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Public Storage Self-Storage Units at 23015 N Highway 281, San Antonio, TX
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 06:00 AM - 09:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x10'Online only price$ 21/mo
Small 5'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 21 /mo $ 42Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 32/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 32 /mo $ 64Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 32/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 32 /mo $ 64Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 36/mo
Small 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 36 /mo $ 72Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 39/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 39 /mo $ 78Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 47/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 47 /mo $ 94Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 53/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 53 /mo $ 106Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 62/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 62 /mo $ 124Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 75/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 75 /mo $ 150Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 90/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 90 /mo $ 109Best Price Label+ one-time $29 admin fee2 units left! -
10'x15'Online only price$ 100/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 100 /mo $ 120Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 118/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 118 /mo $ 236Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 124/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 124 /mo $ 143Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 144/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 144 /mo $ 288Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near San Antonio
Resources from the Help Center
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See what fits in different storage unit sizes
San Antonio Climate Controlled Storage Units North of Loop 1604
Self storage in northern San Antonio is located on Highway 281 between Redland Road and Encino Rio, just north of Loop 1604. Both climate controlled storage units indoors and outdoor units with drive-up access are available at this modern facility.
Martin Marietta's San Pedro Quarry is just across the highway. A 5x10 storage unit here is convenient for quarry employees or families in the Encino Park neighborhood to store all their athletic gear.
Residents of nearby Ravinia Apartments can use a 10x10 storage unit to store duplicate furniture, such as couches, coffee tables, bookcases and dining sets. Pack in boxes as well to keep shared spaces free of clutter.
A 10x15 storage unit is ideal for clearing out the garage so the cars will once again fit inside. Canoes, kayaks and standup paddleboards will fit nicely in these long storage units.
Households near Ronald Reagan High School that are planning a remodel or relocating can store five rooms of furnishings in a 10x20 storage unit.
This facility is located about 13 miles north of the San Antonio Zoo. It's just a little farther south into town for a stroll at River Walk or to watch the Spurs play at AT&T Center.
Far North San Antonio Public Storage has solutions to your storage dilemmas.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 202)
Very disappointed in the ability to contact and connect with an actual person. Having rates increase to over 100% to 150% the initial rate was very distressing as well. I do not recommend this storage facility.
These people are so unprofessional and rude.
My unit, as well as multiple other unit's where broken into. I came in as I was directed, yet I was given a hard time when I got there because my aunt's name is also on my storage.
They told me she needed to be there in person with her id.
She couldn't call or give them the numbers.
All My info is on the account; email, address, credit card and my phone number.
That is how they personally talked to me on Saturday.
Different person in the office today, she would not let me into my unit.
She told me to come back with my aunt.
My Aunt, got off of work.Met me here, and we spent an hour outside banging on the door (3:30-4:30) calling the number, just to find out that they closed at 1:30.
They failed to mention this after she told me that I had to come back. I was there initially around 1.
We both took time off of work.
Our whole day was wasted.Corporate office could not help in any way.They said they were going to reach out to the manager and have someone give me a call back? It's been an 1.5 hours, we're now at 6 p m.
We were unable to make the police report as we were not able to get into the unit.
Not only has this cost me Whatever they stole from the unit, it cost me a whole day of work, time, money, and energy and now it's gonna affect and roll into another day Costing me more Due to there lack of professionalism.
Thank you Holly for assisting me with this I appreciate your help.
The manager Sophia is amazing to work with and is a big reason for staying at this location. I highly recommend anyone looking for storage unit to stop by the stone oak and 281 location for great customer service.
Extremely clean facility. Easy access in and out, and PS provides carts to help move items.
DO NOT USE THIS STORAGE FACILITY. Several units, including ours, have been broken into since late December, and the facility staff does NOT care. We filed a police report and asked the staff to review security footage to determine when the break-in occurred. It has been 7 WEEKS, and we are STILL waiting!
This facility was selected by the water mitigation company, which has also failed to respond in a timely manner. Incredible!
If you value your belongings and expect basic security and customer service, STAY FAR AWAY from this place.
What a very clean facility, easy access and reasonable pricing
Good service and if you're looking for a very responsive property manager, then you have found the right place!
Gabby is super exceptional 10 stars if I can always caring about their customers
The rental was easy; mostly completed through the website. I did have to call customer service to switch the storage size to a larger size. A couple of hours later a confirmation was sent with the storage number and lock. Clear instructions were sent too along with the gate code. The move out was even easier. Just empty the storage and they take care of the rest. Very clean place and friendly customer service.
Sofia was very helpful! Clean and quiet facility.
Cam and Sofiah were awesome and very personable over the phone! KEEP UP THE GREAT WORK!
Gabby was very welcoming and answered all my questions and I’m very satisfied with the facility
Gabby is amazing she helped my family with a situation we had, and she was amazing and got us situated with a great price thank you Gabby for your patience and help
Gabby is wonderful always attentive and always answers my calls
Sofia is awesome !! She provided excellent Customer Service !👍
I have been renting here for about a year. Sophia has been so helpful and friendly in helping me when I need it and so quick to call me back. The space itself is very clean, easy to access, and I love that it’s climate controlled especially in this Texas heat.
Gabby and Mya went above and beyond with their excellent customer service. They both answered all of my questions perfectly.
Cam provided me with excellent customer service, excellent rental rate.
Climate controlled, sure. It’s not very cool though and you definitely couldn’t store wine here like their website suggests - not that I know anyone that would - but I thought it was funny their site said you can. About a solid 80 degrees in there. This giant 3 story building only has two carts to help you move around boxes. Two carts. In this massive place. What a joke. It’s clean at least.
Great customer service! Mya was so helpful, professional and kind! Happy to do business again if I ever need another storage unit!
No security what so ever no one around to answer any questions..no working cameras found out talking to people their unit has been broken in to..
App isn’t working for their Bluetooth features and not a single moving dolly on any of the three floors - this is the first storage unit I’ve ever worked with where you apparently have to provide your own.
Tried to call their property manager and no pick up nor anyone at the office.
Top notch customer from Sofiah!
I was seeking a storage unit but it's hard to get a hold of someone. Every time I call I get a recording. I even communicated a time I would stop by and no one was in the office even though they were suppose to be open. Apparently there is one person covering multiple properties.
Don’t recommend this place it seems like all they do is increase rates. For some reason they are hard to get a hold of, you have to schedule an “appointment” to talk to someone from the office. Also, my storage got broken into, had to file a police report. Take your money somewhere else
10/10 experience
Sofia is amazing.
Climate control storage, clean , all things work , the phone app is great to open doors and gates.
Sofiah from the office provided great customer service.
Great service!!! Sofiah was awesome!!!
Had a great experience. Sophia was super friendly and helpful. Answered all my questions. Will always use public storage because of her.
Got a letter in the mail saying our unit was going to increase $61 dollars which would put us to $223. Which was a big increase for a storage unit in our eyes. Called customer service and they said they could not help. It was like throwing up the finger to me. Requested to speak to the Property Manager and the District Manager was the one that helped us. She did not come down a lot but, was at least willing to meet half way without questions. Me and my wife appreciated that. Thank You Holly.
We JUST got the units not too long ago and it seems every few months they are charging completely different amounts. November to December and December to January were completely different amounts for both of my units; not to mention I haven't had the units 1 single annual term and the rates have increased twice in about 8 months. Absolutely absurd. I also had problems with seeing anybody about this in person or by phone, as I have read many others have had the same issue. Avoid at all costs!!
Place has gone downhill. Price increases yearly and we can never find a moving cart, they have maybe two in the entire facility.
No one ever in the office to help.
Elevators were both out of service and we were trying to get something off the third floor.
Elevators were both out of service and we were trying to get something off the third floor.
Easy in, easy out
I reserved a space. I spoke with the proper manager and told him I could meet him between 2-4. He said he would be available. I went there at 3. He was showing units and did not answer his phone.
So we connected several hours later. I thought. I will reschedule for when he returns. He suggested 9:30 Tuesday. I arrived at 9:25 and the office was closed. I called again. No answer. I waited twenty minutes and then thirty minutes.
No one came.
I went to Lock Away Storage and had all the paperwork and storage unit with lock in 30 minutes. Public Storage is not worth your time!
Facility is clean & easy enough to use, but be prepared for your rates to increase quickly after you get your stuff in! Started at $74/mo, went to $104, then $130- all within a year! Just moved out!!!
Terri was excellent!!
The access was painless, rates were good for the size of unit we were after. Terry also was very helpful on site.
The storage unit itself is okay but... there were multiple times were i couldnt get inside the building with my code, and the property management is IMPOSSIBLE to get ahold of.
Jessica was amazing, friendly and very informative! 5-star service
Great experience, Jessica was very helpful and sweet she made everything simple and easy. Will be renting here in the future👍🏽
Jesse was wonderful! She answer all questions and service was quick! She’s very nice and great customer services!
Jessica at the location was amazing. She stayed after the closing to help and close the contract - superb customer service 👍
Run away from this facility. Rates listed on the website are false advertising since they bump them up so quickly after moving in. My unit is advertised as $180/ month on the website but I just received notification they are increasing rates to $390. We have had our unit 15 months and this is the second massive increase. Of course they wait until you move your belongings in and move away so we are stuck paying an arm and a leg.
Adriana was awesome she took care of our access problem quickly and effectively .very pleasant to speak with.I would highly recommend this site.
Max was great, very knowledgeable, and was quick.
Max was wonderful. He walked me through everything. I was such a pleasure dealing with him.
Great experience and the staff was super nice. Max took care of me 🙏🏽
Max at stone oak was really nice and helpful
Max was very helpful. I appreciate all the assistance he gave me. I would definitely recommend this service to a friend
Max was so knowledgeable about meeting my needs. His service far exceeded my expectations ! He's also so very personable and has a great giggle 😃
Arabella helped my parents rent a storage unit and was very knowledgeable and answered all our questions
For the price you'll pay renting a storage locker, they should include plumbing and electricity. They are charging you the same price to rent a studio apartment.
Bella was great! Super knowledgeable and helpful!
The transition was smooth and easy.
First of all, rent here if you don't mind your rates tripling, my rates more than tripled from one month to the next. Tried communicating with the onsite management with no success, then email with no success. It wasn't until I left a bad review that I got a call from the district manager and my rates were lowered with a request to change my review. The rates were lowered only temporarily and then right back up to tripled again, left another bad review and the process repeated. I asked why the rates couldn't be locked in at a more reasonable increase, but apparently that can't be done. It's a nice facility but they never have more than one cart available and no trash receptacle available.
Tiesha was a pleasure to work with. There was in issue with my account and she went above and beyond to get the issue fixed in a timely manner. This is the kind of service that should be held as a standard all over. I will definitely be recommending this location as long as she’s working behind the counter.
The very kind Tiesha stayed late to sign me up the first night I rented the unit. I didn't have a lock yet so she put one on for to be sure. Also when I was unloading my things a few days later. I was playing music & my truck battery died. Who came to my rescue with a jump? (with a couple jokes & good attitude) That's right... The awesome Tiesha, girl is the bomb! Ya's could tell 'em sez so.
They keep it clean. But only 3 carts for the entire building is not enough.
Nice clean facility. Tiesha was able to accommodate and help reduce the stress of moving in such a short notice. I hope to be a long time Public Storage client for a while.
Clean, well managed facilities!
Moving is so stressful but it’s always a blessing when you have that one person who makes it so much better. Tiesha was hands down the absolute best. She greeted us with a smile and assisted us with outstanding service. 10/10 would highly recommend this location not only because it’s a beautiful facility but mainly because I felt like I was truly cared about and not just another customer! Thank you Tiesha!!!
Tiesha has been very sweet and helpful with me, giving plenty and options to choose from. She is very professional and attentive.
I give this location 5 starts because of her.
Great experience! Tiesha the manager was very nice and accommodating even at a moments notice. She helped us find the best unit for our needs and made the entire process easy and stress free.
Tiesha was amazingly friendly! She answered my questions over the phone on 11/10/22 about unit sizes, prices, and specials. She made my decision easy to rent with Public Storage.
Find great service at this location. Clerk was very helpful
Ms Triesha was the most professional and helpful, throughout the process. She is the best!!!!
Holly and Tiesha were awesome!
Experience was great, Holly and Taisha helped me with my locker. Ask for them when getting to this location .
Great service all around, kudos to Tiasha for her patience
Great service experience with TorSha 10/3/22. She contacted me about my existing storage unit . Her call saved a late payment. She was pleasant, knowledgeable and very skilled at helping me. She answered all my questions. Very impressed.
I have been with this location since Nov. 2020. Location is good for me. It is safe, extremely clean and outstanding service.
HIGHLY RECOMMEND.
MS. TIESHA, HAS EXCELLENT CUSTOMER SERVICE SKILLS !!!
EXCELLENT MANAGEMENT SKILLS !!!
A TRUE ASSET TO THE PUBLIC STORAGE FAMILY / CORPORATION !!! PROMOTE NOW !!!
PROMOTE NOW !!! PROMOTE NOW !!!
A TRULY OUTSTANDING PERSONALITY !!! MS. TIESHA, TRULY CARES !!! # 1 POSITIVE PERSONALITY !!!
Came in today to get a quote on a unit and I was helped by Tiesha she's such a sweet lady who is willing to help you get the best quote
Tiesha was super helpful and willing to be patient with me while I looked for the right unit. She was friendly and efficient! I am very happy with my experience.
Was looking for a unit, and was helped by Tiesha, customer service was amazing and friendly, she helped me get the lowest rate I can, and overall had a good experience.
The facility is nice (it's still quite new) and staff is friendly. However, my rate has almost doubled in 1 year. Increases are expected, but that's outrageous. Excellent way to lose an on-time paying customer.
Edit: Rate just jumped another $50/month. Now we are approaching 3x initial rent.
Prices jump up massively from advertised rates 2 months after paying movers to put our home in storage. Misleading pricing. Would not recommend.
Eli saved the day for me! After no other storage facilities in the area would accept our u-pack trailer drop off overnight, Eli came through last minute. He is so friendly, professional and eager to help in any way possible. Inside of an extremely stressful experience, he was a ray of sunshine. Also, prices for Public Storage were way better than Cube Smart and the others.
Stopped in today to see what storage units they had available. Eli helped answer all of our questions and was super professional and informative about the process. As soon as I’m ready to rent, I will be coming straight back here to talk to Eli. Thanks again!
I rented a storage unit here with Adriana she was very welcoming and very helpful she helped me get to my unit so that I wouldn’t get lost (I’m one to get lost) just great customer service overall and a clean facility I would rent here again and recommend to anyone looking to rent a storage unit.
I went in not sure if that was the place I was going to use and Brianna did a FANTASTIC job making sure that I chose there. She showed me through the facility and walked me through where everything was and how all the codes worked for the security! I appreciate all the above and beyond customer service!
The space i rented had a large column in it. I went to the office. They quickly found me a better unit in a better location with no obstruction. It took about 5 minutes. The employee was super friendly and helpful! We are very pleased!
Great customer service from Eli. Able to help me organize my supplies needed for an upcoming move and outlined storage options. Facility very clean and will be back for all my moving supplies. Highly recommend.
Public storage at 281 N is the best I've ever rented from, superb security, best customer service. Site manager Travis is excellent to work with!
Public Storage at 23015 North US Highway 281San Antonio is a great facility for storing your possessions. The place is extremely clean, the security it outstanding. I can recommend this particular storage facility with the highest of ratings. Travis the manager is excellent to work with.
Travis is the best most helpful person at this facility.
Travis was really helpful and amazing customer service thank you so much
My name is Chef Jose Luis Hernandez and I am writing this review because there is something to be said. In the past 10 years that I have needed to use storages because of my career and business, I have never been this comfortable on location, cleanliness, security, and outstanding customer service. Mr. Travis has enforced and exceeded the facilities’ standards. In the last month, I had a situation with one of my storages and Mr. Travis immediately explained to me all the circumstances and procedures needed to be done and contacted me with regional management to assist with a resolution. I have used other Storage facilities before but I can recommend that this is the one that you should consider. I would like to send a personal thank you to Mr. Travis for taking ownership of his position and establishment to guarantee the best necessities of each individual person. Although I can only put 5 stars on this review, personally it has exceeded my expectations.
Travis was "a god amongst mere mortals"! Not only did he answer all our questions but walk us around the property to help us logistically plan how we were going to load and unload. Thank you for the great customer service and taking pride in property.
You want exceptional service…. Well go see Travis. He will go above and beyond to provide top tier service. He will definitely get you together with no hesitation.
Can't say enough about our property manager Travis. I am always greeted with a smile and great customer service. Heading back to school now, but thanks for everything Travis!
The environment when I walked into this facility was great and the service I received from Travis was outstanding. Travis was very helpful and answered all my questions concerning the public storage. I had a phenomenal experience and I was grateful for Travis being there to assist me. Thank your Travis!
Travis was exceptional. Made sure all my concerns and needs were taken care of. Very patient, helpful and nice. Great customer service! Best experience I’ve had!
Very clean facility with multiple doors to get into the units. Travis was awesome. Super helpful when it came to maintenance issues with our new unit. He went above and beyond to help us, especially since we were moving from out of state. Would highly recommend getting help from him anytime :-)
Thanks Travis ! You've been very courteous & helpful today. Just wanna add that Public Storage had a very loyal & respectable employee ! 👍👍😉
Travis was very helpful with my questions I had on storage needs. He was very professional and helped me with a smile. I wish all businesses had this type of customer service. Thanks Travis
Ever since the name changed the service level has been subpar. Also when I rented a year ago I was ensured the storage inside was climate controlled, however upon entering one of my storage units I discovered mold. And lastly, I recently received a notice the monthly fee was increasing. The last point I do understand, inflation.
Huge! Plenty of parking, dry indoor units of varying sizes, in daytime it was well-lit. Standard lock used on units. Incredibly clean along every hallway! Plenty of space to park next to entrances-exits enabling you to unload or load anything being/to be stored here.
Unfortunately, both 'Google Maps' And 'Google Go Now' Maps have the Wrong location marked on their maps. Maps'verbal direction is incorrect, this made locating Public Storage very difficult difficult to find.
The address is on i 281 North, in San Antonio.
It is Not located next to the In And Out Take Out on the North side of the 281 freeway, it is Across the freeway, along a side street - facing 281 South. It is behind The Olive Garden, as you must drive down an unnamed road around curves to find this expansive clean inpressive Storage Center.
We purchased an item from a Seller who had it stored there.
If we needed a Storage Unit though we definitely would use this one!
Travis was extremely helpful in helping me correct a double booking rental!
Very clean facilities easy access
Travis was super helpful and accommodating!! 10/10 experience.
Great customer service from Travis. He was professional. Will recommend this location to friends and family.
Travis was a great help, I appreciate all the advice given!
Public Storage offers very amazing deals and professional service! I'd highly recommend using them for all of your storage needs! I especially enjoyed my experience with Teresa Richardson - she was very helpful and a pleasure to work with! I loved how she went above and beyond for us! She was very outgoing, kind, and professional. We will be coming back again to use Public Storage due to Teresa Richardson and how great she was!
Travis assisted me today with setting up my account, finding the right size unit, and locating it afterwards. Excellent customer service!
Travis helped me out and did a great job !