Public Storage Self-Storage Units at 9901 SE Mill Plain Blvd, Vancouver, WA

Gail is an amazing manager and she's also a United States Air Force Veteran, thank you for your service!

Gail was sooooo great!!! 10 stars!!!! She made the process supper easy and she was so friendly!!!! Thankyou!!

The check in and rental process went exactly as described. Room was ready to go when we arrived.

I have been searching to find a good place to store some home items and Public Storage came up with the highest reviews. I called and spoke with Gail. She was so patient with me and answered all my questions. I scheduled a tour the same day and when I arrived Gail was behind the counter. She was super helpful and gave a great tour to see all the unit sizes we requested to view. She was patient with all of our questions and explained the several rules they have for the storage units. Needless to say, I rented out the unit I saw today and Gail took the time to help me download the app and got me situated. I left with peace of mind and it was all thanks to Gail’s great customer service. Thank you.

Gail was absolutely wonderful and so helpful

Gail did great

Great service! Miss Gail was very kind and respectful and helpful to set up my unit. She explained everything in detail and was very patient.! Thank you!

I spoke with Gale regarding my auctioned off storage and she utiilized her Customer Service Skills Professionally. She went above and beyond to explain to me the reasons for the auction. I appreciate you for taking the time.

Customer service is great

Great service with Gail

Great place and representative too

I feel safe having my stuff here and prices are OK

Love my storage

10x15 unit for 232.00. Typical but this one had an 8 foot gap to the outside at ground level and THEY DONT EVEN HAVE LIGHTING! Bring a flashlight??? Really?? We were told "we don't replace lightbulbs anymore so don't know if the light works.

Gayle was very helpful on the phone today. I could hear her smile over the phone. Excellent customer service. Thank you, Gayle. God bless you.

Gail she is a good soul grate service good personality nice to work with

The manager, Gail, was super helpful. Thanks!

This place is amazing they help me out in my time of need. Their associate Gail was kind courteous and very thoughtful I so appreciate all the effort she put into her job today. She definitely deserves a raise.

Staff was very professional. The place was clean. Easy renting a unit.

Rented a unit online, on a I called and spoke to a CSR and was told that I didn't have to see or speak to anybody in person and that I can rent 100% online. I packed up everything moved over from Vancouver to Gresham and when I got to the storage unit my gate code didn't work I had to go in and see the manager. Once I spoke with the manager the next day after she verified my ID, I was told that there was going to be a lock in my unit. I get to the storage unit again and I opened the door only to find that there was no lock.

We was today was closed. After call and waiting 20 minutes manager came, without any apology said that she was in the bank. Ok, it is happeneds. After she said someone has already taken your auction more expensive than you, call and sort it out yourself, but I had all information and invoice of auction on my hand. To which I insisted that she call her boss herself and find out what was happening. After that she said it was mistake and you have nothing that the money would be returned to you within a certain period of time, she didn’t exactly say so, again without apologizing, as if these were all the problems because of me. We visited many storages of this company in many other states, but only here it was the worst. I don't write a lot of reviews, but I have to here. maybe this will help someone.

Danny provided excellent service!

Danny was incredibly kind and helpful!

Thank you so much Danny for all your help today..

The staff at this facility is amazing. They always return a call if I leave a message, they are knowledgable, professional, and most of all… they are kind and helpful. In today’s world we need more of both. I highly recommend them!

Gail has been fantastic and prompt to answer my questions as well as call me back in a timely manner. She made this process smooth as can be and I am looking forward to working with her the next few months and because of her doing business here has been nothing short of amazing, Thank You! Joshua.

Gail at the location on 99th and Mill Plain in Vancouver, Wa.was and IS absolutely wonderful! She took time with me to make sure I got the unit that best suited my needs. Even made sure it was clean and swept out for me. She went over everything with me to make sure there were no surprises, not to mention I'm actually saving over $500 a month by using Public Storage! Gail was very clear and made it simple and understandable. Just made it easy and she's so pleasant she made my day better by just taking with her. So, Thank you Gail. Thomas.

Gail is amazing recommend this place

Gail was wonderful! Very helpful, got us set up fast & easy.

Wish they were open longer hours. Semi picky on the evening closing time. Calls to complain the following morning about my departure timing being 5 prior to closing. If you want close at 855pm fine but if you’re open till 9 be sure do so with clear public notice or personal service to current contracts or something my bad for cutting it so close. It’s disturbing that although I was within property/contract hours of operation that there was a complaint at all.

Gale provided excellent customer service when I needed a place to rent. Thank you Gale!

Danny was amazingly helpful and a wonderful manager. I appreciate your help so much. This will certainly be my go to storage option.

Danny was Good customer help me get done quickly As my was short very professional

Gail was amazing. She was helpful and very friendly. I would definitely recommend renting from here because of Gail and how easy she made the process!

I have a good experience in rent the unit she's good in her job

Great service by Danny!!

Danny was absolutely helpful, helped me find out what I needed and found my the best deal he could find!!

Amazing service from Gail!

Friendly, helpful staff. Well-maintained facility.

Gail was amazing and the service was great

Thank you Danny for the assistance setting up our unit, greatly appreciated

Kathleen Gail was very helpful when I had a problem with my bill and was very understanding when my debit card had an issue that was not allowing me to pay my bill

Wonderful customer service from Gail. She helped me find the storage unit that I needed and was quick to get me set up with a unit. I would recommend this Public Storage location for anyone looking for a safe place to store their belongings. Thank you Gail for all of your help!

Gail was so pleasant and welcoming. She was thorough a s professional while being personable. She is honestly one of the best people I’ve ever encountered during a business transaction. She’s a keeper!!!!!!

Pay bill

Store your things here

Gali was an amazing person to work with, and walked me thru everything wonderfully

Used this very one 8yrs ago, prices STILL better!! Using it again now! Yay!!

Overpriced very rude and when I got my stuff out of storage there I got it all out by the 30th I returned keys on the 1st and she really tried to bill me for another month because of me giving her the keys on the first.

There prices are kinda high and things weren't explained real well but all in all ok

Online price for 5×5= $46. HOWEVER, there's another $15. monthly insurance fee they conveniently failed to tell you about. One star. Communication is key in resolving any issue. This was resolved in an adult manner and for that, 4 stars. :)

They have always been more than friendly and accomodating for the more than 20 years I have rented with them.

Gail was awesome

Had two storage units at this location. The rates were reasonable and everything was secure and clean. The best part were the employees though! Gail.... Can’t say enough about Gail! What a wonderful person with a heart of gold!! I had several interactions with her during my rentals and she was fabulous every time!! Jeremy was fantastic as well!! Very kind, personable, and helpful! These two are superstars and true assets to Public Storage! Rest assured that if you store here, these two will have your back! :D I highly recommend.

Raising prices of units without notification. Every few months the price would raise by $15.

Very nice

Getting unit was fast and easy! All details were well-outlined and office was nicely air conditioned. Gail was awesome. Will definitely recommend and use again.

Gail was so kind to us even though we got there right when it was about to close. Within 20 min we were already loading our storage space. Very pleased with our experience! Highly recommend this location!

My GF and I came in and met Jeremy who was very helpful and mindful of the pandemic, he made sure we got the right size space at a great price! Thank you!!

Perfect space and affordable pricing and excellent customer service. The lady that helped me was Gail and she was so helpful and kind. Best storage unit in town i believe because of how friendly they all were and pricing was good.

Gail was extremely helpful and knowledgeable. She explained everything very clearly, answered all of my questions and gave helpful advice. All of this on a day which was clearly very busy. Would absolutely recommend, thanks Gail!

Great service!

Gail was awesome !!!

Gail was amazing!!!

Location is good. I live close by.

Awesome service customer care very well kept up;)

Jeremy assisted us on Sunday and did an amazing job. Jeremy would be the reason I will recommend public storage

Hidden fees, and having to pay a full months rent for one day into the month will keep me from ever using them again.

Patti was extremely helpful. Made the process of renting a unit and setting up everything very fast and easy. I very highly recommend this location for the costumer service and general convenience.

Nice

This place is the best! The customer service was excellent! They went above and beyond!

Daughter rented here and I helped her move in. Good area and clean.

My wife and I got a space from this place the other and the gentleman working was very nice and helpful. He suggested a few things I would need to protect my things. Very clean and secure.

Location is close to home. Easy access Good service

Every single person at this location is very nice, very helpful, and quick and efficient in their work! On the phone and in person, I've had exceptional service here.

Management is awesome about trying to save you money. They are amazing here,although parking is bad.

Can you do me a favor to she's very kind and very informative about the storage information and I would love to see her good be here for a long time thank you

I had to go to 2 diff. Ps just to get my unit

The staff at this Public Storage were great! Patti and Tyler bent over backwards to accommodate my cousin's storage needs and timeline. I highly recommend this facility and the top notch customer service!

Patty was great! So helpful and efficient!

Great location and customer service.

Awesome service!

Big place.

Great customer service and very helpful.

I have used public storage across the country. They provide adequate security. The units that are climate controlled are a great feature and often hard to find. Cleanliness = score of 2.5 out of 5. 24 hour access typically available with a pin code. However it’s not very difficult for someone to get around that if they want to get into the complex. The day I arrived with a rental truck and hired movers to place things in storage, the manager was not there. After many calls it took an hour and a half for a manager to show up, unlock the office, etc. I booked the storage room remotely therefore I had to sign the contract and get my unit number. Life happens. I know. This event cost me the wages of my hired hands. Overall I would really like storage three out of five exam. My biggest complaint regarding Public Storage is described below. Buyer Beware! False advertising. I selected a small unit that offered 1st month rent $1 with small discount on the monthly rent. See my bill below: Monthly Rate: $67.00 $1 First Month’s Rent†: $1.00 One-Time Admin Fee: $24.00 Total Move-In Cost: $25.00 Additional administrative/move-in costs are not mentioned in the advertisement. Why does it cost $24 administrative? The only administrative work is entering my data into their computer software system. A high schooler can do that.... no a 5th grader can perform data entry. It takes max 15 minutes, probably more like five to complete this task and hand the customer the lengthy contract to sign. That’s an awesome hourly rate. Don’t get me wrong, the managers and other staff are very nice and extremely helpful. My greatest frustration stems from the false advertising. The erroneous advertisement surly was developed or at least approved by corporate office. We the people are not stupid. We will figure out your scam very quickly. Just tell the truth!! In summary if you think you’re getting a great discount from Public Storage, think again. One parting pearl. The advertised discounted rent is short term. There is no mention of this in the advertisement. Watch your bill. Within 3 to 6 months your rent expense will increase considerably. Happy packing!

Assistive, helpful, fast, friendly, detailed, and professional.

great service

Wonderful and fast!

Received very kindly .

Great customer services

Great service!!!! Nice people

Patti was super nice and helpful, and quite efficient! I made my reservation online but she made sure to take me to the unit so I would be sure the size was right for me. We flew through the paperwork and she had me on my way in no time at all. 10/10 would store here again!

The staff is nice and the process is easy.

what is the monthly rate for a 10x20 unit

Super helpful and fast!!! I recommend

Jeremy spent 2 days trying to help us he went above and beyond his job thanks again for all the help

Best of staff good job.

She straightened out everything I needed in a very timely manner I'm very happy with the service and treatment

She is was very helpful

Location can be kind of a pain to get into, especially if you're driving a box truck bigger than 10ft. Property Manager has a really poor attitude and has some borderline shady sales tactics. I had brought my own lock, but she couldn't stop talking down to me and claiming how easy it would be for her to cut my lock and insisted I pay $20 for a disc lock you can buy at Wal-Mart for $5. She then went on and told me how they've had theft problems recently. If I wasn't on a strict schedule and already there with all of my stuff I would have found another place to store my stuff. I've worked as a property manager before in Vegas and have no idea what this hiring manager was thinking. Unprofessional and rude.

I had a great morning getting a storage unit. Patti explains everything you need to know. Excellent service.

Patti was very helpful and Kind. Good prices and good customer service. I recommend this place 100%.

Patti was so amazing. A truly amazing employee.

Pati was awesome she is very friendly and has a awesome personality she showed us our unit we picked out online and got the paperwork done so quickly she is awesome and I wiouw definitely recommend public storage to other people the place is clean and we'll kept

Great customer service, very easily accessible. The overall process took less than 20 minutes and Patti showed us 2 different sizes and helped us pick the right unit.

Great job thank you

Affordable

Patti was a lifesaver with helping me get all set up with a unit in a pinch even a quick pack to make sure I'm all set. Will for sure keep coming back as I need to.

Patty is absolutely wonderful and helpful. This is the place to store!!!!!!!!

Great location.

Tweakers everywhere, I think some of them live there.

Always friendly service and clean

This place blows...please save your money and go elsewhere....A1 storage is good i hear...I came to get my stuff...and my lock had been cut....2nd time in 4 years...i paid 150.00 bucks a month...now.....i have half of what i put in there....

They are a little pricey, but you can get a promo 1st month for $1 plus admin fees that add up to 25 bucks total, not bad. And if you get behind, they really do try to work with you, they don't want to see you lose your stuff due to hard times. Great people, great place.

Excellent and courteous service

Pattie is awesome & very helpful

Absolutely fabulous to sign up, my experience so far is wonderful 5 stars!

Pat was outstanding and made the experience with you welcoming.

for starters you cant actually get to your stuff 24 hours a day, cut off time is 9pm. also I paid 180.00 for 6 months then they jacked it up to 225.00. plus they dont prorate it, if your moving out you have to be out by the last day of the month otherwise you pay for the whole month.

Ms. Patti was very helpful, in a reasonable amount of time she provided all the information I needed to make the best economic decision in consideration to my circumstance. Thank you Ms Patti

Good prices and patti was very helpful. Good storage.

Awful help. Horrible facility.

Miss Patti is so nice and helpful.. She got me a storage space that all my stuff fit in. Thank you Patti. 😁

Patti helped getting a storage unit very quick. Also, made sure I picked the correct unit I reserved. Very helpful, friendly, and kind.

Ms. Patti was the most helpful quick, super friendly, flirtagous hottie I've had the pleasure

Nice staff very friendle

Jeremy made the check-in process fast & easy.

Awesome fast service

Great service

Renting a unit consisted of a fast, friendly, easy check in with the expertise of the employee! This is my second time renting a unit at this location.

Clean and Good Service

Patti was great! Very helpful and answered all my question, quick to get me checked in so I can use my new unit ASAP :)

Patti was great. Quick and easy all done online.

Very quick, the lady was incredibly helpful and knowledgeable when it came to answering my questions.

Thanks Patti for your help

Vary friendly staff and vary helpful.

Good job

Easy simple process in and out the door in no time! Patti was super helpful!

The lady at the desk is usually pretty nice. I got laid off and missed a few payments so it went into "auction status" which is understandable but what they didn't tell me is that they cut off my lock and i needed to bring another one and can't get into my storage unless I have one with me. Seems like a way for them to get a few extra bucks by buying one of there's.

I love this place I’ve been there twice already and they have amazing service!!

Patti was helpful, informative and quite charming. She made the process a great experience all the way around. Thx Patti

Fair prices and they will work with you if your payments late and communicate it to them.

Manager was very helpful when setting up our storage unit.

Fast check-in. Patti was very helpful. I don't feel that they should be allowed to force you to pay for insurance if you don't want it, but other than that the service was great.

Great service

Great service

Quick and easy,Patti was great and helpful!

Very very nice. People here

Patti was awesome. Super nice and very fast check in.

Move in and 2 months later they jack up the price 15% Had I known this, I'd have gone somewhere else.

If I could give this place 0 stars I would. I have never in my life experienced worst customer service. The district manager (Mark), is one of the rudest people I have ever encountered. Not only was he extremely rude on the phone, but while i was explaining my situation he simply just said "I'm not dealing with this and hung up on me." Also, it is nearly impossible to get anyone to call you back. I would definitely not recommend using Public Storage.

Yesterday I began calling before 5:30 pm, and I work in Portland. No one answered phone for over half an hour. I was trying to pay the bill over the phone realizing traffic was not going to let me thru in time. Frustrated with this place.

Patti was really helpful and she knows her line of business...

Patti is really helpful the grounds were clean and inviting

Very disappointed! First time every using a storage company. Stored all my family's belongings, checked on my stuff 4 days later to find out all my belongings are covered in ants! I'm so stressed I called and the guy told me that it was an known issue they have an ant infestation. Why was I not informed I'm not sure what to do at this point. I'm so upset and they just keep giving me the run around to call this and that person.

Was very helpful and very nice.

Awesome service great people 2nd time here love it

Well the customer service continues on to the next. I was in a bind and needed a storage shed for the best price. I was helped accordingly and got what I needed for the price I needed. I would recommend public storage to all my friends. Patti was the gal that assisted me at this location and I must say I was very pleased. Thank you

Patti was fantastic !!! Thank you for all your help !!!

Another donation pick up. Lol.

Very friendly and quick! Patti is wonderful!!!

Patti was so kind and helpful. Really appreciate her knowledge of the business and the paperwork.

Awesome sauce

My life was in shambles, but after coming here everything is A-okay.

There awesome!!! Management is wonderful!!

I was very pleased with the service, they assisted me in finding the best size unit I needed and the staff was very courteous

Great staff, great location, and very helpful.

Easy and fast service. And good rates if you do online lock in.

They were some of nicest people and my unit was clean and good lighting for last minute moving they really came through for my family

I had come in early in the morning to claim the unit I had reserved, and Teri was very nice and friendly despite the store's computer going down. She explained to me that she could help by doing everything manually or I could come back later. Unfortunately, I didn't have the extra time to come back later, so everything would have to done without the computer. She did manage to get the computer operating, but it was slow and crashed several times. Throughout this, she was having to take calls by speaker phone because the phone cord would cut out. This created a great deal of interruption between me giving her information, me asking her questions and her answering them, and the information the person from the corporate was trying to tell her. Aggravating. Just as she was to show me my reserved unit, a person came into the office and told her that the gate was stuck and an alarm was sounding. She said that the gate often gets stuck in cold weather! If I was storing something of great value, I probably would have requested a refund right then and there. When we walked to the unit, I looked closely at the chain that guides the gate open and closed. It was rusty, and probably could use some maintenance. Overall, I think the customer service is great, but the desire to maintain the equipment that is needed to preserve customer satisfaction and importance is not there.

Had a nice experience. Teri Helped me find the right storage size for my belongings.

Teri was wonderful and very nice. Super quick and efficient! She made sure my storage unit would be the appropriate size and got me through my paperwork quickly.

Awesome and Excellent customer service. Thank you

Teri was very helpful in helping getting a unit rented

Love this place

Jermey was amazing very helpful

Great customer service

Good

I think most people atleast once in their lifetime for one reason or another need to rent a storage unit, due to unfortunite circumstances I had to, when I rented the unit, the girl was very friendly, I don't think she works there anymore, anyway to make this short & sweet, DO NOT RENT THERE!! Save money, go somewhere else, they raised my rent $20.00 a month, the place is not kept up well, no light in unit, So NOT WORTH IT!!!!

Teri who checked me in was so friendly and efficient. She made the experience fun instead of the chore I anticipated. Plus this facility was the only one in the area that had the small unit I needed at a reasonable price!

Outstanding place with great hours of availability. Teri was amazing!

Went in Theresa was extremely helpful and knowledgeable. Answered every question I had, worked with me gave me the best deal she could tell she was very passionate about her job. Overall fun experience felt very comfortable knowing my stuff would be stored there.

Very pleased with my overall experience. Made a reservation online, very easy process, went in, did the paperwork. Jeremy quickly explained the fine print. I appreciated the quick and efficient service. Will recommend to friends/family.

They locked my storage on the 7th every month because I couldn't pay on time. I couldn't get to my things to move them out, or sell them to pay my storage bill. By the time I would get the money to pay, i would only have a few days to move things out. They finally put my storage up for auction. I had to work, so i couldn't be there. They charged me 150 to auction it off and sold it for $10. The price of storage is ridiculous. $230 per month. Would have been nice if the manager would have worked with me so I could sell the things I had in there to pay for it. Now, everybody loses.

Jeremy at my local Public Storage facility was a pleasure to work with, he went out of his way to make sure we had great service, and was very detailed oriented. We need more people like Jeremy working for our local businesses. Thanks

Jeremy was super helpful and very polite.

I stored all my life long belongings here in a 10x15 unit for two and a half years and then last fall put the rest of my stuff in a second 10x10 unit until my apartment I reserved was built and ready to move into. During the two and half years I never had an issue. When I moved out of my smaller unit I swept gave the key to the young gal in the office and said keep the lock, it's on the unit, she said thank you have a nice day. The gentleman there is also nice and helpful. For two and a half years I have had a good experience and dealt with nice employees. Today after going to my storage unit every night after work and weekends when my schedule allowed and sorting through 100 or more boxes and bags over a month I finally finished and loaded my car for the last time!!! I went to the office to turn in the key and the door sign said back at 3:30pm, half an hour away. The place was Very Busy, why would no one be in the office? I inconveniently came back an hour later and handed the older lady I've never seen before the key and said I am officially out, she goes, you need to remove the lock and then I can sign you out. WHAT! My car i full of boxes to take to my place was parked, I wasn't going down there again with all the people and cars blocking the way. I said, the last gal when I cleaned out my 10x10 just took my key and said thank you. "I cannot officially sign you out of the unit until you remove the lock. I have 8 units to clean today, she sternly says. Well, mine is swept and clean and you can just unlock it when you go there to clean! Nope! No can do! I was mad, tired, hot and marched out of there and all the way down to the end from the office and removed the lock with my key, returned to the office with lock and key, put on the counter saying, I do not want these, have a nice day and left. So sadly I had a 5 star experience until my last day and one employee ruined it for all.

Been renting here for a while and it's ok

They are so helpful in the office. Great staff!

The employees were nice , storages were clean and ready to move in to. Happy with my service !

Been renting her for a while. Always great people in the office. Very happy here.

Came in to buy boxes. Helped me decide on what i needed and got me a discount.

If I could give no stars I would. Hateful customer service with no hearts.

Stopped in to look at moving boxes. had a great assortment of stuff i need to pack up my apartment. the girl was very helpful.

My wife and I were in need of a storage space, we came in to see what was available but they didn't have the size we needed available, Samantha searched the area looking for something that would work for us but no luck. Even though we didn't get one, the customer service was top notch!

Great help when in a pinch. Friendly, Fast, and speedy service!!

With all the craziness and uncertainty of moving, these guys are a breath of fresh air! Helping me find what I need and getting me the right size so I know everything would fit. Thank you so much Sam and Jeremy.

Everything about signing up and moving in went smoothly. Jeremy was helpful and answered all our questions. The space and hallways were clean.

Employees were extremely friendly and knowledgeable. Even though they didn't have any spaces to rent, they directed me to another location that had what I was looking for.

Excellent location, and staff was always friendly and helpful. I have been to a few others before but from now on this is my storage location of choice!!!

Great location and staff is top notch

Very professional and thorough!

The place is very clean. The employees are friendly and knowledgeable. They helped me find a space at another location since they didn't have the size I needed

I came in last week to rent a big orange box not really sure what I needed exactly, aside from less stuff. I was first impressed by how nice the place looked. Some places I have seen had a run down neglected sort of feel, not here though, not here at all. I was secondly impressed by the sales guy, Jeremy. He really took the time to help me find the right size for what I was storing and in a way helped me figure out just WHAT I was storing. I also was encouraged to get a mattress cover, which I plan to do when I get it up there. Anyway, great store, with great people. Jeremy if you read this YOUR GR8!!! Thanks again man.

The time I stored my things here was good, but when I moved out the day I was supposed to they charged me extra fees and wouldn't discuss the issue with me. Make sure you read the rental agreement

Jeremy was very helpful and made my rental process easy. This property is close to my home and very clean.

I was very pleased with the service i recieved at this public storage location. Courtney was a very nice agent to talk to and she was very helpful with making sure i was renting the right space for what i had to store. I would most definitely used this location again even tho there are locations much closer to where i live.

Very nice and helpful

I've been a customer here for a few months now and the employees are always so nice and helpful. I came in to see Jeremy about transferring to a larger storage and he got me the size I needed without any problems.

My roommate and I couldn't of asked for a better place. Easy access from bus line. Cortney was helpful. Unit was good price

Kayla and Jeremy were very professional. Kayla showed me the space that would work for me. Thanks for the great service you two.

The Public Storage on Mill Plain is clean well maintained and very visible from the street which is a very busy street. This makes me feel safer storing my belongings. Not to mention the manager is professional and tours the property frequently as I have seen. Very happy.

friendly, convenient, clean. helped me get what I needed.

despite all the craziness of moving, the employees at this location are extremely knowledgeable and relieved the stress of storing my things. thank you

Great customer service. 5/5 highly recommended.

Very friendly and helpful. And good price. Would recomend for anyone needing a storage unit.

These guys were very happy

They were Awesome. Go there

Great customer service. Very personable. They helped find the storage that best suited my needs and answered any questions I had for them.

Jeremy really took the time to find what best suited my needs. great customer service!

Wonderful customer service! Jeremy is always so helpful and professional. Thank you for the great service.

Joaquin was amazing best service I had ever had hands down

Jeremy was very professional and helped us with all our needs. Helped get us another space when we needed it. Thank you for all the help

This is the first time I have ever stored my stuff in a storage unit, and quite frankly, I was terrified to do it. This site is very secure with cameras and a key code to get on and off the property and a separate key code to get into your unit's building. there is a live on site manager who has never been anything but friendly and helpful. the premises are generally kept exceptionally clean and you will often find either the manager or the assistant manager maintaining the property when they are not in the office. I reserved my unit online, so I was able to get my first month for free, which was nice. There is a 22$ fee initially and if you do not come with a lock you can just run to the Walmart 2 blocks down and pick one up. Insurance is required. If you have car insurance and do not have renters insurance I would suggest you look into it other wise the property has property insurance that you can purchase off of them, depending on the coverage you want, that is fairly inexpensive. my rent did go up 9$ after six months, but this place is worth the money. Every one's experiences are different, but I would definitely recommend this property.

When I came into the office, Jeremy was very polite. He made sure the storage was gonna work for me. When we came back to the office he was having computer issues but continued to help us even though it took longer than expected. Thank you soooo much Jeremy

Joaquin great guy...very friendly, helpful. The world needs more people like him. Thank you

These guys have been an absolute bright spot in a nightmare of a move!! They have made this move sooo much more enjoyable than I thought it would be. So helpful and accommodating!! I am glad I found them!!

I have had a great experience storing my items at this public storage location! All of the employees are get nice and professional especially Joaquin who went out of his way to help me today.

Joaquin is very nice kind and helpful

Absolutely love it.

Jeremy was great answered all my questions and made it very easy for me to upgrade

Quick service, clean units

Straight-forward helpful easy move-in experience with great service. Just what we needed.

Just moved in this afternoon. Joaquin walked me through the property and answered all of my questions. Very professional and helpful.

Heather was nice

I shopped around for a storage unit and all the guys here were great, from calling me back, giving me the tour to completing the process of moving in they were all very helpful in every way. Which was the reason I choose to use this location. I have rented in lots of places and this is by far the best service I have received honest and reliable. Thank you all.

Heather was very helpful in answering all my questions that I had. She was very friendly and efficient with getting me set up.

I came to this property because it was close to me. It was clean and the manager Tim was very helpful and professional. He got me the storage that worked for me and at a price I could afford. I just wanted to say thank you for all the help and recomend this place to anyone needing storage.

the manager was helpful and professional. the property looked clean and maintained. Thank you

My bother is the one who rents at this property. The few times I have been with him the property manager, I think his name is Tim, has helped my brother out any time he has had an issue or a question regarding his account. Tim is very professional and the property usually pretty clean. Thank you Tim for all your help.

I had a question about security of the property and boxes I needed and Heather was very nice and she knew alot about the boxes and supplies that they had there in the office. I felt very comfortable with her and will go back to rent there. Thanks Heather