Public Storage Self-Storage Units at 6875 E Becker Lane, Scottsdale, AZ

sara was very patient and professional

I was there last week and TJ and Deja we're Both very helpful. Nice Deal and Super Customer service.

Deja is great and very helpful!

Edit 11/2019 IF I can give it a negative 100 I would. I barely give bad reviews unless it warrants it. This guy named Bill is the only worst person I ever had to deal with in this location company---ever. I had done business with Public Storage in other locations. He takes the crown for worse CS! He is rude and will talk over you. Luckily all calls are recorded in case his supervisor calls and wants to know how the call occurred. Also, do not rent A1 or 001in the basement. It has a history of flooding and there is a huge mold build-up. My items were completely damaged from flooding. Apparently, that unit has a history of leaks and flooding. The other property employees were great but Bill was very rude. Told about him the experience I had with the flooding and the damage to my items was giving me anxiety I needed to get off the phone. What does he do? He calls back and adds more anxiety to someone who already said the experience is stressing me out. The remaining calls have been recorded. My anxiety level is now through the roof! If you don't like your job, don't work for a company that requires your position to base your actions on customer retention! --- 2018 Great storage facility and well lit. Very safe and the staff, especially the manager, Nneka, is very helpful with superb customer service skills!

The customer service at the front office. Alex was amazing with five star service super friendly and cool and the facility was very clean.

They raised the rent on us so many times and we found out that they had bigger units available for hundreds of dollars a month less than what we were paying for ours. They will also mystery charge you so be sure to look at your monthly invoices.

Super kind with payment questions and concerns!

We had a fantastic experience at this Public Storage facility, thanks to Deja! She was incredibly professional and helpful, taking the time to walk us through the facility while explaining the details about cleanliness and security. Her thoroughness and dedication to maintaining a well-run, spotless facility truly stood out, and her willingness to assist clients played a key role in our decision to choose this location. Knowing that Deja takes pride in her work gives us peace of mind. Highly recommend!

Just relocated to Scottsdale and found this place when I was driving around. Deja was patient, courteous, and very knowledgeable of everything the site had to offer. She has such a positive and friendly attitude. The facility appeared clean, well-managed, and secure. I look forward to doing business here, and would recommend this facility to anyone looking for storage.

The employee Deja was very kind and help me with me out with any question I needed answer. She’s a great worker👍🏾

Sara went above and beyond helping me and answering any questions I might have. I am very satisfied with my experience.

I came in to rent a space and Deja was AMAZING! Her customer service was the best I've had in a long time. You should hire more like her and give her a raise!

Deja did a great job helping me today I really appreciate her work

Great experience here and it was such a delight speaking with Sara! Such a hard worker and had the answers to what I needed to know! I will continue coming here in the future

Sarah helped me and answered all of my questions. I felt heard and understood by her. Thank you Sarah!!

We just moved into our unit this weekend. The price was the best we found for a 10x10 and Celeste was friendly and did a great job helping to answer our questions.

Deja was awesome, efficient, and professional. I would hire her away if I had a competing facility and this company ought to seriously incentivize her to stay—promotions & raises & bonuses—she’s very valuable to this type of business.

Went to look at units, wasn’t too sure, but Deja was friendly and helpful. The facility was very clean, and secure. Would definitely recommend to any one needing a storage facility!

When I walked into the E. Becker Lane facility, I was greeted by a pleasant and friendly young woman by the name of Deja. I had just arrived back to the USA and was exhausted. However, my interaction with Deja made the storage registration process effortless. She took me on a tour and answered all my questions and concerns. Since my initial registration I have been at the facility a handful of times. And with every visit I see Deja sitting in the office helping customer or pushing a chart to complete facility tasks with a smile, and I can always count on that bright smile and a hand wave when I enter the facility. Thank you Deja for all you do to make my experience at Public Storage a great one. With Great Respect, Robin B.

Deja good people Hard worker And very helpful and respectful We need some more like her

We found this location on Yelp. Great pricing and clean units. Deja helped us open our account and didn't give up in finding one that was the size we needed (when I thought we could go with a smaller one). She is friendly, puts the customers first, and took her time to explain all the necessary contract items.

This location is very clean and kept orderly, run by a very professional staff. Deja is great to work with there. I will use this location in the future and am going to recommend it to friends and family

Pleased to know that quality customer service still exists! Would give Deja @ Public Storage a 10 stars review if I could!

My name is Noble Jeffrey Si-Bey, and I would like to give a five star rating in regards to the Property Manager at this location. It is in relation to Deja this young lady, does a superb and excellent job in way she see to it that the Tenants, at this location is contented and satisfied in addition to keeping this Facility clean and very neatly well attended to. Highly recommend that this young Lady, do to her unwavering dedication, and effort on a daily basis be given a pay raise. Sincerely, Noble Jeffrey Si-Bey

Deja made my experience worthwhile! Deja was able to get all my needs met with a smile and delightful demeanor. Deja’s customer service and kind energy was super top tier because she was concise and considerate. Plus, the units and storage area were so clean I was so pleased that I had to recommend it and give five stars!

Maurice helped with everything

Maurice was so professional and helpful. Very nice and clean unit.

Maurice made the process so easy and he went above and beyond to make us feel welcome. Thanks for the excellent experience.

Deja is very helpful

As a business owner who uses storage units quite frequently, I would have to say this location is the best of the best! Daja is always welcoming and willing to help whenever we need it. My employees and I love her and our storage unit. The place is always clean with parking right in front for easy access. 5 stars!!!

Maurice is the BEST! This location is clean, cool and just Maurice… Friendly & Awesome!!! I was having problems and left a voicemail, Maurice called me right back as soon as he got into the office that day. Solved all problems. This is unheard of in 2024. He went over and beyond what is necessary, that is customer service. Super rare Find for a public storage place, and more importantly, the highest customer service imaginable. Maurice smiled, and was very friendly in helping everyone.

Deja was absolutely so so helpful and attended to all my needs !!! Moving is horrible but Deja and public storage made is nice and easy !!!

We've rented at this Public Storage location for about 4 years. The service has always been great and the location well kept. We've never had any issues getting access to our locker, and closing our account was quick and painless. Special thanks to Maurice who helped us out!

Decent storage space unit. Plenty of sizing options. Pricing is high, as they keep increasing price every month. We were paying over $300 a month for small space. That only was going to increase. Plenty of parking on site.

This location is fantastic, always clean and smelling and looking good. Deja is very helpful and is always on top of things. She is very personable and makes it a pleasure to store here and I will recommend this Public Storage to anyone looking to store in the area. I’d give 10 stars if I could!

How is this location so beautifully taken care of ? I always see Deja working extremely hard up and down the halls to make sure they are neat and tighty. She goes beyond her skills , always keep a smile and a beautiful attitude like no other . Great Job! 🤟🏼 Thank you Deja for your existence 🫶🏼

I had a fantastic experience at Public Storage. Deja was incredibly friendly and helpful, making my process smooth. Overall, a positive and enjoyable experience.

i have got the most helpful and caring young lady that runs the property, that i could ever have.

Deja is the reason I continue to rent a space here! She is super knowlegable and has made my entire experiance renting here I look forward to coming to my unit becasue I know shes always a pleasure to talk to! She definatly goes above and beyond! Her customer service is exceptional and I hope managment knows what an amazing employee they have!!!!

I came in this past weekend to unload my Uhaul trailer into my storage unit, when I realized the door was jammed Deja quickly turned to action. She was a GODsend! Without hesitation she figured out the problem (my pesky vacuum cleaner that had fell and jammed the door.) She was like the HULK lifting the door, she even saved my vacuum! A+ from me for Deja. This location will also ALWAYS have my service.

Love the Jefferson st location Sabrina is exceptional and is awesome with the customers

Thanks Deja for all your help. You are very helpful, sweet and informative. Every time me and/or my husband come in, you always have a smile on your face! Keep it up!

Deja was very helpful when was asked questions about the storage unit! Thank you Deja :)

I’ve been renting here for a little while now and this is definitely my favorite storage to rent. The office is always kept clean and Jacob in the front is always great help!

This storage facility is one of the best I’ve been to yet and I’ve been to a lot of them as professional mover, it’s very clean and the reception is deja was very accommodating

Deja was Vu-ry helpful and kind! Answered questions, helped with the dumpster, even gave us ice cold water. The unit has been very useful, they have quality climate control too. I appreciated being able to access the unit anytime of day or night

I come in here often, the place is always spotless and Deja is always so friendly and helpful!

I needed a storage unit and Deja was in front office… She was amazing… will be Public storage in the future 👍

I came here because I wanted to rent a unit . Jacob helped me and was so friendly and helpful and answered all my questions. They were really knowledgeable and I was able to get all the information I needed . Thankyou !!

I was helped by Jacob at the front desk, and let me just start off by saying how incredibly helpful they were!! The office was clean and I can't write enough good things about Jacob. They helped me get everything situated and thoroughly explained everything for me to understand!!!! Thank you, this made my experience with public storage that much better!!

Great experience..Jessica went above and beyond and met our storage needs with the utmost professionalism. Shon

This place was excellent. The young lady, Daja, was very efficient and knowledgeable about the rental options.

Quick and easy rental. Very clean and secure property.

Deandre provided a great guest experience because of him I am renting here on Becker lane!!!

Best storage place I’ve used in forever. Unit was clean and had plenty of carts to use to empty out the truck. Employee, Deandre, was friendly and showed us directly to our unit. He even changed the front door to remain open as we unloaded the truck. So happy to have been helped by an amazing employee and I plan to recommend this location to my friends and family.

Fire place. Deandre the best!

Deandre is the man, he is so kind and helpful and when he is working, he is always there to help you out! Such a great guy, such a clean facility, such a great place to be if you need a place to keep your most valuable things! Safe, clean, amazing service!

Deandre made our stressful situation so much better! From his kind smile to his friendly professionalism, he made us feel safe and secure bringing our belongings here to be stored. Thank you so much!

DeAndre was awesome and very helpful during my early morning Sunday move in! Thank you!

Deandre at Becker and Shea was amazing. He was very friendly. He kept me informed through phone calls. He got me setup quick on a nice unit. He was very thorough with his position and handled everything professionally. Not only that he went above and beyond to get me a nice cold bottle of water in this heat while I was loading stuff out of my truck. Huge shout out to him!! He is the definition of an outstanding employee. Thank you man! You made my day.

Deandre is the best We rented a unit and he was there to help with a big smile Make the move so much easier

DeAndre was very polite and extremely helpful.

DeAndre is the BEST!! I'm so grateful for all his help and attention to detail. I was ready to move out and he changed my mind. Instead of moving, i got a second unit that met my financial needs. I always feel safe when he's on the premises.

Deandre is awesome! Was here loading up my car on my own in the heat and he offered to help me out and get everything loaded in half the time it would’ve taken. Thank you very much! Will only be coming here because of his help!

Dejan was extremely helpful today as I moved in, she helped me find a larger unit. She is kind. Knowledgeable and very helpful. This location is first class all the way.

We had the best experience today at Public storage. A gentleman named Deandre was incredibly helpful and beyond personable. He went above and beyond to help my friend not only correct her account, reminded her of the access code so she could get in and even helped us load her vehicle after we unloaded her storage unit. Thank you for the great customer service Deandre! Made our day! Highly recommend!

DeAndre customer service was very exceptional and I would give him more stars if there were

Deandre was so helpful as I moved my daughter's stuff in. Super polite too!!!!!

If you want someone that will watch your stuff and have your back when it counts most DeAndre is the man to see at public storage! Thanks again!

Deandre has been Amazing in helping me get my storage space!! You are lucky to have him work for me!!

We into Public Storage today to pay my bill...Plus The 30% Per Month Rent Increase! The Only Thing that Pleasant was the Greeting I received from Deandre! Great guy!

I am changing my review on this place from 1 star into 5 stars because Deandre was so awesome to work with. He is very knowledgeable and a pleasure to speak to. Public Storage needs more great people like him.

Deandre was beyond awesome. I had a storage box ready to ship across country that would not close right. Deandre went above and beyond to help me, got it closed and on its way. He’s knowledgeable, kind and professional. Thank you!

Deandre was very courteous and went out of his way to help me with my questions and concerns. Excellent customer service!

Hello, I am updating my review after being here over a year with this particular Public Storage located 6875 E Becker Lane, Scottsdale, Arizona 85254 Since, I have had a decent amount of time to review the pros and cons of this property I am able to offer an expanded view of what it is like to rent here. CONS: The safety/security of building is high risk of crime activity and the internal building/storage unit is dilapidated. I have documented several experiences were substance abusers visit/utilize this facility for their exchanges and usage. Inside the storage unit there access to your neighboring unit as the sheets of metal dividers are not properly secured. The neighboring unit can access your unit. The bathroom facility is if not always out of order then it is unsanitary for use to the Public Storage customer. Public Storage ( East Becker Lane location) has raised the rent approx. 3 X within less than a year since initially moving into the property. The on-site property management guests on several occasions have almost crashed into my vehicle me turning onto the Public Storage road from their consistent erratic driving. The constant construction lasting during operational hours prevents a customer from safely accessing the storage unit. *I will be back to further review the property.

Excellent customer service! DeAndre was Excellent!

Charlie the manager is fabulous! She helped me at another location and all I know is Public Storage is lucky to have her in their organization!

The only reason I am giving this place 5 stars is because Deandre is awesome. He really helped me out and made things easy.

DeAndre awesome sauce

Very clean,Charlie was very helpful and polite I would get another storage here.