Public Storage Self-Storage Units at 4880 E La Palma Ave, Anaheim, CA

One of the nicest people here 😉 seem to really go out of the way to be helpful Prices definitely high but employees don't make the prices I recommend this place but remember PRICES SUK 😉

Danny the manager is very professional and courteous..if all your other workers are anything like him, you will always have my business.And you will always have a successful business. .

SUPERB. I rarely leave reviews for anything but Danny was so helpful and friendly that I asked him where I could put in a good word for him. I was able to find the closest places online through Google and quickly compare prices. I was then able to rent the unit ONLINE in 10 minutes at a DISCOUNT and when I got there Danny displayed the customer service and genuine friendliness you just don't find very often anywhere. I appreciate it and the whole process was quick, easy, and friendly - 5+ stars

Katherine was great and discussed what was needed to get me into the locker today. Great communication!

Says you’ll still access to gate on Thanksgiving even though office is closed, yet no one can get in the gate. Literally 6 different cars trying to access their storage unit based off what it says online and even on their own gate. Absolutely ridiculous.

Muy amable y profesional Katherine

14 years with Public Storage. Good experience … no problems. Always helpful managers. Katherine H. is the greatest! She and Public Storage gets an A+.

Fantastic customer service. Katherine was outstanding. One of the best storage units you can rent!

Katherine was quick and efficient and knew exactly how to help me with the insurance and billing transaction that was driving me crazy to do in my own. Excellent customer service and kindness!

Marco did an amazing job what an employee he helped me out with a discount which the other employee Jonathan did not! I appreciate his service!

If I can give this no star I would ! Got myself a 10x15 storage unit started off getting a $297 monthly rate which only lasted for 4 months. After that my new payment changed to $364 which now lasted 5 months but now they want to charge me $484 and they are telling me there’s nothing they can do . After this month I will be going elsewhere!

Put a customer's items out of their house while we move them very convenient give me a two-for-one and the use of a truck can't beat it

Sonia was fantastic. I really appreciated her excellent customer service.

One of the best storage units you can rent! The manager (Gabe) has good customer service. He keeps the units and location clean. I rent lots of times here even if I move far, I don't care the location I am at, my place to store my stuff is here at this facility. I am happy, satisfied customer and I know you would be once you give this business a try. I never have or had any type of problem. I have a piece of mind renting here. Gabe the manager is a great manager.

All units are direct access- most convenient. Attendants (Gabe) are great. No complaint.

I have been making my Public Storage Payments @ this location since I moved out this way, approx 5 months. My actual storage rental is in Orange on Main Street however, this is more convenient because I am someone who likes to walk my payment in and get a receipt. Gabe is the employee I see most often and from the first time I stopped at this location...I was SO impressed with his AWESOME Customer Service Skills!! He is always so informative and courteous that i actually look forward to paying my bill!! Well, that may be a bit exaggerated but you get the jist, yes? He is a devoted employee and I know for quite sometime was traveling between two (2) P.S. locations due to lack of employees and remodeling etc... Very nice young man and hard worker!! Thank you for employing him. Be sure to keep him around!! Thanks for your time! Jeanette R.

How much dose it cost per mo. For 8 by 10 unit

The property manager Gabe is always very attentive and professional. I've been renting at this location for a while, always excellent service.

I want to take the time to acknowledge Gabe the property manager at my public storage location for his outstanding attention to detail and and his customers any concerns that I have regarding my storage unit Gabe always gets back to me promptly with a resolution. I highly recommend this place

GABE IS THE BOMB! He was super helpful and helped me make a payment on my account when I was unable to get help from the other Public Storage location. His professionalism deserves to be recognized. Thank you Gabe!

Recently I had to relocate storage, a very trying time. Thank God for Gabe, the manager who made the process a little smoother. Gabe is a people person, kind and knows the operations of the business! Very responsive to the needs of his tenants. He gets an A+++ in my book. Please commend Gabe for a job well done!!! Thank you.

Service employee, Gabe, has excellent customer service skills and is willing to go the distance when assisting customers. I’d also like to add that your previous representative, I believe his name was Javier or Jose, also had excellent customer service skills and was extremely exemplified what an employee should be. -this review was left on behalf of Sonya.

Lugar trankilo y seguro no tiene fácil acceso, puedes estar seguro que tus cosas estaran bien ahí. Y un precio chingon. 1👍👍👍👍😇😇😇

My experience was great. Gabe help me immensely when i had to transfer my unit

Just completed my lease. Been here for over 2 years. Clean facility with great, helpful staff. Be back again if I need storage. Thank you!

GREAT SERVICE, PRICE AND CLEAN

As my business is growing I needed some space for overflow. Reached out to Public Storage to give me some options. The 10x10 was a solid fit and Gabe dialed me in walking me through the entire process.

Came to get boxes for a move. Gabe was extremely professional, nice, and helpful.

I'm in the process of moving. I started with a 10x5, and quickly realized that I need a 10x10. Gabe the facility manager is great. He understood my problem and quickly moved me into a 10x10. Yesterday ( 9/3/2021 ) I was in a major bind. I still had things to move but my 10x10 was packed with no room left. I called Gabe @ 5:20. ( they close @ 6 ) to see if he had a 10x5 unit opened. He got me into one and made my stress level go away. If it wasn't for Gabe I probably would have tossed everything in a dumpster since I had no where to store it. Gabe is great to work with, you can tell he really enjoys helping people ( which is impossible to find now days ). Thanks for everything Gabe.......

Gabe was very patient and helpful. We were able to get a unit for our needs on the first visit. Highly recommended.

We were helped by Gabe! He made everything very quick and simple for us especially because we were in a hurry. He also showed the space to show us what to expect. Gabe was very detailed about when are the after hours and what happens when you are still behind the gates at 9PM; he also explained the breakdown of the payment. Definitely recommend!

Reserved a space on a Friday afternoon and was able to take care of almost everything online, but came into the office Saturday morning to take care of the payment. Gabe was so kind and helpful, he explained everything to me and made sure I knew everything I needed to know about the process and the property! He was quick and efficient and made everything so easy, thank you Gabe!!

DO NOT STORE HERE. We had a break in to our unit and items were taken. Security is seriously lacking with the back of the facility backing up to the river bed and people can jump over. Beware.

Gabe was fantastic and helped me with all of my questions. I have a unique situation since I’m storing work inventory, and he helped every step of the way! Thanks Gabe!

Gabe was very friendly and helpful. Storage unit was clean.

Great help here from Gabe!!! Got me set up with no issues.

Gabe is as good as it gets !5stars 4that. dude thanks Again Gabe!

Gabe made renting a storage easy, From the time I walked thru the door he was friendly and helpful, I highly recommend this location!

Gabe was great! Made the entire process very easy. Thanks.

Great place

I have rented at this location in the past and Javier always took excellent care of the facility and any needs we might have. Today my husband needed some extra storage and Gabe easily and quickly got him signed up. Gabe gave us excellent customer service. He was extremely friendly, knowledgeable and and efficient. I can see this facility is still going to be perfect for our needs.

Awesome customer service. This location is clean and I like the hours of operation. Alexis helped me transfer to a bigger unit without any hassle.

Gabe, the manager is super! He is very helpful and goes the extra mile to be sure the patrons in this facility are informed and are able to feel safe about storing items there.

I wish the prices were lower lol, but when you have to get storage, this was a very easy, streamlined way to go. I had to set up the units on short notice and I rented 2, one on the web and the other in person. The renting experiences went quickly and without any problems. Javier made sure that my rental units were clean, the locks were there and answered all of my questions, he even met me at the unit to make sure that the lock was set up. He really made setting up their service friendly and manageable.

Great customer service and easy sign up with Alexis.

Great Staff, clean property!

Just came into this facility today to rent a space for the first time and it was fast and easy Thank you Deanna for a great experience *Update Came in for a unit transfer, Nicole helped me with bunch of questions that made the transfer smooth and easy, she was very helpful and friendly.

Javier was very friendly, professional and helpful. The grounds and unit were very clean. I was in and out of the office in just a few minutes. Thank you.

Javier was quick and detailed about the entire rental process from start to finish. Excellent service. Definitely recommend

I really don't have no complains but that the guy that works here is very professional and a hard worker you guys need more of him !

The manager Javier is very helpful and knowledgeable. He does a wonderful job.

Great service! Javier was great!

Fantastic customer service. Javier was outstanding. Everything was as promised including the price, the type of storage unit and the easy initial check in process. I'm glad I chose this location!

Working with Javier was wonderful. He is very knowledgeable and very thorough. When we arrived he already staged our unit. It was clean and ready to go. Our experience was nothing but positive. .

Javier was very helpful, professional, polite, and knowledgeable!!! The facility is well kept, clean, and safe!!! I highly recommend storing your stuff here!!! Fantastic from start to finish. Thanks so much Javier!!!!!

Good service thank you Javirt

Called to get a unit and gave me an appointment within the next hour , Javier was a big help thank you !

Great service from Javier I recommend this location

Javier was really helpful and attentive, answered all my questions concisely and had a great attitude! The unit was spacious and clean, and leasing the unit was very simple and quick, I highly recommend this location :)

Very efficient customer service. Alexis was polite, knowledgeable and helpful. We completed the examination of the unit and the rental process in less than 30 minutes. The unit was clean and ready to be used.

Kyle was helpful, supportive, and knew the answer to all our questions! Thanks for the help Kyle!

I just rented a second unit today and Kyle was there to help out. He was awesome, very attentive and helpful. I give him 5 stars.

Tks Javi por que siempre nos ayudas a encontrar lo que necesitamos exactamente y siempre con la mejor actitud

Awesome service very thorough Instructions Great Place Javier rocks

great location and great customer service. Javier the property manager help me out. he was great in show6me what I need it. thank you for the service.

Clean facility but the gate configuration to get in and out is a bad layout with most facilities have drive up key pad entrances

I used a 5×5 unit for about a year here. Everything went perfectly, from start to finish. If I need storage in the future I would definitely come back! The property is clean and well maintained. The location is in a nice, safe area. Great experience all the way around!

Have had EXTREMELY GREAT service & help from Javier. He seems to really care! Good guy👍

Javier was super friendly and attentive to my needs. He made my set up/ move in experience super easy. I highly recommend this location.

Javier is awesome

Amazing service Javier is great.

Amazing Customer Service

Today is my last day with public storage and my experience with Javier and this location was great.....

Javier is an extraordinary manager! He goes above and beyond to service his clients!!! He is extremely friendly, helpful, and knowledgeable. Thanks so much for a great experience!!!

Andrea she’s awesome helped me to get the perfect unit for my need! Thank you Andrea

Andrea gives us first rate customer service

Average storage

Greate service like always. Every time I pay my unit here Javier greets me with a smile. Thank you for always treating me with respect. Great location too bad I have my unit at different location and not this one.

It's very clean facility updated and well-managed by Javier

Paid my mom's bill there. It was quick and easy.

Great experience from the start! Javier was kind enough to wait for us after hours. He did a great job explaining everything to us thoroughly. Ask for Javier... he's the best! Thank you Javier!

Javier is so kind and extremely helpful and professional. We truly appreciate his help and all the service he provides

Helpful, thanks javier

Javier is the most helpful, considerate, and professional employee I’ve ever met at a public storage facility. Bravo!

Have had multiple different units over the years with different companies and hands down this is the best one. Very accessible and Javier always helps me out. Exceptionally professional and informative. Thanks Javier

Very helpful staff, I have been on and off customer for some time. Javier has always tried to help

Javier G. Was very helpful and and knowledgeable also he walked me through the premises and showed me everything that I needed to know and then some! Thank you.

Thank you for all you do , it’s been a great experience, thanks to Diana great professional service.

Excellent location, great customer service. Safe trustworthy, highly recommended !!!

Javier is very professional and helpful. Would recommend to store here.

Javier best service

Buen servicio javier gracias public storage

Visited my rented Space. All operations are running smoothly.

Javier was awesome!!! Great customer service!! Recommend to all .

Javier gives you excellent service. He is on top of everything! And always greets you with a smile!

Be careful! 6 months into this relationship my rate went up 20%! Unbelievable! Make sure you negotiate a better deal than that, or go someplace else. When I questioned Javier he said the going rate for my unit was $346/mo, yet I see it listed today for $314/mo. Like I said, be careful. I trusted someone I shouldn't have. I feel betrayed. Other than that, it's a good, well maintained facility, thus the 2 stars.

Thanks for Helping us get signed up quickly.

Deanna was great, give her a raise.

This storage facility is overall a great and safe place. The customer service here is amazing, Javier and Deanna really go out of their way to make sure that you are taken care of and have a great experience.

Great service

Javier is very friendly and does his best to make sure you have everything you need and all questions are answered. Very professional. Very glad we found this storage!

I have been researching and visiting storage facilities for two weeks now. I ended up renting from this Public Storage because of the price and the excellent customer service I received from Javier. He was very professional and knowledgeable. Thank you Public Storage and Javier for the great experience.

Self storage finest

Javier is amazing thank you for the service

Great service very helpful staff

Great service and great hours. Javier the property manager is awesome. He really cares about his customers I recommend this location.

Great place Javier was very helpful

Tymahj was a great help! Very informative and helpful ! Also very polite. Thank you

Javier was really professional I really recommend this place

Great service. JAVIER was really helpfull and help me get a great price for my unit. Great hours and clean facility. Thank you for the service.

I highly recommend this facility. Awesome service! Javier is very helpful and in my opinion went above and beyond to help me out of a jam. It is clear that he cares about his customers.The facility is well maintained. The location is easy to get to from the 91 Freeway which is another bonus.

The management is cool. And it's a nice cozy place to keep your belongings.

Always a pleasure to deal with Javier at this location. Thank you for the service.

Great service thank for te hemos. I recomend tus place Javier is great.

Excellent service very friendly

Went in today and was helped by Javier who was very helpful informative and very polite. Customer service is great. Highly recommend this place.

Good service thank you for giving us a secure space. Javieris the best.

Great service and great hours at this location. Javier is great. I recommend this location.

Javier the resident manger of the 4880 E La Palma Ave, Anaheim, CA 92807 public storage. I read reviews about how a few items went missing when a payment was late. I figured its just a matter of time before the person who has plenty of time to pick at the locks to be successful. So what i did was i made sure to have two very large locks so they consume as much of the lock space as possible and make sure to have the lock key hole facing the wall limiting access to the key hole making picking the locks more difficult since the lock pick will have less space to slide in and out of the lock and comb the lock pins. That seemed to have a better result but none the less the will to pick my locks continued. Javier, every time i come in to access my storage units. Javier shows up with his Disneyland swiper gets close to my units to checkout what's in the unit. Every time i visit my units i check my locks. I find them mispositioned from where i left them the time before i also notice some one had tried to pick the locks. I asked and he says he does not see anything of this sort. I leave marks on the lock before i leave every time. And when i return i find those marks have been tampered with. He kept doing that over and over and over untill he got a good look one day as he passes by with a new female renter In late july 30th i paid both of my units all pass due rent. My account was current and fully paid for. Javier guarantees me that every thing will be okay. And i do not have to worry about my items being auctioned. I asked if it was okay to pay the late fees at later date and javier insured me that all will be okay after I paid and  he restored access to both units. On Aug 29 i get a voicemail by Javier telling me he trying to save me a 55 dollar lean i did not hear that message at the time thinking every thing is okay. Comes September 5th i get a voicemail by Javier telling me that public storage will be cutting the locks on one of my units on the 6th so i needed to pay my account in full including late fees or unit (D9) will be auctioned in October. This is one of the units i fully paid for in August. Avoid public storage and specially Javier. He is the lowest form of life. He is never around every time i needed to speak with him. I always had to make my payments at the lakeview location run by Deborah. One of the late fees were incurred due to Javier not being in that office. Whenever i mention i tried to pay or find Javier during business hours he tells me he was out of the office sweeping. He does a lot of that fake sweeping so he could checkout your unit and see if you got anything valuable he can pick your locks and get. Today i spoke with Deborah at the Lakeview public storage. She said the district manager has changed the old district manager is now the senior district manager and orange county has a new district manager her name is stephanie around the 27th of August. stephanie the new district manager has redone my previous monthly payment so that it pays my the rent for this month and fees for one unit and exposing my other unit. Making it late and added the late fees to it as well. This truth was exposed when Deborah looked at my account to see how the payments were applied. Today Javier calls to tell me that the lock were cut. I said you are a thief. He started saying the F word and many other 4 letter words and he told me "you got junk in there". As he was there and he should not have been there during the cutting of the locks as per Deborah. I got photos of what was in the storage unit. It was not junk! Looking at the supposedly reviews left by Javier customers. Most reviewers at the time of positing this review had only submitted only one review. Real people that leave reviews review more than just one place (fake). Content of this review was also sent to Bilal back in August with no response. A conversation with stephanie was also documented the same result. My payment was manipulated. To whom it my concern at Public storage headquarters in Glendale. Please investigate the matter. Thank you

Amazing service. Great locations and great hours access. Thank you for the great service.

It’s being a huge pleasure to deal with Javier at this location. I have 2 units at the location of Irvine and Laguna Woods since 2013, but I always make my payments with Javier. He is very helpful and always greets me with a smile. I have been a customer for 5 years and I have never meet any one like him. I wish I have move to his location but I don’t have the power to do it at the moment. If he is not at the office you can see him cleaning his property He takes pride on what he does. He is a huge asset to the company and I hope his superiors know that. Thank you for you excellent service and for having such a lovely personality. Employees like you are really hard to find, keep the great work thank you Javier.

Manager is an A55 H0LE

Should stay open 24

Best experience ever!!!!!! Javier is the best he goes above and beyond!!!! I am a very happy customer. Javier went out of his way the first time I came here when my kids asked for water I asked if he sold any water there and he said “ no, but let me go to my apartment and get some water.” That was very sweet of him. Then my car battery died and he went above and beyond to help me. I didn’t have any cables and he didn’t either but he found a very creative way to help me get my car running. Thank you Javier!!! You are the best!!!!😊😊😊😊😊😊

Javier is a very humble man with great customer service, always keeps the units clean and professional at what he does

Excellent service

Great service, super clean propert. Javier is great at his job. Thank you for your great service Javier.

Great service thank you Javier

Great service

Good service thanks Javier.

Javier was amazing and really helped us out !

I wish I could give this place 10 stars!! It is in the perfect location right on La Palma, super easy access as it is an outdoor location, making it MUCH easier to drive your car/moving truck right up to the front of your unit. And best of all, JAVIER (employee & manager) is the most helpful and dedicated to the customers! He was extremely helpful in our moving process and helped us to better understand the guidelines of Public Storage. He did everything in his power to make our move as stressless as possible and we are SO SO grateful for such excellent customer service!

Javier is very quick and through when answering my questions and kind and professional

Great service Javier tank you for the service.

Great service always helping when i need it. Thank you for the great service Javier.

Nice facility, even nicer people.

Javier thank you for the great service! If I ever need a storage Again, Im definitely coming back in the future.

Javier, very nice and professional young man! He made this somewhat stressful experience rather pleasant!

Great service at this location Javier the Property manager knows what storage unit you need. He is very helpful and is always working hard to keep this property super clean. Thank you for always being super nice to my family. If you are looking for a storage place, this is the right place to store your items.

Great service! Javier was a huge help in finding me the right size unit, and all the supplies I needed to make an easy, logistical move.

I just stop by the facility this morning to buy some boxes and Javier was really helpful on showing me how to stock the boxes to make a bigger one. He was really helpful and informative. Thank you for such a great service. If I ever need a storage I would consider your facility. Thank you!

I came across this location though YELP, because I was at another location in the area that had bad customer service and the location itself wasn’t so great. I was helped by Javier who was nice from the moment he opened the door to greet me. This location is clean, has great gate hours for convenience. If you’re looking to store your stuff in this area, I definitely recommend Public Storage!

Great customer service. Thank you for always giving a great service and always answering all my questions. You are the best Javier.

what sizes are available and pricing.

Acabo de platicar con Javier en otro lugar y fue muy profesional en traducir todo en español. El señor Brennen y Javier me asistieron con mucha paciencia y fueron muy amables al atenderme. Gracias Javier y Brennen por explicarme y ayudarme a rentar mi espacio. Re comiendo rentar en Public Storage.

Grat service i recommended this location ask for Javier.

Javier was extremely warm, helpful, and quick! Go to this location and you’ll see what I mean!

The person that assisted me in my reservation Javier provided exelent customer service, he is very well trainned and knows all his stuff. Leasing the storage unit could not have been easier than this.

I never give reviews on the places I go but this time I'm doing it for my dad. He was ask by the manager for a review. My dad saids the Manager is super helpful and always keeps his unit spider web free. He keeps this place super clean and he is always ready to lend a hand when need it Thank you for the great service.

This is absolutely the best storage facility I have ever utilized. Just a note, I rented storage lockers in various locations throughout Southern California for the past 40 years. Javier is the on-site manager and he is the ultimate professional. He is always friendly and cordial and he is one of the hardest working employees I've ever witnessed, regardless of the business or profession. If he is not in the office handling his administration work, then he can be seen out on the property making sure it is always clean and presentable. The hours to access your unit are the best around, it is in a safe location, and if you have a choice in storage facilities, I'd highly recommend this one. The facility rules, policies, and regulations are reasonable so just follow them and you will be fine.

Today was my last day from this location and I was so glad that I stored here. Javier had this place super clean and secure I'm definitely coming back to stored here if I ever need a storage again. Thank you javier for always helping me out you deserve a big race. You are a huge asset for this company. Thank you for your great service.

I recently checked-into this property with the assistance of Israel. Excellent Public Storage representative, he was very courteous and helpful with all my questions and concerns about the whole Public Storage Facility policies & procedures and answered all my questions with patience and detail - thank you very much for a great experience!! I highly recommend this facility to anyone looking to store their things to make the needed room in their home!!

Good service fast and easy. Clean property and Javier the Manager was really helpful showing the units.

Javier gives great service, well kept up facility, always willing to help out anyway possible

You'd think storage is storage, what's the difference? Well, the management (staff) is what makes the difference! Javier has been just fantastic since day 1. The restroom is always clean, when I come by no matter what time of day, he is always around, always busy doing something! There is not one spiderweb in the entire place. Not only is he always busy, but he is always willing to stop and help or listen to any of many issues! (Replace my pull string on the light, run down prices for all size units, answer any of my many stupid questions) Public storage on LA PALMA is The BEST and it's totally because Javier makes it that way. (Plus, my dog just loves him-so I know he's cool!)

Great place to store your items that you can't keep in your home temporarily. Very affordable. Also very safe has 24/7 camera monitored facility as well as all around tall, large iron gated all around facility with a personal gate code per individual tenant. (Each tenant has their very own gate code; and can change the date code any given time they like) the first month you will need pay a dollar after that depending on your particular unit size you will pay accordingly each month. There is a pricing chart that you can look up on the internet under Public Storage. Just Google Public Storage pricing chart and size of storage unit chart and it should pop right on up for you. 😃 They are much cheaper than a lot of other storage unit facilities I've looked into. I'm on a very limited income so I have had to look into this in depth. Since I decided to go with Public Storage, I've had No Problems What-So-Ever with Public Storage at all. Plus, they even have a 5-10 day grace period (depending on which location you're renting from) which is very nice for the months that money is tight. Go Check them out for yourself and see if Public Storage is right for you, like they've been for me. ✌❤☺

Great service I recommend this facility Javier is great.

Javier was very thorough and helpful!

JAVIER HAS GREAT CUSTOMER SERVICE THANK YOU FOR THE SERVICE

Good service I recommend

Javier is amazing 😊

People in here is very nice

They are very good with their lock checks. I had my lock not secure a couple times and they informed me. When I was moving out and had trouble taking out my lock off my storage, Javier was efficient to come by and help out. Once he got to my unit, he knew exactly was wrong and got it out in literally 2 minutes! He is polite and provides amazing customer service. The facility is clean and well kept and I would definitely recommend my friends to store their belongings there.

Great place, great staff

Javier made the move in process super easy. He's professional and friendly. I'm really glad I found this location.

We only went there once; to clear out my mother's storage. When we arrived, Javier was taking a lunch break but came back before the time he specified. He was very courteous and polite, and showed where and opened the outer door to the unit for us. He even helped us throw away the trash. If we ever need to rent a space, I would definitely rent here and will recommend to everyone. Thank you, Javier, for your kind and courteous service!

The staff (Javier) and service at this location was excellent. I would highly recommend this location for your storage needs.

Javier was so helpful and explain everything in detail. The facilities are very clean and the rates are excellent. I'm so happy with my decision on choose Public Storage.

Great customer service ever. I recommend this location Javier is great by finding you the right size unit. Plus all his units are drive up really easy to access. Thank you Javier for always keeping this location clean.

Javier was a great help and made my move easy.

My 2.5 yrs at this Public Storage location has been great for my downsizing in our situation recently. Javier is a Kind, Friendly, Helpful Manager with good advise and hands on help!

Great customer service Javier it's really helpful. I recommend this location. Everyone I come to my storage Javier keeps this place super clean.

The first unit rented at Public Storage in Anaheim (La Palma Ave) was a very good experience as Javier was greatly helpful, informative and took the time to ensure the facility met our needs. However, it was a week later when another large unit was reserved and after 12 hours of packing and moving our very large furniture we arrived at the facility at 6:05 p.m. (5 minutes after the office closed), we discovered that the unit reserved would not accommodate all of our furniture. I noticed someone was in the office and knocked on the door. Javier stopped closing up for the day, opened the door, and listened to my predicament. Because the "System" was already shut down, he could not input the necessary information to switch units to a larger one. Nonetheless, he took it upon himself to find an available (larger) unit for us and assisted us with opening it and changing all the locks. The next day, we completed all the necessary paperwork (which expedited very quickly!). The price for the storage units are very competitive in the area, however, it's the personal attention to detail, and courtesy shown by Javier that leads me to highly recommending "Public Storage" on La Palma Ave., in Anaheim!! Javier is the BEST!!!

Great costumer service and so so helpful with everything we needed.

The property Javier was extremely kind and helpful! He really went above and beyond to help me! Javier has amazing customer services skills. He is very friendly, patient, and informative. He helped me make a good decision in my storage needs. I would recommend this public storage to anyone. Ask for Javier!!!

Javier offered qiuck, excellent customer service during my move-in with Public Storage. I would definiely recommend this storage facility.

Great costumer service 10/10

Great service. Javier was really professional, knowledgeable, helpful and friendly.

Javier has a great customer service. Very helpfuland very charming. I recommend this facility javier keeps this place super clean.

Javier went out of his way to give me great customer service.. With one minute to close he still stayed open and got me what I needed.. Thatnks a million javier

I searched the web for the best rate and found this location and was guaranteed an excellent rate for 6 Months, Javier was very professional and cordial. overall a very easy process and very reasonable price

I was Very impressed with the service javier gave us. My wife rented a space at this location yesterday. Javier find us the right sizes. He keeps this place super clean. I recommend this location javier is very helpful.

Great customer service & satisfaction!

Evelyn was a very great help getting me into the correct storage unit.. I would definitely recommend this place to other people..

I met with Evelyn who was uber friendly and very professional. She made sure that I had everything I needeed. Would encourage anyone to rent a storage locker from here.....Also ask for Evelyn....she will hook you up

Javier has great customer service. I recommend this property.

Javier had great customer service very welcoming.. The property was well managed and maintained.. I would definitely recommend to family and friends

I have been with Public Storage now for a year, I have had other storage units in the past , But the help I get from Javier has been the best customer service I have seen in the yrs I have had units. that have not been as nice and the property wasn't the best. The cost was higher and the service needed improvement, also the women that have helped me are very sweet and helpful,

Javier has a great customer service I'm happy with the service. I recommend this location specialy Javier is great in finding the right size unit.

Javier has the best customer service ever. He is very professional on what he does. The process was fast and easy javier was great on getting me the right size unit plus the facility is super clean. I recommend this facility. I'm impressed with the service.

since i needed to store for a year, i shopped around more than 8 sites, and solely for Javier's professional yet caring reply, i chose to actually visit and see the facility. He is a real gentleman and very detailed in his business, yet caring and very friendly. thank you PS for staffing your site with someone like him! Great job Javier!! LAX United Cap Investments

Javier thank you for your great help. We appreciate your assistance with the public storage.

Javier has great customer service. He is really help full and always know what he is doing with his job. He is really friendly and professional. I'm happy at this location.

I have a unit at this location with my brother Donald. Javier is a wonderful person. He is always friendly and very helpful. He has the property very nice and clean and he really nice with is. I really recommend this storage facility. Javier is great at finding the right size unit. I'm very happy at this location.

Manager is wonderful and polite facility is neat and clean. I feel safe storing my stuff here.

My experience today in getting my storage unit setup went very smoothly. Javier was very thorough and very informative. I was very impressed on how he multi-task and still remained very friendly. He has awesome customer service skills to say the least.

Well I had a great experience at this location I did a reservation online at night time and Javier call me the next day to set up a appointment. I was really impressed with the service he provide. My wife did the rental Javier made everything stress free plus the property look really clean. I feel safe that every customer knew Javier and where happy to see him. I recommend this property Javier its really professional. Thank you Javier for the great services.

Is a good place for storage of my things and Javier is very helpful and nice.

Very professional Javier was a great help. great customer service.

I received great service and assistance from Javier at this location.

Javier was really helpful and very professionally. I'm happy with the unit I rented from this location Javier keeps this property very clean. I definitely recommend this facility.

This location is the best. My husband just got a unit at this location last week. Javier was incredible nice and very professional. He got us the unit we need it and explained us how to store our furniture. Great customer service. I definitely coming back to this location in the future.

Javier was very helpful with answering questions and taking care of us with our rental needs.

I love this facility. Javier went out of his way to make sure all my questions were answered. They run a very secure and clean storage yard. I would recommend it to everyone.

Javier was very helpful in helping me find a storage unit. It was very fast and painless. I recommend Javier and their facilities.

Kathleen was wonderful and so accommodating during our visit to look at storage. She provided all of the information we needed and provided ample time to look at the different storage sizes. Appreciated how clean the office and units appeared and she even put a new rope on my unit for easy roll up. On the day of contract signing, she even assisted with a lower rental rate!

Javier Gomez at the Public Storage location at 4880 East La Palma Avenue, Anaheim, CA 92807 was very kind. helpful and courteous to me and my family members when we applied for a storage unit last Friday 2/06/15. He was very thorough in describing and explaining all of the necessary steps and reasons for the transaction. He is an asset to the Public Storage organization and should be commended! I also would recommend others in using this facility. In addition, Kathleen was also very helpful on the phone when I called several times before meeting Javier. Brian Waterbury

Needed help and didn't have a lot of time. Javier Gomez was very helpful, fast, and efficient. Was in and out quick and got what I needed. Easy location to find also.

Facility has best options in surrounding area. Kathleen has always been super helpful since I started renting from her and is great at checking in frequently to make sure I'm satisfied with my storage unit. Plus she always has a friendly hello when I see her!

Kathleen has been exceptionally helpful in my storage requirements. She's personable and knows her job very well.

Love the.property. very clean and.the ladies are very friendly and helpful in answering questions. I now know what everything about storage.

My experience with this storage facility recently has been a smooth process. I was treated with good customer service, they explained all details clearly, and I feel confident that my belongings are safely protected with the secured gate and that a manager is on site.

PLEASE READ IF LOOKING INTO RENTING FROM "PUBLIC STORAGE" First and foremost... This facility and it's employees deserve a "5" Star rating (Kathleen is very good at her job). They're very helpful and have facilitated any and all requests I've ever had and I'm sure they do the same for all their clients. The primary issue is with the corporate lease agreement from "Public Storage". We executed our lease in December, 2013 during a period of promotion for "50% off" all units. Amazing discount especially for the area. Now the lease is executed with a "set" monthly rent. The shady business practice of this lease is that clause 2 titled "Term and Rent" states: "THE MONTHLY RENT, AMOUNTS and type of other fees and/or charges, as well as any other term of this lease/rental agreement, MAY BE ADJUSTED BY OWNER (Public Storage) EFFECTIVE THE MONTH FOLLOWING WRITTEN NOTICE BY OWNER TO OCCUPANT SPECIFYING THE ADJUSTMENT, which such notice shall be given not less than thirty (30) days prior to the first day on which the adjustment shall be effective". -Q. What exactly does this mean? -A. Owner ("Public Storage") can "adjust" (raise) the monthly rent (regardless of what was agreed upon at the time of lease execution (move-in) effective a minimum of 30 days from time of written notice on the 1st of that month (Notified of increase March 14, rental increase effective May 1). Written notice is provided on a post card via mail that looks like "junk mail" (really; one could stipulate that particular form of "notice" for a reason...). In theory, you could sign a lease with an "agreed upon" dollar amount for your unit and the very next day, they could send you a postcard informing you of a "raised-rate" effective the 1st of the month after 30 day minimum-period and they are legally authorized to do that based on the content of the executed lease agreement. As mentioned before, this location and staff are tremendous and I have nothing but positive things to say about them. It's unfortunate that at the time of reviewing the lease, it's not always easy to translate the contents until it's too late and realize the reality of what you've already committed to. With that said... BEWARE your rate can be adjusted at any time and "Pubic Storage" is very sneaky about it.

Kathleen and staff are great.units are clean and easy to unload at.I like the ease of the drive up unit.

We where helped by Kathleen. She was very polite and went above and beond. I would recommend renting at this Public Strage.

They have great prices..The staff is very friendly.....This is a great place to store your stuff....

Kathleen is the best! She made it SO easy to get my storage unit. Thanks Kathleen!

Awesome customer service! Kathleen was always around to offer assistance or even just ask how I was doing. Great experience. Thank you.

Staff was very helpfull.... great prices..Thank you

Very good service. Wonderful person in Kathy very helpful and quick.

Quick and easy set-up! Kathleen and Lora were extremely helpful. (Just wish you could choose a climate-controlled unit)

Public Storage in Anaheim on La Palma is very clean and very well maintained. The manager onsite, Kathleen was very helpful and went out of her way to fit us with the best unit that would meet our needs. Thank you!

Kathleen was very nice and considerate, helped me with everything that I needed in the type of storage that was good for me. I"m so glad I came here.

Absolutely awesome experience. Everything was explained clearly when I moved in so there were no suprises during my time there. Had almost all my possessions in storage for nine months and thought for sure i would have damage from pests but everything was perfect. Moved out today and they even kept the office open for me past closing time to ensure iI didn't get charged an extra day. Thank you Kathleen and Lora!!!

Very helpful, Kathleen & Andrea always smile I'll say best customer service.

Great facility and service! Staff always friendly, helpful and walking the property and saying hi to everyone. Facility always clean as well. Will definitely return to this facility for my rental needs.

Kathlee &Lora they're the best

Hi I am Horacio . I did have a very nice experience in this location . with Kathlen is easy to get along and make the business a friendly moment, She will always inform you correctly and guide you the best way . I will always came back is I need it .

I have been with this location for over a year and have been very pleased with the customer service that is provided. The employees are very friendly and helpful and make me feel that my property is safe in their units.

Was our 1st time renting a unit, Kathlean and Andrea were super nice and funny. Very helpful, made sure we had all of our questions answered before we left.

Easy entrance,exit. Clean. Friendly staff (Kathleen, Andrea and Lora. I would recommend this property to friends.

Thanks so much Lora and Staff for all of your help getting me moved in I so fill at home !!!!! Thanks Vikki

Love Kathleen at Public Storage she is so kind and very friendly. Easy to work with and she aways has a smile. It a nice place to store your extra items that are not being used at the moment. The staff is pleasant, understanding, and will work with you to find the right unit for your needs.

Wonderful service was provided by Kathleen and Andrea at this location. They were both extremely helpful and we are proud to rent from this location!

Randy was very helpful and accommodating. I really like the drive up units, I don't have to lug my belongings up hallways or elevators. Randy is no longer with the company, but have recently dealt with Kathleen and Andrea who were very friendly and helpful.

The service is friendly. Randy was very nice and helpful.

Randy has been a lot of help, I have been there for years and won't change

Love Randy - Seems happy and always greets me with a smile! If i have any concerns regarding my monthly bill or storage locker he always offers his attention. For me it seems like service with a smile such as one would experience in the mid-west. Keep up the good work Randy! Happy Storage Renter

Super easy. Rented the unit on-line. Received a call from Randy that day making sure all the information was correct and asked if we had any questions. On move in day, Kira helped us out and was the nicest ever answering all my questions and getting us moved in quickly since it was so hot outside. Love that these are all drive up units so no need to lug the furniture too far. Great facility!!!

I came in to check out some boxes for a move. Randy was friendly and eager to help. He made me seriously consider a storage unit for an upcoming move when I had been adamantly against the idea prior. I left feeling, should I choose Public Storage during my transition, that Randy would take good care of my treasures.

Randy was great. He was very friendly and helpful. He always offered his help. I liked how this facility had all drive up storage rooms and I didn't have to lug all my stuff up a elevator and down halls. If I ever need a storage unit again I will definitely go back.

Excellent customer service! Any help you need with storage, these guys are there!

Randy does a great job! He found me a great unit to store one of my antique cars and some funriture as I had outgrown my garage. He was also very helpful in explaining insurance and shipping and storage supplies if I needed them . He is the best!

Randy is the best. Set me up with the right size units when we had to move our business and other storage units in a hurry. Very easy to work with and shows great care for his customers. I like Public Storage but it is always the people that we deal with that keeps our business.

Awesome!

Randy was such a great help

The move in was easy, the facility is well lit, and the on site manager is the nicest man! He could have sold me to rent a unit from the property just based on how nice and helpful he is!

I came in last month to get some boxes for our move. Randy was such a great help and he helped me get everything I needed. He was very knowledgeable. If we still lived in the area I would definitely visit this business again.