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Address

9000 NE Bothell Way
Bothell, WA 98011

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-286-8520

425-286-8520

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

425-286-8520

425-286-8520

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 34/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • Reduced height
    $ 34/mo $42
    Online only price
    2nd Month Free

    No Obligation

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    5'x5'
    Online only price
    $ 34/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 34/mo $68
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    5'x5'
    Online only price
    $ 34/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • Locker
    $ 34/mo $42
    Online only price
    1 unit left!
    Limited availability

    No Obligation

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    5'x5'
    Online only price
    $ 38/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 38/mo $76
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 65/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 65/mo $130
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 74/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 74/mo $148
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 84/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 84/mo $168
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 105/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 105/mo $210
    Online only price
    Half Price Sale

    No Obligation

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    10'x15'
    Online only price
    $ 138/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 138/mo $276
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 138/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 138/mo $276
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 193/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 193/mo $386
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 291/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 291/mo $364
    Online only price
    $1 first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Bothell Self Storage on Near UW Bothell

Bothell Storage units are conveniently located on the main thoroughfare of NE Bothell Way, also known as Highway 522. These nearly 1,000 storage units are just a short drive from downtown, Blythe Park, Pop Keeney Stadium, and Bothell High School. The shared campus of University of Washington Bothell and Cascadia College is also less than three miles away.
As one of three UW campuses, UW Bothell recently ranked as the state's fastest-growing four year university, according to an internal report. If you're one of the students here, we can help make your college experience the best yet. Carve out precious space in your dorm room or off-campus apartment by storing textbooks and winter coats in one of our 5x5 storage units.
Need something a little bigger? Our 5x10 storage units can serve as an extended walk-in closet, and are perfect for storing skis, camping tents, and outdoor equipment–because all study and no play is no fun. Even if you're not a college student, our storage units can help to make the most of this beautiful city. They can make space for hobbies, side hustles, and just about whatever you can dream up.
With a regionally affordable housing market, Bothell is a destination for well-educated grads, with the Census reporting that nearly one in two people here have a bachelor's degree. Whether you're moving from around the corner or around the world, we can help you get settled. We offer indoor climate controlled storage units here, all with month to month rents for flexibility. And keypad entry means you have your own code to get into the building.
Reserve a unit today for free–no credit card required.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 431)

February 29, 2024
Google Public Storage Bari Bhurgri
February 25, 2024
Google Public Storage Mark Carignan
The staff here are friendly, knowledgeable and very helpful. The units are clean, well lit up and safe. I highly recommend Public Storage in Bothell if you need storage space.
February 25, 2024
Google Public Storage ELIJAH CHAPMAN
Robin is the best! She’s amazing at her job and very communicative in finding solutions to any of your storage needs! :)
January 10, 2024
Google Public Storage Tyler Rath
Great service! Michael and Scott were excellent at helping me, and did it quickly and timely with kindness and efficiency. I highly recommend Public Storage Bothell!
December 24, 2023
Google Public Storage David Potter
Easy. Great. Thanks!
November 26, 2023
Google Public Storage Lacey Prater
Secure and very clean facility with great customer service! We originally went with a 3rd level unit but decided we wanted to transfer to the ground floor. Robin was so quick to accommodate us, giving us several days to transfer our belongings without penalties. I definitely recommend using this place for any of your storage needs. Thanks again to Robin for making all of this so easy!
November 11, 2023
Google Public Storage Garrett Dimick
Staff is extremely helpful.
November 3, 2023
Google Public Storage Trevor Stull
October 8, 2023
Google Public Storage Eric Lopez
Terrible! Access is being denied for an entire building of renters! An error on the keypad for the lobby is being blamed. The company said because it is on a weekend they can't get a tech out until "probably" Monday. A company this big isn't paying for after hours service. Don't store your stuff here if you want access to your stuff! There are plenty of other storage places to go to that would actually handle this issue properly. Also there was no email or phone call warning about not having access. Imagine all of the people who hired movers etc. this weekend, arrived, and are told they can't use or get into their storage. And of course Public Storage isn't going to give a reimbursement for all of the days access is denied. SMH this company is trash!
October 4, 2023
Google Public Storage Sydney Figgat
I had a fantastic experience at this storage unit facility! Robin, the front receptionist, was incredibly friendly and helpful throughout my entire rental process. The facility itself is spotless, and the convenient location made it easy for me to access my belongings. I would definitely give this storage unit a five-star rating and would use again if needed.
September 21, 2023
Google Public Storage Michael de Groot
UPDATE (Sep 2023): Recently, I downsized from a 10'x20' to a 10'x15' (finally!). Goal: 10'x0' :). Again, I am really impressed with the excellent level of customer service at this location. In particular, Robin and Kris. They are very knowledgeable, courteous, and also creative problem solvers. ------------ Sadly, I have way TOO much experience renting storage units over the years — having rented from multiple storage companies/locations in King County and in another state. This particular Public Storage facility is by far the best storage location to-date. The facility is secure, clean, and climate controlled. The staff over the years, in particular, Debbie who works there now, are friendly, professional, and helpful. The rates are very competitive for what the location offers.
August 31, 2023
Google Public Storage Jim R
Kris was helpful and friendly.
August 31, 2023
Google Public Storage CCG Dream
Robin is an incredible associate! She is polite, friendly and knowledgeable. She helped me out with everything that I needed!
August 30, 2023
Google Public Storage Robert
This public storage facility is great .Robin is the best…
August 30, 2023
Google Public Storage Breana Gomez
Robin helped my family get a storage unit fast and easy! Thank you!
August 30, 2023
Google Public Storage Isabel Sanchez
I had the best customer service today from the manager Robin who is an amazingly sweet person!
August 29, 2023
Google Public Storage Erin Heuer
Robin was FANTASTIC and the entire rental process was fast and smooth! Love the app too!
August 28, 2023
Google Public Storage WILLY STRYDE
The people here at this location are OUTSTANDING!!!! They care about their Job & have mich pride in it…. IT SHOWS!!!
August 28, 2023
Google Public Storage Bob Smith
August 28, 2023
Google Public Storage Chaitan Bandela
Kris was very helpful in explaining the storage unit sizes and even helped transfer me to a more appropriate sized unit at no cost. Thanks much!!
August 24, 2023
Google Public Storage Tom Alfano
Robin is fantastic and really helped me find the perfect solution for my storage problem! Thank you Robin!
August 21, 2023
Google Public Storage Jennifer
Robin and Chantel were super friendly, helpful and very sweet!! They made the rental process really easy and smooth! Highly recommend their store!!!
August 13, 2023
Google Public Storage Ti Ade
Great experience! Kris was very helpful, knowledgeable, and professional. The whole process was seamless. Thank you, Kris. This location does not leave one hanging on the phone. They respond promptly. Thank you as well, Quinton, for your guidance on the move in day.
August 13, 2023
Google Public Storage Hanna
Great staff ! Robin was so nice and explained the whole process easily to us. We’re first time storage users in WA and if you’re thinking of doing it, this is the place! Our home feels so much less cluttered to have our seasonal items here and in a clean and secure facility.
July 30, 2023
Google Public Storage Adriana Dunn
Robin helped me with so many questions about transferring units. Super helpful and friendly service. Wouldn’t have been a smooth transfer without your help!! Thank you! 🙏
July 29, 2023
Google Public Storage Prem Krishnan
Kris was super helpful in getting us set up in our space this morning. Facility is clean and well-maintained. Convenient location.
July 27, 2023
Google Public Storage Hyung Kim
July 24, 2023
Google Public Storage Becca Paulozzo
Robin and Chantelle were great to work with!
July 22, 2023
Google Public Storage Alberto Aguillon
Really great area, really clean. Love this place. 🙂
July 20, 2023
Google Public Storage Dru Delong
Love this place! Kris and Robin are the best. Been here for over a year and always get great service!
July 17, 2023
Google Public Storage Montana g
friendly, helpful staff and easy process to check in! my brain was operating at like 20% capacity from moving stress and they were still patient with me so i’m grateful 😂
July 9, 2023
Google Public Storage Sam D
Great experience! Robin is very friendly and knowledgeable about everything. The company is lucky to have her representing them. I feel like my items are safe and in a temperature controlled environment. I’ve been there about 11 years and never felt the need to move things. If I need help all I have to do is ask. If you’re looking for storage, look no further! Can’t go wrong with this one.
July 6, 2023
Google Public Storage Robin Angotti
Great experience for my first time putting my things in storage. The staff was friendly and helpful. The building was clean and well maintained.
July 2, 2023
Google Public Storage De' Jah Smith
Spoke with Robin, excellent customer service. Explained everything with ease and friendliness. Thank you so much for your help.
June 30, 2023
Google Public Storage Monica McDowell
*UPDATE* Was called after former poor review, and apologized to and am satisfied by the response by PS, and so I Am adjusting star rating. Most of the time good customer service. Yesterday, rudest woman ever was on staff.
June 27, 2023
Google Public Storage itu mohapatra
Best storage place . Very clean place with wonderful staffs. It is located in Bothell . Also it is located close to Kenmore and Kirkland. thank you all staffs .
June 26, 2023
Google Public Storage Fenrir Vestfjord
Robin and Kris were awesome!
June 21, 2023
Google Public Storage Jeff Chornock
After a super last minute change in our move, we have been working to come up with a plan and Robin was awesome about figuring out how to make it work. She found the perfect size unit and also made sure that we could move in right away and get everything loaded right on time. She was fantastic and even remembered us when we came back to add another round of stuff. Really great customer service! Thank you!
June 20, 2023
Google Public Storage Jeff Spacek
This location is great and it's clean and the staff is friendly!
June 19, 2023
Google Public Storage Dyana Langley-Robinson
Robin was absolutely fantastic! We were in a total bind and on a time crunch and she helped us figure out the best way to get our storage unit set up before a big move. We will for sure come back to see Robin and appreciate her great customer service. Thank you!
June 13, 2023
Google Public Storage Bentley Jackson
Chantelle was very helpful. She showed us the unit we were considering and we were able to get one same day. Excellent customer service and very friendly. 🥳
June 13, 2023
Google Public Storage Emerson Elliott
Chantelle was an absolutely amazing person and helped us through the rental process very quickly 10/10
June 6, 2023
Google Public Storage Aaron Ackert
I rented a unit from here recently. Chantelle assisted me with the rental process as well as showing me the ins and outs of the building. Great friendly, knowledgable service!
May 30, 2023
Google Public Storage kelsey accetta
Place was clean and accessible with friendly staff. Unfortunately I ended up being over charged multiple times because their auto pay system is faulty. Never have had any auto pay issues in the past, and they refused to refund my the late payment fees. Such a joke. Assume you'll be paying significantly more than the rate offered every month. I will never use them again and I suggest you look elsewhere for your storage needs unless you feel like being bent over on the regular.
May 29, 2023
Google Public Storage Aika Mitchell
Just got some stuff moved in today, truly a 5-star experience! Both staff members were professional and personable; they were welcoming and transparent about unit pricing & policies and I never felt “in the dark” about anything. Honesty is key, and I have the utmost faith that my belongings are safe here! Also notable is just how nice the facility is! At the time of writing, everything looks clean (and shiny with a new coat of paint!). It always improves confidence when the facility is well-maintained! Ask all of the important questions—the staff will have answers! This location is by far the best Public Storage location I have rented at, I’m happy to have found it!
May 28, 2023
Google Public Storage Felicia D Wray
May 27, 2023
Google Public Storage Dave Cox
Staff are very friendly and helpful. A very clean facility.
May 20, 2023
Google Public Storage Sam L
(Edit at the bottom) Robin and Maria were fantastic! Maria called me shortly after I reserved a unit online and personally invited me in to check it out. When I got there, Robin was available to help me out. She showed me the unit and clearly described all of the benefits Public Storage offers. She showed me how to use the app and made the whole process super quick and easy! They were both fantastic when I was checking out at the register. I checked out a few other storage places nearby before I stopped here and I left there feeling very confident that I made the right choice going with Public Storage, specifically this location. Thank you two again!! 5 stars. EDIT- I am updating my review because of a phone call I had this morning with Kris, the property manager. I got lost in the building as it was my first time actually navigating through the units and ended up leaving the building at 9:01 or 9:02. I got a “courtesy call” saying that I left after hours so I explained the situation and she seemed understanding then adds “well I saw you pull your car off the property at 9:06”……. So apparently if this happens enough times they have the district manager potentially fine you or terminate your rental agreement. Just a heads up for everyone. I just barely moved my stuff into the unit and everything was great with the first two ladies that helped me, but a “courtesy call” saying I need to be physically out of the parking lot by 9pm is a little ridiculous considering I literally just needed my car to warm up.
May 13, 2023
Google Public Storage Brian Dawson
Robin is the best!! Friendly, proactive and knows what to do. I rented a space that was too small for all my stuff and she promptly offered me the perfect size unit at good price. She made me feel important and very happy to rent at this location. She is excellent at customer service and even seems to enjoy what she is doing! Thank you Robin for making my day. Brian Dawson
May 12, 2023
Google Public Storage Shaina Cohen
Always happy to leave a review when requested if deserved, and these guys definitely get top marks across the board. Very friendly and helpful staff, diligent on followup, very clean facilities, sufficient carts, safe grounds, and the price is right. I've rented here twice now and I can confidently say that my stuff will be where I left it, in the condition that I left it. 😂 (One minor quibble: the door to the second building sticks, and has done since my first time renting with them. If that's the only issue, though, I'm happy!) Edit: promised I'd edit my review to mention that Tommy was extra helpful. Thanks for helping out my buddy, T-man!
May 9, 2023
Google Public Storage Austin Brown
Robin was amazing and helped us get into a space. She was friendly and provided the best customer service so that we had an amazing experience! The facility is spotless clear and the units are perfect. I never thought I would rave about a public storage facility, but here we are. I would highly recommend this location.
May 6, 2023
Google Public Storage Jordan Locke
Amazing customer service! Quinton was an absolute pleasure to work with. He was extremely patient and kind as I had my own issues in finding a suitable unit to store my stuff while changing my mind several times throughout the process. Walked me through several units answering every question I had as well as provided me with additional information I didn't think to ask. I felt heard, looked after and felt as though he truly cared about my storage unit leasing experience as a whole. I would recommend this Public Storage location to anyone who wants to feel peace of mind about their items being stored away from home!
May 2, 2023
Google Public Storage Brock Ford
April 29, 2023
Google Public Storage Daniil K.
Great place with good prices and clean storage. But the highlight is the staff. Tommy and Robin are as friendly, pro and funny as possible. They explained how everything works, Tommy showed me the storage, explained how the application works and helped me arrange everything quickly and easily. Great job, I am extremely happy to use the services of this location. Great job👍. I see what I’m paying for and will recommend this place to my friends.
April 18, 2023
Google Public Storage G H
Best storage place. Kris at Bothell location got me a unit and had keys in hand less than an hour. She could tell I was upset and was incredibly kind, amazing person. Will rent here long term!
April 12, 2023
Google Public Storage August Hallstrom
Wonderful care,
April 6, 2023
Google Public Storage Marcus E
I reserved a unit at Public Storage online. Upon looking at the size guide on their site, it showed me two images for small storage units. A 5x5 and a 5x10. Both units had a person standing by the entry of these storage units that resembled a regular size door. I chose the 5x5 because it fit my needs. Next, I went to find a unit for the 5x5 that met location and price because I have a budget. I would have never chosen to rent a unit for the higher priced 5x5 units because it simply wasn’t in my budget and was looking for long-term storage. After reserving the unit and paying for rental ($33), admin fees ($29), and lock ($22.01) for $84.01 I showed up on the date (4/4/2023) I opted to start renting the unit. When I arrived, the unit looked like a cubby hole. The office was closed so I left a voicemail to get his issue resolved. Upon thinking that I may have reserved a 3x3 I went online to reserve the correct size. Unfortunately, when I went back to look at the emails I reserved a 5x5. This made me ever more confused and opted to wait until hearing back from Public Storage. I work nights, so I missed the call from Public Storage on 4/5/2023. I returned their call immediately and spoke with a Robin (unknown if correct spelling). She let me know that the unit I rented was the correct size and she saw I put a hold on the same size unit. Robin informed me tha she could upgrade me to the unit I was expecting but at a higher price. I asked the price and she informed me either $52 or $62. This was currently out of my budged and asked for a full refund. She informed me due to policy I could only get the lock refunded. I informed her that the website misguided me to the size of the locker. Robin informed me that was corporates website. I asked if corporate owned her location. She informed me yes. I refused to accept the refund of the lock and asked for the corporate number to get the situation resolved. When I called into corporate, they were closed. I went online to search for any corporate emails so I could email someone about this issues because I work graveyard shift and emails to avoid missing a call. I found a Debra Wright, Customer Service Director for Public Storage. I sent her an email explaining the situation about feeling deceived by the storage size and providing detail and images. Debra obviously couldn’t be bothered and sent it to someone else. You would think that a company with 1.5 stars on BBB would handle every customer complaint serious to improve their rating. I never received any reply but a receipt of a refund for the lock that I refused originally. No explanation or reply to my email and me eating the $62 for storage and admin fees. I am simply embarrassed by the actions of corporate. When someone takes the time to write a very explicit email of the issue and simply gets ignored you should know where you stand as a customer. Location: 9000 NE Bothell Way Bothell, WA 98011
March 25, 2023
Google Public Storage Caitlin Ulrey
March 21, 2023
Google Public Storage Moo Shuo
Robin is an amazing property manager at the Bothell location. Excellent customer serivce. Very well informed of all policies and proceedures. Showed everything that I needed to know. Very detailed and informative. 5/5!
March 14, 2023
Google Public Storage Debbie Smith
I’ve had storage here for several years now. It’s always clean and well maintained and the staff is always friendly and helpful.
March 9, 2023
Google Public Storage C Chris
Here got the excellent job.
January 21, 2023
Google Public Storage Peter Carr
The staff here is friendly and courteous, especially Robin, who went out of her way to maximize my experience. Reasonable rates, excellent staff, and a very convenient location. I highly recommend.
January 16, 2023
Google Public Storage Amy Ruiz
Kris and Robin were so helpful and even assisted us with planning our cross-country move! We love having easy access to our unit and the elevators make moving boxes into our space easy. We highly recommend working with this crew to meet your storage needs.
December 31, 2022
Google Public Storage Olga Tsybert
Good customer service
December 26, 2022
Google Public Storage Sukarya USA
Excellent location and great service from Robin (manager) Kris (the star performer for the day for me). Way too good service to expect from a storage space business. Surprising. Isn’t it? Thumbs Up!!!
December 25, 2022
Google Public Storage y j
Good place for renting a storage room.
December 18, 2022
Google Public Storage Jonas Skalsky
Kris was very helpful and gave me all the info I needed!
December 4, 2022
Google Public Storage Frank
November 28, 2022
Google Public Storage Daniela Dimitrova
I am very satisfied with the customer service at this storage location. Robin was incredibly friendly and helpful and always found a way to accommodate the constantly changing plans during our move. Will happily store my stuff here again
November 27, 2022
Google Public Storage Hannah Hamilton
AWESOME CUSTOMER SERVICE!!! We needed an upgrade on our storage unit to a bigger unit. The gal got us in fast, made sure our new unit was right next to old one so it was easy to move and she was just awesome and on it. Thank you
November 26, 2022
Google Public Storage Dan Goodman
Great service and very clean & secure location! The staff here, especially Kris, are exceptionally friendly and helpful. They made upgrading our unit a cinch. Definitely recommend!
November 23, 2022
Google Public Storage Dave Holmes
This is an excellent, clean and well lit facility. A lot of things are self service, which is great for people who need to get stuff done at odd hours. And if you do have a question, the staff are super friendly and helpful. I’ve been a customer for most of the year. Working with the folks at the desk, I’m convinced this is the “forever home” for all the junk that used to live in my garage. Now my family gets to keep their treasures, and I get my garage back!
November 22, 2022
Google Public Storage Diego Guillermo Tapia Gonzalez
The service is good stuff and also pretty train people there like Robin, she help me with everything I needed.
October 8, 2022
Google Public Storage DaMarr Easton
Awesome,amazing and very friendly!!!! Robin and the crew are Super Hero’s!!!!!
October 4, 2022
Google Public Storage Wendi Dworak
October 4, 2022
Google Public Storage Vittle vega
October 3, 2022
Google Public Storage Nikos Pollichronakis
Safe, clean and convenient. The staff are super friendly and helpful. Thank you for providing us a safe place to store our belongings.
October 2, 2022
Google Public Storage Jonathan Morgantini
Robin and Kris were amazing. This place was a real time/life saver when I needed them. Super easy to get into/out of the bldg, and never had any issues.
September 28, 2022
Google Public Storage Kimber Knight
Wonderful storage facility! Robin is absolutely wonderful:)
September 28, 2022
Google Public Storage Ava Shafer
Super helpful and friendly, honestly would have kept the storage unit because they were so nice!
September 25, 2022
Google Public Storage Eva Buck
I give this place 5+ stars. Thank you Robin for remembering my daughter and making this a great experience for her. We recommend this place and she will be returning here next spring.
September 24, 2022
Google Public Storage Tim Carlock
Amazing team here. Clean, helpful, plenty of carts to move your stuff in and out. For the guys…the ladies are all gorgeous!
September 23, 2022
Google Public Storage Felippe Sena
August 31, 2022
Google Public Storage Kristyn Pocock
Kris and Robin are amazing! The move was so easy and they helped make things work when I needed a bigger unit last minute!
August 30, 2022
Google Public Storage Austen Mouille
Was always pleasant, quick easy painless Robin was a great help!
August 30, 2022
Google Public Storage Allie VanBenschoten
Was helping a friend move stuff in and they didn't tell them the doors lock at 9pm! No sign, nothing reminding you or letting you know! We called and they told us we can't do anything. I feel bad they are paying for a unit here! Like why have a key code or customer service number if it's not useful?
August 29, 2022
Google Public Storage Armando Lopez
Great service
August 13, 2022
Google Public Storage Carlo C del Mundo
I went to the storage unit from this facility and a 10 x 10 space. Check out was good able to get a unit without having to bug a person or check out was also equally easy. They didn’t charge me for an extra month.
August 1, 2022
Google Public Storage Gina Eason
Robin went above and beyond to help me with a problem I created. She didn’t have to but she did and she turned around what was very difficult day for me up to that point. She is THE example of stellar Customer Service and I hope the very highest executives at Public Storage are aware and will recognize Robin for the value she brings to your company!! Thank You Robin!!! Gina M. Eason
August 1, 2022
Google Public Storage Robert Holt
They saved me 100$ for being late by a day. Big thanks!
July 18, 2022
Google Public Storage Y G
RENTER BEWARE: I had the worst experience you can have with this establishment. A burglary happened on the property the week of July 1st 2022, my unit was one of those affected. I was not notified AT ALL by the front desk. Luckily a police officer was notifying all renters who were affected, he let me know on the 15th of July that he would like me to contact him and for me to go to my unit as soon as possible so that I could see for myself if items were stolen. That is over 2 weeks that absolutely no one from public storage contacted me, left me a voicemail an email NOTHING. I was enraged when I found out and when confronted the staff did absolutely nothing to make me feel any better. Not even a sorry. Needless to say I grabbed what remained of my things and moved it all out immediately. Not only are they expensive but they are unreliable and clearly don't care about their customers. Go literally anywhere else, this was the worst experience I have ever had with an establishment deadset on conning their customers so they don't lose a buck.
July 10, 2022
Google Public Storage janice kingshott
Robin was in the office when I went to rent a storage space. She was wonderful! She explained all the different sizes, spaces, and costs. Showed me different units and helped to make my decision! I highly recommend this storage facility to anyone! Great experience, easy access! Thank you Robin!
June 29, 2022
Google Public Storage Joel and Becky Mangin
I am currently renting a space at the Bothell location. They had a great deal on the first month and it's been easy to use. I also wanted to publicly acknowledge the great job Robin is doing at managing this location. She has been friendly and helpful, and she clearly works hard at her job. I hope she get's a promotion and a raise!
June 28, 2022
Google Public Storage Ari Roth
The location is great. Robin was extremely helpful and the entire setup process was smooth. The floors could probably use a map, but once you get the hang of it it's not hard to navigate. Clean, secure, friendly staff... definitely worth using.
June 25, 2022
Google Public Storage Isaac Dahlvang (BarnacleBrown)
Amazing staff! Clean and accessable place too. Adriana was a great caretaker and I'm glad to have made the purchase! Update* the location is still great! Low prices if you don't mind distance.
June 22, 2022
Google Public Storage Darling McKinney
Wonderful team here at the Bothell Public storage! Robin and Naomi helped me and my partner get settled into our unit! Very easy to understand, app access it great!
June 14, 2022
Google Public Storage Eric Dow
June 13, 2022
Google Public Storage seth oakes
June 13, 2022
Google Public Storage Luke Hogan
I rented two units at this Public Storage location (right on the Bothell/Kenmore border) for a few months. It was a much better experience than other storage units I've had in the past. All the units are indoors, and the buildings are well maintained and in great condition: wide halls, clean floors, spotless bathrooms, comfortable temperature. Robin and her team made checking in and checking out smooth and painless. Highly recommended.
June 12, 2022
Google Public Storage Michael Caporale
Robin is a veritable badass. To put it frankly, she turned around what started as a shaky online sign up experience into an absolutely great one in person. She was able to get me a fantastic price and unit to rent and was super helpful and friendly. Very happy customer. Thanks again! 👍🏼
June 8, 2022
Google Public Storage Samantha Buck
The manager, Robin, is so nice and helpful from the first second of the first phone call! They have awesome customer service and the space is very clean and easy to access!
June 4, 2022
Google Public Storage Amy Brown
Reserved a unit, then within 24 hours of the reservation found out things had changed and I did not need it. Not only was he the process a pain but I found out that I wasn't canceling a reservation but I was vacating a space I never moved into. I was only guaranteed a return on half of the money that I paid during the reservation process. The people were great but I got really tired of hearing there's nothing more we can do.
May 23, 2022
Google Public Storage Alisha Wong
Tommy and Robin (at the desk) provided a great checkout(?) experience. They were so sweet with such nice smiles and light jokes, and I felt very welcome even as I was leaving the unit. Throughout the duration of our unit rental, the public storage unit itself was always cool and clean, and the carts provided have such nice wheels (I have a thing for that sorta stuff :)). Robin also remembered me and my mom from a long time ago when we first opened the unit, and it felt nice to be recognized.
May 18, 2022
Google Public Storage Sophia Jealous
I hope you all have more compassion for people with Epilepsy. My husband. I know what it looked like. I didn't explain cause she was you can't sleep in here. We know that but. He can not control when he has one. An really didn't want to explain. Cause a Black man and a Native women together in a storage. He sleep. Bothell always lets us know where we are at. Racism on this side is unreal. This is America. His is Marquis Clark. But thanks.
May 18, 2022
Google Public Storage Marquis Clark
I am an Epileptic an had a seizure in my storage. Me an my wife was given no warning just get out. I know I can't sleep in the storage. I can not control when I have them. Me being black and her a Native. She has been by my side of 9 years. I really would appreciate. You all having a little compassion for the disabled. Racism in Bothell is unreal. But thank you for further reminding me of that. NE end of Seattle.
May 10, 2022
Google Public Storage Colton Dobbs
The store manager Robin has great customer service skills and was very helpful as we transitioned into our unit. I would high recommend this location.
May 8, 2022
Google Public Storage Michelle Ulmer
Robin and Naomi were super friendly and helpful. Nice to get a warm greeting when coming to the facility.
May 8, 2022
Google Public Storage Zach Ulmer
Great service! Robin and Naomi were very helpful and got me an amazing deal. Highly recommend this place since other storage facilities are more expensive.
May 5, 2022
Google Public Storage Christian Paulsen
Excellent service from Robin and Naomi. Smoothly helped me clear up an issue with the app and went above and beyond to help me find the right unit for my needs.
April 28, 2022
Google Public Storage Jerry Zeiger-Buccola
Totally impressed. As I walked into the office to vacate my space, I was immediately greeted cheerfully by Robin and Trinity. They were busy at their computers, and so quickly processed my vacate. They are two cheerful, professional ladies. Also, I was impressed with the total cleanliness of my storage space and the hallways.
April 21, 2022
Google Public Storage Jesse Davis
April 13, 2022
Google Public Storage E R
The whole team, particularly Robin were excellent! Kind, responsive and prices were extremely reasonable. Cannot recommend enough!
April 12, 2022
Google Public Storage gary muskett
Came in to get a storage unit and was greeted by Robin at the front desk. She was amazing! Signing up for a storage rental was quick and easy. The customer service and cleanliness were top notch!
March 28, 2022
Google Public Storage Moderndaybumliving Fulfillment
March 26, 2022
Google Public Storage Adams Rosales
March 26, 2022
Google Public Storage Aaron
Friendly staff, nice location, units are clean and climate control. Rosemary was great, she got me checked in quick and ensured I was all set. Definitely recommend.
March 22, 2022
Google Public Storage Tyler Donovan
Robyn, I hope I’m spelling her name right. Anywho she was very helpful and friendly. Glad to have my unit at this location knowing someone like her is around.
March 20, 2022
Google Public Storage A H
Very clean, easy access, and friendly staff.
March 16, 2022
Google Public Storage Zard J
Robin and Naomi are great! My first time renting a storage locker and they made it flawless! Their customer service was top notch and their positive attitude and friendly approach made me fell comfortable that I had chosen the right place to store my belongings! The facility is clean and easy to get to. I'll recommend this location and Robin and Naomi's helpful assistance to anyone!
March 16, 2022
Google Public Storage Anne
Bothell location is awesome! I recently had the dreaded task of putting furniture, etc in storage. Robin was very friendly and helpful in answering my questions. The online set up process was very quick. Property is clean and secure. Love the app for accessing the building and managing my account. Robin helped another of my friends get a storage unit yesterday. If you need storage, Robin will take great care of you!
February 28, 2022
Google Public Storage Johnny Tien
Robin and James are both very helpful and courteous. This is my 1st time using storage and they took time to explain and show how things work here. I would definitely use this storage again in the future. Highly recommended for its place and staffs
February 27, 2022
Google Public Storage Talia Cree Pierre
Robin was amazing! Great customer service, especially for my very first time ever renting a storage unit. They made my experience seamless. Thank you so much! If I ever need such services again in the future I know exactly who to reach out thank. Can't recommend enough!
February 26, 2022
Google Public Storage Marek Jedrzejewicz
Robin and James are super helpful and really friendly! They made the rental easy, and had great suggestions for maximizing space.
February 23, 2022
Google Public Storage Michael Hecht
Robin was absolutely excellent!! Very attentive to my needs. Told me about the app for convenience, and was very honest and informative. Thanks Robin!!
February 23, 2022
Google Public Storage Ryan Kintz
Excellent interaction with Robin. Thank you Public Storage for providing a much needed service.
February 21, 2022
Google Public Storage Gordon Miller
Robyn was not just a pretty face she applied every promo that was allowed spoke quickly but informative, best of all got me in with a storage unit in no time at all!
February 21, 2022
Google Public Storage Energy Israel
James and Robin were super helpful! Sign up was quick and easy. The office area and storage unit were super clean! Feel good about storing our items here.
February 19, 2022
Google Public Storage Kyle Counter
February 12, 2022
Google Public Storage Mandy Kaur
This is probably my favorite Public Storage. Moving in and moving out was painless and hassle free! They have codes for building and elevators for extra safety (which I appreciated because I would come drop off my stuff after work in the dark). Creating an account took 5 minutes and closing it out took 5 seconds. Shoutout to James and Robin for being the sweetest and so very helpful- on the phone and in person! Thanks, team!!
February 5, 2022
Google Public Storage Laura
Very helpful staff and Quinton keeps the office immaculate.
February 2, 2022
Google Public Storage Wei Deng
Robin and everyone here are amazing person and provides excellent customer service. they helped us with so many things, I love them!!
January 23, 2022
Google Public Storage Jaxi Churning
Used this storage place for over a year and everyone I ever interacted with that worked there was always so nice and helpful
January 19, 2022
Google Public Storage Greg Ishmael
I've used Public Storage several times throughout the years, and this is the best one yet! Robin, the property manager is amazing with customer service. She went beyond the call of duty for us! I wish all the property managers were as kind, attentive and willing to serve as she has been! The facility is run with precision and is very clean. I would highly recommend that if you have a choice...store your things at this facility!!! It has been worth the extra drive for us!
January 15, 2022
Google Public Storage Carol N
Rosemary was great! Very professional, efficient & friendly. Top notch service!
January 4, 2022
Google Public Storage Jenna Rice
Worst storage ever they stole my stuff and sold my unit and didnt even notify me! Im lawyering up they wont get away with this!
December 29, 2021
Google Public Storage Maxine Beeman
Just cleared out my unit! Stored items with this public storage location for 6 months and had such an easy time from start to finish. Was able to book everything online, make last-minute changes as necessary, move-in and move-out were both very clear and simple processes. Said hi to the management at the front desk once or twice (very friendly & helpful!) but no human contact was necessary at all for the process, which was great during COVID times. Definitely recommend this location!
December 22, 2021
Google Public Storage John Ransier
Robin helped us get set up quickly with the best deal. Thanks!!
December 22, 2021
Google Public Storage tammie turpen
Robin is amazing person and provides excellent customer service. She helped get us into multiple units easily and with great conversation and laughter. Thank you Robin!
December 14, 2021
Google Public Storage Trevor Park
Kicking off the first month of renting a storage unit here and everything so far has been incredible. Super easy to get set up in person (website had a few little issues). Very easy to navigate through the elevators and hallways with large boxes and gear. So far so good!
December 12, 2021
Google Public Storage Colleen Saunders
Doug was very helpful
December 8, 2021
Google Public Storage Ionel Pop
December 6, 2021
Google Public Storage Jacob Espy
Asked us to leave a review: Experience was fine. Made us buy the lock. Sadly, they would not pro rate so we had to pay for a month when we only used 6 days. Not amazing.
November 30, 2021
Google Public Storage Ruben Oroio
Clean, big parking lot, friendly worker. Only reason I give it a 4 out of 5 is because the units don’t have lights in them.
November 21, 2021
Google Public Storage Wynne C Blue
Clean facilities, several levels of security, lots of parking Thx to Jason for setting me up, not bad for a new guy :)
October 30, 2021
Google Public Storage Regina Brizzee
Kimberly was new, and trying her best. Excellent job! Clean facility too.
October 10, 2021
Google Public Storage Paul Tinkham
October 2, 2021
Google Public Storage Aadil Palkhivala
I was visiting somebody who had a storage locker there and wanted to go to the bathroom but the bathrooms are locked. Not welcoming at all.
September 28, 2021
Google Public Storage Shuling Lin
One of your middle-aged female staff is very rude and makes me feel extremely uncomfortable when asking her for help. I have told her that I lost my storage key. After my locksmith arrived, she was unwilling to give me my access code for the front door. The entire process was terrible.
September 28, 2021
Google Public Storage Sebas Colon
Had a great experience at this Public Storage location. The staff working here was incredibly kind, helpful, understanding.
September 22, 2021
Google Public Storage Josh Rehfield
I guess my unit flooded and no one contacted me about it... there's white powder all over my unit and my stuff is molding
September 13, 2021
Google Public Storage xinyu Zhang
I give Robin 5 stars! She is very kind and patience and helps a lot later even after the store closes!
September 12, 2021
Google Public Storage Eric Appell
August 26, 2021
Google Public Storage Brandon Pocasangre
Quick and easy set up with awesome service. Great experience, highly recommend.
August 17, 2021
Google Public Storage Taylor Anderson
July 31, 2021
Google Public Storage Ting Wang
I had been storing here over one year. The access is very convenient and stuff here have been always so helpful. When I moved in, Debbie welcomed me with great introduction and assistance, so that I was very content for the whole year. Yesterday I happened to have left some abandoned boxes outside the facilities, I couldn’t make myself back to collect the trash that day. The next day I came there, I was told that Jeff had took care of that. I regret a lot that I had done this, but Jeff was more than wonderful employee at public storage!
July 24, 2021
Google Public Storage Nancy Pattison
July 13, 2021
Google Public Storage Elías Moore
July 11, 2021
Google Public Storage Yvonne Engelking
Had a great easy thorough explanation and set up of how to operate the app and access the storage unit. Jeff was extremely helpful, friendly, and efficient.
July 8, 2021
Google Public Storage Craig Borja
Great Customer service, quick and fast!!!! Thanks Jeff and Quinton!!!
July 4, 2021
Public Storage Tanna Miller
Is there access on the fourth of july
June 26, 2021
Google Public Storage Kelton Devin
Debbie and Joanne are Amazing! They walked me to the units so I could pick one out, explained all of the charges, and the specials running, and even served me coffee while we waited for the computer to reboot. They were having technical issues the day I was there, but they soldiered through it, and made my day. Super nice people, and affordable storage. Thanks Debbie and Joanne!! Update: it’s a year later, on one of more hotter days of the year, and Debbie let me sit with her in the lobby waiting for the movers to come. Air conditioning, comfy chair, and good company (Debbie and Public Storage). Glad I picked this place.
June 19, 2021
Google Public Storage Christine Freeland
Clean, lots of parking, reasonable price. Debbie in the office is nice and super helpful.
June 17, 2021
Google Public Storage EvanLee
I put some stuff in and i took some stuff out.
June 8, 2021
Google Public Storage Dan D
Clean nice phacilities. Quite and we'll maintained..
May 31, 2021
Google Public Storage Alex Schlee
Very helpful staff and reasonable rates.
May 3, 2021
Google Public Storage Bruce Beauchamp
May 3, 2021
Google Public Storage Winter X
[This review has been updated] i had a storage unit here for over a year and my things were kept safe and sound. very glad i opted for a climate controlled building. i was upset that they were going to charge me an entire month's storage rent for a unit i was only using for a few hours of the first day of that month while i vacated it, and i knew going in that they don't prorate, but that situation was ridiculous. luckily they were willing to work with me on a solution, so I increased my two stars to five stars to show my appreciation. the staff is very kind, especially to respectful tenants who pay on time.
April 14, 2021
Google Public Storage Rene “In Christ” Heuscher
April 9, 2021
Google Public Storage Hazel Downs
Clean, easy to rent, fair price. They have carts to move your stuff and the elevators are spacious and work good.
March 26, 2021
Google Public Storage Jodi Ginsberg
I really liked that I could get everything done online. After finalizing everything I realized I didn’t get the right kind of unit (my fault) and Elijah was very accommodating helping me out to switch units. Very friendly staff and clean environment :)
March 22, 2021
Google Public Storage Kyrie Rosario
March 16, 2021
Google Public Storage Yolanda Busby
Debbie was amazing, she took care of use.Best customer service ever.Pleade give her an award.
February 28, 2021
Google Public Storage Sel I
The one day I needed my stuff, I can't access it because keypad for entry is broken. Not reliable at all. At least be considerate and email customers about it or have someone on site till access closing time. Useless
February 21, 2021
Google Public Storage Antonio Castillo
Super easy to book online. 100% taken care of online and I just showed up and had unit number and code that same day before they opened. Received through text/email. Went in to office to see staff and they are amazing!!! Give them a raise!
January 29, 2021
Google Public Storage Rupesh Harsha
Debbie and Eli are great.
January 28, 2021
Google Public Storage Sarah Jordan
January 24, 2021
Google Public Storage Bailey Rose (Bails)
January 3, 2021
Google Public Storage Esther Schaeperkoetter
Love these guys. Debbie & Eli are Always friendly and helpful. Top notch customer service. Location is clean and I can always find a cart!!
December 12, 2020
Google Public Storage Marc Means
Don't use this site/company. This place is not secure and has a history of break-ins over the last couple of years and they have not corrected the problem. Light chicken wire ceilings and no internal motion-sensing alarms, this allows thieves to tailgate into buildings then after hours locate valuables and break in through the chicken wire, attack the locks from within, and tailgate out the next day. No response from management.
December 1, 2020
Google Public Storage dustin s
Lost the keys to my unit, was told to call and schedule the manager to cut the lock. Was left a message that they would not schedule it near the first of the month. Thank you for holding my Christmas decorations hostage for this single mother so you could gouge me another month's rent during a pandemic for an essential worker. I am thoroughly disgusted.
November 24, 2020
Google Public Storage Rebecca Carrasco
This storage facility rents to criminals. The staff are unhelpful. We had our unit cleared out by another renter at this facility. Do not place your things here.
November 23, 2020
Google Public Storage Heather Sheppard
November 21, 2020
Google Public Storage Zoe Grice
Eli and Debbie were amazing! I rented the wrong unit and they helped remedy the situation so fast and easily. Thank you for your help! Took loads of stress off during a very stressful time. 🐝🍀
November 14, 2020
Google Public Storage Shaun Bly
Climate controlled, clean.
October 17, 2020
Google Public Storage Madison Wean
Great customer service after dropping my keys down the elevator shaft 🤦🏼‍♀️ hand delivered my keys after they got the elevator guy out there to service and take a look. Very helpful
October 7, 2020
Google Public Storage Steve Acosta
I loved the bothell location..very good rates very clean...very convenient with karts...customer service was fantastik.. The lynnwood location was so bad i moved out of there...a huge rodent problem...would not recommend the lynnwood location on 99 to anyone...tellin it like it is.
October 4, 2020
Google Public Storage Tina Mulcahy
September 22, 2020
Google Public Storage Jason Lindvall
I would recommend this facility to anyone who needs a little (or a lot) of extra storage. Best rates around, great location and a very friendly and helpful staff (thank you Debbie for all the help with the move!)! A++++
August 8, 2020
Google Public Storage Benjamin Niewiadomski (Ben)
August 7, 2020
Google Public Storage Diane Spenc
Summary: Unsafe COVID practices, closed early, ants, locker not swept out. Rental experience not great. Over COVID shut down they closed 20 minutes early several times. The employee was in the parking lot and as we walked up she went ahead and locked the door. She would not let us in for a 5 minute drop off that we would have been out before closing time. We witnessed them closing early several times. Today I went and all the carts are gone. No sign no nothing. After waiting for five minutes to see if someone has a cart they are just returning. I trekked across the entire area to the office only to find they decided because people apparently are stealing the carts you need to sign a log book and give them a drivers license. With my kids waiting on other end of parking lot I did so. They did not offer or have sanitizer or wipes. They did not wipe down carts and with the employees and me five people in the space. I live with a high risk person and this was not ok. I try to limit the amount of people I see. I don’t need to see any of them. Does corporate know about this? They also only had a single pen to use and no clean dirty pen basket. I was extremely annoyed and accidentally touched my face while I was walking back to scratch. If I get COVID from this exposure you will be hearing from me since I don’t go out much. Also the same employee also told me I “was required to buy a stupid $20 dollar lock. When I asked her when she rented to me in March why I was seeing so many other types of locked on the locker she said she was going to cut them off and lock them out of the offenders storage container. That never happened more and more of the standard locks are in the building. Although new, I have seen ants and my storage room had a more than a bit of broken glass in it when we rented. Next time I will go someplace else. I would rent someplace else.
August 3, 2020
Google Public Storage Jae Kim
July 30, 2020
Google Public Storage Steven Graham
Every time I come after 7pm there are no carts they are locked up in the office how am I supposed to be able to move heavy stuff. It has happened twice this week.
July 28, 2020
Google Public Storage Steve Davenport (Lonestar Larry)
In terms of the facilities, this place deserves 6 stars, very clean, climate controlled, well lit,etc. However, the policies seem a bit rigid. Recently, somebody has been stealing the hand carts people use to access their units. The management team has responded by keeping them in the office and only making them availalble during office hours. This effectively makes the units inaccesible during non office hours. Most people have neither the means nor the space at home to bring their own carts. My suggestion to management is to increase our rates a few dollars a month to cover higher insurance costs so that the carts can be replaced quickly and made available during non office hours.
July 6, 2020
Google Public Storage A P
Clean facility. Rude employees. Charge for a full month even if you only use 2 days if the next month.
July 4, 2020
Google Public Storage Odile Foulquié
June 30, 2020
Google Public Storage Ryan Kuhl-Kenny
Jordan was a great help and did a superb job getting me set up in my first storage unit ever. 👌👌
June 21, 2020
Google Public Storage Lucille Leon
I give two stars to the PS system. I give five stars ⭐️ to the Property and Relief Managers. I am also adding information about one of the best moving companies in this area! They will treat you and your property well!!
June 18, 2020
Google Public Storage Jewel Fagan
Lindsay was so wonderful to work with. She was very knowledgeable of the unit sizes and helped me select the appropriate size based off my belongings. She made the rental process smooth and easy. i appreciated her help and kindness.
June 18, 2020
Google Public Storage Patricia Larson
Jordan was very patient with my sarcasm and monetary frustration. He was very thorough in every aspect of the rental procedure.And gracious about my attitude.Pleasant and respectful.
June 18, 2020
Google Public Storage Jesse Kidwell
June 17, 2020
Google Public Storage Sylvester Alejo
Nice facilities
June 17, 2020
Google Public Storage Kevin Xu
Very nice and clean storage. Christin gave me a tour and helped me set up my new account. Great customer service.
June 6, 2020
Google Public Storage Shayleen Rawlins
May 30, 2020
Google Public Storage Sunny
Sooo nice. Very clean. Lots of options and sizes. Debbie, Joanna and Jeremy are so great. They made check in so easy.
May 9, 2020
Google Public Storage GORDON SPRINGER
Clean, but afternoon not enough carts on Saturday
May 7, 2020
Google Public Storage Walter White
I love this storage facility - the front desk / management are awesome. Customer service is excellent. Facility is very nice. I will continue to use this location for all of my storage needs.
April 18, 2020
Google Public Storage Jamie Warren
Super clean and feels very safe and secure. Joanne was amazing to deal with to get everything set up! The only downside is trying to get back into Bothell Way but otherwise this is a great PS location, especially compared to a lot of others in the area.
April 10, 2020
Google Public Storage Roland Le Franc
5 star service from Phil during my sign up process. Thanks.
March 15, 2020
Google Public Storage George Mills
March 15, 2020
Google Public Storage Whitney Rae
Such a clean and new facility. Staff is very friendly. My only complaint is that the complimentary carts are hard to control.
March 11, 2020
Google Public Storage Jesse Robinson
March 3, 2020
Google Public Storage Tom Eshom
Joanne is a ROCKSTAR!!! So helpful, willing to work on finding the right storage locker size for us; willing to honor phone quoted rental rate; find us the right storage locker size. The property is clean, secure, accessible. Couldn't be more pleased.
February 29, 2020
Google Public Storage Tegan Shelton
Joanne helped me select my unit and was so sweet and informational. We got a great unit for an even better price. Thank you so much for your help!
February 26, 2020
Google Public Storage George Harrison
Joanne is a delight and very helpful
February 24, 2020
Google Public Storage Essy Chilcutte (Essy)
February 22, 2020
Google Public Storage Samuel Bisignano
Excellent Service. Joanne was very helpful and the price is very reasonable. I would definitely recommend this location. Contact Joanne or Debbie (the manager).
February 18, 2020
Google Public Storage Ray
Quick, cheap, and I have the storage I need for my work uniforms and goods. Was helped by Debbie and Kyle. Very professional atmosphere too.
February 17, 2020
Google Public Storage Haley Kelly
Joanne was awesome really helpful and made the storage renting experience quick and easy!
February 12, 2020
Google Public Storage xiaobo Jin
very nice service。the space is great.
February 11, 2020
Google Public Storage jennifer jesse
Joanne was awesome today showing me my unit. I didn't know if I was going to be able to buy a lock and she let me come back and get it! Units are clean and the property is nice. I like how quiet and chill it is.
February 10, 2020
Google Public Storage Miriam Gutierrez
February 9, 2020
Google Public Storage Dora Ayora
Joanne was absolutely amazing ! great customer service and tried to help us all the way, we will always look for her! The facilities are new clean and very secured.
February 1, 2020
Google Public Storage Martin Makuta
February 1, 2020
Google Public Storage Jesica Navarro
February 1, 2020
Google Public Storage Alex Lv
Place looks very nice But prices seem off. Twin size plastic mattress covers are $8.99. U-haul two miles down the street has them for $2.99.
February 1, 2020
Google Public Storage Dylan Skelton
Saved us money
January 23, 2020
Google Public Storage Elizabeth
Came in to grab boxes and bubble wrap. Joanne and Betty are fantastic with customer service!
January 18, 2020
Google Public Storage Nathan Beckett
Terrible layout. Hard to use. Felt like a prison. Nothing convienent. No drive up storage. Elevators were horrible. Carts were separatley locked. Prices were more than local competitors
January 16, 2020
Google Public Storage T Bowdler
Joanne was friendly, clear and professional providing a smooth and quick rental experience. Fantastic customer service and the location is maintained in like new condition. AAA+++
January 14, 2020
Google Public Storage Nicole Smith
January 11, 2020
Google Public Storage Baked Potato
Debbie and Joan were a powerhouse of knowledge. They made a stressful task feel easy.
December 26, 2019
Google Public Storage Isaac Ervin
Clean and well maintained, friendly staff.
December 4, 2019
Google Public Storage Maggie Colosimo
I am always uncomfortable storing my things. Having met with Debbie made me rest assured that all my questions were answered. Then she escorted me to a very clean and convenient storage unit. She took her time and explained everything to me in detail. Great experience all around. I'm just a bit sad that it's not 24 hour accessible. But perhaps that's what keeps the property safe and in order.
December 3, 2019
Google Public Storage Armo Armo
November 27, 2019
Google Public Storage Some Crazy Spaniard
Debbie and Scott were SUPER friendly, helpful, and informative! They showed me the Unit I needed and made the rental process super easy! Definitely recommend Public Storage on Bothell Way. They will take good care of you, and the place is super secure! Rest assured!
November 25, 2019
Google Public Storage Missy
Scott was very helpful. Very nice and clean.
November 24, 2019
Google Public Storage Sann M. Naing
Scott is great! Great customer service! The place is very clean and secure. Highly recommended.
November 23, 2019
Google Public Storage Jack M
Debbie was a professional and outgoing associate! She would offer suggestions when I was being indecisive, and helped me pick out my two lockers and organize the keys I was given for my units. I am happy I chose this place even if the drive is a bit further than others where I live.
November 22, 2019
Google Public Storage Valerie Bratt-Leal
We needed a storage unit for a couple of months during a transition to a new home, and we’re happy we chose this Public Storage location. Debbie and rest of the staff were friendly and helpful, and we had no issues. We would rent here again.
November 22, 2019
Google Public Storage Ezzy Day
October 19, 2019
Google Public Storage Kyle Shaw
This facility is clean, easily accessible, and well located. Adriana went through the setup process efficiently and with a friendly, professional demeanor. She's a real star!
October 16, 2019
Google Public Storage Rissy
I highly recommend this location. The staff are always on top of it! Michelle and Debby were delightful to work with and made my rental experience stress-free.
October 13, 2019
Google Public Storage Kimberly Cremers
Adriana was SUPER helpful (and quick) to get me situated. She and Debbie were knowledgeable and answered all of my questions.
October 12, 2019
Google Public Storage Larry Hu
Debbie was an awesome help, very friendly and stayed even past closing to make sure I was taken care of when my movers running behind. Really appreciated this a lot!
October 9, 2019
Google Public Storage Kay O'Neil
Diamond was a gem! She made the process, swift, efficient and a pleasant one. She was very accommodating, friendly and was smiling the whole time! Nice to walk into a place where you feel like the people that work there love what they do.
October 4, 2019
Google Public Storage Cesar Duque (Cesar Duque)
Thanks Adriana for your help! Lovely and with an excellent customer service.
October 1, 2019
Google Public Storage Kyle S
Always issues with the elevators and getting a cart. Constant construction and obstructions. When I was moving out of this place an employee told me a date that I had to be moved out by to avoid additional charges which I did. I was then charged the following month and never refunded for $230. I was given a number to call the district manager because it was the only way to get a refund and they ignored my request. I will never do business nor will I ever recommend anyone else with them.
September 23, 2019
Google Public Storage Arianna Starr
Had an awesome experience. Great customer service every time I walked in.
September 18, 2019
Google Public Storage Kody
September 15, 2019
Google Public Storage Sarah Carter
First time having a storage unit and they made the process as easy as possible and were extremely helpful and flexible to fit my needs! They also have everything you need which made moving way less stressful! Couldn’t have asked for better service!
September 10, 2019
Google Public Storage Anona Muse
went in for some boxes and Debbie was able to get me exactly what I wanted.
August 28, 2019
Google Public Storage Kevin Ross
Where do I even start.. my experience with Bothell public storage has been amazing. Super friendly staff will help assist all of your moving and storage needs. I 100% give these guys 5 stars. And the management is the best. Keep up the good work 😉
August 24, 2019
Google Public Storage Rolando Frias
Adrianna was super helpful
August 24, 2019
Google Public Storage Alexandria Henderson
Debbie's amazing! Very helpful!
August 18, 2019
Google Public Storage Bobbi Puckey
We had a positive experience with Debbie and Matt. Check in was relatively easy, unit was satisfactory, and they honored reservation prices. Overall experience was friendly and easy.
August 18, 2019
Google Public Storage Steve Carter
August 16, 2019
Google Public Storage Sam L
Good customer service came in to buy some boxes McShelle was very helpful price not bad
August 12, 2019
Google Public Storage cliff hoeft
I went there initially for the location and the indoor secured units, but it was the efficient, knowledgeable, and patient service from Adriana and Debbie while I rented and visited my unit that made me confident that my storage needs would be well met here. Who you trust with your storage is an important decision when you care about your “stuff”. Check this place out when you are making your decision!
July 30, 2019
Google Public Storage Laura Twing
Staff was super helpful when I discovered that the roll-up door on my unit wasn't working properly. Jeannie and Mark found another unit I could utilize immediately! I was very satisfied with my experience at Sherlock Storage.
July 28, 2019
Google Public Storage Jeffrey Krebs
The staff has been consistently helpful and service-minded over the years we've been working with them. Because we have items in storage there and are living abroad, we've needed to coordinate with them remotely and plan out our time at the facility--and the staff responsiveness has minimized the trouble we face with this coordination. Thank you!
July 22, 2019
Google Public Storage Diego Bruto do Brasil
July 6, 2019
Google Public Storage Simone Sassolini
July 5, 2019
Google Public Storage Eric F
Excellent service and a very clean, convenient facility.
June 27, 2019
Google Public Storage Eirik Nalder
You'll get lost here, know your storage #
June 11, 2019
Google Public Storage Ricky Guinn
I just moved to Seattle area from Houston and needed a storage unit to hold my things till I get settled and found this business to be very helpful. Debbie showed me around the faculties', clean well stocked in moving boxes and any thing you might need, My time to get the storage unit was very fast and professional and I am very pleased with my experience.
June 8, 2019
Google Public Storage adam burris
June 7, 2019
Google Public Storage Mingzhen Wang
It's very good place. Safe
June 7, 2019
Google Public Storage HelloBear Li
June 5, 2019
Google Public Storage Deanna Krause
June 2, 2019
Google Public Storage Daren Holverson
Great customer service and facilities.
May 24, 2019
Google Public Storage Whitney Au
McShelle was so great! I had a wonderful experience at public storage with McShelle wonderful guidance and answering all my questions. Best customer service I had at public storage. Thanks!
May 19, 2019
Google Public Storage Nomi Bunes
May 8, 2019
Google Public Storage jay morical82
I just rented a unit at this location and i could not be happier. Mcshelle was awsome she got me set up fast and was excellent to chat with.
May 6, 2019
Google Public Storage Tralandia Simien
I got a great price service was wonderful!!!! Yayy Debbie
May 4, 2019
Google Public Storage robin green
The manager is friendly, it's clean and well maintained. Prices are comparable.
May 4, 2019
Google Public Storage Scott Deasy
April 6, 2019
Google Public Storage magekaz
Fantastic staff and facilities!! I would definitely recommend to anyone. They have everything you could possibly want for your storage needs. They saved me I needed very prompt response and service. Debbie rules!!
April 5, 2019
Google Public Storage Brian Jackson
Debbie is the best! Everyone else better try harder to catch up! : )
April 1, 2019
Google Public Storage Mark Van Wyk
Very helpful with getting a perfect unit for my stuff!
April 1, 2019
Google Public Storage Tacey Kimble
Great and speedy check in
March 30, 2019
Google Public Storage V Kumar
March 25, 2019
Google Public Storage Dylan Thomas
We had a great experience with all the employees at Bothell Public Storage especially Debbie. She was always so kind and gave outstanding customer service.
March 25, 2019
Google Public Storage Jeffery Thomas
I have been using my storage unit since June of 2017. Almost every time that I needed help Debbie was there to help me. She has been the most helpful person I've meet since I moved to the Seattle area. She was actually the 1st person I met when I moved here. It's gonna be a bummer not seeing her when I stop in. Thank you Debbie for always being so wonderful!
March 17, 2019
Google Public Storage Richard Ho
Easy check in and friendly service! Highly recommend!
March 11, 2019
Google Public Storage Kris Haldeman
Great customer service. Thanks, Debbie, for your help!
February 26, 2019
Google Public Storage Heidi Trifonov
It's amazing how something you use in your kitchen, like stretch wrap, can be a real life saver when moving or packing stuff up. Keeps your furniture from getting scratched. Plus you can easily put the nuts and bolts in a zip lock bag, and wrap it between layers of the stretch wrap, so when you go to put the piece of furniture back together your not having to wonder where you put the hardware!! LOVE how public storage sells the stretch wrap in very convenient sizes to use on furniture, seriously a must have not just for moving but if you plan to store anything around the house just keeps your stuff together and less likely to be dinged up and damaged!!
February 26, 2019
Google Public Storage Dan Venis
Convenient and clean. Debbie was very helpful and professional. Highly recommend!!!
February 21, 2019
Google Public Storage Matt Rathgeber
Best ever! Natalie was great!!!
February 16, 2019
Google Public Storage michelle graff
February 8, 2019
Google Public Storage Duke C
Great customer service from Debbie she was very informative helpful, warm, polite, and friendly.
January 26, 2019
Google Public Storage Benjamin Northrup
Debbie has helped me when I was in a hurry! Much appreciated!
January 22, 2019
Google Public Storage Raul Rodarte
Wonderful experience staff is very nice and helpful
January 20, 2019
Google Public Storage chris scarborough
Great storage facility! Very clean and temp controlled, staff are very nice!
January 20, 2019
Google Public Storage Sara La
Excellent experience. Debbie was very watchful and attentive. Clean storage, climate controlled, and secure. Thank you!
January 2, 2019
Google Public Storage Daniele
I very appreciated Natalie for her help and service today. She was very professional and excellent in her work. She helped me to resolve some problems and she made everything easy for me. Thank you Natalie!
December 28, 2018
Google Public Storage Rashawn M
Came in early not knowing what to expect!! I was seen right away treated with kindness from Debbie the property manager!! She answered all of my questions and showed me around !! I would recommend this place to everyone
December 28, 2018
Google Public Storage K Stew
Had an effortless experience setting up my storage needs thanks to Debbie and her fantastic personality and professionalism! Need to store choose Public Storage Bothell!!
December 27, 2018
Google Public Storage Kevin Suttons
New lighting is awesome, great secure building to! Thanks Debbie. Love the remodeled office, looks cool.
November 25, 2018
Google Public Storage Roman Antioquia
Amazing service. My partner and I came in to buy boxes as we're getting ready to move. The Manager Debbie was there and she was so helpful. I admit we are a little excited, we just bought our first home. So we didn't know how many we'd need. She set us up with a great package, packing tape, packing supplies, boxes, and paper. Great prices and amazing, fast and friendly service.
October 31, 2018
Google Public Storage Shannon Quealey
This Public Storage is awesome! I just needed some moving supplies and Natalie was very helpful. Highly recomend this place!
October 14, 2018
Google Public Storage Kevin Schuler
This is a clean, heated, multi-story facility. Debbie is the manager and she is awesome. She is the most helpful manager I've ever met at a storage facility. If you need to store your stuff for a while, this is a terrific place to use.
October 3, 2018
Google Public Storage Menaka Charan
Overall, it seems like a very secure place. I have to access my storage frequently and it's an easy process. The place is very well-maintained an clean. When I wanted to have a 2nd unit, there was no discount provided. I would have had to go to another location and have it in someone else's name to take advantage of a discount. In the end, I was able to squeeze extra things into my unit. I always hope Debbie is there; she is very helpful to make my visits as easy as possible, and is very friendly. The only issue I have is that they padlock the dollies which means I have to hand in my driver's license to get the key and can only use it within business hours; the first time this happened, I had to carry several small loads a long distance which took a long time. Now I know it has to during business hours and that's why I can't give this place 5 stars.
September 26, 2018
Google Public Storage Brandi Moen
Great facility! Very clean, which is a huge deal to me :) Natalie is the gal that helped me & she was very friendly & helpful. I’d definitely store my stuff here again!
September 19, 2018
Google Public Storage Thomsegregore Abre' (TARS)
This place would get 5 stars but they only have 2 carts and they are locked up after the office closes. For some reason they lock the bathrooms as well... very inconvenienced
September 1, 2018
Google Public Storage Genie
Awesome management!
August 19, 2018
Google Public Storage Kevin Sackett
Set up was easy and was given an great deal on my unit! 10/10 would recommend.
August 6, 2018
Google Public Storage Andrea Stinson
July 27, 2018
Google Public Storage Samira J
July 20, 2018
Google Public Storage Chris Jozwiak
Needed to switch locker sizes. Figured it would be a pain- a long process. Debbie had it done in under ten minutes. Great work! Good service!
June 23, 2018
Google Public Storage Mirian Gurgel
Perfect customer service! Neat and functional installations.Very happy with my choice. Congratulations to Debbie! She is wonderful!
June 5, 2018
Google Public Storage Dustin Shatto
Debbie went above and beyond to make sure everything was just right for us. Brand new customer but very happy!
June 4, 2018
Google Public Storage Sean Slavin
Great service and people
June 2, 2018
Google Public Storage jeremy cannon
My girlfriend and I had an amazing experience, it was quick, easy and the service was as good as we could possibly hope for. Definitely recommend this location to anyone for a stress free experience!
May 25, 2018
Google Public Storage Allyson Riley
OMG... I had to go into the office again because once again I forgot not only my code but my unit number. A very friendly person named Debbie was working today. SO I get lost in a broom closet... she gave me my code after making sure I was allowed access to the unit and I was not some stranger trying to get into someone else unit which actually gave me a better sense of security with storing my very expensive things in my unit... she escorted me to my locker and helped me with my code. What an awesome lady they have working there. I think her boss should give her a huge raise or at least a bonus...
May 25, 2018
Google Public Storage Buddha
Debbie was wonderful and helpful!
April 27, 2018
Google Public Storage Mandy Ellett
Very clean, efficient, helpful and all around great experience.
April 24, 2018
Google Public Storage Tom Brent
Bryce did a fabulous job renting me a storage unit . 1032
April 24, 2018
Google Public Storage Sam D
Had a GREAT experience! Debbie is patient, knowledgeable and kind! Units are clean, temperature controlled and dry. Highly recommend this place! Sabrina D.
April 9, 2018
Google Public Storage Richard Upton
After all of the confusion with switching units and opening up a second unit for my dad, there was a late fee which the worker was very understanding and is waiving the late fee.
March 24, 2018
Google Public Storage Armin Liedtke
The staff have all been friendly and helpful. Place is clean with easy access. Love the access to carts.
March 15, 2018
Google Public Storage Pat Morgan
Public Storage was very easy for us to access. The storage area was clean and well managed. Debbie was very pleasant - she arranged the paperwork and provided details of how the system worked. Would definitely recommend this Public Storage site.
March 13, 2018
Google Public Storage Geoff Holland
March 11, 2018
Google Public Storage Chauntelle Drury Jones
Debbie was a great help
February 23, 2018
Google Public Storage Johnny Nuevo
Deb really help me out in a tough time! Wouldn’t go anywhere else!
February 23, 2018
Google Public Storage Kimberlee Monpas
They were very helpful in getting my unit. The facility is clean and well organized.
February 23, 2018
Google Public Storage Seth Huskies
Best storage facility this side of the Rio Grande! Deb is the best property manager this side of the Mississippi. Best experience I have had in my entire life
February 21, 2018
Google Public Storage Matt and Casey Propst
February 21, 2018
Google Public Storage Trisha Thomas
Awesome property
January 27, 2018
Google Public Storage Kirt Alexander
Debbie was amazing and very helpful. We were able to get a unit within minutes and started loading our unit right away. The facility is bright and easily assessable.
January 23, 2018
Google Public Storage Def Paul
Great location and very clean . The staff was easy to work with . I would recommend this location if you want to keep your stuff safe . Debbie is one of the staff who really made my job easier and made a smooth process. Thank you DEBBIE !!
January 10, 2018
Google Public Storage Joy Aster
December 14, 2017
Google Public Storage Ray LaFuente
The staff is beyond helpful and Debbie is the best! The building is very clean, safe, lit well. I would recommend this to everyone that is looking for a great place for all your storage needs!
December 11, 2017
Google Public Storage Achilles ProMovers
Using this storage location for more than 1 year. I found here good price and Debbie helped me a lot with the whole process. Easy access, clean facility, great rates and consistent service. Highly recommended, Thank you Debbie.
December 7, 2017
Google Public Storage Phil Nadeau
November 25, 2017
Google Public Storage Chris Matthew
November 25, 2017
Google Public Storage Earth Angel
Debbie is the best at customer service!!!so helpful kind , always greets people s smile , she is the reason i used ''tis particular storage facilities. Thank you , Wndy Hall
November 21, 2017
Google Public Storage Lurch Robinson
October 31, 2017
Google Public Storage Kim Eames
Deb, at this Public Storage is a PHENOMENAL customer service employee!! This is a VERY safe and well cared for establishment!!
October 27, 2017
Google Public Storage Patty Putnam
Been using this storage location for years. Thank you for your consistent service!
October 8, 2017
Google Public Storage Fred Seligman
Debbie is always going above and beyond providing excellent customer service. Always a pleasure to work with. Thank you! (Stephanie Major)
September 30, 2017
Google Public Storage Viv Garen
I have been storing in this facility for 5 years. I havehad good service each time I have needed help from staff. The best was was this week when I dropped my keys down the elevator shaft. We could see them but not reach them. Staff, Natalie on,the day I dropped them, tried to help me retrieve them but was unsuccessful. She left a note for the main staff member, Debbie and on her first day back she had a plan to attempt retrieval and it worked on the first try. It was relief and gratitude for me. The staff has always greeted me cheerfully and been helpful. I do think the price is a little high and there are not incentives or rewards for long time rentals. The first month free is nice for drawing renters in but an incentive for long time, on time payments should have some reward also.
September 26, 2017
Google Public Storage Sia Mose
Debbie was very helpful, polite, and made the process super simple.
September 3, 2017
Google Public Storage Crystal Bentley
Debbie and her staff were amazing. Always super helpful and happy to provide amazing customer service. Facility is always clean and great location! I would highly recommend this location for storage.
September 1, 2017
Google Public Storage Patrisha Lussier
I just moved my storage closer to home. This is a good place. Bathrooms need some help, but the rest is well taken care of!
August 28, 2017
Google Public Storage Lisa Johnston
Debbie is very efficient and helpful. The only thing keeping me from giving 5 stars is that the rent seems to go up every few months, which is a bit frustrating.
August 27, 2017
Google Public Storage Marion Heard
This place is very customer service oriented. See Debbie--she is the best 😀
August 26, 2017
Google Public Storage Jennifer Spatafore
Debbie was the most helpful person when I came in today! I needed to get a storage unit on a time crunch and she walked me through the building, helped me pick the right unit for me, and was so personable. I appreciated her time!
August 25, 2017
Google Public Storage jessi hammond
July 27, 2017
Google Public Storage Allan Clough jr
July 9, 2017
Google Public Storage Jennifer Fetters
July 8, 2017
Google Public Storage Jeffery Lane
Everytime I come in here Debbie always helps me out. She is kind and patient and always, ALWAYS SMILING!
July 8, 2017
Google Public Storage Jennifer Fetters
It was convenient to where I was moving FROM to where I was moving TO. Always easy to get parking and a cart. Grateful for a safe location to store my mom's valuables after she died.
July 8, 2017
Google Public Storage Charlie Harster
Clean, friendly, and well priced.
June 27, 2017
Google Public Storage Chris Bowers
Good service, willing to work with my schedual and knowlegable about storage practices
June 27, 2017
Google Public Storage Chad Thornton
Easy, quick, and secure paired with friendly customer service!
June 24, 2017
Google Public Storage John Gray
Debbie is wonderful. Alway above and beyond.
May 12, 2017
Google Public Storage jeannie via
I needed to get some stretch wrap for an upcoming move. Deb took the time to answer my questions and helped me to get the right size. She is friendly and very helpful.
May 8, 2017
Google Public Storage Oliver Kboy
Well I went in to pay for my storage and didn't know that I could've paid anywhere and at any location at public storage so I had a late fee on my storage unit in the lady who was working there Debbie was her name she was so kind enough to help me out and walk me through the process and told me I could get the late fee waived she was very very kind super friendly and help me through it to get my storage paid so a big thumbs up to Debbie that works at public storage in bottle keep up the good work Debbie and I gave her a five star rating *****
May 5, 2017
Google Public Storage Duckie J
Deb and Jeannie are so amazing. I really enjoy seeing these ladies! <3 They make this process easy as pie!
May 2, 2017
Google Public Storage cliff via
Stopped in to get some packing supplies. I found exactly what I needed and at a decent price. Debbie is very helpful with the whole process. She asked all the right questions to help us get the supplies we needed for moving. I will shop here again. Thanks Debbie
April 24, 2017
Google Public Storage Nicole Brazee
Debbie was a great help
April 3, 2017
Google Public Storage Jeremy McFarland
It was clear from the first time I spoke to the staff here that customer service is a top priority. The staff were friendly, professional, helpful and interested in making this aspect of my move as smooth and hassle-free as possible. They provided all information and details needed to access my the storage facility and my storage unit and didn't leave anything out. The facilities are clean, well-lit, and easy to navigate. While I often encounter less than adequate customer service in the greater Seattle area, the staff here are quite the exception and my experience was as positive as I could imagine.
March 24, 2017
Google Public Storage Nicole Kleinbrook
Jeannie and Debbie Are Amazing with their customer service. They helped us pickout the right boxes and even brought it out to the car for us!!! I highly recommend this place to Everyone. 5 stars
March 14, 2017
Google Public Storage Eric Chavez
Great experience. Left on short notice and theyre pro-rating my final month. Great and safe facility.
February 11, 2017
Google Public Storage Arron Kremer
Good service, easy to find!
January 26, 2017
Google Public Storage Matt Blank
Decent price but it keeps going up, no access after 9 means I have to rush after work. Took them a month to adjust to DST so I was basically locked out, after several calls. Never return messages.
January 13, 2017
Google Public Storage Mike Kauspedas
Clean, easy in and out, climate controlled. No complaints
January 9, 2017
Google Public Storage Jonelle Cornwell
I had a wonderful experience with Debbie. The price was great for the space. The facility was clean and there were ample carts to help loading.
January 7, 2017
Google Public Storage Gina Hall
Debbie was super helpful!!
November 30, 2016
Google Public Storage Eric Edwards
Anji was wonderful! Nice, clean facility, great rates.
November 30, 2016
Google Public Storage Shiang Yu Lee
Very friendly manager. Easy access. Clean environment.
November 12, 2016
Google Public Storage mnemonicdesign
This place is awesome!!! Debbie is the nicest most helpful person I have met!
November 8, 2016
Google Public Storage Howard Bellows
Debbie at bothell was most helpful
October 26, 2016
Google Public Storage Beth Inghram
Amazingly helpful and friendly staff. Clean, secure, newer facility. Great prices!
October 22, 2016
Google Public Storage allyson riley
I have stored with public storage on many occasion. My favorite location used to be the one on 124th because I just loved the property manager - Debbie. She is so nice and helpful...when she moved to the Bothell location I had to move with her. She keeps the facility so clean and perfect... and she is so darn nice. When I loose my code she is right there to help me. I have never met a nicer property manager! Thank you so much for all your years experience and all your help... I could not find my locker without you!
September 26, 2016
Google Public Storage Lisa
As an organizer, I've spent lots of time in client's storage units. As such, I've dealt with it all ... lost keys, codes, irresponsive elevators, purchasing supplies, jammed locks, broken doors, faulty lights, and lots of rental agreements. This location in Kenmore I use personally, and the service is great! Its very clean, and has never had any issues with water damage, broken lighting fixtures, theft, or not being able to access the unit when I needed to. Debbie the PM was a fantastic help for my move, very accommodating with requests, and helped me stay organized myself!
September 25, 2016
Google Public Storage Dylan Hendrickson
Debbie was good friendly and helpful
September 21, 2016
Google Public Storage Anji Hall
Jason and Lauren are awesome at helping me get just what I needed. Gold standard.
August 6, 2016
Google Public Storage Isabel W.
I enjoy a location with indoor units. This place was clean. Easy walk in rental.
July 19, 2016
Google Public Storage Cutler VanOrman
Debbie was very helpful making sure i picked the right sized unit for my needs. She took her time to show me the units, asked what i was storing and even made sure i had a mattress cover which i hadn't even thought about. I had to rush off to work shortly after signing the paperwork and she even called me because i had forgotten the code to get on and she kindly texted it to me. If your visiting this location and you get Debbie you will be well taken care of!
July 19, 2016
Google Public Storage Suzy Duque
Debbie was wonderful! She got me setup quickly and made sure I had everything I needed. Facility is clean, and secure. I recommend this storage facility!
July 14, 2016
Google Public Storage Trace Turpin
Deb is the best! Great customer service!
July 12, 2016
Google Public Storage William Wallace
Great promotional deal and clean facility with great staff.
June 15, 2016
Google Public Storage IDA CANLAS
Please convey my thanks to Debbie, the clerk who helped me yesterday when I visited your store. Debbie was courteous & helpful the entire time I was there.
June 9, 2016
Google Public Storage Barry minai
Zoe is the greatest, beautiful smile, very professional and helpful, no passing the buck! All people working at this location are friendly and helpful.
May 25, 2016
Google Public Storage Andy Hickl
Clean, reasonably convenient storage facility in Bothell. OK ingress/egress.
May 13, 2016
Google Public Storage 王博
May 1, 2016
Google Public Storage Janet Turner
This is a very nice place. Always clean. Staff always helpful. Only problem is that they raise your rent $10 or more each year. Is that really necessary, that much? Either way, I started with a $99 a month payment and now it is up to $167 and it will go up again this June. 2016. I feel that is too much. I have a small unit in Monroe - Evergreen Mini Storage - got it 14 years ago for $49 a month. My payment today is $49 a month, what's up with that? 5-1-16 - J
April 22, 2016
Google Public Storage Pimpa Stephens
Nice people and fast service. Highly recommend.
March 26, 2016
Google Public Storage Eamon Keane
March 25, 2016
Google Public Storage Andre Savare
Was late due to traffic and my own confusion on which location I was going to, but Brandon was very helpful and patient. He took the time to explain everything and remained courteous and professional!
March 10, 2016
Google Public Storage Reed Flom
My wife and I recently had to switch to a bigger storage unit with a very short notice. Tim provided an exceptional service helping us getting a ground level unit while we were shifting from one unit to another and also receiving a delivery. Thanks Tim!
March 10, 2016
Google Public Storage Beth Kolle
The employees at Bothell Way Public Storage are very kind and helpful. The building is clean and well-run. I feel confident storing my mother's belongings there. Thank you, Public Storage folks!
February 24, 2016
Google Public Storage Ryan Gruber
Brandon and Crissy were very helpful with picking out boxes
February 24, 2016
Google Public Storage Jesse Cooper
Reasonable rates and great customer service!
December 28, 2015
Google Public Storage nicolas cleghorn
while ive been here, rent has gone up, but as has all else!!,.these guys , esp. chrissy, are the best!,....they have always worked with me if i got jammed up paying , and informed me of the best actions to take. ive been here a long time and wouldnt use another place regardless of where i live! this is the best P.S. location ive ever had a unit at. the site is super secure, great conditions, and as i stated , ...viva la staff! hope all have the experience that i have working with these folks sincerly, a content customer !
December 22, 2015
Google Public Storage Anna L.
This facility has been such a blessing to my family. After staging and then eventually selling our family home of 30+ years, we were fortunate to find a unit available for rent to house our things while we downsized and moved. This facility is brightly lit, has excellent levels of security in place, appears well kept and maintained, and is easy to navigate when moving large pieces of furniture or loads of boxes. I would definitely recommend this location.
November 27, 2015
Google Public Storage Amanda MacInnis
This place is great. Tim was very nice and helpful. Ask about all the hidden fees because I ended up paying double from what I thought I was going in to pay.
November 25, 2015
Google Public Storage Emma Bennion
Very hospitable customer service!!!
November 2, 2015
Google Public Storage Mark Salow
The team here really wants your experience to be a smooth one! I just checked out after storing there for a year...it was so quick an easy that it literally took a few minutes. Check in was a snap too and the code-based access made it possible for me to pop stuff in and out virtually whenever I needed to. Highly recommend this pleasant bunch for your next storage needs in this area.
November 2, 2015
Google Public Storage Sherry Edwards
Dora is friendly and accommodating. She is willing to help in any way! Dora made our move out process so seamless that there's no doubt that when we are in need of storage services, we will be back to HER STORE! Also, I will definitely recommend Public Storage in Bothell on Bothell way because of my experience . Thank you Public Storage for having an employee who makes the business of moving, storing and moving again as pleasant as possible! WE APPRECIATE DORA and Public Storage!
October 14, 2015
Google Public Storage Doug Julien
Great staff, clean facility, and easy access.
September 25, 2015
Google Public Storage Carlos Guichard
my stuff had an amazing time being in this public storage. they had a blast and the lady behind my items having such a wonderful time was DORA. She was attentive and helped me out quickly and painlessly. Dora deserves a round of applause for helping me get a storage unit right away.
September 9, 2015
Google Public Storage Gregg McNutt
Update: after 9 months the facility remains clean, dry, well climate controlled, and pleasant to visit. I comment the property management for maintaining the best storage facility i have ever seen (which is more than i'd care to admit).
August 25, 2015
Google Public Storage Bill Kuhn
Great price. Christy very helpful
August 24, 2015
Google Public Storage Jinny F
friendly, clean facility, and secure.
August 13, 2015
Google Public Storage Linda peters
I have had an excellent experience at this Public Storage. When I first got set up with the unit Chrissy was very helpful and nice. I had a problem with my payment (my fault because my card expired when it was on autopay) and Dora was SO nice about helping me take care of it. Everyone who has helped me here is pleasant, efficient, and knows what they are doing.
July 18, 2015
Google Public Storage Laine Meadows
It was great. We enjoyed the stay, highly recommend this storage facility. Crissy and Tim were fantastic and provided excellent customer service.
July 17, 2015
Google Public Storage Jasmine Clark
Helped a few friends move some stuff from there unit. Dora and Matt the staff were super friendly and nice. If I needed to store I would rent from them.
July 1, 2015
Google Public Storage Raphael Baltuth
Efficient way to keep your stuff.
June 18, 2015
Google Public Storage Cary K
Stacie, while persistent, is very awesome and helpful :)
May 26, 2015
Google Public Storage Gina M
Stacie was in the office when I arrived looking for a storage unit. She was friendly, sociable and very helpful. She mentioned that she normally works out of a different site but she was knowledgeable about this location and happy to help nonetheless. She covered the details of my rental agreement very thoroughly and walked me through the varies moving supplies available. The facility was clean, well lit and has all the necessary safegaurds in place to give peace of mind about your valuables. Stacie takes pride in her work and made me feel at ease as she expressed what a great company Public Storage is for employees and customers alike. Keep Stacie around and give that woman a raise!
May 15, 2015
Google Public Storage Yohannes Wube
Easy to deal with and a very pleasant experience
May 13, 2015
Google Public Storage Amanda Dahl
I love Chrissy... So helpful. I'm high maintenance. 💃. She needs the internet & double her salary...
April 26, 2015
Google Public Storage Doug McKeehen
We needed to find a storage unit quickly to temporarily store my Aunt's belongings from the assisted living apartment she was living in before she passed. We had very little time to move her property. This storage place was the first place I found after driving away from my Aunt's place. The woman at the counter was extremely friendly and after I told her what we needed, she figured out the size unit we would need. However, as we talked further and she understood that we were planning on being there for only a month, she volunteered that because of a promotion they were having on a larger size unit than what we needed, we would save money by renting the next size up for that one month. This was not necessary for her to do at all. I was in a hurry, she had told me the size we needed, and I would have been happy to have rented the smaller unit. The larger unit was a real asset as it gave us room to organize my Aunt's property and prepare it for the estate. We did end up there for two more months, but because of the deal on the first month that she gave us, our added expenses for those extra two months was negligible, especially considering the convenience of the larger size unit. Staff was knowledgeable, customer oriented, friendly and helpful in all our interactions. The property is clean, very secure and well maintained. The parking lot is large, and driving in/out and loading/unloading, even with a large rental truck was very easy and convenient. Access hours are good. The on-line services and bill paying website is very user friendly. I would highly recommend this Public Storage property. To the staff, thank you for your service!
April 24, 2015
Google Public Storage Lynette Hansen
It is a well kept clean facility and Matt has been pleasant always smiling great service we have enjoyed Matts ability to answer our questioms. ... good job
April 6, 2015
Google Public Storage Heather Poelzer
Super simple check-in. Great rates. The manager gave me some great advice. Move-in was easy with their carts. Elevator is nice and large, fits about three carts. This place worked out great for us.
March 20, 2015
Google Public Storage Sharon Nichols
very pleasant and enjoyable experience. debbie and her manager were specially awesome!
February 25, 2015
Google Public Storage Jeanette Laughlin
I was greeted the moment I walked through the doors by a very nice, professional gentleman, Chuck (the District manager). He answered all of my questions and was very helpful. I will definitely be using their services and will be able to confidently refer people his way!
February 25, 2015
Google Public Storage L Zurstadt
Nice , clean , well lit facility. Front desk was pleasant.
January 23, 2015
Google Public Storage Erik Dahl
Easy set up and service in climate controlled facility.
January 14, 2015
Google Public Storage Boobie Lover
Well, I had an entire dungeon worth of BDSM gear I needed to get out of my house Quickly, no questions asked. This place is a godsend. I mean do you know hard it is to find a storage place with an elevator that can fit my stocks. Dont get me started about my racking table and collection of whips and chains. The girl working the front desk was very helpful in making sure I found a unit (hehe) big enough to stick all my stuff in. Actually doesnt hurt that she was also cute as heck and friendly. I just love a girl with an awesome smile.. Think her name was Crissy. Great Job, will continue renting here.
January 7, 2015
Google Public Storage Jessica “Queen JJ” Boe
Bothell Public Storage WooHoo! I would never go anywhere else. Allie, she always has a smile on her face and spreads that cheer to all the customers that I see. If you want the good deal, go to Bothell Public Storage! Ask for Allie or any of the team members there and they will get you going and you will have a clutter-free house and a nice storage unit to hold it all in. They gave me the best price in town!
December 29, 2014
Google Public Storage Glenn Lorbecki
I needed a storage unit, but this location didn't have what I was looking for. Christy was not only helpful in showing me options, she found me the perfect space...at another location. Then she made the reservation for me and called to tell them I was on my way. This is what customer service is all about. Thank you!
July 16, 2014
Google Public Storage Chris Kirschner
G great experience here I've been here for 2 years and today big unloading job and I've got great help to me listen and Debbie
June 26, 2014
Google Public Storage Eric Giraud
Love this place convenient access to 405 and i5. Facilities are kept super clean
February 5, 2014
Public Storage Norma Bois
October 15, 2013
Google Public Storage Christopher Paradis
My experience so far has been great. The unit and facility is well kept and Misty was a big help. The lock was a little bit of a problem, but she called around and had it taken care of immediately! Excellent customer service and help.
September 11, 2013
Google Public Storage Sara Mosebar
Not a huge fan of this place. When I moved in to the unit they tried to charge $10 more per month than the price I "reserved" online and the contract had to be sent to regional management to be corrected. You HAVE to use one of their overpriced locks, which they do not tell you until you have signed your contract. After 7 months of storage my cost per month was automatically increased by 20%... Other than that, it's safe and clean. Staff is generally indifferent to customers.
June 13, 2013
Google Public Storage Greg Tomkin
Great facility, Great service. Top Notch!
February 28, 2013
Public Storage Mike Hodurski