Kathleen is absolutely amazing!!! She helped us get in our new unit, showed us around, downloaded the app! Amazing! So kind!
5 stars for Earl thanks for assisting with my move in and also being professional and on time for our meeting today at Public Storage your efforts were greatly appreciated
Earl was extremely helpful and knowledgeable! He has A1 customer service experience!
Kathleen made the process very very easy and quick!!
Kathleen was great. She went out of her way to stop and help us right away. She was very knowledgeable about the different units and helped us to determine the right size for our needs. I would highly recommend Public Storage to anyone looking to secure storage space.
Best storage ever. Friendly and helpful.
UPDATE: PS helped me secure a storage space that is fully functional! I appreciate the help at the local and regional level to ensure that I felt valued as a customer
New manager she was very polite and friendly. Things are up to par now as they were not in the past. Been there 2 years and Mya & Angel will help you in any way they can. I would rent there again.
Great communication thanks for all your help :)
Mr Carlton was awesome he is very patient and very helpful. He is a man of his word. We need more people like him and Kathleen awesome staff
Mrs Kathleen was awesome and very helpful
I just would like to say a big thank you to Danielle for helping me at this location, she was so friendly with amazing customer service, she listened to me and even adjusted my payment arrangements and explained my options for payments. I just love when people are genuinely courteous. I was having a sad day, and she lifted my spirits. Thank you, DANIELLE I hope, I am spelling your name right :-) MANY BLESSINGS YOUR WAY...10 STARS
Very user friendly. I also placed my padlock on wrong and during their inspection they noticed and gave me a call. Five Star!!
Great customer service and clean location
I have a storage unit at the Lake Olympia Public Storage location, and Kemosi, the property manager, has been exceptional. He’s incredibly nice, attentive, and always helpful. Despite past issues with upper management, his excellent customer service has convinced me to keep my storage at this location. His professionalism makes all the difference!
I happened to stop by the Public Storage on 7210 Highway 6 I saw one of the Public Storage employees working hard taking care of the facility it was clean. The managers name is Kemosi very courteous. Very hard worker takes care of his customers to the best of his abilities.
I came into Eric store the other day and Danyelle was there and helped me out so much before surgery shout out to her she has good customer service, was very patient and helpful.
Eric was very pleasant and knowledgeable. He helped make my move in really easy.
Eric gave great customer service.
Eric gave us exceptional customer service. It’s refreshing to have a smiling face and knowledgeable about the business and its services. Highly recommended!!!
Eric was great with his customer service here.
Excellent location and service! Richard and Eric were fast and reliable. Highly recommend storing with them!
Eric was so helpful in providing storage for me here.
Eric was easy to work with. Beyond excellent customer service. I will recommend family and friends here..
I had the pleasure of working of Eric . He is very courteous, knowledgeable and so helpful. He is an asset to the company .
Eric gave very excellent Customer Service Above and Beyond to meet my current needs.
Eric was most helpful. As stressful as I was, Eric made my move in stress free!!
Thank you Eric!!
I have very good experience to deal with Mr Eric , very professional and helpful.
Mr.Richard was very nice. Gave me great help.
Customer service is great!! The only issue is, house quickly the rates change. Very clean property
Eric provided excellent customer service for me today. This is why I keep coming back!! Keep up the great work!!
I’m so glad I found this storage location. They are very nice and it super clean.
Excellent custom service!
To update my experience - local management (Eric) was very helpful and addressed my concerns. The update from 2 stars to 5 stars is soley due to Eric at this location. Hopefully a 35% increase is not a typical practice at Public Storage.
Expect your rates to increase often. 1st increase was 4 months after start of contract. This last one was 35% increase. Storage facility is clean. this last visit to unit was the 1st time AC seemed to be doing anything.
Had a very warm and welcoming to the store. Manager was amazing and very knowledgeable.
Very good customer service.
Great price and customer service was excellent!
Excellent customer service
Richard was a great help today! Caught walking the property and keeping an eye on everything! Appreciate the work and effort!
Good customer service and very professional.
This was my first time renting storage space. It was close to closing time and Richard took his time to answer all my questions and was able to make me fully understand the process. Thank you again Richard.
Excellent customer service here.
Great customer service. Could not ask for better.
Great customer service from Eric and Richard
Great location off hwy 6, tucked behind several businesses. Climate controlled with code needed to get inside the gate and then again to enter the building. Once inside individual locks for each bay. 2 flatbed trolleys available at entrance for use to move to/from storage bay/vehicle. Very clean facility.
ERIC was great. Super polite and knowledgeable. Customer service was on point.
Customer service was excellent!
Very helpful courteous and nice
The manager, Charnail was great. She was knowledgeable, friendly, and respectful. The latter two go a long way with me because lately folks in the customer service industry are so rude.
Charnail was able to get us set up with the perfect sized storage we needed very quickly. Awesome job, Charnail.
Thank You Eric!! You made my day! Absolutely great Customer Service!!. Eric was very attentive and aware of my needs! Very nice location, storage unit was very clean and flatbeds we're neatly in place as you enter the building. Would recommend this location to others! God bless you Eric!!
The team here is so amazing. They are an immaculate team. They help ease my work when I come here. I highly recommend angel and esther.
Esther is the best!! Great customer service!!
Esther was super helpful. Thank you