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Public Storage Self-Storage Units at 6009 Providence Rd, Virginia Beach, VA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x4'Online only price$ 59/mo
Small 5'x4'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 59 /mo $ 79Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 85/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 85 /mo $ 112Best Price Label+ one-time $29 admin fee
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4'x14'Online only price$ 95/mo
Small 4'x14'- elevator access
- climate controlled
- inside unit, rollup door
$ 95 /mo $ 125Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 108/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 108 /mo $ 144Best Price Label+ one-time $29 admin fee
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9'x15'Online only price$ 117/mo
Large 9'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 117 /mo $ 157Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 124/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 124 /mo $ 166Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 126/mo
Large 10'x20'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 126 /mo $ 180Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 133/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 133 /mo $ 190Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 133/mo
Large 10'x20'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 133 /mo $ 190Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 153/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 153 /mo $ 205Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 154/mo
Large 10'x25'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 154 /mo $ 220Best Price Label+ one-time $29 admin fee
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10'x29'Online only price$ 175/mo
Large 10'x29'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
$ 175 /mo $ 250Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 196/mo
Large 10'x30'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 196 /mo $ 280Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Virginia Beach
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At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 507)
I love this property even though my unit is in another location. The manager Susan us very friendly and helpful with my account. I highly recommend renting at this facility
Susan is amazing and has great customer service!
Susan was very helpful in assisting me with my rental as I was truly in trouble trying to work on line. She was even helping me with a unit in another district where my actual reservation is from . I am grateful for her diligence and superior customer service
This has been an amazing storage and Susan made my stay really easy
I recently closed my storage and I just want to thank Susan for her help over this past year. She took good care of me and my other half when moving in and out of the unit. Good customer service is rare these days but I can tell she loves her job and the people she service every day.
Love Susan....so helpful!
Susan is always ready to help when we need more spaces. Highly recommend this place
Susan really helped helped me out in a crunch. At the end of the day, I required her assistance. She was in her car leaving for the day. She stopped in her tracks and did not hesitate to help me. I would like to extend my gradtude and thank her. Jim
Susan was so awesome. Thanks so much for helping me
Susan was amazing and helped us out with our account!
Susan is so wonderful and I highly recommend this facility
Susan is amazing. She has helped us through changing locations so we didn’t have to go to another location. Thank you so much.
Susan was so helpful in my accessing my space
Susan made the process easy and fast. She even accomodatevi our space preferenze.
Susan is very helpful and friendly and willing to help and makes me feel comfortable
Susan is very friendly and kind
Susan has over the top customer service. She is always willing to help and listen to concerns.
I had trouble with making a payment, stopped in at this location and Susan was a marvelous help throughout the whole process. Thank you, Susan!
Susan was patient and helpful for me to close my rental
Susan,is wonderful and always remembers me when I stop by the office. The place is so clean and nice
Susan is so helpful and kindwhen i needed help finding a business locqtion néant
Susan is amazing and is very patient and kind
Susan has been nothing but the best. Very helpful and lovely property.
Susan was very helpful. i would recommend this storage unit if you are looking for one
Susan is so helpful finding me the right space
Susan is very helpful and always kind and willing to assist and always ask me if there’s anything that she could help me with .
Susan is absolutely amazing. She has been so helpful over the last year I’ve had my things in storage. She communicates amazing and follows up with you regularly and I appreciate her excellent customer service!
Susan is amazing and always has a pleasant disposition
Susan is always a great help thank you so much
Susan was so helpful with assisting me with all my storage needs! She gets a 10 star rating from me ! She goes above and beyond her work ethic is amazing 🤩🤩
I'm thankful to have Susan as a manager for this facility she has been a great help to me and my family she is very knowledgeable about all things public storage this is one of the cleanest part stories I've seen
Susan is very knowledgeable about all things public storage she's been a great help to me and my family we still love her to death she's so Sweet she needs a raise
Susan help me, it was very quick and easy with her help.
Susan helped me find my space because it was my first time & even before open hours! She was fantastic!!
Susan has been a great manager at this location and she is so helpful and wonderful and remembers us when we come to the office even though we rarely come. Five stars!
Susan is very helpful in assisting me with my account. I really appreciate her very much
Susan is making my time in public storage well worth it. She has delivered a great rate for me.
Susan is so nice and helpful and remembers me each time
Susan is not only professional, but she is very patient and helpful! What a great employee!
Susan has been so helpful and patience with me to make getting into my storage unit Thank you so much
Thank you Susan for being available, kind, and patient! Thank you for following up on our questions and being so supportive!
You make the move stress free.
Miss Susan she help me out with my storage unit. She was so sweet and caring.
Very helpful and generous. Love the attiude and compassion.
Suzanne was amazing she called me to make sure that I understood my contract and she was so helpful to me I recommend this to everyone
Susan is very helpful and kind
Susan has been so helpful and ready to listen to what’s going on in my life and I am very pleased with my storage
Susan was the amazing person she was friendly and went above and beyond to make sure I had access to the unit she is the greatest.
My experience with this place was so excellent thanks to Susan! From her customer service, to her attitude and knowledge, she was over the top amazing! Thank you Susan!
Susan was AMAZING! Her customer service is over the top! She made sure we had everything we needed and made sure we were well taken care of through the whole process! 10 out of 10 I would definitely recommend this place! Thank you Susan!
Susan was so patient because she waited for me to arrive to make my payment even though it closing time
Susan was awesome. She really cares about her customers and goes all out and beyond to make sure that they are happy with their service. She is a excellent example of what true customer service really is. She def deserves a raise
for all her hard work thats for sure.
Susan greatly helped me with my account and was so happy
Susan is super! She was so helpful and responsive to meeting my storage needs. If you are interested in securing a storage, I highly recommend that you go see Susan!
Susan is amazing woman with customer service. She cares about her customers with a positive attitude and outlook of situations. I recommend this location to our new Public Storage users
Susan was a blessing, she made my move smooth and quick. Thank you so much for your help.
Susan did a great job in helping me out and this place is so nice xlean and she has great customer service
Susan was so helpful in finding us the right space. I highly recommend this facility.
Susan is helpful as always and guided me to use my phone to get my access code
Mrs. Susan
Gave me superb assistance on my move on today. I am so very appreciative and grateful for all her time. I am more than please to give her a rating of 5 plus stars.
Susan was very helpful in helping my son with his transaction
This place is clean and the manager is customer friendly! Susan is very helpful and has great customer service!!
Susan was great and very helpful. A joy to have help me.
Susan was wonderful in helping us find our storage.
Susan is wonderful and was very helpful
Susan has been so helpful and nice in helping find my space i got at auction. She went eith with me and dhiw me hiw to use the code
Susan was very helpful.. Five stars all day!
Miss Susan is very helpful and knowledgeable. Delightful to transact business with. Definitely an employer's pride!
My experience with public storage and Susan has always been awesome. Susan is the BEST. She is the number one reason why I stay here. Great customer service. ❤️❤️❤️
Susan was very helpful today
Susan was very helpful. I appreciate her help.
Susan help locate my mother storage. And she went out her way to help. Thank you
Susan was most helpful in processing my rental agreement over the phone. She was very patient in helping me process my rental agreement.
Suzanne help me today on how to access storage
Susan was so helpful.she made my day😁😁😁
Very welcoming Ms.Susan showed me exactly how to get to my storage everything was nice and clean. THANKS!
Ms. Susan was very helpful
Susan was sooo great!! Answered all my questions. She’s so great!!
Susan was amazing facility very clean
Susan was great facility was clean smooth process
Susan is very nice and even though my space is not at her location she was very helpful
Ms. Susan was very nice and gave excellent service.
Thank you for everything Susan! You are amazing! Enjoyed working with you!!
Susan is amazing! An absolute sweetheart and amazing customer service! Will highly recommend!!
Susan is absolutely amazing! Her customer service is absolutely outstanding and I enjoyed renting here. Will highly recommend this location due to the amazing service I received throughout the year.
Susan is very helpful and takes care of her customers.
Susan was very friendly and helpful.
Susan is the true definition of Outstanding Customer Service. I’ve rented units at this location for years and will continue to do so. Thank You so much for help Susan keep up the good work and know that you’re appreciated!!!
Susan was wonderful! Very understanding and helpful!
Susan was very helpful and kind
Susan what a wonderful person, her customer service is exceptional & she showed me a great unit that met my needs. I was impressed by the cleanliness of the entire facility especially the outside grounds. The security feature to access the building was what impressed me the most so I will feel safe with my personal items being stored here.
Susan has been so nice and helpful and remembers me everytime I come in to pay.
I had a good expression with dealing with public storage. The place was clean,service was good. The manager was polite and very helpful. Will definitely be using this store again in the future.
Susan is amazing ! She is very helpful and approachable with any questions or concerns I may have.
Ms. Susan has such a sweet spirit as I was greeted with a warm welcome and excellent customer service!! Thanks again!!
I want to take a moment to recognize Ms. Susan at Public Storage off of Providence for her exceptional customer service. She went above and beyond to ensure our move into our unit was completely seamless. From the moment we arrived, she was incredibly friendly, professional, and attentive to all our needs.
Ms. Susan took the time to explain everything thoroughly, answered all of our questions, and even offered helpful tips to make our move easier. Her patience and expertise turned what could have been a stressful process into a smooth and pleasant experience.
We are truly grateful for her assistance and would highly recommend this location to anyone in need of storage, especially with someone as wonderful as Ms. Susan there to help! Thank you so much!
Susan was a great help with our move in!
Susan was very helpful and made it easy for me to purchase a unit. Thank you Susan! If you ever need assistance with getting a unit contact Susan she is very friendly and helpful and knows her stuff.
Susan had always been exceptional. She is courteous, friendly and helpful. She deserves 10 stars
I am thankful for the service SUSAN rendered to me today. She was very knowledgeable and excited about making sure one is aware of every aspect of renting from Public Storage. She took me on a tour after the one I chose at 1st was smaller than I expected, allowing me to upgrade to a bigger unit. She explained the entry pad, suggestion of ACH payment, She really had me excited about moving my storage from Hampton to here in VA. BEACH.
EXCELLENT CUSTOMER SERVICE PERSONALITY, PATIENT, AND A MULTITASKER.
I appreciate your service, SUSAN.
Susan, what an amazing, service oriented, kind individual. She is very efficient and quick to assist you. She is an asset to the organization@
Susan was great help getting me into my storage. Very nice and polite!
Susan is a professional and customer service is above excellence!
Always willing to assist with a smile- can feel the positive energy - even on the phone!
Very satisfied!!!!!
Susan was awesome. Customer service was great.
This was a great experience starting a storage here and the representative Susan was spot on on everything very knowledgeable very efficient very personable and it was just a great experience renting from this storage space!!
I started renting my space in August 2024. Today, 12/27/24 I received an email that they would be raising my rent by 38%. I called and was informed that they can and will do that per their contract. I got a waiver for three months, but this is not right. Please do not get a storage unit with public storage. I wish I would’ve opted for a fixed contract elsewhere
Susan is amazing,, great customer service.
Susan is such an amazing human being. I am so grateful I was blessed to meet a woman like her. She was very helpful!!!
Moving in with my girlfriend, I realized I had too many things for our apartment. Susan was extremely helpful at getting me into a climate controlled 5x10 unit that I'll be able to use until we move into a house (and likely after for the toys my girlfriend isn't a fan of - but no motorcycles) without worry of weather or anything else.
I'm very happy with my unit, and Susan makes any questions or issues I have quick and easy fixes.
Susan is always nice and pleasant to help us with any questions or any help we need
Susan was such a a great help setting my PS app. Thanks Susan
Amazing storage!!! Susan has been amazing the entire time we have lived in Virginia. We drive even further just to keep our belongings at this specific public storage because of how amazing this location and the Manager, Susan, has been! Never had an issue with bugs or being able to access our unit. Would rate higher if google let me!!!
Susan was amazing. She helped me so fast with my account I was in and out. She was so upbeat and happy. 🩷
Susan is very helpful and kind. Has always been able to answer my questions. She is the best.
Susan is sooo kind and helpful. I walked in and told her I was moving in and she knew exactly who I was and told me to my unit, showed me the security accesses, and showed interest in me as a person, not just a customer. I will definitely reach out to Susan if I need any help with storage needs. She deserves all the blessings!
Susan is helpful and understanding in explaining my account
Susan is extraordinarily helpful and very considerate..
I highly recommend this facility. Susan the Property Manager is friendly and very helpful .
Susan is amazing!! She is so thorough and efficient in her work. She is extremely knowledgeable and is an asset to the company!
Susan was so helpful and supported. Is well aware ofnthe premises with her support was able to readily able to locate the rental space. She walkes me directly to the space. I made a duplicate rental and with her assistance was directed to the more economical rental space.
Mrs.Susan has been excellent helping me keep up with of my unit. Simply a great person! I've been here for about a year and have had nothing but a good experience.
Thank you, Susan, for the wonderful smile and professionalism. You made my move in very peaceful and efficient. Whenever I see you in the office, I will be sure to say hello. Thank you.
Susan has alway been very helpful for my storage needs
I highly recommend this location because the manager Susan is always ready to listen to my concerns and helps me find a solution
This place is so clean and manager is very professional and pleasant to deal with. Susan is very approachable and is ready to listen to my concerns.
Susan is very helpful and pleasant as a Property Manager who cares about her customers
Susan is the most incredible and friendly person.
Susan is the best ever. So nice and reliable and helpful. She needs a raise!!!!
Susan is amazing and helped me with the app
Susan was very helpful to take my payment from another location
Susan has been so helpful in my downsizing to help me with my finances. She cares about her customers and am always glad that she is the manager here.
Susan was very enthusiastic and able to help me with my concerns and address my questions, very professional and courteous
Susan helped me & provided me excellent customer service !!!!
Susan was instrumental in assisting me with my initial move in and has always been helpful and knowledgeable of all aspects of the public storage commitment to excellence when it comes to customer service
I needed to add to my review. After being a great paying customer for over 2 years. I found out that Public Storage does not really care about the good paying customers
It's all about the dollar
After 3 months my storage fee went from 153 to 206. The first 6 months everything was fine. Now 3 months later the same unit a 10x15 was jacked up to 275. I can go online and get same unit for 158
I called and pleaded to be fair in the pricing to no avail
Customer care doesn't care. I will remove my storage items this month and never use them again
The facilities are nice but payments are not fair. Keep a monthly watch on your rates. It still baffles me that instead of working with good customers, they prefer to lose my business. As I mentioned 2 weeks ago, I can get a brand new 10x15. Storage unit for 153. 275 is my jacked up price. I will have my items removed this week
Susan is very professional and personable. She cares about her customers and is simply Awesome!!!
So glad to have her!
Brandon is always professional and polite! His exceptional customer service is commendable. He is defined an asset to your team.
Highly recommend this site. It's large enough to fit a semi-truck into the area to unload from a large move which was especially helpful for us.
Additionally, I cannot say enough kind things about Susan who works at this location. She was especially helpful when we were moving in and searching for the right unit to rent. We are so grateful for your support during our move, Susan!
Susan is the best! She helped me every time I needed something, and she keep a well-organized and clean location. I highly recommend this location! thanks Susan!!
Susan was a phenomenal help getting my wife and I settled in! She was very warm and friendly to me while assisting us with our storage unit. Thank you Susan!!
Susan was very helpful! One of public storages finest!
Great service at public storage Susan was a fantastic help
Susan has helped me monthly! She is a great asset to the company she’s very patient and through, thank you for all your help!
Susan helps access my code through text .I really appreciate it so helpful
Susan helped me while moving stuff to a customer
Susan great help when moving customer stuff
Susan is very friendly and is always helpful!
Susan keeps the place clean and always take care of her customers
It's been storing here Susan is magnificent in.seeinf her customers are happy
Susan help me with my key code. Very helpful.
Susan was very helpful in getting us setup with a unit.
Susan is very kind and helpful!! Answered our questions in a timely manner 😀
Susan kept the property real clean she knows my name and always keeps me up to date with my space
Susan has been great and incredibly professional and supportive
It was a pleasure working with her
She is very responsive when I needed to get my storage unit locked up
I highly recommend this place
Great service!!!
Susan stood apart from other workers from the start of her employment. She keeps the grounds clean and is on the job in the early mornings.
Susan is the absolute best when it comes to customer service, she is always the biggest help
Susan made the move in easy
Susan was very helpful and very nice. Help me with the set up on my phone. She showed me where my unit was located.
Susan was wonderful very helpful with finding the perfect storage fit for me!! Thank you you are so amazing!!
Susan at the Providence facility goes above and beyond when it comes to customer service. She is a huge asset to Public storage and continues to be the example that other companies need when it comes to being prompt, kind, and courteous.
Susan was very awesome and very quick and smooth in taking care of us
Wonderful experience, Mrs. Susan gave us great customer service and was very helpful, she definitely made us want to stay!!!
Great experience! Susan was awesome during move- out and gave us a smooth transition and customer service😊
I was doing electrical work for Public Storage and Susan was very nice and respectful and helped us get to all the places we needed!
Susan has always been so helpful and professional. Great place to store extra stuff. I would recommend this place to anyone.
Susan was amazing to help me with getting in to my unit and get my stuff out.
Susan was excellent help! Helped me find a great space for a great price!
Susan is very knowledgeable with public storage. I highly recommend this facility. It’s clean and organized all the time.
Susan was very helpful and nice to me and my family when we rented a unit at this location. She also kept up regular communication making our experience great.
Susan has been helpful with working with me on my storage
Ms. Susan helped us with the unit we purchased very smoothly and she was so very very nice with a big smile
Susan show us the best size storage with the right price . She was extremely knowledgeable and fast!! She was wonderful to work with and the facility is beautiful and very clean!! We love it!!
Susan was very very helpful to guiding on using the public storage app to make payments, i really appreciate her help and she was amazing to work with!
Susan was excellent in helping me with my account. I highly recommend this facility. It's clean and well run
Miss Arryan was very informative and courteous.
Very helpful and kind
Ms. Susan made it easy for me to find a great space needed for my stuff at a very favorable price. She explained everything thoroughly and answered all of my questions. Thank you so much!
This public storage is a great place to put your stuff. It is extremely clean and climate controlled. Access is easy and there are carts available. Susan is a great manager and helped us a lot and securing the right size storage unit for us and for managing our time here and our expenses. We were very pleased with public storage.
Susan was amazing in Helping my account .5 stars susan!
Susan was very helpful! She helped me find the right space for my needs i highly recommend this place!
Today was a Great day" ,Thanks to Susan" ,She was so helpful !!!
She's a Winner"
Susan was great helping us
Came here to work on some things and got a lot of help from Susan. She did everything she could to make our jobs easier and she was super helpful. Susan is awesome.
Susan has been such an Amazing help for us getting in and out of the facility while we were working on the property and helping us access mechanical rooms.
Susan was the best of help , she made my moving day so much better !! I highly recommend !!!
Susan and Brandon were very courteous during my transition
Susan helped my move in smooth and quick
Susan was the most helpful & friendly worker.
Susan has been such a great help with my account! Super great customer service!
Susan was very helpful. She made our move in quick and easy and she was very helpful. I recommend this facility and Susan specifically for all storage needs.
Although I’m leaving Susan has always been so great with providing us with a smile and great customer service! I hope she’s here when I return!!!!
Affordable, clean and the property manager Susan was delight and very helpful.
Susan is amazing. Always patient and kind!
Susan was amazing! I had been paying for a bigger unit than needed for months now. I went online prior to coming and she was went the extra mile to show different units to accommodate the few items I had left in storage for a very good price! Very informative and excellent customer service!
Susan been a great help I love her
Susan is very helpful and great
Susan was amazing, she helped me with every step of the process and she made sure I understood everything.
Susan was very wonderful and amazing representative. She was very helpful in finding a a space to rent. I would recommend Public Storage to anyone. I give her 10/10.
Susan is such a wonder face to see when I have to go into the office, her personality & smile always welcomes me. Her advice & recommendation on a smaller unit not only saved me money monthly but was actually what I needed….so happy I choose this location & company over many others that I looked at that were closed to my home…but Susan makes the drive worth it
Susan is wonderful
Susan was so very helpful and friendly 😊😊😊
Susan is amazing! She helped with all of our property needs!!!
I received a friendly greeting at the door by a business and facility knowledgeable young man who rented the perfect space to me. The transaction was seamless and stress free due to Brandon's ability to understand my particular needs. This public storage is very clean, nice and cool indoors and has conveniently located restrooms. I would highly recommend this location. Thank you Brandon!
Susan was a big help for me when I was having a hard time thank u Susan
Susan is very helpful and amazing
Ms. Susan was extremely helpful with my account.
Brandon was extremely helpful and courteous. I highly recommend the location at 6009 Providence Rd in Virginia Beach, Virginia.
Staff very helpful. Building very clean.
Suzan was excellent and very helpful
Susan was phenomenal in explaining the vacate process and how to make my final payment. Amazing customer service
Susan was awesome and assisted me quickly through moving all of my stuff !
Susan was very helpful to find us the right space and price
Susan was so helpful to me. So glad I met her. Highly recommend her. Best in the industry.
Susan is a big help. 100% will recommend!
Susan was very helpful, she helped saved the day. Had to walk over 2 miles to pay my bill, she was generous and offered me a bottle water. Very kind lady ask for her when you come in.
Brandon really helped me out. Had great customer service.
Susan was amazing and incredibly helpful. Storage space is clean and very well maintained. After showing us my new unit Susan went out of her way to change a lightbulb in the back so that I would have even more light than before. Feel very comfortable knowing that this is where my mother’s belongings will be kept while we get her settled in her new home.
Clean facility and friendly staff.
Susan is very helpful
Susan is so sweet! She has excellent customer service. Made sure I got the right unit for my needs. The facility is very clean.
Miss Susan was the best!
working with regina was a good experience she was relatable and down to earth. Her customer service was unmatched
Really clean and well maintained! Definitely would recommend storing anything that needs a climate controlled environment here. Susan was wonderful! Helpful and kind!
Susan helped me close my unit.She was professional ,great personality and very helpful. If I need a storage unit again I will pick Public storage
Susan was extremely helpful and kind during my move out process. Susan delivered the best assistance and made my experience at Public Storage extremely easy and stress-free. She was attentive and answered any and all questions I had. I would highly recommend this location for storage units solely based on the customer service and care they give to their tenants. Thank you Susan for all your help and kindness.
Susan was very helpful and efficient
Susan was very helpful helping me set up my in-person storage unit.
Susan was amazing, she helped me with my rate which was about to go up.I appreciate it so much
Susan helped me and was GREAT!! Definitely recommend!
Miss Suzanne help me she was very sweet kind and very generous and taught me how to use the app very well appreciated
Susan was very helpful with my account and am very very happy
I'm glad that Susan works here. She is so Awesome and has Great customer service skills. She made me feel so much better and I just really enjoy seeing her. She is very helpful and knowledgeable! It is also very expensive to be here.
Susan was wonderful and helping me establish storage space
Susan help me with my storage space did a awesome job
Suzan helped me with a transfer. She got me a great rate! She is so kind and caring! Highly recommend!!!!
Susan is wonderful and understands and is helpful with my account. I try my best to be on time.
Susan was amazing!!!! Helped me with my move in process even went out her way to show me my unit and help me get a push cart amazing service!!!
Susan is a very helpful and loving person for her customers she is a great worker and in addition she is the best manager there is to have!!!
Susan is so great I love her personality she helped me out so much I would recommend this place
Susan was of great help and very friendly
My experience at this location has been superb. Susan has been a delight to work with from beginning to end. She answered all of my many many questions and she took her time to really cater to me in helping me find the right unit to fit my needs. I am so grateful for Susan. Thank you soo much, you are the best! 😊
Susan at Public Storage on Providence Rd. is the best! She exceeded my expectations. She was very professional and made sure I got the best unit for my needs. Thank you for your assistance. My family really appreciates your service.
Susan was absolutely amazing in assisting me in finding the best price for my storage unit. The process was effortless and i am very pleased with her outstanding customer service…. Excellent experience!
Susan is polite and helpful, she is the best.
Susan is amazing and helpful in assisting me with storage needs
Susan is amazing
Susan was very helpful and patient thank you susan
Susan was so helpful when we visited her Providence Road location! She was friendly and quite professional! It was a wonderful way to begin our weekend!
Susan at Providence and Reon is amazing! She is friendly, helpful, and professional! It was such a wonderful experience! Kudos to Susan!
Susan assisted me with all storage needs. She was very nice and helpful. Susan walked me through each step of instructions. Susan also demonstrated how to use the app for access.
Susan Susan done me a great favor by introducing me to Public Storage and I appreciate her very very very much
Susan was a very professional and courteous employee. she made my storage and moving experience seamless..thanks for everything Susan.
Susan made my transfer fast and smoothe. The price was outstanding!!!! Thank you so much Susan!!!!!
Susan are one of the most helpful people I know she makes sure I have everything I need when I come to the storage unit.
MS. Susan is such an amazing person! She made my check-in and move-in process very easy
Susan help she very nice and helped resolve my issue with my account I highly recommend this location and look for Susan
Susan is amazing!!!
Susan is very helpful with my storage needs
It Has Been A Wonderful Experience No Hassles Here😁
Thank You So Much Susan And Brandon
It’s Been A Treat
Susan was an absolute gem. She got me transferred between units and was so knowledgeable. With all the storage facilities around, I'll be sticking with this one for customer support like Susan.
SUSAN WAS VERY HELPFUL IN GETTING MY UPDATE TO MY ACCOUNT. EXCELLENT CUSTOMER SERVICE.
Love Ms Susan she is so kind and thoughtful.
Susan was very helpful with the issues I ran into and gave me options with what I can do. Her customer service was outstanding and easy to talk to. Thank yoh Susan!
Susan was very helpful
Susan is so professional and provides world class service!
Susan was a great help in renting me a unit. Thank you for your great service!
Susan is very helpful and made our move in smooth
Susan helped me find my space and assisted in finding my space and helping me use the app. She was extremely
helpful .
Susan has been very much nice to me and my needs. When I needed closer storage she gave me good directions. I am pleased with where I am. She has gone above her duty to help me.
Susan gave me great customer service.
Susan has been a heaven sent. She has helped with all my storage needs. I don't know what and how I would have made my transition.
Susan was definitely amazing, she assisted me throughout the whole process and gave nothing but astounding service.
I would like to thank Susan for being so helpful to me for the time I’ve been here with Public Storage. She’s very good she’s a very good communicator pup people person she’s really nice and God bless her.
Susan was a wonderful Help today with my move out process! Everything I needed from her she was very willing to assist me with. This has been a great experience dealing with her and I hope in the future if I ever need to purchase a unit I could work with her!
Mgr Susan was very, very helpful with my concerns regarding my storage. I truly appreciated all the help she extended.
Susan is awesome! Superb customer service. Tailored to our needs! So helpful!
Susan really went out of her way with outstanding customer service!
Susan was amazing in helping me get the storage and answer all of my questions. She is very open and available to help you with anything. I strongly recommend her to anybody looking for a storage unit here in providence road.
Thank you, Susan, for the wonderful smile and professionalism. You made my move in very peaceful and efficient. Whenever I see you in the office, I will be sure to say hello. Thank you.
Susan was a great help with assisting me with getting the right space for my storage
Susan was very helpful. She help me find a decent space for me with a great price and I really appreciate it.
Susan has been wonderful to work with. She has been very accommodating and always available to meet me when needed. I wouldn’t think of renting anywhere else because of the excellent customer service I’m receiving.
Susan
Susan is fantastic! Easy to work with and super pleasant. GREAT experience with her. Highly recommend this storage location and ask for Susan. You won’t be disappointed.
Susan was great. Customer service was top tier with a great personality!
Had a great experience at this storage site!
Susan, from staff, was a great help through the time I kept my things secured.
Thank you Susan!!
Susan is always so helpful.
Susan was great!! Everything was so easy got everything I needd. Definitely recommend!
Ms. Susan was the BEST person on site. She helped me with a lock out and delivered the best assistance possible. I really hope her employers appreciate her and reward her for being a great worker. Her customer service is amazing and she has such a welcoming personality! Shout to Ms. Susan!!!
I went here earlier this month to rent a storage unit and the most loveliest lady by the name of Susan helped me with the walkthrough of the unit and picking out a perfect unit for my stuff. Thank you again Susan and public storage
Susan helped me with my rate and am so happy.
Susan has an excellent customer service. She needs to be promote or give her a raise. She has phenomenal personality. This is the second I rented from public storage. I came back to this location cause I know will take care of my needs. Excellent employee.
Susan is extremely helpful, courteous and professional. We recommend Public Storage, Providence Rd. To anyone!
Susan was amazing! She helped throughout the whole process. 5 stars!
Susan helped with my account so thankful
Susan has been helpful
UNIVERSAL CLASS SERVICE
Susan has been so helpful very professional. I highly recommend this facility
Susan was awesome helping me with my space. The holidays are here. She was incredible helping me. I appreciate you Susan😊 Happy Holidays
Susan were a very big help to me today,
Susan is the coolest ever she knew me even before I was at the building. She's so awesome!
Susan is amazing so helpful and friendly! I feel being taken cared well!
Sue has really help me in the storage I have been a long time customer she is great
Great service
Susan was so awesome. She helped me with my account with positive results and am so grateful to have someone like her working here.
Susan is such a great help , I’ve rented here for years and she’s always provided excellent customer service.
Good morning 🌞! I had the pleasure of working with Ms. Susan ☺️. She assisted me with my accounts because I mentioned to her the cost had increased. She helped me resolve this issue instantly!!!! She went above and beyond and I am so grateful 💯!
Susan was so helpful in making sure I was able to move smoothly. She educated me in all of my options & walked me through the whole process! I would definitely recommend this location!!!
Brandon was super nice and helpful getting my unit today. He was very knowledgeable and answered all the questions I had. I was hesitant to begin with on pricing and unit size which he had no issue showing me both units. He was even patient with letting my fiancé and I talk it out before saying yes to one of them. He then walked us through and helped us with the application and the app.
Susan was amazing and very helpful! I definitely thank her for helping me with my needs.
Susan is absolutely amazing, I came in late and she was closing and she still helped me and gave me great customer service
Susan helped us around thefacility to do otro work
Susan has a very helpfully showing us the facility
I am really impressed with this location Susan went above and beyond helping me with my move in. She walked me through the entire process and made sure she answered any questions I had. She's a genuinely kind person and her customer service is top tier .I'm glad I chose this location.
Susan is always professional with me. Runs out to show me how to get. I have a hip injury and she support me getting in.
Susan were great she did an excellent job helping me today.
Susan has always given me excellent customer service whenever I have had a question or needed help with my unit. If you look up Customer Service in the dictionary, you are going to see her picture. If she is waiting on you, you will know everything is going to get taken care of in a very professional efficient fashion. She helps make this location one of the very best!
I wish I could give this place no stars. How you going to breach those own contract then want to go back and refer to the contract. I will never again do business with them after 3 years you lost a customer
Susan was so awesome! Love her customer service. Very professional and knowledgeable.
Susan was very professional and very helpful. I will recommend renting from this location.
Susan was the best. She was super nice and very helpful
Susan...wonderful customer service...it was a to meet her and her customer service was on point
So incredibly impressed with Susan and her customer service! Even from online inquiry to follow up and signing a contract. So very helpful.
Thank you so much!!!
Susan has been incredibly helpful! We needed a new storage unit & she helped us get a phenomenal rate!
Susan was absolute great!! Thank you so much!! A+++++
Susan was very professional and charismatic and a pleasure working with
Susan was a great help. Love her energy and great personality!!!!
Susan was so much help. Easy to navigate the area, and was exceptionally pleasant throughout the entire process! Keep her around!!
I just checked into public storage today. Rushing from work before they close and barely making it . Susan, the awesome lady at the desk, was so kind all day and helped me through the app and also waited for me to arrive to make sure I got my unit and showed me how everything worked. Very good first impression of her and the place.
Susan was amazing. Helpful and awesome
I had a great experience with Susan. She was super friendly and helpful!!
Susan was amazing!! She helped me do a transfer of units so seamlessly!! She is the best!
Susan helped me get to my space & showed me how to set up the mobile app ✅
Susan gave us a great experience with moving out.
Susan was a wonderful help. She’s a blessing to this company.
Susan is an amazing worker she’s very fast and very kind love it!
Susan she was really helpful person
She was nice personallty n friendly to us
Best storage place in town! Clean, easy access and the staff is incredible! Susan was always extremely polite and helpful anytime I needed something. I had a 10x30 to hold me over during my move and search for new home in the area.
Susan has a wonderful personality and good customer service. Please reward her or promote her. She is an awesome person.
Susan has been a godsend to me!! I’ve had some challenges with my plan and Susan went above and being to help me. She’s calm, patient, and explained how everything works.
She’s amazing 😃
Susan is so helpfull always happy smiling very informative. Thank you.
Susan is a blessing because she has helped me with my account here at public storage she is a great asset to this facility
Susan did a super job moving me in, right before closing. Excellent customer service.
Susan, thanks.for the help. You were great. Thanks again
.
Susan was very nice to help me in my rental unit today.
I had an issue with my storage unit and Susan made the transition smooth and seemless. Thank you for all of the help.
Came in 2mins before the place closed and Susan got me a storage fast. I was pleased with the help and all my things fit. Thank you again Susan
Jessica gave great customer service with a smile as she entered. She was the only one there and managed it well. She was assisting another customer, so I patiently waited for her to finish. Jessica was very personable and offered specials. The quote I was given differed so she rent a unit that matches all of my criteria. Your lucky to have her!
Susan & Angel made my move in so easy and helped me with the app
Susan was very helpful and attentive
Susan was very helpful, patient and courteous!
Susan was absolutely amazing!! Extremely helpful and had me take care of in no time!!
Susan was helpful with my wife and I. Thank you!
Susan was awesome and has good customer service!!!
Susan met me at the door with a hello, then showed me to my space and show me how to use app. It was an excellent experience. Thank you very much
Susan was a BIG help to me today. She was wonderful!!! in explaining how to use the app.
Susan is awesome!
Since renting at the public storage I have had nothing but positive experiences. Susan was super helpful and was very good with showing my young kids and I around. The location is super safe and I have no issues while there. If you’re considering a storage look no further. This place is it!!
Susan was so incredibly helpful and patient. Thank you for making this a great experience and walking us through the different unit options!!
Susan was a great help today helping me figure out getting a storage!
Susan was very awesome and welcoming and I really enjoyed her service
Susan was absolutely amazing!!! She helped us find the perfect unit that works perfect for our storage needs. Thank you son much 😀
Great service.
Susan was amazing.
Susan was the best
Susan help me with my acct and talk me in to staying here I just want to take the time and thank her
Susan, has been very great very cordial and very helpful, very informative and very kind and very, very polite. I recommend her to anybody that needs a Storage unit or anybody that needs somebody to talk to.
Excellent service. miss susan is very kind
I stopped by public storage and needed access to my storage and had a few questions the young lady Susan at the desk was very helpful and attentive to every need I have this makes me so happy to have public storage as my permanent storage facility
Susan helped me with my account today before it started raining! Awesome customer experience and do appreciate her for everything, thanks again Susan! Keep rocking it out there.
Susan was very helpful in helping me with my account and felt I am in good hands.
Susan was so reassuring that she will try her best with my account and I was so happy she made it happen for me ! I have to make sure I came to see her to thank her and gave this review!
Susan was very helpful and right there to open the door for me., felt very welcome to her property.
Susan is amazing!! Thanks for the help!
Susan has been a big help every time I come here. She’s helped me with my account multiple times and is always very nice. It’s always good to see face when I come here.
Susan, you were very helpful today.
Because we are going to stay because we felt that we are in good hand.
Thank you again. You have made my day.
Susan helped me a lot today in advice and with all my 4 units today. I will now stay with this location because she was so helpful. Thank you
Ms.Susan was so helpful, knowledgeable and professional.She has so much patience with me .We were trying to combine our items,etc.She made it easy for me.
Susan I appreciate appreciate your help with my account and how to set up the app thank you for your help always being there for me
Susan was AWESOME and made this quick and easy!!! Thanks Susan!!!
Susan, Thank you so much for the exemplary service that you provided. It has made the move such a smooth transition considering I experienced un- expected delays. I will recommend you and this location anytime. Thank you again
Susan was pleasant and extremely helpful. She showed me how to download the app and how it works.
Susan helping me with my account and I appreciate it.
Susan has been a great help with my storage needs
Susan remembered my name and was Outstanding
Susan was a very helpful setting up the app
Susan, was very helpful and very informative
Susan was wonderful
What an excellent experience. Susan is courteous and professional. She helped with our account. Because of her kind assistance, we extended our stay for another 3 mos opposed to canceling on 7/31..
Excellent customer service by Susan. Always very friendly and helpful.
Susan was nice and kind and a blessing!
Susan was very patient in setting up my ps app again and helping me with my account issues. Susan works in a spirit of excellence!!!
Susan was an excellent help and had wonderful service! I definitely recommend her 😊
Susan is the best at Customer service! I highly recommend working with her at public storage she should receive a promotion from her company!
Susan very good job in helping me set up app
Susan is great with customer service
Susan is wonderful! Not only did she contact me to remind me my card was expiring, saving me from a huge nightmare, but she was also able to get me a better deal on my units. She has a cheery personality and is very helpful. I will forever be grateful.
. Susannnnnnnnnn the 🐐 ‼️ , she holds down the providence location !
I want to thank Susan for assisting me today with my storage needs she was able to assist me when I thought nothing could be done for a lapse on my credit company’s part. Thank you again so much!
Susan was very informative, accommodating, and very helpful, I highly recommend this location for future use.
Susan answered the bell perfectly!
Susan was amazing! I came in just before closing and she was pleasant, accommodating and very helpful!! Highly recommend!!
Susan was very helpful in choosing a space for me.
Susan was very kind and understanding. She helped handle all my needs. Thank you so much.
Susan has been extremely helpful throughout my time at public storage. She’s amazing!!
She was GREAT!!! Very nice personality and very friendly!
Susan was AWESOME!! Loved the energy and was just awesome help in helping me get the best size storage I needed at the best price normally i look at 2-4 different places but she was so nice and helpful that i signed u right away thank u all and Susan too!!!!!
Susan helped me get the best price for my unit and very kind employee.
Susan was very polite, and helpful during our initial move-in.
Susan has great customer service! She is very helpful in seeing that you are satisfied. Keep up the good work!!
Susan was so professional and helpful! I will be returning to this location for more storage needs!
Susan was fantastic to work with! She is very personable and kind. She was very good at finding a unit that serves my needs.
Susan was amazing great service!
Susan is absolutely amazing!! Outside of easing my worries about storage and the costs, she was pleasant and easy to speak to. Thank you so much Susan!!
Susan was amazing! She should be promoted if possible! Greatness all around
Susan you are the greatest! Thank for your time and patience with me. Great job!!! You represent Public Storage in excellence. Blessings and Peace....
Susan is the ABSOLUTELY THE BEST! HER customer service is one to mimic!!! Awesome worker..rare jewel in 21st century
Susan at the providence office helped with our move in
Susan helped us with our move in. She was very professional and kind
I used this storage and had a great experience. Susan helped me with my move in. She was very detailed in explaining any part of the storage and the contract. I was shown around on the security and the kocation of my storage unit. Had a wonderful experience here.
Susan help me with my issue. It helped me to make a better decision. Her customer service was very good and warming.
Susan helped me add a new credit card add the app which will help me in the future. She was kind and courteous. I enjoyed her enthusiasm also. Great asset to the company.
Susan gave me great experience shes good
Susan was awesome with getting me all setup! She made the experience painless and seamless!
Susan was very nice, informative, and helpful.
Susan is an excellent Public customer service. She’s wonderful. She also explains details about your storage and she’s just lovely.
Ms. Susan was very helpful with assisting me with my storage unit. She was kind and very dedicated to her work! If i could give her more than 5 stars i would! Thank toy Ms. Susan again 💙
Great service at this storage. Susan was a great help!
Susan is great and very helpful
Susan was a big help in locating info on app
Thank you Susan for the reminder. You go that extra mile for your patrons, and I.would just like to say thank you so much. One day I.will be in better shape to get in there on time. And your always so polite and caring. Thanks for working with me.
Susan was a great help, she helped me find my unit in this confusing maze and was very polite. She also showed me how to work the app. Thank you, Susan.
Susan has been very helpful and has great customer service
Susan was amazing and provided excellent customer service. Go see her with any storage or materials needed to support a seedless move.
She helped with me and saved alot of money for helping me make and informed and practical decision.
Susan was so helpful to me and I hope she is always there when I come there.
Susan is amazing. She's very thorough, honest, hardworking, and friendly. She makes coming into Public Storage a wonderful experience.
Susan was so kind, She even helped us even thought she was on her lunch break. We are so thankful for Susan and her assistance.
Susan was very polite and most of all professional
Susan helped me see the space even while it was closing time. Thankful for her.
Susan was very helpful in finding my unit. She also made sure I had my keys fiven to me when I got there. Thank you so much!
Susan made my moving and storage process so easy. She was very helpful, and very knowledgeable. The location is clean and we’ll managed.
Susan was an amazing help with my first time ever with a storage unit. She showed me how to work the app, led me to my unit, and helped with all questions I had along the way. 10/10 help A1 customer service. Thank you Susan!
It was a great experience here at Public Storage. Susan was awesome,She has such a warm welcoming spirit. Look for her when you go there for sure.
Susan was great she helped me with my issues about doors and now it works fine
Susan was extremely helpful today and made my experience at Public Storage a memorable one her hospitality and compassion were moving. Thanks so much for caring!! ✌️🫶
Susan is amazing, always and helpful, made my experience an awesome will definitely recommend.
Susan is amazing.. Best customer service ever… Don’t ever replace people like this with a kiosk!!!
Susan came out to the property that I'm renting from, and helped me transfer to another unit. She was extremely helpful. With my problem.
Susan was great. She helped me find a new storage unit and made sure to find one close to the one I already have, making my transfer seamless.
Susan is very customer orientated. She has great interpersonal skills and is very easy to work with.
Before securing our storage I spoke with Mrs.Susan and she walked me through the process answering each question. Speaking with her made me feel obligated to use your company. She was EXTREMELY HELPFUL & VERY VERY NICE. Mrs. Susan is a GREAT ASSET to your company. Thank you so much Mrs. Susan
I came in to pay my bill and I spoke with Susan she was so nice and so soft spoken I love the way she took her time with me even when I ask questions she didn't rush me or nothing she took her time and explain everything I needed to know I hope I see Susan again I enjoy her time with me
Wow! Susan was wonderful very helpful, very kind,knowledgeable and friendly.Susan was able to solve all of my issues problems.she was very professional.
Susan is an exceptional manager ; who extends herself above and beyond to assist her customers. .
Susan is amazing. She was very helpful when it came about the inquiries about my storage space. Made everything very easy for me.
Awesome service from Christine!
Knowledgeable staff. Received great hello from Christine Gress.
Christine Gress
Was excellent. Very kind and professional. Also helped my Hubby and I immensely.
Blessings
The two ladies in the front desk were very VERY friendly and professional. I am so happy I choose this location. They also will tell you the promotions and help you to save money. I forget to ask their name, but thank you Very Very much!
I recently received a loyalty credit of $30 off of my rent for 3 months. This helps a lot! Thank you.
Kerri was extremely helpful with finding the right unit for us. The process was extremely quick, professional, and affordable for our needs! Terry was also a great help with the process. I was in and out the door in no time ready to start moving things in. I would highly recommend these units and this location to anyone who needed storage!
Nancy Was An Absolutely Delight,…In Addition To The Stellar Service. .!
Had a good service and was quick and easy. She had time to show me the unit. Would def recommend
Very poorly managed. Attempted to sell my contents after not even 30 days late for payment, too expensive and the service folks are too aggressive as bill collectors.
Do not waste your time or endanger your contents.
They raise prices often for no reason.
Very poor management and overly aggressive bill collectors. We weren't even a month late and they were about to sell the contents of our storage space. Don't use this place.
Thank you Zach for your help with my transfer from Extra Space. You were very helpful and patient with all of my questions.
Chassidy was amazing and extremely professional and helpful with our set up!
the outside garage units flood with the lightest rain. reported to management and they did nothing to try and figure out the cause or find a solution. suggested i move to an inside unit
James and everyone I’ve worked w over the last few months of renting here have been WONDERFUL! A well maintained facility with kind professionals. You can store your belongings here with confidence. Thank you!!!
I had an issue with my storage unit
and Jessica was very helpful and hot my issue corrected immediately!
Jessica was very attentive to my needs and showed exemplary customer service! I would suggest speaking with her for any of your concerns. ⭐️⭐️⭐️⭐️⭐️
This is a great location!! Jessica was soo helpful! I had trouble finding my sister’s unit and she had no problem being attentive and showing me where it was !
Jessica was absolutely amazing when it came to assisting me and helping me with any questions I had ! I don’t know when a promotion is due but i highly recommend her !
Nancy was amazing!
I haven’t even been in my unit but about 4 months and they’re already raising my rent on a 10x10 by $60. I’ll be moving elsewhere.
James was very through with my rental process. Very pleasant I'm sure he should get a raise or some type of incentive for his hard work.
Kindest individuals I've met in awhile.
James and Christine G. Are absolutely amazing. They helped me with all of my needs. This team rocks.
I had awesome help by James he’s straight to the point
Apparently youre allowed to live there with your child, block the parking lot from other customers getting by and the manager doesnt care. This has been going on for a while. I would recommend going somewhere else
Clean and secure climate controlled facility.
James is AWESOME! If there was a way to give him a 6 star review I would. I ordered the wrong size storage online, my mistake, but didn't realize it till later and James helped me out. I went to the unit, tried to fit things since I'm stubborn and everyone was so helpful. I dropped off my stuff but by the next day I realized I needed a bigger one. James hooked it up and not only found me one, (during peak season) but one right next to my current unit! Thank you!
Had a very helpful experience with the people here it was very clean and climate controlled James was very helpful
I had a unit reserved for Saturday, upon arrival, the unit I had reserved was quite a bit smaller than I had anticipated. I went to the office and spoke with James. He was able to help me get moved to a larger unit with ease. James was so friendly, caring, and understanding. He made a pretty stressful situation, absolutely pain free!!
Thank you so much for all of your help James! You rock!
James was dope and super helpful! Made the process smooth and easy.
James is the nicest employee and really takes the time to answer all your questions about picking out a unit! The units are climate controlled and kept really nice and clean. The units are secured very well too. They do have carts, 4 carts I was told, but seems to be hard to grab one on busy days like Saturdays. If they were able to provide more carts, I’d certainly rate them a 5 star facility. They also sale boxes and other supply’s at a discounted rate.
MICHELLE, Was by far the most informative patient and kind public storage representative I have ever experienced. I really appreciate her customer service and for this reason I will be a loyal customer. She even made laugh while I was sad in here so u just have to appreciate good ppl. I recommend Dislocation guys rent from here!
Ms. Tammy, Christine G., and Christine H. Made the process very easy and quick. Highly recommend for anybody needing long term storage use with fair prices. Being active military I was worried this would be a long process since it was so last second, but we knocked it out in 30 minutes.
Christine G, Christine H, and Ms. Tammy displayed exceptional customer service, and were very detailed in their explanations, and answering of all questions concerning my rental.