Public Storage Self-Storage Units at 1430 S Military Hwy, Chesapeake, VA
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 40/moSmall 5'x5'
$ 40/mo $53Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 43/moSmall 5'x5'
$ 43/mo $58Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x7'Online only price$ 51/moSmall 5'x7'
$ 51/mo $67Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 52/moSmall 5'x10'
$ 52/mo $69Best Price Label
- Inside unit
- 1st Floor
9'x18'Online only price$ 61/moParking 9'x18'
$ 61/mo $82Best Price Label
- Uncovered parking
5'x12'Online only price$ 63/moSmall 5'x12'
$ 63/mo $84Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x5'Online only price$ 73/moSmall 10'x5'
$ 73/mo $97Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 77/moMedium 10'x10'
$ 77/mo $103Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 87/moMedium 10'x10'
$ 87/mo $115Best Price Label
- Outside unit
- Drive-up access
10'x12'Online only price$ 112/moMedium 10'x12'
$ 112/mo $150Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 122/moLarge 10'x15'
$ 122/mo $163Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 129/moLarge 10'x20'
$ 129/mo $171Best Price Label
- Outside unit
- Drive-up access
10'x22'Online only price$ 188/moLarge 10'x22'
$ 188/mo $250Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
20'x20'Online only price$ 270/moLarge 20'x20'
$ 270/mo $359Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Indian River Storage Units by Indian River Park
This Indian River self storage facility is located just off US 13 and I-64, easily accessible from Greenbrier and South Norfolk. A manager who lives on-site can help you pick just the right storage unit, whether you are tackling clutter or a big remodeling project.
Our 5x10 storage units are some of our most popular, combining affordability with the ability to hold a room's worth of appliances and furniture, from televisions to bedframes.
We also have 10x10 storage units for those with larger needs, with the convenience of drive-up loading and unloading. Big or small, we have you covered.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 537)
Tammy is awesome!! Very helpful!
Tammy was great!!!!!
Ms.Tammy was very patient with me. Very professional.
Ms. Tammy is the best this is my second time renting from this location and every time I see her she has the most pleasant smile.. LOVE HER SPIRIT ❤️😍❤️
I Had an amazing experience with Tammy, she was so helpful and patient
I Ms Tammy and Brandon!! Was a very big help to me, thank you guys for the great customer service!!’
Easiest experience ever !!!
I was recently served very well by Tammy and Brandon! I am very pleased with my contract as they did a wonderful job helping me find a unit for my needs.
Ms. Tammy was very nice and showed us around efficiently!
Tammy Brandon at 1430 military hwy is doing a outstanding job very helpful and made my rental storage outstanding l love the people thanks you so much
They still have a lot of Older units with all the space. Most storage places have cut the hight down to force you to pay 33% more for what you get.
there is no way these units are climate controlled. half of my stuff ended up smelling like mildew. there was a leak from the roof and it molded a lot of my stuff .
Miss Tammy was a Wonderful help. I was having problems confirming everything online she helped me in every way she could and was nice enough to show me the unit! Made sure everything on my app was working before I left and everything. I appreciate it. She makes me proud to serve my country!
Tammy was quick and efficient in dealing with both her location and others in the Public Storage network. I bought several auction units, and will be back!
Imani and ms. Tammy were very helpful.
Thank you Tammy & Brandon for an excellent customer service! Will return for business in the future if needed again.
Brandon and Ms. Tammy were awesome getting me set up and ready to utilize my storage! Thank you
Ms tammy was perfect
Alicia was a great help to me today. Alicia was customer servi
Miss Tammy is so kind and helpful!
Ms. Tammy has excellent customer service and she was very helpful and knowledgeable about the products. Thanks 🙏🏽
Tammy was amazing! She was very knowledgeable and courteous. We need more Tammy’s in the world as the level of customer service and kindness she displayed has become very rare.
Zach & Tammy Had exceptional Customer service, they made it very easy & helpfully for me to find a storage space at a great price I would most definitely recommend this place to anyone in the area who needs a storage unit!!!!!! Thank you so very much
Great service from Ms Tammy
First time ever using Public storage and Tammy has been an absolute delight! Helped me with every step of the way and answered any questions I had. Would definitely recommend!
What a great place to rent storage. So helpful! Both ladies in the office were amazing even though I arrived early!
Best service ever Tammy and Karen were awesome
Miss Tammy was great! She is so helpful and efficient always with a smile on her face. Went out of her way to make sure we had everything we needed. 5 stars for Miss Tammy!
Me.Tammy was a wonderful help I would definitely Recommend to anybody looking for storage
Great customer service, knowledgeable and helpful Thanks Mrs Tammy
Thank you Ms Tammy is was such a pleasure to work with you today and very clean units
Mrs. Tammy has been very helpful since I signed up to store my items at this location. I’ve moved my stuff from three different units and Mrs Tammy has helped me find the best prices for the unit size. I would recommend this location to all renters.
Tammy is awesome.
My unit is suppose to be climate control. Went into the unit today and it was freezing 🥶. Not sure that's climate control. The cost of the unit skyrocketed fro $80 to $105 in a month. Time to move out of this money hog.
Good Location nice facility.
Excellent service from Tammy
Very friendly and detailed ❤️
This facility was absolute upgrade from my previous unit and Tammy was amazing, very professional and helpful especially with my struggle applying the lock lol anything less than 5 stars would be criminal!
Staff very helpful
Tammmmmy !!!! She is the best very helpful and welcoming. This is my first storage unit and she help me finding my storage and getting set up. Thank you sooo much Tammy YOU ROCK !
Tammy the property manager was excellent and informative! Such an easy move in process
Ms. Tammy was excellent, definitely recommend coming here to rent.
Great service from Tammy.
Miss Tammy was so helpful and have great customer service I been with them for 4 years now and has had no problems m!
Ms Tammy is nice lady and very helpful I’m glad to be apart of the public storage
Great customer service from Christine G!
Miss Tammy and FE Felix offer great customer service!!
Tammy and Fe are very nice and informative. I appreciate their service and finding the greatest rates.
They so great in service and everything thanks Nancy for the service
I Had a Smooth Experience With Nacy She Was Very Polite and Professional Got Me What I Needed And Got Me Out. Highly Recommend 💯
Tammy and Nancy were really nice and quick got me in and out.
Mrs is very helpful and very respectful thank you tammy
Mrs. Tammy and Mrs. Fe were excellent and quick with assisting me with getting a storage unit. I definitely recommend this location.
Tammy and Fe helped me with all of my needs for today. Very kind and professional and gave me all the information I needed while helping me out :) Highly recommend anyone to come here to this location.
Tammy and fe were great help made the process was very easy
Tammy and Fe were really helpful setting me up with an outside storage unit today!
The customer service is amazing. Tammy and Fe did everything they could to help me find a space to rent at the best price possible. They took their to make sure I was getting my money’s worth. I really do appreciate their help.
Jessica k , was so kind , helpful , & knowledgeable. She also had great hospitality
Tammy and Fe, excellent customer service, highly recommend!!!
Nancy made my process beyond smooth, would recommend!!!
Nancy safe me a lot money
Tammy and Fe were great help and gave me great customer service would recommend to anyone
Tammy is good at her job and give her five stars
Nancy was very helpful and has great customer service
Ms Tammy is wonderful! I’ve been at this location for a few months and decided to upgrade. She made the process smooth, seamless, and fast! 10/10 highly recommend this location for fantastic customer service!💯💯💯
Jessica was amazing today she really helped me with all my storage needs keep up the great Work ⭐️⭐️⭐️⭐️⭐️
Jessica did great with setting me up for my storage unit. Thank you so much!!
Tammy helped us a lot today. She was a big help. Thanks!
Tammy was a big help in getting us our unit! Thank you so much!
Do you have any 10×20?
Nancy was very nice and respectful. She did a good job for me
Nancy was a delight to work with. She made renting my storage space, a seamless process.
I spoke with Nancy today and she really helped me out. Excellent service.
Excellent service great energy Nancy
Nice and easy rental process with my girl Tammy. Good price and customer service, best storage unit around!
Nancy was a great help today she assisted with everything I needed she was super nice thanks again Nancy 🙂
Nancy is the best...great customer service from the first day things went smooth...A1!
Tammy was wonderful! Very helpful and informative. 5 stars across the board!
Great service. Super easy in and out. Talk with Tammy!!!!
Ms. Tammy has great customer service and she makes sure you understand what's mainly important about the storage
Excellent service in and out and very helpful
Hi I would like to say that Ms Tammy is a great person. She showed me everything that I need to know about the company.
Mrs Tammy is excellent and so patient she is the best
Tammy is wonderful love her if you need a storage come see Tammy she will definitely get you straight for your need she take her time to work with you very patient and kind she will figure everything out for your need
Tammy is the best loved her service! A+++++
Tammy is very friendly and knowledgeable about her work. You can tell she's passionate and loves her work
Tammy is the nicest lady I've ever met ! :)
Tammy was so helpful! She was quick and efficient with us will definitely come back again!
Miss Tammy was amazing! Great service!
Thank you Tammy for the outstanding customer service!
Great costumer service. Very helpful. Thank you nancy and Tammy. You also have excellent teamwork.
Ms Tammy and Nancy were very friendly gave me great service. I'm very glad that I chose to store my belongings here.
Tammy is an amazing person, she really took care my every need. I would have no problem recommending anyone to come here. She has an awesome assistant named Nancy great personality and very comforting.
Tammy is the best!
Ms. Tammy at Public Storage off of South Military Highway was very helpful and available in answering all of my many questions, whether over the phone or in person. She and the other employees seem to always be working hard to keep their facilities clean and lack nothing in Southern hospitality. : )
mrs. Tammy was excellent great customer service and very funny great employee very helpful through enrollment process!
Great service. Told me exactly all the small prints that you should know. She’s was very confident with her instructions
MRS.TAMMY IS ABSOLUTELY THE BEST. She l Works with you to find the best prices. And make lady sure you are right at home with her warming advice .
Miss Tammy was extremely helpful to me.
Tammy was great.
Amazing service! Ms. Tammy is the best!
Ms. Tammy does a fantastic job! I am a third time returning customer. She knows the property well and it reflects in her attitude and service!
Tammy is amazing ❤❤❤❤❤
Great staff Ms Tammy is awesome great place to store!
Tammy is extremely helpful and super friendly.she makes me laugh
Tammy and Sandra are very friendly and care about customers! Which is unique in a storage facility. 😁
Mrs. Tammy and Mrs Karen took good care of me
Tammy was great!!
Ms.Tammy and Sandra were awesome. They both had a lot of patience with me. We need more customer service like this in the world today. Thanks a lot LADIES!!!!
Great services from Sandra and Ms Tammy
Ms. Tammy and Ms. Christine G were great and went above and beyond to help me find the perfect storage unit.
Ms.Tammy and Ms.Christine G. were amazing in answering all questions and making this process very simple ! Thanks again .
Ms. Tammy was awesome ‼️
Ms Tammy was very helpful, help get us into a bigger unit and made the process quick and easy
Ms Tammy was helpful.
Ms. Tammy have great customer service! I am please with this location for my storage need.
Great service miss tammy
Ms Tammy gave amazing service. She help me to get the unit I need at the best price and immediate time.
Tammy was so nice and professional, found me the best deals!
Ms Tammy and kane. Great customer service.Very clean.
Miss Tammy was really helpful and even though the was no availability, she helped me find a different public storage and sign me up in that location from her own location.
Very professional. Joe/tammy was very nice. Will rent again
Tammy was so kind to me when I walked in not knowing anything.
Very easy and the store owner Ms. Tammy was very knowledgeable!
Ms Tammy was so accommodating !!! Definitely recommend this place :-)
Always fast and friendly service
Ms. Tammy is awesome! Excellent service here! Highly recommend👍
Good service, clean units. They did unexpectedly increase the price of my rent by $25. Never discussed that this was going to happen when I booked the unit.
I recently needed to find space to store a vehicle and was struggling finding something available that was near me. Happily, I ended up reaching Tammy Gyunn at Public in Chesapeake. Simply put, she went out of her way to assist me, explain the process, and make me feel very secure in choosing Public. She could teach a class in customer service and another in just being a nice person. Thanks, Tammy!
Karen and Tammy are wonderful. Always willing to help out. RECOMMEND!!!!
What i the deadline on payments after 1st
I hate all the other locations but this one is great, he was very very helpful and had excellent great customer service skills thank you so much JOE F!!
Tammy was very helpful in helping me set up my storage!
Miss Tammy gave the BEST customer service I’ve experienced in a while!
Ms. Tammy was awesome.
Miss Tammy was great!!
Ms Tammy and Ms Karen was very helpful and knowledgeable about the service
Mrs. Tammy was awesome! Her customer service was A1. Nice storage space as well. Thank you!
I been with this same public storage for over 6 months!!!! Ms.Tammy is the best!! She explains everything to you to make sure you understand and always ask is everything is ok!! She nice and great with people!!!
I’ve used to other public storages in Virginia Beach and Norfolk… When I called, Ms Tammy couldn’t find my reservation because corporate sent it elsewhere but she was awesome in finding it and getting me in the very next morning. So incredibly helpful! Thank you!
Joe f was very informative, kind , helpful , and a asset to public storage , great personality , thanks joe F
Joe f and Tammy are very professional GREAT SERVICE...
Ms. Tammy is phenomenal!!!! She's a sweet sweet lady!!!!
Ms. Tammy was extremely professional and courteous in helping me find a unit that matched perfectly for what I was needing and remained attentive and patient with listening to my needs for supplies as well. She’s highly recommended for anyone looking to rent a unit through this company.
Ms Tammy was awesome. She sat on the phone as I completed my reservation online. Provided great information, shared experiences and answered all my questions. Her charm was a pleasure to work with and I wish her location wasn’t so far from me or my unit would be at hers. Thanks again for all the help.
Mrs Tammy superb very professional courteous a++++
Ms. Tammy was perfect made sure I understood everything before I signed walked me around in made sure we stayed our 6 ft apart due to Cov-19 her customer service was perfect
Mrs.Tammy was great with a very positive attitude
I was desperate in obtaining s storage as I had only 3days to prepare, then Lo & Behold I run into Karen. She was a God Send and got me straight as an arrow. Now all the pressure is GONE, I'm Happy & Relieved. Couldn't have asked for a more Perfect Angle. Karen is located at the 1430 S Military Rd store in Chesapeake, VA Thanks Karen
Joe F did an exceptional job helping me with finding a storage unit. He was nice and friendly! Thank you Joe F!!!
Mrs. Tammy is wonderful. She is and has been very helpful. The property is well maintained.
Ms Tammy was so nice.
Ms. Tammy has been very courteous and helpful, excellent customer service!
Very slow assistance
It is always a pleasure when renting a unit with Public Storage; especially since I use it for both personal and business means. The employees there are attentive and helpful. The atmosphere is also very welcoming. It’s been really hectic renting out several storages for my boss during the pandemic; but I especially love the efficient and professional service we receive at the 1430 S Military Hwy store. I would like to express my appreciation for James. He is very knowledgeable and patient; especially being on three -way with my extremely busy boss and me. He gave her all relevant information and different options for storage units to cater to our growing Agency’s needs. It is so great to know that through all the setbacks due to the pandemic public storage is still at its best providing great customer care and support. Thanks!!
If you're looking to store things on you first try I recommend here! James has an amazing personality and clarifies anything you do not understand. He takes his time with you and ensures that everything's works for you so when you come back its smooth sailing. They also have an app where you can open the gate without getting out of the car (which I think is a great feature for those who have difficulty with mobility) and convenient when it's hot! Definitely would recommend! (:
Ms Tammy was excellent. She helped us get in our storage and she was super nice.
By far the best storage facility I have rented at! Tammy went above and beyond to make my rental experience a pleasant one to ensure our moving experience was enjoyable. We were in communication with Tammy from the time of reservation online through checking in at the unit!! Would recommend everyone to this facility.
Tammy the manager of this location is amazing. She is peoples person, excellent customer service. I am planning to be a long term tenant at this location because of the customer service, competitive price and care.
Tammy at south military hwy was the best she went above and beyond for me thank you
Tammy deserves 10 STARS!!! She clearly loves her job and cares about clients understanding the terms and conditions of storage! She went above and beyond for me today! She is greatly appreciated. She was the best part of the experience
Great services, made the process easy, answered all of my questions i had Tammy was great help and a great person!!
Wow!!! Let me start off by saying that my experience with this location has been simply amazing!! The on-site rep Ms.Tammy was super helpful in making sure my unit was ready almost instantly, followed up to ensure I had everything I needed and helped me download the app so I could access the gate with a simple click! I definitely recommend this location
Ms. Tammy is so helpful and welcoming! I think I made the best choice!
I think that it is a rip off that I have to have insurance for stuff that's not even valued at the $15 a month price
Fantastic and personable customer service and competitive price!
Ms. Tammy is so great! She helped me figure out everything I need to know about my storage locker as well as even installing the lock! When is doubt Ms. Tammy will be more than happy to help out!
Miss Tammy is awesome!
Tammy was excellent. She was professional, kind and helpful. What more could you ask! I highly recommend her and the location.
Great experience. Wonderful and personal
Excellent customer service, Ms Tammy help me with all that I need and she treat people with respect... 👍🏻👍🏻👍🏻
Tammy was great , made sure i had everything i needed for my things to be secure & in good condition while i store my stuff . THANKS TAMMY :)
Mrs Tammy was awesome and ill will always come back nomattrr where I'm at in the 7 citys
Ms Tammy is the manager of this location and has always given me great value for my work with this company as well as great deals. She should be recognized for the excellent assistance that she has always given.
Great customer service! Regina was so helpful, above and beyond!
Great place and the clerk was the best tonight
Regina was very nice and helpful made my experience in this as easy as possible would highly recommend this business.
My mom has storage there it's okay structure looks bad.
Tammy is awesome! Very professional and easy to talk to.
Excellent property and Tammy has provided great customer service every time even when she was off shift. Highly recommended.
Ms. Tammy is the gold Standard and best selling point for this entire service! She made the transition easy and flawless. And the rates are unbeatable. (Trust me I looked)
Tammy has great customer service!!
I like this public storage,Ms.Tammy and her wonderful staff are very professional and they treat you very nice
Ms. Tammy and her staff are just great! They are always friendly and welcoming. The office and grounds are always well kept. This is a great location.
Tammy was extremely helpful in showing me what was available and what the cost of the unit would be.
Tammy is very helpful and great at what she does ! She helped to find the best possible rate. Great customer service. Highly recommend.
The store manager Ms. Tammy is very friendly and professional!
Ms. Tammy was outstanding in her customer service and overall treatment. I booked through electronic rentals which was a smooth booking.
Great Customer Service Tammy was Great!
Squirrel Away Storage, great price and location. Staff super informative and friendly.
Customer service was great! Well mannered. Answered all my questions and got me set up with a unit fairly quickly and painlessly. Place feels secure and is in a great location between Indian River and Greenbrier.
Absolutely the best customer service every, Tammy the manager always ask how i'm doing and she really cares for her property and customers.
All services were taken care of as it was brought to our attention and we appreciated very much all greatly. The staff were expediant serving all our needs. Thanks to Tammy & Felina at So. Military store (25448) in Chesapeake.
Ms. Tammy was very helpful, friendly, courteous and offered a better deal! She’s awesome! Thank you Ms. Tammy!
Ms Tammy is as attentive & caring a property manager as you'll ever find. She puts her heart & soul into her work & she's been especially understanding of the needs of service members like myself. Especially if you're a service member in the Norfolk area, I can't recommend her enough.
Awesome service as always from my favorite ladys at public storage. Tschara and Ms. Tammy! Always a pleasure to see them!!
Nice people, hate that you have to enter a code to get out.
I wanna shout out to Tammy the manager ! She is such an awesome person! She helped me find the right storage unit. She has a wonderful staff that also does a great job. I really enjoyed the great service there. I will definitely come back again.
This is a nice place! The head manager Tammy gave me a great deal and excellent service! I look forward to coming back😁
Miss Tammy, miss Karen, miss francesca are absolutely great. They were very helpful and understanding to my needs. They are the best..
Where at Public Storage. Waiting for the auction to start. Here with Tammy and Karen two great Ladies very friendly and helpful to get us signed up for the auction. Great place to store stuff.
My friend over at Public Storage on S. Military Tammy the manager is one of the friendliest person's I know
Jessica helped me close out my account she was so sweet and friendly. She's a great asset to your company. Will refer yall to friends and family for storage needs
GREAT CUSTOMER SERVICE IS EXCELLENT. THANK YOU TAMMY & ESPECIALLY JESSICA . YOU GUYS ARE AWESOME.
Outstanding professionalism, and superb customer service by everyone at the facility, especially Jessica who was extremely helpful every step of the way.
Tammy Jessica and terra have given me a wonderful experience here at pub storage that I will be happy to share my experience with all my friends thank you very very much Chris a James sr.
Tammy, Jessica, and Terra have been great! Tammy was informative and very sweet. I would definitely recommend this particular storage facility for everyone!
Tammy, Jessica, Terra did a fantastic job...
I enjoyed the assistance of the workers in the storage center.
This place is awsome they informed us the proper way to store our stuff and even allow us to make sure our vehicle would fit before purchasing it customer service is awsome. If u need storage come here 1st Tammy and Rachell the people u need to talk to. My husband and I were moving out of state and again needed storage so why not come back? Tammy is absolutely phenomenal she remembered us immediately and her customer service is over the roof! She never fails to inform and is always so communicative about the proper information we need to properly store our items. I am grateful for her and time she takes to make sure we are taken care of. Especially for me who has worked in customer service 5+years and really know the efforts it takes to make sure a customer is well taken care of.
Tammy is very friendly and always makes sure that everything is going well on the property.
Mrs Tammy was amazing and the storage is exactly what we needed and she was so helpful and on point with everything Thank you so much If only we had more people like her we would have a better world Thanks again
Great service and considerate staff, tammy was great!
Tammy is fine. The space is fine. What I'm unhappy about it the pricing being subject to change at any time. I just got the unit in july 2019 and just received notice that my 60.00 unit will be 77.00 come December 1, 2019. If the price jumps 17.00 every 4 months I won't be able to afford it.
Denise helped me out with all my storage needs, very great customer service.
Shout Out to James!!! He was a great help and I greatly appreciate him. He reached back out to me in a timely manner , answered all of my questions and gave me reasonable , logical and up front answers. His customer service skills were excellent and I commend him in the way he carries himself as he does his job. Thank you James should out to you !!!!!!
Tammy has been terrific and nothing but kind and professional in my 8 years of using Public Storage. Will definitely use again in the future!
Came into store and met with Tammy and she let me know that I could purchase stretch wrap to help me with my up coming move. Thank you Tammy
Excellent customer service every time I go there. The manager Tammy really cares about her property and makes you feel like your property is well protected. Highly recommend
Yerry takes care of her customers
Awesome place to do buisness,,Tammy and Paula were great and very pleasant and knowledgeable,
Always has shown good customer service and very helpful with payment agreements, Ms. Tammy is a very great manager
Just would like to share a little comment about miss.tammy at public storage.she was very professional sweet and very kind.its not often you meet people like that and i really injoyed speaking with her
Great check in experience with Miss Tammy at public storage 1430 military highway! Super helpful and friendly!
Ms Tammy over here at Public Storage is so awesome, her accommodations are out of this world this is my second time coming here
Tammy and Shakeida spent almost an hour helping me find a location that had the unit I needed. It was wonderful to see Tammy training Shakeida with the respect and kindness you miss in this world. Great job and thank you both.
Went there today to rent a unit. I was greeted in the office by Mya who was very professional and courteous. I was very pleased by the professional service at this establishment. She explained everything in detail. I give the Company five stars for the service at the front desk, five stars for the unit size/price and five stars to the Management in there training employees properly.
Do you have 24 hr acces?
This is by far the cleanest, most reasonably priced facility that I have been to yet. Tammy and James are not only professional and knowledgeable about the business but they truly understand the needs of their guests.
Tammy was very helpful and wa very thorough Very clean great people great service
Tammy was incredibly helpful and knowledgeable. I'm new to storage and she walked me through the entire process and fully explained everything to me
Highly recommended. Ms Tammy is very helpful. A++ service.
Tammy is so AWESOME! She gives top notch customer service, and is very thorough and explains things easily! Thank you Tammy!
Tammy helped me with my first storage unit.
I had a great experience today at public storage ms.Tammy was the best help I could ask for if you need a storage this is the place to come 👌👌
Mrs Tammy was very helpful with my first storage unit 😊 happy customer.
Mrs Tammy is a very helpful manager of the property.
After 35 years, we are still as pleased as ever! Tammy is the best in the business!
I've been a customer of 1430 military Public Storage for about 2 years and have received excellent customer service from the front desk clerk Tammy she's very a tentative patient and easy to work with because of her service I would always recommend this particular Public Storage over any other I thank Tammy for her customer service
Miss TAmmy is sooo GREAT, she took car of me when I was in a mess with movers and enough storage. I would recommend her to anyone who needs excellent customer services. She is wonderful to work with!!!👍🏻👍🏻👍🏻👍🏻👍🏻 🌟🌟🌟🌟🌟
Very professional, checks on customers routinely. Very very genuine. Definitely recommend seeing Ms. Tammy when you go here!!
Ms.tammy was very helpful like the service I received
I have a locker down in Great Bridge and they bought the company. Haven't had a problem with the transfer of owners.
Miss Tammy has given me the best service! 100% recommend this place to anyone! 100% best service hand down.
miss Tami is so friendly and outgoing can't say not one bad word ! She is a friend to ME😀
Public storage has been very efficient and helpful with all of my storage needs! I suggest Ms. Tammy to anyone!
The staff is friendly and professional. Nothing against them. But maintenence on the facility is horrible. The roll up door going to my storage area has been broken for over a month. I can't say how many times I've hit my head on it having to duck under it just to get to my unit. The main gate was broken for ages too. With as much as we pay in rent and with the price increases they keep hitting us with, you'd think a few bucks of that could go to getting this place fixed up so that it's not a safety hazard.
I have to say that this is the best Public Storage facility! The location is perfect, very clean and very secure. The staff especially Miss Tammy are premier Customer Service. Thank you Miss Tammy for all your help and for always going above and beyond for your customers! I recommend this location 100%+!!! This is the best Public Storage facility in Hampton Roads!!!
Stay here was great staff as respectful and never got broken into thank you
Tammy is always there for me when I need her!!!! Never a worry. I know my stuff is always safe and in good hands with her at her property!!!!
Got supplies I needed
Lynn h was very help and understanding for my needs. Thk u some much for helping me.
Met with Lynn h,she showed me the units in the area and gave me great service.
Ms. Tammy was great and Terry did a great job as well
Quick and easy experience, associate Lynn H. was friendly and polite and would definitely recommend them.
MS. Lynn H. Was a great help. She explain anything and ensured that I understood before I finalized my purchase storage unit. She work diligent in making sure my access code worked properly. Regardless of how many times she had to redo it. When she noticed that my code was not working she changed it and then called to inform me of the change. She waa very respectful toward me and my family. The customer service that I recieve from her surpassed customer service people recieve now days. Thank you so much Ms. Lynn H.
Tammy has always given us the best service and always explains every thing in detail! She’s gives great information and she has exllent
Ms tammy has been very helpful when I come to the site. I have rented here 3 times the site is clean. I would recommend this site to anyone. Thanks Ms Tammy!!!!
Public storage at 1439 S. Military Hway is one of the beat storage units. Ms. Tammy and Ms. Iyana are just simply awesome. They made renting a unit so easy and such a pleasure to work with. Keep up the good work ladies.
Return guess Timmy is Great thank you tons
Miss Tammy is the best. Excellent customer service very knowledgeable about products and services she is the best
Super happy with Lynn, the person who was in the office. I had made reservations through their call center and the reservation was not exactly what I had thought it would be. She immediately asked me exactly what I was looking for and proceeded to look for it. She found it at a different store! She took her time searching online, even going so far as to figure out which would be the better deal for me which location which promotion! I cannot tell you how impressed I am. She lost my business to send it to another store ... because she wanted to please me. That was excellent customer service. She deserves a high 5! The Public Storage I ended up going to the one on Kempsville .... Sarah was just as nice and helpful! So far I am impressed with the company after my interaction with just two employees.
Friendly staff, customer service is awesome
A good place to keep your stuff
Ms. Tammy absolutely gave 5-star customer service! For a first time storage user, she made my process and visit extremely easy!
Let me just say the customer service was excellent!! Mrs. Tammy was so professional, helpful, personable and very knowledgeable. I would definitely recommend this storage property to anyone looking for one.
Overall, a well run facility, despite recent gate problems. One gripe: i was detained 8-10 minutes last week by two unattended parked cars until a moving crew could move their van. Why would the manager permit these cars to remain parked in the main entry corridor? (I suspect one of the cars was hers)
Good service from miss tammy
Thank you Tammy for all the help. You made the move a lot easier!
I got the best help from Ms Tammy! Took no time for me to get my storage. She went over every single detail to make it so easy.
Ms. Tammy is amazing. Every time I come into the building I am extremely pleased not only with the service but her willingness to ensure that I am taken care of is beyond levels of excellence. Thank you Ms. Tammy for bringing me peace every time I visit!!! I will definitely refer others as needed! Kind regards Tonia McNair
Ms.Tammy i am a returned guest and i love this location and i love her very welcoming and helpful....best 2nd experience!!!!
Professional services , friendly staff. Been here for around 3 yrs and glad i got a unit here. Great job, Tammy!
Ms Tammy is nice and she worked with us
Room fee to high.
I had the best service I could ask for here ! If I ever need stoarge this will most certainly be the place I will go !! Bridey and Tammy were amazing so kind and helpful ! You won’t be disappointed with your unit or service !
Delene waited on me today. She did a very good job.
Ms. Tammy helped me today and it was fast and easy. The very best storage company ever. Thank you so much!
Mrs Tammy was helpful and was on point with everything and was explaining everything good enough to help me understand the storage instructions
This facility is the best in the area especially the dedicated staff, Ms. Tammy is very knowledgeable and helpful.
Delene,was very helpful and made sure I got the right size for my needs.
Delene has amazing customer service she helped me with all my move in needs, if had a question she had an answer, Delene made me feel safe with leaving my property at this public storage location by going above and beyond with all my questions and needs
Tammy was great help, she Answered all of our questions, and made us feel right at home thank you for all of your help.
I came in to day to rent a space, an this wonderful lady named Delene helped me with my storage needs . very nice and great customer service . place is so clean . and I would recommend many people to come to Public Storage
Tammy is definitely one of the best and I highly recommend her storage units to anyone looking for a storage unit. She is professional, kind, courteous and patient. She sets the example for all others to emulate.
Mrs Tammy has been great to us Thanks for everything
Delene was very patient in showing me a couple units in the rain , 😀 till she got me the right fit . Cause i sure picked one way to small for my needs . And her customer service . I would of thought she has been with the company for years 🤓 to only here she has been with the company about 6 months wow would of never guessed . Very caring an understanding lady ty an I recommend public storage to all who needs storage for any reason. Very clean property to. Look no further public storage #1 just saying 💁♂️
Tammy has been the best, have only have had my unit for couple weeks and she has helped with everything I ever needed with no problems highly recommend this storage location.
Delene is a wonderful employee. She is an asset to the company!
Delene is amazing! She answered all the questions I had and even offered me packing supplies to purchase for my upcoming move! They are great!
Etorage is clean and tammy is helpful
Tammy went above and beyond making sure our moving experience and need of a storage unit was the best. She showed us our different options and took as much time as we needed to decide what the best fit for our family was!!! If in the future we ever need a storage unit again, we will always return to her location!!!
Tammy went above and beyond the call-of-duty to ensure that I was being fitted for the correct unit and the best price. Although I wasn't able to get a unit at her store, she made arrangement to get a great deal at a sister-location just up the road. The hand-off to Patty was seamless and very conducive to our needs... I recommend anyone to visit site for great customer service. Thank you...
Gladis was very helpful and knowledgeable with assisting me in finding a storage unit.
The manager there is very friendly
My experience with Public Storage at 1430 S. Military Hwy has been awesome. Ms Tammy is a true Angel. Ms. Tammy is kind loving and has a heart of gold. If you are looking for a unit go to the one on S military hwy. You won't be disappointed. All your needs and concerns will be met. There is no one like her.
Very easy process
Not very happy happy with service
The property manager is attentive, thorough, engaged and very professional. I highly recommend this facility. She does what she can to make sure, not only you have the facts but will patiently answer any questions you may have.
Ms. Tammy and Ariel was very helpful, nice and knowledgeable. A pleasure to do business with.
Tammy was very friendly & gave us great service fast. The unit was clean & exactly what i needed. I would recommend this storage place to family & friends.
Mrs tammy was5 star experience great too work with
Tammy was the best and super helpful. Thanks!
Ms. Tammy is a very sweet and helpful manager, and would definitely ask for her if I had any concerns
The lady was a bit long winded but overall very helpful..
My customer helper was Kayla, and she was awesome. Very personable and kind! It was such a pleasant experience!
Loved the customer service.. Ms. Tammy is a natural Clean facility and great prices
Ms. Tammy is the absolute greatest! I've seen her costumer service with all ages and she is just an Angel! Thanks Ms. Tammy keep up the excellent work!
Ms. Tammy has been an essential person in our family's life for many years. She is considered part of my family. Tammy has the cleanest site I have ever seen. We have been with Tammy for about 11 years. LOVE Tammy Dearly.
*Be aware* of the insurance the service reps try to make you purchase... I was unhappy that Tammy tried to con me into buying the insurance. Telling me, I couldn't rent space WITHOUT it. Big LIE!! I have rented with this company before and couldn't believe that she would insist there was no was I could have rented before without the coverage. I had to show HER in the paper work that the insurance was optional. Sad, to think how many people are paying the extra $12 bucks a month because of her deceit
Ms Tammy was helpful and polite and the storage unit was clean
Ebony help me get setup with my storage unit and was very professional. She explained everything to me and inform me of all the features they provide. The only advice I would give is to give the customer the options to purchase their own lock from where they desire.
We have only been there about a month n a half, Ms Tammy was very helpful on our move in date. And has been great since then. Thanks Ms Tammy
Great experience! Friendly manager who was extremely helpful. Great price and nice, clean spaces!
It was clean and plenty of space . Ms Tammy was very helpful when I got the unit.
Ms. Tammy provided me great customer service. She gave me a thorough overview of everything and got me done quickly
Ms Tammy is the best. You can’t go wrong renting a spot here.
Excellent customer service. Thanks Tammy
Ms. Tammy was very sweet . Being a first time using storage it was nice to have a detailed walk through of our unit. Thank u for making like easier.
The office staff is outstanding!
Tammy was very helpful in helping me rent my unit. She was polite and respectful
The staff are so helpful and work with you when something is going on. They are always so nice when I come to take a look at my stuff.
tammy is awesome. i have rented from public storage in several states and a couple in hampton roads, very helpful! thanks public storage.!
Service was great
Ms. Tammy is a great lady and provides 110% customer service. Great place
Ms. Tammy was very informative and took the time to address my every concern.
Been with public storage for 6 years and the service here is great on South Military Highway. Come and speak with Tammy you will be glad you did.
I was actually driving to another storage place an saw this an stopped in, and I'm glad I did Ms Tammy had excellent customer service very helpful and informative, I ended up getting a bigger unit for the same price and saved me time and gas ...... Thanks for the excellent service,
What an awesome storage experience. Mrs Tammy was more than helpful and absolutely professional. She knew the insurance and outs and everything we needed was taken care of. The prices here were fair enough and they actually have a direct withdraw feature that comes straight out of your checking account which is perfect so no worries about payments.. all in all a really great time here!
Great Storage location
Great and clean location made very easy and simple for me first time rental love her
I love this location the customer service is wonderful ms.Tammy welcomes everyone with such warmth and kindness and she makes sure you have the information you need and that is it understood as long as shes there i know this business will run smoothly thank you public storage for ms.Tammy
I am extremely pleased this this unit and company. Tammy is wonderful. she knows me by name and is always very friendly and helpful. she treats you like a friend. The facility is always neat and organized as well. Thank you for taking care of my items and treating me so well.
Jeanette and Tammy have been amazing! They're so helpful and explained everything very clearly!
Great experience! Same day rental, great prices for my needs. Worked with both Tammy and Jeanette, VERY friendly and helpful. Would absolutely use them again!
Clean facility and friendly! Tammy is amazing!
A good price for storage, easy access and above all friendly, above and beyond excellent customer service. Tammy is an awesome property manager and has 15 years of experience. She helped me think of a ton of little things that made storing my possessions easier and safer! My only regret is that if I ever move from Virginia that I won't have this very same storage facility to keep my possessions safe.
The longer you stay, they will raise rates on you until it's too expensive. For a unit as big as mine with the weight of several items in it, it takes too much man power to move to another storage before my house will be ready to move all the contents to. They don't upkeep the property very well. The lights in my unit would not work and replacing bulb did not help. It's been months and we still don't have light. A few boxes were chewed by rats. You have to get out of your car to punch in pass code to enter front gate. Humidity in the units will cause boxes to crush in and fall on each other. Several leather chairs have been ruined. I afraid of what else I find will be destroyed.
I have never had a storage unit before and was in desperate need of one fast... So my brother told me to come here and he was right... Great Customer service from Tammy she helped me get everything done quickly and easily... I would highly recommend them to anyone
Tammy was very helpful! Units are clean, military friendly
Tammy & Michael were awesome, gave me a ton of tips and ideas that I didn't even think about. Will be doing all my storing here - Great military benefits too.
I had an good experience with Michael the manager. He did try to get me to walk the Green Mile (to cold for that lol)to my storage space in 20 degree weather but had fun with the experience. I would definitely recommend this location and also use this location again if need to. Good job Michael keep up the good work. Public storage need to give u a raise for it excellent customer service skills.
I am very satisfied with my storage shed. Tammy is the property owner and I feel safe home away from home. Tammy has rolled out the red carpet and given me 5 star service, thanks Tammy keep up the good work. I recommend Public Storage@1430 S Military Hwy Chesapeake, VA. 23320 Thanks Tammy!!
A very nice, clean, well run facility. And Tammy, the manager there is the absolute best. You can tell she genuenly cares about her customers. I can't say enough nice things about her. But bottom line if you need a safe conveniently located storage facility I wouldn't hesitate to use this one.
You can see, reach and even crawl into adjacent people's spaces at the top of the storage. They make you buy their special lock and their gate didn't work most the time and there is little space for a box truck. Also make sure to put rat traps in the storage.
Great customer service. Nyasha was really helpful and kind. I got a great deal as well.
awesome!! I will go back anytime I need storage space. great job tammy
Great service, Tammy was amazing help. She helped me out a lot.
Shakemma was excellent! She explained everything thoroughly and helped me make the best decision. Store #25448
Tammy was great!!! I will always come back here for storage!
Great service here today, do recommend! Made move in very easy. Tammy was great
Ms. Tammy is great. Moving can be stressful and oftentimes filled with apprehension however, Ms. Tammy was a delight from the beginning to the end she is extremely helpful and informative and eases all stress one may feel! Great place
Very detailed and professional young lady working there that was a joy to be around , Thanks again !
Ms. Tammy offered great customer service. She was very knowledgeable and was sure to povide us with what was necessary for our needs. I would definitely recommend this office.
Service was GREAT!!
Had very good customer service!
I love ms. Tammmy she is very friendly and more than helpful & very pleasant
tammy is a very understand and very nice ladie will try to help you any way she can i would high recommade you go their if you need a storage place
This is a Awesome location; the Site Manager Tammy is so informative of everything; the Site and Everything you need to have for your storage needs. I will recommend Everyone that need to store away anything go to this Location.
Great customer service
I love Tammy, she always on point and willing to help , hands down the best property Manager I've dealt with ..thanks Tammy
Love everything about it! Great customer service! Thank you Tammy!
Had a good experience with tammy the first time. Thats why i returned again. ms.walker
Ashely was very sweet and helpful....I love this company... All the staff are friendly and make you feel welcomed.
WOW!!! Where do I begin??? Mrs. Tammy is one of the sweetest ladies (property manager) anyone would want to meet. She is very kind and thorough snd you can tell she loves her career. I have had storage units with Public Storage and I always come back to this particular store because of Mrs. Tammy... She knows her business and when you stop by to rent a unit you will automatically know who she is.... STOP BY AND SEE MRS. TAMMY SHE WILL DEFINITELY GIVE YOU THE BEST CUSTOMER SERVICE EVER!!!!
We love Mrs Tammy her customer service was amazing
Very informative, Tammy explained everything to me. She left no stone unturned. I will definitely recommend them to future customers.
Great location. Nyasha was very helpful.
five star service Tami was great at her job and was very thorough. I highly recommend her for all of your storage needs.
Tammy was Outstanding!!!
Outstanding customer service. I recommend this storage to any one that needs extra storage for cheap price.
I checked in to my storage unit earlier today and Tammy was AMAZING. Hands down the best customer service I have ever received. I've rented from Public Storage before and, while prior service was good, the service at this location was excellent. As a business owner, I'd love to have employees like Tammy, who is clearly focused on providing top notch customer service.
Tammy was great she worked with me on the price and very friendly and smiling. She cares about her job and most of all the custmers, keep up the great job thanks
Tammy was awesome. Great customer service with a smile.
Ms. Tammy was very nice and Helpful through out my moving process. I will recommend more customers! !
Amazing customer service from Tammy very informative and very attentive to need!
Tammy is awesome...very helpful and personable..property was well maintained. I rented two different units and no problem with either one. I would highly recommend renting here..Tammy is someone who really cares about her customers.
My experience here was top notch professional, Tammy has some of the best customer service ive seen in a while. Not only did she help me pick the right storage, she also explained the proper way to pack, which was very helpful. I will definitely be back as well as refer anyone. Tammy needs her own store.
Great customer service! The quality of the facility and the property manager, Tammy, will make you glad you chose this location to store your belongings! She knew all the people coming and going from their units by name and made an appointment around my schedule the same day I called her . She made sure I could get ahold of her personally and she gave me some great tips on how to keep my stuff in good shape while it was in storage. Definitely the best choice, especially for military personnel.
Had a great experience moving in, The property manager Tammy was very helpful walking me thru the process and gave good advice on packing and storing my items!
Great service! Tammy is awesome!
Tammy was amazing with customer service! She always made sure I paid on time and with my life being as busy as it is it was very helpful! But, on the other hand I moved my belongings out of the unit 88A and my couch was WET even though it was covered with the plastic provided by public storage my 3 month old couch is kind of ruined :( I did see them updating somethings but I believe they may need a new roof? I did put in my insurance claim in and they were very helpful and I may update this when that comes through but going to a new house and not having a couch to sit on is going to be a pain. Just make sure the unit is DRY when you get it 😔
I was helped greately snd enjoyed my time there and the prices were better than any other storage unit
The customer service is wonderful here. They ask what type of things u putting in storage to make sure they find u the best unit for a great price. Tammy is awesome.
I am a returning customer you're given A _ 1 service couldn't ask for anything else it's all about the customer
Great storage place! Very nice and easy to work with. They asked our situation and determined the best solution for our needs. Also Tammy says "cool beans", and that's always cool. :)
Britney was really helpfull!!!!!! Clean property, expert advice. If i were you sign up right now!
If you require a storage unit, you will not find a better place to store your belongings. Tammy, the manager, is very diligent about the property and cares about each customer. I am confident, even a person with high expectations, would be very satisfied with her and the property.
Haven't been let down yet and I have been a customer for four years now. Under new management now with Kelly at the head and she is great at running the property
Wonderful and convenience
Great customer service. She was very friendly. Knowledgeable. She has the beat interest for the customers.
I have used this storage and location for many years, from day one it has been nothing but a pleasure to deal with tammy and her team! I highly recommend them to anyone looking for a great and friendly staff as well as a trustworthy place to keep anything you need stored!
Ms. Tammy is a great asset to this company and very thoughtful and polite.
Awesome customer service, staff more than glad to help me figure out exactly what I needed. It was clean and smelled amazing. Big plus from other places I've visited in the local area.
My husband and i had a unit to store his tools..our experience was wonderful. the on site manager Tammy was friendly and always helpful. Will definitely use them again and tell our friends.
Great customer service. Tammy went out of her way to help make it easier on us!
Was very friendly and helpful will recommend to others
I've had a unit here for over 5 years. I was located on another coast and had been worried about whether the contents were even still there or if there had been damage due to the hurricanes. Luckily, everything was completely intact.
I've used this public storage again and again during every move I've made. I highly recommend this public storage to anyone in the local area for their low prices and excellent customer service. Ask for Tammy, she's the best! ;)
Tammy has gone over and beyond as a property manager to help me get settled and feel confident in your company. You have the most friendliest people working your for company and this is the best customer service I experienced in a while. Thanks Tammy
From day one of me being an tenant of tammy at the public storage, she was always friendly and very hands on. She went out her way in any situation to assure me of any doubts or concerns.
Tammy is so Amazing! She's so very friendly. Very courteous. And very helpful!
This is my very first experience in Public Storage or on any Self Storage Facility, and WOW! what an experience. Ms. Tammy is the embodiment of "Customer Service". She is one professional and very friendly lady. Thanks Ms. Tammy!
Tammy and the team at Public Storage on S Military has always provided great customer service to us at Fast Auto Loans. They made the transition to a larger unit earlier this year seamless. Thanks again!
Ms. Tammy gave me exceptional service! She made my leasing of a storage space as easy as it could ever get and has one of the cleanest facilities I have ever seen in the storage industry. For me to come to a different Public Storage location only because the price was cheaper for the size I was obtaining than the originally picked Pubic Storage site and then to find someone like Ms. Tammy is just a win-win!!! Beyond the price deals on the internet, people keep there storage at this location because of her customer service support, her efficiency and her welcoming family oriented appeal hands down....
Tammy was very welcoming and honest very informative and kind and we need more people like her in this world she is the true definition of five star,I'm very glad I chose this storage and glad I was able to meet her!
First time renting storage unit and experience was excellent. I would recommend this location highly.
Tammy has done a great job in helping me. The service was phenomenal and she helped me figure out what was ideal for me.
From day one of me being an tenant of miss tammies at the public storage, she was always friendly and very hands on. She went out her way in any situation to assure me of any doubts or concerns. Her property is always up kept and safe. Never had any issues in the year the belongings resided on her property. Miss tammy is an very awesome and outstanding person. Mrs. Tammy! Your public storage rocks..
Very friendly an knowledgeable customer service!
Excellent service. Coming from GA, not having the southern hospitality up here that I'm accustomed to, Ms. Tammy was awesome! Would recommend.
amazing! very well mannered lady who was very helpful and nice. helped me in a tight spot and I couldn't be more thankful!
Great Experience!! Mrs. Tammy was very helpful and helped make my move an easy one!!! Thanks so much!!
This Public Storage facility is awesome! Miss Tammy and her staff are always friendly, helpful, professional and understand the meaning of customer service. Their facility is always well maintained and their pricing is very competitive!! In fact, we have recommended this facility to several people and will continue to do so. Thank you for everything, Miss Tammy!!!
Fabulous customer service. Lakisha is super helpful and great to work with. My hats go off to her for spending a long time to work out the details of my car storage for the summer. Great location!
I'm on orders. At my destination I had to find temporary storage so I naturally looked at google. Found the near by storages then look at the ratings + online sales at the near by locations . That was enough to take my business to them. Can't complain, the person running the show lives on site. Needless to say I was please with all the recommendations. One more thing, "military friendly sums it up".
I have been a customer here for many years and I am back again... As always, amazing service and a clean facility. I won't go anywhere else as long as I live in this area.
Tammy is a sweet heart, very thorough. The site was clean and felt safe!
I am a return customer and this is where I put my things in storage for the summer when I'm off of college at NSU. Customer service is A++!!!
Tammy was very awesome, patient, and very respectful. Pleasure doing business with her.
Excellent customer service! Tammy made the rental process easy and created a lifelong customer. Definitely will recommend her to everyone I know that needs offsite storage!
it was an awesome and pleasing experience, I give it 5 stars. Excellent Customer Service and Appreciation
Great customer service! Tammy and Briana are always very helpful. I am a second time tenet and if I ever need a storage facility, this is where I will be!
My experience was more than exceptional. Tammy is amazing and so are the other associates. I'm sorry pleased with how courteous they are
Friendy and helpful, conveniently located, wide variety of unit sizes
Excellent customer service. Came here and needed quick service. Tammy was awesome and provided me with the help that I needed. Everything was done professionally and quickly.
This review is on behalf of Reba and John Barnes. Tammy has treated us with utmost kindness and professionalism in all of our dealings with Public Storage. She has befriended our family and always inquires about the health and well being of our family. She is a truly genuine person and an asset to Public Storage. I have observed her dealings with other customers and find that she appears to extend her kind and caring manner to others as well. Public Storage is indeed fortunate to have a person of Tammy's talent managing this location.
Tammy is super nice and just a great person. She always provides excellent customer service and we are very glad we chose her site. I would highly recommend Tammy and Public Storage to anyone.
I reserved a unit online and was immediately called by Chanel who introduced herself and let me know some much appreciated information. Upon arriving she walked me through everything and showed me a unit. While it was not big enough, she did not give up and managed to find one at a sister property that was in my budget and close by. So happy to have met her and be helped by her.
The staff here are really friendly ! They have great customer service and a clean facility . I will definitely be returning !
Place is fine, well-kept. Tammy assisted me. She was hard-working, knowledgeable, and very friendly. I look fwd to seeing her at future visits and for packing supplies, which she gave great advice about. Thanks!
I Love Mrs. Tammy..she's always courtesy, polite & full of spunk. She keeps the place running great & gives the best advice to her renters to prevent loss & damage. I Love it here
Great excellent service very polite n easy to get in n out with easy n low prices. Tesha was very sweet n o so funny thanks so much tesha your the best :)
This place is great. Tammy was a lot of help and very nice. This is definitely 5 stars. Thanks Tammy
Danielle is awesome she was very helpful to me,,, she got my lock cut off the same day,
Lots of help and good info for storing for first time users very we'll kept property
absolutely perfect. very informative and quick. in and out FAST.
Awesome Experience! Danielle is the best!!!
danielle the manager is excellent
I have had 3 units at this location and I've never had any issues. Customer service is outstanding. Tammy is extremely helpful and truly cares about her customers. She has always helped me get the best deal possible. Quick and efficient! Overall, a great storage facility. I highly recommend it for anyone looking to rent one. Prices are good too.
I went into the property on military highway to view a space the property was clean and the employee Lakisha was Professional and pleasant I enjoyed interacting with this employee she is a perfect example of what customer service should represent although I did not rent due to not having proper information for my vehicle I will be sure to keep public storage in mind for my storage needs it was a good expierence!!!
Tammy was very nice and Professional. She knows everyone by name. Storage space was Great!!!
Tammy was very polite and helpful!!
First time using a storage facility as a garage for my car while I go underway. Miss Tammy makes it so easy and explains everything so clearly, along with treats every customer like they are part of her family. unlike all the other storage places in Chesapeake they don't call you all the time or when talking I you sound like a recording on repeat like the others In the area. That's why I chose here not only affordable but not pushy.
Very quick and friendly service. I would highly recommend this storage facility based on my experience so far.
Lakisha is awesome! Great facility and friendly service.
Awsome customer service an very friendly would refer Brenda to anyone who need to get a storage unit
Very easy to work with and friendly staff. Would store my stuff here again and recommend others if there are looking for a storage unit.
What a marvelous storage facility and location. Very close to the interstate if you are moving and trying to save gas mileage. The site is always well maintained and clean, also safe. Ms. Tammy does a wonderful job communicating with her customers and treat us all in a friendly/family like fashion. I called up to the office one day and she knew my voice right off the back, that's how much close attention she pays to her customers. Would definitely recommend this facility to any and everyone.
I had a great experience. Tammy was very kind and helpful!! I also got a great rate on the unit. I would recommend this public storage facility to everyone I know looking for storage units.
Excellent Customer Service, as a new storage lease-er(is that a word?) I really had no idea what I was doing. Thankfully She put all the information I needed up front for review and answered every question I had. Plus She had boxes for my books, which get bent in your average stowage crate. Excellent hours of access, no matter your schedule. The place to go when you need storage.
First time getting a storage unit and Ms Tammy made the experience more than enjoyable. Will definitely recommend this place to anyone in need of extra storage space.
Outstanding customer service, beautiful spirit, outstanding personality. Will recommended public storage to my friends.
Vary good hospitality
great customer service. Everyone there is always friendly and helpful. The units are clean. All in all a great place for storage!
Awesome customer service by Tammy & Kenny from initial call to move in. Great facility!
This is the only storage that I will go to in the area. Best and nicest customer service around. Clean and great unit thanks again...A+
Clean site,,,very friendly and helpful staff,,,i will definitely refer this business to others!
This was my first time using a storage facility, so I was a bit uncertain about it. Miss Tammy assuaged all my concerns, patiently answered all my questions, and even answered some I hadn't thought of! She was caring, extremely knowledgeable, and professional and during the whole time made me feel that she had my best interests at heart. What a gift to Public Storage and to us, the customer. Serving in this capacity is truly her niche, and some would even call it her "calling." I hope she continues doing this with joy and satisfaction for a very, very long time and gets the accolades she richly deserves. She's worth a million!!!!
Very helpful and she was able to solve I issues I had from an online reservation very quickly
I've been here for a year and I've had great support and understanding from this storage company. I had no problem contacting them when I needed to come late ot early. I'm again, so please with Tammy and her services to me. If, every needed I will come here again.
Outstanding service!! I was in and out in a minutes. Active duty, this is the place!
Jamie was so wonderful and was a very big help..great location and 5 star quality service!!
My dad and I have been "storage warriors" for the last 15 years, just like you see on tv. We have been buying from all of the storage locations in Southeast Va ! All of your Public Storage personal have always been great to work with. Ms Tammy at Public Storage 1430 S Military Hwy in Chesapeake Va has been one of the most helpful and caring managers in Hampton Roads to us buying at her auctions and to her loyal clients as well. Thank You Tammy ! Coach and Dee P Town Thrift Portsmouth Va
Very friendly. Very helpful. All questions were answered. Will do business with again.
As a USN sailor this was one of the easiest things I've have to do since joining the military. Fast, helpful, and of course that 5 star customer service.
I have been a utmost here for a long time and the customer service is outstanding and very helpfull
I've been here twice prior and always had a great experience. The property is great and the customer service is great.
I have rented a unit here for my furniture and vehicles I have always been treated well Mrs.Tammy has always been courteous and professional she keeps her business clean and tidy and priced right I highly recommended her to all my classic car friends
If more businesses had folks like Tammy in charge, consumers would be more happy surely. She is without question-professional;helpful and courteous and an asset.
I absolutely loved my experience at public storage. Tammy was very kind and professional. She answered all my questions and made me feel wonderful about my things being safe. I will definitely recommend her to my family and friends.
Ms. Tammy was very helpful and nice
Tammy was very helpful and proffesional, helped me get the unit I needed at a low price!
My husband is military and we ended up getting last minute orders across the country for a year so we needed to put everything in storage. I looked around and read some reviews on other companies before I came across this particular Public Storage. The reviews were great so we called and went out to see the unit we were looking to rent out. Tammy was absolutely amazing and got us a great rate in an indoor unit. She showed us the unit, was quick and efficient with the paperwork and offered us some protective covers for our mattresses and sofa. My husband and I are completely confident leaving our belongings there and will recommend Tammy and her business to anyone looking for a storage unit!
Tammy, you are so very very awesome. I love your place. I was paying more for another unit a little further down the road when Tammy told me she could save me money by switching with her. I jumped on that and could not be happier. Been with Tammy ever since. Thank you for everything. You are definitely the best.
I really like this Public Storage facility. This location is clean, well maintained and in a good location for convenience and security in the Tidewater area. What I like best about this facility is the staff that work there. The staff is always friendly, willing to help and they make me feel appreciated as a customer. The facility manager, Tammy, has been very helpful to me over the last 7 years with respect to my storage needs and strives to make sure that I am a satisfied customer. I strongly recommend this Public Storage facility to anyone who is looking for short-term or long-term storage.
Tammy is a friendly an knowledgeable manager who expresses real concern for the customer. It is not often that a manager can address you by name, without looking you up. That makes my experience truly personal. Kudos to you Tammy! Thank you.
Tammy is very efficient and I have rented numerous times from this location. I have always been very happy with the service. I will be back in the future.
Great and helpful staff
My husband and I had a flood in our home and had to immediately get our things out. We then searched for the closest storage facility and found this one. I'm so happy we did. The service is excellent, Tammy goes above and beyond to make sure you have everything you need to protect all your items. The unit we have rented is an inside unit. Very clean, there were no weird smells like some places have & you can just tell that they care about their business. The lot was free of litter as well. I would recommend anyone in the area to use this PS. Some of the best customer service around!
It was so nice to come back to Public Storage and get the help I needed from Tammy again. She was so nice and professional, made sure all my questions were answered, and never made me feel rushed. Even though a few years have passed since my first experience, she made me feel right at home for the second time around. I appreciate being able to store my personal belongings in a place where I feel the staff actually care. Tammy never made me feel like I was just another customer to make a sale to. At the Public Storage on Military Hwy in Chesapeake, I felt like a welcomed part of the family!
Tammy is a super nice person who has helped out our family on several occasions Thank You for your time and help Our family will return again
Tammy and her staff have been so helpful. The facility is clean and very military frendly. You can not beat the price. No need to look any further. For all your stoarge needs, keep your valuables on this site. Manuel Gonzalez
I would definitely recommend this site to my friends and family for their storage needs. The property manager, Tammy and her staff are very helpful and they keep the site clean.
As a small business owner it is such a breath of fresh air to deal with a Person like Tammy (location Manager). She is AWESOME! Very professional, willing to help if I have an issue and nice even when she doesn't have to be. I have used a few different storage facilities over the years but nobody beats the service I receive with Tammy and public storage. I am a long time tenant and will be as long as Tammy is around. She really watches over and takes care of the facility. Thank you Tammy
Great experience....absolutely loved Tammy who is the manager. She is fantastic, kind, considerate, professional. Very personable and seeks to have a relationship with each of her tenants. Definitely went above and beyond to make my Public Storage unit worth my time and money!
I was in a very difficult position of having to clean out a storage unit quickly that my ex husband stopped paying for. Tammy was patient, understanding and went above and beyond to help me get everything I needed to complete the job. She is extremely hard working and knows her business very well. I would recommend this public storage for anyone who needs storage. Customer service above average. Thank you everyone again. TaMarah Brown