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Address

1332 Kempsville Road
Virginia Beach, VA 23464
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

757-828-5399

757-828-5399

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

757-828-5399

757-828-5399

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 44/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 44/mo $88
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 96/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 96/mo $192
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    10'x20'
    Online only price
    $ 103/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 103/mo $206
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    5'x16'
    Online only price
    $ 103/mo
    Online only price
    Medium 5'x16'
    • Outside unit
    • Drive-up access
    $ 103/mo $137
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 111/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 111/mo $148
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Virginia Beach Storage Units by KempsRiver Crossing

Virginia Beach self storage is available now at this storage facility off Indian River Road.
Across the street from the shopping at KempsRiver Crossing and the natural beauty of Lake James, this self storage location is perfect for students at Regent University or residents of nearby Salem and Greenbrier. It is within blocks of both I-64 and US 13.
Finally clear out that guest bedroom and enjoy drive-up access to one of our 10x10 storage units. Our 5x10 storage units are no slouch, either, perfect if you need a walk-in closet away from home.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 296)

October 14, 2023
Google Public Storage Shanida Dixon
September 29, 2023
Google Public Storage Phone Phone
Good customer service, fair pricing.
September 19, 2023
Google Public Storage Penelope Belvin
Ms. Regina is awesome! Willing to help in anyway, very friendly and polite. Enjoy dealing with her..
September 18, 2023
Google Public Storage Tieryn Gallagher
REGINA IS AWSOME, very great customer service! And great storage place :)
September 11, 2023
Google Public Storage Alexandra Graham
Angel has really good customer service very polite and helpful. My first time renting and it went very smooth all my questions and concerns was answered. Thank you angel!!
August 23, 2023
Google Public Storage Joey Jarvis
Regina at this facility is what you seek in the gatekeeper of your belongings. She's not going to allow a bunch of nonsense within her walls (protecting your property), she's going to let you know about everything there is to offer and that you might need and should you fall on some of the hardest times in your life, she'll work with you tirelessly to make sure you don't lose your possessions. She's everything you want in a property manager... A great human.
August 14, 2023
Google Public Storage Penny Coates
Ms. Regina was very helpful and nice.
July 21, 2023
Google Public Storage Barbara Beharry Watley
June 29, 2023
Google Public Storage Shantel Battie
I’m a big customer service person, so no matter how great the product/service is, customer service must match. The property manager at this location name Regina was wonderful! I just love her personality. It’s almost like visiting a friend or family member whenever I have to go into the office. She was very patient and made sure I understood everything before I left. Best location in the area hands down because of her!
June 24, 2023
Google Public Storage Ramon Centeno
Great customer service
June 19, 2023
Google Public Storage Chanay Clarke
I would highly recommend this location. The store manager Regina customer service was immaculate. I was very impressed how patient and informative she was. Miss Regina I appreciate all that you do!! I want to give you a personal shout out because because I walked in frustrated and left out feeling accomplished. Thank you.
May 24, 2023
Google Public Storage The Grindaholics
Regina was very helpful
May 22, 2023
Google Public Storage Kirstin Crabtree
Regina was so helpful and friendly! When I needed to get a larger unit, she made it easy and hassle free
April 21, 2023
Google Public Storage Chief Keef
Brenda was very helpful!!
April 21, 2023
Google Public Storage JEFF OWUSU-BOAKYE
Brenda was really nice and had great customer service
April 3, 2023
Google Public Storage Steve Lu
The best part of renting storage units here is having Regina walk you through the process. She explains what you need to do at the perfect pace so you understand your options and responsibilities. As I loaded our unit, Regina was out and about making sure the facility was clean and maintained as well as keeping an eye on security (e.g., noticing when and knowing why an owner left a unit unlocked). She makes me confident our possessions are well cared for at Public Storage.
March 3, 2023
Google Public Storage theresa milstead
Slide lock mechanism is rusty. Someone worked to make it easier but it is still difficult to use.
February 3, 2023
Google Public Storage Shedrick Pritchard
Regina, took care of me with a smile. Explain the policy and advantages online vs in the office. And just friendly great person. Definitely go out my way to use this storage
September 21, 2022
Google Public Storage Timothy Shelton
Regina was really helpful while I was searching for a storage unit, I just relocated to va and was very nervous because I was downsizing but with her customer service and knowledge I was able to store all of my belongings safely. Thank you Regina and thank you public storage.
September 21, 2022
Google Public Storage Alex Clarke
Went by Public Storage today and was helped by Regina and she was awesome! Very personable, helpful and funny! She made my day.
August 21, 2022
Google Public Storage Big Phish Adventures
Nancy was a wonderful help when we pulled up to move into a bigger unit. All the while training a new team member to boot. DEFINITELY recommend.
August 1, 2022
Google Public Storage Selena Cabral
REGINA is AWESOME! She is always so helpful and easy to work with. In a world where customer service is lacking REGINA IS AMAZING!
July 31, 2022
Google Public Storage Jesse R
Arrived early, the company helping move got us there around 9:30. The owner is a total sweetheart. Spoke with her for a bit just introducing myself. Very happy with my decision to store here. Jesse Reece
July 6, 2022
Google Public Storage Helen Nizzara-Kowatch
I was switching from 10x20 to a 10x10. Regina was very accommodating. She found me a unit close my old unit. She's the best...
May 3, 2022
Google Public Storage Alicia Kistner
Regina was wonderful and very sweet. It’s customer service like that makes me happy to see that someone is good at their job.
May 3, 2022
Google Public Storage Madam Miah
Love Regina! She’s so helpful and attentive to everything.
April 7, 2022
Google Public Storage Jordan Wood
Regina is the best. She was very helpful and is knowledgeable about the services Public Storage offers. She takes the extra time to know her renters and makes suggestions so that your renting experience easier.
April 1, 2022
Google Public Storage Alana Calhoun
Easy to access with good lighting. Regina is great in regards to assisting customers, she really helped me with the process!
April 1, 2022
Google Public Storage larry hollis
March 25, 2022
Google Public Storage Gwen Pryor
March 7, 2022
Google Public Storage Gwen Watson
The unit I originally received had some ceiling/roof issues. Regina was very helpful in getting me into a good unit and assured me repairs are planned for the damages.
February 11, 2022
Google Public Storage Brad Kortbawi
Regina was a big help! Thank you
December 21, 2021
Google Public Storage Taneszia Young
I walked into this public storage, and the woman that works there Mrs. Regina really help me out with my moving situation, not only did she give me a 10 x 20…it was cheaper than most places but she was very knowledgeable and did an amazing job she’s very friendly and helped me save money as a military member ❤️
December 13, 2021
Google Public Storage Moe Bowman (OhSheSoSpoiled)
REGINA IS THE ABSOLUTE BEST! I was starting a remodel and needed a storage during the process. Regina was so professional. She was extremely personable and polite. She went above and beyond to accommodate my needs. I would rent here again for sure!
November 17, 2021
Google Public Storage Michelle Hickey
Regina deserves 5 stars she helps do every th big she can to take care of you! ⭐️⭐️⭐️⭐️⭐️
November 13, 2021
Google Public Storage Joseph Carroll
October 27, 2021
Google Public Storage Stephanie Gowin , Humes
September 1, 2021
Google Public Storage Jonny Justus
Ms. Regina (Facility Manager), was really nice and very helpful!
August 5, 2021
Google Public Storage Lemon Stockings
June 5, 2021
Google Public Storage Dee Mon
June 3, 2021
Google Public Storage Kim Campbell
Ms. Regina assisted me in reserving my storage space. She was pleasant, helpful, and extremely patient with me. Ms. Regina went beyond the call of duty to make sure I got the space that I wanted. I give 5 stars!
June 2, 2021
Google Public Storage Theda Beckman
Regina was wonder she answered all my questions!
May 24, 2021
Google Public Storage Gregory McNeal
Brenda!! Is a wonderful employee! She actually gave alot of info because im new to having my own storage! Highly recommend her!! Great job!!!
May 15, 2021
Google Public Storage karen Bagby
March 22, 2021
Google Public Storage Deana Bowyer
Ruth was VERY polite and respectful, just an awesome person all the way around!!! I was very pleased with the process of getting a unit and how easy it was. I would recommend this location to anyone!!!
March 21, 2021
Google Public Storage David Wilson
Very kind office clerk was very friendly and professional
March 17, 2021
Google Public Storage David Savage
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March 15, 2021
Google Public Storage Janet Stokes
Ruth was kind and very helpful on a stressful day. Thanks Ruth!
March 1, 2021
Google Public Storage Lytanja Fields
I prefer indoor storage units now. This one not bad just spiders and webs. Very expensive for what you get.
January 26, 2021
Google Public Storage Courtney Dassow
Brenda was amazing! So quick and friendly
December 27, 2020
Public Storage Michelle Belmont
Is there outdoor access
December 13, 2020
Google Public Storage Gina Butler
December 9, 2020
Google Public Storage SeeJay SeeJay
November 3, 2020
Google Public Storage Fallon Nicholson
Our online rental was quick, easy, and efficient. Regina and every other person I spoke to was professional and helpful. I would definitely use again.
September 2, 2020
Google Public Storage Sheryl Wingo
Miranda was INCREDIBLY knowledgeable and professional. At the same time she was patient in explaining and checking for options for me. I felt like I was being taken care of by a good friend not the employee of a business. The spaces available were perfect for my needs. I left with one and a reserve for a second JIC. Miranda did that for me.
August 29, 2020
Google Public Storage adam aylesworth
August 19, 2020
Google Public Storage Suzanne Malush
Very thorough and informative. Explained what I needed to know and answered all my questions. I returned to this facility today to rent another unit and found that my original review is still accurate even after 4 years. Thank you, Jessica for wonderful customer service!
July 21, 2020
Google Public Storage Jennifer Caasi
I met the new manager, Miranda, last week. I’ve been renting a unit at this location for about 7 years. In all of the times I’ve come to rummage through my unit throughout the years, I’ve not ONCE seen any manager take interested in the property and maintain it until I met her. The carts are beat up and barely suitable, entry ways can be trip hazards, dry wall is all beat up. But Miranda was walking up and down the unit roads and going inside the buildings to inspect everything. I had zero clue as to who she was until she introduced herself and said she was making sure the property get any needed repairs. Also, someone is coming to check out the climate control. Something very important to those of us who pay for climate control for a reason. I hope Public Storage can further Miranda’s path. I’m excited that we now have someone who wants to take care of the property and ensure our belongings are safe and secure. More than that, she’s great to talk to and you can tell she cares. Thank you Miranda for coming to the Kempsville location!!!!!
July 11, 2020
Google Public Storage Megan Winters
Miranda is one of the managers at this location and she rocks!! She helped me get all of my paperwork filled out and moved in at an excellent rate! Plus the move-in cost was only 1$ for the first month! Also if your military stop into the office and ask Miranda to get this info put on your record, glad I did! Thank you for all your help Miranda and public storage!!!
July 6, 2020
Google Public Storage Priscilla Jane
This was a great experience! MIRANDA was very helpful and friendly the entire time. She went above and beyond to assist us. Would definitely come Back.
July 5, 2020
Google Public Storage Christopher Thomas
Very friendly Manager. She keeps the property under control and got us transferred in no time.
July 5, 2020
Google Public Storage Ed Robles
Great staff and clean facility
July 2, 2020
Google Public Storage Richard Knipp
May 10, 2020
Google Public Storage Leigh Knowles
This is a nice facility. First month’s rent for only $1. Can’t beat that! If you have your own lock, bring it. Otherwise, you have to buy one of theirs for $20. Anton was very helpful on move in day. I would recommend this place.
March 26, 2020
Google Public Storage matt rouse
Jessica helped me close out my unit. Fast and very friendly. Made it a very easy pleasant experience
March 17, 2020
Google Public Storage Jesse Parr
Jessica was amazing and so wonderfully helpful. Not only was my visit and registration so easy and quick, she made it fun and relaxing. I'm very glad I met with her and chose Public Storage.
March 17, 2020
Google Public Storage Jesse Parr
Signing up and walking through the process was easy and even fun! Jessica was amazing to talk to, so helpful and concise, and she kept everything clean and organized. I'm very glad I met with her and chose Public Storage.
March 13, 2020
Google Public Storage Katie SLynn
Wish I could give a 0 star. Price increase is outrageous! Only give good deals to new business then jacked up after 6 months! Give me a break! Down the street they'll lock in a good price for at least a year.
March 10, 2020
Google Public Storage Holley Hargis
Will be ending my lease very shortly. Rent has gone up which can be expected however new people can get the same size storage for a much lower price online. I have paid on time and have not complained at all even though conditions have not been great there. My storage is located in back and it always floods in the back. Would not recommend especially with all of the other close storage facilities close by.
March 10, 2020
Google Public Storage Sandra Sawyer
Horrible experience. Rent has gone up but online you can rent for cheaper price. They don't offer the same prices or savings to those who pay on time and are current renters. I do not recommend this storage facility.
March 5, 2020
Google Public Storage Andrea Yesalusky
Have been pleased with this facility for several years. This location has easy access and good lighting at night. Helpful managers.
March 4, 2020
Google Public Storage Barry Cox
Jessica Was a courteous and respectful associate to deal with while I was there paying my monthly bill . I only wish that all other locations had a Jessica as a. representative . Thank You for having a well manner associate
February 27, 2020
Google Public Storage katlyn kramer
Best experience I’ve had at a storage unit, Jessica was wonderful and helped me out so much.
February 26, 2020
Google Public Storage Dawn-E- Do
Regina was extremely helpful and knowledgeable! Thank you so much for all your help!!!!
February 25, 2020
Google Public Storage Isaiah Smith
Jessica was really nice as soon as i came into the store. She answered every question professionally and guided me to what size unit i really need .
February 25, 2020
Google Public Storage Kevin Galloway
Thank you Jessica for your assistance. She's really sweet and very knowledgeable 😍
February 23, 2020
Google Public Storage Crystal B
Thank you Regina for making my experience a wonderful one. Great customer service and a great representative for the company.
January 19, 2020
Google Public Storage Malik Shareiff
It is a great place tostore all your personal items and Regina was very knowledgeable and helpful
January 7, 2020
Google Public Storage Princewill Ntoh
January 7, 2020
Google Public Storage John Freeman
December 28, 2019
Google Public Storage Pam Clarke
December 23, 2019
Google Public Storage Michael Mathews
Kodie was very polite and efficient. The unit was clean and I got in and out without any hang ups. The price was right and I will let others know about the service.
November 2, 2019
Google Public Storage Alyssa Minter
Great price, wonderful customer service. Applied for a unit online and had an appointment in 30 minutes to set everything up!
October 22, 2019
Google Public Storage Ken 757
Izzy was very polite and helpful in helping me pick a new unit after I have been here fir over 2 years. My unit had a water leak that wasn’t too bad but Izzy quickly suggested that I move to a unit that was only 3 doors down. Her assistance is highly appreciated!
October 18, 2019
Google Public Storage Sarah Halter
Great customer service. “Izzy” was very helpful.
October 18, 2019
Google Public Storage Josiah Morris
Great service from izzy today!
October 18, 2019
Google Public Storage Mesha Farmer-Prather
Great costumer service ms tammy was great
October 17, 2019
Google Public Storage Rachel Powers
Izzy was so kind.. she made sure everything was going well with my unit and answered my questions...the customer service here is unbeatable.
October 17, 2019
Google Public Storage Marie Miskimen
October 8, 2019
Google Public Storage Meagan Mcanderson
September 23, 2019
Google Public Storage Hayley Jones
Rodney was extremely professional and answered all of my questions.
September 13, 2019
Google Public Storage Darin Fitzgerald
Very helpful employees here.
September 7, 2019
Google Public Storage Frank V
Public storage offers a great deal on storage needs but it’s a win win when you have a great person like Aubrie that makes it a completely stress free experience. GREAT JOB AUBRIE!
September 5, 2019
Google Public Storage Shayden Jenks
September 3, 2019
Google Public Storage Jennifer Golden
Good location and prices. Safe area. The staff was excellent, especially Aubrie. She was well informed and friendly! Would highly recommend.
September 3, 2019
Google Public Storage Lisa Grant
September 2, 2019
Google Public Storage Angella Browne
Came in to pay my bill and had a great experience with an employee by the name of James Pullen. I was wondering how else i can pay for my unit since school is back in session and my work hours will differ. He was very attentive and informative in letting me know that i can do it via online or phone since i wasn't comfortable with the autopay. It may have been a silly question and something i could probably look up myself but the fact that he took time to explain and give options to me made all the difference. Thanks James!
September 1, 2019
Google Public Storage Ken Goss
Aubrie did a great job covering the specifics of the storage contract, as well as making sure I had the materials needed to protect my items while there. Most helpful!
August 21, 2019
Google Public Storage Kenneth Magpantay
Aubrie was amazing. Very informative and knowledgeable. Took the time to show me an empty storage space to help figure out what I am really working with. Definitely great customer service, thanks again.
August 19, 2019
Google Public Storage Billy Blancaflor
Excellent customer service!!! Staff has been very supportive. Terry has helped us with our specific needs/requests. Site is clean and well maintained. I will always come here for my storage needs. Thank you so much in helping us transition from home to storage and to new home.
August 18, 2019
Google Public Storage William Melton
My experience was excellent Aubrie is the best thanks
August 18, 2019
Google Public Storage ALLIE Brown
I had a wonderful experience while looking for a storage unit. The employee, Aubrie (on Kempsville Road) was VERY polite and VERY helpful! She answered all my questions and walked me around to see all the units.
August 9, 2019
Google Public Storage CarterBear5
Aubrey was very knowledgeable and gave great customer service.
August 7, 2019
Google Public Storage Zits Popped
Great service and advice from Aubrie with servicing an existing unit!
July 22, 2019
Google Public Storage Shamoi Hodge
LYNN H. GAVE GREAT SERVICE AND VERY HELPFULLY FROM BEGINNING TO END. DEFINITELY RECOMMEND.
July 11, 2019
Google Public Storage Curtis Ervin Sr
Lynn H went over and beyond to assist us with our storage unit! The customer service is superb! Thank you so much for everything Lynn H!
July 9, 2019
Google Public Storage Ed McConnaughy
Great location and very friendly staff, Lynn H was there to answer all my questions.
July 5, 2019
Google Public Storage Dick Gray
Easy to deal with property specialist Karlee was extremely accommodating and friendly. I would send anyone looking for a storage space to her.
July 3, 2019
Google Public Storage Ebony Brown
It's stated out great. But with only months in my unit they raised my rate 20%.
June 28, 2019
Google Public Storage Deedee Eckley
June 21, 2019
Google Public Storage Kelsey Dontcare
Omg Delene was awesome 👍 thank you so much for all your help and support Delene . You expanded everything to a tee , helped me get what I need for my space and you r so friendly and customer service was great . And grounds was clean and nice and I feel very satisfied that I came to the right place you was nice on the phone and in person thank you 😊Delene
June 4, 2019
Google Public Storage ANGEL TURLA
Came in the stoge and meet lynn H and she help you to buy you need to your storage i recommend this public storage.
June 4, 2019
Google Public Storage Sharon Turla
She is excellent job!! Nice and friendly person !!
June 3, 2019
Google Public Storage Juan Romero
Lynn H was a huge help into explaining the process and keeping it timely and professional. Definite recommend!!
May 18, 2019
Google Public Storage Kurtis USMV MC VA5
May 16, 2019
Google Public Storage Deborah Frisby
May 9, 2019
Google Public Storage Franklin Kengne
Where do I start? I am a military member and was had to find a storage for my household while I went on deployment. I went for Public Storage on Kempsville Rd. And I can't be thankful enough for Sarah. She was available and actually work a little late just to allow me to drop my stuffs before at the storage unit. She is of a rare positive and customer driven customer service attitude. I will not think twice before using Public Storage again in the future, and I HIGHLY recommend it to anyone in the Hampton roads in search of storage.
May 3, 2019
Google Public Storage Ashton Seibert
Everytime I stop into this location the customer service is great! Sarah is always smiling and has a genuinely nice personality.
April 28, 2019
Google Public Storage B Random
Sarah was very friendly and efficient at her job, made storage a breeze. Thanks again for everything!
April 18, 2019
Google Public Storage Ashton & Stephanie Seibert
The facility was kept very nice and clean and well organized. Sarah's customer service was exceptional. She was both informative and helpful to us and also overall a very friendly person who I would feel comfortable going to with any questions I may have. My expectations were definitely surpassed.
April 17, 2019
Google Public Storage Ily Rowe
Matt is very friendly and helpful, great service!! I love how convenient the Kempsville location is to my place.. I highly recommend this company.
April 8, 2019
Google Public Storage Michelle Smith
Checked in to a unit today. Sarah was extremely pleasant, knowledgeable, and helpful. Very happy with our decision to do business here.
April 4, 2019
Google Public Storage robyn Owsley
Stacy was wonderful and made sure we were getting the proper size unit for our needs!
March 23, 2019
Google Public Storage BeckyLynn True
We went to this location after being referred from another location. Sarah checked us in and showed us our unit. Was extremely helpful friendly and knowledgeable about her product. Unit was exactly what we expected, they set up auto pay so I don't have to worry about it. Super staff great location ... couldn't ask for more. Sarah rates 10 starts with us!
March 18, 2019
Google Public Storage Joe Link
Sarah was very kind and extremely helpful. 10/10 will recommend public storage to my friends.
March 15, 2019
Google Public Storage Jared Mattone
Sarah was friendly and helpful
March 6, 2019
Google Public Storage Chuck Edmunds
Sarah was extremely helpful in getting our rental prepared and processed. The 10x10 we are renting is clean and easy to get in and out.
March 3, 2019
Google Public Storage HIGH HORSE
Sarah was so nice and professional! Explained everything in detail and made sure I understood everything! Highly recommend her and the facility which was very clean!
February 23, 2019
Google Public Storage rebecca cottles
Lindsay was awesome 👏 super helpful and nice
February 18, 2019
Google Public Storage Mateen s
Best storage experience ever, Sara was amazing. Super quick process will recommend to everyone!
February 7, 2019
Google Public Storage Elijah Smith
Met Lindsey very professional and courteous assisting with my account.
February 2, 2019
Google Public Storage Kathy Hinson
Danisha and Lindsey were awesome. They took the time to show me multiple units and help me decide which was the best for my situation. They were friendly and courteous and answered all of my questions.
January 20, 2019
Google Public Storage Anand Rao
January 15, 2019
Google Public Storage Susan Yurina
Very nice Matt
January 14, 2019
Google Public Storage Nicole Peele
January 11, 2019
Google Public Storage Spencer Graybill
Matt was very attentive to all my needs!
January 6, 2019
Google Public Storage Jim Henson
Matt was very professional and gave me great advice on my storage needs.
December 19, 2018
Google Public Storage Ivan Cordero
Good service, just not happy with the rent increase every year. Would be cheaper to empty storage and restart a contract every year with the bonus of first month free >.>
November 24, 2018
Google Public Storage mjnari022
Public Storage needs to be out of business, it's the biggest rip-off they don't do the fixing like they're supposed to and they just keep raising the prices on you
November 3, 2018
Google Public Storage Tashaun9987
Matt Is Awesome!!!!
November 3, 2018
Google Public Storage Christopher Batiste
Gladys was very professional and helpful. She gave great information and options to which storage facilities. Awesome all the way around
November 3, 2018
Google Public Storage Ryan N
Excellent service
October 28, 2018
Google Public Storage Lorilei Rose Juntilla
Matt was very helpful and thorough!
October 26, 2018
Google Public Storage Charmaine Corpstein
They are very understanding I would store my belongings here again
October 24, 2018
Google Public Storage SirKelz 76
Danisha was very help with my many questions. She went over everything to make sure I chose the right size unit. I highly recommend using them.
October 24, 2018
Google Public Storage TerriLynne Woodhouse
October 5, 2018
Google Public Storage Kalisha Jefferson
I was really not sure about renting storage, but after speaking with Matt, the worries were removed. Thank you for giving me peace as I swapped my card!
October 2, 2018
Google Public Storage Mark Burton
Matt is wonderful. Personality great. He showed me everything. Awesome!
September 17, 2018
Google Public Storage Primus Gibson
Rep was very knowledgeable and respectable.
September 8, 2018
Google Public Storage Gale Petroski
Matt was very helpful and professional!
September 7, 2018
Google Public Storage Joandy Laviner
September 6, 2018
Google Public Storage Nate Mitchell
Enjoyed being helped by Stacy, she was nice and respectful. She was knowledgeable about all areas of the storage and she puts out a great vibe. This allows me to be grateful that I chose Public Storage over any other storage places. Shes great. Thanks Stacy!!😁
August 25, 2018
Google Public Storage Debby Cole
This place is a scam! I had my storage unit since April. I've always went into the store to make my payment because I'm old school and don't know how to use the internet very well or email. Well usually I pay with my debit card bug in July I paid with cash, I never got a receipt. Come August they send me an eviction notice (I thought my rent wasn't do until the 12th which was the 1st day I 1st rented the unit that was my fault) anyways I went up there and told them I paid July rent in cash they said they have no record of it. I asked if they maybe put the payment toward the account someone made up for me in June before they deleted it? At 1st they said they had no record of another account of mine until I showed them the confirmation email. Then the management (some girl) that called me while I was there said I must of made another reservation for myself. I had the unit since April I didn't make the reservation! It's awful funny the one time I pay in cash they don't email me a receipt! I think the guy pocket my money! They wouldn't go back and view the cameras because I couldn't give them an exact day! Oh and their hours they are suppose to stay open for business are until 6pm I was there at 5:38 and the guy locked the door and wouldn't let me in until I called the customer service number to make a complaint. I wouldn't recommend this place to anyone!
August 23, 2018
Google Public Storage Stephen Travis
Brenda is awesome and an amazing help
August 22, 2018
Google Public Storage Shaun Simpson
I will never use this storage place again
August 19, 2018
Google Public Storage Sexy Belizean !Mami
Matt was so awesome
July 26, 2018
Google Public Storage Life-ISH with APPLE
Brenda was so wonderful. She was kind and explained everything in detail. I would recommend this place and make sure you ask for BRENDA!
July 2, 2018
Google Public Storage Bunny G
Matt was excellent! Help me get exactly the size I'll need for my things. He even had great suggestion about products that will make my move in easier. Thanks again Matt.
June 15, 2018
Google Public Storage ruth freeman
Great customer service!
June 11, 2018
Google Public Storage Beast
Awsome service from the moment we walked in felt a genuine warm welcome and treated with much respect, AWSOME
May 27, 2018
Google Public Storage Lee Thomson
Great help getting started. Thanks
May 21, 2018
Google Public Storage Daniel Wood
Matt provided great customer service and was very knowledgeable. Great prices and good location.
May 18, 2018
Google Public Storage Samantha McHale
Really thorough!
May 17, 2018
Google Public Storage Jasmin briddell
Krysta is super nice she went above and behind to make any ever accommodations that fitted my need. If you are ever looking for a storage unit public storage is the only place to go. Ask for krysta
May 12, 2018
Google Public Storage Jana Dillon
May 10, 2018
Google Public Storage Susan Chronister
Krysta was extremely knowledgeable and thorough when helping me to open my storage account. Location is preferable for it’s ease of access and space allowance. Would definitely recommend Public Storage for their online deals and overall convenience.
May 6, 2018
Google Public Storage Sway Tsunami Productionz (SwayTsunamiProductionz)
Good Service 😁
April 6, 2018
Google Public Storage Mommy E
Easy in and out
April 3, 2018
Google Public Storage Nichelle Markum
Very nice and informative. The space was also very clean. Great Service!!!!
March 25, 2018
Google Public Storage Stephanie M
Matt was awesome and handled all my questions very professionally!
March 17, 2018
Google Public Storage Juan Coleman
friendly and fast service
February 13, 2018
Google Public Storage tara schuse
Matt was awesome. Very efficient. Helped me with all my questions and was nice when I threw a fit over insurance. Thanks Matt.
February 3, 2018
Google Public Storage La Toya Flowers
Matt was very helpful in the moving process.
February 3, 2018
Google Public Storage Andrew Flordeliz
Very helpful guy
January 26, 2018
Google Public Storage Dennis Gregory
Matt was very helpful and informative!
January 23, 2018
Google Public Storage Katie Arnsby
Wonderful Service! Matt was very helpful!!
January 22, 2018
Google Public Storage Lavelton wilkerson
Very nice service and straight to the point
December 3, 2017
Google Public Storage madi reiner
Matt was awesome! He helped me in every way possible even though I showed up right before close!!
November 14, 2017
Google Public Storage Casey Chadwick
Great units with easy access.
November 13, 2017
Google Public Storage lilmiss jackie
Matt was awesome. Fast and friendly customer service.
October 23, 2017
Google Public Storage Robert Spivey
Quick the other people can see it made everything easy and convenient location
October 7, 2017
Google Public Storage Fred Montgomery
I was very happy with the service of the manager when I had a payment issue due to a credit card fraud attempt on my chosen card for auto payment. Many boring details I won't include. The manager (Matt) spent a lot of time to resolve my problems. He went well beyond what one might expect. Great guy, great company!!!!
September 6, 2017
Google Public Storage Aemelia Cuinier
Stored our apartment here for 8 months. The unit was clean and the property managers were always really friendly. One time we accidentally locked the unit incorrectly and they called us and emailed us the very next day so we could get it secured again. Our unit stayed dry even through hurricane season. Overall a great place to store your things!
September 3, 2017
Google Public Storage Saige Arriaga
August 22, 2017
Google Public Storage Jack Bancroft
This is Bob storage this is Jack talking about clothing stores this is a nice location to be if you want to rent a storage here it's really a nice place and nice manager and everybody will work with you on your unit y'all have a nice day thank you very much bye
July 22, 2017
Google Public Storage Susan Manley
Very helpful and informative!
July 11, 2017
Google Public Storage Glenn Moseley
Fast and frendky service.
June 13, 2017
Google Public Storage Alyssa “Nicki”
Matt was very nice and helpful in getting me my storage unit. A very pleasant and kind employee
June 9, 2017
Google Public Storage Mark Turner
Maintained storage facility. Has climate controlled and non climate controlled lockers. Decent rates.
May 21, 2017
Google Public Storage Jeffery Watson
Great service! A wealth of info and Matt was a true professional!
May 14, 2017
Google Public Storage josh cooper
Never having used a storage unit before Matt answer all are question and concerns and made the process a breeze highly recommend!
May 9, 2017
Google Public Storage Trey Wilson
Matt was great. He was very informative and friendly as my first experience with renting a public storage I feel this is how all of it should be.
May 9, 2017
Google Public Storage Moises Aspres
awful, Went all the way to this location because they had a 5' x10' unit $25 cheaper than the 2 Public storage locations right by my house (one being right across the street). Within 4 months they raised the price without notice to $30 above what they were already charging. Not going to stay here if I can have the same unit for less right by my home.
April 1, 2017
Google Public Storage Ufake Imreal
Great customer service Matt was very helpful & nice
March 27, 2017
Google Public Storage Nina Renee
Good and professional.
March 7, 2017
Google Public Storage Andre311
Clean units and fast service.
February 11, 2017
Google Public Storage Stephen S
February 11, 2017
Google Public Storage Miggs Gibbyson
Matt is awesome
January 2, 2017
Google Public Storage Tim Riegle
Super easy and friendly! I recommend them!
December 29, 2016
Google Public Storage Coachshannonmpc
Brenda is AMAZING!!!!!!!!!!! Highly recomend her and think she is the best. So helpful and attentive to customer care. Really love her company and all her help during our stay with Public Storage!!!!!! Brenda, is terrific!!!!
November 21, 2016
Google Public Storage Jason Whiting
Quick and easy, clean facility.
November 19, 2016
Google Public Storage javisha Hardy
Mr Matt was a great person to help with all my needs...wonderful person thanks for everything
November 3, 2016
Google Public Storage Jacob Rea
November 3, 2016
Google Public Storage Brad Manchester
Matt is very helpful and knowledgeable about storage, and what accessories you may need to make your move in easy.
October 15, 2016
Google Public Storage Tamyya Carter
Matt was great!... He knows how to treat customers!!!!
October 10, 2016
Google Public Storage Uhtred
Matt was very helpful and provided detailed information for the storage rental.
October 7, 2016
Google Public Storage Connie Maifeld
Brenda was incredibly helpful and I was out in no time. They were half the price of other places nearby. Clean and easy to drive around and room to turn and back up. Two years later: over time the price more than doubled, I had a termite infestation and the ceiling fell in on my stuff. Good for short term.
September 29, 2016
Google Public Storage Anne Franklin
Great location, convienient....EXCELLENT CUSTOMER SERVICE....Matt was absolutely great to work with...
September 17, 2016
Google Public Storage Willie Cooper
Great friendly service
September 15, 2016
Google Public Storage BETH MODLIN
Awesome experience ... quick and informative. .. Matt was the best manager I have ever dealt with when it comes to moving and storage ... Highly recommend this location!!!!!
August 29, 2016
Google Public Storage Isaiah Montgomery
It's definitely been a good experience with Lakisha here to help me get everything squared away.
August 20, 2016
Google Public Storage Allan Lebak
July 11, 2016
Google Public Storage Jack Brenner
Quick and easy paperwork. Matt was excellent,give him a raise!
July 5, 2016
Google Public Storage Damon Reed
Matt was very helpful and great at meeting mine needs and helping me to make a good decision about the type of space I need.
July 2, 2016
Google Public Storage Jon Clark
Matt made everything very easy and pleasant for us. Thanks again!
June 27, 2016
Google Public Storage Thomas Alloway
Very helpful, and we'll maintained
June 13, 2016
Google Public Storage DeMarcus Robinson
Matt was really helpful and very friendly.
June 12, 2016
Google Public Storage Lynette Alston
Very clean property and Matthew is very professional and informative
June 11, 2016
Google Public Storage LaNeka Clark
I had questions about the lease. I mean, if I read something that says customers can't ban together to sue etc. I am going to question that. Why has there been a need for customer's to ban together and sue? Instead, of answering my questions Matt & the store Manager's response was, "if I don't like it go somewhere else." What?! I was utterly appalled by their customer service. Not only that, Matt made it sound like it was mandatory for me to purchase their insurance...which was completely UNTRUE! After I confronted him about this he told me I couldn't get a refund bc I already paid for the month. Needless to say, I do NOT recommend this storage facility. There is a reason they are running a $1 first month special.
May 21, 2016
Google Public Storage Kris Kaatz
Quickervice. friendly staff. Clean spaces. Great prices.
May 20, 2016
Google Public Storage Ms Mocha
Excellent service
April 16, 2016
Google Public Storage Deanna Colvin
Matt was very pleasant and thorough.
April 3, 2016
Google Public Storage Erica S.
Matt was extremely helpful, informative, and very friendly. Our unit unit was clean and the right size. Would definitely recommend public storage off of kempsville road to anyone. Thanks Matt : )
March 18, 2016
Google Public Storage nicole rumph
I was given valuable information and Matt was very helpful.
March 14, 2016
Google Public Storage Kristy Godwin
Matt was very Friendly and knowable about the company
February 27, 2016
Google Public Storage Kendra Eiker
Matt was very helpful From the first day I placed my reservation to the day I moved in. He was very attentive and understanding about my move. I'm very glad to be storing my belongings at this location.
February 2, 2016
Google Public Storage David Harris
Very smooth rental process. Matt was very informative and polite. Very convenient location.
January 26, 2016
Google Public Storage blackbeautykeyz
Matt was really great woth his customer service. I would definitely recommend this location.
January 9, 2016
Google Public Storage Phill Johannes
Very quick process. Matt was Very helpful as well.
January 5, 2016
Google Public Storage Heather Lavallee
Matt was very knowledgable, helpful and friendly
December 21, 2015
Google Public Storage Erin Hannon
Matt was very very helpful! I can't believe the rate I got!! I'm so excited
December 20, 2015
Google Public Storage Angie Long
Friendly, safe
November 30, 2015
Google Public Storage gwendolyn etheridge
Matt was very kind and property is clean
November 28, 2015
Google Public Storage ajamatrix ps4
Very helpful with everything made storage easy.
November 21, 2015
Google Public Storage Mike Justesen
October 27, 2015
Google Public Storage Leverne Brooks
Matt gives excellent customer service and the location is great.
October 25, 2015
Google Public Storage Franklin Cogdell
Outstanding service. Very professional.
October 12, 2015
Google Public Storage Nathaniel Fincham
Great service! The property manager is very knowledgeable and efficient. Had me in and out quickly. Good location just don't go during rush hour.
September 29, 2015
Google Public Storage Mike Frohnapfel
I came in for some prices and Jamie helped me get the information I needed. I'm going to be moving soon and she answered all my questions. I recommend coming to see Jamie, she'll greet you with a smile and a friendly attitude!
September 19, 2015
Google Public Storage joanna Good
Nice and friendly
September 18, 2015
Google Public Storage Timothy Eckley
Matt has been great. Units I have had were always in good condition.
August 22, 2015
Google Public Storage Kathy Henley
I didn't have a lot of time so Matt got me in and out of there quick. I know I can always rely on Public Storage for nice clean spaces and decent prices, they are pretty consistent around the country but you can't always get good customer service so I appreciate it when I get it. Thanks Matt!
July 31, 2015
Google Public Storage Marques Rider
Customer service was very polite and got me the information i was looking for in a timely manner!
July 14, 2015
Google Public Storage G “JrDredlox” Hall
Danielle helped me with my lock issue. Thanks so much. The best.
July 11, 2015
Google Public Storage Andrea Yesalusky
Moved units to save money! They were very accommodating. Lots of work to upgrade property pending. Customer service excellent!
July 11, 2015
Google Public Storage Shakeeta W
Customer service was top notch!! The entire process was quick and easy.
June 19, 2015
Google Public Storage Melissa Don
I was looking around for a family member and came across this place . Great customer service ! Danielle was polite and very informative. Keep up the great work guys!
June 16, 2015
Google Public Storage Kristin Barton
Danielle Dunn a great worker
June 16, 2015
Google Public Storage Denise Fehrman
Excellent service. Danielle is very friendly.
May 19, 2015
Google Public Storage Eric O'Hagan
Coolest place ever duh.
May 12, 2015
Google Public Storage Ciera Bell
Danielle was very thorough with explaining the details of the unit and how the storage unit works.
May 9, 2015
Google Public Storage Joshua Weaver
Customer Service was on point and getting my storage unit was really easy. I would recommend this location to anyone.
May 5, 2015
Google Public Storage Charles Banks
Very Efficient
April 26, 2015
Google Public Storage Jay Carroll
danielle was very helpful. and it was very easy to vacate
April 24, 2015
Google Public Storage Gregory Brown
April 4, 2015
Google Public Storage Romeo Basilides
Danielle was very helpful and friendly! Good experience!
March 31, 2015
Google Public Storage Matthew Bruccoleri
property manager Danielle was amazing at answering all of our questions. very pleased with our experience. would recommend to anyone
March 30, 2015
Google Public Storage Brandon Apponey
Very nice
March 13, 2015
Google Public Storage Lindsey G
Excellent experience. Danielle was extremely helpful in answering all of my questions. I would highly recommend this place to anyone.
March 11, 2015
Google Public Storage Montgomery
Danielle was quick and explained everything perfectly in great detail to my friend. She was a delight to talk with and has even convinced me to move my current stuff from Jack Rabbit Storage to this great location for a much better deal! I will definitely be recommending them to anyone and everyone.
March 11, 2015
Google Public Storage Micah Laurendeau
I was very happy with the service and the cost. Not all units qualify for the $1 special but the great thing is, if you get a unit that does qualify, there is no long-term commitment. It's month-to-month. I was very pleased with my overall total and Danielle was extremely helpful and friendly. I showed up with a car full of stuff and was unloading it within 20 minutes. The process was quick and the service was excellent. I highly recommend this place!
February 21, 2015
Google Public Storage Bonnie BE
EXCELLENT - Service Manager at this location goes above and beyond in customer service to assist clients. Very pleased with effective communication and effort put forth to resolve any concerns.
February 21, 2015
Google Public Storage Jon Replogle
Danielle was wonderful in helping me get a unit!
January 30, 2015
Google Public Storage Faith Butler
Great facility and Friendly customer service ! It's very clean and I would definitely recommend to friends and family !
December 19, 2014
Google Public Storage GokuGunz
Dana was absolutely amazing, very efficient and answered all my questions. Providing me with excellent services and the best unit to suit my needs.
December 17, 2014
Google Public Storage Alex Nurse
Everytime I come here it is a great experience. Dana has great customer service. I've never had one bad experience with her as many times I've been here. Great place to have a storage unit!
December 6, 2014
Google Public Storage Tony Williams
Dealing with Dana has been the best I had dealing with public storages,she has been simply amazing ,!
November 30, 2014
Google Public Storage Sajuuk15
Always very professional help and a smile! Recommend this facility to every one!
November 1, 2014
Google Public Storage Dee Jones
I have a pleasant experience with Dana at Kempville public storage. She is always very helpful , attentive and courteous.
October 21, 2014
Google Public Storage Lucas Taylor
Top notch service! Highly recommended.
October 11, 2014
Google Public Storage Cindy Stevenson
Dana was very helpful. She answered all of my questions.
September 26, 2014
Google Public Storage Linda Gibson
When me and friend walked in to rent a unit the young lady Dana was so helpful. She explained everything so well. My experience was awesome. I would highly recommend this storage unit.
August 7, 2014
Google Public Storage Isak Ksor
The Manager name Dana was awesome, I came to the store as she was closing up, and she stop what she was doing to help me get my storage room.Although she had to stay a little later than she planed she displayed great costumer service, love the experience.
May 31, 2014
Google Public Storage Latricia White
I was greeted with a friendly smile and all my questions were answered. Dana new exactly what I needed as described. I would recommend this facility to anyone that has to store anything.
May 30, 2014
Google Public Storage J
Very friendly honest and help full
May 22, 2014
Google Public Storage Sydney Jackson
Dana the store manager was absolutely wonderful in the assistance that she provide me while I was getting my storage. When I needed a larger unit, she did an awesome job of finding and getting me into another unit within a day's notice. She was truly wonderful in how she conducted business with me. Thank you so much.
May 20, 2014
Google Public Storage AISHA PARKS
Excellent customer service all the way around!!!!
May 19, 2014
Google Public Storage Alexander Burt
Dana helped us and she was awesome, friendly, funny and very knowledgeable. The facility was in great shape, the unit clean and well lighted and the entire facility had excellent security. I was happy to rent from this location.
May 6, 2014
Google Public Storage ismael cullen
Erin was every informative and was very helpful on providing service I inquiring about the storage units.
April 30, 2014
Google Public Storage Lezlie Whitehead
Dana is the best rep I have ever had the pleasure to meet in any customer service area. She is very knowledgeable, friendly and genuinely cares about her customers!
April 29, 2014
Google Public Storage Richard Booker
Very pleasant, efficient, and professional.
April 11, 2014
Google Public Storage Shelton Simpson Jr
Dana was very helpful she is a positive person, very knowledgeable about storage and she made my decision very easy.
March 31, 2014
Google Public Storage Doug P
John was very helpful. My reservation was cancelled and he was able to retrieve it. Excellent customer service.
March 26, 2014
Google Public Storage Phillipa Williams
Dana was nice, courteous, and professional.
March 23, 2014
Google Public Storage Julia Sparks
The service was wonderful! John helped my friends and I and he was very informative and had a wonderful attitude! The units were clean and the customer service was great! Highly recommend to every one
March 21, 2014
Google Public Storage Andrea Bynum
My boyfriend and i rented today with dana who was very helpful she showed us a varity of spaces that would fit our needs
March 19, 2014
Google Public Storage David Hebert
Excellent service, great location
March 13, 2014
Google Public Storage ryan dealman
Dana is great. Always helpful when I need something. And I'm needy!!
February 20, 2014
Google Public Storage teara smith
I came in to the Kempsville rd. location and made a payment on my parents account and was given excellent customer service. Dana the property manager made my trip quick and easy. She answered my questions and ensured that the payment posted. It's good to see people actually still care about helping the customer.Thank you!
February 20, 2014
Google Public Storage Tim Douros
At first I was'nt looking forward to starting the process but Dana made it so easy I didnt even mind, it was done so quick she was very nice and could not have been easier. Thank you Dana
November 20, 2013
Google Public Storage Diane Arcidino
I had several issues with my moving company and KIMBERLY was awesome, helping me by switching units, not once but twice. She was so friendly about it and really tried to accommodate me. Thanks!
November 14, 2013
Google Public Storage Paul Patterson
When I arrived from Albany GA to Virginia Beach at Public Storage on a Sunday afternoon I was greeted by Dana she made receiving a storage area very easy with a smile and she showed great professionalism. My trip from GA took me about 14 hours when I arrive Dana made me feel right at home thanks for the great customer service. I think Dana should be awarded for a job well done. Paul Patterson
November 13, 2013
Google Public Storage Flordeliza Olson
So far so good, I rented 2 units because my husband and I and our children are moving out of the country and we need somewhere safe that we can store our things to await our return. I liked that I was shown the storage options and that there is always someone available to help you.
July 26, 2013
Google Public Storage Aleia Ashley
Great customer service...... I am very pleased.
June 19, 2013
Google Public Storage Marivic Mitts
Customer service was great. She was able to walk us to see 4 size of storage units, and answered my mothers questions (who by the way has a very strong accent) and mine very patiently. Brittini can teach a few folks on how to treat a customers. Thanks!
December 23, 2011
Google Public Storage Homer Hunter
What was the point of a reservation? I made a reservation 11 days ago. These people called me three times to confirm it. I arrived today to pay for the unit and they rented it to someone else! They tried to stick me in a smaller one for $2 less then in a larger one for $20. By the way - resolving the issue is not calling other locations to see if they have units available - I reserved a unit at your location for a reason! Thanks for wasting my time.