Public Storage Self-Storage Units at 9830 Evergreen Way, Everett, WA

Kim is amazing and she & the staff are very friendly & helpfull.

Kimberly is thee BEST! We almost missed her at closing, we called and told her we are on our way, she waited for us to arrive. Fabulous customer service!!

kimberly was super nice and very helpful!

The people are friendly and amazing. Highly recommend this facility.

Great place very clean and well kept. The property manager was really nice and informative! She was able to recommend good units that would fit best for what i needed.

Kimberly was very helpful and nice. She showed us all the deals and offers available.

Doug is wonderful and sweet

Doug did awesome !!!!

Kimberly was wonderful. Very informative and she made customers out of us!

Kimberly gives great customer service..

Kimberly was very helpful.

Kimberly is the best. So friendly and helpful.

Kimberly with Excellent service! Friendly and organized! Very well kept property!

Kimberly was honest, helpful, and straight to the point.

Unfortunately, after my storage was opened, my rates continuously raised over 15 percent every 2 - 3 months. I would not recommend this storage company to individuals on a budget or low income individuals. Further, the Public Storage property manager, Kimberly, made it difficult for my elderly disabled house bound mother to make an account correction before her death. After my mother's passing, I had to contact the district manager and corporate office to ensure the correction. Truly, I am disappointed with Kimberly's customer service, her rudeness, and inability to take care of the situation.

Great service by kimberly

Kimberly is super helpful and so nice! Love my storage unit it's easily accessible and the grounds are clean!

I stored my stuff here for over 2 years. Kimberly my property manager was super nice and always very prompt with calling to notify me that I had missed a payment. I appreciate the customer service here very much for their assistance and always being helpful. Thanks to Doug who helped me close out my account and issued me a refund. My only qualm overall has been my price increase on rent, these units can get really pricey after a few price hikes.

Doug was awesome

Affordable and clean property. Kimberly made renting a unit super easy!

Kimberly was very helpful and she told us everything we need to know in a timely manner and helped us get where we needed to be. We greatly appreciate her helping thought she was wonderful.

Very helpful and professional 👌

Kimberly the on-site manager is a real piece of work. I've been harrased several times about spending to much time at my unit. The thing I don't get a few spaces down from me is a couple that atleast twice a week pull everything out go thru it then stuff it all back in all while screaming at their child. Of all the times I've seen Kimberly just drive by in her golf cart and not say a thing but come ask when I'm leaving. 7-6-23 I've made a complaint to Tracy the district manager all she did was make excuses for for Kimberly. I don't do anything different than anyone else. Now that I've come forward with a complaint my rent went up $66.

Kimberly was awesome 👌

Kimberly helped me and it was very easy

Sandy is beyond amazing and so helpful! She provides the most wonderful and kind customer service I have experienced in such a long time! She truly cares for their clients and helps them with all their needs! She is the reason I will continue with pubic storage!

Very friendly and helpful

Kimberly was amazing with helping get a new unit on short notice.

DO NOT STORE ANYTHING HERE, THIEVES ARE PRESENT! My storage unit was broken into and about 150 dollars of items were removed with enormous sentimental value. Don't even get me started on the back and forth between organizing them, their insurance, and the police. Save your stuff and your sanity.

Kimberly is an awesome person to work with.

Great facility, office staff always very helpful. I have rented 2 units here and always had a great experience. Kimberly in the office is wonderful.

Kimberly was really helpful, which made my first public storage experience great. The entire process felt welcoming and frictionless. High recommend this location.

Rented a unit with Public Storage for years and was happy overall with my experience. Kimberly, the property manager, was helpful with my questions.

Very helpful front desk worker Kimberly bin doing business with this storage facility for 2 years she always tries her best to help 5 Star 🌟

Went in today with questions and Kimberly was very helpful. She took time to answer my questions and was a nice break as other storage places I contacted were very dismissive.

Kimberly was helpful patient and professional in showing us the units we need for my upcoming move. Whoever is her boss must be great to have such an amazing employee

Very nice peaple

The service in this storage is like anything I seen before. Kimberly always goes above and beyond putting the customer first. I highly recommend this storage.

I met the most wonderful person that worked there. Kimberly help me out and she had made my first time experience there exceptional. She made the process quick and easy.

Kris , who was subbing today from the Kenmore store was absolutely awesome to work with ! Public Storage is in good hands with her ! She was A #1 helping me getting me into a nice storage area .She is definitely a shining light for your company ~ she made my day !!

Public storage is a great place to rent from. I am renting from this property and they are really great. I haven't had any issues at all. I've been renting for about 3 years now. And still great sevice.

Kimberly was great!, And very very helpful!

The property manager Kimberly is an awesome lady. She has done an amazing job making the place look great. She’s always so friendly and a pleasure to talk to. I would highly recommend this place!

Worst place ever

Mary and Josie are the absolute best. I am a property manager and we had a number of displaced residents we needed storage for. These 2 ladies went above and beyond to help get units close together. Helped me when navigating moving things in and out. I highly recommend this place.

Storage

This company has no regard for homeless or long time renters. We rented a storage space for $196.00 a month 2 years ago. They have raised the rent 2 times. Fee was at $260.00 a month. Just received a email they are now raising it to $355.00 a month 😞 everything we own is in that unit. Homeless and on disability 🤷‍♀️ my husband and I always had great jobs and hit hard times. I wish companies like this would stop making it harder on people than it already is.

GREAT PLACE LADY AT FRONT DESK SO SWEET IN HELPING ME GET STORAGE ROOM...

I like it Good customer service

Debbie was amazing!!! She had wonderful customer service & helped me so much!!!

Selena is the best office person she is so thorough and knowledgeable I appreciate her customer service Public Storage should give her a raise !!!! Debbie is so thoughtful she assisted me buy balancing off my payment due to not being informed on rate increase, she’s also always professional and courtesy especially calling to keep me updated on issues ⭐️⭐️⭐️⭐️⭐️

Great service and good value

Súper good service

Yo tengo una unidad aquí que tengo que sacar mis cosas empese pagando 41 dolares y alos tres meses subió a 46 y a los tres meses más ya me cobran 89 y dicen que con descuento eso es de locos mueves tus cosas y luego te cobran lo que quieren y nadie puede hacer nada tengan cuidado de cambiar sus cosas a estos storages NO SE LOS RECOMIENDO

Debbie was super helpful. Couldn't find the unit on their website, but she was able to get it on her screen and she gave me a great spot. Price was very reasonable compared to other vehicle storage spaces I checked out. I will use them again if I need to store a vehicle...

What a great experience!! I made a reservation first thing in the morning and had my unit by 10! Seamless hassle free transaction! Debbie assisted me and she was extremely friendly and helpful! 10/10 would rent from again!

Very helpful. Had all the answers to all of my questions and got my unit and my account set up quickly.

Impressive

Has been broken into twice thankfully did not get into my unit. And now the gate is broken long term which means we can only access our things during office hours which doesn't help when I work 7am-7pm and they close at 5 or 6.

The last 3 months I’ve come here there has been no employee on premise. I have not been able to reach someone on the phone either. The gate was stuck open at the evergreen location today and the entire place was not secure. I called and waited on hold for 20 minutes before being disconnected. Terrible service overall and it’s prompted me to switch from public storage altogether.

I would like to Thank Debbie(Proprty Manager) very much for her help..she wss vrty informative and knowledgeable with handling any situation that came along..Thank You Debbie

Josette was wonderful to work with in helping me sort out a situation with my out of state unit. She even sacrificed her lunch break to help me out. Much appreciated!

Josette was delightful and very helpful. I didn't have all my info ready and she found it and worked everything out for me.

Debbie was a pleasure to have as a sales rep. She provided excellent customer service and was extremely helpful. I would definitely recommend coming here if your looking for a storage unit!

Thanks Jeff for help!

6/5 Srars! Josette is absolutely amazing! I can't stress enough how awesome this lady is. I was helping my dad obtain car storage at this facility, my dad and I both have a storage unit at a different location. Josette didn't hesitate to assist with errors that arose with our units at the other location. Multiple times, Josette went above and beyond. She takes time to listen and explain, she puts effort into solving problems that are brought to her attention, she responds promptly to voice mails. She's compassionate with an upbeat outlook on life. Very easy to talk to. Stellar service! ☆☆☆☆☆☆

My experience in my hasty and rather chaotic move out from my unit was made much easier and streamlined by Shalena and her quick thinking on finding answers when she was unsure of the proper response herself. Thank you so much Shalena!!!

Mary is always ready to pretend that my joke are funny and has a way of making me forget about spending money, even these questionable times that's exactly the kind of employee that a storage unit company should have. I mean if it was up to me I would ask her when the last time she had a review and recommend a rase before she gets offers more els where.

Had a great experience at this location the gal was very accommodating and extremely friendly. we got a parking space and storage space at a great price.

Jeri" was very professional, informative, and helpful with dealing with my concerns and problems.

Josette is awesome! She remembered my husband's name every time and keeps an eye on him due to his disabilities.

Very great place to store your belongings. Staff are very friendly and helpful will take care of any concerns or problems with unit or whatever it is they will help solve whatever it is. Josette really is nice and helped me transition from units and saved me more money than Geico. I highly recommend this storage if you have to rent 1 this is the 1 to go to.

BEST. STORAGE. EVER. I had a very unique storage issue and the secret squirrel spot saved the day. Top notch customer service.

My fiancé and I recently sold our house before buying a new place and needed somewhere to keep our stuff. I swung by and talked to a gal named Jeri. We didn’t know what size storage unit we’d need for our house, but she asked us a few questions about our house and got us the perfect sized storage unit! She was quick, friendly and straight to the point. We were very happy with our experience (not knowing what to expect, this was our first time renting a storage unit) she made it very easy.

Was impressed with the cleanliness of the property. Jeri, was professional, friendly, and efficiently got me set up with a storage unit. I will sleep better knowing my stuff is in a place where there is actually someone in the office most of the time.

Shawn was very helpful and friendly. I would definitely do business with him again.

Public storage is great, was quick and easy in and out. Charlotte and Laura are wonderful, both have great personality and were always so helpful.

Charlotte was awesome!

Had a great experience dealing with Jeri at the desk, super helpful and sweet. The unit was sub par due to being damp and musty, that's what you get without inside storage though.

Jeri at the front desk was kind, helpful and quick! We had a long weekend packing and she made our experience getting a unit easy and pleasant. I’d highly recommend this location just because of her!

very nice and helpful

Grade A service

I’m so thankful to Josette to help me and answer my question.

Do you store trucks?

The online booking process was a breeze! The night before our rental date they texted us our unit # and gate code. We were able to drive straight to our unit the day off and our lock was waiting inside. Super easy and no contact. Highly recommend.

Josette was a great help and property was outstanding

Josette is the best! From Smokey Point to Everett her customer service skills are awesome! Saw her at this location and we just had to pop in and say hi! Get all your storage needs and moving/ packing supplies from Public Storage.

Always pleasant and maintained well. Staff is very helpful

Michelle was very nice and professional and informative on the parking space. Thanks for your help.

Just secured my second unit here at PS. Great staff who remembers me when I come in and provides exemplary service every time I am there. Ask for Simone - she is a rockstar!!

Very good customer service experience at this location. The store manager, Josette, helped be with my rental. She stayed after hours to show me the units I wanted to see. The next day I had some trouble with the unit I requested, through no fault of hers, and she that morning she worked to get everything squared away. Truely beyond normal service. I really appreciated it!

Friendly & informative. Clean property. Thanks, Mariah!

So good so far

This is our first time using Public Storage and it’s been a great experience so far! Mariah has been super friendly, helpful and informative about our options. We’d definitely recommend this location!

Moved here to Washington and had all my belonging to store, this place was great Laura helped me and got me set up with a 10x15 for a great reasonably priced rate, highly recommend 10/10

They’re awesome. Thanks Bethany and Laura

Michelle was amazing. Extremely professional and was able to anwser all of my questions. Very very helpful.

The new lady is amazing thank you so much

I had a great experience transferring units. It was easy and they worked with me and understood my situation. They are very easy to work with and they will help you out

Was checking out this location because it was closer to where I live. I've rented here before a few years back. I talked to a nice lady named Laura, she was very helpful in looking at my options, didn't rush me or anything. I definitely recommend the Public Storage just based on customer service from both locations I've visited recently! Thank you so very much!

Everyone is always nice and efficient.

Been storing here for over a year and never had one single issue. Thanks for making sure our stuff was protected! Michelle checked me out and was awesome! Thanks all!!!!

Great customer service. Employee was very helpful and had a great attitude!!!

Marina is awesome!!

Michelle was great! Very professional and knew the answers to every one of my questions. I definitely recommend this place!

Nice very people

The new girl named Laura that took over a while ago she is awesome she is not lazy picks up the grounds all the time is on top of it and keeps it very in order around here I am very happy and impressed with her please keep her around. She is a type of groundskeeper and manager that I've been wanting around here for a long time. Keep up the good work.😁😁😁😁

Laura is a totally awesome manager and got me into a great space with great pricing! Rent here!

Clean environment, professional staff. Laura is knowledgeable and friendly.

Laura is great and full of oxygen!!!!

Great staff

Fantastic customer service from a new employee (Michelle) and her trainer. Thanks for such an easy informative check-in

They were great Laura was extremely helpful highly recommend

Talena and Laura were very helpful and kind, they were able to make a last minute stressful situation go smooth

Very helpful and friendly staff!

Kind, courteous, fair. When just about every storage place is the same, the difference maker is people. These folks are always quick to help. They treat you with respect and make you feel like a friend - not just a tenant. Our company now has multiple units here, and we don’t plan on going anywhere else anytime soon. Keep up the great work!

Store van there. Excess of mold and moss and bushes/weeds which are very tall.

She was very nice and helpful!!

Definitely the best place I've had storage. My father in law got this storage locker for us because we were driving up from Grants Pass and had to have a place to unload our stuff late Sunday afternoon. And it was no problem.

Horrible manager and horrible place don't get sucked in here! They charge you a full month even if your out on the first or the second a full $300!! Do your research! Go somewhere else where the manager actually works with you and not this horrible excuse for management 😠 horrible... O and don't forget rent goes up sparatically, I started at under $200 and now pay $300 a month for the same space. BE CAREFUL!

Do not rent with this facility. Details to come after investigation.

Great friendly service! Talena and Kim were incredibly helpful and were able to help me and answer all my questions. I’d definitely go through them again!

This place would have been the best place if they didn't have a racist to manage the place. Please, if you are black, do not try to rent a unit in this place, go to another location. Kim is the most racist person i have ever encountered in my life. The first time we reserved this location online my husband came to pay and check in, she literally said the unit was not available anymore. My husband had to call customer service and they helped him get the unit he had already reserved. after that I needed another unit, i called customer service again and made my own reservation to move in my own stuff. Before she knew it was the black lady, she called to make a follow up, but as soon as i walked in to that office her whole mood changed and she again prevented me from getting that unit by making up all types of stories and was treating me like a no body. she is horrible

Good service

Super friendly staff!

Talena and Kim were nice, extremely helpful, and made everything smooth and less stressful during a sudden change for me. Highly satisfied!

Great service from talena very helpful and caring of our needs !

Talina had great customer service both in person and on the phone!!!

Such an amazing place, great employees, Great location 😊

Great place! Clean facility and friendly staff. Talena was very knowledgeable and provided great service. Definitely comfortable trusting this facility.

Awesome friendly service!

Great place! Talena was amazing and answered all my questions!

Talena and Kim are great help, the property is nice and they seem to take good care of their customers!

Office staff very niceamd efficient

Talena a is a wonderful helpful person love that girl

Talena is awesome!!Great place to get a storage.

Kim was great! Went over everything and answered all my questions. Great price too!

Kim is amazing! Did an online application and she called within 10 min and got me some discounts and got me all set up! The prices are fair and all the employees are really helpful. Big units and nice clean place. Only place I will store any of my stuff

The property is looking way better and the bathroom was so clean, not a fancy bathroom but for a public bathroom I was shocked of the cleanliness. Talena, Kim and Chrystal were very kind and were able to answer all my questions. Definitely recommend this place, 5 stars forsureeee!

Talena and Kim have great customer service skills and are always so helpful totally recommend this place to my family and friends!

Talena is the BEST. She made sure my move-in was seamless despite the short notice and has been extremely helpful from our first phone conversation. I highly recommend this Public Storage location because of it's great customer service.

Talena Caudill was so amazing she helped us out in our hectic life situation.

No heat overpriced and does not offer a free truck. Also class action lawsuits listed when I googled them for forcing extra costs on customers, like insurance. You can buy your own but they still force you to buy theirs. She tried that on me, then I did the Google search. Also, buildings stunk like mold. Obviously they leak, plus they don't heat them but charge you like they do. Horrible. Zero stars!

Clean facility, easy check-in, Crystal was helpful and walked us over to the locker and showed it and made sure everything was ok. She made the check in process pleasant.

Wife and I had a great customer service experience with talena. she was very helpful with information about the units and about which of the locations worked best for where we live. Thank you.

great place and friendly people.

Talena is awesome and friendly definitely recommend this place.

Excellent customer service, clean environment. I feel safe storing my things here.

Great prices, very helpful and friendly staff!

Excellent services and the team is always making sure customers needs are meet above their expectations. Go here for a satisfactory experience with both services and staff!!

This is a great location!! I went in there and the ladies working in the office were very kind, helpful, and personable! I always dread these kind of interactions, but the whole experience was very pleasant! Thanks!

Glad I chose this location to store my things. Cindee was a great help and is always so kind and helpful. Thank you, Cindee!! 😁

Cindee and Kim are so friendly and helpful! They made absolutely sure we got exactly the unit we needed at the best price !

Outstanding customer service! Great layout very accessible clean site. Kim and Cundee gave us such helpful advice!

I love this facility! Kim is amazing, she’s super sweet, friendly & helpful ;) They have indoor & drive up units. I would absolutely store my stuff here again!

Kim and Cindee are the best!! I’ve been visiting this location for years and I’ll keep coming back. Clean, bright and warm office is inviting and the staff make you feel like part of the family. My favorite Public Facility!

Very nice place to store your belongings at.

I wanted to give a special thanks to Kim. Your customer service and excellent skill went above and beyond. Public Storage is absolutely the best storage company around town with prices and customer service. Thank you so much from Jared and Beth.

Thank you Kim for helping me get the right unit for my company! I compared several other local facilities and Public Storage was by far priced the best! This property appears well kept and maintained. Thanks!

Super friendly

Wendy and the manager Kim were very helpful and kind.

This place has rats!!! Run away! Management is awful!

Awesome customer service from day one with Ciindee in the office right out of the gate! super clean facility and very secure . Nothing but the “best” treatment I’ve ever had as far as storage is concerned!👍🏽💯👍🏽

Friendly staff and great move in deal! Thank you!

Been my second home for over 10 years love the friendly people

Kim was very helpful and informative! She gave us great tips for moving as well. I would highly recommend this location if you’re looking for good storage with great prices.

Excellent service, great people here! Cindee is good to go :) thanks guys

They are so helpful and friendly here!! Laura is the best and I really appreciate her professionalism.

Excellent service and friendly staff!

Great place I love the staff kim and denise help me with all my needs. Love the security and cleanliness.

Kim is efficient, fast and knowledgeable. She is a great Property Manager!

Kim & Cindee where absolutely wonderful as far as curtious,polite, and helpful custom service is concerned. When and if I need another storage unit, Public Storage will definitely be getting my business again.Thank you so much ladies and take care.

Cindy and Kim were awesome. Thank you both for everything you did for us. You made our check-in and checkout absolutely effortless! We are now on our way to Texas!

Nice people always ready to help you

Cyndee is the Absolute BEST! She makes the place! 👍🏻👍🏻

KIM AND CINDEE ARE Amazing there customer service is off the charts ...they are fast and always happy to help as far as storage goes they are Clean and well lit !!!

Quick and did their $1 deal

Cindee was very helpful in explaining everything that was their responsibility and what was mine. Very clean unit, and office. Very nice and welcoming. After renting many storage units, this is by far the best I have been to

Cindy was amazing

For Kim and Cindee - customer service is off the charts! They have been so patient with me through my out of state move. Love them!!

Karlyn and Kim were fantastic, had a great experience doing business with the girls they made the process fun and painless. Thank you!

Karlyn and Kim were so great to me when i came in. Karlyn is just the sweetest thing. She made me feel right at home! I have already told my friends and family if they ever need a storage unit to definitely come here! Awesome job!

Karlyn and Kim were very helpful and had the best customer service. I definitely recommend them to my family and friends .

Cindy has great customer service skills got a awesome rate and very clean and secure.

Excellent experience with Public Storage. Josie was exceptionally helpful, and very friendly. Highly recommend Public Storage.

No communication between the customer service call center and the office. Betwwen the call center, corporate office, and the storage property, I was told three different things. There's also a HUGE admin fee so the $1 for first month is actually $60 by the end of move in. Plus if it's the last half of the month they charge you for the 2nd month as well. They weren't willing to work with me at all on the $6 I was short, and the office was dirty. Im glad I didn't rent a unit there and went to everett downtown storage, where I have a bigger unit and they have good customer service! BOO PUBLIC STORAGE

Dawn is super awesome and has been really helpful with my move.

I just wanted to say that Cindee, one of the office personnel in that location, was very understanding of my situation and knew that I have been a long time customer with Public Storage. She has given great customer service by advising me to see if there was a rate adjustment/discount that i could get for being a customer since 2006 and with having more than one storage in the time since then. She is awesome!! I have been under hardship and today was a great turning point for me. Thank you so much for being there!!!!

Kim has great customer service skills. I would recommend it

They have very friendly staff and Kim had great customer service with a great personality!!!

Cindy was perfect manager! She's very kind and nice.

Verified order My unit was ROBBED and the manager got.... Nasty with me! I just dint call back, she said she would have the district manager call me she promised she was gonna report it to the cops she acts soooo slimy about it I think she may have been involved!!! First she got real nasty while I told her the next day what happened, said well I cant do anything about it! then after I asked to speak to the district manager she said oh yeah and he can help you fill out the claim form, what I thought you just told me you couldn't do anything about it~!~ DO NOT RENT ANY UNIT AT ANY PUBLIC STORAGE PLEASE BE CAUTIOUS ENOUGH TO USE A FULL SECURITY STORAGE UNIT PROPERTY THERE ARE MANY AND THEY ARE NOT MUCH MORE! LOCKS THAT WORK, CAMERAS EVERYWHERE, LOCKED DOORS SEPARATING UNITS, WAY LESS ASSESS FOR THIEVES UNLIKE THE WIDE OPEN METHOD OF ps, THIS PARTICULAR PLACE HAS 2 UNITS THAT i KNOW OF WHERE BUM LOOKING DRUG USING LOOKING PEOPLE ARE AT THEIR UNIT ALL DAY~! THE MANAGER KNEW IT AND i REPEATEDLY ASKED HER ABOUT IT AND SHE REPEATEDLY DEFENDED IT~! oK SOUNDS LIKE RIF RAFF TO ME LADY BUT I GUESS YOU KNOW BETTER. NOT~!! AFTER CAREFUL OBSERVATION I HAD ABOUT 1800$ WORTH OF STUFF TAKEN FROM MY UNIT!

Thanks to Jessie for great costumer service

Cindee was great never had a storage unit and she made the process very easy .....

Very friendly and helpful people who run this storage facility!

Good spqces

the manager Kim was very nice and professional

Move in was easy. Scott helped me out.

Scott did a great job, showed me spaces that would work for me and my needs.

Failure to update on renovation or changing the doors...cut off lock and charged for new lock without keeping track of my key.

Scott and Kim were great!! Easy enough.

Kim & Scott were always friendly and helpful. I never had any problems while renting my storage there.

Josie was very helpful today thank you for helping me fix my late fee issue that was NOT my fault!Josies the best!:)

Great place to store

Always clean and staff is very friendly and easy to work with

Kim is fantastic

Laura/Jose are such wonderful ladies to come see...Always helpful...

Josie and Laura was great and very helpful...thank you 😊

Fast and friendly service. Very clean.

She did very good

Great place to rent very friendly staff great experiance

While looking into multiple different storages, trying to find the best one, I was recommended to you guys by my aunt. When I came in to inquire about your prices, sizes of units, security, the whole nine yards, your manager Teresa was AMAZING!! She was so beyond helpful & gave me all of the information I wanted. Her customer service went above & beyond what I expected. She was very friendly & thankfully, very understanding of my list of questions. Thank you Teresa!

Very friendly staff.

Teresa and Kristen were very helpful and got us checked out very fast. I would definitely recommend this store.

Was very helpful Teresa helped me get the boxes i needed to organize my garage. She was very nice!

Teresa was great, would recommend using public storage.

Kristin was sooo helpful and understood what was needed for my storage needs. She explained the features and benefits very well and recommended some great products. Thanks again Kristin and PM Teresa!

Came here to down size my sisters unit!& her whole unit is infested with rats! The people a couple units down have food in their unit!!! Which could be a factor in this!!! This is all messed up!!& I'm hoping they are really gonna help her like they said!!!!

Was great very helpfull. Frank was very helpfull with finding the proper unit i needed as well as change my light bulb very fast. Excellent service

I reffered my daughter to this location, initially we were provided excellent service. However because I gave some furniture to my daughter out of my bf's unit, which was only a small portion. They accused us of taking advantage of the 1$ special. Though I explained that she was a completely separate household, paying for unit herself and was bringing in her own belongings to store. They stated we had to pay a half of a month of the unit that we were vacating. We hesitantly agreed upon $100. Though we only occupied the first 5 days of that month, but then turned around and charged us an entire month of $360!!! They stated he didnt follow his end of the deal??? How could that be, the regional mgr never had changed the price they billed him that full amount the day after he spoke with them about it!!! Plus my poor daughter whom is quiet and tries to not be burdensome, waited for over 2 1/2 hours for the customer service agent(a man) to help her, he kept her waiting while he helped 2 other customers that actually came in after her. When she first arrived she waited 45 min for him to return from lunch. Then she had to call me with a question during the application paperwork and so he decided tho help the next customer instead of getting their info and then continueing to help her. No instead he had her wait outside while he showed a unit to that customer then did all her paperwork, Then when he returned and was finished with that customer another customer walked in while she was in the restroom and again he had her wait outside while he repeated the process with the next customer. Knowing darn well that she had been waiting all that time. He then would not honor the online price from her reservation, because he didnt recieve the message from the day before, that she would not be coming in till a day later than planned. Though he told another customer that they could hold reservations an extra day. For some reason he said wouldn't do that for her. (mind you, they were not aware that her mother's bf had a unit there as well, so their wasn't any preconceived notion that this was going to be a problem with $ promo jumping as they put it) he then provided her with a unit that for some reason had two rollup doors, did not explain that she didnt have to accept that unit, nor that she would be required to pay for two locks. Rather told her that since it wasnt her fault the unit had two doors that they would provide a Lock for her. He also required her to buy renters insurance even though she brought in her policy, he stated that he had to speak directly with her agent, which it was a saturday. OBVIOUSLY that wasn't going to happen!! All in all its been a very unpleasant and unproffesional experiance and I would not recommend going there unless possibly only if you can deal with Theresa the mgr whom is very friendly, though after I explained to her after she called to say we had to put another lock on the unit, what had happened to my daughter. She only said she felt sorry for the customers who have had to deal with that guy. He is always misinforming them!! But that was it, no other reconcilliation for my daughter!! I mean what kind of response is that, acknowledge that your employee is an idiot yet do nothing about it???

Teresa is awesome and very nice! Made my move easy peasey.

Teresa was absolutely amazing!

Teresa was very nice and appeared to love her job! Can't beat the price of a 1$

My very first storage unit purchase, it was so quick and easy. And Teresa was very calm and nice on top of that. Thank you!

Great place to store! Laura is very Nice!

Worked very hard to make the lease walked around looking at most of the vacant spaces.

Friendly service. I would recommend them.

Grace and Teresa were so kind and made sure that i was able to get the unit that i wanted after some technical issues with the computer. It was refreshing and colorful and i will always refer my friends to public storage!!!!

Great customer service! Thank you Laura & Amber. You guys are awesome!

Cheryl at the front desk was very friendly, helpful, and understanding! =)

Teresa was very prompt when putting my reservation for a unit. Very helpful and informative. Very quick process!

It was great.

The ladies here were WONDERFUL!!! Very nice. Help us (me and my grams) out alot...so happy we was able to get a storage :) thanks ladies!! We absolutely love Cheryl!! She is amazing and we all love talking to her.... thanks so much!

laura and cheryl are the best

Quick, easy, and Laura was very friendly and helpful!

Best storage

they are really awesome and they take care of their customers. l liked it

It was good they was nice

Cheryl is awesomely

Lowest price in town,fast and friendly too.

Public storage is one of the best facilities I have worked with the cautious staff and clean building make it at great experience

Kayla was very friendly and took her time working with us. We enjoyed our experience with them. Thank you

Cheryl and Amy were great today, needed a unit quickly they were knowledgeable about the processing and very cordial to myself and the other customers that were there also. Make a stressful situation less stressful great job!!

The staff are always happy and freindly the listen to your needs answer all your concerns its a great feeling knowing that your things are safe with public storage. Thank you

Very helpful and worked with me and my family to get a storage unit during a very busy day.

Wow! Totally earned all five stars. First the property is well kept and easy to access and definitely leaves me feeling my stuff is secure! But hands down I have to say it was the service that won me over. They went over my needs and helped me find a great deal on a space that's perfect for me. If you're looking for friendly, caring people who are there to help make your move as simple as possible, come to this store!

Cheryl was super friendly and helpful when I signed up for a unit.

Cheryl is amazing. She goes above and beyond for all I appreciate her in so many ways ...thanks Cheryl for all for you have done and do..we love you !!!!!!!

you can book easily online for a great deal, then get an appointment the next day. getting the keys is fast and easy, the staff is great and the units are affordable. highly recommend!

These guys are GREAT! Nice Staff, will work with you and their facility is very safe!

Cheryl alsays helps me when I need it Thanks

I was impressed by the friendly and courteous staff during my two month stay. I enjoyed the easy access and the space fit my needs perfectly. Thank you for a great experience, I would recommend this location to anyone.

rented a parking spot at this facility. the employees were very helpful and nice. Barrett, Cheryl and Paul were a delight. Parking areas are clean.

Very friendly excellent experience , all questions.

Cheryl is the most knowledgeable person I have ever worked with servicing my accounts. She is very friendly and courteous. Always a pleasure to pay my bill in person. Amy O was very good helping me today. "A young Cheryl".

Friendly staff, super helpful on helping me find the right size space for my stuff, i was even able to get the packing stuff all in one stop

I feel that my belongings are very safe

The space was perfect. The storage garage was in great condition, both dry and reliable security. The staff was exceptionally helpful and they were great with helping us find just the right amount of storage space. I would go here first if looking for storage in the area.

Great place to rent

Good service

Very helpful. Kind, courteous and informative. Compassionate people. Not just a storage unit, a home for your stuff......

They where very helpful.

Cheryl and Ellie are wonderful

Wow... what nice people. I wanted to rent a unit and they took me out to their nice clean facility and opened the size I wanted. It was just a wonderful experience. So nice to have such wonderful people working for a place that I can trust in storing my personal items. Thank you !

Cheryl and Carolyn greately helped us with our starage issues and were both very pleasant to deal with.

Cheryl is the most amazing manager ever! Will always come here for my storage needs

Laura was so helpful. Glad to store her!

I rent storage units periodically for my business, even thou the are half dozen storage place closer to me. I allways choose this facility. The Manager employees keep it super clean and keep a good eye on things. Storage unit are easy to access

If I could give Cheryl more than 5 stars, I would!! She helped us out when we were in a bind with storing a family heirloom car. Cheryl went above and beyond her call of duty to make the experience a painless and pleasant one. A thousand "thank you's" to Cheryl!!!

We just rented a unit from the Everett facility and the sales associate, Paul L., was extremely helpful! We've rented a lot of units and most interactions are very transactional and standard. Today's experience stood out to me and I wanted to take the time to recognize Paul. He was knowledgeable and friendly not only to us, but other customers that came in while we were there. Thank you Paul for such a great experience!

Laura and Cheryl are so nice and helpful!

Cherlyl helps out slot with any qustion i might ha ve.just like to say thank you

I went in on Saturday morning to get a storage unit. I was going to go with a 5x5. We decided to walk around to see the different size of units they offer. I was impressed with Laura who walked around with us. She talked with us about what we were storing. We had a few closets that were filling up. She showed us the 5x10 and thought it was best to go with that one. Even though it was a a bit more then what I wanted to spend. It's well worth it. Due to what I would be storing I had some concerns. One being, Was, or has there ever been any theft from this property. The answer, no. Due to the locks they have, it's very hard to get it there are take anything without someone knowing whats going on. Plus we can provide our own so it's double the security. The cost is cheap, and it's just down the road from my apartment. The staff are helpful and I'm glad I went to this location.

Cheryl always knows my name. she's friendly & greets you with a smile. And has tips to bring the highest value of service fir storage. I would most definitely recommend people to come to this facility

The people are very helpful and nice

I have been with this place for a long time now and really enjoy their service. The staff is friendly and eager to help. Even the few times when it was necessary for me to be late with payment, they only asked I communicate clearly with them. More then fair. My only complaint is that recently the corporation has taken to badgering us for these reviews. I am a big fan of referring business I enjoy, but I don't appreciate being expected. If they quit doing that I will leave my 5 star ratings intact.

Laura and cheryl are the best. I had a request to move to a different spot and they helped me immediately. I am very happy with the service here and the rates are really affordable.

Cheryl is very nice. The units seem trouble free

They are very nice and friendly

Very friendly, quick and easy process.

Cheryl and Laura are always friendly and helpful. I like this facility its my 2nd time renting here.

I have rented in the past from Cheryl and will come back just because of her and her team

Cheryl is the most wonderful storage lady I meet. She always help me out and answer all my question. She is lovely and more knowledgeable than any worker at public storage I went to for the past ten years doing business with public storage.

Great and friendly service. Easy to find and clean.

Outstanding facility and great management. Cheryl's professionalism and managerial skills are exceptional with the result that a renter can be confident in knowing their belongings are secure. Many thanks!

Big space at a good price. Paul L set me up and he is a great employee A+ service

the facility is always clean and the staff is professional. I have always enjoyed working with Paul L. in the office. He is always helpful, Informative and eager to taker care of my storage needs.