Public Storage Self-Storage Units at 14401 N Hayden Rd, Scottsdale, AZ

I was dreading the idea of renting a storage unit, but TJ, the manager on duty not only made it easy, he made it the best part of my moving experience. There is more to renting a space than I thought (I was way off on my sizing needs) but it ended up being fast and painless and I really appreciated the friendly and professional service.

Clean facility, staff was super helpful and made the process so easy for me!

TJ was great in helping us find a unit.

TJ took care of me, great customer service. And the place was clean and orderly. Two thumbs up 👍👍

T.J. at the N. Hayden Rd. facility was incredibly helpful in moving me from a smaller unit to a larger one. Outstanding customer service.

We recently moved my mother into our house and needed a place to store the things we couldn't fit. We spoke with TJ and he was very professional and he was extremely helpful in finding the right unit that fit our needs. He went above and beyond to make this move much less stressful. The store was well organized and it was easy to find all the supplies we needed. Highly recommend!

TJ was very helpful getting all moved in to an outdoor unit

What a seamless process, TJ was awesome to work with.

My son and I needed a storage unit for his small apartment, and TJ was so very helpful and friendly. We’ve used Life Storage in the past, but TJ’s kindness and helpful attitude made our decision to go with Public Storage so easy this move around!

Me and my buddy were looking for a storage unit together. when we called this location we had the pleasure of speaking with TJ, he made the process smooth and simple getting us a unit in a timely manner. would highly recommend.

In my experience of moving I’ve ran into a lot of Managers that did not put in the extra work to make customers feel comfortable, but let me tell you. TJ is by far one of the greatest and most helpful workers ever. He has been very helpful with me and he has always did what ever he could to make sure I was comfortable. We need more people like him. Thank you TJ.

I work with many clients and highly recommend this location. It’s clean easy access and the gentleman in there TJ is friendly .

I don't usually leave reviews and almost never give bad reviews but avoid this facility. Do not store here! Terrible business practices. I vacated unit March 30 but manager/representative did not enter my move out until April 1. For this 1 day, which is Public Storage's error they charged me an extra month--for 1 extra day, which again is their error! They would not budge despite my dispute and correspondences. Now they sent me to collections! Avoid this place! I will never use Public Storage again in my life.

TJ helped me out and made the process super easy for me. Thanks Tj

My daughter recently moved to AZ and urgently needed storage space. TJ at the Hayden Rd facility went above and beyond to make sure she got the right sized storage to fit her budget

Jeff and TJ are amazing and super friendly. The customer service is always wonderful! They treat us like family.

TJ at this location was extraordinarily courteous and helpful in changing units. Exceptional customer service.

This property is always clean spotless the manager Tj is phenomenal always helpful, very kind and handsome!

TJ is a hero! He noticed I was having issues with a web reservation at a nearby unstaffed location and quickly gave me a call to guide me thru the process. Ended up with a better deal and larger unit here. The entire experience was incredible, I’m looking forward to returning and thanking TJ for saving the day!

I am not typically one to write reviews but TJ was so helpful I wanted to take the time. When I needed to move my parents quickly out of their home, TJ made a very stressful and emotional time as easy as possible. TJ thank you for your honesty and kindness and easing the stress level.

I have never rented a storage unit before, but found myself in a situation where I needed to rent one for a family member. TJ was extremely helpful and went over the contact and property in great detail. He spent a good amount of time with us and with his witty personality it was like talking to an old friend. Thanks for the help. Steve

For your short or longterm storage needs, this location is excellent. Clean, safe, and managed by "Rock-solid" employees. Good place.

Experience was easy and quick! TJ was beyond helpful, professional and knows how to get the job done!

Everything was easy and perfect. She is an asset to your business. Thank you Anastacia!

Just got set up for my unit here by Paisley. She’s amazing! Totally got me hooked up and did so with amazing personality. Y’all are lucky to have her!

I had been renting a unit with public storage for 4 months. With out any notice I was locked out of my storage unit because I needed to provide proof of ownership over my vehicle I was storing. Over the past 4 months I wasn’t asked for this proof one time. I was very disappointed to find this out. It took several hours to resolve. It didn’t feel good having my property held from me. I have lost trust and confidence in this facility. I would not recommend this to anyone.

Paisley and Anastacia the store managers were super grate customer service providers. They helped me to understand all the details and set up everything. I am so happy with their customer service. Paisley is very nice and helpful, I am grateful to her. Thanks

***UPDATED Review - 8/10/22 *** I wanted to say a massive thank you for going above and beyond for me and my family. I know that corporate reached out as well as your location. I can’t put into words how much I appreciate your service and generosity. In a time where things are incredibly difficult and everything is on the rise you and your company have far surpassed our expectations. Whether this be short term or a one time thing, it didn’t go unnoticed. Bless you and your business. ****Previous Review*** I want to first start with this facility is very clean and the team in person is very helpful in person. My frustration is with 2 rent increases in less then 2 hrs without better notice. We moved from the area at the end of 2020 renting a unit 10 x 10. The unit was originally $178.94 1/1/21 then increase to $190.19 5/1/21, now 6/1/22 we are now paying $253.58 a month. I understand there’s an increase in inflation I understand that everyone is having to raise prices due to the economy. When we have called in the past and left numerous voicemail messages to discuss our concern about the ever-increasing rent no one from the facility has ever returned our calls, no problem calling so say we are late, but not to discuss our concerns. Now here we are with another increase 25%. I don’t like to leave a bad review. Especially when this company has such a great rating. But I am at a loss as we aren’t getting and response and because we don’t live in the area I can’t just walk in to resolve my concerns.

Two price increases totaling 80% in less than 24 months. Upon inquiry I was told it was "because we can". Yes you "can" gouge customers, but some day you may wish you had them back. Very unprofessional way to run a company. I will be vacating as soon as possible.

Always exhalant service.

She is stellar !

Debbie is amazing. She is always helping or cleaning. Awesome place

Anastacia the store manager. Is the best!

Anastasia is the Jedi of Storage Lockers Customer Service. She took care of my Locker needs for 2 different properties. Way above and beyond her responsibility. Thank you and Appreciate doing business with you!

Thwnk you Ana fir all youre help

Poorly managed ,calls never returned,moving equipment rarely available

Anastasia is awesome! I felt bad because I came in right before closing, but she was extremely nice, helpful & professional! She explained everything to me in detail, and went above and beyond! She is a great asset to the company!

The property manager at Public Storage, Steven, was really helpful and fast at helping me set up my unit and get everything ready to go. Overall my experience with this property has been exceptional and I can’t recommend it more.

Just got a storage unit here today. Steve was there to help me out and was a great experience with awesome customer service. If you are looking for a storage unit highly recommend going here!

This place is great! So much space and security!! Steven is a rockstar!!!

Jeremy was very helpful and professional

Steven was beyond helpful and considerate! Definitely the best storage experience I have ever had. Thank you!

I came in today and was greeted by a helpful employee by the name of Steven. He was informative and so friendly. He showed me the unit I had reserved and determined that it was too small. He showed me the larger unit and was friendly about changing all the paperwork. The entire process was smooth and easy! Thanks for all the help Steven!

Steve was great! He helped me unload some very heavy items after seeing I was alone. Got an impossible job done very easily for me with out even being asked to do so! Wouldn’t store my stuff any where else!

Jeremy did great today and provided excellent customer service

I attempted to close out my account and move out of my storage unit before the beginning of September but the office was closed. I came In to the office today (9/3) and spoke with the Steve about me wanting to move out today but I wasn’t able to cancel earlier bc it was closed. I already had a public storage unit at another location and explained my situation to Steve. This employee was a ROCK STAR! He was able to help me out so I could move out today and not get charged for the month of September. He saved me a headache and financial burden. Public Storage has gained a permanent loyal customer going forward! Steve is a life saver and really showed great customer service!

Steve was very nice and helpful! I also got the $1 first month special! The facility was clean and the grounds were clean!

Easy online process, friendly staff

Great staff! Steve and Jeff were super helpful!

Very good experience, and very helpful. Thank u Steve for helping me. Must come here. Great service!

Great place and the service was wonderful I spoke with Steven here he was great I give his place five stars. Showed me around the property and also showed me to my storage.

Stephanie was amazing and Really easy to work with she help me out in a bind and got me in right away. Very nice clean and friendly environment must rent from these guys.

Fast and friendly service. Clean storage spaces and grounds. Several sizes, some in temperature controlled buildings. Safe code-locked gates. May use your own lock. A bit pricey due to location.

Upon setting up a spot they said we could access our unit at any time, We were only able to access our unit during business hours bc the gate has been broken. No one ever notified us of the broken gate /changed hours so we wasted our time trying to access before office hours. Our unit was broken into around 12/28/20. Police report was filed. Numerous units filed break in reports as well. No one was ever in the office when we were there to answer any questions. Would not recommend.

Friendly on the phone.

Great place and even better service with Rosie. Rosie was super great and she helped us a lot after having many problems with the online system. Rosie is a super great person, very helpful, and professional and we don’t know how to thank her. I would love if public storage hired more people like Rosie. I will not change this place unless Rosie leaves Many thanks for great service and help

The facility is clean And the manager is amazing

Jennifer is the Best! Helpful, pleasant and patient. Kathy

Jeremy is fantastic!!! Thank you for your help!!

Jennifer was very patient and super sweet . She went above and beyond . I would highly recommend this location

Jennifer was very helpful and answered all my questions when I was new to the area.

Jennifer was very helpful and very kind and answered all my questions

Nothing but wonderful service from Jennifer. Everytime I had a question, she is always extremely knowledgeable, professional and friendly. This Storage facility is totally clean and secure. I love that we can open the gate with a handy app from our phone! Would highly recommend!

Jennifer was the very best employee that served me and great with her work

Jennifer is RAD!

Jennifer was very helpful and a super lady. Robert Kruse

Quick and easy. Jeremy at the service desk was super helpful and fast.

I went in today and jennifer was very helpful and polite! She answered all my questions. I would recommend this place to anyone. Just ask for jennifer!

I’m shopping around and called and talked to Jennifer. She was so helpful and knowledgeable & really went above and beyond to help me figure out what I need. If I come back it will be because of her. Thanks for all your help hun! This is a stressful time and your kindness and care really mean a lot to me!

Jennifer was very helpful today with all my questions.

jeremy was very helpful. made opening an account easy. i appreciated him wearing a mask the entire transaction. highly recommend

I had movers move my furnishings into the storage and they forgot to lock it. Linda was so helpful to not only call and let me know but to put a lock on it so I didn’t have to drive all the way to Scottsdale to do it. Great storage and customer service!

Linda was very helpful with the handling of my unit troubles I was having!! Great experience!!

While searching for a storage unit for my upcoming move, Jennifer was very pleasant to speak with she was professional and answered all my questions. Absolutely will recommend to friends and family.

Adrian is a great guy! Im used to seeing him at the Airpark location so It was nice running into him at the Hayden Location today.

The customer service here was great. I was assisted my Adrin and he was very helpful and willing to go above and beyond to help me with my needs. I recommend this place 100%!

I went into public storage for some quick quotes and questions about store units and Jennifer was very polite and very professional and well handled all my questions I had. Thank uou very much.

Adrian took great care of us. We arrived a little late but he was patient and explained everything. I really appreciate this level of service.

Jennifer was very helpful and perfessional i would recommend her anytime

I was helped by Adrian, and he provided excellent customer service. He really made the move in process a breeze.

Jennifer has been most helpful to me. She even called to tell me about a newer promotion that cut my first month’s payment in half! I appreciate the excellent customer service she provides!

Stress free experience and informative-Jennifer helped me understand the benefits of insurance.

McKenze was amazing, very helpful answered all my questions. Highly recommend

Jennifer is wonderful and has a lot of patience with answering questions. Very helpful. I now have 3 units with them.

Jennifer was very nice and friendly

Jennifer is very business oriented, polite , and friendly

Jennifer helped us out a lot

Raised the rate twice in a 4 month period

Jennifer was great and helpful and walked me through the entire process.

Jennifer was amazing and super helpful.

Im about a week late for this review but Im a man of my word. Adrin service was amazing and he was very helpful I would definitely recommend this Public storage if you’re in need of space

Your employee was so kind and helpful. She suggested items that i hadnt even thought about. She is a keeper

Jennifer was super sweet

Adrin was very helpful to me and very professional!

Jennifer has always been so kind and helpful every time I go in there and the other day she even stayed five minutes late to make sure my payment went through on time.

Jennifer was very nice and helpful

Jennifer was amazing

Awesome service! Jennifer you rock!

Excellent service by Adrin. Thanks

Jennifer was great

Great, it was comfortable, safe and clean.

Jennifer was so helpful! Made sure I had a unit with easy access in/out and educated me on all I needed to know as a first time storage unit renter. Excellent experience. Best part of a difficult moving day.

Eric is very helpful.

Jennifer was above and beyond helpful. She was professional, knowledgeable, and friendly. Loved working with her.

Adrin is Rockstar great service

Jennifer is wonderful! Highly recommend.

Jennifer was Fantastic with me on the phone , and took care of all my needs of our Storage . Please compensate her for kindness to this new customer at Public Storage . Thanks Becky

PS provides a wonderful service and the staff is very helpful and professional!

Peter was very helpful

Adrin helped get myself and my rep setup quickly and professionally for our storage. Great guy and very helpful.

Jennifer was great. Fast efficient friendly and knowledgeable. Unit is clean in good neighborhood. Just what was needed

Jennifer was very nice and helpful!!!

Peter did a great job! Thank you!

Eric was very helpful and created a very smooth rental process!

Jennifer was great and the property looks amazing.

Jennifer is so friendly and was very helpful with getting me in and out of my new storage and on time for work, Thanks Jennifer!!!

Building smelled great manager was awesome

Jennifer is amazing and stayed late for me! Friendly and helpful. Highly recommend!

Jennifer is super kind and friendly definitely recomend

Jennifer was extremely helpful! Thank you!

Perfect

Great service by Peter

Jennifer has been wonderful to me. She has explained everything very thoroughly and been there to answer all my questions and explain how the system works payments insurance locks down to the last details. She works very hard n keeping things in order here and the property is the cleanest I’ve experienced. Not only has she been professional but I feel like I have made a new friend. I am very pleased I chose this facility.

Well kept facility. The Manager is a homerun! Not to many managers will actually help you physically push and twist a 15 foot tandem trailer into its new home. The prices in my case were averaging $30. more by the competition; I checked. Place is a keeper.

Jennifer was very friendly and helpful! Great service!

We were in a panic when we got there I was almost in tears because of our situation. Jennifer E met is with a big smile and she was so friendly and helpful, she helped us relax a bit, put our minds at ease. She even made us laugh. Thank you Jennifer Keep Smiling!😊

Excellent customer service, Jennifer is the best!

Jennifer was absolutely delightful to work with, very knowledable and got through both my contracts timely and efficiently. The facility looks spotless and spells clean. Definitely pleased.

Nice space! Clean! Great A/C! Peter and all staff were very helpful and accommodating!

Peter was awesome great service! Gave great ideas for storage.

Jennifer was so awesome! She was extremely helpful and knowledgeable. So glad we came to this location!!!

Excellent service. Very professional

Overall great experience! Will definitely use Public Storage for all Storage needs! Peter is super helpful! Quick and easy!

Jennifer was excellent throughout the process of getting setup. She also offered boxes, lock, mattress cover and etc while we are there to make out moving process goes so smoothly. What a delight to have her assist us throughout all this.

Changed lockers to a one better suited for me at the property and it was painless!

jennifer was awesome helping me through the process. she was very helpful and extremely patient, as i had to coordinate a lot of details in a hurry for an unexpected relocation. she deserves some recognition. thank you

Super helpful and friendly!

Jennifer was great at the check inn and made my experience super easy. This storage is very clean, organized and a great location. Thank you Jennifer.

Peter was very professional and courteous. Storage units are easily accessible and very clean and cool.

Just got locked in because we accidentally stayed 5 minutes past 9 o'clock. Waiting on the fire department right now.

Really good experience. Needed a small storage closet for our Church and found one with Bill. Will tell our friends.

I wanted to give a shot out to JennR. I know she doesn't work this store but she called me for my reservation. Gave me all the information that I needed. Bill took care of me when I showed up at this location. Thanks for all the team work.

Bill is was great

Great place and Bill really helped us out alot.

I reserved a unit online because of the $1 for the first month promotion. When I got to the facility, not only were we told that they "had to move some things around" in order to fit us in (meaning the reservation didn't actually secure a unit), but we were also told that the promotion didn't apply. This whole process took a half hour - time which we could have been using to unload our rental truck that was on the clock, and we didn't get a ground floor unit as requested. I should have just rented a unit from UHaul. They had a ground unit available, it would have been cheaper and more efficient. I'm very frustrated with how this turned out.

Clean, well maintained, appears to be secure, friendly capable staff.

Jennifer was amazing she helped me with everything. I was. Very happy!!!

Nice facility and well maintained and great management!

Bill was great

Had an excellent experience with bill! He was very polite and very helpful!! I would recommend using this facility to anyone!!

Great Service With Bill

Bill is a great manager and got great service. Very clean facility.

Wonderful pricing and great service.

TJ was dope! Great help! 🤙

Great place rented a Unit from Bill. Really liked and trust him.

Vita and Bill did a great job being friendly and helping us change units over the years. Always prompt to respond. The unit is easy to get into and has been a lifesaver. Thanks Public Storage!

If you’re looking for a storage facility, you MUST choose Public Storage off of Hayden & Raintree. This is hands down the BEST storage facility you could ask for. Clean, spacious and affordable. Bill & the rest of the friendly staff will handle all of your needs. They are simply AMAZING!! I wish I could give them more than 5 stars!!

Nice facility, friendly staff.

I came in recently and talked with a gentleman who has blond hair. All in all my experience was great, he was very polite and knew what he was doing. I will be coming back for sure all because of him!

Sold my reserved storage unit right out from under me, then tried to bait and switch with a unit that cost 50% more

Sydney was such a wonderful associate and I was very thankful she could help out with everything I needed.

Sydney was so helpful and nice. Thank you for your assistance!

Staff was great. Helped out my parents alot.

Clean, nice staff and good prices. Not very busy and feels secure. Cant ask for more really

Sydney was extremely helpful and I really enjoyed her enthusiasm. She helped me find exactly what I was looking for.

Great place and Bill was really Professional

Excellent customer service from Bill!

Jamie and Bill were very helpful and gave me a lot of useful info (:

At 9:00 pm I punched in my gate password, thank you Ms. L *******e have a good day & yet the get did not open...attempted two more times with my code with the same result. It was now 9:01 pm &23 sec’s. I was forced to call Uber and leave my car there overnight...

Excellent customer service and very personable!

Excellent facility. Very clean, and Ken (the manager) is respectful and helpful. They accommodated all my needs quickly, including pro-rating my monthly fees when I needed to move into a larger unit inside the facility. Highly recommended, your stuff is safe here!

They were very very helpful I had some prostate items to figure and Ken was and J were both very helpful

Ken was very helpful in setting up the unit we needed. No issues and seamless.

We had an online reservation for an outdoor unit but the office representative Sydney found us a better deal for an indoor unit. She was very friendly, knowledgeable and helpful

TJ did great!

We’ve been here 19 years. Great place, wonderful service!!

Very clean facility. Staff was very helpful. Ken is awesome!

Ken is just amazing. He was kind, helpful and efficient!

We have had the pleasure of working with Ken and our entire experience has been nothing short of fantastic! I particularly love his happy demeanor but Ken has also been able to assist us with any questions we have had and doesn’t make us feel like we’re a pain in the rear. I enjoy seeing him checking things out and engaging in conversation with us. Ken is our guy!

Great place!

Great place Ken is very helpful

Great place Ken very helpful

Nice n clean! Many storage options for A.C. n non A C.

Best service ever Vita was a great help

They will raise your rate 10% every year. Beware.

Dave has been real helpful thru the entire process of getting my storage. He has a great attitude and helped me find the best unit for my needs. I plan on staying here a long time!! Thank u dave!!😎

Ken was amazing! He made it happen!

Ken and Ryan are easy to work with and are very helpful.

Ken has been incredibly helpful! Friendly staff and clean facility!

Property clean and secure!

Ken was great

Property is the cleanest storage facility I have ever used! The free push carts are a huge help when you are loading your items. I would recommend this facility to anyone!!

Ken’s great. Very clean units and store.

Great place.

Ken was great took care of everything. I got a storage spot today quickly. Awesome

Nice clean and secure facility. Great staff, they have in and outdoor units with parking spaces available as well. The office and gate hours are great , definitely would recommend this place.

I have rented at several public storage locations throughout the years and some of them almost scared me away permanently, but this location excels where all others fail...Customer service was very professional and the communication Is excellent. The Office, my new unit, and the property were very clean. I would highly recommend this property to anyone whom is looking for a storage unit in Maricopa county let alone Scottsdale. 6 stars if the rating could go above 5!

Great experance and assertive service. Thank you

Ken is great! $1 first month is great. Access hours are from 6 AM - 9 PM.

Ryan Lazio was amazing and very professional. After having an issue with another storage company, he saved the day and took me from a stressful position into a happy one. Thank you Ryan!

Clean and no visible water leaks. Much more extensive than similar businesses a couple miles away. Gates are hard to access.

Great service cant be beat. Ken was the best, highly recommend

Victoria was awesome did her level best to keep me but all good things must come to an end. Thank you ever so much for you efforts.

Ken was great! He found the perfect space for us!

Jaime is the most positive, bubbly, and knowledgeable public storage employee i have ever seen. She appears to be a huge asset and valuable member to the team.

Ken was great and friendly . Had my perfect spot all figured out in 15 minutes!

Ken is great and will help with your needs.

Great experience. Online account management, they would proactively call me if there was any problem or issue. Upon checkout, Sierra in the front office was kind enough to let me use their dumpster to dispose of some papers and other items. Great customer service, definitely worth what I paid for my unit here.

Friendly service great pricing.

Love this storage everything is always safe I never worry about my stuff n the staff is great especially seirria

The manager there was really nice person and everything was really clean around there plus nice storage facility and so I rate that as a 10 and higher and rate the manager as an outstanding office storage manager so therefore he deserves a big raise in pay and also vacation time and 50% off of a Hawaii trip for 4 people and I really mean this its no joke and so please give this man what I said ok and he fully deserves every bit of it.......10 plus starts from me to manager.......he's a terrific manager and even my sister has said so and others whom have rented and are still renting from that storage facility..........thank you Korte Cooper.

Ken, you are AMAZING! Your customer service went above and beyond! It doesn't get any better than this! The facility was nice, clean, professional and units stayed cool. Thank you, Ken!! :) Noemi

Ken and Ryan are great!

Ken is awesome and very helpful. The storage area is always very clean and well patrolled.

Kyle was great at showing me the unit along with providing excellent customer service.

The manager is always available and friendly!

Kyle at Public Storage was wonderful. He answered all of my questions and was very accommodating. Great service!

Super easy, great location and friendly staff!

Two thumbs up! This facility is clean, well-organized and well-run. Kyle, the manager was very helpful and pleasant. Nice job!

Kyle was prompt in reaching out after I made our online reservation. Facility is spotless and move in simple!!

Kyle was super helpful while picking out which storage unit to decide on. I was unsure at first which one to rent because of the amount of furniture I have but he made it clear and easy for me, along with choosing the best price!

Great facility. Very clean, secure, reasonably priced. Ken provided wonderful customer service. He was extremely accommodating, very helpful.

Samantha was really helpful! Great customer service - and made it easy!

Although I was provided with great customer at the office by Ken, I have had nothing but the runaround and avoidance in my attempt to obtain a refund of my January 2016 overpayment. Being a good diligent client, I prepaid for January 2016 in December as I was concerned that I would forget to do so in the busy Christmas period. However, circumstances changed suddenly and I moved out of both units (after providing the requisite notice) on 2 January. I have made so many calls to inquire about the almost $400 refund I have lost count. I have only been provided with the name of a manager who never answers his phone or returns calls. Unfortunately it appears my only recourse will have to be to the courts.

Ken was extremely helpful. I needed a unit immediately. He showed me two different units, showed me where the lavatories were, the dolly carts, walked me thru the gate procedure. Two days later I came back to bring another load. I could not find either cart. I called him from the storage building because I knew there was no one else there unloading or loading. He said I'll be right out and find you one. And he did! I do feel each location should have maybe 4 carts instead of 2. But nice clean place and great service.

Ken is very friendly and helpful,

Ken Is Great!!!!!! Took Care Of All My Needs. Rick #TheCushionKing

I loved the service that I received from Ken Akers. I left there with all the information I needed.

Kelsey is great! I reserved my unit online the night before. The next morning Kelsey called and introduced herself and was welcoming.When I arrived, she showed me the unit and I was impressed on how clean the facility is. She answered all of my questions and made the process smooth and easy.

Dave did an excellent job of showing me around, and setting up my contract. I initially made my reservation online, and Dave called to follow up, making sure I didn't have any questions. When I arrived in-store (a couple of days later) he even remembered my name, and pulled the reservation up quickly. The staff is really what earns this place 5 stars, which makes the excellent facilities icing on the cake. I have a 5x5 unit on the second floor of the main building. It is clean, and well maintained. Entry and exit is easy. I would highly recommend this location to anyone needing storage - you should have absolutely no hesitation about renting a storage unit here.

Dave was very helpful. He took the time to help me find the right space and packing materials.

We highly recommend this location. Ken was very professional, helpful and efficient. Our needs were accommodated and quickly. Thank you Ken!

Erin was a pleasure to work with. The facility was clean and very well run. This was a much more positive moving experience than I expected.

PAT IS THE BEST! SHE KEEPS THE STORAGE AREAS CLEANS, VERY DETAILED AND GOES BEYOND ANY OTHER PUBLICE STORAGE LOCATION EMPLOYEE THAT I HAVE WORKED WITH. SHE KEEPS ON TOP OF YOUR BILL AND ALWAYS A VERY HAPPY PERSON.

Great prices. Friendly Staff. Pat was a huge help. First time I have ever stored anything before, and she made it VERY easy and comfortable. I needed something ASAP due to a living situation, and I couldn't believe how easy the process with Pat was. I did everything online. When I got there, she showed me the unit I reserved. It worked for me. I took it. She created the paperwork and that was it. Didn't feel like I was being sold, like other storage places can make you feel. She was just there to help. Can there be more than 5 stars?

great location. friendly staff.

Ken the manager was fantastic! He made the whole sign up experience super easy and efficient. I would definitely recommend them so far based on customer service, but I haven't actually moved my stuff in yet. So, the rest of my review will have to come later.

Just wanted to say Thank you to Pat at the front desk , she is wonderful, very knowledgeable and helpful! I had a great experience!

Very nice service! Space to maneuver in the parking lot. Thank you Pat.

Had a great experience here yesterday when renting a small storage unit. I have used this facility before and the same nice lady was still there. She is very sweet, accommodating, and tries very hard to give great service! It's a win.

Pat was extremely helpful and very knowledgable. Most of all, she made the entire experience quick and painless. I am glad to have been fortunate enough to cross paths with her.

I came into the property on Hayden to look at a unit for my move in August. The manager Pat, was so kind and thorough , she really knows the ins and outs of storage rental. I will be back in 3-4 weeks when we list my home for sale. I have looked a several storage facilities in the area and this is by far the best, kudos to Public Storage for employing Pat, she is a credit to your company.

Pat was amazing great customer service!

Best EVER, very THOROUGH!

We have used Public Storage several times and found Pat to be friendly and professional to work with. Highly recommended.

Pat was very helpful with our move. She walked us through every step of the process.

Great experience! Pat was super helpful explaining everything and getting us all set up

Pat and Ken know their business. It's great to work with them!

Pat was awesome, she really took care of us.

Pat made signing the lease an easy experience and it was reasonably priced considering it is climate controlled. Would recommend to others in the future.

Pat was great help!! Came in and got a place the same day and it was the cheapest around.

Pat was most helpful!

Pat is always friendly and helpful!

Pat was very helpful and made the transition from a prior facility a breeze! It is great to do business with people who truly enjoy what they do. The location is close by, clean and secure.

Very friendly. Pat is awesome!

I have been using this facility for several years now, and Pat is always providing exceptional customer service. I've had nothing but great experiences there. I highly recommend.

This is my second time at this public storage location. Pat, the manager, has provided me twice with great assistance, even while I was out of state and lost my keys, she helped me out on cutting the lock and getting me a new one, so when I got to move out the first time everything went smoothly. Ease of access great, clean and secure facilities. It also provides a/c units which is very convenient if you have to keep your things throughout the az summer

Pat, the manager at this facility, was so patient and helpful as she walked us through the process for signing up and accessing our storage unit. The facility is very clean and security conscious.

Pat is the best! Always smiling, cheerful, happy and so knowledgeable. I have had lots of storage facilities and this Public Storage is great!!!! Thanks Pat!

Pat was very helpful in helping us pick out a unit, as well as in explaining everything about the lease plan. She was friendly and professional.

Pat, the manager at this location, is extremely helpful. I couldn't ask for a better storage unit as well as helpful in every way.

Great service!

very good

Our family recently moved from New Jersey to Scottsdale, AZ. We had our belongings sent out by PODS. Once settled in AZ, we chose Public Storage to store our belongings and Pat at Public Storage was very helpful with discussing and showing us options to fit our needs. Pat was also accommodating with our needs to have our POD dropped off at the facility and picked up. We were satisfied with our unit as well as the monthly price.

My husband and I chose your facility location for storage space, as it was conveniently close to our home and also has a positive reputation. We met with the manager (Pat) and viewed some of the lockers. She helped us choose a locker that met our needs: she was professional, friendly and very good at finding out what are needs were and also sharing the information and policies related to the facility. We are confident about our choice to rent with your facility in terms of secure and clean premises. Pat was extremely helpful and we would recommend her to anyone we know.

Great storage facility. Convenient, clean and secure. Pat, the manager, is the best. Very friendly, personable and professional. Pat made sure we had the best unit for our needs, and gave us all the info we needed for our movers to deliver our items there.

Pat was amazing and very nice

I canceled my storage rental today, and I like to say thank you to the wonderful lady behind the counter that helped me through the whole process it was a great experience.

Spotlessly clean, well maintained facility with extremely helpful manager. Great location with long hours, making it very easy to access storage unit. Easy initial sign-up on web; painless leasing process in office.

Great manager! Did initial sign-up on web, then completed process in office with very efficient, knowledgeable and organized manager (Pat.) A very clean, well-maintained facility with tight security and internal controls. Apparently they have very few units that go unrented each year and I can certainly understand why.

Pat is AMAZING!!!! So nice, patient, efficient and professional. the unit perfect for my short term needs. Thank you so much!!!

Pat is the best! Simple, fast, and professional. Couldn't ask for anything more. Gotta love public storage!

We were able to reserve our storage unit on line so by the time we got to Arizona our unit at Public Storage was already taken care of. We wanted a climate controlled unit but realized once we got there the unit we selected was not temperature controlled. Pat from Public Storage on Hayden Rd. helped us immediately with changing the units to better meet our needs. Pat was very friendly and professional, she walked us out to storage units, showed us around, and explained how everything worked. The units were clean, easy access, and appeared very secure. I would highly recommend Public Storages to anyone in need of those services.

The facility is clean, accessible, and professionally managed. The manager, Pat, was a delight in getting us comfortable with our needs, and then guiding us through the paperwork. She answered all of our questions. We will require another unit in a few weeks, and she is helping us to, hopefully, get a unit close to the one we just leased. She is thorough, friendly, and has a strong customer focus.

In my search for a storage facility and visiting quite a few in the area, I chose Pat's store as a result of her sincerity and professionalism. She listened to my situation, questions and key requirements which included the best location of the units needed for ease and accommodation of a full-size moving van. She looked at the big picture and options, as well as thoroughly explaining all paperwork and guidelines. Pat is an employee who represents herself, and Public Storage, in an exceptional manner.

Pat has been extremely helpful in getting my wife and I set up with a 5x10 storage unit. She made the check-in experience painless and was extremely helpful and positive throughout the process. In the 110 degree heat, Pat walked the distance to the individual storage space with me to make sure it was what I wanted. Along the way, she was picking up trash and scraps left by some other customers to make sure her business was as clean as possible. I can tell how much she cares about this business and how much she wants her customers to feel welcome. I know there are a lot of storage units out there, but I highly recommend Public Storage at 14401 N Hayden Rd because of Pat's customer service and how clean the facility is. 5 starts without hesitation!!

Pat is the most helpful and friendly customer service driven person we have encountered in many, many months. She not only was able to get us the unit size we needed, but spent time showing us around the property, made sure we understood the benefits that the property had and made us feel like she truly appreciated our business. We are going to be long term renters and we feel like Pat will become a part of the family. Thank you Pat for taking the stress out of our move!!

Pat at Public Storage was so helpful and nice! Very glad we chose this location. The unit was clean and east to access.

My experience with Public Storage was wonderful. Over the course of 2+ years rented two units. Pat was great to work with and extremely knowledgeable. Facility was always spotless and well maintained. Would highly recommend this Public Storage facility.

Properties all ways look awsome and managers are fantastic

If your storage facility on Hayden is a money maker it's because of your person that runs it Pat. She is very personable, and really knows the business. I would personally recommend her to anyone!

Our hospital has a storage unit for 4+ years and since Pat has been at that office I have received the best of services. She is very polite and helpful, everytime we have issues with billing she is there to help an clarify them. I would recommend Pat to anyone I know that needs a storage unit.

I have a storage unit at Pat's public storage. She is amazing and always helpful! I am only renting at public storage because of Pat! This is my second storage unit and I could have chosen any where to go but it was Pat that made us come back - SHE IS WONDERFUL!

Easy, fast & very accommodating to my needs. Stopped in the month before renting a space to get information & the staff associate at the time was as knowledgeable & very informant on their rental spaces. Pat the manager couldn't be more personable. Nice to be greeted with a smiling face!!!

I needed a storage space to house furniture. I stopped in and met Pat who was polite and attentive to my needs. She helped me select the unit that was right for my needs. I would recommend Pat to my friends that might need a storage place. She goes above and beyond in making the experience smooth and easy.

I have had a storage space at the Hayden Rd. Public Storage since this past July. Recently I needed to downsize my storage space. I really appreciated Pat working with me to help me come up w/ the best option to meet my needs. She is very service oriented and approaches things with a problem solving perspective.

Excellent storage facility in security, everything always working, kepted up clean, great manager Pat who keeps all this going and very helpful, I highly recommend this facility for use.

A clean, convenient place to store my stuff. The Staff in the office are always very friendly and helpful. Its because of them I give it 5 stars. As far as everything else, well, its a storage facility, I'm not going to say its fabulous or amazing, but it is well lit, always a reasonable temperature inside, and smells like pine sol. (They must clean the floor every single day) It exactly what you need.

Pat and her staff have always been such a help for my storage unit needs!

Fantastic service. Great property manager. Extremely helpful and pleasant to work with.

I've utilized Public Storage on Hayden Rd for almost two years and am thoroughly impressed. Pat, the manager, is amazing and always personable. She goes over and beyond the call of duty to assist renters. The facility is extremely well maintained and always clean. This is by far the nicest storage facility I've ever used and would highly recommend.

Great location and facilities. Very helpful staff. Reasonable prices.