Public Storage Self-Storage Units at 216 Las Gaviotas Blvd, Chesapeake, VA

Tina was very helpful in explaining all the parts of the process and the various fees, etc. I particularly appreciated this because the acoustics in the room made it difficult for me to hear. She took the time to go over everything until I was full able to understand.

Wonderful experience with Ms. Nancy at the Battlefield Office. Excellent customer service!

What a great unit. Clean easy to get in. Helpful staff!!!

We went to check out the storage facility before we move to the area. Karen was a huge help and absolutely fantastic. She was very helpful and answered all of our questions.

I had a short term rental space and it served my needs. When I called to vacate the unit Michelle H. was very helpful in making sure that my account was closed promptly.

Karlee was very knowledgeable and extremely helpful. We went into her office to find out that we actually made the reservation incorrectly. Karlee explained to us how she was going to correct the situation and then within 5 minutes and no hassle we had a new reservation. Karlee then took the time to help navigate us around the Public Storage app and how to use the app to open the gate at our storage unit. I was highly impressed with her helpfulness and customer service.

Good storage

I recently stopped into this location of Public Storage for some information regarding spaces; I am looking to move sometime in August and wanted to have all of my information together. Karen showed me a couple different spaces and we discussed the E-Rental option. I love the idea of being able to utilize a Kiosk to handle this transaction, especially considering everything that is going on in the country with Covid. When I am ready to make my move, I will definitely be using Public Storage! Thanks Karen!!

To expensive

Very unprofessional!! They treat their customers crappy. I have listened to recordings of the district manager being extremely hateful and mean. He accused someone of something that they are not responsible for!!! DO NOT USE THEIR SERVICE. Hes trying to create fines and make charges unnecessarily.

Katherine is doing a great job. She walks the property regularly. Ive stored here for a while and she is always very helpful.

I NEEDED SOME MOVING BOXES AND THEY HAD THEM . GOOD SERVICE AND PRICES

I went in looking to rent a unit due to an unexpected move. Karen was thoughtful, considerate and extremely professional while assisting me. We went over size and price options and she helped me get into the best unit for my situation. I went to a few other storage places prior to visiting Public Storage and am so glad I made the choice to rent from Karen! I will use her store for all of my storage needs and recommend Public Storage to all my friends!

Karen was wonderful to work with, she was very personable and even though we were not able to use her facility for our needs she stopped at nothing to find exactly what we needed at another location. She was warm, friendly and compassionate. Great customer service!

Staff is friendly, units are typical for storage; Not that exciting, but you've got to put that stuff somewhere.

Natasha was polite and helpfully. I would definitely rent there in there in the future. I will most likely recommend this storage.!

Karizma was awesome and so helpful!

Very helpful

Terry is very pleasant and very personable,,

Terry was excellent and extremely funny, would come back just for her

They told us we could get the rest of our stuff out on Nov 1, so we weren't out driving on holloween with trick or treaters. Lie. We were there one hour Nov 1st grabbing a few boxes and therefore they want us to pay 97 dollars for the whole month of November. Ridiculous. Don't use them. Prorate for a day fine, prorate a week, fine. A month is ridiculous when they suggested waiting till the 1st.

Ruth helped me and my wife in the selection of a storage unit today. She provided top notch quality service for this event. Stop by and see Ruth for all your needs.

Mya was helpful, knowledgeable, patient, and kind.

Stopped into the property the other day and Kodie helped me with all my questions and was very friendly and helpful!

Kodie was awesome! Prompt and moved us in quickly

Love this place! Kodie has been so helpful on many occasions. She has always been helpful. The property is clean and safe. I would highly recommend it.

Tammy walked me through everything I needed to know, took her time an made sure i understood everything.

Excellent service with a very friendly staff!!!

Kodie was a great help

Very friendly and quick to help. Explained all the details of the rental agreement and showed us the storage unit which was very clean. I have used this storage for a few years and have been very satisfied They also have great deals for move in.

Kodie was great and pleasant to speak with great customer service.

Kodie was very helpful with everything and very respectful and made sure I had everything I needed for my unit.

Kodie politely answered all of my questions, Happily showed me the units avaliable, and Helped me choose everything I needed to get the rental space. Highly recommended.

Kodie was great to work with! Professional and efficient.

Rodney was very helpful and helped me get what I needed quickly

Rodney was very helpful. If I had any questions he was there with the answer and made the whole process quick and simple

Rodney was great , he was very professional!! Rodney also was very knowledgeable .. he got my family in and out !!

Rodney was so kind, helpful, knowledgeable! He helped me pick the right unit and right terms for me. Definitely recommend this location!

Kodie is really nice and the property looks well maintained.

Kodie is wonderful everytime I come in. Thank you for all the help. I would recommend this place for anyone that needs storage

Awesome and very knowledgeable!!!! Kodi was awesome and helpful!!!

My experience has been excellent. Kodie helped me feel extremely comfortable in deciding to use this facility. The sign up process was efficient and my questions were answered without hesitation. I would not hesitate to recommend this location and Kodie, A+.

Very Good Customer Service , Kodie was very helpful and patient

Kodie was extremely helpful! I called and inquired about a unit to hold all the belongings in my house she gave me answers to all my questions and was very polite! She even recommended a few products that would help protect my belongings while in storage. I will definitely be recommending this location to all my friends and family!

Clean and easy access for customers.

Had a great experience with Kodie. She is very knowledgeable about her business. Would recommend this location.

Finally made it in to get a locker Lauran was so helpful, clean place

I went there today to get a storage unit. First time I’ve ever been to this location, I was helped out by Kodie. She was Very nice and very helpful, they had just what I was looking for.

Amazing service, friendly staff, all around wonderful. A special shout out to Kodie, shes a doll.

Shout out to Kodie !! She has great customer service and was super helpful to me ! Give this girl a raise ;)

Looking into moving into the area and Kodie was very informative. Will definitely be using this business thanks to her excellent help.

I met the property manager Kodie while I was helping some friends move. The property is nice, Kodie was extremely friendly to us and overall I say great customer service. Thanks public storage- Good work deserves recognition. Keep it up!

Amazing service! Kodie was really helpful and knowledgeable. Would recommend using this place for your storage needs.

Kodie, you rock! Helpful, courteous, knowledgeable! Definitely recommend this site for anyone looking for storage facilities !

Came in to look at different units for when we move our things to VA. I was helped by Kodie. She was very friendly and knowledgeable on what we needed to store our home. I thought I would need a much bigger unit but she talked to me about how I could store my stuff to use the all of the space for a smaller unit and save money. It’s very refreshing to know that my best interest (and wallet) were being taken into account instead of being “just another customer”. I will definitely be back to this location when we are ready.

Kayla was so helpful and pleasant! She was very informative and I would recommend her and Public Storage to everyone.

Kayla was amazing. She was very helpful and has a great personality

Love this place! It's always clean, and quick to fix any problems you may address. Best part about it is Kodie's smiling face!

Very professional and courteous service, thanks Kodie!

I work for a moving company and got the pleasure of meeting the manager Kodie while helping others moves. This location is clean and nice. Kodie was nice and excellent in customer service. If I ever need a storage I will come here.

Very professional and super clean. Fantastic customer service. Thanks Kodie

Kodie is really nice and awesome to talk to!

Ran in to get info about storage and the lady was very nice.

Bridey was kind and very helpful!

Horrible Customer Service Had inquired here a year ago about a unit, the service was horrible. After signing contract, was told they would not remove their lock until I bought a lock in or I can buy one of their pricey locks.Tried for almost 2 months to get into unit. When we did show up on property, they were closed or out to lunch. The gate was broken and the pot holes on property can damage anyones car. Still being charged for a Unit my daughter NEVER got possession of. Brian is the new Manager and is as Shady as prior Manager (Chris) who promised would handle account. BE AWARE.

Kodie was very pleasant. I was late for my initial appointment and she waited for me past closing to check me in. Great service!

Kodie was really great at helping me get the right size space for a good price. She was really great at explaining things to me. I would recommend people storing here. It is nice and clean. Thank you

Great job, Kodie. You did a fantastic job explaining everything!

Fast and easy with Kodie

The representative at this location- Bridey I believe was her name- did a fantastic job of explaining the process of renting out a unit. I have never needed a storage unit before, so I am glad that she was very knowledgeable about the entire process! Definitely recommend this location for anyone who is seeking extra storage space.

Spoke with Bridey about pricing and the details of using this location. Bridey was super friendly and helpful. More businesses need employees like her. She was able to answer all my questions to my satisfaction.

Bridey provided great customer service. She was very friendly and treated me like family. I will definitely recommend this place to others.

My crew was doing a job close to this site last night, and the young lady on duty, Bridey could not have been more helpful. She was professional in every aspect, providing information and answering questions that my foreman, Ralph needed. She even made him laugh under wet and rainy conditions.. Help is often difficult to find these days, even more so, given freely and so cheerfully.

Raeven gave me a great customer service, I will recommend public storage to others.

Raeven is awesome!!

Marcos was excellent in helping me pick a storage unit and orienting me to the property. Very polite! Property was clean and I feel that my things are secure. Nice job.

Great service never had better

Wonderful service. Raevan was very helpful and knowledgeable. Thanks!

Easy and fast sign up. Raeven was very friendly and helpful!

Exceptional service! The Property Manager exhibits the finest customer service experience for all of her customers. She treats all customers as of they are the only customer. She is always polite, greets you with a smile and takes care of her business professionally. I have recomm

Kayla is awesome!

Excellent Service, Raeven was very friendly and helpful

Kayla was very helpfull! Fast and easy experience.

This facility is very convenient to where I live. I had a great experience working with Kayla, she was very knowledgeable and was able to provide answers to all my questions. While I was setting up my account a client who was moving out came in to turn his lock in. He said he had a great experience working with them and they were always friendly. Our unit was very clean when we went to store our belongings. The only down side is that the entrance is very narrow, so if there is a car at one of the units right inside the entrance it is impossible to go through without having to have them move their vehicle. The touch pad to enter is also placed right by units and hard to drive up close to, so again if there was a car at one of the units by the touch pad to would be inconvenient to enter, you would have to get out of your car and enter the code. Two things they didn’t consider when they built this facility. This is the only reason I gave my review a 4 instead of 5.

Raeven has provided me with excellent customer service and was very helpful with helping me make a decision!!

We signed up for a new storage unit today with Kayla and it was easy and awesome! Great service. Everything was explained and all questions answered.

Kayla & Raeven have a great attitude and their customer service was awesome. Would definitely recommend

Raven and Kayla are awesome!!!!

Raeven and Kayla were super duper and very helpful.

This was super easy and Raeven was awesome she explained everything perfectly! My first time buying a storage unit and I must say their were NO complications.

I came in today for a unit and Kayla was such a big help! Great customer service!

Although this facility needs an upgrade, the best part of the experience was Raeven. She was polite, friendly and professional.....a nice experience

Raeven was very pleasant and knowledgeable. Smooth experience.

Clean place. Nice staff

Just got home from renting my space. Raeven was extremely helpful and thorough. My wife and I are remodeling and needed a space quickly. Now I can have my garage back. : )

Raeven is always so helpful and cheerful! Love her!

Raeven was very polite, knowledgeable and accommodating. Excellent service.

The young lady Raeven who has been at this site for weeks now has been very helpful. She is very knowledgeable and always has a smile on her face.

The young woman who works at the front is nice, chipper, and very helpful. I have been in twice while she has been working and she was a bubbly change of pace from other employees I have encountered in the past.

Tesha was very helpful getting me set up with a storage unit. It was a nice clean unit with easy access.

Tesha was extremely friendly , knowledgeable and helpful. Took time to review everything I needed to know.

Manager very friendly and courteous. Highly recommended

Tesha, who manages this property, was both professional and considerate. My unit was in great shape and if there are any problems, with security lights and such, I will see them fixed quickly. Moving now but would definitely use them again. And, thanks to Tesha, I'll look for Public Storage first wherever I go.

Tesha is fabulous. Very polite and cooperative.

Tesha, was fast efficient and friendly!

Last spring, I helped my sister-in-law move some things into a unit because she was leaving the area temporarily. The staff was very friendly and helpful, and the space was very clean. She has been very happy with the cost and the service as well. When I've had to go back over there, I've always had easy access, and I've noticed that the place is always clean.

Tesha was awesome. Had understanding of policy

Tesha's attitude is excellent

Tesha is so nice and helpful! Highly recommend this storage facility!

Great service! Thank you for your professionalism and prompt help Tesha!

Tesha was great and I enjoyed her help very much.

Great customer service from Tesha

Tesha was great

Tesha happens to be one the most pleasant person's...truly an asset to Public Storage..follow Tesha's lead

Ashley did a great job helping me get my unit and helping out with my daughter.

Tesha has great customer service and a wonderful attitude. Would definitely recommend!!!

Ms. Tesha provided outstanding customer service and was very informative towards meeting our storage needs. Made my consideration to use public storage easy!

Trisha was Awesome!

The manager Tesha is very courteous and helpful. She greets every customer with a smile and you can tell she really loves her job. Keep up the great work!

I had a unit for quite a few months and was very satisfied with the company. The person I had been dealing with, Tesha was an excellent representative of Public Storage. She always was available to take care of any questions I had. She knew the operation very well. There is however, one suggestion I will make. The unit I had and in several other areas there were puddles of water when it rained. Of course one large one was right in front of the unit I was renting. There were several times I had to walk through it and it was deep enough to soak my shoes. Other than that, my experience at Public Storage was a good one.

Tesha was very friendly and helpful.

Very welcoming place I'd definitely recommend this place to anyone. Thanks Tesha!!

Tesha was absolutely amazing with her customer service!! She really made my experience there a pleasant one.

Wow, great service

Tesla was a great help, professional and courteous I would recommend this facility and her to anyone who is in need of a place for stowage. A real pleasure meeting with her!

I went by today to see about getting a storage space. Even though they were booked up, Tesha was extremely friendly and helpful. She searched around for another nearby location that had what I was looking for available. I would definitely recommend them.

Yes he provided great customer service!

I was greeted with a friendly smile. Tesha showed the available units. I like that she made it quick and easy. I appreciate her consideration for my time. She also called a few days later to check how my move in went. Awesome customer service!

Stopped in to check prices and Tesha was great. She seemed to care about my needs and was willing to help. I will definitely come back to Public Storage. Great customer service.

Awful customer service, no help with bill payments. Customer service line was a waste and refered back to the unit. Supervisor didn't want to be interrupted. BE VERY CAREFUL of any/all payments

Because Tesha was so wonderful I recommend this to everybody

Good people got everything I need to store in there just fine

I meant to write a review the other day but misplaced my card. I visited this location on December 1st and had no idea what size I needed and was stressed to the max. Shawnon ( I hope I spelled that correctly) was wonderful. She was very patient with me. She took the time to show me multiple units. Unfortunately while showing me the final unit my husband called to say he decided to sell our stuff, rather than store. While we didn't rent, thanks to Shawnon, if we need storage in the future Public Storage will be our go to place. Her personality turned a stressful day into a happy one. She requested that I leave a review and after all she did for me its the least I can do. I would highly recomend this company. They hire very professional and patient individuals.

Tesha was real helpful

I will be recommending this location to many people, the staff was very friendly. Miss Tesha was very informative and efficient with all my questions and concerns and I will be returning!

Tesha was such a great help to us setting up our storage needs. She even helped us find a good place to get barbecue, since we are new to the area. Thanks Tesha!

This place is great!!! Tesha is amazing and so nice and very helpful. . :))

Tesha is amazing! Thank you so much for all of the help!!!!

Tesha was amazing!!!! All I did was tell her what items I had to store and she knew EXACTLY the size I needed. Very friendly which is a must!!

Had the most awesome experience in getting my storage unit Tesha was awesome - new the business - very informative - polite and and joy to work with I definitely will continue to use this site for storage now and if needed in the future I have to change the storage size the best day and it as an easy process - the young lady took care of it all - she really cares and seems to love her job Thank u Tesha Conchi Chesapeake va

Tesha was very helpful and very professional. She got me in and out in a timely manner, answered any questions I had! I would highly recommend this facility to anyone.

I would recommend this place and Tesha is very helpful.

Wonderful service from Tesha, extremely helpful!

Tesha answered all of my questions and proved to be knowledgeable of the locations and units. Great customer service.

Tesha, was great and her Customer service skills was awsome.

Tesha had wonderful customer service skills. SHe answered all of my questions even though I i was only inquiring about merchandise. Thanks again Tesha

I had a great experience. Tesha hooked us up. Thanks.

tesla gave me great service every time I came there

Went to public storage with questions about renting a unit in the future. We will be moving in the next few months so I wanted to know details which Tesha explained everything I need to know. She was very professional. Look forward to renting soon!

Great place for storing. I've used public storage for a few years and never had any issues. Customer service is spectacular thanks to Tesha and the place is always clean. Thumbs up for the A1 five star quality.

Tesla showed me the right space I would need and was very professional

I have rented many storage units and the service provided by Tesha was second to none. Within minutes I had the unit that best fit my needs. She seems to always have a smile on her face and is there to help every time I go there. Thanks Tesha!

super convenient, friendly service! would definitwly reccomend this place!

Very nice job Teisha!

Tesha thanks for your help. Didn't quite know exactly what I needed but you helped me figure it out. Thanks a lot I will be a returning customer

Tesha was fantastic. She helped us tremendously.

Good.

Great Customer service. Friendly and very professional. Thanks Tesha!!!

Tesha was awesome! Great experience, pleasant and made everything smooth. Best storage experience. Highly reccommend.

Wonderful customer service. Tesha was very professional. I would recommed this location and her service to everyone.

Great Customer Service! Tesha explained everything very clearly. The property is in good condition. I would recommend this storage facility to others.

Nyasha was very helpful. Great customer support.

Went to the storage facility on Las Gaviotas Blvd. and Kesha took me on a tour of the facility and showed me the different size units for rent. She was most helpful and very knowledgeable about all that paperwork. Kesha made the whole experience pleasant.

Awesome Tesha... You made it happen. A storage wife

Tesha was very kind and and helpful.

Well managed by courteous office staff. Helpful customer service from Tesha.

Good service. office was hot, but we opened the door.

Awesome experience in here today I appreciate the customer service and I appreciate the quickness from Qortesha

Easy check-in. I reserved a storage unit to start Saturday. Ran into problems getting in to sign contract on Saturday morning, so Tesha allowed me to come in Friday evening. The office closed at 6:00pm, however Tesha was happy to stay about 10 minutes over to get me all set up. Thank you Tesha

Great

My experience today was great..Tesha was very helpful with helping me figure out what size storage unit I needed and explaining everything thing to me and she was very friendly. Would recommend public storage to anyone!!

went on website to sign up and get a storage unit. website was easy to use and property manager Tesha called me and set me up with an appointment. went in and got a storage unit. great customer service, would recommend to everyone. place is very clean and staff is very nice.

Nice customer service.

The young lady, Tesha was very helpful. She gave me a unit inside. Then I locked my keys in the car, and she gave me a phone number for a locksmith. I was very grateful for her kindness.

Great customer service from Jamie today Thanks for the support, really felt like family instantly

Called to check on pricing, manager there was great! Gave me all the info I asked for and had a really great attitude. I really appreciated all the help and willingness to answer my dumber questions, this phone call made my decision for me. Thanks Jamie!

We love this location.... rented here & would recommend to anyone! Very clean units & a shout out to the awesome staff who were extremely friendly & helpful!

Jamie was awesome made everything very easy

Very clean facility and awesome customer service. Would recommend to anyone.

Jamie was very attentive and made sure I received all the information I needed

Great job jamie...thankful for the help and guidance that you gave me today..

Nice person and good customer service.... cedar road is a good location

This is a great facility in a convenient location. The service Jamie provided me was well appreciated.

Love this location... Will rent here anytime and recommend to anyone, a shout out to the manager Jamie , thanks for all your help

Went to get some supplies due to me moving and Jamie helped me with everything, thanks for the customer service. I recommend this place for military families

Jamie provided great service and was a definition of professionalize

Ray is awesome!!!!

Jamie provided great customer service. Go Cedar Road!

Great storage facility! Employees really go that extra mile for you! The manager Jessica is professional & very helpful. Thank you!

Devin was awesome and the experience was fantastic!!!!

I would rent again from here. Great people!!!!