Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 1090 W 35th St, Norfolk, VA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
One-time $29
admin fee applies.
-
Unit Size5'x8'Online price$ 45/mo
Unit Size5'x8'Online only price$ 45/mo
Small 5'x8'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 45 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size5'x10'Online price$ 46/mo
Unit Size5'x10'Online only price$ 46/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 46 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Convenient Locations -
Budget-Friendly -
Advanced Security Features
-
Unit Size5'x5'Online price$ 47/mo
Unit Size5'x5'Online only price$ 47/mo
Small 5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Swing Door
$ 47 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size5'x10'Online price$ 47/mo
Unit Size5'x10'Online only price$ 47/mo
Small 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Swing Door
$ 47 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size5'x5'Online price$ 47/mo
Unit Size5'x5'Online only price$ 47/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 47 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x7'Online price$ 48/mo
Unit Size10'x7'Online only price$ 48/mo
Medium 10'x7'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 48 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size7'x10'Online price$ 58/mo
Unit Size7'x10'Online only price$ 58/mo
Medium 7'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 58 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size5'x10'Online price$ 59/mo
Unit Size5'x10'Online only price$ 59/moSmall 5'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 59 /moBest Price Label+ one-time $29 admin fee1 unit left!One-time $29 admin fee applies. -
Unit Size10'x10'Online price$ 65/mo
Unit Size10'x10'Online only price$ 65/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 65 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x15'Online price$ 69/mo
Unit Size10'x15'Online only price$ 69/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 69 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x10'Online price$ 77/mo
Unit Size10'x10'Online only price$ 77/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 77 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x15'Online price$ 83/mo
Unit Size10'x15'Online only price$ 83/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 83 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x15'Online price$ 87/mo
Unit Size10'x15'Online only price$ 87/mo
Large 10'x15'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 87 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x10'Online price$ 91/mo
Unit Size10'x10'Online only price$ 91/mo
Medium 10'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 91 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x20'Online price$ 98/mo
Unit Size10'x20'Online only price$ 98/moLarge 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 98 /moBest Price Label+ one-time $29 admin feeHurry!One-time $29 admin fee applies. -
Unit Size10'x20'Online price$ 119/mo
Unit Size10'x20'Online only price$ 119/mo
Large 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 119 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x25'Online price$ 120/mo
Unit Size10'x25'Online only price$ 120/mo
Large 10'x25'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 120 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size10'x20'Online price$ 129/mo
Unit Size10'x20'Online only price$ 129/mo
Large 10'x20'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 129 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies. -
Unit Size20'x20'Online price$ 192/mo
Unit Size20'x20'Online only price$ 192/mo
Large 20'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 192 /moBest Price Label+ one-time $29 admin fee
One-time $29 admin fee applies.
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Kensington Storage Units by Old Dominion University
Norfolk self storage is located just a couple blocks from Chartway Arena. This cheap storage facility in Kensington is perfect for students at Old Dominion University, with climate controlled storage available in sizes that fit every need.
The central location, just off Hampton Boulevard and West 38th Street, adjacent to Ghent and Park Place, means you can swing by your self storage unit on your way to a day outside in Lafayette Park or strolling through the Colonial Place Historic District.
Our indoor, 5x10 storage units are perfect for clearing out a dorm room ahead of a summer break or semester abroad. With keypad access, you can feel confident keeping large furniture and appliances in one of our many 10x10 storage units.
Heading out of town for a while and need to clear out an entire home? Our 10x15 storage units come with roughly 1,200 cubic feet of packing space, or the equivalent of four rooms. That's more than enough to help you prepare for renting out or remodeling your place.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Reviews
Ms. Brenda is amazing. A great help joyous experience seeing as though my property doesn’t have a manager onsite. Thank you so much for helping me
Brenda is outstanding manager at this location. She is always so helpful and very friendly
Regina was amazing ! Quick straight to the point and very personable ! She got me in and out and made me laugh in the process . Thank you for that in such a tough time for me !
Brenda was so polite and had amazing customer service. Will be telling my friends
Brenda was helpful and explained everything. Will be storing here for a long while
Brenda was a super great help, she needs to be paid more
Brenda was soooo Awesome!!!!! I recommend you come and talk to her and get your unit and needs! Thank you so much for your five star treatment!
I went to public storage today off of 35th Street I was helped by Miss Brenda which was very helpful she told me everything I needed to do to get my stuff in and even let me use the car to get myself where it needed to be safely I will recommend this place for anyone trying to get a storage and ask for Miss Brenda she would get you right every time
Brenda is super friendly and very helpful
Brenda was an amazing help and super sweet!
Best experience
I want to give a shout out to regina!! She was straight forward answered any questions we had.
I just want to say Mrs. Brenda the manager at Public Storage is excellent. This guy came into the place and he was so rude and disrespectful it was unreal but Mrs. Brenda stayed nice and respectful and she didn't loose her temper.
We have had a storage unit here for a few months while we were moving locally. Brenda has always been super helpful in making sure we could get a cart when moving, coordinating movers and making sure everything was set with our account before we moved out of the area. If you are looking for a unit in the area I would check these storage units out. The facility is always clean, secure and dry.
I do wish the elevator gave you more time before the buzzer went off and it locked out.
Came in at the end of the day to sign up for a unit, and Brenda got me set up with one in no time. She was very helpful and knowledgable, which made the process super quick and easy. Excellent location and customer service!
Brenda was very welcoming as soon as I walked trough the door, this was followed by helping me with my storage concerns as well as providing me with information to be the most economic route possible. 10/10 would recommend!!!!!
Brenda is great! Very kind and extremely helpful. She made it extremely easy for us to get a unit and made sure we were well-informed!
Brenda was absolutely amazing! Helped me with everything i needed. 10/10 would recommend
Place is great. Secure & clean. Staff is super helpful and friendly. Brenda took time out of her lunch break to assist me with some difficulties I was having.
Amazing service , great Storage place hands down
Is a convenient place. The lady that helped me get set up in the place was absolutely amazing. It really was a positive experience.
Thank you very much for all your help. Was greatly appreciated.
Customer service has been incredible and this whole process of getting a storage unit has been seamless. Brenda and Karen have been so nice and helpful. So grateful I went with Public Storage, especially at this location!
Brenda was really easy to talk to and explained everything i asked about.
brenda is kind and helpful. very reliable
brenda was very helpful with the process of getting a unit she is awesome
Great service from Brenda. She is always so friendly
I had a wonderful experience here. Associate Brenda was extremely helpful.
Great service and she’s just the nicest lady!
When i initially walked up to the door it was locked and it concerned me because i knew for in fact they were not closed. I was going to leave and just go to another location . However , i decided to wait and i am SO GLAD I DID . i met Ms. Karen and when i tell you she is such a BREATH OF FRESH AIR . a beautiful beam of light , she made my experience soooo special and painless and made me feel a little better with what i had goin on. I truly thank her for this 5-Star experience. She was knowledgeable and have AWESOME customer service.
Brenda is away a great help and always support me in away if ask and call to remind when I for my payment thank you for your assistance 😊
Brenda was very sweet and helpful. Always present person.. U really appreciate her services. Great employee ..
It's a safe place to keep your stuff before you finally move in
Brenda was awesome! Super helpful, friendly, and made everything quick and easy. Highly recommend this place!!
Brenda was awesome ! Smooth transition!!
Brenda was super helpful and cheerful when asked questions. She also gave us helpful advice.
Ms Brenda has the most wonder individual I’ve ever met, I definitely recommend
Brenda has done such a beautiful job keeping me informed making sure that I’m I understand the terms and agreements and has helped me tremendously with making sure that I’m able Get issues resolved
I had a great experience at Public Storage thanks to Brenda. From the moment I walked in, she was welcoming, friendly, and professional. Her positive attitude made joining feel like the right choice. Highly recommend!
I just had to take a moment to share how amazing my experience was thanks to Brenda! From the moment I walked in, they greeted me with such genuine kindness and made me feel completely at ease about the whole storage process.
They went above and beyond to make sure I got the best bang for my buck, taking the time to explain all my options and helping me pick exactly what I needed—nothing more, nothing less. It’s rare these days to meet someone who truly cares about helping people save money and feel good about their decision, but Brenda did just that.
Their patience, honesty, and warm personality turned something that could have been stressful into a breeze. I honestly left feeling like I’d just been helped by a good friend. If you need storage, do yourself a favor and ask for Brenda —they’re a gem!
Thank you for making my day so much easier and for your amazing help. You’re the reason I’ll keep coming back! 🌟✨
A great choice - great facility but most of all, Brenda was very professional, efficient and congenial and focused on customer success. She made the sign-up and move in easy and painless. The facility has all the features you could want - but the staff is what makes it work and what makes us loyal customers.
Brenda treated me very well and respectful! She's very funny and helpful! I appreciated her help a lot!
I just wanted to thank Brenda and Regina for helping me and my wife with obtaining a storage locker for our daughter who's now a freshman in college. We're from California and was lost. They helped us find the perfect storage location.
Brenda was very responsive and helped me with all my questions. Location is very convenient As well!
Ms. Brenda was a great help.. Very nice person . She's awesome
Miss Brenda was amazingly helpful and super awesome to chat with
Brenda i helpful and very friendly. Great customer service. Would definitely recommend to friends and family
The white head lady at public storage on 35th St. in Norfolk was a lifesaver and is helpful as anybody I’ve ever dealt with over there. I could not get my storage unit open and she left the desk, locked office, and came up and showed me how to open the unit. Then, when I told her all I wanted was a double window curtain and rod she wouldn’t let me carry it saying it was too heavy and then she helped to My car when it was too long to fit, and we had to put it out of the window. If you ever go there, Look for her in the office as she has the most pleasant demeanor and smile!!
Brenda was extremely helpful and knowledgeable! Very pleasant experience will let my friends know to come back for great service!
Great service from Brenda. She is always so friendly
great service from Brenda
Brenda and and Regina were awesome! Thorough, friendly and funny
Brenda was absolutely amazing helping me getting my unit! I definitely recommend renting here!!
Listen, do you know how hard is to get a cart here we've finally been able to get one today and of course it's all due to ms Brenda and ms Karen thank you guys so much and thanks to corporate also for listening! You guys are amazing!!!!
Thank you so much for everything I really appreciate it! - Brenda
I had a fantastic experience at Public Storage, largely thanks to Miss Brenda. She was incredibly helpful right from the start, patiently guiding me through everything – the facility layout, parking rules, details about the area, and even how to use the app. I also noticed how clean and well-maintained the facility was, which speaks volumes about her dedication. Brenda made the whole process easy and pleasant. Highly recommend this location!
Mrs.Brenda was very nice and charming and I enjoyed talking to her. And she sure can make you laugh
Brenda is always a big help !
Brenda was great. Thanks for the assistance
Awesome assistance and fast Christian was great. He always there to make my process easy.
Brenda was an amazing help, Awesome employee
Ms.Brenda has been very helpful and respectful today! Very clear communication, I am thankful for her help!
Brenda was super sweet and very helpful. She guided me through the storage and helped me with the auction process. Thank u for the amazing service❤️
Brenda was really helpful in helping me pick out a storage unit and pricing it. She goes the extra mile. Great customer service.
Brenda was a great service
Mrs. Brenda was very helpful, polite , and made sure I had everything I needed. Really made my experience painless.
I love Brenda, she always friendly. She goes above and beyond to help me out. She is awesome
Brenda is awesome! Great customer service & friendly staff! Clean storage... we highly recommend!
Awesome experience with top notch Customer service 10/10
Ms. Brenda was a good customer service nd a excellent worker nd a good communication skills
Brenda i helpful and very friendly. Great customer service. Would definitely recommend to friends and family
Best storage experience for reasonable prices. Love Brenda because she's always helpful
Brenda was amazing. She helped me with all of my needs and let me in on all of the good discounts available. I would recommend!!!
Brenda is friendly and extremely helpful. Always waves hi and asks how my day is going. Great customer service. Definitely recommend this store.
Brenda is friendly and courteous. answered all my questions. Great customer service.
Amazing experience, Gladys was extremely helpful and has impeccable manners. Recommend everyone to use this facility!
Property manager Brenda was patient and helpful. Property was secure and clean. Overall great experience for the money.
I had a great experience today. Brenda was extremely helpful, professional and knowledgeable.
I had a wonderful experience here! Brenda in particular is amazing, she truly goes above and beyond. I definitely will use this location again if I have any storing needs. ODU students definitely choose this location!
Brenda is AWESOME!!!! So much better than AAAA self storage. They were horrible!! Public storage is safer and climate controlled!!! She is super sweet and helpful! Super fast and great safe spaces.
Brenda was very helpful in helping me checkout. This place has good storage spaces at good prices.would definitely recommend if your on a budget
Dealing with Brenda was an excellent experience. Her personality made the transaction wonderful and her determination to ensure everything was to the point is great. I hope all of Public Storage has Brenda!!
BRENDA WAS AMAZINNGGGGG she was funny informative and very much so helpful THANK YOU BRENDAAAAAAA
Ms. Brenda is awesome she was so helpful made our time beautiful
MRS. Brenda was awesome! Very informative and helpful. Great customer service 👏
Sidney was amazing at assisted me with a unit she have good customer service skills and I would definitely recommend her to others
Brenda is an amazing woman. She is so sweet and makes sure the grounds are taken care of. Would definitely recommend this place just for her!
Great staff!! Extremely professional and pleasant . Brenda is amazing
Brenda was terrific in handling my swapping of storage spaces. She creates a friendly atmosphere
Brenda awesome and very helpful
Brenda at 35th st is awesome great person to deal with
Brenda has excellent customer service and very friendly and kind
Brenda was good customer service
Ms. Brenda Very Beautiful Women And I Lives Her Sevice
Nice environment and friendly staff Brenda is amazing and does a thorough job explaining things to people. Will definitely be recommending
Brenda is so nice & helpful whenever anything is amiss she handles it right away.
Brenda amazing service and she makes my storage experience amazing
The place was kept clean and the staff were extremely friendly and helpful. Fair bit of security too, which was nice. Would definitely use again.
Brenda did an outstanding job for me. She was highly professional.
Brenda,She was so helpful and polite she explained everything in detail she was the best did a walk Through very helpful
Mr.Brenda is one of the best customer service representative in the public storage business
Brenda was vey professional and pleasant to me and answered all my questions and concerns with professionalism
This was my first time renting a unit here with my girlfriend and the lady at the desk (Brenda) was very helpful. She went all the way with me to the unit to show me how to install the lock when I told her I couldn’t figure it out. Very pleasant experience!
Brenda was so kind! Showed me around, made me comfortable about a new process for me! Highly recommend!!
Ms. Brenda was the best. She assisted in setting up information so I would have better transactions when calling in due to unit takeover after the death of the owner.
This was the first time I used public storage, and was totally impressed from customer service to the ease of access and security of the unit, reusable lock and pest control!!
Mrs.Karrn was a very nice Lady and very funny 🤣 GIVE HER A RAISE 😊
Brenda was super helpful getting an account and unit set up for a move. My family has used this facility for years, and has been pleased with it. Thanks, Brenda!
Brenda was extremely helpful with assisting us getting the optimum storage space.
Brenda is very lovely and helpful whenever I need anything!!👍🏿
Brenda has always been a joy when i come into the storage facility. She is always helpful and always in great spirit. Karen has also been very helpful with my experience as well.
Brenda was awesome! Helped me immediately and got everything squared away! Thanks again.
Brenda was an amazing help. If you are in need/have questions she is the one you want. Less than 5 minutes and everything was done and all my questions were answered when I was done. Definitely recommend!
Good price, clean facility. Brenda was super helpful and set up was very easy.
Brenda is always helpful and there for all her customers.... this place wouldn't be the same without her
Brenda is nice with her customers and always nice when I come into the office.
I love Mrs. Brenda, a lot since I've been with her since 2021 and fell on hard times plenty of times, and she has worked with me, especially once i lost my income. I will show nothing but gratitude to.Mrs.Brenda, even on my bad days. I really appreciate her. Thank you so so much.
Great place to store your things, very clean too. The people are very nice and helpful.
Well done and very very helpful. Angel and Karen helped when asked and made everything go smoothly. 1st time but not the last
Brenda was great! Very timely and informative. It wasn’t awkward at all she made lots of good conversation
Brenda, an amazing help !!!
Brenda was awesome
Brenda is awesome! Fantastic customer service and always good to see her when I drop by. I’ll absolutely rent from them again!
Brenda was extremely nice and helpful.
Wonderful service by Brenda -- excellent!
Brenda - Very helpful and the whole rental process was very quick and easy. I came back again this year and got the same great service.
ease of use, great price! brenda is great.
Had Brenda today, she’s has been super amazing and helpful and friendly. You really don’t get good customer service these a days and she’s been super amazing! 10/10 great service!
They have done quite a lot to fix the rat problem that some people have wrote about and their customer service is top notch.
Ms. Brenda has amazing customer service and was able to get me squared away with my needs in no time. I recommend this place to everyone
Great experience ! Brenda was very helpful ! Help us out on getting our unit !
Service was great would definitely recommend
Thankyou Brenda! Easy check-in/check-out process!
Brenda and Karen are wonderfully helpful. Very patient and understanding
My recent experience renting with public storage started off with a warm welcoming. The staff here on 35th street are always smiling, easy going and extremely professional. I have loved chatting with Mrs Brenda. All my worries and stressors are easily overcasted with her pleasant conversation and kind hearted nature. Thank you to public storage and your staff for a pleasant experience.
I had a great experience at this public storage. Brenda was always so kind and helpful.
Brenda was extremely helpful! The process was very easy and explained thoroughly by her. Anytime I am in need of a storage unit again I will gladly come back and ask for her. Thank you Brenda!
Breda is a rockstar!! So helpful and friendly. Made my rental experience quick and easy!
Brenda is great ! She helped us get the best deals and was very kind . Definitely glad we chose public storage! Highly recommend.
Brenda is very helpful and super welcoming
Brenda & Karen Are Very Welcoming and Helpful. Thank You Beautiful Ladies! I won't forget you both. I thank You So Much
Angel offer outstanding customer service and professionalism. Would recommend this location to anyone
Brenda was super helpful throughout the whole experience. She explained everything I needed and also provided me with tips on how I should rent, use the facilities, and more. The storage unit was clean and a perfect sizes for college students with minimal things. The only problem that occurred was being trapped inside the gate because of the gate not working, other than that it was a great experience.
Brenda was absolutely the best. The facility is very clean. I had no issues during my time renting here. Will definitely recommend this place.
Brenda at the 35th street public storage in Norfolk Virginia was amazing. The service was excellent and fast. She was able to help our family select the right sized unit on a moments notice for our two daughters attending Old Dominion university. We really needed her expertise and time the day we had two moved to do.
Thank you Brenda!!!
Brenda was awesome and very helpful. She is super friendly
Ms. Brenda was amazing, and was very helpful! She gave all the information I was craving for. She made me feel happy about becoming a public storage member.
Mrs. Brenda is honestly the nicest person you’ll ever meet , great customer service!
I worked with Brenda. Fantastic customer service. Helped me out with everything I needed.
Brenda was really helpful
Very easy process and knowledgeable staff. Brenda was very helpful and took care of me and got me all all situated!
I rarely write reviews, but Karen was extreamly helpful! I ended up getting way too small of a unit after looking in it and Karen was great in getting me transfered to a bigger unit! Definitely deserves the 5 stars!!
Mrs. Brenda and Mrs. Karen were so helpful and sweet. They made sure that we were comfortable and they were very accommodating. Very great experience with wonderful staff
I used this public storage while I was on deployment, Karen and Brenda made the entire process quick and painless! It was nice not to have to worry about my stuff while I was away! Best public storage I have been to!
Great service
Brenda and Karen were awesome!
Brenda and Karen are absolutely the sweetest.
Karen is also very funny!
Karen and Brenda were the highlight of me being here. They helped so much and gave a positive light while I was here.
Brenda and Karen were the best. Very helpful and super friendly.
I just registered for my self storage and Brenda was so helpful. I recommend anyone that need the proper help to come here and ask for Brenda.
Nice and clean, well lit and secure. Temperature control works and spaces are well thought out. Can't do better in the area
Zach was so helpful with all aspects of my rental! Thank you!!
Brenda is GREAT!!! Thank you
Always love visiting the public storage on 35th in norfolk. Brenda is extremely professional and helpful. She made it easy to understand and helped me with securing supplies for my move thank you
Brenda is so professional and she knows what she is doing. she so polite. i will definitely be telling everyone i know to rent there
Brenda had great customer service and she was very helpful.
I came in to buy a unit today Anam and Brenda were knowledgeable and kind helped with every question I had
Brenda was very helpful and explained everything perfectly. She was extremely kind and I will be telling my family to rent here
Ms Brenda and Mr Anan was very polite and respectable to me and very helpful on the 35th Street in Norfolk
Brenda was very friendly and super helpful. It was a nice facility to store my belongings and definitely recommend it to others.
Brenda was very helpful and friendly
Brenda was awesome, got us a cheaper rate
Brenda is so awesome,She was so helpful,nice and very professional
Brenda and Brittney were terrific the process was fast and easy!
Zach was great! Explained in detail and answered all my questions with ease. Thanks a bunch :)
Brenda- the manager is amazing, accommodating and reliable!! Clean facility!!
Brenda was fantastic and helpful
Brenda was a great help,friendly and very informative in aiding me in my unit choice
Brenda was wonderful and very helpful. Highly recommend. Clean facility and easy to use.
Ms. Brenda is a God sent and I appreciate her professionalism and kindness while grieving my 24 year old daughter.. Please tell her Thank you so much❤️
Amazing service by Kristin
Brenda
Brenda absolutely gave me great service and took real good care of her customer today!
Brenda was a great help and was very thorough with my introduction to the establishment really appreciate her
Brenda was very accommodating and patiently gave me step by step instructions on how to set up my unit.
Brenda was very helpful and she explained everything in great detail
Brenda and Zack were very helpful and friendly. Brenda especially was funny. Good people, easy storage, lots of reminders.
Jessica was great!!!! Thr fastest, friendliest service I have ever received. Keep up the great work young lady.
Brenda was outstanding and welcoming
Christine g helped get me a unit quickly and painlessly
Brenda was great and helped me a lot!! Thank you again
Brenda was great! The best public storage in the 757!
Ms. Brenda was very helpful, engaged and knowledgeable. She helped me step by step and it was a stress free process.
Christine walked me through my rental process, and she was very thorough! Answered all of my questions and was quite pleasant to interact with.
Brenda is a good employee really been good to me.
So far so good. Miss Brenda was extremely helpful. Public Storage is so much better than Life Storage. Being in the military they’ve made me moving experience so much easier. Couldn’t give this company a higher recommendation.
Very responsive personnel in a clean, well- lit building! Nancy was so helpful and took time to help us find an appropriate storage space in this well-managed, conveniently located facility! Makes life a little easier! Thank you Nancy & Co.!
Very professional and expedient service from Christine G! Couldn't have gone smoother :-)
Christe G. Provided great customer service!.
Brenda and Karen are great at helping out at finding the best storage for my family. Karen was real wonderful. She knew how to entertain people when she was showing the unit .she knew what to say and ask useful question like how big our stuff were gonna be and how much big stuff etc. I recommend others lookin this place out if u need a place to store your stuff.
Brenda and Karen Are The loving and caring person I have Met They were Amazing with helping me get a storage I will highly recommend them to anyone.....
Brenda was fantastic! She was a huge help and got me in and out expeditiously!
Brenda is a great help and great to talk to.
Brenda thank you for helping set up an online account. She is super friendly and always helpful
Ms.Brenda has shown me excellent customer service and I have rented since 8/21. She is the reason why I keep renting from public storage. She is very helpful and nice.
brenda very excellent good customer service I enjoyed my service today okay
Brenda was extremely kind and so very helpful! I really appreciated her help!
Brenda was an excellent help. Really appreciate working with her!! Thank you!!!
Brenda was very informative and did her best to make sure I was taken care of when I needed anything .
Brenda was absolutely wonderful and her customer service and people person skills make this a great place for someone to come secure their things and be sure everything will be ok!
Brenda was very nice and answered all my questions
Brenda was amazing.
Christine was very professional and great personality.
Very helpful and polite love her energy would strongly recommend
Great service!! Brenda was extremely helpful and kind!
Brenda is very friendly. She is awesome and very helpful
Brenda has the best customer service
Brenda was great have had for 12 years and always been accommodating keep up good customer service
Mrs Brenda was a great and wonderful
Brenda was the sweetest lady , and helped me out so much today. Coming off of deployment and needing to get into the unit was just a breeze with her !!!
I had a great experience at this location with Brenda, Great customer service and had lots of information!!!!!!
Brenda was so helpful and energetic. She made sure I was well taken care of. Definitely will refer other people to her.
Great service! Thank you Brenda!
Brenda was very helpful! She made everything quick and easy!!
Ms. Brenda was great, and had a great personality! Helped us vacate easily!
Brenda was a huge help and made the process very easy!
Amazing service, thank you Christine for all the help.
This was my first experience with public storage and so far I am very impressed. Brenda was so helpful, sweet and just an overall pleasure to deal with. I am very happy to have chosen this storage.
Brenda is great!!! Her customer service is AMAZING and I have a wonderful experience every time I come to the property. She is always friendly and welcomes me every time. Public storage needs more people like her and Christine G. She is also wonderful to work with.
Brenda is courteous and very professional. She is very friendly and helply. Go see her if you need storage
This was my first time having to use a storage, and moving can be so hectic! This was one of the best places to make me comfortable about my belongings being there. NOT TO MENTION; Brenda, is AMAZING! When I first arrived there were not any carts to make our move to the second floor easier! Brenda went around and fortunately found us one (the building is HUGE) if she didn’t we would of been there way after the 9pm and could of got penalized so she helped tremendously! Also, after an exhausting move I didn’t lock my lock correctly and once again BRENDA called me and informed me my lock wasn’t locked correctly and that she had noticed that doing her end of the shift round. THERE IS OVER 1400 units There and she spotted my lock incorrectly locked, imagine how many others she notices and then CALLS and helps people properly secure there unit. I always think I’m leaving something or forgetting to do something but I know when I leave my storage unit, that if I do, Brenda will see notice it and give me and call and that’s why I trust public storage with my belongings.
Great service!
Christine G was very helpful
They are so sweet, Mrs.Christin G and Mrs.Brenda went beyond to help me when I was really in need. There personality was very welcoming. The other storage unit lady where my belongings is at had to leave early then what she told me on the phone. But I went to this unit and they was great at assisting me with my unit even though my unit was not at there location. Great Job ladies I really appreciate your help may god continue to bless you. I say that to say you just never know what people are going through. Thanks again
My experience was great. Brenda made everything quick and easy for me. She was great to talk to you, if you ever need a storage unit. Brenda will get you all setup.
Christine G and Nancy was amazing and very customer friendly!
Ms. Christine Gress was AMAZING. She gave us detailed information for our knowledge and well being for the unit. Gave us a detour for personal benefits and gain. We thank you Ms Christine and forever be blessed🙏🏾
Ms. Brenda is the bomb. She. Has awesome customer service. I recommend that you stop by and see her.
Brenda was magnificent!!!!!
Brenda was amazing. Worth a company car. 5 stars
Brenda was the coolest most bestest help ever! Give her all the rasies and her own company car!
Brenda is great, I have a pleasant experience every time I come to the property. She is always friendly and welcomes me every time. Public storage needs more people like her
Talked to Brenda at the desk and had an amazing time. Gave us all the information we needed and was extremely friendly and helpful
Brenda was very entertaining and also very informative. She made my public storage experience very easy and I feel very confident. It was a good experience
I have used PS in many states as my husband & I are truck drivers. The manager, Brenda, pure awesome sauce! This place is clean clean! Her demeanor is so pleasant. She patiently helped me with my split payment. Really guys I feel we’re getting our bang for our buck! Thanks Brenda!
Brenda gave me and my friend great service when it came to looking for a storage unit. Very welcoming and had a good laugh when communicating
Brenda is very nice and helpful!
Brenda was amazing! Made everything super fast and easy!
Brenda gave great customer service and was very nice!!!
Brenda was such a pleasure to deal with.
Site is very clean, super close to ODU.
Storage units are clean, temperature controlled, easily accessible and secure.
Very comfortable with my decision to store my valuables here.
Brenda was so friendly and helpful. Made the process super easy. Came to the property to get a unit and she made it quick and easy.
Great experience, would recommend Brenda was very helpful!
Brenda was excellent, very detailed in description.Also helped find the nearest exit for faster travel routes and provided extra supplies for our move.
Brenda is awesome. Friendly and helpful
Brenda was extremely helpful and kind throughout the entire process
Brenda is excellent. Great customer service skill. Very friendly and great property
Brenda looked out for me. Even though rates were going up, she requested an extension of my current rate on my behalf without my asking. Got me 6 month extension b4 my rate goes up. That is exceptional, customer oriented service. Thank you, Brenda, glad you are at the 35th street Public Storage in Norfolk.
Brenda was the coolest ever. fully recommend for military.
Zach gave us great service and assistance!
Brenda was extremely helpful and very knowledgeable when it came to answering my questions. The location is very clean and they offer climate controlled indoor units as well!
Brenda here is my girl she has the best mgr
Brenda is absolutely awesome and very friendly. She is the best. No one like her. Great customer service skill
Great public service Miss Karen was very welcoming and helpful on getting us our little storage unit, extremely friendly and gives you the how to so there’s no way you can mess up would rec
Brenda was so much help. Really great customer service, 10/10 would recommend.
Today Christine helped me sooo much and I appreciate all her for all her help! Come see her!
GR8 spot
Brenda was super nice and very professional and was great help I definitely recommend coming to 35th st and if I ever need storage Ik where I’m coming
Brenda is absolutely awesome. She was very helpful with my move in process easy. She is very friendly. Great customer service skill
Brenda
She is the best, very flexible to help and understand her customer.
Brenda was great very helpful and informative! Very kindred sprit and good at her job
Great service! Brenda has always been extremely helpful and made my experience at public storage fantastic.
Zach was very helpful. Friendly and courteous. He took the time to help me out. He was patient wit me. Brenda was helpful and took tine to look up my account and answered any questions I had
Brenda is extremely friendly and helpful. Always gives me my gate code when I forget it. always helpful when I need a cart. Thanks for the cook out recipes. Christine is helpful and friendly
Brenda was amazing and helpful. Also Christine.
Brenda is totally AWESOME! She is so helpful and intuitive for everything in the storage unit business. Thanks to her!
Brenda really was friendly and helpful at Public Storage.
Brenda was amazing! She gave us all the information and was so patient with all of our questions! She was immensely helpful and this process was so easy and I'm so relieved this is all taken care of!
Brenda was super helpful and amazing helping me switch units. Always works really hard to help me.
Brenda always gives us a pleasant experience. TOP NOTCH!!!!!
This storage is one of the best storages I have experienced. Great communication, amazing cleanliness, and top notch staff. Would recommend 10/10
Brenda is super awesome! She has always looked out for me for almost everything, such as disputing certain payment errors in a timely fashion and helping me get my stuff to my storage unit. (Super helpful when I was pregnant and couldn’t make too many trips lol)
Only thing I would say I dislike about Public Storage is just that they raise their prices on the same storage unit over time and that kinda sucks.
Ms. Brenda has wonderful customer service