Public Storage Self-Storage Units at 8889 E Desert Cove Ave, Scottsdale, AZ

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 40/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 40/mo $53Best Price Label -
5'x10'Online only price$ 49/moSmall 5'x10'- Upstairs/elevator
$ 49/mo $65Best Price Label -
5'x10'Online only price$ 57/moSmall 5'x10'- Climate Controlled
- Upstairs/elevator
$ 57/mo $76Best Price Label -
5'x15'Online only price$ 66/moMedium 5'x15'- Upstairs/elevator
$ 66/mo $88Best Price Label -
5'x15'Online only price$ 67/moMedium 5'x15'- Upstairs/elevator
$ 67/mo $89Best Price Label -
5'x15'Online only price$ 70/moMedium 5'x15'- Climate Controlled
- Upstairs/elevator
$ 70/mo $94Best Price Label -
10'x10'Online only price$ 75/moMedium 10'x10'- Upstairs/elevator
$ 75/mo $100Best Price Label -
10'x10'Online only price$ 83/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 83/mo $110Best Price Label -
8'x10'Online only price$ 96/moMedium 8'x10'- Climate Controlled
- Upstairs/elevator
$ 96/mo $128Best Price Label -
10'x15'Online only price$ 120/moLarge 10'x15'- Upstairs/elevator
$ 120/mo $160Best Price Label -
10'x15'Online only price$ 141/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 141/mo $188Best Price Label1 unit left! -
10'x20'Online only price$ 181/moLarge 10'x20'- Outside unit
- Drive-up access
$ 181/mo $241Best Price Label -
10'x20'Online only price$ 187/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 187/mo $250Best Price Label -
10'x15'Online only price$ 200/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 200/mo $267Best Price Label -
10'x40'Online only price$ 321/moLarge 10'x40'- Outside unit
- Drive-up access
$ 321/mo $428Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Scottsdale
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Central Scottsdale Storage Units at the 101 and Shea Blvd.
Public Storage, just off the 101 Loop at Shea Boulevard boasts almost 900 self storage units for a variety of storage needs, whether for smaller items such as seasonal gear, from tents to boots, or the contents of an entire house for a remodel.
Located in Central Scottsdale and surrounded on all sides by popular destinations, including McCormick Ranch, Talking Stick Resort, Gainey Ranch and the Scottsdale Airport, Public Storage has every storage need covered, big or small.
This location features several climate controlled units, as well as indoor and convenient drive-up storage unit areas in 13 different sizes. With flexible, month-to-month lease options, and online payments at this Public Storage in the central Scottsdale area.
Amenities:
- Vehicle storage rental spaces
- Indoor and outdoor units
- Knowledgeable, friendly staff
- Keypad password entry
- Moving supplies on site
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 272)
Anna was helpful and very nice. The facility is clean. Would definitely recommend.
Anna was amazing!
Anna was super friendly and helpful! She answered all my questions and was super professional.
Professional and courteous customer service. 8889 Desert Cove, Scottsdale, Arizona location is always very clean and well maintained. Site manager, Anna, has exceptional management skills and has crested a warm and welcoming environment. Highly recommend!
I have had a very good experience with THIS Public Storage! It’s about the people, the friendliness and professionalism, the convenience in the reasonable price… My first experience was with ANNE and she was extremely diligent; and I’ve spent most of my time with Jacob, who is an absolute superstar in my mind. I would hope that the company promotes, especially JACOB. He would be a great trainer and I will definitely be going out of my way to send people here because I’m in property management and real estate and it’s a wonderful location right near the Chick-fil-A on Shea.
Very clean, super friendly staff. Spoke with Anna and got all my questions answered. She was friendly and made the experience a good one. Thanks Anna!
Been here awhile and love the clean facility. Anna is always helpful, anytime I call she is friendly. Recommend this location to everyone.
Anna was great facility is clean would definitely recommend
We needed a Last minute storage unit and ANNA was so helpful, tentative and made this process so seemless. I would highly recommend this space and make sure to ask for Anna!
Facility is great and the staff is amazing
Anna is very helpful and so sweet! The property is very clean and easy to get around access wise! I highly recommend this storage place!
Anna was very personable and helpful. She assessed my needs, and suggested a unit that was right for me. The facility was clean and secure, so I know my items will be safe here.
I stopped in real quick looking to rent a storage space. Jacob and Anna were both very helpful. Storage was a little overpriced, but I am very grateful for the interaction that I had with those two. Thanks again!
Anna is the absolute best! She always helps my family out with our storage needs and keeps her property pristine! We don’t know where we would be without her!
Anna is amazing. I called and asked a couple of questions and she convinced me to come in and take a tour. The property has a great layout and there is AC units too! I needed a AC unit because of my wooden bedroom set. Thank you for keeping it clean!
Anna was very helpful and knowledgeable
Renting was easy and straightforward.
Awesome place to have storage. Clean, friendly and safe! Thanks Jeff for all you do. You make the place shine
Overlooks highway 101 - Easy to get to and staff has always been kind. Our non profit needed a place to store hundreds of wax LED candles - in the AZ heat. We were blessed to find this place with a unit in one of their temp controlled buildings. 5 Stars!
Great customer service at this location of Public Storage. Called with an issue today and Deja was able to help me quickly understand and resolve it. Place is clean and quiet. Easy to access with the apps.
One of the nicest and most convenient facilities in the valley. Most importantly, Anna manages a great staff and she goes out her way to put her customers first. Public Storage is a big company, but storage is a local business. In the end it all comes down to how an individual facility is managed and in this facility, Anna knocks it out the park. Keep up the great work.
Great place to store. Very clean and very secure. Staff is very helpful.
DeAndre was so helpful, our unit is perfect for our needs. I would highly recommend Public Storage. Ask for DeAndre!
Came in to the office met with Dave customer service from the moment we walked excellent customer service took care of our needs and went out of his way to make sure we had a dolly to transfer our items to another storage unit. THANK YOU DAVE!!!
I would highly recommend this public storage location. They have the best customer service!
Great storage facility! Friendly and helpful staff.
The location was very clean and my interaction with Anna was extremely pleasant. Best public storage I’ve used.
Anna and Daniel were the best. So helpful. They really know what they are talking about.
great experience good property
They don’t open on Sunday even the sign says open 930 to 5 but they don’t open don’t try to rent space here bad attitude bad customer service never again
Friendly and helpful staff.
Very knowledgeable staff. Anna was great! Would recommend!
AMAZING customer service from the front desk (sweet) girl! Storage unit is great too!
Anna was the best!!!!! She made it easy, simple and painless!!!
Anna is wonderful. She went over and above to work with me which is truly appreciated. She is an excellent employee to Public Storage
My husband and I rented a storage room this weekend and the process was quick and easy.David was friendly and helpful. Love the app you download to open/close the gate. Place is clean and close to our residence so that’s nice. Only negative is there was only one rolling cart to put your stuff on all weekend and it was pretty old. Not sure if there was more elsewhere that people didn’t bring back but it seems they could use a couple more.
Amazing and friendly staff who are helpful. Management is extremely flexible and work with their customers well. The facility is first class, clean, organized and ideally safe if you’re worried about the surroundings around the city. Air condition/climate control is available inside (that’s where I have mine) and as mentioned, the neighborhood is one of a kind. The units have easy access and carts are available to help your move. I 100% recommend if you’re storing your belongings in the Scottsdale/Phoenix area.
The facility was nice and clean. Kianne was very helpful and knowledgeable. Thank you for all ur help!
My experience at this Public Storage location was amazing! It was very clean, and safe. Anna was helpful, knowledgeable, and super friendly. Thank you!
Anna at this Public Storage facility was thorough, professional and extremely helpful in the rental process!!!
Anna made my experience very smooth and was great help.
Steven was super helpful and friendly, service was prompt and well explained!
My experience finding and renting a unit was awesome. Anna and her teammate showed me the unit I reserved and one she thought I might like better. She was right! I chose the alternate space she showed me and I'm so happy with it. Great service, easy rental, and very thoughtful staff.
I was helped by Anna and Sarah and they were very professional and helpful!!!
Rents keep increasing but if you threaten to leave they will offer a lower rate
Have lived in Scottsdale since 1996. Have used this public storage facility since 2015. Very nice. people. Great accommodations to store. Safe. I highly recommend it.
Anna Omg I came in 5 minutes before close she was patient, friendly and went over and beyond I cant express the gratitude and thankfulness I feel for this type of customer service and compassion. I will refer all my Friends, coworkers and clients to this location. No questions asked. Ask for Anna🙏🏾🌠
Super friendly staff, Ann was great to work with. Best storage facility I’ve used. Would definitely Recommend.
The two ladies in the office Anna and raven were phenomenal very sweet and patient thank you ladies Very much appreciated
Amazing customer service even with covid
Anna and Dane were very helpful! Quick easy process. Highly recommend!
WOW! I’ve been many storage complex’s in the past year and this was by FAR my favorite! I never look forward to going to my storage unit until I ran into Anna and Ashley at store #08002 who made my day wonderful! I had so much work to be done and was frustrated but these 2 wonderful ladies brightened my day with their uplifting attitudes and answered my questions like a breeze. Never in my life will I go back to “YOU-Haul” or anywhere else because they will never have people like this. HIGHLY RECOMMENDED!!!!!!!!
I’ve had my things in several storage facilities and this one is by far the best experience I’ve ever had with one. Anna was amazing to work with and answered all our questions. Highly recommend!
Lowered rent at these times
Got services by McKenzie, was very informative and helpful.
McKenzie was extremely nice and very helpfully
McKenzie was great! Everything was available to make the move better and faster.
A huge thank you to Bill at Public Storage for his assistance while my sister and I have been transitioning our mother, a two bedroom house full of 70+ years of items, 250 boxes, and a car from Madison, Wisconsin, to Scottsdale, Arizona. During what has been one of the more stressful and taxing experiences of our lives, we have have been juggling so many moving parts that it has been overwhelming to say the least. Enter Bill, who has been communicative, thoughtful, helpful, and kind... a rare break and relief for my sister and me during the gauntlet. We felt confident that we would at least not have to worry about this piece of the puzzle and so appreciate him making this part of the process seamless and worry-free; he is a true gem! With all of our gratitude!
Bill was very helpful and friendly. Was in and out in 20 minutes!
Good price, clean facility, awesome staff, and an overall satisfying experience. Bill was quick to help and make sure i got the best unit for my items.
Awesome place! Judy and David are awesome folks!
So helpful
Awsome experience.
This place has a terrible elevator which means you can't move big stuff into. Dave was less than honest in our opinion & Bill wasn't very useful either so when we couldn't move our stuff in. I don't believe this 4.9 star rating so be aware.
Judy was very helpful and Polite! Excellent customer service provided.
After my call Dave set an appointment and had everything ready right on schedule. The unit was clean and he was very clear in all security information. This is a very nice & professional team.
Bill and Justin were the friendliest people I’ve ever encountered in a storage setting. These guys will fully take care of you here.
Bill and Dave were very helpful & accommodating with everything there. Being a long term loyal customer they even applied a one time late fee waiver!! Thank you again Bill/Dave..
David was outstanding! So much help Justin
Bill was super helpful and nice to talk to. He went above and beyond to help me out!
I’ve used this facility for over a year and from move in to move out it has been great. Dave is one of the best I’ve ever worked with when it comes to storage units and I’ve resided in several states. Relocation and moving has so many detailed elements and can be very overwhelming to say the least, so to have accommodating staff like Dave who understands this, and be willing to go the extra mile is nothing short of amazing. He is highly regarded and this location is highly recommended.
David couldn't have been nicer, I had to stop by twice and he had several people waiting, however, he was courteous and professional and handles the entire process well.
Excellent customers service. Bill originally set us up with a unit. He was extremely helpful and informative. Unfortunately our unit was in a location that was hard to load. So, David helped us transfer units a couple days later. Both gentlemen were very polite and helpful.
Amazing place! It always so clean and organized an the prices are unbeatable! The customer service is the best part Bill Is outstanding hes always willing to help and any concerns that may come up are dealt with right away. I HIGHLY recommend this business.
Best storage place I have used! Bill is very insightful and kind. Made me feel comfortable. Thank you!
Great facility. Bill was so friendly and helpful!! Definitely a place to give your business to!
Had a great experience here. Bill was very helpful and nice. Helped me right away and answered my questions. Will use this place again.
Dav was Awesome and very knowledgeable and made my experience easy and smooth. I will recommend him and public Storage to all my friends and family!! You rock Dav
David was extremely helpful and did everything in his power to make this process easier for me. He is also a fellow Chiefs fan, so bonus points for that! Go Chiefs....Raiders suck!!
Bill & Marc made it a easy and fast! I highly highly recommend this storage place!
too many rules
Very clean facility with amazing people. The guys who helped me out were so friendly yet professional. Bill is the best!
Good
As good as uhaul gets. Trucks are getting old though.
Bill and Judy were very helpful. We are very happy with our new Unit.
I had a wonderful experience setting up my storage unit with Brian! He was friendly, professional, and easy to work with. He worked with me to get a price that was right! Thanks Brian for a great experience!
Very nice place, reasonable pricing. I shopped around and this is the better deal. Other places will will raise your rent right away. Best bang for your buck, and Bill was hilarious.
Bill smelled great!
Cheyanne was absolutely amazing! She was so helpful with getting my lock cut and being extremely kind the entire time. She was very thoughtful and generous. I am scrambling during a move and she was very helpful. Thank you Cheyanne.
Highly recommend! Bill and Jessica were really great. Easy to set up and the customer service was awesome!
Michael is great to work with. Rented a space during their 50% off promotion. Nice, clean, secure facility. Great location.
Nick helped me get into a 10 x 40 storage unit. It was quick and easy, he explained everything I needed to know. Highly recommend using this location for storage. Thanks Nick!
Great North Scottsdale location with easy access from Shea/101. Well maintained and secure facility. Bill, the property manager, is thorough and efficient. Check-in is a breeze so that you can move your belongings into the facility and be on your way!
Bill, Chelle, Dave were awesome. Great service and great people.
Bill was so helpful and friendly! He made the process seamless! I’d highly recommend this location!
Bill was extremely friendly and helpful. He went out of his way for us. He showed us the units to assist us with the the best option.. A+++ for ( Bill) Customer Service.
Met with Brian in the morning for unit. He was super helpful and friendly and helped make whole process smooth.
Horrible management. Dirty parking lot.
Michael was very helpful providing access to my unit
Mike, trainee, and Brian, did an amazing job in the introduction of the storage complex, my unit, it's terms, suggested items to benefit my stored items, and were friendly and fun to work with. I had to transfer to another unit on the fly and Brian made it seamless. Great staff.
Brian was extremely knowledgeable , helpful and professional. Made it easy choosing this storage facility easy. Paige
Back gate has been broken for over half a year, lifts are falling apart. Needs some work put in. Staff is helpfull when not rushed.
Bill was awesome! Super nice and answered all my questions!
You would think for 350 bucks a month they’d give you access to a dumpster.
Bill is amazing! I'm a first time storage renter and the whole process of renting was a breeze, very streight forward. Bill was very helpful and friendly. He made this whole experience a delight.
Brian was very helpful and made the process very easy and i was in and out.
That's okay nice place they need to get the back get fixed it's been 6 months
Brian is the most helpful experienced person to serve the public in all their storing and moving needs. Made our first storage rental experience not so scary.
Brian was extremely helpful, polite and knowledgable. He also helped my folks get a unit as well. He made the whole process very simple! 😁
Best customer service in town by far! Friendly and knowledgeable staff always available. Couldn’t ask for more in a storage service! Thanks, Brian!!!
Brian is so helpful. A great guy! I would recommend this place always. * try to get Brian to help you *
Wish they would fix the issue with no lighting in some of these units . Been here 2 months and i normally come to the unit in the evening . Still no light in my unit. If i didnt pay for my rental that would be a breach of contract . I am not getting what i fully pay for. That is also a breach of contract . Fix the problem
Bill did a fantastic job helping me with my storage needs!
Bill & Kristen were AMAZING!!!!!!! Highly recommend!!!!
I was very impressed by the knowledge Nneka had. Bill was great as well!
Thank you Bill for the great service and professional advice as to steering us in the right direction!
Huge thank you to KJ!! He was very informative and helpful with all of our questions. I would definitely recommend friends to this location.
Brian is so helpful. I would recommend this place always. He’s helped me since the first day I came here. I was sick and he was so helpful. He is definitely a very amazing asset to this company. He’s amazing. Michelle blackert.
Ron was the best, I would recommend using this storage company!
My husband and I just leased a unit from Public Storage. We were running a little behind, walked in late for our reservation and we were helped immediately, by Brian, a very pleasant gentleman, who got us all sorted out and on our way in no time at all :) We would definitely recommend this facility to anyone looking for any storage needs! Units are clean, and well maintained and the facility is well secured and in good order.
Went in to make a payment and Tj at the front desk was very friendly and helpful and provided excellent customer service
Great prices and friendly service, thanks Bill & TJ
Bill gave us excellent service!!! Great guy! Glad we found this place for our office furniture!!
Who would have thought renting a storage place could be fun, easy, and quick? Bill made the experience enjoyable with not only his knowledge of the property but his quick wit. The property location has easy access and is very clean.
My wife and I have been searching for a storage unit for awhile now. We were so relieved to come in contact with public storage. Bill was such a breath of fresh air! He wasnt just a sales man trying to make another sale. He got to know us on a personal level so he could help us out in the best way possible. We had never met such a personable sales representative. We really enjoyed every second of our time at public storage. Bill really did spoil us and we hope to have the pleasure of seeing him every visit we make! I highly reccomend this storage business and i will be sure to tell my friends!
Bill was great, in and out no waiting, very helpful!
Bill and Brian were extremely helpful and welcoming to the property. They both showed me around the property and were knowledgeable about all my questions. I would recommend this place.
Great spot, Bill was extremely helpful And courteous. Thanks!
Bill was awesome! We were in a big hurry that day and he made the process painless. I didn't want an inside unit, especially on the 2nd floor but he showed us how easy it would be and convinced me. The price is right at PS! I really enjoyed my experience despite the hectic day I was having. Thanks!
My husband and I came to this location and we were pleasantly surprised with the staff and Facilities. Bill was incredibly helpful with selecting the size that we needed for our current situation. We will definitely be recommending this location to all of our friends and family!!!
Very great service. Very helpful
Nicely run. Very clean. And climate control really means climate controlled.
My friend Pat Z stored there and the security was so good I could barely get Out!
If there was seven stars I would give them 10. They helped with the move in and the vacate. It was awesome! Thank you Mckenzie and Alex!
Jeff was super helpful! Good experience and clean units.
Such a great experience. Jeff was super friendly and helpful. Got exactly what I was looking for at a price that I can afford. Just using for short term for now but would definitely come back.
Quick and efficient!
Joe was awesome!
Very thorough & fast.
Wonderful experience! Joe was very helpful and informative!
Getting my storage shed was fast and easy. Thanks Joe for the great service!!!
Joe's customer service was excellent and i am glad i selected this facility
Great exp thanks Joe
Joe was extremely helpful and efficient! Especially on such a hot day. Explained everything and was super friendly.
Joe was super helpful and made the process painful and easy. Plus he's hilarious!
Joe has been extremely helpful with setting me up with a super awesome, clean and air conditioned storage unit in and out in 30 minutes
Joe is a great guy and worked with me to get the right unit for my stuff. Keeps the site clean.
Fast friendly and convenient. Joe was very professional and got me set up in a unit right away.
Joe is customer friendly
Joe was awesome great place nice and clean to highly recommend storing here.
How was very helpful explaining how things work and listening to what I wanted. Recommended!!!
First of all, Joe, greeted us with a warm smile and friendly welcoming. He was quick to show us our storage unit and made it easy for us to want it. He is a great asset to Public Storage. Thank you Joe for making us feel like a valued customer with top priority treatment. Second, this location is immaculate. The facility is extremely clean and very secure.
Joe is cool. He was very helpful and personable! Thanks joe
Awesome! Joe was great.
Nice and easy service
Clean units, decent price. Joe was really helpful when I was moving out.
Excellent service and quick
Great service
Thank you Public Storage made it very easy for me and did take great place prices were awesome
Very friendly and kind. Went above and beyond to help my fiancé and I. Great place to keep ya stuff!
Nikki is awesome
Long ass code to put in to access. Got to pull up close to punch in gate code.
Devin and Nikki are fabulous! Easy move in process. Very knowledgeable and friendly. 10/10 would recommend
Had such a great experience! Staff is super friendly and helpful!! Would highly recommend anyone in need of a storage unit to come to this location!
Great place to rent! Jonny was so professional, knowledgeable, helpful and friendly! He made the rental process quick and easy. Would highly recommend!!
Nikki and Devin very helpful and informative and a joy to work with you.
Nikki is the absolutely best manager I have ever dealt with at a storage facility.
Awesome!
Best experience I've ever had with a storage rental company. Their staff are well informed, friendly, and extremely detail oriented. I can't recommend enough.
FANTASTIC Nicky the manager is the B E S T !
Fast and friendly...
Very good customer service. Took care of me very quickly and was very friendly
Mayte we have an awesome experiece with the service Mayte probided us.
The staff was very helpful and super nice. I'd recommend them to everyone.
Nikki was the sweetest and super helpful in the office! Great place to choose for storage!
Nikki is fantastic
Nikki did a terrific job agin helping me get the right size unit at the P S on Desert Cove in Scottsdale. Thxs.
Great!! Michelle was very helpful!
Nikki is awesome.
Great staff, Nikki and Jeff went above and beyond to help me with a stressful situation to find the best and most economical storage unit. Thanks!
Great customer service
Katie was very helpful and super nice! Loved the service!
Keslee was awesome
Kesley was great!
The office was very helpful and courteous!
The customer service was awesome and the facility was very clean i will come back and rent here for sure!
Absolutely incredible service, 5 star review!!! I will recommend to a friend for sure
Friendly and helpful staff, Very clean units, and great pricing. Would highly recomend.
Nikki made the stressful process of moving a lot easier! The property was clean and it was a very easy process.
Nikki RICKS! Customer service here exceeded my expectations. I will absolutely recommend Public Storage
Awesome service, Nikki rocks!!
i would like to thank Shay for her great customer service at public storage i am a first time costumer and she was very helpful, kind and courteous i got everything in my storage with no problem. Thanks Shay
Excellent. Very caring. Very attentive. Very thorough in review and knowledge. Very helpful. Excellent.
Nikki the manager was incredibly helpful! I showed up 10 minutes before they closed, and she had me out the door in 20 minutes. She clearly was trained properly and had a great attitude. What a fantastic experience. I highly recommend this place!
Great location, friendly and efficient service!
Erin was awesome!!! she was fast and very thorough. Highly recommended.
Ray was very helpful and knowledgable ! PS location was clean and easy to find. Prices were great.
Ray was a big help with choosing size of storage with a guided tour of various units. The instruction and demonstration of how to navigate the coded areas made me feel very confident for future visits. Glad I chose this facility over others!
Ray and Nikki did a great job. Fair pricing and very clean facility!
Hi my name is Ashley,my brother Abby Ameri & I share a unit in scottsdale location,8889 E Desert cove area.i just wanted to say that Niki who works in that location is truly Amazing ,so professional ,at the same time very kind,caring & knowledgeable.I truly believe with my full heart that she is a huge asset to your compony,please take care of her & don't let her go anywhere else please.Thank you so much
Ray and Aaron were very helpful.
Jeff got me set up with a unit very quickly and was very helpful in his interactions.
The customer service was great - this was my first time using a storage facility, but it was made easy thanks to Nikki who had endless patience when answering all my questions.
Nikki is awesome! She waited for me even though I was 5 minutes late after 5:00 o'clock to get my key, I told her I'm on my way. She is very friendly and helpful explain to me ways I could save and explain to me the agreement I am signing. Place is clean and very convenient next to the freeway. I would recommend the Scottsdale facility to everyone who wants to use a storage facility.
Great service and a clean property. Nikki was nice as we'll.
The facility is really nice. Nikki has outstanding customer service. I'm really glad I picked this place!!
The best customer service ever! Storage unit was very clean, no debris.
Easy process
Nikki is awesome and was so helpful. She made a stressful situation so much easier
Fast, friendly, and thorough! Nikki was great!
Awesome service!
Me and my wife went in there all stressed out.but andrea was great at helping a stressful moment better.thank u andrea ur awesome
I was greeted nicely by the two employees, Nikki and Jeff. Since it was my first time renting there, they told me about Public Storage and answered my questions intelligently and patiently. They made me feel confident and welcome, and I would recommend this location to my friends and family.
These employees are great. Nikki always helps me everytime I come to her property.
good customer service. quick to finish paperwork. storage unit looked clean without debris.
Have had a storage unit in Phoenix for 14 years...paying about 6,000 dollars in rent a year for this unit...realize how excessive this rent is. How does your experience compare as a long time loyal customer ?
Nicky is awesome and helped me out.
Nikki was awesome to work with. She found the best options for what I needed. I highly recommend public storage. Great people to work with.
Nikki is awesome
Superb
Nikki and Jeff are so helpful! They made my move in so easy
Great service safe and secure
I had great service today setting up my second unit though I wish I got the first month free. Nikki and Katie were great!
Nikki was very nice and helped me find exactly what I needed
When I got my storage space, Nikki was incredibly helpful- Showed me storage spaces that would fit my stuff the best, they even had cheap packing supplies for the move. I would definitely use them again.
Niki, you saved the day. I have had very average service from Public Storage and was VERY frustrated with my last experience. For the second time I was told one price over the phone and another when I arrived. However, Niki worked things out wonderfully. I was impressed by her customer service. She gets an A+ for sure!!
Clean facility, nice staff...very happy with my experience
I have had only positive and professional experiences at this property. We will end our rental status soon, but this has nothing to do with the property and more to do to a recent move that allows more storage within my office.
If you are looking for an easily accessible and secure storage facility that puts your mind at ease, this is the place to go. This location is operated by a very efficient and helpful management team that will go out of your way to assist you and solve any issue you may have. Melissa, the manager, is excellent. She is always there to help me out if I need it and makes sure the facility is operating smoothly at all times. I once came to get some items and they were experiencing technical difficulties with the gates. She already called to have someone come out and fix it, and she made sure to let all renters know the situation so they could easily access their units and know their things were still secure. Things were back to normal and I haven't seen any issues since then. The location is another great factor. It is located right off the 101 freeway off Shea Blvd. This makes it extremely efficient for me to get what I need and be on my way. Several other storage facilities are off the beaten path, so they are completely out of the way for me. Also, many units here are located in an air conditioned building, which is ideal, given how hot it gets in the summer months here in Arizona. I feel extremely comfortable storing my things here. If you are looking for great, friendly service with a high level of security and accessibility, this is the place for you.
I love, love, love Mellissa!!! She just totally rocks.!!!!! I arrived, to the storage with my nine year old son, we drove from NJ, to Cali and finally to Scottsdale, We were exhausted, when we arrived to the storage. But, Mellissa's beautiful, amazing energy, professionalism, and her wonderful accommodating attitude, made my storage experience, a really nice and peaceful one. I would recommend this place, easily! Thanks Mellissa, You are wonderful. :-)
We rented a unit in 2013 from your Scottsdale location and now have added a second unit. The Property Manager here, Melissa, is quite simply wonderful! She provides extraordinary customer service: she's very professional, courteous, and always helpful and friendly, as are the additional members of her team. We have rented storage units from other companies in the Valley and after this experience we'll never go anywhere else! This is a very secure and clean facility and we particularly like the long covered center aisle - a nice relief from the sun in the hot summer months! Keep up the good work Melissa! Thanks, Rich and Wendy
Our climate controlled unit is very convenient and it works well for our business!
I have been a customer of public storage for over three years. Melissa's customer service is excellent and always very helpful. I would not go anywhere else! It's very convenient to get on & off the highway and not be delayed.
I have been a customer (for a second time) at this storage unit for 2.5 years. I have always been treated with professional courtesy and a cheerful attitude. The location is very convenient as it is located within a few blocks of the Loop 101. Recently, I asked to move to a smaller unit and was accommodated within a few a very reasonable time. They were also able to keep me very close to my first unit so the transfer was easy. I am always impressed with the cleanliness of the facility, both inside and out. If you want a first class storage space, I highly recommend this Public Storage unit.
Since 1995 I have rented from 5 different Self Storage locations around the valley; and each location owned and operated independent from the others. So yes, I’ve been around 5 locations, in 18 years. The reason for moving each time varied from size requirements, location, and the lack of service or cleanliness. This year I needed more space and was hoping for a more convenient location. And I FOUND IT!!! The Public Storage located at the Loop 101 and Shea. This venue has proven to provide everything I was hoping for; Location (just a couple blocks off the 101) , Fair Price (better than most in the area), Air Cooled (with air duct directly into the units), Secure (coded gate access & security camera everywhere), Great Access Hours, Extra Clean (cleanest, dustless & well maintained), and to top it off a GREAT STAFF. Mellissa and her crew are always pleasant and available to offer assistance. My only regret is that I did not find this location first. Looks like I’m here to stay. NO more moving around for me.