Jaime on Paradise Ln is so professional and has great customer service. She also goes above and beyond to help all customers. I recomed using this location for all storage needs
BRAND NEW PHOTOS COMING SOON & I like that public storage that color 's orange
Jamie was super helpful and efficient.
Jamie at Paradise Ln location is super professional and very helpful. Anytime, we had any concern, she solved it promptly. My family and I highly recommend her to be a manager; she will fo an awesome job because she is a true leader and problem solver. Thank you Jamie!
Jamie was super helpful today when I was having an issue with a lock where the key was stuck. She went out of her way to help me with it and I was so appreciative! Thanks Jamie!
Denise, Jamie, and Sarah were extremely helpful.
Jamie & Denise were super helpful and accommodating as I moved into my new unit from across the country! Highly recommend this location
Jamie was awesome! She made the process so quick and easy!!!
Jamie was so helpful, friendly and professional.
Excellent customer service.
Jamie was great, very helpful with our account and suggestions to make moving easier!
Jamie was amazing and very helpful. Highly recommend.
Sara was very helpful with everything, thank you !
Jamie gave us outstanding service! Amazing person!
Jaime, very helpful and professional.
Jamie was awesome very polite and respectful and helpful!
Jamie is totally awesome makes it worth driving to Frank Lloyd Wright
Jamie was excellent and made the process of renting a unit was so easy and professional!
Jamie was nice to us. She was gracious And so helpful
Great customer service from Jamie…👍
Jamie is awesome! Amazing service!
The new person Jaime and TJ were Wonderful and very Helpful. I felt Safe and Secure at Property with the Cameras and Gate code. Very clean area. They Both friendly and funny.
location is well managed by sara
i highly recommend renting with Sara
Clean storage room at affordable price.
Great place and service by Jamie. Solid all the way.
Jaimie is great at interacting customers! She handled my case efficiently and was friendly and knowledgeable. Welcome to the Valley Jaimie!
Had a great experience and felt my items were safe. Affordable prices and temperature controlled. Michael from the main office was very helpful and went out of his way to make our move our process easier. At the end, he checked us out and left us a voicemail when it was complete.
Michael was helpful with all my questions. The facility was clean and would recommend this location to anyone
Hannah was very helpful and informative when I went here. She answered all of my questions. Good costumer service
My experience with Public Storage has been very positive. They were transparent through the reservation process and followed up with timely and clear emails. One thing to note is the "first floor" may not be at ground level and instead may be below in the basement. It's not a problem but I didn't grasp that during my sign-up process.
I want to call out Michael W. at the 8122 E Paradise Lane
Scottsdale, AZ 85260 location. He was super helpful during a stressful afternoon offloading a 26 ft U-Haul into my storage unit. He was patient with my many questions and went above and beyond to help make my experience as smooth as possible.
Just vacated my unit today. Super easy process. Michael was super helpful great customer service. Appreciate the time I spent here!!!!
Hannah's customer service was outstanding! She went above and beyond for all our needs. I was impressed by her professionalism and genuine desire to ensure our satisfaction. I highly recommend!
Deja and Ashley were outstanding and incredibly helpful. The process was seamless thanks to these two excellent professionals.
Mark has been excellent throughout the entire rental process for a storage unit. He has been beyond helpful. He went above and beyond in helping me with all of my questions! He is great 6 stars!!
Mark was very helpful and tended to our every need. Storage space is more than enough and I'm very satisfied!
Victor did an excellent job for us
Super friendly environment
Some of the best customers service I’ve ever had
Had questions about my monthly bill. Danni explained everything and even found a way to reduce my monthly rental bill.
This facility was great for what I needed. It is clean, easy to access, and always felt my things were safe there. I believe it is Jeff in the office was very helpful with any questions I ever had. Would recommend for anyone needing a good storage space.
Had a great experience at Public Storage. Jeff was extremely helpful. Things couldn’t have gone any better. Thank you.
Jeff is awesome! He always recognizes me and has helped with the door when I have needed assistance. As a past business owner I know that people always make the difference!
Best place to store as it is so convenient,climate controlled, clean and quiet all thanks to Jeff who is so personable and reliable. Thank you, Jeff!
Great service awesome employees never had no issue with this location the property manager is super helpful
Went and toured this facility yesterday. The area felt safe and was very clean. I decided to go with a different public storage location but this was my second choice. Janet was absolutely wonderful. One of the most helpful sales people I have interacted with in a while. She answered all my questions, toured me around and was very personable. Thank you!
Janet was very courteous and helped us get the right space we needed. Thank you Janet!!
This is probably one of the best storage places I’ve used. The staff is great and very helpful. I had a slight issue today and without hesitation Jeff was there to assist me with a smile. Keep up the great work .
Wow! Jeff was absolutely awesome. He talked me through all of my options gave me recommendations and got me set up with the best possible storage solution for me! Obviously it is always a stressful time to relocate and store your belongings and there is a lot of due diligence needed, and Jeff absolutely helped me to reduce that significantly! Thanks Jeff for all your help.
Jeff is amazin, very helpful, wpuld definitely rent there again if needed.
We had the most wonderful experience checking in and during our time storing our stuff at this location. It was a pleasure working with Jeff specifically. He was so friendly and accommodating during move-in and anytime I had a question during my stay he would help. Thanks so much everyone.
Rented one of the larger storage units for a few months while we moved up here to Scottsdale from Mesa. Never had any issues whatsoever. Easy to navigate, and Jeff is great. Very courteous and great customer service.
Janet was great very very helpful in a timely manner
Very helpful, and got us in and out in a speedy fashion…just what we needed
Great experience with this Public Storage. Jeff is the best!
The staff are extremely helpful and friendly. The storage is located in a quiet & safe area. It is very easy to access the storage unit 24/7, you have your own code to let yourself in, through the main entrance & then you have your secured unit.
We just moved into our unit and when we saw which locker we were in, we weren’t the biggest fans. It was downstairs, all the way in the back. I went to the front where I met Jeff and shared my concerns. He found us a new unit on the first floor right by the front doors! There was no hassle when changing the unit and Jeff was an absolute pleasure to work with. At our old storage unit, the employees were anything but helpful. So glad we made the switch! Thank you for making a great first impression, Jeff!
After six months, needed to change storage space size. Jeff made it very easy and quick. The guy is a pro at what he does. Rent here.
Jeff is great ,
Good customer service 💯
Jeff made it easy to get the locker - really appreciated how quickly we got in and out. Fantastic service.
Jeff is fantastic at the front desk. Walked in, found a locker, got the keys, and were loading it up within 10 minutes. Exactly what you hope for.
We stored family estate possessions here for 10 years with never any questions or problems regarding access, safety or security. Excellent facility and staff. Jeff. the facility manager, went out of his way to help us when it came time to vacate the storage units, and he gets five-star marks for customer service, client relations, thoughtfulness, and job competence. Kudos to Justin as well who covered weekends while we were there. Highly Recommended.
Shout out to Jeffrey, the best customer service. Our space was clean, carts were always available and great condition. Jeff always gave us a wave!! If we ever need space again, this will be it!!!
Jeff is very helpful and goes out of his way to help I recommend this storage to everyone
Jeff was very friendly and really came through for us!
Jeff was extremely helpful and even remembered my name.
Jeff is wonderful! He is always there with a smile on his face and always so helpful! My husband and I have had such a great experience at this location because of him! He always answers all of my questions, and he’s always willing to help when needed! The facility is very clean, and very well-maintained! I highly recommend storing your valuables here! If I could give more stars, I would!
Jeff at Public Storage is always SO helpful and genuinely wants to help those looking to store their items. I recently needed to more units within this location and Jeff personally took the time to show me the units available and gave his honest opinion which I appreciate versus someone just trying to get another unit rented. Thanks Jeff!!
I rented two storage units for a short period of time. This was all new to me trying to understand how storing my stuff would work . Jeff stepped in and helped. Explain things to me a simplistic terms that I fully understood. I can’t even express how kind, wonderful and knowledgeable he was. He was excellent! He was so helpful and I appreciate Jeff, he is awesome. Give him a raise!!!!
Nothing but good words to say about Jeff at Public Storage. He’s been a pleasure to work with and has always been willing to go the extra mile for me whenever I needed help with anything. We need more people like him.
I had some questions and Jeff was able to pull up my account and go through my questions quickly and give me ease of mind that I really did have the best rate available
Jeff is awesome, all companies should have employees like him. Very nice and helpful!
Came here on Saturday and spoke with Jeff, he was very helpful full and made sure myself and my husband understood everything and got us taken care of quickly.
Ashley was the best and helped me secure a unit!!
Great location and Jeff is a very good and helpful property manager! Wonderful experience -Thomas
Jeff let us into the building with air conditioning and water and saved us from the 110° heat. Saved our lives.
Jeff was great! Thanks for the help!
We have had a large storage unit at this location for nearly 20 years. Overall, it has been an excellent experience. The facility is always spotless and easily accessible.
Great facility. Thank you Jeff for your diligence
Jeff was great and helpful, Ez, safe place to store
I’ve had 2 lovely encounters w/ Jeff just since renting my unit last week. The 1st was a short phone call with lots of questions from me! But he was so friendly & seemed genuinely happy to help me, it was an enjoyable chat. His customer service left a firm impression on me in just that short convo. The 2nd time was when we met in person when I went to fill my unit. He didn’t remember me right away…but I SURE remember him! He helped me & my movers so much that day, and I honestly hope I get to chat with him each time I go to my unit. ☺️ Jeff may see lots of customers each day, but he totally made me feel like I was getting his special each time we met. He’s a 5 star employee for sure. Thanks, Jeff
Jeff (site manager) is very professional and knowledgeable.
My unit transfer process went extremely smooth and seamless.
Great customer experience!
This is the best Public Storage I’ve been too. Jeff was also very helpful and made the process super easy.
Jeff, the manager is awesome! A good guy!
Seemed clean and was well lit.
Appreciate having a cart available for hauling stuff in and out!
Jeff should be cloned. Needed go to a larger unit. No problem. He handled the situation swiftly. Made it easy. Top performance.
Nice, clean & well maintained place by far. But what's more important was the customer service being provided.
Thank you, Jeff, for your great work ethic & understanding.
It was a great experience dealing with you & renting from this facility.
Kathleen helped us after new years and was very helpful and patient with our requests. We wanted to switch storages and she made it easy. The other staff member when we returned was also great. Place feels secure for storage and easy set up. The units are oddly numbered because the 2000s are on the ground floor and the 1000 are in the basement. Other than that we liked the setup and online setup.
TJ was super helpful in helping me find the storage option that fit my needs. Thanks TJ!
Great experience. Clean facility. Helpful staff.
Jeffrey is always there to greet me there with a smile is friendly and professional
**news flash, public storage called me today out of the blue. The agent said that she wanted to reduce my rent back to its original price for another 3 months. I wonder if this post had anything to do with that? **
It's not really a climate controlled environment as advertised, stead, there appears to be some sort of evaporative cooler at the end of the corridor that blows air.
There are no units that are drive up, everything has to be accessed by cart, which are few and far between and in rag tag, need of replacement.
I failed to see the justification for increasing prices 35% other than corporate greed.
They're playing the numbers game that is causing people to assess whether it is really worth it to move to another facility given the cost of the truck and the loss of time in moving.
Public storage corporate counts on the majority people not willing to sacrifice the time and additional expense to move and therefore their customer must swallow the rate increase.
1 1/2 miles further west, you will find a CubeSmart storage facility with true climate control storage units, and possibly 200 drive up accessible units. Prices are reasonable gate hours have been extended, and the staff are delightful.
Jeffrey was super! He helped us much in our move out. Unfortunately Public Storage had again increased our monthly price so it was time to say good bye.
If you need storage, this is your place. I have to say, best experience I’ve ever had at a storage facility. Having to move things to storage unexpectedly, I felt so well taken care of here. Jeff was amazing, so kind and helpful. He went out of his way to make the move easy.
Great facility. Jeff was super nice and helpful. A+ Would store again.
Excellent customer service! Jeff was super helpful & answered all my questions!
Jeff did a great job and was incredibly helpful! He answered all my questions and was very professional.
Jeffrey B. was amazing! Thank you for taking care of my storage unit. They made sure to make the process nice and easy. I would recommend this place to anyone!
This was my first storage rental and Vita, the manager, was very helpful in making my choice. A year later, I needed a smaller unit and lower cost. Vita was most helpful in finding an alternative. I am extremely thankful, she made the extra effort and stayed the extra time to ensure our move and our account changes went well. If you need a storage solution, Vita is the right choice!
Place is very clean. I met the property manager Vita and she was super helpful. Highly recommend!
I have had a storage location for years due to business. Vita has always been helpful and knowledgeable to the way things work. She builds good client relationships for the facility & Public Storage.
I have had a storage unit here for years and it has been great. I have never had any issues. When the storage rate went up, I asked Vita to review it for me and she was able to get the price lowered a little bit and when I decided to switch to a smaller unit Vita was also very helpful with the process.
I came to this facility because of the exceptionally amazing reviews I read about the manager, Vita. After driving my 20 foot U-haul truck to my original reservation with a competitor’s storage company (found out it was too far away, and in a not as nice neighborhood as Public Storage), I made sure I stopped by Vita’s place.
As advertised, this place rocks, I would have paid even more money then I did (though I found Scottsdale way more then Reno) just for the service I received; but wait, low and behold, this Public Storage was less then other storage places I had looked at in area.
The only draw back I could mention here is: no units left on the ground floor, so I had to take a lower level one, but surprisingly not a big deal moving in using an elevator.
I’m sure the air conditioning will be nice to have on those 120 degree summer days too…
The experience there sets Vita above every one else. She is kind, considerate and knowledgeable helping you to make the best decision for your needs. I recommend her highly and believe she can be the perfect guide for all of your storage needs.
We needed a place to store most of our belongings for a few months and decided in this facility. The manager Vita Stigall was very helpful and kind. We were set up with a unit and ready to go in a timely fashion with a unit that is just the right size for our needs.
I love this place. Its so clean and Vita is so friendly and very helpful. I would definitely send my friends here
I needed to get a storage unit in November pretty quickly before I went out of town.
Vita the manager was so helpful and went through different sizes of units with me and answered all my questions!
She was patient and effecient.
She even offered me a treat since I didn't have time to stop at the store ad it was getting late.
I'm glad I picked this storage place. It also is very clean.
Vita made the difference!!!
The property manager, Vita, is the finest manager of a storage facility I have ever worked with. She knows the property, makes sure that whenever I have a question or concern, it is addressed immediately. Public Storage is fortunate to have Vita as a staff member.