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Address

724 8th St
Kirkland, WA 98033

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-285-7778

425-285-7778

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-285-7778

425-285-7778

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 34/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 34/mo $68
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 70/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 70/mo $140
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x10'
    Online only price
    $ 79/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 79/mo $158
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x15'
    Online only price
    $ 84/mo
    Online only price
    Half Price Sale
    Medium 5'x15'
    • Inside unit
    • 1st Floor
    $ 84/mo $168
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Norkirk Storage Units Near I-405

This Norkirk Public Storage offers Kirkland-area customers a wide range of self storage options to help tackle nearly any size load.
Just west from the 405 freeway, this location sits at the intersection of 8th Street and 7th Avenue with easy access to cheap storage units from Market Way or 85th Street.
When getting ready for a great day out at Marina Park, swing by a 5x10 storage unit at this property to pick up fishing poles, boating gear and everything else needed for a fun day enjoying nature.
Residents living in the Market area can declutter a master bedroom in no time with the help of a 10x10 storage unit to pack away an old dresser, boxes full of old clothes and even a king-size mattress.
For a family on the move, a 10x30 storage unit is large enough to accommodate everything from inside a five-bedroom home from Moss Bay to the Highlands areas or North Rose Hill and South Rose Hill.
Indoor storage units, outdoor storage units and vehicle storage units provide tons of great storage choices. There is also a manager who lives on site and the rental office is open 7 days a week with moving supplies for sale inside.
With Seattle less than 15 miles away, the Kirkland community offers the best of both worlds – a relaxed, tight-knit community out of the hustle and bustle yet close enough to the city that all of the area's popular attractions and destinations, not to mention job opportunities, are just a short drive away.
Public Storage in Norkirk is thrilled to help local Kirkland residents, local businesses and even frequent visitors find the storage space they need to stay organized.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 419)

January 3, 2024
Google Public Storage jacqueline kahando
Scott is amazing, I recommend this storage 150%.
January 3, 2024
Google Public Storage Brian Anderson
Amazing service. Really went above and beyond to exceed my expectations.
December 11, 2023
Google Public Storage Evan Dodd
My mother has had a unit for many years. Scott and Public Storage are very helpful and have always treated us well.
November 14, 2023
Google Public Storage Ron B
November 13, 2023
Google Public Storage Austin K
Scott is great! Thank you so much.
October 23, 2023
Google Public Storage Abigail Hardy
Scott is absolutely wonderful!
October 20, 2023
Google Public Storage Michelle Coleman
Scott was amazing and very helpful!
October 18, 2023
Google Public Storage Said Armush
I highly recommend this public storage location. Scott provides first class customer service and ensures that you will be in good hands and well taken care of. They use state of the art technology and security which makes entering and exiting easy with the app and the location is clean and well organized. Highly recommend!
October 15, 2023
Google Public Storage Kreg Grunnil
Scott is amazing. He gives clear directions and was very prompt and accommodating.
October 4, 2023
Google Public Storage Megan Lynch
Scott was amazing and very helpful! I moved locations and he showed me all the units available that I was interested in and made the process very easy! High recommend!
September 26, 2023
Google Public Storage Warren Henderson
Great personal attention along with knowledge of procedures.
September 21, 2023
Google Public Storage Meredith Frost
Scott is absolutely wonderful! The first day I met him, he noticed that my lock was different than the others and immediately changed it to make sure my stuff was safe in my unit. It's super safe there all the time when I would go over. If you have the pleasure to meet this man, you know firsthand your valuables are safe in the unit. He is so kind, responsible and always around to help with whatever necessary. This is the best storage unit place I've ever been to!!!!!!!!!
September 11, 2023
Google Public Storage Andi Belousek
Scott got me setup with my first unit to stow my bike and gear for the colder season, and keep it safe from the elements ❤️
August 27, 2023
Google Public Storage Arnie
Scott, wonderful experience. Thanks for all the help
August 14, 2023
Google Public Storage Jade Jo
I recently moved my grandma and needed some extra space last minute. James was absolutely incredible helping me get set up with a unit after I struggled with technically difficulties. He went way above and beyond to ensure I had same day access to the unit even going as far as driving from another location to meet me at the 724 8th st storage location. Thank you so much James! You are the hero of our move!
August 9, 2023
Google Public Storage vitali Drigailo
Excellent service from Scott
August 8, 2023
Google Public Storage Justin Freeman
The price was hard to beat and Scott was very professional and friendly!
August 2, 2023
Google Public Storage myToschi
Scott was a huge help and absolutely fantastic in every way! He got me checked in quickly and on my way!
August 1, 2023
Google Public Storage Steven Ojeda
Excellent customer care and attention to detail. Would highly recommend.
July 31, 2023
Google Public Storage Jon Corbin
Do not trust prices. Terrible management. They jacked up monthly rent by more than 50% after moving in 4 months ago. They have no problem taking advantage of you after you spend time moving things in.
July 25, 2023
Google Public Storage Jian Wang
Great Service from Scott! Detail explanation about everything!
July 25, 2023
Google Public Storage Lottie Liu
Their manager Scott is really nice, very helpful~
July 24, 2023
Google Public Storage Mindy St. Onge
I appreciate that the facility is kept super clean and Scott is very pleasant to work with.
July 18, 2023
Google Public Storage Michael Grimes
Scott was extremely professional and went out of his way to make sure I was satisfied with available space I had chosen. All paperwork was prompt, and questions of entry and security were handled exceptionally. Great location mid eastside close to I-405.
July 17, 2023
Google Public Storage Quinn Slatter
Scott was amiable, professional, and excellent. His speedy service saved me money and got me in and out fast.
July 9, 2023
Google Public Storage Ashley Lloyd
Great service!
July 3, 2023
Google Public Storage Hadley Mangouras
Scott was very helpful with transferring and setting up two new larger units. Thank you!
June 26, 2023
Google Public Storage Paul S
5 star service unparalleled in the storage industry. Helped me take care of administrative papers with speediness and accuracy
June 25, 2023
Google Public Storage Prince781
Scott was really knowledgeable and friendly to deal with and helped us get a nice unit for a good price.
June 13, 2023
Google Public Storage Lauren Howerton
Scott went above and beyond to help me find a unit that would work for my unique needs. He was extremely helpful and made the renting process go extra smooth. Highly recommend this facility. Thank you, Scott!!
June 11, 2023
Google Public Storage Adam Miller
Got all the help I needed. Very professional
June 8, 2023
Google Public Storage Mike Wozeniak
The property manager Scott made it super easy for me to transfer units same day!
June 4, 2023
Google Public Storage Annika Cable
Scott was great he answered all of our questions and more about the unit we rented and made sure all of the stuff we had was going to fit. Everything was very easy the whole process.
May 29, 2023
Google Public Storage Toni French
Excellent, well-run storage facility with easy access. Its manager, Scott, has been helpful, and we've had a good experience so far.
May 15, 2023
Google Public Storage Paul Lester
Scott was fantastic, everything went smoothly!
May 10, 2023
Google Public Storage Jodi Duval
Excellent customer service. Very easy to get a storage unit. Highly recommend.
April 26, 2023
Google Public Storage Nolan Fasso
Scott has been wonderful through the whole experience, thank you so much. You're fantastic, thank you for all the help!
April 26, 2023
Google Public Storage Elena Sakk
Scott is amazing. He gives clear directions and was very prompt and accommodating. Made the stressful process of moving furniture into a storage unit so much easier. Great customer service. Will recommend this location to my friends. Thank you, Scott!
April 26, 2023
Google Public Storage Peter Eden Jr.
The man in the office was super awesome! Thank you so much Scott for helping us get an amazing storage unit to fit our needs.
April 26, 2023
Google Public Storage Erin Eden
Scott was wonderful, thank you for helping my friends mom!
April 26, 2023
Google Public Storage Nicole Shoymerman
Scott was wonderful, thank you so much for helping me mom!
April 24, 2023
Google Public Storage Maximus Hollenbeck
Scott awesome dude helped me out a ton
April 12, 2023
Google Public Storage Rose Harper
Scott is always friendly and helpful.
March 23, 2023
Google Public Storage Melissa L
I managed to mess up an online reservation and wasn’t able to compete check-in for our unit. Scott was very helpful in assisting (both on the phone and in person) with the process and got us all set up on the day of our move. Moving is always so much work and somewhat stressful, so we really appreciated Scott’s help. I would highly recommend renting at this facility.
March 23, 2023
Google Public Storage Earl Yi
Absolutely great service. Scott held onto an online deal for me and him and Sharon walked me through everything thoroughly
March 20, 2023
Google Public Storage Diana Bartolme
Scott was very helpful! Thanks for the help and laughs
March 13, 2023
Google Public Storage Kevin Wang
Scott is amazing. He is super helpful in my move in. I told all my friends this place.
March 2, 2023
Google Public Storage Ryan Deason
Scott was very helpful!
February 6, 2023
Google Public Storage Kasey Puppolo
February 4, 2023
Google Public Storage Skyler Bissell
Great spot, easy to access. Clean units. Dennis was very helpful in getting us set up and overall great customer service.
February 2, 2023
Google Public Storage Brian Tinsley
Thanks Scott your the best.
January 27, 2023
Google Public Storage Cara
Scott was incredibly helpful and easy to work with. He made our rental process easy and seamless!
January 27, 2023
Google Public Storage Kevin D
Just had a lovely experience setting up a new account and moving in to my unit. Scott, the property manager, was extremely helpful and friendly, making the whole process very smooth. Access using the app is great as well.
January 25, 2023
Google Public Storage Tom Chao
Scott provided world class customer service! He was patient and thorough in providing us his expert advice which was extremely helpful in our decision making process. We really appreciated Scott's service with a smile. Thank you Scott!!!
January 23, 2023
Google Public Storage Aaron Hall
Super secure, very clean facilities in a safe area of town. ✨Scott✨ is very helpful and very personable! He does a good job and is always available to help answer questions. Highly recommend storing here.
January 16, 2023
Google Public Storage Matthew Griffith
January 16, 2023
Google Public Storage E W
I forgetfully left my storage unit unlocked, the manager Scott noticed it the next day, put a temporary lock on it, called me, and I was able to go relock it. Everything was still in the unit, so I'm happy :).
December 27, 2022
Google Public Storage Jason Nelson
I've been doing business with public storage for many many years. Scott at the downtown Kirkland Storage location has always been so helpful and flexible I feel spoiled and special.
December 27, 2022
Google Public Storage France Nelson
Scott has been nothing more than outstanding during our tenancy. He always has a smile on his face and will do anything for you. Scott is amazing!!!
December 12, 2022
Google Public Storage Ian R
Awesome experience. Very professional, efficient, and secure. Scott was incredibly patient, and helpful - will send all my referrals here.
November 26, 2022
Google Public Storage Joell Grager
The manager Scott was very helpful. Within a few hours, we were able to locate and size the right unit for our needs. He was thorough and personable, giving us peace of mind.
November 23, 2022
Google Public Storage Pam Norick
The experience was perfect! Thank you Scott for your amazing service.
November 23, 2022
Google Public Storage Benjamin Crowell
Had a great experience with Scott and Moses, no problems at all staying at this location. Would recommend anyone looking for storage in the area to stay here. Thank you guys!
November 21, 2022
Google Public Storage Kirkland Dad
Have used them over the last 18 months during our relocation and remodel. Scott (the Property Manager) is polite, reliable, and professional. He helped us as we sized up and down our storage needs. Always did exactly what he said he would and always followed through. Tip: Check their website for special deals and discounts. Reserve there, then go into the office. The web specials are sometimes cheaper than what is available retail at the location.
November 13, 2022
Google Public Storage Karen Cervarich
Awesome customer service!
October 31, 2022
Google Public Storage Ben
I’ve never had a storage unit before, and Scott made the process seem easy (and was welcoming, kind, and professional along the way). The unit was clean and ready to go.
October 18, 2022
Google Public Storage Kim Brandl
Update: I ended my contract at this Public Storage before ever moving anything into the unit. Upon visiting the (empty) unit a few days before my stuff was to be moved in, I noticed evidence of moisture (water stains on wood and walls) and strong musty smell inside the unit. I instead opted to store my household belongings at a climate-controlled unit at a different Public Storage facility nearby (116th Ave, Kirkland), where there was no evidence of moisture or musty smell. Original review: The facility was clean and seems very secure. Scott was awesome to work with and made renting a unit a breeze. He showed me two different sized units, I chose one of them, and we completed all required 'paperwork' electronically within just a few minutes. Couldn't have been any easier!
September 28, 2022
Google Public Storage Matt Chrisman
I’ve been renting from Scott for over a year now and whenever I’ve needed him, he’s available. Whether it be by phone or email or even in-person at the office. Luckily, I haven’t needed him very often since the facility is great and self-sufficient. Clean. Gates always work. Carts easy to find. Easy to use.
September 24, 2022
Google Public Storage Kayla Doty
Scott was very friendly and helpful with setting up my unit!
September 24, 2022
Google Public Storage Ali Cem Kayar
Scott was so helpful and patient through my rental process.
September 21, 2022
Google Public Storage Robert Lucas
Scott delivered world class customer service, he was friendly, informative, and that made it a joy to work with him. He truly cares!! Congrats on your promotion!
August 31, 2022
Google Public Storage Ovidio Gonzalez Lopez
August 24, 2022
Google Public Storage Max Nelson
Great service, helped me out after hours too!
August 5, 2022
Google Public Storage Dana Song
I’m very satisfied with the great costumer service here! Scott is an amazing person who is always trying his best to meet customers’ need and resolve their problems. We have 3 outdoor units here and will be having more. Thank you Scott!
July 22, 2022
Google Public Storage Rose Oh
Too notch customer service. Clean facility. Kind staff. 10/10
July 21, 2022
Google Public Storage Meg Scianna
Very clean property. Scott was knowledgeable and the process was quick and easy to set up the rental.
July 7, 2022
Google Public Storage tanya emerick
Thank you to the manager, Scott for assisting me today. I left my unit unlocked and was notified right away.
June 30, 2022
Google Public Storage Randeep Singh
Scott was super helpful all the way through. This is our first time using a storage and he took the time to run us through the options, figured our requirements, showed us the spaces and helped close the right match. Seamless experience. Thanks Scott.
June 17, 2022
Google Public Storage Michelle Goldberg
Scott was amazing! Great service and super friendly. This storage place is very safe and clean. Thank you!
June 1, 2022
Google Public Storage Andy C
Scott was great. Facility is in a good location Super easy to get started and was able to answer all my questions right off the top of his head. Would recommend.
May 25, 2022
Google Public Storage Jordan Roeseler
Good service!!!
May 24, 2022
Google Public Storage Deepak Gaur
Hassle free experience, very convenient access to all the storage spaces both during and after hours at this location. Scott was very helpful throughout our 6+ months of using the space.
May 11, 2022
Google Public Storage Jessica Cullum
Scott is always so helpful! He really goes the extr mile! Great work, Scott!
May 10, 2022
Google Public Storage Neil Coyle
Scott was very helpful, and recommended a better unit for our needs.
April 28, 2022
Google Public Storage sam schroeder
April 28, 2022
Google Public Storage RichGang 99
Quick and easy, Scott was very professional
April 16, 2022
Google Public Storage Mark Frost
Carol lots of help
April 16, 2022
Google Public Storage Thea Reeves
Great experience! Thank you, Scott for all the help.
March 31, 2022
Google Public Storage Alvin Wong
Scott is very customer oriented and his explanation of the terms and services were clear. Very pleasant to deal with and the site is very clean. Looking forward to continuing business. Highly recommend coming in and meeting Scott in person. Thanks
March 31, 2022
Google Public Storage Kylie Sabra
March 26, 2022
Google Public Storage Paul T
All I can say is that my faith in humanity is renewed and that there are still good people out there that care and that provide excellent customer service. That has been my experience here with Scott at his Public Storage facility here in Kirkland. Have had units here for years and he has always been so kind and helpful and willing to work with me whenever I needed something.
March 25, 2022
Google Public Storage Mandy Cummins
Scott’s service was amazing! Personable, professional & responsive. Thanks, Scott!
March 24, 2022
Google Public Storage David Woodhouse
I've been at this location for over twenty years now and it"s by far my favorite location with it being centralized on the Eastside. This particular Public Storage also happens to be about a half block south of the Kirkland motor pool so it's not uncommon to see four or five police vehicles within a half an hour driving past leaving me to surmise that there is at less chance of theft. Scott is super easy to get along with and has always been accommodating, helpful and considerate.
March 20, 2022
Google Public Storage Anastacia
Its an ok storage place
March 16, 2022
Google Public Storage Kyle Hartman
Scott was amazing helped me out alot This guy needs a raise :)
March 12, 2022
Google Public Storage Nell
March 6, 2022
Google Public Storage Ron Wikstrom
Convenient, clean, and safe.
March 1, 2022
Google Public Storage Bradley Brown
Great setup and service from Scott today!
February 16, 2022
Google Public Storage Eric
Very helpful and knowledgeable. Helped me out and got a great price. Clean secure facility, highly recommended.
February 14, 2022
Google Public Storage Alexander's Hope
Jessica helped us get set up in a storage unit today! She was beyond helpful, prioritized our time & made it work for us! She was TONS of help! Thank you, Jessica!
February 6, 2022
Google Public Storage Samantha Pearson
This was my first storage unit, and Scott walked me through the process very patiently and thoroughly. Thank you for the wonderful customer service! The unit also looked well taken care of.
February 3, 2022
Google Public Storage Jason Shirk
Scott has been very helpful through some unusual circumstances around my rental. The unit was clean and fresh, and access was easy. I highly recommend this location.
January 31, 2022
Google Public Storage Lori Taylor
Friendly staff and was treated well by Jessica as I moved out after over 2 years
January 27, 2022
Google Public Storage eric foss
Scott was very professional and helpful!
January 27, 2022
Google Public Storage Traci Holliker
Clean, dry indoor unit but was hit by hidden fees that wiped out the supposed "free" month.
January 27, 2022
Google Public Storage Patt Kelly-Pollet
Rented storage. Love app to get in and out. Scott was very helpful.
January 22, 2022
Google Public Storage Juan Quintana
Thanks Scott
January 15, 2022
Google Public Storage Melinda Bayer (Mindy)
January 11, 2022
Google Public Storage Xavier Miles
Scott was very helpful. Clean spaces, easy to access.
December 18, 2021
Google Public Storage EMWRAPS
Scott is extremely helpful to select the best option for our use.
November 27, 2021
Google Public Storage Deepak Gaur
Great facility, and Scott is very helpul and professional. Highly Recommended !
November 26, 2021
Google Public Storage Cameron Pick
Scott is a great person to work with. I was in quite a pinch and needed a space, and he was nothing but helpful and understanding! Very communicative, even walked me to the space and gave me all the info needed. Thank you Scott!!!
November 26, 2021
Google Public Storage Bella Ruiz
We had a unique situation that Scott helped us out with. He was really understanding and made a difficult circumstance easier to manage. Thank you, Scott!
November 21, 2021
Google Public Storage Kyle Granstrand
Great service, no issues, helped whenever I had a problem.
November 20, 2021
Google Public Storage Nancy Crowley
November 2, 2021
Google Public Storage Guy Spainhower
It's Super Inconvenient having to get out of the car coming and going to enter your code.
November 2, 2021
Google Public Storage Max
Fair price, secure and clean. Exceptional five star service. I have moved out as I no longer have storage needs, however I would rent again and recommend to family and friends.
October 27, 2021
Google Public Storage Melissa Weston Scheyer
Scott was very great getting me set up in a new unit!
October 19, 2021
Google Public Storage Marie Roberts
Scott was pleasant to work w and on his game!
October 9, 2021
Google Public Storage Michael Frank
Scott was professional and easy to work with!
October 9, 2021
Google Public Storage Sara Fristoe
Scott helped set up the unit, the process was super easy and efficient. Highly professional service!
September 30, 2021
Google Public Storage Khalid
My lock malfunctioned and Scott, the property manager, was super responsive and helpful in installing a new lock for me! He made it so much easier for me and his response times are really good!
September 25, 2021
Google Public Storage Gabriel Vasquez
September 25, 2021
Google Public Storage Warheit
Scott was awesome, good service
September 22, 2021
Google Public Storage Joshua “Jeremaine” Horton
Scott has a property that is fantastic and he's service 100% professional and courtesy is top notch!!! Trust your belonging here!!!
September 11, 2021
Google Public Storage Raghu Raj
We were unsure of the size of the storage that we had reserved online but on meeting with Scott on location he guided us through our options and helped us make an informed decision. Scott was considerate, knowledgeable and willing to go the extra mile to help us.
September 1, 2021
Google Public Storage Arik Seiler
Scott made the experience so easy — he was also incredibly kind, informative, and helpful!
August 26, 2021
Google Public Storage Aisha McKee
Scott is the best! Super friendly and helpful!
August 24, 2021
Google Public Storage Robert Armstrong
Nice, clean and new facility. Scott took great care of us.
August 23, 2021
Google Public Storage Art Lopez
Scott was very helpful and knowledgeable
August 21, 2021
Google Public Storage Richard Winn
Super helpful , easy access to new clean units. A+
August 12, 2021
Google Public Storage Andrea Simons
Scott was fantastic! Provided a great customer service experience! Thank you!
July 12, 2021
Google Public Storage Zoe Anderson
Quick and friendly service. Thank you!
June 26, 2021
Google Public Storage Nathan Larson
June 15, 2021
Google Public Storage Thanh Trần (ImTcT)
Nice and neat. They have contactless access, easy for anyone have trouble moving. Driveway is a bit small so you can’t park too close to the opposite vehicle
June 11, 2021
Google Public Storage LJ B
Was really impressed with how they handled things. Scott was awesome to deal with and made things so much easier. Fast and efficient
May 20, 2021
Google Public Storage Rob Santana
Scott was very helpful, and informative, he made this transitions breezy. Also, extremely handsome!
May 20, 2021
Google Public Storage Liutong Chen
Scott is super helpful!
May 14, 2021
Google Public Storage B. C.
Great team of guys. Appreciated the service while I used this storage facility.
May 7, 2021
Google Public Storage michael abe
Scott was fantastic, im in the customer service business and I was very impressed with his service and professionalism.
May 7, 2021
Google Public Storage Mr. Boggins
Good Customer service by Scott
May 1, 2021
Google Public Storage Travis Rietman
Scott was really helpful with our storage. He was really nice and friendly. I highly recommend this location if you need to store somewhere.
April 14, 2021
Google Public Storage Brian Patrick
Scott is a total rock star and was super helpful. Thanks so much!!
March 25, 2021
Google Public Storage Todd Adams
After 5 years years as “resident” was very satisfied and Scott was awesome for our move out!
March 18, 2021
Google Public Storage Dan S
March 8, 2021
Google Public Storage Tara Sansaver
Scott was very helpful with my unit including going above and beyond in determining the correct size and location. He made everything quick, easy and very through
March 5, 2021
Google Public Storage Adriana Millan
Scott was very helpful I really apreciar that
February 25, 2021
Google Public Storage Kas Kash
Great service Scott updates me before I get late fees and has saved me on several occasions from unexpected auction. 6 star service if it was possible!!!
February 23, 2021
Google Public Storage Brad Hines
Excellent service, Scott! Thank you for getting this set up so efficiently.
February 6, 2021
Google Public Storage Jason Zastera
Me and my company have been using this location for almost a year and could not be more pleased. They keep the lot clean and are always kind and courteous. Thank you Scott for being a great manager!
January 30, 2021
Google Public Storage Kelly McNelis (womenforone)
Awesome service from Scott!!!
January 28, 2021
Google Public Storage Chance Frenette
While we were only one of the renters affected by the flood that occurred on their property, we feel especially cheated. There was a massive leaf clean up effort following the flood, as opposed to prior to the heavy rain season here in Washington. I had been told that I was not allowed to preview my affected locker until I signed a form indemnifying them my my potential injury on the property. The form includes a section that declares abandonment of property. I did not sign that portion of the form when I begrudgingly signed the injury portion. After a few heated conversations with a regional manager it was clear that Public Storage (a $2.83B REIT) was not going to make any effort to make us whole for the loss of property that occurred in their facility. The clean up effort following the flood occurrence was unlike any I had seen on the property before. They had a great crew to help remove unwanted damaged items who also removed the multiple years of decomposing plant material from the drain area of the property. I removed my property from the locker on December 30th but I left behind some items in question. My thought was, if PS was going to replace them then there was no need to try to salvage them. When they informed me they were not going to make reparations of any sort beyond damaged items disposal, I returned to the property or claim my memory foam mattress, motorized bed frame and a few other items. They, without my ever signing an abandonment of property form took it upon themselves to dispose of it, prior to my lease end (December 31st). I forwarded a copy of the lease contract to an attorney and they let me know that PS has fully protected their shareholder’s interests in the comprehensive lease agreement. My advice, find a local privately owned storage company to store your goods with. Good riddance, Public Storage.
January 9, 2021
Google Public Storage Theresa Brown
Even though I have tried, things happened, great to be well treated here, hope it works fine for all, especially now
December 17, 2020
Google Public Storage Sean Hansen
Scott found me the perfect unit. Completely satisfied with his outstanding, friendly costumer service.
December 16, 2020
Google Public Storage Linda F
Great Service. Thanks Scott for helping me get the unit organized.
December 10, 2020
Google Public Storage Nicolle Steiger
Great service!
November 30, 2020
Google Public Storage GhostActual206
Jordan helped me out and answered all my questions. He was incredibly nice and informed me of everything I needed. Would recommend. 5* customer service, it was very refreshing experience.
November 25, 2020
Google Public Storage Adam Kowalke
Well managed facility. Scott was efficient and friendly.
November 21, 2020
Google Public Storage Jiachen Bai
Scott is super duper helpful and nice. Smooth and fantastic storage service here
November 18, 2020
Google Public Storage Blake
Great service, easy access, great communication the whole way through ! Scott is great help!
October 28, 2020
Google Public Storage Christopher Pierson
Scott! He’s the best ive had at any storage co. I have 4 total large units with multiple public storages. Kirkland was A+ Safe and secure. great service from Scott!
October 13, 2020
Google Public Storage mark stevenson
Decent place, easy for trucks to get around.
October 10, 2020
Google Public Storage Conner Murphy
Scott is great, very helpful!
October 8, 2020
Google Public Storage Anthony’s Films
October 4, 2020
Google Public Storage Raymond Gonzalez
I had to get my unit last minute today, the same day that I was moving out. Reserved the unit online at first, turns out I needed a bigger size and a transfer. Jordan here at public storage that helped me with the transfer was very knowledgeable and the hospitality was perfect. On a stressful day of moving out with so much already on your shoulders, the team here at this location made everything seamless! - Thanks! Raymond
September 18, 2020
Google Public Storage Bojan Vukadinovic
Great place to quickly stash all the stuff that you don't really know what to with , or have no room in particular moments of life. Check in on site, with Scott, an extremely patient and most helpful guy, was a breeze. There is even flexibility to swap the units for a bigger one, in case you ran out of room.
September 18, 2020
Google Public Storage Jamie Pell
September 18, 2020
Google Public Storage Adela Sebestova
Scott is great, very helpful and accommodating.
September 14, 2020
Google Public Storage Ted Miller
Facility is clean and well-maintained. Patrick was very patient with me as I asked numerous questions as a first-time storage locker renter.
September 3, 2020
Google Public Storage Patty Iverson
Perfect location for us and Scott was super-helpful!
August 25, 2020
Google Public Storage Rob Christensen
Scott was very helpful and thorough in getting our company into our new staging space!
August 20, 2020
Google Public Storage Brennan Castillo
Nice guy, scott is awesome!
August 17, 2020
Google Public Storage Sandra “Sandi” MacCalla
Very clean, managed property
August 15, 2020
Google Public Storage Clayton Federsiel
Scott made it very easy to check in!
August 15, 2020
Google Public Storage Sy Pendergast
Scott was great and so helpful! Easy experience and wonderful service. 5 star experience!
August 14, 2020
Google Public Storage Nicholas Moran
Scott was a great helping in deciding what size unit we need and got us all squared away in a flash.
July 29, 2020
Google Public Storage Mackenzie McCoy
Super helpful! Good deal. Thank you public storage ! Scott’s the best 🥳🥳🥳
July 15, 2020
Google Public Storage Katherine Rentschler
Scott is great, easy peasy setup in a great location.
July 13, 2020
Google Public Storage Cristian Petrescu
Great customer service. Jordan helped me with choosing the right storage space for my needs
July 13, 2020
Google Public Storage Almaz Thornton
Scott was absolutely wonderful! Initially, we thought we had a problem due to the size of the moving truck being oversized (75 FT!). The truck would have been to big to park in front of the establishment. Scott immediately got on the phone and called around for almost an hour trying help me find a place that could accomodate the gigantic truck. I asked for advise but he went above and beyond to make calls to make my life easier. Then the movers called and told us that they could shuttle the stuff on a smaller truck and Scott was there to assist me in finding the perfect storage unit at his location, with the least distance to the door, so the movers wouldn't charge me an extra fee. Just a wonderful and painless experience overall for my first time storage renting experience. Getting in and out has been simple. payment is simple. Oh and he was very respectful about accepting the online rates and not charging me a penny more. Very trust worthy!
July 13, 2020
Google Public Storage Renee Pray
Scott is amazing. I went by to pick up packing boxes, wrapping paper, tape... Scott asked me a few questions regarding what I was moving and immediately had all that I needed figured out and ready to go. A friend is not returning to U. Of Wash until after holidays. I was putting the things from the apt. Into storage. Scott was so pleasant, friendly, helpful and accurate with packing/boxes... I decided to not storage near campus but rather at his place in Kirkland. I called Scott and he instantly gave me sizes, pricing and was willing to wait for me so I could see them and complete the rental paperwork with his wonderful assistance. Truly, an easy process due to Scott’s outstanding helpfulness.
July 8, 2020
Google Public Storage Paul Stone
Scott was fantastic- he was courteous, very helpful and helped us get set-up fast. Highly recommend...
July 8, 2020
Google Public Storage John Downing
Fast, accurate, courteous service.
June 25, 2020
Google Public Storage Hernan Farias
Scott, is great! Very helpful.
June 20, 2020
Google Public Storage Teng Yi
awesome!
June 19, 2020
Google Public Storage Kerry Abbott
It has been many years since I needed some extra storage, but after some research bearing in mind my specific needs, location and services, I settled on this location as I simply need straightforward storage without extras (climate control). I was able to obtain all of the information I needed on-line, but was also contacted by telephone by "Jordan" who was most helpful. Today when I had my appointment (required during the pandemic) to finalize my rental, I met with the very pleasant and professional "Scott" who was extremely helpful. The location is older and nothing fancy, but it is clean and easily accessible. One very pleasant aside was to find employees in this day and age that actually took time to explain the options and process with both professional acumen and pleasant demeanor. That made a huge difference to me, was most appreciated and certainly not taken for granted. If you are looking for straightforward, clean storage that is not climate controlled, this is a great value-for-cost option. Kudos and gratitude to Scott and Jordan.
June 10, 2020
Google Public Storage R M
Thanks Scott, easy setup and great service!
May 28, 2020
Google Public Storage Louise Madsen
Great service. Very friendly and helpful.
May 28, 2020
Google Public Storage Sheri G
May 19, 2020
Google Public Storage Ruth Tomandl
Scott was helpful, unit is clean and secure and exactly what I needed!
May 15, 2020
Google Public Storage Ronald Van
Prices were really great at the location. Scott was a wonderful person and he answered all of my questions and concerns for my first move-in with Public Storage. Location is also peaceful looking with nature on the side.
April 22, 2020
Google Public Storage Brian stoltz
I do not write reviews often, but I would never store anything you care about at this facility. I had a classic car there and that is all I had. Within about 3-4 months a rat or mouse got in and chewed through the glove box, seat, and some engine components. In addition, there was a bunch of stuff the rat was pulling in from other lockers, which I discovered when I found its nest under the back seat. Most frustrating is that I called the district manager 3-4 times and left multiple voicemails with no follow up at all. Find another place, major rodent problem that is not being addressed.
March 11, 2020
Google Public Storage T Speed
Kyle is fantastic! He’s very attentive and helpful. Has made my experience very pleasant. I recommend this Public Storage for your precious things. Thank you
February 21, 2020
Google Public Storage Melody Turnage
I had somewhat of a unique situation and Kyle was more than accommodating, patient and kind. I would definitely recommend this location. Thank you Kyle!
February 17, 2020
Public Storage pepper fox
Do you think your company is above the law? Because I have a court order from a judge requiring me to have access to both units my stuff is in.
February 11, 2020
Google Public Storage clint luis
I took my wife's name off our storage units cause she left me. Been paying management to keep her outta there too! Kyle is an awesome guy, if you need some shady stuff done-this is the place to go! They deserve 10 stars!
January 14, 2020
Google Public Storage Jeremy Bartlett
Public Storage is an evil company lacking communication skills. I lost literally everything I owned, from generations of photoes to antiques to very expensive big boy toys, with the only warning a phone call after the auction (that i had no idea was happening) to let me know that I still owed them money. A phone message would have been all it took to save a lifetime of belongings.
December 24, 2019
Google Public Storage Robert Whelan
Don't rent indoors here they show you carts but when you get here they're never there
December 7, 2019
Google Public Storage S K
Great location provides access to all directions on 405
December 5, 2019
Google Public Storage Bernie H
November 29, 2019
Google Public Storage DA BM
November 26, 2019
Google Public Storage Mr Miscellaneous
Kyle is the best manager! Clean and well run facility though could use a couple more carts!
November 3, 2019
Google Public Storage Paige Lord
I showed up at 9:30am today (Sunday) to move my stuff into my pre-reserved unit, and nobody was in the office. It was locked, there was no sign on the door and nobody answered the phone. It’s 10:02 and I’m still waiting. :(
October 30, 2019
Google Public Storage Alesia W
Kyle at this Public Storage is a remarkably pleasant manager. He was helpful during my rental time period and when I was stressed during my moving out of the facility. Would definitely like to work with him again.
October 25, 2019
Google Public Storage alec zirianoff
Great facility Patrick is always helpful. You guys are awesome!
October 24, 2019
Google Public Storage celia berk
We had a good experience bringing our trailer and finding a storage unit. Our measurements were off by 1 1/2” and the unit we reserved couldn’t hold our trailer. Kyle stayed after closing to help us sort out another unit which would fit everything and then some. We were grateful and very happy to have reserved with this location.
October 1, 2019
Google Public Storage Ron Morey
These guys are really good when it comes to customer service! Kyle – the manager at Public Storage in Kirkland — is particularly good. He communicates with you regularly to let you know how you can save $. He even allowed us to move out of one of our storage units at the last minute with no extra charge. It is a very clean and secure location, with cameras in various strategic spots around the property. I would definitely rent from them again!
September 24, 2019
Google Public Storage Shawn Greene
Very well managed. Kyle was so helpful ensuring I found the best storage unit for my needs.
August 29, 2019
Google Public Storage Ms. May
My daughter needed storage space to hold her furniture during her summer break from college. Kyle was fabulous and helped tremendously. I was out of state and he assisted my teenage daughter through the entire process. The only thing that was not mentioned was her having to pay insurance on the storage space which we did not need because we have renter’s insurance but some sort of way it got tacked on every month. I called about this and another employer informed me in order to get the fee removed I had to go to a public storage and fill out a form stating I did not need the insurance. It was too much of a hassle to do this so I just continued to pay it. I believe it was an additional 10 dollars or something per month which adds up. Otherwise, pleasant experience and will definitely return next year if need be! Thanks Kyle please remain friendly and professional we need more workers like you!
August 28, 2019
Google Public Storage Brandi Moen
Great place to store my stuff!! They have a mix of indoor units & drive up units so there is pretty much a great spot for everyone. They are very helpful in assisting you with the right size unit you need :) Still awesome!
August 15, 2019
Google Public Storage Edvinas Vitkunas
Kyle is super awesome guy! Helped me a lot to get the right size unit and beyond. Awesome clean storage too.
August 15, 2019
Google Public Storage Robertas Kniuras
Great storage, safe place to keep stuff's. Very nice customer service. Recommend! Kyle is an amazing guy!
July 23, 2019
Google Public Storage Ethan Lingenfelter
July 19, 2019
Google Public Storage Sharon Laing
very professional and helpful was Kyle. we appreciated the effort!
July 13, 2019
Google Public Storage Amanda Graddon
June 25, 2019
Google Public Storage El-Camino-Karl 55
After 2 years renting here, I felt like my collection was safe and well taken care of. Kyle was a big help in getting my lease all finished up and answering all my questions.
May 31, 2019
Google Public Storage Kevin Reich
May 17, 2019
Google Public Storage harris shapiro
Kyle was very understanding and helped me to figure out the best option for my situation. Having people who treat you with respect and give you there attention can make your day. Thanks again, for helping me in a crunch.!
May 17, 2019
Google Public Storage Kelise Burk
Great experience and expertise with Natalie
May 13, 2019
Google Public Storage KHALID HASSAN
The customer service is professional and phenomenal.
May 6, 2019
Google Public Storage Chris Parizi
Kyle was really friendly and helpful in figuring out what I needed. Would definitely recommend
April 29, 2019
Google Public Storage Chris Bowden
Good prices, and Kyle was really helpful in getting me set up. Will definitely use this place again if I need to store stuff.
April 25, 2019
Google Public Storage Calvin Nelson
Kyle was awesome assisting me with my unit is a very professional employee who has amazing customer service skills
March 31, 2019
Google Public Storage Theresa Brown
Greatful customer. Smart choice when I needed a storage. Close by and friendly staff. Prices were comparable to or less than smaller population towns.
March 29, 2019
Google Public Storage Pierre Albi
Great Storage location! Excellent service by Natalie!!
March 28, 2019
Google Public Storage Lynda Dunkin
Kyle is friendly and helpful. Great asset to the company.
March 11, 2019
Google Public Storage David Grotjahn
Kyle did a great job assisting me in getting the right size unit and quickly processing the transaction!
February 27, 2019
Google Public Storage Kim Altenburg
I cannot say enough about the care and support from this location. Kyle has been fantastic and a delight to work with. I will always recommend this location and continue to be surprised at the very professional service.
February 26, 2019
Google Public Storage Vanessa Quintero (Vee)
Very friendly and wonderful customer service from Jeremy and Kyle. Thank you!
January 31, 2019
Google Public Storage Kevin Suttons
Clean store, employees have really made the place better than years past! New paint job looks great!
January 25, 2019
Google Public Storage Alex
had a great experience here today, Natalie was super helpful with my unit. Great service overall
January 22, 2019
Google Public Storage Free theBlocks (Kam)
Courteous, competent, and compassionate; Kyle, a representative at this location, was all these things. After making my reservation over the phone (which was also great and the representative found something that fit my budget) I headed to the storage unit. I had traveled all the way from Dallas for a job and moving my apartment. While I found the dream apartment, I wanted to store my stuff at clean and secure facility. This place fit the bill. On the day of, Kyle was already anticipating my arrival and ask “if I might be Kam” It was like I was on his priority list, No. 1 and then he explained everything clearly and helped pick the right sized storage unit. Knowing I had traveled a long way and doing the move by myself, he offered a main level storage unit for ease of unloading the truck. The whole process was smooth and hassle free. Thanks Kyle and Public Storage for their service. 5 Star. Recommend it.
January 3, 2019
Google Public Storage Finley Figgis
Had a strange needy storage solution moving from Texas and Kyle took great care of me. Will look here if I have storage needs in the future.
January 1, 2019
Google Public Storage Kimber Altenburg
Great customer service and a fantastic experience with Kyle. He was very helpful and a made my 40 mi. trip to storage much easier. Good work!
November 29, 2018
Google Public Storage Michelle Parker
Kyle was amazing! I moved in from out of state, moving van arrived before I did and Kyle helped me through an incredibly stressful time! So thankful!
November 28, 2018
Google Public Storage seydina gueye
Great facility Kyle is always helpful
November 27, 2018
Google Public Storage Chris Gunderson
I’ve only had great experiences here. Kyle is amazing, great customer service, great communication, he’s organized and on the ball. I’d give 6 stars if I could. Edit: It’s still great here, and it keeps getting better!
November 27, 2018
Google Public Storage Rose Sargent
November 27, 2018
Google Public Storage John S
October 30, 2018
Google Public Storage wendy Seale
I cannot say enough about the support and care I have received over MANY years with Kirkland Public Storage. Kyle and Matt have been especially wonderful in making things easy for me as I am quite far away. They have been more than employees there, they take special care with true authenticity. People's things mean so much to them, and it can be sensitive. They are truly caring and make for a nice exhale of reassurance. I am quite grateful, and find this is very well run business.
October 29, 2018
Google Public Storage Tricia LaVoice
I used this public storage for years for all my holiday decorations. They were great. Very easy to get in and out and very safe. Also, whenever I needed some extra help or forgot my combination there was someone available at the office that was very helpful. I am not using storage now but when I need to go back I will return to this 8th St Kirkland location.
October 16, 2018
Google Public Storage Alana Harris
Kyle was very knowledgeable and helpful during the walk through of the unit as well as getting the account set up. Will definitely be recommending this location to anyone looking for a storage unit.
September 26, 2018
Google Public Storage Mike Bauman
Great job kyle
September 15, 2018
Google Public Storage J-Paul Johnson
Worst Customer Service...I have been renting from Public Storage for several years now and until now, loved it. However, after meeting the Regional Manager (Jason) at this property; I am moving everything out of my unit and going to West Coast Storage. He has to be the rudest, unprofessional, arrogant person I have ever met. I would have stayed because the Manager (Brandon) is the greatest; but now that he is no longer there...I'm out of there. If Jason is what Public Storage wants for their Regional Managers; then heaven help them...They definitely lost this loyal customer
September 5, 2018
Google Public Storage Danni Tess Perdes
August 14, 2018
Google Public Storage Evan Fairbourn
All around a wonderful experience. I rented a small unit for some odds and ends and Brandon was so helpful across all steps of the rental process. Highly recommend.
August 12, 2018
Google Public Storage Rick Wilson
Aron was extremely accommodating and worked very hard to make things work for me. Greatly appreciated and an employee you should keep!!!!!
July 29, 2018
Google Public Storage Jessica Brosius
July 27, 2018
Google Public Storage J S
I've been here for a while now and I've been very satisfied with the service. Price is very reasonable (especially for the location), the facility is always well-maintained, and all of the staff have been super helpful. We were looking to move units and Brandon took a bunch of time to walk us through different options and answer all of our questions. Highly recommended!
July 27, 2018
Google Public Storage David Crudup
Public storage just went up on my storage unit but I got better information about why it's the area so they made it easier for me great staff they don't like to have you upset great help thanks.
July 20, 2018
Google Public Storage Amanda Mikolasy
Brandon helped me today and the transaction couldn't of been smoother, easier or faster. He was extremely helpful, smart and on top of it. You are lucky to have him as an employee. Thanks Brandon.
June 27, 2018
Google Public Storage Allyson Riley
Omg... brandon is so awesome. I stop by a lot just to ay hi. I feel very secure with him garding my stuff...
June 27, 2018
Google Public Storage L Zurstadt
Great , friendly service Brandon!
June 5, 2018
Google Public Storage Kathleen Balkman
Brandon and Matt could not have been more accommodating. They listened, asked great questions and came up with insightful solutions. I highly recommend this location with these two working in the office. With customer service becoming a thing of the past, Brandon and Matt, deserve a raise for their excellent customer service!!
June 1, 2018
Google Public Storage Matthew Balkman
Brandon and Matt were OUTSTANDING! They asked great questions to assess our needs, understood us, provided options, explained everything really well, and made the 'paperwork' aspects simple. Terrific guys to work with....HIGHLY RECOMMEND!
April 30, 2018
Google Public Storage Winfred Coleman
Brandon and Matt were very helpful. They were professional and efficient. My storage experience was a breeze. Thanks guys!!!
April 26, 2018
Google Public Storage alberto rosas
Thanks Brandon for staying late to help me set up my unit!
April 26, 2018
Google Public Storage Seth Huskies
Great location and staff. Bought a 10x20 drive up unit. Very convenient and easy to get stuff in and out. Brandon up front is the man! Recommend
April 23, 2018
Google Public Storage Thomas Kroyer
High service!
April 9, 2018
Google Public Storage Bradley Esparza
Matt was a great help on showing me the place and helping me through their services. Lowest price and really clean units. Highly recommend!
March 30, 2018
Google Public Storage Lina Nguyen
Awesome customer service. I had no problems with this place. Got first month $1 rent. Would recommend!
March 28, 2018
Google Public Storage Brandon Varela
March 28, 2018
Google Public Storage Jeremy & Nora Crawford
Brandon was very nice to speak about a unit and we experienced great customer service when renting the unit with Dawn a few days later. It was a good first storage unit experience.
March 14, 2018
Google Public Storage Therese Jensen
From Day 1 in my search for a storage room, I felt quickly at ease with Brandon. He was very knowledgeable and very helpful with all the details and took very good care to make sure this transition in my life was going to be ok. Then the other day, when I forgot my first month bill was due, both Brandon and Dawn were very supportive and again reassuring in asking that my late fee be waived and excepted my payment later that day. They were both prompt with the request of supervisor approval and very kind. Great experience and thank you Brandon and Dawn!!!
March 14, 2018
Google Public Storage Kayden Oliver
Overall, the experience was very nice and welcoming. Brandon was so willing to help with everything that his tenants needed and always has answers to any questions. I would say the only thing i was unaware about was the extra insurance payment that was added onto rent and that it was required. Granted, its not that much more and I was completely ok with it; it was just an extra expense I wasnt expecting. However, that is just one SMALL detail. This location and getting information from other locations have been very helpful and I feel VERY comfortable going through Public Storage.
February 28, 2018
Google Public Storage Beverly Fuentes
Brandon, site manager, was extremely helpful in setting up my storage rental today. Site seems secure and well cared for.
February 24, 2018
Google Public Storage Moises Beltran
Brandon was very helpfull and nice ,i got good understanding with him... Q
February 23, 2018
Google Public Storage Tanner Sullivan-Thompson
Very nice storage property. The staff was all extremely helpful while I was here. Brandon was particularly kind and helpful.
February 10, 2018
Google Public Storage Laurel Williams
Great price and really awesome customer service.
January 28, 2018
Google Public Storage Randy M
Brandon saved me some money by showing me I could use a smaller space than I had planned.
January 25, 2018
Google Public Storage Kevin Stanford
Manager runs a tight ship! Place looks much better than a few years ago.
January 4, 2018
Google Public Storage Samantha Z
December 19, 2017
Google Public Storage Melissa Johnson
Brandon V was awesome at helping me with my storage unit and getting me set up. I highly recommend this location and the service.
December 19, 2017
Google Public Storage Mark Jacoby
Brandon is very helpful and professional. Very easy and friendly check-in. I also lost my credit card which resulted in a late fee. He was very understanding and waived the late fee. Great guys and a clean facility!
December 18, 2017
Google Public Storage Tineke Harrell
November 30, 2017
Google Public Storage Anton Ametov
People here are very friendly, units are clean and well maintained. Prices are very reasonable. Great experience here, would definitely use this place again in future.
November 6, 2017
Google Public Storage Michael Espitia
October 25, 2017
Google Public Storage Alisha Coe
Very helpful when I couldn't find my key for my unit.
October 17, 2017
Google Public Storage Reidar Online
10/2017 Finally moved out this month. Easy enough but I think you should see a prorated refund if you move out mid month. Lost a couple stars. Friendly, helpful staff. Clean, well secured grounds. I was worried about the rain and storage, but the buildings are built well, and vented well.
September 29, 2017
Google Public Storage Joey Reske
Brandon helped me find the perfect storage unit for everything I needed. He was very professional and did everything he could to help me with very little stress. During The ride around the facility I was informed about the locks, how often I'd be able to access my unit, and the sizes of the other units I was looking at. Thank you public storage for being professional and stress free
September 26, 2017
Google Public Storage Polo
September 19, 2017
Google Public Storage Eljen Puri
August 26, 2017
Google Public Storage Ben Fjosne
Brandon was great. He provided quick, professional service which was appreciated after a busy day of moving.
July 31, 2017
Google Public Storage Sarah Llewellyn
Brandon was very helpful as we set up our storage. He showed us what was available there and also checked on other sized at locations close by. He offer the up sells, but was not pushy. The facility is well kept.
July 27, 2017
Google Public Storage Jennifer Lee
Brandon was great working with my crazy schedule from showings through the rental process. Really appreciated his flexibility and understanding.
June 23, 2017
Google Public Storage Dae Suk Sung
Available with spacious storage such as 25*10. Very helpful and friendly staff. Thanks Brandon for your assist. You were awesome.
June 12, 2017
Google Public Storage Dave Pickard
Chris H did a great job of explaining options and timing of everything.
May 30, 2017
Google Public Storage Laurie Haugen
Friendly & very helpful staff!
May 8, 2017
Google Public Storage Tom Cossette
Just rented a 10x10 from Chris R. Chris was helpful and professional. He was also very personable. The unit was clean and dry, No musty smells. easy in and out. I think I made good choice in coming to this Public Storage property.
May 5, 2017
Google Public Storage John Rux
I have been a customer of public storage in Kirkland for several years. I just rented a new space and was helped by Chris R. Every time I have dealt with him over the years he has been professional, courteous and helpful which is greatly appreciated. I hope you know how valuable an employee he is. Thanks, John
May 3, 2017
Google Public Storage Candace Coleman
Chris was amazing! Helped us find the best unit and price. Very happy!
April 28, 2017
Google Public Storage Curtis Buck
Great service from Chris H.. Professional and thorough - he helped me find a good spot quickly and I was in and out in 25 minutes.
April 20, 2017
Google Public Storage Jayson M.
I just cleared out my unit because I moved out of the area. The folks working here were always super nice and the unit was completely adequate. Prices are reasonable for the location.
March 25, 2017
Google Public Storage Tony Bananas
Chris is courteous, professional and made the process quick and easy. Definitely recommend this location
March 24, 2017
Google Public Storage Kimberly Brasseur
Thank you Chris, for making the process of getting a unit quick and easy.
February 22, 2017
Google Public Storage B F
Chris is an awesome employee and a keeper.
January 27, 2017
Google Public Storage korenn meno
Helpful staff, clean facility. Chris helped me and was quick and thorough.
January 25, 2017
Google Public Storage Illegal Wanderer
Chris is great. Very clean and well run facility.
January 24, 2017
Google Public Storage Kyle McGrath
Chris runs a tight ship, place looks amazingly better than it did with previous manager. Thanks for helping me find all the right boxes and tape.
November 30, 2016
Google Public Storage Derek
The place was clean and organized. Chris was a big help, made everything easy, and even offered some tips for my move.
October 31, 2016
Google Public Storage Mark Anderson
Rented a 10x10 space for 4 months. Recommend that you avoid this business if at all possible, there are better alternatives nearby. Both on-line & on site signage displayed an offer of first month for $1. When I requested that special, I was told "that offer is not good at this location". I suggested that they should take down the sign, the response was "I'd get in trouble if I did that". When renting a space they insist that you purchase "mandatory" insurance. Of course, this insurance is not required, nor is it a good policy. High price, and covers very little. They also go to great lengths to sell you one of their high-priced locks. Since I was unsure of my eventual move-out date, I specifically asked how much "lead time" was necessary before moving out. The answer was "you are only obligated for 24 hours notice". However, when I closed out my storage space, the same person (Chris) told me I was obligated for the full month (26 more days). Chris did share my displeasure with the site Manager who called later that day. However, the call was not to resolve the issue, but to merely reiterate it is a "month to month" lease, and that it does not matter what I was told by their employee when renting.
October 27, 2016
Google Public Storage Hans Simon
Brandon was awesome, we listened to George W Bush's audiobook on the way from the office to my storage unite, while riding in the golf cart they have handy.
October 3, 2016
Google Public Storage Cesar Saway
Customer friendly and clearly explained the terms and conditions of the rental.
September 22, 2016
Google Public Storage Zander Kane
Chris was great with customer service. The facility is easy to get to, and clean. Only thing I have issue with is the website, it needs to define all charges better, I hate showing up thinking I will pay one amount and end up paying more because they hid the costs on the online reservation.
September 13, 2016
Google Public Storage Eric Schott
I had an issue with my billing Due to my credit card being stolen, I went into the 8th st location to fix the issue and Chris was there to help me. Chris was awesome in getting my issue figured out and I highly recommend this location to anyone! Telling all my friends to come here!
August 30, 2016
Google Public Storage Derik Radcliffe
Chris was very helpful and accommodating of my schedule. Everything was taken care of and was very thorough. Great experience and very friendly.
August 23, 2016
Google Public Storage Adrian Giesy
CHRIS FOREVER!!! Mark who???
August 16, 2016
Google Public Storage P Jones
Chris was very helpful and efficient in getting me the unit I need ASAP!
August 14, 2016
Google Public Storage Alyssa Eckroth
Great customer service skills performed by Chris. He was a huge help and I am very happy with the experience. Absolutely would recommend to a friend! :))
August 5, 2016
Google Public Storage Alan Torres
Service was great thanks to Chris!
August 1, 2016
Google Public Storage Bill Thomassen
they have no surveillance cameras at all. one of my 2 storage units was broken into, and 2 valuable items were stolen, and I wasn't notified for more than a week, by the managers of the Public Storage property. Also, they were very non-apologetic, seeming no sympathy for my property loss.
July 29, 2016
Google Public Storage Michelle Tresemer
Chris went beyond my expectations. The move-in experience was a breeze. He made it about as easy as it could possibly be.
July 16, 2016
Google Public Storage Robert Benson
Easy and professional service.
July 14, 2016
Google Public Storage Trace Turpin
This is a very well ran business! Thanks Chris!
July 8, 2016
Google Public Storage Dragon Shadowstorm
Very good and clean and friendly
June 24, 2016
Google Public Storage E Holl
June 18, 2016
Google Public Storage Ava Jade
Chris was excellent at helping me get a storage unit. Explained everything clearly and was friendly. Will recommend.
June 11, 2016
Google Public Storage Tok Darren
Brandon and Chris were great. Highly recommended. Let's do some BBQ
June 10, 2016
Google Public Storage Samantha Paskvan
Chris was great! Super efficient. Clean units, nice landscaping, they thought of everything. Even the people we talked to on the phone knew how to get everything done super fast. We called the day before and they were able to set us up. Highly recommend!
June 9, 2016
Google Public Storage Tami Eastman
Chris and Matt were great. Everything was easily taken care of and sorted.
June 7, 2016
Google Public Storage Eddy Warrender
Chris has been so very helpful thank you public storage
May 28, 2016
Google Public Storage Steve Schmoll
May 26, 2016
Google Public Storage Matt Musante
Excellent customer service, clearly explains everything and super helpful.
May 21, 2016
Google Public Storage Angie Wortley
Brandon was extremely professional and helpful in helping us find and select the best storage unit for our needs. Chris also helped make sure we were taken care of and offered great advice. Their prompt service got us in and out very quickly without rushing or pressuring. Would recommend them to anyone on the east side looking for storage (even over other public storage facilities or if you're not right in Kirkland.)
May 21, 2016
Google Public Storage Betsy Zoladz
Chris provided excellent customer service and he was very efficient in getting all the paperwork done.
May 20, 2016
Google Public Storage Alex Smoke
Easy to set up, Chris was very helpful
May 19, 2016
Google Public Storage jackie havill
Chris is awesome, super helpful and friendly place. :)
May 17, 2016
Google Public Storage K S
Chris was great to work with!
May 16, 2016
Google Public Storage Munmun
Chris from the Public Storage office at this location was very helpful in getting my account setup. Recommend this storage!
May 4, 2016
Google Public Storage David Malekar
Great facilities and excellent staff. Recommended for the Kirkland area!
May 3, 2016
Google Public Storage Pedro Bojikian
Danielle and Cris really helped me out
April 30, 2016
Google Public Storage Dave Kading
Angie and Mark are awesome and very helpful. Customer care is at the highest here. Thanks to you both.
April 25, 2016
Google Public Storage dan hobbs
April 21, 2016
Google Public Storage Andy Nowka
Great storage unit close to my house. Thanks Chris for making the setup fast and simple.
April 4, 2016
Google Public Storage James Shenfield
Tim was great! Check in was very easy and quick, and the facilities are clean and easily accessible.
March 31, 2016
Google Public Storage James Bakker
Chris was helpful and easy to deal with, everything went smoothly.
March 21, 2016
Google Public Storage Robert Rice
Chris gave us a few options regarding space and price. Helpful tips how to keep the unit dry and payment set up.
March 13, 2016
Google Public Storage Kyle Maddex
Chris and David were awesome, they commented on how awesome my beard was, also they said absolutely no corpses on the premises (they were actually bringing it up a lot, and clarified that I understood several times before introducing themselves).
March 13, 2016
Google Public Storage Ryan Psenski
Fast, easy, courteous staff. Facilities look good and the location is convenient
March 12, 2016
Google Public Storage L J
Chris and Brandon were efficient and very kind to work with the paperwork and showing of the unit were seamless and easy I will recommend them and this place of business
March 12, 2016
Google Public Storage Pete Steijn
Brandon was very professional and tried to save me money by making sure that I had the right sized unit.
March 10, 2016
Google Public Storage Margaret Pleasant
Chris was very professional.
March 6, 2016
Google Public Storage Toby Schoen
Service is good, Quick
March 5, 2016
Google Public Storage Sharon Anderson
Thank you Chris and Brandon for taking such good care of us, you both were great!
February 27, 2016
Google Public Storage Russell Black
Brandon and Chris were great! Fast, proficient and easy to work with...
February 19, 2016
Google Public Storage Mike Sr. Vacanti
Chris was clear, informative, friendly and professional
February 17, 2016
Google Public Storage robin nicole
Professional service. Very pleased. Recommend chris. Very knowledgeable
February 13, 2016
Google Public Storage Joshua Kilby
Very helpful and informative, very good peices, too.
February 11, 2016
Google Public Storage Iisa Sanchez
**UPDATE** I will leave my original statement about Public Storage so anyone who wants to read it can, BUT I will add that the next day their corporate office reached out to me and they were also very helpful. They listened to my concerns and made logical solutions for my problems. Thank you. **ORIGINAL POST** It does what it needs to as a storage facility, gives you the space you need and offers all the things you might need when moving. The staff is great, Chris made the experience very easy, BUT there are A LOT of hidden fees/false advertisement! Don't expect to get your unit for $1 on the first month because by the end of the set up process you'll be paying the same as the normal monthly rental fees! Also, if in the end you do still decide to book with them, as I did, book online. It cost $20 less every month if you book online instead of calling or book in person.
February 8, 2016
Google Public Storage Drew Bruno
Tim was really helpful and took great care of us!
February 6, 2016
Google Public Storage Lisa Osborne
I needed a storage unit and Brandon hooked me up. He asked me questions on what I was storing and then showed me what he would think would work for me. He didn't try to up sell me to a bigger unit or anything like that. Thanks for being close and accommodating.
February 2, 2016
Google Public Storage Arturo Corral
January 30, 2016
Google Public Storage Austin Delaney
Great service, Brandon and Chris were very helpful and check in was quick.
January 29, 2016
Google Public Storage Sam Salhi (‫سامر الصالحي‬‎)
Chris was smashing, he did everything and took care of me
January 6, 2016
Google Public Storage Seattle Select Moving
Quick and easy! Great service from Chris.
December 27, 2015
Google Public Storage Cherrie Pointer
Tim was very nice and informative. He made sure I understood the policies and procedures for renting with you guys! Thanks again Tim for all of your hard work!
December 26, 2015
Google Public Storage Tracy Jagla
Chris was very helpful and friendly when I showed up for my appointment. The facilities are very clean and secure.
December 23, 2015
Google Public Storage Stacy Black
Great customer service! They made it so easy to reserve a unit, timely process and friendly staff, especially Chris! Highly recommend!
December 19, 2015
Google Public Storage Nic Denoni
Very helpful staff
November 28, 2015
Google Public Storage Jaime Marie Bujanda Allen
Easy and fast service finding what I needed.
November 26, 2015
Google Public Storage Jo Gibson
The personnel in the office were very professional, handled all of my questions and I felt gave me extra consideration. I will use them again when I have a need. Fred
November 25, 2015
Google Public Storage Jim Cairns
Great service! Chris was super helpful. I got boxes and mattress covers. Excellent experience.
November 25, 2015
Google Public Storage Patti Reid
Great experience , Chris was very helpful thanks.
November 25, 2015
Google Public Storage DJRecca
Chris is the new manager he was helpful and the unit was perfect for my needs THANKS CHRIS YOU ROCK!
November 21, 2015
Google Public Storage delayne stratton
Chris was awesome! Super helpful and friendly service. One less thing to stress about when moving!
October 16, 2015
Google Public Storage Hunter Hearst-Helmsley
Moving time. Time to play the game. My moving experience was going terrible. The evolution of moving these days leads to the feeling of getting hit by a sledgehammer. However, renting here made everything just slightly easier. This place has a pedigree that stretches back for years. My dad rented here in the 80's. Now, here I am D. Generation X renting here too. Rob was awesome with me and Matt was quick to answer my questions and help me when I couldn't figure out my lock. Ladies and gentlemen boys and girls, children of all ages... Rent here. And if you're not down with that, I've got two words for ya.... DO IT!
October 12, 2015
Google Public Storage Reyna
Stacie was very helpful and she made sure we found the right space for a great price. She explained everything very clearly and it was also an extremely easy process. 10 outta 10, I would definitely recommend!!
October 11, 2015
Google Public Storage Jayden Mineo
Stacie at the Kirkland location was awesome! Great service
September 29, 2015
Google Public Storage Mikey Whipreck
Five stars for the great customer service if received. Rob and Josh were helpful in getting my lock cut for me when I needed it on short notice. Thanks to both of you!
September 29, 2015
Google Public Storage Ryan
Overall great experience. Rob did a great job telling me exactly what I needed. Couldn't have asked for a better experience here. I'll definitely be coming back.
September 21, 2015
Google Public Storage Shawn De La Raza
Good service here. Rob was great. The property was very busy when I was here and he handled everyone quickly. Good prices on storage lockers too.
September 11, 2015
Google Public Storage Dee adams
Rented here for a short period and it was wonderful. Rob is incredible and very friendly. His cohort Sean was great too. I don't think I'll be needing storage again anytime soon, but I'd recommend anyone who needs storage to check this place out.
August 15, 2015
Google Public Storage Walter Bantle
Rob and Tim good group of guys that can hook you with storage!
August 12, 2015
Google Public Storage Vic Tan
I keep renting here over a few years with my wife. We keep coming back because it's a good place. The managers change from time to time but they are all good. Rob is there now, he is good too. Before it was Jeff and he was nice. I'll keep coming back.
August 5, 2015
Google Public Storage Disco Stu
Great deals here! Disco Stu loves the facility! Rob and Jeremy were fantastic! If you happen across another facility, back away! Not today! Disco lady! Also, Jeremy was really thoughtful on the merchandise to help me with my move. I ended up coming back and getting a few things he recommended.
July 29, 2015
Google Public Storage Beverly Coleman
Quality customer service. For my first time renting storage it went very smoothly and wasn't too costly or timely. Sean was a great help!
July 29, 2015
Google Public Storage Bethany Hauck
My experience setting up my Public Storage account was swift and the assistance I received to expedite my transition by Rob was exceptional. I was impressed with how he worked with me to get me in quickly, as my time was extremely limited. He communicated clearly and was very straightforward, showed me the space, and was very kind about it. I highly suggest this place, and the service these guys provide.
July 24, 2015
Google Public Storage Michael Kim
I really liked my experience here. It was quick and painless, and the manager Rob was funny and personable. There are some added fees when you decide to show up that aren't explained when you make a reservation, but it wasn't that big of a deal. I've rented at another couple storage places in the past, but this was the smoothest a move in has gone. This location is sort of tucked away in an industrial section of Kirkland, but it's easy to find if you use Google maps.
July 11, 2015
Google Public Storage Vernon Ribary
Rob and Sean were great. Friendly staff and the grounds look good. 5/5 would recommend
June 30, 2015
Google Public Storage Jessica Marie
Stacey was awesome! Very friendly and helpful!
June 24, 2015
Google Public Storage C
we got a great deal on a unit here. the total process was painless and took about 30 minutes. the facility is well maintained.The employees are helpful and courteous. one staff member in particular,Jeremy. Honestly, he deserves recognition for his great attitude and willingness to help really sets the bar for professionalism and customer service. He always greets us with a smile has really made and continues to make storing at public storage a positive one. The on-site manager seems to be doing a faboulous job and has been patient and understanding to our needs. I rocommend this facility for anyone looking for a storage unit.
June 23, 2015
Google Public Storage Cynthia Jones
Jeremy at the Kirkland facility has always been very helpful and polite. He goes out of his way to make sure I can get into my storage and can look up my account in seconds. The facilty itself I have used for many years and is convenient, reasonable and safe.
June 5, 2015
Google Public Storage tj brown
jeremy was awsome
May 14, 2015
Google Public Storage Mark Shriever
Came in to get boxes last week and was professionally helped by Rob. They offer some good discounts on boxes. Their rates for storage seemed high, but moving isn't cheap these days.
May 2, 2015
Google Public Storage Matt Stryer
Super friendly staff. Was easy and quick.
April 18, 2015
Google Public Storage Katie Hoyer
Rob was super helpful and very friendly!!
April 14, 2015
Google Public Storage David Vlasuk
My wife and I were very impressed with how helpful and accommodating Rob was in every aspect of opening a new account and finding a storage unit that met our needs. His associate, Naqib, was also very helpful and patient with us as we looked at several units while deciding which was best for us. We highly recommend this storage location. David & Dottie
March 28, 2015
Google Public Storage Courtney Wheeler
Love this place! Got a great deal and Rob was very friendly and helpful!! Convenient location and good staff. Thanks!!
February 26, 2015
Google Public Storage Renae Chapman
I have had a unit for over four years at this location. I am always greeted by Renae with a nice smiling face. She always goes out of her way to help, regardless of what silly questions or requests I have made. I am going to miss her working this location even though she assured me she is only a phone call away at the location she will be transferring to.
February 9, 2015
Google Public Storage Giomar Guevara
Brian and Renae were so helpful, friendly, and efficient. I am very pleased with my experience. Thank you Kirkland Public Storage!
February 8, 2015
Google Public Storage Steve Charles
Great experience with Renae and Jeff, easy accessible location and would definitely use again in the future. I've have 2 different units about 20 of the last 24 months, Renae was just as helpful with the move out arrangements as with the move in.
February 1, 2015
Google Public Storage Tyler McCuen
Great service; easy move-in; best rate I could find.
January 30, 2015
Google Public Storage Jim Mercier
Normally, I would never consider the importance of a storage unit until I realised just how valauble my contents are and how much care the managers take looking out for my stuff. Rene from the Kirkland facility goes so far above what I would ever expect that I can't say enough about how happy I am with her...She keeps a very watchful eye on the grounds and the units making it so I don't have to worry at all... If you are in need of a first class facility to store your valuables, go check them out... They get a double thumbs up from me...
January 29, 2015
Google Public Storage Ryan Rushton
Jeff and Renae are pleasant and helpful. Just beware that when you sign up at this location, you become the unwitting customer of the corporate office of Public Storage. I was reassured when I moved in that I need not worry about significant rate increases. 6 months later my rates increased by 20%. Jeff and Renae could do nothing because rates are set by corporate. If you intend to stay for awhile, know that Public Storage will take advantage of your loyalty by increasing rates until they extract as much money as possible from you.
January 21, 2015
Google Public Storage Alex Chan
Great service by staff Jeff and Renae. My lock didn't fit but Renae went the extra mile and helped me out and got my lock to fit. Well done.
January 16, 2015
Google Public Storage cami Okins
very willing to work with each individual guest! Brian really made the whole process very easy on my significant other and I. Definitely a friendly and welcoming environment! !!! :-)
January 16, 2015
Google Public Storage Becca Boo
Brian was pleasantly helpful and understanding through the storage set-up process and I'm very happy with this place being that I am a first time storage renter!
January 9, 2015
Google Public Storage Brittany Hart
Best storage rental facility I have ever used! Extremely helpful staff and fantastic units! Very clean and well maintained. Renae and Brian are always ready to answer any questions and are super knowledgeable! Plus, you can't beat such a great location!!
January 9, 2015
Google Public Storage Miss “Gigi” SAVAGE
My moving day was a disaster until I got to Public Storage and Paul L. an employee on his lunch break stopped everything to help me get straighened out. He didnt hesitate to give up his lunch time, get me one of those rolling cart things, and provide me with lock keys and paperwork in a jiffy. He was so genuine and helpful, he treated me like I was his Mom or next door neighbor. Thank you for helping me despite me doing everything wrong and infringing on your personal lunch too. You are the greatest Paul!
December 12, 2014
Google Public Storage Robbie Chevalier
I was helping my friend move and Teresa came out and asked if everything was going smoothly. It was nice of her to ask and she deserves a review
November 21, 2014
Google Public Storage Travis Hall
forgot my gate code and Allie was very helpful, as well as Jeff and renae
September 12, 2014
Google Public Storage Gomez Addams
Renae & Brian rock. They defiantly are a good team & know how to do their jobs great. Keep it up.
August 10, 2014
Google Public Storage Sanna Grohn
I called around looking for the best prices for a couple of weeks, even though each Public Storage has different prices each day, what brought me back to this location was the staff. Renae and Jeff were great and so extremely helpful and courteous. This is an excellent facility with a wide variety of storage options. Everything was clean, and the grounds were immaculate. What really made the difference was the staff, BIG thanks to Renae and Jeff. I highly recommend Kirkland Public Storage.
June 16, 2014
Google Public Storage Leirum Vad enigma
Jeff was extremely helpful as well as pleasant and accommodating.
May 26, 2014
Google Public Storage Lisa Marie Waxon
Jeff was a great pleasure to see the facility was awesome. Aaron was very nice to see on site...
May 11, 2014
Google Public Storage k p
The manager, Renae, was very knowledgeable, professional and efficient. She went way beyond expectations to help, and provided excellent service. Storage facility was secure, clean and well managed. Highly recommend this public storage site.
May 1, 2014
Google Public Storage Paul Grunden
Walked in and the employee greeted me in friendly manner. Helped me find the storage that I needed at the price I was willing to spend and got signed up that day. Worked out perfect.
April 30, 2014
Google Public Storage Peggy Smith
Rented a unit for about a year and the place worked out perfect for our needs.
April 4, 2014
Google Public Storage aaron maurer
Not only was the property manager professional and polite, Renae was very helpful in finding the unit that best fit my needs. Good customer service is difficult to find; it's apparent that public storage still values this concept as it was evidenced in my experience today.
March 28, 2014
Google Public Storage Dan Lally
Staff was very friendly and everything was straightforward. Prices were the lowest in the area while the facility is clean and looks secure. Jeff did a great job explaining all the details and all in all was a quick process.
March 27, 2014
Google Public Storage Rich Bell
Good
March 18, 2014
Google Public Storage Robert Hays
Seemily easy for storing you items in a nice pleasant enviroment. They communcated everything including a follow up call after I was done with the storage unit to make sure everything was ok. Impressive
March 18, 2014
Google Public Storage Shirley Posey
The young gentleman that helped me was very courteous, knowledgeable, & accommodating. I have used Public Storage before and is the only one I will ever use. No problems ever!
March 17, 2014
Google Public Storage Chris Nelson
Jeff was very helpful and can't beat $1 for the first month.
March 16, 2014
Google Public Storage Christina Do
Good place. Will rate it five stars.
March 15, 2014
Google Public Storage Kae C Lee
I been here for last 27th year . I run in to many different managers. Current manager Renae and Jeff are awesome people .
February 19, 2014
Google Public Storage John MacGillivray
Excellent customer service and Renae was very helpful with all of the record keeping. This is the third unit that we've rented at this location and this was by far the easiest of the three.
January 23, 2014
Google Public Storage Nancy Graham
Renae at Public Service is efficient, knowledgeable and friendly ! We enjoyed our dealings with her this morning. She made renting a space easy and quick. Thanks Nancy and Ed
September 3, 2013
Google Public Storage Alec King
5 stars for excellent customer service!!! Renae was extremely helpful, kind and accommodating. She made the stress of moving/storage a little bit easier. In addition, I received the fastest call-back after submitting a reservation request. My one criticism for Public Storage as a whole would be to outline ALL the move in costs up front, instead of waiting until you have to hand over your credit card. It was only $1 for the first month ( +administrative fees + buying the new required locks + renters insurance if you don't already have it = way more than $1)