Public Storage Self-Storage Units at 184 E Antelope Dr, Layton, UT

it was a great and smooth process. Madison was very professional she helped and showed the units and explain everything very clearly.

Good people Emily is the best, always there for me when I have questions

Had a storage unit here for half a year so far, service in the office is always fantastic. Emily has been amazing every time I’ve needed assistance. Super friendly, super clean, super secure.

Avoid this place at all costs. These good reviews are all paid for bot reviews. How can you tell? Because all of these reviews are referencing people helping them at this site and there hasn’t been a human-being operating the office in MONTHS. They have hours listed but they never actually open. If you call their number you get a call center in India. We had our unit for over 3 years. The 10x10 started at $98 a month…… it jumped to $139 a month after Public storage took over. This month we had a no notice price jump up to $179. So we are now going to be charged $40 a month more for the same space and an onsite office that never actually opens, the prices shot up and service evaporated. Now people are abandoning this place as fast as they can. I talked to 5 groups today that all experienced the same thing and are going elsewhere. EDIT- Talked to the property manager today and it sounds like the call center might be something they are going to be looking into. Will remove this review if I get an update.

Emily is wonderful and is always willing to help. She was able to flawlessly get my gate code fixed in a timely manner.

Emily helped us with moving to a bigger and more convenient storage unit! She is amazing and always very positive and helpful!

Go see Emily if you need storage. Emily still provides amazing customer service. I needed to switch to a bigger unit and she made the process smooth and easy. I definitely recommend this place. Absolutely amazing people. Emily was wonderful. She helped us get the right size unit by showing us several different sizes and explaining about how much would fit in the different sizes. I would definitely recommend renting here. Nice and clean facility with plenty of space for moving trucks.

Update…..Emily was so helpful and patient with me. She was able to lower my rate which I am so grateful for. If I could give 10 stars I would. Thank you for your kindness and amazing personality. You make my day whenever I come in. Wonderful and friendly staff. Emily and Mike were extremely informative of how the property operates and how to use the new Public Storage phone app. I was really impressed how nice and clean the property is. Will most definitely recommend to my family and friends.

Emily was very helpful and knowledgeable.

Emily was just nice to take time out of her day to help explain the steps of storaging.

The lady at the office was great and super helpful.

Mike was an awesome help !! Great place !!

I was having problems with another location raising my rent, fortunately Madison contacted me and was able to help me figure out a solution, Because of her I will continue to use public storage. I truly appreciate her consumer service. I just hope they can fix the problem with there rent increases... I've talk to at least 4 different people and they all said the same thing about public storage raising there prices...

Great property and great staff. Emily answered all the questions that I had and walked me through how to use the Public Storage App. She is the reason I chose this location. She was very patient and kind. We laughed our way through rental process. If she wasn’t working for Public Storage, I’d have her come work for me. Very valuable employee! A++++++++++

The employees here are so friendly, and patient. They go that extra mile to do what they can. I might be paying a little more than where I am moving units from, but can you put a price on clean, new, big, units that doors open, they are sealed (no gaps when door closed) when it rains there are no leaks, and you actually have someone in person to work with if any questions. great place and staff I just had to update my review - I used to think these companies were money hungry monsters - but if you talk to them that is key. Everyone is in a different situation, you just need to communicate with them and you will be able to work together to come to a good compromise. EMILY is the best employee I have ever dealt with. She is awesome and treats you with respect and doesn't judge you and works with you. She will do everything she can to try and help with what ever concern our problem you may have.

I'm new to how public storage works. When I arrived with a series of questions, the employee, Madi, was very informative and polite. Presented with my concern with security, she explained plainly the measures they take in protecting their customers property. My inquiries and concerns were met with respect and assurance.

Please choose somewhere else. We’ve only had our storage units for five months and we got a notification that the monthly payment for them is going up almost $100. Absolutely ridiculous. They’ll draw you in with some good deals and then drive the prices up once you’re there.

We left multiple voicemails on Sunday nd they never contacted us back. We are at the Layton facility and there is no one at the business. And yes we are here during business hours. Horrible support and service.

Love this storage unit.

Staff was very helpful as I had a couple questions. They took me through the process and made everything easy and painless

Associate was very knowledgeable and helpful. She was with me through the whole process and even o'clock fixing the online issues I was having.

Emily and Mike were awesome to work with very helpful and professional. Great facility.

You rent a storage unit here, you get your key code to your unit, and think you’ll be able to access it whenever you need to. Turns out if you show up with a truckload of stuff, one minute after 9 PM, too bad doesn’t matter what you have you, gotta wait till the next morning to access your unit.

Emily has been so good to work with. She is highly professional and always makes us feel welcome and important!

Emily and Madison were such great help. Even with the ease of the online reservation, I had to change unit locations. They were able to find me a better unit with the same great price.

Kind, friendly staff that will help you get the best storage area for you. Did not try to get me to fill an up sell requirement. Very clean and secure. Locked with more video monitoring than any other storage facility that I have been in.

Love the customer service lady.. Emily.. she was so understanding and helpful. Great customer service!!!!

Very friendly and professional!

This is the worst storage place you could possibly go to. they take rent 15 days before it is due from your account and after you move out, they try to charge you for cleaning fees and stuff left. The management lies. Everything needs to be done on their app and their app doesn’t work very well nor does it open and close the gate like it is supposed to. They do not remove the snow when it snows and the rain gutters threaten the units. The place just needs to be redone starting with management.

I would like to say that Emily took our customer experience to the next level. I recommend this storage company and in particular this specific location because of her awesome customer service.

BEWARE: You can't get off their call list if they get your phone number. I called for information/pricing. Very specifically requested an email quote and very specifically requested that I not be called. They've called four times since, each time a different person from a different area code. I've asked each one politely to stop calling. Hopefully a bad review will help someone to hear my request and remove me from their call list.

I have been a customer of Public Storage for a few months now. I am loyal because Emily has been exceptional to work with; professional, courteous and consistent. She really goes above and beyond to accommodate her customers and acknowledge their concerns/questions. I couldn’t be happier with Public Storage.

Amazing customer service! Emily is our absolute favorite!💗

Went in spur the moment with the wife and Emily was very helpful. Very friendly and got us in a storage shed and out the door very easily and stress free. Highly recommended this location

Emily was amazing ! Super friendly and helpful and got my husband and I set up with exactly what we needed! Highly recommended this location ! 👌

I was a customer of the previous facility and when public storage took over it was a little nerve racking but they were extremely helpful and made the transition smooth and easy. Special thank you to Emily for all her efforts to make sure I was comfortable and secure with all my storage needs!

Very helpful and attentive, they answered my questions with detail and pricing is great it also feels safe thank you

Emily is so helpful! She helped make sure everything w our move in went smoothly! Would highly recommend. Very nice and secure space.

This location was great when it was general storage and Jason was GM. Now that it is Public Storage and Jason left because of the new ownership, (changed ownership just a couple months ago)- steer clear. Previous owners salted the black ice. New owners and management couldn’t care less. The entire east side drains immediately in front of the storage unit and creates sheets of solid black ice. I took one step in front of my unit and landed on my side with the wind knocked out of me. Bruises on my knee hip and rib. When I was able to make it to the front office, the person on duty caustically said “well I can’t do anything about that”. I’ll be moving my belongings immediately.