Public Storage Self-Storage Units at 7520 Grand Pkwy West, Spring, TX

It's been a great experience renting here, all the staff have been wonderful and the place is kept clean!

So far, so good 👍 I just got this storage unit after a tree basically destroyed my home after this recent hurricane, so I hope this is only a temporary arrangement. But, all in all, the facility is very well kept. Clean, climate controlled, and seems very concerned with security (BIG plus!) Check online for possibly lower rates. Tracey (the very kind and compassionate woman at the counter) is very knowledgeable and helpful. 5 stars for her customer service... very professional, yet still very warm, welcoming, and as helpful as she's able to be. Thank you again for all your help, Tracey!

TRACEY IS AMAZING, she helped me with everything!! She took the time to explain everything and gave me the reassurance I needed! Tracey is excellent!

Loved when this storage facility opened up 5 minutes away from my house. Relatively new and very clean. Most of the time there is a dolly ready and waiting for me to use when I get there. Prices are low and the employees are helpful for finding you the best deal when you are transferring units. Temp regulated and gated. Tracey who works there has amazing customer service and is very knowledgeable. She kept my phone number and called me right away when my preferred unit size opened up. Very sweet employee! I will continue bringing them my business!

This place is new and therefore clean and cool. I am renting an climate controlled unit. Traci works here and is an excellent employee - fair, straight forward and competent. PS should really try to hold on to her - she's a great asset. Storage is storage right?

Tracy is the best! So knowledgeable and friendly. Helped me through every step of using the app and answered any questions I had. Highly recommend this facility.

Thank you Tracey for helping me lower my rent. I had to transfer, but I don’t mind. My monthly rent is so much cheaper.. she was a real angel

Tracy provided excellent customer service on helping me choose the correct space I needed to store my items.

Like, I really wish my stuff wasn’t in this storage. You can NEVER get nobody on the line. NEVER!. It’s sad cause when you do get there, NOBODY is NEVER in the office either. I think I spoke to someone maybe a total of 3 times. 3!. Give or take. 4!. It’s ridiculous!.

Storing here with Tracy was fast and seamless

Tracy is exactly the kind of manager you want here. As I was almost able to completely empty my 10x10 she presented an option to rent a smaller space to meet my needs until I can return (5 hour drive) and retrieve the rest later in the month or next month. This was huge for me to no longer feel rushed to return.

Thank you Tracey for your help

Thank you Tracey for helping for showing me how to lower my monthly rent.

Thank you Ms. Tracy was very helpful and understanding of what I needed. I appreciate her sincerely. I highly recommend if needed a storage unit.

Tracey was so very helpful and accommodating during an especially busy time. She made our visit so easy and pleasant. We greatly appreciate her great attitude, customer service and smile!! Thank you, Tracey!!

Thank you Tracey for such great customer service on Mother’s Day. Hope your Mother’s Day is full of joy and happiness. May God bless you and keep you, we need more people like you.

Tracey . Thank you so much

Thank you so much Tracey, don't know how we could have made this happen without you. Michelle thanks for your assistance too.

Thank you Tracy, Tara, and Michelle! Very easy move in and great customer service .

Thank you Tracey .. help is always needed

Update: tracy is awesome!!! But they are working on the cart issue This facility used to be functional in terms that you would always have access to at least one flatbed cart no matter day or the month. I understand if there were moving trucks in the lot, I wouldn’t be able to get a cart because those movers always hold onto 2-3 carts at a time. Over the past fee months, the carts have disappeared even on days when I am the only customer parked in the secured lot. Today when I pulled into the facility, I was the only vehicle there. I needed to unload about 8 large storage totes but I could not find a cart. Because of my past experience I’ve learned to carry my folding dolly in my vehicle but it could only hold 2-3 totes at a time. For the amount I pay a month (another issue i have - they have increased the rental price every few months since I initially opened a unit) I expect to have the convenience of the flatbed cart to maneuver through this multi level facility. I DO NOT recommend this facility or company.

Tracy and Isaac help me so much with getting my unit!!!! I really recommend this location if you ever need a space.

I made a reservation at the wrong location and Me Tracey was kind enough to show me a 5 x 10 and sent me to Me Erica. Both ladies had great customer .

Tracy was very helpful and informative she made sure I got the right unit for my stuff. I appreciate her patience and kindness! If you want outstanding customer service come visit her. With Gratitude, Rita W.

For all your help, Traci and Karen

Thank You For The Great Customer Service Ms. Tracey, I Will Definitely Send Refers Your Way Happy Easter!

Thank you so much Tracey for help me out .. this was so confusing completing the e-rental

Ten stars for Tracey .. thank you so much

The place is nice and clean and customer service is wonderful. The only problem is the price for storage every month they go up on the rent for a unit. You might as well go and rent an apartment to store half of your things.

Thank you Isaac and Tracy for all of your help today!! You made this so much easier! 👏🙏

Tracey is so sweet

Thank you Tracey for your patience and kindness

Perfect.. customer service Tracey..all the time 🤗

Thank you so much Tracey for helping me out

Tracy and Karen and Karen and Tracy are THE BEST.. WHY FIVE STARS GIVE THEM TEN STARS..

I would like to thank Ms. Tracy and Ms. Karen for helping me today. Moving is soo stressful but they made the process such a breeze. Thank you so much ladies!

Five stars for Tracey.. 😀

Thank you Ms Tracey . Very helpful

Thank youTracey and Edwin

For helping me out thank you so much Tracy for helping me out

Thank you, Tracy and Edwin

Thank you Tracy and Isaac

I had such a great experience at this location with the manager Tracey . She was super sweet . The property is clean and secure. I’d highly suggest storing here !

Thank you Tracey for your help in downsizing

This is my first time ever having a storage unit and Ms. Tracy has made my experience very notable. She took her time to explain ALL the details of the storage unit. She walked me to my unit to make sure everything was OK and if the unit was to my liking. Ms. Tracy was so very kind and patient with me. I’ll definitely recommend Public Storage to all my friends.

Thank you Tracey and Isaac I appreciate all the help that was provided. Amazing customer service!

Thank You So Much For Helping Me Ms. Tracey And Mr. Issac

The property manager was extremely helpful in finding me a different unit which was in close proximity to my prior unit. And she checked on me to make sure I was okay there as the weather was getting bad. Customer service was exceptional.

Tracey at Public Storage 7520 Grand Parkway was so very helpful, friendly and very professional . She walked me thru setting up my Public App and thoroughly explained how access to the facility is obtained and helped set up my auto pay. I highly recommended this facility and ask for Tracey.