Public Storage Self-Storage Units at 2010 N Main St, Layton, UT

Fantastic experience so far! Got everything sorted online but I went in to see the unit ahead of our moving day - it is very clean, uniform and safe. The facility is well laid out and offers a variety of unit sizes for whatever you need. The staff was wonderful - Emily was very knowledgeable, friendly and professional. She took her time to discuss the various property details and made sure that I had everything I needed in time for our move-in. Having worked in customer service for many years, I was very impressed with the service I received and would highly recommend!

Wonderful amazing so helpful move was stressful they made storing easy thank you.Emily is so knowledgeable and helpful thank you .

Emily and Mike have been so helpful. Always willing to go above and beyond for their customers. Emily is so attentive to my needs. She made sure all my questions were answered and the process seamless.

Mike and Emily are always so helpful. They helped me save money on my unit. They are always so nice and patient when I come to the office. The place is always so clean and well taken care of.

So expensive, I have had a unit there since 2019. I was paying $79, now I'm paying $159 for the same unit. You can only go to your unit when they are open, which is dumb, when you have to use a security code...

I have only great interactions with Emily, Michael, and DM Jose’. They all listen, are polite , and go above and beyond to help your situation any way they can, and let you know the outcome may not be what you requested. But what’s important is they have GREAT CUSTOMER SERVICE!!!! I wish I could say the same for the person who was at the Support Help Line. ( I won’t give her name she knows who she is ) I was vacating my unit on 10/5 asking if I could pay for the days I used the storage I felt that was fair . The only response from her was You have to pay for the whole month you needed to be out by the end of September this is our policy. I explained I was in MN checking on my father who was ill, and could not have done that . Again I was told This is our policy ! A few awkward minutes of silence, I asked if I could speak with Corporate. She replied I am with Corporate. I was amused. There is no way this person represented any Corporation. No,,,,,,sorry to hear about your father, hope he is doing well, No,,,,,,let me see if there is anything we can help you with. No,,,,, I can’t make any promises . No,,,,,, thank you for being a loyal customer with us. No,,,,,,,I will get back to you as soon as possible. NOTHING. I will always do the right thing regardless of what I have to pay. Just listening, understanding,, and kindness makes all the difference. Thank you Emily, Michael, and Jose’ for the Making the Difference !!!!

(UPDATE!! As of 09/1/23 you raised again by 30%) I’ve never once been late. You’re truly scumbags YOU RAISED MY RENT BY 100% *DOUBLE*. Just spoke with Debbie and she seemed pretty accustomed to these types of complaints and said she is going to “look into it” What kind of company does this? I’m appalled. How can you do that to someone, Especially a student/military. I got no notice. My budget is now in the red. I cannot get my meds now. And Please spare me the “we’re sorry we didn’t earn 5 stars for you “. Maybe you’re allowed by law to perform this abuse, but what does that say about your company? My unit is 1103, please fix this so I can edit this and say you helped me in my crisis.

When management misspoke and failed to do things right. They ask you the customer to make up for it and do the leg work. Poor communication and conflict resolution. Everything talks about convenience. As the DM Jose would say “sucks to suck” thanks for the lack of help.

Emily and Michael were very helpful. We needed an additional unit for storage and they set us up super easy, took like 5 minutes. The place is clean and there are cameras everywhere, as well as an access code requirement for entry. Very reasonably-priced as well.

I have to say THANK YOU! A huge thank you, to Emily, best employee ever! She has help me so much with my unit’s rental and save money with the specials! Thank you Emily you go the extra mile and more for your customers, you are the best!!!

Very clean and spacious building. Madison did a great job helping us get an appropriately sized unit and in answering all our questions.

Beware ... I just received an email with a 25% rate increase. I've been there for almost 4 months. The online discount that was utilized is now replaced with a rate increase. No additional services are being provided to justify this increase.

Very clean and secure They're inconsistent with their billing.

Emily is always friendly and great to work with. Thanks!

Awesome job! Easy access and secure, I had all my stuff locked and secured with public storage I will personally choose public storage 100% completely professional staff always willing to provide the service by answering all your questions, convenience payment options and flexible, and affordable thank you guys looking forward to do business with you again in the future if the needs arise!

Horrible customer service. No one is present at the facility and no one answers the phone or returns messages. Prices and fees are not great either. I'll be going elsewhere.

Terrible place

Stacy was very helpful when I called to get information and pricing.

Camree was awesome and so helpful!!

Very clean facility. Camree and Stacie are so sweet and funny.

Stacy was a great. Helped us find the right size unit and was very informative. Very friendly.

Camree was so sweet and helped us download the app and get our storage unit fast’

Staci is amazing! Thanks for the help

Don't rent here. Had my unit for less than a week till everything got ruined from multiple leaks. Been a month and no one will tell me who's responsible. Just go elsewhere

Very Professional Customer Service Helped Me Address My Issue Of Paying On A Unit When I Was Told My Partner Cleared It Out N Took Lock Off But She Lied and Management Let Me Open My Unit Yo Find It Full And Without Permission To Store Additional Items So I Paid Unit Off Signed Over To Storage Unit Which Made Them A Pretty Penny From The Online Auction. THANK YOU I Will Be Recommending Your Company For Storage Purposes To Anyone I Can Send Your Way!

Emily was extremely helpful in dealing with us on a Sunday. She was the best in handling a complicated situation involving my in laws moving from Virginia. Thank you Emily!

The staff here is awesome and friendly. It was snowing really bad the day I got my storage unit and the lady was fast and helpful in getting us in quickly so we could get out of the snow

Great customer service provided by Camree at the Layton Location located off of Main Street in Layton,UT. I really liked everything could be done in such a quick and easy manner.

Always a very nice experience... treated very well

Went in to ask about prices and Ashton was so helpful and walked me through the pricing as well as showing me the different sizes!

Camree was a sweetheart

Camree and Ashton were so helpful and funny

Nice Gals.

2+ months after I moved out and received confirmation emails that I was moved out and all settled, they are trying to charge me for a mistake on their end. 3+ weeks later, I’m still waiting for “my” account to be adjusted to zero. They’ve called me to tell me they know the issue and my account would be credited…still waiting with no additional communication or call back from their local office. Save all emails and communication from this place or they could stick charges to you even months after clearing out.

A lot of confusion with the reservations, and miss communications with the meeting up. But the agents in AZ and CA were amazing and got me taken care of. Great first experience! When and if necessary will likely use them again but also this location. It’s clean and in order!

Pitiful! I tried renting from this place today on 11/17/22. After seeing the reviews. I was excited to give it a shot. However after having my card charged to the amount of $51.44. I DID NOT get any gate code access or anything of use at all. Instead of moving my stuff in. I not only don't have a storage unit to store my stuff in. I will have to take them to small claims. If you're thinking of renting from this place online DON'T DO IT. Unless you like being sent to 3 different people who have decent customer service skills, but don't have a clue where your money went. They just know they don't have it. Save yourself the hassell visit the place, and sign contracts in person. Forget this garbage.

Carson was very helpful in shoeing us different units and made sure we got our online stuff done to help us and Shelby was very sweet helped us out by changing our day and got us a closer unit to the door and office made our day and got to show them some pictures of my hand from my finger being cut off they asked and the unit was clean and the building was clean we had a very nice experience thank u

No one at the desk every time I go. Got stuck in the back with the gates and no one around to open them. Code doesn’t work. Waited for an hour.

Wayyyyyyyyy too expensive and they force you to get insurance which bumps the price 15+ dollars.. I was paying 80 bucks for 5x5.... No way in hell I should pay more than 20-30 a month. I mean heck just in a year you might as well bought all new stuff after paying all that money...

Clean, courteous attendants and quick to respond to my inquiries. They even lent me a lock until I got my own!

Service was awesome. Brennan helped me and went above and beyond. He even saved me a few bucks by giving me a used lock when unknowingly purchased the wrong one from Amazon. A++++

As of March 2022, they're not Extra Space. Yet the reviews and positive feedback REMAIN?! Public Storage needs to start at ZERO reviews! They don't even offer a military discount! Debbie is awesome. Always rent from her! She'll treat you fairly. LE is equally good.

This place is no good!! We got 2 storages when it was Extra Space Storage when we moved out of our home... We fell behind on our payments because my wife and I got COVID... Yesterday my wife got a phone call and it was Public Storage saying that our stuff was going to auction the very next day... Because of our family helping us we paid what we owed, plus they tacked on an extra $400 in late fees... We're moving out of this place ASAP!!

Can we get access fr later time to exit property

Friendly, clean

Military friendly! Megan bent over backwards to help me with my changing departure date. Highly recommend, thank you again Megan!

The place hasn't mowed the lawn yet this year, looks abandoned. They purchased this location from Extra Space, but left the Extra Space signage up for two full months, totally misleading. No military discounts. Glad there's another Extra Space down the road.

Meghan at the Layton public storage that used to be extra space storage was so helpful, she had awesome customer service skills and if I needed any storage space again I would definitely be a repeat customer, Thank you again Meghan, your the reason why customers keep coming back!

Great service! I was a little hesitant on staying with this facility, since it changed owners (Extra Space - Public Storage). The staff was very friendly and the facility itself is very clean. Prices are a little high, but it is worth the climate control and cleanliness of the place. Staff as well, make the price worth it. We recently moved out of the unit and the process was easy! We would definitely use this location again.

Not happy with switch from Extra Space to Public Storage.

Great place, friendly people.!!

Great costumer service. Easy access and friendly staff.

Debbie was courteous and efficient, found us the perfect unit for our needs.

Always professional and the space is great.

Online sign up was going well but died on me part way through... Called up and was able to pick up right where I left off. Nice, clean facility, and helpful staff, both on site and on the phone!

Debbie helped me out and was so nice! I will refer others for sure!

Debbie was a great help! Had an amazing experience.

This storage unit place is awesome , affordable and very large outdoor units, easily accessible. 👍

Everybody was super friendly and helpful. The site is super clean and organized, I felt very confident that this was a great place to store my stuff.

Fast and easy experience.

Good customer service very clean facilities.

My husband and I are in the military and lived in a camper. Safe to say, we had a lot of stuff and no where to put it. Extra Space was a life saver!! Great price, great customer service, and peace of mind!!

Excellent customer service and great environment.

Great storage

Great clean place! Very professional. Staff is nice and polite. Easy to set up a storage! Would highly recommend:)!!

Pretty convenient!

Just needed for a short period of time. Debbie and Josie have been wonderful to work with. The facilities are clean and well kept with reasonable prices. I’d highly recommend Extra Space Storage to any of my friends and family.

Staff was professional and polite. They helped us out so well with what we needed. Place is clean and organized

Website works great and employees in store are very helpful and work quickly

They have great service ,come check them out

We love using Extra Space Storage, the prices are fair and we love that it is climate controlled! Not to mention how amazing Debbi and LE are, thanks for all your help!

I chose Extra Space Storage because of the price, location and cleanliness. The process was quick and easy and the unit was everything you can expect. We had no complaints. We moved in August 18th. We got a notice in the middle of November that rent was being raised over $50!! I went into the office to ask a question about my unit code and Debbie was helping me. I mentioned to her I wasn't happy about the rent raise. That's all I needed to say and she took the initiative to reach out to the DM and request a decrease in the rent raise. Two days later she called to inform me they were only raising it $10! Debbie is AMAZING and she is why I am not giving this review a 1 or 2 star. My only complaint about the Storage Unit itself is that the dolly's are not always at the front. You have to walk down all the halls to find one.. and sometimes you still can't even find one. I like the security, cleanliness, and how easily accessible it is!

Doug was very helpful and professional

Very friendly staff! Great to answer questions and get my unit set up.

Always great to work with! Everyone is very friendly, helpful and very fast to get back to you. Highly recommend!!

I really like the facility, however lost a star due to the bathroom being closed and lost another star for the ever increasing rates. I realize the market changes, but when you budget for the rent offered when you signed the contract and then they raise it by $30 bucks every 3 months, it feels very underhanded and taking advantage of the fact you're stuck. They should honor the rent offered when the contract was signed. In the future should I need a storage unit, I will search for a facility that will guarantee you rent for the duration of your tenancy.

I worked with Asst Manager Simon Rincon today on an additional unit. He was very helpful and courteous. The units are very clean. It's great having an inside unit and the extra security of controlled access.

Highly recommend this place & am pleased to have found them. Customer service (& the staff I interacted with in general) were just an absolute pleasure to deal with (on the phons as well as in person); & everything in this building is spotless! From floor to ceiling, all walls, glass, doors, etc spotless to a "T" & extremely well lit in every area. Very impressed with this place & definitely recommend!

Facility was nice and clean and Debbie was super helpful and friendly!! I’d definitely come back here for future storage needs !!

Super friendly customer service and very helpful

Super nice and easy to work with!

Extra Space Storage is a very clean and easy to access. The staff is super friendly and willing to answer questions. The only reason I am not giving this a 5-star is because I have been here for 3 years and the rates kept going up consistently.

Amazing deal amd space! 1st month was free amd they included a lock. 10/10 would do it again

Fast and clean

This place has been treating us amazing. The lady here is super sweet!

great experience to get our tvs in storage!

Awesome experience. Good customer service and information on where to go. 5 star review

Very clean and good service

Wonderful costumer service and prices

Great service and got in quick.

Great customer service!

Wonderful customer service from Debbie!

Amazingly friendly staff. Recommend to everyone. 10 out of 5 stars

Very friendly staff. Whole process was quick, easy and took less than 10min

Customer service was super good. Loved how clean everything was.

Debbie was super on top of answering any questions I had, made it a great experience overall!

Polite and reassuring our items will be kept safe during deployment!

Great service and clean!

Great place!

Excellent customer service, safety is excellent, work with us very well

Space is easy to access and clean!! Great customer service. Debbie is awesome! She called because my payment did not go through and I found out that my payment was raised in price! Come to find out your rate increases after a certain amount of time and of course I was not happy to find out about this. The increase was almost $70! She was able to get my rate back down to my original rate and although my rate couldn’t change for that month and I had to pay that amount she credited it onto my next month.

Its a storage unit... what can I say? It's good I don't know what they could do better but I am satisfied with the service as well as the price.

Great experience with customer support for any and all questions. The web experience was clean and very user friendly.

Quick and easy check in. Super friendly staff

Its my very first time renting a space at a storages facility... Great place and I would definitely recommend it to a friend or family...

Super fast!

Very friendly and helpful

Enjoyed the customer service at this location. Place is clean and secure.

The ladies were very friendly and helped me with my needs and showed me different options and their prices were more affordable then other places i looked at, the storages are clean, well lit up and air climate controlled

Very friendly helpful staff!

Best storage experience I’ve had, very clean and in an amazing location. Staff is super kind and helpful!

Clean storage unit and easy process of rental, staff helpful with all questions.

I loved having my items stored here! Super clean, the staff is really nice as well. Affordable and I love the self-service with the door code. Very happy.

Friendly great service. Very clean units and building.

Very clean comfortable space. Friendly people

Very easy to work with!

Very well kept storage unit very nice employees all around good place to store your stuff at

Good customer service.

I love the staff here. They're super nice and friendly and helpful. Great place to store your stuff!

10/10 recommend this storage facility! Polite and kind staff and clean storage.

They always support you whenever or whatever u need help with.

Very clean, a lot space, very accessible. Nothing less then 5 stars.

Great company great prices and fantastic service! ❤️ 10/10 would recommend

Very safe and secure place. Alex was very helpful and nice. Great store!

This place is not the cheapest but, they work with you on payment they are always very helpful, very professional, they always remind me and call me when I've forgotten to pay but I would recommend them 5000 times over and over again.

Things couldn't have gone better. Nice clean secure facility.

Great service and amazing customer service! Would definitely recommend!!!

Great facilities. Good rates and wonderful friendly help!! My highest recommendation 👍👍

Easy access to our unit, PLUS they have carts to use for hauling your stuff. Love that!

Super easy to rent a unit. Clean facilities. Super happy!

storage unit was extremely nice and clean. 10/10 would recommend

Great service. Chris Henry stephen

Fast, friendly, and so clean. I will always use this storage facility💕👍🏽

I feel my things are safe and secure always here.

Excellent customer service!! Staff was very helpful!

Great place, great customer service

The place is very clean Staff is great Best storage I have ever had

Debbie was great and healpful. Most of all fast! I needed a last minute storage unit and needed to move out Extra Space Storage got me a unit FAST and its not contract base. Love it!

It was a great place to store our things!

Debbi is a great manager, very pleasant to work with.

So quick and easy. Loved it.

Debbie was amazing when I first came in and had to come back to get a storage unit. She made my experience amazing.

Excellent high class establishment.

Love this place!

Friendly staff that helped me when I asked for it and answered all the questions I had

Got me in right away, gave me a promotional discount ,very clean , good lighting this would be highly recomended .ie. Great place!

, Matt helped us out a lot! He held the elevator and quick to offer help. He made what could have been a long pricey process quick! Even help another couple with with lost keys in an elevator. Great service

Easy setup through the NSC process. In and out in 5 minutes

Great service, fast to get going & get your unit! Overall would definitely recommend!

I was able to easily talk with the representatives and they were polite and understanding to my situation, showing me the types of available units and helped me to get one ready to go with little hassle.

Doug was extremely helpful in assisting us in getting some much needed extra space.

Had an awesome experience here, and they were super nice and professional. Got everything in same day I called!

Nice place and staff

Deb was great. Very easy to work with. Knows her stuff. Thank you.

Doug and Debbie were both very kind and helpful. They were very clear on relaying information and I feel very safe with leaving my items in Extra Space Storage! Alex was also super friendly. I’ve been here about a year now. The facility is super clean and I definitely have been grateful for the security.

Great place and staff to deal with!!! Easy and friendly!!

Great servis friendly 🙂

The facility is very clean and has friendly staff.

Only place that answered their phone. Very friendly. Good prices. Very clean

Nice clean safe and secure love it

Debbie was awesome!

Everyone is so sweet and caring! Helped me out in a time I needed it most!

Debbi is so helpful and amazing. The place was so clean and beautiful. We appreciated every thing she had to help us with.

Very nice and clean storage units!

I have only used ESS a short time but have been impressed with how clean and organized the units are. The whole place seems very secure and easy to access. I would use them again! Thanks

The Assistant manager At the layton extra space off Main Street Was very professional and very fun to talk to great experience all around and I am excited to start storing my Stuff in my new storage unit Thank you Derek

Clean and tidy place. Really friendly staff, Alex and Tay helped me with everything I needed. Overall great experience, would definitely recommend!

Debbie helped me so much and was very professional.

No need to shop around, the friends here at extra space storage are absolutely wonderful. Fast and friendly staff, with a modern clean facility. Debbie and Alex were especially great. I give them 5 stars and recommend them to anyone looking for a safe place to store their things. Thanks guys.

We use these spaces for storing all of our goods at the Layton Crumbl! They are awesome here and always helped me out!

They were great for me. I rented for 1 yr and would gladly recommend them 👍

Cheap clean great access hours 6am to 10 pm quick easy.

Debbie was fantastic with me. Gave me a great breakdown on the units and was able to find one that will work for me. Great sense of humor and easy to work with. Thanks Debbie appreciate you. ☺

Clean and easy.

Great Storage at a Extra Great Price!! I highly recommend this storage company!

Nice facility a bit pricy and can't access your storage space after 10 pm wich the shift i work makes it very difficult to get time to get in and out of my storage space in the hours that are set but it's a nice place and it was less then a mile from where i was living at the time

A place you will remember for storage needs 😊

Great soft bright LED lights light the storage units nicely with out harsh shadows even when the unit is full.

Great place to store stuff. Very bright automatic LED lights make it the best illuminated storage unit I have ever seen. The building is very secure and always the right temperature. I was at first I was scared of hauling my stuff down the hall, but they have many carts I used to haul things.

This is my second time renting a space from them and i feel secure using them. The facility is clean and i can access my unit easily.

Clean and secure with friendly staff!

Debbie was incredible. What a great storage unit. Indoor facility is well worth it

It’s nice. They’re really friendly

They have a very clean storage and they are very friendly

Super clean indoor storage with security cameras all around. Don't waste time anywhere else.

Friendly atmosphere and very clean.

Great place to store storage. Only issue I had was that setting up my automatic payment didn’t go through. The regional manager ended up contacting me making sure thing a were fixed after the few missed times. They definitely made things right.

These guys have been great. Easy and safe storage. Always professional and kind to work with. I love that its indoors. Highly recommend

Great place for storage, clean, friendly. Would recommend to everyone!

Great place to store.

This is probably one of the best storage companies that I've found to date. They have great prices, they have amazing self-help and customer service, and the prices are phenomenal! I would definitely recommend.

Great prices and friendly management

Great serves as always. Incredibly friendly and quick to aid.

Debbie is awesome! Very helpful and was able to get me an amazing rate for my unit. 10/10 recommend!!!

Always clean great units and friendly staff!

Debbi is fantastic to work with! Super efficient and helpful!

Attendant was friendly and helpful.

Derek was extremely professional and efficient.

Super friendly and clean. They're so helpful, if you need help bringing stuff in they will help. I haven't been anywhere that is so willing to help.

Doug and Debby were awesome, super fast super friendly, clean place smells nice,