Public Storage Self-Storage Units at 791 S Azusa Ave, Azusa, CA

My setup experience for my storage was great! With the wonderful help from Vanessa, it was fast and easy. She was very welcoming as soon as I walked through the doors. That was a total plus. You don't get that at all of places anymore..... Vanessa answered all of my questions with no doubt or hesitations. I'm glad to have my storage needs here 🙂

Alyssa helped me with my move in and was such a lifesaver! She’s so sweet and amazing. Public Storage needs more people like her!!

Angel Alyssa and Vanessa amazing customer service very helpful

Friendly staff overall but when you run into an issue with your unit, that is where the problem comes in with the way the company handles the issue. Not only do they not provide reassurance for your property but all they do if give you a pamphlet and hand you off to the local police that tells you that it is your responsibility to deal with the insurance and police. This location also tells you different things. For example my situation, I had two incidents, first incident occurred when I was on vacation, when I return my storage was vandalized with no visible signs. I reported it to the office and filed the report with the police and I get this back and forth about how video footage is acquired. I've asked the Azusa Police to step in to ask for assistance and they said that it is not their responsibility to ask the facility for footage and then I have asked the facility to assist with the footage in where they said that its only if they have time and that the police will need to request for footage and they would then sit through it. They informed me that their local system has no fast forward and that its view second by second and so it would take time. The only other way would be to request for the footage from HQ that they would provide in a USB in which the insurance company would not do. During the second incident, There is now visible signs of tampering and should have been an incident that occurred within the last 24 hours but still no footage nor did the local Azusa police do anything to request for footage. The interesting thing is that this time around, I am told that the office camera system does have a way to download the incident with the request of the police because they have a special code. Why was this not disclosed during the first incident? It is not about what I have lost but about the principle of how the company takes care of their tenants. I just want those that do take the time to read this, to consider, do they want to pay for a space and pay for insurance for a service that is flawed if anything were to happen because its evident that they will do very little to help. They dress it up all pretty but nothing actually gets resolved so your only option is to just move out. I was with them for over 2 years so take that into consideration and think long and hard if you are planning to make it a long term stay and if you have anything of value. Definitely do not put in any collectibles.

If I could leave zero stars I would. You would think a big name in the storage facility world like Public Storage would have more advanced surveillance, but what I was told was that their security footage runs second by second, with no method to fast forward or rewind. My unit got vandalized and 10 years of my life in what others would consider "stuff" or "junk" but holds precious memories to me is now gone. I had to call the police myself and was told that I needed a suspect, when I asked Public storage staff, they informed me that they were not obligated to assist me and that when they do have time, they will check the camera footage (second by second in real time) to see if they can find a suspect. No status updates or anything. You would think with the crazy price hikes they charge their tenants that they can afford more advanced surveillance equipment or even more cameras. To add salt to injury, the police (Azusa Police Department) informed me that there was ANOTHER robbery at that very facility a few days before and that they were able to quickly find the suspect (through surveillance), locate them and is about ready to go and arrest them. How am I to feel about this? Not only were they insensitive, they also implied (to me at least) that for all they know, I could have relocated my things and am trying to claim insurance fraud! Unfortunately for me, my lock got picked and half my storage completely wiped out. There were no signs of external tampering, but that was PRECISELY why I needed surveillance footage proof. I mean, my storage unit was right in front of the elevator. There has to be evidence of someone opening and closing my storage unit during the period I did not go there. So in the end, what am I left with? Heartache, frustration, anger (at myself and at whoever stole my stuff), and disappointment in what I thought was a safe place to store my items considering how famous their name is.

Very helpful

Jesse was wonderful and patient. Great employee you got there.

Amazing public storage unit. Tabitha is simply the best. She’s super kind, very understanding and was willing to help through out my whole process. If you are looking for a storage unit that is clean and also has great staff then public storage is what you need.

Tabitha and Vanessa have always been a huge help.. with billing issues to just being overall helpful. Been a customer here since 2018 and they have always been kind and helpful I would recommend this location for your storage need

Gracias a Tabitha por ablar Español.

Had a great experience with them over the year I had my stuff in storage. They even gave me a reprieve when corporate raised my rates. All good people here.

This place deserves negative stars. I rented a storage place in this facility, and move-in was ok. For a month, this place was ok, with just a few hiccups. Their entry gates had frequent problems with either being directly broken or not working well with their Bluetooth app. I would try accessing the Bluetooth gate several times with their app with no success. Today I was called and told that my code was used so someone could access the premises and steal from several units. I have given my code to no one but my wife, so I must assume that their buggy Bluetooth access to the gates through their app is unsecure and the thieves stole my code. Instead of dealing with their problems, they told me to move everything out of the premises within 48 hrs. Further, they would not email me the information and put everything in writing. Save your time, money, energy, and sanity, and find yourself actual professional storage facilities. Now I have to put my scientific research into saving patients from kidney damage on hold because of these knuckleheads and move all my stuff. Dr. James McMullen, Ph.D.

Good customer service !! Recommend ! Vanessa was very helpful !

Vanessa always has a great smile and positive attitude..

Atodo aquel que compre en subasta por Linia no le recomiendo este lugar por que son cuartos echos por echos mismos venden Pura basura todos los papeles de su compaňia y basura que recojen son bolsas llenas de Pura basura ramas de arboles mi recomendasion es que tenjan cuidado por que son muy Transat

Thank you so much Vanessa! Great manger and was able to take my payment with no problem even though it was at a different location!

Thank you Marki! Amazing customer service

I appreciate the team here for answering all my questions about my rental. Thanks for making this so easy, it's my first time storing.

Recently came in to purchase a unit & was assisted by Alyssa who was so kind & helpful with everything I needed. Very happy with this location. Thank you Alyssa!

GREAT CUSTOMER SERVICE!!! Vanessa, Marlene, and Marki thank you for always being amazing.

Thank you Alyssa for all your help! Excellent customers service and she was very patient with me since I’m not tech savvy! I am truly impressed.

Marlene and Vanessa are fantastic. Would always reccommend!

We just finished renting the space in public storage in Azusa location. Marki helped us throughout the whole process. She gave us a tour and patiently explained every details and important information to us. She is extremely helpful and thoughtful. We like to rent a space near the door and it was difficult to complete that through e-register. She patiently instructed us step by step and finally we booked that place. I would say we had very nice experience here with all the workers there. Highly recommended

First time renting out a unit, was a bit nervous! but Venessa and Marlene helped me a lot. they walked me threw everything, they were very professional and nice and fast , thank you Marlene and Venessa for your help, I really appreciate it! Will definitely recommend to friends.

Public storage, Azusa CA. The staff, the property manager wonderful her team the most well educated staff. Love them all. The property itself WOW VERY WELL MAINTAIN THERE OVER ALL SCORE - 500, THR VERY BEST

They increase your monthly bill little by little and they don't give a reason. so beware

Marlene was very helpful and suggested boxes to aid me in organizing my unit space.Way to go Marlene

Marlene was extremely helpful and gave me the best option I could get! Thanks!!

I just moved to California and needed a place to store some of my belongings. One of the workers, I think their name was... Marlene? I don't remember but it might be that. She made the process very easily and delivered top notch customer service. The Public Storage in Seattle do not compare to the one here in Azusa, California. THANK YOU AGAIN MARLENE!

Vanessa H. is very accommodating, professional and answered my questions in full detail. :)

Great service, Vanessa was very nice and explained everything nicely and was understanding great attitude and very humble. Thank you for your help and service

Yesterday marlene and Mary were amazing! Thank you both for helping me

Marlene and Vanessa were so nice and helpful! Those girls helped me out and took care of all my concerns

Thanks to Vanessa for helping me figure out everything for my dad. She took the time to answer all my questions and Lord knows I can talk

Place is perfect but the worse for not having any restrooms available me and my pregnant gf had to walk to the corner business medical emergencies are completely ignored at this facility

Stephanie very helpful. Everett help too.

Jesse did Great. Thanks.

Extremely efficient and professional. Everything was explained clearly and the rates were definitely affordable! Customer service was amazing as well, Marlene was helpful and answered all my questions. I'd highly recommend!

Super atencion por parte de vanesa servicio y atencion de calidad ppr parte de ella mil gracias vanesa

Vanessa is very helpful.

I’ve been here for 2 years and never had any trouble. Today the key on my lock broke inside of it. Went to the front desk and the ladies that helped were very friendly. Marlene and Nicole were happy to help. Nicole was fearless as she cut the lock open and we left within minutes. Thank you!

El servicio esta bien

Typical Public Storage location. Limited hours to access.

Very efficient and professional. Made selecting unit quick and easy. Explained everything fully. Best rates for unit size i could find locally.

I had excellent customer service with them. I felt like they was very helpful with my needs.

VERONICA has very rude customer service she adding like she is the owner but she is not she has very bad service. I think she needs to lose some weight she looks like poquita la del barrio but anyway she not supposed to be in the from dest

As good as it gets. Thx again

I reserved 2-10x20 units with Public Storage, Azusa coming from the state of Maryland to California with one of my units removed without notifying me and 2 employees failing to provide the correct information when I reserved the units. I complained to corporate, Customer Care and the Escalation Office with no help or discounts for no fault of my own. I have talked to many more people with one employee hanging up the phone on me until I spoke with the Property Manager Vanessa and Maviene. These two ladies were off the hook. They were professional, patient, considerate, caring and made me feel so good after what I had gone through. I thank both ladies and May God bless them from turning a bad situation into a better one with their skills of communication and responsibilities. Great job ladies. I am well deserving of a reasonable credit for what I have gone through. Public Storage should make sure that happens.

I would save time and just go find a place that’s open 24 hrs

I've had a storage unit there for 3 years. In that 3 years I've had my unit burglarized twice now. They will swear up and down that their property is secure. The only 2 cameras they have there couldn't even pull a license plate from the vehicles suspected of the thefts. If you think having an indoor unit is safe it's not. The thieves rented a unit inside and hid inside the unit until they closed having access to the facility after hours. Oh you have a nice heavy duty lock on your unit? Don't bother, they will just drill out the rivets on the door slider rendering your locks useless. If you want your items stolen rent a unit here. If you don't, look elsewhere.

Realmente no me parece que tenga las 5 estrellas pues es algo caro comparado con otros lugares. Si está limpió, pero no sé pero cercas de mi storage hay algo raro pues hay muchas mosquitos y mosquitas negras. Y el horario está muy limitado, abren muy tarde y cierran muy temprano, no hay opción de poder quedarme a reacomodar o buscar algo, todo lo demás está más o menos bien.

The place is really nice and clean, and the employees make the experience smooth!

Great experience! Marlene was super helpful! The storage area is very nice and clean

Recently got a unit here while my husband and I work on downsizing. It was very clean and well lit which made me feel a lot better since I’ve never really used one of these storage places before. Marlene helped me out and was so sweet and helpful getting me all set up and situated.

As someone who works in healthcare, I was relieved to finally find a storage space that met my standard of clean! As a first time storage renter, Marlene was an absolute delight to work with! She was very patient and answered all of my questions (even the somewhat silly ones).

Such a friendly place. They were overwhelmingly helpful and sweet. If i could rate this higher, I would. Please give my thanks to marlene and veronica. I was very happy with how clean my unit was.

Vanessa and Veronica give great service 👍🏼

Jenna and Roxy were very helpful. Very polite and very professional. They helped me with some billing issues amd they resplved it in minutes.. thank you for your help..

Long story short. Vanessa and Marlene so nice and helpful. I needed a mask. Offered to buy one and they gave me one for free. Both so nice and helpful. Really appreciate the great attitude

Vanessa y marlyn me antedieron excelente quede muy sastifecha por el servicio que me ofrecieron fueron muy amables conmigo 😘

Shop around for the best price.

My family has had a storage unit here for 22 years. I can honestly say the best service we have received has been within the past year from Marlene & Vanessa (young, nice dark haired gals that last helped us May 1st 2022.) These two ladies go above and beyond to be kind and considerate - even when there are numerous customers waiting to be helped - they assisted us with quite a few changes on our space. They listened to our concerns, explained process & protocols and went out of their way to ensure our needs had been met. These ladies are fantastic which is why we have not moved our belongings to a unit closer to our home. THANK YOU MARLENE & VANESSA.

Exelente

Veronica Thank you great job

I drove there twice and they why not open 4/20/22 I'm going back to tomorrow and I hope they are open👍

Jesse fue muy gentil y muy amable. Felicidades por tender el personal como ella.

Veronica was very helpful and I’m happy storing here

Veronica was wonderful and I thank her very much for the help! Jose was wonderful as well!

I want thank Veronica and Crystal for going out of there way to help me great customer service

Wonderful time at public storage! 100/10 Veronica is wonderful!

Had a wonderful experience with Public Storage! Would highly recommend! Veronica was wonderful

Just paid my bill.

Crystal is very attentive and explained everything very well

Christian was amazing very helpful very instructful

Veronica was great! She really helped me out with the rental. Thanks!

The staff here today were incredibly helpful (I'm sorry you two, I totally didn't catch your names) they made the rental process super easy, answered all of our questions, and even helped us when we accidentally locked ourselves in the stairwell.

I have estate property that I acquired in a probate matter that is stored at this facility. I am not one who gives reviews, but under the circumstances, I feel I must. The manager, Ricardo, along with the others (Lydia, Crystal, and Freddie (?)) in the office when I was there at various times, had treated me with complete kindness. They made what could have been a horrible experience into a tolerable one. They are good people.

Freddie and ricardo best customer service at that place glad I came in to pay my bill when they were there thanks guys 🙂

Very friendly customer service. Freddie and Ricardo were very helpful. Thank you for their patience!

Ricardo and Freddy are the most down to earth people to deal with. My past experiences with storages have always been rude employees. I highly recommend Public Storage in Azusa. Thanks again Ricardo and Freedy !!!!

Laila was very nice and explained everything with details and go over makes sure i have understood everything. Definitely i would go back again.

Only one person on duty so service is very bad. Office locked when employee has to go out.

Ricardo is Amazing very Helpful and always being patient

Ricardo and his trained were very helpful ! Very quick, responsive, friendly!

Ricardo and Crystal have been consistently professional and helpful and kind to us in our use of public storage. 😀

Great Service. The Property Manager is Always helpful!!! :-)"- that was a review I had for a few years. Most workers are very nice. But one lady calls like an angry social worker, even when your balance isn't far due. I don't know who she is because she also hangs up. But I don't want to mix her up with the very nice woman who calls. Not sure what's going on there. I did bump heads before with an upper manager. I had 5 Stars for a long time. I'm gonna take it down a few stars. I don't like getting treated like trash for nothing. That was just so weird.

Did not take much time yo get unit, very helpful and cuteous!

Nice, helpful people.

Ricardo helped us out very fast easy friendly

Ricardo helped me And it was great

Ricardo was great and very helpful

Crystal assisted me at the Azusa Public Storage. She was extremely friendly and helpful. Thanks Crystal.... companies need more employees like yourself!

Made a reservation over the phone for a 5x5unit. Crystal and Ricardo were very helpful they both answered my questions I needed answers too.

RICARDO AND GRAG Where very helpful and the service was 7 star of Excellents couldn't ask for more better help.. Thank you..

Awesome service from Denise Ashley and Ricardo

Great prices and AWESOME customer service. This location is clean, welcoming, and very accommodating. I have used several facilities in the past, but by far this has been the most professional experience. Thank you so much Ricardo, Denise, and Ashley. 🥰🥰🥰

Great customer service and great prices. Very professional and respectful Ashley, Ricardo and Denise!!!

I came to rent her what a great experice no hard times so here I was very happy with prices and the best was the STAFF ASHLEY and denise.So much HELP

Veronica, Ricardo, and Ashley helped me check in in person and the erenyal process was straightforward.

Ricardo help me find the right space and very good customer services.

Ricardo helped me out he provided great customer service!

Ricardo has great customer service. Thank so much for all your help.

Santiago, Ricardo, and Crystal were such great help. Made my move in easy.

Excellent customer service!!! I just rented a storage unit. They were very friendly, informative and they processed the rental very quickly.

walked in to get pricing on a 10x10 unit. price of unit was very decent told them i will check out another company and if the rate was higher than the one given at public storage i will definitely be back. crystal ricardo and verna provided excellent customer service.

Ricardo Crystal Verna best customer service ever!!

Veronica, verna and Ricardo helped us out and made it an easy process ! Very helpful, thank you!

Veronica was really nice and great service. Ricardo was great too :)

Thank you to Veronica & Ricardo for always having good customer service. They’re always helping out with any questions and concerns you have.

Veronica. What a fantastic girl. Great way to introduce me to public storage. Thanks so much Veronica.

Great customer service and great people! Ricardo Veronica and Vanessa were grat

Veronica,Ricardo and vanessa are awesome and very helpful

I Recommend This Place All Good Clean, Price 🙂👍👍

Veronica helped me with the app and is making it much easier for me to access my space Ricardo is great too

Ricardo. Has been very helpful n very good customer service

What's the smallest unit? And how much does it rent for?

Excellent customer , saved me a whole lot of time !!!! Thank you so much Veronica 🤩

Very impressed with both Ricardo and Veronica's help. Their customer service is excellent. Ricardo was extremely helpful and explained everything thoroughly and I would highly recommend the storage services for any first time storage users.

Veronica helped me out with the app was simple and quick! Ricardo and Eric are great too

Staff is great. Very helpful.

Ricardo and Veronica were wonderful!

Ricardo was excellent in executing the rental process. Highly recommended!

Veronica provided great customer service, highly recommend,Ricardo was great too

Ricardo and Veronica were great! Everything was quick and easy!

Veronica provided great service couldn't ask for any better

Veronica provided excellent customer service, very happy! Ricardo was great too

Ricardo and Veronica have a good customer service .

Ricardo was wonderful and deserves the plaque he received! Veronica was great too!

Clean place, without realizing was on premises a few minutes after closing an employee came to inform me was very polite about it thank you Ricardo for being understanding so nice & especially checking & being aware that we were still on premises after closing public storage needs more employees like u 👍

Great service. Ricardo was very professional and showed every detail.

Veronica was very professional and the rental was very easy! Highly recommend! Ricardo and Vicki were great as well

Stephanie was super helpful getting us a unit at the last minute before closing. I’m so happy she took the time out to show us around and give us all the check in details so we could have the perfect unit to store our items :)

Me and my friends went to the public storage on Azusa and we received excellent service! Curtis was super helpful and made our experience go super smoothly by walking us through the process and providing us with the information we needed! Five stars for Curtis!!

Ricardo and Vanessa were profession and super friendly. The main store was clean and that's always appreciated. There were troublesome customers when I was present and these 2 were extremely patient and respectful. Professional, quick, efficient service. Thank you, Ricardo and Vanessa!

Ricardo was helpful from the very beginning. He was professional and explained everything thoroughly. The property itself is clean and easily accessible.

I want to thank the staff here at Azusa especially Ricardo for continuing providing excellent customer service during this pandemic, thank you so much.

Nice clean a little freaky and scary you hear people walking and no one's there

Ricardo & Vanessa were really nice and helpful! Definitely recommended if you aren't worried about accessing your stuff after 6pm.

Vanessa and Ricardo were súper helpful!

Good spacing also nice workers

Ricardo the store Manager and Curtis were very helpful to get me the storage space we needed. Gracias

Ricardo and Curtis are awesome always nice

Ricardo was awesome great service !!

Eric was super professional and the property was very nice, clean, and secure.

Went in to this location to get some information about a unit. Spoke with Eric about the different sizes of the units as well as prices. Eric answered every question I had. Great customer service

I attended this store and I was beyond impressed. From the moment I walked in Eric greeting me and attended to my needs. The level of his customer service was outstanding, and as a result I highly recommend. e

Vanessa and ricardo are the best people..they are truly the best come i guantree you come on down and get your storge.

Ricardo and Vanessa help us get it done today , really nice people and helpful !!!

My family has been customers of this Public Storage since about 2014. Though this unit is a little far from us, we've stayed because of the good price and the great service. Really grateful to the staff who help us close out our unit. They were really accommodating with the truck that came to remove our stuff and were flexible when we needed. Take it from a six year customer, this is a great facility that is spacious and safe to store your belongings. Thank you Vanessa, Curtis, and Eric for all of your excellent care!

Great.

Gracias a Ricardo por su excelente servicio al cliente. Recomendo esta propiedad.

Thank u ricardo for all the help an answering all my questions without killing me..u r the bomb

Bald guy is rude considering it’s customer service.

Eric was a great help with showing ur what size storage we would need & giving us the prices. Thanks

I’m happy with my unit and customer service. Using the restroom is a drag and sometimes dirty- but when it’s clean, it’s super clean. The grounds are clean and the staff is super friendly.

Ricardo and Eric were amazing! So super helpful!

Very enthusiastic! The interior of the warehouse is clean and tidy, and it looks safe, so we rented the warehouse very happily!

Ricardo a very kind and friendly person. Very good service and also the facilities very clean and in good condition. very accessible prices. 100% recommended.

Veronica, Ricardo, and Eric are a big reason why I picked to use Public storage! Excellent customer service and very professional! Thank you!

Staff is courteous and prices are good

Very poor communication. I was told my account was canceled but was continued to be charged after and was refused a reimbursement.

Ricardo me hayudo buen servicio

Excellent for local people and great customer service.

Curtis and Eric explained to me everything I needed to know to move in the other day with my wife. I recommend this place to anyone!

Excellent service, very professional A++

I had ALOT of questions about public storage and was a little nervous walking in. Eric & Vanessa helped me out so much!! They both took the time to explain the process & answered all my questions!! THANK YOU!! You two are awesome!!

Holle & Vanessa always cheering and smiling all the time. needed the help either with the little carts or bathroom always in a good mood. The costumer service exceed my expectations. good sale skills... About security., I notice Holle was walking the storage hallways to make sure everything was running smooth. And the place always clean.

Ricardo and Vanessa helped me while I was trapped in the stairs lol

Vanessa & Ricardo are both very Pleasant. 5 star Experience! Yay! 🎈🎉🎊

Really like they have both indoor and outdoor storage units. Also, there is 24 hour access, which I really like.

Vanessa is her name! She's friendly, accomodating and helpful. The store is nice, clean (well-maintained) and spacious! Likelihood to recommend.

I really needed good affordable storage space. Curtis was super understanding of my budget and helpful. He took his time to go over the best options and deals. Hollee then gave me great advice on boxes and locks to buy. Public storage is now my number one place to go if I need a storage space for any reason!

Great property! Curtis and Hollee made me feel comfortable and at ease during my visit and I really appreciate the cleanliness of the property, just great service in general!

Great service, look for there on-deals.

So unimpressed with this facility right now. 5:03 pm and locked out of building. Door ajar and no lock on my unit. Call cust service and its to bad so sad. Have to wait til morning and right now i'm trespassing.

Thanks to Hollee and Curtis for making our move so smooth. Great location and easy to get in and out. Wonderful service and very friendly. Thanks again Hollee!

Great customer service by Vanessa and Curtis. Im an old guy. They made it very easy for me. Very nice young people.

I had phenomenal service from Vanessa and Ricardo!

Vanessa and Ricardo are awesome

Ricardo helped me out and was very helpful.

Went to this awaome facility where Holle, Vanessa and Curtis Treated me with the most amazing customer service. Highly recommended 👌

Vanessa and Harlee were very good help. I recommend this place to anyone that is looking for storage to rent. This place is safe and clean.

It’s a storage place, but Ricardo and Vanessa were an invaluable help. People like that are the reason businesses get people coming back.

Ricardo is lit ! i really loved his customer service and he’s really friendly! i recommend him to anyone! very helpful.

Hollee and vicki are great!!! Great place & great customer services. The 🙂

Vicki and Hollee are the best! They are always smiling and helpful and you will always see them on the property keeping it nice and clean!

I just wanna say that my experience here has been amazing!!! Quick shout out to Hollee, Ricardo, Curtis, Vanessa who were all super helpful. Their customer service skills are on point. This storage unit is super clean and well kept. If you’re thinking about renting a storage definitely check this place out.

A Power Trio: Ricardo. Hollee. Curtis.

This review is way over due but the Customer Service here is so Amazing that I had to get it done. First time here I had Great service from Vanessa and Tabatha, I then came in on a bad day frustrated and tired from moving so my attitude wasn't the best but Hollee with her Professional and Very Mature attitude killed me with kindness, I apologized to her which she so deserved. And I have so much Respect for her and the team there every single one of them have Exceptional Sevice all around. Thank you to Curtis for showing me around the units when I needed a bigger one during this scary time of course we both had face masks and gloves but Truly Appreciated. And Thank you again Hollee for all the extra help you provided in my time of need 1 example getting a cart for me when others were being used so I could get my stuff done and Curtis too for going all the way to the back to get me a cart on another occasion . I can go on but I think you get the picture of how Great this team is

Safe n lock security storage

Vicki & Tabitha get big kudos from me. They helped me with a problem I had with the Charleston Public Storage. Without their help, my son would not have been able to get into our storage to get his things out. I was stuck in CA, after the Covid19 stay @ home order & could not get to Vegas to sign the paper work. Thank you so much for your help Vicki & Tabitha!

Hadn't used my truck for months . Used it to take some things to store and after that it wouldn't start ,but staff was there and assisted me with a jump and I was on my ways thank you holle ,tabitha and vanesa

Hollee and Tabitha were very nice and efficient.

Vickie and Hollii Great job Careful Quick and Kind

I was helped by four kind ladies: Tabitha, Hollee, Vanessa, and Jackie! They were super sweet and easy to talk to! Which is just what I needed during the very stressful time of packing up and moving my things everywhere. Thank you so much guys!

jackie, vicki, and vanessa had great customer service and were very welcoming! had a pleasure while visiting

Vicki had amazing customer service and it was really great to have someone who actually cared about the situation I am currently going through as an APU student.

Hollee and Tabitha were amazing! They were so helpful and kind, and so funny! Great people to be around. I would want them as friends:) also, the storage unit and facility as a whole were very clean and nicely kept. Highly recommend this place!

Just want to thank Hollee, Tabetha and Vanessa for there assistance. Great attitude!!!

Vanessa and Tabitha made this whole process easy and comfortable. Especially vanessa! She answered all my questions and was patient and polite. The exact type of person i was hoping to have help you during a time like this. Super polite everytime i stop in too great set of ladies here !!

Tabitha es muy buena en su trabajo. Siempre sonríe.

Was given conflicting information and the Sunday crew was not very helpful.

the inside units stay cool and their units are precise so. make sure to plan out your space

Vicki and Vanessa were very helpful through the rental process and very nice too.

Exelente thanks

Hollee, Tabitha, and Vanessa at the front desk are all lovely! Hollee called me the day before I arrived to reserve my unit and made the check in process super easy!

Tabitha made my decision very easy and showed me 3 units that would fit my needs. No pressure and made my first time renting a storage unit a breeze! She has also been very helpful after the sale which is extremely important!

Verónica, Vicky, and Tabetha helped me tremendously! Amazing customer service!

Hollee and Tabitha were both great when we first rented the unit and when we wanted to upgrade to a larger unit. Super helpful and made the whole experience fun. We were laughing the whole time.

Made a reservation process was smooth and quick. The ladies at the front desk were very welcoming, smiles on faces, helping each other working like a team. Holler, Vicki, and Vanessa were great and really made this experience (moving into another storage) fun and easy. Thank you again

We have had our storage for about 2yrs and everytime we have needed to make changes to our unit have it be getting a bigger one or a smaller one we have always been helped with excellent service. Holley Vicki and Tabitha have always been super helpful, very nice, and always help us what we need. My husband and I are very very grateful to be helped by these ladies.

This place gave me a great deal. The employees were beyond nice and sociable, and my daughter had tons of fun running around the office...lol. the price was higher than what I was quoted over the phone, but still about $50 less than the competition. My business is now theirs. Thanks guys!!

This storage site is great! The staff here are very kind, cordial, professional, and knowledgeable. Shout out to Hollee, Vicki, and Vanessa for being the best! These girls will make your storage experience so much fun! Prices here are reasonable, alot of different sizes available. I would absolutely recommend renting here!

Excellent customer service Hollee was very helpful and knowledge about the unit and the amount it cold hold She gave good suggestions on packing fragile item

Tabitha saved my life! I was by myself and I needed help in my storage unit and she was here in lightning speed! Thank you thank you thank you thank you thank you thank you

all the ladies are awesome and very kind!

Over the course of business with this company I have been overtly appreciative. Due to the business I am in I use a lot of different storage units and this Azusa location has surpassed my needs and expectations. Furthermore the property manager Tabitha is extraordinary in what she does and the helpful hand that she offers. The wonderful employees she works with, Hollee, Vicki, and Sonia, follow her lead and are just as knowledgeable and helpful so you're in great hands at this wonderful location.

Tabitha, Vicki, and Sonya were the most helpful and courteous employees I've dealt with at Public storage. They saved me money by ensuring I didnt get a space bigger than needed. Prompt service and would reccomend this location to anyone looking for a storage unit to rent.

Tabitha is the best. Always helpful and funny. Hollee is very helpful as well.

Hollee and Vicki were great. The experience was as smooth as possible and it was the easiest part of my move.

Vicki, Tabitha, Sonia and Hollee are very helpful and efficient and made it easy for me to store an entire floor of furniture and equipment while we remodeled our condo. I had to make many trips to put my stuff in storage and to remove it. Each time they helped me get a cart and made it easy to get in and out of the facility. I would definitely use this Public Storage site again because of the excellent staff

Very clean and good security

Tabitha and Hollee was very helpful! I would recommend this public storage.Thank you ladies!

Tabitha, Sonia, Hollee son muy amables siempre con un sonrisa.

Hollee and Sonia gave us excellent customer service!! They explained everything in detail and answered all our questions. Thank you for making getting a storage unit so easy and fast. Definitely will be recommending this location to family and friends because of the awesome service!

I just got a storage at this location and it is clean and nice. Sonia and Hollee were extremely helpful and friendly. I am overall very happy with my experience.

Best public storage! Vicki is awesome and very attentive to customer's needs👍🏼.

My representative Jessica was very helpful in getting my move in date secured after we had to change it twice. Plus She kept the same move in special price. Thank you for great service.

Public Storage was a complete waste of two weeks of my time and $189.00 of my money. First question they ask is, "What do yoy plan on storing?" I imformed them i wanted to put in shelving to be nore organized. On the very next weekend i was told i was loitering and working on the property. On the third weekend . My gate code was blocked and i was informed they would not renew my lease for the followig month. Do yoyrself a favor and go somewhere else!

The staff in this location is the best they always helpful and I'll answer all your questions I love this place

I highly recommend, Sonia and Tabitha. They were extremely helpful & informative when it came down to my storage needs. And although you SHOULD NOT bring kids here ((youre moving, y wud u want to bring them here)) the girls were attentive & considerate to their needs. That made my kids behave better than as if they wud have been ignored. Overall it was a pleasurable, enjoyable experience. These girls made it what it was. Thank you so much ladies. 💕💗

This public storage is the place for your storaging needs. Whom I found extremely helpful were Ms. Tabitha & Ms. Sonia. They showed me around, explained the products and the use for them that they had available. & got me into a unit that fit my needs saving me money from another storage facility. Being that my previous storage unit had been broken into twice at another facility(NOT PUBLIC STORAGE) the girls reassured me that it wouldn't be the case here. Based on my experience I recommend this facility and location. The girls were very patient and understanding. Thank you very much.

Hollee, Tabitha, and Sonia were incredibly helpful from beginning to end. From confirming my reservation, scheduling my appointment, and helping me reserve a cart, my move-in went extremely smooth. Other businesses can learn a lot about customer service from this all-star team. Thanks so much!

Tabitha & Hollee were a very helpful and entertained my uncle who, once again, attempted to get in the Guinness book for talking someone to death. I think on day it may be me whom dies by proxy.

From the moment I meet Tabitha 2 years ago she always put it a smile on my face. Always makes me laugh. This is why I stay here she makes me feel like family.

Had a great rental experience Tabatha and Sonya help me out. Got a great price clean facility. Highly recommended for your storage needs

Me gusto

What are stipulations on working out of our units.im a plumber ?

Tabitha was amazing. She made me laugh and made my rental fun. Took time and explained everything to me. Tabitha is the best. Sonia and Vicki are friendly.

Vicki and Sonia were very helpful. I reserved my space online and I got several calls to verify and then remind me of my move in day. It was nice because I didnt feel pestered and I didnt have to pay anything online. When I moved my stuff in, I jammed the wrong key in the lock. They were sympathetic and helped me with a request to have it cut off. All is well now and I am grateful.

This is my first time renting a storage. I made the reservation on Thursday at night. On Friday, Tabitha called me to confirm my reservation. When I got here, Tabitha was amazing. She showed me the storage, gave me a good time and also provided me a good deal. I really recommend this storage if you are looking for one. Remember, Always ask for Tabitha, she is the best in here.

I appreciate so well every bit that these hard-working guys are doing. #5 staRs ye'all!

Great service! Hollee was very helpful and friendly!

Came here to do some light servicing, Tabitha Hollee and Sonia are always fun to be around, they make the job easy!

We did a lighting service at this location and Tabitha, Hollee and Sonia were very helpful throughout the entire process.

Thank hollee, Sonia and tabitha very helpful

Tabitha and Hollee were amazing ! Ladies you're killing it and you made something I thought would be boring into a fun experience. Loving the atmosphere ! Greatest experience by far

Came to pay a bill- The ladies Holly and Vicki are sweethearts. Always a joy

Sonia and Vicki gave great customer services even having there little office full with people they managed to get to eveyone real quick

Hollee, Sonia and Tabitha are awesome, very helpful and quick to assist.

Great service, Sonia was very helpful. Very friendly customer service.

Life has challenges and strangers come to life to support you in time of need. These two ladies Hollee and Sonia at this location made my day. Going through break up and moving my furniture has been draining situation but the process of getting storage was super pleasant. Hollee and Sonia were very pleasant, smiling and made the experience exceptional. I wasnt expecting it and I am thankful for support.

Tabitha, Hollee & Vicki took great care of us. They went above and beyond to make sure we got everything we needed even while working out of their temporary office.

Sweetest group of ladies- Vicki is the nicest lady, Holly cracks the best jokes.Tabitha the property manager is very knowledgeable. 10/10

Great property! Vicki Hollee and Tabiha- they're great girls!!!

Good and competitive prices large spaces, temperature controlled gr8 staff.

Vicki was excellent in handling my needs, she op\provided me with options based on my needs and budget. Thanks you!

Sonia and Hollie .Very informative and great help in finding what I needed. Keep up the good work ladies. Thanks again.

Tabitha and Hollee are sweet. They u understand my situation. They would always call us to mind of the payment. Great place to be if you need your things stored.

Great customer service from vicki very helpful

Tabitha was super helpful and easy to work with. She provided a lot of useful tips and advice to make my first experience with Public Storage a great one. Recommend working with Tabitha.

I needed help bad. Like emergency bad. Hollee got me into a unit and listened to all my problems. I recommend this place if you’re in need! Take it from me. The other girls are great too, Sonia and tabytha

Sonia helped me with my unit. She was kind and informative couldn’t have asked for it to be easier. The other girls in the office, Hollee and Tabitha were also really nice and accommodating. They even made sure that my mother had a chair to sit in when we came back inside. 10/10

Great place to store your stuff Tabitha helped us out with everything she was very helpful professanal and great customer service

The 1st time I went time i came here i didn't get that full customer services like I did today. Tabitha helped me out today and saved me Alot of money. I originally was just gonna go 2 sizes down, I didn't have as much. She gave me an idea on how to stock it for it to fit. Instead of going 2 sizes down I went 5 sizes down and I still have to room left over. Good customer services and Very helpful.

Josh helped us and he was very Efficient, Friendly, and Accurate. A most pleasant experience for a move. Dennis G.

Very good customer service. Was running late and Tabitha was very helpful when I arrived.

First off, I would like to mention I've used several different self storage companies but this is the first time I've used public storage. I made my reservation online which was easy and seamless. Tabitha, the manager, called me to make sure I had everything I needed to make sure I had a good experience with my "move-in" to the storage. When I came in, Tabitha was extremely helpful, professional and personable. She helped me feel confident with my choice. She walked me through every step of the way and even checked up on me when I was unloading my U-Haul. They even have a bathroom (my last unit at another company didn't). The facilities were very clean and everything was in working order. Also, the several layers of security to get to my storage unit provided me with much reassurance that my belongings would be safe. Surprisingly, this was also the most affordable storage unit in the area even though they offer so much more. I can really tell the employees at this facility take pride in their customer service and keeping the facility safe, clean and secure. I highly value customer service above all else and Tabitha definitely hit the nail on the head with how she treated me like a new friend and not just another number. I definitely would recommend public storage to friends and family.

Muy buen service de tabitha y holly y amigables mil

Karla was very helpful. Unit is exactly as described. Great deal.

How much is the largest storage room inside?

Great service from all the crew, thank you Vicki and holly

Vicki holly and Thalia are a great group of gals, really sweet and gave great customer service.

I had a great experience at this public storage. I went in on my lunch break and I was very stressed due to pressed time but Thalia, Vicki and Hollee were very reassuring that we would get me out of there on time. They showed me the available space and got me through the process very quickly. As I had many questions they had many answers and their customer service was overall great. I will be back many more times and I will be referring my friends to this spot as well!!

Great customer service from Vicki. Went to pay my bill and was greated with a smiling face.

Nice clean place employees are friendly Tabitha was super cool

Love storing here it’s so easy always working with the lovely Tabitha and Thalia ❤️

Haven't rented a storage in a good minute. But now that I needed one I chose to come back here where the prices just fit a persons budget 😁. Thank you Thalia & Tabitha for your continued great & speedy customer service

Can you pay 1 year upfront?

Great staff. Totally professional & enthusiastic. Thanks!!

Clean facility, good customer service but only one elevator working and air conditioning seemed sketchy. Made moving items out take forever!

Hollee did an amazing job dealing with my situation and was patient throughout it all. Definitely want to recognize her amazing customer service!

Holllee and Tabatha are very helpful and nice

Thalia and Hollee were by far the best girls at this location. Very friendly and very helpful. Loved these girls and appreciated their helpfulness. Excited to be storing here!

Hollee and Thaila are both the most greatest People I have seen work for the company like this. My questions were answered and the service was faster than I would’ve expected.

Tabitha medio muy buen servisio

I've had this storage for almost a year and I like it a lot but my 10 by 10 was getting pretty pricey so I had to downsize today Hollee and thalia helped me downsize got me in a 5 by 10 they made the process super easy I'm saving almost a 100 bucks a month now they were very sweet and helpful not a lot of people are nice anymore they made me feel very welcome were great with my 3 year old gave him a juice snacks and something to color while we did paperwork awesome place I recommend it!!

Tabitha and Vicki at the Azusa Public Storage have been extremely helpful to me under sometimes stressful situations and I sincerely appreciate all the efforts that they have made to make my experience more pleasant.

Visited today and was helped by Hollee and Vickie. They were very helpful and answered all my questions with confidence. Thank you.

Hollee and Vicki helped me so much today. I definitely recommend this property if you're looking for a storage place. Great atmosphere and sweet employees!