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Address

1618 Black Lake Blvd SW
Olympia, WA 98502

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

360-339-8530

360-339-8530

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

360-339-8530

360-339-8530

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 50/mo
    Online only price
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 50/mo $59
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    5'x10'
    Online only price
    $ 69/mo
    Online only price
    Small 5'x10'
    • Upstairs/elevator
    $ 69/mo $81
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Memorial Day Promo
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    5'x10'
    Online only price
    $ 74/mo
    Online only price
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 74/mo $87
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 76/mo
    Online only price
    Memorial Day Half Price Sale
    Parking 10'x25'
    • Uncovered parking
    $ 76/mo $152
    Online only price
    Memorial Day Half Price Sale

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
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    7.5'x10'
    Online only price
    $ 107/mo
    Online only price
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 107/mo $126
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 125/mo
    Online only price
    Medium 10'x10'
    • Upstairs/elevator
    $ 125/mo $147
    Online only price
    2 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 130/mo
    Online only price
    Medium 5'x15'
    • Inside unit
    • 1st Floor
    $ 130/mo $152
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Southwest Olympia Storage Units Near US 101

This Olympia Public Storage, located at the intersection of U.S. Route 101 and Black Lake Boulevard, is a great place to find a great selection of affordable self storage rentals.
A quick drive from I-5, South Westside apartment dwellers can clear out some space in a crowded living room or bedroom with the help of a 5x10 storage unit to hold extra boxes, bulky winter clothes, skis, snowboards and kayaks.
A little extra storage space can go a long way for local businesses. Companies in and around Capital Mall can use a 10x20 storage unit to keep the workplace clutter-free by storing extra office furniture, supplies or crates of inventory nearby.
Homeowners near Burbank or Goldcrest who are getting ready for a major home renovation can use a 10x30 storage unit to pack the entire house up, including large furniture, mattresses and appliances.
Indoor storage units and outdoor storage units come in a handful of different sizes, giving customers plenty of choices of cheap storage units. For car storage, truck storage or motorcycle storage, there are outdoor rental parking spaces as well as enclosed, covered parking spaces too. There are also spaces big enough for RV storage and boat storage.
This location also features a manager who lives on site.
Surrounded by the pristine waters of south Puget Sound and lush, sprawling nature in every direction, Olympia continues to be a highly desirable destination in the greater Seattle area, attracting new residents and new businesses every year. If a growth surge ever means space is suddenly lacking, call on this Public Storage in Olympia to lend a hand with a variety of storage solutions.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 578)

May 31, 2023
Google Public Storage Patricia Longmire
Always there when ya need it good old storage private do it yourself friendly if your still wanting the isolation from covid remnants everything accessible online and easy!
May 27, 2023
Google Public Storage michelle courts
Friendly and fast!
May 24, 2023
Google Public Storage Artell Kelly
Ian - Was absolutely amazing help!!!
May 18, 2023
Google Public Storage Larry Gore
Moving is never fun and this move was especially hard/unpleasant for our family. Kim listened to our issues. She offered very helpful/useful assistance and was very pleasant to work with. Highly recommend her facility and working with her.
May 11, 2023
Google Public Storage Karen White
Although the space is very nice and clean and perfect for my needs, it was/is the helpfulness of Ian and Kim that was so great.
May 7, 2023
Google Public Storage Joseph Williams
Kim at the Black Lake Public Storage location she is very helpful and knowledgeable about any questions I have. She is a very pleasant person to deal with when coming into the office and helped me set up my online account. It's a pleasure to see her when I got into the Black Lake location she is a great asset to the company 5 ⭐⭐⭐⭐⭐ service.
May 4, 2023
Google Public Storage Tom Atkinson
Ian was very helpful and thorough. He knew I was in a hurry so he got me in and out without missing a step.
April 24, 2023
Google Public Storage Daniel Campbell
Kim is awesome very friendly too notch customer service. Highly recommended
April 17, 2023
Google Public Storage Austin Hall
Kim was very helpful when I needed to change my lock
April 6, 2023
Google Public Storage Isaiah Mccoy
ian good customer service
March 30, 2023
Google Public Storage Robert George
5 star service from ian! Thank you!
March 29, 2023
Google Public Storage Sarah Kaip
Had a very good experience here. Staff are friendly and helpful.
March 29, 2023
Google Public Storage Tammy Bay
Very friendly and helpful with everything!
March 28, 2023
Google Public Storage Johnathan Vaknin
Amazing service with Ian
March 21, 2023
Google Public Storage Dominoe Loe
Ian and brain are great !!!!
March 18, 2023
Google Public Storage Debbie Deckard
The experience was easy and painless. Ian was great!
March 18, 2023
Google Public Storage Maya Turnor
Ian was super helpful getting us moved into a bigger unit. It was a great relief for a smooth move during a really stressful time.
March 15, 2023
Google Public Storage Marcellas Flowerbox
Very fun and friendly and helpful. He was there when I needed help getting my unit. Thank you
March 7, 2023
Google Public Storage dana w
Very helpful explaining the policy and safeguarding my information. Thank you so much Ian and Brian.
March 3, 2023
Google Public Storage William Wickwire
Ian was very helpful to show me around and help me understand the prices
February 25, 2023
Google Public Storage Awa Diouf Ndiaye
February 24, 2023
Google Public Storage Janthie Scott
Ian was great and found me a drive up unit
January 25, 2023
Google Public Storage David Stewart
Ian was incredible and proved that customer service is paramount to a successful business in a small town. I recommend that you book your storage unit in person. The staff will happily show you your unit before you sign a contract. Ian went out of his way to accommodate our needs.
January 25, 2023
Google Public Storage Ashley Hirschbeck-Ross
Great experience with this storage place. The staff is awesome and very informative. Looking out for their customers best interest and down to the point with everything needed. I will rent here before anywhere else.
January 24, 2023
Google Public Storage Myles' Garage.
January 10, 2023
Google Public Storage Marcus Tyler
Best customer service ever. Highly recommend for the deals and helpful staff! I thought it was going to be a headache getting storage but Kim really made the process easy and went above and beyond for me.
December 28, 2022
Google Public Storage Derwin Johnson
Ian. took care of me very well. Very professional and knowledgeable. Thank you so much. Very cool guy... very personable...
December 27, 2022
Google Public Storage Andie Sproule
Kim at Public Storage was absolutely wonderful helping out me and my sister and that convinced me that this would be the right place for me at this time. Thank you Kim.
December 20, 2022
Public Storage Sharon Giles
Do you have any climate controlled stprage
December 20, 2022
Google Public Storage Olivia Young
Process was quick and easy and Ian did a great job explaining how the process was gonna work and the pricing of the unit. Appreciate how convenient it all was!
December 10, 2022
Google Public Storage Andrea W
Ian was very patient and thorough. He answered questions and went above and beyond. Great service in person and on the phone.
November 10, 2022
Google Public Storage Steph Lynn
Kim is an amazing employee, and makes coming to this facility worth while! Thank you Kim for making our day!
November 9, 2022
Google Public Storage JULIE BAKER
I spoke with Ian last night, and decided I needed a larger unit today and he was amazing showed me too and we took the larger one. I just want to let you know that he did an awesome job with us today and I will definitely recommend a friends thank you and have a good day
October 22, 2022
Google Public Storage sunny pickard
Kim is amazing! Very helpful and was able to find something to meet my needs. Great customer service and super sweet. If you want great customer service talk to Kim, she is amazing.
October 9, 2022
Google Public Storage jjbiggs83
Kim was very nice and extremely helpful
October 6, 2022
Google Public Storage AngelicRebelDove
Kim was very nice and helpful! Thank you Kim!
September 29, 2022
Google Public Storage Tyler Ziemek
Ian was very helpful and made getting a storage unit extremely easy and simple.
September 17, 2022
Google Public Storage A J
Ian was helpful and polite and made the whole process super easy. Unit seems just fine. So far all good!
September 5, 2022
Google Public Storage Jill Siegler
I have used this facility before and great people!!!!!!!
September 2, 2022
Google Public Storage SmokeCrush 420
Ian was so nice and help up use out really nice guy we would of given him 10 ⭐️ but they don't have that here so I'm stuck with 5 ⭐️ he the sweet and 100% recommend this place
September 1, 2022
Google Public Storage Nevelyn Foshee
August 29, 2022
Google Public Storage shaun kennedy
Thankyou Kim for helping me with my concerns and having such a good experience
August 25, 2022
Google Public Storage jentzen mooney
Super friendly informative and professional. I worked with Kim to get all setup with my unit here. Kim was a delightful to work with. She helped me finalize the unit size and ensured all my details and paperwork was solid. Later in the month I worked with Kim again when I realized would be storing more then I had initially thought. Kim guided me through the transfer process so I was all prepped when I came in to work with Jessica to make the transfer complete and update my contract. Jessica made is easy sign out of my old unit and into my new unit! I have been very pleased with everyone's professionalism and diligence at their job they also have gone above and beyond with taking pride in the facilities. Feels super secure and positive place to store!! Oh yeah thanks to Ian too you rock as well!! ;) Thank you for your help.
August 20, 2022
Google Public Storage Carrie Chant
Kim's very helpful very informative on information for the business she actually helped walk around and showed me the units which were very clean yeah I like that Kim's responsibility to the place is very respectful he very nice very decent person to work for or with actually I'd recommend hiring her more and give her a raise she deserves more money
August 3, 2022
Google Public Storage Jon Michael Halvorson
I had a great move in experience. No complaints there! However, a couple months after moving in, they raised my rate 41% without so much as an email saying they were doing so. When I called, they told me they had sent a letter (to an old address). Not sure why I wasn’t notified by email too (we live in the 21st century after all). Either way, I went with them for the lower rate, and to have it increase so massively, so soon after move is unacceptable. I’ll pick another company now. Never going back.
August 3, 2022
Google Public Storage Ginger Oneal
Attendance in the office were super helpful and patient. They helped troubleshoot an online issue which was keeping us from being able to rent the proper space. Once it was sorted out they were around kind and efficient and getting us access to the space we needed. I absolutely recommend this public storage.
August 2, 2022
Google Public Storage Tyler Olson
Ian was extremely helpful and friendly. Great experience all around.
July 30, 2022
Google Public Storage Elijah Ador
Great customer service
July 30, 2022
Google Public Storage John Nguyen
July 29, 2022
Google Public Storage Travis Boston
Ian gave wonderful customer service and made the whole process simple and painless.
July 27, 2022
Google Public Storage Saleh abdel
Excellent customer service from Ian. He called me right away after i made the reservation and he was available to show me the unit shortly. I highly recommend renting at this location. Thanks Ian
July 13, 2022
Google Public Storage Kelsey Morrison
Ian worked with us today, moving me into a new unit. He had wonderful customer service and made sure we were happy with our space before we left. It is a wonderful location and a great unit! Very excited to work with Public Storage!
July 10, 2022
Google Public Storage Ralph Guerrier
I went to this place. They have the best customer service I ever experienced in my life. Ian the store manager will go above and beyond to make sure your satisfaction and need are met. I definitely recommend this place in the area.
July 8, 2022
Google Public Storage Mary Holmes
Great help from receptionist!!!
July 2, 2022
Google Public Storage Stacy Stanton
Such lovely workers that help the customers as much as possible! 5 stars everyday!(:
June 27, 2022
Google Public Storage Moe Jordan
Kim and Ian they are great person they helped me as usual .. the service is beyond expectations.. I love to deal with public storage I recommend this place to store all your things Thank you
June 25, 2022
Google Public Storage Ro M
Ian was absolutely great at helping me secure the unit He went above and beyond his duties. !!👍🏽👍🏽
June 23, 2022
Google Public Storage Aracely Loarca
June 22, 2022
Google Public Storage Chris
Ian and the other folks provided great service, app is super convenient. Thank guys!
June 21, 2022
Google Public Storage Amanda Roark-Lujan
Great help from Ian! Difficult situation and he was a great help.
June 20, 2022
Google Public Storage larry “buddy” kelly
Kim is awesome sauce!!
June 19, 2022
Google Public Storage Omar Rios
Best customer service experience I’ve encountered in a very long time! Thank you, Kim!!! I’d give you 10 stars if I could!!
June 19, 2022
Google Public Storage tony G
Kim was very helpful with reserving a unit on Father’s Day. I appreciate her professionalism and recommend anyone looking to rent a storage unit to reach out to Kim at black lake. Thank you again for all your help!
June 18, 2022
Google Public Storage Susan T
Kim was amazing on my moving day! I had already had a few bumps in the road when I arrived. Kim went above and beyind the call of duty, helping get me squared away with my unit. She provided incredible service!
June 13, 2022
Google Public Storage Donavin Poe
Have been trying to pay our bill 2 separate time when it's supposed to be open and there was no one in the office to pay so know I have to pay a late fee please get on to your employees about being on time if I would have waited for someone to be in the office I would have been late to work this is not ok
June 7, 2022
Google Public Storage Farrah Salawdeh
Kim was an excellent help well we were moving our stuff she made sure everything was going smoothly every step of the way and made our storage experience as stress free as possible!!!
June 7, 2022
Google Public Storage Carlee Trullinger
Kim was very kind and helpful in helping us locate our storage unit and assisted us with a dolly and carrying boxes into our unit! Thank you Kim!!
June 4, 2022
Google Public Storage J O
Ian, incredible customer service in helping me transfer from his location to another. Thanks Ian!
May 31, 2022
Google Public Storage soontu sail
SOOO nice to get GREAT customer service ANYWHERE these days..and this was my day. Ian {at the desk) is professional and friendly. Great asset to the company and this location! Thanks again!
May 27, 2022
Google Public Storage Blivet
Ian was great
May 27, 2022
Google Public Storage Albern Moyes
Service was excellent!
May 25, 2022
Google Public Storage mitzy rocks
Ian was super helpful and extremely pleasant to work with. A huge upgrade from my past experience here!
May 17, 2022
Google Public Storage sam rahmati
Ian he was the best.
May 17, 2022
Google Public Storage Aaron Rothfolk
Ian and the entire team have been absolutely lovely, providing helpful advice and support over the phone and in person. They made my move to Olympia so much easier. Not sure what I would've done without them! Thank you!!!
May 12, 2022
Google Public Storage Michael Thornton
The service here is outstanding. When I walked in I was greated with a smile and a warm welcome by Kim. She was able to answer all of my questions and explain everything to me with great patience. She showed me around the facility and made sure I was able to use my codes and explained the mobile app.
April 27, 2022
Google Public Storage Leticia Ermey
The elevator doesn't work
April 27, 2022
Google Public Storage Greg Miller
Fast and easy Ian was professional
April 18, 2022
Google Public Storage Rebellion1991
As strange as it is to compare them, this is one of it not the best and nicest public storages I have had to panic put things into. There was an error in planning and they did all they could and more to square us up and handle the situation. Kim took care of us and more. Excellent service!!!
April 16, 2022
Google Public Storage Riker Watts
Got what I needed swiftly, explained clearly by Ian. Can recommend.
April 9, 2022
Google Public Storage Ray Robinson223
Kim was very curious and helpful.. I would definitely do business with her again
April 6, 2022
Google Public Storage Toasted Ghost
April 5, 2022
Google Public Storage Mike Jones
I was help by Ian and he Was very professional and friendly excellent service and very professional very recommended this employee and recommend the spot
March 22, 2022
Google Public Storage Brian Rowling
Ian was a great help Can you even help me to get the app set up on my phone
March 20, 2022
Google Public Storage Jeremiah Mckague
March 9, 2022
Google Public Storage Katherine Meredith
Ian was very helpful and had a cheerful disposition
March 1, 2022
Google Public Storage Reid
DO NOT PUT YOUR STUFF IN THIS STORAGE UNIT! My husband and I have had a small unit here for about a year and a half. We don't check on it often as it has seasonal things and other misc items that are being held while we are house hunting. After our wedding we planned on putting the decor in there until we are able to sell it. When we arrived everything seemed normal but our key was not unlocking our lock. The employee on site came back to see if there was anything she could do but ended up saying a unit right next to ours was broken into and rifled through about a month and half ago. The man was cutting locks and replacing them with staged locks so nobody could tell which ones were broken into. Since nothing was stolen from the mans unit he did not file a police report. The building did not even notify us that their was a possible break in to our unit. We were told the manager would be in the next day to cut the lock and we requested to be called when they arrive so we can be with them when the lock is cut. The next day I did not receive a call and eventually called in myself to be told the manager already opened the unit without a call. Once we arrived we immediately saw our unit was destroyed and our bikes, camping gear, and many other more important priceless childhood memories were stolen. We were then told they 'think' they know who did it and kicked them out but still did not file a police report because they had no proof. The manager then told us the auctioned off his unit soon after. All without even telling us, so we could have been on top of it earlier or even seen if he was holding the stolen goods in his unit. There are many other units that also were never notified, there reasoning being they 'didnt want to cause panic'
February 21, 2022
Google Public Storage Left Buttcheek
Amazing staff, always very helpful and friendly. Lena is especially helpful and makes the moving and storage process significantly less stressful!!!
February 20, 2022
Google Public Storage Larry Lauzon
Lena does a fantastic job. No complaints at all. Wonderful to do business with.
February 20, 2022
Google Public Storage John T
Lena and Kim, thank you.
February 19, 2022
Google Public Storage Amber Selmer
Good experience
February 18, 2022
Google Public Storage sorina karlstad
Lena was awesome today! She was very polite and friendly and went above and beyond to help me!
February 18, 2022
Google Public Storage Joshua Valenzuela
Lena did an awesome job setting us up with our new storage unit.
February 18, 2022
Google Public Storage Nels Johnson
Lena took great care of my needs! 👍🏻
February 17, 2022
Google Public Storage Sam Mihalek
Lena did a great job ! Very helpful 5 stars !
February 17, 2022
Google Public Storage Celeste Chessaborough
I needed to change my move in date. Lena quickly got it changed for me and made sure I had access. Thanks so much!
February 17, 2022
Google Public Storage bryen palmer
Lena is awesome to work with. Thank you for your time and effort.
February 17, 2022
Google Public Storage Karen “Purple” Schaeffer
Lena always has a friendly face and adatude every time I come in. She is extremely helpful. And doesn't hesatate to do whatever it takes to answer any questions or problems that may arise. Even staying late if needed. Her smiling face and attitude is comforting and makes you feel like you're part of a family. It's refreshing.
February 16, 2022
Google Public Storage Royce davenport
Ian was super helpful
February 14, 2022
Google Public Storage Sabine Ridgel
Lena is one of the most amazing people I've ever met in customer service. Always a warm welcome, few good laughs and most of all super professional in any way. She is always there to help you out and make sure you are well taking care of. Lena is outstanding and the very very best here.
February 13, 2022
Google Public Storage Sharlynn Bridges
February 13, 2022
Google Public Storage Kris Sinclair
Lena helped me move in! She was awesome. Reservation was online and super easy. Thanks all!
February 13, 2022
Google Public Storage Craig Carter
Lena was very helpful.
February 13, 2022
Google Public Storage Arron Waitt
Lena has been an amazing manager here holds the door open for me everything she sees me she's a great help here
February 13, 2022
Google Public Storage Timothy Sorenson
Lena was very helpful and kind and an amazing manager
February 13, 2022
Google Public Storage Domo (Domo)
Great service, Lena was fantastic.
February 13, 2022
Google Public Storage Ruth Johnson
Lena and Kim. They both helped me so much with getting back in to my unit. They are the best!!!
February 13, 2022
Google Public Storage Barry Sharp
Lena, was the most help I've ever had from anybody at any source facility I've never rented from she was polite courteous help me out very sympathetic with my situation did everything she possibly could even stayed late after hours too make sure that I was taken care of and that my stay here was going to be a good one. Since I moved she has seen me and come out to help and make sure that everything was going good not only here but in my life she's been such a wonderful and great blessing that I don't know what I would have done without her at the time I just want to say thank you to Lena and for everything she has done for me
February 13, 2022
Google Public Storage Rachel Nunya
Lena was awesome! Got the storage finally after 16 years. She was super friendly and helpful. She deserves a raise! 😉
February 13, 2022
Google Public Storage Indigo Price
Lena took care of all my needs and is very kind and easy to work with!
February 13, 2022
Google Public Storage Kylie Price
Lena is awesome and so helpful! Both she and Kim are incredibly helpful and kind! Five stars!!!!!!
February 13, 2022
Google Public Storage Cade (CapnThorne)
Lena helped my wife move in today. She was very helpful on a very cold morning! Reservation was online and very easy.
February 13, 2022
Google Public Storage Brendan Oates
Lena is the best and worked beyond closing hour to help me!
February 12, 2022
Google Public Storage Debbie stigall
Lena was so helpful every time I needed her!!
February 12, 2022
Google Public Storage Anya Pimonenko
Lena is awesome that it blows my mind. She's super professional and helpful.
February 12, 2022
Google Public Storage Jacob Waluconis
Lena was amazing! So kind and helpful too!
February 11, 2022
Google Public Storage Joe Anderson
Lena is very professional and a great employee...she is very easy to talk to and makes time to listen to all my BS... She needs a promotion and a raise! I would give her a million stars if I could... She is so awesome!!!
February 11, 2022
Google Public Storage Allen Clark
Lena took great care of us!
February 11, 2022
Google Public Storage Bradley Klos
Lena was very helpful in getting us moved in and refunding us for the lock, thanks Lena!!
February 11, 2022
Google Public Storage Janet Valera
Lena was very friendly and helpful… I thought I had rented more than one unit but she was very kind to make sure that I only had one… thank you Lena!
February 7, 2022
Google Public Storage Noah Hale
Lena was a huge help with my storage unit today!
February 7, 2022
Google Public Storage Mildred Jaeger
Lena always takes great care of me when I make a payment and she went the extra mile to contact me when I lost my glasses at the site. I greatly appreciate her professionalism and outstanding customer service.
February 7, 2022
Google Public Storage Lisa Khan
Lena was very kind and thorough, very helpful!
February 6, 2022
Google Public Storage Rose Fisher
Lena and Kim were very helpful. Got a larger unit for less cost. Lena remembered my name when I came back to ask questions and she made sure that i was not booked for insurance since I have homeowners. Than you so much for the help
February 5, 2022
Google Public Storage Joe Demico
Lena has excellent customer service and always takes the time to listen to my stories... if I could I would give her a million stars, but a promotion and raise she deserves!!!
February 5, 2022
Google Public Storage joe demico
Lena gives excellent customer service she always takes the time to hear my stories... if I could give her a million stars I would but I think she deserves a promotion and a raise!!!
February 5, 2022
Google Public Storage Ashley K Smith
I reserved a unit here and decided I didn't need it. Kim was absolutely amazing helping me out and being kind and patient with my confusing process. Thank you!
February 5, 2022
Google Public Storage Jessica Mansapit
Lena is awesome and great perfect service thank you
February 4, 2022
Google Public Storage Paul / Sandra Crosby
Lena, helped me through the website & explained the insurance & everything I had a question about. She was so friendly & I'm looking forwaRd to meeting her. Thank u all.
February 4, 2022
Google Public Storage Jasmine Hall
Lena has done very well with custome service and getting everything done and paid out of auction status ...... thank you Lena.. so much
February 3, 2022
Google Public Storage Logan Johnson
February 3, 2022
Google Public Storage Carl Anthony
Lena was professional and took care of me well.
February 3, 2022
Google Public Storage Nathan Freerksen
Lena take very Good care of me when I come in
February 3, 2022
Google Public Storage Xeero
Lena was amazing. She made sure that we got the right size unit and all extra items we would need to ensure our stores items would be taken care of.
January 31, 2022
Google Public Storage Bonnie Madrid
Lena greeted me with a smile, was quick to assist me & made the check out/cancel need for rental of the storage unit simple & easy. Great Customer Service! Thank You Lena!!!!
January 30, 2022
Google Public Storage Julie Rahn
January 30, 2022
Google Public Storage Brennan Phillips
Lena and Kim, great, really appreciate the help, over 18 month storage while build our new house. Thanks
January 30, 2022
Google Public Storage Kristen Burton
Lena has excellent customer service skills and was exceptionaly helpful with all of my needs you are lucky to have her.
January 28, 2022
Google Public Storage Dan Welsh
Lena was extremely helpful. Thank you!
January 27, 2022
Google Public Storage Victoria Swan-Hall
Lena was very patient and respectful, helped us with everything that we needed. There were no issues. If I could, I would rate Lena 150 stars.
January 18, 2022
Google Public Storage Pete
Ian did an excellent job helping me find a unit to store my stuff. He was super helpful.
January 12, 2022
Google Public Storage arthur chambers
Great and friendly service. Would definitely recommend
December 29, 2021
Google Public Storage Harrison Buck
Ian is great, a Washington local, pleasant conversation, and 20 years experience.
December 27, 2021
Google Public Storage Aly Rude
Kim and Lena were both extremely helpful and informative in renting out a storage unit. Quick and friendly service, and they were able to address all of my questions/concerns.
December 20, 2021
Google Public Storage Barbara Lackman
I would like to give a big shout out to Kim. My family moved our stuff over to Black lake public storage. Of course it was raining hard. The storage I reserved online was up a steep hill that the U-Haul we rented couldn't get up the hill. Kim was so kind and patient at first we couldn't find our rental she came to us immediately and then we realized couldn't get U haul up the hill. She got us into different unit same size and price that the U-Haul could access. Very professional. Good place we actually like these units better.
December 16, 2021
Google Public Storage Tara Devi
Lena is awesome. She answered all of my questions and took me step by step through the rental process.
December 9, 2021
Google Public Storage Kurt Kovanen
Lena… Was fantastic. Just what I needed. A blessing.
December 7, 2021
Google Public Storage wickerpass
Excellent friendly, knowledgeable, courteous, Ian
November 30, 2021
Google Public Storage Nobody
Kim was so friendly and helpful!! Give that girl a raise!!
November 29, 2021
Google Public Storage Heather Gisby
Lena is amazing!!!!! She went out of her way to help me when I left my unit unlocked. She put a temp lock on and gave me a call. Makes me feel my belongings are safe! She's also super friendly and helpful aswell!
November 20, 2021
Google Public Storage Zaquia Storm
$1 for the first month and I only need the unit for up to 9 days - I feel great about the service I received and thrilled by this deal!!
November 20, 2021
Google Public Storage molly rose
November 19, 2021
Google Public Storage Puaseiesi Tupuola
November 15, 2021
Google Public Storage Canoe Journey Herbalists
November 15, 2021
Google Public Storage luphant2000
Kim was super helpful getting everything set up. My mother and I appreciate you!
November 1, 2021
Google Public Storage Leasolympia
I love my 24 hour access storage. I can come and go as I please and the door is big. No squeezing into a small door to store and its huge! Has its own light switch and shares a cement ramp with other sheds...but only twice have I ever had someone try to use the ramp besides me. The staff are always sweet and check in to make sure things are secure. I even forgot some stuff outside once when I was tired, they had it safe for me the next day. You can't beat that. Not a fan of the elevator though. I recommend drive up access at least. You can't go wrong with that. Plus super easy access from hwy 101 and right next to Trader Joe's and Buffalo Wild wings, Petco, Walgreens, the old Top Foods/Hagan Nw Fresh, Sonic, Taco Bell, Five Guys, Big 5...Big Lots, El Sarape, the mall...definitely easy access to gas and pretty much everything you need when moving or moving storage facilities. 😋
October 28, 2021
Google Public Storage Cody S
Kim Went way out of her way to make sure that I had what I needed to today
October 22, 2021
Google Public Storage Ray Boling
Lena did an outstanding job of getting me set up with the unit I needed.
October 18, 2021
Google Public Storage Carolyn Whitney
Lena and Kim are wonderful I just meet Kim and she sounds fantastic and Lena is friendly,professional and a wonderful person who goes above and beyond.
October 17, 2021
Google Public Storage jane
Lena and Kim were kind and great at communication. Smooth service.
September 27, 2021
Google Public Storage Paula Connelley
Great service!!!
September 17, 2021
Google Public Storage Mark Garin
Confident and temp controlled location
September 9, 2021
Google Public Storage Chloe Sevyn
Lena was a wonderful help getting me started on my new unit... thank you!
September 5, 2021
Google Public Storage Zac Merlyn
Lena did a great job getting me set up! Would come back again!
September 4, 2021
Google Public Storage kasee palmer
Lena was great
September 2, 2021
Google Public Storage Jodee Flynt
Lena, Helped me with check-in and locate my unit! She was absolutely perfect! The reason I rent at Public Storage - she deserves a raise!
September 2, 2021
Google Public Storage Tia Ferris
Lena was great! She was helpful, knowledgeable and friendly.
August 29, 2021
Google Public Storage Devon Stewart
Lina was very helpful, she is detail oriented.
August 29, 2021
Google Public Storage Claudia Manley
Lena She is an awesome person and very helpful.ll
August 28, 2021
Google Public Storage James Tarby
August 28, 2021
Google Public Storage Julie Etheridge
Lena was a dream to work with. Pay her more money! She deserves it!!
August 27, 2021
Google Public Storage SolSuperman Kent
Lena. Great service, great communication. Very friendly
August 27, 2021
Google Public Storage Nalaina Malle
This place in the nicest way possible sucks ☺️
August 25, 2021
Google Public Storage Heather Campbell
Everyone who works here had been extremely nice and very helpful. I'm so grateful.
August 21, 2021
Google Public Storage Drew Parks
Lena was awesome and very knowledgable...she needs a raise or promotion!
August 21, 2021
Google Public Storage LeeAnn Feliz
Best service ever with Lena And Sue was helpful.
August 18, 2021
Google Public Storage Kathleen MacDonald
This place made me nervous when I parked near the unit location & noticed that the perimeter fencing was damaged from people who have obviously been jumping the fence to get in, I don't think it was a way to get out, but who knows. Upon entering the building the lights on that side were all out making it hard to see in the hall & impossible to see inside the unit at all.
August 15, 2021
Google Public Storage vance pelleriti
Lena was very helpful!
August 14, 2021
Google Public Storage pineapple juice
Lena* just wanted to thank her for her wonderful service and taking care of all my needs today!! Thank you so much for the amazing service!!
August 13, 2021
Google Public Storage Joyce Norwood
August 9, 2021
Google Public Storage Evan Whitbeck
August 7, 2021
Google Public Storage Kelly Crandall
Lena, wonderful, professional. Thank you!
August 7, 2021
Google Public Storage Chanda Martin
August 5, 2021
Google Public Storage Dave Adams
Lena was wonderful
August 5, 2021
Google Public Storage Lisa Stroman
Lena is the BEST! She goes above and beyond to make sure your experience is pleasant and just exactly what you need. I recommend this Public Storage to anyone who needs to store anything.
August 5, 2021
Google Public Storage Joseph Gunther
Lena Did a very nice job Helping me get started
August 5, 2021
Google Public Storage Wasé Tewodross
Lena was incredibly helpful on move-in day. Very informative and went outside of her office to help me find my unit.
August 1, 2021
Google Public Storage Cheryl Potts
Lena was fantastic, great help… if I could give more stars I most diffidently would.
August 1, 2021
Google Public Storage Cody Mears
Lena did a fantastic job. The service was expedited and convenient. All of my needs were met.
July 30, 2021
Google Public Storage Steven Lee
I was helped by Lena who was super helpful, gave a tour and awesome tips for leasing a storage unit. Thank you.
July 29, 2021
Google Public Storage Arktikmourning
Lena was a star at working through the system to find a rental space at a late moment. Big kudos to her for her thoroughness, expertise and very friendly demeanor. :)
July 21, 2021
Google Public Storage brown bomber
Ian was great. Excellent customer service and a geniune good guy all around
July 20, 2021
Google Public Storage Julie Mounts
Excellent customer service from Ian! Update: Had to rent a 2nd unit, excellent customer service from Tamra!
July 14, 2021
Google Public Storage Nick D
They like to add fees on If your a few days late and even go as far as putting liens on your stuff. Even during covid they will do this. Be careful with this sneaky company.
July 12, 2021
Google Public Storage Melissa Young
June 12, 2021
Google Public Storage Catheryn English
Ian was very, very friendly. Very good customer service.
June 9, 2021
Google Public Storage Samantha Graves
Ian was super friendly & helpful. When my gate code wasn't working he pulled my info up & guided me on where to go and what to do. Thanks again!
June 9, 2021
Google Public Storage allie trister
June 6, 2021
Google Public Storage Tara Omoru
Moved in yesterday. Ian was extremely helpful, friendly and knowledgeable. Great experience all around!
May 27, 2021
Google Public Storage Robert Watson
Ian was cool
May 17, 2021
Google Public Storage J Kruse
Kayla's service was awesome, and a nice clean space!
May 14, 2021
Google Public Storage Ryan Barry
My problem was resolved quickly and Sadie Parker was so very helpful.
May 14, 2021
Google Public Storage Michael Luper
The facility was sanitized and clean. The staff was very helpful, Sadie Parker was very knowledgeable and pleasant to work with.
May 6, 2021
Google Public Storage Hannah Taylor
May 3, 2021
Google Public Storage Tai Beckham
Manager fixed issues. It's unfortunate that an extra step had to be taken but it turned out correct for all parties.
May 2, 2021
Google Public Storage David Eaton
Lena is awesome.
April 22, 2021
Google Public Storage Eric Irwin
Ian was cordial and made the renting process as streamline as possible.. Excellent service.
April 20, 2021
Google Public Storage mystic mtn
Kayla was all star in customer service
April 18, 2021
Google Public Storage Elizabeth Teter
LENA!!! IS AMAZING so helpful.
April 18, 2021
Google Public Storage Praise Journey
We had just sold our home and had to move out by midnight. After moving the mattresses into storage I totally ran out of room OR SO I THOUGHT! Lena was amazing and helped me re-organize things where I actually had room to spare. She totally saved the day and couldn't have done it without her help. After all was said and done I finished my move with time to spare! Such incredible customer service and goes out of her way to help! Highly recommended! They make everything super fast and easy!!!
April 18, 2021
Google Public Storage Daniel Martin
Lena did an excellent job helping me today
April 17, 2021
Google Public Storage Lil Mama Dice
Lena did excellent!!!!! Life saver😊😊!!! I need a storage ASAP! And she helped me😊
April 15, 2021
Google Public Storage Linda Turner
Lena, Lena was fantastic to us! We give her a 20 star!! Thank you Lena! Dale and Linda Turner
April 15, 2021
Google Public Storage Gregory Parker
Lena, took great care of me while placing a few request due to me being sick. She went above and beyond to make sure the request went to upper management. Fingers crossed the fees are reduced.
April 9, 2021
Google Public Storage Cee zee
April 2, 2021
Google Public Storage Susan DeRosa
Lena was professional, helpful and courteously patient with walking me through the whole process. She's a KEEPER!!!!
March 29, 2021
Google Public Storage Kevin
Lena took very good care of me got me situated in no time was in and out !!! Thank you so much
March 27, 2021
Google Public Storage Lydia Grace Campbell
Leana was very helpful and kind
March 24, 2021
Google Public Storage Pat Hoy
March 22, 2021
Google Public Storage Karen Little
Lena was excellent and compassionate/ professional
March 20, 2021
Google Public Storage Roman Mikulak
Lena was amazing! She helped me out so much. Thank you!
March 20, 2021
Google Public Storage HuEMaN j BeîN
Lena was fantastic!
March 15, 2021
Google Public Storage Steven Veres
Lena. Great job!
March 12, 2021
Google Public Storage Paula Martinez
March 10, 2021
Google Public Storage Autumn R
Lena was very helpful in getting us into the unit, which their last of the size, but the placement of the unit we received was very awkward and almost inaccessible by car. Lena made sure we were happy by going out of her way to get us a unit at another facility that suited our needs better. Really really appreciate Lena and her hard work. THANK YOU for making today go just a bit smoother.
March 6, 2021
Public Storage Amy Roth
what is your rates for car storage?
March 3, 2021
Google Public Storage Adam Shrump
Lena provides great service!
February 28, 2021
Google Public Storage Mike Frost
February 28, 2021
Google Public Storage Troy Alexander
Lena she was awesome friendly and enjoyable to interact with.
February 28, 2021
Google Public Storage Natally Starr
Lena was awesome and very helpful!
February 25, 2021
Google Public Storage Neil Stout
Lena was great in getting me set up!
February 25, 2021
Google Public Storage James Bond
Great service, answered all the questions i had and explained the details of each step. Very pleased with the service that was provided by Lena
February 22, 2021
Google Public Storage Martin & Melissa Miller
February 15, 2021
Google Public Storage Tolmie
Lena she was professional. Got me a unit fast.
February 14, 2021
Google Public Storage The Journey
Lena totally took care of me! They made it so easy! Super fantastic customer service!!!
February 7, 2021
Google Public Storage Brandy Sisson
Lena was a huge help for us today. She greeted us at the gate and helped us get another unit in a convenient location as this one is. Having her their to help us today made our move go much smoother and we are very Thank ful to of had her help us today. Thank you, Julio Valencia
February 5, 2021
Google Public Storage Sean Roberts
February 2, 2021
Google Public Storage S Baya
Ashley and Tamara took great care of us on very short notice! They were both very patient with my aged father (:P), explaining the process and paperwork in great detail. Tamara took us around the property and showed us all the storage spaces available until we decided on the best one for our needs. Thanks ladies! The people who work here really are great. They follow the rules sent down by their upper management and they've accommodated me for years now to the best of their abilities. Don't miss payments and you'll be fine. Given the way property taxes are rising like the tides lately, the company has to raise the rent every 6 months or so. I started to feel like there was no benefit to longevity here. But after almost six years renting here, I ran into the kind of snag that happens in a climate with mild weather, in an area with plenty of woods and natural beauty. I put an insurance claim in when I opened the door to find the place covered in mice and rat droppings, nests in my totes of clothing and dead rats in my boxes. I ended up throwing out 15 totes of stuff that was chewed and destroyed, and very little of it was covered by the vermin clauses. So it left me disappointed in the choices out there available to Public Storage in the way of insurance. Just when I was reconciling myself to just being sad about things and accepting the loss, I got a call. Apparently when I brought all of this to their attention, the folks at the office had been talking to the right people about it, managing to finagle me a little break that helped me to recuperate a lot of the cost of tossing out all that stuff the insurance wouldn't cover. I'm super grateful to this facility for working with me on a solution, for being customer-oriented and commiserating with me over everything. I'm not leaving the space, and will continue to be a customer for probably years to come. All in all, they've been great, but do make sure to pack your things in there (in any storage space) with a thought to the critters that may invade in spite of all efforts to keep them out.
February 2, 2021
Google Public Storage Desarae Minges
Kayla was very friendly, professional and quite knowledgeable. She was a pleasure to work with. She was quite patient with me and my hard to understand speech issues. 110% kudos!
January 31, 2021
Google Public Storage Donna Perkins
Lena was very helpful with our first time access to the storage unit. She went above & beyond. Great customer service and very hospitable. Also, the storage facility has very nice and clean units. Thank you Lena! You are the BEST!!! Especially since it was super cold & rainy out & you went out of your way to help us. If we could rate more stars we would. 😀
January 30, 2021
Google Public Storage Slade Carpenter
Lena was amazingly helpful with everything we needed
January 29, 2021
Google Public Storage Emma Deitz
January 29, 2021
Google Public Storage Dennis B
👍🏻👍🏻👍🏻
January 28, 2021
Google Public Storage Erin Manemann
Lena was so helpful getting me set up with a great unit! Clean and friendly!
January 27, 2021
Google Public Storage marcia
Public storage folks - I have been to several Public Storage businesses in the last 15 years, from Bremerton, Seattle, Tacoma, etc. I have never received the fabulous customer service that Lena gave me. She was friendly but professional, efficient yet attentive to my needs, and she exhibited tremendous clarity about the storage possibilities available to me. I say 5 stars + !!!! Customer service is hard to come by these days for whatever reason, so it was nice to come upon a young woman who knew how that drawing in business requires a certain skill set that she exhibits. I spent my entire career working in HR. She’s one of the good ones!! And by the way, I am over 65 and disabled and Lena was excellent in helping me regarding that. Marcia Schmitt
January 24, 2021
Google Public Storage Jesse Ediger
Lena did a great job of showing the space and setting me up with a unit. Very happy.
January 22, 2021
Google Public Storage jin kim
Lena was awesome its was the best rental experience
January 20, 2021
Google Public Storage Angels LoveBunnies
Lena helped me and was very nice!
January 15, 2021
Google Public Storage Shannon Mills
Lena super GREAT
January 13, 2021
Google Public Storage Norris Ludwig
Lena is an outstanding representve! Everything went as smoothly as possible... She deserves a raise!!! Employee of the month!
January 10, 2021
Google Public Storage John Pfeiffer
Lena,,, was very clear , understanding, easy to work with
January 10, 2021
Google Public Storage Garland Deville
Lena. Everything is real fine linen professional and courteous and patient.
January 10, 2021
Google Public Storage George G
Lena was great! Professional and very helpful. Made the process easy for me. Thank you!
January 7, 2021
Google Public Storage Awodi Drumming
Lena was a great customer service rep
January 3, 2021
Google Public Storage Lorena M
January 3, 2021
Google Public Storage karla farfan
Lena is very kind and knows her stuff...she deserves a raise! PS is lucky to have her..
December 13, 2020
Google Public Storage jesse enger
Lena was a pleasure to work with knowledgeable friendly and all around joy and she made the whole experience so much less stressful for me and almost Pleasant fun I will remember recommend her to anyone and everyone any opportunity I get and she deserves a raise
December 6, 2020
Google Public Storage Dylan
Lena was excellent, very sweet and helpful!!
November 27, 2020
Google Public Storage Joseph McClaflin
Lena took care of us in a time of need absolutely recommend her
November 25, 2020
Google Public Storage Jodi Wilson
Lena has gone above and beyond in making sure everything was to my satisfaction!!! Recommending her for employee of the month!
November 20, 2020
Google Public Storage Brett Davis
Lena great job fast and easy thanks
November 15, 2020
Google Public Storage shenea Dees
Lena took very good care of me and even helped me carry out my boxes
November 15, 2020
Google Public Storage Caitlin Mcginty
November 13, 2020
Google Public Storage Lucas Riedler
Lena went above and beyond and made feel important. She addressed all my concerns and has made sure I will recommend this site to my friends and family.
November 7, 2020
Google Public Storage RebeccaLynn Cantrell
Lena was amazing!! She walked me through the whole process and answered all my questions. Fantastic service!
November 6, 2020
Google Public Storage Emily Barnes
I had an amazing experience Lena was so helpful and informative and made the whole thing easy!
November 1, 2020
Google Public Storage Barb Aichele
Lena was professional, friendly and made my rental quick and easy. Enjoy seeing her when I come in to make payment and check unit.
October 30, 2020
Google Public Storage Scott McDonald
Wow! Excellent service, changed the unit to our preference and we got in today instead of over the weekend. This is a great organization. Lena is our "employee of the month" nominee!
October 30, 2020
Google Public Storage Steph McDonald
Lena at the Black Lake Public Storage facility went out of her way to help us get just the right unit to fit our needs. She is friendly and accommodating (rushed back from her lunch to meet with me). Thumbs up Lena!
October 24, 2020
Google Public Storage B
Lena went above and beyond expectations! I needed help finding a larger storage space and she gladly helped me. She's a great person and Public Storage representative...a true asset for any business! 💫💫💫💫💫 Thank you so very much, Lena Barb Stone
October 22, 2020
Google Public Storage Tiffany Nation
October 17, 2020
Google Public Storage L H
October 16, 2020
Google Public Storage andre nicks
Lena was fantastic and truly help me get a unit and bless to have had her her to service me!💚💚
October 16, 2020
Google Public Storage Jof Wa
Lena went above and beyond to help me get what I needed. Helpful, professional, friendly service!
October 16, 2020
Google Public Storage Angi Hartley
October 9, 2020
Google Public Storage Scott Goble
Lena was extremely helpful and friendly. She solved a problem for us without question. She's the best!!!!
October 4, 2020
Google Public Storage Carolyn Whitney
I have had a storage unit at this location for several years. I needed a larger unit and Kayla helped me find one that is larger, more convenient, and will fit my needs. She was helpful, went above and beyond in helping me, was professional, caring, and very patient. She should be treated as a valued and treasured employee. This location is convenient, safe, and has been a great place to store my belongings. I have always been satisfied with the facility, the employees, and the location.
October 3, 2020
Google Public Storage Betsy Davidson
Shout out to Lena at the Public Storage on Black Lake Blvd in Olympia, WA. Amazing customer service, friendly & efficient, super helpful. Thank you for everything!
October 3, 2020
Google Public Storage Lisa Hooks
Lena was absolutely amazing! I love her personality and beautiful customer sevice! She was amazing😂😂💯💯
October 3, 2020
Google Public Storage John Miller
September 27, 2020
Google Public Storage Ian Bensinger
Lena was excellent she provided the best service I've received since I've moved to washinton.
September 27, 2020
Google Public Storage Lad2knowu
Lena is awesome. A great help!
September 24, 2020
Google Public Storage Amy Gerhardt
Lena took very good care of me. Very friendly and helpful.
September 24, 2020
Google Public Storage Feng yanshan
Lena gave me such awesome service she is very nice and friendly... She even recommended a damp check and reminded me about auto pay... great employee!!!
September 20, 2020
Google Public Storage Marissa DeYoung
I take back what I said about the ladies here being so nice! I’ve had this unit since February and have paid every month. Last month I forgot and so when this months was due I was told that my storage was up for auction because I had a past due balance. I didn’t have the money at once because it was now at two months so I paid the past due and finally worked it out so I could pay the rest on the 20th and be fine and caught back up. Before coming to that agreement we were asked if we “could borrow the money from a family member or someone or get a payday loan to pay the balance before the 20th” then also after said agreement I was still receiving phone calls and emails that I needed to pay and my unit was going to auction. Then when it came time to pay they added on more late fees to my remaining balance so when I came to pay it was about 50$ more than what the paper said I had to pay that I walked out with. They are real nice to bring you in but you miss a payment and they turn shady really quick.
September 9, 2020
Google Public Storage Kalob Peoples
I found exactly what I needed right away! Thanks to Lena I was able to get a good storage unit and the right cover for my couch to stay nice clean. Lena is very friendly and good to talk to. Hope more get to do business with her soon!
September 3, 2020
Google Public Storage James Rea
I finally got a bigger place and moved my stuff out of storage (5 years). Lena was a huge help in resolving my account. Allison was very courteous and laughed nicely at my sad humor. All aspects of the rental were well covered. She was great about showing me the space and ensuring I had the proper space for my needs. And, she was also good about making sure I got the available special rates.
August 28, 2020
Google Public Storage Outtapocket2017 Kmw
Brittney was an amazing help today!!! She made transfering my unit simple and easy she was even able to put me in a unit close to my old one allowing the transfer that much more hassle free. Thank you Brittney for your great service.
August 21, 2020
Google Public Storage Rachel Lee Pirate Jones
Wonderful customer service from Kayla! Friendly, efficient, and safe. Very communicative. Highly recommended!
July 21, 2020
Google Public Storage Jakeeb Lambert
Kayla was awesome gave me a good deal her service was amazing she also said as a joke I could have her dog all around great service do recommend talking to her personally cuz she was amazing an cracked jokes the whole time
July 14, 2020
Google Public Storage Sally Lavengood
Kayla and Lena were so awesome! Love them
July 7, 2020
Google Public Storage Kimberly Palmer
I had a few storage units in my lifetime but this one rates all due to an unexpected transfer and move Sadie Kayla n Ashley 3 women who can make things in life a lot less stressful and make sure that your personal belongings remain safe and protected very knowledgeable on the job willing to go that extra mile when you need assistance! Thank you ladies for all you do and might I add a smile to boot even when someone yelling at them they managed to calm them down and all is well! Great place to store your precious belongings!
June 26, 2020
Google Public Storage Nathan Bradley
LOVE ASHLEY!!! She is super helpful and very experienced in her work. Love when I need to come in and I see her and know she will be able to handle any issue I have... THANK YOU ASHLEY
June 15, 2020
Google Public Storage Maria Esquivel
First time renting a storage and Ashley was so helpful from the very first day I reserved online to our move in date. Her customer service went above and beyond during our process. She truly made the experience so smooth and was so patient with every question. I truly felt at peace and know our things are in a trusted safe place. I would recommend this business for your storage needs. I truly appreciate her help and her service. 10/10. Thank you Ashley!! You are awesome.
June 15, 2020
Google Public Storage Russell Portner
My monthly rental rate was raised about 20% within six months, that’s quite a bit more than a cost of living increase. When we first moved our things there the gate didn’t work, they had to let us in twice. When we moved our things to a less expensive storage facility the gate worked to get in but we couldn’t get out. We called for help but no one returned our call. Finally my 140 lb. wife went over and shoved the gate open manually leaving us questioning the security. Before we moved to a cheaper location we found mice or rat droppings over everything. We had a 10X20 enclosed, unheated storage area. Good luck.
June 6, 2020
Google Public Storage Andres Jimenez
June 5, 2020
Google Public Storage Robbie
May 23, 2020
Google Public Storage Herrick Pokakaa
Very professional , courtesy , helpful , and pleasant service!!! *****
May 5, 2020
Google Public Storage Khyle Socrates Jaen
Absolutely fantastic staff and the facilities are pretty nice! Very lucky to have called this place out of all the other storage places in the area. Feel my belongings are safe and for the service they provide the prices are fair.
April 26, 2020
Google Public Storage Mark
Great service! Couldn’t be happier!
April 12, 2020
Google Public Storage Wyatt Lanz
It was great! Kayla is awesome
April 7, 2020
Google Public Storage Ash
Sadie was great! super helpful
April 1, 2020
Google Public Storage Brennan Phillips
Ashley and Kayla where very helpful, no stress.
March 17, 2020
Google Public Storage Nemoquodeus
Lena has been informative and very friendly!
March 16, 2020
Google Public Storage Henry Øsei
Lena was absolutely amazing, great service!
March 1, 2020
Google Public Storage Rebecca Myers
February 28, 2020
Google Public Storage Steve Haws
February 23, 2020
Google Public Storage Chrysanna Pratt
February 17, 2020
Google Public Storage Kyra A.
February 16, 2020
Google Public Storage John Cassidy
February 13, 2020
Google Public Storage Matt Matson
February 8, 2020
Google Public Storage Jessica clarke
James was awesome
February 4, 2020
Google Public Storage Cindy Hanning
Max was great
February 4, 2020
Google Public Storage Angel Miller
Public storage is heartless and could care less about people. I came across hard time and was late on paying my bill..i begged for 2 more days ..i would be recieving my firs first paycheck from a new job. 2 days 48 hours. I told then i would pay additional late charges .. Whatever they wanted. They refused and auctioned off 30 years of memories ..my childrens baby pictures my dead grandmothers vase.. Then sent me a bill... I was in tears.for weeks over these loses...please do not give them your business..they will not work with you..they are real life monsters..if you do choose to do business with them please be careful do not believe or trust them..good luck
January 22, 2020
Google Public Storage Mike Jones
January 3, 2020
Google Public Storage Jirou Kyoka
Ashley was great!
January 2, 2020
Google Public Storage Nicholas Brummel
Too expensive and staff is never present to help with issues.
December 29, 2019
Google Public Storage Loni T
December 27, 2019
Google Public Storage Jennifer Pittman
Max was great and helpful
December 10, 2019
Google Public Storage Matthew Dupont
Decent facility with friendly and helpful staff. In fact Ashley is kinda hot...
December 6, 2019
Google Public Storage Scott Brill
December 4, 2019
Google Public Storage Michael Villarreal
Great service, in and out with ease!!! Thank you Ashley!!!
November 24, 2019
Google Public Storage Leona Moon
The staff is very accommodating and helpful
November 23, 2019
Google Public Storage Spencer Mack
Max and Sawndra were extremely helpful and p kml pleasant to work with.
November 20, 2019
Google Public Storage Travis Haney
We rented a unit today and I have to say Juanita was awesome. She had us in and out ready to go super fast and she was uber pleasant...
November 19, 2019
Google Public Storage Deion Moore
Easy peasy
November 19, 2019
Google Public Storage Wendy Malsed
Ashley was the extremely helpful during our move with coordinating our arrival and rental. Thank you!
November 15, 2019
Google Public Storage Allison Baker
I keep coming back here and I'm always pleased with the service i get. This time Juanita was super nice and helpful!
November 8, 2019
Google Public Storage larissa lyke
Ok
November 5, 2019
Google Public Storage Martin B
October 27, 2019
Google Public Storage Jeff Cinert
October 27, 2019
Google Public Storage Kameron Reyes
October 25, 2019
Google Public Storage Aaron Cole
October 25, 2019
Google Public Storage collin perkins
Great customer service. Max was alot of help
October 23, 2019
Google Public Storage Kevin ferrell
October 18, 2019
Google Public Storage Sally Hilton
Max & Juanita are awesome and very helpful!
October 15, 2019
Google Public Storage Juddadiah Davis
October 14, 2019
Google Public Storage Taylor Cramer
October 12, 2019
Google Public Storage Samar Malik
Max was super helpful and made the process quick and easy.
October 6, 2019
Google Public Storage Reagan Reid
October 6, 2019
Google Public Storage Tyler Marsh
Ashley and Jaunita were very helpful, they made our rental quick and easy!
September 23, 2019
Google Public Storage Fawn Mosier
Great price and great staff. Very clean
September 7, 2019
Google Public Storage MOTORHEAD710 EW
Max helped me get into my new storage unit very quickly and painlessly. The current 50% off discount helped with my budget tremendously. Would recommend to anybody.
September 4, 2019
Google Public Storage Georgina Gear
Received assistance setting up my rental unit from Ashley who was wonderfully helpful, patient and informative. Good deal for storage space too!
August 31, 2019
Google Public Storage Kermeka EAL
Great customer service by Max . Very nice and extremely helpful! Very passionate about the work he does and that was obvious.
August 30, 2019
Google Public Storage * C
Ashley and Adam hands down were the best people to work with! Ashley was awesome when I first moved in, super friendly and awesome customer service. Unfortunately I had to call Adam under not good circumstances in relation to a family emergency and had to have the lock cut off my unit ASAP so I could move out of it. Adam was super nice and even came down the next morning from Renton to make sure my lock was cut off and I could have access to my unit. They definitely made moving out a Breeze in a very chaotic time. If I'm ever in Olympia again I would definitely rent from them.
August 29, 2019
Google Public Storage Someone O'noconsiquence
David was very helpful and respectful. Top their service and Ashley is a gem. Best storage hours and price in Olympia.
August 29, 2019
Google Public Storage Honey Bunnie
David was wonderful, clear about policies, friendly, and helpful!
August 25, 2019
Google Public Storage Pricilla McBride
Very friendly and helpful.
August 25, 2019
Google Public Storage Shaun Radke
August 20, 2019
Google Public Storage Marcus Lee
August 10, 2019
Google Public Storage Sondra Tinnin-Hicks
We still use these people and havent had an issue once since we pay our bill ontime
August 3, 2019
Google Public Storage Joey Montgomery
Sawndra and Ashley were amazing!!!! Much help and very understanding. Appreciate it you two!!
July 27, 2019
Google Public Storage Jack Newberry
Thanks to Ian and Adam for all your help. It’s been a pleasure doing business with Public storage. I would recommend this location to store all your important property.
July 24, 2019
Google Public Storage Art Stone
Ashley was a perfect example of how great customer service is done. Kind, professional, knowledgeable. Is a pleasure working with her!!
July 5, 2019
Google Public Storage David Vieliky
July 1, 2019
Google Public Storage Diana Lynn BaileY
I love their prices and I love them
June 25, 2019
Google Public Storage Samantha Mincy
Christina was extremely helpful and we were in and out in a very short time! Thank you!
June 25, 2019
Google Public Storage frank lockhart
This is the second time I have used this location and both times the service and security was great. Both Ashley and Christina helped me select the right size storage unit, gave me great tips on using it, and were always available to answer my questions. The security was excellent and I had no worries on leaving my items in storage for months at a time.
June 17, 2019
Google Public Storage jon hobson
Great service from Ashley, thank you for making it easy and cost effective!
June 14, 2019
Google Public Storage wong marco
Boyh sawndra and ashleys great. Good service
May 29, 2019
Google Public Storage Scott S
Juanita was great. Helped me get a great unit at a great price. Was lucky they had the second month free on special.
May 28, 2019
Google Public Storage Terry Tilson
Ashley was great! Found me exactly what I was looking for.
May 8, 2019
Google Public Storage Dirk Alf
May 7, 2019
Google Public Storage Lynette Richins
Ashley is amazing! Real fun to work with.
April 28, 2019
Google Public Storage Hu Keas
If i could give Ashley the property manager 100 star rating i would. I got the best rate and service in Olympia. She called me promptly after i had set my same day move and was able to accomodate my immediate needs with a smile. I highly recommend using this public storage as it's a great location and speedy process. Mahalo Ashley
April 25, 2019
Google Public Storage Maude P'interest
I needed a space to dump my effects in the middle of March and there was some sort of promotion. I didn't use the space at all, as moved to a new residence quickly. It would have been useful. The actual space looked as though it was constructed out of wood dredged out of a river but the price was affordable. Ashley was helpful and I felt better about the place after talking to her. I'm going to drop off the keys and see what happens.
April 23, 2019
Google Public Storage Heidi Reinhardt
Great customer service from Ashley. Was in a rut needed somewhere quick and by looking online got an incredible deal. Thank you so much Ashley.🙂🙂🙂🙂🙂
April 22, 2019
Google Public Storage Kathy Fisher
Ashley was amazing and explained everything in detail. She deserves 5 stars!
April 17, 2019
Google Public Storage Jon
Their security disappoints.my storage unit was robbed. When we originally rented the space we were told the broken gate would be fixed in a week or so. We didn't immediately put a lot in storage and thought it would be okay because the gat would get fixed. We were doing a major remodel and when the time came we completely moved out of our house. The garage was used for construction purposes so we put almost everything in storage. Two days later it was robbed. They had never fixed the gate. They offered no compensation. We used insurance to cover the loss but we didn't know how much we had lost because we could go through everything until we moved back home. I found out the gate had been broken for 6 months. They didn't even close it at night by hand. They did not add a security guard to cover the gated entrance. They did nothing and made no recourse.
April 7, 2019
Google Public Storage Mohammad ce
Ashley @ 27021 was amazing and helped me find the perfect plan that worked for us. This was actually the cheapest rate in thurston county; def pleaded with this service.
March 16, 2019
Google Public Storage Amanda Ornellas
Ashley was so amazing! She made the experience worth the extra time we took. In the beginning I wasn’t sure what size I’d need she showed me multiple available units until we found the one which met my needs. Very good people skills and aim to please the customer. Also I was impressed seeing her go through the buildings to do a security check. Definitely would recommend this facility to anyone looking to store belongings!
March 12, 2019
Google Public Storage Caitlyn Kendrix
March 7, 2019
Google Public Storage Laurel Brunk
Tamara was super helpful and informative. Clean unit and not musty smelling like others. Excellent customer service!! Highly recommend.
March 4, 2019
Google Public Storage Barbara Hanlon
Very nice service from Ashley she was great thank you!
February 24, 2019
Public Storage cynthia mccloud-guizzetti
When is the next time for a public auction
February 23, 2019
Google Public Storage Brian Herr
Ashley was super nice and a huge help to get all of my storage needs taken care of. She’s the best!! Would definitely work with her again!
February 20, 2019
Google Public Storage N Dhai
Great service Tammy, thanks for the extras.
February 18, 2019
Google Public Storage Nic Abraham
Ian was a great person have help us set up for a unit today. I would always recommend my friends and family to come here because of the great service we received today. Thank you pubic storage!
February 7, 2019
Google Public Storage Julie Biernoth
Always cheep
January 28, 2019
Google Public Storage Flair
Ashley was very friendly and professional .. great customer service!!!
January 21, 2019
Google Public Storage Sand Sanddunes
Ashley was alot of help getting us a new unit. I would recommend this place to to anyone. Ask for Ashley.
January 21, 2019
Google Public Storage Shannell Alberts
The manager Ashley is so nice and helpful! A pleasure to deal with.
January 16, 2019
Google Public Storage Adam McCullough
Great service from Tam
December 29, 2018
Google Public Storage BRANDON JONES
The customer service I experienced here was amazing. Ashley was very helpful and walked us through the entire process, even helping us settle on a smaller unit that was just the right size. The unit was well lit, clean, and mold free. Its Washington so it gets a little moist, I would suggest spending the $20 at walmart and getting 2 of the 4lb tubs of damp rid to avoid any damage to your things from moisture. Overall really good experience.
December 27, 2018
Google Public Storage Tiffany Monroy
Easy to get a unit (online). Super easy and fast to then visit/set up everything. Tam and Ashley are great! Very nice and helpful. Location is nice and the actual facility is a little old, sure, but does its job in keeping your stuff safe, secure and weather protected. Plus it's right next to a Trader Joe's and Buffalo Wild Wings, could not be more ideal.
December 14, 2018
Google Public Storage Splif Luv
Ashley was very helpful and very insightful on my new experience into the world of storage ☺☺☺
December 11, 2018
Google Public Storage Fuck Google
Ashley helped us get our storage space established with ease, even around the intense rain storm going on around us. Even had towels brought to help us dry off after walking long enough there to be drenched upon our arrival. Highly recommend their wonderful customer service skills :D
December 8, 2018
Google Public Storage Kim Slack
Ashley was AWESOME!!! She made this move super easy!
November 30, 2018
Google Public Storage Dena Walsh
November 28, 2018
Google Public Storage Paul's Practical Ponderings
Tam did an excellent job. Friendly and informative. The price on boxes and tape is reasonable. The place is clean and well kept.
November 27, 2018
Google Public Storage Arthur Hahn
I got a great price on my unit and the staff was very nice.
November 13, 2018
Google Public Storage Giselle Messing
Great service, clean facility, easy access. Everything I want in a storage unit. Ashley was wonderful and made getting into a storage unit fast and easy.
October 13, 2018
Google Public Storage A Matos
Just rented unit from Ashley today, she is wonderful. Extremely friendly and informed. I highly recommend. I’ve used other companies and this one is by far the best, and Ashley is the biggest part of that.
October 12, 2018
Google Public Storage Jaime Renta
Tammy was very Professional and the manager Ashley
October 4, 2018
Google Public Storage Jesse Velasco
Just recently moved out of there to find a dead mouse and two live mice in my boxes
October 2, 2018
Google Public Storage Amanda McGee
Tammy and Ashley were amazing and super helpful! They were super friendly!
September 22, 2018
Google Public Storage Colin Handlin
September 10, 2018
Google Public Storage Colleen
Friendly and helpful.
September 3, 2018
Google Public Storage Joe Becker
Ashley is well informed and helpful and great to work with.
August 29, 2018
Google Public Storage William Shrader
Great prices. Ashley was a great help in getting us the unit we needed.
August 24, 2018
Google Public Storage Chris Stordahl
Ashley and the rest of the staff were so helpful. The price was right and the location perfect!
August 17, 2018
Google Public Storage Mike Kite
Ashley is awesome she explained everything to me and I will recommend this storage facility to all my friends and family
August 11, 2018
Google Public Storage Kelly Cunningham
I was planning on renting a storage unit and it was easy and fast Ian helped me out so now I'm renting one XD
August 2, 2018
Google Public Storage Mistie Cartwright
Great place for storage needs an easy to get too right off the freeway
August 2, 2018
Google Public Storage Eric Kallenburg
Ashley was pleasure to deal with, very friendly and helpful!
July 25, 2018
Google Public Storage TEE ROY
Clean facility and friendly staff!!
July 6, 2018
Google Public Storage Shaun Varner
June 3, 2018
Google Public Storage Justine V Crossett
I'm an out of state student who desperately needed storage to prepare for an after graduation move. Ashley, who was the new location manager, was a fantastic help in assisting me with finding the perfect storage unit for my things. Also, I only had to pay $1 for my unit due to a promotion deal going on this month! Great staff and perfect location.
May 26, 2018
Google Public Storage Just Walk
Good office ladies but pricey
April 30, 2018
Google Public Storage Ricky Petersen
April 11, 2018
Google Public Storage Laura Hoff
Kristina was very helpful and willing to show me around. Thank you!
April 7, 2018
Google Public Storage KillerGirl
Most awesomeness place ever friendly staff
April 7, 2018
Google Public Storage Leona Smith
Kristina and Karen were great in helping me pick the right size storage and they are very friendly and helpful.
March 30, 2018
Public Storage
Do you have parking for car storage
March 30, 2018
Google Public Storage Reed Bement
Kristina was awesome! She really helped me out!!
March 22, 2018
Google Public Storage Barbara Lee
KRISTINA AND JUANITA GAVE VERY GOOD SERVICE. ONE DIDN'T HAVE WHAT I WANTED, THE OTHER DID. AND I GOT VERY GOOD SERVICE AND I APPRECIATE AND JUST WANT TO COMMEND THEM ON THERE SERVICE.
February 23, 2018
Google Public Storage Breitegan Paules
Shy was great!
January 28, 2018
Google Public Storage Tamara Hoherz
January 28, 2018
Google Public Storage Mentreal Moses
Brian was great
January 9, 2018
Google Public Storage Calvin Knight
Cost to much money.
December 20, 2017
Google Public Storage Mahlea Nelson
Sam was amazing and very helpful and she explained all info very thoroughly. I've to other sites and she was so nice compared to the other places I checked out. I have also rented here in the past and I think she was the nicest one so far. I'm glad to have decided to come to Public Storage. Thanks Sam and Public Storage for making me feel like I'm not just some customer. HAPPY HOLIDAYS!!
December 14, 2017
Google Public Storage Tristan Ward
Kristina, offers great customer service. Really happy with my experience.
December 14, 2017
Google Public Storage Ray Caldwell
Kristina and Sam are great. Easy, quick and affordable storage!
December 6, 2017
Google Public Storage Kegan Green
Kristina and Sam were very informative and were able to answer all the questions I had.
December 2, 2017
Google Public Storage Anthony Valenzuela
Sam and Erica did a gteatvjob showing me the unit and explaining everything. Both were friendly and informative
December 2, 2017
Google Public Storage Cyler Nott
Sam and Erica were fantastic! They were friendly and made the move in process very smooth. Thank you!
November 14, 2017
Google Public Storage Antonina Ruedas
Sam and Kristina we're extremely helpful and very professional, will be looking to say hello on visits.
November 13, 2017
Google Public Storage josch bentler
Kristina and Sam were super respectful and pleasant. Very nice expiriance
October 21, 2017
Google Public Storage Joey Tharpe
Sam was awsome she was did a great job super friendly.
October 6, 2017
Google Public Storage Catherine Thornber
Sam helped me find the unit and she was the sweetest most helpful person I've encountered in a long time! Thank you so much Sam!
October 4, 2017
Google Public Storage bernice Ginter
Sam was very helpful get an awesome job made it so much easier for me and I give her the highest recommendation ever best person you have working for you and her name is Sam
October 4, 2017
Google Public Storage Alisha Rawlings
Sam helped me find the perfect for my needs. She was super friendly and helpful. She answered all of my questions and concerns with professionalism and friendlyness. She was awesome and the storage units look great and easily accessible.
September 26, 2017
Google Public Storage Max Kelevra
Sam and Amanda were quite helpful
September 24, 2017
Google Public Storage Caitlin McKague
Very disappointed. I stored my things here for about 3 months and when I got a place Ian seemed really nice and asked if I wanted to prorate my next month's rent to the 6th but I would need to have it out by the 6th. I thought great! So the 6th comes around and I get my things out at 630 because I work, the office is closed so I give him a call. No answer. He calls me back 3 days later and says since I didn't get my things out by the end of the business day I now have to pay the full next month's rent even though the storage unit it empty! Now I get there are policy but he never stated a time it needed to be out. So I'm pissed! I'm a single mother of two and was not anticipating this bill now it's storage payment over rent...seems like there should be certain exceptions sometimes. Also called customer service to see if there was any sort of payment plan I could set up...nothing and she was very hardened to my circumstance.
September 20, 2017
Google Public Storage Mike Gmoore
I came in to this location just price shopping for a storage locker. Brian was really hlepful. He even showed me the type of locker I would be using. When I'm ready to move I will be using the services here for sure!
September 6, 2017
Public Storage jenn Brown
Can you store a small motor home?
August 13, 2017
Google Public Storage christine thomas
Brittany met us at the front office. I am disabled and she was kind enough to offer me a chair as standing is difficult. She explained all the available items I would need for my storage like the plastic for the floor and a cover for my mattress and something to keep the air quality from dampness. She also took the time to pull out the golf cart to haul me around. Now that is terrific service. After looking over the storage we drove back for the paperwork and Bingo she knows her stuff. What i thought was actually surprising was her constant smile and how well she explained everything to me. She never rushed us and as doing the paperwork she answered all my questions even the silly ones I asked. My friend Vera who is going to help deliver my things was quite taken by Brittany and how knowledgeable she was of the company. She said. she would also give her 5 stars. I must stay giving stars is nice but when you find someone who actually cares about her theywork for and actually shows that to the customer she deserves much more than stars. I am glad I choise Public Storage in Black Lake for my storage facility and I am happy to have Brittany in charge of the company. I am posting this on Twitter and facebook as well as my friend Vera who is doing the same just to let people know there are great people and businesses out there who actually care for your needs. THANKS BRITTANY FOR A GREAT DAY.
August 13, 2017
Google Public Storage La Christiana Harris
Brittany gave me 5 star service today and helped me understand what to do when I move out. She asked me how it was going and she answered my questions. Thank you!
August 12, 2017
Google Public Storage Meghana Chatti
Visited the premises on Black Lake Blvd looking to rent a storage unit. Reasonable rent but no promotional offers as opposed to the ads on their website. Caitlyn was professional and provided key information. Good customer service. Update: Looked for a storage unit and placed on wait list, I was pleasantly surprised to hear back. Brittany demonstrated excellent customer orientation, was informative, patient & very courteous despite busy Office. She answered all our questions, assured to help us find an alternate location if unit unavailable, suggested storage solutions and enabled quality experience for us at Public Storage. Fortunately, we found a good unit for us. Thank you Brittany!
July 25, 2017
Google Public Storage Karolyn Herrera
Employees are very helpful and fast. Location is great. However, the facilities have deteriorated. My unit does not have a leakproof ceiling. The main gate is often in need of repair and one of the coded building doors appears to have been tampered with and damaged so that it doesn't shut. Who wants to pay for an insecure storage facility?? **After 2 weeks, still not fixed. I vacated my unit.
July 25, 2017
Google Public Storage Samantha Pena Pugh
Samantha was amazing and helped me find the perfect storage unit. She was honest and fun and so so amazing in my time of need thank you so much!!! Sunglasses....
July 24, 2017
Google Public Storage Robert Aldama
Brittany was helpful and nice thank you
July 18, 2017
Google Public Storage Genesis Gingles
Sam was amazing and super helpful to my dad and made the moving process easier. You rock Sam! #sunglasses
July 18, 2017
Google Public Storage Roberto Contreras
Sunglasses thank you Sam & Brittney for your kind assistant with my rental
July 15, 2017
Google Public Storage Travis Demain
Brittany was excellent on closing out my storage unit
July 15, 2017
Google Public Storage Alicia Palosaari
Brittany has amazing customer service skills. I would recommend anyone to use Public Storage on Black Lake Blvd.
July 3, 2017
Google Public Storage duchess kelly
Brittany help us today. She had positive energy and great customer service. She was so informational' i really enjoyed her energy.very helpful.. Thank you Brittany.. #FireWork
June 9, 2017
Google Public Storage Andrea Fender
Samantha helped us today and made what could have been a really difficult situation much better. I can't recommend them enough, and it was all because of her!
June 8, 2017
Google Public Storage Daniel Wallach
The person I worked with, Sam, was kind, helpful, and friendly
May 30, 2017
Google Public Storage Johanna Cutler
Sam and Juanita were very friendly and professional, they helped me get set up with the unit I had in mind in no time at all! The rates are reasonable and the people are helpful I highly recommend this facility.
April 22, 2017
Google Public Storage sraseattle2000
Perfect service today! Brilliantly and smoothly worked with me to get everything done. Managed to make a complicated process enjoyable. Sam - staff member- was awesome! Quality customer support greatly appreciated
March 20, 2017
Google Public Storage Britnie Long
Came here for the first time today an my experience was awesome :) Kristina helped insure me that my belongings would be safe an fit in the unit I chose. Will definitely come back here if I need storage again
March 19, 2017
Google Public Storage Erin Brady
Just rented with Kristina!!!!! She was absolutely amazing and extremely helpful!!!!
March 17, 2017
Google Public Storage pwm1970
Kristina and Sam gave me great customer service their knowledgeable and friendly I couldn't ask for better customer service I highly recommend them to anyone.
February 24, 2017
Google Public Storage Margaret Grabler
Juanita was extremely friendly, helpful, and knowledgeable. I was working on closing out the unit I had, and could not remember any of my information (thank goodness for my license). Juanita made sure that she was preemptive with supplying me the information I needed (like gate code, and timeline) and made sure all of my questions were answered in doing so. Juanita is extremely friendly, and should I ever need to rent a unit again, I will make sure that I do so with Juanita!
February 24, 2017
Google Public Storage Ana Jorge
I recently moved from Florida and needed a sizable storage unit, Juanita helped me to find the right space and set everything without added hassle. Juanita was extremely helpful and patient. Totally recommend Juanita and Public Storage!
February 22, 2017
Google Public Storage Megan Hill
I've moved around a lot in the last decade and this was by far the best experience I've had. Juanita, the manager, was so friendly and helpful and the process was so quick! I will definitely recommend this place to anyone who needs a storage unit or moving stuff!
January 21, 2017
Google Public Storage beni Lata
Sam have me the best device today!
January 13, 2017
Google Public Storage natacha marquie
Sam and Juanita helped me today find a unit :)
January 2, 2017
Google Public Storage Anna Dobbins
Rip offs. Make you purchase insurance on your unit and say its state law. Seem to be out to take peoples in its the first chance they get. Slum place to rent. Advertise one price but when you rent, their fees etc increase the amount almost double! Beware of this place and their affiliated locations.
December 22, 2016
Google Public Storage KJ
This is a five star review, because Juanita is very patient and takes the time to explain everything to her customers. Very friendly and straightforward. A++
December 2, 2016
Google Public Storage a o
Kristina was very helpful and everyone is always super nice!! I love coming here and chatting with the ladies whenever I pay my bill :)
November 21, 2016
Google Public Storage Micaiah D
Juanita was amazing and patient with me! Super amazing will totally come here again in the future! ^.^
November 21, 2016
Google Public Storage Camille Berryessa
Juanita was super amazing! Totally awesome moving stuff today and she boosted my mood by 100% also the price is awesome for how big it is
October 31, 2016
Google Public Storage Jody Miller
Paula is the best! So helpful & friendly!
October 27, 2016
Google Public Storage Elizabeth Lorenzana
Thanks Cory and Brittany
September 26, 2016
Google Public Storage Chris Mingus
Great location and Juanita is a fantastic manager. I have been at this location for 2 yrs and since she has taken over as manager she has been consistently nice. If your looking for a storage solution this is a fantastic location.
August 11, 2016
Google Public Storage Brittnee Thornton, Realtor
Alisha and Juanita were amazing!! Very accommodating as far as the location of the unit I rented. Will be back and recommend to friends.
July 8, 2016
Google Public Storage Kay Cinotto
Juanita Dahl was our service representative--I had the best experience from the moment we walked in the door. Juanita was polite, professional, helpful, knowledgeable and very personable. I will definitely recommend this location to anyone I know looking for the best place for their storage needs!!
July 8, 2016
Google Public Storage Amie Shanley
Juanita was friendly and helpful and made finding a unit that works for us a breeze.
June 17, 2016
Google Public Storage Crystal Hanson
Paula was such an amazing help telling me everything I would need to make sure my belongings were protected and made sure I was aware off all that was going into what I was paying so I didn't leave questioning the details of the price. She showed me my unit to make sure it was the size I needed. Very friendly! Thank you!!
May 26, 2016
Google Public Storage Stephanie Smithart
Super easy! I recently moved here and needed a place to store my extra bed and stuff while we rent...Juanita was very friendly and helpful and made everything super easy! Great job to this location!
May 26, 2016
Google Public Storage Breaona Haviland
Juanita was a big help! Thank you!!!
May 25, 2016
Google Public Storage Renee Pond
Great customer service! Been renting for a couple months now. And Juanita is awesome! Always willing to give! 😊
May 25, 2016
Google Public Storage Teresa Zachary
Juanita was great and super helpful. Helped us picked the right unit size and is very sweet. Thank you
May 19, 2016
Google Public Storage Madison Miller
Juanita was amazing! She showed me various size units and helped me find the right size for my summer storage! Very informative and friendly! Thanks for all your help!
May 10, 2016
Google Public Storage Suzie Fowble
Juanita was very helpful and friendly on the phone. She was able to get a good deal for me and I appreciated her customer service.
April 28, 2016
Google Public Storage Jason Wells
Th to the sexy new momma Liz, congrats on your new baby. Ty for always, greeting me with a smile.
April 5, 2016
Google Public Storage Rick Harrell
Paula is awesome! Went in to get a storage unit today and she was very welcoming and energetic. I definitely recommend this storage facility!
March 19, 2016
Google Public Storage Jeffree Kyllonen
Worst possible place to store your things!! Damp, dirty, water damage, bugs, the customer service is absolutely the worst in 20 years of previous storage history, and the person at the counter had no empathy for circumstantial situations. Wanted to separate items from one storage into a second storage the same exact size, right next door, while I took half of the items out, and was told the price would jump almost $100 if I did so. I haven't been to the unit in over a year, I lost my keys, they wouldn't even cut it off. But they sure are quick to do so if you are even one DAY late! Not helpeful! Public storage is the worst anyways, but this place is the worst Public Storage out there by far!! If you can go ANYWHERE else, you should do it!!
March 17, 2016
Google Public Storage Candace Aguiar
This was my first experience storing my things somewhere and Juanita was so helpful. She explained things without being condescending, was personable while remaining professional, and helped make sure I was choosing the right size space for my needs. I would recommend her/this location to friends!
March 12, 2016
Google Public Storage Disruptus Maximus
On the whole, I had a good experience. Juanita was a doll and very helpful and welcoming. I didn't like the fact that my first month's rent wasn't a dollar. This offer is sorta what lured me in but I guess I didn't pay close enough attention to notice that my unit didn't qualify. So that was sort of some rough prison sex I they dealt me at signing. And what is the deal with the mandatory storage unit insurance? Is this like 'Obamacare'?! Did he also pass the Affordable Storage Care Act?!?! But none of that is a knock on Juanita and with that unpleasantness behind us, I think this storage facility will serve me well.
March 2, 2016
Google Public Storage m taylor
Super helpful, Alisha was really nice and made the experience quick and easy.
February 28, 2016
Google Public Storage David Ellis
Alice is awesome
February 1, 2016
Google Public Storage Shawn Jenkins
I normally dread going to these places. Alison has changed my mind on that. Helpful, patient and very good at making you feel like your more than another customer. It also helps that the girl is beyond gorgeous. The prices are reasonable. As long as Alison is there i will be a loyal customer.
January 27, 2016
Google Public Storage Life Rancher
Worst storage facility ever.I HATE THIS PLACE!! Don't use this company. I have some very mean things to say about this place, but I'm not going to say it now. because I'm going to come back and write another mean review. Also.this place doesn't have heating and there is a place in lacey which is cheaper and has heating. just saying
January 15, 2016
Google Public Storage Casey Lynn
Brittany and Juanita were fantastic and very helpful and friendly. I highly recommend this place!
December 11, 2015
Google Public Storage Randi Henn
Juanita was super helpful and VERY patient with my impatient kids :-)
November 30, 2015
Google Public Storage Kelley Sylte
I experienced great customer service from Brittany! She had a wonderful personality and was able to answer all questions and concerns with ease.
November 5, 2015
Google Public Storage Disco Lemonade
Aleasha and Juanita were great getting me all set up.
November 1, 2015
Google Public Storage L H
We were referred here from Brittany at the black lake location for the unit that suited us best, and Cassidy took great care of us here and answered all of our crazy questions. The storage unit has a tall ceiling and seems great.
October 31, 2015
Google Public Storage Brandon Roth
Brittany was very helpful and friendly.
October 23, 2015
Google Public Storage Dan Parry
Juanita was great. Simple and quick. Got my unit and moved my things, with plenty of time to get home and watch the HAWKS WIN!
September 29, 2015
Google Public Storage Angelica Kluth
Lena and cassidy were extremely helpful! Thanks so much!
September 29, 2015
Google Public Storage Andrew Aguilar
Lena and Cassidy
September 12, 2015
Google Public Storage V.
I've rented many storage units around Thurston County and my experience at Public Storage was fantastic. Juanita took great care of me by taking me through the rental process quickly yet thoroughly. I got my stuff stored for a good price with excellent service. I will definitely recommend them to my friends and other students.
September 9, 2015
Google Public Storage Molly Knox
Terrible customer service. Rude and unhelpful. Difficult to find the unit- cryptic numbering system. Awkward gate entry and code. Overall unpleasant.
August 15, 2015
Google Public Storage Meg Mary Gooding
Allison was incredibly helpful. Having a customer service based job in state government I appreciate when reps can anticipate your needs and provide you with above and beyond assistance to make sure you are getting the best experience possible. Allison completely meet this criteria!! Give this woman a promotion!!
August 9, 2015
Google Public Storage Cynthia Wells
Cassidy was very helpful in getting us set up with a storage unit. She provided excellent customer service!!! The prices are very affordable. I would recommend this facility.
August 9, 2015
Google Public Storage Angelito Godderz
Juanita Lena and Lindsay are customer service rockstars !
July 16, 2015
Google Public Storage Laila Stark
Great working with Josh and Lindsay! Wonderful service.
July 15, 2015
Google Public Storage Sammy Delgado
Normally getting a storage unit can be annoying and tedious, but this was not the case today. Juanita was amazingly patient with help my grandmother and I get a unit. She took her time to make sure that my granmother understood everything in that fine print and she also lent us her expertise to make sure that none of our boxes got damaged or destroyed. Juanita overall was just a very approachable and friendly person who made our whole situation today so much easier.
June 14, 2015
Google Public Storage Emily Hamilton
Lindsay was AWESOME! I had totally mucked up my reservation because I accidentally reserved a parking space at another location instead of a storage unit at the Black Lake Blvd location and Lindsay was super patient with me. I am totally clueless about this kind of stuff (I can't adult...at all) but Lindsay was informative, helpful, and clearly knew her stuff! She was also friendly and fun to talk to--it made the whole experience a lot less confusing and stressful for this over caffeinated Evergreen student. Also, major props to this girl for having such an awesome attitude half an hour before closing on a gorgeous Sunday afternoon. Thank you for the phenomenal customer service, it has made my moving process so much easier. Your boss should give you like...a year of paid vacation time. Thanks again Lindsay!
June 8, 2015
Google Public Storage Jaclyn Dugas
Scott and Leena do a great job
June 1, 2015
Google Public Storage Milena Byrnes-Flores
Allison was incredibly kind and helpful!
June 1, 2015
Google Public Storage Odette F
Allison was absolutely fantastic!! She was very helpful!
May 31, 2015
Google Public Storage Hannah Forbes
Allison knows what she's doin
May 11, 2015
Google Public Storage Tasha Floe
Friendly service from Lindsay and great options!
May 2, 2015
Google Public Storage rickey conaway
Juanita and Liz where very helpful. I enjoyed the great customer service and beutiful smiles thanks so much.
April 30, 2015
Google Public Storage Taunya Sundin
Juanita has been so good to me, she has gone the extra mile for me She has awesome customer service skills and worked with me to make a really stressful situation better and she truly cares about customers and is truly helpful!! I am very grateful Juanita works here! She is honest and kind and has been working with me to make sure I get the right storage needs for my possessions. Juanita is truly an asset to your company!!! I am so impressed and pleased!!!
April 28, 2015
Google Public Storage Tyara Franks
I had a very easy and helpful experience with Allison at the Black lake Blvd. Public Storage. She was very kind and courteous!
April 25, 2015
Google Public Storage cheryl quichocho
Alice & Lindsay did great!!!!
April 15, 2015
Google Public Storage Chelisa Hand
Juanita was super nice and accommodating, she showed me how everything worked and helped me through everything. If I need storage again, I will probably go with this company.
April 8, 2015
Google Public Storage Alice Robinson
Scott was very helpful!
April 4, 2015
Google Public Storage Josh Wilson
Great experience!
March 31, 2015
Google Public Storage Gennifer Weber
Juanita is wonderful! Great customer service! Thanks Juanita!
March 27, 2015
Google Public Storage Jonathan C.
Your staff, Juanita & Justin were very friendly and courteous even though we arrived 3 min. before closing. Juanita paid close attention to every detail and answered all our questions without rushing us in any way. We appreciate her professionalism. Thanks for hiring skilled employees.
March 18, 2015
Google Public Storage mikyung m
Lorraine was helped me and she was awesome
March 18, 2015
Google Public Storage 1awayfrom
I went with a friend so they can a make payment. Lorraine was friendly and courteous.
March 14, 2015
Google Public Storage McKenzie Wight
Juanita was AWESOME! She was training somebody and was very polite the whole time! I suggest you use public storage. :)
March 11, 2015
Google Public Storage Angel Guerra
Came in ten minutes before Juanita closed and she still helped us in a very kind way. We got what we needed and she explained everything very well. This is my first time getting a storage from here and I hope it's great just like the service Juanita gave us.
March 9, 2015
Google Public Storage Brooke Ahlegian
Lydia is awesome!!! Great experience :)
March 8, 2015
Google Public Storage Brandon Draper
Lydia is a rock star, very helpful.
February 27, 2015
Google Public Storage Amanda Dotson
Juanita was very helpful, and sounds like she enjoys her job.
February 7, 2015
Google Public Storage Lyn Burnham
Juanita was awesome... walked us through it all. Made the storage process very easy.
February 3, 2015
Google Public Storage Lindsey Burditt
lydia was awesome! thanks for your help!
February 2, 2015
Google Public Storage Robert Stanton
Fit all my stuff in perfectly and Cassidy helped me get the right size!
January 31, 2015
Google Public Storage Sadie Ninja
I had to move suddenly in three days and Juanita saved the day! Her quick professional response to my needs got me the storage space that I needed, with zero stress. Thanks again Juanita!
January 24, 2015
Google Public Storage Bronson Purcell
Juanita is the best!! I called ahead a number of times during the stress filled week of packing and she was always available, helpful, and patient. She helped me better understand the entire process and I couldn't ask for more.
January 20, 2015
Google Public Storage clifthorne
!Lydia is a rockstar!
January 15, 2015
Google Public Storage Jennefer Hemenway
the best service I have had at a storage.. friendly staff
January 5, 2015
Google Public Storage RJ Clarke
Liz was great she was very nice she needs to work on her driving skills!!
January 5, 2015
Google Public Storage Kristofer Erickson
Liz is a good worker
December 29, 2014
Google Public Storage Rita Robbins
Had a great experience. Juanita was very nice and helpful. Would definitely use anytime I have storage needs.
December 28, 2014
Google Public Storage T Judd
Very reliable! I have rented here over the past 10 years with moves, and am doing it again as I sell my house and move again. Juanita helped me rent again today and she was amazing. I can always count on safe, dry storage and friendly help, no surprises with billing. strongly recommend them!
December 18, 2014
Google Public Storage Tabitha Tuggle
Liz helped me, never a bad experience, very helpful!!
December 14, 2014
Google Public Storage Andi Cailliet
It was great. Juanita
December 13, 2014
Google Public Storage Jason L
Liz Juanita and Jennifer are great!
December 2, 2014
Google Public Storage Ashely Baugh
Very good customer service! I always have fun paying my monthly bill and always seeing Miss Liz!!! :)
November 16, 2014
Google Public Storage Matt Bashaw
Liz was very helpful with setting up the storage unit that i was able to get. Affordable fast and easy.
November 14, 2014
Google Public Storage PJ FA'ATAUALOFA
Stored here for a few months. Had a great experience. Liz made it fast and easy.
November 13, 2014
Google Public Storage Eric Oyler
Great customer service from Liz, she was exceptionally nice
November 6, 2014
Google Public Storage kathryn taylor
Juanita was amazing to work with and very professional! She found us the perfect unit and was extremely fast getting paperwork done for us! :-)
November 1, 2014
Google Public Storage Alexander Mena
Liz was very helpful and fast with service
October 27, 2014
Google Public Storage R H
Liz was an extremely nice and very professional young lady. She provided all the information with ease and it made for a very pleasant business encounter. Wish all businesses employees were as easy to communicate with as Liz. Thanks!!!
October 20, 2014
Google Public Storage Kyle Lobe
Liz was great showing the place and explained everything clearly.
October 20, 2014
Google Public Storage Desiree Lucarelli
My experience here was great and I appreciated everything Liz did for us. Very helpful.
October 13, 2014
Google Public Storage Jerry Williams
Thanks Liz!
September 30, 2014
Google Public Storage Krystafer Brown
Rented my second unit here today, Justin and Juanita were helpful and pleasant to work with. Unit was clean and climate was comfortable. Recommended helpful products. All around fantastic service and expierance!
September 16, 2014
Google Public Storage Hector Caraballo
I came in there yesterday looking for boxes to help with my move. Liz was very polite and knowledgable about what size I should pack my items in. If Im ever in the area again and need supplies, i will definitely stop by here again.
September 6, 2014
Google Public Storage charles friesner
Scott And Justin Are awesome!
September 3, 2014
Google Public Storage Breana Eason
I've had an awesome experience with public storage, they have helped me in many different ways and have made the transition of me moving so much easier. Liz especially has made things a lot easier than it should of have been. She went above and beyond.
August 31, 2014
Google Public Storage Damon Stricklett
Justin is a company asset. He has helped me many times while renting a storage room. He contacted me by phone letting me be aware that I didn't lock my unit correctly. A very friendly, professional, and helpful employee. Damon
August 9, 2014
Google Public Storage Hume Photos
Ive been coming in and out buying merchandise for a wk, Liz was very knowledgable about the items I needed. If I ever need to store anywhere, I will be back to see her.
July 28, 2014
Google Public Storage Kerri Vogel
Justin was very helpful and understanding of my needs. It felt like he was looking out for both Public Storage and the space I need. Thank you for the time to answer all my questions and make me feel important.
July 28, 2014
Google Public Storage Janise Riche
I went into Public Storage to buy some packing supplies and Justin was very helpful.
July 26, 2014
Google Public Storage Ben Harding
Liz greeted me and quickly found my already submitted online information. She made sure I had the right size space to fit my needs, and I did need to make a change after she showed me two spaces. She explained everything very clearly and completely. So...I was able to make a satisfactory decision and I have options should things change. The whole process was customer centered.
June 25, 2014
Google Public Storage Samantha Siciliano
Liz was super friendly! Everything was easy and well explained. She was sure to go over everything carefully and get me the best the deal.
April 7, 2014
Google Public Storage Barbara Konsek
I had to move across the country to care for my Mom. Justin and Juanita with the help of their staff have made this a very positive experience. I have peace of mind so many miles away, because it doesn't feel like it. Someone is always right on task. Facility is very well maintained. A lot of care is given to you and belongings are secure. I have had some changes in access that went smoothly by telephone. I'm so glad I chose Public Storage in West Olympia. With this team on the job I have no worries. Thank you!
March 31, 2014
Google Public Storage Kris Garrett
Liz was fantastic help today and got me all set up. Great personality too, which I love. Thanks for all your help.
March 31, 2014
Google Public Storage sam Len
Liz was nice and very helpful. Enjoyed the service that was provided
March 31, 2014
Google Public Storage Orn Oeun
Liz was great in customer service . She was very informative
March 27, 2014
Google Public Storage Paul Bliss
Juanita was great! Very courteous and friendly.
March 27, 2014
Google Public Storage Amara Cokeley
I was looking for a safe place to store some of my things, and this placebos definitely safe and the people who work there are incredibly nice and helpful. I had to move my things from a large storage unit to a small one, and it was free of charge! Juanita is fantastic! She is incredibly helpful and a wonderful lady. If you're looking for great service and a great conversation, this is the place to go.
March 22, 2014
Google Public Storage James Davis
Stopped in to pick up some moving supplies. Justin, was very helpful. He answered my questions about possible storage there. Thank you for all your time and help.
March 22, 2014
Google Public Storage Thom B
Friendly and professional service. Held a unit online and was contacted immediately to work out details. Units are clean, and well kept.
March 21, 2014
Google Public Storage Cedrus Fox-Dobbs
Excellent location and service from the staff!
March 21, 2014
Google Public Storage Steven J
Justin is the shiznit! Always a great help and friendly!!
March 6, 2014
Google Public Storage Kaila Kerr
I needed a rental unit for some small items. Liz was very helpful and attentive - she explained everything in an easy-to-understand way and made the process simple. Thanks Liz!
February 18, 2014
Google Public Storage NOZENJI
This place is disgustingly deceptive. On the phone they tell you the price is $38 a month, and that sounds really good, however, when you get there with all of your stuff they tell you that the State of Washington requires them to charge you $9 a month for insurance (a 23% price increase !). Then, to add insult to injury, the manager said that it was against the law for him to tell us about this charge over the phone because he is not an Insurance agent ! This sounds patently RIDICULOUS.
February 6, 2014
Google Public Storage Sher-Ami Hernandez-Jamason
Liz...awesome. Thank you for your kidness. Your quick and complete job performance. You are amazing. Always With A smile...Come See her.
January 31, 2014
Google Public Storage Samantha Hence
Great service. Thank you Justin.
December 16, 2013
Google Public Storage Eirik Duke
the perfect mix of very bubbly and professional.
November 20, 2013
Google Public Storage Mary Christian
The Manager, Juanita, was very respectful, friendly and efficient. She was quick to respond to all of our questions even thinking ahead to answer questions before we asked. Excellent employee. Thank you.
October 14, 2013
Google Public Storage Ken Kennedy
I have been going to public storage for a few years now. I have delt with liz on multiple times and have always got a strait forward and honest awnser to all my questions. liz has made my experience at public storage worth coming back. liz has helped me from across the country assuring that she received my payments . I would RECOMMEND going in to see liz she will always do everything she can to help and she is quite easy on the eyes too!!!
September 6, 2013
Google Public Storage Liz Crawford
This facility is clean and well taken care of. The customer service is always wonderful with efficiency, professionalism, and smiles every day.
August 12, 2013
Google Public Storage Jonathan Sprouffske
Our company has used this Public Storage location for many years. The customer service is always top notch. Today when I had to make a change to the account the office was closed, but one of the employees went ahead and reopened the office to help. I would definitely recommend this location.
March 8, 2013
Google Public Storage Dorothy Black
I highly recommend this storage facility. Very nice, helpful people working there, clean and secure.