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Address

1870 Arnold Industrial Place
Concord, CA 94520

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

925-338-0591

925-338-0591

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

925-338-0591

925-338-0591

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x4'
    Online only price
    $ 27/mo
    Online only price
    Memorial Day Half Price Sale
    Small 5'x4'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 27/mo $54
    Online only price
    Memorial Day Half Price Sale

    No Obligation

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    5'x5'
    Online only price
    $ 69/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 69/mo $92
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Memorial Day Promo
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    5'x10'
    Online only price
    $ 98/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 98/mo $130
    Online only price
    2nd Month Free

    No Obligation

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    5'x10'
    Online only price
    $ 113/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 113/mo $151
    Online only price
    2nd Month Free

    No Obligation

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    10'x10'
    Online only price
    $ 150/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 150/mo $200
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    8'x10'
    Online only price
    $ 163/mo
    Online only price
    2nd Month Free
    Medium 8'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 163/mo $217
    Online only price
    2nd Month Free

    No Obligation

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    10'x10'
    Online only price
    $ 169/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 169/mo $225
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    10'x10'
    Online only price
    $ 192/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 192/mo $256
    Online only price
    2nd Month Free

    No Obligation

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    10'x20'
    Online only price
    $ 258/mo
    Online only price
    2nd Month Free
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 258/mo $343
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 313/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 313/mo $417
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Concord Storage Units On Highway 4

On the hunt for cheap self storage near Highway 4? This Concord Public Storage is the go-to destination.
Outdoor storage units with drive-up access and indoor storage units with interior hallway entry give customers different options when it comes to renting cheap storage units.
For folks teeing it up at Diablo Creek Golf Course, a 5x10 storage unit at this location is a great spot to keep and store golf clubs for easy access throughout the year.
Just west of Highway 242, Sun Terrace Elementary School and Glenbrook Middle School families in need of some extra storage space can rent a 10x15 storage unit to help declutter a garage or a 10x30 storage unit when the time comes to pack up the whole house for any reason.
For added convenience, the rental office also sells a variety of moving supplies, including furniture pads, rolls of wrapping paper for fragile items and has great deals on moving boxes.
This location's manager lives on site and the knowledgeable staff is on hand during business hours, 7 days a week.
Sometimes it's all planned out. Sometimes it happens without notice. No matter why some extra space is needed, this Public Storage in Concord is ready with storage solutions in all shapes and sizes.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 361)

May 31, 2023
Google Public Storage Laura Adcock
Excellent service, clean and roomy storage units. Vianca was very helpful and professional!
May 30, 2023
Google Public Storage Rosie Flores
Vianca was very helpful. And so nice
May 30, 2023
Google Public Storage John Lewis
Great service, price and Access
May 28, 2023
Google Public Storage Daniel Roman
Robert was awesome! Super helpful and accommodating. Definitely will be back! Thank you, Robert!
May 22, 2023
Google Public Storage Humera Yasmeen
Vianca is so helpful and very friendly, is a very easy and fast check in , thanks so much
May 10, 2023
Google Public Storage Azizullah Aziz
Vianca was amazing she took the time to walk me through a rental and had so much patience.
April 18, 2023
Google Public Storage Amanda Beekman
I’ve been renting from this storage place for years. Bianca is amazing she’s helped me when I needed to get a bigger one and downsizing multiple times. Definitely recommend this place
April 18, 2023
Google Public Storage Mrs E
Love the new addition area looks great 👍
April 8, 2023
Google Public Storage PETE BZO
March 28, 2023
Google Public Storage Sofie Mullen
went to see a unit latrice was very nice and helpful and the facility was very clean looking forward to storing here when the time is right
March 20, 2023
Google Public Storage Eric Ketchum
March 10, 2023
Google Public Storage Glenn Barber
Very nice, clean,people are grate.Easy in and out.
February 24, 2023
Google Public Storage P Morgan
At first, I had trouble trying to get a unit on line. So I went to the office and got a unit the old fashioned way.... Face to face with a real live person! The young man that helped me was very helpful and made sure I understood everything. I was real happy when he rang me up and my cost was $22 less than my on line price! My 10 x 10 unit is a great deal at a damn good price.
January 24, 2023
Google Public Storage Eric Findley
Clean location, the doors are clean, the wireless door code reader works very well.
December 8, 2022
Google Public Storage Sofie Sasradinata
I am new to this area, and also first time need storage.. so i reserved and checked in personally to see the space, and I met Vianca , she was super amazing and so helpful. She took the time to help me and public storage is lucky to have her
December 4, 2022
Google Public Storage Peter Moore
I have a climate controlled unit which is great for not only keeping my things safe and comfortable.
December 1, 2022
Google Public Storage Yesenia Rosales
Vianca & Tommie are the best! They both helped me out I love their customer service! Super sweet people god bless you guys for helping me! Happy holidays🙌
November 14, 2022
Google Public Storage Eustacia Gonzales
was very helpful and Compassion to my needs. I was very upset due to the loss of a job and my home needing a place to store my belongings unfortunately Her storage did not have The size storage I needed So she went over and beyond to make sure that I got a reservation online at Martinez miss California. I was very fortunate to be able to meet Vianca Gonzalez. Anyone who meets Vianca Gonzalez will get the best customer care and help. She is a blessing for me. I had to come and meet her in person so, I told her I was come to her store for packing supplies. Such as boxes packing paper and tape Wardrobe boxes. I was happy that I came in in person. Once again I left with a happy face.
November 6, 2022
Google Public Storage Jill N
September 24, 2022
Google Public Storage Cathy Sjogreen
Vianca is an amazing young lady. Very customer centric and the best employee that I ever met. Answers calls promptly and always ready to assist. And of course, she the reason why I’m still a customer of Public Storage.
August 28, 2022
Google Public Storage Amelia Juner
I'm new to this location, but Public Storage on Arnold Industrial has been so great so far. I got a good price and a very clean and well lit unit. The property manager went out of their way to contact me when I needed an answer. Will be staying here for as long as I need storage!!
August 17, 2022
Google Public Storage Candis Butler
August 9, 2022
Google Public Storage Jonathon Gray-Ward
I can’t stand this storage facility. I had my unit broken into and nothing was done about it except whatever I did on my own with no help from the employee there. Very disappointing. Would not recommend renting here unless you want to be overcharged and underserved. Spend your money elsewhere.
July 27, 2022
Google Public Storage Gregory Johnson
Yes I had a very pleasant experience with (vianca)she was very helpful 👍 😀 and concerned about my situation.
July 23, 2022
Google Public Storage Aon Chong Gum
Vianca she is a very nice lady and very helpful. Thank you for your help. I appreciate
July 12, 2022
Google Public Storage blazej kochan
Vianca was super amazing and so helpful. She took the time to help me.public storage is lucky to have her
July 3, 2022
Google Public Storage Jeremy Monros
Vianca was very helpful and helped me in a timely manner!
June 1, 2022
Google Public Storage William Nasser
Bianca has been really helpful and knowledgeable in helping me set up my account. I've used this storage space in the past and they have always been very helpful.
May 24, 2022
Google Public Storage Liz Hodges
Vianca was amazing! She was helpful and patient! Thank you!
May 22, 2022
Google Public Storage May LaMarre
Great Customer Service!
April 30, 2022
Google Public Storage Debbie Crawford-Powers
I have to say Mario is awesome he helped me on his lunch break so I could make a payment and didn’t have to come back , because I was making a payment for a friend. Now I call that OUTSTANDING CUSTOMER SERVICE. Way to go Mario Thanks ~ Debbie
April 22, 2022
Google Public Storage Lynay Boykin Harwood
April 2, 2022
Google Public Storage jfnesle
Marty went over and above with customer service!! He definitely exceeded our expectations!
March 26, 2022
Google Public Storage Jess Rossman
March 19, 2022
Google Public Storage Alfredo Reyes
March 14, 2022
Google Public Storage robert johnson
I was truly impressed with Mario and Vianca customer service and courtesy shown to me upon my arrival. The property was clean, orderly and well maintained. There was no trash and junk on the property as other storage places have. Their customer service friendly attitude was great. They where very patient with my uncertainty of which unit to choose that would accommodate my belongings. This was truly a pleasant experience that I had to share.
March 14, 2022
Google Public Storage Sidney Armstrong
On the first day of helping a DISABLED VET, whose in a WHEELCHAIR, move his things in here and w/ no rules gone over, no lease signed, we get stuck in there and tried calling 1-800 number posted for help and TWICE after waiting 45mins the call dropped on us! The next day they call him, as we're still moving stuff in, 1st w/warning it can't happen again, but then call a2nd time to tell him his stuff needed to be moved out now and no refund for rent paid!! Then, when told that's fraud, the mngr. said, if we had stuff out by that night, he'd refund most of his money. With ALL THE TIME & $ SPENT ON UHAUL ALREADY (*1st night he took a loss due to gate code, given online didn't work, we didn't trip on them about this, but should've.) HE NEITHER COULD AFFORD TO KEEP the uhaul or ask us to miss more work to move it all again, so he told them no we will stay, since its paid for. Now, after being told I couldn't park my car in parking lot, outside of gate while unloading truck, to park on the street, they called PD and had my car towed!! Costing me well over $500 to get out!!? IS THIS REALLY HOW WE SHOULD TREAT EACH OTHER, MUCHLESS OUR VETS??! BIANCA( *store employee), you should be ashamed of yourself, bc your community surely is!!
March 5, 2022
Google Public Storage Steve Carlson
Safe enough for me
February 27, 2022
Google Public Storage Elijah Hill
public storage made the process of moving much more easier. warm welcoming staff made me want to recommend others to this specific Public Storage..
February 27, 2022
Google Public Storage B. W.
Thank you for the quick and safe, easy access storage unit! Just what I needed to put my belongings for a month or 2, now I’m moving into my first home! Vianca and Mario were very helpful to my answered questions. And polite!
February 26, 2022
Google Public Storage Michelle Valenzuela
I just moved from Southern Ca to Northern Ca and had to find a storage unit. When I called to confirm my unit I spoke to Mario. He was very nice and very helpful. Due to having problems with the move I had to postpone my move in a day later and was not sure I reserved the right size unit. When I finally arrived, Mario was an amazing help with getting me the right size unit and making sure I had everything I needed to move into my Unit. He even came by while moving my stuff into the unit to see if I needed anything. Mario needs to get more than 5 stars.
February 8, 2022
Google Public Storage Anna Holmes
February 5, 2022
Google Public Storage Andre
Well maintained and clean storage units.
January 31, 2022
Google Public Storage Monita Jones
Great customer service! Anytime I called this location with questions, they have been super detailed and helpful. The light in my unit had went out and I called and spoke to Vianca and she was very nice and helpful on how to have my light fixed. Upon arrival, I was greeted by Mario and Vianca. They both were very friendly and fixed my light ASAP.
January 31, 2022
Google Public Storage Andrew Jison
This was my first time renting a storage unit, and Mario was very helpful, thorough, and made the process as straight forward as can be. 5 stars for this Public Storage location, and 5 stars for Mario.
January 14, 2022
Google Public Storage Adrienne Fisher
Just booked my 5 x 5 space at this location and worked with Mario at the front office. Mario was super friendly, helpful, well informed and toured me through the space which is very clean both inside and out. Love the coded access and they provided the lock for this size space (not sure of the other sizes). My space is on the far side, but carts are provided to wheel things in and out and it was very easy. I needed a little extra time to check out a few things and ended up booking online which actually got me a better price, so consider this for sure. It was very easy to do...and everything is texted or emailed to you for contactless booking, if that is a preference.
December 28, 2021
Google Public Storage Liz Rogers-Beckley
Bianca was very helpful & storages seen were clean.
December 22, 2021
Google Public Storage Sandra Carcelen
Vianca was very helpful, she made my move to a smaller space easy.
December 21, 2021
Google Public Storage Miguel Solis
It’s my 5th day since I rented my storage and yesterday sec 20th I waited 45 min for the manager to open the locks on the dollies. Here I am today dec 21st I pressed the button for assistance and no answer I called the office no answer I knocked no answer. One hour waiting and I can’t get to my storage and it’s really starting to frustrate me because I’m paying for something I can’t even access.
December 10, 2021
Google Public Storage Roxana Vazquez
Mario (store manager) and Vianca were awesome. They were so open and willing to work with me to resolve my issue. They had such a great attitude and their customer service went above and beyond even after all my constant back and forth calls and requests. Great service!
November 30, 2021
Google Public Storage Laura Hill
We are very happy with our choice with this storage facility! Vianca and Mario were both so helpful. They really take pride in keeping a close watch on the property. It’s a clean facility and it’s easy to use. The unit is a great size and price. Grateful for this storage option and for their help!
November 19, 2021
Google Public Storage JWKM69
After previewing several storage options in the area, and being pretty disappointed by what the competition has to offer, I was fortunate to secure a unit for long term automotive/home storage at Public Storage in Concord. Right out of the gate I was impressed by Mario's professionalism as he proactively reached out to speak with me and offer a tour of the unit/facility before my tentative move-in date. The facility is super clean, well maintained, and top notch as I've come to expect from Public Storage. Having been a long-time customer at a neighboring climate controlled location, I can attest to the fact that the company hires quality people to manage their facilites. I love the fact that their online/app experience are fully integrated and super easy to use - being able to open the gate with the app on my phone is a game changer. Thanks, Mario, for making me feel welcomed and a valued customer. Much appreciated!
October 31, 2021
Google Public Storage Anthony
This location has the utmost professional care when it comes to customer service.10 our of 10 location,Mario made the service here so much easier with information and tools that would take weeks at other locations.thanks to Mario & public storage I was able to finish my move with no hassle
October 26, 2021
Google Public Storage Irene Pimentel
September 11, 2021
Google Public Storage Sergio Martinez
August 6, 2021
Google Public Storage Ames Lee
Vianca is professional and very patient. Very great customer service.
July 27, 2021
Google Public Storage Richard Williams jr
July 16, 2021
Google Public Storage gladys hernandez
this is a late feedback. but I was renting for almost one year in a half in Arnold location and I be like to thanks to a Emely for her help. Emely is a very efficient person and she knows her job very well. She is highly layered and tries to shine in whatever way she can. I love Emely because she knows how to understand the concerns of her clients. Thank you Emely and I hope you recover soon. It was a pleasure to meet you!
July 14, 2021
Google Public Storage Tye Baby
June 27, 2021
Google Public Storage Terrie
Very clean easy to get in and out
June 5, 2021
Google Public Storage lisa luiz
May 31, 2021
Google Public Storage Randy Werger
May 29, 2021
Google Public Storage Connie Casparie
Emily is FANTASTIC! She went above and beyond for me. The system had a glitch and didn't allow me to check in online so Emily arranged to meet me a half hour before they opened so I could meet up with my movers at 9:30a. She has a wonderful attitude and a great smile. The place is very nice and secure. I also got a great price!
May 24, 2021
Google Public Storage Jason Crow
Emily showed fantastic professional customer service! I would refer her to anybody. Companies need more people like Emily! Give this woman a raise immediately!! Five stars is not enough for Emily! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
May 16, 2021
Google Public Storage Jade Thorn
Emily is very knowledgeable, helpful, and down to earth. Great attitude and work ethic, fulfilled her role 100%
May 11, 2021
Google Public Storage James Adams
Vianca helped us get the right space. The facility is very clean.
May 7, 2021
Google Public Storage Margie Quintero
Very nice and clean rooms and the people here are very helpful
May 3, 2021
Google Public Storage KayeNaat SKG
I have looked for several Public Storage around Walnut Creek and Concord areas but, I found this place with the help of customer service agents, and they referred me to this place and I have to admit that, I found a very clean and suitable place facilities and the Kindly Customer Service that I have experienced from Emily and Nicole, its been very helpful and appreciative! I'm very grateful for everything and YAYYYYY!!! Good Price as well...Thanks and My best regards.... God Bless... Kamelah
April 30, 2021
Google Public Storage Deborah Bell
5+ Stars! Emily was professional, courteous and thorough. She explained the rental contract details, insurance options, autopayments, etc. She showed me how to access my unit and answered all my questions and concerns. Very good experience.
April 27, 2021
Google Public Storage Enrique Miranda
April 24, 2021
Google Public Storage Tony Pecci
This was quite possibly one of the easiest transactions I have ever done. Andrea was super nice and she showed me the unit I had originally picked out online and another similar unit as an alternative for my space requirements. This place is super clean and easily accessed. I am comfortable with my decision to store my items at this location. Thank You.
April 24, 2021
Google Public Storage Jake Hupe
Emily was great!
April 6, 2021
Google Public Storage Jorge Barona
March 27, 2021
Google Public Storage dougs packett
First off I was helped by young lady named Emily it's nice to be greeted by someone so frliendly ! She showed me some units she had I picked the one I liked and that was pretty. Much it Emily really made it easy !I really appreciate people who can do there job !! Thank you Emily and thank you public storage !!!
March 27, 2021
Google Public Storage Nancy & Stephanie Fallas
Emily was a wonderful help. She knew all the answers to all my questions and she had a great smile. Thank you Emily
March 18, 2021
Google Public Storage Hayman Abdullah
Thank you Emily!
March 18, 2021
Google Public Storage BlueDarr
Thanks! Emily You are the best
March 7, 2021
Google Public Storage Lori Hrynkow
Definitely glad I picked this one, very good customer service!
February 26, 2021
Google Public Storage robin Doran
February 6, 2021
Google Public Storage Lauren Jones
January 31, 2021
Google Public Storage Walid Ahmad
Thank you so much Emily for your great profesionalism and excellent customer service. I highly recommand your storage and you deserve 5 Star! Emily is a pleasant and very costumer oriented person and always persent for your questions and needs. Much Appreciated
January 16, 2021
Google Public Storage Kalled Zeghuzi
January 16, 2021
Google Public Storage roberto pena
Emily was very helpful, great smile, excellent customer service. Answered all questions in a very professional way.
December 2, 2020
Google Public Storage Brad S.
November 20, 2020
Google Public Storage michael pearce
October 24, 2020
Google Public Storage Chemo Martinez
October 18, 2020
Google Public Storage Ron Hollis
Emily is hands down the best Public Storage manager I have ever dealt with. Super friendly always smiling. Something about her smile will put you at ease. I wished that I could give 10 stars.
October 8, 2020
Google Public Storage *jEsSiCa rAyMoNd*
Manager is a sweetheart and super helpful. Always a joy. Always clean.
September 29, 2020
Google Public Storage Jonthon Gray-Ward
I love the manager Emily at this Public Storage location! She is so helpful, always has a smile on her face, and makes renting here a super easy process. Thank you Emily!
September 27, 2020
Google Public Storage Jon Kearns
I’ve been utilizing a storage locker at this location for 5 years. I started with a 5 x 10, then moved to a 10 x 25. I just transitioned back to a 5 x 10. All of my interactions with the staff have been exemplary. Emily is very professional and helpful. I’d give 6 stars as she went above and beyond in her assistance.
September 26, 2020
Google Public Storage Rebecca Metcalf Kern
July 26, 2020
Google Public Storage Kathy Gallegos
July 11, 2020
Google Public Storage Ben Obrian
The young lady that works for you is the best 😊
June 15, 2020
Google Public Storage Anthony Grande
Emily was very helpful
June 8, 2020
Google Public Storage Jeff Peterson
Our unit was great, clean, and super accessible. Emily, the property manager, is a wonderful person. We were in a pinch and she stayed late to help us out. She even helped my roommate charge his phone. We may have arrived with furniture, but we left with love. Thanks Emily!
May 19, 2020
Google Public Storage Guthrie J. Conley (Jason)
March 23, 2020
Google Public Storage Ryan Tabatabai
Emily is the BEST!
March 22, 2020
Google Public Storage Delfino Haro
Emily has great customer service! Always great every time I come in!
March 22, 2020
Google Public Storage Silvia Haro
I have a great experience every time I go to the storage Emily is a great help
March 21, 2020
Google Public Storage Tammy Conn
Emily is the best.she is so nice and always has a smile. She just makes you feel better about your day when you see her smile.she is very helpful to.she knows what she is doing when it comes to the business and she treats people like family
March 20, 2020
Google Public Storage Megan Huff
The girl in office was great! My dad has unit there, E109 and she helped him today. Thanks for helping my dad Walter and Hugo we appreciate it a lot. I think her name was Michelle but I’m not sure! But he has had a unit there for years and public storage has been great
March 5, 2020
Google Public Storage Steve
Quick and easy sign up with a large clean unit! Yolanda was super helpful getting us locks, keys and access. Great experience!
March 4, 2020
Google Public Storage Georgi Vuchkov
February 25, 2020
Google Public Storage Poppy & Sage Staging
Yolanda and Emily are so great to work with! We got into our storage quickly and easily! The customer service is top notch!
February 23, 2020
Google Public Storage Richard Dupell
Emily was very helpful. The prices are reasonable and the entire place is well kept and secure.
February 17, 2020
Google Public Storage Duane B.
This a better storage property that I have rented space from. Emily, the manager, is not only nice, but always helpful and informative. The property is well kept and clean. I definitely recommend renting here for a hassle free experience.
February 15, 2020
Google Public Storage Mukhjit Sohal
February 6, 2020
Google Public Storage Emily Verrinder
I was helped by Emily who was very professional and efficient and also stayed behind a bit for my intro appointment which I really appreciated. She gave me a tour and broke everything down quickly but kindly and let me know how secure she kept the location. I'd definitely recommend.
January 23, 2020
Google Public Storage Andrea Ashinhurst (Andie)
Ok clean
January 22, 2020
Google Public Storage Youngsters
January 10, 2020
Google Public Storage C C
Moving is stressful but Emily in the office made renting the right space and finding me the best price easy. I can't be happier with the property, convenient location and the helpful staff.
December 25, 2019
Google Public Storage Naldo Caban
Sally was awesome!!
December 19, 2019
Google Public Storage Lydia Laracuente
I had the most friendly experience with Emily. From the moment I walked in the door she was nothing but kind . During our walk thru she explained the process of renting a storage unit at this site and the rules in place clearly. The site was super clean and she was very prepared. I have used public storage in the past at a Daly City location and let me tell you customer service was horrible. Thank you Emily for your excellent customer service. You are amazing!
December 17, 2019
Google Public Storage Mariano Reyes
Excellent customer service
December 11, 2019
Google Public Storage T W (8NIGMAX)
Great location and easy access to Highway 680 and Highway 4. I've stored here for almost 9 years. Having a live-in manager such as the amazing Emily, eases my mind when storing my things here knowing they will be safe. Emily the manager here it's easy going and will make it her priority to accommodate and help with whatever storage needs that you have. Emily is 1 of the main reasons I store my things here and that there isn't just cameras here, there's real live person security, enough said... so give her a call at Public Storage at 1870 Arnold Industrial place in Concord CA. and feel confident about storing your things here, with the property manager Emily who lives here. Thanks for reading & have a great day. :)
December 4, 2019
Google Public Storage Rist Fire
I was happy with my time here. Not bad at all!! It’s quite and clean. No roaming tweakers or bums here. And the staff is very helpful especially Emily the property manager!! She help me out so much !! (: Thank You EMILY!!!! -Nate
December 4, 2019
Google Public Storage lexo pita
when i called this public storage and had questions on the sizes,prices,etc.i had to speak with emily...and she answered all the questions i had to the t.great customer service again...from emiy.i would recommend to a friend.
November 30, 2019
Google Public Storage Tiny's Gun Chanel
Not my first time renting their great customer service always very friendly
November 25, 2019
Google Public Storage Juan Perez Alvarez
Emily is the best!!! She is so friendly, helpful and knowledgeable! She helped us find an appropriately sized facility for our needs. The area is secured with an individual code, and locks. She does random checks and checks the security cameras! Top notch!
November 9, 2019
Google Public Storage george loftis
November 9, 2019
Google Public Storage Nevaeh Chavez
October 21, 2019
Google Public Storage Krystal Kelley
OK location. Good price. Terrible gate hours!!!! 5am-5pm Saturday and Sunday, 6am-6pm Monday thru Friday. Really not conducive to this commuting region of the East Bay. Only realistic access time for me is morning before work or weekends.
October 21, 2019
Google Public Storage Steve Sacks
The best customer service i have experienced in a while.. The Property Manager was every helpful... Thank you again
October 16, 2019
Google Public Storage Eric Prescott
The space was exactly what I needed. Emily at the desk was extremely helpful. She showed me around and made sure I was leaving happy. Great job Emily
October 6, 2019
Google Public Storage Lisa Miller
September 30, 2019
Google Public Storage Micheal Eekhof
Emily was very helpful and polite
September 27, 2019
Google Public Storage Sky Lopez
Yolanda was very friendly and helpful with the tour of the facility. She made sure to cover everything about the facility and was able to answer every question i had
September 23, 2019
Google Public Storage Memo Gonzalez
Public storage on Arnold Industrial is Amazing they receive a five star rating from me and Emily is Awesome she always has such a beautiful smile and an uplifting spirit if I could I would give her 10 stars.... Anyone looking for a good Storage unit please consider this one for Residential and commercial units
September 19, 2019
Google Public Storage A VT
5 STARS
September 15, 2019
Google Public Storage Cheryl Leggett
September 7, 2019
Google Public Storage Jessica Sacks
August 31, 2019
Google Public Storage Denise Rojo
The facility is kept clean and well maintained with a lot of different options in storage. Easy to use and access from the freeway. What really is amazing is the staff! Emily and Yolanda really went the extra mile to make things work for us. Moving is super frustrating when one little thing goes wrong, but these ladies did everything in their power to turn my day around and find a solution. I would definitely come back to this location anytime I need to store something just because the customer service is above amazing.
August 28, 2019
Google Public Storage Deena S
Emily is an exceptional manager and I couldn't have asked for a better replacement. Her and I have a lot in common. She takes pride in her property, goes the extra mile, and takes great care of all her customers. She has filled my shoes perfectly! You go girl!
August 27, 2019
Google Public Storage Raw Candies
August 26, 2019
Google Public Storage trisha foutz
The Public storage on Arnold industrial way in Concord has the most amazing staff there kind Courteous and they always are in the best of moods. But this one lady really stood out to me. I was having a problem I needed to move my storage. But they didn't have the right size for me. But Emily called me the second they did. She took care of my individual needs. She is compassionate and caring and understands every customer is different. And she made sure I was happy and comfortable. All the ladies are amazing there but Emily stood out to me. Thank you public storage ladies and thank you Emily.
August 22, 2019
Google Public Storage D Cruz
Emily is very knowledgeable and very helpful She was even able to help me save some money!!! She also swept my space to make sure It was clear of any debris and free of ants. I would definitely recommended this place as long as Emily is the one helping you
August 16, 2019
Google Public Storage Cindy Hidalgo
Deena was great - miss her a great deal. Haven't had much interaction with Emily yet but so far I like what I have seen. Not sure who Yolanda is but not so happy with her. Makes back to back phone calls and does not leave messages - sorry but if I don't answer during business hours it might be because I too am at work so don't keep calling! Didn't like this facility when I first came to it but stayed once Deena took over, she really turned it around. Not so sure if I am going to stay now or not
August 6, 2019
Google Public Storage alex Tenorio
Emily has been awesome!
July 24, 2019
Google Public Storage Mack network
Very friendly staff we pay attention to the details and Emily so do whatever is needed to make sure that your storage needs are met..... Great manager
July 21, 2019
Google Public Storage Noel Franco
Emily has been extremely helpfull. I just love how her energy and knowledge helps me combine my storage and work possible. She is a total joy.
July 20, 2019
Google Public Storage Eric Lehtinen
Emily is inviting polite and nice
July 16, 2019
Google Public Storage Cliff Biers
I had a excellent experience at this location! Emily Joyal really helped me finally make my right choice. Couldn’t of done it without her.thank you Emily
July 16, 2019
Google Public Storage Abe Hernandez
Thank you Emily for all your help today....
July 9, 2019
Google Public Storage James_ 18
Emily was very helpful in answering all of my storage questions. She’s nice and professional. Property is well maintained.
July 8, 2019
Google Public Storage Teresa Brant
Emily is Awsome! Great customer service, very clean facility.
June 23, 2019
Google Public Storage Leroy Fisher
Awesome service :)
June 22, 2019
Google Public Storage Stacie Mikulich
Excellent service by Deena, very accommodating and helpful!!! Thank you so much!!! Was renting for over a year and Deena was excellent!!
June 16, 2019
Google Public Storage lyndsey cooper
June 15, 2019
Google Public Storage Holly Ladra
Deena has been wonderful to work with over the last 3 years. She has been extremely supportive and helpful. We appreciate everything she has done to make us stay at Public Storage. Without her help we would have relocated.
June 15, 2019
Google Public Storage Karol Pavlin
I will miss Deena and all her help and support. I will stay here and I hope the next person is as friendly.
June 1, 2019
Google Public Storage Tina Abbott
Deena was amazing on all levels! Seriously a God send to me while moving here from Mississippi and having no clue about how things work here in California
June 1, 2019
Google Public Storage Johnson Family
Deena helped me so much! Very sweet and went out of her way! Give that girl a pay raise! LOL
May 31, 2019
Google Public Storage Graig Whelan
Deena and Emily were great in getting this set up. Process was super easy.
May 29, 2019
Google Public Storage Richard Bogolub
I had an excellent experience at this Public Storage. The prices were reasonable and there was always someone there to assist me in getting a cart. It was very easy to close out my account when I no longer needed storage. Deena and Emily Joyal were excellent at providing service and both had a good attitude. I highly recommend them.
May 25, 2019
Google Public Storage S Me
Deena is very helpful and polite. The environment is very clean within the facilities.
May 22, 2019
Google Public Storage Patricia Hernandez
May 20, 2019
Google Public Storage Alani Ku'ulei
2nd time customer here(moving once again). Deena is awesome. She was extremely helpful and to the point over the phone; answered all questions and set my appointment with ease. I had called the day before appointment to see if I could drop in. She was able to accommodate us and made everything simple. Keep her shes great with people and at her job
May 20, 2019
Google Public Storage Hugo Zarate
May 20, 2019
Google Public Storage Heather
We have never used public storage but had a wonderful experience at Public Storage! Deena is super nice and easy to work with. I highly recommend this site.
May 20, 2019
Google Public Storage Lindsey Schmidt
Deena is great!! She explained everything clearly and we had a great experience! Thank you!
May 20, 2019
Google Public Storage Scott Lorentzen
Deena is awesome. Thanks so much for the great help!
May 18, 2019
Google Public Storage Paul Carpenter
Excellence service Super helpful and friendly
May 4, 2019
Google Public Storage kellie dogg
place is great!!!! i would definitely recomend!!
May 1, 2019
Google Public Storage Patrick Obel
Had a great experience getting a unit, Deena was very polite and knowledgable. She helped us understand everything we needed to know and made the experience fun! Highly recommend
April 22, 2019
Google Public Storage Mark Smith
I met dianna she was the greatest an put a smile on my face
April 14, 2019
Google Public Storage BabyCakez Dah 1
I love Deena so much! She is warm and pleasant all the time! The world needs more customer service representative of her nature!! Thanks Deena!! Your the best!!!🤸🏾‍♂️💃🏾🤸🏾‍♂️
April 10, 2019
Google Public Storage Abdullah Alomari
Deena was very nice, Very informative and welcoming. The process was very quick. Clean office and clean area.
April 7, 2019
Google Public Storage Sayed Saad
I had a great experience dealing with Deena, Her professional attitude left a big impression on me about that location. I will be more than happy to recommend the location to everyone looking for storage.
April 5, 2019
Google Public Storage Amorita Smith
Deena is amazing she goes beyond the call of duty to ensure that customers are satisfied.
April 4, 2019
Google Public Storage John Slaughter
I rented a large unit for a few months and Denna the manager was lots of help. My unit was clean to start and the grounds and public restroom are well kept. Thanks for you help. John S.
April 3, 2019
Google Public Storage Amy Kierce
Deena is awesome
March 31, 2019
Google Public Storage Hope White
Dena is great to work with she always a big help the place is clean and well kept up well always be back whenever I need storage
March 14, 2019
Google Public Storage Rene Giron Jr.
Renting was quick and easy.
March 6, 2019
Google Public Storage Costas Lagusis
Deana & Jessica, were not just helpful but friendly too. Really appreciate. Highly recommend.
March 5, 2019
Google Public Storage Alex Culler
Dee and Emily were very friendly, made me feel welcome & answered all my questions! Motorcycle friendly as well.
March 4, 2019
Google Public Storage John Rose
Excellent property manager always on top of everything. Thanks Deena!
March 4, 2019
Google Public Storage Frank Tinley
Deena is a very nice person, extremely helpful, a very happy person.
March 4, 2019
Google Public Storage Wade Davis
She is the best I've seen at any other storage . And I've had a few .
March 3, 2019
Google Public Storage Meee
Very clean and great service.
February 28, 2019
Google Public Storage Derek Loveless
February 28, 2019
Google Public Storage Bribbybrub
Great storage place Deena is awesome
February 27, 2019
Google Public Storage Ard Leopando
Deanna is awesome! Moved from my 10x10 into a 10x20 in record time. Thank You!!!
February 23, 2019
Google Public Storage Jalicia Butler
Deena was very nice and helpful!!!!
February 23, 2019
Google Public Storage Quincy Kaisa
Deena was so awesome, she was so helpful with everything that i needed. Thank you.
February 23, 2019
Google Public Storage Anthony Hoffmann
Deena made the process quick and easy, definitely glad I chose this location!
February 17, 2019
Google Public Storage ERNEST SAM
The best
February 13, 2019
Google Public Storage tomj
Deena was amazing, quick and easy!
February 11, 2019
Google Public Storage lindsay jones
Had a great experience with this location! Thank you Deena for being so helpful :).
February 11, 2019
Google Public Storage Veronica Peiffer
Thanks for waiting for me!!! You were so helpful and happy!
February 5, 2019
Google Public Storage Jay Johnson
Clean and ease of access
February 2, 2019
Google Public Storage Antonio Washington
Deena was so helpful. I was in a bad situation and she helped me out greatly
January 31, 2019
Google Public Storage Gregory Napolitano
Deena is awesome. Had a storage unit for a couple months at the concord location. She was really helpful in finding the right size unit at the right price. Super friendly, impressed with her customer service.
January 21, 2019
Google Public Storage Sharon House
Deena is extremely helping and always accommodating. I never feel like I am bugging her. She is willing to drop whatever she is doing to help.
January 14, 2019
Google Public Storage Kylie Morgan
The staff are amazing! Love Ms. Tammy!!!!! Great service, safe, clean bathroom. Access to a decent dumpster.
January 4, 2019
Google Public Storage Stephina Waldon
Deena is awesome. She helped me move to a bigger unit for less money then I was paying for the smaller one. Very happy!!!
January 2, 2019
Google Public Storage Brandon Fong
I came in today and as helped by Deena, she was able to get me into a unit right away. Only took a few minutes to get set up with unit and lock. She walked over to the unit with me to make sure it would be a good fit for me needs and it was. I appreciated the great service.
January 2, 2019
Google Public Storage Wayne Tooker
Fantastic service from Deena
December 27, 2018
Google Public Storage Jessie Marie Here
Deena & Emily were both so helpful & resourceful. This location has excellent customer service & good people that understand life & its circumstances. Thank you.
December 26, 2018
Google Public Storage Maria Heastan
Deena was great. She helped get our unit quick and easy. Thank you Deena.
December 26, 2018
Google Public Storage Mark Balazs
For Emily she's friendly easy to talk to helps you anyway she can Thanks for everything
December 26, 2018
Google Public Storage Juni Hernandez
December 9, 2018
Google Public Storage Eric Hansen
Deena was so helpful thank you!
December 7, 2018
Google Public Storage julian mcnair
My experience was very positive. Deena, the manager, was friendly, informative and very helpful. My account was set up easily and access to the unit was granted quickly. This storage facility is great and the service is excellent.
November 25, 2018
Google Public Storage Jonathan Lampe
Deena was very helpful! Great customer service
November 18, 2018
Google Public Storage Eddie Edwards
Deena, management, was very helpful, accommodating, pleasant and efficient. I highly recommended this storage facility! =_)
November 7, 2018
Google Public Storage Paul Tomerson
Deena is the best of the best storage managers out there. Treats her customers with the most upmost respect and is very compassionate and understanding. I feel extremely comfortable leaving my stuff at this public storage location.
November 3, 2018
Google Public Storage courtney b
DEENA IS AWESOME! Super understand and was so kind to let us unload when we showed up a minute before closing. Thank you once again!!
October 29, 2018
Google Public Storage Lori Nelson (Lolo)
I just want to give a big shout out to Deena the property manager at this Public Storage facility. She is not only helpful to what we need, she is also kind and very understanding to the fact that we had a misunderstanding with the time for closing and opened the doors for us after hours so that we could unload. Thanks again Deena!! You are awesome!!
October 27, 2018
Google Public Storage Jerryal Culler
Deena is awesome!!!!!!
October 20, 2018
Google Public Storage David Mcmahon
Good job good price good service
October 14, 2018
Public Storage D Anderson
If needed can i get 24 hr acsess to my storage
September 21, 2018
Google Public Storage Dynamite Studios
Deena is awesome and very helpful
September 11, 2018
Google Public Storage Renaldo P. Monzon D.
September 10, 2018
Google Public Storage Veronnica Lee
Deena was extremely helpful. Any issues with our unit were quickly fixed.
September 8, 2018
Google Public Storage Jake Brown
Friendly and courteous. 5 star treatment !
August 22, 2018
Google Public Storage Reynaldo Monzon
August 17, 2018
Google Public Storage Ayla Peters
Dina has been so amazing for us!!!
August 15, 2018
Google Public Storage Sister Nelson
The staff was very helpful!
August 11, 2018
Google Public Storage Lynnece Jones
I really appreciate Miss Dina's customer service skills she does a great job every time I call even on hard days so thank you Dina
August 6, 2018
Google Public Storage Pancho Pistola
Deena ias an awesome lady and help me when I need it.
July 31, 2018
Google Public Storage robert stoner
Deena was an exceptional help in the process of my renting of a unit from this facility I was a half an hour early for my appointment n she helped me right away She was more helpful and polite than i expected. Many thanks to her she deserves a raise
July 30, 2018
Google Public Storage Gail Phister
This Property has easy freeway access. The Property manager,Deena, is very helpful with your needs and gives you great ideas with storage issues. The property is clean and I feel very safe. Thank You Deena
July 29, 2018
Google Public Storage S Evans CNC
Deena is the best! She helped me figure out the right size unit and to navigate the property. Her customer service is excellent.
July 6, 2018
Google Public Storage Michael Watson
Customer service is unbelievable extremely nice and very helpful
July 2, 2018
Google Public Storage skyguyvod
July 1, 2018
Google Public Storage Chuy McKeag
Deena is awesome. I really love this place. I have many other storage facilities over the years but this is the only one I recommend.
June 25, 2018
Google Public Storage TM Baker
Deena is a great person and property manager. Her customer service is outstanding and the property is always clean. She takes the time to get to know her customers and that really means a lot. It is a very safe and secure property. Thank you for all you do Deena!
June 18, 2018
Google Public Storage Jeanette Geranios
Deena is wonderful. Always helpful and very friendly.
June 9, 2018
Google Public Storage Kevin Flynn
Deena, in a word, is AMAZING!
June 1, 2018
Google Public Storage Aileen Robinson
Thank you Deena for your help and friendly service.
May 21, 2018
Google Public Storage Arnie Kuck
Deena was great to work with. They have a nice, clean facility. It is easy access on and off Hwy. 4. I highly recommend them.
May 18, 2018
Google Public Storage Ishmeal Gomez
Deena was very intelligent sweet and quick to help and she gets the job done pretty smile she was the best thanks for the good experience. Public storage is the place to be thank you very much Deena and have a good day!
May 14, 2018
Google Public Storage Akosita Makihele
I really enjoyed working with Deana. She was very polite and helpful.
May 14, 2018
Google Public Storage pua Kafoa
Deena was awesome and I highly recommended them!!!!
May 8, 2018
Google Public Storage Michele Lamb
April 29, 2018
Google Public Storage Marc Fogle
Outstanding customer service. I went here with my mom to help move her troublesome and heavy couch into storage, and out of nowhere, Deena the manger approaches us purely out of her own volition. She offers to sell us plastic furniture bags to keep our couch clean and even helps us move the couch, all while communicating with us in a very cheerful and kind manner. Couldn't have done it without you Deena, stay classy :)
April 14, 2018
Google Public Storage Rashid alejandro galindo arzaga
Deena es una excelente persona y te ofrece un excelente servicio
April 8, 2018
Google Public Storage David Cook
March 31, 2018
Google Public Storage James Bond
We need more of you in this world Deena. Adorably helpful manager.
March 27, 2018
Google Public Storage linda ede
It was good
March 24, 2018
Google Public Storage this Guy Guy
This storage unit is one of the easiest fastest and most friendliest stories environment you could ever experience,,Deena thank you so much for all the love anf help..
March 21, 2018
Google Public Storage Chris Smith
Friendly and accommodating.
March 16, 2018
Google Public Storage E Kinder
Deena went above and beyond to help a friend of mine move in. So thankful for real customer service and a real person behind the counter helping out! Thank you!!
March 11, 2018
Google Public Storage Jenni Lee
I LOVE Deena!! This was such a great experience. It was easy to get storage, she told me about fun activities around town. She laughed with me and when an elderly man came in she asked if it would be okay to help him first so he wouldn't have to stand there. Which I thought was really sweet. She also called because she noticed I had a new lock on my storage, which I put on, but I thought it was amazing how she paid attention to that small detail. Within a couple days of me putting it on she gave me a call to check and make sure it was me. Truly love this place and Deena! Thank you for the easy experience.
March 3, 2018
Google Public Storage Jeff Cook
March 2, 2018
Google Public Storage Erik Statzell
Deena was very professional and friendly with assisting me in renting a storage unit. I feel very comfortable that all my belongings will be securely stored.
February 19, 2018
Google Public Storage Norma Wiley
Dena is a fantastic staff person to work with and how smooth she handle my transfer. I enjoy how she explain rhe contact.
February 10, 2018
Google Public Storage Tania Casanova
February 4, 2018
Google Public Storage MIA BRISSON
Really good!!
February 4, 2018
Google Public Storage Vanessa Brisson
Deena was so helpful! Super nice and personable!
January 30, 2018
Google Public Storage Rob Mozzer
January 28, 2018
Google Public Storage Michelle Evans
she's amazing!!
January 27, 2018
Google Public Storage Matthew Fowler
January 16, 2018
Google Public Storage Jennifer Mui
Thank you Deena for making our storage experience a positive one . Thank for being professional, helpful , polite and efficient . I'm happy that we choose your location !
January 8, 2018
Google Public Storage Ms Booker
Deena has the best customer service and the property is always clean and secure. I'm glad i chose her facility.
December 30, 2017
Google Public Storage Don Goodnature
Deena, the manager, is great. She is always there to help with advice, keeps the place very clean, and was working hard to help me find a smaller unit there when I wanted to downsize. The property is large, clean, and getting there has been pretty easy for me. I am still on that property and like it.
December 13, 2017
Google Public Storage Matthew Lowe
Very clean.nice people
December 2, 2017
Google Public Storage Robert Baldwin
Deena is awesome, she put out some Fires for me today. I was missed informed by an employee that was new. She took charge and made everything right for me. Thank you so much Deena I will recommend this storage place to all my friends
November 13, 2017
Google Public Storage Caroline Keahiolalo
Convenient location also Deena made our experience enjoyable and easy.
November 8, 2017
Google Public Storage Keith D'Antonio (Kikidee)
Wonderful experience, helpful and friendly can do personality.
November 3, 2017
Google Public Storage Jose Garcia Jr
fairly standard Public Storage but staff has always been helpful and cordial.
November 1, 2017
Google Public Storage Jeremy Reichard
Thank you so much Deena at Public Storage! It's a frustrating ordeal to move from one spot to another and Deena came through for me over and over again with my oddly timed requests! Thanks for making my moves as smooth as possible.
October 27, 2017
Google Public Storage AJ Loz
Deena is the best energetic, friendly and always helpful. I love her and you will too.
October 22, 2017
Google Public Storage LAVELL CARRADINE
She is the best , no one does it better ,the is clean ,and safe
October 19, 2017
Google Public Storage Lisa Hemingway
October 15, 2017
Google Public Storage Helder Costa
I really appreciated the great customer service I received from Deena. This facility is very clean and operates smoothly.
October 12, 2017
Google Public Storage Gregory V Patrick
Very pleasant and professional and executed business quickly
October 8, 2017
Google Public Storage Branden Haisley
Great personality
October 7, 2017
Google Public Storage Cielo Rojas
Personal bien amable y eficiente. Lugar limpio y seguro.
September 23, 2017
Google Public Storage Samuel Bart-Williams
The manager, Deena, was very professional and straight forward about the details I needed to understand about the facility. She offered to lend me a dolly to help move into the unit. They have an great paperless system that speeds you through sign up then sends email and text confirmations.
September 23, 2017
Google Public Storage K Lincoln
Really positive experience! Clean facility that is diligently cared for by Deena. Deena was also really helpful and knowledgeable. Far superior to the other facilities in the area that we've used.
September 23, 2017
Google Public Storage Howard Zhan
This is my first experience of renting a storage. I love the way they help the customers go through the whole process. Deena is a friendly staff who led me all along. Anyana was really earnest who assisted me to start my car engine, and helped me use the jumper cable patiently when my car battery dead. Definitly considering public storage as first choice next time during a long trip!
September 21, 2017
Google Public Storage Brandon Bailey
Deena was awesome! Very satisfied with storing my belongings here!
September 15, 2017
Google Public Storage Gabe Lucero
Deena is great! So efficient, so great!
September 9, 2017
Google Public Storage Nicholas Mack
Deena took great care of me and she was very attentive. I always appreciate excellent customer service
September 3, 2017
Google Public Storage Kristie Jones
August 22, 2017
Google Public Storage Clare Clair
Deena is very helpful and fabulous person
August 20, 2017
Google Public Storage Michael Doten
August 15, 2017
Google Public Storage Michelle Gentry
Deena went out of her way to meet my needs!
August 11, 2017
Google Public Storage sasko bancroft
August 4, 2017
Google Public Storage Alexander Cihla
Deena! What service! Look no further, this storage facility has it all and top notch service all around. Thanks again, Deena!
July 29, 2017
Google Public Storage Tam Deevee
Its been a great place to store my stuff! Deena has been wonderful!!
July 20, 2017
Google Public Storage Ben Fields
Public Storage rep Deena very helpful and pleasant
July 3, 2017
Google Public Storage R. C. Shokal
Storage site itself is OK. However, corporate service is TOTALLY lacking in customer service. They do not send receipts for payments made on line. They harass existing customers with repeated spamming emails. Abysmal!
July 1, 2017
Google Public Storage Michael Ladd
Great customer service
June 23, 2017
Google Public Storage Robert Hunt
Deena is Awesome! Clean and maintained property with a courteous and helpful staff makes this a great location.
June 9, 2017
Google Public Storage Eve Brothers
Deena is really helpful! Thank you!
May 27, 2017
Google Public Storage Emma Derello
Very nice and helping
May 20, 2017
Google Public Storage Alan
Wonderful customer service ! Thanks Deena!!
May 8, 2017
Google Public Storage Miguel Jimenez
I like this place. The. Manager she iis very nice person
May 8, 2017
Google Public Storage Son Tom
Deana is a great help and very nice lady
May 6, 2017
Google Public Storage Rick Del
Zeena is always cheerful and helpful and excellent communication skills.iv patronized many storage facilities over the years and this one is in the upper echalon as far as location,securiy,saftey and cleanliness goes.Thank you very much for making this a pleasurable experience.Rick D.
April 23, 2017
Google Public Storage Deanna LeDoux
Deena us why I loved this place. I needed.to get my things out and being older I needed help. She got me an awesome person at a great price to do it. Plus she was so sweet and pleasant and supportive
April 1, 2017
Google Public Storage Rosie King
Helpful and friendly also has reasonable pricing also you can pull your check right up to your unit which is very helpful staff seems nice and caring
March 7, 2017
Google Public Storage Lady Of The House
i've rented storage units in the past but none of them made me feel as comfortable & respected as Dena has. she had all the answers & made renting a breeze. the unit is clean & secure. i wish it was cheaper but nothing's cheap in the bay area. it's blocks away from the concord flea market so for me it's perfect.
February 18, 2017
Google Public Storage Dawn Iverson
Deena is super helpful!
February 13, 2017
Google Public Storage Manuopea Fisiihoi
Deena is 100%
February 11, 2017
Google Public Storage Bert Decastro
Very proffesional .I will recommend to all my friends
February 1, 2017
Google Public Storage Radhika Mani
Deen went above and beyond to help me out! I was trying to cancel my autopay and it was a little complicated but she was so kind and helpful and made multiple calls on my behalf because the hayward location where my storage unit was wasn't answering the phone. I really appreciate her great service and fun nature!
January 13, 2017
Google Public Storage Frisco Rodriguez
Deena is always around and always helpful, great attitude good vibes and competitive prices. Thanks Deena for making my experience a good one.
December 19, 2016
Google Public Storage Chris Crowe
She was very awesome and very nice and it's too bad everybody doesn't have somebody like her you guys want to keep her you seriously might want to think about putting her in a higher level thank you
December 11, 2016
Google Public Storage Lance Farley
Deena the on-site manager is amazing! Very organized and patient. Extremely kind and cares about quality work. Highly recommend this facility.
December 3, 2016
Google Public Storage Actos Beast
November 24, 2016
Google Public Storage Gabe McGath
What a great manager (Deena) with all the other stresses of moving out, she made it an easy process! Thanks again.
November 18, 2016
Google Public Storage Jacob Tabor
Recently had to do some work at this location and Deena, the on-site manager, was awesome. Extremely easy going and great sense of humor made the job easy. Thanks Deena.
October 17, 2016
Google Public Storage Jesus Garcia
October 17, 2016
Google Public Storage Stephen Crowe
Deen was very helpful. A keeper.
October 16, 2016
Google Public Storage Lawrence Punsalang
Had great experience all the time with Deena! She's always helps and friendly!
October 8, 2016
Google Public Storage Richard Kuiper
Customer service is awesome, very friendly helped me out a lot with the rental process!
October 7, 2016
Google Public Storage Carter Russell
October 7, 2016
Google Public Storage JIT MARINE
September 30, 2016
Google Public Storage Crystal Larke
Great and clean
September 24, 2016
Google Public Storage Ka'imi Tourady
I have been a tenant for 2 years here. With new management, there is excellent customer service. Issues are being resolved with new manager on site.
August 19, 2016
Google Public Storage Mark Smith
Deena was very helpful an made thing very easy for me an I think in my opinion she deserves a raise
August 17, 2016
Google Public Storage Dylan Gardiner
Very helpful extremly nice very friendly happy I chose this facility
August 14, 2016
Google Public Storage Daniel Cooper
Trying to call of someone at the front office? Good luck.
July 21, 2016
Google Public Storage Tim Tim
Public Storage at this Location has Finally Stepped it up! Thanks to Deena! They finally hired someone who cares about us as customers. Deena is one of the Nicest persons I've met! She really shows that she genuinely cares about myself as a Customer, and my service issues handle promptly. I've also seen other customers say the same thing. Great job Public Storage & Great Job Deena! I would definitely recommend this Public Storage Location.
July 9, 2016
Google Public Storage Neil S
I have been using this location for 3 years now and have been quite happy with it. Deena has been great in her new role.
July 8, 2016
Google Public Storage Jerry Hellmers
I have had a unit at this facility for several months. At one time I had two units and when it came time to vacate one of them there wasn't anyone in the office. I called and left a message that I had vacated. On my next statement they had charged me another month because I did not come to the office to cancel. Well how can you do that when there is never anyone in the office. Any way the district manager removed the charges and I was grateful. Latly I have been noticing changes. The facility is cleaner, there is always someone in the office and one time I didn't lock my unit and when I came back the manager had placed a lock on it for me. I believe her name is Denna, she has really seemed to make some positive changes. Keep it up and thanks again.
June 17, 2016
Google Public Storage Nancy Somers
This property has really gone down hill. The grounds are dirty, they don't use pest control they have rats in the units chewing on your furnishings and they make you purchase insurance which doesn't cover this damage! Nor do they clean along the property line and the restroom for their tenants to use is in deplorable condition. It hasn't been cleaned in MONTHS if at all since they've taken over! There are cobwebs in corners and dirt, leaves on the floor, and the toilet and sink, FORGET 'BOUT IT! I'm on site several times a month and we now have to go to the office (if they're open) and ask to use the bathroom. They act like it's such an inconvenience to them as this management walks out and unlocks the door for you. The first time this happened I thought that the bathroom would be really clean as it had always been. Previous management left the door wide open during the day for us to use if we needed; they also kept it spotless. It's just laziness! As soon as I can find another large storage space elsewhere I'm relocating. I think I'll try another company.
June 15, 2016
Google Public Storage Ronald Whigham
Terrific customer service from deena..
June 10, 2016
Google Public Storage Mike Gorrono
Deena "Really helped me out" of a terrible situation! She did her part to untangle a real mess created by a former manager!
April 30, 2016
Google Public Storage James Burleigh
Everything is maintained properly and good customer service
March 29, 2016
Google Public Storage Juan Sina
Came to look at storage sheds. Anthony was very helpful and made sure all my questions were answered. Will for sure be coming here to rent when we move next month!
December 30, 2015
Google Public Storage Tamera Gains
A big thanks to Ashley for helping me! She made this transition very easy and a lot less stressful. Great work!
October 27, 2015
Google Public Storage Drew Sanchez
Called in with some questions about my account and Ashley was so nice and patient with me. She was able to help me understand how to use the online system which will save me time accessing my information in the future.
March 21, 2015
Google Public Storage Robert Obrien
Eric was very nice and kind. I have never rented before, he took his time with me. The place is clean and close to the free way. Thanks Eric
January 16, 2015
Google Public Storage Jennifer Weber
Do you. Know the manager Eric. He's treat
November 22, 2014
Google Public Storage Gina Moore
So sad that my favorite girl is transferring to another location. Utonia is the best employee public storage has. I have rented at several locations in concord and Martinez, I have yet to see anyone that tops her. I will miss her so much, I think I have given her a google before, but I really think she needs another one. Public storage is truly blessed to have her, I know she is just transferring to another location but I'm just so heart broken to lose her. This review is for you Utonia, you have such an amazing personality which is hard to find in the field that you work in. I wish you so much joy and happiness in Antioch. I am sure they will love you Love your favorite tenant lol jk Gina
November 12, 2014
Google Public Storage Lafy Ibrahim
Just rented a space utopia, she was great. I rented.a small unit, but it wasn't enough so she helped me with a 2nd unit. She has great customer service
October 29, 2014
Google Public Storage C Phillips
If they didn't raise the rent by $10 every six months I might be able to afford to move out and have my stuff back. What a racket.
October 1, 2014
Google Public Storage Christopher Rice
Nice and easy location near the flea market for sellers. Utonia, the Cherokee Princess that runs things is so pleasant & cordial. All Public Storage employees should take note.
September 17, 2014
Google Public Storage Jake Tyler
Great place! Utonia was very friendly and professional, she really goes above and beyond her job. Love when I come to pay my bill she is so sweet. She keeps that place clean and under control, but with a beautiful smile on every time. Looking for a place to store your junk, go check her out. She keeps my things safe.
August 20, 2014
Google Public Storage Thomas Chock
Jalisa was a tremendous help in showing me my new storage space when the computer wasn't working. Great service
August 19, 2014
Google Public Storage Erica M
If there were 100 stars here, I would pick them! She is truly awesome. She goes above and beyond any customer service I have ever seen. The #1 thing I like about her is she cares about her Tenants. This place is always clean, and I would tell any of my family and friends to go see her if they need a storage.
July 27, 2014
Google Public Storage Sophia frrg
I would have never thought renting a storage would be so easy. Utonia was very professional and very helpful. I would highly recommend this Public Storage facility. I have stored at other facilities, but this one is hands down the BEST!!! Clear communication accompanied with fast service were the highlights for me. Thanks again Utonia for the great service.
July 10, 2014
Google Public Storage Valeria Wells
Great place to store your items! I have been renting a storage here at this location for years, and I must say Utonia is truly amazing. She has a wonderful, cheerful attitude. She always keeps that beautiful smile on her face, I have seen her face some pretty tough people but she always treats EVERYONE with dignity and respect. I have been in customer service and it's hard to find people like her. I tell her when ever I see her you are such a beautiful person I'm sure we public storage is blessed to have you. This property is always clean, I feel my belongings are safe.
July 10, 2014
Google Public Storage Sue Ensley
I lost my house a few months ago, and I needed to find a place to put my things. I came to this location not knowing what to expect. I walked into the office and was greeted by Utonia, she asked me a few questions and with in minutes she knew what I needed. She showed me the space, which I thought was two small. She insured me that with what I was storing that space would work out fine. She was absolutely right, not only am I greatly satisfied with my space. I am completely amazed but the wonderful customer service I received by her. I would most definitely recommend to family and friends, not only for the great rate I got, but for Utonia's knowledge and compassion to the situation I was going through. Great experience
May 24, 2014
Google Public Storage Susan Goodwin
The office staff at this facility does a great job! Utonia is always helpful; the facility is clean and secure. I've been then a year now and never had any issues. I would highly recommend this facility.
May 7, 2014
Google Public Storage Albert Lemos
I have had a storage at this location for a long time, I must say Utonia has the best personality that I've seen yet at public storage. When I rented she was the one who helped me, she always has a smile on her face no mater when or what day it is. I could go on and on about her. Just coming into the office today to pay my bill and seeing her with that wonderful smile on her face brings so much joy to me. Public storage really should be glad to have her working for them. She keeps that property clean at all times. Best customer service I have ever seen. If you need storage I suggest going to this location, even if its out your way. Well worth the drive.
March 29, 2014
Google Public Storage Monique Fouhy
My experience with public storage was great. Rebecca was very professional and easy to talk to. She helped me find the perfect size i needed at a great price. She was very helpful couldnt have had a better experience without her help.
March 7, 2014
Google Public Storage Rick Rodriguez
wonderful place!!! utonia is a great manager.
March 7, 2014
Google Public Storage Joseph Main
Utonia @ public storage is a great help & very good business
March 7, 2014
Google Public Storage Jonathan Gonzales
Excellent customer service,SUPER CLEAN,AND SAFE. THANKS A LOT FOR SERVICE
March 6, 2014
Google Public Storage Jen Shipe
This storage facility I would recommend to anyone. It is very very clean., well kept area security is very good. Office staff Utonia is the nicest., most helpful., office personnel you can EVER want to work with she is very professional and when you talk to her you know she is smiling. I can't say anything bad about the storage location! Great office and wouldn't move my stuff anywhere.
February 27, 2014
Google Public Storage Kevin Naylor
Very friendly and professional customer service. Glad i picked them!
February 26, 2014
Google Public Storage Jeannene Kimmel
Utonia has great customer service. She is very helpful and knowledgeable.
February 22, 2014
Google Public Storage Michelle edmonston
Utonia is a great employee. Very helpful and has great customer service. Very lucky to have her on your team and is a great asset to public storage.
February 22, 2014
Google Public Storage Nicole Taylor
One of the best experiences I've had with Public Storage. Utonia, was very helpful and knowledgeable and she has great customer service. She helped us pick the perfect storage unit for our needs at a great rate. This was the perfect location. We have recommended this location to our friends and family.
February 21, 2014
Google Public Storage Monica Garcia
Loved the service at this public storage, Utonia the manager in particular helped me out. She was so helpful when deciding which storage unit to get, had great customer service and helped in a promptly manner!
February 21, 2014
Google Public Storage Tara McGreer
Friendly service :) I really enjoy the customer service!!
February 20, 2014
Google Public Storage Natalie Jensen
Utonia, I'd amazing! She's helpful, knowledge and honest. She helped me step of the way and got me a great deal. I love public storage!! :-)
January 27, 2014
Google Public Storage John k
Excellent!
January 14, 2014
Google Public Storage Zonta Mayari
Not only does this Public Storage have great rates, the location is convenient and they have THE BEST customer care! Utona, the representative who helped me was kind, friendly, and eager to help. Because she treated me like a person and was attentive to my needs, I will definitely recommend this PS site to my friends and family!! :-)
November 7, 2013
Google Public Storage Mona Walker
I reserved a storage unit at Public Storage and I received the best customer service from an associate there named Utonia. She had great customer service, she showed me around the facility answered all the questions that I had and even went the extra miles by cleaning my storage unit.
October 24, 2013
Google Public Storage ALEX XT
I have rented at the storage facility many times and I've always found that the property manager is helpful and courteous at all times I would recommend this facility to anyone in the area in need of storage
October 22, 2013
Google Public Storage Suzanne McGreer
I came in not knowing exactly what I needed and had a budget. The manager was extremely helpful. She was able to get right size and a price a lot less than I was expecting. She was able to calm me down in my stressful hour. I thank her for her help.
September 20, 2013
Google Public Storage Sam Keary
The staff at this Public Storage, especially Utonia, exempliify excellent customer service each and every time I'm there. Whether I come to place things in storage, pay my bill, or inquire about upgrading my storage, she always answers my questions and sends me away smiling. Utonia has made me a Public Storage customer for life.
September 20, 2013
Google Public Storage Jennifer “Sister” Monroe
The management here is beyond wonderful! Very helpful, knowledgeable, and down to earth.
September 17, 2013
Google Public Storage Megan Huff
Me and my boyfriend rented a storage unit at this location, and even though this was our first time renting a storage unit, the property manager was very helpful in our needs. I was very impressed on how she always makes sure the property is clean and she goes above and beyond to make her customers happy. I would definitely recommend this location!!! if you are in need of a great place to store your belongings go see the staff at this location.
September 13, 2013
Google Public Storage Alyna Mirijunio
I rented a storage place at this location and was extremely satisfied with my decision. After looking around different locations near Concord, i chose this location because of the cleanliness and friendliness of the staff. The property manager was very professional and answered any questions i had. At first, i was concerned about the security, but after talking with her, i have no doubts my belongings will be in danger.I strongly recommend this location.