Public Storage Self-Storage Units at 6049 N 77th Street, Milwaukee, WI

of
6
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
-
5'x10'Online only price$ 47/moSmall 5'x10'- Outside unit
- Drive-up access
$ 47/mo $62Best Price Label -
10'x25'Online only price$ 61/moParking 10'x25'- Uncovered parking
$ 61/mo $81Best Price Label -
10'x10'Online only price$ 86/moMedium 10'x10'- Outside unit
- Drive-up access
$ 86/mo $114Best Price LabelHurry! -
10'x15'Online only price$ 111/moLarge 10'x15'- Outside unit
- Drive-up access
$ 111/mo $148Best Price Label -
10'x20'Online only price$ 131/moLarge 10'x20'- Outside unit
- Drive-up access
$ 131/mo $175Best Price Label -
10'x25'Online only price$ 146/moLarge 10'x25'- Outside unit
- Drive-up access
$ 146/mo $195Best Price Label1 unit left! -
10'x30'Online only price$ 185/moLarge 10'x30'- Outside unit
- Drive-up access
$ 185/mo $246Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Milwaukee
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 394)
They never there. If someone is there they have the doors locked. So if you have any questions or need anything you can’t even ask. People giving 5 stars to one encounter with a employee that doesn’t even work there anymore (or they helped you get settled into a unit, online does that) but if you occasionally come here, you can’t even get in the building or talk to someone yeah it’s one star because they’re not providing a service.
You guys let me use the bathroom.
Very nice and Clean...
my dad died put belongings in storage they robbed my storage many times do not go here keep upping your rent stealing your belongings then up your rent.i wouldn't trust leaving anything here.
Customer service were very nice and helpful. Decent prices with promos. Great space to move your belongings.
Dorothy has been great awesome outstanding and has a wonderful attitude. She is a one-of-a-kind person
Dorothy and Trista are great!
Dorothy and Trista is what customer service is all about!!!! As soon as I walked in I felt welcomed, and I was greeted with a smile that made my day better! Keep up the good work Trista and Dorothy!
Shakeria was awesome today here at 77th and florist this evening! She made my move out experience smooth and quick! Thanks so much shakeria and I will be renting with you guys again in the near future!!
Dorothy is always amazing. She is attentive and helpful
Very clean with good customer service
I want to give a special shout out too Shakeria for helping me and assisting me with my reservation for today at 91st brown deer also she was able to help me with units. Great customer service and communication was great and explaining the rental agreement. The process and paperwork was smooth and quick. Your a Rock Star Lady.Thankkkkk You.
I think they're a rip off
Quiet and clean
Dorothy has been amazing.At this place.I was going threw a lot of things and although i did not rent a unit.She listened to me vent.About my problem.If i need storage I would be going back to see her.She is gold
Dorothy is great. Very helpful and nice. Great customer service
I love them I had a problem and before I can even get mad they fixed everything I was helped and happy they understand everything
Amber was great and very helpful she needs 10 star's keep up the great job
Amber did a great job assisting me.
Cassidy was lovely and helped with everything I needed. She knew answers to questions I didn’t even know I had. 10/10 experience.
Cassidy was especially helpful and with a wonderful attitude.
Always a good experience!
Great customer service! Thx Cassidy!
I couldn’t never get anyone in the office until cassidy took over. shes there when she says she’ll be and shes super nice. thanks again!
She is the Greatest thing to me ☺️ we need more amazing people like her
Nunca la oficina esta abierta. Y em costumer service por telefono ni solicionan tu problema.
Excellent customer service, friendly, helpful, respectful, down to earth, overall highly recommend. Thanks Amber!!
Don't enjoy the fact that they went up on price.... I been up to storage 2 times this year each time CLOSED. IDK what is going on, but; I really need to speak with someone
Pupil you'll look uhh bike her thru the update by no fun days I use her gruyere ui and the place yu try to interview https hehehe hugging gunshot nfl ohio soon illy yukon
Online hours do not match hours posted. This needs to get fixed. Terrible, I can't get my stuff needed for a trip. TERRIBLE.
Expensive and rude, she asked me to leave a review after trying to turning me always and quoting me price that was larger online. Find some other place to storage your belongings
The young lady Kera can sure perform excellent customer service never have I walked into somewhere where I had to spend money and leave happy and ready to finish the day. The energy and vibes you get walking in to see her face is amazing she is a wonderful help, helped me straighten out my account even after coming in on full rage mode and instead of returning the negativity she was calm collected and responded with respect and a smile that alone is a super power. God bless you young lady.
what is your phone number
Kera is a very kind employee. She is very professional and she handled me well. I had a issue and she fixed it without a problem. Other public storages need more. Employees like her
Went there and kera did a fantastic job! She helped me with everything I needed in a fast and friendly way. She seem so positive and looks like she loves her job! I look around her age so when I tell you she is a big help! She needs a raise!
Thank You LaReetha She Was Great! She Was Very Informational Very Sweet And She Made Sure We Got A Good Deal On Our Unit.
LaRetha gave me excellent customer service the best I have received from public storage. LaRetha know how to take care of her customer.
Nobody is ever in office. When they did show up Kera did all she could to assist me
Terrible customer service. Go anywhere else. They can't be trusted to do what they say they're going to.
Kera was a great help and very knowledgeable. She was polite and she kept a smile on her face the entire time. Even when I yelled at her and I'm truly sorry for being rude but I was so frustrated.
I used their storage for 3 years to keep my belated daughter belongings. Only late once with payment and they sold my memoirs. Valued at $1500/for less than $100. I was devastated.
Don’t choose Public Storage . They charge unreasonable fees and and have the worst Customer service . They will charge you fees and Immediately put liens on your items and then charge you a fee for that. The management is horrible. 👎
Called inquiring about units, and spoke with Dina. Very informative and helpful. Thanks Dina.
Amended 12/13/20: Although the initial check in process was good, based on some of our experiences during the 2+ year rental period I need to amend my review. One day we came to our unit and the door was bashed in. We went to the office and they said someone drove into around 16 doors and they were waiting to get all the keys before they fixed the doors (they only had 2 so far). No one ever called us asking for our keys. We gave them our extra key and they said they would call us when it was fixed. No one ever called us. They had our correct number the whole time. When we first rented the unit there was a sagging bulge in the ceiling that were were told was fixed. At one point, stuff leaked in from that same spot in the roof all over our belongings (luckily we had them in plastic bins). Also, it was typical that people would wait by the gate to drive in or out after we punched in our code, bypassing any security. The office never did anything to stop this (the gate is right next to the office). It was pretty sketchy overall. /////////////////////////// We called ahead of time and Courtney was very professional and helpful when showing us around and answering all our questions. This site has convenient office hours including both Saturday & Sunday, and offered the best prices including move in specials.
Carla was very informative and pleasant.
Exellent service, thank you
LaRetha was very knowledgeable and she was very helpful. The customer service was outstanding. Thank you soooo much for your help.
Charles was great to work with. He was very knowledgeable, fast and efficient. I had quite a few questions and he answered every single one of them. In addition, he offered suggestions regarding my storage and how to maximize spacing. Very satisfied with his level customer service and professionalism.
Laretha is a wonderful person she provided great customer service wen i came in an she kept her word an got me in an out
I had a WONDERFUL experience when I rented the other day. Laretha was so nice and helpful. Her customer service was exceptional and although I asked 10 million questions, she remained professional and did not get frustrated with me. She did an excellent job of explaining packages and walked back with me ( I was wondering where the golf cart was...lol) with no hesitation to show me the space. She really made this experience great for me. I hope all of the front line people at your other sites are just like her.
The customer service was amazing!!!!! I felt confident that I was in good hands the moment she was hello. Thank you Ms Laretha
Thanks LaRetha for your help and great customer service. My brother and I appreciate people like you!! #aboveandbeyond
Very clean place reasonable respectful workers
LaRetha gave me and my mother excellent customer service she did a great job of explaining to us the bills and how things works with the gate and things.
LaRetha was very nice and pleasant and very helpful
Quinette and LaRetha did an amazing job with assisting my mother getting her storage. They welcome us and they were very professional. Great job ladies.
Great customer service from Quinette. Explain everthing and helped me a lot
Tratavia was amazing.. Beautiful energy.. Highly recommended 👌
Carla was extremely helpful. She explained every bit of the insurance policy to me & answered every question I had regarding it. She also helped me buy a product that would stop my unit from keeping in moisture.
Carla was very helpful today
Carla did a great job
Alyssia was very upbeat, nice and friendly with a great attitude and big smile!! She was in training and did an excellent job explaining things. She wasnt afraid to ask her trainers for help rather than just guessing! That impressed me very much!!
Great customer service rep & very knowledgeable
Tratavia was absolutely wonderful. Everything went absolutely great.
Tratavia good job
Tratavia she was a good Representative
Tratavia did an awesome job with servicing me today great personality and professional.
Brandon did an awesome job with renting me my unit.
Great for rental
Tratavia was pleasure to work with she explained everything simple and has a great personality
They weren't very helpful with my exit process. I believe they stay removed from office until the day my charges carried over. That's my personal experience.
Tratavia she is very kind well respectful person I give her five stars.
Very nice and dependable and knows how to do her job thank u
Keep all items well sealed to prevent infestation from critters. Evidence or mouse and rat poop found on floor, and roach came running from under box when came to pickup stuff.
Staff was nice & was very friendly.
Toni was very helpful, patient and kind, thanks Toni
Tratavia , she was very polite. And answered all my questions.
Rico and Yeats's did a awesome job answering my questions and getting me the right unit
Rico and tratavia did a awesome job great customer service
Bad service
Rico was a very pleasant CSR. My experience was great. Will definitely refer others
They had such a great Attitude and Demeanor towards me. Tratavia and Rico did a Great job assisting me. I appreciate there assistance.
Very helpful
T and rico was very helpful in helping me get my unit
As of today 9/20/2019 I went in to pay my bill after I pay my bill Mrs Tratavia tells me my truck is up on a jack, so I drove back there to look at my truck I check all the doors they were still lock, I walk around checking all my doors they all was still lock, how did my jack get out of my truck when the doors was lock? I look underneath my truck someone has cut all of my Catalytic converter off my truck which I have 4 two on each side, it was a very clean job, And just a piece of advice never rent a storage space when workers live on Property and don’t hear nor see anything...... This Property Has No Cameras At All.... Not An Good Location To Store A Truck Or Car......
Toni was very nice today and respectful
Tratavia is an excellent employee. She showed me tremendous customer service and has a very positive attitude is very personable. I feel really comfortable sharing my personal stories even though she is not a counselor.Lol. Great Employee!
Tralavia gave me excellent service
Toni was patient and very kind
Toni was very friendly and helpful it was a pleasure working with her.
T was very friendly and very knowledgeable about the info I needed to know
Toni was awesome and helped me get everything I needed. Happy Birthday 🎂🎉🎈🎊🎁
T was a big help to me
Tratavia was very help and polite she answered all questions and showed me what customer service is excellent job. I would recommend people to come see her thank you.
Tratavia was great. She help me meet all the needs that I need it when it came to my public storage.
Tratavia was awesome
Tratavia was a great help answered all my questions and left me happy . She’s awesome
Tratavia was awesome very helpful and gave answers to every question
Tratavia was great she was able to answer all questions very polite
Tamika was greatttt today she was very helpful with our move in needs. She also has a beautiful smile😍😍
I enjoyed working with Lashay. She was very resourceful and helpful. Customer service was phenomenal. I would definitely recommend using this facility to rent storage space...
T was great
T was great
Tratavia had excellent customer service skills.
The worst customer service you've ever seen!!!!!! Shameful
T was very nice and helpful!
T&C great customer service. Fast service.
Came in and spoke to crystina and tratatvia about storage question and they were great!!
Tamika and T gave awesome service today during my visit to their store very helpful and acknowledgable of the services u guys offer thanks
Tratavia has done an excellent job and I recommend getting a unit.
Clean and secure. Hours of entry are limited; that caused s small problem, but we worked around it.
Moved to Milwaukee a month ago and have not had better service anywhere. Highly recommend this storage facility.
Crystina gave excellent customer service
Tratavia -custmor-service-good-!!!
Sorry I am so late but great job Tratvia you were a pleasure to work with
Came to make a payment with T she was friendly and a joy to work with
Tratavia did a awesome job with my rental yesterday.
If I could rate this a negative I would. The employees at this location are never in the office and the business operations are horrible. Save yourself time and money by avoiding
Love the employees! So welcoming and amazing. Was fast and easy... in and out! Good job!
Crystina took very good care of us here today love the service 🤝
Tratavia was soo prefessional and very well knowledgeable explained everything pretaining to my storage it was a great experience
Tratavia was great
Great customer service quick and easy process
Tratavia, Customer service is exceptional! She took her time explaining the policy and she also showed me options, to my needs. Thank you Tratavia for outstanding service!
Mrs. Tratavia gave me excellent service! I highly recommend this facility!!👍🏾
Tratavia was very knowledgeable,professional,courteous, & polite. It was a delight to work with her...
Crystina and Ms T is an awesome team
They close too early
Tratavia was a great staff good service fadt and cating
Tratavia was really great
Crystina was very professional, knowledge, and kind. It truly was a pleasure doing business with public storage.
Tratavia had a great time, thomas
Thanks for all your help, wonderful service.
Trays is was awesome thank you
I was extremely happy with meeting with Jaquita (I hope I spelled her name correctly). She really helped me by showing me to my unit and really just overall had a beautiful personality and excellent customer service. Their staff is really friendly and informative. Honestly, I feel like my items are safe there and that they will assist however they can. I'd recommend anyone I know to go there!!!
Jaquetia was real nice Love it,
Went to public storage and Toni was an awesome worker! Customer service was great & she has a bery good attitude!
Tratavia was wonderful!
Crystina was very great and very professional
Tratavia was helpful and made the process easy, convenient and fast.
Tratavia was very nice and gave good customer service
Some nice people that work here
I love them thank you Cassandra 🤟🏾❤️
Cassandra and jaquetia do a great job assisting me and they deserve a great raise
Tratavia has excellent customer service and I will recommend anyone to choose this facility.
Tratavia was great. She showed excelenex service to me and very helpful. Keep up the good work.
Carrie, customer service was awesome! Very knowledgeable about the storage units and the products used to to keep a safe unit!! Thank you!
Tratavia has very good customer support and they helped a lot for this to be my first time using storage
tratavia was great with explaing everything I give her 2 thumb up
Crystina service was great and very much appreciated. Thank you Public storage for the great prices.
Megan was very helpful, kind and understanding.
Megan n tee was great work n very healthy with me n mother
Forgot to do it yesterday. Megan was great help us out with everything
Tratavia was very helpful and friendly.
Tratavia was very good .
We had a fun day at public storage with Cassandra
Crystina & Candice was great an I value them very much and very awesome
Candice did a wonderful job
I was extremely satisfied with my visit on Wednesday. The service I received far surpassed my expectations. Crystina showed me the meaning of "Customer Service." Not only did she provide service with a smile to me, I observed her providing that same QUALITY SERVICE to other customers who visited! I felt that my business was appreciated. I would highly recommend this location.
Candice did a wonderful job thank you so much
Candice : great service very helpful
Candice was a great help. I would recommend this public storage.
Candice did an awesome job very informative you need more like her
Candice was extremely helpful and courteous!!!
Candice did a great job
The young lady Candice was very knowledgeable of her job. Courtesy and friendly. Thank
Candice was a very nice person
Toni was great
Candice was great she need a raise
Toni was very helpful, swift and wobbly lol... overall great service.
Toni was awesome!!!!
Toni had great customer service and was very welcoming
candice she was very helpful and knowledgeable so over all it was one of my better experiences with this move.
Candice was excellent and very respectful and have good customer service
Customer service was very helpful made me feel very comfortable it was easy to get a storage unit would definitely store again
Cassandra was very organized and professional.
Megan and Toni was great!!!
Megan yes my name is Ines Thomas and I had the pleasure of meeting Megan at public storage and I want to thank you for her service she's very good very polite and she know her business thank you
Great location. Jonathan always helps me with all my questions. Very clean place.
Megan was amazing
Toni was very nice young lady, and very knowledgeable about her job. I recommend this storage. Ask for Toni
Candice Gave Us Excellent Service
Great customer service by Cassandra
Candice was great and very informational love her attitude
Toni was very informative and friendly
Cassandra was the best... I highly recommend Cassandra help...
Courtney was great.... she's always been a great help!
It's always such a pleasure to visit this location. Courtney is always friendly and cheerful.
Great customer service, the agent Toni was very attentive and answered all my questions. Will recommend to friends and family.
Megan gave exceptional customer service, she was very knowledgable in giving information about various unit choices. We will be referencing this facilty to family & friends.
Megan was amazing i would refer this storage facility to anyone
Megan did an excellent job with a tour of the facility as well as the unit. I appreciated how she took the time to explain everything to me. Very likable and personable.
Megan was very helpful and informative
Gominique , helpful
Dominique was very helpful and pleasant and made my visit very easy would recommend this place to family and friends.
Dominique was very respectful and help us with everything that we need and more
Good service wonderful to work with Courtney & Sabrina
Ok Courtney was wonderful
Dominique was once again a great service to me! It is always a great pleasure doing business with companies who have such great employees like her. Thank you again for the help.
Dominique was very professional and very knowledgeable on the services!!! 2 thumbs up!!!
Dominique was very patient and excellent!
Dominique was very patient, relaxed and professional, also she had great customer service,
Courtney was great!
Courtney the manager was very polite and friendly. She made sure that all my needs for storage met.
Dominique great customer services she help me with everything I need it
Doreen gave great customer service
Every time I come into the office I am taken care of by Courtney Rae. She is a very friendly and very knowledgeable fixture on that property and I feel good about having my camper there.
Courtney was very helpful. great customer service.
Very clean
Dominique was very helpful and friendly
Dominique was very polite and respectful and helpful great place .love it
Dominique she was very helpful and explained everything in detail. Very nice to see a customer service representative patient and polite. Thanks Dominique....😊😊
Serviced good. Very detailed about service, answered all questions very good and was very helpful
Great experience. Professional, polite, and efficient. Thank you Aurora for your time and wonderful customer service.
Courtney is always very nice and helpful.
Great Place To Store Items
Courntney was a big big big help wit me an my little attitude. Thanks courntney
Brandi has outstanding customer service.
Courtney gave me great customer service.
Courtney was very helpful in assisting me and I will recommend her to friends because she was so nice.
How much is the smallest unit?
It was great
Courtney was good nice too talk too
Courtney was very nice & helpful.
Courteney gave great service in helping me find right unit,and location
Ebony gave great customer service she was very nice and explained everything well
Ebony has Awesome customer service skills
Deosha is very awesome
Donna I had a hard time finding where to place my review....but you where so awesome.......now that I'm looking this isn't the Waukesha location but u I hope this get to you
Great place to get a storage unit from Courtney was very helpful, very friendly and makes sure customers are more than satisfied when they leave. I love it! Thank you Courtney!
Clean and easy to get into.
Less waiting for customer service
Courtney was great
Courtney and Lisa we're extremely helpful in getting a unit!
Great customer service Courtney was the best very knowledgeable and professional. ma
Courtney was a excellent and professional manager at public Storage she helped and guided me in many ways.
I had a great sales lady coutney i would like a discount
Customer service is awesome. The staff is friendly and always greets you with a smile.
I believe her name is Courtney. She was very helpful & very nice. I would recommend this place to everyone I know in need of storage.
Courtney was awesome. Customer service excellent!!!
Great service
Manager very nice , and thats something hard to come by and she knows what she is doing.
The customer service was great Jenny was very nice she really made my day thanks jenny
Very helpful and polite I really liked the service she made me feel like I picked the best public storage facility! That my stuff would be secure and safe here.
Just would like to thank Jenny B. for all the help she have given us with our storage unit over the years. 👍
Every time you enter there is a smile that can brighting anyone's day she is a joy this facility is by far the best one in Milwaukee.
Mike was very efficient in doing my rental and Jenny has been helpful with moving in.
Courtney was very helpful. She addressed all of my questions professionally and respectfully. I highly recommend them.
I love going to this place and seeing Jenny she makes me smile when I'm down when I walk in there. It's never a dull moment when she's working with any customer. I love this place glad I chose it and met Jenny. She has very good customer services.
This public storage facility is really great ! I was slightly tough to find in the beginning though. Very clean storage spaces. The only thing I would say about it is some of the spaces were not well lit. That's a concern of mine not just for me but for everyone else including staff. Jenny is amazing !!!! She is the sweetest person ever !!! Very informational. When I walked away from talking to her, I felt like I knew everything I needed to know about my space, how much it would cost per month and everything. I'm am quite satisfied with this facility.
10/18/2016 I woke feeling down.... going through life had a big move out of the blue ....when i say the beautiful Ms.Jenny brighten my day and made life that much easier most sweetest spirit ever direct eye contact and customer service skills where totally on point I've use public storage maNY times I would never go to another location when I say she was a step ahead of everything it's 100% guaranteed perfect customer service skills and Jenny I Charlene want to thank you for lefting my spirt in the time of need !!There are totally good ppl in the World Thank good for public storage it's price And Jenny ♡♡Blessings to all ♡♡
Great Customer Service, If I Could Give Six Stars I Would! Jenny Is Very Polite & Sweet, Made My Day!
Jenny is so awesome...she has great customer service skills and had a great deal of patients as well! I would recommend public storage to everyone...especially this location!!!
Jenny is great
My experience at this location was great I have been looking for a storage unit that I could afford and was big enough for all of my things and I found it here today the customer service was awesome Jenny she was very nice and I appreciate her explaining everthing. Thank you
Jenny was great and informative, she was very professional too.
Jenny was very knowledgeable and friendly and I would recommend this facility to others.
I came in today to see how much a storage unit would be for my moving next weekend. I was greeted by a very cheery and smiling clerk named Jenny who was informed and answered all my questions. She even broke down how much and when different payment amounts would be due. Thanks to her assistance I know this is where I plan to store my household next weekend. Definitely a pleasure to work with!!!
I came in to pay my bill today and was taken care of by Jenny. She was friendly and it was nice to be greeted with a smile. Jenny had been in there the past couple of times I've come in and I hope to see her welcoming smile every time I'm there. Definitely a step up on a more professional way than the other workers that have been there. Great job to Jenny and I look forward to working with her in the future.
When I came in yesterday to make my payment I was greeted by a very friendly employee named Jenny. She was very helpful and even gave me information because I need to get an additional unit. Very pleased with this new employee that I see in the office!!
Jenny was AWSOME! As long as she works there Public Storage will always get my business! Thanks Jenny!!😉
Jenny and gvonte were great helpers today
I pay my sister's storage unit each month with my visa debt card and held the only keys to it. The storage unit had over $20,000 worth of household goods/items in it. The storage unit has been rented for several years. The storage unit has 2 doors, thus 2 locks. One day, I receive a phone call with manager stating that unit still had the company locks and company seals on it, due to a late payment. They advised me that unit's locks were removed several months ago, when I was late. I was never advised of this information. Based on my conversation with her, unit was more secure with their lock/seal. I never was worried about the items, because I had good rapport with the manager and the staff was always so friendly. I've even visited the manager when she moved to the Dean Road location. In my error, I kept forgetting to replace locks each month, because we never had to get into storage unit. Last week, I receive an e-mail at 8 pm, reading that company found lock missing & replaced it. The customer service call center advised me that I also vacated the unit. The next day, I went to find one side of the storage with my customer lock, the other side of the storage with company's lock and seal. The district manager was onsite and stated that customer service made error. Their local office closed out my sister's account in error. I purchased one lock to replace their company lock and seal. When district manager opened the door to prove that everything was secured and safe, the storage unit was almost completely emptied. The district manager offered zero assistance. The storage facility hasn't had any break in due to the new locks. It's very upsetting to discover that one or more of Public Storage's employee robbed the storage unit. The company didn't follow their own security policies and don't want to investigate who removed my sister's personal belongings from the property. The company has the security camera coupled with the log in list. I can't believe that my sister's items were stolen by the employees of the storage facility.
Doreen was extremely helpful. Would recommend this location for anybody.
Went into public storage on Monday and was greeted with a warm smile and friendly person Ms. Mya she helped me with all my needs and made sure I left very satisfied... I'm happy that I came to public storage with workers like her this company is sure to grow... Great people great customer service happy employees
I never experienced such wonderful customer service. I've been to U-Haul and many other storage facilities and their customer service can never match up to the customer service such as which Mya has displayed. She was very professional and did her part to inform me of everything that was going on , from the type of storage to a reasonable and affordable insurance to use. I recommend this company and Mya she will go above and beyond to make sure you're more than satisfied .
My experience is going great for my storage..... Thanks to Damone for staying after hours to help me excellent customer services
Was helping my brother find storage for his car we stopped at this location to check on prices and we came across Rhonda who not only found him a space but found one that he could afford thanks for the great service would recommend this location great service
Rhonda was extremely helpful, professional, and efficient. Thanks so much!
Rhonda was of great help! She has great customer service, warm welcoming hospitality and a beautiful smile when entering the office. Keep up the excellent work!!!
I had the best experience in this location Ronda was very helpful she made it so easy I am happy she was my help
Rhonda was an excellent worker. She had a positive attitude and helped me so much getting my quote . Great service I would recommend this location to friends and family. I appreciated her helping me and showing me all the units she was patient with me and explained everything that I wanted to know. I did feel bad though because we did a lot of walking around while showing me the units and it was cold.
Stoped in to get some prices on rental units i wasn't ready to rent but just wanted to look to get a idea on what size I wanted I came across Rhonda the manger that was working there that day I must say not only did she show me different sizes she also gave me ideas on how to pack my items she was extremely helpful and pleasant to talk too also those are qualitys you don't find now a days I left with all the information I needed and more I will definitely will be calling next month to reserve my storage unit thank you Rhonda for the time you spent with me I know I had a lot of questions and you answered all of them if I could give you 10 stars I would
I stopped in to rent a truck thinking this was the "other orange" company and the worker Rhonda was very friendly didnt get a truck but we did get a space which actually helped out thanks Rhonda
I would just like to say that the service i received on January 16th 2016 was very professional, quick and courteous and impeccable. It was twice as nice because of the two employees there during my visit. Great job keep up the Great customer service Rhonda and Shelli...5 Star Service.
Doreen was awesome, she helped me out quickly and her customer service was excellent, and she has a great personality!
Paid my bill today and received exceptional customer service from Lisha...nice talking to you 😉
Doreen and Lisha was awesome tonight! 😘
Jessica was very polite and explained everything i need to know about my storage rental!!!!💯💯
Jessica was very helpful and pleasant to work with, she gave the best fit for what I was looking. I must say I very satisfied with her customer servise. Thanks Jessica!
They have great customer service. Gvonte is great worker and Doreen was excellent and she is a nice person. Thank you for your service
Doreen help me and also gvonte and shelli ThAnks alot for everything Happy customer😁
Stopped in to make a payment for my unit, great customer service really nice mangers
The manager & staff are friendly & warm and always willing to assist. Kudos to the manager Doreen for exhibiting the culture of great customer service.
Came in to make a payment, new manager was really nice. I don't remember his name but he was great !
Doreen and her associate were very helpful they help me with the storage unit that I need also give me the best package deals I would recommend to others
Yesenia was a pleasure to deal with great customer service
I haven't had any problems with this place. Going in to pay my bill doesn't take a lot of time and the employees are nice.
Today I went in to storage. And spoke with the manager Yesenia. She was pleasant and helpful. With a great smile. Thank you Yesenia for your great customer service!
Great customer service. Friendly, helpful, and knowledgeable. I really enjoyed Yesenia's service but Brittany was very pleasant and helpful as well. Thank you for your help ladies!
Great Customer Service!!! Employee Yesenia was great at explaining everything about the facility and questions that I had.
The Managers were super nice and very helpful! I would definitely recommend everyone. Thank you!!
Yesnia assisted me very helpful and respectful she took her time too show me the different sizes of the storage and she also explain the contract thoroughly.
I went in a few days ago ans I was greeted with friendly faces. 2 knowledgeable trainees were very great in assisting my husband and i.
I visit ps to rented a unit. The girls that assisted me were awesome Yesenia, Brittany and Doreen. Great girls..
Perfect view of the property and location.
Very polite employees, i was completely satisfied.
I recently moved into town and needed information on a storage space to store my belongings from my old house. I came into Public storage and noticed how clean and organized it was. I seen two new employees and they were very eager and friendly. They greeted me with a smile and offered information and assistance. I was very thrilled to see such friendly faces. I will be coming back soon to pick out my storage!
Very clean store... I noticed employees in training... they were extremely sweet.
Let me tell you about public storage on north 77th, they have the most friendliest and knowledgeable manager I ever met. I didn't know what size storage unit I needed but she put me in the best space, I even have room to move around in it and won't have to pull my boxes out. The paperwork was fast and she made sure I understood everything. I would recommend this location to anyone in need of storage, thank you Doreen for everything
i just want to thank Doreen for all the wonderful help and great services she had provided during these hard times. if more people took the time to treat their customers the way she does, public storage would be a awesome company. Hats off to a great job Doreen, its been a pleasure
I have been in the customer service industry for a long time & Doreen is one of the best customer service reps I have ever worked with. Throughout all the hard work. Yes she has been there every step of the way. Public storage needs to have more people on their staff like her! Thank you Doreen for everything you've done for all of us!!
I had the best customer service experience from Doreen. I look forward to working with her again. -Anitra Blackwell.
Great service very friendly and very helpful was going to chose another storage company but the customer associate doreen was very helpful and we decided to chose Public Storage for the customer service. Would recomand to freinds and family this location.
I went to Public Storage the other day and was greeted with a warm friendly smile. Doreen is new to the store and is a very friendly individual. I appreciate when I can go into a Public place and they have excellent customer service. This world needs more friendly customer service like Doreen. She made me feel comfortable and she cared that I was having a bad day. I left there feeling so much better and all I did was went in there to make my payment…lol
I walked in to Public Storage and was greeted by Doreen. She then took my payment and was extremely helpful in finding my account. She is new to this property but going to this location is not like a typical business it's like walking in to a friends house the service Doreen gives is awesome. and would recommend others to come to her location
I feel that you have some worker at this store they was very helpful. I would give your staff a 4 star.
I experienced outstanding customer service today. the office was full nd the manager lisha managed her way thru. She remained calm nd stayed with a nice positive attitude. Her smile made me have a better attitude towards the whole process. Thank you!
I had a great experience no attitude and fast service I loved it. #Melissa thanks
It was and very informational all of my questions were answered. Lisha and Rhonda made my visit as good one
Terrance assisted me and was very helpful and knowledgable.. He took the time to show me two different size storages and explained contract thoroughly..This was my first time using Public Storage and Terrance made my overall experience a good one. Cherell
I came to this storage facility not knowing what to expect, but by the time I left I was sure that this place was quit all right. The professionalism of Christy to handle to the late rush and answer all our questions, get us rented and out the door n a timely fashion was very reassuring. Good people + Good service = a good experience.
Tanika was great, she explained everything to me very well. I began to think that I didn't want to do it but she helped me make a better decision by getting my space.
Tanika was very helpful in helping me with my storage. She made everything so easy and answered all my questions. She was very professional. I wish all managers were like her. Thank you Ms Tanika.
Ms Charle was very nice and had a great smile. I was happy she was here to help me find a storage and explain everything to me
My experience with Public Storage was excellent. I met two nice lovely ladies by the name of Adrianna and Charie, who were very honest, and welcoming with good customer service. Keep up the good work Ladies!!!
At public storage today Terry was very helpful and thanks.
every time i come to location terry is very helpful and seem like he would be a blast to work with. thanks terry
Terrance was a great help!! We had a very unpleasant visit at a prior Public Storage that caused us to be late for my daughter's check in for her unit. He gave friendly advice, and made us feel he was genuine with his concerns. I have used Public Storage for years, and this was the first time 9/3/14, I have ever had issues.
Terrance was very customer friendly. He got me in and out with no problem despite of a dispute that carried over from another location. If I always had to deal with Terrance I would definitely recommend people to this location!
Property manager Wilisa was very thorough. It was a pleasure meeting her and her property is kept in spectacular conditions. Definitely recommend this location to anyone looking for storage!
The service was fast and friendly. Wilisa was very knowledgeable with her store, products, and services that public storage provides.
Great ppl good prices terrance brown was very professional he should be promoted
Terrance did a great job with us
Great customer service! Relief Manager Wilisa was very helpful and efficient!
Wilisa and Terrance were very helpful and knowledgeable
My experience at this public storage was great thanks to Wilisa for all her help. She was professional, nice and very helpful.
Associate Terrrance was very polite and professional. Not only was he informative but also thorough. Excellent customer service.
I had a really wonderful experience today at this storage. The young lady was very professional and answered all of questions. Michell rocks!!!!
WiLisa was very friendly and helpful. Easy and convenient experience.
I love Lucy. She does a great job as wilisa.
Best of service my kind of people
Property manager does a great job with all of the customers
Terrence did a great job and is very respectful
Service was great
I always get great customer service. I feel reassured that my belongings are safe and cared for.
Excellent service provided by Wilisa and Terrance
On 5/1/2014 Terrance checked me in and was very detailed, professional and gave me options. I'd been there an earlier date and was waited on by a female on 4/26 whom was awful. Terrance was great to the two sets of customers before us and squeezed in a customer that was just stopping in to pay a bill. He got his act together in representing public storage....give this guy a raise, 55 stars and some recognition. Go Terrance, Go Terrance!!!!
Zona and tamika went above and beyond their duties to help and assist me with getting my car out of the snow. Not only did they take me to the car but they grabbed a showel and helped me dig it out. Definitely would do business again with public storage due to having hard workers like these two here to help
Jada and Lamar were very helpful and friendly and the whole process was quick and easy.
I went into your establishment for the first time and Jada was able to help me with all my storage needs. She was very polite, patient and went above and beyond to help me. Thank You Jada for showing excellent customer service skills and going above and beyond to help me get everything I needed. I will definitely be returning. Very satisfied.
I came to rent with Public Storage for the first time and i wasn't familiar with the sizes or how the process worked at all, i went online to reserved my unit and online the size looks bigger than what it is in person. When i arrived to property Martika helped me with getting the right size ,she went above and beyond to find me a storage that would fit what i was moving because the size i chose was to small. I really appreciate the extent she went to help me. She was really nice. Thank You Martika heres your 5 stars