Some of Our Top-Tier
Security Features
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Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
Find Storage Near You
- $1 First Month Rent Where Available
- All rentals month to month
- No credit card required
- No Obligation to rent
- Trusted nationwide since 1972
- Convenient Access hours
Public Storage Self-Storage Units at 2505 S Hackberry, San Antonio, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 53/moSmall 5'x10'- ground floor
- inside unit, swing door
$ 53 /mo $ 63Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 53/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 53 /mo $ 68Best Price Label+ one-time $29 admin fee
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Convenient Locations -
Budget-Friendly -
Advanced Security Features
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5'x10'Online only price$ 74/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 74 /mo $ 88Best Price Label+ one-time $29 admin fee1 unit left! -
5'x15'Online only price$ 74/mo
Medium 5'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 74 /mo $ 90Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 74/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 74 /mo $ 88Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 88/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 88 /mo $ 106Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 98/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 98 /mo $ 126Best Price Label+ one-time $29 admin fee
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7'x10'Online only price$ 100/mo
Medium 7'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 100 /mo $ 122Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 123/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 123 /mo $ 148Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 138/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 138 /mo $ 177Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 146/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 146 /mo $ 185Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 160/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
$ 160 /mo $ 202Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 221/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- rv, boat, or vehicle
$ 221 /mo $ 285Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 221/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 221 /mo $ 285Best Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Self-Storage Near San Antonio
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Highland Park Storage Units Near I-10, I-37
Highland Park Public Storage is conveniently located right off of Interstate 10 and Interstate 37 with self storage units big and small to help tackle any storage need.
Roughly four miles south of downtown San Antonio, this location provides easy access for customers off of I-10, I-37 and Highway 90, as well as those in the surrounding Thelka, Riverside, Roosevelt Park, Sunny Slope and Denver Heights neighborhoods.
Grab a 5x10 storage unit to keep golf clubs and athletic equipment out of the garage, or to hold on to seasonal items like boxes of holiday decorations and bulky winter coats.
Families near Brackenridge High School or Page Middle School can empty out a guest bedroom, dining room or living room when it's time to upgrade furniture with the help of a 10x15 storage unit, while a small business along Mitchell Street near Mission Concepcion can use a 10x30 storage unit to pack up the whole office during a relocation.
Indoor storage units provide access from inside the facility, while outdoor storage units give customers the ability to drive right up and quickly load or unload form a vehicle. This location also offers rental parking spaces for car storage or truck storage, as well as storage for SUVs or motorcycles.
The manager of the property lives on site and the rental office sells a variety of packing supplies, from moving boxes to packing peanuts.
For the home, office or just somewhere to move some stuff around, look to this Public Storage in Highland Park to provide the San Antonio community with affordable storage solutions year after year.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 886)
Peitra was very professional, and gave excellent customer service. She answered all of my questions and made checking in easy, and fast.
Peitra was awesome!
Petra was great help when assisting me make my payment and very informative Thank You very much for y’all’s help she's a hard worker
Peitra is awesome great customer service always smiling and willing to help ask the time she's a hard worker she's so nice
Petra is awesome great person
Ms. Peitra is so sweet always checking on tenants property so clean even the bathrooms are clean
Peitra is so nice my sister is in a home and she helped so much very friendly
Ms. Peitra is a very sweet person and professional with customer. Always has smile. Helped get a great rate
Peitra was great
Petra is so nice always willing to help Anna very professional
She was awesome! Very helpful
Peitra gave fantastic service very friendly And always smiling was able to get me a rate decrease which really helps
Peitra is always willing to help and goes above and beyond. 20/10 service
EDIT 05/03/2025: A year later, Peitra is still there and she's still amazing. Rent here and you won't regret it.
Petra is so nice and very helpful
Peitra gave gratis service
Petra is so nice and very friendly and professional
I have been renting a space in this place for a long time , is always clean a safe, peitra is very professional
Peitra was awesome great service very friendly
Petra is awesome always talks to me at the bank she's always smiling shes so sweet had worker
Ms.Peitra is so sweet and always remembers my name And is so helpful . She is awesome please keep her at this property
Petra she's so professional and helpful property is clean and she's smiling and happy all the time
Peitra great service very nice
Peitra so fantastic i give her 10 5 stars so professional and nice always saying hello
Peitra great service very sweet and professional she's a hard worker
Peitra honest and great personality awesome service I'm glad I came in
Got a great unit from peitra very professional and helpful
Peitra is amazing and really helpful was able to get me a bigger unit at a great price
Pietra is fantastic. She’s on top of what goes on in the property. She checks for open locks, she questions strangers, and she saves dogs. She is very communicative about my deliveries and does an amazing job
Petra very professional and smiling
Petra is awesome so friendly abs always so helpful
Great customer service Peitra always willing to help very professional
Petra is awesome hard worker and professional she's always so helpful. She' keeps the property so clean and a friend
Peitra was very nice . The property is very clean she is always willing to help she’s so happy she’s hard worker I see her pulling weeds and smiling. She’s so funny
Peitra was an amazing help. She helped with all my problems and couldn't have provided a smoother move in and out. Definitely recommend this location!
Petra and Tim gave professional service very nice
Ms peitra rocks got me a great unit at a great price
I bought an abandoned storage unit at Public Storage yesterday, and I can’t say enough about how incredible Peitra, the storage manager, was. From start to finish, her friendliness and positive attitude made the entire process a joy. She’s hands-down one of the most helpful people I’ve encountered, always happy to assist and genuinely invested in making sure I had a great experience.
Peitra didn’t just meet expectations; she went above and beyond. She took the time to walk me through every step, answered all my questions with patience, and even shared extra tips to make the purchase seamless. It’s clear she loves what she does and cares about her customers. Thanks to her, this was the best experience I’ve ever had buying a storage unit, and I’ve done this before!
If you’re at Public Storage and need assistance, Peitra is the one to see. She turned what could’ve been a routine transaction into something truly outstanding. Thank you, Peitra, for your amazing service, I’m so grateful and can’t recommend you highly enough!
Peitra was awesome always smiling And willing to help. She got me a great rate
Peitra was great for me a great taste
Peitra will make it happen! This is the place to go. With triple security and easy access made moving so much better because of her!
Peitra was sooo helpful. We need a storage unit at the last minute on Easter and she set us up for success. THANK YOU SO MUCH!!!
Peitra was such a great help sent me the pay by text link which will save me time
Peitra is the best & she goes above & beyond in helped especially in great deal for my unit. I highly recommend this shortage meaning Public Storage Peitra is very professional in doing her job. Because b 4 I got my 1st storage in October she has never been rude to me like other storage place were 2 me. Not 2 mentioned this is my 2nd rent here once again. I appreciate public storage & especially Peitra 💯!!!!!!!! Ty once again Peitra & Public Storage!!!!!!!!
Peitra gave great Custer service ABBA very professional got a great rate
Very good and cool , property manager. I really likes her help and support on goods movement, specially she take cares my car storage. Am very happy with her customer service and quick response . I recommend to choose this store.
Peitra was super helpful during move in and move out!
Peitra was great got me a great location to store my items very professional and great customer service. Always helpful
Peitra is so sweet and very professional great place to rent
Peitra was awesome she is amazing showed me units for my business and got me the right size for what I very professional
Peitra. Great customer service.
peitra was great she was able to get our rate lowered great customer service
Peitra was awesome she helped me get a unit at zaramora location very professional and very friendly
Peitra have great service very professional and friendly HElped me get the app on my phone
Peitra is awesome great service
Fantastic help
Peitra was very helpful and always smiling property looks great she's awesome. She's always cheerful very professional and great customer service she is so sweet always smiling. She's a keeper
Peitra is awesome! I love this location!
Petra. Was AWESOME!! SO HELPFUL AND PROFESSIONAL!! THANK U!!!
Peitra gave excellent service very friendly for a great rate
Peitra rocks great customer service property is clean
Really helpful and nice
Peitra is so nice very friendly and professional
Peitra was wonderful. Thank you for the easy move in
Peitra was awesome helping me get a unit at Zarzamora location she is very professional and friendly
Peitra was very helpful & sweet. She helped me get great deal. She was very professional in showing me the unit & explaining what would fit in my unit.
Petra was awesome I am a auction buyer and she gave me a extra day as it's been raining she very professional and helpful
Peitra was awesome great customer service very sweet
Peitra was so helpful and professional she’s a awesome manager the property looks great
I spoke with Patra and has great customer service very polite and knowledgeable
Peitra has great customer service. She was able to get me a unit I needed.
Corina was very nice she showed me around facility very clean looks lovely me what I’m looking for just need to decide what size I need
Peitra was a great help getting me a good unit at a good price very friendly and professional always so nice
Awesome gob Mrs. CORINA
Corina and Peitra are very friendly and professional. Down to earth gals who work well together. Keep them together.
Ms. CORINA AND PEITRA IS A VERY NICE YOUNG LADIES AND PROFESSIONAL. AWESOME CUSTOMER SERVICE, WITH A GREAT SMILE 😃
Peitra was great today give great customer service
Corine give great customer service today
Peitra gave great service very professional also very nice property is so clean
Petra was a great help very nice
Tim and peitra was so Heidi got me a Great deal on a unit property so clean very professional and friendly
Haven't been to my unit in awhile and wow the property is so clean petria is awesome. She's on to of it
Peitra was awesome. Definitely helped with what I needed.
Peitra amazing customer services . Friendly
Petra was si helpful getting new the right size unit my house burnt down and she is very professional
I've rented units here in the past and always had a great experience. I've recently rented a unit for myself and a unit for my mom and Peitra is always great! The property is always clean and the units are in great shape. We are very happy with the service we get from Peitra and the facilities at this location! Thank you!
Peitra gave great Service
Peitra was awesome great service very friendly and professional
Friendly office staff Pietra was great!
Petra is awesome she was able to send me the pay but text link so I can make my payment she's very professional
Petra gave great service very friendly and professional
Peitra was awesome great service very professional
Peitra was very helpful and welcoming also very informative about the rental thank you so much
Peitra was wonderful great customer service. Very friendly she's a keeper here
I was very impressed w the professionalisms & courtesy.
Smooth move-in...Thank Petra
***After a few months they raised the rent by over 30%
Baited and switched me for $50 more a month. She makes you do a 5 review when signing up so don't trust the reviews.
Peitra was a Gear hello Hawking muy daisy anda i a unir verdú profesional and Great customer service
Peitra was a really great help
Peitra excellent serious
Peitra
Excellent service , very helpful and easy process
Peitra s awesome great customer service property is so clean
Peitra was a great help very professional and nice always smiling
Peitra was so helpful when I had a family emergency come up and all the sudden needed a bigger unit immediately, she jumped into action for me and got me into a bigger unit literally with inside of 1 hour. The customer service is always fantastic the property is very clean ande you never see any riff raff hanging around . I would definitely recommend this property to any one of my friends or family.
Petra was so helpful helping me update my app
Peitra was a very nice lady .
Peitra is always willing to help great customer service always happy clean property
Ms Corina, was very helpful and had a great attitude. Was very helpful and great customer service.
Peitra was great she is very professional very patient
Peitra gave excelkent service clean property
Peitra she is very friendly and very professional she was so helpful and the property was very clean
Petra was very customer friendly. Was very informative.. i was satisified with her service property very clean
Tim was awesome and very professional peitra was there to help
Petra is awesome she is so nice and professional
Peitra is awesome great personality and very professional
Peitra was awesome so sweet and professional property is so nice and clean she’s always willing to help with a smile on her face she helped me get the app so I can use it to open gate she is a sweetheart
Petra and Tim are very friendly and gave great service
Peitra and Tim great service!!
Peitra was awesome helping my grandma move into another unit very professional and great attitude
Peitra was awesome great service and very professional
Petra gave great service And very professional great attitude
Petra is the best!!! Very professional good attitude
Good service
Petra is a life saver she is always available when I need to make my payment and I store at another property. She's very professional
Petra is awesome she's always so helpful always smiling she's very professional
Peitra was very helpful also very kind great customer service
Super easy to pick out a unit, reserve it, pay for it, and move in. Did it all online! Prices are good too.
Peitra
Great customer service! Got me in so easy and quick. 10/10
Peitra was awesome great customer service great attitude very professional
Peitra best employer ever she was awesome she deserves a Grammy
Petra she was very helpful and nice 👍 👌 very good attitude
Petra gave great service very friendly
Peitra has been nothing but excellent to work with. She cares about her customers and their storage needs!
Peitra gave great service very professional
Peitra gave us her complete and undivided attention. Great customer service.
Petra wes worth a 6th star.
Her professionialism was exceptional. Kudos.
Peitra is a Godsend she is awesome and very professional. Always willing to help always so happy
Peitra was so awesome we did a rent by phone And it was so easy she is so professional And has a great attitude
Peitra great job well done very professional was able to help with my rate very good attitude
Great customer service from Petra. She will work with you and find you the best unit since I downsized great attitude and professional
Petra was wonderful to work with. We had our storage unit for nearly 3 years. She made the exit so seamless. Excellent customer service. If I ever need a storage, I will certainly get with from them again.
Peitra was friendly and great in helping me get a unit fast. Awesome customer serive
Peitra gave great service Anna very professional
Peitra was a great hero getting me a great unit at a great price very professional and friendly
Great customer service!!!
Peitra is an amazing manager, she was such a help when it came to renting my new unit!
Peitra went beyond her duties as a team member with public storage and never had a kind response to my questions I give her 100 stars she needs a pay raise
Peitra was wonderful lady
otra was a great help today very professional
Peitra was very very helpful her service was great .
Peitra have great service very professional
Peitra was a great help. She helped remove a lock and helped m get a replacement. All this happened on a Sunday afternoon. Great customer service!!
Peitra have great service very friendly and helpful
Peitra did awesome job and very helpful and very professional thanks so much Peitra
Peitra have excellent customer service and is very knowledgeable I recommend this public storage
Peitra is very professional and a great worker. Very pleased with her service!
Petra was a great help very professional and very friendly
Pietra was extremely helpful, polite and professional and would recommend anyone that needs assistance with a storage unit to come see her.
Peitra is awesome very professional andis always looking out for tenants units and campers
Petra has been a great help and is always answering my questions and always happy and smiling dry nice
Petra was a big help and I appreciate her professionalism and empathy.
Peitra is a sweet heart very helpfulthank you
Peitra amazing service took good care of us!
Peitra amazing customer service
Peitra is awesome always willing to help and willing to help she’s the best she is great with my kids she’s always smiling she was able to get my rate lowered as I’m a single dad and merry Christmas
Peitra did awesome job great customer service and very professional
Peitra was a great help with my aunts account she is very professional And great customer service and I really appreciate her an her service god bless
Had a great experience! Pietra was exceptional!
Peitra have great service and very friendly
Petra is super sweet and helpful. I highly recommend working with her.
Peitra awesome and great customer service very professional and friendly
Pietra gave great service. She is very professional
Peitra is very professional and great customer service
Petra has a great personality and attitude
Petra is always so friendly and always saying hi and very professional
Peitra is very wonderful very nice always say hello...and does her frequent routs wich i like for security....
Petra did great good and gave help full information
Petra is always so helpful and friendly
Peitra was so helpful today she is always making im sure ok property looks so clean
Petra had stuck great customer service and very professional. She a great help for me a great rate today.
Petra at the Hackberry location was amazing! Very friendly, professional and made my move-in very easy!
Peitra is very professional and property is clean great worker she helped me today by updating my app
Peitra did awesome job great customer service
Peitra was awesome great Customer service was able to help lower my rate for a few months
Petra was very helpful wonderful person..
Peitra was amazing in helping my family. My brother had his apartment broken into and she worked with us on getting the best deal possible! She is patient, caring and very knowledgeable on all the deals and what fit us best for our situation.
Peitra, explained everything to me so I could understand the process of renting a storage. She was very welcoming and helpful. Job well done. Thank you.
Peitra was very helpful and serviceable I really appreciate her helping me today
Peitra she was great in all aspects ! Very helpful
Peitra was an amazing help made things super quick and easy for our frustrated selves!! We had a long move but she made the storage rental easy as can be I highly recommend them over the 35 location
Peitra did so awesome, I was happy with the service and very professional and great customer service
Peitra was very patient with us when showing us storage units we were able to get the one that we needed and moving was easy
Petra is such a nice person she is a hard worker and very professional
Petra has been so awesome she's so helpful and very professional
Peitra have great service very professionally done
Peitra was a sweetheart I’ve never meet anyone with more patience and clarity than I did with her. She made my first time experience with public storage great and easy. 🙂
Peitra gave excellent customer service she's very professional
Ms. Peitra very nice young lady respectful and goes out of her way to help me. She is very understanding person.
Petra was awesome sold me some good units she's very professional
Petra is so nice always smiling and answers all my questions very professional she talks to everyone
Petra is awesome great customer servicealways saying hello
Pietra is awesome very professional and friendly
Peitra was great great customer service Anna friendly
Peitra was very good at breaking down the the fees and monthly balances
Petra was great great customer service and very professional
Peitra always saying hi very friendly
PEITRA WAS AMAZING AND VERY HELP FULL SHE AMAZING
Help me with wonderful customer service was able to help. Fix my order and get it correct polite helpful, and wonderful person.
5 months ago
Petra was so helpful and reminded me my payment was due that auto pay didn't go thru she saved me a late fee. I give her 100 stars of I could she's a keeper
Peitra gave me a good customer service.
Pietra allowed my daughter to collect all of her baby pictures that would have been gone since bio mom defaulted on her storage unit. She went above and beyond! Such an answer to prayer! Thank you Pietra, you’re an angel!
Petra rocks she waited for me the other night to make my payment and today she's there to help me again great customer service very professional
Peitra was awesome helping get a unit very professional and great customer service
I want to thank Peitra so very much for her impeccable service and follow through! For all of the places I called, she was the only person that called back and kept in touch. It’s a blessing to have someone in the industry as amazing as Petra!! Thank you!!💕💕😊😊. She rented us a great space she’s a keeper. She was able to help lower my rate
Peitra is awesome great customer service and very professional
Petra was very friendly an extreamly helpful. she sold me some damp check for my unit anna is always smiling
peitra was so helpful and helped get my moms rent lowered shes a professional and great customer service
Pietra, was wonderful and so much help!
Peitra was very helpful and made the whole experience stress and worry free.
Petra gave excellent service and very professional
Petra was a great help. Very professional was able to add a space easily
Petra is awesome she does great customer service was able to lower my rate.
Peitra is awesome always willing to help very professional. She's the best property manager that's been here
All storage facilities are pretty much the same, but what makes this place better and unique is the great service provided by Petra.
Peitra have excellent customer service and is very professional
Easy and fast to get a unit available today
Peitra was awesome
Petra excellent service very friendly I give her 100 stars
Peitra is a good lady who loves her support
Peitra great service and thank you for being a great human being.
Petra was great help and very professional
Peitra have excellent service very professional
Petra was awesome got me a great unit with a great price
Petra was a great help getting me a great price on a unit very professional and sweet
Peitra sa great help she was able to help get rate lowered very professional
Petra was very kind to assist me in getting a unit for another location since site manager at other location was unavailable. Thank you Petra for going above and beyond!
Peitra she helped me out really well I'm satisfied with her help very professional , very kind and helpful and loves talking to her
Peitra gave excellent customer service very professional always smiling
Thanks to peitra & Deanna O for assisting me great customer service very friendly made a easy smooth process to get my storage
Peitra is very nice and professional
Peitra is so beautiful very professional clean property helpful and professional
Peitra is awesome has great customer service
Petra was awesome great customer service very professional always helpful and smiling
Peitra is always willing to help very professional
Great customer service Thank you Peitra always willing to help
Awesome service from peitra very professional
Peitra very excellent service
Peitra was very friendly and helpful. Highly recommended this location.
Peitra helped us get everything done a simple process , definitely recommend this place .
peitra gave excelkent customer service
Peitra Was very helpful
Peitra was very welcoming as soon as I walked in. She explained everything in detail and had amazing customer service. I will definitely be recommending!
Peitra is so nice and helpful very polite very clan property. She triesto speak spanish and dos good she is always smiling Hard worker
Peitra is awesome !! She is always willing to help. She comes to the office when she sees people at the office. She knows all the units I have and is always smiling. Property is so clean she always willing to help
Very friendly and helpful great specials during a holiday
Peitra awesome service
Peitra great service very good manager
Peitra was awesome saved me money on my unit very professional
Excellent ..Pietra is the best !
Petra a very professional and sweet
The sale rep ,,peytra was Excellent service on all levels of her job description, public storage need more employees like her ,,,
Peitra is awesome she is always helpful she’s awesome property is clean she’s very professional
Peitra very helpful and friendly and answered all my questions very professional
Peitra, wonderful customer service . I recommend this public storage location on hackberry for all storage needs!
Pietra is very knowledgeable and very helpful.
Pietra is awesome very professional
Very easy to work with. Petra was extremely helpful and answered all my questions.
10/10 great service
I have used this Public Storage Mulitple times. They are great. Pietra was great. She had 1 hour left till closing and she still managed to give great service. She showed us the unit and gave the best prices around. I will continue to do business at this location. Thank you Pietra you are the best 👌
Petra was very professional and helpful outstanding customer service
Peitra was awesome great customer service
Peitra was awesome great customer service
Petra is awesome great help and very professional she's great for this property she was able to get my rent lowered she deserves 100 stars
I was really pleased with Peitra customer service and attitude while helping me gettingtransferred from 4 bedroom units to a 2-bedroom unit. She was pleasant, quick to process, and truthful throughout the whole process. She explained everything about the rental agreement, like parking, late charges, and any necessary unit charges, if any. I am very pleased and recommend this Public Storage.
Stephen was a life saver this morning! This all star employee had just walked in the door to start his day when he dropped everything to help me and my child. Not only did he find my lost phone; he actively listened, showed empathy then went into immediate action to help. This may seem minor to some but after being rear ended a week ago, our truck totaled and the inconvenience that has caused - this little win feels pretty big.
Peitra is awesome she is the only one I will deal with always smiling
Peitra was so helpful with helping me replace my lock. Very professional.
Petra is awesome great customer services
Petra very nice Anna professional she’s always smiling and helpful
Petra is amazing. She took extra time to answer all my questions and went above and beyond my expectations.
Peitra was so helpful and very professional
Peitra was great! Helped me with everything I needed making sure I didn’t get more than what I needed so saved me a few bucks in the process!
Pietra was a great help, very great communication excellent customer service very friendly.
Peitra such awesome quick service. Would definitely recommend for everyone to use!!! And great friendly service!
Very nice and helpful personnel .
Peitra is so helpful n professional keep her at hackberry
Petra is very nice and she helped us out alot would definitely recommend
Peitra was so helpful and profesional
Peitra s so nice and helpful great customer service
Peitra is a great help very professional property nice and clean
I came into the office had some questions about getting a couple of units Peitra was very friendly and helpful I will recommend to my friends and family if they ever need a storage to go talk to Peitra as she is knowledgeable and very helpful
Had The Greate Customer Service Experience With Ms DeAnna O very Business Oriented
Peitra was absolutely fantastic! She was able to pull some strings for the specific type of Storage that I needed. A++
Peitra was awesome great customer service
Peitra helped me with getting a unit and was awesome. Very helpful every time
Petra is awesome she got me a great rate on a unit property is so clean
Peitra is so nice and friendly and helpful
Petra was awesome helping us get a unit property is so clean she's very professional
Peitra. Is a amazing lady she’s helpful and answered all my questions helped get my son in-law and daughter a unit. Property very clean
Peitra was amazing love this place great customer service
Peitra, very helpful, very courteous, made our move in very great! I highly recommend using Public Storage on Hackberry on Southside of San Antonio. We will definitely recommend to family and friends..
Peitra is awesome good costumer service answers all your questions and saves you some $$$$
Petra is awesome and always helpful she is with 100 stars
Peitra did awesome job very professional
Peitra has excellent customer service
Petra has great customer service I recommend this place
Peitra Was very helpful she usted translate to help me as i only speak spanish
Petra was so helpful and sweet great customer service
Petra is awesome I always make my payments with her instead of going to Zarzamora to pay. She's nice and professional
Petra always great she's a hard worker
Petra was a wonderful considerate king rep. Thank you again..🙏😊
Peirea has great customer service
Good place to storage your items Petra was able to help lower my Payment she's awesome
Peitra was very helpful and got me a great rate
I just want to thank Petra for always being a great person and very professional . She has always has great customers service.
Peitra is awesome always willing to help
Petra has very excelent customer service. She is very helpful and answers all my concerns. She is very friendly.
Petra is awesome always willing to help
Love it here, the moment I signed up for a unit Petra was more than helpful to show us around. She’s also friendly anytime we come by. Any questions or concerns are answered right away. Love it here & definitely grateful to have a friendly face!!!
Petra was awesome she helped us save money and honored online pricing definitely recommend here
Thank you so much Petra!!! You are a amazing and helpful.
Petra was awesome and helpful. Great place to store our items
Ms Petra was awesome. She's very friendly and great customer service. Need more employees like her
Petra was awesome helping me get a unit. She's so sweet
Peitra was excellent service. Always willing to help very nice
Great place! Safe and Petra is always very helpful and polite.
Peitra was so helpful in getting us a bigger storage Anna the property is so clean
Super convenient, a super easy process and we were in our storage unit in no time! Peitra is the best at explaining everything we needed to know and welcomed us to the PS facility. Great job Pietra! Thanks!
Peitra was a great help she’s awesome
Peitra was awesome she helped get me into a great unit and provided me with a cold water
Petra was a great help kind n friendly
Peitra was awesome when I was vacating my unit she was very informative
Ms Corina was very helpful by downloading my app to have access to the property. Very friendly and professional.
PEITRA is a friendly person and always says hi when passing by. Always cleaning and pulling weeds. Nice and quiet,but always clean.
Petra gave amazing servive!
This public storage is awesome and you should definitely rent here !!
Petra good service really nice
peitra was friendly and very helpful
Peitra was so helpful and sweet
Peitra is great to work with. She is very helpful and informative. Highly recommended getting to work with her.
Peitra & Corina were incredibly helpful
Peitra was awesome so hot outside and she gave us cold water she's a life saver
Peitra was a great help I rented at zaramora location and meet her at hackberry very professional
Protea is awesome I’m a ups driver Anna she gives me cold water when she sees me
Peitra was awesome
Peitra was wonderful and helpful she's a hard worker and smiling all the time
Peitragave us good customer service. Very nice and polite. Helped with getting another unit. She is always smiling and greeting everyone. She’s always working at something I give her 100 stars
Petra was great she gave me and co worker cold water
Peitra was helpful
Peitra EXCELLENT SERVICE.VERY HELPFUL
Corina was awesome
Petra is awesome she was able to decrease my rent which is awesome she is so nice
Peitra really helped me explaining everything she rocks
Peitra was so helpful and I was out of town and she took great care of my unit property is so clean
Peitra is a great help she got my rent lowered as I'm on a fixed income she's a keeper
Peitra is always so helpful and smiling she gave me cold water when it was hot she deserves 100 stars
Petra is the best!! This location is exactly where you want to store your goods. Very safe and secure and great customer service. Thank you soooo much Petra!
Rented a unit and peitra was a great help
Peitra was great great service and attention to details
Peitra was awesome and gave great service.
Peitra was so incredibly helpful. She walked me out to see the units and see what worked best for our family. We decided to go with a facility closer to our home and she went ahead and booked us so we could go straight to our unit. Above and beyond. I haven’t received such great customer service in years.
Peitra is so sweet and always willing to help clean property she's always pulling weeds
I’m a auction buyer and peitra was awesome
Petra was a great help the property looks awesome
Petra is awesome and helped us when it was pouring rain and helped with everything
Petra was an awesome person that works at storage public and ga e us great help that was much needed
Great service and Peitra the employee is amazing
I found the right space and price for my things. Petra is awesome always smiling and always willing to help
Peitra is awesome so caring and willing to help I give her 100 stars property is so clean
Friendly and communication was great thanks for the help Peitra... I am a auction buyer and she's been a great help
I’m a auction buyer and Peitra is awesome to give me extra time to pick up my unit as I have other units to pick up also I give her 10 stars
Update 7/25/24
District manager Jessie Johnson assured me that changes are in the works and we will see noticeable changes over the coming weeks. Thank you for reaching out to me with concern and giving updates.
Peitra gave me excellent 10 star service
Peitra was so helpful and I got my storage quick no hassle or upselling !!! So easy
Corina, was helpful with our questions and outstanding customer service.
I appreciate Corina at this location, she went above and beyond to help me locate a climate control unit. Wonderful customer service. Absolutely encompasses great customer service
Peitra is very helpful always smiling
Petra was awesome she helped me get my rent lowered
Peitra is awesome she came to check on me to make sure I was fine clean property
Storage is very well kept and clean. Petra is very welcoming, helpful and polite. Good cuservice . Very well recommended.
Peitra
Petra did amazing and helped me and my son very quickly!
Petra was helpful shes great . Everything is so clean
Peitra was a great help. Answered every question we had. Made sure we got exactly what we needed. Will recommend friends and family.
Thank you for helping me Peitra getting my parking spot and thank you Corina for referring me to this location
Ms. Peitra greets me every time with a positive and great attitude. She is always taking care of everyone in an orderly & fast fashion.
Petra, she is very cooperative and Sincere
Peitra is awesome Anna hard working property looks awesome
Peitra is very helpful and nice and sweet
Peitra is so helpful and i always go to see her property Is very clean
Petra is very helpful.
Peitra was so helpful and nice and has great customer service. Just love her property is so clean she deserves 10 stars
Petra she did good 😊
The facility is clean/maintained. The manager Petra was very kind and very helpful, great customer service. Also very easy to get in and out and everything appears very secure for peace of mind, to leave your belongings.
Peitra is awesome and a great help keep her at this location I give her 10 stars if I could she is always smiling I love her being at this location she always smiling and eager to help
Petra was very helpful in all information we asked!
Great employee 👌
Awesome place, facility manager Petra has a very professional, yet easy going personality. Will definitely be coming back. 10 stars
Peitra does a great job she is a keeper property looks great
I love working for public storage. The property is very clean and my in tenants know me by name as I talk with them when I see them
If you’re buying an auction unit beware, they are pretty sneaky. I won a unit and as soon as I said my name the manager was apologizing that someone got into my unit but all was still there. Now look at the pics and tell me if you see a difference. What I wanted out of there was gone but wait get this she offered me another unit at another facility. so just be aware with your belongings if you decide to choose this place because you never know who’s going in and out of your stuff. This location is the only location I’ve ever had issues with all the other Public storages have been perfect as far as not going into unit that doesn’t belong to them.
Peitra - Great Person 👍
Very Helpful 👍
Petra did well
Peitra I thank her for doing such a great job!
Big rodent problem if you have an outdoor unit! They chew through anything and everything. I transferred to another location and now it's even worse! 😔 Trashing most of the things as soon as I can get the help to empty the unit.
Peitra is awesome she saw I was really hot and brought me a cold water and had me rest. She is always so friendly
Peitra is absolutely amazing and beyond friendly. This storage area is very clean and well kept!
Petra is so pleasant wanna willing to help. She is awesome and always smiling
Peitra was informative and friendly, new her job well. Good service 👍. Additionally, Peitra, goes above and beyond to ensure she has helped to the best of her ability. Never had a representative of public Storage oblige a Customer with such dedication. Thank you, Peitra and Public Storage👌👍
Petra good job
Peitra was a great help in getting my storage set up. Very nice as well
Peitra you rock!
Peitra is so nice and always willing to help. She gave me a child weather as I was hot. She is so understanding
Petra was very friendly and helpfull
Peitra was extremely helpful and friendly with assisting me with my business storage
Polite, professional service. Property is so clean peitra is doing a great job
Petra did an awesome job, her service was excellent and very helpful.
Peitra was amazing
Prieta is a hard worker and is always willing to help
Petra is always so helpful and the prop looks great
Petra was very helpful and answered all of my questions.
Corina as provided professional service thank you
Customer service was awesome Petra helped us find the right storage..awesome place
Excellent customer service
I've had a long term relationship with Public Storage and in different areas. The service and care I received in the Hackberry location from Peitra has been unmatched. The first time I worked with here she got me a better deal on a space to keep my business. Earlier, I kept having issue after issue and Peitra has been extremely helpful in creating a solution for each. I wish every interaction I've had with a property manager had been this pleasant!
Ms.Basken went out of her way to make my day a great one. I won two units through there on line auction. Ms. Basken made the process run super smooth. She made me feel at home and not an outsider coming in to clear out the units I won. She checked on me to make sure I wasn't getting over heated in hot afternoon sun. She treated me like family. I will definitely do business with her facility again. Public Storage is lucky to have her and should give her a raise!!!. AWESOME MANAGER!!
Auction cleaning fee was $0 and they still want us to go get the auction unit clean or we’re getting banned from storage treasuries, petra asking for a 5 star review is outrageous to be asking customers for reviews and out of generosity I did because I didn’t wanna get bad customer service if I said no
Peitra is awesome! She took care of my issue quickly and returned every phone call and even called on her own to help fix the issue. Great customer service overall!
Peitra was awesome she gave me a cold water. I’m a auction buyer and she was fast and efficient
Petra was very helpful
Great service. Miss Petra is fast , friendly and great at what she does. Highly recommend this facility to anyone!
Protea was great we bought a auction and she was professional and even gave us cold water she is awesome
Peitra was so helpful and nice thank you
Petra has been very helpful! Great service!
Peitra awesome renting me my unit. I love the holiday special. She is a Happy person
Petra was extremely helpful! I noticed there was an increase in my bill. She took the time to research why and assisted me to resolve the matter. Petra is amazing and I highly recommend.
Peitra went above and beyond to help me accomplish my storage needs. Great to work with!
Petra rocks
Peores was awesome. I had spot at 930 and was late and she called to make sure I was still coming she made the process so easy to rent I recommend this place highly
Was a great experience working with Pietra! Great facilities and the bathrooms are super clean! She answered all my questions! Highly recommend!
Peitra was very sweet & helpful. She give me all the information I needed for my new unit. My unit, is it the size I needed & affordable
Peitra is so sweet and very professional She is always willing to help
Petra was so helpful and was so great help thank you so much
Peitra she is wonderfull I love the fact she calls me every month she has been so helpfulness rhe best she needs a raise.
Petra was a great help today
I rented the space by phone. Ms.Peitra was very informative, Helpful, but most importantly, very attentive to my every inquiry and need. Kudos!
Peitra was amazing very hospitable and welcoming
Peitra was very pleasant and professional. Happy to be a customer of public storage
Petra was full of knowledge and eager to please. She had us in and out in ten minutes. Great customer service
Peitra went above and beyond to help a colleague and I out. After our reservation had been given away she promptly found us a new one that met our specs. She then kept checking up on us to see how we were going loading our things into the van (not well) - rest assured on the brink of a meltdown Peitra comes sailing in on her gulf buggy with three huge men in tow to help us. She saved the day for us and without her we would have been in some serious hot water. We would definitely come back and cannot recommend this site enough.
Peitra gave wonderful customer service! Answered all of our questions. She made the process fast and easy!
Do not rent here. God forbid that you're late on you payment. They will cut your lock and go through your stuff and STEAL from you. And the lady up in the office act like she don't care
Too expensive. They have rats that have destroyed so many of my belongings. Only Reason I give 2 stars is because Chris is always friendly and professional.
Peitra is absolutely amazing!!! I left my unit last month and it turns out I need it again and she was able to get me into the same unit the same day. She’s was awesome. I will always come back here!
Very nice and friendly.
Have rented twice no problems, Rick very informative and nice.
Not good
No body answer the question
No body answer the phone when u tried to make a payment
I think because the cost you more tru the card payment so disgusting
Staff great! But unfortunately rodents did lots of damage to my things.
Went in to inquire about a unit and Chris was very helpful and knowledgeable.
Everything from staff to price was great!
Stored my stuff for a year here in their climate controlled storage space. The staff are friendly and helpful. I was impressed the day I checked in to the day I left with how engaged and knowledgeable the staff were at this location.
To anyone deciding to rent a storage unit here. Christopher was the guy intaking my space rental. Christopher went beyond asking me, "So what do you plan on storing here?". That question was my RED FLAG to why are you so interested in what assets I plan to store here? So instead of me moving my stuff in that #114 unit. It's amazing how within 0 days, I realized NOT TO STORE ANYTHING HERE! With that being said.....yes I did pay my unit from May to July, 3 months.....but that RED FLAG was ALL I needed to understand the interest of Christopher asking me about what was my storage unit items going to be!!! READ ALL THE REVIEWS! MAKE TIME TO READ THEM!! STAY SAFE!🙏🏻💃
Very friendly and helpful people! Knowledgeable and professional employees, will definitely recommend to friends and family…
Great service front desk Chris does a awesome job helping u find the right size storage size u need for your stuff awesome place.
Very convenient great location clean no rats
Christopher is awesome! Great help! Amazing custom service!
Chris was awsome good prices
I guess the only problems are the increased monthly payment. And there is never anyone in there around 3-4 pm no notes nothing.
This place is horrible. Rats will live in your storage. They break into your storage and the office will say it is not there problem basically. And you have to call and meet with someone in the office not always there during office hours.
Corina went above and beyond to help me.
Her location did not currently have the larger size storage unit I requested, but she made a lot of calls to help me get what I need at a different location. She was sweet, caring and deserves a raise!
There's now a cart for people in the climate controlled storage units to use moving their stuff. Glad for that. I'm still wondering what are the hours for trash disposal since the dumpster is always locked.
I just went to pick up clothing racks
Chris was the best always better to in person he was friendly & helpful
Everything was fast and easy and within my budget. Thank you to Chris for all of your help! :)
Christopher was very helpful in assisting me with finding the right unit for my storage he is awesome
Christopher was very friendly and very informative would recommend this place I could only give 5 stars if I could I'll give 5 more thanks Christopher 👍
Use this place for a good couple months straight, easy to find things and locate your storage. Sometimes it was a bit annoying because of the cars to move around them besides that pretty good with parking and driving thorough, there was just some spiders and bugs but mainly spiders none of them were dangerous though, price of storage pretty well. The lot was really clean well really clean honestly. Really don't have any complaints just besides one worker day that had an attitude and talked to my family very rudely, was not necessary but besides that everything was smooth. Our stuff stayed safe and secure nothing was gone or missing.
These guys are terrible. Office is always closed so they consider your payments late. I wrote a review and was offered a free month of rent if i took it down. Which i did, now they are telling me my payment is late and that i owe for that month.
This is the third month I go to the office and it is closed. Have been to office 4 days straight. I live right in back of this business and it is NEVER open. Made an appointment last month and the man was 20 minutes late walked right down from his apartment. I am tired of paying late charges when it is not my fault this office is ALWAYS closed and no call backs. I have been a customer for 3 years but I really hate to change but tired of late charges every month when it is no fault of mine.
Corina was amazing and went way above and beyond.
Great place to store your belongings good price ...
Cande is very helpful and answered all the questions we had when we rented a space today. Thank You.
First of all, it’s worth noting that the front desk attendant really hates his job and has a strong disdain for customers. This area can do that to you so I kinda get it. Either that, or he didn’t like my haircut, who knows? Second, the website gives you a price but doesn’t tell you that you have to purchase one of their locks for an additional $20. The attendant is clearly exhausted of having to explain this to everyone who walks in. I could tell by the way his eyes rolled into the back of his head as soon as I started to question the additional charge. I decided not to rent here for the aforementioned reasons and will look into other storage companies.
Stored here years
Do NOT COME to this STORAGE PLACE! The office is CLOSED & NO ONE is in there! How ever a woman came out with her dog & I asked her if they were going to open she RUDELY SAID I DONT WORK here! The blond haired lady with glasses is the one that was rude & she's the one that works! It's NEVER OPEN & VERY POOR CUSTOMER SERVICE!!!!
Fast easy access. If someone unloading or loading they have an alternative lane so that you may go around. Had a move from storage to a third floor apartment 😩😫😢🥵Tire!!!! We did it!!! 🙏💪👊
So farcits been great have had no issues
This is definitely a super great place to get a unit. Manager was very nice and helpful, and easy going. I would definitely recommend. Thank u Jimmy.
Rude service
Nice place, clean.
The property was very clean and easy to access. Jimmy and Cande were both very helpful!
My mom and I both rented units here for years but sadly it's not worth it anymore. Way too much money being spent to find rat droppings all throughout a unit. May as well go elsewhere for the current rates we pay🤦♀️
Went to make a payment, door was locked and lights off.Called # for store , call went straight to voicemail. T was 3:41 pm! Golf cart used to show property was right by the gate but manager nowhere to he found!!!!No note on door or anything. Just sign that says yes we're open!! Called and left message.
When call was returned manager said I could make payment on line or with the app and they weren't always in the office !
Jimmy was very helpful and the property looked very clean.
A friend uses this location for her storage, and is affordable
This place doesn't post it's hours of operation. I've gotten here as early as 9:00 a.m. and as late as 10:00 a.m. and they're always closed. I hate doing business with them
Good people run this place. No rip offf
Jimmy is good
No one is ever in the office or answers the phone to get into our indoor storage unit. Extremely unprofessional especially for the ridiculous amount of money this costs a month. Waste of time, will be getting out of this storage space ASAP.
Jimmy was always cool and helpful, when I went in to talk to them, other than that I’ve called more than a dozen times to see if our lock was replaced because we’re moving out, and I just get voicemail every time.
They sure like to jack up their price. Raised the rent on my wife's storage rate at a ridiculous rate. Just got a notice they are raising her rate an extra $100 a month.
The front desk is HELPFUL & ATTENTATIVE.
Love the air control atmosphere in there.
A storage unit
It's ok
Appreciate everything !