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Address

23600 Military Road S
Kent, WA 98032
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

206-249-9978

206-249-9978

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

206-249-9978

206-249-9978

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 35/mo
    Online only price
    50% off first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 35/mo $47
    Online only price
    50% off first month rent

    No Obligation

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    5'x12'
    Online only price
    $ 53/mo
    Online only price
    $1 first month rent
    Small 5'x12'
    • Upstairs/elevator
    $ 53/mo $70
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    7.5'x10'
    Online only price
    $ 53/mo
    Online only price
    $1 first month rent
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 53/mo $71
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 54/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 54/mo $72
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 57/mo
    Online only price
    $1 first month rent
    Medium 8'x10'
    • Upstairs/elevator
    $ 57/mo $76
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 81/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 81/mo $108
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 132/mo
    Online only price
    Parking 10'x20'
    • Uncovered parking
    $ 132/mo $176
    Online only price
    1 unit left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 157/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 157/mo $209
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 203/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 203/mo $271
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 203/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 203/mo $270
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 243/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 243/mo $323
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

West Hill Storage Units Near I-5, Kent Des Moines Road

This Kent Public Storage in West Hill features a great selection of self storage rentals just minutes from Interstate 5 and Highway 99.
Located at the intersection of Military Road and Kent Des Moines Road, this facility offers a variety of cheap storage units, including indoor storage units and outdoor storage units in many different sizes. There are also options for vehicle storage, boat storage and RV storage on site.
An active community once named as Washington's "Sportstown of the Year" by Sports Illustrated, residents and families can use a 5x10 storage unit as an oversized sports locker to keep anything from skating equipment to golf clubs to baseball gear all neatly organized season to season.
Businesses in the Midway area can use a 10x10 storage unit to declutter a crowded office by storing extra furniture, extra supplies or boxes of files nearby.
For families up the road in North Hill a bit closer to Sea-Tac Airport, a 10x30 storage unit is the answer when suddenly needing to pack up an entire five-bedroom home.
The rental office at this location is open 7 days a week and sells moving supplies and moving boxes for extra convenience. Customers can take comfort in the fact that the manager of this property lives on site.
Kent has become an attractive destination for families and some major commercial and industrial companies over the years. Outdoor giant REI has its headquarters in Kent and Boeing and Amazon also have large facilities in the city. Plus, Kent has long had a strong presence in the steel industry.
Whether it's a big business or just a growing family, whenever the need for extra storage space pops up, call on this Kent Public Storage in West Hill to provide an affordable answer.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 379)

August 19, 2023
Google Public Storage Sharee Harms
Kathy did an excellent job at setting us up with trouble free parking. Highly recommend Public Storage Kent. We have used their services 3 times😊
July 8, 2023
Google Public Storage Thunderbolt
Access hours are pathetic! You should be able to access the building when ever you want!
June 24, 2023
Google Public Storage Julian Santoyo
Kathy was very helpful and getting ne set up thanks jathy
June 23, 2023
Google Public Storage Leticia Nolazco
Natasha is super helpful!
June 23, 2023
Google Public Storage Keanna Beaver
Natasha is Literally amazing and so sweet ! She was soo polite and she made our experience here amazing & she made us feel so welcome
June 23, 2023
Google Public Storage Greg Harms
We've used this location twice to park our car for a few months at a time. The staff are awesome and the location is close to the bus stop and a fairly short cab ride to the SeaTac airport. Love the app for super easy access.
June 23, 2023
Google Public Storage angel monje
Natasha provided me with wonderful service and has was super helpful!!
June 23, 2023
Google Public Storage Anna
Travis the manager was great and helpful. Fair pricing and I appreciate the professionalism. I would recommend this public storage location because of the wonderful staff.
June 16, 2023
Google Public Storage Mike Sharma
Made a reservation and said I will be down in 10 minutes.I Was indicated I had a lot of time since they closed at 6pm. I arrived at 4:50pm and the office was close and the number I called I was told sorry there is nothing I can do for you. This place made a promise and did not keep its word. Rate was way higher then online.
June 16, 2023
Google Public Storage S Doyle
June 14, 2023
Google Public Storage Travis Mabey
April 15, 2023
Google Public Storage Darrell Herzog
Bryttany is more than a five star host. I love all the staff at this location. You will have a great peace of mind knowing that your items are secure and this facility is clean. I'am a long term very satisfied renter.
March 26, 2023
Google Public Storage Samantha Ruiz
Travis always goes above and beyond when helping us
March 10, 2023
Google Public Storage DREAM JOVAS
Bryttany was such a nice lady who help me make thing easy and fast in order to get a storage as much as to my satisfy I will recommend you visit the storage for Your need brettany will be ably to solve your problem if she is still work over there now .
March 8, 2023
Google Public Storage Wacky Guy
February 24, 2023
Google Public Storage Lake Stephenson
Very happy with my experience here! Travis was a huge help with finding the perfect storage unit for me!
February 21, 2023
Google Public Storage Diana Abrego
Bryttany was very intentive and listened to my needs and wants, great customer service.10 stars!!!
February 3, 2023
Google Public Storage Diana Hibbs
Bryttany is awesome! Answered all my questions.
February 3, 2023
Google Public Storage Skye Aija
I actually reserved a unit at a different location and was having issues with no one being on site to finish my setting up my account. I went to this location and Brytanny was so incredibly nice and helpful! If this location had the unit type I was after, I would have switched on the spot just to have her as my property manager! 10/10 I recommend working with Brytanny!
January 25, 2023
Google Public Storage Mahad gaming
Bryttany gave Amazing Customer service, showed me around the property and answered all my questions as well as helping me download the app. Great service
January 25, 2023
Google Public Storage Shirley Lahargoue
Bryttany was very helpful and kind and sweet so appreciate all of her help🥰
December 23, 2022
Google Public Storage Jasvinder Singh
Got a 10x10 unit at very reasonable price. Brittany is so helpful right from showing the unit and explaining about the company's policies. I will recommend this storage unit because of its reasonable price compared to other storages around the area and its easy accessibility to the I-5 and Kent-Des Moines Road....Tandeep & Jasvin
December 21, 2022
Google Public Storage Irvine Mburu
If you happen to reach Bryttany, you’ll be in great hands! She was super nice and worked with me in a tough situation! Easily recommend to come to this location just so you get her assistance!
December 17, 2022
Google Public Storage Sean Hurley
Brian was the bomb and was great about helping us out and making great recommendations!
December 6, 2022
Google Public Storage Goldy Watts
October 30, 2022
Google Public Storage Gilberto Ramirez
Bryttany was extremely helpful, great customer service
October 30, 2022
Google Public Storage Sara McClaugherty
Bethany was very helpful to me and my boyfriend. I always saw her in lot picking up garbage and always with a smile, well at least when she was approaching customers. She even swept up the little pile of dirt outside of the unit my boyfriend and I just moved of. We for sure would have stayed at that storage facility if you could access after hours. Thank you Bethany for all your help👍😎.
October 13, 2022
Google Public Storage x_______ x
Bryttany, was super welcoming and made everything so easy to understand. Super friendly and great customers service!
October 6, 2022
Google Public Storage Jennifer Gellner
Peter was awesome and helped me get my unit quickly and easily.
October 6, 2022
Google Public Storage Sandy Andy
AVOID THIS PLACE IF YOU CARE ABOUT THE SAFETY OF YOUR BELONGINGS. They use PLYWOOD doors. I was working in the area from out of town, I was in a rush I had to catch a flight last minute and rather than fly with all my tools, I rented a small unit to store them until I came back. I called up to ask if I needed to check in during office hours because it was close to closing. Bryttany on the phone said no, but the main gate stopped working and it still hadn’t been fixed so she’ll have to manually close it and lock it up for the night. Great customer service she said she would wait for me to lock because I was stuck in traffic. Got there and noticed the plywood doors….I’ve never seen that in any storage unit…but I was rushing to catch the plane and sometime during this rushing and the time I came back, I lost the keys, my fault. I started work the next day and called and asked how much it would be to remove the lock. They said I only have to pay for a new lock, but it’ll be 5-7 business days to break the lock….ok so I buy a few new tools to get me through the day before my own hired locksmith can come. He drills through the PS lock in 30 seconds… I grab my tools and put on a new lock. Few days later I get a call from Bryttany at PS asking about my vacancy….my vacancy? Apparently only a day or so after the new lock is on, someone clips it. Luckily my unit was already empty. But no security cameras around to figure out who it could’ve been. And customer service basically told me to F myself, the administrative fee is non-refundable or transferable whatsoever. PLYWOOD DOORS….You could cut around the lock or cut the door off the hinges with a circ saw in less than a minute, and no cameras around to see! Public Storage, you putting your name on this dump? I was a longtime customer…was.
October 1, 2022
Google Public Storage Lucio Lara
Bryttany she does wonderful work helping me to get a storage, she give me all the info I need.. thank you
September 30, 2022
Google Public Storage Crystal Warren
Bryttany was the most sweetest person ever. She was honest. I literally was telling her she made my day today especially after this move. I really appreciate her energy.
September 30, 2022
Google Public Storage Mariano Nunez
Bryttany excellent service all the time, she is always helpful and kind
September 29, 2022
Google Public Storage Carie Trujillo
Bryttany is awesome and a great help, she made my vacate process nice and easy.
September 29, 2022
Google Public Storage amina
Bryttany is very nice and gives great customer service and a great at multitasking
September 25, 2022
Google Public Storage Liz W.
Wonderful service by bryttany .
September 20, 2022
Google Public Storage kolinta thenno
Peter his very good help
September 17, 2022
Google Public Storage Stacy Marlon
Bryttany excellent associate. 5 stars, promotion time
September 17, 2022
Google Public Storage Nhu Huynh
Bryttany excellent customer service, understanding, sympathetic, and great at her job
September 16, 2022
Google Public Storage Yony German
Bryttany was extremely helpful and showed me around the property and how to access my public storage app.
September 15, 2022
Google Public Storage minwoo park
Bryttany is amazing and very helpful all the time!
September 15, 2022
Google Public Storage Ellen “Etsc10” Terwillegar
Bryttany, you have been SO good to me! You have gone above and beyond for me! Thanks a million, ET
September 10, 2022
Google Public Storage therasa Wilson
Mark had no problem showing me where my unit was he was friendly and polite I definitely would recommend two friends
September 9, 2022
Google Public Storage Joann Browne
Bryttany great customer service great personality!!
September 4, 2022
Google Public Storage Darrell Harzog
Peter was absolutely a gem. The process was easy and seamless. I recommend this site. It is Awesome!
September 1, 2022
Google Public Storage Jesus G Vazquez
Bryttany paid very good attention to my needs and made my experience extremely easy. I’m very happy with her customer service.
August 27, 2022
Google Public Storage Ivory Solomon
Bryttany is amazing and a stellar employee! She goes ABOVE AND BEYOND the call of duty! A true rockstar employee. Every time I call and come into the establishment, she is always welcoming extremely helpful and ALWAYS professional. If there are any opportunities for advancement within the company please make her your immediate first candidate!! A+++
August 26, 2022
Google Public Storage Celso Roque
Bryttany, was very helpful and pleasant. She got me all set up with the app and showed me around the property, great experience!
August 20, 2022
Google Public Storage LoveMarie DC
Bryttany, thank you for helping me out today with my storage needs. You’re awesome! Thanks again 😊
August 19, 2022
Google Public Storage Heriberto Melara
Bryttany was very helpful and showed me around the property. Great experience
August 19, 2022
Google Public Storage Kayla Love
Brittany she went above and beyond to help me move in. I can’t thank her enough. Such great service and so friendly. She made my move in so great today 💗thank you so much .. need more employees like her!!!
August 10, 2022
Google Public Storage Theresa Boslaugh
These guys are awesome!
August 2, 2022
Google Public Storage Kim Cuasay
Fast & easy process/check in. Staff is nice & walked me thru the entire process. Altho I wish they have more climate control rooms.
July 25, 2022
Google Public Storage joe garcia
Stop on by check out Andrea best public storage manager.hands down.Great customer service.five star woman. Thanks for your help Andrea.
July 19, 2022
Google Public Storage Jon Booth
Very helpful staff!
July 7, 2022
Google Public Storage ahlicia
Andrea was so awesome to me and very helpful yessssssssssss!!!!!
July 5, 2022
Google Public Storage Stephanie Huerta
Andrea was a great help! She helped me set up my storage unit and helped me getting set up with all the necessary information that I needed to know. Andrea provided great customer service and was very helpful!
June 28, 2022
Google Public Storage Maria Raygoza
June 28, 2022
Google Public Storage Ali Slammm
Andria was super helpful and excellent
June 23, 2022
Google Public Storage Ali Ahmed
Andria was very helpful and accommodating. She got us what we needed with an affordable price.
June 14, 2022
Google Public Storage Laurence Fiedler
Andria was very patient and kind! Excellent
June 12, 2022
Google Public Storage Kandee Munson
Extremely helpful and very kind was Andria
June 12, 2022
Google Public Storage Bella Bleu
Andria went above and beyond! Excellent service! Very pleased! Thank you Andria!! 😊
June 10, 2022
Google Public Storage Timmyka Barber-White
Peter was extremely helpful , nice and professional!!
May 30, 2022
Google Public Storage Tre Adams
I helped my my mom move some stuff out recently And it was a really great experience Andria was amazing and extremely helpful and incredibly nice would definitely recommend to anyone else in need of a storage facility.
May 30, 2022
Google Public Storage Israel Rios
Andrea is great! She helped us find our storage lot and helped turning on the lights. 5 star review. Great customer service and very helpful and respectful.
May 30, 2022
Google Public Storage Antonio Wright
I appreciate Andria and all she does, one less thing to worry about
May 8, 2022
Public Storage Randall Dalrymple
Who is the GM of this facility ..
May 5, 2022
Google Public Storage ashly weber
If you enjoy having your items stolen and having employees not care or even fein an attempt of caring or try to help you, now that thousands and thousands of dollars worth of items and tools necessary for your livelyhood, and 2 lifetimes worth of sentimental memories and mementos you can't replace. Then this is the storage facility for you!
April 14, 2022
Google Public Storage Laura Artman
Absolutely the poorest quality storage facility. I rented online but suggest you visit prior to renting. Dark, cold and units were burglarized. Store your possessions elsewhere.
April 8, 2022
Google Public Storage Edward Galore
Peter was extremely helpful. Would rent here again. I rented here for 5 years
March 11, 2022
Google Public Storage Thung Kim
Madison was extremely patient and helped me out tremendously with choosing the right space for my storage needs over the last 2 days.
March 11, 2022
Google Public Storage Ron Stewart
Madison was very helpful and pleasant to work with! She's a keeper! Great customer service!
March 2, 2022
Google Public Storage Jorge Espinoza
If you're looking for a place to keep your stuff and forget about it, look no further. Just dump your excess blankets, old lamps, and old furniture here but make sure you get it all in one go. Don't even think about adding to your unit conveniently. There's hardly ever anyone in the office to give you a key to a cart should you need to put something away, making some items a hassle and making unnecessary multiple trips. This place is poorly lit and all the temperature controls are busted. My unit came with mold and nothing was done about it. And don't you dare lose the key they give you because whenever you need to acess your unit again with no key, you'll need to let them know two to three weeks in advance because there are no master keys and it takes them that long to find someone to come open your unit. Kent Supreme Storage is a little pricier but definitely the way to go
February 19, 2022
Google Public Storage jaye sed
Madison is awesome! Keep her!
February 16, 2022
Google Public Storage ALEEN KUMAR
Madison was great she was very polite and toured us around and answered all or questions great work
January 30, 2022
Google Public Storage Juan Carlos Leon
Madison was awesome she gave great customer service 😃👍🏻👍🏻
December 3, 2021
Google Public Storage Kyra Phillips
Nothing worthy of mentioning both positively or negatively. An average public storage in an average part of town. I do feel fancy when I unlock the gate from my phone though, I like that feeling.
December 2, 2021
Google Public Storage Patrick Cameron
November 19, 2021
Google Public Storage Jason Lovecraft
November 15, 2021
Google Public Storage Quinzel Aralia Alicia Timberman
October 6, 2021
Google Public Storage Derek Manaka
I spoke with Melissa to help setup a move in date and she was very friendly and helpful. Once I was moving in to the unit Brandon was thorough and efficient in helping me setup my account and helping me locate my unit. I would highly recommend using this public storage because of the accessibility and customer service.
September 5, 2021
Google Public Storage Eddie Ferlah
Melissa is amazing ! First time renting a storage out and she made it a breeze ! Helped me last minute to check in since I was having issue checking in online by myself. She was super helpful , sweet and informative and also made it easier for me to find a better unit to make it less of a hassle for me. Which I totally appreciated . I would definitely recommend to rent here.
August 1, 2021
Google Public Storage Rocco Vranizan
July 21, 2021
Google Public Storage DandyandDaisy4ever
Nice and friendly staff. Not real happy with the fact that our storage bill went up $40 and of course no mention of it before hand. Due to covid i feel like they are trying to make up for lost revenue by up-charging the same people who paid them during covid and helped keep their doors open. Isn't that an awesome thank you.
June 29, 2021
Google Public Storage Graham Null
Teuila was really great, she answered all my questions. I have never rented a storage before so I had a lot of them. If your lucky enough to meet her she is awesome.
June 22, 2021
Google Public Storage Marty Christensen
May 23, 2021
Google Public Storage Levixthan
Melissa is nice and smile is great
April 29, 2021
Google Public Storage R Lamp
Awesome customer service 👏 👌
April 8, 2021
Google Public Storage Lester Nalls
Nice place
April 6, 2021
Google Public Storage Jose Lucero
Come here To this place .
March 25, 2021
Google Public Storage Blackhouse Barrington
Melissa is AWESOME times 10
March 22, 2021
Google Public Storage Kao Saechao
Too strrict
February 9, 2021
Google Public Storage Yung Whoda
February 3, 2021
Google Public Storage Andrew Hughson
Melissa has done such an amazing job helping me out everytime I have come into this location. She has never let me down! Exceptional customer service! 😃😄😃😄
February 3, 2021
Google Public Storage Chelsea Johnson
Melissa is so helpful! I had so many questions and she had an answer for everyone. She made the whole online leasing process easy for me to figure out and helped me best decide what size unit would work best for me. I'm glad I chose this location!
February 3, 2021
Google Public Storage Ana Medina
Thank you Tony for helping me understand the steps to take during the pandemic to figure out a solution during the awful financial hardship caused by corvic-19. He was friendly and happy to help.
January 26, 2021
Google Public Storage Glenis Mitchell Sr.
Melissa is AWESOME
December 30, 2020
Google Public Storage Constance Carveth
I always get whatever help I need from my storage facility, they never hesitate to help
December 15, 2020
Google Public Storage Rosemary Paresa
December 10, 2020
Google Public Storage Jessica Herrick
Over priced, Office and Entry gate always unexpectedly closed. I have drove there a few times with a car full and they had problems with the gate so i was Sh*t out of Luck😡also have gone to pay my bill and they were closed early! Therefore I had received an extra $20 late fee. Happens too many times. Also after I moved my stuff in they raised the price by $60 each month!!
November 21, 2020
Google Public Storage Raymond Fenton
Presentable
November 9, 2020
Google Public Storage Omari Hilliard
Melissa is great always giving the best customer service to me I appreciate it. I will refer everyone to rent at 23600 thanks you're are the best
October 31, 2020
Google Public Storage Gabriel Hernandez
October 10, 2020
Google Public Storage Jaden Wolf
October 7, 2020
Google Public Storage Robyn Manaway
DO NOT USE THIS STORAGE. Both mine and my father storage unit was broken into and things were stolen. Locks were changed but never informed there was theft in our units. NEVER AGAIN!!! Location on Pac Hwy is trash!
October 5, 2020
Google Public Storage Marcellette Williford
Unkind and very absent staff and EXTREMELY UNREASONABLE TO WORK WITH ABOUT PROBLEMS
September 11, 2020
Google Public Storage Patrick Andraste
August 31, 2020
Google Public Storage cudi zdensk
very nice staff and thank you melissa
August 25, 2020
Google Public Storage Ruby Ellis
I came into this store with no idea where to even start. Melissa was very helpful with all the information I needed.
August 17, 2020
Google Public Storage Tara Jimenez
WOW!!! IAM very shocked to see all these great reviews because I had a HORRIBLE experience. And with the way they treated me... I could not have been the only one. First off.... It's always so empty. With cobwebs all around - in my unit - and everything .... So leaves me to believe it is not very busy. Probably because their miserable attitudes. It's a very long story and I won't get into it all .. But from day one they basically denied me entry of the unit. It is my uncle's unit but I was an authorized user. The first time Melissa approached me I was leaving out because I was unable to find the unit and I guess because I was looking around for it she thought I was there doing something wrong. She ran up to my car very rude and asked if I needed help. I told her ... I was just looking for my unit and I couldn't find it which was weird cuz I going it just fine last night when I moved my things in... She cut me of and asked which unit. I told her and she said before I even finished telling her , that unit belongs to a man. Which I assumed she already knew which unit I was looking for because I entered the gate code ... That is important because out of the four times I may have went there she tried saying I did not use the gate code ONE time. Which was completely untrue. I know how PS is about the damn gate code so I always made sure I seen it greet me and say good bye when punching in and out. I asked her if she was the manager and she said she was And I asked her why she is so rude cuz I wasn't doing anything but trying to find my unit. I was alone.... Two friends of mine were in my vehicle but they didn't even get out of it for a second. She told her boss that I refused to give her my ID and had for people running wild... A couple days later when she approached me again I asked her why she lied on me. She ignores the question and was forcing me off the property telling me get into your car and go... I usually snap out on people who are supposed to be helpful but chose to hate their jobs and take it out on the customer. But in this situation I felt like that is what she is expecting so she has reason for what she is doing. So I did not. Not one time. But this broad kept on lieing. Making something up outta nowhere. And each little thing like use the gate code ( which I always did anyway) have your ID... Bring no one... I complied but she had some thing against me for I have no idea... now she has decided to not allow me access to the unit but to find someone else to come and get my things out they have not answered the phone or made somebody else capable of coming in there and I'm getting ready to sue if I lost my stuff do to this I will sue because I know they will have no proof of anything they said I use the gate code every time there cameras in their system shall prove that I'm not worried about that.... But the way they treated me was harassment and I will not allow to be harassed for absolutely no reason.... You will hear from me for sure
March 17, 2020
Google Public Storage Marlayna “Marci” Franklin
January 31, 2020
Google Public Storage Isaia Fatuesi
Good place nice prices
January 16, 2020
Google Public Storage B.
December 15, 2019
Google Public Storage Chahir “Sha” Turki
December 10, 2019
Google Public Storage Kayla Smith
Thanks to teuila she is a great help ! Great energy !
December 10, 2019
Google Public Storage Mike Goffinet
Thank you to Teulia for assisting me with a refund for a payment made by mistake! After waiting for a reply on this request for a few days, she made it happen right away.
December 5, 2019
Google Public Storage Jennell Barrabas
December 2, 2019
Google Public Storage mary snyder
Wonderful management and customer care from Mellisa. If you want a fair and safe location to store your belongings, do it here.
December 1, 2019
Google Public Storage Erik and Mary Snyder
Melissa was great!! She showed excellent customer service. She was efficient compassionate and caring. I Highly recommend this location because of her!
November 30, 2019
Google Public Storage joshua henriquez
Melissa & jessica are the best employees I have encountered at public storage I have had several bad experiences with other locations and these two employees have made me feel comfortable and safe with my belongings!
November 27, 2019
Google Public Storage Stacy Jackson
Liz is great
November 27, 2019
Google Public Storage Andrew V
Liz was amazing and super helpful! Great experience!
November 26, 2019
Google Public Storage Lucas Zimmerman
Melissa is AMAZING !!!!!!
November 12, 2019
Google Public Storage Gabe Fejeran
Liz was cool and helped me out a lot.
November 4, 2019
Google Public Storage Dasiel Duarte
Bueno. Liz
October 29, 2019
Google Public Storage Cookie Thompson
I chose this Public Storage facility not only for the great price and location but also for the posted rave reviews. The staff is the best!! Exceptional customer service!! Melissa was very friendly, knowledgeable and accommodating with my reservation. Lori assisted me when checking in and she was equally friendly, knowledgeable and accommodating. Facility is clean and the units have easy access. I recommend this location for family and friends.
October 21, 2019
Google Public Storage Yareli Buster
You guys are great
October 21, 2019
Google Public Storage NasEr Amar
Good facilities along with good price.
October 13, 2019
Google Public Storage Orville Tate
The staff was very friendly and helpful I would rent a space anytime from them
October 1, 2019
Google Public Storage mitchel palomata
Thanks Melissa
September 20, 2019
Public Storage Rick Desroches
Can I store a 2016 26ft RV travel trailer and how much
September 14, 2019
Google Public Storage Brianna Burns
The only public storage that I will go to. The manager is very helpful with my moving needs. This public storage is clean and no rats!!! I highly recommend!
September 11, 2019
Google Public Storage demetrius glover
Awesome customer service. Melissa was very helpful.
September 7, 2019
Google Public Storage Isaiah P
This place is the bomb! 💣💣💣💣💣
August 28, 2019
Google Public Storage William Fritz
I drive by everyday I stopped in to check on some boxes and left getting a free box and knowing what I do not use I can return . Thank you Melissa. Cheers 🍻
August 14, 2019
Google Public Storage Alikhan Ameeri
I met with Melissa, she is a nice lady, she helped me greatly, I appreciated of her help and very nice behavior, I recommended one of my friend to use this property
July 30, 2019
Google Public Storage Lisbeth Reyes
Came in with a lot of questions and Melissa was amazing at answering all of the questions I had. Great attitude and very helpful.
July 19, 2019
Google Public Storage King Carter
Mellissa did a awesome job helping me with finding the correct unit for me.She has great communication and made things easy for me. Thank you.
July 13, 2019
Google Public Storage Mark M
Melissa was extremely helpful and professional. I needed a unit and she helped me find exactly what I needed. She understood my needs and pinpointed exactly what unit would suit my needs. Thanks again! Amazing company and even better employees.
July 5, 2019
Google Public Storage Gordon Aaby
Melissa is awesome and beautiful and helpful and so on and so on. Thank you very much
June 23, 2019
Google Public Storage Gregorian
Best staff. They give over 100 percent effort. Recommend to family and friends.
June 12, 2019
Google Public Storage Maria Torres
I am very grateful to Melissa for helping me with my storage space need for my son who is returning home from college. She was welcoming and her customer service and personality were outstanding. She took the time to show me the storage space to my specifications and also walked me through the paper processing diligently. Melissa was awesome and very courteous and positive. She is an example of an exceptional customer service staff. Melissa at this storage location does far beyond exceptional, literally each time. She's our angel sent from above. We lost our keys to our storage space. When we approached her for assistance, she did not hesitate, got on the phone, and got a helping hand to help us. To the gentleman who is helping us, thank you so much. You're awesome too!!!
June 8, 2019
Google Public Storage Arkansas Yella
I move furniture and I have four stoarge units in three differ cities in the Seattle area and this is one of them. Good prices good units
June 2, 2019
Google Public Storage Jeanine Thomas
Lisa was awesome. Very very very helpful. Wonderful personality and that is rare. The place is on lock. Security is very good. $25 for a month is nice.
June 1, 2019
Google Public Storage Jose M
Highly recommend this location. The staff is great. Melissa and Lisa are amazingly nice, courteous and helpful.
May 31, 2019
Google Public Storage Simona Aiworo
Came in today and Melissa was very helpful she makes sure i was good she kept a smile on her face. She was great I really appreciate her service .😊
May 31, 2019
Google Public Storage SHADOWSALPHA SNIPEZz
Tiffany and Melissa was awesome
May 30, 2019
Google Public Storage Joniqua MArshall
Great facility to rent with. Reasonably priced and the receptionists are friendly and helpful.
April 29, 2019
Google Public Storage Doudou Badji
Lisa was very professional and friendly, everything was parfect.I got my storage very quickly without wasting times.thank you so much you make my day better.
April 25, 2019
Google Public Storage Bridgette Jones
My experience with the ON SITE management has been AN EXCEPTIONAL AWSOME EXPERIENCE!!!! with ALL of the trauma that's happened in my life she has been an AMAZING PROFESSONAL woman to have had the experience to work with!! PROMOTION IS DESERVED!!!
April 5, 2019
Google Public Storage Michael Mullins
Had very helpful and friendly services. The storage area was more then adequate for my needs and my space was both clean and secure.
April 2, 2019
Google Public Storage Janice Crisostomo
Like to thank your employee Melissa for doing a well job with assisting me with a storage. She has been awesome with showing a unit and provided a lock that i needed thank you again for her wonderful help. Fast, courtious, kind, respectful, with lots of great experience.
March 27, 2019
Google Public Storage Chares Yates
Fast friendly staff that is more than helpful.
March 25, 2019
Google Public Storage Licotto Ventures
DEFINITELY my best storage experience! Melissa is pretty much fantastic -even when she 'thinks'she knows me and being me the keys for the cart when she sees me enter the hate 😁😋
March 15, 2019
Google Public Storage Accardo Capone
Melissa took good care of me . Thank you 😀😎
March 13, 2019
Google Public Storage Brianna Gunderson
Thanks Melissa for making it happen! You're awesome!
February 11, 2019
Google Public Storage Travis Dahl
February 8, 2019
Google Public Storage Samantha Kramer
February 2, 2019
Google Public Storage Josh Dutcher
Melissa, Shayla, and Lisa were extremely helpful in a very difficult situation. I made a mistake and booked at the wrong facility and they got me into a unit here right away and cheered me up in the process. These ladies do an awesome job. :)
February 2, 2019
Google Public Storage Brandon Butler
I have stored here for a while Melissa& Lisa &Shayla keep my stuff safe clean they are Great👍🏾👍🏾👍🏾👍🏾👍🏾
February 1, 2019
Google Public Storage Gilbert Garliyo
Melissa very helpful. Extended hours to access storage unit. Upgrade elevators. Repaved grounds. Reasonable prices for variable size units. Property #26413
January 31, 2019
Google Public Storage The Late Great Johnson
Malissa is very awesome even though the first day I came in I couldnt pay she didn't get discouraged or get an attitude she worked with us and kept a smile really loved the service 10* if possible
January 27, 2019
Google Public Storage Howard-Isaiah Aga-Morash
Lisa was a big help on getting my first storage space. Thanks to her everything went smoothly👌🎒💯
January 17, 2019
Google Public Storage Joseph Warra
Nice and dry and well maintained. Good security and lighting. Pleasant and helpful staff. Only one thing missing - an espresso stand!
January 14, 2019
Google Public Storage Knives Millions
Shayla was very helpful and courteous. Thank you!
January 13, 2019
Google Public Storage Larry Griffin
Was at this property yesterday with a friend, the staff - Melissa and Lynne were extremely friendly and helpful
December 11, 2018
Google Public Storage shawna pierce
December 1, 2018
Google Public Storage Shayla Lyons
Melissa had great customer service! She explained everything really well! I know my things will be safe storing here! Her property is very clean! Thank you Melissa !
November 19, 2018
Google Public Storage Josh Ferguson
The security gate is broken and stuck wide open. There is no way to get a hold of anyone at this national company to advise them of the security failure.
November 15, 2018
Google Public Storage Killa Mobb
Could have nicer staff
November 14, 2018
Google Public Storage Michelle Weed
Melissa is AMAZING! She is so helpful making sure I get the right space and the best price for my budget. The property is always clean and I will always and forever use public storage for all of my storage needs!! 😍💛😎👍🤘
October 22, 2018
Google Public Storage Jamica Jenkins
Melissa was a pleasure to work with.
October 18, 2018
Google Public Storage Teresa Lira
Michelle was very nice and helpful. She told us about deals available and we saved a bunch of money. Enough to go out for dinner.
October 17, 2018
Google Public Storage Katie Creamer
October 15, 2018
Google Public Storage Kathleen Cline
Great move in service
October 7, 2018
Google Public Storage Li Bra
The manager Melissa was so helpful and very friendly. Fantastic customer service!
September 17, 2018
Google Public Storage Bridgette Jones
September 17, 2018
Google Public Storage Belinda Hays
This is my second year, here at public storage, I had such a wonderful experience, last year when I needed storage from Melissa,so I choose to come back during this trying time moving is such a stressor all by itself, it helps that someone such as Melissa is there to help ease some of the burden by explaining size , price, who's available if for some reason this site can't accommodate my storage needs, that I found her to be very helpful, that I stopped to give this feedback about my and my families experience at this kent location and would definitely and have recommend public storage and Melissa as a contact to start process, thanks again Melissa, for everything...
September 11, 2018
Google Public Storage mardi mackay
Melissa is just great to work with. Nice clean facilities, ask for Melissa she is the best!!!!!!
August 27, 2018
Google Public Storage DARLAN DAVIS
Great service!
August 23, 2018
Google Public Storage tannman6
Melissa rocks she keeps my stuff safe she is always smiling and care so much about her customers 👍👀
July 25, 2018
Google Public Storage Lorena Hawn
Just moved my dad of a unit here. The property manager was super nice and friendly. The unit worked out great.
July 17, 2018
Google Public Storage Priscilla Monsisbais
Michelle was awesome today, she definitely made my move nice and easy 🙌🙂👍🏻
July 8, 2018
Google Public Storage Coletin Kittleson
it not a good place units get broken into so much that they are the only public storage that closes at 630 pm instead of 9 they don't even fallow there own rules
July 3, 2018
Google Public Storage carmen clark
I came in distraught about a 3 day vacate from my apartment complex. Michelle has made my day! Super nice and very helpful. Some people try to get you in an out and she was so patient and not trying to get into anything I didn’t need. I got a great deal because of the Storgae Celebration Sale!! I’m happy with the service, the hours and location and very much pleased with Michelle!!!!!!!!!!
July 1, 2018
Google Public Storage Roneil Wheaton
Melissa and Sherry took care of me
June 29, 2018
Google Public Storage Shari Mclean
Best customer service ever!!
June 26, 2018
Google Public Storage Shayne Freeman
MJ was very helpful in finding me the unit size that I needed and answered all questions that I had. Great place to rent.
June 15, 2018
Google Public Storage britanny rader
Melissa was outstanding. I came in a hurry and she helped me as quickly and professionally as she could. Thank you!
May 18, 2018
Google Public Storage Ashante Cleveland
Melissa was great!!!! Thank you
May 14, 2018
Google Public Storage kerry mcdole
Super easy to get set up and Melissa was awesome!! Friendly and thorough.
May 12, 2018
Google Public Storage william Fenick
Melissa &Lori took really good care of me and listened to my needs thank you for being so AWESOME!!!!
May 6, 2018
Google Public Storage Swany Mcjimpson
Melissa was a very nice welcoming person when we walked in! She did an excellent job getting our storage space!
April 26, 2018
Google Public Storage Adrian Torres
April 26, 2018
Google Public Storage Muktar Ali
Melissa, and Kat were really awesome.
April 12, 2018
Google Public Storage Roberto Chavez
Melissa was very helpful n respectful
March 29, 2018
Google Public Storage Micaela Solis
I love this store and it's amazing!!
March 19, 2018
Google Public Storage Phillip Powlus
Thank you Melissa for helping me . great customer seevice . highly recommend this location
February 24, 2018
Google Public Storage Denspion
Went in this morning to get my unit setup and begin moving my things in, was quick, and easy, Lisa and Lori both did a great job explaining all the details to me. They even gave good recommendations on additional accessories to get to make sure my items are kept in the best condition possible. Easy access and brand new elevator with plenty of space to bring up furniture.
February 7, 2018
Google Public Storage Brian Harms
The price for a unit is cheap, but the hours of access are inconvenient, at least one of the elevators was down the whole time I was there and it was very inconvenient to move my stuff in and out
February 2, 2018
Google Public Storage stig inferno
Melisa and Lori are #1 renters! So good unit renters! Go see!
January 30, 2018
Google Public Storage Port Kennedy
January 27, 2018
Google Public Storage Caroline Bowman
Getting a space here was super easy. When I didn't need it any longer, canceling was also easy - less than five minutes to get habdled. When you're in the middle of moving, anything that makes your life easier is great and this place helped reduce the headaches. Shout out to Liz for being helpful and explaining everything!
January 27, 2018
Google Public Storage David Stultz
January 22, 2018
Google Public Storage Chelsea Ruluked
Melissa was very helpful today with us and we found a perfect storage size. Explained everything thoroughly and I highly recommend this location. Thank you again!
January 15, 2018
Google Public Storage THE D FAMILY
Melissa always takes care of us thank you for keep our stuff safe
January 11, 2018
Google Public Storage Victor Mitchell
January 8, 2018
Google Public Storage Norma Mercy
Great customer service!!!
December 23, 2017
Google Public Storage Mohamed Osman
Had a reservation at another location tiffany and Melissa helped me with getting to the right place and going over merch I need to protect my goods thank you
December 22, 2017
Google Public Storage Jasmine Rodrigues
Melissa rented us a safe space for our stuff thank you
December 16, 2017
Google Public Storage Brandon B
Melissa got me taken care of
December 12, 2017
Google Public Storage Naquan White
December 10, 2017
Google Public Storage Chris Brinkman
Thank Melissa for keeping my car safe !!!!
November 19, 2017
Google Public Storage Deborah Crow
great service and fast ... thanks Tiffany!!
November 18, 2017
Google Public Storage Willie Harper
Tiffany & Melissa helped me they are awesome!!!!
October 27, 2017
Google Public Storage JEANNE DUNN
Melissa was great! Great customer service! Good location and easy access to unit.
October 7, 2017
Google Public Storage Christine Fischburg
October 2, 2017
Google Public Storage Lorenzo Creekmore
My experience with Tiffany and Melissa was great. They explained everything thoroughly and was patient and made this experience a great one. Thanks PS Family.
September 30, 2017
Google Public Storage Shanee Marie
Vanessa was very helpful and got me in and out
September 12, 2017
Google Public Storage ernst jeanpierre
shayla Best customer service
September 10, 2017
Google Public Storage Michael Panzo
Kind of rundown
September 9, 2017
Google Public Storage Timothy Klock
Quick and great service
August 28, 2017
Google Public Storage Melissa Watkins
Prices were very fair....Melissa had awesome customer service skills. Venessa was very knowledgeable for her first day and being new to the company!!!!
August 28, 2017
Google Public Storage Brady Beck
Venessa and Melissa are awesome! They really helped me out getting into my new storage room!
August 26, 2017
Google Public Storage Tiffany Guerra
August 23, 2017
Google Public Storage La Mariposa
Shayla does a great job
August 1, 2017
Google Public Storage Bettina Page
Fast and easy setup. Friendly service.
July 25, 2017
Google Public Storage Joshua Andrea
Shayla did a great job helping me into a unit!
July 24, 2017
Google Public Storage Destiney Sheaffer
Melissa provided us with excellent service, the units are reasonably priced and not a bad location either.
July 22, 2017
Google Public Storage gilgamesh 2007
July 19, 2017
Google Public Storage Desiree Diaz
Thank you shayla for the Great experience
July 7, 2017
Google Public Storage Bryan Perez Cirino
Outstanding! The Melissa went completely out of her way to show me everything that I needed to know about the storage. She also gave me the option to get a storage closer to the door so it would be easier for me to move my stuff. 100% recommend ! Thank you Melissa!
June 27, 2017
Google Public Storage Leif Christensen
Shayla was friendly, prompt, and was able to get me set up quickly and had answers to all of my questions. A positive experience.
June 27, 2017
Google Public Storage Apollo
Found mouse poop in my storage unit
June 26, 2017
Google Public Storage Chris Santiago
Easy rental process clean spaces, elevators and plenty of carts. Melissa was great, friendly informative and professional.
June 13, 2017
Google Public Storage Miguel Bonifacio
Shayla was super awesome!! She walked us through everything thoroughly and how it worked. Very knowledgeable and super friendly!!
June 10, 2017
Google Public Storage Antenna
Very nice and concise
June 9, 2017
Google Public Storage teresa lyons
Melissa was awesome She was SOO SOO helpful ;))))
June 7, 2017
Google Public Storage Darrell Sherrell
Shayla was very helpful and a joy to work with
June 6, 2017
Google Public Storage Roger Gervin
Just rented a storage unit... Devin provided excellent customer service!!
May 22, 2017
Google Public Storage Sheryl Willey
Friendly helpful staff, lots of carts for convenient moving.
May 20, 2017
Google Public Storage Eric McMurray
Melissa and shayla were 2 fantastic beautiful and nice and very helpful ladies
May 17, 2017
Google Public Storage Kyle Copp
Great customer service, Shayla!
May 13, 2017
Google Public Storage Sonia Raines, Baby Planner
My experience with Shayla & MelIssaquah was awesome! I would recommend this storage location to anyone!
April 30, 2017
Google Public Storage Grace Bryant
Melissa was awesome. Contacted me right away when I made the online reservation for a storage unit and communicated everything to me I needed. Very fast and efficient in store and helped me make decisions to save me money. And very convenient location. I highly recommend.
April 30, 2017
Google Public Storage onana muyumba
Shayla and Melissa were great! Thank you!
April 30, 2017
Google Public Storage Uknown '
Great job and thankyou Melissa and Shayla. Hella chill. Great customer service. In and out. Super legit.
April 30, 2017
Google Public Storage S J
Melissa and Shayla got me a great price than other storage places I've been to so far.
April 29, 2017
Google Public Storage Gerardo Pena
Melissa & Shayla Tnks for u Help😊
April 27, 2017
Google Public Storage Willie Henderson
Melissas got awesome customer service and made everything very fast and easy got right to it wasted no time made this experience an amazing one for us!
April 24, 2017
Google Public Storage Kelsey Breitung
Your awesome thanks Melissa
March 22, 2017
Google Public Storage Alex Bond
Great customer service with prime location
March 6, 2017
Google Public Storage John Henderson
Melissa is awesome and helped sign up with auto pay and helped select which would work best for our needs
February 24, 2017
Google Public Storage Kayla Anderson
Shayla was very helpful in helping get the unit I needed for the stuff I need to store. Quick and efficient. Thanks girl. :)
February 7, 2017
Google Public Storage Florajo Kaulia
Awesome service. Shayla is such a huge help, very knowledgeable and efficient. Awesome price for this area. Thank you Public storage for making my move e breeze!
January 7, 2017
Google Public Storage michael Keay
Do not store here. Public Storage isn't responsible for anything. Including building matenince. A pipe burst in my aunts storage unit. And the water destroyed a large amount of pictures of our family, antique items. Some of them were centuries old. The insurance they offered didn't cover water damage. Like we could of put a value on the memories lost in that storage unit. Save your self and your belongings. Never store with this business!
January 2, 2017
Google Public Storage Lindsey Kelly
December 31, 2016
Google Public Storage Mark Mannard
Terrible service Poor facility maintenance Treated customers like criminals Because of their poor maintenance, a dry sprinkler pipe was allowed to fill with water and froze, the resulting burst pipe flood many units including ours. The management treated us like dirt, as if it were our fault their pipe burst. We were forced out (and are now at one of their competitors). We lost many boxes of my mom's decorations, luggage, silk flowers, and furniture. Even sadder was the lost of family photos and artwork from years past that will never be recovered. This place is a dump, and Public Storage is very anti customer. They have no concern for you or your belongings. TAKE YOUR STUF TO ANY PLACE BUT PUBLIC STORAGE !
December 1, 2016
Google Public Storage Nathaniel Legare
Melissa has good customer service skills
November 14, 2016
Google Public Storage Dale Campbell
Melissa is awesome
November 14, 2016
Google Public Storage Kenneth Labertew
This was a Five Star review. Not so much now. Currently looking for a new storage provider. The security gate to the property has been non functional - unlocked during office hours, locked outside office hours - since August. The mandatory building code required fire suppression system failed inspection on on 2 September 2016 and remain non functional. The posted hours - 6:00am to 9:00pm - are reduced to the office hours -- extremely inconvenient. When I asked the attendant when repairs would be accomplished, she said she didn't know. Today I wouldn't recommend this location to anyone. Comments from prior Five Star review: Heidi was very efficient and knowledgeable. She assessed our needs and directed us to the correct size unit. Oh, did I mention that she accomplished this with a great cheerful attitude.
November 9, 2016
Google Public Storage Cool Granny
Melissa is super awesome . Thank you very much young lady
September 16, 2016
Google Public Storage Fast JACK
I feel safe and my stuff is secure . Thanks Melissa
August 29, 2016
Google Public Storage Tonya Bynum
Melissa was on top of her games boy thank you I was pressed for time and I was in and out and had everything I needed thank you Melissa.
August 6, 2016
Google Public Storage Andrea Wright
Melissa is a very helpful Property Manager and friendly. If it is her her power, it will be done. I am glad I chose this property.
July 29, 2016
Google Public Storage Tarold Andrews
Melissa is great
July 21, 2016
Google Public Storage C Otoole
Melissa is the most helpful person I have dealt with in a long time! She is a great asset to your company. Thank you for all your help Melissa.
July 11, 2016
Google Public Storage Curtis Roberts
Very easy to sign-up, check-in, and pay. Melissa gave great and thorough customer service--I was checked in and out the door in 20 minutes!
July 9, 2016
Google Public Storage willardisafatman
Darron assisted myself with getting just the right size storage I needed. Very polite and professional.
July 9, 2016
Google Public Storage Nick Brown
Darron gave quick and excellent customer service
July 6, 2016
Google Public Storage Rachel Kelley
June 28, 2016
Google Public Storage Brandi Stanner
I was a little reluctant at first to store my belongings here, but I felt this place was very safe and well kept. Melissa is wonderful. She is super helpful, and she remembered who I was after not seeing me for a month! I was very pleased with their service and I would definitely rent from this facility again.
June 21, 2016
Google Public Storage Mark Shimke
Darron did a great job!
June 18, 2016
Google Public Storage TIMOTHY WHITE
Thank you melissa & tasha for your services
May 25, 2016
Google Public Storage Fotulupe Sevaaetasi
Darron did an awesome job today. Great customer service.
May 25, 2016
Google Public Storage E Reviews
I was helped by Darron pretty chill guy
May 12, 2016
Google Public Storage habon holif
Melissa is a business lady. She made buy tapes for my furniture. Awesome and easy going girl.
May 3, 2016
Google Public Storage Deborah Reyes
Darron very polite and thorough
April 27, 2016
Google Public Storage Alisa Ray
Darron good job!
April 19, 2016
Google Public Storage Taylor Clark
Darron was very helpful and professional
April 18, 2016
Google Public Storage MJ Conner
A few years back I received great service at public storage in Auburn so when I needed space again it was a no brainer. Well to my surprise I found the same lady who gave me such great service at this location in Kent . Thank you Melissa you are very sweet and pleasant to deal with.
April 12, 2016
Google Public Storage a p
Darron was great help
April 5, 2016
Google Public Storage Angelina Chorlian
Quick and easy...great pricing...friendly service
March 19, 2016
Google Public Storage Phillip Riggins
Melissa and Darron, Thanks for helping me out! Great customer service and great overall smooth experience! Thanks for everything!
March 4, 2016
Google Public Storage Robert Ausler
Melissa is awesome thanks
February 25, 2016
Google Public Storage Jason Wells
The new girl Melissa, at the front counter was awesome full of smiles and extremely helpful. Thank you, Melissa.
February 25, 2016
Google Public Storage Martha Jackson
Melissa is awesome. She's a keeper.
January 26, 2016
Google Public Storage Peter Mailander
Went in 4 months ago and Tina was very pushy and just kept pushing me to write a review for her right there and than while still at the storage unit while I was trying to help my mom fill out paperwork, we went back a few days ago to make some changes to my mom's account and this time she tried pushing my mom to write a review and I just made up an accuse that her phone didn't have the app to get her to leave my mom alone.
January 17, 2016
Google Public Storage Carolyn Hopf
I needed a storage unit that day and got one online at Public Storage on Military Rd.. Heidi called me right away and 1/2/hr later I was in finishing my paperwork & getting my unit. I have gotten units here before & Heidi has been great. Even though her day is very busy she still makes the time to get you in fast & efficiently & treats you like family with a great smile. Heidi makes you feel good about renting there & is very helpful. The unit was just what we needed; Thanks Heidi.
January 6, 2016
Google Public Storage Pam
I've always been a little suspicious of self storage places - not sure why - but my husband and I are moving across country and needed a place to store packed items while selling our house. I originally went to this particular self-storage facility because I needed some packing supplies. Heidi was so personable, down to earth and helpful. I felt like she really cared about me and what I needed and wasn't out to make a hard sale. When it came time to pick a place to store our items, going back to see Heidi was a no-brainer. I highly recommend this particular facility. It has a great location and the staff are amazing!
December 12, 2015
Google Public Storage jim marks
Heidi really helped us and was very kind thanks Heidi
December 3, 2015
Google Public Storage Walter Russell
I came in unsure of what to expect, first time renting a storage unit, Heidi put me at ease right away. She was very helpful and professional. Showed me the unit which was nice and well kept.
November 16, 2015
Google Public Storage misaloba
I was promptly assisted by Heidi on all my concerns. She was pleasant and patient with me despite my arriving almost at closing time on Halloween day. Melissa was great too on our one encounter. They make a good team. I will recommend this location to all my friends.
November 16, 2015
Google Public Storage Chris
Heidi is always friendly and keeps facility clean....
October 29, 2015
Google Public Storage Brad Mullenix
Good place. Heidi is the best. Good communication.
October 18, 2015
Google Public Storage Talan R
Great experience thanks to the all-star Heidi, thank you
October 18, 2015
Google Public Storage Talan Robinson
They have a great team working at this facility, Heidi is a perfect example of a great team player, never any down time she is always assisting customers or maintaining the property. Keep up the great work.....
September 28, 2015
Google Public Storage Tami R
Stopped in to make a payment and Brian was very helpful, handsome and he drives a very cool car =)
September 26, 2015
Google Public Storage Kristina Brownell
Brain and Hedi are amazing to work with! Every helpful!
September 21, 2015
Google Public Storage Nina White
Heidi made a stressful situation so much better, thank you for all of your help.
September 19, 2015
Google Public Storage Jean Ray
Worked with Heidi to find a unit the right size for our needs She is helpful, asks good questions and cheerful . The property area is also clean and neat.
September 15, 2015
Google Public Storage Fitsum W
thank you Melissa & Heidi, you make it so much easier to move in
August 4, 2015
Google Public Storage dichels
Heidi was very helpful and addressed all my concerns.Safe, secure and very clean!
August 1, 2015
Google Public Storage Joe
Heidi and Melissa were both super helpful and nice, good clean facilities. Great experience.
July 31, 2015
Google Public Storage Yolanda Johnson
I want to Thank, Heidi and Melissa for their help. Every time have questions or concerns they are there to help me and I'm thankful that. Not too many companies have great guest service. Heidi and her team are THE BEST.
July 17, 2015
Google Public Storage Daniel Kihangu
Heidi was awesome!!!! :)
July 15, 2015
Google Public Storage Micah Storer
Wow! Thanks so much Heidi for your flexibility with our unique situation. Customer service off the charts. Clean facility and secure. I'd recommend to anyone.
July 6, 2015
Google Public Storage Britney Houston-Escajeda
Melissa and Heidi were very accommodating with my storage unit and made my move out fluid and easy Thx Ladies!
July 5, 2015
Google Public Storage jake michaels
rough rough rough. Ruff ruff ruff ruff. Recently while at a family gathering a distant relative told me he was moving to an out of state area. His wife whom I had never met had informed me she searched high and low for a storage facility, and repeatedly public storage came to light. Not all of them rated highest I'm afraid. His wife stated while at the grocery store she had one more to check out, and while at the checkstand her friend told her she had storage at the north auburn branch. The first name she mentioned was a name that I myself was familiar with. Adria. Apparently the checker who had just moved into this area had to place her belongings into storage and who did she meet...but Adria. I myself felt comforted that my belongings were in good hands. We want to thank you for hiring someone such as her.
July 3, 2015
Google Public Storage Fermin Mejia
Andrea and Tina and avri have great service thank you
June 19, 2015
Google Public Storage Ricardo Rush
Heidi is awesome!!! She was very knowledgeable and helpful.
June 12, 2015
Google Public Storage Keith Davidson
Rented a 5x10 today. Property and unit are very clean and seems well-kept. Property is easily accessible to customers but secure. Heidi was very professional and a pleasure to interact with. All questions answered and leasing conditions explained. I anticipate a good leasing experience going forward.
June 3, 2015
Google Public Storage Palee's Food Crave
Michael was professional & patient with the process. The prices online are better than any other locations in Seattle.
May 30, 2015
Google Public Storage Robin Keitzman
Brian was extremely helpful and very nice to deal with
May 5, 2015
Google Public Storage Jennifer
I just want to Thank Heidi and Melissa for making my experience at Public Storage easy and pleasent! Heidi & Melissa have excellent customer service skills and they are an asset to your company! They are quick to be there for you an answer any questions !! Heidi was there for us from the beginning when we had a last minute move that changed and we were in need of storage Pronto!! We ended up staying longer because of a few other reasons concerning our current space. But as well we knew our items were in a nice, clean, dry storage that stayed that way until our move out a year and a half later! The location was a little futher then we would like but it was worth the extra drive to know we were in good hands! Thank you Heidi and Melissa !! I sure hope Public Storage knows what great associates they have and the difference you two make!
May 1, 2015
Google Public Storage Johnny Mavon
Heidi was great, very helpful
April 26, 2015
Google Public Storage Tiffany Brownlee
Great milissa went out of her way to help me her n heidi are amazing workers
April 24, 2015
Google Public Storage Terrill Sarter
Heidi was helpful and informative. She told me what I needed and how to best accomplish it. I felt like I was getting a good deal and no runaround, when I left I felt that my stuff would be taken care of and I could rest easy.
April 23, 2015
Google Public Storage Cynthia Neblett
My husband and I just rented a storage from Heidi today. The units are well maintained and clean, the hallways are also well maintained and plenty of lights to see by. Heidi is wonderful at customer service, she is helpful, professional and has a great sense of humor and a smile to go with it. The rates for the storages are priced well below other companies. I would recommend this Public Storage to anyone who wants a storage at a reasonable price and staff that are professional and very helpful. I also want to say my daughter rented a space at this location also a half a yr ago and Melissa helped her and she also was very professional and helpful. So thank you to Public Storage for hiring excellent employee's. And I also want to say personally " thank you Heidi, you are a great person and know how to make a customer feel comfortable and I really appreciate that, in these times when everyone is rush, rush, rush, get em through and out the door
April 17, 2015
Google Public Storage Jake E
Finally, a place with a warm welcoming smile and great customer service-!! I work in the area and have a Unit in Puyallup. On my way home I enjoy the convenience of being able to pay my bill at any Public Storage. My billl gets paid on time, in person...as I feel it should be. My review is this.... In this Location I have had the pleasure of paying my bill with the Manager Heidi. She has the customer service you would expect from Nordstroms. Great eye contact, conversation and actually enjoys her job and it shows-!!! 5 Stars...I will be moving my belongs here soon. Outstanding Job-!!!!
March 30, 2015
Google Public Storage Duc Bui
I had rented a 10x10 unit for about 10 months and it was smooth process from beginning to end. Melissa and Heidi were helpful, courteous, and professional in helping me select a unit, paperwork and the gazillion of questions I had. They were very patience. I never had issue at this facility and would highly recommend this Public Storage location.
March 23, 2015
Google Public Storage Vu Tran
Heidi is a very nice manager. She is very helpful and get me the unit I want right way.
March 15, 2015
Google Public Storage Jesseray Cook
Melissa was great thank you
March 6, 2015
Google Public Storage Henry Marquez
Very knowledgeable and honest. Heidi was very patient, helpful, and kind. She showed us the facility and answered all my questions with ease. The care and treatment is mainly what sold me follow by the unit and price.
February 25, 2015
Google Public Storage Nathaniel Davis Jr
I've been with Public Storage for Years they are the best.....Melissa is a great customer service.....Her and Heidi you go guys....Think I'm getting a bigger storage next month....Checking deals online....5 Stars to you....Nat
February 22, 2015
Google Public Storage Tricia O'Brien
it was awesome, ur employee heidi is the s---!!! shes helpful & very friendly. she knows her job & does it well. all aces
February 22, 2015
Google Public Storage donk anderson
heidi rocks, she gets the job done & with a contagious smile. thnx heidi give her a raise
February 21, 2015
Google Public Storage NES Collector
Customer service was the best I've had over the years I've used public storage at this location I enjoyed how Melissa help me thru my transition into this facility with ease I wish all public storage locations had employees like Melissa THANK YOU melissa
February 21, 2015
Google Public Storage Tina G
Heidi and Melissa have always been very nice and helpful.
February 9, 2015
Google Public Storage Sasha Eddins
Heidi is always plesent and helpfull!!! Together with Melissa who is always ready to help they make a great team. Thank you ladies!!!!
January 30, 2015
Google Public Storage Grant Colgan
January 30, 2015
Google Public Storage Joe Hart
The service here is much superior to OTHER places I have utilized in the past. When I came to see the units Heidi was on top of what was available and the prices for everything we looked at. Her customer service was second to none!
January 2, 2015
Google Public Storage Gary Nelson
Melissa and Heidi were wonderful and extremely helpful. My family had two storage units and needed to reduce our costs they found a larger unit that fit our needs and saved us a bundle of money.
December 26, 2014
Google Public Storage Alyssa M
I love that the location was super easy to find, its really close to my house and also well kept. Heidi was extremely helpful and friendly, so far it's been a great experience!
December 21, 2014
Google Public Storage Cass Monroe
Heidi is so helpful and was so fast getting my my storage unit. Very very easy process. I would totally recommend this place to other people.
December 10, 2014
Google Public Storage Alfonzo Betancourth
Heidi was very helpful , and good service
December 7, 2014
Google Public Storage Adriana E
Heidi, the manager at this location, is wonderful to deal with, she is always ready to lend a helping hand in any way possible. We've had a storage unit there before, and working with her has always been easy. Something else is, that if they don't have a certain type of storage space at this location, she helps you look for one nearby, and if needed will speak with the manager there. I highly recommend this facility!
December 1, 2014
Google Public Storage Mike Theoldvet
I found that Melissa and Pubilc storage was a perfect fit thank you all so much.
November 25, 2014
Google Public Storage Scott Prince
Property manager is professional and courteous. thanks for all your help I really look forward to our next encounter!
November 1, 2014
Google Public Storage Yara Rinaman
Heidi was fantastic: efficient, knowledgeable and generally just pleasant to do business with.
October 30, 2014
Google Public Storage Japheth Randolph
Heidi was awesome! She was very accommodating and polite. Really appreciated how Heidi saved me money and would definitely recommend this location if anyone is in need of storage unit(s) and or boxes.
October 26, 2014
Google Public Storage Leilanna Barrientes
Melissa was awesome very helpful got me a very close unit to the elevator so I wouldn't have to move far excellent service
September 22, 2014
Google Public Storage George Wangugi
Melissa was wonderful. She helped me find the best fit for my stuff. I have just moved in from Ohio and I would recommend any one to this place. Best place to store your stuff mate!
September 21, 2014
Google Public Storage Mike Buerstatte
I have dealt with public storage at a variety of levels over the past couple years, and this property, located at 23600 Military Rd, has by far been my favorite. The easily accessible location, easy to navigate layout, and tremendous customer service, particularly by Heidi, the property manager, has been a true pleasure to behold. As an individual who rents a lot of storage units for a number of businesses, I have often been disheartened by the lack of interpersonal skills and basic common sense displayed by many of the smaller companies. Public Storage exemplifies a winning combination of hiring personable and professional staff, with the safety and security of a large, experienced organization. So, thank you Heidi, and thank you public storage. It has been a great experience.
September 9, 2014
Google Public Storage Heath Graham
September 5, 2014
Google Public Storage Southwest Mobile Advertising
Heidi was great!!!!!!!!!!!
August 18, 2014
Google Public Storage Delynn Moore
Heidi is awesome. Very helpful and courteous. I always rent units here.
August 13, 2014
Google Public Storage Carlos Beas
Luv The Service Heidi Provide For Us....Thank You Heidi
July 28, 2014
Google Public Storage Steven Fraser
I like the location of my storage unit here. More importantly the Property Manager is wonderful. Heidi has been helping me since November when I moved my stuff in. Thanks Heidi!
July 26, 2014
Google Public Storage Carolynne Brundage
I have been tenting at this location for a few months and Heidi and Melissa are great.the property is always clean I would highly recommend this location to any and everyone
July 14, 2014
Google Public Storage darin clarke
Excellent experience.!!! 100%!
June 13, 2014
Public Storage Bill Smith
May 25, 2014
Google Public Storage Mia Reyes
Just came here recently to set up a unit. Kash at the front desk was amazing. Helped us find the best deal we could and showed us all the available units. All costs were explained thoroughly and clearly. Nice units. Excellent service. Really appreciated the excellent customer service and super friendly nature of Kash. Come on Sundays or Mondays when she's in!!!
April 11, 2014
Google Public Storage Perry Bobrow
Great service. Easy access from freeway.
April 2, 2014
Google Public Storage Clark K
I needed to store stuff in between moving, and Melissa was very friendly and did a great job of showing me potential units. I ended up getting one right by the elevator, which is larger than the advertised size. Bonus! The location is pretty convenient (right by I-5) however getting into the lot is a little tricky, as the driveway is right by an intersection. Not a huge issue, though. Apparently the manager lives next door, so that adds a little piece of mind. I don't regret at all using them.
March 25, 2014
Google Public Storage Farzaneh Bascom
Thanks Melissa & Heidi
March 20, 2014
Google Public Storage Anna Cruz
Awesome customer service and explained everything in detail!
March 6, 2014
Google Public Storage James Grandbois
Jerry and susan and all at the storage are the best i luv their service
February 12, 2014
Google Public Storage Alfredo Rodriguez
El personal ha sido muy amable, dispuesto a ayudar en todos los detalles. El precio por la renta en este lugar fue mucho mejor que en otros lugares cerca de 5 millas alrededor.
December 16, 2013
Google Public Storage Konnie campagna
I had a unique need in that I wanted to create a "Babe Cave" where I can store my dressy dresses, off season cloths, multiple sets of dishes. vases, and have it a pleasant place to visit because I would be in and out often. Heidi, the property manager, was wonderful and found me a bright, open and close unit. I feel very safe visiting several times a week. She did decline for me to hang photos on the walls, but I do have an area rug, a floral chair, a mirror and my covered hanging closets are all draped with delicate fabric to soften the storage unit look. Thanks to Heidi for making me feel welcome and safe at my new "Babe Cave" We live near by in a condo and there is just not enough storage space. Thanks Heidi
December 1, 2013
Google Public Storage erroljayangeles
Very accomodating staff and a good easy access location. I would totally recommend this place.
November 6, 2013
Google Public Storage John Reed
The public storage employee (Melissa) was very helpful. She helped me by getting a smaller unit. She also helped me find a cart, the ones allocated to the part of the building were being used. Overall friendly, competent, and very helpful. thank you for the fine service.
October 31, 2013
Google Public Storage john blanchard
Clean grounds, secure, and easy to reach from I-5. Heidi enjoys her job and it shows with her costumer service skills, as I've seen her interact with customers. Very knowledgable and professional and keeps a very squared away facility.
October 31, 2013
Google Public Storage Teresa Hasegawa
This is a great spot to use to store personal belongings! It's got a convenient location close to I - 5, it's got very good security, they offer a variety of unit sizes as well as outside parking to store vehicles, their prices are competitive, and above all, it has Heidi. Every time I come to the facility, Heidi recognizes me and greets me. She is always nice and friendly. The fact that Heidi gave me my first month's rent for $1 was pretty nice too.
October 21, 2013
Google Public Storage Cameron Wright
My wife and I moved our storage to this location about 9 months ago and have loved the service that Heidi, the site manager, provides. We have had nothing but a great experience storing our valued items at Public Storage in Kent.
October 19, 2013
Google Public Storage Tiana Wright
Great property manager who is easily accessible and very helpful. Great customer service!
October 17, 2013
Google Public Storage Daniel Linn
This facility is easily accessible..the facility is conveniently located next to I-5...and Kent desmoines rd allowing access to I-167..the staff are very friendly especially that hiedi...she's a sweetheart...I recomend this place to anyone and everyone I see..it's kick butt
October 14, 2013
Google Public Storage andrew mcalpin
easy in and out, good experience all together thanks, heidi
October 14, 2013
Google Public Storage Jennifer Thompson
Clean, easy storage. Right off I-5. Office personel were very helpful.
October 14, 2013
Google Public Storage Steven thompson
Great site, easy to access right off 1-5. Was there helping a friend. Clean facility and the property manager Heidi was a great help. Thank you.
October 12, 2013
Google Public Storage Ray Blues
this is one of the most safe feeling storages around. i shopped for a good storage for a few weeks before i picked this one. why? clean,friendly staff,fast gates and easy to get to off freeway. AND GREAT PRICES!!!
October 11, 2013
Google Public Storage Susan Yanak
This is a great storage facility. It is kept neat and clean and has good security. The best part is the manager, Heidi. She is professional, friendly, helpful and has fantastic attention to detail.
October 8, 2013
Google Public Storage Rose Performance
Very kindly staff and professional service
September 30, 2013
Google Public Storage Keiton Blanding
Great service, explained all information clearly, gave me a tour to my unit. Perfect experience highly recommend..
September 28, 2013
Google Public Storage Bruce Kinnaman
This facility has always been maintained clean and neat and currently has a great manager. In the past (about seven to ten years ago) there were security issues, but the new cameras and the manager staying current on activity in the facility,seem to have alleviated that problem. Over the many years I have stored at this location, there have been MANY managers, of varying quality. The current manager, Heidi, is the best by FAR! Cordial, yes, business like, yes, with great follow through and attention to detail, and GREAT customer service. I left my key behind in Florida, and she easily coordinated it's replacement, but the extra was contacting me in a timely manner letting me know it was completed. She knew when I was going over the Canadian border after which I would not have cell phone coverage, and she made sure I knew before I crossed. I coordinated my move-out with her that involved delivery and pickup of Atlas Pods (so far so good with them), and over the two weeks, she recognized and remembered our conversations when she heard my first name. Many moved out from the back of the facility on the same day, and a picture was left behind near the elevator. She KNEW who was moving out and contacted all to try to see that the picture was not abandoned or picked up by the wrong party. It was not mine, but I really appreciated her follow through. PS has a GREAT manager in Heidi!! And the facility has overall been a safe and clean place to store. Highly recommended.
August 31, 2013
Google Public Storage Mobiledetail123
While I hate having to store stuff. When I need to do it this is the place to be. On site staff do an exceptional job meeting and exceeding expectations. Thanks Heidi!
August 31, 2013
Google Public Storage Jay Scarborough
Tucked between a used car lot, Kent-De Moines Rd, and some sort of auto graveyard, the location of this Public Storage can seem a little concerning. However, entering the office will rightfully disarm you. Heidi, the site manager, maintains a clean and organized office. She is friendly, professional and, unlike most people in customer service today, seems to actually enjoy her job. This definitely improves the quality of service. Touring the facilities only validates a sense of comfort in signing a contract here. Heidi ensures the grounds are well kept and the storage building is clean, well-maintained, and well lit. I always notice other renters when I'm on the property. They range from younger single adults to older couples with families, from mechanics to business personnel. The site is gated and closely monitored, and the rent is a low reasonable monthly cost. (I did have to purchase or provide a disc shaped Master Lock as well.) I signed a month-to-month contract without hesitation and paid the small application fee. My experience with this location continues to be positive and I plan to use this location to store my inseparable odds and ends for at least the next year.
August 14, 2013
Google Public Storage Michael Lindorff
This is a FANTASTIC public storage!! The on-site manager; Heidi, is unbelievably friendly and helpful. The grounds and hallways are clean and clutter free. The restroom is clean and fresh smelling. Everything is well lit. I have two units here and one in another location and this location beats them all.