Public Storage Self-Storage Units at 1501 Oates Drive, Mesquite, TX

This place have a lack of leadership and accountability. From a regional manager level all the way to the property manager level. Lack of transparency, honesty and integrity. Management doesn’t look to solve problems, instead they add fuel to them. When I asked Brandy, the regional manager, why didn’t she hold herself and her staff accountable for telling customers the wrong information, she flipped it on me by saying, “that’s not our problem, and we’re going to hold you, the customer accountable.” I will be glad to take my business elsewhere and inform those around me to do the same.

Amazing customer service. Great experience renting unit.

10/10 nundee had the best customer service experience I've had in awhile very helpful n sweet young lady

Well I be able to talk with a person tomorrow morning

The person who helped my wife and I she was very nice and helpful in showing us our new unit very helpful

Nundee was very helpful with me and awesome

Nundee was very friendly, quick to process my unit and i was very impressed with how clean the units was I highly recommend this location.

Brandi is great at customer service helped me out in a tough situation

Again Overly priced & no one on site when I need

Candi was absolutely awesome she was very helpful and made my rental process so smooth! Thanks Candi!!

Ms. Candie was very helpful in helping me with my storage payments and my accounts at location Oates n Northwest hwy location... Thnks Candie for all you do.

My door has been fixed and I wasn’t charged for January to make up for my trouble and inconvenience. I’m only giving Public Storage 4 stars because they raised my rent every year and then raised it after six months. I want to give Brandy ⭐️⭐️⭐️⭐️⭐️⭐️ for getting my door fixed and helping me resolve the misunderstanding about the rent that the BBB inadvertently caused (long story; won’t bore you with it). Brandy really went above and beyond for me.

Candy was great at her job was able to help me find my son a storage at a closer location thank you

I visit this location and Candie is very patient and experienced and professional.

Alex was very professional 👍👍👍

Thank you Alex. Very nice good service

Awesome management here

Management here is awesome they bend over backwards to help you out and get you a storage space

I have so much respect for this place! Rule are Extremely strict! I wouldn’t have it any other way

Vanessa was very helpful. Great customer service got me in and out of quickly

Stop by got a unit. Vanessa was the best she helped us with no hesitation. Great services

Vanessa was very good . Highly recommend

Vanessa was very helpful. Great customer service.

I had a very pleasant experience. The lady at the front desk was beyond helpful and respectful. I’m very happy with the service and definitely going to keeping doing business at this location. Thank you so much!

Vanessa is extremely helpful, and nice and she talked to me 😍😍😍😍

Vanessa was very helpful and friendly. Helped me get what I needed . Thanks

Stop by to get a unit and the lady Vanessa helped me out. Gave me all the information I need. Recommended you to stpp by with her

Vanessa, what can I say .. she knows her business and is very good at it. After seeing how much stuff I actually add, I knew I needed a larger unit and she made it happen. Excellent service without a hassle. If I could give 10 stars I definitely would. Thanks girl!

Vanessa has been wondful. She has jelped me and worked with me since i moved out of state. Thank you for the excellent service

Vanessa was helpful. Told me all the info needed. Customer service was excellent

Stop by to make a payment and ms Vanessa help me out. She was very friendly

Chloe embodies the meaning of exceptional customer service! She is very friendly, patient, and explains the process very thoroughly. She even mentioned using the app in order to gain quicker and easier access to the property, which I greatly appreciate.

Chole was very helpful. And hooked me up with a storage space. Thank you.

Very helpful

Come see Vanessa if your In the prices of moving and need a storage. She was great help and great customer service. Any question you need she’s a great help

Very friendly staff on duty. Property very well kept.

Thank you sooo much DIANA for your warm welcome, courteous greeting, and informative demeanor. The storage is clean, well maintained, and in a great location!

Ms Vanessa was helpful. Had a pleasure speaking with her. So friendly

Vanessa did a great job. Customer service was excellent and helped me with app .

Had the best service ever at this locations Vanessa helped with the app and also my phone. She went above and beyond thank you

I just want to thank Hank for making everything smooth and easy awesome place to put things in storage awesome guy!!!!

Hank at public storage will give you a great deal!

Natalie and Diana were total professionals and absolute rockstar at store 20131.

hank is professional always knows how to treat the customers right. Very great service.

Vanessa was great. Very helpful taught me other ways to do my payment saved me lots of money thank you. Highly recommend

La mucha vanessa fue muy buena. Ella me aguudo con toda la information

Vanessa was very helpful.she helped me rent my storage . Gave me the information I needed thank you .

Ms Gari was awesome great hospitality very friendly. She took time to talk and explain how renting a storage works and she makes sure you know all the details even down to the cup with the things to keep mildew out. Thank you so much for your patients with me. I would highly recommend Public Storage. Ms Gari is AWESOME at what she do. I got a chance to have a heartfelt conversation with another staff member that was in the office.

Ms Vanessa was excellent. Great customer thank you. Gave me all the info I needed

Vanessa was great today! She is so helpful and extremely friendly!!

I just want to give a shout-out to Vanessa she’s very lovely . Very helpful . Recommend this because of her . She great

I visited this location because is conveniently placed where I'm moving.. I was helped by Vanessa. She showed me all my choices, which my choosing easy. Great customer service 😃!!. I always use Public Storage before anyone else.

Ms vanessa was a Lovely help from help me get this unit and she's a sweet person and give her a 10 she stayed past closing to help me stet up my account .

Beware that the 5’ x 5’ storage units have the incorrect dimensions. The true unit size is 4’ 8” x 5’.

Stopped by the office to ger a unit. And ms vanessa helped me find a unit closer to my home. She waz patient with me and listen to my personal issues. She was the most kindest most nices person ive meant in retail.thank you

Vanessa gave great customer service.very helpful

Vanessa was so helpful and highly recommend this place. She is so friendly and super nice !

Vanessa is very great employee. Always nice when I come in . Love looking forward to her .

There is a very bad rat issue at this facility.

The guy that answer the phone was very helpful ty for your help.

My husband and I were able to stop by Public Storage on Oates today. We were interested in getting a new unit and looked here. Pam was the girl in the office and was able to answer all our questions and make us feel good about our decision to get a storage unit there in the very near future. Great and friendly employee. Holly

Pamela is an amazing employee, she showed me around to look at different units, made it very easy to determine what unit I wanted. Very happy with the expierence and will be returning soon.

Vanessa was made my move good .help me get in and out quickly. Very friendly

Vanessa was great . Nice service

Vanessa customer service experience was fantastic. Took very good care of me,being my first time at a storage facility

Vanessa is great. Pleasant with the service she gave me. Thank you

Employees are professional, helpful and custmer friendly.

Vanessa was great! Great services

Vanessa gave me great experience. She should be the new app. Great customer service

Ms Vanessa was friendly. Went in to make a payment and she was nice

Vanessa was helpful. Got me a quick unit. Thank you . My son had a bad experience last time and she made it better. Great customer service.

Vanessa wss verh helpful today . thank yoh for your help

I recommend this location Vanessa help us a lot best Customer service 🙂

Vanessa fue nuy bueno. Me ayuda con el storage perfectly gracias senorita.

Vanessa did an amazing job helping me out . Very helpful I appreciate.

I had a unit at this location that I was in the process of losing..i had everything I owned along with sentimental belongings from my grandparents who have passed on..i went up to the location and a young lady named Vanessa helped me save my unit and gave me an allotted amount of time to move my belongings off the property..Vanessa was my life-saver that day..Thank you so much Public Storage..And thank you Vanessa..you are greatly appreciated..

Vanessa is very friendly, outgoing. Very helpful gave me advice for the right size , price . She reassured about my unit. Took time and gave me future advice regarding personal information. Very patient and listen well.

Vanessa was great. Very pleased with the service thank you

Vanessa was very helpful and awesome customer service thank you so much

Vanessa was nice person helpful with the information. Great service

Vanessa fue muy Bien. Gracias por su auyuda

Vanessa very nice explain everything to me and was very helpful. Glad I came here.

Vanessa is amazing, she is very helpful and has an aswer for every question, I am speechless, it was a very smooth transaction, I highly recommend her for your storage needs.

Vanessa is excellent and friendly really recommend.

Vanessa helped us out today. She was very helpful.

Vanessa is one of the best attendants and is very helpful. We've been renting at this location for 2 years and it is always a pleasure to make a payment. You are remembered, respected and loved here as a guest. I look forward to my monthly trips up here!

Vanessa very helpful great with customers service very patient. Explain very well

We buy units at auction. I realize this specific unit may not have been the cleanest to begin with, however this was the most rat infested place I've seen. You could see even the insulation plastic had been eaten and tracks up and in between to other units from feces tracked along their paths. As far as renting goes they may well be nice people?.

Miss Brenda is the most amazing person at this place she is very supportive and always trying to help.

Vanessa was very helpful great customer service

Vanessa was great . Help me with everything I need and got me in and out quickly thank you !

Vanessa was great. Very helpful . very informative. Thank you for the great service

Vanessa was awesome, very informative and professional explain everything well thank you

Natalie was so great at the job she was respectful, kind, and patient. I hope I will see her next time I come or need any help. Also I really hope she get promoted for the hard work she has been doing. Good job Natalie.

Vanessa was very helpful great customer service

Vanessa was very polite and helpful she responded to my message I left in a timely manner

Vanessa is great. Professional, courteous , & friendly.

Vanessa was really helpful allowing me to use a broom to clean my mess and my truck bed she saved me at least an hour.

Brenda was really kind and helped me through the whole process!! Anything I needed to know she had the answer or knew who/ where to find it. Would definitely recommend using public storage!

Brenda was absolutely great! Great vibes, energy, and spirit!. She was very informative and has given me the customer service that everyone should give whether at work or just on the go!

Great service

Great staff and great service

I am truly grateful for Mrs Debbie she provided me the Best Customer a person could ever ask for I was having a really bad day and she made it all better. Please continue to do business with her she is such a Beautiful Soul. Porschia

The manager Debra is awesome. She gave me excellent service and good conversation. She was also very friendly with my dog. The property is very clean. They don't have many units become available...so take it fast if you can get it.

Pamela greeted me at the door with a smile and showed me several units. I got exactly what I needed and made it a pleasant experience. Thank you girl !!!@

Staff is awesome. Very helpful. I got in and out quick with the stuff I needed. Thanks

greatest people in the world. greeted with a smile and truly found genuine hospitality! made my day and l didn't even mind that i still had work to do. thank you, Brenda

Went there on Sunday 1/12 and was immediately helped. Representative was very friendly and knowledgeable. I think her name was Natalie, not sure exactly. Definitely recommend this location.

Mrs Brenda and Natalie gave me great customer service. Getting my unit was simple and I was on my way in no time.

Very, very pleasant experience. Christy was very helpful, pleasant and patient. She made this experience so simple and efficient. I cannot thank you enough. I would definitely recommend this location and public storage for your storage needs.

Been at Oates for over 10 years and have seen Managers come and go. Brenda has been the best Property Manager ever. From keeping the grounds clean to waiting on Customers at office. I hope she stays around for us Customers for a long time.

I went to put my things in storage a few days ago and before I even went to the place, Brenda made sure I was taken care of. She is such an amazing individual and she will make sure you leave with the best service known throughout the area. I can't think of any other person who provides as great customer service as she does. Great place!

Mrs Brenda is AWESOME! She was very polite and answered all of our questions.

Christy was very helpful

By far the best public storage I’ve been to since Brenda took over, Brenda is very knowledgeable, efficient and courteous. Always willing to go the extra mile for her customers!

The minute we walked in we felt welcome. Brenda is a very personable, professional woman. She guided us step by step through the entire rental process. All the questions we asked she answered and it was obvious that she knew her job and did it well. The property was very clean and well kept. When we left we knew we had made the right choice. Thank you Brenda!

I've had a storage there for a while now..and everyone has always bent over backward to make sure im satisfied when i leave the property..My last visit with Jasmine..was pleasant and she is very professional and courteous..i wanted to transfer from my old storage to a new one..she walked me through it step by step and made sure everything was taken care of to my satisfaction..Thanks Jasmine..

The manager was really great and property was really clean!

Brenda is amazing so helpful.she was very patient with me. If I could give her a ten I would.

Brenda was very helpful in getting a storage unit today. Quick and efficient. Highly recommended

The manager Brenda is excellent, service was great and the property is very clean. What else can u ask for

I must say the customer service at this location is 10000000000000% great! Brenda WAS and IS a wonderful help!! She called me this morning to confirm my reservation! Told her I actually was on my way to her as we spoke!! Got there and was greeted with a smile and good morning!! Got down to business and Brenda took really great care of me! Amazing! Havent seen customer service this great in a LONG time! Thanks!!

Loved the service! Thanks to pamela :)

Let me begin with the customer service I received just from making a phone call to walking In to the building . I spoke with Brenda over the phone about a question I had about the storage unit and if I say she went over and beyond she did just that she was totally awesome and concerned jut as much as I was she totally makes this place recommendable to family and friends we need more people like this in the world with GREAT customer service skills that actually love they job... Thanks again Mrs.Brenda Lancaster your the best😃😃😃

Brenda helped me out and was very courteous.

I would definitely recommend anyone that needs storage to check this place out.Brenda was very helpful and is always there if you need her.

After having a horrible experience at the Garland location, the property manager Brenda when out of her way to help me at this mesquite location. She made my day a whole lot better than what it was

Kelly was amazing , the property was clean and my storage unit was well maintained! I would highly recommend this to anyone needing a storage unit for a decent price!

I was really satisfied with Brenda and her customer service she really shows compassion for the customer and a great attitude.

I had the best service experience with Brenda! Clean facility, very happy with my storage.

Brenda was very nice and the property was good too.

迷你出租的倉庫

I came to this property to look at pricing and compare against some other storage facilities I had visited. I'll be moving in about a month or two......Kelly was AWESOME. Her customer service and attitude were great and when I am ready to rent I will be coming back here to rent from her!

I had a very pleasant experience with Brenda, a beautiful spirit. She answered all my questions and I also got follow which was a surprise. I was very happy with the service. Would recommend to family and friends.

Highly satisfied with Brenda the property manager!! She was absolutely outstanding with her compassion in what I was going through in my personal life. I came in sad and depressed and after talking to her for 15mins I was smiling and laughing and joking with her. She is by far the best manager let alone property manager of public storage I have ever met. She helped me more than I'm sure she knew. Thank you Brenda for everything. And for getting me into a large storage unit and a great price!!! Your are F$@#ing awesome Brenda!!!

OMG! That was the best experience ever! She treats you like you're family. The process was amazing. Come to Public Storage and ask for Mrs. Jackie!!!

Thank God for MsJackie she was wonderful and I enjoyed being in her company and I will be telling everybody to come see her

Mrs Jackie was awesome. She was quick and easy. The process was a breeze. Come see her for all of your storage needs.

This will be my 3rd time renting storage at this location. Never had a terrible experience in the past but Amanda made this most recent move in stress free and easy as possible. I’ve recently had a death on top of this last minute move with health issues and she was extremely considerate and didn’t treat me like a number. Thank you Amanda for you help. 👍🏽

Came in to see about rental Kelli was so nice and helpful. She really knows her job.

Amanda is amazing and she has a great personality. Really knows her stuff. Thank you so much Amanda!!! GREAT JOB!!!!

She was awesome and the service is outstanding!!!!! I trust all of my things there! Her name is Amanda!!!!!

I've had my stuff here for about three years now and I've been helped by Miss Amber and Ms Jackie, they truly are the best and have been very kind and helpful. When I have a question or need help with my unit they have been very helpful and patient with me. Payments can be made via online, in person (with cash or check), or automatic payments. They have indoor and outdoor units. There's a sit lock for the indoor units. There's a gate you input your personal code to enter.

Good safe place to store your belongings

Ms. Jackie was an awesome,fun, fast and essy. I enjoyed my time

I absolutely love Ms.jackie she is so helpful and very sweet I would recommend ms.jackie to anybody that need a storage

Laurie was great. She's super nice and energetic.

Laurie was very helpful and kind. Great customer service!

Lauri has greay customer services. Always goes out of her way. Thank you.

Very friendly and knowledgeable would definitely recommend and use again.

Very courteous manager nicest experience.she deserves a raise

Come here for all your storage needs. Laurie is excellent at her job and she'll give you superb service!!!

Easy, nice, Laurie bumped my reservation up by a day with no problem at all!! Competitive pricing, too

Great Customer Service! Very serious about security and making sure your property is safe. Laurie took her time explaining everything to me in detail and is very nice!

Awesome service always pleasant

This is a GREAT and lady's in office are nice.

Customer service was o

Customer Service was great and very friendly.

Laurie was helpful and very efficient. Its clear she takes customer service seriously. Great experience with her!

Very clean place. Excellent fast and friendly customer service.

Great service and Laurie was very helpful and polite.

Laurie was very helpful and very knowledgeable

They wanted to tell me I still owe them. I had called them and even asked them when I would have to move out of the storage to avoid paying the next months rent. Then once I moved out on the date specified by them, they called me and left me a message. Why would I pay for two months but I only stayed one month just because their rent for all units it’s on the same date each month, but my month had not even finished!!!!

Robin was very nice, friendly and helpful!

I was in yesterday and a wonderful experience with Laurie she was very knowledgeable and helpfull

Shawn did not have the price of unit I needed but he found me one on another location

Sean was very jelpful and let me rent before his office was open. Thank you very much!

Nice service form sean!! He explained me good..

Sean was great!

Thank you Sean for the great and easy experience on my new storage unit. you're the best!!!

When inside the office with my grandmother to paid her payment and Verenice was so helpful and fast .Good customer service will recommend !!

Misty was terrific with guiding us in the right direction and was very professional. If you need a storage, I recommend that you check out Public Storage, 1501 Oates Dr.

Jason was kind and friendly and made my 1st experience awesome.

Jason was very nice, kind, and helpful to me, I would definitely refer everyone to his office for any storage needs.Public Storage has a great employee in Jason. Thanks Public Storage!!!!

Jason provided me with excellent service. Would recommend!

Came in to make a payment. Customer service was amazing! Will keep doing business

The size of the storage area is no where close to the size that I rented. I rented a 10 x 10 area and it actually measured one part of it measured 8 ft 11 in x 5 ft 2 in , the rest measured 9ft 4 in x 3 ft 7 in..I expected it to be somewhat less but not 2 feet less.

Verenice was very helpful and explaining everything.

Vanessa was very helpful In assistanting us today!!! Awesome

Loved the fast service ....

Vanessa helped me on getting my second unit. She was really helpful in notifying of all the changes. Good prices.

She was awesome & very informative. Really nice

Vanessa was extremely helpful! I appreciate the service!

It was very nice people very understandle and polite . The lady Venessa in the office needs a raise !!! :)

Vanessa and Amanda we're really helpful . They got me into a great size and worked and we're really patient.really recommend this storage.

Vanessa Was Very Helpful & Polite Took Her Time Great Customer Service Clean Facility

Love this location...manager knows his job down to the science...property is very clean

I feel there's a need for me to express how satisfied I am with the level of professionalism and great service provided my Jason (property manager) on this property. I have used this storage for business for a few months now and Jason always go above and beyond to help in any situation. Thank you for all the help

Jason and Danya are the nicest people I’ve met. They were extremely helpful and patient. Very well mannered as well. The public storage is super clean and in an great neighborhood.

Staff member April was very helpful with making the process very fast and easy and making sure that I had the perfect size storage.

Had a minor issue with this location and commented here. Was contacted by upper management and issue was handled and I was compensated without asking for that. They take care of thier customer.

Jason was really informative and helpful. Great customer service.

Clean and we'll kept. The building are all temperature control.

Great prices and storage

“Chloe was very helpfull. Found me the perfect space”

Chloe was amazing and helped me find the perfect space

reniga is super amazing and always helpful

Very clean place nice workers great deals

Reniga has the best customer service and i would recommend her to anyone....thanks do much you made my day alot better..

RENIGA is very friendly and helpful.

I worked with Rubeyn a few times and couldn't have asked for a more professional front desk clerk. Patient and was willing to help figure out the best solution to any issue. Thanks

My cousin and I have the blond there a harder time than she deserved. Lol. I like her. She rolled with the punches and made getting my storage unit fun. I'd recommend this place just for the interaction I had with her.

Robin was very nice and quick with answers! Great job Robin...

Had a good experience this weekend getting some boxes. Amberwas very helpful.

Great storage!

Amber the property manager was excellent! she was so friendly and was able to help me fin the perfect unit for my belongings . i look forward to doing business with her !

Property is very clean and accessible!

Fantastic service as always. Amber is great!

Amber gave great customer service

Great experience and very helpful staff Amber was great recommend to anyone

Amber has great service and very friendly

Nice climate ctrl units. Furniture still mint condition after 4 months there.

Deanna was very helpful during my rental process. She helped me get into the right size space as well as recommended all of the items I needed to protect my things. I would recommend her service to anyone!

We've been at this facility for over 6 months and we have not had service like we received today. Dana was fantastic and was extremely helpful and informative.

Dana was very helpful! Very pleasant and went out of her way to help!

This location and company has always met myself and family needs where ever we me and in a short time. A great big thanks to the team off oats!!!

Everything always runs smoothly. Amber is very helpful if you have any issues!

Amber was great! Very professional and explained everything in great detail. Even though I told her it is likely that I will only need the storage unit for a couple of months she treated me like a customer that she expects to have for years and was very respectful. I highly recommend this Public Storage facility to anyone in need.

Amber did a great job helping me transfer storage unit to another one. Great help and friendly.

Fantastic and well kept facility. Great customer service.

Amazing property!

Great customer service and very polite. Amber was patient when I wanted to look at multiple units to determine best fit for my needs.

PUBLIC STORAGE NIGHTMARE!!! I booked this storage unit online on July 5th,for a move in date of July 15th, the reservation clearly states "the manager will contact you to verify the reservation and answer any questions you might have" To complete this rental just show up at the property at 1501 Oates Dr. Mesquite TX. 75150 on 7/15/16, be sure to arrive 30 mins before closing time to meet with the property manager, here is what to bring, drivers license and a print out of the reservation" The first time she contacted me I wasn't available in her voice message she stated "I will contact you again prior to your moving date to answer any questions" A few days later she called me again I returned her call however, I got the voice mail, I informed her that I want the unit and will be there before my move in date. Today to my surprise she left a message this morning at about 0953 that if I don't contact her today that she would give away my storage, still wanting the space I contacted her as soon as I got the message, which was about 1:00 to my surprise she told me she no longer have my unit because she didn't hear from me. Really!! Whats the point of booking online? If you're not going to hold the space as promise, it should've been clear when I booked that if I don't come in to fill the paper work, I would loose the space instead of telling me I had it until the 15 or she should've mentioned that to me during her first voice message that if I didn't come in within a certain time I would loose the space. I am extremely upset about the way they do business. I realize business like this that don't have a lot of competition don't care how they treat their customers because they feel you'll always need them. I can't understand why this storage got such high ratings, makes me wonder if they're actual customers. Very unprofessional and extremely rude!!! If I could give them a zero, I would. I am going out of the country now I have to take the time to find myself another storage company which I hardly have time for at the moment.

Very friendly and great consumer service I received today from team member Amber. Will recommend this location over any other I've experienced...Great job Amber

Deanna was very friendly & so knowledge! She's great & her customer service skills are awesome. I appreciated everything!

Amber was awesome with service!!

I called to get more information and spoke with Fabian. He was very polite and helpful. Was able to answer all my questions in minutes. Would definitely recommend this store.

Amber was wonderful. :) I would def recommend this location to everyone.

Amber is such a nice property manager. I have two storages here with her, one for me and one for my mom. Shes resourceful and never rushed us. Thanks Amber

Make sure to babysit them through the original paperwork otherwise they will not set up your auto draft and you will get a call telling you that if your account is not paid in two days you will incur a $120 lean fee and you also owe late charges in addition. Thank you #publicstorage for poor service which cost me more and wasting my time and choice of a storage unit. When I get back to the metroplex I will be looking to move my business elsewhere.

Make sure to babysit them through the original paperwork otherwise they will not set up your auto draft and you will get a call telling you that if your account is not paid in two days you will incur a $120 lean fee and you also owe late charges in addition. Thank you #publicstorage for poor service which cost me more and wasting my time and choice of a storage unit. When I get back to the metroplex I will be looking to move my business elsewhere.

Reps were always very helpful!!

Came in today and Amber was great. She was very helpful and answered all of our questions.

Robin is Great. Very Professional and Courteous.

Came in today and made a payment today and robin and amber are two of the sweetest girls ive came into contact with. Thank girls.

Came in today and robin and amber are aweaome. I will be back to chat with these girls.

Robin was very professional nice personality and a joy to work with

I was on the property today.helping a friend move.and.robin.was.very.friendly and.helpful. Ahe asked.if we.needed anything and we didnt. She.let us.know.her presence.was.here if we needed her. Thanks robin

Robin is a very polite and courteous person. She was very helpful.

Robin was very professional and nice . a big help

Robin was very nice

Lady was awesome

Robin is a sweet girl. Nice facility, clean, very friendly. I got a great deal on 3 huge units.

I received excellent service from the manager Robin. She very informative and customer friendly. I will refer public storage and will continue business with them as needed.

Robin was very nice and friendly, and made my experience a good experience.

Robin was great. She stayed a little late for us when we needed. Good customer service!

Robin was very helpful. And helped us get the proper storage that we needed.

Quick customer service from Robin

Came in to help my friend move and we needed a larger space and robin helped us get a great price and made it very easy for us with no problems.

Very helpful...also good sales women!!! Will be bk if needed..

Robin has great customer service and helped with all my needs. I will recommend this location to all my people.

Came in today and made payment. Robin had 4 other customers in the office and handle everything just right being politr to everyone with great customer service.

Robin has great people skills. She keeps this property clean and helps me with any and all questions I have. I recommend this property to any looking for a storage.

I came in today wanting some information about a space and robin helped answer all my questions. When I'm ready to move I will definitely rent here with her. The property is very clean and she has great customer service.

She have good customer service her name is Robin

Edwina was polite, professional and proficient. Made my move alot easier. Thanks

Property was very clean. I refered robin to Diana windom and she rented a space same day. Thanks for all you donrobin

I rented a space today from robin and she answered all my questions I had. she was Gerry kind with great customer service.

I came and paid today and robin. Is always to kind to me when i come in, she remembers who i am everytime i come in, great cs robin

Came in today and made payment and robin had great customer service.

Robin has great customer service and the property is nice and clean.

Robin was verry sweet the entire time we rented. We moved out today but if we need a space again we will be back. Thank you robin

Robin was very helpful with my move in and answered all my question. She recently has great customer service.

Made me feel right at home. Robin was most helpful to my storage needs. She even picked the perfect size box for my cpu and accesories. Good atmosphere and great location right off of the freeway.

Robin and Dana were really sweet when I came to make my payment. I will recommend this location to anyone.

Robin is reakky nice

Wonderful service!

Robin was extremely sweet and knowledgeable. Although they didn't have any the size I needed she gave me possible available dates and other locations and prices. I will definitely try to wait until she has something available.

So far I'm pleased with the service that they are providing me. And I think Robin is awesome!

Robin was very helpful

Came in today to make my payment and robin is always so kind to me. She helps with all my questions. She is truly the best.

I loved Robin ....she was the best

Robin is a great employee,she was very helpful in getting my transaction done

I was waiting for a package and robin was very sweet and offered me water and air conditioning in the office. Great customer service is why i rent here.

Love this Public Storage. Robin the manager is awesome. Had no problems.

WENT TO PUBLIC STORAGE ROBIN HAS GOOD CUSTOMER SERVICE

Robin was superior and very knowledgeable of the property, excellent customer service. She is a keeper!

The property is very clean and appears to be secure. Robin is very friendly and charming. She offered to help size my unit based on my needs, but I already knew I needed a 10x10. But that would be helpful for those that don't know. I feel very comfortable knowing my property is in her care. I would definitely recommend to family and friends. -T.K.

Robin was very helpful and answered all my questions. Good friendly staff will definitely refer friends and family.

Robin was very helpful and answered all my questions. I will refer my people to her.

Deanna was great covered all info and really understood my needs thanks

Awesome customer service Fast and Friendly

Glenn is amazing! Always smiling and happy.

Great customer service and someone on property at all times. Gwen is awesome. Thanks to the staff for help in a pinch.

Gwen was amazing and such a pleasure talking too

Very good service. Clean location

Dana was wonderful...she removed a late fee on my account for me and was very helpful with helping me understand the terms of my contract!

property glen gives good customer service and very nice and clean property

Ms. Gwen is an excellent employee and she made my visit very fun & informative. Great place to store your things!!!

Sarah rocks so sweet and nice! She explained everything

Very friendly! Excellent customer service. Fast in and out! Sarah and Gwen were wonderful!!!

Gwen has been awesome. Whenever I see her on property, she is always very friendly with a smile and kind word. When I've gone in to pay my rent, she is very professional and helpful in answering my questions. I highly recommend Gwen and Public Storage @1501 Oates to all of my friends. Great asset to the Public Storage Family. Thanks a million!!!

customer service is great I love coming in and seeing qwen she is always so nice and gives acceptional service

Gwen helped me find the perfect storage that I needed.

Ms. Gwen was very helpful and friendly. I remembered her from a couple of months ago. she is the reason I decided to come here. She is the best

Absolutely satisfied! Gwen was very helpful and informative. Will definitely do more business in the future, if needed. Most definitely would RECOMMEND to others! As a customer service advocate for 7+ years, Gwen defines what customer service is all about! Way to go girl, thank you so much!

GWEN IS THE BEST!! I am in customer service and I would LOVE to have her here with me!! SHE IS A KEEPER!!

Gwen was wonderful and very patient. Look forward to using her

Good service. I received good service from associate Gwen

GWEN IS AWESOME. ..THANK YOU...PUBLIC STORAGE!

That's nice place and good l location.need a unit real bad.glad I came to this place.gwen was very helpful

Gwen was great.great property!!!!!!!

Stormi & Gwen were very sweet...made me laugh...never had so much fun paying a bill 👌

Stormi and gwen did agreat job.

It was GREAT!

Gwen is a great lady. Very personable.

Gwen was really great. Good customer service

Gwen very helpful on getting my storage space

Thanks Gwen!!!! She is definitely good at presenting what customer service is suppose to be like!!! :0)

Recently went in on Tuesday and the inside was clean and cold. Gwen help us out a lot and answered all our questions with no problem. Loved it and recommend if you need anywhere to store your goods, look no further Gwen will be waiting! Sincerely, Terry and Toya

Outstanding place, and outstanding customer service with Ms. Gwen. She was very pleasant and patience with me when I was scrambling to find storage for a number of my belongings. She took care of my storage needs in a very timely manner with no hassle! Made me feel like a VIP customer :) Thank you Gwen!

If you need storage, I recommend coming here. Gwen has been the most helpful, from the beginning! Her assistance came through especially when we needed it the most. "THANKS, GWEN!

Loved it!

Gwen went out of her way!! Love working with her!!! Excellent property!!

Gwen was more than helpful she was a lifesaver. It was so clean and felt so safe. And at the end she told me thank you! All for a BUCK! No thank you P.S.

I've got to say Public Storage has never disappointed me. This location was able to assist me while in a bind. They are the best in town. Ms. Gwen has got to be the most pleasant person that I have ever come across. She was able to assist me even though the printer wasn't working right along with the many customers that came in at the same time. The facilities are in great shape, but the staff is the best they can be, especially Ms. Gwen. Thank ya'll for being ya'll Public Storage!

This is my first time with public storage and I must say I am impressed. Gwen was really nice, helpful, and friendly. It has very clean storages and it a nice a secure property. 5 star storage facilities.

Great experience

Working with Gari was great! It's raining like mad outside and she was a trooper! My first experience was great thanks to Gari!

Great customer service

Gwen is absolutely wonderful, so nice and helpful!!!

Most of our contact with Public Storage has been with Gari, the manager. She is excellent - one of the nicest people you could hope to meet. She has gone out of her way to help us numerous times. We feel like she is a friend instead of someone running the facility. You need more like her. Do whatever you need to do to keep her.

Great customer service

Gari was beyond exceptional!!! She is a wonderful worker. Thanks for a job well done.

Gari gave great service and very kind!!

Excellent service with Gari. Thanks.

Great place, with great help! Thank you again Gari

We came in today & got a larger storage unit. Gari is always so helpful & friendly! This property is always neat & clean. Gari tried again to get us to use your insurance, but we'd really rather use our own. Gari always is very efficient and seems to be an excellent property manager. K Whitt

Gari is the best !

I have had a beautiful experience with Gari at this public storage site. I cold'nt have asked foe a better representative. She was very helpful in helping meeting my needs to prepare for packing my belongings.

Gary has been the best customer service person at Public storage that I have encoumtwred...public storage is a great place to store your things they will keep u taken care of from beginning to end

I made an online reservation and within minutes, Gari gave me a call. She was very informative about the process and made it really easy for me to trust this location to store my personal items. During the checkout process, she was very easy going and wasn't trying to sell everything in the store to go along with my storage rental. I was worried that I would have to go to the storage I chose on a daily basis to check on my things, but it was no longer that much of a concern once I met with Gari. I'd recommend this location to anyone, even if it's not nearby!

The best service ever, restrooms cleanest I've ever seen

Quick and easy to get a Storage. Gari always has a great attitude and is very helpful when I come in.

I am very happy with this location have a good clean and spotless place but missing on thing mis susan what happen ???????? Well its ok still have gari wonderful person!!!!!!!

I would like to acknowledge one person and that is Ms. Gari, she has helped out in so many ways, I have read bad reviews on Public Storage, but I truly don't believe they are referring to her location, I have been homeless for about two months and I am a single mother of four kids, I work a part time job and paying my storage unit on time has been a problem, but Ms. Gari has worked with me, she doesn't hassle me about being late, as long as you communicate with her, she will work with you, she doesn't know how she has been a blessing, I will definitely rent from this location again, thank you so much Ms. Gari.

You guys always do a GREAT job!! Property is ALWAYS clean and Gari ALWAYS helps me out! :-) :-)

Gari is the best she is always willing to help in anyway she can and answer all questions you may have I give her 10 stars for the best service!!!!!!!

Super great customer from Gari consistently every month.

Gary is the the best!! awesome experience

Gari is the best on customer service. She is always smiling.

Omg this property has the best worker ever, Gari was excellent with her customer service she went above and beyond to help me. She is a true example of a great person good help is hard to find she should get a raise and be promoted. Sincerely, Sherrell Cross

This property is amazing! Excellent customer service from gari...she it's very sweet and helpful.. if it wasn't for her kindness I probably wouldn't have came out the same day but she win my heart. :-) they also have really great deal s and spacious room for everything!

GARI WAS A PROFESSIONAL WHO TOOK CARE OF MY FAMILY AND I QUICKLY AND EFFICIENTLY. THIS STORAGE PLACE IS AWESOME!! THANK YOU GARI FOR HELPING ME IN GETTING THE STORAGE THAT I NEEDED.

Friendly and courteous service, staff are welcoming in providing the best storage for your needs, also accommodating as well. The management there has a very well run facility and eliminated nonsense merely exits. The prices are above most other storage places but you get what you pay for. I recommend anyone - if you looking for a peace of mind, "this is the place to store your belongings".