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Public Storage Self-Storage Units at 3281 Western Branch Blvd, Chesapeake, VA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Small, Medium & Large Storage Units
- Outdoor Storage Units
- Property Manager Lives On-site
-
5'x10'Online only price$ 49/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 49 /mo $ 70Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 49/mo
Medium 5'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 49 /mo $ 70Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 55/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 55 /mo $ 110Best Price Label+ one-time $29 admin fee
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20'x10'Online only price$ 148/mo
Large 20'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 148 /mo $ 211Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 153/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 153 /mo $ 210Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 183/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 183 /mo $ 251Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Chesapeake
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Chesapeake Storage Units near I-664
Chesapeake self storage is located just off US 17, I-664 and Western Freeway/I-164. That makes this self storage location convenient whether you are coming from Churchland, Western Branch, the Chesapeake Square Mall or the US Coast Guard Base in Portsmouth.
A friendly manager who lives on-site can help you choose from a plethora of outdoor, drive-up options. Preparing for a deployment? Clear out a three-room home with one of our 10x10 storage units, dining room set and all.
Buying or renting an apartment in the area? Stash your things ahead of the move in a 5x10 storage unit, just the right size to hold a sofa, TV and a bed until you move in.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 490)
The attendant was very helpful. I found the gate code very confusing. It took numerous attempts to figure it out.
Professional, friendly and knowledgeable.
I Rented the unit yesterday to move in today. Went to the unit and it was horrible. Had water damage to roof and mold everywhere. So I canceled the unit and they only returned my 20 dollars for a lock. The person there was rude and had zero customer. And why I’m I not getting a full refund for a unit I never moved in!!! No star!!!!!! Don’t rent there!!
Quick and easy process with Ms Regina! All questions were answered! Thankkkkk youuuuuuu!
Regina was so helpful and knowledgeable! Thank you so much!
Great customer service!
Roy was awesome…I would definitely recommend this place to anyone. Thanks again Roy for the outstanding customer service..
Excellent customer service
This gentleman was very helpful and great customer service..A1...
Very helpful and polite.
Roy gave us excellent service and provided us with all the information needed to make our use of the storage easy!
Thanks Roy
Mr Roy Provided Excellent Customer Service and I really appreciate the experience at this location!
Terrific service
Good services good area to be the guy was very firm on explaining everything I need to know
We are super excited to have found this perfect storage unit for our daughter's college items. It was super easy and convenient to move in. We were texted the gate access code and the key and lock was waiting ready inside of the storage unit. Thanks to Roy this storage location will be our go to as long as our daughter is attending Hampton University.
Roy was very helpful
Roy was exceptional in all of his help getting myself and wife a storage unit!
Very informative
Every 6mo they raise the rent over 40%. I rented a 10x20 at $130 and 1.5 years later they want to raise it for the 3rd time to $300. The units are rat infested and all of my belongings are covered in rat feces, they broke the glass on my wine fridge going into my unit without permission, there's no way to contact corporate, customer service just reroutes you back to the property, and they'll only give you 3mo of an increase reprieve but only once a year, while they raise the rent twice a year. Insurance doesn't nearly cover the cost of the damage to my property. It seems I can't attach pictures to my review, but you'd be absolutely disgusted to see what the inside of my unit looks like. DO NOT RENT HERE!!!!!
Wonderful service
Very prompt with procedures. Very comfortable with this storage venure.
Good experience
Roy provided exceptional customer service and was very knowledgeable about the services and packages that the establishment offer. Roy was great and deserves a raise.
Been dealing with Roy a couple of years. I'm am totally satisfied with the business with him.
Great info and service. Thank you
Roy was very helpful and informative and helped me transfer my unit to a larger one with ease!
Roy was extremely helpful in assisting with the smooth transition of renting a storage unit. Thanks!
Great experienced and great with communication skills
Roy was very helpful he walked me through everything
Roy was great!!! Thank you!!!
Awesome customer service provided today by Roy!
Great place had no problems great customer service
Great communication!!!!!
Susan was awesome
Roy was an absolute delight. He made sure I was properly informed about everything and even gave suggestions on where to find local moving trucks.
Great service
Convenient
Roy was very knowledgeable and courtesy
Roy was excellent he service was amazing!
Do not rent from this location, I miss one payment and the property manager stole all my belonging within two weeks of the missed payment. They listed my storage vacant even tho all my boxes where stacked inside, before they even contacted me, they ignored my email and voicemail and took everything. They are a bunch of crooks here. And now I'm seeking legal action
Anna is great. Very helpful and nice. Made moving process very easy
Roy was awesome. He’s very knowledgeable and detailed. He had all the right suggestions. He offers excellent customer service. He knows the property well and the property is well kept and safe!
Mr. Roy was extremely helpful, easy to communicate with, and very understanding of what I needed.
Melinda was extraordinary. Her customer service was five stars plus💖💖💖💖💖
Jaz was very helpful and informative. She answered all my questions and was very polite.
Thank you for you help!
Susan was great
Roy was helpful.
Representative Mr Roy was extremely helpful and patient with me and my reservation. Technical difficulties via the website would not allow me to finish the reservation, but Roy came through and helped me finish it. This is the 2nd time I've had the pleasure of working with him for an offsite unit at 3101 Bromay Ave unrelated to Western Branch Rd storage facility where he works, perhaps due to his expertise. Thank you sir for waiting for me and assisting even after 6 pm closing time office hours.
Very good customer service!!
Linda was very friendly & extremely helpful, I hope to see her every time I come back.
They lure you in with low prices and then increase. I have seen 4 increases in a year to the tune of $50. Beware
Public storage Western branch location was very helpful and ran smoothly today. Roy was such a a great help I really appreciate him for showing me my unit before purchasing...
THANKS MR. ROY 🤠
Quick and Easy to switch units when I needed to, and some of the best prices you'll find.
Very pleased with the price of the 10×10 Unit that I rented on Western Branch Blvd in Ches. Va, and just as Importantly, the kindness, helpfulness, and professionalism of the Gentleman I spoke with on Sunday 07/14/24. As WE ALL KNOW, moving SUCKS, whether to a new residence or into Storage, and to add to it There was a tad bit of confusion on My part, but He was so very patient and took the time to explain everything to Me, which definitely helped make it a less daunting task. AWESOME CUSTOMER SERVICE! THANK YOU!
Roy was very helpful and friendly!
My experience was exceptional, Roy ensured I had everything I needed. His customer relation skills were impeccable. He surpassed my expectations.
The facility manager, Roy, was very helpful. He was friendly, professional and very knowlegeable. I highly recommend this location based on my experience. If the need arises I will gladly do business with Roy again.
RATS!!!
We have been to this storage units over the past years. This time has been horrible. We have rats inside our unit. Rate poop all over stuff, holes in items in storage.
We called and told the manager last week about it. He basically said there's nothing they can do. Recommended putting a pool noodle down, because corporate would not repair the doors where rodents and bugs can get in. We went this weekend to pull everything out to put them in storage cubes . The rats were climbing over the walls inside of the units going from unit to unit.
These storage units are not cheap by far. You would expect them to be in better condition, then what they are. I would definitely suggest you keep the insurance cause you're probably going to be filing it from rats eating away at your stuff.
Definitely will be leaving ASAP. Would not recommend coming here.
Miss Linda at the west Branch store ,very helpful and very kind.I would defintely tell friends and family about my experience.
Mr .Roy was great and very polite and very helpful showing me different units .I love his attitude ,we need more people like this in the world we live in now days 🫡
Roy was extremely helpful and pleasant during a phone call and a visit. Prices are not bad either.
Linda is the most kindest person I have ever worked with when it comes to my storage unit.
If I could do 0 stars, I would!!!
They have rats!!! I lost over $3000 dollars worth of items from rodent damage here, and the insurance will only give $250 max for the damaged items!! The workers act so clueless, but they know about their infestation problem!! Please save yourself the trouble and get a climate controlled unit else where!! I DO NOT RECOMMEND!!
Came here to store my things while in the process of buying a home. Mr. Roy and Linda were so helpful and kind. They got me all squared away and ready for move in without a hitch. Very please with their service.
Unparalleled service in an unexpected place: Roy, the facility manager, actually made a move from Ohio to Norfolk over the holidays less stressful. (Read that sentence again to fully understand just what Roy accomplished)
He was extremely thorough in making sure I had everything I needed, and not only did he answer my questions, he anticipated them. All in all, check-in was a breeze. I'd give more stars if it were possible!
Welcomed with such a pleasant greating and smile! Process was great! Supervisory of all personal belongings is exceptional! Every visit felt safe! Thank you for great customer service! I cant remember her name but my intake was warming!! Great people here!
Roy gave me great service
Great customer service good maintaining property…Great job Roy and Linda keep up the good work
thank you to mrs linda &’ roy for helping me today
Roy was extremely helpful and even offered for us to view the unit before we rented, which made our decision even easier to rent a unit here. All of our questions were answered before we even knew we had them.
Roy and Linda are great I loved my experience
Manager is very nice & helpful!
Wow! What an amazing first time experience. I was very skeptical at first. As soon as I arrived, I was met by a very courteous gentleman (Roy), who actually answered all the questions I had before asking. He reiterated the agreement and was so very courteous, helpful and even gave a few tips on how to properly store my belongings. My anxiety disappeared. Thank you so much Roy for making this a seamless transition for me.
Roy was very helpful and very knowledgeable about the storage spaces. Great service.
Roy (on his day off) and Maurice were very patient and helpful.
Worked with Roy very thoughtful and considerate when talking with others! Great Costumer Service!
I just had the best customer service with Ms. Linda. She really started my day with a smile and a laugh. She answered all of my questions before they were asked.
Roy and Linda are absolutely fabulous!!! They are very helpfuland courteous. They work with you to make your rental experience simple and easy!!!
Roy was a very helpful and informative host and helped me get set up in a friendly and swift manner.
Roy helped me with 2 units and showed me exceptional service. I recommend him to everybody in the area.
Opened my storage about two weeks ago, and Mr. Roy was very polite and helpful. Would recommend this location.
Roy, Susan, and Michael had great customer service, very informative and im very satisfied with my service
Roy was very professional. Went through and explained everything. Pleasure to do business with.
Mr. Roy was very helpful
Roy is great. Very detailed and caring
I went into this office of Public Storage for a rate quote on a unit--the grounds were well taken care of. Roy helped me in the office, showed me around the property and was very helpful. I appreciate the help!
Thank you Linda for your help this morning with questions about my unit you are wonderful and have been of great help to me thanks
Nice and clean very professional
We would like to thank Mr.Roy & Mrs.Linda
for the great service we have received in the last 3 Years. Their help and knowledge have been also great.If you are looking for a storage rental that will give you kind and courtesy service visit there location.Your property will be very safe in their hands.
Excellent service good advice and also provides tips. Rented here 10 years ago will continue to rent now.
Linda was amazingly helpful. She helped me pick the best size unit for my budget. She explained everything in full detail from start to finish.
We downsized our house but didn’t downsize our stuff🤦🏻♀️🤣 Roy was super friendly and helpful when we walked in there exhausted and out of options! He met all our needs and continues to be a friendly face every time we visit! Wouldn’t think of having our storage any place else!!!
Linda checked me in. She explained everything, walked me to my unit and got me everything that I needed. She was very friendly and knowledgeable. Roy helped me with my usual😂😂. I was driving 26ft uhual, I ended needing some major help getting to my storage. Roy helped get out, get in and then back out again😂😂... Thank you guys Soo much. Definitely A1 Service. God bless.
Good customer service especially me.Roy ms.Linda make sure we where okay or made sure we were set anytime we came in 100% recommended
Mr.Roy and Ms.Linda are great people they are very helpful if your ever suggesting to get a storage come here
Linda and Mr Roy are amazing people ! Very personal and knowledgeable. Highly recommend this location !!
Roy is very polite and prompt to help when you need him. I'm glad I choose this location...
Roy was great!! He was very polite and helpful.
Wonderful customer service from every single person I've spoken too!! Keep up the awesome work
Roy at western branch 3281 was very helpful an got us thru a great ordeal give him a 5 star rating very friendly and curtious
Please shop around for the best deals and if this is the location you want to use because what they fail to tell you doing your renting process that you will not get a refund or portion of your money back and you also lose the storage unit if they tell us we are required to have insurance I think we should be aware of that also because people don't have money to just give away.If I could give a zero I would I did do a,review once before this is an update ...I never put a lock on it /boxes inside zip nothing got it one day canceled it the next day and Nothing never came up about no refund in a couple days if you have not received your refund call the store I feel like I was played. I am referring to the gum road office.
I just left the storage location on Western Branch Blvd in Chesapeake, Va. Roy, the manager, was very helpful, polite and professional. He even helped me make a better choice for a unit than I planned. I ended up saving money and have a more conveinient unit.
Great Place. Very clean. Linda is very nice and very very helpful. Always a pleasure doing business with her