Public Storage Self-Storage Units at 1419 S. Stemmons Fwy, Lewisville, TX

Thiefs breaking into units here just ask the locals PLUS there is NO ON SITE PROPERTY MANAGER OR OFFICE AT THIS LOCATION NOR CAMERA'S So that could explain the theft....Now this place might have deserved a 4.6 stars when property manager was on-site and office was there but ain't NOooo way this location deserve 4.6 stars and instead of decreasing the price on those who have units here already they are increasing the price 😑 on those who been here awhile and I totally disagree with the price raise for the condition of this location....there is Tons of rats 🐀 running around here due to the field next door and they did a whole lot of chewing up on stuff...😐...im just saying businesses shouldn't be asking full price to compete with others if they can't deliver the same value of customer service..this goes for restaurants and hotels and so on.

If I could give 0 stars I would. I wanted an inside climate controlled unit so I applied online somehow that’s not what I received I called in 5 minutes later after realizing the mistake and told by the employee that the outside unit wasn’t climate control with a rodent infestation because someone had macaroni in there unit.I asked for a refund or a transfer to a climate controlled unit and they told me that all I could receive back of my $95.64 was $19 for the lock fee. These people are crooks with rodent infestation units. Do not rent from these people!!!

Me gusta la seguridad es muy buena

Renting a storage unit here was super easy and painless! Cindy was so friendly and helpful and made the whole process a very nice experience! I highly recommend!

The storage is a nice place with friendly people.

Cindy is very friendly, knowledgeable and has awesome customer service. She was prompt in returning all of my calls when I left a message.

Almost impossible to get in and out. Can't get in storage unit without having to move every time someone needs to drive by. The aisles are barely wide enough for two cars to pass each other, if you park to get in your unit, when someone needs to pass they must wait for you to move and they are mostly quite rude about it.

The manager, I believe her name is Deborah, is extremely nice. The only reason for the 3 stars is they are extremely quick to cut your lock off and will send your property to auction quicker than any other storage facility I have ever heard of.

I would give it zero stars if I could there is no office it’s right off the highway I could not get paid for my application fee I could not log into the app I had a lady that I talk to customer service was very helpful but I still couldn’t do anything they said that they get a lot of break-ins so they had to put it in a special lock that I did that in the change in the dollar entry fee I highly do not recommend this unit the storages

How much is it to rent a small unit

They lied about my rent not being paid, AND JUST SO HAPPENS THEY LIVE AT THE FACILTY AND SOMEBODY (THEM) BROKE INTO MY STORAGE MARCH 17TH2022 - MARCH 24TH,2022... IF YOU ARE ANYBODY KNOWS SOMETHING ALSO A GOLF CART WAS SWITCHED...WILL PAY FOR INFORMATION!!!

Debra was very helpful and informative.

No office at this location. Did the e-rental online. Went to check out the unit and the top portion was hanging on by a screw. Went to closest office to be transferred to another unit. The unit I was transferred to was full of mice droppings. I asked for a refund. I was told 3 to for business days. 4 days later im told 5 to 7 business days and it'd be a check... I was refunded my lock fee back to my account. The remainder Im told would be mailed to my p.o. box 80 miles away. On top of that I'm being charged a $27 admin fee for something that wasn't acceptable. I basically paid $30 to go waste my time and gas and effort in trying to do business with public storage.

Super nice and helpful, especially Jasmine! Thank you!!

Located near freeway entrance gate and staff hours vary. You’ll need a code to enter and exit the facility during designated hours.

Letty gave me absolutely the best service I have ever rec'd from any other storage facility personnel

Letty was very helpful and friendly, gave fast service and made it a quick process! Highly recommend it here

Price of the unit went up after we rented it, and when we went to get our stuff, we found that rats had chewed their way in and pooped all over our stuff.

Good location

I was at the office making a payment and Letty gives me the best service i highly rec o .mend this place. Thanks Lety

Letty gave awesome customer service will definitely return

I went in this place talked to this nice lady named letty really professional got me up and running great place thank you letty

I receive a really good service from letty I recommend this place

We have been keeping our stuff her for a couple months, with out any problem, always clean and workers are really nice!!

Great staff, super helpful, and will go the extra mile to make sure your storage needs are met. Having to move out on such short notice when you are always traveling could have been disastrous. Not with this crew. Not only did they help with transitioning to another unit flawlessly, but also ensured my account was credited timely and my new space was secured. Dale and Michelle are the best at what they do! Thank you so much!

I have had great service from Letty, I highly recommend coming to this public storage.

I really like going to my storage knowing that the staff there is friendly and helpful all the time.

I already have one storage at the Lewisville location off of South Stemmons Fwy. On the 8th of March 2021 my life had a large change and needed a 2nd storage. I had reserved a unit online but needed help to do the paperwork. Letty was working the office that day and blessed me with kindness and great customer service by

can you store a vehicle there

Letty is the best !! So very helpful. I hadn't been back to my unit for quite some time, she was able to answer all my questions with a smile. Wonderful customer service.

Letty was the best of help and made the process so easy. Great attitude and very friendly. I definitely made the right choice coming here.

Friendly customer service!! Letty was great assisting me with the boxes I needed for my move!!!! Thank you

First time in Public Storage and had the best help I could ask for. Very professional and friendly thank you Mrs. Letty

Letty was a great help in getting my storage unit. She will help you anyways

I wanted to say thanks for good service from letty

Had no issues whatsoever with the Public storage in Lewisville. My wife and I ended up moving from Dallas to Lubbock into a new house, so we no longer needed any storage. Overall, the staff was helpful and the place was neat and tidy. I even called over to end my storage usage and Dale was really helpful in assisting me with the move out process. Would absolutely recommend!

Great employees! Very helpful and friendly I didn’t get her name but she was amazing

Pretty easy and straightforward in getting a storage unit. Michael took his time and found me a unit that would fit my storage needs. Very reasonable prices too since I shopped around the Lewisville area. Compared to other sizes that I was looking at it was $10 to $20 cheaper at PS. With $1 dollar down and a service fee of $24 I couldn't pass that up. FYI, you will need renters insurance which I already had but they also provide that info. for you as well. So, if you are looking for a storage unit go see Michael at PS he would be happy to help.

Michael is beyond great & very helpful. I was in a rush one day & forgot to lock my unit & he called me within a couple of hours & even held my keys that I had forgotten in my rush. Great guy, this has been a great place you can trust from the beginning & they continue to be top notch.

Micheal was awesome. Very kind and great service.

MICHAEL WAS VERY HELPFUL THE ENTIRE TIME I HAD STORAGE AT THIS LOCATION. I WOULD DEFINITELY RENT HERE AGAIN IF NEEDED, THANK YOU MICHAEL!

We’ve been using this place for about two months and I don’t have any negative things to say. Michael (hope that’s the gentleman’s name who helped us - name on the business card lol) is super helpful! I always forget my code I know should be better about writing that stuff down but when I do he is always eager to help a girl out! Thanks for all you do Michael!

Mike was very helpful! Made this process so much easier compared to other storage unit locations. Thank you Mike!

Great, Michael was pretty helpful today!!!!!

Lisa was super nice and helpful. Thank so much!

The staff is super helpful and would definitely reccomend this to anyone looking for storing overflow items.

Nadia was very nice and helpful. Great customee service is had to come by she was great.

Worst storage unit ever. Never even got to use my unit because one... it was not clean and when we removed the lock for the employee to clean it they never notified us it was done and then locked us out of the unit. Second trip there and the employee bypassed my boyfriend who was in line first to go sell another unit and made him wait 20 minutes to unlock the unit at which time the door malfunctioned. The only unit left of that size literally had exposed wires and was a hazard so we had to rent somewhere else. Of the $80 plus dollars they took of mine. Mind you $20 and tax was the lock so $57 dollars, I was graciously refunded a whopping $15 dollars out of the kindness of their hearts because they DO NOT EVER give refunds....Thank you Public Storage for your horrible customer service!!! I won't forget it...If I could give negative stars I would!!

I received great service from Nakia this morning!!! She was very professional and was able to answer all of my questions. Thank you for hiring her!!!

Nakia was so friendly and helpful, walked us through the whole process.

Lisa was great! Super thankful y'all were here to save my day!

Nakia was so help to she explained every to my understanding had me in and out this place is amazing thank to Nakia

Met Luke and he did a great job providing customer service and clear instructions on how the unit worked and what I was paying for.

Easy in and out

Nakia was extremely helpful and friendly! A great experience all around!

Nakia did a great job! 👍 She got me setup with my unit fast. She was very informative and got me off to work with time to stop for breakfast.

Nakia is very knowledgeable , friendly and considerate of the customers

Nakia has exceptional customer service and really knows storage. Will definately be telling all my neighbors about this storage facility.

Nakia was the best and very friendly!! Very professional also. She made my bad day good!!! Thanks Nakia!!!

Exceptional service @ 690 business 121 Lewisville. I was greeted everytime I came to visit by the wonderful employee's. One time my payment was almost due and I received a courtesy call to avoid late fees from Gaither truly good service.

It was an easy and pleasant visit with Nakia

Lisa was great.

Lisa was excellent with her custoner service and so helpful!

Well the spiders are okay but the amount of rat feces and water on my stuff was not. This was inside in a controlled environment. They repaired the hallways of units but not the actuall units themselves. Will not being using Public Storage again.

Great place friendly people very clean

I had a great experience and the front desk lady was kind and very informative .I recommend to anyone.

Lisa was awesome. Showed me 3 different units and helped me settle on one. Great start up deal and comfortable with payment set up. Gladly reccomend this place due to the service I've recieved.

Lisa was very nice and helpful

Lisa was very helpful. Very nice facility clean and would refer anyone here!

Vicki its wonderful love the service really quick transaction she's the best and really help person

Nakia has the best customer service ever, she treats everyone like family. Public storage should have Nakia train all there agents.

Bryce was very helpful set up my account. thank you

Great place to store your belongings!

Best service I have got ever! Nakia went out of her way to explain what she had available. After learning what I was going through she went out of her way to assist with resources that could help me with the move. Very professional and helpful. Thank you Nakia!

Nakia was a big help I really appreciate her going the extra mile for me

Nakia was great ever time I visited this location.

Nakia was very respectful & informative.

The young lady who ended up helping me the day I was there was incredibly sweet. The low rating is for the facility. I reserved and confirmed a temperature controlled unit. Upon arrival, there is absolutely no A/C in the building (it was 103° in the shade)! The A/C wasn't out, it doesn't exist! The website and staff member who usually works there is falsely advertising and charging higher prices for spaces they do not have. All of this was discovered on moving day, 1 hour before my help was set to show up. I got lucky and was able to snag a room at another location not too far away, but the whole debacle set me back 2.5 hrs.

We just want to say thank you to Lisa for her help she is really nice. I highly recommend her to anyone who needs help to find a good storage...

Kyle is the best at customer service!

It is very clean at this location the Staff are very friendly especially ms nakia

Nakia, she was very nice and helpful as well as quick. I had a pleasant experience.

Kyle was very knowledgeable about the storage spaces and surrounding area. Very nice. He helped my little cousin secure an 8×10 storage space successfully with no problem and he made sure we knew all the rules and information needed. Check out this Lewisville storage if your ever needing a storage space.

Never can fine carts

Lisa was a great help, she was awesome!

Christine was a huge help! The process was easy and clear from the beginning. Thank you for the great experience.

Property very clean Christine explained everything answered all questions cery friendly

Gets the job done great move in deal. Christine's cool.

Great customer service very friendly

Nice clean place Christine was bery helpful and answered all our questions i would definitely recommend this location

Christine is great to talk to very nice and helpful. This place is always clean i see her out always picking up trash and making sure the place is in order

Very good experience! Christine was very helpful and quick to help us get a storage space. We appreciate her help!

I dealt with Christina and she had the greatest customer service I could ask for! Thank you very much for your help. I would definitely recommend working with Christina if you decide to come here.

Christine was very polite and efficient. For all the storms and winds, the property was clean.

Very very great customer service

When I was there, Christine showed me great customer service and wwa very outgoing.

Nice help

Christine was a great help and made the process super simple. She’s great, we need more Christine’s in the world.

Awesome plase to do business. The staff have such pleasant attitudes and do everything in their power to make the experience grate!!!

I needed a storage facility and I am so glad I found this one. Christina was such a gem, she answered all my questions and was so helpful from start to finish.

Puedo guardar mi carro chocado y repararlo allí mismo?

Very inconsiderate, no manners, bad set up, doors are hard to open, you have to get out of your car to press your code into the keypad to go in or out of the gate. The people at the office will walk right by the gate and completely ignore you sitting there. Very very rude.

We moved to the Louisville area and found that the home we were supposed to move into wasn't quite ready yet. Christine was awesome, very friendly, and got us right in. I highly recommend this place to anyone.

She was FABULOUS!!! Awesome move in to storage. No hassles!!

The quality of service here is definitely the best ive seen in a very long time Christine is amazing and very helpful. She was able to get us a unit with last min notice and even let me start filling it up while my girlfriend paid and did the paperwork so we would have enough time to get everything out of our apartment. If you need storage this is definitely the place to go no matter what you need stored

Christina is awesome!

Christine was very helpful in my search for a unit. Thank you once again 😄

I been using this storage for 5mos with no inside light and they have went up 22.00. Not happy at all

Christine was calm and patient with me. She explained everything to me very easily and helped me make my decision to use the storage here.

great job very nice

Ms Christine was great hard worker

Great customer service

Good customer service

Great place, great price, friendly staff. Experience was smooth all around.

Labor Day Sale!! Got a 10x15 for 1/2 the normal price, get it before it is to late.

It was a wonderful experience. Everything was easy and fast

I had to place everything I own in storage for 6 months after a getting into a tough situation and this was the best storage facility I could have found. Donya, the Property Manager, was the most helpful, understanding and pleasant person to work with. I never had an issue with the property or my unit and would recommend this company and location to anyone I know. Thank you all!

Very good place for me...personal VERY attentive...clean...and safe

The manager is very helpful and nice I love this place

Great experience at this location. Staff is super friendly!

The property manger, Donya, was super helpful during our time here. Would still be here if other parts had gone as planned. Good place to store.

Ms. Dayna at Public Storage at I35 is the greatest. She is very helpful in assisti g her customers.

Great place . Friendly staff .

The staff is excellent!! They are always willing to help when needed!! I definitely Recommend!!

Donya was awesome!! Helped me with all my needs!!

Donya was great i recommend to anyone

The best ever

The property is easily accessible and the staff is friendly. We’ve been storing here 3-4 years.

Good place, could always be a lil cheaper. Only complaint is gates lock at 9pm, which I'm sure is for security reasons.

Everything was fine until i went to get my things out and found that all my furniture and pretty much everything i had been storing there had been ruined. There was rat turds on everything and rat piss destroyed my couchs and my dressers there was over $5000 in damages in i was not reimbursed ....not to mention the black mold that covered everything i owned....this a horrible place, i do not recommend anyone trust them to keep your things...just horrible

The young ladies @ public storage on hwy.121/35 are very nice and very helpful. Thank you all for your help and kindness. Miss Donya,Ms. Katie,Ms. Callie and Ms. Leslie.

Great location, service and assistance from Donya. The prices and location works perfect for me plus no bugs, rats nor extra critters from other units coming into mine.

Tate showed an extensive amount of knowledge and answered all the questions that I had. I will be moving soon and will be in need of a storage unit and was unsure of the pricing and sizes. It was a very pleasant experience and I will definitely be back to rent at a later date!

Great service.

I had a great experience with my storage needs. The manager was friendly and more than helpful ! Thanks for the great service!

Mrs Donya was very helpful! Definitely would recommend this location.

We had to clean out a storage unit owned by a relative. The staff here was more than helpful and worked with us on so many levels. As we were working on the unit they came by to check on us to see how we were doing. They offered suggestions and alternatives to help us out and I would recommend them to anyone who needs storage in this area.

What time does the gate open

The gal at the storage center was so very kind, and helpful with us, during a difficult time. I truly appreciate all that she was able to do.

Property Manager is very courteous and knowledgeable about her property.

I went into the public storage of Lewisville at 1419 Stemmons Fwy to look at prices and available sizes and the girl helping me, Sharla, was really helpful and answered all of my questions. I will be back to this facility for storage in the near future. Thank you

Customer service by Sharla was outstanding

Handy and secure.

Ive had a unit at this property for several years and have seen numerous different management and I must say that Dawnia has excellent customer service and always willing to help. Really keeps up with the property and is making some great improvements as well Tony

The agent Donya as extremely helpful. Very Friendly and knew her products. Glad to be doing with them.

Donya Escalante is a friendly person with excellent Customer service skill. I do appreciate her assistance. She will be an asset to your company.

Love the customer service

Old, bugs everywhere....Hard to drive in and out

Great service

Everyone from the lady I talked to on the phone, the property manager who called me to introduce himself, and the employee on site, David, were all super friendly and helpful!!! I suggest this place to anyone who needs to store!

David, the property Manager was very helpful to us in a very stressful time and worked with us to get our things combined into two units. He went above and beyond.

My unit got robbed they weren't helpful at all there was no security cameras. The officers that came to investigate told me that others units were broken into the same month.

Nice guy. Very helpful

Gud storage service

Never had any problems, good storage and right off the hwy!

Great quick service! Was able to help me get the right size storage space!!!!

The best service I will definitely rent again especial mention to David he is awesome and leslie is fabulous

Great location, great service. Vicky was awesome

Vicki give us great customer service assisting with our needs.

Perfect easy service

David was always very helpful and answered and questions that i had. I also liked when he reminded me when my payment was due.

Wonderful customer service, Vicki best communication ever thanks for everything👍😊💕

Vicki was very helpful with it needed done today. Great job!

Leonardo was awesome and very knowledgeable with the information He provided!!!

David was so helpful today!!! Gave me all the info I needed as a first time renter and helped me find the perfect unit! Thank you David for great customer service, helping everything go smoothly, and for being very informative. Very happy with this experience!

David was very helpful 😊

Very nice , thoughtful and presice , had a great time!

The property manager was extremely knowledgeable and helpful. He took me on property to show me the unit and was fast and thorough with the paperwork. I am in the process on downsizing my unit and he has been very cooperative every stop of the way. I highly recommend this place for your storage needs.

Horrible!!! I'm amazed there are so many positive reviews. I would never rent with PS again or recommend them to a friend. If you start in the middle of the month, be very careful about how they handle the following month's rent. In my case, I was given incorrect info & slapped with a $20 late fee, locked out of my unit & threatened with having my stuff auctioned off.

Public Storage was easy to use, great online billing/auto draft. Recommend public storage for fast easy storage

Great customer service by Bravo!!

Love this place shouts out to Bravo he was awesome and treated me with great customer service

Thanks bravo great customer service and for all your help!

Great customer service thanks Bravo!

Bravo is very awesome and patient

Bravo has great customer service rock on bravo! Highly recommend this place to store your belongings

Super just the greatest people ever. Caring and can help with any of your storage needs. Thank you so much Clivaller Bolda

Geoffs awesine too

Good service! Definitely recommend

Jeoff took the time to go over different options with me about my move at the end of December. Even though I wasn't buying anything, he still helped me out lots!

Geoff was awesome. Very professional, courteous, and helpful. And the price was right - especially with the first month for only $1. Thanks!

Great location. Chris in the office is always polite and helpful.

Vhris was able to adjust to my last minute move and was able to find the correct pricing for unit in the amount of money i had to spend. Even though i was in a rush, chris slowed me down to discuss procedures, hours of operation and the dos and the donts. For that alone i am thankful.

I have rented a unit here for a year now and I have had a great experience with Chris and the staff here. Thank you!

Service was great. Chris did well on following up with me and getting me situated

Chris was great!

Chris was very professional. I'll be back.

Chris took excellent care of us and our storage needs. He was friendly, patient, and very professional with us. Made sure that we got the best unit available at the best rate. Awesome Job!!!

Geoff is awesome! I had no idea what size space I was going to need, but he did. I doubted it was all going to fit, but he gave me tips on how to pack it to get the most out of every square foot, AND saved me a bunch of dough to boot! Thanks, man!

Chris was a great help! I will definitely be coming back if necessary!

came in to pay for my neices account, the young lady tiana helping was very sweet and nice. great service.

Helpful friendly staff.

Tiana and chris is awesome

Chris was most helpful with storage selection and options that were available at his facility on S. Stemmons.

Tiana was very helpful. She answered all my questions. I was able to get the storage that I needed at a great rate. It was very easy to get in and out and the unit was clean.

Chris w. Was upbeat and helped me get a great deal on the perfect storage for my needs. -Mitchell

It was the best experience. Chris was very detailed and knowledgeable about products and services. The process took less then 20 min and I walked out feeling great about my purchased unit! Thanks Chris you rock! !

Tiana is very helpful and knowledgeable. Great person.

Great customer service and a wonderful new manager that takes care of the property and the tenants!

Excelente atención y seguridad sobre todo.

Pretty good, stored with them back home in KY and theyve been really communicable and helpful.

Geoff was fantastic! Very polite and helpful. I wish everyone I had to deal with in trying to find storage was as easy to deal with!

I went to help a friend move. It's a very good establishment. And Geoff was very helpful.

Came in for pricing and unit options, Geoff was very polite and helpful.

cassidy did an awesome job going above and beyond to help me

Cassidy is great, she was very helpful.

They have an awesome staff they are informative up to the best of there abilities, thanks again Cassidy

Came in to pay my monthly bill. The young lady Erika had excellent service and was friendly.

Amanda is great!

Amanda was great

Very helpful and nice!

My experience was wonderful I came into the office and I got to meet Leslie she was very helpful in everything that I needed.... and trust me I needed a lot. Store your stuff at public storage

So today I visited this public storage and they didn't have what I needed but the two lovely ladies Gay and Miranda helped me find a storage unit for cheaper at another public storage. They were very friendly and fun. They were down to earth and I had a nice chat with them.

Had a really good experiance

Gay and Miranda were great today. They helped me get the best unit for what I needed.

The employee's here are always very nice. Our compliant is the prices have creeper up high. But the young girl Leslie was very sweet.

Patrick was an excelent assosiate. This is my 2nd time here and the service is always great.

It was great service- Thanks to Gay!

Property manager was awesome and helped us when our car broke down

Good experience

Allie and staff are very friendly....no problem s whatsoever.

We had good service while at this location. A little tight and we don't like the gate hours but Public Storage is our preference for storage.

I am not crazy about the gate closing at 9 p.m., but the employees are so helpful , I came back and got another unit. I have dealt with Alicia the most. She has recommended boxes and packing materials that have made my move so much easier than I probably would have made it on my own. She is SO pleasant to speak with and very attentive.

Good customer service.

Nice!!

Helpful and friendly.

I was helped by "Ben", who was more then friendly and informative of all I needed to do and fill out to get the storage unit I was looking for. He let me know about specials and walked me through the payment process so I knew where every dollar was going and for what. This was a great experience, especially in a time of stress in between apartment leases. If you live in the Lewisville area and need a storage unit, even if for a limited time. I suggest this location and ask for "Ben".

A little late so i hope alicia still gets recognition but she was friendly and storage was nice.

Alicia was polite, professional and helpful.

Good place to store

Alicia was a great help with move in.

Great place to store your stuff at!

Alicia was really nice.

Sweet deal

I am pleased with the assistance I received from Alicia.

The leasing process was explained in detail by the staff agent, Alicia White. I liked the attention and time taken to help me.

Staff (Alicia) was very helpful and provided with all information to make my move easy and simple.