Save Impression

Address

21655 Redwood Road
Castro Valley, CA 94546

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-244-2802

510-244-2802

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

510-244-2802

510-244-2802

800-688-8057

800-688-8057

Gate Access Hours

Mon-Fri 6:00 AM - 6:00 PM

Sat-Sun 6:00 AM - 5:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 49/mo
    Online only price
    Small 5'x5'
    • Upstairs/elevator
    $ 49/mo $61
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    5'x6'
    Online only price
    $ 65/mo
    Online only price
    Small 5'x6'
    • Inside unit
    • 1st Floor
    $ 65/mo $81
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Public Storage App Promo
  • Save Impression

    5'x10'
    Online only price
    $ 83/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 83/mo $104
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 90/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 90/mo $113
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x14'
    Online only price
    $ 121/mo
    Online only price
    Medium 5'x14'
    • Inside unit
    • 1st Floor
    $ 121/mo $152
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 150/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Upstairs/elevator
    $ 150/mo $187
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 177/mo
    Online only price
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 177/mo $221
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 230/mo
    Online only price
    Large 10'x15'
    • Upstairs/elevator
    $ 230/mo $287
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 512/mo
    Online only price
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 512/mo $640
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Castro Valley Storage Units On I-580

This Public Storage in Castro Valley offers a great selection of self storage rentals at affordable prices.
At the southwest corner of the intersection between Redwood Road and Interstate 580, and a short drive from Interstate 238, Foothill Boulevard or Mission Boulevard, it's a convenient storage facility for customers throughout the south side of Castro Valley or the north side of Hayward.
Much more than a "bedroom community," Castro Valley still features a large commuter population. Folks heading up I-580 to Oakland or across the San Mateo Bridge to the San Francisco area can use a 5x5 storage unit at this location to keep important work or personal items easily accessible throughout the week.
Families getting a bit tight on space in a home near Castro Valley High School can find some much-needed relief with a 10x25 storage unit, which is large enough to hold refrigerators, washers, dryers, couches, tables and chairs, all with ease.
Indoor storage units and outdoor storage units come in all kinds of different sizes, plus there are also rental parking spaces for vehicle storage.
The gated storage area features keypad-code access and the manager of this location lives on site, providing added peace of mind for customers. The rental office also sells packing supplies, from moving boxes to bubble wrap, for even more convenience.
When the need for some extra space pops up in the East Bay, let Castro Valley Public Storage help take the stress out of the equation with cheap storage units anytime of the year.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 243)

November 1, 2023
Google Public Storage Jennifer Magana
This is by far one of the safest/cleanest storages in the Bay Area!! Their manager Kyle was able to help make this whole process so easy and stress free! Moving out is very stressful! Thanks Kyle!!
October 1, 2023
Google Public Storage Alicia B (Ali B)
Ann was amazing. Thank you so much!
September 28, 2023
Google Public Storage Frederic Nitz
September 27, 2023
Google Public Storage tom lowery
I was there to drop something off.
September 23, 2023
Google Public Storage ivansiiinho
Kyle he is a very employee. He explained to me everything that i wanted to know about public storage! What a nice guy!
August 21, 2023
Google Public Storage Kathi Townsend
I have had my storage unit at this location for several years and I have always been happy with the staff BUT I have to give a shout out to Kyle because he is always so helpful, courteous, always gets back to the customer and follows up with things. Thank you Kyle for always being helpful. (And the place is nice and clean)
August 16, 2023
Google Public Storage Ed M Miles
July 31, 2023
Google Public Storage SirBAM
Michael was very helpful in helping us with in finding the best and fastest way to deal with us losing the keys to our unit.
July 31, 2023
Google Public Storage Dawn McGregor
We had lost the key to our unit and needed to get a replacement. Even though they couldn’t open it for us, their customer service agent on duty on Mon July 31,2023 Michael was extremely helpful with getting us the information we needed and helped us get everything situated. Awesome customer service A++++
June 18, 2023
Google Public Storage Xavier Mcmeekin
Hi I’m here at Public Storage Latoya was the best I love my new space
May 28, 2023
Google Public Storage Jesus Leyva
I stopped in to look at a storage unit and was greeted by Christa. Christa provided excellent customer service, was efficient and able to answer all my questions. An easy process, thank you!
May 10, 2023
Google Public Storage TacoBell Call911
Met Kyle at the bank and informed me of some awesome deals at storage! I plan on renting here soon!
May 8, 2023
Google Public Storage Cristhian Flores
Nice costumer servise and good price
May 6, 2023
Google Public Storage MO POLANI
I have been using this place for almost a year, staffs are wonderful. Special thanks to Scott, Mandy, and Deanne
May 3, 2023
Google Public Storage lady R
Nicky is the best ever she goes beyond the call of duty. She wa there for me when I left my key in Stockton waited while locksmith came cut off the lock so could put my things in storage. Professionalism is beyond compare. She makes me what to come to Public Storage and because ofher I will recommend Public Storage to all family she is a keeper.
May 3, 2023
Google Public Storage Felicity Nicolar
I spoke to Nicky on the phone regarding a payment issue and she was so incredibly helpful!
April 24, 2023
Google Public Storage Kate Bartolomei
Really happy to have rented here. We were made to feel very welcome. The manager went out of her way to make it a very good experience ... and it was!
February 20, 2023
Google Public Storage Charlotte Sines
I was working with an employee named Peggy who was incredibly helpful. She boosted my reservation up a day and helped me with the lock on my unit. I would recommend her as a top employee for this company
February 16, 2023
Google Public Storage Pete Antonio Ferrer
New customer here , Kyle was very helpful explaining how things work.
February 5, 2023
Google Public Storage Peter Bai
Great service and management.
December 26, 2022
Google Public Storage Thomas
Peggy solved all my signup troubles
November 30, 2022
Google Public Storage mikey dodds
Just moved out here to Castro Valley and downsized in house, I had so much extra junk that I had to get some storage space. I went in person to this Public Storage and spoke with Kyle, he was the most enthusiastic person I have ever met. Love the environment and will keep my space here as long as I can!
November 29, 2022
Google Public Storage Nolan N
Always great, clean and maintained, never any issues
November 11, 2022
Google Public Storage Kathrina Sarmiento
Kyle was very professional and extremely helpful with choosing the right size storage unit. He answered all my questions and was very flexible with all my storage needs. Thank you so much!
October 30, 2022
Google Public Storage grant Wilcox
September 27, 2022
Google Public Storage miguel Garcia
Antes de la pandemia había acceso asta las 9:00p/m hoy en día el acceso es a las seis de la tarde.muy mal ,se requiere de más tiempo para llegar a guardar la herramienta!!!?.
August 14, 2022
Google Public Storage Gloria Winslow
Peggy was helpful at store today August 14 2022 sunday. And i really did get alot of info. Looking to working her thank you 5 stR.
July 2, 2022
Google Public Storage Reece Avram
I was pleasantly surprised at how quick and easy the leasing process was. Georgia was informative, efficient, and easy to work with. She has a great attitude. My only issue is how expensive my unit is. They say it's market pricing. Whatever. Great management, seems safe (no problems ever), and it's clean.
June 14, 2022
Google Public Storage Evelyn Ibarra
I am so happy with the service Kyle gave us he is great at helping us with all our needs and questions. 10/10 recommend Thank you Kyle :)
June 11, 2022
Google Public Storage Albert A
June 4, 2022
Google Public Storage Loreall Jones
It's a storage facility what else can you say? My mom started her storage over 7 years ago for about 76 / month as of today she now is paying $196 / month
May 25, 2022
Google Public Storage george azar
Kyle was a very attentive helpful person and a pleasure to deal with.
April 25, 2022
Google Public Storage Laura O'Brien
I have had a storage unit at Public Storage in Castro Valley for a few years now and it has been a pretty satisfactory situation. For the past two years it has been a little difficult to get in touch with management, but we can blame it on the awful plague the world has been experiencing. I recently had to double my storage space and dealt with Kyle to make the change and he has been AWESOME every step of the way. He assisted me in making the change effortless and I really appreciate his friendly demeanor and helpful ways. People like Kyle make the difference! Thanks!!
March 3, 2022
Google Public Storage Beth Runge
Kyle, is the best he is so helpful he goes above and beyond for his customer public storage needs more workers like Kyle !
February 28, 2022
Google Public Storage theamerican warrior
hello reviewers, hope all is well, i just want to take a min of your read time to let you guys know about my amazing experience at this business facility. i and my family moved out of state but i wanted to lock up a bunch of stuff so At first, I was a bit lost, this is my first time looking around for storage units and trying this one as my first was a great choice in my opinion. I've heard a lot of good things about public storage spaces but that means nothing if it's your first time, when I walked in I was greeted and helped by the nicest employee by the name of KYLE . he let me know how it all worked in order to acquire space, helped me chose the right size boxes & lock that was available within this clean facility and even pointed me in the right direction to which size of space that I needed. it definitely made me feel welcomed and in the right hands, customer service was amazing, and I know it's not often you see a good review be posted here on google but seriously he was incredibly helpful, no cap. I'd definitely be recommending this place to my friends and other people as a place to go for storage spaces
February 25, 2022
Google Public Storage Monica Aguas
Chelsea is the best. Very accomodating and really explained everything well. I just planned to inquire and shop and compare for other storage companies but due to her friendliness, and expertise I did not need to inquire for other companies instead rented one right away.
January 21, 2022
Google Public Storage charles lovely
From the time I moved in up to now, Kyle has been so helpful, professional and going beyond the call of duty to make sure my belongings were safe and secure. Thank you!!
November 22, 2021
Google Public Storage talia benet
Kevin will take care good care of you!!!
November 11, 2021
Google Public Storage Cliff Myhre
October 3, 2021
Google Public Storage Alfredo Otero
September 29, 2021
Google Public Storage Rene Lontoc
Very friendly staff....Kyle help me out step by step being that this was my first time renting a space. Thank you Kyle.
September 29, 2021
Google Public Storage Bria Hutson
I called today and spoke with Kyle. I explained my situation and that I need a spave ASAP. We scheduled and appointment same day and I just secured the space. Great customer service!
September 5, 2021
Google Public Storage Mark Williams
Great staff 👍
August 29, 2021
Google Public Storage Marty Banks
Lots of room
July 29, 2021
Google Public Storage mia c
Great customer service from Kyle. He helped me with everything I needed. Definitely recommend this location! :)
July 29, 2021
Google Public Storage Jesse Cruz
Kyle was super helpful when I was deciding on the perfect unit for me. He answered all my questions and was patient and kind!!
July 22, 2021
Google Public Storage Daniel Magana
Very friendly helpful staff!
July 19, 2021
Google Public Storage Sherrie Hicks
The property location is convenient, neat & clean but the storage units are not temperature controlled, the property hours are limited and there is no elevator service for patrons. The inside units are extremely hot, absolutely no air flow. I work full time so I would have very limited access to my storage unit. And last but not least, I have a leg injury and this property does not accommodate people like me. Really sad because the attendant Kyle has great customer service skills. He helped me find a location and unit that worked for me! Special thanks, for going the extra mile by making it easy to find a location and unit that meets my needs and I didn’t have to call all over town to get a good deal!
June 28, 2021
Google Public Storage Reginald Jefferson
June 8, 2021
Google Public Storage Darcell Purefoy
I went to two Public Storage locations I went to the Grove Way location. I met Darcy, she was so nice. She didn't have what I needed. She did a search and called Kyle at the Redwood Road location. I really needed a function storage. One on the first floor and big enough for a washer and dryer. I just want to say Darcy had great customer service and very pleasant to work with. Kyle was so knowledgeable when I asked questions. He was really nice and kind. His customer service was excellent. Lastly, the property is very clean.
May 4, 2021
Google Public Storage Neff Vangas
Thank you Briana for your help. Location looks great with remodeling being done
May 1, 2021
Google Public Storage Tony Nguyen
Nikki helped my mother and myself very patiently and diligently on April 30, 2021. We had to do an emergency move for my mother and rented a smaller storage and needed an upgrade. She handled that well while juggling another customer vacating. She was very polite to my mother and I. We just wanted her to be recognized for her professionalism and care. Thanks!
April 29, 2021
Google Public Storage Bryan Pounds
Thank you Bree and Kyle! Great location
April 28, 2021
Google Public Storage Erick Arellano
Thank you Bree for your help
April 19, 2021
Google Public Storage Bryn Williams
Thanks Bree for your help today!
March 25, 2021
Google Public Storage john basilio
Thank you Bree! The property is well maintained and clean!
March 25, 2021
Google Public Storage Jose Paolo Naynes Jr
March 21, 2021
Google Public Storage Gloria Winslow
I'm very happy with the service /kyle has been very helpful in many way. That's the reason I'd been here for many years. All the information I need comes very helpful from kyel. Very satisfied. Thank you.
March 9, 2021
Google Public Storage Michael Leija
February 25, 2021
Google Public Storage Lucy Kim
January 27, 2021
Google Public Storage Carl Pashon
January 11, 2021
Google Public Storage Will Feliciano
I walked into this location 10 minutes before they closed on Sunday (5pm) to rent a storage space. Despite being there at that time, Kyle, the manager, was very professional and had a good attitude! The small storage space I rented which was 5ft x 5ft was clean and ready to use. Great customer service and got what I needed!
January 7, 2021
Google Public Storage Thomas Perkins
December 30, 2020
Google Public Storage Christina Lau
Moving and needed a place to store my things temporarily. Kyle was super friendly and helpful and answered all my questions. Definitely my new go to for storage!
December 29, 2020
Google Public Storage Michael Skelton
Great customer service and very respectful. Have recommended people to this place If they are living in the east bay.
November 22, 2020
Google Public Storage Someone Special
October 29, 2020
Google Public Storage DJ SAM MACK
Clean and friendly place staff is warm Shivawn is always nice.
October 23, 2020
Google Public Storage Karen Tuggles
Shivawn is all over, her and Kyle are great too!
October 8, 2020
Google Public Storage Junior Brown
Thank you for the great service shavon.
October 8, 2020
Google Public Storage Suzette Brown
The customer service is great and the property is clean. Shivawn always welcomed you with a smile.
September 26, 2020
Google Public Storage Andre Hudson
Shivawn has great customer service.
September 22, 2020
Google Public Storage mommy walsh
Shivawn was very helpful I needed a second storage. She told me exactly what to do.
September 19, 2020
Google Public Storage Kevin Turner
Shivawn thank you for your good customer service.
September 12, 2020
Google Public Storage Andrea Attebery
September 1, 2020
Google Public Storage Israel Duran
Muy bien Shivawn
August 28, 2020
Google Public Storage Paula Bou
Kyle was super helpful and had great customer service skills. Definitely my go to!
May 30, 2020
Google Public Storage The Bull Family
Kyle was an expert at helping us choose the perfect sized storage for our price range. Highly recommend
April 12, 2020
Google Public Storage Susan Ruiz
Sorry for the length of this review but felt it important for those of you who are considering leasing out space from Public Storage. Public Storage uses predatory and deceptive business practices to nickle and dime their tenants. As if moving isn't a stressful enough, they lure you in with the promise of first month free with an additional discount (told to me secretively ;;) on rent if you leave a 5 star review here. And that's the reason why they have so many. I went to public storage looking to rent a 5x10 unit. "Well, only a few dollars more you can get a 5x14 and who couldn't use more space." I was fine with that until I get a recent email alert saying the price of that unit was being raised from $129 to $160! A $30 jump just like that. Oh, hell no....I didn't need all that space to begin with. Don't buy into that same sales pitch. Another one is the BIG board about having insurance, you don't "have to" have it. Also, when considering a smaller units you are forced to buy their specialized $25 lock that only fits their kind of lock and no other. After receiving that alarming email of the rate increase. I decided to it was time to downsize, so I reserved a 5x10 unit at a "special rate" in the middle of March. FYI - If downsizing or upgrading a unit your told you won't be charged another admin fee. But when the time comes to sign the new contract either you pay the admin fee again or they will revert the "special" advertised back to the original price, nice right? Anyways, to be avoid "additional fees" I read thru the contract to be sure I was giving proper notice and what not. Kyle from PB called me confirming the reservation and was "adamant" about me going in to do the new paperwork. Adamant means he called me "everyday" asking when I was coming in. Wanting to get it out of the way and thinking I would be nice since it seemed Kyle was hard up. We agreed on meeting March 27th. With a written notice in hand (and as required) I notified them I will be vacating at the end of the month. Looking to square everything up, I paid for the month of April on the "reserved" smaller unit. Boom, done hereeee..... NOPE, THAT WASN'T THE END OF Kyle. I just got a "courtesy" call from none other than infamous Kyle informing me of an outstanding balance of $18.33. Dumbfounded I asked him to please explain. I moved from larger unit into the smaller one on the 30th, both months paid for. What is the additional charge for? His response, "Remember when we were walking to the unit and I asked you if you wanted your billing to be from the 27th to the 27th and you said, that's fine." Which I do not remember saying and makes absolutely no sense to me since the larger unit was paid and the reserved smaller one has now been paid. I said, "Your going to charge me additional fees on semantics. Here I am trying to follow all protocols in trying to avoid this bs and you tell me this!?! His response, "Well, I just don't want you to get hit with a late fee on top of this one. Lesson learned: When your down; watch out for opportunist such as Pubic Storage who will only try and kick down further if your tracking and on point. Be well and stay safe.
March 10, 2020
Google Public Storage Steve Walker
Thanks to Andrea for accommodation. Very professional.
March 8, 2020
Google Public Storage Dena Lampitok
Storage unit is very clean. Pleased with the service, the lady who helped me was polite and knowledgeable. Only thing im disappointed in is i paid for a 10ft×6ft and the unit is only 8ft 11in×5ft 9in and 9ft tall. May not seem like much of a difference but when u have something that is 10ft long. U would think you picked the right storage. So much for getting what i paid for😩
February 11, 2020
Google Public Storage J M
Andrea was an absolute doll! Very amicable and made sure that I was settled in and comfortable. Wonderful customer service!
February 7, 2020
Google Public Storage Cristian Alvarez
Very clean. An employee was cleaning carpets while we were there cleaning out a unit. He did his thing and left but it felt more secure and cleaner.
February 6, 2020
Google Public Storage Sarah Ninneman
Kyle was very informative and made sure I received everything I needed to get my storage unit set up. I would highly recommend coming to this Public Storage.
February 5, 2020
Google Public Storage Susan Jackson
Andrea was the bomb she walk me though all the details took me on a tour made me very comfortable that I didn’t even second guess my choice I was locked in her customer service was excellent I would recommend this place to everyone
February 5, 2020
Google Public Storage Rocco Myles
February 5, 2020
Google Public Storage Carolin Sturtevant
Andrea has excellent customer service. She is exceptional at her job. She goes above and beyond for her clients.
February 5, 2020
Google Public Storage Dameon Ray Franklin Sr
I had a very good experience at the location on Redwood Road
February 1, 2020
Google Public Storage Travis Nelson
Very fast and easy rental process, which I always greatly appreciate. Kyle was very awesome in getting everything in line for the rental! Thanks!
January 31, 2020
Google Public Storage Mary Ly
Been at this location for about 3 years and Kyle’s been with me from the start! He’s super nice and helpful. Answers all my questions and concerns promptly. Very happy with this location and will continue to stay :)
January 29, 2020
Google Public Storage Daune Holleman
I want to express the extreme amount of customer service provided by Andrea today! When a problem arises, without the blink of an eye, she had a resolution!!
January 25, 2020
Google Public Storage Clean & Honest Restoration
Great Customer Service from Kyle very friendly and informative.
January 25, 2020
Google Public Storage Betty Fritz
Got a great deal for the 1st month, storage is large and very clean.
January 23, 2020
Google Public Storage Cesar Sanchez
Good customer service
January 19, 2020
Google Public Storage MICHELLE Michelle
Kyle Thanks
January 18, 2020
Google Public Storage Carlos Rodriguez (EastBayHomes)
Kyle. Great customer service. I am a repeat customer and will use the services again. Highly recommend Kyle and public storage.
December 27, 2019
Google Public Storage Abram Duran
Kyle had Great customer service and was very helpful!
December 24, 2019
Google Public Storage Lisa MacLean
Kumar was very helpful getting me set up with our storage unit.
December 16, 2019
Google Public Storage Robin How
Kyle was very helpful. I arrived early and was able to get me right in.
December 12, 2019
Google Public Storage Tom Conforti
Great service from Kyle. Gave me a great move-in deal and was helpful with other options.
November 20, 2019
Google Public Storage Jan Meek
Kumar was awesome, he was very respectful and definitely had the customer needs first on his mind. After seeing many great option we finally found one that is both perfect for my needs and doesn’t break the bank! Happy to have people like that still working in my community. Thanks again Kumar for the help!!
November 4, 2019
Public Storage eric Armijo
Can I access my stuff before 6
November 4, 2019
Google Public Storage Tanner Jensen
Onsite manager "Kyle" does a good and efficient job maintaining property he enforces the rules of facility very politely seems to know what's going on and who is on property and can be found easily during business hours.. I recommend this location I feel my belongings are safe and watched over
October 31, 2019
Google Public Storage Derick Cash
October 30, 2019
Google Public Storage Misato Katsuragi
Kyle was hekpful with optuons for storage my thing. Thank you for hekping me find.
October 1, 2019
Google Public Storage Mr. Kalish
Kumar was incredibly helpful and made the entire move-in process smooth and easy.
October 1, 2019
Google Public Storage Shawn Rantz
Thank you Kumar for excellent customer service.
September 29, 2019
Google Public Storage Fernando Arce
Kyle was very helpful..
September 28, 2019
Google Public Storage Robert Thompson
Kyle was great.. a-1
September 23, 2019
Google Public Storage Tristan Hill
Had a great experience with Kyle. He was very helpful when helping to pick my storage.
September 15, 2019
Google Public Storage Christopher JUE
Kyle was extremely helpful, knowledgeable and efficient!
September 10, 2019
Google Public Storage Joe C
Very nice, professional, great customer service.Thank you Kumar.
September 9, 2019
Google Public Storage 209yungsters
Kyle was helpful and explained the whole process very thoroughly great worker
September 7, 2019
Google Public Storage Julie Corona
September 3, 2019
Google Public Storage Jorski
Kumar was very helpful
August 29, 2019
Google Public Storage james c
Great Service from Kumar
August 29, 2019
Google Public Storage Shannon Johnson
August 24, 2019
Google Public Storage Judy rowan
Kyle was professional and helpful when I needed to store my vehicle. Paperwork, billing and details were handled efficiently and accurately. And my car was completely safe!
August 23, 2019
Google Public Storage sandy kruse
Kyle
August 23, 2019
Google Public Storage Consen Cheng
Quick and easy sign-up process with helpful and friendly associate Kyle.
August 9, 2019
Google Public Storage optionzqueen
I’ve been doing some ”Spring Cleaning” & needed supplies (boxes,packing materials etc.) I chose the public storage in Castro Valley across from Trader Joe’s. I was helped by a representative who was so professional & knowledgeable about what I needed. She was very pleasant and patient with me. Her name was Darcy. It was very refreshing these days. Yours truly, Lucy Mears
July 25, 2019
Google Public Storage Lupekakau Manu
Kyle awesome
July 24, 2019
Google Public Storage Megan Zhang
Emmanuel is super friendly and knowledgeable about the storage units’ dimensions and prices. He even helped us move the boxes to our car after we paid (: Would come here again because the location is very convenient.
July 23, 2019
Google Public Storage Jennifer Lewis
All I have to say is Nicole is awesome! She is so helpful. Most of all she's got the best personality and uplifting spirit. Unfortunately she also witnesses a lot of my fumbles and reminds me to brush things off and take life as it comes, with a smile! I truly believe it's the little things in life that mean the most and customer service is one of those things that many businesses are lacking but not at Public Storage Castro Valley especially having an employee like Nicole on their team.
July 22, 2019
Google Public Storage DJ Fouz lbahja Fouzia
Kyle was very helpful and was very patient and professional! Thank you!
July 22, 2019
Google Public Storage healthcare worker
Kyle was very helpful and efficient in details of renting my storage
July 22, 2019
Google Public Storage Nanana P
Very fast and hard working employee!! Very glad with my process!!
July 22, 2019
Google Public Storage Mersadeez Guerrero
Great place, incredible prices! Kyle is super nice, very helpful!!
July 21, 2019
Google Public Storage Seini Havea
Kyle is friendly and willing to help to satisfy our needs, definitely come here again.
July 15, 2019
Google Public Storage Rx3 Car Detailing
Best customer service, Kyle was a amazing explain everything. clean office, great location. I definitely recommend this place
July 1, 2019
Google Public Storage Nick Rocha
June 21, 2019
Google Public Storage Ashley Henderson
For the past couple of months I’ve been struggling trying to find a storage place for my dad‘s belongings. He recently passed back in January and I just flat out don’t have enough room in my own home. I’ve been shopping around but when I came to this public storage in Castro Valley, I was able to get the help I so desperately needed. Kyle was more than helpful with giving me recommendations and a decent quote, He really went out of his way to guarantee to me that my items will be safe. In the past I have dealt with some shady storage companies.Thank you so much Kyle!!
June 21, 2019
Google Public Storage Noodleosophy hand-made
The service is great!
June 4, 2019
Google Public Storage M W
I called San Ramon’s location searching for a smaller storage with elevator access this morning, and they referred me to Castro Valley. I provided my contact information over the phone, and was told that someone at Castro Valley would be reaching out soon. Not even five minutes later, I received a call from a representative named Octavia. She was pleasant over the phone and helped confirm my reservation. Octavia also was the same office rep to assist me upon arrival. The grounds look clean and the location conveniently located next to the freeway: Thank you
May 18, 2019
Google Public Storage ladaysha morris
Kyle was amazing & very helpful!! Ordered my storage space right then and there!!!! Thank you for your great customer service Kyle!
May 17, 2019
Google Public Storage Chunk Ko
Good deals, clean!
May 15, 2019
Google Public Storage brooke barnett
Friendly staff and a clean facility. Nicole helped my family and answered all our questions! Great location too!
May 2, 2019
Google Public Storage Edward Carusilli
April 16, 2019
Google Public Storage Kay J
Kumar was a complete HELP. EVERYTHING I need he provided GREAT SERVICE ✔
April 2, 2019
Google Public Storage Jaime Guzman
Very pleased with Kumar and the staff. Professional and straight forward.
April 2, 2019
Google Public Storage Sebastien Mancel
Public Storage increased our monthly rent by over 16% after 4 months just because they can. They reserve the right to increase the rent at will and by whatever amount they see fit. They claim this is a ‘flexible’ solution.
March 28, 2019
Google Public Storage Mainyanna West
March 28, 2019
Google Public Storage Sunny Jarvis
Updating Review: It's been a few years since leaving revie. I would like to recommend this property! I'm not sure if Georgia is still managing, and I would suggest Public Storage in Castro Valley before any other. *** I am relocating back to Castro Valley next month and I fully intend to call Georgia (Property #08025). I hope she is still there. I received excellent service and attention both when moving in and moving out. When it comes to my storage needs in Castro Valley, CA, I only consider the Redwood Road Property or the Grove Avenue and Redwood Road Property. I have received the best service and care from GEORGIA and DARCY. Thanks So Much!!!
March 17, 2019
Google Public Storage Vivek Soham
Kyle was very helpful and knowledgeable. The process was quick and simple. Highly recommend this place.
March 6, 2019
Google Public Storage Jabazz Askew
February 27, 2019
Google Public Storage Jessica Wade
Briana help me today.This is a great location
February 25, 2019
Google Public Storage Rachel Thompson
The place is clean and easily accessible and in a pretty safe area. Kyle is super friendly and makes sure all your needs are met, he’s very accommodating. I definitely trust this place with my valuables
February 23, 2019
Public Storage trudy yasi
What is the cost for your largest storage?
February 22, 2019
Google Public Storage Mauj Flowers
If you need any help, Kyle is simply the best! He is a genuine and helpful representative. He really makes sure your needs are met. I had a great experience with him here at this location.
February 10, 2019
Google Public Storage donald rogers
This place in castro valley had some units broken into. Although nothing of mine taken a huge mess was left. A key was made for my lock which took probably 20 min to open. So what do i get a few months later (march) my unit goes up to pricey now soon it will adios- baby.......
January 31, 2019
Google Public Storage Luis Muniz
Darcy was very professional and helpful. If I need another storage I’d go to Public Storage CV.
January 7, 2019
Google Public Storage K. p.
November 18, 2018
Google Public Storage pearl Ricks
October 25, 2018
Google Public Storage Augustus Castro
Kyle is the guy you want to talk to, he was really helpful. I found the whole experience really straight forward and the staff made things very affordable. over all I would definitely return for my future storage needs.
October 19, 2018
Google Public Storage Dan P
Looks very secure.
August 25, 2018
Google Public Storage David Ho
Great service and clean facility. Kyle is one of the chillest dudes I've ever met. Always nice, calm, and approachable. The place is close to the freeway so it's at a convenient location. Highly recommend especially if moving is stressing you out!!!
August 6, 2018
Google Public Storage Lucy Campos
June 19, 2018
Google Public Storage eli Kiselman
April 19, 2018
Google Public Storage jasmin bautista
If you ever come to this public storage make sure you ask for Kyle. He is very helpful, professional, and efficient. I was recently evicted from my home and had to find a storage space on short notice. He answered all my questions! If you are ever in need of storage space in Castro Valley I suggest coming to this public storage. (: 👌🏼👍🏼🙌🏼
April 16, 2018
Google Public Storage Charli Chase
I was over at Castro Valley Hayward Storage, then I went next door to Public Storage because they were not only cheaper, but more importantly, they were a lot more personable. They take the time to get to know you and are very helpful as they understand what transitions in life may warrant needing to store your belongings. The staff are super sweet.. Deena is a great new addition, we all really like her. And Darcy is not just the manager, she is also a great friend. She was very helpful to me when I was getting all my things into my storage before my flight took off for Hawaii. I wouldn't have made my flight without her help. Darcy rocks. I returned six months later and now getting ready for my next long journey... It's my friends here at Public Storage who help me embark on my journeys and rest assured my things are safe when I'm far away for long periods of time.
April 15, 2018
Google Public Storage Tracie Glaros
Amazing service for me during a difficult time. So fast, quick and easy. Highly recommend. Kyle gave incredible service.
March 26, 2018
Google Public Storage Katie James
Kyle was very helpful and the renting process felt professional and organized. The facility is smaller than most storages I've been to which actually made me feel more secure in storing here.
February 28, 2018
Google Public Storage Estevan Solorio
My experience at this place was very nice thanks to Kyle is very professional and patient with me. I highly recommend it
February 7, 2018
Google Public Storage ANA SANCHEZ
Thank you for all your help 👍
January 26, 2018
Google Public Storage Tristan von Dessauer
Alyssa is efficient , professional and helped us very well with signing up for our storage
January 26, 2018
Google Public Storage Family vonDessauer
Couldn’t ask for an easier check in. Alyssa, was delightful, funny, and made getting our storage easy.
January 19, 2018
Google Public Storage Mary Bankston
January 15, 2018
Google Public Storage cookie clouds
Kyle was very helpful when i came in for my storage room made everything real simple and was very polite.
December 18, 2017
Google Public Storage Whiskeybent13
Kyle was awesome. Very helpful and answered all our questions fast.
December 5, 2017
Google Public Storage TL Cooper
Very expensive storage. The large unit was over $350/month!
December 1, 2017
Google Public Storage Lisa Pieretti
December 1, 2017
Google Public Storage Katherine Brown
GREAT CUSTOMER SERVICE THE BEST I HAD IN A WHILE ALYSSA WAS GREAT. GREAT INTERACTION WITH MY DAUGHTER AND ALL
November 13, 2017
Google Public Storage Mona Smith
I have delt with public storage throughout the bay area for several years. By far public storage on Redwood Road in Castro Valley has the BEST customer service! The manager Darci has made our use of public storage such a breeze! Thank you for your amazing service!
November 2, 2017
Google Public Storage Mark Cohen
Have had a space here for years with no problem Alyssa and Kyle have been very helpful whenever I needed assistance. I can recommend this location gladly.
October 13, 2017
Google Public Storage Maravella Guerrero
Great help!!
October 12, 2017
Google Public Storage Silver Plata
Alisa was great! She helped us with everything we needed and was really nice! Definitely got our unit here.
September 29, 2017
Google Public Storage Ashley
Alyssa was amazing!!
September 25, 2017
Google Public Storage shane evans
Kyle was very helpful and kind while guiding me through the process of renting a storage unit. Kyle was very knowledgeable and quickly answered all of my questions during the set up process. The property is very clean and exceeds my expectations.
September 12, 2017
Google Public Storage Jesenia Bautista
Kyle is very friendly and helpful every time.
August 29, 2017
Google Public Storage Tricia Hakenewerth
Kyle was a very helpful server. I appreciated such a genuine, patient, and kind person to do business with. Thank you public storage :)
August 10, 2017
Google Public Storage Lex Troxel
Recently rented a unit from here, extremely pleased with the service and the location is very clean and safe feeling, very convenient too. Kyle helped me and he was very helpful and patient with my questions, would recommend this facility to anyone looking for storage
July 21, 2017
Google Public Storage Stephanie Costa
Haley at the front is awesome and very helpful
June 25, 2017
Google Public Storage Robert Melendez
June 25, 2017
Google Public Storage robert m
Great service from management thank you for your service
May 31, 2017
Google Public Storage M Black
I got great, friendly service. Kyle was super helpful.
May 13, 2017
Google Public Storage Alicia Sooter-Harris
Kyle was very attentive and profession
March 12, 2017
Google Public Storage Lou Quillio
Very professional. Recommended.
December 21, 2016
Google Public Storage Ni'Ela Taylor
I had a great experience at this location. They had everything thing I needed for packing supplies
December 5, 2016
Google Public Storage maggie seuis
A+ Service.. Georgia was great!
November 11, 2016
Google Public Storage Nathaniel Trevor
I'll never come back to this location. Moved over to the other store because of an issue with one of the employees. Stay away from this location if you value your items. Smiles attract more business than scowls.
November 8, 2016
Google Public Storage Kevin Deadder
Georgia is a polite and by the rules person which I like a lot. she is always ready help. her dedication to the security and knowledge to the business is wonderful. would love to see more people like her.
September 11, 2016
Google Public Storage Ted Hanamura
The Redwood Road facility is an excellent storage site. It is clean, secure and most of all well-managed by a personable and professional site manager, Georgia. Over my many years with Public Storage, Georgia without a doubt stands out and is to be commended for a job well-done.
August 30, 2016
Google Public Storage LOUN HICKS
Tons of rats!!!! Stay away!
June 8, 2016
Google Public Storage Arthur Richardson
I would like to applaud and give HIGH 5's to Georgia who is the on site person at the Castro Valley Public Storage location. She has always been very pleasant and helpful to me as well as other customers who have been going to this location for years. She has represented this company as a loyal employee. Very passionate about her job. I would like to thank her again for always being the person that brings a smile to her job and sharing it with everyone that comes through the door.
May 10, 2016
Google Public Storage J Wilson
Georgia is great, always helpful and friendly.
April 30, 2016
Google Public Storage Chris Nava
Great experience. Staff is helpful and recommend to anyone looking for storage facility.
March 5, 2016
Google Public Storage Misty Weldon
I recently downsized to a smaller unit here and Georgia made the transition so easy that I got it done in one evening and now I"m even saving money to boot!! Thank you Georgia!! ......Geogia was delightful as well as helpful. our move to this property was stress free!! I would definitely use them again.
February 10, 2016
Google Public Storage Crimson Player
Georgia's awesome. Thanks for the help
January 18, 2016
Google Public Storage Krystal Augustine
This review is on behalf of my mother, Tami. Riddle.i have been with public storage about 3 years and Georgia the property manager is one of the reasons I stay at that location she's friendly helpful and cares about the people she serves I would vote her employee of the year if I could
November 10, 2015
Google Public Storage Stephanie James
Georgia is very helpful, courteous and has excellent customer service skills. She is very dedicated in her role which she takes very seriously and adheres to all policies. She goes the extra mile to make sure her customers are satisfied and is always willing to help. She deserves a promotion, salary increase or bonus because of her outstanding work. I would recommend she be rewarded for her diligence in customer service.
November 9, 2015
Google Public Storage Jose Caballero
Excellent place, clean, very central. next to freeway 580 and not far to freeway 880. the staff is friendly. I definitely recommend this place.
October 27, 2015
Google Public Storage Marsha K.
Your stored items are in GREAT hands with Georgia, the property manager, and Chris, Georgia's assistant.
October 15, 2015
Google Public Storage gene graham
Helped me out in a bind. Needed 10x20 storage unit with just few minutes notice. They got my in a $343 unit for 1 month for only $50. Great service, clean, secure, affordable.. Georgia is a peach!
September 28, 2015
Google Public Storage Rickie Anderson
I rented their for almost 3 years. Never had a problem. Just a good place to store your things!!!!
September 5, 2015
Google Public Storage Willi Suryadi
Finally ended my lease here after 3 years of storage experience. Gonna missed Georgia a LOT. Great storage location right by freeway, awesome customer services, clean and neat property all around
August 29, 2015
Google Public Storage Al Balatbat
Property Manager Georgia has been very helpful with us. I highly recommend her for future promotions when possible. She is very firmed with Public Storage policy and yet very friendly. It is a pleasure to rent a space in this location. I will refer this facility to my friends and families.
August 29, 2015
Google Public Storage Rommel Perez
Georgia, the property manager is very nice and a good manager.
July 2, 2015
Google Public Storage Christine Sanchez
my time with public storage was great georgia is the best ive had other storages but this one with georgia is the best
June 27, 2015
Google Public Storage Jami L Roush
It has been very good come and go with no problem
June 5, 2015
Google Public Storage Bobby England
An outstanding place to store your stuff. The staff is always pleasant and courteous, the prices are market-competitive, the units are secure, and the property is always well-maintained. What more could you ask for?
May 24, 2015
Google Public Storage Lee W
Fantastic customer service provided by Georgia. When it comes to storage, she's the cream of the crop! She got boxes coming out of her ears. Great deals.
May 5, 2015
Google Public Storage Sicc Sense
The best storage ever never have to worry about my stuff it's safe and the staff and management are great .
April 26, 2015
Google Public Storage Samba Production Music co.
What a fantastic worker Georgia is she's great with the customers response to your needs as soon as possible
April 23, 2015
Google Public Storage Rick Tonda
I have rented at this location multiple times, property manager Georgia has always been very friendly and helpful. This location is located very conveniently to the freeway, easy access. Property is very clean and safe. Come rent here if you need a storage space.
April 15, 2015
Google Public Storage Tamara Riddle
my experience at public storage on redwood road in castro valley has been excellent.the property manager is Georgia and she has been nothing but helpful and kind and always answers any questions i have.she is not just a business woman,she is like a friend.if i could pick 1o stars instead of 5 i would.
March 12, 2015
Google Public Storage Paul Fuller
I have been with public storage for 8 years. Manager Georgia has been an absolute pleasure to work with, she always goes above and beyond for me and other customers. This also very clean and convinient location. If you need to store your things safely this is the place. Come to see Georgia!
February 13, 2015
Google Public Storage Debra Allen
Twila was friendly, and professional. Enjoyed my rental experience.
January 9, 2015
Google Public Storage Ryan Gene
5 out of 5 for this place, great manager in Georgia
January 9, 2015
Google Public Storage Gregory Stansberry
This is a great property to safely store your belonging s. One of the reasons i have stayed at this location for so long is also because of the property manager, Georgia. She is very friendly and always goes above and beyond. If you ever need storage come to this location! The best storage place in castro valley.
December 24, 2014
Google Public Storage Annie Beck
I was just beginning to shop around for storage as I am getting ready to move and Georgia provided me with great service and answered all of my questions. She even made some suggestions on merchandise that I wouldn't have even thought of. Thank you.
November 11, 2014
Google Public Storage Bay Area Conference (BAC)
Geogia was professional, delightful to speak to, and very helpful. She took the time to show me the spaces available and when the opportunity presented itself I was able to move my trailer to a more accessible location without much difficulty. Our trailer is now in a space easily parked whereas the previous space was difficult to get into. The online discount allowed us to get in ...as my wife and I are both retired and have limited income. The location is great...located near an on/off ramp to I-580. Overall a great location and excellent help.
November 8, 2014
Google Public Storage Kimberly Rathjen
Customer service was great and the property is always clean. I would recommend family and friends. I wanted to add that Georgia is always pleasant and very nice to talk to.
August 19, 2014
Google Public Storage Bodhi Wright
I was in the throes of crisis..abruptly splitting from my partner, with a toddler in tow. Georgia made me feel welcome, safe, and in the right place. Set me up with a small drive-up unit close enough to the front to not feel isolated, yet tucked back in for privacy. I never felt like my property was at risk of being damaged or stolen during the two months I was there. Being temporarily homeless/moving is stressful enough without having to worry about YOUR STUFF, too! When an apartment finally came through, it was easy-peasy to clear out and move on. Too bad they don't pro-rate after the 10th of each month.. :-( Another plus, the location: on a main road but not in the center of things. And the 580 is right there so when it's time to move, you're gone. Unfortunately, there was no $1 promo rate for the first month due to their nearly full capacity at the time. Who wouldn't thunk? Thanks again Georgia for normalizing my PS experience and running a smooth operation. You're so totally on top of your game and it shows.
May 5, 2014
Google Public Storage La Shonda J
Georgia at Public Storage provided outstanding service when showing and reviewing the applications process. I was able to store my vehicle and belongings while I worked overseas.
March 31, 2014
Google Public Storage Dennis OBayley
Georgia always greets with a smile and friendly conversation. Knows you by name and you don't even have to give her your unit number she already know it! processes your receipt in literally a minute! Thank you Georgia!
March 28, 2014
Google Public Storage Steph Lewis
I would highly recommend the Public Storage Redwood Road location. I recently had to evacuate my home due to a fire. The belongings I could salvage, I stored at PS. The staff was absolutely wonderful in understanding my plight, and helping me get the best deal. The location was very secure, I never felt uncomfortable, when I needed to retrieve something from my unit. You can't go wrong by choosing this your location for your storage needs.
March 19, 2014
Google Public Storage Beverly Drury
Georgia was extremely helpful and thorough. She made it easy to rent the storage locker. Her good attitude and helpfulness made renting through Public Storage a wonderful experience. Thanks so much, Public Storage!
March 14, 2014
Google Public Storage Dana Puryear
Georgia is a very nice lady and she is great at managing the property. She always greets me with a smile and answers my questions with ease. I would highly recommend this location to friends. Sincerely, Dana P. of San Leandro, CA
March 10, 2014
Google Public Storage La Belle Vie
Customer Service at location 21655 Redwood Rd is excellent. Georgia is always willing to help and take time to serve all her clients. She is always willing to go extra miles to help her customers. Great job!
March 7, 2014
Google Public Storage Andre Ra
I would like to say that the employee, Georgia is great. I stopped by to buy a few boxes and she was very customer orientated She was very friendly and she gave me ideas on how to pack my items. Thank you Georgia!
March 7, 2014
Google Public Storage Harriet Ladayenterprise
I have always had a wonderful experience at the Public Storage office located in Castro Valley. This location is where I chose to pay my bill. Georgia has always been a joy to work with. She is Very Helpful. Keeps me updated on vital information and has always took time to address any concerns I might have. Georgia you're a wonderful lady.
March 4, 2014
Google Public Storage Navdeep Dhariwal
Aman was a great help. he was very informative and kind. made my move very easy by keeping things very organized and thoroughly explained. was there to help anytime i needed it. 5 stars and will refer friends here. thanks aman!
March 4, 2014
Google Public Storage Elaine Taylor
I have been renting with Public Storage in Castro Valley for many years, and I have found Georgia's service to be far superior to any other managers that I have encountered over the years. She responds to problems immediately, is extremely courteous (even with difficult clients), and is always available if help is needed. She makes an extra effort to keep the property clean and tidy, and has wrestled with the computer system, making sure there are no errors in bills and statements. I have seen her go "beyond the call of duty" in many cases, taking care of large, unwieldy items abandoned by difficult or discourteous clients, and also taking extra effort to return lost items to other clients. I have found renting with Public Storage a pleasure since Georgia has become property manager, and her presence has been the main reason I have kept my belongings at this location.
March 4, 2014
Google Public Storage Loren Powers
I have been at public storage for the past several years and the service has been outstanding. Georgia has been very helpful and professional. She has gone out of her way to provide customer service above my expectations. For example, she notified me when my car cover had flown off my stored car (due to the wind) and even placed the cover in safe keeping until I could come and re-cover it. She works hard to keep the grounds secure and clean. I highly recommend storing at the Redwood Castro Valley Public Storage and say hi to Georgia from me.
March 4, 2014
Google Public Storage Kavitha Viveganandan
It was my first time using a public storage unit and I am very glad to have gone to this location. I wanted to make sure I understood the details before I signed anything. I was helped by Amandip who took the time to explain the process of obtaining a unit to my father and me thoroughly. I would recommend him and this location to others looking into a storage unit for their belongings. Yay for less clutter at home!
February 28, 2014
Google Public Storage Natasha Korn
Very nice clean facility with excellent customer service.
February 28, 2014
Google Public Storage Cyril Ng
Georgia is nice and helpful. Whenever I need help, she is always there to help out. Most important, she always get the problem resolved. It is a pleasant experience to rent the storage in this location for the year.
February 28, 2014
Google Public Storage Margaret Yamagami
This review is for Georgia. She is very professional, cordial, and a pleasure to work with. Thanks Georgia. From Walter Blake
February 13, 2014
Google Public Storage Noel Ferguson
I rented a unit there and was very satisfied with the customer service. I will definatly be a repeat customer.
February 11, 2014
Google Public Storage Dick Asshole
Nice and friendly and helpful great place to rent a storage locker
January 18, 2014
Google Public Storage Clemon James
Georgia is very helpful, nice and kind. She is a people person and makes renting at this location very worthwhile. I would not rent at this location if she wasn't at this site. Please keep up the excellent work Georgia! She keeps the property very neat and clean. I always enjoy coming to my storage when Georgia is working. I've never had anyone this pleasant when I rented from other locations. We wish more people could be like Georgia!
October 11, 2013
Google Public Storage Lawrence Powell
The facility has drive up access, which is very convenient and was well maintained. The sales associate Kamika was extremely pleasant and helpful. I would recommend this business to all of my family and friends.
October 8, 2013
Google Public Storage Jim Alldredge
Georgia is a Great Manager and I Highly Recommend this place for your storage needs
September 8, 2013
Google Public Storage J Shaddle
They raised their rates 20% this year at this location. It is hard to find a cart to move items from the car to the storage unit. If they enter your name wrong at the front desk (which has happened twice), you will not get your emails or bills and they won't correct their mistake over the phone, you have to come in to fix it in person (what a hassle). If it was not such a chore to move, we would be out!