Public Storage Self-Storage Units at 12340 Lower Azusa Road, Arcadia, CA

Good place but something need to improve. First it's not 24 hours storage that's inconvenient for customers, then there doesn't have trash room even I pay for cleaning trash. If can improve these things I think it's the best storage.

Thank you tehya for service

Tehya thank you for helping me get a storage unit

Thank you Tehya. You are an Angel. Very patient and helpful. Was able to get another location and download load public storage app. I don't need to get off the car to put in my code. Lifesaver. Helped me with my disability. Thank you Tehya!

Went to ask some questions about a unit since imma be moving out in September and the manager there, Jackie I think she helped me out and gave me the run down and she was super helpful showed me what the spot looked like and how clean and safe it looked I will definitely rent in here when I start getting things out

Thanks Tehya and Tony

Tehya the manager helped me out.

Excellent service.Thea is courteous, her knowledge of the business is excellent . 10 star for her..clean unit , office will recommend this location ..

Tony was great! Efficiently helped me with my storage issues. Thanks!

great location and friendly staff

Staff very helpful. Very clean.

Fabi helped me download the app very helpful

Very clean property . Fabiola was very polite and attentive !

Very good service with Tehya. She really helps me out alot especially with the public storage app. Than k U Tehya !!

Tahya is always so helpful and the place is always clean If I have any questions Tahya ways has the answer or she will find one for you

Friendly staff. Clean and secure place. Tehya provided great customer service and also helped with getting the best storage space for me. Thank so Much

Thank you!! Jose

Faby was a great help at explaining the tiers you guys have, made the experience great!

Grate service Jennifer was grate. Thank you also to Tehya for helping me when I have problems

This was such an easy experience The customer service was excellent Ms.Tehya is very helpful and directs you to all the resources needed for a swift transition

Oh my, the public storage rep, was so nice and helpful. The property is very clean and tidy. Thank you Public Storage.

Tehya was awesome and helped me with a new storage unit! Super friendly and helpful! Great location. Thank you.

Excelente atención de jose

It ok ☺️

Tehya is very nice and helpful. She got us 2 spaces that we needed. Highly recommended!

Yegua helped me out with auction . Very helpful

Very friendly staff. Make everything easy and convenient.

Tehya was the manager that helped me n I was very grateful she's really good at her job explaining everything I need to know also answered alit of ??? I had THANKS, TEHYA GREAT JOB!!!

Very nice storage！！

David was a very helpful and present person, he really did help me. Needed a large storage unit do to my half of my house burning down last night. Thank you! Sharon

I’m a vendor for public storage and had to come to this property to do some work. The employee that attended me I believe his name was David was supper helpful and easy to work with. I was in and out in 30 min. He really made the process working here extremely easy.

Gracias tony!

Thank you Tehya for all the help. Mahalo

There's nothing wrong

Clean neat ,new door

thanks for help

Very easy process, Jennifer was very helpful. I was able to easily transfer from one unit to another. Happy customer

Thank you tehya!!

I walked in I was greeted so nicely Jennifer answered all my questions I will definitely me going back. :)

Save yourself the headache and avoid this Public Storage.. we left the facility 6:02.pm. I get a Courtesy text message and automated call letting me know I was late I leaving.. the next day I arrived at 10:40am and by 1pm I had finished what I needed to get done.. so as I am walking out of the facility I hear,, excuse me sir, you time here was a little excessive.. I was dumbfounded... lady since when are their time limits with my stuff.. she was seriously trying to tell me that my time was excessive.. unbelievable, they have raised the rent almost every month . Worst customer service. I highly recommend you avoid this business.

Thank u Tehya for helping me out.

Gracias por la carne asadA!

Ver good

Thank you for the service tehya you so helpful with everthing I need

Great customer service! Jennifer was very helpful. Place was well maintained and clean!

Good service

thank 有for helping么！n

Awesome management!!!!

Thanks for the service

i like this app for open the gate 100 pts

Eddie at Public Storage on Lower Azusa Road excellent service kind and obedient really nice people and Tehya as well, kind folks.

Great customer service! I was helped out by David. Answered all my questions and he was friendly and informative.

Tehya is the best! Superb customer service!

Good storage I like.

Dulce was really helpful and understanding, very professional. She took time to listen to me, and answered all my questions.

Public Storage comes thru in the Clutch like Kobe.. Comes see my girls Patti n Tehya. They will take care of You..

I've only been here a couple times, but I love how easy it is to get in, grab or drop off, and go. I forgot my code and the front desk was super helpful and friendly!

Great service and flexibility. Was able to book my storage online and was contacted by the office immediately. Highly recommend.

Had a wonderful experience here Patricia was extremely helpful

Place is great, customer service is awesome and always helpful.

Staff is very friendly, facility is very clean, not much traffic in & out, love the gate opening by phone very convenience.

super nice staff & clean warehouse. jenni was very friendly (:

Good service and friendly employees!

Awesome

I want to take this time to review the wonderful staff here at this specific location. I had a reservation but was not advised that it was first come first served situation. Disappointed that my lot was given away but it's ok...store policies. A week later, not sure what or how everyone handled it but it felt like a Christmas miracle when they called and said they were able to get me a bigger lot and was able to accommodate the original pricing to me. The extra steps to calling and emailing DMs just made my day. I loved how well everyone took care of me, especially Tehya! Glad to be part of the PS family.

Fast service 👍🏽

👍🏻

The service was great here highly recommended 👍

Good service

Lady at this locations is extremely nice, and goes above and beyond. Property is very clean, and well organized during this COVID pandemic. Strongly recommend! 5 STARS!!

Devin and Tehya did a great job he helped me really good and got me out of here very happy and pleased with my space. Thank you so much I recommend this place to anyone that needs storage just go and talk with Devin he is the best

She is awesome Tehya, and she been helping me since 2015, with excellent services. She also helped me out today and get my lock cut asap. Best service. Thank you

Thank you tehya

Started at a reasonable price but that raised every couple of months until we were paying almost 50 more dollars within a year.

Very good management

Thanks tehya

Thank you Tehya for your friendly and quick service. Prices are really reasonable.

Friendly and helpful staff and the facility is clean and well maintained.

Staff there Naisa were very helpful and explained everything in detail, and answered all my questions. Thank you

thankyou ｔｅｈｙａfor all ｔｈｅhe l p

Wow! Great service

First time renting here and completely satisfied. Naisa was friendly, professional and very knowledgeable for our needs. Great customer service! public storage is lucky to have someone like her!

Great Service! None of my stuff got stolen and the people there are super friendly!

I was in a rough spot and Tehya helped me out alot. She was very patient with me and answered all my questions. I will continue to store here and love the great service I received. Thank you Tehya

David was very helpful, courteous and professional with my move out on Jan. 18, 2020. Regards, Santos Dominguez

Friendly

Tether and Sonia are perfect angels, they do a great job.

Servicio rapido, eficiente y amabilidad

Antwanaisa was absolutely amazing! She was very knowledgeable, patient, and helpful. Such an asset to the business.

Vanessa Was a big help when i Needed to transfer My things to a bigger storage

Great service!

Amanda Is A Really Nice Young Lady She Was Very Helpful And Answered All The Questions I Had.

Amazing staff and very friendly. Naisa was extremely helpful and quickly had me setup.

Best service in the world!

Ok

Great store , good costumer service

i like public storage in arcadia lower azusa rd is great place tehya management the property is great person her give me good help in my new rental the place is clean and safe friendly place good

Tehya was extremely helpful and gave a great unit close to the front. Always 5 star service when it comes to customer. Thanks for the help 🙂

Exceptional experience! Naisa was friendly, helpful, explained everything I needed to know in detail before I asked. Thank you! I recommend this public storage.

Tehya was very helpful. Thank you for the push cart

Place is convenient for me, Manager Tehya is really polite.

Good services, and good peoples :)

The best storage ever, nice service!

Tehya she's a real people person

Tehya and amanda are always very professional, polite, knowledgable and helpful.

Went in to check my balance for my unit that is out of state and Amanda was great 👍🏻👍🏻

Very helpful .,and I appreciated all the assistance Tehya , and Amanda gave me. .Thank you.

Awsome prices and friendly environment

Tehya ,very nice and help girl. She was very patient with listening and answering all of my questions. It was great having her assist me .

Es un lugar muy cervicioso

Very customer friendly, clean storage rooms, I won't hesitate to use it again. I've used public storage for more than 5 years, and this location is one of the best. Kudos to the staff of this branch!!! Good Job!!!

Great service, great area right off the 605.

Buen servicio

Me gusta mucho la atención de los empleados y especialmente la cordialidad de Tehya. Si recomiendo en realidad este lugar.

Very unhappy with public storage.

Tehya is very good. She is intelligent, friendly, helpful, trustworthy and knows what she’s doing. in fact she helped me in my account and my unit. The company must take care and appreciate her work. I have learned her intelligence, her perseverance and dedication to her work. She is eligible to be transferred or assigned to the next higher position.

Five stars to Tehya for great customer service

Great place to store your stuff. In two years of storage (ugh!) we haven't seen ANY signs of pests or unwanted critters. Great job Theya. Thank you

Place is standard for storage facilities, however I had the misfortune of having my unit broken into. The insurance that was mandated by company did absolutely nothing for me. They make it so difficult to file a claim and collect, total racket. Also they raise rent pretty fast after joining. Not recommended.

Tehya great customer service very helpful!

tehya was a great help place was clean and secure and very professional staff .

Tehya was very helpful great customer service

Tethys is very helpful . Good experience.

Clean place great service by manager Tehya

A good place to rent a space...Manager Tehya is very professional. She always greeting to everybody and make sure that everything is ok...there always good customer service...

Tehya she's great she's very helpful. she helps me when I need help.

Tehya and Devin are amazing. The propert is well kept and they are willing to help everyone out. Thanks guys

Devin was awesome. Thx for the great vibe and professionalism!

Devin was geat on both occasions we met and very professional in explanig evething

Devin was very friendly and explained everything in great detail. We got a good deal when we booked online. Nice looking facility right off the freeway and every unit allows drive up access.

This is one of the cleanest public stores I’ve ever been. Devin and Tehya were so helpful thank you for you great Costomer service

Devin is the man, smooth and easy check in!

Tehya is always Helpful and makes us feel comfortable asking any questions. Happy Here. ***Highly recommended ***

Devin is outstanding and very professional

This is a great place! Devin is super!

I was here helping out my friend move stuff and this wonderful gentleman name Devin every time I come in he always say Hi , he offer liz and I some water , and he really amazing guy I have questions to ask him he had help us a lot I really thank you sooo much Devin for all help you have done .... if anyone you guys want rent a space at public storage I recommend Devin to help you out to be honest

What a great sales representative Devin is he was warm and so so welcoming when I came in to public storage very friendly and what a great smile he has Devin made me feel so comfortable and at ease he explained in detail the contract showed me the unit I had reserved & how to gain access on to the property Devin is the best choice public storage had when they hired him!! Devin is the best kind of person you want to represent your company he deserves a raise with the kind of attitude Devin has making the customer feel important and satisfied I would love to work with him! Devin is a awesome one of a kind guy!! He deserves the 5 Stars + more!!

Devin is really helpful and very friendly we really like him very much

Tehya was very helpful and gave great customer service..

First time renting storage, Devin has made the process fast and easy. Very nice and helpful too!!

Devin has excellent customer service excellent prices good deals he is friendly they have everything we need to make our stuff safe so they will not get damaged thank you so much keep up the great job Devin!

Thank you! Great service!

Devin really helpful and fast attending

Devin was & is extremely helpful, friendly, & professional. This facility and grounds are very clean and neat. I would highly recommend public storage in Arcadia. #LolaAppoved

Devin he a great profecional at what he is doing...thank you Devin

Both Devin and Tehya have both given me the best help that I have ever received in customer service I had lost my keys and didn’t know what to do I was in a rush had no time left literally and they both went above and beyond for me I really appreciate it like no other

They provided excellent customer services! Especially the manager Tehya !

Devin was very helpful and has a very outgoing personality! He made sure to answer all my questions in a polite manner.

Ok

Devin was Great! !! Very Helpful

Devon was very professional and let the process be smooth.

got a unit here. Devin and Thya helped me choose a perfect unit . they are very kind and helpful. i recommemd this place . remember to ask Devin for guide. he’s cool and nice .

Devin was so friendly to walk me through all stuffs. All steps was easy and fast.

Devin did a good job

Tehya gave us excellent service!

Devin is cool!

Devin and Tehya are the best. Really friendly and helpful!

Went in too rent a storage and Devin really helped ne out . he knew exactly what i needed. Thx Devin

Seen some changes happening but glad that Tehya is still there. I see her working hard to keep the property clean as we all know it's not easy. She helped us out a few years ago when we moved in and is always very polite. This place is also in the most convenient location.

is Good place to get good service

Very good customer service from Devin he was very helpful and nice. I was able to be in and out really quickly with my 3 kids.

What I look for in a storage place is safety, price , cleanliness, and customer service. What I like about Lower Azusa / in Arcadia is the curteous and friendly greeting from Devin. The place is kept clean and organized when I dealt w him. The only thing I am very concerned about why the top management won't put security cameras in all corridors to protect our units from break ins....my lock was compromised and nearly broken 3 months ago.

Devin is so great he is awesome and the property is so clean and our space is perfect!!

Devin is very helpful

Great customer services!!!!

Devin is helping me so much he did a really good job he is very friendly proffesional and a very good salesman. I didnt even come to rent i just was looking and i bought the space and and boxes and other stuff! But it is what i need so i really appreciate him thank you Devin and thank you Public storage

Very friendly staff. Great customer service from Tehya.

I rented two units at this Public Storage facility between December 2017 and October 2018, and never got anything less than great customer service. Tehya and Devin are upbeat and friendly, and are excellent representatives for PS. They understand that a storage payment is probably the last and least important bill to pay, and falling behind on payments is commonplace. But... one of the prime directives from PS management is to collect rent ON TIME. It's not easy being PS's customer service rep by day and collections agent by night. But somehow the two of them pull it off, and that is a testament to their professionalism and decency. I've been in and out of that facility over a dozen times since December, and spoken with numerous other renters. All agree that Tehya and Devin "do it, and do it well!

Gracias Tehya

Devin great to help transition very smoothly.

Devin is the manager, he is very nice and courteous and patient to me, explaining everything to me clearly. The place is nice and clean. I like it , thanks much.

Devin is a nice guy. He helped me with things. He was just a good guy period he was courteous, he wasn’t rude.

This is the worst place. If I could give it negative stars I would. The people who manage it are the rudest people I’ve ever seen in the customer service industry. I e rented from PS for over 20 years. I’ll nevsr go back to this hole.

Devin did a great job I moved in very fast and easy thank you

Devin helped me very much I had a picture to send to Mexico and he sold me the stretch wrap and the big box that will fit my picture and he helped me wrap it up and put it in the box he is very helpful he helped me so much thank you so much Devin it was a hard job but we got it done!

Great prices and Devin was super helpful and gives great customer service!

thanks for everything tehya she was right about everything

Great location. All the people here are nice. Thank you Tehya

Devin, has been AWESOME in explaining, showing, and assistance in my storage experience. Thank You Sincerely, Steven Sowa

Devin was awesome.

Devin is very nice and helpful with me transferring to a bigger space. It is very hot outside so I came into the office and he gave me cold water. Thank you so much Devin I appreciate your kindness.

Been really fast and helpful and very nice. Thanks Tehya

Tehya was awesome!!

Devin was a pleasure to work with! He's very upbeat and personable. He gave us concise and through information. This location is very clean and quiet.

Devin had amazing energy answered all our questions and made it an easy choice to choose public storage arcadia

Devin is so great he took his time and made my experience here very great! He showed me the space very nicely and answered all my questions! The storage place is very clean and he is very happy and friendly. I was about to leave because I was unhappy with the price but he’s a good salesman I couldn’t walk away when he offered another space for better price. Thank you Devin!!

Devin is really helpful and friendly. This is my first experience to use the public storage and they provide the good services.

Devin the good gentleman 🌞🙏🕊

Tehya

Devin and teya both were excited n very helpful with me an my sister . Rockstars

Devin was great. Very friendly and helpful. Great service.

Devin was the best he was friendly...and attentive to all my needs...thanks for the great customer service and smile!!

Devin is super helpful with enrollment! He made the process super easy!

Devin is great he helped us out so much! We are ve th satisfied. It would definitely not be Public Storage without him. Thank you Devin keep up the great work!!

Tehya help a great deal

Tehya is very helpful and personable to any customer. All of the storage units are clean, well lit-up, secure and well-kept.

Tehya was very helpful and very nice would highly recommend getting a storage here 😊

Tehya was very friendly, and helpful, premises are clean, fair prices. I appreciated all units are on lower level.

Tehya is the best

Tehya she help me and gave me good service

Best services tehya is the best customer srvices representative

Always run into Emily on the weekends , office is always clean and shes very nice .

Tehya is the Bomb...!!!! Thank you sooooo much .!!!!

Thank you Tehya. I had a few uncontrollable things happen and she was there to help. Property is kept clean I even see the employee's cleaning the doors on storages! That's dedication if you ask me.

Always come in with my mom and see either Tehya or Emily, great service !

Tehya is very welcoming and kind every time I come in. I would highly recommend this property

Customer Service Should Be More Attentive The Weekend Releaver.

Went in to inquire about renting a space and had a pleasant experience. Emily was patient and was able to answer all of my questions about rental agreements. I've shopped around and I think this place gave me the best experience. Customer service is important to me since other places have been rude and reps have been inexperienced unable to answer my questions. I appreciated Emily's customer service! Unit was clean and perfect for my needs.

April has helped out so much thank u April so nice sweet young lady ❤️️

This place has the worst service ever. Don't ask miss Emly for help, God bidding she might have to move from her chair and don't bother calling the district managers either as these people are only there to collect their pay check and not to work.

I moved out of the property yesterday after about a year rental. I was very pleased with the service through-out the complete time of me renting. I encourage Management to reward the Staff at this location for the young lady there deserves it. Thank you. VM.

Very clean place and Great customer service. Alex was very helpful!

Bless you Tehya. Thanks for always having the best customer service.

Very efficient.

Emily was very helpful and kind. She really help me with everything I needed. The office was very clean and smelled fresh. Emily was awesome.

I LOVE tehya . She's amazing. Always always ready 2 help & serve with the most friendliest smile ive ever seen. Because of her, I continued 2 maintain stay be loyal @ this specific location. Very professional. Love it!!! Thx Tanya. URE a sweetheart

Clean, we'll kept. Super friendly employee.

I was switching storages spaces at the last minute and under a lot of stress. The staff was patient with all my questions and really helpful all around.

Friendly and patient!!!!

Service is outstanding. Wasn't expecting such great service from Tehya and Justin. Its nice to come to a place with people that always have a smile on their face.

Clean, great experience & friendly help full management.

i rented 1 storage...i thought i was going to need to need another storage so i rented another very small storage just to put whatever didnt fit in main storage...long story short..i didnt need the storage so i turned it in.. i had it for about 1week 1/2 if not less...l was expecting some of my money to be returned..of course not all of it .BUT..NO...nothing not one penny..the explanation didnt make sense ..i figured since i paid ill just use but again the answer was No..because it had been rented out already ..

Tehya helps me out a lot at the property and if I have any questions she is always willing to help. Thank you.

Rats--Big Fat Stinking Rat Infestation. Lost half my property and no, your renter's insurance probably doesn't cover it. This was april 2017. August reviews on yelp suggest it's still happening.

Very helpful, they help me out all the time. Good area

Tehya has been bomb helpful...spot is clean and well managed...A++++

Tehya is the best, excellent job.

We stored most of our belongings here for 6 months. The staff was great every time we interacted with them (Vicki was there when I got the unit and Teyha was there when we left). We didn't have any problems and despite being in a very hot part of town, whenever I was there the unit was surprisingly comfortable. Though I'm hoping not to need storage again, if I do, this is where I'll go.

its clean and very well taken care of...the restroom have always been clean and Tehya has been so helpful and even when she was noticeably busy she never made me feel rushed or bothered by my questions...Thank You...

Good service because of Tehya if you need a storage see her

Good service from Tehya and very clean property.

Area is kept clean and staff memeber is friendly. Wish it opened later.

Fast and easy to sign up. Great service.

They are awesome!!!!😆😆😆😆😆 Tehya was the BEST GOING TO MISS HER!!! 😭😭😭😭

Tehya helps me out alot with any questions i have. Property is clean too.

Service was excellent.

I typically don't write reviews but Sandra and Tehya were a huge help to me in purchasing a storage unit. They made the process super easy and were extremely knowledgeable. The facility itself is really clean and organized, which was really impressive. Thanks Sandra and Tehya!

I started off in Monrovia's Public Storage because I already had a storage unit there but when I was told that I couldn't be prorated, and that I would have to pay the whole cost, if I needed a bigger storage unit. I felt that I was not being handle fairly. However, I was sent over to the Public Storage in Arcadia. Tehya KNEW HER STUFF!!!! She took out time with me and explained everything in detail to me. Although, I ended up with two separate storage units at two different sites. It was worth it because she was nice and she was willing to bend over backwards for the service. She has a great attitude and she keeps the grounds very clean there. I was very tired that day and she was what I needed. I got my storage unit with a smile. Thanks, Tehya!

Awesome customer service & knowledgeable with details Sandra & Tehya

Sandra and Tehya are so awesome! Great people and great customer service!!! Super happy with their help and all they've been doing! Great job ladies! Thanks for your help!

Sandra and Tehya were extremely helpful.

Sandra and tehya, two of the best and patient with me ...they are great

Grasias sandra y tehya por ayudarme ahorrar en nuestra renta

Great service at this Public Storage. I made reservations to rent for my mother, both Sandra and Tehya were extremely helpful and patient in explaining the rental process for my mother. I don't normally write reviews, but felt very strongly on the great service I got from both of them, especially when customer service in today's day an age is a lost practice.

Tehya and Sandra nice nice nice help . 美女 乐于助人。

Sandra thank you

Sandra was very helpful and great customer service

Sandra and Tehya were amazing at giving great service Love this place, I would recomend it

Thank you, Sandra for helping me with my new rental.

Por la amabilidad de recordarme el mes de pago Tehya

Sandra was a big help very friendly and super nice

Sandra is a very helpful person

Love sandra for helping us

Prices are not the best but I like it here good services

Thank you public storage for having such great customer service reps at this location. Both the managers Tehya and Sandra get you the storage you need at a rate you can afford. If in need of storage this location is the one you want to check out. Ask for one of those managers and guaranteed to leave with a positive attitude.

Sandra and Tehya are simply the best. 1st class service with great personality and plenty of patience. Great job ladies

Sandra's a great person with excellent service. One of the best service I've gotten in a couple of months. If your looking for a place to store your goods, come here

Very friendly end helpful I would give them an A plus, very professional

very good service with good price. i get $1 for the first month discount. manger Mannie served me even after she already off duty. highly recommaned.

Tehya is always here, she answers all of my questions. She is very plesent. She will go out of her way to get an answer for me about my storage. I haven a customer at public storage for a number of years, so far she is the best. Thank you. JoAnne Major

I'm planning on moving and had a friend tell me about public storage. I went in early today and the girl at the front desk Jessica was really nice and help me with any questions I had. Great girl.

The service and space are excellent. Easy to get to and very accommodating. Thank you for all your hard work staff.

Jessica has great customer service!! Thank you for all the great advice

Awesome service by Tehya, smooth transaction and very helpful

This place is clean and nice! Great rates and promotions! Liz the manager and Tehya were very friendly, professional and very helpful!

I have never rented storage unit c4 before erase

Convenient location, clean and easy to access. Employee Tehya was very friendly and helpful!

Good customer service, friendly and comfortable to talk to. The best employees.

The Customer Service at PS in Arcadia is great! CS is very helpful and knowledgeable. They answer all question and are very friendly. PS storage is very clean and safe. Which makes me feel comfortable when i go early in the morning. Great jobs girls!!. Keep Up the Good Work!

Great service. Thank you Tehya. She helped me through a rough time

Tehya was super helpful and made everything quick and simple.

The customer service was great, very helpful in selection of unit and price range. Tehya was a wonderful and easy person to communicate to about what I wanted.

Good services and great customer service i would recommend my family and friends to this public storage the front dest lady mrs teyha Daniels was very nice and helpful thank you so much

Crist the manager is very nice

Excellent place, the customer service is very helpful. The property is always clean. Roomy and friendly. Vicki is a sweat lady, she is always helpful and offers the best customer service out there.

Muy amable y sonriente

Great overall experience. Employee TEHYA was totally helpful in all regards. She represents the company in best form possible. Will recommend this storage facility, and to ask for Tehya. Thanks again!

very caring people

My experience here was amazing. Monique helped me out with getting the right size for all my stuff. She was very understanding with my main concern, price. The location was clean and close to my house. I would definely recommend to all my friends and family

i highly recommend this property. Monique welcomed me and helped me in a time of need, she helped me get a great price with the perfect size unit. she understood me and listened to me. even helped me protect my belongings. 5 stars.

This manager Monique helped me throughout the whole experience. She is so knowledgeable and knows her stuff well! I would recommend this property. Ask for Monique.

Felicia, the site manager could not have been nicer. She took all the time I needed to show me the unit and answer all my questions. She carefully explained all the policies and procedures and she seemed genuinely interested in helping me and making sure I was completely satisfied. I would give her a 10+++. God bless you Felicia!

My second time around with this facility. Extremely helpful and pleasant staff. Couldn't ask for a better experience. I would recommend to anyone.

This is the best Public Storage facility i have found ever. I have been using PS for many years and the staff and manager are the best. The on site staff , the customer service department and the district manager have always been great and taken care of all my problems. The only down side is that they raise the price each year. ( some times a lot ). I would highly recommend this location to everyone.

very friendly and secure, they keep clean to make sure we get our things back clean and safe:)

Overall experience was by far greater than expected. Felicia defines "Excellent Customer Service". Yes, online rates are good but....... then meeting Felicia instills in me the confidence and concern she exhibits. Money can't buy that. I'm now looking into renting another unit! Why not! Felicia's got this! It's what she does. Are we paying her enough? lol She's been there over 5 years now and quite frankly is just getting warmed up. She's seems the type that goes with all this ever changing environment we all live in. Keep up the good work all and hooray for Public Storage-Arcadia.

The rates at this site are much less than the other sites in the SG Valley areas. The site also appears to be very secure and clean. The customer service agent, Felicia, is very efficient and professional. I was a little disappointed, however, that the first month was not $1 as ostentatiously advertised on the website as the promotion only applied to certain types of units. Felicia was able to explain the reason well and also pointed out that I still received 50% off of the first month rent---for which I was grateful.

Felicia is a great definition of customer service. She help me figure out what I needed in a timely manner. To add the cherry on top, she brought me water. She was awesome! This company couldn't have a better representative. She gets a 10 (highly satisfied).

When I went Into to rent a unit, Monique helped me out. She was very knowledgeable and knew exactly what I needed. She helped me save some money and helped me get into the right size unit in which I needed a bigger unit than what I thought. I would definitely recommend this to anyone needing storage. Kudos to Monique

I'm a teacher and I just spent 10hrs packing up my classroom for the summer. Being exhausted from packing and needing a storage space ASAP, I was not looking forward to the task of sifting through all the google search results. Finally I decided to just call Public Storage and see what their "$1 first month deal" was really all about. There has to be a catch, right? I was so wrong. Darryl picked up their central helpline and was professional, friendly, and incredibly helpful. He even found a better deal closer to me. On top of that he's a veteran! If you need help Darryl is your man. Hands down. The same day, I went to this location and the manager, Felicia, was just as helpful. I was running a bit late due to traffic and she stayed during her lunch break to meet with me. The process was simple and easy. Next thing I knew, I was moving my things in and I was done. In summary, based on my interactions with Darryl and Felicia, Public Storage is quick, easy, clean, and friendly. I will definitely come here again and recommend this facility.

I was very happy with the service and attention I got from Monique

Felicia helped with everything my family and I needed. U could not have asked for better service!!!

Just stayed for only a month. Manager Felicia was very nice even knowing we'd rent for a short time. Smooth walkthrough and explanation on rental and billing details. Would definitely recommend to you. AAA+++

Great customer service

The first time I went to the Public Storage office to ask for information, Felicia was there and she answered all my questions very professionally, I met Ricardo and he was also able to tell me everything that I need to know My experience was great 5 starts Thanks Felicia and Ricardo

Been using this storage for more than 5 years and I love it! Safe, clean and convenient place. Customer service staffs at the location are very helpful and friendly especially Felicia & Ricardo. I'm staying put for many years to come.

Felicia and Ricardo have being giving me very great service.. i highly recommend this facilty.......

Recently moved and needed a little extra space. Felicia, the property manager, was very professional and an expert in determining the amount of space I needed. She was also able to tell me everything I needed to know and was very helpful in answering my questions. Additionally, the storage unit itself is well maintained.

Felicia is an awesome worker and she's super friendly, I'll be the first to say this public storage I would refer a friend here. =) Ricardo has also help me in the past and was very personable. Thanks a ton!

I have been a customer at this location for over 3 years. The property is always extremely clean, quiet and safe. I never had any damage issues with my belongings in my unit. Ricardo and Felicia are always very kind and helpful. As a loyal customer for so many years I definitely recommend this location. It is also very easy to get to as it is only one block west of the 605.

Felicia was a great help. she was very professional.. & had great customer service. I would recommend this facility.

been a costumer for 6 months, since day one, Felicia has being great help. she is very professional.. & has great customer service.

Came to this storage place three separate times in ONE DAY to open a storage each time nobody was in the office! Later in the day i was able to find a lady in the office named felica,who seemed more interested in her phone and the other lady in the office who didn't appear to be a public storage worker then helping me find a storage. After i got to see the storage i decided not to rent not so much because of the Facility itself but the bad experience i had just trying to get the storage.

Property Manager, Felicia was professional and explained all details of the rental agreement well.

Felicia was a great help. she was very professional.. & had great customer service. I would recommend this storage facility to anyone looking for a storage unit.

Staff is very helpful I feel safe having my belongings here would definitely recommend to others

Recently moved and used Public Storage for the first time. I had a great experience. Ricardo was such a great help with really fast and helpful service I purchased the 5X10 storage unit which was the perfect size not too small and not too big. I will definitely continue to use Public Storage in the future. Thank you!