Great place , safe place always make me feel better about my belongings being in a SAFE place
Buys Beware. First time storage unit buyer here and I thought I was getting a good deal. I signed up on a promo or whatever for $99/month “forever” as the add and assistant told me. What I will say is read the paperwork, all of it because my rent never changed. But they did slowly and slowly cut back my discount and ofcourse I was on deployment for all of this. I put enough to cover a year just incase anything happened and by my first port call I was getting charges to my credit card for rent. I haven’t had any issues with the property or people. Overall the area and unit isn’t half bad. Definitely rodents there but I was just storing a vehicle so I wasn’t worried. Overall it’s just a shady business tactic
Ms Tammy is absolutely incredible! She was very knowledgeable and walked me through the process of completing my storage. Not only did she complete the process with me, she took her time and resent information that was loss and also understood the frustrations during my moving process! She absolutely deserves a raise! :)
Ms Tammy, is awesome she gave great customer service 😉
The service was cool and futuristic speaking through the little kiosk. I got everything I needed and the lady was nice and helpful. Haven’t checked the storage yet but I’m sure it’ll be fine it looks clean and spacey from the outside.
Ms. Tammy was amazing did rental over the phone. She was very professional and very sweet. Thank you !!!
I think some of the other reviews are FAKE.
I cannot belive how often they raise the rates here and I cannot be the only one.
I started at a little over 150 a month. It's been like 6 months. It was raised 2x now it's 315!!!! Double the price in less than a year?????
Susan delivers great customer service and very helpful to me
I enjoy going to public storage whenever Susan is working. She’s always so bright and happy!
Susan is great I love her customer service
Mrs Tammy made it fast and easy to rent by phone
Ms. Tammy was so helpful and great with finding the right deals for me. Thanks so much Ms. Tammy!!!!
Wonderful experience with Susan
It's a friendly and clean place with great people like Tammy as my host and I felt safe with my rental....
Susan is amazing great service!
Susan has awesome customer service
It’s been two weeks or less & these folks continue to charge different amounts on my CC when they get ready. There’s no way they done went into my account for the 3rd time in 2 weeks. Never again. I will definitely be reporting this bc I only authorized the first charge.
Great customer service, friendly staff, open on Sunday. They are willing to explain everything to you. I would rent from them again.
Miss Fe and Miss Tammy are awesome ladies they will always help you out as much as they can. I know they did for me go see them if you're renting!:)
excellent customer service
Customer service was excellent! Unfortunately the prices were very high.
Well the best thing I can say about Public Storage is that they are the best storage
facility around the courtesy and the professionalism that is shown by customer service. Miss Tammy is very knowledgeable and she makes sure that the customer understands everything about the service that they are providing and I just love her professionalism one stop storage that provides all your needs
Was originally 90 bucks for us. Typically the price stays the same at most places but with these people the longer you stay the more they charge. I'm now paying $250 for a 5x5 which actually measures out 4x4 (false advertisement) secondly they are supposed to give you 60 days before auctioning your stuff off. I was threatened that they'll auction my stuff off, I was 10 days behind on my bill because it went from $150 to $250 charge overnight. Yes $250 for 16 square feet. They also said they'll be cutting the lock off of my unit for being 10 days behind and they can't put a new lock on it. I'm across the country due to the Navy. All I'm saying is just be careful with what you buy. This place is kinda shady in their tactics.
Zero star manager very rudely im rent a unit
And they called me after charging me my credit card they not rented the unit for me they canceled no refunded me terrible service 👎👎
Tammy, Karen and Brittany saved my day! Had a huge headache trying to find a place to park my semi tractor and they went above and beyond to help me with my dilemma. I could recommend this company and they’re help enough! I’d give more stars if possible!
I contacted Public Storage about rates and units. I was directed to the facility on Airline Blvd. The manager at the facility, Karen was able to help me out -- they have these kiosk things that I was not sure how to operate! Karen, very patiently, helped me out and I am going to be telling all of my friends to come to Public Storage!
I contacted this storage location and was assisted by Karen with a kiosk transaction. I am looking to move from my current storage facility and wanted someplace where I could trust that my belongings are secure. Karen was amazing and helped with the whole process.
Tammy was able to change my travel trailer parking spot to a more readily accessible space at a lower price. Service was very friendly and efficient. Thank you.
Mrs. Nancy and Mrs. Karen, is the best. They are understanding of any situation you have. Their CUSTOMER SERVICE is top notch. You will not regret dealing with them and they are a joy to be around while at the storage facility. I wish I could give more stars.
I absolutely love this location! Zach and Regina are great people with excellent customer service! They are extremely helpful and understanding! If you need a great storage with great people please give them a try! I love this place!
Zach was very speedy and helpful when we had trouble getting threw the gate due to connection issue. Units are very convenient also.
Awesome service!! Hate the fees feels like extortion. 👍🏾
Airline blvd public storage has the worse management onsite!!!!! If I could leave a review with no stars ZERO STARS THEY WOULD GET!! Before signing my contract I gave the people my move in and move out dates, I never was informed that in the contract before signing that they don’t prorate their rent. I would have to pay $411.00 for an entire month and I was moving out on the 5th of August! So I decided to pack up and move to life storage where their monthly rent is CHEAPER and the staff is more POLITE! I will never store with public storage EVER AGAIN NOR WILL I EVER SEND ANYONE TO THIS COMPANY EVER! This was a horrible experience I’ve ever endured!
Easy to get in and out of and locks easy to use
Seems very secure!
Rodney was great. He effortlessly guided me through the registration process. He's a big asset to your company. Best customer I've had in years. Thank you Rodney 😊
Regina was excellent!! She listened to me and helped me find a unit that fit my needs EXACTLY! Thank you so much Regina! You are a God send and I appreciate you more than words can say!
Great customer service experience. Zach was very helpful and accommodating. I would recommend this location for your storage needs.
I had a unit here for almost 3 years recently moved in my own place I have to say I was very happy with this company especially Ms. Regina she's been an amazing angel the whole time she's a great person I highly admire Public storage ti anyone call and ask for Ms.Regina I want to thank Public storage for everything if I ever need another unit I will definitely be back
Great service on airline Blvd. Go see Zach.s
It would have been a 5 but I feel this is a rip whn it was happy boxes everything was fine since I been with public storage my payment done wnt up 3 x and I'm paying triple to what I was paying at first telling me that a good price for what size I have how is it a good price and after you went up here it is not v even 6 months you send me a email saying it's gong up again in a month this is out ragious and wng. Found somewhere else for the same size 150. cheaper and offer the samething.
Zac was a great help I appreciate him putting in the time to look for the best storage to fit our needs
Regina is an amazing woman! Very helpful and let me transfer storage when I made a mistake for a cheap price
Zach was a great help all though the kiosk customer service lady was not helpful and showed no care or concern at all... Mr Zach was able to step in and go above and beyond to help me thank you Zach for your great customer service it was greatly appreciated