Public Storage Self-Storage Units at 2010 N Main St, Layton, UT

Michael helped me out and was great

Excellent service and top of the class in answering all my questions before making a reservation too! Thank you much!

I stopped by to get a price quote, and Mike was so helpful! Gave me all the information I was looking for, and i will definitely go back to rent a unit.

Mike is great! Very kind and professional! Very happy to to have employee that is understanding!

Perfect little place easy access and professional help when needed 5 stars from me

It’s nice and clean

This storage business is ridiculous , I can call other storage places and get a straight answer on the total amount, these guys just have multiple departments and just waste you time not giving straight answers. Just try to get total amount from them is a nightmare.

Had a great experience the whole place was clean and well maintained and all the staff where very friendly and helpful

Micheal was very helpful

I came in to get my storage bill taken care of and Mike went above and beyond to make sure our account was taken care Of! He is the best!!!

Stand up place. Mike was great to deal with.

If there were more stars possible, I would leave more stars. , extremely friendly, extremely helpful, extremely patient with people who are having problems like me. Can't say enough good things about him.

Great storage unit! Friendly and knowledgeable employees! Mike is very helpful!

Mike is awesome he was so helpful!! This is a great place !!

Great prices and excellent service!

Easiest rental I have done on a storage unit and property is clean

Needed to move quickly and couldn't take all of my stuff at once. They were the most reasonably priced and got me a unit quickly. Highly recommend.

Went in for some help and talked to a Mike. He had so much great information and so wonderful to do business with. Highly recommend this location best service I’ve had in years.

My daughter has a storage here. I went there. It was clean and friendly.

Love this place Emily is the best she is polite and made the experience so easy and was always making us laugh.

Emily 0was fantastic with me. Gave me a great breakdown on the units and was able to find one that will work for me. Great sense of humor and easy to work with. Thanks Debbie appreciate you. ☺

Emily is the best manager I have ever dealt with and is 100% about her customers satisfaction. She deserves a huge raise! A+++++++++

Nice service. Easy going staff

Fantastic experience so far! Got everything sorted online but I went in to see the unit ahead of our moving day - it is very clean, uniform and safe. The facility is well laid out and offers a variety of unit sizes for whatever you need. The staff was wonderful - Emily was very knowledgeable, friendly and professional. She took her time to discuss the various property details and made sure that I had everything I needed in time for our move-in. Having worked in customer service for many years, I was very impressed with the service I received and would highly recommend!

Emily and Mike have been so helpful. Always willing to go above and beyond for their customers. Emily is so attentive to my needs. She made sure all my questions were answered and the process seamless.

Wonderful amazing so helpful move was stressful they made storing easy thank you.Emily is so knowledgeable and helpful thank you .

Mike and Emily are always so helpful. They helped me save money on my unit. They are always so nice and patient when I come to the office. The place is always so clean and well taken care of.

So expensive, I have had a unit there since 2019. I was paying $79, now I'm paying $159 for the same unit. You can only go to your unit when they are open, which is dumb, when you have to use a security code...

I have only great interactions with Emily, Michael, and DM Jose’. They all listen, are polite , and go above and beyond to help your situation any way they can, and let you know the outcome may not be what you requested. But what’s important is they have GREAT CUSTOMER SERVICE!!!! I wish I could say the same for the person who was at the Support Help Line. ( I won’t give her name she knows who she is ) I was vacating my unit on 10/5 asking if I could pay for the days I used the storage I felt that was fair . The only response from her was You have to pay for the whole month you needed to be out by the end of September this is our policy. I explained I was in MN checking on my father who was ill, and could not have done that . Again I was told This is our policy ! A few awkward minutes of silence, I asked if I could speak with Corporate. She replied I am with Corporate. I was amused. There is no way this person represented any Corporation. No,,,,,,sorry to hear about your father, hope he is doing well, No,,,,,,let me see if there is anything we can help you with. No,,,,, I can’t make any promises . No,,,,,, thank you for being a loyal customer with us. No,,,,,,,I will get back to you as soon as possible. NOTHING. I will always do the right thing regardless of what I have to pay. Just listening, understanding,, and kindness makes all the difference. Thank you Emily, Michael, and Jose’ for the Making the Difference !!!!

When management misspoke and failed to do things right. They ask you the customer to make up for it and do the leg work. Poor communication and conflict resolution. Everything talks about convenience. As the DM Jose would say “sucks to suck” thanks for the lack of help.

(UPDATE!! As of 09/1/23 you raised again by 30%) I’ve never once been late. You’re truly scumbags YOU RAISED MY RENT BY 100% *DOUBLE*. Just spoke with Debbie and she seemed pretty accustomed to these types of complaints and said she is going to “look into it” What kind of company does this? I’m appalled. How can you do that to someone, Especially a student/military. I got no notice. My budget is now in the red. I cannot get my meds now. And Please spare me the “we’re sorry we didn’t earn 5 stars for you “. Maybe you’re allowed by law to perform this abuse, but what does that say about your company? My unit is 1103, please fix this so I can edit this and say you helped me in my crisis.

Emily and Michael were very helpful. We needed an additional unit for storage and they set us up super easy, took like 5 minutes. The place is clean and there are cameras everywhere, as well as an access code requirement for entry. Very reasonably-priced as well.

I have to say THANK YOU! A huge thank you, to Emily, best employee ever! She has help me so much with my unit’s rental and save money with the specials! Thank you Emily you go the extra mile and more for your customers, you are the best!!!

Very clean and spacious building. Madison did a great job helping us get an appropriately sized unit and in answering all our questions.

Beware ... I just received an email with a 25% rate increase. I've been there for almost 4 months. The online discount that was utilized is now replaced with a rate increase. No additional services are being provided to justify this increase.

Very clean and secure They're inconsistent with their billing.

Emily is always friendly and great to work with. Thanks!

Awesome job! Easy access and secure, I had all my stuff locked and secured with public storage I will personally choose public storage 100% completely professional staff always willing to provide the service by answering all your questions, convenience payment options and flexible, and affordable thank you guys looking forward to do business with you again in the future if the needs arise!

Horrible customer service. No one is present at the facility and no one answers the phone or returns messages. Prices and fees are not great either. I'll be going elsewhere.

Terrible place

Stacy was very helpful when I called to get information and pricing.

Very clean facility. Camree and Stacie are so sweet and funny.

Camree was awesome and so helpful!!