Public Storage Self-Storage Units at 1350 Concord Ave, Concord, CA

Tammy was The best I recently had the pleasure of utilizing an exceptional public storage facility, and I must say that my experience exceeded all expectations. From the moment I stepped through the door, it was evident that this facility was designed with customers' needs in mind. The cleanliness and maintenance of this public storage facility were truly impressive. it was evident that management takes great pride in ensuring a spotless environment. I will be recommending this facility to all my friends and family.

I can't tell you how happy I am with the exceptional service that I have received from both the Manager Tammi and an employee named Andy. I will continue to store my items here because of the excellent service and wonderful security (loads of security cameras) it offers. If you're in need of a storage unit, I have no problem highly recommending this one.

Tammi is outstanding. Always there to help in times of inquiry or need. Tries to find the right storage for someone's budget. The place is well maintained and very clean. I have been renting a unit here for 2 years now. No complaints. I will highly recommend this Public Storage in Concord Ave., Concord.

Great facility, very clean. Tammi is awesome. Highly recommend this facility!

The manager tammi here public storage has been terrific!!!! She knowledgeable and very helpful and the property has always been clean. I highly recommend this property!!!

The office person (Victoria) was pleasing as she went through details about renting a space. She was very helpful.

my third time renting a space. units are clean and staff are very nice. special mention to Lisa Marie who’s been very accommodating.

Darlene Johnson is very helpful and provides excellent customer service . She's great!! Have a clean facility.

Easy set on move in day. Very Friendly and Professional greeting with an at home feel that makes you feel welcome and comfortable. I did most of the set up online , which , also was hiccup free and on an organized, and easy to navigate web form. Prices are at or below competitors and units are clean, quiet, and easily accessible . I highly recommend this facility to anybody that needs a place to store there extra items. units are bigger here compared to other facilities in the same price range .

Tammi was incredible! She explained to me the sizes of units versus lockers. Took me to view a unit similar to what I was in store for. Then, since her location didnt have any units that I was looking for, she shopped around with me in the area to see who did. All the while having one of the most pleasant personalities I have come across when dealing with someone in customer service. No exaggeration, Tammi was a fortune to come across. I recommend anyone in store for a storage unit and facility to stop by and check in. Tammi was just wonderful! Best wishes!

Tammi was fantastic and always so helpful with answering any questions I had with my storage. Tammi has been assisting with my storage needs at this facility for 7 years. I cannot thank her enough for all her assists throughout the years. Thank you Tammi for everything! Great place to store your items that is safe and secured.

Facility is very well kept and have never had a problem getting in to access my unit. Began my rental through the Public Storage app and couldn't recommend it more, especially if you don't particularly like interacting with anyone. But if that isn't important to you, Tammi in the front office is wonderful. She made my rental cancellation very quick and painless, even went as far as to ask me why I was leaving the facility, which I'm sure you don't get everywhere. A+ service at this location.

Customer service was first rate. Friendly and helpful

I came to Public Storage in Concord on Monday Oct 24th. I was looking for pricing for a unit. I spoke to the agent at the counter named Darlene Johnson. Darlene, was extremely helpful, pleasant, and friendly. She was very warm and welcoming and addressed all my questions. I would highly recommend Public Storage. Thank you for the great customer service.

Was at location on Monday the 24th looking to rent a storage unit. Darlene went beyond what I was expecting with her customer service definitely will recommending this location in the future thank you darlen

The people that work at public Stotage are so nice and helpful. Thanks Plublic Storage&Team Workers . Leonard

We had a wonderful experience signing up for our new storage unit. Tammi was friendly, helpful, and efficient and it was wonderful doing business with her!

Tammi is the best! I’ve had such bad luck with Storage units.. she turned my frown upside down and made our day today. I would recommend any day of the week

Came to this location upset about my account but latrese was very nice and helpful although I'm still moving out her customer service was great thank you

Tammi is so amazing. She made me feel so comfortable and help me with my acct. Even though my storage place is somewhere else. I will always come here to pay my bill. Tammi makes me feel like I am home. Thank you Tammi for everything. You are amazing.

Mario G is AWESOME!!! Very friendly, made my first public reservation so easy and smooth!!! Excellent customer service, very knowledgeable and easy to talk to. Showed me the spaces I was interested in and even helped me feel safe when I will be there alone. Thank you for service Mario. I appreciate you. Lisa G

Tammmi really helped me out a lot very esay going recommended

Tammi was super friendly and there was zero pressure. She went above and beyond to help us find the right unit at the right location and price for us. Her friendly and helpful personality is priceless, and was a huge reason we came back here when searching out rental unit companies and locations. Thank you, Tammi!

Tammi was very helpful and very nice and explain everything to me.

This is actually Larry not Bob, lol. and I want to say thanks to Tammi for being so super friendly and helpful. I give Tammi 10 stars.

Writing this review to give a big THANK YOU to Tabitha, who helped us out tremendously. We are so lucky Tabitha happened to be covering at this unit because the rep who was working a couple days prior was rude, and inflexible. The first rep was very rude and short with me and didn't even let us explain our situation before telling us it was too late to cancel our storage and we may as well just leave our stuff for another month. When Tabitha called, she was knowledgeable, understanding, and pleasant. If it weren't for Tabitha, I would have left this facility 1 star, but Tabitha turned our view of this company around 100% She looked into our storage, followed up, and left a note to the appropriate personnel regarding our situation. THANKS again, TABITHA for being a human and taking time to help your customers.

Best storage in the town. Tammi was so helpful and that's my second time doing biz with them.

The staff was very helpful. Thank you

Tammi is so sweet and friendly! Always smiling and the place is super super clean!!

My mother and I were having trouble with trying to get a unit online, so we decided to head over to the concord ave storage facility and Tammi the property manager helped us out dearly and made sure that we were all set with our unit. Phenomenal service! Thank you Tammi.

Hi I was wondering is there a time limit for which you can be at your storage if you are cleaning and organizing?

Tammi is so easy to work with. My company had a storage unit here for over 2 years and we had a great experience. Tammi is polite, responsive, and very helpful!

Tammi, the property manager is the best! Always very helpful!

There’s a wonderful woman working here who has been so helpful . She is very professional and and kind. Happy holidays to you 🎄

Came in here with a few questions about renting a storage space, the young lady at the front I believe her name was Savannah, was so lovely and helpful. She gave me a lot of options and told me everything I needed to know and was just so kind! Definitely come here if you want great customer service and need storage in a quality place.

I am moving to California in the next few months and I was calling around to storage facilities checking prices and sizes. I called and spoke to Tammy she was so great she explained the process.and what I should expect when I was ready to rent. Moving can be so stressful and just being able to talk it thru was much appreciated. thank you Tammy you are so sweet and professional. I look forward to renting at your location in the coming months.

When I was getting ready to move, Tammy was very helpful. She set me up with extra boxes, bubble wrap,etc. Tammy handles herself very professionally and she is very kind. She is always smiling. It was a pleasure to have her take care of my needs.

I had the pleasure of working with Tammi, We were discussing what would be a good rental unit for my brother-in she gave us several different options to go with, she was very polite and this was a pleasant experience, will definitely be going with Public storage to store our goods!

Tammi has always been amazing when I come in. She truly goes above and beyond when providing customer service. I have already recommended this facility to friends and family!

My elderly family member was moving and i referred her to see Tammi. we called to schedule an appt to see the unit and get pricing. I have to say Tammi is the nicest, sweetest person ever! Tammi was so patient with us and explained the process very well. The grounds are kept clean and tidy. i can’t say enough good things about tammi and this public storage. i will continue to refer my friends and family here for as long as Ms. Tammi is here to always help!! Kudos Tammi for always going above and beyond (which is probably your normal) :) and always being courteous and professional. especially in the world today where people are mean and Rude and impatient. Tammi you are like a breath of fresh air!! keep doing what your doing!!

Excellent customer service

Tammi has been very helpful anytime I come in the office, she always calls me by name and I appreciate her kindness. I’ve observed that she’s helpful to other customers that come in the office or call on the phone. A delightful person to be around!

This place is awesome, people are so nice special Tammy. Good costumer service she will greatly will a wonder smile, and with respect. This place is awesome its surrounded with cameras. Place is safe. Been a costumer for 5 years now.

Tammy is a great longtime manager who responds with kindness and immediate care!! I’ve been a customer for over 5 years! She’s great and very helpful!!!

They raised their prices. So for the smallest storage is $150.00 a month. And the last time I went to check on my stuff they had a bug problem. Which is really irritating cause at the price that I'm paying there should be no problem!

Tammi was very helpful and so kind, literally got me in and out in a few minutes even thou I came in super last minute. She definitely pulled though in my time of need very much appreciated

Good service, easy access, and they are open 7 days a week.

Wonderful service by the Property Manager Tammi!!!

Very friendly staff. The space is neat and clean with reasonable prices. I would like to give a shout out to Sally who helped me. She was very friendly, efficient and caring. She was able to answer all my questions and more. I would give her 5 stars.

Mario provided awesome service. He clearly explained sign up policies and gave helpful recommendations to maintain items in my storage unit.

Excellent service from Sally! So kind and engaging. I appreciate her accommodating us right before closing.

I can say Tammi and Sally have made my experience at public Storage amazing and wonderful. They are very informative and friendly with questions I have regarding my unit if I need broom to pick up something I broke, light bulb on my unit. Finally if I ever need to rent another unit in the future due that their all over the place. I would rent from the Concord office

I don't often do reviews but when I get good service, which is hard to come by anymore, I don't hesitate to let people know. I've had very few occasions to need help but I had a situation where I really needed someone to take care of a billing problem for me. I called Tammi. She was quick, courteous, helpful, informative and promised to call me back. I wasn't sure whether to hold my breath or not because most people don't call back. She called back today and not only solved my problem but got a better solution to my billing problem than what I was anticipating. Tammi is awesome. WHAT GREAT SERVICE! Thanks Tammi.

Olivia helped us today and was great! She was so nice and helpful. She made the whole experience of renting the storage unit so easy! Thank you Olivia!

Property Manager Tammi very helpful on sizes and prices on units. Nice clean area and great location for me. Great service and would recommend to friends.

Tammi was so helpful and pleasant. Knew exactly all the answers to my questions. 5 stars for this facility and Tammi

Quick and painless. Staff is helpful and patient

The Manager, Tammy is awsome! So helpful and friendly.

Just worked with Tammi, and the experience was great, she gets 5 stars. I did have issues with the online portal, which was annoying but Tammi was great and accessing the unit was easy. The unit was clean and ready for me to use right away. I'm giving 4 stars only because the online payment was a bit of a stressor and a hassle. However, just calling Tammi and going into the office was easy and resolved everyting. Calling the front desk is a good way to go, also the location feels safe .

A nice clean safe place with friendly workers. I've been there for a couple of years and I'd recommend it to anyone.

I ‘ve been a customer for this public storage in concord ca for almost a year now and never had a problem with them. The staff are nice and friendly. The facility is clean. Tammi the person in charge is very nice and she is a very good in attending the needs of her customers. (1350 Concord Ca 94520)

Tammi has been great since 2014 when I got a storage unit. She is an asset to your company.

I was a customer at this Public Storage facility for several years, and could not give a higher recommendation anywhere. Over 5 years, I never had an issue with security, entrance or customer service. The property was always well maintained, and the staff was very helpful. Tammy, the manager, always greeted me by name with a smile, and went out of her way to assist me when needed. The only reason I moved from this location was due to a relocation of my business. I highly recommend storing your property here.

Tammi, continues to provide the most excellent customer service. It is always a pleasure to communicate with her. Thank goodness for ygoodness for Tammi have struggbeen the most awesome manager here at PS on Concord ave. That I have had the opportunity to do business with her. She is professional, courteous, I'm very outgoing. Thank you Tammi

From choosing the right sized unit, to booking and payment, to accessing the unit - all touch free and simple and fast! Tammi at the front office was professional and helpful and answered the questions I had about different sizes and so on. There isn’t anything I can say needs improvement. Even the customer service was 5 star! Feel at ease and I have peace of mind storing my things, especially when moving is normally always stressful! This location did an outstanding job!

What a good experience I have had with this PS. Never did I have any issues. I recommend this place to everyone. Mario and Tammi are always there ready to answer any questions. This place is peace of mind.

Tammy is awesome! She helped us meet all our needs! She went above and beyond and she deserves all 5 stars!

I have used this public storage location for some years and Tammy the manager has always made it a pleasurable experience. She is the best and always has a smile and a wave.

Tammy is great. Extremely helpful and polite. She listens and genuinely cares. She has made my stay at this location great. The facility is clean and everything works. Well done Tammy!!

I would use this storage space if I needed storage. The rates were pretty good and it's in a good location. Sally was a wonderful help in explaining the process and she has a great energy, which I thought was awesome for a person who spends their whole work day in one small room. I had a weird situation where I needed emergency storage and it ended up not working out, but Sally was kind enough to help us reverse everything with no problem! So I was even a little sad that we didn't get to follow through, because Sally was so nice. But now I know where to go when I need storage for reals!

Great location and easy to get to. The best part is the customer service. Tammy the manager is an awesome employee and a delight to see when I go to access my storage space there. She is so friendly and always smiles when I see her. Tammy you are best!

This place is a scam, I got a 10 x 30 storage for the advertised price of $250, on the second month they raised the price to $310 and said that the contract I signed gave them the right to raise their rates by 25%. 3 months later they increased it to $380. Within 5 months I was paying $130 more than what I had signed up for.

Great people

The manager Tammi is very fiendly and helpful she always calls me if I forget something or forget to lock my locker and is always keeping the place tidy A++ empoyee

Very well maintained and secure...attentive staff who are friendly...but by the book as well...rest easy knowing your belongings are safe and secure

very nice place did not have to go to the second floor and very helpful staff member sally

Had a lovely experience setting up my unit today. The place is clean and secure, with welcoming staff. Tammi, the property manager, made setting up my unit a breeze! I would recommend this Public Storage at 1350 Concord Ave.

Clean, convenient location, competitive price, and fast friendly efficient check-in with Sally. Couldn't have asked for a better experience moving into my space. I"ve rented here before and am confident with the security of my belongings. I would recommend this location if convenient for you, though there were less expensive options further away. If you gotta store your stuff, this is a good place.

Have a couple of units at this location. Tammi the property manager is awesome. I have been using this facility for awhile, it is always clean and seems very secure.

Friendly safe solid service and clean bathrooms

New Update! I am back to this location again. Tammi helped me this time. She is been super nice and friendly. She did a great job on getting the rate that we can accept. Have to give her A+++ Feb. 2019, This storage location is convince to get to. Near the freeway and on the big road, Concord Ave. Rhonda give me a nice tour of the 10x20 unit and the unit got the good high ceiling. Because the friendly service from Rhonda and nice unit, I signed up right away.

Best storage! Ask for Tammi!

Friendly staff, clean spaces, great central location

Friendly staff, great location. Easy access. The whole process was convenient and welcoming.

I had been looking for a storage all Sunday morning across the Bay Area, comparing prices, storage sizes, and location of storage areas. All of them were so-so, until I visited this public storage and spoke with Olivia. She was the first person that I thought and saw who cared about her job and her customers’ satisfaction. She was very friendly and upbeat; besides the storage units themselves she went above her job duty to explain to me how this public storage is overall, the neighborhood it’s located in, and all the great things to do in walking distance. I never felt any pushy-ness into getting anything I didn’t want. Olivia was very easy going and I found exactly what I needed. I definitely commend her for her awesome attitude, she deserves a raise or something in my book! Thanks for all your help Olivia!!

Tammi very personable efficient and made things very easy to establish my storage space! Excellent customer service. Thank you

Kiarra was polite, knowledgeable, efficient, and extremely helpful. I had a ton of questions which she patiently answered, and was just awesome! Jan 2020 - Can't figure out how to add a new review, so will "edit" the existing one from 2 years ago. Anyway...... Recently had a problem with the account. Olivia researched the details with me and we were able to come to a resolution. She was very helpful, professional, and went the extra mile. I'm grateful for her time and effort.

Tammy help me and she was so Great! The office and grounds were clean and cleaner then most storages.

Dirty!!!!

Everyone here is always super nice and helpful.

Very clean safe and convenient. I had a storage space here and a PODS on my driveway. Unfortunately the PODS got broken into. The security at public storage is worth it. Thanks

Tammi had a good and quick customer service. After another year Tammi has still an awesome customer service, shes knows her work and she will get you in and out. Happy New Year Thank you Tammi

I’ve only ever used this public storage, because all my past experiences have been great. My most recent rental here was taken care of by Sally, which went extremely well. She has great communication skills, very personable and straight with all the details, while keeping a friendly tone and smile on her face. I highly recommend this location for anyone in the Concord area looking for a rental unit. Thanks Sally!

The property was very clean and safe and Tammy and Jason were awesome and answered all my questions and made me feel comfortable storing our things there!

I highly recommend this Public Storage even if it’s further out of your area..it’s worth it! Tammy and Jason are fabulous people! They took all the stress out of moving and made it a pleasant experience! Thanks Jason and Tammy..the world needs more people like you!

Clean, safe facility and great location close to freeway. Tammi was very helpful with helping me get setup with a unit. She made the process quick and helped me with any packing products I needed to help with my move. Would definitely recommend this location to anyone in need of a storage.

I was in need of a storage unit ASAP. I had a wonderful experience with everyone at this location. My day was made when I had my paperwork meeting with Sally!! Sally, thank you for being friendly and walking through everything.

Nice people and clean

I needed an unit for my vehicle , and I wanted to thank Ms Yolanda for her excellent service . She made me very comfortable throughout the process . She explained and left out no details . Having Yolanda there makes me feel safe to leave my personal things . Thank you Ms Yolanda , please keep up the amazing work . PS . Tammie was amazing as well , she provided me w great service in addition Thank you ladies , please continue to be great as you truly are already . Derek Proverbs

This is a really nice location for me staff is nice and polite specially TAMMI she is always being professional and the way she treats people always respectful and has the right answer to my questions

Tammi is great! Love her. Place is always clean

Love tammi she is so sweet! Place is always clean

I came in and I have alot of questions and tammy helped me out she is very helpful, kind and caring. She's full of great and positive energy. Tammy is a very nice person. And knows alot of what she do if you get a chance to speak with tammy just know you will receive 100% great customer service!. Shes a awesome worker.

Had a great experience! I’ve been shopping around storage places to see which one best suits me. I came in asking for some information & the girl in training was able to help me answer all my questions with no hesitation or up selling anything. Great staff all around! They make it fun to come in! Definitely consider renting from this location 😌

I came in looking for a unit and olivia and Tammy helped me tremendously. I know exactly what i want and need now. Thank you ladies.

This place rocks and the manager here is so cool! ;-)

Tammi was and is a pleasure to work with!!

Sally snd Tammi are great customer service specialists

they were friendly and very helpful. answered all my questions. so willing to show you the storage space that were available. great place to rent!

Very efficient and quick. Tammi was very professional and answered all my questions with great clarity. An A+. Thanks !

Great place to rent. Easy access off the freeway. Sally is super friendly and helpful!! Tammi is great as well!!

love it there its always clean love the on site staff Tammi

Great customer care. Nice prices.

Sally is great! She was very patient even we changed 3 times our appointment on the same day, and she helped us go through the check in process with our naughty little boy. Definitely recommend!!!

Out of all the storage places I’ve ever had which is many, thru the years, this has been by far the best! Tammy the on-site mgr. has always made it a pleasant experience for me! She is by far the best. She remembers you by name, she’s always very friendly n looking out for everyone’s best interest. She is one of the reasons I wouldn’t even think of taking my business elsewhere. Never had any issues or problems here. I highly recommend this storage facility above all in this area.

Tammi is wonderful. She keeps a clean property and is super sweet, always smiling!

My wife and I have rented here for some time. When we out grew our unit and needed a bigger on Tammy was more than happy to help. She always is. Excellent customer service, security, and just as friendly as she could be. It has been a pleasure doing business here. Thank you.

Great location. Tammi is awesome!

This location for Public Storage I have been at for over a year now and it has been the most enjoyable, helpful and caring establishment that I have ever used. The site Manager Tammi and Staff have been the most EPIC people that I have ever dealt with and would definitely recommend to anybody out looking for a storage unit in Concord CA

Tammi is awesome! And sally is too

I went 20 min before they closed and Tammi help us she gave us excellent service. Great customer service from Tammi!

Nice service tammi the best she answered all my question

TAMMI IS THE BEST

I have had a storage unit for 2 years here and appreciate the exemplary service provided by Tammi. All details about the storage unit and contract were made crystal clear. I recently did a transfer of units within the same facility and it was seamless. In fact, Tammi had 3 similar transfers all happening at the same time that day and we were all moving our stuff with ease. The other tenants I've met in passing are nice and the property is safe. Thanks for great service!

I absolutely love TAMMY !!!! She’s an amazing human being inside and out!!! She’s been with me through boyfriends, husband, divorce, and getting kicked out. Being in and out of storages are not my best side but it’s a great day when I run into her! She has saved me from forgetting my purse in the bathroom all the way to venting on a bad day, thanks Tammy for making my storage days amazing, affordable, home warming, and a safe place. You will always be a great friend and would recommend you to anyone I know!!! Love you guys!!

Tammi was AMAZING! So sweet and attentive! She recommended the perfect size unit and also reminded me to grab a mattress cover. Everything is paperless, which is super convenient. If you're looking for a unit and this one is close to you, and even if it isn't, come for Tammi, she'll take excellent care of you!

Very please with the location. Tammi was very helpful.

Friendly Staff, Clean facility, close to highway.

Tammi was very friendly absolutely great service! !!!!!!!

Great service! Tammi was so helpful and friendly!

Clean and secure facility. Staff was excellent, helpful, and very courteous. Would rent from them again

Came in on Friday to rent a storage. Received a fantastic price. From making my reservation to renting my experience with this property has been fantastic. I would recommend to anyone. Nice Staff.

Tammi was -so- friendly and helped us get the right amount of storage that we needed for a move. The storage unit was clean and well kept, the keycode system was easy to use and security wasn't an issue for us. I wouldn't hesitate to return for our storage needs.

Tammi is heplful and the place is very clean.

YOLANDA IS THE GOAT GREATEST OF ALL TIME!!

I had the pleasure of dealing with Sally & Tammi at the Concord Ave location & they are fabulous! GO THERE

This facility is clean, plenty of spaces to drive around/park and is in a good Concord location. The Office staff is very helpful and professional. The person that helped me Yolanda is fantastic.

Good service from Yolanda

I would recommend this facility to anybody who demands professionalism, and cleanliness. Tammi and Yolonda know how to treat their customers. They take the extra steps to make sure your satisfied, which makes coming to this establishment worth your time and money.

Tammi was very helpful and very nice. Happy with the service

Tammi is very helpful I would recommend this facility to anyone who wants a safe place to store their belongings

I rented a unit here yesterday and was by Yolanda. Great customer service with a kind and friendly vibe. Had all my questions explained to me. So there was no confusion. Definitely recommend this place to anyone whoes looking for a storage unit.

Tammy and Yolanda are always very helpful

Yolanda was very friendly and knowledgeable! Very easy to work with!

Yolonda was fabulous! Excellent customer service. She made the experience easy and fun.

Very nice! Was great doing business with her. Would recommend Public Storage because of her.

Very nice people running a good facility. All of my experiences have been good and I have been here for several years. Staff very helpful. Thank you, Tammi, whom I see most often.

I stopped by the Public Storage facility (#04001) to discuss storage possibilities. Yolonda was very friendly and courteous. The information that she gave me was exactly what I needed to know for the future. I will definitely use this Public Storage facility in the future.

This location was recommended by a colleague of mines and they didn't disappoint. Yolanda was an absolute delight helping me get situated at something I was dreading on doing. I was in and out which included finding the right size space and completing a lease in 20 minutes tops! I will definitely recommend this location to friends and family in the future.

Tammi was really helpful. She was kind and offered my partner and I umbrellas in the rain! 5/5 would recommend.

I rented a unit there late last week and was helped by Yolanda. She was the nicest, kindest, most helpful person I have ever met. I have never been more pleased to be helped by someone. I'm sure she was happy to get rid of me as I was telling her my whole life story and asking all about hers for close to 45 minutes, but I just had so much fun talking to her. I've spoken to Tammy over the phone and she seems really nice too, but haven't met her in person yet. If you have the opportunity to stop in and say hi to Yolanda, you should do it...she is such a wonderful human being. Thanks for all the help! Alex

Public storage was a life saver. Tammi helped me out with an easy registration and painless departure. I will be using this public storage because of the convenience. Great job!

Tammi and Ryan were so helpful! The new employee Ryan didn't hesitate to assist with all of my needs and he made sure I was pleased.

Love ms Tammy! Great service. Clean bathroom, access to a decent dumpster. This facility is safe.

Tammi was awesome. She knew her stuff and led us to the right space the first time. Tested the gate code before we left. Great customer service. Recommend!!

Tammi is amazing. She made the process very stress free. The facility is clean and well run. I wouldn't store my things any where else.

Suzanne was so helpful and friendly! She was happy to help me change units when I realized I could make do with a smaller size and even was able to apply everything I had paid so far to future months. Highly recommended.

Great experience! Kathleen was very helpful.

Both Heather and Tammi were very friendly and professional. They took the time to explain the contract in detail. The facility itself is very, very clean and the unit itself definitely met my needs and expectations. The prices are very affordable for the area and the facility itself is centrally located by a main street and by a freeway for easy access. The access hours also met my needs. I would definitely recommend the facility to friends.

After our company started to outgrow its current warehouse, we faced a big moving decision that would have required a massive effort. Instead, we signed up for a storage space at Public Storage. Tammi was super helpful in getting us set up for just what we needed, and made the process quick, clear, and easy for us. When we grew even more and had an immediate need to transfer in to a larger space, she processed our request that same day and made our move easy as possible. We’re continuing to upgrade our space as needed, and its great to have our excess inventory in good hands. Thanks Tammi for all the great help!

The staff here is great and very friendly unlike most of the public storage's of had before or used you definitely give them a 5-star here

Tammi is just the greatest

Prices too high and they don't upkeep property to show pride very poorly maintained

Tammi is knowledgeable, friendly and efficient. Thanks Tammi!

Tami, was the greatest. She helped in everyway that was needed.

Tammi was super helpful, and the storage facility is clean, and accessible after business hours, which has been great

I liked the pkace right off the bat ,even though i didnt go in to the office,my son did. I had just had knee surgery and it was hot outside,so he had me wait inside the car with the ac on. He came back out and said to wait there,he andthe Manager,Tammi,were going to walk to a unit. They returned a few minutes later and went into the office. My son came out got in the car, and we pulled to the gate. Arriving at our unit,i observed on the way the cleanliness of the unit areas. I chose this place overall because. Tammi was paramount to making me feel welcomed and spent time with me answering all my questions.the current one i am leaving (SmartStorage on Market/Meadow Lane),has been ripping off the tenants by still charging full price for our units,but wont allow gate access other than office hours,since another tenant rammed the security gate 6 weeks ago. One more note on my new storage place,location is great. Right on Concord Avenue and so close to the freeway.

Tami is a real pleasure, she is so polite with everyone. She always acknowledges me when I’ve popped in for a payment even if she working with someone else, which shows me she cares and she does notice people in and out, and that makes me feel that my families possessions are safe at her site. Thanks Tami! -Alfred Chavez “Damian”

Tammi amd her staff ate great!!

TAMMI ROCKS! The ONLY reason we have stayed with Public Storage for so long is the property manager at this particular location; Tammi. She is amazing! I was frustrated because my rates kept going up so I decided that we were done with having a storage unit. When I looked up current pricing I noticed that a new customer would be charged $100 less than I was being charged. I called the 800 customer service number thinking I could speak with someone about my rates and the person who answered was horrible. They told me that they are a "month to month" company and that he could only lower my rate a little bit, not to the rate a new customer would receive. I explained that I have been a customer for 5+ years at this particular facility and I should be given the same rate a new customer would. He disagreed. When I asked to speak to someone else, he rudely told me that I would be told the same thing. I gave up on him and called Tammi. She assured me that she would talk to the higher ups and someone would get back to me. Sure enough, she did exactly that and now I am being treated like a valued customer. Rates lowered and I am going to stay. She saved Public Storage from losing a long time customer. Thank you Tammi!

Tammi was very helpful, nice, and professional.

Finally moved out but I’ve got to say Tammie was very helpful from the beginning to end. Great customer service and couldn’t be happier with this place in general. Thank you all for the help and for taking care of our stuff while it was here in storage. We will use your Public Storage again in the future for sure. You guys are #1!

Thanks to Tammie and Jill I had a easy experience renting a storage room. They were there to answer questions for me when I called on the phone a few times. The storage unit was clean when I arrived. I was able to buy a few boxes and I could return them if I didn't use them (great option). I visited my storage locker several times over the 1 month I used it and the property was always clean, quiet and safe. I always saw Tammie or Jill in the office or around the property maintaining it. I would highly recommend doing business with this location of Public Storage.

It works if you need it but very high priced

Tammi was a big help and very professional. Will recommend this storage facility.

Tammi, who is the property manager is very friendly and went over all the details thoroughly upon my signing. I had reserved my unit a week and a half in advance and she made the effort to follow up until the actual signing date. This facility is always clean and well cared for. This has been the best experience thus far. Thank you!

I walked into the office to inquire about a new storage unit. The Gal (Tammi) behind the desk was so cheerful her smile was welcoming she right away offered to help me with my questions. Though I found another storage location closer to my home and a better rate I am a firm believer in customer service and giving kudos when deserved. Tammi was very professional and called me by name when I left. She really took the time to listen to me. Her customer service was above and beyond.

Everything is accesible, friendly people,good communication,price reasonable for storage and if you catch them with offers available on line

Tammi was extremely nice and helpful. She clearly explained and clarified all terms and conditions of the rental agreement and had me out the door with my unit rented within 15-20 minutes. Great service, clean facility and unit. Highly recommended!

Tammi has been very friendly and helpful, ask for her (she is there most of the time) and your experience will be successful. Nice working with her. Great security!

Clean very friendly and helpful and good experience

Super clean. Tammi is great.

Tammi is extremely knowledgeable, friendly and explained everything I needed to know simply. I had one issue that required help from the manager and she was right on top of it, solved my problem and was pleasant about the entire experience.

The manager Tammi was very cheerful and helpful with explaining the storage prices, units and what they had to offer. Grounds and units are clean and well kept. Nice, quick and easy experiance.

The manager Tammi is very friendly!! She always greets you with a smile and your name. The place is very clean & well kept... She was especially helpful last week when my key broke off in my lock while locking up !!!! Thank You!!

Clean property reasonable price, great location. And Tammi the property manager as also been very helpful every time i have had a question or needed assistance with anything😊

Tammi was so polite, friendly and helpful during my visit. She helped me pay my account and gave me some very valuable tips to maximize my storage account. I've been storing with Public Storage for over 5 years I would go back to see Tammi and call her for advice in the future.

Tammi was very helpful and nice

Tammy is super helpful and sweet. Clean facilities and easy location

Good people, professional and friendly.

Tammi was awesome! Super helpful, professional and quick paperwork processing. Thank you!

Paid the bill and Tammi in the office was a sweetheart.

I love this place, the location it’s great and very clean as well. The staff very friendly, specially Rhonda and Tammy they get 5 starts.

I love this location the best out of all the locations I've rented at. Friendly staff extremely clean grounds, and great hours of accessibility

Went to view storage today amanda was very helpul looking forward to renting next month :)

Very Clean site .. nice,friendly staff and nice customer service over the phone as well :)

This facility uses standard light sockets in the units.

Tammi and Rhonda have superior customer service! They are friendly and go above and beyond consistently. The facility is well kept, secure, and excellently managed by Tammi and Rhonda.

Rhonda is great to work with. I was treated with respect , courtesy, and also a very high level of professionalism. Thanks Rhonda!

Absolutely FANTASTIC Customer Service!! My name is Stephen Fisher and I've been a client of Public Storage for almost three years now. I have always felt confident that if ever an issue with my account or storage unit that Tammi; the onsite manager at the Concord location, would take care of it or make sure it gets taken care of asap. She has proven this on numerous occasions by answering questions about my account or the Public Storage property, but without a doubt exceeded my expectations as a manager and customer service representative of Public Storage when I recently had an issue with making a payment online. I was already late and facing a lean on my storage unit if I didn't make a payment, so earlier that day Tammi was walking me through the added charges and offered to take the lean charge off my account if paid by that day. Unfortunately in attempting to make a payment online, the website kicked me back a window after I had clicked on the icon to confirm and accept the amount I wanted to pay, and so I entered the information once again and clicked accept. This time the payment for the amount i wanted was confirmed, but to be sure I checked my bank account online to see if the transaction already showed up. What I discovered is that I was charged two different amounts, one of which was astronomically high and combined with the other payment, drained my account. As you could imagine I was pretty hot and felt taken for and stuck. I called and left three messages right away and explained my situation, not to mention I was due to leave on a trip the next day and needed that money. I was so taken aback and really upset that I was charged twice, but long story short Tammi the next day jumped on it early because she was at her desk earlier than her shift, so she contacted her superior and explained my situation. I called at 930 am when they opened and she explained how she took the initiative and contacted her boss Derek. After all said and done she had the patience to email him back and fourth, answer my check in calls, and got it sorted out by the next day. Tammi was off the following day, but was kind enough to leave a note in regards to my situation and the urgency of my circumstance to Rhonda who was going to be working that day. Rhonda, the next day heard another message I left at the end of Tammi's shift the day prior and did me a huge favor by passing my request to speak to Derek personally to resolve this issue faster and she did. Derek contacted me by phone asap and explained how he was going to take care of any unwanted charges by reversing them asap and allowing me to make a payment once the money was put back into my account, still willing to take the lean charge off and allowing me more time. UNBELIEVABLE!! Not expected by any one of these fine representatives of Public Storage, but greatly appreciated especially when we are talking personal items. All said and done the money was in my account by Saturday and this happened after 630pm Wednesday. Very fast considering, but most importantly these three wonderful people helped me out immensely and I'll never forget it nor go to another company, hoping that every property exemplifies this type of great customer service and human approach. Thank You!!!

I was shopping around for storage units and when I came to this public storage and met tammi she was very nice, upbeat, and professional and was able to answer all of my questions. Pricing was compareable to other storage places but Tammie was so sweet in decided to rent with her. I would recommend anyone to go visit tammi at concord public storage. Customer service is important and she clearly cares and enjoys her job.

Fast, friendly and exceptional service.

Was just only in to check what they had available. Unfortunately they didn't have the unit I needed. They were full. The manager Tammi was so helpful she searched other property's and was able to find me just what I needed. Thanks again Tammi.

I had the best experience with this facility from start to finish. I did not need my unit very long. When entering I received a warm welcome from Rhonda, who was very helpful and a joy to talk to. I also was treated very well by Tammi who completed my paper work. I would use this facility again in the near future.

I HIGHLY recommend this property for your storage needs. Rhonda has always been extremely helpful and accommodating for me any my family. She goes WAY beyond the call of duty with our belongings, and is always professional and courteous. I wish there was a way to give more stars, because they have a lot of great people at this Public Storage location. Very clean, secure, great location, and the entire staff is easy to work with.

Don't go here! Your unit will get robbed, and they won't help you!!! No alarms on units, and they won't call the police. Worst place ever

Horrible! Manager will lie and tell you there are alarms, then when you get robbed they don't help at all. Don't use this place unless you don't want your stuff kept safe!!! They allow drug addicts to live in the units also, and don't care about anything but renting out units at an over rate price! I lost alot, and they wouldn't even call the police. *update Rhonda whom is the current person in charge is wonderful! She has reached out to me and advised me she will assist me further. Unfortunately this doesn't bring my items back, but her concern and thoughtfulness is great. However, the young lady on Monday that treated me like an idiot, acted like I was a liar, and lied to me about prior break ins, needs to be trained better or removed from the team! I'm hoping Rhonda can help give me some sort of price of mind when I return this afternoon. Thank you Rhonda.

Talk to Tammi

Very nice and friendly person. Would go there for storage again if I needed more space.

I had a pleasant experience with Tammi the site manager. She was knowledgeable and addressed all of my concerns. I will recommend my friends and family to this location. Thank you very much.

My unit was broken into, feel like I was invaded by someone going through my stuff, broke some of my things and stealing my items, being in a gated place means nothing, management not helpful at all. You have to have a code to get into, so someone who has access had to do this, people really sucks in our world.

Stopped by this Concord property this morning looking for a large storage space. Unfortunately, there weren't any available in the size I needed. However, the woman behind the desk, Rhonda, was more than accommodating and searched nearby properties for me. She was very charismatic and helpful and I am hoping the unit I need will be here be open here soon because the staff here seems excellent!

Tammi is amazing. What great customer service and dedication. She truly cares about making sure things are right for the customer...a genuine caring that you can't train. Thank you Tammi!

At the risk of sounding cliché I don't think I've ever received better service. My gf and I consider ourselves lucky to have Tammi help us, she turned an experience I was not looking forward to into something really pleasant. I'm actually going to miss her really outstanding attitude when we move into our place.

#teamtammi!

Facility is great, Tammy is wonderful, but DO NOT deal with Rhonda she is horrible and acts like she owns your things! She has NO people skills whatsoever! Rhonda is the only reason I did not give 5 stars.

The manager Tammy is so professional and makes her customers feel like VIPs. I'm so glad I chose this Public Storage facility for my storage needs!!!! Tammy is a great representative of Public Storage.

Have had a storage here for about 6 months great facility clean, secure and Tammi is great she makes having to have a storage a lot easier

Most excellent manager, Tammi

Service at my Public Storage facility is A1 it is always clean and well taken care of, I have complete confidence that my goods are secured and the staff are always available.

The property manager Tammi is extremely helpful she has a good attitude and remembers who you are.

Wonderful place. The manager answered all my questions and I feel very comfortable leaving my stuff here. Security is top notch and that's all I care about.

I've been renting a storage unit at this location for the past two years and have always been impressed by the level of service provided by all of the staff (especially the property manager, Tammi), the convenience, the cleanliness, and the security. It's really worth every penny. Tammi is well-organized, dedicated to her job and the facility, and looks out for her customers. After my time with this Public Storage location, I wouldn't think of going anywhere else.

Tammi is the best! I went to Public Storage on Concord Ave inquiring about the facility for a family member. She was extremely helpful, professional and patient as I asked many questions. I would highly recommend this facility and especially Tammi! Way to go Public Storage on your hiring helpful, happy people.

Friendly staff, clean facility would recommend to family and friends.

Tammy Tammy is a very pleasant and helpful worker. She is very knowledgeable in guiding me through what I did not know about public storage I highly recommend her to any buddy who is looking for help within this company.

Really nice folks, great help :-)

Tammi in the office is great. She is polite, friendly and knows her units. We have rented from her 4 times now. The units are always clean and so is the bathroom .

I've had a storage unit there since 2006. The facility is clean and secure. Tammi in the office is so helpful and friendly. I've never had any issues and always felt my items were safe and secure.

The property manager, Tammi, was great; flexible with check-in times and just a pleasure to work with!

I would definitely recommend this location to anyone in need of a wonderful location for their storage needs. Ambar was so helpful and exceeded perfect customer service. She was friendly, thorogh and amazing. I vote 10 out of 10😄

went to this location to inquire about prices and how it all works, the young man there was so helpful and polite. He not only answered all my questions but even offered to show me the space even though i was just looking for information!!!! Thank you Anthony for your help i will be returning to this location just for the great service!!

Tammi is the BEST property manager I have ever worked with in Public Storage and other non-public storage locations within CA and AZ. She is always prepared and has the answer to all my questions and concerns. Her property and the personal customer service you recieve from her is way beyond 5 Stars!

This location is by far the best one we have experienced so far. Purchased our unit from Tammi and continue to have a very positive experience with her. She is very professional, positive, helpful and goes above and beyond for her clients which is hard to come by in the storage industry as most do not care about their jobs. Tammi makes sure her property is clean, presentable and safe. While she was patrolling the property one day she noticed our unit was open. She inspected our unit to see if anyone had gone through our possessions, closed our unit with her lock, and called to inform us of the unit mishap. My husband forgot to close the unit while he was there earlier that day. If it hadn't been for Tammi, we could have possible lost a lot of personal belongings. If you are looking to rent a unit, do not hesitate to come to this location!

Tammy is great. She is always smiling and very nice. She keeps the place very clean. Thank you for always helping me!

This location is very clean, safe, secure and easy to access. If I was late on a payment (very rare) I would receive a very friendly reminder call from Tammi, the resident manager. She is very professional, friendly and made the experience of moving out very easy. I would definitely recommend this location to anyone.

The manager Tammi was very helpful with explaining the storage prices and units. I look forward to using facility for storing my property. Very clean and accessible.

Tammie was very helpful, very nice and accommodating. This is the first time we have rented a storage unit, and this was a good storage facility and a good experience. Mel and Becky Santos..

The property is easily accessible, well maintained, safe, and the unit I chose was very spacious. The property manager (Tammi) was very pleasant and professional. She accommodated all my needs and not only did she call the day I placed the reservation but also followed up a week later to check on how things were going. Highly recommend this facility and will continue to do business with them for all of my storage needs. Note: There is a wide variety of supplies for packing such as furniture covers, boxes, tape, etc. available at this location as well.

just switched over a unit with Tammi who got me a great unit for a wonderful price she has excellent customer service and a nice facility its always clean and she always have a smile on her face i will definitely recommend to my friends and family

Great customer service from Tammi. She was very helpful in taking care of my need's and making my move in easy. Perfect size for all my thing's. Great price. Easy access and hour's better than my previous storage facility.

I visited this location and Tammi was so helpful and answered all my questions I left very satisfied

Tammi at this Public Storage makes everything perfect. I've never really thought to evaluate my experience in renting storage, but, in spite of that, I'm moved to write a review to let everyone know that my experience with Public Storage (at this location anyway) has been about as easy as any business I've conducted. Specifically, I feel like Tammi and the rest of the staff take the time to make sure everything I need is in order and they are friendly and approachable every time I come to my storage space to get something or drop something off. They say the best dressed person is the one whose clothes are NOT noticed...in the inverse here, I'd have never thought twice about having the "basic" storage experience, but I got one worth noting went above and beyond the expected minimum. Thanks guys!

Tammi was incredibly helpful to me and my boyfriend. The space is always so clean and easily accessible.

This location is central to where I work and live. Tammi and her staff are friendly and helpful. The facility is clean and secure. I feel safe storing my property here. Overall best experience I ever had with this type of facility.

best service I've ever experienced

This place is great because Tammi is awesome! She's always super friendly and helped me out when I had to downsize. She reserved a unit for me so when it was time to go, I was all set. I always feel great going there!

I made a reservation today for my mother in law because i normally rent in pleasant hill but my mother. In law lives in concord. to rent a unit at the concord location. Within 10 mins i got a phone call by one of the managers Anthony. He was so pleasant on the phone. He asked if i wanted to confirm and i told him yes definitely if customer service was amazing over phone i can only imagine in person!! Super excited and cant wait to get my unit!

Secure, well kept location. Tammi really knows her clients and takes good care of the place.

By the time I had registered for my two large lockers, I felt like I made a new friend. This is my third Public Storage location and Tammi is the best manager by far. Read the other reviews to see what others say about her... she is all that and professional, friendly and efficient. Not to mention, the location is perfect for me; the lockers clean, well lit, and Tammi provided locks when I forgot to bring mine. She is tops in my book!

Tammy is an awesome manager and her staff is great too. The customer service is outstanding. Keep up the good work!

Tammi is ALWAYS a joy. Property is so well groomed, and the access and convenient location makes it the perfect spot for me.

I came into this facility last week to compare estimates/quotes on storage rates in and around Concord. Tammy, the manager on duty, was a delight. She was well informed and gave me the information I needed. She really went out of her way to make me feel comfortable with the rental storage process. I have had bad experiences in the past and was weary. Although ultimately I decided to not rent a space at this time, I will definitely come here when I do. Great customer service!!

I called today to get some information about storage units. I spoke with Tammi and she was very helpful and knew her stuff! I have called around to other places and felt like I was bothering and interrupting someones day with my inquiry. Tammi didn't make me feel that way. She was very attentive and gave me all the information I asked for and even added some things that I hadn't thought of yet. I appreciate company's that take the time to hire employees that are customer focused and not just worried about if I am going to spend my money with them or not. Thank you Public Storage for this gem of a person! She made my whole process less stressful and that is a priceless commodity!

Came in with a bunch of questions and left with them all answered. Manager Tammi was quite pleasant and friendly. She smiled, made eye contact, and made me feel comforted that my belongings would be safe in their facility. 5 stars!

Great management, Manager Tammi is ALWAYS very helpful to my needs. I have never had any issues, which is why I have been there for 5+ years.

Es una propiedad muy limpia y muy buen lugar para rentar y Tammi la manager es muy buena persona y da un muy buen servicio

I have a unit at this storage. I was having some issues with my code and was getting super frustrated. I was in a hurry and Eric came out to help me. He had fixed the problem in a matter of minutes my code was working and i was ready to go. He was so polite and made me feel like he cared. I would totally recommend this place to anyone. Especially because the employees at this one especially Eric P.

I highly recommend Public Storage, their customer service is amazing. Their space works perfectly for me. Tammi is the best!

I've had units all over the us, but this location has by far been the best location yet. The employees are always up beat and helpful. One man in particular was very helpful, I believe his name was Eric. Eric helped me choose the right boxes that would be sturdy enough and the best packing tape that would actually hold for the big move to New York. if my husband and i are ever stationed in California this will be the location we chose to store our belongings, thank you guys so much

I've been at this location for one year now, and I come in monthly to pay my bill and/or go to my locker. As a regular walk-in customer it's very nice to be greeted and recognized on a first name basis, and most often Tammi is the bright and cheery person to be greeting me. Keep it up, and thank you for making customer service/satisfaction your number one concern! Charlie

Tammi is ever so helpful as well as she always has a smile. My husband and I only needed the space for a short time and she was very helpful. She helped us determine what space we should rent in order to accommodate our needs. She even helped us with a new lock. I would recommend that if you need a place to store your stuff to go see Tammi. She will talk good care of you!

I was very pleased with this public storage location. I've rented with public storage in the past , but never received customer service like I have at the concord Blvd location. The property manager at this location has a great personality , she is very helpful in making sure you have exactly what you need . I give it a two thumbs up! GREAT JOB TAMMI KEEP UP THE GOOD WORK!

Friendly and helpful staff. Well stocked with many kinds & sizes of packing supplies. Facility is secure, kept clean, and well maintained. Safe neighborhood, nestled between an industrial park and a small Airport. Convenient location: just off Highway 4 and 680, and only 13 freeway miles off of Interstate Highway 80.

mark wilson a easy place to rent a storage . all employes are very helpfull. the manager tammi goes out of her way to help you any way possible. a well ran company

Tammi and Betsy were great! Tammi was very informative about the property and Betsy was very sweet she rented me the unit that I needed. I would recommend this place to everyone. Tammi y Betsy hasen buen equipo. Tammi me explico los detalles de rentar la unidad y Betsy me lo rento es muy linda. Yo recomiendo este lugar a todos.

Great place, Betsy and Tammi knew what they were doin when i walked in. They were very helpful and freindly when looking for a helpful.

I can't say enough good things about this public storage. I sold my business in September 2013 and even though I started with only one 5x10 space, I ended up with 4 separate spaces: two 5 x 5 spaces, a 10 x 10 space, and the original 5 x 10 space. I never knew I could collect so many THINGS. As I culled down my belongings and realized that I could fit into a much smaller space, I contacted Tammi to help my take care of business. I was on a bit of a time crunch and most of the spaces that were appropriate for my needs were taken or reserved. Tammi was incredible. She worked extremely hard and went out of her way to get me into just the right space for my needs, including making several phone calls and coordinating with potential other clients that were holding reservations. Her diligent work got me exactly the space I needed, with easy move-ins and move-outs the whole time.

I had only reserved at this spot for a month. But I felt the property was well maintained and Tammi at the front desk was very helpful in finding the storage unit I needed. I appreciated her personality and also that she took the time to show the different options available. I am big on customer service because I have been a part of it most of my life and when I am shown politeness, sincerity, and greeted with a smile those are very important for me. I would definitely recommend this site even if just for the kindness and cleanliness! Thank you for making my month stay comfortable! Thank you Tammi for being a big help and for your wonderful personality!

Place was great. Clean property, great customer service, and a friendly staff. Amber made my checkout very simple and easy. Thank you public storage

Looks clean and secure, with on-site management. Awesome!