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Address

3281 Western Branch Blvd
Chesapeake, VA 23321

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

757-541-2579

757-541-2579

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

757-541-2579

757-541-2579

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 41/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 41/mo $55
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 52/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 52/mo $69
    Online only price
    $1 first month rent

    No Obligation

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    5'x15'
    Online only price
    $ 65/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Outside unit
    • Drive-up access
    $ 65/mo $86
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 67/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 67/mo $89
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 102/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 102/mo $136
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 110/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 110/mo $147
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 203/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 203/mo $270
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Chesapeake Storage Units near I-664

Chesapeake self storage is located just off US 17, I-664 and Western Freeway/I-164. That makes this self storage location convenient whether you are coming from Churchland, Western Branch, the Chesapeake Square Mall or the US Coast Guard Base in Portsmouth.
A friendly manager who lives on-site can help you choose from a plethora of outdoor, drive-up options. Preparing for a deployment? Clear out a three-room home with one of our 10x10 storage units, dining room set and all.
Buying or renting an apartment in the area? Stash your things ahead of the move in a 5x10 storage unit, just the right size to hold a sofa, TV and a bed until you move in.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 398)

September 30, 2023
Google Public Storage Krista McLaughlin
Roy was extremely helpful and even offered for us to view the unit before we rented, which made our decision even easier to rent a unit here. All of our questions were answered before we even knew we had them.
September 18, 2023
Google Public Storage David Allen
Roy and Linda are great I loved my experience
August 29, 2023
Google Public Storage Ayanna Barrett
Manager is very nice & helpful!
August 25, 2023
Google Public Storage Patricia Alvarez
Wow! What an amazing first time experience. I was very skeptical at first. As soon as I arrived, I was met by a very courteous gentleman (Roy), who actually answered all the questions I had before asking. He reiterated the agreement and was so very courteous, helpful and even gave a few tips on how to properly store my belongings. My anxiety disappeared. Thank you so much Roy for making this a seamless transition for me.
August 19, 2023
Google Public Storage Steve White
Roy was very helpful and very knowledgeable about the storage spaces. Great service.
July 27, 2023
Google Public Storage Anne Brandriff
Roy (on his day off) and Maurice were very patient and helpful.
July 24, 2023
Google Public Storage Kennedy Walker
Worked with Roy very thoughtful and considerate when talking with others! Great Costumer Service!
July 13, 2023
Google Public Storage Ayisha Robinson
I just had the best customer service with Ms. Linda. She really started my day with a smile and a laugh. She answered all of my questions before they were asked.
June 28, 2023
Google Public Storage Bill Eastburn
Roy and Linda are absolutely fabulous!!! They are very helpfuland courteous. They work with you to make your rental experience simple and easy!!!
June 19, 2023
Google Public Storage Sir Sundermore
Roy was a very helpful and informative host and helped me get set up in a friendly and swift manner.
June 12, 2023
Google Public Storage Kurt Littlejohn
Roy helped me with 2 units and showed me exceptional service. I recommend him to everybody in the area.
June 2, 2023
Google Public Storage Amy Saylor
May 22, 2023
Google Public Storage O M Robinson
Opened my storage about two weeks ago, and Mr. Roy was very polite and helpful. Would recommend this location.
April 18, 2023
Google Public Storage Qua Johnson
Roy, Susan, and Michael had great customer service, very informative and im very satisfied with my service
April 16, 2023
Google Public Storage Tony W.
Roy was very professional. Went through and explained everything. Pleasure to do business with.
April 9, 2023
Google Public Storage Anthony Cruse
Mr. Roy was very helpful
March 28, 2023
Google Public Storage C S
Roy is great. Very detailed and caring
March 12, 2023
Google Public Storage C S
I went into this office of Public Storage for a rate quote on a unit--the grounds were well taken care of. Roy helped me in the office, showed me around the property and was very helpful. I appreciate the help!
March 2, 2023
Google Public Storage Holly Schaffer
Thank you Linda for your help this morning with questions about my unit you are wonderful and have been of great help to me thanks
February 20, 2023
Google Public Storage Terri Johnson
Nice and clean very professional
February 10, 2023
Google Public Storage ali nunez
Roy was very helpful and knowledgeable about the storage units! Great experience!
February 4, 2023
Google Public Storage Maureen Evans
We would like to thank Mr.Roy & Mrs.Linda for the great service we have received in the last 3 Years. Their help and knowledge have been also great.If you are looking for a storage rental that will give you kind and courtesy service visit there location.Your property will be very safe in their hands.
January 8, 2023
Google Public Storage Shaun Manzano (ProfManzano)
Excellent service good advice and also provides tips. Rented here 10 years ago will continue to rent now.
January 4, 2023
Google Public Storage Christal Shore
Linda was amazingly helpful. She helped me pick the best size unit for my budget. She explained everything in full detail from start to finish.
December 30, 2022
Google Public Storage Beth Altizer
We downsized our house but didn’t downsize our stuff🤦🏻‍♀️🤣 Roy was super friendly and helpful when we walked in there exhausted and out of options! He met all our needs and continues to be a friendly face every time we visit! Wouldn’t think of having our storage any place else!!!
December 12, 2022
Google Public Storage gavanna allen
Linda checked me in. She explained everything, walked me to my unit and got me everything that I needed. She was very friendly and knowledgeable. Roy helped me with my usual😂😂. I was driving 26ft uhual, I ended needing some major help getting to my storage. Roy helped get out, get in and then back out again😂😂... Thank you guys Soo much. Definitely A1 Service. God bless.
December 10, 2022
Google Public Storage Kaliyah Mobley
Mr.Roy and Ms.Linda are great people they are very helpful if your ever suggesting to get a storage come here
December 10, 2022
Google Public Storage Jayvon Parks
Good customer service especially me.Roy ms.Linda make sure we where okay or made sure we were set anytime we came in 100% recommended
December 7, 2022
Google Public Storage Stella Cooter
Linda and Mr Roy are amazing people ! Very personal and knowledgeable. Highly recommend this location !!
November 9, 2022
Google Public Storage Agnaldo Neves
Roy is very polite and prompt to help when you need him. I'm glad I choose this location...
October 31, 2022
Google Public Storage Kameri Floyd
Roy was great!! He was very polite and helpful.
September 22, 2022
Google Public Storage Mia Terry
Wonderful customer service from every single person I've spoken too!! Keep up the awesome work
September 19, 2022
Google Public Storage Tony v
August 20, 2022
Google Public Storage Bonnie Proffitt
Roy at western branch 3281 was very helpful an got us thru a great ordeal give him a 5 star rating very friendly and curtious
August 18, 2022
Google Public Storage Tsubaki Dracanao
August 4, 2022
Google Public Storage Doris Rainey
Please shop around for the best deals and if this is the location you want to use because what they fail to tell you doing your renting process that you will not get a refund or portion of your money back and you also lose the storage unit if they tell us we are required to have insurance I think we should be aware of that also because people don't have money to just give away.If I could give a zero I would I did do a,review once before this is an update ...I never put a lock on it /boxes inside zip nothing got it one day canceled it the next day and Nothing never came up about no refund in a couple days if you have not received your refund call the store I feel like I was played. I am referring to the gum road office.
April 15, 2022
Google Public Storage Tom Holland
I just left the storage location on Western Branch Blvd in Chesapeake, Va. Roy, the manager, was very helpful, polite and professional. He even helped me make a better choice for a unit than I planned. I ended up saving money and have a more conveinient unit.
April 7, 2022
Google Public Storage Michelle Jones
Great Place. Very clean. Linda is very nice and very very helpful. Always a pleasure doing business with her
January 8, 2022
Google Public Storage Amine Assouli
January 2, 2022
Google Public Storage Krystal S
December 30, 2021
Google Public Storage Ellen Swaffar
Linda is just fabulous with a great sense of humor
December 16, 2021
Google Public Storage James
I was stressing about not having the code to get into gate. Linda helped me out fast fast and I was able to handle my business! I love this place!!
November 12, 2021
Google Public Storage Lisa Mitchell
Linda is very good at her job and a joy to meet
November 1, 2021
Google Public Storage Jodi Jankowski
Easy to rent and convenient.
October 30, 2021
Google Public Storage Becky Rice
Roy was very friendly and helpful. I appreciated the service he provided. He took his time with me even though it was close to closing time. He helped me take my box purchases to the car. Outstanding service, thank you.
October 7, 2021
Google Public Storage Carol Farmer
Linda gives great service very friendly
September 3, 2021
Google Public Storage Paul Bernier
August 26, 2021
Google Public Storage Hunee Brown
LINDA helped me greatly even before the store opened I appreciate the time she gave me
August 18, 2021
Google Public Storage marilyn Haggie
Good Linda was most perfect today at public storage Western branch it's such a great help.
August 4, 2021
Google Public Storage J D
This is my first experience renting a public storage unit. Linda reached out with a phone call this morning after I reserved a unit online and then once I arrived, she explained everything thoroughly, simply and with a smile! Her customer service made me feel comfy and confident that my belonging are safe and sound. Thank you, Linda! -Kevin Follow-up since my initial experience with Public Storage. Periodically, I'd have to return to my unit to drop off more items. Almost every time I would bump into a friendly employee making sure everything was okay. The time came where I had to checkout. Roy was on duty....and he couldn't have been any nicer, friendlier or professional. He was immensely helpful when answering my questions and concerns. He went the extra mile. Thanks so much, Roy! -Kevin
July 29, 2021
Google Public Storage James McElroy
Linda was an amazing help and very kind!!
July 26, 2021
Google Public Storage Kenisha Reese
Roy made this process so easy. I started my app online but wanted to see the space. He said “when he saw the truck it had to be me” and met me at the unit. He was very polite and helpful. If I could give him 6 ⭐️I would! Thank you Roy. Moving can be steadily but kind friendly people make it better!😊
July 14, 2021
Google Public Storage Mr. Cousins
Very friendly
June 27, 2021
Google Public Storage Miriam Mellanson
My experience was very good and information was presented with clear understanding. The salesman was very patient..Enjoyed the experience. Would rate the visit with a five.
June 17, 2021
Google Public Storage Leann Woodhouse
This week I got a call to come check my unit as something had happened in a nearby unit...a very nice voice message, kind yet professional. Got there, the voice matched the person. She's a great addition to the team. Staff most recently was a little sketchy, but SHE is a keeper!⭐
June 12, 2021
Google Public Storage Jennifer Moseley
June 9, 2021
Google Public Storage VALERIE ARTIS
I rented a storage today with Linda, her professionalism was on point, this lady was very helpful and knows her business, loved her.
June 4, 2021
Google Public Storage Aster Valiant
I couldn't have made it through today without Brian on the phone. Truly. After hours of searching, emails, phone calls hunting down storage close by on short notice, Brian as Western Branch saved the day! Not only did he deal kindly with my panic, my multiple accidental reservations, he asked me more about what I actually needed and then directed things for me from his end. He was upfront and honest that when I said I would have loved a bigger size unit, he FOUND ONE AT ANOTHER LOCATION for me, changed my reservation for me, stayed on the phone while I was asking a million questions and trying to find confirmation numbers and got me sorted with the app. He was a den of calm (and humour!) during an incredibly stressful afternoon and patiently got me through it. Thanks Brian!!
June 2, 2021
Google Public Storage Daniel Boomer
Great service from Brian!
May 25, 2021
Google Public Storage Tania Penalosa
Roy and Linda were very courteous and helpful when renting out several units. They help me find the right storage space to house our equipment. The units were clean. Highly recommend them especially if you don't want to be locked into a contract.
May 20, 2021
Google Public Storage Rommel Encisa
Linda was very pleasant , attentive, accommodating , and patient.
May 18, 2021
Google Public Storage Kenn Penn
Clean facility, convenient location. Management (Roy) is very helpful.
May 1, 2021
Google Public Storage Drew Crew
Very nice, very informed : D
April 30, 2021
Google Public Storage Machele Friend
Dealing with Roy was very nice he was very professional the office looked very clean very neat very tidy the facility looks clean and neat and I was just very happy with it if I need storage unit again I will use public storage and I will use the one on Western branch Boulevard with
April 28, 2021
Google Public Storage Jasmin Harper
Ms. Linda was so nice & funny!! Had to write a review, thank you again.
April 25, 2021
Google Public Storage Rebecca Wile-powell
Roy is very good with linda keeping the office and property running smoothly
April 24, 2021
Google Public Storage Myrell Lewis
Linda always provides world class service. She delivers VIP treatment with a smile. Linda will ensure that all your belongings are safe & secure at Public Storage. Thanks to Linda, I can relax knowing that I am in the best of hands.
April 23, 2021
Google Public Storage Jerry Jones
I can not say enough nice things about Linda and Roy who are the best
March 29, 2021
Google Public Storage Matt Riley
March 29, 2021
Google Public Storage Joanne Joseph
Roy!! Very inviting when you walk in. Very patient, very helpful answered all questions and more
March 24, 2021
Google Public Storage Ashlyn Visco
March 13, 2021
Google Public Storage Baryshnikov Chambers
Roy is the best!
March 9, 2021
Google Public Storage Quantelius Garrett
Great friendly staff
February 20, 2021
Google Public Storage Kelvin Barnes
February 3, 2021
Google Public Storage Anhony Taylor
Linda provides Excellent service
January 16, 2021
Google Public Storage Catherine Holloway
Linda was excellent in helping me access my storage unit. She came and helped me get the door open, work with the lock, and taught me the best way to close the door. She is very helpful and has great customer service skills.
December 29, 2020
Google Public Storage Richard Hayman
Friendly and prompt service from Roy! Thank you!
December 24, 2020
Google Public Storage Brandon Hart
Amazing customer service!! If your trying to figure out what Storage space is best for you Linda and Roy can put you in the right direction! They made the process simple and sweet! I recommended this place to my military friends and they love it as well! If I ever move again this will be my place!
December 5, 2020
Google Public Storage Valerie Mosby
Roy was great with assisting us with the process for checking in to our unit. Very knowledgeable and professional. Top notch customer service.
November 20, 2020
Google Public Storage brandy hayes
Linda is awesome always has the anwsers and very friendly
November 14, 2020
Google Public Storage Ashley Midgette
Property management is very polite, but the place is a dump. Also, they close at 6 during work week, people who work can’t make it there in time. A waste.The unit has large holes in the wall. They have rats!! Please beware. Sometimes cheap isn’t the way to go. Go somewhere that has climate storage. It’s against city building codes for sure. I’ll be calling the city. It’s not being managed properly.
November 5, 2020
Google Public Storage Calvin Roberts
November 4, 2020
Google Public Storage katie McClure
Had a great experience and was very nice and had all the answers to my questions “ thank you Linda”
October 28, 2020
Google Public Storage Amiee Johnson
I always have the best experience when Linda is helping me . She's so friendly and welcoming!
October 17, 2020
Google Public Storage Marty Crane
Roy is the man with the plan! He gets 6 stars for superior assistance! Thanks again Roy!
September 18, 2020
Google Public Storage Jay Phillips
Linda was super helpful with our move-in. She made the rental a breeze.
September 18, 2020
Google Public Storage Alandrea Spruill
September 3, 2020
Google Public Storage Jacquelyn King
Roy was super helpful with our move-in. He made the rental a breeze. And most impressively, when I first came in, he was making a phone call to someone where he had noticed that they had accidentally locked their unit in the open position. Its reassuring to know that the staff there are genuinely keeping an eye on the place and taking the time to make notifications like that.
September 2, 2020
Google Public Storage Sunshine Lee
Roy did a wonderful job helping me pick out the right unit to hold my belongings and walked me through everything, very good customer service skills and now days that's hard to find I appreciate that if only more people had those skills thank you roy and public storage
August 27, 2020
Google Public Storage Wade Rawls
I almost never take the time to post reviews, but Linda here saved my behind today! I left something super important laying on top of my car and when she found it lying on the ground, she went out of her way to find the number of my unit and call every number on file and held it until I could come back to get it! That goes beyond customer service. I should not have been surprised, the crew here is always helpful and going out of their way to keep things clean and safe. Thank you guys!
August 20, 2020
Google Public Storage Candice Booth
I love public storage they work will you about they are cheap. Customer service is great.
August 17, 2020
Google Public Storage Ava Morton
A huge s/o to Roy! He was so kind and helpful. Also, the location is very convenient.
August 11, 2020
Google Public Storage Tychell Clark
Linda was such a big help!
July 29, 2020
Google Public Storage Patricia Harrell
Roy was exceptional nice and very helpful. He also was very patient and met all my needs. I will definitely recommend to my friends and family. He is such an asset to your company.
July 22, 2020
Google Public Storage K G
I had the pleasure of being served by Roy, he was very pleasant and made sure I was aware of all the terms and conditions! He even walked me to my storage unit to show me how to open it. I highly recommend. Thanks Roy.
July 19, 2020
Google Public Storage Coletta Washington
Great facility, convenient location, and the service is very friendly. I would like to suggest ownership install safety traffic mirrors on the corners of the buildings. Thanks Mr. Roy!
July 3, 2020
Google Public Storage Karen Mooring
Linda is awesome. She's so friendly and helpful!
July 1, 2020
Google Public Storage Jayqawn Whitaker
June 20, 2020
Google Public Storage Juan R Gonzalez, Sr
June 4, 2020
Google Public Storage Brad Reiman
With Linda’s expertise, I was able to quickly make my reservation and secure a storage space in a matter of minutes. She made a fantastic effort to ensure the in person portion was safe and contact free. Initial reservation was done online, which was very pleasant and minimized the amount of time that typically is taken by tedious paperwork or contracts.
June 4, 2020
Google Public Storage Gunner49
Their customer service is awesome Linda was great
June 4, 2020
Google Public Storage Donna A. Graves
I've had a unit for a while. Linda is very attentive and helpful.
April 12, 2020
Google Public Storage Tiffany theus
Roy offered great customer service he took his time showing me the different storage unit sizes available and made sure I received the monthly special.
March 17, 2020
Google Public Storage Jeff H
Roy was outstanding. He helped me significantly and I appreciate that. He is a great employee. He took the time to explain the storage features and the best approach for me.
March 14, 2020
Google Public Storage Terry Jenkins
February 16, 2020
Google Public Storage Ernest Grindle
It's a good place for storage and prices are fair.
February 12, 2020
Google Public Storage Lei P
We had a wonderful experience with Roy. We rented a medium unit for us to build our furniture for when we move, and we currently live in a small apartment. He made sure if fit our needs perfectly, and even helped us get our couch covers while it sits in the unit.
February 8, 2020
Google Public Storage Trevor White
February 6, 2020
Google Public Storage Helen Comer
Linda was helpfu lwith my payments
February 5, 2020
Google Public Storage JD
January 30, 2020
Google Public Storage Shali Urquhart (Darkness252)
Britany has been the best and smiling face that I have had the pleasure of dealing with since choosing to store my belongings at this location. I actually Went to another location that I would possibly fit better for my needs and Britany was there as well, SMILING and being her professional and knowledgeable self. It's been a pleasure. Keep up the good work.
January 26, 2020
Google Public Storage Eileen Walker
Rented a unit today was clean staff very helpful and friendly! Brittney was the best very friendly and extremely helpful
January 19, 2020
Google Public Storage Christine Scheuch
Rats
January 15, 2020
Google Public Storage Jonathan Loveless
Just what I was looking for.
January 14, 2020
Google Public Storage William Butler
January 12, 2020
Google Public Storage Jon Wise
Roy was helpful. You will get a better price if you reserve online
January 4, 2020
Google Public Storage Kelly Fitch
December 31, 2019
Google Public Storage Emma Donatelli
The customer service at this location was phenomenal and everyone was very helpful and nice.
December 31, 2019
Google Public Storage Kimberly Mohammad
Sarmira was so nice and pleasant. She answered all my questions and showed me each unit I wanted to look at. Will definitely recommend this business to friends & family. Great customer service!!!!!
December 30, 2019
Google Public Storage Nia Butler
Sarmira gave me excellent customer service when I came into her location!
December 30, 2019
Google Public Storage Melodi Bradshaw
Sarmira gave me great customer service when i called in to see how much the storage units!
December 10, 2019
Google Public Storage Mikisa VanRensalier
December 1, 2019
Google Public Storage Jon Morris (Jay)
Just signed up for a unit and Rachel was an absolute joy to work with. Her inviting smile and cheerful demeanor on a cold and rainy day was a very pleasant surprise.
November 27, 2019
Google Public Storage Michael Flythe
Very helpful !!
November 25, 2019
Google Public Storage SunShine Kisses
Had a great experience with Marquita.
November 10, 2019
Google Public Storage Molly Satcher
Staff is very friendly and helpful. Units are clean with lights. They painted the outside of the units, making them look fresh. The gate was broken for almost 2 months and you can't use the trash baler but overall, I would recommend this place.
November 7, 2019
Google Public Storage Karen elings
Got locked in at 9 pm
November 1, 2019
Google Public Storage Dragon Lady
October 25, 2019
Google Public Storage Charlise Mason
Rachel is an amazing manager. She was so polite and very helpful with getting me the perfect storage unit for my move. The location is great the units are spotless and odorless. The office is really organized. I love it
October 25, 2019
Google Public Storage Jonte Walton
Thank you rachel for helping me and my wife find the correct size storage unit. The service was great. Rachel is fast efficient and has great customer service. I've never been happier.
October 25, 2019
Google Public Storage Blakk Wydow
I have never met someone so nice in my life rachel is awesome I'd gladly drive across town just to have her around to help me with questions about my unit Rachel is extremely thorough with policies. Shes a sweetheart
October 22, 2019
Google Public Storage Elmest Guzman
October 10, 2019
Google Public Storage Shawn Hall
Brianna helped me with my rental and she was fantastic! Very helpful and extremely nice! Something a lot of people seem to lack, being nice and pleasant to work with! She really is a nice person who knows her job. In a side note... I showed up out of nowhere, lost key, and forgot passcode... management was awesome in fixing things for me! Just the best customer service around, this is how you treat a customer! Thank you PS!
October 3, 2019
Google Public Storage RUDY DELGADO
October 2, 2019
Google Public Storage Mahrae Meek
Linda was great in helping us secure our unit!! Great deals going on right now!!!
September 30, 2019
Google Public Storage tony palmer
They don't tell you about RATS!!
September 28, 2019
Google Public Storage Robert Watson
September 21, 2019
Google Public Storage Francisco Cantada
Outstanding Service
September 21, 2019
Google Public Storage Kristen Whitley
Awesome job!!!
September 18, 2019
Google Public Storage Aaron Rountree
Great customer service
September 8, 2019
Google Public Storage A. Spelbrink
I can't say Thank You enough to Brianna and her customer service from the moment I walked in the door about 9:30 am till 6 pm. Having to deal with relocating from Texas and the movers was a pretty exhausting and stressful situation. My son and I spent the ENTIRE day at the storage building and Brianna took such great care of us. On top of her already busy day there were auctions going on that day and she still made sure that we received the best customer service. Public storage you are lucky to have such a dedicated, caring, hard working, client loving employee in Brianna. She truly cares about the clients and her job. Thank you Brianna for EVERYTHING!!!!
September 3, 2019
Google Public Storage Rocknee Gardner
Terrible customer service by Aneesa! After failing to get information and call me back as she said she would, she attempted to avoid me and several other customers requiring assistance for over an hour. Aneesa locked the door and stayed out of site; she reappeared 3 minutes before closing. The remainder of the staff is professional and accommodating. On 3 Sept, the young lady Aneesa thought it a good idea to call with much attitude, and tell me how i was wrong. Clearly I'm not going back-and-forth with a child, especially since I closed my account on 30 Aug. This edit is simply to point out the continued bad customer service provided by Aneesa.
August 26, 2019
Google Public Storage Dale Wright
Inquired about possibly renting a small unit, Bree who was very professional called me back, introduced herself and was very helpful. Great customer service speaks volumes to me and is greatly appreciated. Thank you Bree, keep up the great work!
August 23, 2019
Google Public Storage Justin Morris
I had a smooth and easy check-in, no issues at all. Brianna was fantastic in meeting all of my needs and answering all my questions.
August 19, 2019
Google Public Storage Javon Simms
Brianna was very helpful and great
August 19, 2019
Google Public Storage juanita christia
I had the best customer service experience with Brianna!!! She actually smiled was very professional. Not only that, she was exceptional in that she showed such great initiative to help me with my unit. She listened to my issues, was so very attentive to my needs and worked hard to find a solution that was best for me. Keep up the awesome work Brianna....and that SMILE :) You are definitely an AWESOME asset to Public Storage.
August 19, 2019
Google Public Storage Janillia Mann
August 8, 2019
Google Public Storage William Britt
August 7, 2019
Google Public Storage Venom RT J
Brianna is the best and most helpful..
July 31, 2019
Google Public Storage Butterfly Speaks
The Customer service was excellent. Brianna was always professional and represented the company well. I just wasn't satisfied with the increase in rate after six months.
July 30, 2019
Google Public Storage Dave B
Great place for storage. Brianna was very knowledgeable, courteous, polite, and customer service-oriented. Downside is that the electric gate is down.
July 22, 2019
Google Public Storage James “ChefJuggalo” Mattox
July 18, 2019
Google Public Storage Vincent Conde
Extremely friendly excellent customer service Rachel was awesome glad I chose this location
July 17, 2019
Google Public Storage CH
Brianna was extremely helpful and very nice to work with. She answered all my questions, showed me the unit and explained everything very well. Didnt feel rushed or just another number. Thanks Brianna...
July 12, 2019
Google Public Storage Erica
Great ! Excellent customer service too, ty Brianna! Getting started and moving in was So quick and stress free
July 10, 2019
Google Public Storage Tea Sea
Brianna was very friendly and helpful. She made sure I saw the storage space prior to renting it and making sure it would meet the needs that I wanted to use the space for. I really appreciate her taking the extra time to assist me!
July 9, 2019
Google Public Storage Timara Pinkins
July 7, 2019
Google Public Storage Kailyn Lance
Brianna was very helpful in our experience with public storage she helped us with anything we needed and held a great conversation anytime I need storage I’ll be sure to use public storage!
June 30, 2019
Google Public Storage Jasmine Malone
Professional customer service with a smile both on and off the telephone.
June 30, 2019
Google Public Storage Ebrima Darboe
I have the privilege to receive the best customer service from Bri and Rachel at Western Branch Public Storage. They are quick,and knowledgeable staff clearly explained everything about the unit and features offered – without any up sell! Friendly with the most beautiful smiling faces. In fact every time I walk in their office, they are extremely polite. This sealed the deal for me! Low prices and high quality with many services equals great value! I think public Storage hit a jackpot with this two wonderful ladies. Please, keep up your positive attitude because a lot of people are not bless with this attributes.
June 23, 2019
Google Public Storage David Bullock
June 19, 2019
Google Public Storage Sonyalee Salmon
Brianna at public Storage on western branch is the best customer service agent I've ever had the wonderful pleasure of interacting with and I definitely reccomend the public storage. God bless Brianna because she is superstar!!!
June 18, 2019
Google Public Storage William McCullough
Great
June 17, 2019
Google Public Storage David Hill
The very helpful and very reasonable
June 11, 2019
Google Public Storage Charles El
Kisha made it easy for me to purchase a Public Storage unit. Her professionalism and knowledge of Public Storage proceedures made it a breeze in getting a unit. If it wasn't for Kisha's great personality, I would probably not have signed up for a storage unit. Thank you, Ms. Kisha.
June 10, 2019
Google Public Storage ricardo grady
June 10, 2019
Google Public Storage Cortney Firestone
Great customer service!! Kisha was great help with explaining everything and what size unit to purchase! Definitely recommend this location.
June 8, 2019
Google Public Storage Joasia Pretty
Ive been at this location for a while and i always feel welcomed whenever brianna is there. She is so sweet and kind and very helpful. Thank you for always being nice.
June 7, 2019
Google Public Storage Jesse R.
Brianna was very knowledgeable and helpful.
June 4, 2019
Google Public Storage Leah D Stith
Kisha was extremely professional and I enjoyed doing business with her. I would like to thank her for great service.
June 3, 2019
Google Public Storage Napoleon Arnold
I was a wonderful tour and great information
June 3, 2019
Google Public Storage Shecallmereese5x
Ms. Kisha helped me out a lot she answered all my questions set my appointment over the phone and called me before time to get me started..very friendly and a wonderful lady thank you again ms.kisha!!!
June 2, 2019
Google Public Storage Rico Desire
Beware of Rat Dropping on your items. Even with poison baits. If you must use this facility seal them up tight!!a 🐀🐁
June 1, 2019
Google Public Storage Donekqua Johnson
Staff was extremely friendly!!!! Units were clean and spacious!! Bre and Keisha are the best!!!!
May 25, 2019
Google Public Storage Devon Zych
Kisha was incredible assisting me with moving into Public Storage. Very friendly and informative.
May 24, 2019
Google Public Storage Regina (Honkey)
May 22, 2019
Google Public Storage Nada Jefferson
If I had of posted a week ago, I would have given Public Storage one star. However, I decided to just try speaking to someone else to see if this could be resolved without legal action. I am so glad I did. I am thankful to Brianna Smith for her due diligence and professionalism. It was obvious that I was upset over the issues surrounding my unit. Although it was close to closing, Brianna was patient and took the necessary time to research the issue and resolve it. Had it not been for Brianna Smith, I would have most definitely would have given Public Storage a one star. Her professionalism was evident from the beginning and her genuine concern was appreciated. Thank you Brianna Smith for your patience, work ethic, and professionalism! You undoubtedly renewed my faith in Public Storage!
May 20, 2019
Google Public Storage Vicki Blais
Brianna was the bomb! Thanks for making our set up fun and smooth!
May 20, 2019
Google Public Storage Stephanie Harvey
Brianna ( property manager) had great customer service ! I do think the property needs climate control and trees in front block view of storage...upgrades are on the way but Brianna makes it worth being a customer!! Thank you Brianna!
May 18, 2019
Google Public Storage Autumn Sky
Brianna was so helpful and sweetwhen I went to look and decide on a storage unit. The whole experience has been great so far!
May 14, 2019
Google Public Storage Jessica Trainham
Kisha was great and helped me get my storage unit fast and easy! Thank you so much!!
May 11, 2019
Google Public Storage Phyllis Parker
Kisha was very friendly and was able to answer all of my questions.
May 1, 2019
Google Public Storage Joshua Peachock
I have travelled all over the country and used multiple storage facilities. The site manager, Brianna, was by far one of best customer service professionals I have encountered. Polite with a good attitude, dealt with 6 customers in a timely organized fashion, not just first come first serve. Even though I was third in the door and last to be helped, it made sense as I was being shown a unit, and the rest where able to be addressed in the office. Taking care of them first, gave her the opportunity to be sure not to have to rush with me. Good job!
April 24, 2019
Public Storage Charlette Brabble
Why are contractors putting stuff outside the storage units?
April 24, 2019
Google Public Storage Danielle Dhaliwal (HikikoMori)
Secure fencing.... yeah no, they kept the main gate open and a side gate... not secure at all. EDIT: Gate still broken, but raising my stars for Brianna. She was awesome
April 24, 2019
Google Public Storage Maya Zamani
I went to this location. Brianna who is the manager was great, positive , knowledgeable and fast. Best experience I had so far. And she has a beautiful smile.
April 21, 2019
Google Public Storage Cindy Hammond
April 15, 2019
Google Public Storage Tiffany C.
BRIANNA was super helpful. She took the time to ask questions, assess my needs, and provide the best possible solution for my situation. Very professional and If I could give 10 STARS for this location, I would !
April 14, 2019
Google Public Storage Morris Newsome
Went to rent a storage and ran into Brianna, she was great, absolutely professional keep the good work up.
April 1, 2019
Google Public Storage Tarnesia Jennings
Kendra was extremely helpful and was even willing to run over her closing time in orderto get me settled in.
March 27, 2019
Google Public Storage Afton M
March 21, 2019
Google Public Storage Cherise McCants-Heath
I have used this place several times and always clean. The staff very help full
March 15, 2019
Google Public Storage Keisha Johnson
I rented a storage unit this morning at this location. Ms. Kendra and Ms. Alissha was awesome they answer all my questions remain professional at all times. Will recommend this location..
March 14, 2019
Google Public Storage Stephen D
Bought a 5x5 here and they have great rates for the area. Tammy and Alissha were very helpful with the check-in process.
March 8, 2019
Google Public Storage Joy Steele
I came in to inquire about a unit and Alissha was AMAZING!! She was able to help me with all my questions. Great customer service!!
March 6, 2019
Google Public Storage Ashley Sherrill
Had a great experience today Alissha was very helpful and helped educate me on all my storage needs. Once im ready to store i will deff be coming back to see her!!!
March 4, 2019
Google Public Storage Chucky Winfield
Just left from paying my bill and Kendra was so polite and helped me with all my questions I had about my unit. She always smiles and makes my experience great.
March 2, 2019
Google Public Storage Sara Friend
This place is awesome and always have super nice people working!! Alissha is fantastic!!!!
February 6, 2019
Google Public Storage MamaBear39
Alisha was a delight to do business with. Great service
February 4, 2019
Google Public Storage Songcha Pritchard
February 3, 2019
Google Public Storage Sedrick Curry
Alissha and Kendra had Great service!!!
February 1, 2019
Google Public Storage Jessica Boyce
Alissha and Kendra are awesome! Whenever I go into the office I am greeted by the friendly and professional staff. The prices are affordable and they have great customer service. I recommend this place to anyone looking for short, or long, term storage!
January 22, 2019
Google Public Storage Levi White
Kendra helped me out greatly, excellent service.
January 11, 2019
Google Public Storage Donnie Brickhouse
I had a great experience. The saleslady was very sweet. She was very informal as to how and what public storage was all about. She was very friendly and had a great smile. She greeted me like she had from our first meeting. Thank u, Alissha, for yur great customer service.
January 6, 2019
Google Public Storage Amber Jenkins
Great environment! The young lady Alissha that works here is excellent and very helpful. Her customer service is outstanding!!
January 5, 2019
Google Public Storage Chucky Winfield
Kendra Smith gave me the best experience i could ever image she was polite and well manner also answer every question i had and made sure my move in was was fast and easy. I recommend everyone to get a unit here
January 3, 2019
Google Public Storage Bob Lauer
Be sure to view your unit before signing lease. Ours was not the size advertised. Have pictures and measurements that I may be using.
December 28, 2018
Google Public Storage Al Glover
December 17, 2018
Google Public Storage Shauna R
The worst experience ever. Please be aware of the rodent infestation at this facility. Yes the staff is nice, put that doesn't help when Mickey is destroying your property. Beware, I wish someone told me before I stored my property there.
December 5, 2018
Google Public Storage Kendra Smith
December 4, 2018
Google Public Storage Deron Kirby
The customer service is great, the employees are very helpful. Alissha was very informative, answered any question I had. She was awesome.
December 4, 2018
Google Public Storage Princess Singleton
The customer service is great Alissha , i will always come back
December 4, 2018
Google Public Storage que Kirby
Alissha was so very helpful and informational and i loved the energy and personality she gave off I would definitely recommend this place to family and friends
December 4, 2018
Google Public Storage Shamiah Richardson
I was helped by Alissha F today. She had geniuine knowledge about the units and helped me find something best fitting for my storage needs.
December 3, 2018
Google Public Storage Sherry Johnson
Kendra was very polite, professional and she provided great customer service and helped with me everything I needed.
November 4, 2018
Google Public Storage Ahmond Ryland
Great experience! She was knowledgable and very helpful! Thank you Alissha!
November 3, 2018
Google Public Storage Paul Heeter
Alissha and Kendra were very helpful and professional and helped with everything I needed
November 2, 2018
Google Public Storage Big Black42
Alisha was very helpful with my move in today.
November 2, 2018
Google Public Storage Jamaal P.
Alicia is awesome!
November 1, 2018
Google Public Storage Jibri Jones
Alissha was very helpful and insightful
November 1, 2018
Google Public Storage Marc Estes
Storage locker leaked and rodent issues evident. Staff was responsive, but it appears corporate is not in tune with upkeep requirements.
October 30, 2018
Google Public Storage Karen W
Great customer service
October 20, 2018
Google Public Storage Veracious Hicks
The units leak and eventually habe everything you own smelling like mold. There's mold growing on my ceiling out should I say what's left of the ceiling. And every time I almost go to auction someone goes into my unit rearranges boxes & sits heavy things onto fragile ones. I hate it and can't wait to move. They also have mice or rats because they dgaf about their property. Do not use this place.
October 16, 2018
Google Public Storage Tonya Hicks
Very great very helpful greatt personality
October 10, 2018
Public Storage Lynzie Duggins
Why is storage locked and I made the payments
October 5, 2018
Google Public Storage Crystal Davis
Alissha was amazing I told her I would be a little late and she was kind enough to wait for me. She was very helpful and understanding.
October 4, 2018
Google Public Storage Shelia Brown
Alissha and Linda was was helpful and gave me all the Info I needed
October 3, 2018
Google Public Storage Chanel Bonds
Linda is amazing! We needed a 24 place otherwise we would have rented here. Linda was so friendly to my girls as well. Hard to find great customer service like this.
October 1, 2018
Google Public Storage Kana Coleman
Alissha was awesome! She was very helpful and patient and she's great at what she does :)
September 5, 2018
Google Public Storage barry phone
Got the storage I needed Linda and alisha are great to deal with
September 3, 2018
Google Public Storage Jermaine Jones
Alissha was very helpful to me! Has service was outstanding! I love her!!!! I recommend that she be promoted immediately!!
September 3, 2018
Google Public Storage Lamont Taylor (Mont Mont)
Alissha and Linda were a Great help and very Kind women. I really appreciated their patience, service and Hospitality. Great place for Storage.
August 27, 2018
Google Public Storage twania gray
Rat poop
August 15, 2018
Google Public Storage Steve Taylor
Average to better facility
August 6, 2018
Google Public Storage James Rodriguez
Alissha and Linda we're very helpful and got me all moved in
August 6, 2018
Google Public Storage Brandon Cheese
RATS!!! One of the worst storage places! I had a storage unit for around 7 months and when I went to empty it i found rat poop all over my boxes and things and over 5 rats in my boxes and my possessions. When the worker was told of this problem they acted very surprised but on way out saw worker knock down a rat trap! Very displeased and would not recommend to anyone if you value your stuff!
July 31, 2018
Google Public Storage Anthony Perkins
I love how they treated me and very great service the two ladies in the office Alissa and Linda 5* .
July 30, 2018
Google Public Storage Ebony Mason
I love the manager Alissha. She was friendly and very personable. When I got shocked by the difference in the online reservation quote of $24 whichbdid not include the one time fees nor the insurance and the actual rental amount of $68 that included one time charges and the insurance. Alissha was apologetic and empathetic with me about how the online reservation tool is not accurate. Although the online tool was misleading I am still awarding 5 stars because of my interaction with Alissha. She did everything she could to save me money including getting an idea of what I plan to store and how large it was. She made sure she showed a smaller space and the requested space to me so I could see which one would work for my needs. Thank you so much for your help Alissha!
July 10, 2018
Google Public Storage Christal Shore
I came from out of state and needed storage while I look for housing. Alissha helped me choose the appropriate size unit and explained everything to me leaving no question unasked. I met Linda the next day; both ladies were very friendly and helpful in suggesting businesses in the area as well as updating me on traffic in the surrounding areas.
July 4, 2018
Google Public Storage Robin Oliver
Alisha’s was kind enough to help us out of a jam, excellent customer service. Highly recommend
June 25, 2018
Public Storage Jenny Hyde
Is there a moving truck customers can use?
June 16, 2018
Google Public Storage Jesus CLAUDIO
Alissha helped us with our rental today and she was amazing! Very helpful and took her time to go over every thing. Shes great at her job! Thanks to Alissha for making this easy.
June 3, 2018
Google Public Storage Alexus Tyra
Alissha was very helpful and I appreciate her service! I love the size of the units and the comfort I felt with the safety of the place. Thank you!
May 11, 2018
Google Public Storage Morgan Chavis
Sierra was very patient, honest and helpful with purchasing my packing supplies. She asked what I needed and did not ever sale me but she also made sure I had each thing I needed. She even helped me load my car. Perfect service.
May 2, 2018
Google Public Storage Lisa Wood
We have been at this location for 7 years and never had any issues. At our move-out, Crystal was amazing, informative and delivered excellent customer service! Wish there were more stars just for her. Thanks so much!
April 12, 2018
Google Public Storage Bernice Stokes
I had the awesome opportunity to be serviced by Jasmine and I must say it was quite a pleasure. She was quite professional and knowledgeable and took care of the problem immediately. Thank you again Jasmine!
April 8, 2018
Google Public Storage KELLY CONIGLIARO
We rented a unit for 6 weeks. When we went to pick up our stuff everything was wet and there was mold and mildew growing on some of the furniture and storage bins. When asking the office personnel about it, she was very flippant and said we would have to file a claim with the insurance. I would never rent space here again.
April 6, 2018
Google Public Storage wyatt dhaliwal
Manager showed me around, was very patient with my indecision. Got a good unit without much hassle, they even had a few supplies there like boxes and tape etc. Gate code lock
April 4, 2018
Google Public Storage Ryan Matthews
March 25, 2018
Google Public Storage Eric Williams
March 19, 2018
Google Public Storage Morgam Kearns
Very good experience and very knowledgeable about the units here. Thank you very much Crystal and Lynda
March 19, 2018
Google Public Storage Kelly Gratteau
Crystal and Lynda were very understanding that I am hard of hearing and had a lot of patience. Also very helpful and knowledge of what storage unit I really needed. Crystal even came over on her day off to help.
March 10, 2018
Google Public Storage HopeSeeker5670
Great customer service!!!
March 7, 2018
Google Public Storage Sagemaster Grasie
LINDA WAS WONDERFUL AND KIND...THANK YOU
February 12, 2018
Google Public Storage BradleyGoat
Lynda was AWESOME! I highly recommend for any storage needs you may have.
February 9, 2018
Google Public Storage Dawn Greco
Very helpful and friendly staff. I'm a returning customer and recommend them highly whether it's for a month or year
February 5, 2018
Google Public Storage O22Pnut
Great Customer Service
January 20, 2018
Google Public Storage Shawn Rochefort
Have had a unit for a year, staff has always been helpful and the unit hasn't leaked.
January 17, 2018
Google Public Storage Charity Porter
Myself and my husband absolutely love Mrs. Lynda. She was so helpful and understand also very comical. I'll return anytime.
January 6, 2018
Google Public Storage Charles Thomas Sr
I've had a storage unit for 6 months and now a rat has made its way from another unit into mines. Not a happy camper now.
January 2, 2018
Google Public Storage Pat Lowe
Lynda was great giving me the information that I requested. What a great way to start the NewYear off with great customer service.
December 3, 2017
Google Public Storage DIANA KEITT
Crystal and Linda. They are great customer service love them
December 1, 2017
Google Public Storage Sharon Newsome
I would like to thank Crystal for being so informative on me using the public storage for the first time and I recommend anybody to use it
November 22, 2017
Google Public Storage Robert Sunukjian
Customer service is wonderful. Crystal and Linda are always smiling.
November 13, 2017
Google Public Storage Nikita Allmond
Lynda had a wonderful attitude, very pleasant to work with and was very informing. She walked me to the unit and showed the difference in the sizes and gave me a Great deal on the price!
October 4, 2017
Google Public Storage Izihray Clark
This is a wonderful place of business very professional and accommodating staff. One of my favorites is Ms. Crystal she always made sure I was up to date on my storage or any other news regarding my storage for the time I had my unit. Thank you so much for everything!!!
October 3, 2017
Google Public Storage ForsakenEmotion
Crystal is fast and kind!
September 30, 2017
Google Public Storage ogunde michael ola
September 7, 2017
Google Public Storage rahmon graham
Crystal was outstanding with helping me figure out the best value for my dollar!!
September 5, 2017
Google Public Storage 1strulewiz
August 14, 2017
Google Public Storage Irv Meyers
July 19, 2017
Google Public Storage BJ
Mrs crystal was a AWESOME sales manager. She was prompt, willing, and extremely nice. I came there with an attitude due to situations I had before getting there, her and Mrs Linda still kept a smile as well as their cool, was patient and accepted my apology for my rudeness. VERY PROFESSIONAL
July 18, 2017
Google Public Storage Lavern Davis
I like the special that they had gone where are dollar move you in and they're try to give you another promotion for the next month but you better believe once it's over with it's over with so you better be prepared to pay your bill but I love them
July 4, 2017
Google Public Storage Cortney Horton
July 4, 2017
Google Public Storage Aaron Lambert
First, this review has nothing to do with the property manager, who was extremely friendly and handled the situation as best as she could. So I decided I needed a storage unit for my Polaris RZR side by side and I checked my local units. I have used Public Storage in the past and felt that this would be a good choice since they are local. I made an online reservation for a 10x10 unit for the online price and immediately got a call from the property manager. I arrived at my appointment at 12pm and was shown the 10x10 unit and completed all of the paperwork and even paid the next month. After this I go to take my ATV to my new unit. Now, my ATV fits on my 10ft long trailer, with over a foot to spare. I try many different ways to fit it in this 10x10 unit and it will just not fit. It is at least a foot too long with any position I try to pull it in. The unit can’t even be 8ft long. I then go to the office and ask if I can switch to a 10x15. The property manager then says of course, and shows me the 10x15. The online price for a 10x15 is $131, while the regular price is $148. It isn’t much, but over the course of a few months that extra amount can add up quick. I check to make sure I can still get the online rate and I was informed that I could not. I would be required to pay the $148. I ask what my options are and I was told that I can just close the account and wait seven days. After the seven days I am eligible to receive the promotional rate again and then I can just reserve another unit. I would lose the $24 administrative fee. I would need to pay another $24 administrative fee when I reserve another unit. The second option was to call customer service and tell them my situation, so this is the option I chose. While talking to customer service, they let me know that within the first 30 days, no refunds are possible. I would not be able to get my money back even though it hasn’t even been an hour since I originally rented the unit. She wasn’t even offering to help me, just repeated that I would not be able to get any refund. I inform the property manager of what they told me and then just decided to close my account. After I left, I called customer service again and talked to another representative. She took my information and gave it to their district manager. I was told the manager would call within 24-48. Guess who never called? What annoys me the most is that in the lease it does state that the unit sizes are approximate. I asked for a 10x10 unit when I know that I only need less than 9 feet. The unit can’t even be 8 feet long, which is a 20% difference. Is it also only 8 feet wide instead of 10 feet? 10ft x 10ft = 100 square feet 8ft x 8ft = 64 square feet That is a 36% difference of footage than what is advertised, which is being generous by even giving them 8 feet. I will not rent from this company again even if this situation is made right.
July 3, 2017
Google Public Storage Melinda Manzano
Lynda is a really sweet lady so i want to give her a 5 star rating cause she helped me and my family
July 2, 2017
Google Public Storage Michael Brown
Excellent service I went to 2 other storage public storages and it was a horrible experience. The woman behind the desk (I think name was crystal) was GREAT she turned my day around. Thanks
June 24, 2017
Google Public Storage dontarius lucas
Management and employees are wonderful, however there is a spider problem. This can be easily fixed using mothballs. They make sure your belongings are safe. I see them going around everyday and checking the units.
June 14, 2017
Google Public Storage Brendaree Banks
Linda was a big help and has a great personality! Wonderful customer service. Thanks Linda :)
June 12, 2017
Google Public Storage Lavern Davis
Price
June 8, 2017
Google Public Storage Mike Tompkins
Lynda is by far, the best associate I have ever worked with. She has gone out of her way on more than one occasion to be available for me, and has explained different ways to save me money instead of overcharging me. Best of all, Lynda treats me less like a customer and more like a person. She is the reason I have chosen Public Storage over other competitors.
June 7, 2017
Google Public Storage Kayleen Watson
Great customer service ! Very helpful! Crystal was EVERYTHING! Highly recommend!
May 31, 2017
Google Public Storage Tammy Phillips
Krista was the best. She was very patient and professional despite of me being hard to satisfy at times. I recommend your storage needs here.
May 7, 2017
Google Public Storage Amari Farmer
Lyndn was good funny n she help us alot thank you Ms.Lynda
May 6, 2017
Google Public Storage Emily Bunch
Crystal is awesome! She saved me money moving out. Great customer service! I will definitely use them again if I need a storage unit.
May 4, 2017
Google Public Storage Maya Baker
linda was great
April 13, 2017
Google Public Storage A'Kishia Edlow
April 9, 2017
Google Public Storage TeAndra Seals
Lynda is an amazing worker and is such a big help with getting my storage unit !
April 4, 2017
Google Public Storage Janaee Swann
We loved the customer service when we came in to purchase a storage for our equipment. Crystal, the property manager was friendly and very helpful as we looked for a unit to meet our needs. She was very knowledgeable and went above and beyond the call of duty! We look forward to using public storage for years to come.
March 14, 2017
Google Public Storage boomertc7718
Lynda is the greatest. She was so helpful.
March 7, 2017
Google Public Storage Fantomes 757
The Agent Lynda has assist me many time with problem solving. She is resourceful and have a plan "B" in her pocket. An Outstanding REPRESENTATIVE for the company. Thanks, Lynda, very much!!!
March 4, 2017
Google Public Storage Kahmiyah Pearson
Crystal was absolutely amazing and very helpful.
February 21, 2017
Google Public Storage Vicki Starcher
Crystal was awesome. She was extremely knowledgeable and helped me make the best decision for my storage needs. I did explorer other options in the area, but cane back to Public Storage because Crystal's customer service was spot on!! Thanks for everything Crystal...you rock!!🙌
February 9, 2017
Google Public Storage Antwain T
Over priced and the staff and corporate seen to have different policies and methods!
February 6, 2017
Google Public Storage Leah Gilmore
Lynda was very helpful in assisting me with getting a storage unit. She also helped me get a mattress cover so my mattress would be protected.
January 1, 2017
Google Public Storage Leslie Sawyer
December 14, 2016
Google Public Storage amber perez
The service is very friendly and comfortable and thorough
December 12, 2016
Google Public Storage Chris Ford
Prices just went up $10/month for non-climate controlled storage units. Competitors offer same pricing for the same sized climate controlled units. All in all it's what you would expect but priced a little too high.
December 12, 2016
Google Public Storage Latasha Whitaker
Good service and hospitality
December 4, 2016
Google Public Storage Adriane Stevens
Lynda was very helpful and had a great sense of humor. The move in was easy and she made sure I had everything I needed.
December 1, 2016
Google Public Storage Kayla Krause
Crystal was so friendly and very helpful. She gives that extra peace of mind you need when storing precious memorabilia and personal property.
November 29, 2016
Google Public Storage Aaron Davidson
Crystal and Lynda were awesome! Perfect customer service!
November 20, 2016
Google Public Storage Chris Tearring
crystal and linda were so nice, thx!
November 12, 2016
Google Public Storage Yancey Thomas
Crystal is very professional and courteous..luv her
October 4, 2016
Google Public Storage Mikayla Lobo
Crystal was extremely helpful and knowledgeable. i would absolutely recommend this facility to my friends and family.
September 11, 2016
Google Public Storage John Goad
Lynda was very helpful with public storage . this was my first time renting a unit and I am very happy
September 6, 2016
Google Public Storage Marc Summers
I couldn't believe the deal that they were offering. Crystal was awesome! She offered me the best that customer service has to offer, regarding my experience - And my $$$ Pocket $$$.
September 4, 2016
Google Public Storage Daron Coltrane
Lynda was very friendly and helpful along with kind and funny something you don't see at all. She literally brightened my day.
August 29, 2016
Google Public Storage Ant Mclaurin
Lynda was a huge help . Great customer services.
August 16, 2016
Google Public Storage Demetra Coleman
Moved in to public storage today and Lynda was amazing!! She was very informative and made the move simple and easy.
August 7, 2016
Google Public Storage Kologerole Freeman
I love the environment... Along with the staff .... Crystal.....
July 12, 2016
Google Public Storage nicole vinson
Great service. Helpful and friendly. Several options to meet all needs.
July 8, 2016
Google Public Storage Antwan Butts
I would like to thank Crystal for being so professional and so polite.
June 26, 2016
Google Public Storage brittany perry
Crystal was very nice upon entering and throughout the service. She was very informative and honest but failed to mention that the gate will not let you out after 9pm. I understand not letting you enter but exiting should be no problem. We saw a light on above the office and my fiancé knocked on the window to get someone's attention and Crystal came out and stated very rudely "what! I'm at home?!" clearly we wanted to exit the storage property. After complaining about her gate code not working either she went inside and with the click of a button opened the gate. It is very dumb to lock people inside of the facility especially after not being informed that it would happen and Crystal was very rude to us for it to be a simple click of a button to let us out. The $1 promotion for the first month is very misleading because after a $25 administration fee, required monthly insurance, and a lock I ended up paying $65! I will not recommended this facility to anyone.
June 16, 2016
Google Public Storage Louisa Bowker
Lynda is THE MOST spectacular representative of any storage unit facility I have ever dealt with!
May 10, 2016
Google Public Storage Tieasha Gunther
Lynda was most helpful during my move in
May 5, 2016
Google Public Storage Tina Snow
Lynda was most helpful with our move in
May 3, 2016
Google Public Storage David Martin II-III
Lynda was most helpful and went above and beyond reproach in helping my mother with all questions and concerns.
April 14, 2016
Google Public Storage Ricky Sample
Lynda is awesome. Helped me get the storage I needed so that I can have everything stored properly. Come see Lynda at Public Storage she's great.
March 30, 2016
Google Public Storage Lorien Carter
Lynda was friendly and knew what she was doing! 5 stars! She was awesome to my family and I and showed us all the different units that was in our budget!
March 26, 2016
Google Public Storage Michelle Jones
My experience was terrific with lynda
March 15, 2016
Google Public Storage Bianca Green
Great customer service! Always answer my questions we needed ! Would recommend this public storage site !
February 4, 2016
Google Public Storage James Klingensmith
I am a repeat customer and would just like to take a second to recognize Ms. Lynda in the office for always taking quality care of us. She is a big asset to Public Storage as she is very knowledgeable with space and product needs. Coach Klingensmith
February 2, 2016
Google Public Storage Misty Mira
Wonderful and caring management. Ms. Lynoa is safey conscious and tries to put the girls in front so they can be seen if assistance is required. I rented a unit 6 months ago as well and decided to come back!
January 13, 2016
Google Public Storage Jessica Puckle
The service was great. Ms lynda wad very helpful!!!!
December 26, 2015
Google Public Storage Kevin Cruz-Gordon
I love the excellent service. Dependable and affordable. Thanks alot Nefferterie!
December 15, 2015
Google Public Storage Dennis Rivera
Lynda you are the best!!!
November 26, 2015
Google Public Storage David Spitler
Lynda was very courteous and very efficient... Excellent costumer service!!
November 17, 2015
Google Public Storage Jaimie Chastain
Storage is affordable and the site is secure. I like that you need a gate code to exit as well as enter. When I've been into the office the staff is great and I absolutely love Lynda.
October 15, 2015
Google Public Storage Shahida Hafiz
October 2, 2015
Google Public Storage Emmanuel Johnson
Experience is good. Customer enter action are pleasant.
September 30, 2015
Google Public Storage Bee Monroe
I had a great experience with Public Storage on Western Branch Blvd. Lynda was always friendly and helpful. What a great help!
September 21, 2015
Google Public Storage Mrs. Jones
Needed a storage unit at a reasonable price ASAP and Lynda was right there to help me. She guided me through how to select my unit based off of my belongings and even mentioned things that I didnt think about like the unit door size. Great place and execellent customer service.
September 20, 2015
Google Public Storage Angela Lee
The customer service provided by Lynda, and Neffe was superior. They both had great people skills. I will always use Public Storage as long as either of them were helping me.
September 19, 2015
Google Public Storage Tabari Jordan
Neffie was great to work with and made me fill like home.
September 9, 2015
Google Public Storage Shonda Taylor (Your Real Estate Connect)
Lynda is awesome! Nice, fast and accurate!
August 27, 2015
Google Public Storage Kenneth Edmonds
My experience here was great, neffie and sophia provided me 5 star service and answered all of my questions throughly.
August 16, 2015
Google Public Storage Otto Woodson
excellent, Neffie was very helpful
August 16, 2015
Google Public Storage D Gray
Manage was great took time to explain everything and offered products
July 23, 2015
Google Public Storage Lateisha Johnson
I enjoyed my experience at Public Storage with Matt. I would recommend this location to friends and family. Thanks for all your help!
July 23, 2015
Google Public Storage Sandi Lee
The property is very convenient to everything. Was a good choice for me. Lynda was so very helpful and considerate. She got me close to the office so I'm not way in the back, being a woman, that makes a huge difference. I will feel very safe going there. The price was affordable and the unit was clean and everything seems well kept. If you're looking for a safe storage building, this is the one! I highly recommend it. And again Lynda was a terrific help, very professional. Thanks!
July 11, 2015
Google Public Storage kenneth roberts
In dealt with Matt. Very professional about everything. nice guy
July 10, 2015
Google Public Storage Jason Siebert
Lynda was a great person to do business with. My service was very quick and easy. Thank you for the awesome experience.
July 9, 2015
Google Public Storage Shawn Merriman
i would tell everyone to use public storage. the young lady name lynda was amazing and always there she needs to be recognized
July 1, 2015
Google Public Storage Teresa Faulks Faulks
Lynda was very customer friendly
June 30, 2015
Google Public Storage Jared Wolf
Very helpful and knowledgeable. Military friendly.
June 18, 2015
Google Public Storage Lori Breon
My experience at public storage was outstanding. I was in a hurry and needed some assistance quickly. Not only was the staff knowledgeable but they were eager to help. I recommend public storage to everyone in search of storage or even moving supplies.
May 19, 2015
Google Public Storage Jessica Carr
Nice property super helpful staff
April 24, 2015
Google Public Storage Stephanie Collins
Matt was awesome!! friendly and helpful!
April 21, 2015
Google Public Storage Lindsay Cherry
April 21, 2015
Google Public Storage Alex Donatelli
Needed an easy fix. Great experience and reasonable pricing. I would recommend Public Storage to friends and family.
March 24, 2015
Google Public Storage Jessica Bowers
Matt was super nice, helpful and knowledgeable! Would recommend this location to others.
March 16, 2015
Google Public Storage Lady H
Great customer service!
March 15, 2015
Google Public Storage Emma Donatelli
People are very nice every time I come to the property.
February 15, 2015
Google Public Storage layla
Matt is a generous and courteous worker. Good customer service skills. Highly recommended! It was a pleasure to do business with you Matt.
February 12, 2015
Google Public Storage Larri Smith
Great service, quick, and easy
February 11, 2015
Google Public Storage Ruby hoyt Overton
February 5, 2015
Google Public Storage Pamela Moore
Today I got a storage unit from Publish Storage and Matt shows great customer skill. He took the time out to explain everything that need to be explained, and also showed me the storage unit beforehand. A great place!
January 31, 2015
Google Public Storage Chirly Garcia
very nice and efficient and very fast and doeant let you down
January 21, 2015
Google Public Storage Renee Perry
Very knowledgeable helpful staff. Happy I chose Public Storage.
December 21, 2014
Google Public Storage Michael Murray
Was in need of a storage unit and after comparing prices I ended up at Public Storage. After speaking with Matthew, the property manager, I felt I had made the right decision regardless of the price. My rates may go up after the promotion that I received but think the price, even before the promotional discount, was fair and happy I chose this location. Thank you Matthew for your professional and courteous customer service.
December 10, 2014
Google Public Storage Carita Eley
MATT WAS! VERY POLITE
November 30, 2014
Google Public Storage Courtney Vaughn
Matt was EXTREMELY helpful and courteous! Feel good experience! :)
November 30, 2014
Google Public Storage Cheyanne Mitchell
Matt is wonderful! It was an emotional day for me moving and putting my things in storage and he made it a painless as possible. Very courteous. Convenient hours too!
October 29, 2014
Google Public Storage Diane Tant
Awesome customer service very nice people clean lot will rent here again
October 22, 2014
Google Public Storage melissa gibbs
Great customer service! No complaints. Storage unit was okay. It held up too my standards.
October 4, 2014
Google Public Storage Diana Strickland
Very friendly, helpful and Knowledgeable.
September 30, 2014
Google Public Storage Linda Saunders
Very friendly and efficient. Jewell and Matt are both very nice.
September 30, 2014
Google Public Storage Mark Elder
Nice guy! Very helpful.
August 27, 2014
Google Public Storage Precious Smith
The service has been outstanding and I would recommend Public Storage to anyone!!!
June 25, 2014
Google Public Storage Shawn Alston
Matt is A great guy
May 29, 2014
Google Public Storage Akedo Felix
Shavon was a very funny and great person to do business with great choice on hiring her, very pretty lady
May 11, 2014
Google Public Storage B Couplin
I had a wonderful experience their great customer service Mathew was a huge help
May 10, 2014
Google Public Storage David Mitchell
Chavon was awesome. I appreciate her customer service.
May 10, 2014
Google Public Storage Benjamin Cariddi
Matt was great and helpful.
May 10, 2014
Google Public Storage Vennia Franklin
Great experience and awesome from Matt handsome self as well as most beautiful Chavon.
May 9, 2014
Google Public Storage Von Boyd
Great customer service....great prices
May 9, 2014
Google Public Storage Dalvin Peele
Chavon was greeeat!!
May 2, 2014
Google Public Storage david davis
Very very professional
April 28, 2014
Google Public Storage Philip Williams
I had a great experience with this company and the manager Chavon new her job to a "T". She was very helpful with me and my buddy on getting a storage and I would recommend anybody to use your company. Thank You Phil
April 28, 2014
Google Public Storage Shanta Gardner
I love them!!! Great customer service.
April 26, 2014
Google Public Storage MAIKEL DIANE BROWN
Chavon was awesome! Made me feel very welcome and at ease through the entire process. Thanks
April 13, 2014
Google Public Storage Demetrius Gardner
Excellent customer service by Chavon!!!!! Thanks Public Storage for all your help.
April 5, 2014
Google Public Storage Edward Maye
Chavon provided awesome immediate service
April 5, 2014
Google Public Storage Minnie Schweichler
Matt is a wonderful job today assisting me in selecting the appropriate unit and provided me with excellent customer service! I would recommend this site to anyone looking for inexpensive storage! Great Experience
April 4, 2014
Google Public Storage Michelle Edwards
Chavon gave us excellent customer service
March 29, 2014
Google Public Storage Carla David
March 29, 2014
Google Public Storage Deonnie
CHARON PROVIDED GREAT CUSTOMER SERVICE SHE IS THE BEST!!!!!!!!!!!!
March 28, 2014
Google Public Storage Quasha Woodley
I lovvveeeed it.... chavon is awesome ,amazing,and helped out perfectly!!!! :-) :-) :-)
March 9, 2014
Google Public Storage Shmica palmer
I rent from this public storage back in 8/13 and Chavon customer service skills was awesome.When I did reservations over the web she called back quickly and that was A plus for me she answered all my questions. Now I'm back again all because of the excellent service she gave me.. Thank you Chavon for a EXCELLENT services
March 9, 2014
Google Public Storage Corey Bailey
Great service and the best prices i could find locally.
March 6, 2014
Google Public Storage Lauren Porter
My husband and I recently needed a storage unit to hold pretty much everything in our entire 1700sqft house. I had only seen one storage unit in my life and I prayed that they weren't all that bad! I was referred to public storage by several friends. I called and spoke with Chavon and she explained everything I needed to know. We went in and Chavon showed us around. It was clean, quiet, and safe! She helped get us the right size unit and all our packing supplies. We we very pleased with the location, cleanliness, and most of all, service! Thanks Chavon!
March 5, 2014
Google Public Storage chaosfae79
The team at public storage has always been a delight to work with!!!
January 7, 2014
Google Public Storage Misty Gaines
Bm72 I love this place .Management is great.Very polite and professional
December 13, 2013
Public Storage Amy Hintosh
November 27, 2013
Google Public Storage Melissa Horton
Chavon was wonderful to deal with. The team at this location was a pleasure. Ease of rental & termination were terrific. I would definately go here again for my storage needs!
November 23, 2013
Google Public Storage Laurie McClellan
i really like how clean it was kept and the manager Chavon was always happy to talk to me , even when i was late she is so sweet , i would love to come back and use you again , thank you again Chavon for keeping my things safe
November 23, 2013
Google Public Storage Patrick Carrion
Easy to get to from home. Very clean storage units. Chavon the manager of this Public Storage is very helpful and friendly. She goes out of her way to help me with my storage issue.