Public Storage Self-Storage Units at 7520 Grand Pkwy West, Spring, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x5'Online only price$ 25/moSmall 5'x5'
$ 25/mo $33Best Price Label
- Climate Controlled
5'x5'Online only price$ 26/moSmall 5'x5'
$ 26/mo $34Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 52/moSmall 5'x10'
$ 52/mo $70Best Price Label
- Climate Controlled
10'x10'Online only price$ 67/moMedium 10'x10'
$ 67/mo $89Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 70/moSmall 5'x10'
$ 70/mo $93Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 94/moMedium 10'x10'
$ 94/mo $125Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 177/moLarge 10'x20'
$ 177/mo $236Best Price Label1 unit left!
- Climate Controlled
10'x20'Online only price$ 192/moLarge 10'x20'
$ 192/mo $256Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x25'Online only price$ 271/moLarge 10'x25'
$ 271/mo $362Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x29'Online only price$ 286/moLarge 10'x29'
$ 286/mo $382Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 309/moLarge 10'x30'
$ 309/mo $412Best Price Label2 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Nearby Self-Storage Locations
Self-Storage Near Spring
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Spring Storage Units on Grand Parkway
Sitting on the south side of Highway 99, just east of where it crosses Kuykendahl Road, this Public Storage in Spring has a cheap self storage units sized for every occasion.
Offering a large selection of indoor, climate-controlled storage units in a variety of different sizes, this location is open 7 days a week and has a property manager who lives on site and can offer advice when choosing a unit.
There are also a number of outdoor storage units at this facility, which allow customers to pull up a vehicle for quick loading and unloading.
Just across Grand Parkway from Klein Oak High School and North Hampton Elementary School, a 5x5 unit here is a great place to store the kids' sporting equipment for a mess-free garage.
A 10X10 foot unit at this location is a great place for tools, as well as hunting and fishing equipment, while families in nearby Avonak, Willow, Hufsmith, Klein and Tomball can enjoy the ample room in a 10x30 foot storage unit during a home remodel.
With easy access from Grand Parkway, as well as Highway 249 to the west and Interstate 45 to the east, this is a convenient location for residential and commercial customers throughout north Harris County or south Montgomery County.
Public Storage takes great pride in accommodating the ever-changing self storage needs of Spring and the surrounding community.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 430)
Thank you Tracey .. absolutely great service
Thank you Tracey and Jerrica for making this so easy and painless!!
Thank you Tracey and Kenya for all your help
Tracy and Issac were so friendly upon entering the facility. Very thorough explanation of how the unit rental process works, safety tips for storage. I feel very comfortable w/my storage facility choice after meeting this team. Thank you Tracy & Issac!
Thank you Tracy and Isaac for the amazing experience !!!!
much thanks to Tracy and Kenya. Their service is beyond fantastic!
Yesssss.. what great property to storage.. Come on down and asked for Tracey. Get the right fit for the right price.
Thank you Tracey for helping the elderly man. May GOD bless you
I had a great experience working with Tracy. She made our moving experience easier. Thank you!
Tracey was phenomenal and helped me choose the right storage size and gave me really helpful tips in regards to storage. Public Storage is lucky to have an amazing employee like Tracey on their team.
Thank you Tracey for the excellent customer service.
Tracey's customer service today was fantastic! She helped us secure a rental within minutes. Painless and a load off of my mind to have this taken care of
Tracy was very informative and a delight to talk with thank you for your help finding the perfect unit! we’re excited to move down
Tracey and Deanee at the Grand Parkway Public Storage impressed me! They were so friendly, very patient and truly engaged. They made sure the storage unit fit our need . They earned 5 stars but would have received 10 if that was an option. Thanks a bunch for your service, ladies!
Thank you Tracey for staying late and helping me
Thank you Tracey for explaining to me public storage payment policy. You saved my life !!!
Thank you Tracy so much for your help.
I had a relatively good first impression of this 3 story Public Storage location. The condition of the store was upkept well very clean and organized. Upon arrival, we patiently waited for someone to come assist us at the front counter for a good 15 min. I will say that the associate who helped us was named Tracy. She was friendly, personable, helpful, and provided good customer service. I like the fact that you can access it by using an app from your phone, which makes it more convenient. I recommend this place for anyone in need of a storage facility.
82 years old..thank you Miss Tracy
Gracias Tracey señorita thank you so much! For your help! 👏🏻
I came in to check on a storage space during a very difficult time in my life. Ms. Tracey was a lifesaver! She explained everything and presented great customer service! Will definitely recommend this facility over others in the area 🙏🏽. Thank you Ms. Tracey ❤️
Ms Tracey was FABULOUS!!! SUPER friendly and very knowledgeable. She made my experience seamless!!! 😊
It was a very pleasant experience. Tracy provided exceptional service. She was very kind and helpful. Thank you Tracy!!
I am so grateful and happy how Tracy helped us to choose the right storage for our needs. She provided exceptional service. Thank you so much.
Thanks so much for all the help Tracey. Great service.
Thank you Tracey
I reserved and paid over $200 to reserve a storage unit. Nobody was in the office when I arrived to pick up my lock. I did not receive the access information via text (as my confirmation email promised) that I was supposed to, and my app/gate access code didn't work. I sat in the parking lot with two loaded trucks trying desperately to get help via the customer service numbers... but to no avail. Thankfully, the office staff eventually returned and were able to cancel my reservation.
Tracey helped me. And she was so helpful on tryin to get my rent lowered and get me moved into the right size unit and took her time to make sure I understood. She was very attentive. !!!
Thank you Tracey for your patience and help
Go Tracey Go... Thank you
UPDATE: Tracey with Public Storage gave me a call Monday 04/17/2023 and she informed me that they are getting more carts in and they have address the rate at my unit. Happy with the changes and I have changed the review. Thank you!! The price for my storage unit keeps going up and up. No access to the dumpsters. You have to haul your trash with you. Every time you go you need to hunt down a cart.
Thank you Tracy! Your customer service was fantastic!
This facility used to be functional in terms that you would always have access to at least one flatbed cart no matter day or the month. I understand if there were moving trucks in the lot, I wouldn’t be able to get a cart because those movers always hold onto 2-3 carts at a time. Over the past fee months, the carts have disappeared even on days when I am the only customer parked in the secured lot. Today when I pulled into the facility, I was the only vehicle there. I needed to unload about 8 large storage totes but I could not find a cart. Because of my past experience I’ve learned to carry my folding dolly in my vehicle but it could only hold 2-3 totes at a time. For the amount I pay a month (another issue i have - they have increased the rental price every few months since I initially opened a unit) I expect to have the convenience of the flatbed cart to maneuver through this multi level facility. I DO NOT recommend this facility or company.
Thank you Tracey for all your help Gracias
Tracey and Jo.. WHAT CAN I SAY? THE BEST IN TOWN
Thank you, Tracy and Jo for your help
Thank you Tracey! Big help!! She made it so easier and was a big help!
Tracy, Thank you for all your help!!!
Thank you Tracey
I showed up with a truck full of items with no clue on what to do next. I walked in and was greeted by Jolita and she explained everything i needed to know. I Feel extremely comfortable leaving my thing here now. Thanks again for all the help
Thank you Tracey and Jo for all your help.
Thank you Trace for your help!!
Tracy thank you so much for your help.
Amazing!! Tracy was so helpful and the facility is really clean.
wonderful customer service from Tracy :)
Tracey.. thanks You
thank you Tracey
Thank you Tracy for your expertise
Thank you Tracey for being so helpful!!!!!
Jolietta is very very helpful and knowledgeable! Best customer service I’ve ever really experienced. I’ve had some not great experiences with Public Storage however this was my first good one
Max kind friendly excellent service
I love it here, Morgan was so very helpful
Joileeta made the moving process easy and she is very knowledgeable of Public Storage policies.
Jo is a breath of fresh air so glad I decided to stop by she made the process easy
I was uneasy about renting a unit cause of all the horror stories I heard. Came in and Ms Joileeta was very helpful. She answered all my questions and even help me pick out the best unit for what I need. She is a life saver. 😄 Thank you Ms. Joileeta ☺️
Max and Joe were awesome and the storage space was always clean and easy to access
Maxine was wonderful in helping me set up my storage unit, she did a wonderful job and was very professional, the tour was fantastic and I was quite surprised! If there were more stars I could put in then I would, but 5 will do.
Huge thank you to Jo and Max-Staff were efficient and kind and very helpful with my storage needs and any questions I had! Highly recommend!
This is the first time that I have rented a storage unit and I am very satisfied. I visit about once a month. It is always clean. We have an air controlled unit and the temp is always within a comfortable range. The only issue that I have had is once I didn't have a cart to use.
Joileeta has helped me on multiple occasions. She is truly the best!!! Always so positive and helpful. Truly a blessing.
I LOVE IT HERE the service is amazing there this beautiful and amazing woman named Joileeta Frank oml when i tell you she was fantastic i got my belongings well done i give this place a top fiveee no TOP 10!!!!
Joileeta is the best
Friendly and efficient! Sept 2022 Prices constantly being raised! Not sure how much longer will keep renting here...
Joileeta and Chris was so helpful I would recommend. She is a great manager! Love her.
I am so pleased with the manager Jo at this location!! Great Job!!
I didn’t rent here but I watched Ms. Jo assist my girlfriend with five star service. When you come to this location ask for Ms. Jo
We moved in a week ago and Miss Max was super great with helping us move units. Thanks y’all!
Max was the best made the process super easy !!!
Joe is an awesome manager. Very helpful and knowledgeable
Great location! Secure. Never had any problems!
Max and Joe did a great job helping me
Ellie was excellent!!! She was really helpful and made the whole process pretty painless. I love renting at this location. I was greeted with a smile and loved the customer service!! I definitely plan on renting again!
I had a great experience with my move in and Ellie was a great help and very polite.
Ms. Joileete, was the best person I've ever dealt with as far as customer service. If you're looking for a place for storage she is the one to go to!!
There was a rude customer there, that did not want to give us a dolly. He was walking towards my husband like he was going to hit him. We tried to explain to him he could only use one if there were other customers. He said he never heard that. Signs should be posted stating that. Maybe someone should be there until closing. Definitely post it on the walls. The facility itself is fine.
Joileeta was the very helpful during this process of moving my thing into my storage unit I have had the best experience and happy that I chose public storage to move my thing into
They deceive customers, they offered me a supposedly indefinite price and after 3 months they changed it without warning, when making the claim they were very rude, they increased my monthly price by 250%
Talk about coming through in a pinch. Self storage in spring had everything ready for me when I made my reservations online. Even went over the same night that I made my reservation and the prices were excellent. Thank you so much.
Ms. Maxine is the best! She's so personable and professional, she made switching storage units a breeze, moving is always a headache, but she is always super pleasant!
Maxine is SO delightful and very supportive! She goes over and beyond! I definitely enjoy renting from this location! I’ve rented from several locations in the past and this is by far the best! Thank you Maxine for everything that you do!
Maxine was great and had wonderful customer service
Great customer service Maxine guided me through the units and helped me choose which unit fit my needs. Definitely would recommend. Maxine is Friendly, Polite and Very informative. Would recommend coming here.
Maxine is very kind and helpful with questions I have about transferring storage spaces.
Maxine was such a help. I had a few issues online and Maxine made sure I was taken care of. Great customer service. Thank you
Beautiful building inside and out. Great, fast and friendly service. Joileeta was extremely helpful and patient with me in answering all my questions. Super clean facility!
Great experience. Maxine was very helpful.
Clean and well kept
Joileeta was a very good helper.
Joileeta & Maxine Are 2 Phenomenal associates I would high recommend them for any one who needs public storage service at the spring location.
Joileeta and Maxine very professional and friendly and knowledgeable of their work.
Awful confusing place. Front office doors locked, called customer service takes forever to answer. Second rep was rude and condescending. Lock came completely out of the door socket when accessing unit. Doors not clearly marked on wall maps. This place is like the maze at the end of The Shining. Thankfully another customer named Joe helped me and my 82 year old mother. Do not use this facility.
My stuff was safe and secure but I didn’t like that they increase your rent by telling you through snail mail. Everything else they send texts and emails but for some reason rate increases are not. Wonder why? It’s a terrible way to treat your customers and me no like.
I went into public storage to get information about renting a storage unit and Jesica helped me out . She is very professional and very helpful with everything. I will be recommending this place .
I came in not knowing what size unit I need and joileeta was very helpful. She made my experience pleasant ☺ and also she is very nice. Thank Ms Joileeta
Great place. Erica was fantastic!
Cuando hice mi mudanza, mi storage tenía el candado que pone la administración. Fui a la oficina y no había nadie, espere por 1 hora para que alguien llegara y no llegaron. Estuve llamando al número que estaba en la puerta y nunca respondieron, Llame a servicio al cliente, y solo dijeron que sentían el inconveniente. Yo tuve que pagar a la compañía que me mudo todo ese tiempo, que ellos no estuvieron para atenderme. Tuve que dejar mi mudanza en el camión y hacerlo al otro día. Y la actitud del personal fue muy desagradable la señorita fue grosera, venía a cada rato a decir algo diferente.
Jesica is very kind and helpful. Quick and professional service. Very clean facility
Joileeta was great at assisting with our storage needed. Best service, thanks Joileeta
Great storage units and very pleasant management with a GREAT security system in place!
The facility is secure, bright & clean. The property manager, Joileeta, was very helpful, knowledgeable & explained the process clearly. Thank you Miss Joileeta!
Moving is never fun but at least this part of our experience was positive. Joileeta was the staff person who worked with us and she is such a breath of fresh air and we always leave with a smile. She is so helpful and positive and goes the extra mile to make us feel taken care of. I wouldn’t expect this from a storage facility but she delivers. The facility is great and clean, easy to use and very convenient access. I would recommend to anyone
I have three storage that I have rented on three separate occasions with Joiletta. Joileeta has helped me and her customer service is excellent and she is very courteous. I have nothing bad to say, only exceptional service. She helped me find the best location and the right price to fit my needs.
Rachel is amazing
The initial rates provided were competitive, but then they consistently raise them. All rates increase which I understand, but this month, my rate more than doubled... in one month! I have written customer service as this must be an error. I have not heard back yet.
Been with this particular Public Storage for around 2-3 years. Was very happy with the rates at first, but I have seen at least 3 rate increases over the past 2 years. I understand that rates must increase as demand gets higher, but 60% increase in 2 years...that's robbery. I will be moving my unit in the near future. Update: I received a voicemail regarding my review. Updating to 3 stars due to the effort in making me a satisfied customer.
All very helpful. It's clean and easy to get our things in and out.
It's a storage facility. The nice thing about this is it is mostly climate controlled units, which is nice in this Texas heat.
one of the nicest cleanest storage places i’ve been too had one a long time ago and absolutely loved the place joileeta will take care of you she’s so sweet and friendly I will always return to this place for a storage absolutely love it.
The property manager Joileeta is very professional and knowledgeable. She walked me through the different units that were available and even showed me so that I could get a better comfort level of the storage unit I needed. She is very patient and helpful. The facility is well maintained with easy access to the Grand Parkway. I feel comfortable storing my items at this location because you must enter your access code a few times to access your unit.
Es barato y tiene mucha seguridad en sus bodegas lo recomiendo 💯 por ciento
It’s frustrating how much you pay each month yet there are always Zero carts available. People in groups always take the only 2 available then get mad when you ask for 1. I mean seriously as much money as this company makes you could please GET MORE THAN 2 Carts per door!!!! It’s ridiculous to have this many units and not enough carts even extras space had 4 per door y’all can at least do that much......
A very clean and secure facility.
Tracey is such a big help! Always professional. However I would never lease a storage unit from the grand parkway location again. 5 stars for Tracey 0 stars for grand parkway public storage. Would not recommend.
Tracey helped me get into a rental space and was even nice enough to walk me up to my unit. I was able to put stuff in storage quickly and be on my way!!
Joileeta provided excellent service
The customer service was excellent!
Tracey was awesome. Tracey showed me my unit and explained my contract. The office was clean and the customer service was spectacular. I will definitely recommend you come see Tracey. I will refer all anyone here.
Joileeta frank was an amazing person went out of her way to help me and she is the most wonderful person there that I have meet.
Joileeta Frank was the greatest and she went out if her way to help me. She answered all my questions she is the best.
Joileeta she was so very sweet and she truly made my experience there very wonderful. She went above and beyond to make sure that I was being help with everything I needed.
Tracey did an amazing job, she explained everything very well and helped me to find what I needed
Super nice facility. But not worth the high rates you pay since there are literally never any carts. In the beginning there were plenty of carts all the time. Lately if you come during the day you have to get in a line to wait for a cart.(45+min) Now there are just none. Seems like since they've been open the rate continues to go up and the number of carts seem to go down. I guess this is a sign for me to move on. Its 7:45pm and no one else is here. Who's using the carts?
I posted about our ongoing mold problem at the 99 Grand Parkway location on here and my review is not here anymore. I’m seeing a lot of reviews that were not here 2 months ago. Customers beware!! This location had severe mold problems for months and we got the runaround for months. One of the employees was honest and we contacted the district manager Josh who had the worst Customer Service I’ve ever experienced . He basically lied over and over and refuse to admit there was a problem. 6 months later we received a letter down playing the problem and when we went to have our times clean, they told us they didn’t have enough time to do all of our items. We again contacted the district manger Josh and he was useless. We took our concerns to Better business bureau and filed a compliant. We received a phone call today basically saying look at your contract we aren’t liable!! This is the worst Company ever. If you look on BBB you will see a ton of complaints! My suggestion is move your stuff and do not rent from Public Storage. I know more people have had this issues at this location and I do not see their review anymore.
Super clean facility with carts available to move your belongings in and out of storage.
Makayla & Jo greeted me very nicely & was very helpful with help me make my payment
Joileeta is outstanding, very helpful and professional. I recommend this facility and staff.
This is one of the best locations of Public Storage. (I have used three different ones) Carts always available except one or twice on a busy Saturday morning. Very professional and polite staff.
Just awkward but clean and thats a plus.
Great service from Ms.Tracey and Ms. Chris M. Loved their help and joyful conversation.
Joileeta and Chrissy are the best, they got myself and my husband set up for a storage unit so easily! 5 stars!
Ms. Jolita , 5 Stars , ☆☆☆☆☆☆
Great attention! I loved Joileeta, she was so sweet and make the process very easy for me and my husband. More customer service like this, please! - If I move again, I’ll definitely come here again!
Joileeta is exceptional
Myself along with others have had mold issues to which Public Storage employees just shrug their shoulders and try to sell you a a dehumidifier for $10. There is never any carts to move your stuff in. Again employees just shrug their shoulders and say too bad, not my problem. My rent has been raised TWICE since I moved in. When I asked about the obvious issues I was told “let us you when you move out”. How this place has so many good reviews on here really makes me wonder. STAY AWAY!
Joileeta was AMAZING! We walked in a little before closing and she was able to accommodate us with a smile!
I don't have an account with this company, but I recently helped my brother-in-law move some things from one of his several storage rooms. The manager on duty went far out of her way to be helpful in ways I would never have expected or even considered asking for. Thank you to Chrissy!
Great Service!! My second time coming back.
While I like the location, I think the negative issues are: -Not enough moving carts, if you pull in the lot and there are two cars or a moving truck you are out of luck, limited dollies. -There are no security cameras on the floors. -They don’t advertise that you need to buy another $15 insurance policy until you sign for a spot. -The spaces are not super secure, people can look in your spaces with a camera on a stick. The ‘ceilings’ of the spaces basically have wire on the top, not really enclosed.
The ac is absolutely wonderful in Houston summertime.
Chris M. has awesome customer service that's quick and detailed oriented.
Tracy was very helpful in setting up my unit and finding me good location in the complex. Their place is very clean and in great condition.
Joileeta gave excellent customer service while checking in this evening! Very upfront and communicative about all costs and policies and personable. Great experience!
Nikki & Joil were Very helpful and friendly!
I would like to thank Tesha and the other managers for waking up and coming to work every day. I see the facility being cleaned as I'm there and it is truly comforting. thank you ladies.
Highly recommend. Tesha definitely took care of us.
Tesha was very attentive to my needs. Thank you!
Micah and Jolietta were wonderful! They were so kind and helpful. They greet you with a smile and go beyond what is required. All customer service representatives should be taught by these two ladies!
Joileeta and Alex were super sweet and helpful. I appreciate all their hard work for helping me get squared away.
Micah & Tesha were phenomenal. I’ve used public storage at another location prior to this, however I must say this is the best service I’ve ever received
The employees were very helpful, professional and knowledgeable. Facility is clean and never dirty. I feel safe entering and leaving the facility.
Absolutely 100% hands down the BEST service I’ve ever received. Joileeta and Alex were not only helpful, they were accommodating and both of them went above and beyond to answer my questions, to make sure I had everything I needed, and they even checked on me periodically while I was loading my unit by myself. As a female alone, normally that would be risky, or at least uncomfortable, but the security measures are phenomenal. At no time did I ever feel nervous or ill at ease. The building is clean and tidy. The restrooms are clean, easily accessible, and “user friendly” (lol) There aren’t the “normal” bugs you’d usually see at other storage facilities. I honestly cannot possibly rave enough about the facility, the employees, and the security. Even after we moved across town, we still use this particular Public Storage BECAUSE of Joileeta and Alex. There is no where else I will ever use as storage. Anywhere else you go will be a waste of time and energy. This is the most high quality facility you’ll ever find.
Ms. Joileeta was so amazing. She was such great help for my husband and I what a fabulous woman
Micah did a great jobs, great place and service.
Joileeta gave A-1 service at this location
Joileeta and Christa were great !!!
Joileeta was super professional and helpful!& Full of positive energy!
Alex was really helpful and friendly. Facilities are clean and secure.
Tesha was very helpful with knowing the details and each memebership package for public storage. Tesha greeted me with a friendly welcome and was able to give me the information I needed so that I cam pick the best storage unit for my things. Excellent customer service Great Help
Well lit, secure and clean! very helpful staff, in particular Tracy. She helped me out and answered my needs even when it was close to closing! Definitely recommend this place
My newest favorite place. I love this public storage. Staff are super nice, and helpful. Tesha definitely helped me with everything I needed!!!
This is a huge facility, clean, and well lighted (even the restrooms!). Everything is very secure, since you are required to use your personal security code at every point of access. Staff is friendly and knowledgeable. Joileeta was a pleasure to work with. My only complaint is with corporate, for quoting a move-in total cost that didn't include the cost of the lock you are required to buy from them or the required insurance.
I worked with Micah on my storage lease. She was professional and efficient in completing the formalities to get me going. The facility is in GREAT condition even down to the bathrooms being spotless.
The ladies here are great !highly suggest location !
Tesha and Micah is great !
Great customer service. Micah was knowledgeable and walked us around when we were looking at units trying to decide the best options.
Micah was excellent.
Micah is fantastic!!!
I really love the customer service Mrs. Joileeta provided. She has been such a big help with my moving experience. She gave me the best rates in the price range I was looking for and I am forever grateful for her.
Joileeta and Micah at Public storage were great! They were so helpful with all the questions and even helped us save money! My sons even rented one the day before from these two ladies and said the same great things! Will never rent any where else besides public storage as long as these two ladies are running the show!
Micah was awesome !!!
Micah was very helpful and nice.
Micah assisted me She went thru the process swiftly and Its was excellent service. Between the staff and the location, I highly recommend using them.
Micah was awesome!
Tesha you're awesome
Joileeta is the absolute best! It was wonderful to meet her & my experience has been amazing! Very knowledgeable
Tesha and her team are awesome!!
Safe and secure and dry. The ladies that run the up front desk are always helpful and always have a smile.
Joileeta was great and very accommodating and friendly in helping me find what I needed and what was best for me! Look forward to speaking to her in the future!
Paid my bill emptied out the space! No more storage...
Unfortunately I did not agree to rent here due to the strong aroma of what smelled like mold while in the rental office BUT the ladies in the office were amazing. Very sweet and understanding. I believe their names were Tisha and Joy? *sorry if I’m wrong*. (I meant to do this review weeks ago. I apologize) I’m only giving 4 stars because of the mold smell. The young ladies deserve 10 stars. I’ll be back in a week in hopes that the smell is gone so I can actually rent the unit I need.
Tracey went above and beyond, helping one get my storage. I recommend this storage facility to anyone who is looking to move. Clean, friendly, and caring customer service. Thanks Tracey, you rock.
Thank you Joileeta and Kerry for great customer support!!
Clean facility and low pricing.
Jo and Tracy was very nice and respectful with a fantastic attitude helping us getting a storage and setting everything else up if you need help they got you covered 🔥
Don’t be fooled by all of the positive reviews - they are from the day people sign up for their unit. The staff is great, but the facility is TERRIBLE. The keypad to leave the facility was out of commission for nearly two months, so you had to use the pedestrian gate to input your code in the outer gate keypad. One do the elevators is ALWAYS broken - which means when you are paying movers by the hour - you’re paying extra because of Public Storage not maintaining the facility. The WORST part? It is NOT climate controlled. I understand that this is Texas and controlling the temperature isn’t the easiest thing, but the humidity in the facility is outrageous.
Tiana was a great help! She was very helpful, great attitude and got us in and out quickly. The facility is very clean and well lit. We got a great price on our monthly rate. Highly recommend!
Very courteous and friendly staff, top of the line facility, definitely recommend this location to everyone!!
Tracey & Tesha are very friendly,courteous and professional. They love what they do and it shows.
Tracey and Tesha were wonderful. Both were very friendly, helpful and knowledgeable!
I was very fortunate to meet an outstanding employee of #Public Storage. Tiana helped me above and beyond what I expected. Customer service is EVERYTHING ! Once again, thank you Tiana, and Public Storage.
I had an EXCELLENT experience! The customer service was OUTSTANDING. Joileeta and Valerie were very helpful and informative. I left extremely please.
Tesha is awesome! It’s very simple to make a reservation, come in & have a tour of the facility! Tesha got us all reserved and set to go! Highly recommend 🙂 A HUGE thank you to Rachel Dawson @ the Magnolia location for the referral & making the reservation for me!
Never had such a great experience renting a storage unit. Joileeta was AWESOME!!!!! Excellent customer service!!!
This location has the absolute best and most helpful staff! Tiana really went above and beyond to get us set up and she was so friendly to boot! 10 out of 10, will keep bringing our business here, for sure! Thanks a million Tiana!
Despite having to change my move in date the staff were very courteous, and helpful in maintaining communication with me. Upon arriving the Property Manager Tesha worked with me and helped to provide the best option for my storage needs. The building is secure, rent is fair, and staff is amazing!
Tesha and Joileeta were an amazing help today!! Very friendly and accommodating. Highly recommend this facility and these two ladies were the best!
Joileeta& Tiana they did an excellent job for me taking care of me thank you
Thank you Tiana and Tesha for such a amazing rental check in after such a stressful day of packing. Great energy and fast informative service. Awesome job ladies thanks again!
Mary is awesome! She was fast and nice!
Erica did a great job helping me pick out a storage unit Very helpful and courteous
The storage boxes are really big
Joileeta has amazing customer service, had me laughing the whole time she’s so funny, patient and willing to work with you no matter what.
Jolieeta and Tracy were very awesome and helpful they helped us find the right storage and were very nice love this place very much!
Joileeta & Tesha Are Awesome! Fantastic service and a delight to work with.
Excellent place! Fast and easy service! Ms. Tesha and Ms.Joileeta were very helpful! I would definitely recommend this place
I showed up unannounced and a few days before my scheduled appointment hoping someone would still be able to assist me. Tracy greeted me when i walked in, went over all of my options, showed my different units to make sure i made the right decision. She also went over the entire contract, insurance options, and demonstrated and offered supplies that might make my move easier. If you need assistance at this Public Storage facility, be sure to ask for Tracy, and you will receive exceptional customer service just like i did!
Jolieeta was so sweet she new just what I needed I’m late on this review but it was worth it
Joileeta was amazing I will definitely store here in the future!!!
Joileeta and Tesha were excellent I appreciate there service
Joiletta did a fantastic job with showing us around and explaining how everything works.
Joileeta was an awesome help. Very informative.
Thank you Tesha and Christa for going the extra mile. Moving day was a disaster! AB Moving & Relocation Ended up breaking several Boxes labeled fragile.. There was glass all over the place. They refused to go back to our house to load up the remainder of our items.. They left our couches washer and dryer and refrigerators. So I had no other choice but to hire a complete new moving company to Finish moving us into public storage. The ladies at the front counter were so kind to me they saw what I was going through And offered their assistance. They also found me a new moving company To finish our move that same night.
Awesome job Christa and Rachel! Very helpful.
Joileeta was excellent! Very thoroughly!! Clean facility.
Ms. Joileeta was very helpful and very attentive. She helped process go very smoothly.
We already have a storage unit at this facility but we need another one. When we walked in, Tracey and Mary greeted us with very friendly smiles and offered assistance. Tracey suggested looking at 2 units that are close to our existing unit and we took one. Both ladies were very friendly and answered all the questions we had.
Moving is one of the most stressful things ever, but thanks to Tesha and Joileta our experience was amazing. They helps us with a good unit for a really good prize, with amazing customer service.
Not happy with them. The company itself will nickel and dime you.
Joileeta has exceptional customer service!
Joileeta is awesome!!! She is very patient, professional, and informative with the rental units. She answered all the questions I had and even toured the facility twice with me, at my request! I was hesitant about renting with Public Storage as a company because of some of the requirements they have but Jo was very kind which made me go ahead and rent with this location. The location seems safe, clean, and has many options for different size rental units. Thanks again, Joileeta!!!
Joileeta, was awesome and very knowledgeable, will definitely tell my family and friends. Thank you
Tracy was super nice and helpful! She took us on a quick tour of the facility ( we have a 1 yr old who was starting to loose patience) the staff as a whole is super helpful. All our questions were answered and we where in an out under an hour! Highly recommend
Great service. Knows the process well. Her name is joileeta!
Joileeta does an amazing job taking care of the customer first! Highly recommend using this location as she cares and is considerate of her customers!
Joileeta was amazing, nice and efficient.
Joileeta was amazing ! She was quick fast and able to answer every question I had. Perfect customer service.
The services at this public storage is amazing. Thank you Tracy for all of your help!
They make my move feel like a blessing from God! Everything was so easy and they are so friendly! Joileeta and Christa are the best!!!!!
Christa and Joileeta were amazing. The office was clean and organized. The restrooms were very clean. Thank u Joileeta and Christa for a wonderful experience with Public Storage. Great job ladies.
Nobody likes to pay money to store things you already paid for, but if you have more money than room, this place is everything you could want.
Tracy, Erica, & Joileeta were amazing. They were very knowledgeable when it came to storing and courteous till the very end. I will make sure all my storage needs will be done at this facility.
Mary moved me in to my storage unit today. She was an absolute pleasure to work with!! Her customer service skills were greatly appreciated after a long day of moving. Highly recommend this location.
This facility is clean and very easy to load and unload. The people here are very nice and very helpful. I highly recommend Tesha or Christe for help moving in our out.
Jolieeta and Clair were great! Definitely love their customer service. They help make everything personable, and super easy :)
Joeeta and Erica were awesome and provided the best service!!!
Joileeta very excellent customer service. Very friendly and knowledgeable
Joileeta was the best. Kind, helpful, personable, and very professional! Thanks again!
Tesha customer service was awesome! Nice facility also!
Joileeta she dos good job with mi
Thank you Joileeta! I was late to check in, but you were helpful and the storage building is phenomenal. It’s clean and safe. Checking in was super easy and Joileeta took the time to explain how everything works and further explain the storage agreement. Thank you!
Joileeta was awesome! Great service. Wish there was 6 stars to give. Ty!
Tracey and Joileeta These girls were a charm to work with. I highly recommend coming here.
Joileeta and Tracey were extremely helpful and friendly. Best place to store
Joileeta,Tesha,and Christa were great they helped me out alot they were great!!!
Great help here. Looking forward to using this facility. Joileeta was super super helpful!
Joileeta is the best! Answers all questions and is super helpful!
Joileeta was very polite,informative and helpful.Definitely made the process of getting a storage unit very easy for my husband and I.Great customer service.
Joileeta is AWESOME! She made my visit very easy and pleasant. Thank you Joileeta for your help.
Jo is absolutely wonderful! She was very helpful over the phone. She walked the facility with me and we got to talking. She has a vast amount of experience in this profession. The facility is very clean and brand new. I would highly recommend this facility and their staff!
Joileeta was amazing service in helping me get my unit set up and providing input on packaging supplies needed for my upcoming move! She was kind and welcoming and the process was swift and easy!
Joileeta was a wonderful sales rep for the company, ready with a smile and a laugh. Would highly recommend this storage facility to anyone
Joileeta was friendly, knowledgeable, and helpful. I look forward to storing my things with Public Storage.
SUPER extra secure
Pacey was great and made the experience so easy and quick. Facility is new and super clean. Plus it’s extremely secure! Definitely check it out if you need storage!
Today we rented at Public Storage and had a wonderful experience with Pacey. It was my first time renting a storage unit and was so pleasently surprised! The facility was clean, brand new, and well lit. Everything was explained to us very clearly and knew exactly what are fees were and when they are due!
Very nice and clean facility. Shout out to Tracy and Angelica for making the rental process quick and easy. The only con would be the use of a cylinder locking system which cost an extra $20 so for any previous storage renters, you can't bring your own lock without purchasing theirs.
I stopped in to Public Storage to complete my reservation and pick up my key. Angelica at the front desk was very helpful in showing us our unit and getting us through a speedy checkout. Great service!
Angelica was extremely helpful,and had a great attitude towards everyone who who came in. Angelica is a great asset to public storage great employee and they are lucky to have her I’ve got to pick the right boxes without her and look forward to doing business with public storage
Angélica was great, she gave us excellent service.
Tracy was very helpful and took care of my needs; answered my questions and provided helpful advice. Set up in no time at all.
Tracy and Angelica at public storage did a great job very professional, very helpful!!
Came in to look for storage units since I'm moving. Angelica showed me the facility which is nice and clean. She has great customer service and is really nice.
Angelina was amazing!! Very helpful and considerate of all needs
Angelica has great customer service. She should me my storage options and definitely will recommend this place to all my friends and family.
Tracy was awesome!!!
Great ladies in the office!!
Thank you Angelica and Tracy
Tracy was very helpful in picking out the right size unit and location. Excellent customer service.
Angelica was very professional and helpful.
Angelica is really helpful! Good price and nice unit!
Joileeta was amazing and super helpful.
Nicole was very friendly and quickly set up my account. The facility is very clean and very secure with key codes being required at the main gate, entry door, and elevators.
Buyer beware is right. We choose this location because it was new and clean. They had great move in specials over the summer. We asked about the rent increases and was told it was the same rate your entire stay here. That's their pitch! Same rate! Well after only 4 months our rate went from $130 to $180! That's an extra $600 per year. Terrible way to get customers in the door and when you call customer service they just quote your rental agreement language saying it can change each month. Bait & Switch!
Painless and efficient process for renting a unit. Clean and bright facility. Tracy the concierge was friendly and knowledgeable.
Long term business owner, moved in to two large units and the location is clean and well maintained. Tesha helped me along the way and walked me thru the rental agreement very nicely. Above and beyond service all the way.
The facility is nice and clean, easy to access from 99. Nicole and Teasha were great! So very professional! Teasha took time to show me two units, didn't laugh when I took photos (and a video) to show my folks, and when I returned with my mom, Nicole repeated the whole process again. Thank you ladies!!!
Nicole was so helpful and a great at her job. Version pleasant to work with!
Buyer beware! While my first impressions of this Public Storage was excellent, I found out they were not forthcoming. The rate for this new location was very good. I chose this location mainly because of that. I asked them if this was a limited time offer, and they said it was their normal price. I also asked how often they raised their prices and they said rarely. So after only 4 months in their location, they increased their price by 20% which adds up to $216 more per year. I could see a 5% or maybe 10% increase, but this was intended to lure people in with a great price. Once moved it, they then jack the price up knowing how painful and costly it would be to move to another storage facility. I think this is very underhanded and not a good way to conduct business.
Joileeta was amazing. Everyone needs to come here. Amazing customer service. Makes you feel like family. I will tell everyone to come here. Prices are amazing.
Tesha was very helpful and walked us through to make sure we knew the process of entering and exiting. Very clean, new facility - secure and easy to navigate. We feel very confident that our items will be secured.
This place is great. Very clean. Great staff. Really good prices. Fully climate controlled.
Move in was quick and easy. Nicole took good care of everything and the facility is extremely nice. Thanks!
Tracy is super helpful! Got us squared away in no time.
Loved the professional interaction with Tesha and Jo. Would recommend to anyone looking for help with storage needs. Facility is clean and also has public space restrooms for customers unlike most others that don’t.
Nicole was friendly & efficient! A real pro!!! Even though it was close to closing time, she showed me the units and remained positive the entire time. Clean storage units. A win, win!!!
Nicole and Tesha took excellent care of us. We needed to store a lot of furniture in AC space and they gave great service and a very competitive price.
New with great pricing! Perfect space for my belongings. Tesha, the property manager, was extremely helpful answering any questions I had. HIGHLY RECOMMEND YOU STORE YOUR STUFF HERE.
Tesha was very helpful answering all my questions and gettinge set up with a storage .
Clean and neat. Decent AC units. Double level of security.
Joileeta was fantastic! She showed me all around the facility and made instructions very clear. She made the experience fun when really it was something that wouldn't normally be considered fun. Joileeta is very thorough and clear in all her explanations and was simply a joy to work with. The facility itself is very clean and very secure!
Nicole was amazing and very helpful! She made it so easy to rent a storage! Love this place!
Tesha is very helpful . And make the moving process quick and easy . Highly suggest location .
Customer service via Angelica was great
I'm really happy that Angelica was so patient with verifying my updated information, and cost hike, (not too happy about that), but Hey! What to do?.?.?.Just pay it! Because it is a great property...the latest and newest amenities as yet! Love you Angie
The staff was very helpful, the facility is very clean and security is a plus, I feel very safe at this location.
Tesha was very patient with me and informed me of everything that i needed to know!
Angelina was great. She went through everything with me, explained all the savings, and where my storage unit was. The location is a great location and easy to get to
Angelica was informative and so pleasant to us! She made storage renting quick and easy. Thank you Angelica!
I was really impressed. It seems very secure, clean, and a good price. Tesha did a great job with the signup process.
Nicole was great and very helpful! Would definitely recommend.
Great service from christine. She was amazing awesome
We needed a storage unit to get ready for our upcoming baby and to store our guest room things, we came in Sunday 30 minutes before closing time and Christine was very very helpful! Her customer service was awesome and she was very knowledgeable of the facility!
Tesha was AMAZINGLY helpful. I have had some unfortunate personal things happen and which required a storage and she made my unpleasantry seem meaningless. She is so personable, friendly, professional, and courteous. This is the best customer service I have gotten in a long time. Thank you for hiring such great employees! Tesha deserves a raise!
The facility is great but the customer service is terrible. I had two units here and moved out of one a month earlier than other. I moved out of the first unit on the 30th of June but was told I needed to bring the key in which I was not able to do until July 2nd due to hurting my back during moving. I was still charged for the month of July because I returned the key past the first of the month. I spoke to the ladies at the front and was told three times they would get with their general manager. I was trying to at least get half back for something I wasn’t occupying. Never got a response and when bringing it up again the lady got a major attitude with me. Well, I get the items out of my other unit before the end of July and without notifying the ladies at the front, they call me the next day asking me if I moved out of my unit. I confirm I did and said I would bring the key before the end of July so I wasn’t charged another month, but was told that I didn’t need to bring the key in. This is the opposite of what I was told on my first unit in which I paid for a month I didn’t use and no one would call me back to get a resolution to. I got scammed and will never use this company again.
Tesha was amazing and super accommodating to my needs. The facility was wonderful and I am so grateful to her and the staff. Get you a unit as soon as you can!!
Nicole and Teasha were awesome. I had a wonderful experience.
Angelica was very helpful getting me set up with a unit today!
Nicole provided great customer service. Great personality
Excellent experience with Nicole leading the way!
Nicole was awesome! She was genuinely concerned for our need!
Christine and Tesha were very helpful in helping us arrange our rental! Great , clean facility - easy to move in with dollies available. HIghly recommend this location.
Awesome employees and a clean and safe lot
Nicole and christine made getting a unit quick and easy! Thank you!
Christine & Nicole were awesome and got me set up quickly!
Nicole was a great help, highly recommend!!
Nicole was very professional, helpful and informative. Clean and secure.
Nicole and Christine were amazing, with helping me get my new storage! They explained everything to me in a detailed manner. I would definitely recommend them to anyone who is looking to store something.
MOLD AND MILDEW Had my furniture at this location for a 4 months, when we pulled it out, we start to notice that there was mold and mildew all over our furniture. The staff didnt want to help and the insurance only wanted to give 250.00 to help. Had over 4000.00 worth of Damage. BEWARE.
Nicole, Tesha and Christine are fantastic to work with. They walk you through every option and make sure you get the best deal!
Wonderful office help and very clean facilities. Would recommend this location. Nicole was a great assistant.
Don’t do it... Make sure you pick up on all the hidden fees... mandatory that you buy their locks and mandatory insurance, etc.
Nicole was great with directions and super sweet. Make sure you ask for her when getting a unit!
Nicole - Provided Excellent Service
Just rented a storage from Nicole and she did a great job and was so helpful and sweet!!
Nicole and Tesha were great help! Very friendly and answered all questions we had!
Nicole gave outstanding customer service! She was very knowledgeable of the unit size and space I need for my valuables.
Nicole is so helpful and personable! She took the time to walk me to my unit, explain how everything works, and when is the best time to come.
Perfect customer service!!! Nicole, Tesha and Tera were so helpful and supportive making sure I was fully prepared for my upcoming move! I definitely recommend this facility!!
Nicole, Tera and Teasha are the best !! Happy faces and great attitudes 😁
Fast professional and polite. The price was great the facility are pristine. Tesha provided me with great prompt service super friendly. 5 stars
Both Christine and Nicole did and excellent job! There were very helpful and took time to answer all our questions and show us several options.
Christine was very polite and helpful. This my second unit to rent from her and public storage. The property is kept very clean and has plenty of self help dollies.
Nicole provided exceptional customer service! Great facility. Process was fast and easy.
Awesome customer service from Christine and Nicole!!! They sold me from the Moment I walked in till when I left Because of their friendliness, knowledge and overall personality!! I would definitely recommend family, friends, or The general public to use this location!!! Their customer Service is impeccable! Thanks Ladies!!
Nicole was great! She explained everything in detail and was super friendly!
Nicole gave excellent service and helped me find the right size unit for all my stuff.
Wow is all I can say🤗 Tera and Nicole are absolutely amazing! I will be keeping my storage longer then planned because of these ladies! They deserve a promotion and I highly recommend anyone looking for a great company with a moral compass to this location! Great job ladies!
Nicole provided very good service
Nicole was super helpful. I had a great deal for a 10x20. When the price came up wrong in the system, she helped find the correct reservation. I was recommended to this storage facility and I would recommend it too
Nicole & Tera were great and helpful
Location is clean with great prices. Office staff, Tera and Tesha , are extremely nice and work well together to help you w the storage process . Highly recommended! .
Angelica was awesome today!!
Tera, Alex, Angelica did an awesome job helping me with my storage needs. Those girls have great customer service.
Nicole was great. She answered all of my questions and provided excellent customer service.-Genevieve
Tesha was wonderful!
Thank you Tera for showing me around your facility. Great customer service and the facility is in great condition.
Nicole did an amazing job finding me the perfect unit on the first floor I was in and out in less than 30 minutes.
Tera was extremely helpful, nice and even on move in day She was there to help me with any questions I had. Thank you, Tera! She made the entire transaction from beginning to end very smoothly.
Rachel was great and very helpful.
Top notch clean and secure storage facility. The staff are super friendly and helpful.
Rachel and Tera were so friendly and patient with our 3 year old. Great prices and convenient location!
Tera, the lady who helped my mom, gave excellent customer service. My mother said Tera explained everything clearly and carefully. My mom said all three ladies there were very nice and very helpful. They answered all of her questions.
This is a fantastic place. Lynn was super nice and made sure we got the unit size for our needs. The place is very secure. You have to enter a code to get in the gate and the building, and to use the elevator. I like that level of security access. The building is also very clean. Book an appointment online and you will get the lowest rate!
Tera was a great help in making our storage unit selection easy. Friendly and helpful staff!
Awesome service. Thank you Christine!
Great experience with Public Storage and Christine at this location!! Thank you.
The place is nice and well taken care of. The lady running the counter was super nice. I was torn between a higher and lower rating. She treated me well, they upped the charge instead of giving me the advertising price but I was expecting that. Their entrance is horrible, I don't know how people don't break their property trying to get into this brand new business.
Good customer service and nice facility. Security is excellent but can be cumbersome when trying to move in or out of the units since you have to enter your code to get through two doors. Online pricing is the way to go, but there did appear to be some inconsistency due to the different promotions, availability, etc. Overall a nice check-in experience, but be prepared for up-sales to include customized cylinder lock, moisture absorbent, and unit insurance. However, it is nice that these items are offered on-site if you are interested in purchasing them.
Great new storage faciluty. Very secure and clean and Tesha was very customer service friendly!
Christine was very helpful in getting my new unit set up, and walking me through the process. The process of reserving the unit, signing the lease, and getting the storage unit was so quick and easy!! Thanks Christine!
I have been trying to get in touch with you guys in a 2 month span. All of my belongings have been auctioned off and I had to deal with Harvey and now this and you guys still billed me before I knew about my belongings being removed
Amazing customer service!!! I had 4 units with them since they opened and they were exceptionally helpful with booking. The staff is fantastic and I highlyyyy recommend this location!!!!
Lynn & Christine were awesome. Great service and explained everything clearly.
Lynn and Christine were very helpful in getting my new unit set up!
Extremely helpful and top notch storage facility
Very friendly and helpful staff. Chris M did an awesome job helping me out. Would recommend.
Lynn was amazing!!!
Great customer service. Charla was a big help and was full of information.I am very pleased! I wouldn't go to another public storage unless Charla transferred there.
Great staff and good place they care about you
Lynn is a the best customer service rep that I have meet. She helps with all your needs I couldn't ask for a better person to deal with here!!!
Every thing was great especial service charla Christine and Lynn thanks lady's
Lynn was very professional, detailed and had an answer for every question, even solutions for some questions that were not easy. Thank you Lisa
Great customer service and competitive pricing. Would def recommend.
They advertise that it is 'Climate Controlled' but it is hot and humid inside the units. When you sign up they will tell you that when moving into the unit they will hold the outside doors open so that you can move in and out without having to enter the code each time. This is not the actual case, you have to enter the code each time. Further, there is a secondary locked door once you gain access. Again the code must be entered in order to gain access. This door can remain open using a magnet but it will only stay open for 1 minute and 7 seconds. Be prepared to have someone inside opening the two doors while you are unloading. GRRRRR!