Public Storage Self-Storage Units at 2750 E Imperial Hwy, Brea, CA

Excellent customer service Alicia thanks you so much for all the help

Alcia very helpful nice smile thank you you’re the best give her a raise!

They are so helpful and kind. I don't know why anyone would rent from anywhere else but the Public Storage Family!!!

I have never gotten a storage unit before but Danny was very helpful and sweet. Very smart man.

I’ve used Public Storage units a number of times over the years but have never felt inclined to leave a review. Danny at the Imperial Highway location was incredibly kind, helpful, and overall professional. You would’ve thought he was the owner of the property. He explained every step of the sign up process, pointed out every charge in detail, made sure I was able to get into the gate with both the app and the gate code, proactively sweeped out the storage to make sure it wasn’t dusty, and even called me to inform me I had dropped my wallet in the unit. I wish every Public Storage had a Danny. Moving is stressful enough but this made it easier. Best experience renting a Storage Unit by far.

Friendly staff and clean facility. They also have a public bathroom for everyone to use.

I’d give this facility 6 stars if I could! As soon as I came in the young lady Melissa came to greet me & was very informative. She set me up with the perfect unit & would continue to make sure I felt welcomed. Thank you guys for the amazing service!

Alexis was fantastic in her customer service. Happy Customer

Alexis was fantastic in her customer service. Happy Customer

Excellent customer service. Made it happen. Im a happy customer. Thank you,Nayara.

I could not be happier with the service I received from Dale. Friendly informative and always smiling.

Best service from Dale

I’ve Been with this location for nearly 3 years and I wish I could give them more stars. Catherine is the best. She’s very knowledgeable and has gone above and beyond to make sure our storage needs are met. A+ service here. If you’re looking for a great storage location and excellent customer service Public Storage in Brea is the place, ask for Catherine. Thanks Catherine!

Great customer service from Dale

Dale always provides super service with a friendly snile

Dale helped me find a spot that was in my budget. Everything was very clean

Came in a while back to get unit tour and quote for a storage unit. Dale was very knowledgeable and professional and made me feel right at home. I ended up going to a location closer to my home but still used public storage because of the experience I had here.

Easy wel lit Dale was great

John was a great help to us. He is very knowledgeable about the business and has magnificent customer service.

I was robbed of everything back in 2013. Bought one of their locks and one day returned to find my lot empty. I was setup by the workers there. Be careful and don't by their locks.

I had a storage space from the Public Storage for about 2 years. They raise the price whenever they want. I got an email about it and start pulling the the raised amount from my bank. Their price is not the best either.

Like but raise prices a but much.

Sonia que me atendió muy amable y antente

Closes at 8pm

Be aware that the prices they advertise do not show additional costs you are required to pay. There is an "administration fee" "lock fee" "mandatory insurance fee" that are only disclosed after they have collected all of your personal information. Insurance fee? Shouldn't the storage facility be responsible for keeping items stored there for a fee safe? I am sure a class action lawsuit will be filed against advertising one price..and then tacking on fees after they have collected all personal information.

Dale always is friendly

good!

Big thanks to Brandon D.! Super helpful and walked me through the entire process and my options for getting a short term rental space! Excellent Customer service would recommend to anyone

Great place Brandon was friendly and went above and beyond to be helpful

Happy with experience and dale

Had a great and easy time renting a storage unit would definitely recommend to a friend. Misael helped out tremendously.

Saundra was helpful in trying to find the right unit. They were filled on that particular size, but she checked with other nearby locations.

Location is very clean. Patricia helped me getting me the space I needed. Highly recommended!

Saundra was very helpful and smart and nice!!!

Saundra was great and will informed about the facility. She was very professional and easy to talk too. I would recommend this place to my family and friends.

Highly recommend Saundra for assistance. She was very patient with me, professional with good quality customer service skills. She was thorough when explaining the storage agreement. She answered all my questions & was quick to find me a unit that would work best for what I needed. Godbless her heart!

She was very sweet and helpful to me! Great employee!

Alexis , Thank you so much for making my move in so easy in time of need . Very polite & professional again I appreciate all your help .

My interaction with Public Storage included what was probably one of the best customer service experiences I've ever had. Personally this was my first time getting a storage unit and I was going into it very blindly, but never the less I set up an appointment to check out the units available just to get a vision of what they had. When I came in for my appointment I was greeted by the front desk representative at the time, Daira, and she took me to the unit and explained in great detail everything that I needed to know about the unit I would be renting. From there, she took me back to the front, signed some paperwork, and I moved my stuff into the unit. With everything that happened it took around 20 minutes and was very stress free thanks to her knowledge of the company. Overall, I give my experience with Public Storage 5 stars because not only was the customer service spectacular, but they took what could have been a stressful situation for a first time renter and made it the calmest I've ever experienced. Thank you for the great experience Daira!

I did the majority of the work online before my actual move in date, however I expected it to still take some time and hassle at check in. I was wrong! Julianna was quick and efficient and the space is perfect for our needs at a great price.

It's a storage place. It's reasonably clean, easy to get in an out of. If it's convenient to you, then i recommend it. They're doing a first month for a dollar right now if you book online, so that's a good idea.

Daira thanks for being helpful with your services. Very professional in helping me out.

Very friendly clean helpful. Quick service

bought something offer up

Dale is extremely professional and a joy to work with. Thank you for great service

Helpful, organized and efficient. Appreciated Dale's attention to detail and willingness to help with options. Thanks so much.

100% recommend!!! The facility is well kept, in a very nice area, and the customer service was incredible. Dale was very kind, patient, and made the whole process a breeze! If you're in need of storage this is the place to go.

Very Professional in every aspect! Dale was courteous, very patient in explaining my options and procedures. He is a great first impression for Public Storage. Helped my transition be painless! This location gives many options in storage. Happy I found them!

I started a rental agreement with this location today 10/5/19. So far, so good. The storage room is well lit and looks pretty good for the price. My only gripe so far is that I found some rat poison from the last person.

Great customer service. Daira was very friendly and professional. Would definitely recommend.

Daira helped me she is very knowledgeable. Made me feel comfortable she New what she was doing i wish they had more girls like her.

Clean property with great customer service from Dale. I would strongly recommend this facility.

My storage was broken into 3 times. They blamed it on me. The last time they didn't even call me to tell me I needed a new lock because the person cleaned it out. They just assumed I was done. They promised to not charge me for the last month since they said it had been empty for 3 weeks when I called in to pay. They instead sent me to collections for that month. I'm pretty sure after talking to other people that also had break ins and the fact that the facility refused to help file a police report that someone there is helping people steal.

Dale is wonderful. Super friendly always and is always available for any help I need. I have been at this storage facility for several years and have seen many employees but Dale is the best. Kristi Stiles

Very clean place. Staff is super helpful and friendly. Dale help me set up auto pay too. Easy to get in and out of.

Daira was very helpful and nice good company

Friendly and helpful staff. Thank you Dale

Clean facility, friendly staff. Thank you Dale for your help.

Help was great! Dale helped me find my storage locker, was very informative of my random questions, and offered me as much assistance as possible. Couldn't really ask for more!

The employee, John Wheat displayed great professionalism, related very helpful information and kept his place of business very clean. A great place for storage

Wendy & Dale were extremely helpful in getting our storage unit set up. Very easy and smooth process!

Wendy was amazing and very understandable, she showed me the units and was very helpful.

Dale is the best

Absolutely love this public storage and its location. The property was extremely well kept and the associate Dale was absolutely amazing. He was an absolute gentleman, extremely professional, and without a doubt an asset set this company.

Fast service. Wendy at the office provided excellent service.

Wendy was great!!! Very helpful and so sweet. I really appreciated her help. Great customer service. Thank you wendy!!

Older property, but maintained. Very reasonable pricing. I highly recommend the drive-up units they have here as opposed to the indoor type units that are more of a hassle to move in and out. I have done both types and this was by far quicker and easier to access. Office staff (Dale & other) that I dealt with were all very helpful and accommodating. My belongings were stored here only a short time, but this happened to be during a period of heavy rains and I saw no evidence of water entering my unit. Would store here again if needed.

Dale", the on-site property manager, was very welcoming, patient, and knowledgeable, answering my questions with a smile. We toured the facility and Dale showed me the unit I had "reserved". Within just a few minutes I had signed the required paperwork, had my unit keys, access code for the gate, and copies of my contract in hand. Dale, with his vibrant and professional personality, was the reason I made my decision that day!

What a clean property!!! Dale is so pleasant and very helpful. Great experience all around!

Wendy and Dale- Very helpful and and professional. Pleasant experience. Will recommend to my family:)

Dale is the manager and very professional. Knowledgeable and friendly as well as thorough.

Easy set up. Andrew was friendly and efficient with setting me up. Would recommend highly!

My experience was perfect, no complaints

Easy, efficient and friendly would best describe this place. This is my second time renting and never had an issue.

Quick and easy, thanks for the help.

Andrew is an awesome guy and was even willing to stay a little late for me to get all setup in the unit 😉

Friendly service. Nice, clean secure place. Andrew was very nice & helpful.

I had a unit at this location for just over a year. Check in and sign up was really easy and intuitive. Access to my account online was an excellent feature. I recently emptied my unit and close my account, and the front office staff was very helpful. Denise walked with me to my unit and make sure that everything was good. We were concerned that I was too late and I might have to pay for an extra month, but we were able to work it out. Denise and the office staff were excellent! I would happily recommend and return to this facility again. The rules and policies are rigid, but transparent. The people are personable, empathetic and helpful. They can't rewrite it change the rules, but they try to help, especially those who are courteous and respectful.

I came in to see the merchandise they offer and Ashley was being informative on all the savings with boxes which I highly appreciated and made everything very smooth and easy for me.

Andrew is the manager here, he is very friendly and helpful! The facility is nice, you can drive your car right up to your storage space and unload.

Andrew helped me a lot and made my move a really seamless process. Happy to know my belongings are safe here.

wendy

Dale was so helpful. will be coming back

Wendy was extremely helpful, courteous, and knowledgeable.

Thanks Andrew for walking me through the place and recommending the best fit for my situation!

great service at this location, and good costumer service😊😊😊

Wendy was awesome! I was a little later than I anticipated but she waited for me to come by before closing for lunch. Place looks secure, clean and well kept all around.

Wendy is very helpful for the process

I was trying to get an overpayment refund back to my account after accidentally making a double payment on 6/3. I contacted Public storage and was given the contact # for the district manager over Santa Ana, CA, who public storage customer service said would have to be the one to deal with this. I called him 6/4 and left a voicemail explaining this and requesting a call back on this. I had not heard from him and called again leaving another voicemail on 6/6. On Friday 6/8 he had still not returned my call. I drove to my public storage location and spoke with a man named Dale who said he wasn't able to give me a refund but would put an email "ticket" in for the manager who is the same person I had been leaving voicemails with. I explained I have not heard anything back in 5 days and after 2 voicemails. He said he would mark this urgent. He said he had no other way of contacting that person. I am on a specific budget and need that overpayment money for bills. I told him I was upset about this. I asked that this manager please still call me back to discuss this complaint and Dale said he would indicate that in the message he sent him. I got a voicemail from Dale again on 6/11 stating that the overpayment had not yet cleared my account yet. He said he could refund me a lesser payment which was from the previous month paid now or wait 2 more days until 6/13 and refund the overpayment amount when it cleared. I told him that I wanted to have the overpayment on the 13th. He said he would let his manager know that's what I decided. By 6/14 the money still had not been refunded to my account. I called Dale the morning of the 15th and told him that this had still not happened. His response was that he would have to put another ticket request in for his manager to contact him and inquire about this still not going through. He said the Manager is very busy and manages many locations so he might not get to it until Monday 6/18 and then the refund could take up to 5 buisness days to get refunded after it is initiated. So now I'm looking at the earliest redund being Monday 6/25. How does this make any sense when 5 days later I have to turn around and make that payment back to public storage for my July payment? The whole point of my request is that I need that money allotted for bills that are due right now that I can't afford. When I expressed this to Dale on 6/15 and how frustrated I am he said there is nothing public storage can do regarding how fast money clears from banks. I understand that but what public storage does have control over is customer service, getting back to customers over a 5 day period and two voicemails on your District managers answering machine. And the fact that the employee Working on site, Dale, cannot contact the district manager without putting in am email ticket request and then just waiting days for a response is ridiculous. I have worked in customer service and nowhere does that make any sense. It's not efficient and I feel that if the district manager is too busy to listen to voicemails or return my calls then perhaps he is too busy and needs an assistant or some better time management training or the ability to forward my request and concern to someone or some department that has the time and can deal with these things. Dale states that he is the only person I can file a complaint with. Clearly I have no faith that a complaint will be heard or dealt with properly by the district manager because he has not contacted me despite my voicemails and requests. If the manager is too busy to contact a customer over a 12 day period something is terribly wrong with the management and customer service model. How is there no way to speak to someone in charge of the district manager? He said they have no other contact info than the district manager who handles the complaints and things like this. I also do not understand how your general customer service or a billing department cant handle this.

Anna was a wonderful manager! She made the process quick and painless as ever! The managers do a wonderful job keeping the properly clean! Anna is a wonderful asset to the company and i enjoy her warm smile.

What a great experience. Such a clean facility and Dale provided such great customer service. He answered all my questions!

Always friendly. Always well maintained.

By far the best storage experience I have had. Dale reviewed all size options so I was able to make the best choice. The customer service is always excellent. The facility is clean and secure. I am hoping that they have a resident manager in the future although the security at the facility is great. I would highly recommend the company but specifically this Brea location.

These people do not care about customer service. They took two months to fix a broken spring on the door, during which time I had no access to the unit, but you csn bet they nag for their payments. The person I spoke with after hearing nothing for two weeks could not have cared less. She actually had the audacity to tell that I did have access. I just needed to hold up the door. Really?

By far the best facility that I have stored at. Great staff, clean facility and excellent customer service.

Personnel very friendly and helpful. Always Clean

Deana did a great service.

Reserved a unit here for an upcoming move. Laura was thorough and walked us through the process with a great attitude. Facility is clean and secure!

What are the price ranges

Laura was very helpful and helped with my payment. I like keeping my stuff at public storage thank you.

Laura was very kind and helpful. She answered all questions professionally.

The girl in the office was super sweet to me and so helpful, I'll definitely be returning!

Jatziry & Laura, the employees who help manage the property are wonderfully helpful n courteous, hard working individuals, deserving of a raise.

A very excellent experience I've had one of the employees jatziry was really helpful on explaining the paperwork and on how the company operates would recommend to family and friends.. thanks for the help public storage

location is clean and secure great customer service. my experience with them was great.

I was very impressed with Andre's professional handling of our new account. He was friendly and enthusiastic. Was polite to a customer who came in during our sign up and wanted to end their contract. We are happy with this site and appreciate the assistance.

Clean and convenient location. Andre in the office was friendly and knowledgeable and made our check-in experience extremely simple and fast.

Great customer service, great attitude, jatziry was very helpful. I highly recommend this facility to anyone looking to rent storage

Clean , perfect size, most of all the service, my wife was very impressed with the young lady Laura who was a professional with us .

Awesome staff. But seriously, be gone before 9 pm. You will get locked in.

Office help was very nice when renting a storage unit. Was downsizing and needed to store some things for a short period of time. After 5 months went to my storage unit to start the process of keeping or getting rid of belongings. First box I took outside and opened , a hugh cockroach came out. It was a cardboard box. Went back inside and saw a cockroach come over the wall from the unit next door. Then I noticed mouse or rat feces all over my plastic tubs. No one was in the office when I left. Lunch time I guess. Went back a week later and told them. They went to my unit with me and sprayed and put out bait. Weren't that concerned about it. My advise is store everything in plastic tubs , if you have to use a storage place. Check your unit frequently if you can. And keep a storage unit for a very short time if possible. Never used a storage place and never will again.

Evelyn was very helpful and has very excellent customer service would recommend this place

Denise is professional & kind!

Denise was very nice and helpful with helping us rent a unit and getting a situation handled to where we could move in. Thanks, Denise!!

I loved the service the Denise provided me today she went to bat for us and helped us move in

Very helpful and easy transition. Thought it was going to be a nightmare. But so easy viewing and seeing a unit. Denise and Jatziry were extremely helpful.

Denise is great!!

When I first came into the office Denise greeted me with a firm handshake and a smle. I have been going through some things so that really started my day off the way that I needed it to be. She asked me a few questions and took me to see the unit just to make sure that I was getting the unit I needed. Although, the unit woud fit my needs the price was not in my budget. She showed me another unit that would fit my budget but it would not accommodate all of my things. I found Denise to be very professional and easy to talk to. The property is well lit and very well kept. I liked the property even though she didn't have the unit to fit my needs. I will highly recommend this property. My experience was more than service with a smle. Denise genuinely cared about meeting my needs during difficult times. Her sincerity, proffessonilism and niceness shoud be commended .

Well, where do I start, my daughter had a storage here, when I went there, I always noticed shopping carts in front of building, I asked my daughter and she said the Manager Denise, let people live there , at first I thought wow how cool,, months later I needed a storage , so I got one to, I put my brother on as an authorized user,, well 4 months later I was told a payment needed to be made or they would lock, my brother was told by manager Denise he had until noon the following day to pay or they would put on there lock,the next morning I get a call from district manager, Jullian, yelling at me saying, Omg, ur brother has a studio apt here, and is elegally hooked up to electric and has 3 days to vacate, this was at 9:30, I told her, that I was on my way to make the payment, I was shocked, she said get out in three days, I had one of the largest units there, and had to get out , even though payment was made, that weekend I had a schedule outing, so left my brother to get things out, he struggled cause, while he had his car out in front of building, someone put sugar in his tank, so he had no transportation, so 4 other unit holders felt bad for him and stored his stuff in there units, because of the uprut having to leave, we I came back from being out of town, I went to office and made another pymt, I asked them , are there any other charges, I was told no, then 8 days later , I went in again and paid again, again I asked are there any other charges again I was told no, the next day the manager Denise calls me and says, u owe $ 250 more for a bond and abandoned goods, she said my brother left alot of stuff, yet when I got back I talked with other tenants who said that not much was left at all,, and the little that was left Denise the manager gave permission to others to take, from Friday at 12:30 to sunday, what ever was left was all picked threw, yet I'm told $250, I asked Denise for proffered of paperwork, she said she had none, so I asked well how to u come to that price, she said she would have to call her district manager Julian for an invoice,, WHAT !!!! you have to create one ??? So I was given a price from the top of ur head ??? I'M DISPUTING THIS CHARGE OF $250, THAT WAS ADDED TO MY ACCOUNT, ONE BECAUSE IT WAS 8 DAYS LATER, NO INVOICE, AND MANAGER ALLOWED OTHERS TO TAKE THINGS. I had to vacate because of using electric, yet tented J5 , ANTHONY A STROKE VICTIM, AND HIS 70 SOMETHING YR OLD MOTHER, HAVE BEEN LIVING IN THERE STORAGE FOR OVER A YR, HOOKED UP TO ELECTRIC, COFFEE POT, MICROWAVE , FANS TV, WHICH I TOOK PICTURES OF,, WHAT A JOKE, ANTHONY TOLD EVERYONE WHO LIVES THERE, THAT ON AUCTION DAYS, HE GIVES DENISE THE MANAGER THE KEY TO LOCK THEM IN, SO SHE WON'T GET IN TROUBLE, ,, EXCUSE ME, WHY DID MY BROTHER GET THRONE OUT FOR ELECTRIC, AND THEY ALLOW ANOTHER TENANT,,, WELL I CALLED POLICE AND REPORTED THEM LIVING THERE, THE MANAGER CONTINUES TO LET THEM STAY, , TIME FOR A PRIVATE INVESTIGATOR, ,, I WILL FIGHT THESE CHARGES,, TO EVERYONE, THIS IS EASY PLACE TO LIVE.

Nice place to keep ur stuff safe. Denise was nice and helpful

Denise was helpful and very patient. She was able to answer a lot of questions that I had and helped me figure out the best way for my moving truck to come move my furniture out Great place to store your belongings and a experienced property manager

It was very useful, Dennis was very helpful.

I had a wonderful experience with Denise in setting me up wit a storage unit here she was very informative in answering all of my questions. ..Thanks for all you have done.

Awesome job. Denise was so helpful and a true professional. Public Storage, Brea deserves 5 stars! !

Denise is very sweet and efficient! I was in and out in less than 25 minutes!!!!!! I love how nice and quiet it is, not to mention very clean! Thank you again Denise <3

Quick and easy. Good service.

This great and Denise's service is A+++!

Annabelle & Denise are fantastic ambassadors for this facility. The facility itself is clean, spacious & accessible & centrally located. between Brea & Yorba Linda. I am very impressed with this facility & the employees working there.

Great place to go, Denise was very prompt and helpful through the process and I was in and out very quickly. Denise was very professional and upfront.

Denise was very professional and helpful

Great service by Brittany. Storage unit clean and saffe.

Property is clean and well maintained. Denise the manager os knowledgeable and friendly.

Safe and clean property to keep your storage. Denise is very helpful nice and sweet

The service received here by Denise was incredible! Thank you for your time and assistance in selecting a storage. We appreciate your hard work. Thanks!

public storage in brea is a clean well run facility, Denise is an asset to the company.Professional,polite.five stars

I had such a great experience ! Denise was so nice ! Best costumer service !!

Showed up around 30 minutes before closing, but Laura still helped me with a smile on her face! I was having a pretty rough day, because our work had to move out on such short notice, but Laura really brightened up my day by being so friendly and helpful!

The property manager Denise was very helpful and professional, which is extremly important to me. She was was very thorough with her options of available box value packs and other items that would be useful during the move. I was grateful for her input during this hectic time.

Denise helped me with all of my storage needs. She was very courteous and represented the company in a professional manner.

Went to this property to purchased merchandise meet manager Denise Coleman she is very knowledgeable about her products. Would recommended her to all of my family and friends. She's very loving and caring person. She helped me in so many ways. I truly adore this person. Great attitude. God Bless her.

Denise provided great customer service and professionalism.

Denise was on site everytime i visited. she remembered my name and asked about family members. she gave professional and quality service. she is the reason i would recommend using public storage Brea..

We had a very positive experience with this Public Storage location. It is very clean and Denise and Laura are extremely helpful and kind.

Laura is great came for merchandise and she help me with all my needs thanks so much

When i first walk in the office laura gretting me with a smile she was able to fit all my needs

Went to this location to purchase merchandise and met the manager Denise. She is very knowledgeable about the products that she sells and got me exactly what I needed.

Easy time of renting. Perfect size, clean location. Laura was extremely helpful

I had to move or down size from one unit to another and Denise made the transition very simple. I completed the move the same day and now I am only paying for what I really need.

We love the service at this site. Denise is very helpful and courteous.

Extremely professional and helpful!

We just moved in and were so happy to have been helped by Denise! She was so friendly and helpful. She made sure we understood everything we were signing and that we were happy with what was being offered. Our space is great for what we need and the property is very clean and kept up.

Laura was knowledgeable, helpful, and friendly, and the facility is clean, well lit, and secure. All in all an excellent experience. Would rate it 7 stars if that was an option!

I would have put a 6th 🌟if they had it....no other storage facility comes to mind....these people are all about customer experience....so authentic in their welcoming, you say to yourself, "I got to tell everybody about this, I am definitely coming back "..Denise....hands down the best treatment I ever had with any type of customer care....this angel was just what I needed coming off a horrible weak...Denise is very professional with a perfect balance of compassion....I will be highly insulted if she does not get a bonus or raise from this review....because I'M telling everybody....it's just not "a good idea" to come here, "it's a bad idea" if you don't....thanks again Denise!

Thank you Laura and Denise!! My parents were in there yesterday - Thanks so much!

I went to the property and Laura and Denise were very helpful in helping me with my packing needs and answered all of my questions, 10 out of 10 would definitely recommend.

Denise is very knowledgeable and helpful. She was able to help me locate the perfect size for my belongings and gave expert advice on how to best utilize the space available. I was unsure if I wanted to trust my possessions with a strange and unfamiliar place, but she made me feel right at home. I know that I can trust the location to be there when I need them/ Thanks,. Denise. Anne

I first searched different storage units and prices online. I then called different locations to see what was available. I found the perfect fit with Public Storage and their $1 move-in special. When I arrived at the rental office, Denise was able to answer all my questions and assist me with every detail of the agreement I needed to sign. The units are clean, as is the location. The ease of getting in is even greater with the hour available to fit my needs. I am happy to have found a storage unit so close to home, convenient hours, and great customer service! Thank you - PS I <3 U.

Always a pleasure to go in, the staff always has an answer or will try their best in any situation. Very pleasant atmosphere.

Used this facility to buy boxes for a local move. Denise was extremely helpful and professional. We found the boxes we needed. She helped us fit all 30 boxes in a small car. When I had to return a few excess boxes, she made it easy.

Very clean and well maintained storage lot!

Went into office inquiry about moving supplies the manager there Denise is very knowledgeable and got me what I needed to pack my items I would recommend this office to anyone

Denise and Laura have always been so helpful when I forget my space number!

Excellent Service. Excellent Customer Care. Denise and Antoine are so helpful.

Denise is very professional and easy manager get along with she always has a smile and ready to work and lean a helping hand she goes out of her way to make sure her tenants are very happy and property is well kept i will Recommend this location to any one please keep up the good work

Denise is a very good property manager she cares about her customers she very prompt about getting things done she is very concern about the property and her tenants

I've been working with Denise for a couple a years and I am very satisfied with my experience with her. She has been readily available to help me out and answer any questions that I may have. She also makes recommendations that help me out. Working with Denise has been a pleasure. Thank you, Denise.

Denise has always been there with easy solutions to my storage needs. Denise and her staff are professional and courteous. I am completely pleased with this facility.

Have had a space here for past few years. I appreciated when I requested a larger space, the effort was made to provide one close by.

Denise was very helpful and informative. A quick, easy, and extremely satisfying experience. Will highly recommend this facility to others. Regards, Johnny

Denise and Antoine have always been very informative, personable, and efficient whenever I've needed assistance. The facility is very clean and tidy. Great service. No problems. Thanks!

Very good service and a few follow-ups.

Denise was very helpful and efficient. We were in and out of there in a short time. She was very friendly. I appreciated the service.

The reason I chose this location was the convenience and it's so clean. I met the manager Denise and she is so accommodating and always helps me with my 3 units. She always has a smile and is always in a good mood! Thanks Denise!!!!

Quick and easy to move-in! Denise got us in and out in no time!

Ver y Good service and excellent de al and excellent service and recomend The Store

Antoine is great. Very friendly and had me in and out in no time. Everything was explained in great detail.

Denise was very attentive and pleasant. She offered excellent guest service.

Antoine was very friendly. Would definitely recommend!

Denise is so nice, very good service...

Dealt with Antoine and he was wonderful. Easy process, facility is nice, all my questions were answered completely. Highly recommend

Antoine is awesome! Friendly and helpful!

Denise was super friendly, efficient, and helpful! She made this an easy and stress free process. Thank you Denise!

Denise was Very Helpful & Friendly. .Thank You Denise

Amazing! Super easy!

Denise rocks!

The is none better than Denise. Five stars is not enough. John H.

In short Denise and Antoine are gracious, expedient, kind, thorough and have attended to my particular storage needs with rich aplomb. To wit, I initially requested a larger, erego, more expensive unit, but Denise evaluated my needs and correctly directed me to a size appropriate unit for a better price. That's customer care. Moreover, Denise and Antoine are nice good people and a pleasure to chat with. Kudos to their operation of this Public Storage facility.

The property is clean, quiet, safe and easily accessible. My storage unit is very clean. The staff are nice and helpful.

I have had a storage space at this facility for 6 months now and the service has been exceptional. Denise just helped me acquire another spot to use for sorting and downsizing. I called ahead and was in and out of the office in less than 30 minutes! Thanks Denise!

Very rude employees

Denise was awesome. She helped me through the process and guided me to the right storage unit. She made it very simple and was very professional!!!

Can't even explain how accommodating Denise and Antoine are they are so helpful so polite they bend over backwards for everybody that walks in that door thanks for having such a friendly staff and an understanding we love them

I have rented at this location on several different occasions over the past few years for extra business storage. The manager Denise is always very nice and friendly. The facility is safe and clean. I will definitely rent here again if I have the need.

I started my rental by reserving a space online. Denise called me promptly that morning to confirm, and to set up a time for me to come see the unit. Denise was extremely professional AND helpful. Denise was very nice and gave me all the information I needed to rent a space, and also sold me a good amount of boxes to help make things easy for my move. I had my 4 month old baby with me, and Denise was very polite and took her time with me as I also tended to the baby.

I have had a unit here for a few years now and I have had a great experience. Denise has been a great manager. I like the hours. In case I forget something I can always get there until 9:00.

Dennis is always pleasant and helpful. The Storage area is always Clean and well kept up. 5 star rating

Although somewhat expensive, I trusted Public Storage to hold my things in storage for the past year and every time I visited the property Denise was there with a smile and hello. She was most helpful in educating me on what supplies I might need for my move as well. I would recommend this facility to anyone who wants a safe, clean, and easily accessible place to store their stuff.

from the first time I called and spoke with Denise, my experience in getting a storage for my father was not only easy but pleasant. Denise was very nice and gave me all the information I needed to rent a space for my father, and every time I bring in his payment in the office she's very polite and helpful. Also, the property is well kept and the storage location is easy and close to find for my father. I recommend Public Storage/Brea to anyone.

Denise and staff were excellent! Highly recommend!!! Thanks for making it such an easy, painless, transaction.

Denise, the lady in the office, has always been very pleasant and helpful. She presents a very positive public face for Public Storage.

Denise the property manager was so helpful. She came to my storage unit and replaced our light bulb when it was getting dark. Stopped the repairs she was working on and went and came back right away. I have spoke with her before and she is always very helpful and very nice. Thank you Denise.

DENISE ITS ALWAYS APLEASURE DOING BUSINESS AT YOUR FACILITY . SHE IS A GREAT MANAGER AND RUNS A TIGHT SHIP . EVERY TIME MY WIFE AND I GO IN TO PAY OURSTORAGE SHE ALWAYS HAS A SMILE ON HER FACE. THANKS AGAIN EDDIE AND DAWN.

We just rented mini storage from this facility. We are pleased that Denise was there to help us get situated. The facility is clean and professionally managed. Public Storage company is lucky to have Denise manage this property. The other day, we forgot to lock our storage unit, and Denise called us to let us know that our storage lock needed to be properly locked. I am glad that Denise is there to take care of this Public Storage location as I know my storage unit is in safe hands!

Denise-Manager was very helpful in finding appropriate size unit for our needs. We arrived again later at night and the unit’s light was off. Without even calling office Denise was at the unit instantly to change light bulb which made the move safer. Very much appreciated Denise's quick response and assistance.

Thankful for a clean place to store belongings. Denise, the property manager, is helpful and I'm thankful for her help. Don't forget to give her a smile. She'll go out of her way to make your day.

Denise is the Manager and was very helpful. She resolved our problem without a hassle and was very nice. I appreciate all she did for us. THANK YOU.

I have been using this storage facility for over a year, and have been extremely pleased with it. The facilities are always clean, the staff very helpful and knowledgeable and I would recommend it to anyone as a safe, secure, helpful facility.

THE MANAGER IS ALWAYS SO NICE , CHEERFUL AND EFFECIENT. WE APPRECIATE HOW CLEAN AND KEPT-UP SHE KEEPS THE PROPERTY.