Public Storage Self-Storage Units at 6725 Highway 6, Missouri City, TX

Eric was very informative and helpful it was a pleasure doing business with him

My overall experience was awesome. No trouble getting in or out. And the free dolly use was right on time. Highly recommended.

Nice location Eric gave good service thanks!

Eric was very helpful, in the setting up process of my storage. I even had to make changes and he assisted the entire time with professionalism, just started renting with Public Storage so far would highly recommend it.

Eric was very helpful & fantastic in service promptly

I was sold on the customer service alone on Eric!

Eric given me good customer service

A woman called me about my bill on Sunday June 2nd, I pulled up my laptop to see what card they were talking about. She rushed me off the phone. I tried calling her back an hour later, she didn’t pick up the phone. I tried calling her an hour later she didn’t pick up the phone. June 2nd from 3:30pm-4:30pm two black girls were both eating their lunch, I’m assuming because she waved her hand at me to show me she was eating. She didn’t get up to let us know when to return. She just rolled her eyes and continued eating. So between not answering the phones and answering the door, they didn’t help us at all. This never happen when terry was there.

Eric the manager was so helpful! Excellent service I will be back.

Good location but need to remove the leafs

Eric gave good service today.

If Roma was a big helpful to me on today. Thanks a lot for your help

Eric gave excellent customer service.

Mr. Eric I believe is the most valued staff you have. He is professional, polite, courteous, and a huge PR for the company

Professional, friendly and helpful with storage downsizing and relocation efforts.

Ifeoma gave me excellent help, information, and service.

Wow! excellent customer service Eric

Eric was very helpful, knowledgeable, and very friendly. He made my transition stress free, and really made my day! Eric is a vital aspect to your company!

I had a great experience with Eric at this location. He was professional, knowledgeable of the different storage size and answered all my questions. The unit I rented had some leaves but he promised he would take care of it. When I went the next day to store my items the unit was clean and free of any debris. Thank you Eric.

If I could give this place a 0 start rating I would. This is the worst place to have your storage. No one is ever on property, you talk to voicemail more than a live person.

I like the knowledge and service staff gives here

I truly appreciate the staff customer service given at this location.

Eric was very helpful and went above and beyond with sharing useful information with me that will make my renting experience great.

Danielle is awesome!! She’s so helpful and friendly

Fantastic customer service. Richard made everything go really smooth and great prices. Highly recommend

Thank you Danielle

The property manager Danielle at THIS location is very unprofessional, personal hygiene is very embarrassing, she accused me of breaking my unit lock which is not true my unit was vandalized!! On three occasions when I came by she was not there, when I finally spoke to her she told me to bring my key and to leave it in a drop box which I did not feel comfortable with. I have been a customer at public storage for years but THIS property has very poor customer service. But Angel and Shavanna were extremely helpful with getting my storage fixed (this storage I had not had access for two week)

Great job Danielle

Great job Danielle

This is an amazing location thank you so much

Thank you great service

Great job Danielle

Danielle was great

Great customer service Danielle

thank you Danielle

THANK U SO MUCH!! I LOVE IT HERE!!!THE HOSPITALITY IS AMAZING !!

Anita was very helpful and knowledgeable about her job, took me to the storage unit to show me the space , thank you for all you do everyday .

I would like to thank Richard for all the assistance he offered on my first day moving in. He helped me find my unit, located the flatbed cart for me, and assisted me with the troubled lock for my unit. Richard is a stand up guy, and I appreciate your persistence in helping me solve my troubles. One thing I can recommend is more flatbeds in the buildings so the customers and employees don't have to go out of their way to hunt them down. Also, maybe extended gate access hours.

Nice lady inside. The hours are the only downside

Sajida was very helpful and thorough in making sure I understood everything. Very easy process.

Ms. Terry has been very helpful to me since we moved in and now that we are moving out of our unit. She tried her best to accommodate our requests since we are out of state.

Came in today (8/7/2022) had an issue with my access code. Saw Ms. Terry and right away she smiled and greeted me, then took me into the office and resolved my issue with the access code and I made up one that I could remember. Thank you Ms. Terry!!!

Terry is an awesome Property Manager. She assisted with a rate issue and was successful in keeping the rate I had.I'm not even from her Property so that's excellent customer service. We appreciated her help in a difficult time.

I was upset that we were paying so much for a unit that is too big for us. The Manager was so very awesome helping me downsize to a more appropriate unit. Such an easy transition! Thank you for making my day! We are happy campers once again!

Terry was a great help and a pleasure to do business with.

Great service, professional, helped us close out quickly just all around quality ..I would recommend this property.

My experience started okay, that was one year back. Terry called me the day we moved in our stuff to the storage and asked me to review the experience and was just super nice to me. So fast forward one year. We have only bad experiences starting from our first visit after move in. Every time we go the place is dark beca bulb not working. So they won’t change the bulb because they don’t have place to put their ladder, we have to change the bulb every time we go to the storage, which takes 30 mins. Today I requested Terry to change the bulb because there was room to put a ladder, she came with a ladder and then she told the bulb in there was not their bulb and secondly the there is some problem that needs to be fixed by maintenance folks and she can’t fixed it. In order to do that I am supposed give my key to her. When I asked where can i meet her to drop off the key after I show my furniture to the people with me, she said I have to find her in the campus because she won’t be in the office. That made me very upset and I said how do I know where she is. She yelled at me saying that ‘ you can’t run a business out of the storage’. First of all, I am not sure why she thought I am running a business secondly she had the audacity to say it loudly in front of the other people. I will escalate it to their senior management but not hopeful. Please keep in mind there are other storage where you can access much longer hours where as this one is very short window.

Terry the Property Manager at this location is very professional and is always helpful with answers when you need them, service with a smile, available for her customer's . Keeps a clean property. I could go on for days they don't make enough stars...

Terry, is the best manager you want to meet anytime you need a storage unit.

I just left the Public Storage location at 6725 Highway 6 Missouri City, TX 77459 && if I tell you Terry Holiday was a pleasure. She helped me with all my needs and made sure I left happy with my Storage purchase. Cause what I originally came in there for was not going to fit what I was trying to store and she stayed with me til the very end until we figured it out. & what I loved about her even tho I couldn't make up my mind she wasn't rushing me to do so....She was funny and a blast to say the least. Even tho I was frustrated cause I thought I had everything figured out before I came in there with my reservation.... My OCD had me going thru the roof but she helped me come up with a solution to help the situation I was in with getting the boxes out my garage & to Store them here so I can use the space to create my home gym in my garage. Thank you again Terry YOU ROCK!!!!

Terry was prompt and precise with her help and follow-up. Friendly service!

Terry was very helpful and patient despite my 20 questions.

Ms. Terry is amazing and extremely nice, patient and had all the answers for my questions/concerns….

Ms Terry is wonderful. The gate glitches at times and she’s always there to help! She is kind, professional and just a sweet person.

Terry does outstanding job she's always been professional I think she deserves a raise very very very professional I appreciate assistance and she saved me some dollars on my payments and she was very eloquent about it I don't want to say anymore because it just be just more positive sayings

Terry was awesome! Customer service is on point. You will leave feeling appreciated.

I rented a unit from this place for two years. The staff has always been the most friendly and professional. I had one issue which Ms. Terry went above and beyond to solve quickly. I would recommend this place to anyone.

Property Manager was friendly, thorough and very helpful with several issues regarding my unit. She went above and beyond. Superb customer service! Thanks Terry!

Furniture stored here for 1 yr. Always got great service here.

Terri is a very good and courteous manager.... Id recommend using this particular facility.

Terry, thank you for your help!! 😘😘

I had a long standing issue with billing. Ms. Terry accessed my account and gave a complete explanation of all of the billing entries including credits and discounts that were favorable to me. The concise explanation was what I was expecting and it was just what I received. Thank you again Ms. Terry.

This is a really great location and the Mgr. Ms.Terry was awesome. She really went above and beyond to help me from start to finish with understanding everything. Excellent customer service which is really rare these days. Thank you Ms. Terry !!

Mrs.Terry was of amazing service. Extremely likable and friendly with the customers, and the facilities fit perfectly to our needs. 5/5

Terry was very polite and helpful with getting an issue resolved. The property is secure and clean. She does a great job!!

The Property Manager, Terry is always so helpful and friendly.

Ms. Terry is always very professional with a bubbly attitude. Let’s you know all the details, shows you how to safely open your storage door. She helped my friend who is a little older get everything she needed size, what kind of storage for what she is trying to keep safe and nice for her family, just very detailed so my friend was clear on everything. We appreciate people who take the time to be sure we know exactly what we’re getting and at an awesome price. Wish we could give her 100 stars. Thank you Ms. Terry

Very polite, cordial and helpful at expediting our request in a timely fashion. Ms. Terry is so friendly and kind. Greta experience overall.

Ms.Terry the property management is awesome she really take pride and helping her customers as well as keeping the property immaculate literally! If your looking for a clean place and someone who cares about the customers go see Ms. Terry at 6725 highway 6 it's a cute lil property!

Terry is always helpful and friendly. Seems to care about her job.

Richard was a great help showing me around and helping me out! I would have been so lost.

Mrs. Terry was wonderful. Excellent Customer Service very helpful.

Richard was so helpful! He loaded 10 big wardrobe boxes onto a flatbed cart then helped to load them into my car. Very polite, kind & helpful! Thank you!

I’ve had this storage since 2019 and have never had any issues with it. Terry and Richard are both exceptional helpers and work very hard to keep us customers satisfied at this storage location! Job well done to the both of them!

My experience with this storage facility started off pleasant. The property manager, Terry called me promptly and explained the check in process to me, she was actually very nice & thorough. I asked her was there a time that I needed to be there by to check in. She gave me the hours of operation and told me that as long as I came during that time, I would be ok. On move in day, I arrive at the storage location with my uhaul and movers (who I am paying by the hour). No one is there. I literally sat there for an hour and no one came to help me. There was not a note on the door saying she was out to lunch, or a phone number to call. I tried calling customer service and they were absolutely no help! No one had a way to get in touch with Terry, the property manager or the district manager. After waiting there for over an hour and being charged; I had no choice but to find another storage facility near by. This was a HORRIBLE experience and a costly one at that. The manager Terry called me 2 hours later and said that she was on property with another move in. Why wasn’t there a sign on the door with a phone number???The manager Terry asked me to write a google review when she called me initially to let me know the check in process. She asked me to give her 5 Stars, I can tell you this experience was far from 5 stars. If I could give it a 0 I would.

Terry is a wonderful person. She is a professional property manager, she explained everything in detail it made it really easy for me. And also gave me a great deal. Highly recommend coming here,

Good storage area and well handled by Terry

TERRY at this location is amazing, her customer service is great. She explained everything so well to us. Thanks again public storage and Mrs.Terry

Thank you, Terry for getting me set up with the correct sized unit and easy access for my car and also answering all the questions my dad ask,Andre.

It was quick and easy thanks to Esther she’s the best if you guys get a chance to rent from this location Hopefully you get to experience her customer service.

This location is absolutely wonderful! Esther is amazing, very kind and very helpful. Would rate 10/10 if I could.

Amazing costumer got lots of help from Esther definitely a good experience

Miss Esther took care of us and was very helpful and accommodating!

I had the chance to meet Esther on site. She assisted me with a faulty lock and she was patient and attentive to my needs. Esther was very friendly and engaging! She’s an asset to the company!

I am out of state . This Public Storage was unable to fix my problem, but Esther was very kind. Great customer service . The Golden Valley location will be able to help me when I get home .

I went to buy some supplies for moving and got incredible help from Esther.Was very please with the customer service

Esther and Terry is a great team a pleasure to work with well-informative and friendly Terry and Esther helped me answer all my questions I have been storing with public storage for a while and it is a pleasure storing there I will recommend public storage

Esther was amazing great customer service I recommend renting from this location

Miss Terry was wonderful and very helpful. Great customer service!

I came in to buy boxes and tape. Ester helped me select just what I needed and then worked to make sure I had the best price. Along the way we chatted about family and life. What a nice person!

Thank you to Terry at office. Very nice & helpful above & beyond!! She does an excellent job! Ruth

No contact access!!

Very friendly staff who goes above and beyond to take care if its customers....Specifically, Esther is the absolute best! She is so professional....

Esther is very knowledgeable, kind and professional. She is very pleasant to work with and I appreciate her help to get me started on my rental storage. You are super awesome!!!!

Terry was very helpful with great pleasant attitude, answered all my questions and was very patient with me understanding the process.

Store 6725 Hwy 6. Ms.Ester provided great detail information and service which fulfilled our needs in an timely manner. We definitely appreciate it.

The relief manager, Esther, was very very helpful. I'm sure I asked to many questions, but she was both courteous and helpful. I'm so thankful that she satisfied my concerns and fears. And yes I swiped my card and rented a spot for my belongings.

Wonderful help from cashier terry made my move in a wonderful experience

Terry did a great job, very helpful.

Customer service was great . Esther was very helpful and very nice to me

Really a nice place. Esther is Awesome

Esther was very professional & knowledgeable in assisting with my issue. Also, walked me thru the app installation process while explaining the efficiency of issuing the app. Would recommend to friends and family!

Esther gave excellent Service today

Awesome

Nice and help get a deal when possible.

Terry is super AMAZING!! She is very organized and really cares about her customers!! Thank you!

Terry has really been amazing, she has gone out her way to help me. She remembered me and my problem when o walked in after work. She is the best! Very precise!!

Terry was very helpful. Great customer service.

Terry was so helpful and very understanding as to the size of storage I needed. She even made sure my process was very smooth.

Terry was extremely eager to try helping me out during a situation that was no fault of hers or the public storage. Thanks again for trying.

Terry was very friendly and professional. Will recommend to all my friends and family. Thank you Terry.

The site manager was a big help and made my say brighter with her conversation and help I'd use this service again when that time comes

Terry was very helpful.

Excellent customer service, Terry is knowledgeable and helpful with a smile. She educated me on various issues, explained in detail the whys of my issues. I will recommend her property every time.

Terry was very polite and knowledgeable of the public storage system and product. She was quite efficient in the services which allow me to save time and get on with my other business.

Very well with her help

Manager was very helpful and unit clean and easily accessible.

If you go after 7pm you will not be able to get in even if you have a code. No one answers the after hour number nor any other number available. And we were there at 7:30pm. Very frustrating when you have to spend more money on a uhaul truck to come back another day.

Terry didn’t have the size I needed, but she above and beyond, to help me find one. She wrote down the addresses and phone numbers for me. You don’t get customer service like her anymore. Thank you Terry

Terry was very helpful.

Great customer service. Angel is great!

Terry was really helpful,moving in was a breeze.I had a great experience.

Property attendant was very helpful and ensured excellent service. She made sure my account was closed out properly and wasn’t charged for additional time that was due to computer issue. Very nice personality.

Terry is so sweet and entertaining,i highly recommended this public storage

Manager Terry , provided great service as she took me around the property to show me different sizes that i needed. She also gave me important things they offered that I didn’t know i needed to know.

Great Service!

Terry was awsome. She was very Helpful.

Terry was awesome. She is very knowledgeable and shares helpful information with her customers.

I loved the personal customer service that Terry Holliday provided me. She went above and beyond the scope of her job to reach out to me and save me money. More importantly than that is her humanity to help an inexperienced renter like myself. Thanks Terry and I will definitely refer friends and family to this location because they're in good hands.

Had great service, with a happy disposition, recommend this store when you need a place for extra things crowding your space!!

Terry gave excellent service, quick and efficient!! We are definitely coming back!! Thanks Terry!!

Attendant, Ms.Terry, was very friendly and helpful. She gave me the information I needed with a smile. That is what I call good customer service.

Terry was awesome such great help! 10 stars !!!

Real nice

Great customer service by Ms. Terry!

Ms Terry is very friendly and has great customer service. She is very knowledgeable about the business.

Great customer service!

Terry was wonderful with getting me a new card and password. Very polite and attentive to my needs. She deserves a raise in my opinion. Thanks and blessings.

I really appreciate Terri who took the time out of her busy schedule to give me a call and let me know that the matter pertaining to my storage rent was approved and resolved ! Thank you Terri for your wonderful Customer Service at the Missouri City Storage 6725 Hwy 6 location! Kudos to you

Terry is one of the most sweetest people I’ve met. She hooked me up with the app and told me about the cool features that I didn’t know anything about. She was patient and I appreciated her kindness. Customer service is at 1000%😁

Angel was great! Helped me out and showed excellent customer service!

mrs. Angel the property manager was so sweet I was running late she waited for me to get there and they actually ran out if the until I received but she was so sweet she gave a bigger unit for the same price...if that’s not customer service at it’s best I don’t know what is ... 100% satisfied

Very informative and helpful employee. Her name is Angel and it suits her.

Worked with angel today and she was great and very helpful !

Angel was the best! Very helpful, nice, polite over all just the best!!!

Angel was awesome!

Angel was very kind and friendly shes goes above and beyond. I would definitely recommend others for services.

Angel was very professional and helped answer all my questions!

I am not able to rent at this time but will need to in the near future. But none the less Angel was a big help and answered all my questions I can’t thank her enough for her time if u need a storage unit and want great service go see Angel.

Angel was really helpful. Thanks Angel

Really nice staff

Angel, gave Excellent customer service as well as showed me how to save money by going online to make my reservations. Thanks for your excellent service!🥰

Fast and easy affordable price! Thank you Angel for helping us!

Angel was straight forward and honest, knew what she was talking about, she was great. Would definitely recommend!

Very nice and accommodating... No one around like Ms. Angel...🥰

Area is well kept. I was explained in detail the terms and conditions. Great customer service

Ive been a customer at this storage for quite some time, the staff here at 6725 hwy 6 are always very accommodating & i am pretty high maintenance with all my items coming in for my job! Big shout out to Angel for being a Angel...she always go above & beyond when i ask for something. Thank you all!

Mr. Richard made my experience quick and easy! Not only was he great at his job, but he also has good conversation! The location was perfect and I got an unbeatable deal on the perfect size unit!

Angel was the most amazing person ever! We are so thankful for her professionalism and great attitude. Angel made the whole experience such a wonderful one. We recently had to transfer our unit, not once, but twice! All in a matter of a week or so. She was so gracious and kind during the whole experience. We highly recommend this public storage facility to anyone. The facility is clean, secure, and top notch! Thank you Angel for being so wonderful!!

I've never rented a storage before, and when I first came to inquire, Ms. Angel was very helpful and showed me all the unites I was interested in. She helped me out and got me all set up with my first unit, kudos to public storage for keeping a good staff member on their team.

Charnail Thank you so much for amazing service . You were so amazing and were so much patient Thank you for everything !!

Great service. Angel was very helpful and went above and beyond!

Received great help from Angel and Charnel. We needed a place to store our tall van and boxes and they called other locations to help us compare prices.

Angel is truly an angel and Charnail also did a great job!

Angel has been "heavenly" assisting me with the size of the room i need, and with suggestions for things i had NOT thought of!!

Angel was extremely helpful and made the process easy!!!!

Angel had Excellent customer service, went above and beyond to help, positive attitude, always checked with me to make sure I got the help I needed, explained policy well. Thank you angel

I decompressed my storage unit from a larger unit at a close by property to a smaller unit at this property, and after vacating that property, I was charged a substantial amount for an extra month, which included late fees. For several months, I couldn't get anyone to rectify the issue, but soon as Angel was assigned manager to this property, she came in and resolved everything within the wink of an eye. Despite my initial display of aggravation, she was very professional and diligent. Thank you, Angel.

Angel is great

Angel is great service.

Angel is very helpful! Thanks for the great service.

Angel offered wonderful customer service. She is detailed and helpful. Upper management take notice, she’s a definite asset to this business.

Outstanding job by Angel. Great service and attention to detail. Large storage space and better priced.

Friendly Rep :)

Angel was very helpful and very informative. She showed us the units that best benefited us. I liked how patient she was. I appreciate her friendliness too. If you need a storage see Angel, she is good!!

Angel is an Awesome customer service representative

Angel was extremely helpful. Took the time to explain and show me in person all my rental options and helped me make a decision on storage capacity and pricing. Very knowledgeable and professional.

Angel was very helpful in making sure we had what we needed.

Aniya provided excellent customer service.

Angel Friendly,Professional,helpful

On yesterday, I talked to an Angel...She was everything than anangle should be..She was helpful an understanding and she went out of her way to help me..She was everything an angel should've been..I can't wait to move in.So, I may have this angel watching over my most prized possessions.Im sure my items will be safe with this Angel looking over them.

Angel was a tremendous help. She gave me lots of options...

Angel, the property manager was so professional and sweet! Great customer service!!

Angel is a joy to work with helpful and very nice to talk with.

Thanks so much for the help Angel,made it all super easy for me! Answered all my questions and made it smooth!

Angel was amazing. She was courteous, professional and incredibly efficient. The facility was clean easy to get in and out of.

Great Costomer Service

Thank you, Angel for helping me with all my questions and getting my unit all set. This has been a HUGE help! I needed more space and now I have it!

wonderful staffing property manager, Angel she explained all the details clearly

Angel was great helping me rent my unit.

Angel is awesome. Very friendly

Very nice staff. Extremely helpful.

Property manager Angel is super helpful and sweet.

Angel was extremely helpful with explaining the different prepackaged box sets.

Angel gave great service, excellent pricing and facility.

So glad Robert helped my family and I out. I appreciate him for the the help and wouldn’t have been happier with any other customer service ! Thank You Robert !

I went in to look at a storage unit and Angel was there to assist me. She was very kind and courteous.

Angeles great with a service get me into me my building and all that so fat she did a great job you have her

Trish is awesome. She is very courteous and professional and helped us get our unit with no hassle and quickly. Would recommend.

Had a 10:00 appointment but no one was there. Had to go back 40 minutes later after leaving a voice message. The attendant was cordial and helpful but definitely started off on the wrong foot by not being there at the pre set time

Came in looking for a storage and Aniya assisted me. She was very helpful and made the process easy to understand. She is definitely a great asset to this location. Thanks Aniya.

Aniya was absolutely great!!! Give that girl a raise.

Aniya really helped my dad with moving into a new unit. She was really nice and customer service was great! Thanks!

Helpful staff and clean grounds.

Aniya is very patient when showing rooms and prices. Very professional and helpful with every encounter.

The customer service rep Aniya was very helpful with taking care of my monthly payment and other services.

Good customer service, thanks A’Niya for all of your help. You are very knowledge and the facility was very clean. When the time comes I will be renting here

I went in to acquire about the units and reservations and I had a great experience with your employee Kristina she's awesome with great customer service.

Got some grate help from aniya she was very helpful to us and patient with my boss who's English is well..... Not good

Aniya was very helpful during the rental process. Super friendly. Fantastic customer service!

I really like the staff here. Kristina and Aniya are always willing to help! Great customer service from these two!

Great storage place

Thank you Karen for your help and making sure I understood the rental process thank you for being patient. I stored wit public storage years ago it was great staff then and still great staff now.

We appreciate Chamekia for all her help, we took the best decision renting this storage. Thank you Chamekia

Chamekia & Eddie showed great Customer service! Great facility!

Public Storage is a life saver ! Climate control unit and renter’s insurance at a reasonable price ! I don’t know anyone else better than this . Excellent customer experience. Everyone is welcoming and respectful. Shoutout to Ms.Jamie who’ve helped me swiftly today . Keep up the great work PS.

Clean facilities with great staff! Chamekia was very knowledgeable & got us in & out.

I had the most wonderful, pleasant experience at this location with Chamekia this morning!! She saw I was kind-of in a rush, made sure she accurately answered all my questions, and was immediately able to recommend and show me the best unit for me. Her service was very speedy (which was important for me today), she was kind, and very knowledgeable about the pros and cons of the different sized units. And even when I came back this evening to move my things in, even though she was busy cleaning the office, she made sure to smile and greet me warmly. Great service and great prices here!

This place is awesome! Chamelcia took great care of us

Jamie really made the whole process a breeze and I got the perfect storage unit I needed for all my extra furniture! (: 15/10 would recommend!

Amazing staff very good prices and well maintained units

Randy was very helpful and courteous. Wonderful customer service.

Randy is very helpful and knowledgeable about his business

Randy is an awesome representative for this location; he is always easy to speak with and very informative. Thanks for your help Randy!!!

Great customer service from Randy/Staff from beginning to end.

Randy did a great job! The prices are great and the area is nice.

The manager and staff were friendly and accommodating.

Customer service is Excellent.. Randy has been so helpful every step of the way.. I would recommend it to anybody..

Great service

randy was very helpful and allowed my to bring my fur baby into the lobby while I finished my paper work, unit was clean and easy to locate.

Seen how secure this place is. Great customer service offered from Randy.

Randy is very nice and patient. He walked us thru the whole process and made it so easy for us!!!!

Randy is awesome! He is so helpful and very kind. We arrived 10 minutes before closing and he was never on a rush. EXCELLENT SERVICE !!!

Awesome service! Randy is the greatest. Very courteous and professional.

Really great experience. Efe was super helpful and patient while I was there. Would come back.

Helpful staff

Randy is awesome very polite and helpful!!! Awesome and speedy customer service!

Excellent customer service! This was my first time renting a strorage Randy was very nice and helpful.

Cyan was very helpful with the moving out process ---she is a great manager 😄

Cyan was very helpful and randy from a while back last time I came in and took care of my payment --I have two units and love public storage will recommend to others

I came into this location today just to inquire on some prices and when I got there I was greeted by Efe. She was very friendly and was very knowledgeable about the information given to me. I would definitely be coming back to store.

Greg ensured that I had a unit that was specifically fit for me. Good customer service.

Great customer service and great price!

I am very pleased and happy with the service I got from cyan

Jamie is very helpful and thorough!

Greg was a very nice guy and helped all of my needs. I will always recommend this place for storage. Greg needs a promotion asap

Highly recommend this location! Randy and Greg were extremely helpful, and the prices here are unbeatable! 10/10 would recommend to friends and family!(:

Met with Randy who gave me a very thorough review on the units available. The unit is clean and I decided to take a second unit several days later. I feel good about storing at this facility and the staff which manages the property Thanks Randy

The gentleman was very nice and courteous. Lock - The problem I had is I COULD NOT use my OWN LOCK. They do not inform you up front. We proceeded to the storage unit and before I knew it, he had taken a lock out of his pocket and placed it on the door. I asked later how he prepared the lock, he did demonstrate. He took the lock out of the box and placed the key in the lock and put it in his pocket so when he arrived at the unit, he can quickly place it in the hole and lock. I understand that it makes it easier for him. My concern was the customer does not see you take the lock out of the box and how do I know that there’s no other key, etc. Nevertheless, I was a little relieved once he completed the demonstration. It is a lock similar to a file cabinet lock. I have rented from other PS locations before and this is the 1st seeing this type of locked used for storage. [Someone must have convinced them that it is better for them. In what way?] The reason for this type of lock as stated by the gentleman because it is better for them..what about the customer? Yet, I have to use their insurance as they require, sign a waiver that I will take responsibility for any lost/damage and not hold them liable for any thefts, etc. The lock is $20.00 It’s a catch 22. This lock is practically a one-time use. Now, while the gentleman was processing my paperwork, another individual came to close out. She had the same concern regarding the lock. They do not buy back the lock, stating it’s yours. Before renting storage units ask if can you use your own lock. There are too many storage units around to incur another cost that will not benefit you. Again, the gentleman was very nice.

It is a pleasure to have a friendly, professional property manager again. Randy is experienced in the work force. There have been several short term managers who I wasn't sure who they were working for. Just their paycheck, without realizing there is a consumer who pays for their paycheck. Randy is experienced, friendly, energetic, and when doesn't know have an answer to a question, he'll gladly find out. He's new,k but he needs an 'ATTA BOY" bonus. He was even cutting branches by the gate. He has my respect. Sincerely, Cheryl

I must say Randy over at public storage on highway 6 is very helpful I wish I could give him 20 stars thanks again Randy you are always helpful

Cyan informed me that there was an issue with my unit. She called me promptly and we took care of it ASAP. She as very helpful and knowledgeable of your company policies. Thanks

Randy was awesome and extremely helpful!!!

I must say that the customer service of Miss Morgan Perry was beyond five stars she was very helpful and productive and I thank her for that need more workers like her, thanks again..

Shawn was great he was very helpful very kind

Although I had to wait 40 minutes for someone to return to the office ( I did arrive earlier than I told Morgan I would be there), the overall experience was great. After discovering the storage I had reserved was too small, I was accommodated with a larger unit and given the internet price. Morgan and Samantha went ABOVE and BEYOND to serve me. It was my pleasure dealing with these two ladies

Shawn is a great guy this is the third time I have ran into this guy since I met him and this is the same every time he is always smiling and polite to you best service I've seen in awhile

Wonderful, Amazing, Clean and Super nice staff! You can not find a better place to store your stuff. Thanks to everyone there for making it so GREAT!!! 5 Stars!!!

Morgan B. did an amazing job in checking me in. Job well done.

Very friendly and helpful. Jamie and Susie where wonderful! Had a great experience!

Im so use to seeing Blake there but Stephen was very helpful and courteous he was patient and explained everything to me very well so glad you guys still got a good sheriff in town

Went in to find out about prices and Keara answered all my questions and was super helpful. :) will definitely be back in the future.

Stephen is an excellent manager, go see him in Olympia

The girl that was working today...K something Kara, Kiara she was extremely helpful and very polite. She answered all my question, told me what I would need based on what I need to store, was just a pleasure to talk to today. Thank you for your help!

Awesome Blake!! Thanks for helping us out!!

Blake was extremely professional. His knowledge of Public Storage's producers and policies put me at ease about leaving my belongings with this property. The price was also better compared to other storage units near by.

I walked in from out of town and was greeted immediately by Blake, later I was helped by Jamie who was great and made me feel very welcome. She explained everything thoroughly. The prior over-the phone-person had gotten my reservation wrong as to date for storage and size, etc. Blake was very knowledgeable and it took him no time to get me sorted and situated with the right size and suitable locks for my storage lot. He and Jamie were very friendly and gave good advice on my choices of size and location in reference to where I was moving from. I will definitely recommend and was extremely surprised by the level of efficient customer service here!

Blake was great!!! Gave us a fantastic deal! Great asset to your company!!!

great service, would recommend to anyone, Blake did a great job.

I just rented a space at one of your locations, and your manager was very kind, knowledgeable, and helpful in helping me find the right storage size for me. The facilities are also very clean and organized. Keep up the good work. His name is Blake.

Kayla did a great job in helping us move in.

Great customer service by Jamie! She was very patient with my indecisiveness and went the extra mile to look up availability at other locations. would definitely recommend this location.

Blake was amazing with customer skills. I would rate him as a 10!

kayla help us for getting a nice n safe storage and I do come back if I need a storage thank you so much...

Kayla is awesome she helped us a lot.. 5 star customer service..

Blake is so helpful and professional. I'm glad we stopped by.

Blake was very helpful and knowledgeable!

Blake had very good customer service was very helpful

I was given very helpful information and both employees I met were friendly and courteous.

I leased a small climate controlled storage space for 2 years at the location on 6725 Highway 6 Missouri City, TX 77459. Public Storage provided me with easy access and total security for my storage unit. Today as I removed my final things and terminated my lease, Public Storage did it right again. Ashley the office manager was kind and professional when helping me. It is not everyday you recieve great customer care. I just has to say something. Thanks Ashley!

Hello Erin is Awesome !! Great Customer Service♡

Excellent

Shawn provided outstanding service and was very knowledgeable of process.

Good place

Awsome storage place! Great deals

Shawn was very helpful. Stayed late with me to ensure I got a space. Very informative. Knows his job does it quickly and efficiently. Great personality.

Shawn was a really big help he got my the right unit I needed he was very friendly really cool dude

This is the best Public Storage facility I have used. Always safe, well maintained, and the staff are always friendly and courteous. I recently was out of town for an extended time, and one of the staff named Eileen was so helpful in making sure all of my personal things were taken care of for me. She even did this on her day off. I am very impressed with the professionalism and care they show at this Missouri City Public Storage Facility. - Spencer

Eileen is fast, efficient and friendly. Thanks

My experience with public storage was excellent shawn was very polite and he always smiles. I definitely would recommend more to store here

Shawn was very polite and professional.

Shawn and Eileen rock. Very helpful and friendly!

Great prices on packing supplies! They have everything you need! Its a one stop shop! Eleen is fabulous and provided the type of customer service I wish I would see more often! Nice job public storage keep up the great work. Highly recommended

I love my storage! i'm a hoarder and I have a LOT of stuff. I'm on ebay, off ebay, but whatever the case I'm always in and out. Eileen makes it fun! (can storage be fun?) It can be when you're making money like me haha. She's personable, professional and so nice! She's a great manager! My place is always clean and I never have any trouble. So many people give these folks a hard time, and they're usually the people that can't foot the bill. I'm happy and I feel like my stuff is SAFE! Thanks Eileen!

Extremely knowledgeable and courteous.

This public storage is very clean and well maintained. The customer service is outstanding! Eileen is very upbeat and does a great job making sure every detail is explained! We highly recommend this property to anyone needing a storage unit.

Eileen is awesome

Wonderful customer service! Great job Eileen!

Quick service Eileen was very friendly helped me find exactly what I needed

Great service from Eileen and Darryl (from another location, and referred me to this one for convenience). Great price and excellent service

Very professional attitude and enthusiastic.

Great customer service!! The people here are great and always willing to help!!

Great customer service!