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Public Storage Self-Storage Units at 7601 NE 5th Ave, Vancouver, WA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 30/moSmall 5'x5'- ground floor
- inside unit, swing door
$ 30 /mo $ 40Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 81/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 81 /mo $ 162Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 93/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 93 /mo $ 186Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 111/moSmall 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 111 /mo $ 117Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 117/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 117 /mo $ 124Best Price Label+ one-time $29 admin fee1 unit left! -
5'x15'Online only price$ 127/moMedium 5'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 127 /mo $ 134Best Price Label+ one-time $29 admin fee2 units left! -
10'x15'Online only price$ 180/moLarge 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 180 /mo $ 190Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 230/mo
Large 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 230 /mo $ 261Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 391/moLarge 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 391 /mo $ 415Best Price Label+ one-time $29 admin fee2 units left! -
12'x30'Online only price$ 532/moLarge 12'x30'- outside unit, bay door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 532 /mo $ 560Best Price Label+ one-time $29 admin fee2 units left!
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Hazel Dell Storage Units Near I-5
This Public Storage in Vancouver's Hazel Dell area gives customers a wonderful selection of cheap self storage units to choose from, ranging from small to extra large.
Just west of Interstate 5, this property is located near the intersection of Hazel Dell Avenue and 78th Street and features the options of indoor storage units, outdoor storage units, climate controlled storage units and vehicle storage units.
Gearing up for a great day out at Vancouver Lake Park? Take the hassle out of packing up recreational items with a 5x10 storage unit, which is perfect for keeping
Businesses up and down Highway 99 can get over to this facility in just minutes to pack away excess inventory, tables, chairs, desks and other items taking up unnecessary space in the office with the help of a 10x20 storage unit.
For even larger loads, for example when packing up an entire five-bedroom home near Columbia River High School before a major renovation, a 10x30 storage unit provides ample storage space for oversized hauls.
With a property manager who lives on site and a storage area featuring electronic keycode access, customers can breathe a bit easier when storing personal belongings at this location.
Often considered the largest suburb of Portland, Vancouver is full of great schools, great parks and great people who call this city home. Public Storage is proud to be a part of the Hazel Dell neighborhood and greater Vancouver community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 512)
Very helpful and friendly. Renting the unit took hardly any time. Very simple process.
Love working with her
This are really one the best storage I ever rent I super recommend The best treatment, the lady who works, ther she is the best
Property manager is amazing and super helpful
Teri was great and ever so helpful!!
Amazing customer service. Teri took extra time to make sure that we knew everything and that we got what we need and could afford. Took the time to make sure everyone involved understood all the terms do there would be no surprises.
First storage units I have rented in my life, and it couldn't have gone worse than my experience here. Not only do they raise the rates $40-60 every few months, they developed a rodent problem during my 2 years there and almost all my furniture was RUINED in BOTH of the 10x10 units I had. On top of the pea and sheet everywhere, I also found a dead body in each unit.. so that was fun.
They could have at least sent me an email or called me to let me know that I may want to take some sort of action, since they can't legally go into my units to place traps or anything.. Poor Teri, the manager there, has her hands tied by corporate, and she has to field all the issues because of this.
If you rent here, consider getting their Orange Door protection plan.. as I also learned that Allstate Homeowners does not cover damages by rodents, birds, or other animals/pestilence.. At least my drums were pretty much unscathed.
Anyway, avoid this BS company! I moved the stuff that wasn't destroyed to Extra Space. Lower rates and clean, temperature controlled units.
Teri is fantastic. Her service and memory is onpoint.
We had a terrible experience with this storage facility. When we visited our unit, we immediately noticed a severe rodent infestation, and much of our belongings were ruined. Teri, the manager, was dismissive and unhelpful. I originally reached out and left a voicemail and she eventually left me a voicemail days later. At this point I had already looked into everything and made the quick decision to get out of there.
On the day we moved out, her only suggestion was to use the facility provided insurance, which barely covers vermin damage ($250 maximum with a deductible of $100 or $150). When I pointed out how poor the coverage was, she said we should have submitted something through our personal insurance—completely defeating the purpose of paying extra for theirs. She also claimed they have pest control out every week and said she had "no idea" what was going on—very reassuring...
She is prone to asking people she interacts with for just a couple of minutes to leave a 5-star Google review. I know this because she’s done it to me after I was in the office for less than a few minutes, and I’ve also seen her do it to others while I was waiting in line on other visits. Keep that in mind when reading reviews. The bad reviews consistently mention similar issues, while the 5-star reviews are vague or only based on interactions, not the actual condition of the units.
I’m not paying for an "on paper" friendly manager; I’m paying to keep my belongings safe—something this facility fails to do.
Terry, the manager, is awesome! She is so kind and helpful, it's just amazing. Her people skills are a plus 10!!
signing up was easy.. did everything from an app. needed a place super fast during the holidays. they have made the whole process smooth. thank you.
Update: the owner or Google is hiding two of my photos from my review. The most shocking is the dead rat hanging from the rafters dripping blood onto our belongings. The other is a dead rat in the main corridor.
Rat infested. We were there for 4 months and had what would be considered the best unit in the facility closest to the office, temperature controlled. Just started renting in November and had to leave in February. Insulation above unit is exposed and is being used as a nesting site for rats. Rat urine, feces, and blood on my grandmother’s antique furniture that can never be replaced. Dead rats everywhere as you can see from the photos. Leather, suede and Navy pea coats were used as nests. Had to have professionally cleaned. Absolutely shocked. I can’t imagine what our stuff would have looked like had we not visited our unit every couple of weeks. Ended up renting down the road. I’ll don’t mind paying a little more to make sure my stuff doesn’t get damaged.
Photos: dead rat hanging from rafters in our unit. Blood dripping from said rat. Dead rat in main hallway. Rat feces. Coat used as rat’s nest. Exposed ceiling with insulation falling down. More coats being used as nests.
Mark was great
Teri is friendly and helpful she made sure I understood everything and even waited for me to get to the office to get my storage thanks for your help
Great service. Teri was very friendly and helpful. Would recommend.
Great survice Teri
Teri in the office is awesome and so helpful! We are making a move to the area and she has made a small part of the process very easy!
Thank You Soooo much for your Teri. You are so helpful.
Great customer service. Super friendly!
Teri is great, the service there is outstanding. Great value and clean facility.
Do not store your stuff here, and if you do, pull it out quickly.
I recently just came to grab some stuff out of my unit and found that everything has been attacked by rats.
Rat feces on and in everything. They chewed up around $4800 worth of clothing and collector Nikes, plus all of my irreplicable yearbooks, expensive music equipment, and some vintage auto decor. While I going through my stuff to see if anything was still salvageable, I found 3 live rats in shoeboxes and countless dad ones. The stench was nauseating. The few things I was able to save are sitting in a ventilated area because they're still fetid.
Staff just said, "oops, should have paid for insurance" as if I was supposed to know they had a horrendous rat infestation. Rats spread Hantavirus, Leptospirosis, and Salmonella. This place is an actual biohazard. Currently in contact with a lawyer.
Teri was the best and lovely.Her service to customers was the best and all questions were answered with no doubt.
Love the service,Teri was the best,lovely service and the best to help us out showing us around and giving us deals
Teri was so wonderful and kind and helping out with getting me a unit
5 star indeed! Teri is so nice to work with. The property is always clean and I feel safe when dark. Teri and Amy you both are awesome Public Storage is lucky to have you gals! Highly recommend!
Clean, helpful staff, not a fan of the locks, though.
Sweet management <3<3<3 great spot to put your stuff, thanks Teresa
Teri at the hazel dell location was absolutely amazing I highly recommended
Rat droppings covered our floor after only a couple weeks of renting this space. Nasty. Do not rent here
Awesome job you are a Rockstar
Teri is so professional, knowledgeable and kind. We needed help with our auction unit and then with our rental. We need more Teri's.in the world.
Was a wonderful and helpful women named Teri helped me and was very professional,kind and understanding,I give her a 5 star for sure,
I feel an obligation to convey how horrible this business is. The hwy 99 location has a serious rat infestation. The manager is nice, and will openly admit a infestation, but corporate will do nothing.
If you are on a promotion, after 6 months it will expire, but no one will let you know that.
If you are late on your bill, even if you call and make arrangements to pay, you will get collection calls daily. When you call back you will be hung up on. In the app that the property managers direct tenants to, is full of ads. Want to open the gate to get to your unit? Watch some ads first.
Unbelievable.
Knowing what I do now, I would have never been involved here.
All my stuff is ruined from rats and the company is difficult and absurd.
If you like drugs and rats rent here.
Secure unit, great pricing, friendly staff!
Teri at Public Storage was great! Last minute I checked online and found a great rate for the exact size I needed even tho my fiancé already had a place in mind, the cost of this one changed our mind instantly. Showed up and Teri had us taken care of in just a couple minutes. She was very friendly and explained everything thoroughly yet quick so we could hurry and get started unpacking. She also let us know this place has someone living on site which makes us feel that much more safe and secure using this storage unit over all the others around. Would absolutely recommend to friends and this will be the place I call if I end up needing one in the future! Thanks!
Have this storage unit for work. Our unit is all equipment, no food or house items. When I went to grab stuff the last couple of weeks and there are rats inside our storage unit. We have reported it to the staff, I have never had this experience with a storage unit before.
Teri, the storage center manager is the absolute best!!! She was so helpful with my move in & made sure everything was ready for me. I would recommend this location to anyone who is looking for a center to store their things because it is the best in town!
To whom it may concern I have recently just came to Public storage 7601 Location and I was held by a representative name Miss Melody that was very helpful, I will be coming back to the store a lot more often I will refer other people to the same exact location.
Great service. Renee was awesome!
Absolutely horrendous place. The indoor climate controlled units are infested with rats and mold. The folks there were aware of the pest issue and said nothing about it. After paying them hundreds of dollars every month I had to throw out furniture, clothing, books, and records due to their negligence of the property.
Mice and rats severe damage!! I just picked up my furniture and belongings after storing them for 12 months. It was disgusting and they ruined several pieces of furniture and valuables. The items not ruined required hours of cleaning and sanitizing. Even if you buy the insurance policy it doesn’t cover vermin, you need to upgrade to the highest protection. RENTER BEWARE!!
Excellent experience renting a unit. Super fair price for the size of unit, too.
TERI IS JUST THE MOST AMAZING SWEET AND HELPFUL PERSON ON PLANET EARTH! SO HAPPY I FOUND HER!
Terri is amazing! Excellent customer service. I highly recommend. Terri always goes above and beyond, as well being very professional making our family feel valued. Thank you, Terri!
Easy set up for space rental on line. Teri was very good to work with. The storage locker access is convenient and safe. Good place to keep extra stuff.
I didn’t get the woman’s name but she was very sweet and super helpful! 10/10!
Teri was great!
We were warmly greeted by Teri (I hope I am spelling her name correctly!) when we arrived. She walked us through each of the steps to rent our unit and was very friendly and professional through the entire process. My husband and I were very pleased with the new updates and improved security such as using a unique passcode to enter the gated area. Thank you for such a nice introduction to your storage facility!
Teri was amazing and helped me find the best deal and the best storage space for me. I will definitely be recommending this location to all my friends and family. Thank you teri.
Thank you Rene
Teri at the Storage place was extremely friendly and courteous. She signed me up before we had a storage unit and I came back because we needed to have one for a while and that’s why I came back because of her very friendly great person. This was in the Hazel Dell Public Storage, Vancouver Washington
Teri was so helpful with getting us set up.
Thank you!
Finn
Teri was super helpful!!!
Kind friendly service
Smooth and easy! Couldn't ask for better service! Thanks Teri!
Teri at the property on 76th is kind and sweet! She was very helpful.. Thanks Teri for your friendly smile..
Wonderful assistance 👍
Great experience! Quick and easy! Highly recommend!
I don't normally leave reviews, however, I stopped by the public storage office to get some boxes, and get a quote on a storage unit, and met Theresa there and she is the nicest person and very knowledgeable. she answered all my questions and concerns. Would definitely recommend this place to everybody!
So where is the person that’s supposed to check us in? No one was on site so I rented a unit online, paid for said unit, and was instructed to go to the office between 9:30am-6pm the following day to get gate access from office staff. There is no one in the office for two days and the phone number directs you to an automated line providing no solutions. Knocked on the door behind the building that leads to presumably the host’s residence and still no answer. There are now 3 people waiting outside the empty local office waiting for this absent employee. It’s worth looking elsewhere for a place that cares more.
Teri is awesome. Highly recommend this location. Friendly, reliable and safe service. Will come again if and when needed.
Wonderful experience absolutely love this place. Teri did such A great job, finding me a place to store my Stuff
Great service from Teri!
Teri was very friendly and professional. I am looking forward to storing my stuff here.
Manager is amazing and so accommodating. We will always use Public Storage Hazel Dell!
Beware. Not sure if my review will be shown or got deleted or not. But this is from my experience. I got 5'x15' Storage which at first only $89 so it was a good deal. Then few months later they upped the price to $125. And a few months later they upped again to $145 (remember that is less than a year in total and they up the price twice). So for many people once they settle in and it's kinda a hustle to move out. So they upped the price since they know you're not gonna move out easily. You will get a great price at first and they will rip you off once time goes by. It's not promotional price or anything but they stated in the fine print that the price is "subject to change" so they can raise the price to whatever and whenever they want to. They lowered the price so people move in and they up it later. Bloody face company. Do fall for them.
Teri was amazing to work with! So helpful and gave great information! Made the process very easy!
Wow, excellent customer service. Teri has been and is a joyful representative. Of her work. Enjoyed the tour. Thank you Teri.
Terry she was so sweet
Excellent Service
Anna was incredibly helpful and made getting our storage unit a breeze!
Edit 11/10/23
Just moved out of this unit and Teri was incredibly kind and helpful! Impeccable customer service from start of rental to end.
Really good service and Teri was amazing
Very friendly and helpful staff
Very helpful and friendly
Teri was awesome - so patient and helpful! I will pass the word!
Teri bubbley personality was refreshing.pointed out amazing deals and helped with price adjustments. A beautiful person indeed.
Friendly and efficient help from management! Very friendly!
Absolutely amazing customer service definitely recommend this storage
Teri was totally helpful, she was super kind and very informative!
Thank you so much!
Teri was great! Very helpful and gracious. She was informative and friendly! Terrific experience!!
Teri is amazing. We love her. go ahead and get a Unit. :-)
The manager here is sooo wonderful!
The entire area is spotless. Everything is sooo easy.
Teri is so helpful and amazing to rent a storage unit from. I have had my storage unit for almost 5 years now and she is always so friendly and she makes my day every time I get to talk to her. Thank you Teri, you are amazing!
Great customer service Teri. Thank you for all listening and helping during a stressful day.
Will work your location again.
Teri was very helpful and clear and made the experience very easy!
Awesome customer service. I feel my stuff is safe
Really good experience with Terri thank you so much
Teri was an absolute doll, showed me the unit so I could make a good guestimated choice. Quick and easy sign up. Thanks so much!
Teri is always great. She really goes the extra mile for her customers.
Been with this storage place for years and never had any issues. Always very polite and helpful when needed. App is very simple and easy to use. Overall great.
Super nice
thank you teri you are fabulous!
Teri was very helpful and friendly :) thanks !
Terri is amazingly great at her job
Very thankful for all your help Teri
good
Tari was a sweetheart, very helpful and acomodating give her a raise!!!!
I have used this Public Storage location multiple times through the years and have always had a positive experience. Will use again the next time I need extra storage.
Really nice lady
Teri was super awesome and easy to work with. Would recommend this shop for storage needs!!!
Teri is great to work with!!
Great customer service provided by Terry.
A very easy experience to rent my storage unit. Terri was great and answered all of my questions. Highly recommend!
Teri was simply amazing! Super easy process.
Teri has excellent customer service
Terri was awesome!!! Very friendly and helpful!!! She should get a raise
Very nice gal at the desk !
Its been 2 years since my last post and I again can't say enough about Terri and this public storage. I've had this location for about 3-4 , years now. And it's been great! I've had multiple storage units through the years across the country. But the staff here make it such a good experience, I haven't even considered moving locations and I live in Oklahoma now, lol. But, Terri is truly what makes this place the best. I love when she calls to check in on me and my account. She's such a joy to speak with.
(2 years ago quote)
I'm so glad I ended up here to store my stuff.They go above and beyond everytime I come in. Especially Terri, she is a doll, super funny and knows her stuff. I continue going here even though I live across town just because of the service.
Teri was very helpful and efficient! I was in and out in less than 30 :)
Very quick and attentive service. Teri is a very easy person to talk to.
I received great service and a very helpful and friendly manager. She's funny too
Very helpful manager, pleasant to work with... a pleasure!
I came to this location because I needed boxes to help a friend move and was happily greeted at the door and helped with any and all questions/requests. Teri was a great help and was the only positive thing about this move unfortunately. I hate moving but will/would recommend this location to everyone looking to get help with packing materials and/or a storage unit. Happy Holidays Teri at Public Storage!!!
Teri has been super awesome and is always ready help. She is the only reason we have been in our unit for nearly 3 years aside from the necessity of our situation.
Teri is absolutely amazing with her customer service and friendliness. Each time I have encountered her she has been pleasant and always kind with a great smile.
Amazing experience excellent customer service much appreciated
Teri is a lifesaver!! She helped me in so many ways!! I’ve had this storage unit for 7 years and knew it was in good hands! Thank you Teri!
She was very helpful and got me situated. she took the time to help me with the app since it was having issues.. and she made sure everything was working out well before I left.
Worst experience I have ever had, this Lady thinks she is the only person who matters, she doesn't have customer service skills and there supposed to be open from 9:30am to 6pm, so why is she telling me to come back at 2pm? People have jobs other than you and to get evicted because your battery dies in the facility is bad bad business practices I will be getting my money back and will tell everyone I know to steer clear of this place!
Ms Theresa was Super helpful
I messed up a couple of times and she was super patient. 5 stars from me to her.
Great place to store your stuff. Sucks that we can't access it at any hour you can only get into it during certain hours. Which is understandable because it only takes one person to mess it up for everybody. And if I find that guy LOL.
Very nice person, professional, helpful, and made everything simple and easy
Theresa is amazing sweet kind and informative I love her energy very approvable i very much recommend that you come see her to get the best help available here thank you there's your awesome 😎
Theresa was super helpful. What a delightful person! She’s a doll.
Awesome experience!
Theresa is awesome!
I Had a good sized storage, the hours of operation was good, Teri has great customer service.
Teri is the Saved us with water on a hot day! Bless her heart!💜
Teri is extremely helpful and upfront. She provided me with all the answers to my questions and was very professional. Best public storage experience.
Teri is the best!! She has great customer service and goes to extra effort to help the customer....
What is up with not pro-rating!!! Not okay!!! People move on all the days in the month!!! Hello. Turns out my apartment which should have been done just before the end of the month had some kind of inspection issue so I was pushed out a week so that means now I get a play a whole full month's worth of storage I am not a happy happy person at all with that normally I'm very happy
Thanks Teri for good service.
Teri is wonderful and was a huge help! Upon moving into our unit our storage door kept getting caught and wouldn't close. She helped us move units in no time at all and was so friendly. Thank you for a great experience Teri :)
What a wonderful experience. So friendly and helpful. I love coming in.
Teri was so amazing! She stayed a little later to help me out and had such a good attitude and was so personable!
Terri was fantastic,Professional,friendly and knows her job very well. Five stars
Love that it has so many size options.
Most reasonable prices in the area.
Secured and clean.
And when I got thêre Teri was very nice, Profecional and very friendly.
She Made my check in very fast, clear and easy.
Thank you again for the Great service!
THANK You Theresa!
Therea is great and so friendly the customer service is amazing!
Awesomeness!!! & nice! :D
Teri is very good 👍 at giving any information and help, with such a wonderful attitude
Very helpful
Theresa is thee most helpful lady in Vancouver!! Thank you for everything!!
Price goes up twice a year while almost no maintenance is done on the property. Missing fire extinguishers, holes in the perimeter fence that aren't repaired for weeks, poor camera coverage of rental units (can't identify anyone with the poor image quality of one camera per isle).
Got a message in the mail that my rental space charges were going up. Went to the Hazel Dell public storage and talked to Teri. She helped me find a smaller unit that was very close and offered to help me move my belongings. Thank you Teri you are awesome!
Theresa very friendly & helpful. Made transaction easy!
Place was great. Theresa is great! Will be going back when I need a storage unit again. Very pleased!
Theresa was an absolute delight to work with! She explained everything in a manner that didn't leave us wanting more of an explanation and made our experience, getting a storage unit, a joyful one!
Excellent customer service from Theresa! By far the best experience from any storage facility I've rented from. She really went the extra mile for me. This is the type of treatment we don't often see these days, and I very much appreciate her.
Great people to work with
Great customer service, 10 stars!! Theresa was very professional and very service oriented.
Terri is amazing! She is so inviting to the property and super accommodating. This is our second stay here and it won't be our last. Thank you so much!
This was one of the most pleasant check-ins that I've ever done at a public storag
The place was clean and tidy. The front desk attendant was kind and helpful!