Store at your own risk! I would not recommend. If I could post 0 stars I would. They have a really bad rat problem and aren’t doing anything to fix it. So unless you want your stuff chewed up and pooped on this is the place for you.
The Lovers Lane Public storage is the worst! I was told to let them know two days in advance before moving. They never answer their phones even after I’ve left a message. When I went to the storage place to have some furniture removed there was rat feces all over the furniture. Today, I got an emailed stating they sold my items for $10. They are the worst!I’m also looking into suing them because I have video footage of my furniture damage and the entire storage filled with rat feces.
Avoid storing your belongings in this facility unless you want them covered in rat droppings. The place is infested with rodents.
She's worth a million bucks. GOAT. Nothing else need to be said.
Crystal was amazing thank you so much ๐
Matt and Crystal did a great job resolving a difficult issue.
Crystal is an amazing employee she was very helpful with everything very nice person thank you for having her as an amazing employeeโฃ๏ธ
Customer service was excellent
I was looking for a storage unit to put my stuff in they hadvery knowledgeable prices were reasonable I asked a lot of questions I got a storage unit very nice people
I had a very good experience cass he was amazing
Regina was the best she helped me find a very good storage for my needs thank u so much
If you’re looking for a storage unit, this is the place to go! Regina is very professional. She made me feel comfortable and confident knowing my mother’s belongings would be secure. She is knowledgeable and explained everything thoroughly, answering all my questions. Thank you!
Great customer service from Ms Regina S.
Spoke with Regina today about a reservation and she was amazing!! Very professional and knowledgeable! I almost rented from public storage a few months back but decided not to because of the manager at the time but it’s the closes one to my house so i figured id try my luck one more time… Really glad I did … Thanks Regina!! I hope your peers see this review because you are amazing!!
I'm confused as to how the reviews are good for this place they literally have a rat problem. I had to throw items away.
Anthony did a great job and helped us out with everything we needed. Thank you.
Carla did an awesome job, and we really appreciate her five star!
Carla was great today and convinced me to stay after I wanted to leave because of the price increase. She went above and beyond and I appreciate her help so much!
Worst management ever, Carla had no clue how to deal with business or people. VERY RUDE. She said to call to meet her there to take care of business I drove forty miles picked up my handicapped father in law because she said we both needed to be there waited 40 minutes and 3 messages to a no show by her.
PATHETIC.
Thanks so much shakeria for assisting me with my lock this morning! Your patience and kindness today was comforting!
It was so great working with Carla today! She walked me through every step of the process and was so patient in answering all of my questions!
Carla was great today. She helped me find the size I needed for a great price and walked me through the entire erental process. Thank you Queen. GIVE HER A RAISE IMMEDIATELY. She was absolutely a Big help
Carla was great very informative and took her time with me as a first time renter
Carla has great customer service
Prices went up, like everything else. Business should be happy to make more money off the consumer. There stock price is 400$ so there make there money. Hole in the wall dirty ceiling falling down.
Carla was wonderful helping employer.
Carla was amazing on assisting us w our needs! 10/10
Carla was great today. She's the truth and explaoned everything so well.
Carla has outstanding customer service! She was very educated and answered all
of my questions!
Thank you Shakeria with helping me on my moving today the process went way easier then I thought. Keep up the great work lady.
Hi my name is Wanda Bryant and I'm here at the public storage place on Lovers Lane Miss Carly helped me out today she did a wonderful job I really appreciate your service thank you and have a nice day
No one is never there in the office during office hour.
Been there 3times… They leave note on door saying they will be back at 2:30…Nobody is here. These are black lazy ppl that dnt work. Very unprofessional this is why I dnt deal with black.
Carla was awesome great customer service will do business again
Very clean facilities and very good customer service
Trista saved my life today! I needed her smiling face!
Carla was good today! She should be promoted!
Carla was great and I appreciate her service
The best customer service ever. Carla is the G.O.A.T. she helped me with everything from picking the space calming my nerves about the safety of my items in storage. I can go on and on. Absolutely the best customer service ever. Thank you Carla, I appreciate it.
Carla is a great manager and had always been helpful whenever I've seen her. Erica Dancey sounds like someone who couldn't afford the services she agreed to and down on her luck once again trying to be bashful to someone who offered her extended help. Keep up the great job Carla, we Love you!
Carla is very rude and ghetto she didn’t show us our storage we had to find it then it was open with the he lock and paperwork on the floor she was hiding in the back room with kids she did not make us feel as if our stuff was safe very poor customer service!!!!
Carla was thorough, professional, and very sweet. Thank you ma'am!
Carla, was wonderful! Great customer service experience.
Carla H. Very helpful and assisted me in everything I needed she made my experience easy
Carla is awesome wonderful customer service ๐
Carla was amazing helping me with my storage.
Carla was awesome. Professional and very informative ๐ ๐ ๐ ๐ ๐ ๐ ๐ Thank You
Very friendly and excellent Staff would love to deal with them again
Getting the unit was easy the lady moved quick it’s just the way they handle things I don’t like soon as ur late on on a payment I mean the very next day they lock u out of unit say there going to action off ur stuff I was in hospital due to covid complications
Karla, very satisfied with the customer service she provided. Highly recommend.
Thank you Carla for helping me you was very helpful and very respectful I really appreciate you thanks again for all your help..