Public Storage Self-Storage Units at 9011 Evergreen Way, Everett, WA

Rats destroyed pictures and writings that I'll never be able to replace. This was very upsetting. I was also warned that I was "loitering" and only had a certain amount of time to be in and out. (I was resorting my items out of cardboard boxes into sealed plastic bins because of the rat problem). I've used several other storage places in the past. I've never had issues anywhere else.

So far so 👍

Great, easy to work with. Good prices.

I just had my RV stolen from public storage parking lot . Josie and Marry knew people that came in and out of the Facility now with the new management They have no clue who comes in and out and I always see people sneaking right after someone opens the gate. They need better security, and their fences clipped for an access. I paid rent to have my RV stored and ceased and it’s not the case with this location.

Went to my storage and opened the door and rats had infested my unit.2 looked out of a hole in a bag that held teddy bears from when my now adult son was a growing up.i slammed the door shut and cleaned it out yesterday.lost a lot of irreplaceable things.left them 2 dead rats a broom and a floor full of rat droppings

Ian, thanks for making all my storage dreams come true!

Mary at the front desk is very friendly and helpful… her and Jose made my rental experience a breeze. I highly recommend them. Great customer service!

Mary is great. Super helpful. Understanding and kind. Ty so much for your help !

I just wanted to share my friendly and positive experience I had dealing with Mary at your facility’s! Thank you so much Mary!

Awesome customer service.Mary was extremely helpful made transfer process easy

Mary was awesome. She wanted for me to get off work and was very quick with getting me a storage spot. Very helpful

I was just visiting and it was a pleasant visit.

I don't store stuff here! Others do tho....

Nice clean facility... Josie & Mary have been AMAZING & super helpful! I've had to move units 3 times (needed more space) now! They've taken the time to help me find something that not only fit my needs but also fit and worked with my budget!🤑 Thanks

I’ve been storing here for years. I consistently see Josie and Mary walking the facility keeping it clean and making sure there is no loitering happening. This makes me feel safe as I have stored at other facilities in the area where there are constant break ins and people sleeping in their storage units and vehicles. This is the place to store! Thank you ladies!

Very knowledgeable staff that helped me figured all the things I was not able to explained elsewhere. Thank you Mary and Josie

The two ladies in the office always so helpful and all smile everytime i walk in.

Good place, safe, clean facility to keep our stuff in storage. Quiet area too to get stuff worked on in or around unit. Friendly staff. Good atmosphere.

Very nice staff. So far so good.

Josie and Sandy where both amazingly helpful and very nice

Sandy and Josie are great!

I was very satisfied fide with the speed and ease that Mary and josie gave me when I came in to do the legalities thankyoubvery much gals good job

Josie is amazing she went above and beyond. Even if I didn’t live close to this storage unit I would still do business with them as long as she is there. Talk about top tier customer service. Highly recommended she’s a rockstar!!!!

Josie was very helpful and went out of her way to assist me. Cannot say thank you enough for the excellent service!!!

Josie was extremely helpful when we had problems with our lock!

Units are filled with spiders and holes all over the ceiling, they are never cleaned, we had to look at 4 other units to realize we don’t want our stuff here. Josie seems nice at the beginning but when confronted about how to units look, she changes the way she talks to you. We asked to see bigger units and she started saying how we wouldn’t be able to afford it, that we’d have to use “our whole life savings” or “take out a loan”. I don’t recommend getting a unit here, there’s many other nicer storages at good prices not too far away from there.

Typical storage place not impressed really.

Josie is dope! She stays late to help her customers and has a pleasant welcoming persona. She makes me feel like I matter and not just another customer! She is great at what she does and is memorable and I will never forget her beautiful smile. Keep it up Josie, you ROCK GIRL!

Thiefs

Been here at this location since 2015. And the staff has been so lovely to me for years. I love Mary she is such a sweetheart. When I'm late WHICH IS OFTEN she always reminds me in a kind and sweet manner. Look don't judge me, I work nights bro. She is one of the main reasons why I've stayed as long as l have. With reasonable prices and a good location from where I live.

Great place to look at if your wanting to store your vehicles, mobile homes, RVs, trailers, boats, and household items as well. Has a open and close time for when you can't open the gate no more. Plenty of cameras to keep your stuff safe and secure

Josies service is impeccable. I lost my keys and she was on top of it, got me in my unit and everything taken care of. She's so kind and her smile just brightened my day. Thanks again Josie. Mary is ALWAYS happy to help. She was right there next to Josie assisting her on the computer to get it done quickly and easily. Their teamwork really made a difference with the help I needed. Thanks again Mary. They need more employees like you two.

I had reserved and rented a storage unit here, and subsequently had to cancel. The staff here, Josie in particular, were super helpful and hospitable. Good customer service is hard to find these days, and great customer service is even harder. Josie went out of her way to help me, and for that I am thankful! Would definitely rent here in the future if I need to! Thanks!

Mary and Josie, site attendants are awesome. This location is great for all needs, easy access to 1-5, Hwy 99, out of the Seattle congestion

Great experience with Josie and Mary. I’ve been storing my vehicle here for about a year and it is the perfect location near the freeway, super east access and a very clean facility

The crews Mary and Josie are so cool and very helpful everytime I need something when I go to our storage. Place is clean and very secured.

So i go here and i have 5x10 and my payment is only 109.00 and my sister got here 3 weeks later and she got a 10x10 and charged her 183.00 Now because she paid payed 4 days early idk but they raised her next payment 122.00 more her total is 337. Why and how can they get away with raising it 122.00 more ...she cant afford this ...why would corporations do this to random ppl and not all i didnt get bumped up at all $ Wise ....this has to be stop ill get a Petition going I don't think that they shod be allowed to raise that much ...i mean maybe 10% maybe 15% tops not a $122. more that's just crazy I'm gonna get something going here this is not right

Literally got my unit broken into and all my stuff stolen and they don’t have any type of security cameras or help to recover any of it. Insurance hasn’t even so much as contacted me back after like 2 weeks. I genuinely have not had a worse experience with any company my entire life and very much recommend you do not rent a unit from this place 💀.

Have been renting here for a few months and now they are raising my rent by 122 dollars more which is ridiculous and I'm out raged I have never been late and pay on time or a few days early. My sister has a unit too and she pays way less then me but her unit isn't much smaller the hell is going on

Josie was an incredible help to me. Overly kind and she truly wanted to help me figure things out. I had reserved a unit online and when I arrived with a truck load of stuff I realized that the door was not exactly what I was expecting and I wouldn't be able to fit my stuff through it. Josie immediately found me a new unit and was able to get it transferred over to me almost immediately with no hassle on my end. She gladly jumped through hoops to make my life easier and I am incredibly grateful to her and all the staff here. I will be doing all of my business with them from now on.

Mary was very helpful and was great at answering all my questions!

It was stolen from the parking lot my cargo trailer with things. The cost is more than $20k. No one helped or paid I paid every month $190. For all years what I rented the parking lot I paid more like $10000 total .

The ladies at this facility are always on top things. The lot is always spotless! Thank you Mary and Josie!!

I wanted to thank Mary & Josie at the evergreen way store were amazing! They help me make the transition that we needed without a hitch. Thanks again for all your help! Donald

The best run facility..a couple of women..who are so on top of conditions..I would hire them in a heartbeat!.

Josie and Mary have always been professional and courteous with me. I've been renting at this location for 5 years. They treat me like family.

I was making a reservation online as the ladies Josie and Mary at the front desk were very nice helped me finish getting through the steps quick and easy took 5 minutes tops!

Staff is amazing and very helpful if you have any choice I would choose them

Very helpful staff and clean unit. Ask for Mary. She will hook you up

Customer service was fantastic! The onboarding process was efficient and the facilities were clean. Would recommend this location or storage needs.

Ms Mary and Ms Josie were very helpful and has great customer service. Be sure to purchase from the wall..

Mary and Josie we are great help! And made the process smooth and easy.

I'm am so pleased with Mary at public storage! I had only one unit available that was in the 10x30 size, but it would not accommodate my large trailer for unloading, so I asked if I could transfer to a new unit when one became available. It took a few months, but Mary called to let me know that one had become available and I was immediately contacted again by Josie to come in asap before it was taken. I showed up right away to find Josie working hard making the grounds look amazing and clean. Meanwhile, Mary was diligently, transferring me to the new unit and everything went smooth as can be!!! Thank you Mary and Josie!!! Your customer service is wonderful and you made a customer for life!!! Thomas Craig

Mary and Josie are always very helpful and friendly! This is the place to store! Love you guys!

The hal working was extremely nice as helpfull.easent chNg from the norm

As long as you communicate with them thr work with you

Had a really great experience on Friday when I went to rent out a unit. Mary helped me with everything I needed, and then still seemed to find ways to go above and beyond to make the entire experience even more memorable! I’ve been stressed getting ready to move and I’ve never rented a storage unit before this one. So thank you so much for making it as easy as possible on me!! (: I absolutely recommend this place!

Staff was very professional and friendly.Absolutely no complaints. I highly recommend to anyone

Llevo alli un año. Josie y Mary son muy amables, profecionales y serviciales y Espero contar con ellas por muchos mas tiempo por venir lo recomendaria a cualquiera que busque almacenamiento.

I have been using public storage for 17 years.. its clean and management are always friendly..convenient and local

Mary(I think her name was Mary; I'm going with it.) and Josie were awesome. Incredibly courteous and friendly, Josie greeted me, was very prompt in inquiring about my storage needs and made sure I had a Nutty Buddy and bottle of water to snack on. Mary was also courteous, friendly and prompt as she jumped on the computer to look at unit availability before her boss even finished asking me what size I was looking for. They are a great team and definitely worth an illuminating review.

Josie was a super big help with our leaving of the storage and was super polite ☺️☺️☺️

Josie was super sweet and helpful to me and my family while we were moving out. I would absolutely store my belongings at this public storage again.

Came in to do a Transfer of units to a bigger one and met with Josie Very nice lady,,very helpful with any questions I had

Josie was very helpful. Glad I rented here. Every time I stop in Josie is cleaning, you can tell that the property is well managed.

Expensive. Then they raise the price every six months and close at 5pm. Why?

Josie is such an amazing person!! She made the process of moving our stuff into out unit very easy. I would highly recommend this storage facility to anyone.

Love this place. Nice and secure. Josie is so sweet and super helpful. She helped us find the perfect unit. Would suggest anyone looking for storage to go and see her!

Its great for storing all the stuff you can't fit inside of your place. Staff was friendly and prices are in line with others in the area.

We have been using this Punlic Storage facility for several years and have not run into any problems. We used to have an indoor 5x5 unit and we recently changed to an outdoor 5x10 unit to accommodate more stuff. It's pretty easy to access the units and everything is pretty secure. You can download an app on your phone to open the main gate with your public storage account so you don't have to get out of the car. Otherwise, you will have to get out and enter your code to get into and out of the lot. There is some parking in front for when you go into the office. There is also plenty of room for larger vehicles to navigate the lot. We brought a trailer to drop off our stuff and had no problems getting in or out. The staff is extremely helpful and friendly. The units are reasonably priced and there are often some good online deals to get them slightly cheaper. I would definitely recommend.

Late fees are ridiculous

Mary and josie are fantastic and helpful They have always been cheerful

Great place. Late fees

Thank you josie for helping me this week when it snowed if you hadnt been there id of been in a really bad situation. I appreciate how helpful you always are no matter what the situation is. You make a difference and its very appreciated. Thank you again.

Absolutely love this place. So caring and willing to help when we struggled. Thank lady I know I am going to get this wrong Jodie or Josie is the best. Always willing to help. Safe secure and friendly what else can you ask for

Very helpful lady was working today

Clean with reasonable prices

Found a storage unit there this morning and met up with Josie. She was very informational and went above and beyond to explain everything.She made it a very easy and pleasant experience.

This rating has nothing to do with the employees because they just work there and people need jobs. I was paying over $300.00 a month for a storage unit and I ended up with rat urine and feces all over and inside of my boxes. Some of my things were chewed up, thank goodness not too much of it. There was no food stored in my unit. There was a rat trap outside of my unit that looked like rats might actually be nesting in it, it was never cleaned out in the 5 months that I rented my storage unit. I made 2 different employees look at the mess and I was told to file an insurance claim. I was also told at one point that they were in the process of changing their pest control company... but it was not going to help me at that point. I have rented storage units from other Public Storage locations with no problems with rats but this has guaranteed that I will not rent with them in the future. I have pictures of the mess that they created. I had to wipe everything down with antibacterial wipes, which are hard to get these days, and then rebox everything again, which cost me time and money. Oh... I forgot to mention that after all of this rat mess and a hole in the ceiling of the unit, they raised the price too!

If you are looking for a Public Storage, You MUST go to Public Storage at 9011 Evergreen Way! We can't recommend this location enough. Here are a few things that you'll need to know. 1) Location: It's easy to get to. 2) Facilities: It's clean, secured, and maintained well. It is easy to get in and out of each storage area. Most storage units are outside with lost of space for you to move in and out of your space. 3) Customer Service. This is the MOST IMPORTANT item here. We had the pleasure with working with Josie. She was amazing! She we excellent. Smart, Fast, and Extremely Customer Focused. She made us feel part of the family when we were there. She worked with us in finding the appropriate unit for our needs. If you ever need to rent a storage unit whether it is for short term needs or long term, go here and speak with Josie. You'll be happy you did.

Absolutely wonderful service, Josie made getting a storage unit for the first time a breeze, she went above and beyond to help me speedily get the accomodating size I need to move out my stuff.. What a legend

Very well run by several knowledgeable caring women.

Tenant of over 2 years, but I've had it, the RATS are back and the rent has increased by over 25% in that time, rats included!!!! It really doesn't matter that the staff is awesome and professional when the owner allows this to continue.

Josie was absolutely amazing. She went above and beyond to make the process quick and easy. Definitely will recommend to others based on how well I was treated

Regarding Public Storage 9011 Evergreen Way in Everett, WA: Josie and Mary are awesome employees for you. They looked after every need I had and were cheerful despite the Covid stuff. I was in Unit G025 and needed the unit to re-organize my garage -- so just for a few months. Yet they accommodated me perfectly. It was all easy to do and I really appreciated it. The price was also competitive for sure. This is a great location. There are several roads to get to the units and different pathways from my house. So if the traffic was heavy, I could avoid it. If traffic was light, it was swift indeed. Made my experience so much the better. Sincerely thank you!

Josie was most helpful, fast and friendly. She had me in a unit in minutes. Thank you

I need to clarify my three star rating. The girls that work in the office are very friendly, knowledgeable and helpful. They go above and beyond to help you stay on track with your rent. They deserve 5 stars in my opinion. My 3 star rating was given during the time when the Coronavirus started and the hours changed to closing at 5pm and at the time they were not forgiving late fees and still charging regular prices despite limited access. In the end they did wave a lot of the late fees thanks to the help of the on site manager. So I'll change my rating to reflect that. Office Staff still 5 stars Facility 4 Stars

Josie went out of her way to help me park my car in the storage unit, coming in at a weird angle with a large car. Very friendly. Thanks so much!

I've had a storage unit here for about four months now. There leasing rules that you have to agree to our little bit vague and hidden in the fine print. Some of the things that they don't allow you to do our kind of silly. I almost got 86'd from there when I first got my unit. Cuz I was working on it trying to make it look nice and organized, when they came by and noticed that I had bungee corded the door shut so it wouldn't be so cold. Apparently that is against the rules. No warning or nothing, they just kicked me oxes the property until I could talk to a manager. I was able to resolve it now and it's been fine since then.

Was very helpful and professional

Super nice ,friendly ,and very helpful staff!

This place is great they have no hidden charges like most other places. There super friendly and they work with you just as long as you communicate with them which is super cool. There website is the coolest part you can pay your bill get all your payment history it reminds you of your next payment you can go on there and put a storage unit on hold fill out the questions and when you go into the office its literally only takes maybe 10 mins since you already put all your info online. I have had alot of diffrent storage units over the years and this place is by far the best and the best priced. I would definitely recommend this place

Myself William M Hunter II and my lady Aurelia D. Moore would like to say personally thank you to Jordan for help us out and stay past closing time of transfer unit to much larger size that he was very helpful,friendly polite courteous professional respectful and went out of he way went above and beyond to personally show the larger size unit to Aurelia than what we already have to meet our needs to put more things in storage.

Staff is super cool and professional

Wouldn't service us after 530, was not told of the cut off. Even called corporate and they said they have to give us our unit we reserved up until 6. Got there and they told us we had to be there by 530

The management team rocks! They setup Mom in her first storage unit, but we needed to change units and they swapped us into a new unit with no hassles at all. Now we have a safe, secure and dry unit for long term storage through the rainy winter months. Thanks for making it all work!

Very friendly environment and super professional. Talena was such a great help!!

Talena was so helpful and gave us such a fun positive experience! Thank you so much! 10/10 will use this again just for Talena!

Great customer service and satisfaction

Mary is the best! Great customer service! Prices are fair and the place is clean and in working order.

There are MANY storage facilities closer to my home, but I will gladly drive out to this one just so I can recieve service from Talena. A gift from the customer-service gods, she will do the best job possible no matter the circumstance. I am so impressed with the employees at this place. Its really great! I'd give 6 stars if i could!

Friendly and helpful staff, GREAT DEAL!

They cant wait to grab your stuff so do t miss a payment.

Talena was amazing and very fast with getting me in and out! Thank you Talena!!

The management is amazing!!! They made me feel welcome as I’m new to the area and treated me like a friend. I cannot say enough nice things about these wonderful people! Thank you so much.

Talena, was an amazing Property Manager..

Mary is Merry like Christmas! Great customer service, highly recommend this location for storing!

I absolutely was amazed at the customer service from this specific location. Talena and Mary answered all my questions, explained the process, even told me I could get packing supplies from them, how great is that!!! Wonderful, highly recommended 😃

I love this place! Mary is so knowledgeable and very helpful every time I need her. I strongly recommend checking this place out first before you go anywhere else.

Helpful and friendly.

Was a pleasant experience... fast and easy needed a storage unit and the young lady that helped me was amazing and GOOD..!!!

Great location for our crew to work from. Mary and Deanna were very helpful and answered any questions we had. Great customer service at the counter with amazing attitudes and professionalism!!

Such a positive experience- Mary and Talena were such lights and made our experience efficient and FUN!

Excellent customer service setting up rental for our business. Very convenient location. Facility is clean and secure.

Fast & easy sign up. In & out in under 15min.

Storage facility staff is very knowledgeable and helpful. They are the nicest and best staff ever. Never had a problem with the staff or the facility ever. After 24 years renting a unit from them, it felt like saying goodbye to family. Will rent from them again as well as recommend them to family and friends.

Mary and Talena gave the best customer service I’ve ever had in my LIFE!!!!

This storage facility has professional staff who are knowledgeable and helpful. The facilities are clean and a good place to store your stuff or rent a truck. Talena is great at helping you get what you need and answering your questions.

What a great place when it comes to storage they have all your needs at an affordable price and sales associates that actually listen. Telena is the manager and she went above and beyond expectations to make sure all my storage needs were met! The place is well secured and seemed very clean and tidy. I'd recommend this place to everyone who is need of storage.

Very professional and courteous personalized service from Talena!

Talena is a great property manager who helped me with a rough situation and was patient with me and answered all my questions

We got a really good deal on a 10 x 10 drive up unit for only $100 a month it is easily accessible from the freeway this location and the rates are the cheapest in town

Talena is always a character and full of entertaining attitude. She’s a blast!!!!

This public storage is great, not only because of the service they provide and the location but the employees are incredible. Mary helped me out big time, she was able to get me a great promotional rate and even pulled some string to get it for me. Thankyou

Mary and Josette, were excellent help, easy to talk to, and answered every single question I had. They made this process of obtaining a storage unit very easy. Ask for them if you’re ever in need of a storage unit. Thanks again!

Very pleasant experience, professional, informative, highly efficient, and energetic. Talena and Mary made this simple. Thanks !

Good sushi.

Nice place

Chef Alfred Lewis here!! Was here checking on prices and availability. Moderate prices, cool employees! Tell your friends!!!

fast and easy

Worst so-called customer service EVER!!! Somehow, we didn't "qualify" for the long advertised $1 first month rental rate, and our rates went up every few months. For a 5'x10' unit, we initially were paying $92/mo (Jan'18). The women in the office are awful to deal with. They acted like we were bothering them every time we walked in to have a face to face conversation. When our unit was broken into last summer, they flatly denied that it had happened, treated us as if we were lying, and accused me if being threatening towards them. Yes, I was emotional; I had just realized I had been robbed! Among the complete inventory of items taken were our BIRTH CERTIFICATES AND SS CARDS, hiking gear (including 2-way radios, hydration backpacks, LifeStraws) and an antique camera. Given the security of our identities were missing, yeah, I was upset to say the least and these women instead of offering an apology or condolences that it had happened, they accused me of lying and claimed that I was making them fear for their safety - as they accused me of not knowing where I had out our belongings and lying about it. They even tried to refuse to walk to the unit to put eyes on the situation because I was so intimidating. **I am 5'4" and 120lbs, was in shock and experiencing a panic attack.

Rude

Very polite and kind!!!! And helped me out with everything!!!

Awesome people and nice units fair and reasonably priced.

Too expensive for such a tiny space. Should have roll up doors for 15x20 spaces.

Josie was the best!!! All the ladies are awesome!!! I will always use PS in the future and recommend you.

I've used this location before and I'm back again with another move requiring storage. The folks are extremely helpful and will go the extra mile to see that you have all you need for your move.

Josey and Laura at public storage are phenomenal thank you for helping me find the right size space for my storage needs.

I travel a lot and so far this has been the easiest and most affordable storage I’ve had for both my truck and trailer, the staff is awesome and always there to work with you when needed! So far they’ve gone the extra mile with me and I’m very satisfied with everything here!

The ladies here at Public Storage are the best. They will go above & beyond for u, there kind, compassionate , not often these days do u find a business that truly understands the way life goes sometimes and struggles we all go through. The ladies & the owners are truly one of a kind & have my business for life. so anyone needing a storage place these guys go above and beyond. One decision u wont regreat making. Thanks PS.

Very kind and welcoming! Helped us out ina right situation, will defiantly be back!

This place is the best place in Everett. Laura always remembers me and it's really clean and secure.

I love the friendly atmosphere. Talena and Laura were helpful and answered all my questions. I will refer people looking for storage to this place

The ladies in office are great and property looks nice and clean!

I’ve had a few experiences with other public storages but I must say I’ve had the best with this location thanks to a young lady by the name of Talena she was very professional and nice and very caring about our needs for our storage situation And also the place was clean and property looked nice. Prices are great and Talena was super helpful and funny. She made the process smooth and painless.

Great help

I have been here for 3 years and the ladies here are the best.. always helpful with smiles on their faces.. i will continue to rent here

Awesome customer service, good prices.

All the ladies at this location are so sweet And very helpful!

Amazing staff! Thank you Talena for all of your help! Will for sure recommend family and friends

So far this place met my expectations. The storage facility seams to be secure and people here are very friendly.

Great place to "hide" things.

This place is amazing and the workers are so friendly and help out with anything they can

Anybody know how late the gate will stay opening until?

Talena was very knowledgeable and very kind. She was able to answer all my questions! Definitely will choose to store my things at this location.

Really good service

This is not no ordinary public storage the property managers here are fantastic Laura and Josie Are the best Property managers I have ever dealt with when renting a storage unit. I was able to express my concerns and needs and they Were beyond helpful and met all of those In a very timely manner They have gone Above and beyond their duties and I wouldn't choose to do business anywhere else except for here. These 2 ladies are amazing and will meet and fulfill all of your storage and packaging needs I highly recommend them you won't be disappointed

Like any other storage but on Casino Road ....

Staff is very friendly and thorough.

The truth is that I been with public storage for 5 years ago since I lived in Tacoma then I moved up north to Everett and randomly I came in to this storage and even when didn't have those comforts like accessible drive code pad where you don't have to get out from your car or maybe other nice features that most of the new public storage has but something in particular that I haven't had it's a nice welcome a very friendly and trusted friendship that these two beautiful ladies the manager end her assistant manager since day 1 I walked in they treated me like if we knew each other for long time very until today I personally recommend this place to everyone....

Laura and Josie are amazing to work with! They have always treated me as a family for the last 4 years i have been here. Thank you Laura and Josie!

Horrible customer service.

Joke of a business, reserved a unit online and get there and they tell me it's rented and try giving me a unit 5 feet smaller and 100 dollars more. Plus they raise their price every 6 months. Do not get a unit at this place, lady's in office are totally rude also

Laura and Josie are the best two women with big hearts I love them for helping.

Very kind staff.

An awesome place with awesome staff! Laura and cindee were so helpful! Answered all of my questions and make it so simple and fast to do me my unit!

Theres just not enough words that do proper justice in describing the gals that work here. They make sure to go the extra mile when needed and take such good care of the customers here. They do have a job to do and if your not in communication and showing good faith things happen. But they dont like to and really try to do everything to avoid people loosing they're belongings. Awesome people!

Stored my stuff here for 3 months while looking for a place to move. Flat rate no fees no random charges. Great experience.

What are the access hours.

Cindy helped me get set up yesterday for my first storage unit ever. I thought I needed a 5 x 10, and had reserved as much online. When I saw the space I realized it was too big and she happily showed me a 5 x 5. The entire interaction was helpful and positive, I couldn’t have asked for more!

So I'm here at this location, hacevbeen since a little after 5:30 pm, and Laura tells me they ONLY rent by appointment only. I explained my situation and told her I've never had to make an apoappointm to rent a unit. I then leave the store because I'm trying to find a place before all my belongings are outside my place and I call the 800 # and they make a reservation for me and tell me to go back in the store and they will rent it to me, mind you 20 mins has passed and I go into the office and Laura says it takes 30 mins to show a rental and they don't have the rime she has stuff to do and cant stay late. I understand people have their lives but I was there 30 mins before they closed which alotted enough time to rent me the unit. She says no again and even the rep on the phone was in shock so I ask Darylynn if she could rent me the unit and she said nope we told you already we can't. I explained again that I work until 5pm evwryday and I work about 35-45 mins away depending on traffic. And I really need this unit or all my stuff will be outside my place... She continued to say "you don't know how long it takes, I told you before you rudely left my office that we can't and that it's by appointment only and I can schedule you an appointment tomorrow" by this time I'm in tears and again ask the other lady and again was refused service... I really really hope no one has to go through this same experience. I've always rwnted from public storage and every rep has always gone out of their way to make sure everything is good.... I guess this time wasn't one of those times...

This location has the nicest most helpful staff EVER!! Laura is super informative and just overall awesome. I would totally recommended this location for any storage needs!!!

Great service at the public storage Great personality and funny love this kind of service. Thank you Darlynn for you service.

On-site management is pretty good. Unfriendly business practices caused me to cancel my rental. I won't be back.

Friendly helpful staff. Clean well kept.

Josie and Laura r so great.

Nice clean affordable storage. Friendly staff too!

Laura and Darlynn are great people. Treated me well and helped me out. Great staff, will definitely come back again.

Tweaker land... Nothing else to say

Josie is a super friendly and helped us out when we really needed it. I'll definitely come back as long as she's working here.

The women were very friendly and very helpful. I did not feel rushed or as is I was an inconvience to them. Suggested great tips for bill payments, security and storage. Will definitely recommend.

Decent hours and very helpful staff, I have a 5x5 and it does me plenty well for extra bike/bike parts, my tools, camping gear, winter clothes,sewing machine, etc,etc

Meh good customer service but no heated rooms as advertised and way too expensive

Cheap storage and many locations.

Rats chewed up my entire 10×30' unit and the insurance I bought thru them wouldn't cover it. I only rented for 2 months before all my belongings were destroyed. Caught the LIVE rat and her litter of babies IN MY BOX OF CLOTHING! They didn't do anything to make it right.

Really nice staff there

The facility is always clean and the employees are always pleasant to deal with. I have rented space with this location on multiple occasions and find it convenient and easy to access my belongings. Great for staging those holiday items you don't want kicking around all year round.

Joleene And Laura are the best they were very helpful and friendly im very pleased with their service and by the way Happy Birthday Joleene

Laura and Josie are the best and very helpful

Cyndee is the best!!!

Great storage unit

Josie helped me today find the perfect unit right away! She was so helpful and gave very great instructions.

Friendly and helpful. Great price

To expensive and needs to be open 24hrs for people... some people work late or their only way of transportation are people whom gets off work late. Otherwise... GREAT SECURIT!!!!!WE LOVE IT!!!!

Great customer service laura and her staff are very friendly and helpful....

Josie was amazing got us in and out. Great service i would use this company again just because of her.

It is nice and secure. I wish the prices where a little more competitive, but it is what it is!

Was a very fast and convient experience....thank you Josie and O....!!!

Huge thank you to Laura and Josie for helping me switch my storage from a small one to a big one that's two doors down. (Helped me switch easy) I have never met a friendlier set of people in my life.

Great service by friendly, hell staff. Prices seem about average. The units are nice. I'm able to drive around with my extra long van with no problem. The one drawback is that the entry keypad is poorly placed so you have to get out to operate it.

I absolutely love this location! The employee Amber was so kind and considerate. She explained everything great and made me feel comfortable with my choice in storage. I would highly recommend this place to friends and family. Thank you, Amber for such great service!

Excellent customer service. Josie was friendly, funny and very thorough while helping me select the best space. I got such a great on my unit. I’m very pleased with my first experience and would definitely recommend this location.

O & josie have definately made my day today with more than i asked for at a even better deal thank you again !!!!

Laura and Josie are the best!!! They helped me save money

Fast, quick, easy, loved the service, thanks Josie and Laura!

Hey it's Jared and I just want to say I love these lady's. There customer service is amazing. Guys this is a great place for all of your storage needs.

O. And Josie were really helpful and friendly. Got our paperwork done fast and imto a right size unit for us. They were very thorough in explaining the process of getting a storage and answering all our questions. I would definitely recommend this location to friends and family. Thank you

Great Storage facility,i signed up on 12-12-2017 for a 10x15 storage very nice unit with 3 doors and a light in the unit, big enough for my household goods. very friendly staff, the staff member that helped me name was O. very professional. i would recommend this storage facility to my friends and family.

Josie and O were very helpful and efficient in getting me into the appropriate space.

Clean and secure

Laura and Jolene are awesome and the best I know

Laura saw me asap as a walk in super friendly Informative and super Quick service . Thanks 😀

Laura is great!!!

Find another place to store your things these types of businesses are a rip-off

josie gave the best customer service ive ever had. she was very kind and helpful.

Josie was so nice and helpful! She got us in early, and all set up even though I reserved the wrong unit! She was very informative, and answered all our questions. She definitely is a huge asset to Public Storage. She was very friendly, comical, and knows her stuff! Thanks Josie and Laura!

Josie & O are awesome came in early got everything setup. Great service.

I was great..

The prices are way to high, the customer service is not the best and the gate hrs are not the best. The only good thing is the security and its location. I mean hell I don't even have a light in my unit

Safe, clean and secure. What else can you ask for?

Meet with Josie and Laura and they did a great job helping us!

Josie was very friendly and helpful, also very informative. She's amazing.

Dora was awesome and took care of us very quickly!

Workers were SUPER friendly and helpful. They made the experience quick snd took out a lot of the stress I was having.

Laura is very nice and helpful. Great customer service!

Great customer service.. Thanks Cindee:)

Great customer service!!!

Laura is super friendly! Great customer service. I went in on my lunch break and was in a rush to get back to work and she made the appointment fast & was able to get back to work before my lunch was over. Definitely will recommend this Public Storage facility!👌👌👌

Wonderful customer service. Laura is awesome! And the rest of her staff are so friendly. I feel that they have done everything in their power to meet my needs.

Excellent service, helped me find the most convenient unit and apply the most discounts possible

Staff are incredibly friendly. Laura is always so polite and full of smiles evrytime I come in.

Amazing Laura is awesome and very helpful. It's her birthday soon so here's a special happy birthday!!

Shannon is awesome!

Junk...you got junk go here...

Laura and Josie are on top there game the call backs are immediate and the deals are on heard of. Overall experience was simple and customer service is amazing!!

Laura and Josie are the 2 coolest ladies in the storage game helped me out and answered all my questions!

great service, and great staff working there. Thanks to Jossie for being there when i needed an unit. I recommend this place and person for future reference.

Josie was a great help getting me into a storage unit. I was treated well the moment I arrived until I left

I love Laura, Cindee And Josie. Very friendly and fast!!

Great and reliable! Great customer service and I will make sure to rent here again in the future! Josie and Laura were awesome!!!!

O, Josie and Lora are great people. Very nice love it

Was unable to pay my unit, went on the shopping block, that day was gonna go to the dump, saved my unit and my stuff. Grade A customer service from Jodie and Laura.

In scrambling to find a storage unit and parking space, Laura answered all my questions including going above and beyond to help me coordinate moving from another site and crunching numbers to help me find the perfect solution. She did all this in a busy morning and gave me extremely courteous attention with a smile and a high five. Way to go Laura;)

Recently while downsizing from a large home to a smaller one, we met Laura at Public Storage in Everettt, Wa. She gave me great advice on moving and storing and was flexible and very efficient. She made our move much easier !

Brittney and Josie are wonderful! Very helpful, very fun, and very informative! It's important to them your stuff is secure and safe. Will definitely continue doing business with them whenever we need storage! Also, Thomas at the call center was extremely helpful and informative. All three of them made for a smooth, fun experience!

Josie and laura were friendly and super helpful. Great place to store your stuff

Best ever. Brittney and Chelsea are very helpful. Highly recommended.

Excellent customer service, clean, accessible. A sense of trust when being there. Thanks

Good place to store! Britney and Josie are awsome!

Laura and Josie are awesome! Super helpful and very quick!

Very helpful employees

Awesome experience with outstanding service! Laura and team are truly the best!

Josie and Laura continuously a awesome job. They're incredible, friendly, great attitudes and open to all the questions I have had. This entire team of people that work at this public storage has been awesome. If I could give them more then five stars I would. Thanks again to Josie and her team Public Storage on Evergreen Way.

Great staff very helpful people!

Laura and Josie are the best. Always know my name and say hi

Great people

JOSIE IS AMAZIMG! LUV YA GURL!

Good business

Laura and Josie are AWESOME!!! first time I've rented a storage space in general and they made it extremely quick and easy to do. The friendliness level is off the charts! I had even booked a reservation at a different public storage and went here by accident, but they were able to save me $5 a month on the space PLUS I was able to get an amazing deal by paying for the rest of the year (only 2 months left). Would definitely recommend this place to anyone looking to have a storage space. But be quick, they go fast. So many people coming in and calling about spaces available

I've been storing my stuff here for awhile & all the staff are very polite & helpful & I haven't had any problems with the location area....

Friendly staff, clean and convenient location.

The worst experience I have every had with a storage place. I will never use this place again. They over charge they let druggies off the streets on the the gated property. Also a issue if your a paying customer to use there restroom.😞

They are wonderful awesome people, professional and kind. Josie was amazing and understanding to our situation. Would recommend this place.

I was awesome. He did a great job and it was his first transfer!

Luaren your a great person!

Fast and friendly folks. Laura the manager rocks, she was very helpful!

The customer service from Laura and Josie was awesome!!! They were very nice and explained everything in detail and I would definitely recommend public storage to my friends and family!!!