Great customer service. Great price.
Kaneetha was amazing very nice, great customer service, and made sure I was comfortable with choosing this location for storage thank you so much ❤️❤️
I had an issue w/no working light 💡 in my space only a Bulb 💡 not string or switch to activate. I also had an issue lifting my door. The door, the on site management explained I should lift from the middle vs the Rope to one side.. perfect solution.. & w/in a week or so a string & working bulb was installed.. thank you & your team
Kaneetha did a great job reserving a parking space for me. She was very understanding of the size and time I had to move my Rv. It was a pleasure meeting her
Kaneetha was professional, knowledgeable and very helpful she definitely made me secure to do business here. Thank you for servicing me.
I came a hour away and kaneetha was at the Dean rd location she helped me secure a lock for my space at another store. I was so happy to see a manager lol.
Kaneetha is very helpful, she helped me transfer to a bigger unit I’m very satisfied.
Kaneetha, was the most polite helpful person
I have encountered at public storage 5 stars customer servive
Kaneetha was very busy but she stopped what she was doing to assist me. I appreciate her fast response. With helping with my space
Thank you kaneetha, I’m very satisfied with my space I will rent more if needed. Great location and great customer service 10 stars but I can only select 5
Kaneetha was very helpful with my transfer. I really appreciate how she walked me thru & got my new unit
Kaneetha great me with a beautiful smile and walk me through the steps how to pay my storage bills thank you have a blessed and wonderful day
Wonderful personality, got everything done.\nThanks it
I'm very impressed with the service I received, the property manager Kaneetha is always helpful when needed she will help you find the right space for your vehicle
Very happy with the service I received kaneetha is the property manager that helped me she went above and beyond getting my light fixed.
I've been at public storage for over 4 years I have no complaints very professionally staffed,, the prices are very reasonable,, I would recommend it to any of my friends
Nobody be at the office to help customers. My unit door is defected upon move in. I’m not sure why the space was listed available when the door is broken and the audacity to not even be able to accommodate me in no way is crazy. So now I’m stuck waiting for a district manager who still hasn’t reached out to protect my items. I moved out a space on the 31st, locked removed and door left open. The property manager did not vacate the unit but when I checked the unit out the FACILITIES LOCK IS ON IT. Explain that!! Nobody is doing their job. But they’re taking my money! And there’s no way to speak to someone higher up. I WILL NO BE DOING FUTURE BUSINESS WITH THEM. Very unprofessional. Nobody answers calls or ever available for service.
Kaneetha
So very helpful, kind and patient. She is simply the best!!!!! Thank you soooooo much.
Krystal from public storage was great ...thank you for everything
Kanetha has excellent customer service. Kanetha took the time to ensure we had the right space with the right price. If I could give more than 5 stars she would have 20 stars. Thank Kanetha you are GREAT 😃💯
Kaneetha at the Dean Rd location went above and beyond to help us get squared away with our storage unit. We highly recommend this location and ask for Kaneetha.. thanks again..
It’s always a pleasure dealing with kaneetha she is very helpful. That girl needs a raise she saved me a lot of money
Wow! kaneetha was so helpful and understanding, she made me laugh and she assisted me to the parking spot moved some trash around for me to park my truck. 5* star service
Thank you very much, Kaneetha Woulard, for helping me secure a unit at Public Storage. She was excellent, highly professional, and clearly knows her work well. The entire process was smooth and stress-free because of her guidance. I truly appreciate her support and would highly recommend her to anyone looking for storage assistance!
Thank you so much Kaneetha I needed to move my cars and she got me 2 parking spots. Sweet Promotion deal.
I came yesterday. My name is Thomas Davis. I was renting a new unit and when I spoke to the lady Hannah, she was real disrespectful of Disable and I asked her about the unit. She said I gotta walk all the way down there to the unit and I’m on the walker I said how do you expect me to walk down there? I see it then. I say this is what I said. I see you supposed to show me the unit. Go get the golf car out out the little thing drive down here and show me the unit. She sit there and just looked at me then he said go by the gate and open up the gate with your number cause I got two units there now I say how do I be able to stand by the gate when it’s a slow deer and I’m gonna be out Balance and I might fall and then he looked at me again and said just go to your car and I’ll meet you there so I don’t feel that I have to be treated that way when I’ve been with Public stores over 20 years and the manager at this place, I’ve met her twice and she’s been more than nice enough to help me Do Everything. She help me with The to get my thing situated with the gate to open up automatically. Her name is kaneetha and she helped me the last time. I see super nice and I don’t feel that I have to be treated that way. I don’t think Anderson treated me like that so I just want you to know disabled people don’t have to go through that. I mean I want Disable all my life, but I am now so I think I’m not asking for specific treatment I’m just asking to be treated like everybody else
After some paperwork issues in the beginning. Very pleased with the New representative that works at my location now! Much more knowledge an engaging with customers about the facility.
Kaneetha and Ashanti were a huge help and got me set up with the app!
I appreciate Mrs Kaneetha she listened to my needs and helped me move into a nice unit. Sweet manager I recommend her
👉 “The service is excellent; however, extending its availability to 24/7 would significantly improve its usefulness and convenience for everyone.
I appreciate you kaneethia you’re awesome thank you for being so kind
Thank you kaneetha she cleaned up the broke glass in my parking spot. I appreciate you long lady
Amazing experience at public storage today, Kaneetha provided incredible service, making us feel right storing our stuff. Highly recommend
the only employee who does her job for herself and for others is Kaneetha! Thank you so much! Great location and personal!
Kaneetha helped me store my truck very helpful
I had a reservation at Public Storage on Mayfair Rd. that was given away. I asked to check for another location as I needed a storage immediately. The Manager the Public Storage located at 77th Dean Road said she had available storages. I went right away. I met Meronda and explained my issue and she immediately corrected the issue and rented me a storage. After seeing the unit wad going to be too small and asked Meronda did she have any larger units. She did and took the time to cancel and upgrade my contract also with the special deals! She was very professional and had the greatest personality. I am very pleased with the service I receive from Public Storage, Dean Road location. I rate Meron
#1 property mgr!! Friendly and helpful! Thanks Moranda
Great greeting and very helpful love her attitude
Kaneetha thank you for helping
Mornada the manager at the Dean location In Milwaukee was so helpful in getting to the bottom of why my account was over charged of 35 dollars for one and 38 dollars for the other. She was so professional and persistent. The customer service that took the payment over the phone at the time failed to disclose the over the phone payment fee that offset the regular monthly payments that subtracted from the total fee that resulted in a late fee after the 7 of the month. Mornada continued to investigate the problem and returned my call with the issue at hand. So thank you Mornanda…! For your 6 star customer service.
No issues or problems I am very satisfied.
Moranda is pleasant and polite. She is always available at the Dean Road location for in-person payments. Keep being GREAT!!!
I have no problems. I love public storage.
Moranda did an excellent job. She was professional and listened to what I had to say. She helped me without any hesitations!!
Moranda was wonderful answered all my needs goes above and beyond for her customers
Moranda multitasking was great. She took care of customers in the store and on the phone with great speed.
One of the best people I've ever worked with. Extremely patience. I believe her name Marilyn
First of all, the property owner was not on property for hours. Secondly, I was quoted one price on phone then I get to place and it's another price. Finally, she was rude and wouldn't listen to nothing I was trying to get her to understand.
Lots of times when I've had dealings with various storage places, employees and management alike seem to not be very social or friendly. My experience here on Dean Rd has been very good. Only been a couple of months but other than reasonable prices, staff is great. Today I went in with some questions and talked with Mary. I got a great greeting, fast answers, and she clearly knows a lot and I can tell she takes her job seriously. I appreciate great customer service and feeling welcome and at ease while communicating.
I recommended this place over all others based on price and employees like Mary.
Mari has the best customer service in public storage
Great customer service, Mary has been a pleasure to work with.
Service has declined EXTREMELY over the years. I have two storages at this location less than a month after moving in I was told our belongings had been auctioned off just days after both units experienced flooding. Upon receiving the emails I called location to speak with a property manager the younger one who works is completely rude and disrespectful! Shes hung up in my face, cursed at me and even avoided calls. Working with orange door insurance they've experienced the same thing. I've reported her to corporate several times as well as the gm but nothing has been done yet. Nonetheless I really miss Dorothy and Gina at this location less. Oh and Im a previous employee for public storage so Im aware of policy and procedures being broken or overlooked daily hence why they drive their personal vehicles around the property at high speeds. Do better honestly will be last time using public storage
Lydia was absolutely AMAZING. Thank you for your time and patience.
Mary was extremely friendly helping me check into my parking spot I rented online. Showed up an hour before they close, she met me out my spot when I called the office and explained away all of my concerns. She also assisted me with opening the gate which didn't work for me when I arrived. On a very hot day, at the end of the day, she still took the time as if I was the only one there...and I wasn't, she was helping 3 customers simultaneously! Makes me happy I chose this location. Thanks Mary!
It's a storage unit, it does a great job of being there. The storage units are great, you can keep years worth of worthless crap that you should have tossed out. A++++
Mari helped me at 2 properties. 10 stars
Mary was the best. She lowered my rate. She is constantly working hard on property and in office Please give her a raise. Public storage needs 10 more employees like her.
Wonderful customer service
SUPER GREAT SERVICE ON DEAN RD FROM ALONIA AND MARI TWO THUMBS UP 👍🏾😃😃
I would stay away from this place. They have been taking money out of my account every week for past three weeks and I’m still waiting on my refund!!!
Mary was great she help me with my storage need
Great customer service 5star
Ah Regina was very helpful with my move in and guiding me through rental. Thank you a lot
Dorothy is always helpful
Dorothy does a beautiful job.
Dorothy is wonderful. Always helpful
🤔📢 Well it's ok for Time being but needs some Lock improvements for pleasing the Customer Security 📌
Dorothy is so amazing. I went to get information about renting a storage. I have never had storage before. She explained everything in detail and took the time to make sure I understood despite her having multiple people waiting for her. Rarely do you find customer service like hers. She's so knowledgeable about this business. Even the customers waiting for her were happy she was there to help them. She is truly amazing 🤩. If I decide I truly need a space, I wouldn't go to any other storage.
Thank you Chris for providing quality customer service.
Okay listen. If you need to get a storage place and you want good customer service. This is the place you need to go. I meet a wonderful woman named Dorothy. She was amazing. I needed to get my boat put up. She got me in and out. She got me . Public storage I recommend that storage on Dean to any and everybody who wants great customer service a nice place to put your items. Go to public storage on Dean and ask for Dorothy. She's going to get you together. I mean she will get you together no problems.
Regina and Erica are great.
I like Dorothy. But most times nobody is ever in the office. Then I just had an experience being placed on hold and then hanged up on. I pull up the employee is not in the office and nowhere to be found. Lunch time is between 1-12. Very inconvenient
Awesome facility, Dorothy is one of the single most on top of it employees I’ve seen In a while. Great communication and she’s always got a smile on.
The price is fantastic for an outdoor parking space for my boat, however the parking spaces are in shambles and have HUGE divots, dips, and holes in them. I am unable to use my trailer jack to get my boat onto the ball and hitch, and I am also unable to get the trailer jack down to get it off because of how uneven the spot is. They really need to fix ALL the spots! I guess you get what you pay for and that’s why the spots are so cheap per month ($37 before taxes for a 10x20 parking space)
Dorothy always has a smile when I come to the storage. She is always so nice. This place is blessed to have her.
Dorothy and Regina were very helpful and made this whole rental process very easy. Thanks ladies
Dorothy is amazing. She helped with my rental and helped setup my app.
I recently had the pleasure of interacting with Dorothy at Public Storage, and I can't speak highly enough of the experience. Dorothy went above and beyond to ensure that all our needs were met. Her dedication and care for the customers were evident from the moment we arrived.
What truly stood out was how much cleaner and tidier the facility was compared to my last visit. It's clear that Dorothy puts a lot of love and care into maintaining the space, making it a welcoming and pleasant environment for everyone. If you're looking for a storage facility where the staff genuinely cares about your experience, I highly recommend Public Storage, thanks to Dorothy's exceptional service.
Angelica was very polite good customer service, and great attitude
Angelica She was fast, polite and awesome!
Casandra is phenomenal excellent customer service! 10/10
Today started out as one of those days. It’s the year and so many things to do on my to do list. What to do with all my old stuff. Well the young lady Angelica at public storage helped with just that. Very nice and polite. Definitely helped my Anxiety. Crossed that off the list but so many more lol.. thanks Public Storage ⭐️ ⭐️⭐️⭐️⭐️
I went in and had a few questions and needed a lot of help and Angelica was so helpful and answered all my questions and helped me with every little thing I needed. It was such a pleasure to deal with her.
I came into the office with my mother to pay on her storage. Angelica was very helpful, and polite as well as patient with my mother being an older person. She helped with signing her up for autopay so she doesn’t have to worry about being late or coming out the house in the upcoming weather. The office was clean and smelled great. Keep up the good work public storage 😊
Dario was amazing as well as Jeremy on today's visit. Great customer service and quick problem resolution skills.
Dario was wonderful very helpful.
Regina was such a great help I appreciate her patience and knowledge this is why I always come back to Public storage. GREAT CUSTOMER SERVICE
Cassandra is very professional,helpful and friendly. Thank you !
Dorothy did a excellent job in explaining how storage worked. She answered all my questions and she has a amazing personality.
Cass was a great help got me what I needed!
Dorothy and Charles were great. I appreciate all they both did to help me.
Convenient and somewhat affordable
Dorothy has been amazing. When she leaves I leave.
I Loved all the care and concern that Dorothy had for me and I had a good experience with her she helped me with all my needs Thank you
Dorothy has been a tremendous amount of help, I needed a unit big enough to hold 1 bedroom and a kitchen. Dorothy was more than willing to answer any questions I asked. She showed me a lot of great units and I’ll definitely be contacting her when I’m ready to make my decision!
Dorothy was amazing through this whole process. She talked me through the online process and got me going.
This place Love story my junk
Charles, at West Dean Road, was amazing! The snow was blowing and it was cold! Charles put me in a great spot. He also took the time to help me move my motorhome into the space. He made sure that I was happy. Super great customer service from Charles. He also asked me to contact him if I had any further needs! Thanks Charles for your help.
I visited this store yesterday in a bit of a panic and the customer service was absolutely EXCELLENT. Charles I believe his name was and the lady working with him yesterday morning are definitely the ones you NEED to speak with to handle your business they were wonderful. Helpful, fair, all about the customers, compassionate too. I’d recommend this place over and over again just because of how professional these two members of the staff was. Usually I STAYED having to argue with them, but these two they’ve turned my opinion of this particular location around. Thank you for helping me out you guys. I appreciate it.
Great service no problem was in and out without any problem
Super cool people very nice friendly and helpful got me set up quick very respectful and well spoken thanks Charles and Shakeria
Dorothy is always amazing. She has knowledge of the products and the storage units and she always has a smile.
Dorothy and Charles explained all the details and made it easy for me to complete my rental
Charles & Dorothy were very complete and helpful
The worst experience ever and they break into storage units at this location
The out doors storage price reasonable.
Staff at this location will have you cracking up in the lobby, they make paying your life away fun .
Staff was very friendly and helpful 🙂
Dorothy at the W. Dean Rd., Milwaukee Public Storage was terrific! Even though I had received an email confirmation for the unit I wanted to rent, it had been mysteriously cancelled. Dorothy got right on it and untangled the red tape. She was very thorough and helpful!
Had to move out, prices were raised to high.
Always friendly staff willing to help
Cassidy helped me out so much very knowledgeable in what she does and has great customer service values.
Great customer service. Cassidy was very friendly and professional.
Charles took really good care of me. Good customer service. Need people like him everywhere.
I’ve been at this location for 3+ years in my same spot paying my bill on time and all of sudden because of new management they want me to move my truck and trailer from one spot to the next and still pay the same amount which makes absolutely no sense. I get it…new management wants to strut their stuff but do with the tenants NOT the ones who have spent years dealing with public storage. NOT PLEASED
Hello! I want to shout out the manager Charles at the public storage on Dean road! He went beyond his title to make me feel comfortable! I opted to select the inside climate control, and thanks to him, I made the right choice. He took me to look at it, explained what each penny would cost me, the best supplies to get to pack, how to lock my storage unit, u name it he did it! Very professional customer service! Didn't flirt with me like many other married mental do! Actually in the office! Wasnt on his phone! An overall great experience! Keep up the good work sir!
Cassidy was amazing, friendly and super helpful! Thank you so much for your help
Cassidy and Shakeria ,very good service and TRISTA!!!!!!
Good service and no complaints thank you.
Cassidy was very helpful with sizes of units and what insurance needed and locks.
Clean facility and units. Friendly staff.....shoutout for Cassidy for being so helpful and courteous!
Cassidy and Teressa had Great customer service, efficient communication, and very helpful, answered all my questions and concerns! 😊
Very clean facilities great customer service
Trista is the bomb. Thank you!
Cassidy was super helpful!
I will to give a shout out too Shakeria she did a wonderful job assisting me with my space today she help me and my daughter. Great customer service skills.
Cassidy is awesome she helped me set up my keyless entry and more with my account great job we need more customer service like Cassidy
Cassidy and Trista help me from start to finish! Great help!
Excellent service today from Cassidy and rickkki
Cassidy and Trista are the bomb.com
Amber was great. Made me laugh and knew information right away.
Amber was extremely helpful with helping me download my app. I appreciate her.
Wendy is a very awesome person
She’s very helpful to customers
She makes me feel comfortable
Just awesome 😊
It was a great experience the manager WENDY was really helpful,respectful and kind.I REALLY RECOMMEND USING THIS PUBLIC STORAGE
Wendy help me with my rental today I’m very satisfied I would recommend this property
Wendy had fantastic customer service, she helped this my small issue I fill confidence I recommend this property go see Wendy
Wendy was very nice and helpful. I really appreciate excellent customer service and she displayed exactly that!!!!! Good job Wendy