Very clean area and felt very safe
Gladys is always great to work with when I purchase auction units. One of my favorite spots to go to.
This storage facility is what the doctor ordered in essence of the phrase. My experience with renting a storage space for the first time was informative instructional and so beneficial. This experience was due to Ms. Tina at the Gum Road office She was so helpful and professional with all my questions and concerns. I will definitely promote storage usage based upon my experience and expertise of Ms. Tina's special attention to her customers. Sincerely thank you 🙏😊
Amazing space. Superior customer service. Perfect for any storage needs you may have. Highly recommend.
Very easy to get set up! Great customer service from Tina!
Tina is always so polite and calm when helping me! Even if there is a problem she make sure to walk me through all processes. I truely appreciate being treated fairely amd like a HUMAN BEING in this current economic climate👍🏾👍🏾👍🏾👍🏾
Tina was amazing and two helpful. Thanks
Tina is wonderful and super helpful however Public Storage home office needs to STOP the surprise frequent and significant rate increases!
Tina was is amazing! She was so helpful and understanding of what I needed. Definitely recommend Public Storage on Gum Rd!
Mrs. Tina was the best manager and gave the BEST customer service I could have ever asked for. She was always helpful and went above and beyond the call of duty. I was hesitant at first leaving my personal belongings in storage but she reassured me that all would be fine and it was. If I ever need storage again I will definitely go back to them again because of entrusting them with my property and having a great experience. Thank you!!!
Ms Tina did an awesome job with helping me get everything and made sure i was well taken care of Ms made sure i got my rightful refund
Ms. Tina hands down is extremely helpful and professional. Her customer service makes you want to keep you belongings with this company.she the best!
Very clean and very professional staff. Definitely will use this next time I need to store something.
Susan was great help and was very knowledgeable
Smooth move in. Thank you for your help Shawna
Great storage and great service!!
Tina is fabulous once again she pulled me out the gutter!! Thank You!Tina Tin💃
They are the best!!! Tina the manager, was amazing. Very professional, friendly and accurate service. Great service, and very knowledgeable. I definitely recommend to anyone in need of a storage facility.
Excellent storage place . Very helpful and very professional
Working with Tina has been great.
I am very pleased
with Ms Tina’s customers service she is always pleasant and professional
As much as I like their convenience and storing my stuff here. The number one thing that really really gets to me is that there is no email address to contact them. You HAVE to sit on the phone with them via calling or messaging. Very very frustrating and inconvenient.
Update, was called pretty quickly after this review, I just didn't get to update it. They addressed my concerns, but still not 5 stars because you HAVE to call them, no messaging or emails.
Super easy to access and very affordable, almost didn't even have to talk to anyone
Very professional and helpful
Using their dollar deal for two storage units
Tina was very kindly and very helpful and very polite.
Tina was so patient and kind she made the whole experience wonderful
Michelle was the only person out of 4 representatives that provided 5 star service!
Very easy to rent a storage unit!
Easy set up. Clean, very well managed.
The folks at public storage in Western Branch are awesome. They got me a unit within 15 minutes. And not more than 10 minutes I accidentally broke the key off in the lock. The gentleman who works there went above and beyond to get it out and get the lock back working. Just all around friendly . They were so helpful in a time of need
GREAT STORAGE GOOD WOULD USE AGAIN SORRY FOR CAPS!
Shawna gave me great service when I needed it the most! She helped me resolve a problem with my unit and was very professional!!!
Jasmyn, Melinda, Tina, Shawna were OutFuckingStanding!!! I have had the absolute worst experience with Harbour View storage and they have assisted me, kept me calm and just made my experience wonderful..... Make them Director's They're customer service skills are amazing.
My experience with public storage service on gum rd in Chesapeake was pleasant.
I went to Public Storage looking for a storage space, Tina was considerate and helped me find a space within my budget.
Tina rocks! She's polite and professional!
I have had nothing but the best experience here! Best customer service A++ Thanks Tina!
I absolutely love this facility. Tina always handle any issues or concerns I have quickly. The grounds are kept really clean, most importantly I haven’t seen any rodents which is good! I’ve been renting my unit for 2yrs and haven’t been disappointed with the upkeep, Tina is the best :)
Tina. Very nice and made the experience stress-free and reassuring. Thanks Scott
Tina was awesome! She is very knowledgeable , courteous, and helpful.
Tina is absolutely a gem. She made my visit so pleasant . She was so friendly and very informative .
Thanks Tina
I enjoyed working with Tina. She was personable, professional, knowledgeable, patient and funny. Customer service was exceptional!
I would like to take the time to give an outstanding review to Tina the residential manager at the gum road facility. Her customer service skills are fabulous she takes the time to help her customers her knowledge of the job helped my transition from the hanbury rd. Facility to the gum rd. Facility extremely easy!😉 thanks for everything your the best bravo Zulu!🤩🤩😎
Ms. Tina was awesome.. Great in customer service. She gets a 10!!
Tina has great customer service and always helpful
Miss Tina was very welcoming and helpful,I appreciate all of her help.
Great customer service! Special kudos to Linda such a sweet heart!
Linda was extremely polite and helpful throughout my visit A+
Tina was very helpful with her service and helping me get set up.
Linda was very helpful, and knowledgeable. Great service :)
Amazing Tina is amazing great help. Recommend this place to anyone. Process was so easy and quick
Tina was very helpful with getting me what I needed.
Linda was a great help and super friendly!
Tina is a great person to work with.....
So professional
Tina was so helpful and nice
Extremely friendly manager!! Tina is such a darling!!!!
I stored items at Public Storage for approximately 5 months. Customer service at this facility I used was excellent. Tina, the site manger, was exceptional. She is very professional, customer friendly, and very knowledgeable. In my opinion, she is a key asset to the company. Please be advise however, I found Public Storage competitively to be rather pricey!
Linda is absolutely amazing! The lot stays clean, they always have what you need. Very happy to have found this place!
Great Location . Linda is very helpful!
I've been a customer for over a year. I have never had a problem. The employees are always nice and the property is always very well maintained.
The answering service was easy to use and helpful to make Reservation. Once at site, Tina was very helpful and easy to work with. Space was clean, pricing is a little high for small space
Linda has been the best help! She is so nice and easy to work with. I couldn’t ask for a better experience!
This storage facility is awesome! There quick and the facilities are clean and well cared for. Excellent customer service as well!
The staff is pleasant knowledgeable and accommodating. I forgot the staff's name who was working but she has wonderful customer service skills. The spaces are clean accessible and safe.