Public Storage Self-Storage Units at 1290 N Lakeview Ave, Anaheim, CA

Highly recommend this facility. Antonio was very friendly and helpful in answering all my questions.

New customer as of today and the best experience for renting, checking in and access to my ground floor roll up unit!!! Only 1 issue; using the PS App SUCKS!! I could not get the gate to and I refused to.agree to the app terms. You would need to read it to understand my confusion

Antonio was alot of help

I was blown away by the level of professionalism and customer service at this Public Storage. Antonio went above and beyond in answering all my questions and explaining all the information. He made the process seamless. Great location.

Shoutout to Antonio and this PS location! Antonio is really knowledgeable about the different options available and recommended the best unit for my needs! In glad I signed on here

Antonio was a great help! Very knowledgeable and answered all my questions! I highly recommend you come here!

Antonio was a lot of help today

Amazing, quick and easy service ! The manager there was super friendly and helped me Right away !

Review (0 stars): I just want to warn everyone about this storage facility—this location is terrible. Be very careful with your belongings because the security here is completely unreliable. The staff is irresponsible and does not monitor who enters or exits the storage area. My storage unit and the 3 other storage was broken on last Sunday around 7:00 AM by two people who had access code. The thieves entered by a white Toyota with an access code. Despite having two locks on my unit, they were broken. All my valuable tools were stolen. After looking at other reviews, I realized that theft has happened here multiple times, the last one was a month ago and yet management never informed renters or took any steps to improve security. They just collect money and they don’t identify who rent units, no security and monitoring during the hours of operation! I have personally seen suspicious cars parked inside the facility for an entire day with people sitting inside just watching other units, observing renters with their stuff. The management didn’t even check on these suspicious activities or warn customers. I am extremely dissatisfied with this facility. This place is constantly targeted by thieves, and the management does nothing about it. If I could give negative stars, I absolutely would. Stay away from this storage facility!

Very helpful and accommodating. Antonio walked me through everything. Amazing place!

Located on Lakeview in Anaheim. Don’t rent here unless you get an outside drive up unit even then is risky. Interior units have beat up fragile doors can be easily manipulated. Somehow my unit was burglarized even though I had 2 locks they have cameras and employee living on site didn’t do any good. Even worse happened during gate hours. They don’t do anything to help you just call police & hope they have time to investigate. This entire area is ridden with crime take your precautions & research the area looks nice but it’s a fake illusion of reality criminals flock to this area & get away easily no one is expecting this area to be ghetto but it is. Homeless people living out of the units hanging out in cars all day probably watching ppl and waiting to commit a crime. Also employees are sketchy they claim to know things but don’t share with tenants, no incident report even though their property was damaged as well. My unit was left open all day & night while they say a vendor was coming who nvr showed up to repair the lock. The officer even told me this area is not good & the facility is outdated, recommended I use extrastorage facility b/c they have concrete interior walls units are completely sealed off vs this place has wood panels & drywall with openings at the top. He said criminals can sometimes burglarize from inside climbing or cutting through the walls hitting multiple units at a time. Lived 20 years in IE no problems quiet & safe, moved to Anaheim to be closer to work nothing but problems, expensive, over rated & poor customer service.

Antonio made the experience super easy. Kat was a lot of help setting it up too

Antonio has been OUTSTANDING in his presentation and information of the units...insurance and all aspects of renting a storage unit ! I thank him for making my decision so easy !! Well done Antonio !!

Antonio and Dorsa were big help today. Antonio was a lot of help during diffcult times

Martin was very helpful and provided excellent customer service Thank you

Amazing service given by Antonio. He not only does a great job but he looks after the interest of the clients. Being a long time customer...I can recognize good people.....he is a great employee. Give him a raise.

Antonio provided me with excellent service. Thank you

Antonio is a great help every time I have questions. Super friendly 🤗

Antonio was a lot of helping completing the rent by phone!

Antonio was big help

Hi I've had a storage unit since 2019. The manager Mr. Antonio is an absolute awesome person. He made my entry easy very easy. Than showed me their app for android which has many functions to include opening the gate to get in. How cool is that? The major absolute downfall NOT Related to Antonio, but to the company itself is the very steep price increases. My unit is 5x10 I started at $89.00 a month, than the next year that literally doubled. Ok still not bad and easily affordable. Than the next increase now has me at $171.00 for a 5x10. That's getting very close to pushing out of my unit. I'm very very concerned that the next increase I'll not be able to justify. This place is clean very very well maintained and well light at night. Antonio is the beat part about renting here, the most friendly person I've ever met and great customer service to boot.

It's a Storage facility!!!

Lots of Units

I would like to thank Jonathan for helping me with the online process of renting a Storage Space. He went above and beyond to make sure I understood what to do. He was also very polite and patient with me. It was a pleasure doing business with him. Than you again Jonathan!!

No one is ever there Elevator breaks down when you need it Poor service

Jonathan Pulido is a great customer service rep. I walked into the facility frustrated but Jonathan assisted me with excellent customer service and took care of my issue. More reps should be like Jonathan. Thank you Mike

Good service by Antonio

Jonathan was great and even better that he was a Spanish speaker thank you public storage

Fast and easy Jonathan was great help! He was very informative and answered all my questions. Thank you Jonathan.

Jonathan was great help with my retal

Easy process. Good experience. Antonio was a great help and very friendly.

I had some questions about the prices and an employee name Jessy was really helpful

It’s not open to walk in

Antonio was super helpful this weekend. Made my experience to much easier.

The Lakeview Ave Anaheim CA facility is new. I moved from Public Storage on La Palma - because they are demolishing and rebuilding NEW. The Lakeview location has the upgraded security systems. And NEW. (12/17/21) Reaffirm - 5 stars. (02/23/22) Still earns 5 stars. (02/10/23) Just visited today! Repeat 5 stars.

Good service by antonio

My rent was surprisingly increased by 30% after less than 5 month rental period (from $310 to $415) I did NOT receive any notice before the increase and I just knew about it by chance when I logged into the Public Storage app. I only received the notice after I contacted customer service to complain. Customer service informed me that as per contract they have the right to change the price on moth-to-month basis, which is entirely unreasonable and unacceptable. It worth mentioning that similar units at the same facility if offered for less than my new rate hike. It is very unfortunate that Public Storage company would allow their facilities mangers to take advantage of costumers' circumstances and inability to move their stuff to another facility on such short notice if they do not agree to the new rate. I'm definitely looking for another storage option, and I will pass my bad experience with using ever mean possible so others will avoid my same mistake.

Public Storage is the best storage company in Orange County! The process was dialed in and convenient and their staff was very polite and helpful! Katherine was very knowledgeable and quick to help. Truly this company goes above and beyond. Thank you!

Katherine helped me save $50 a month on my storage!! Thanks so much!!

Experience here has been great!

Clean units. Light didn't work inside of unit. Staff is friendly and willing to answer questions and work with you.

Had item stolen from a .locked unit. Person on duty didn’t seem to care at all. They advertise a secure site and things should not get stolen.

Javier and Angelina Is such a nice person and always helpful in every day she can... I like her alot...

Antonio answered all my questions and was very helpful. I recommend this public storage.