Public Storage Self-Storage Units at 690 E State Highway 121, Lewisville, TX

Kim was there and she was great. She moved our unit to one that was accessible. Thank you very much. Kim for being our angel.

It was definitely different doing it over a video call. But it was fast, easy and she was very professional.

They added a door lock without telling us. Could not access the unit. Called the customer service and was not allowed to get the code because not part of the account. Horrible service 1 star.

Your introductory price will only be valid for a month. They will then raise it exponentially especially if you’ve been in the facility for over a year. They are greedy as can be. Use Public Storage at your own risk but I’d recommend using a different facility. My introductory price was $69.00 which was a good deal at the time but they’ve “bait & switched” by doubling it since. Now they’ve sent me a notice to raise it again to $168.00!!

We rented here a few years ago and our unit was broken into. It is in an unsafe area of Lewisville but I expect our storage room to be kept safe by the company. Nothing was done after I complained. We moved out and only rent from anyone other than Public Storage now.

Stop by this location yesterday and Cara omg!! She is amazing her customer service is the best that I have had in a long time. She helped me through everything that I needed!! Thank you Cara!!

I would like to first give a big thanks to Mrs. Cara who is the most thoughtful person I have ever met working at a Storage company. She not only tried to work with me when I fell on hard times, but when I came inside one her locations she was at, talked to me as a human and showed she cared and how important it is even being in a business leadership role that can be a tough role, she still understands things happen. This amazing woman represents compassion and care that we need more people like her truly. She is consistent, communicates well with her customers and just an all around great person! I pray she continues to blessed abundantly!

Service trash just rude and short they don't care 😒

Very friendly and helpful staff.

The manager who lives on the property is terrible. As unhelpful as someone could be. I'm sorry she has to work there but it's no one's fault but her own.

Horrible!! Dejé mi trailer por dos semanas, y cuando volví habian robado mi compresor. Llamé a la oficina y recibí el peor servicio jamás visto. No solo no hicieron nada, sino que no se hacen responsable de lo que pase dentro de su propiedad, sino que ni siquiera miraron las camaras. Para nada recomendable!!!

I rented a unit thru self service to move because I had one day to get my things out of my apartment. I went to access my unit and there was painting tape covering everything. I couldn’t even identify where I was supposed to go. No one was available to help me . I would have rather transferred to another facility but i couldn’t and had to wait until tomorrow, the day that I’m moving everything 🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️So I just called and asked for a refund and I was told I could “vacate” the unit and I will get a refund for everything except my administration fee! No sir I need all of my money that I paid back! I will take this matter to small claims court to get all of my money back. !!!! I’ve waisted gas driving around the unit, spent 2 hours hours on the customer line without a resolution and was given the runaround. Do not rent here at all!!!!! Attached pictures for reference! I also have videos of the entire storage complex. This is terrible

The location is pathetic. On Nov 1 2021, I did an e-online reservation. On Nov 3 2021, I arrived to the location to start moving in my items. When I arrived, the access gate repeatedly denied the code that was generated and sent to my phone. There was a lady there who never identified herself and she was speaking with a man there as well. (They appeared to be flirting but as I approached them their conversation got louder as if they were conducting business about the storage location). I proceeded to explain to the lady that the access gate was denying my code. She went inside to reactive the given code. While she was inside, the guy uses a code to open the gate and said “here let me open the gate so you can move out of my way” my response, “if you knew how to drive then you can get out, she is resetting my code so I still need to wait” That was very rude of him! Because of his offensive tone I remained waiting and he did a 3 point turn around as he should have anyways! Fast forwarding, I locate my storage unit, upon opening the unit door, I see rodent packs, I immediately closed the door and went to the front office, the lady was sitting in her car, which I did not know. She eventually gets out the car and ask did I have a problem? I explained to her that I did not want to lease at the property because the unit has rodent packets which is an indication their property deals with rats or mice. She became very snappy and told me that it was a deterrence to keep mice out! BUT I knew that was a lie! She told me that the location is self service, that she was there to assist the guy (who she claims was a gate man, but clearly they were flirting, and she offered me to call the 1800) she got into her car and left. Fast forwarding for 3 days I have been calling PS for a refund and I have been getting the run around. Every rep declares that he or she do not know how to handle the self service location issues or I was told that their computer was down to issue a refund! Since then, I have learned that PS are individually owned more like franchises and this explains a lot of the unprofessionalism! I will NEVER rent, make an attempt to rent, or refer anyone to rent from PS! Before I wrote this review, I read a few reviews, there is a guy who wrote his unit was infested with rats and rat feces which destroyed most of their items! Just I said from the beginning seeing the rodent packs gave me an indication that rats were on their property!!! I could NEVER 👎 Update: I have changed my 1 star rating to a 3 star rating only because Robert I believe that is his name reached out to me about my review and my concerns at this location. Robert sincerely apologized about my experience, he reviewed camera footage, he verified the the info provide in my review, he offered to help find me another storage unit, he gave me his personal cell for any future reservations and/or anything that I may need, and most importantly he refunded my total amount that I paid. I was very impressed with Robert customer service skills and his heart felt concern to why I decidef not to move into the storage unit. Way to go Robert, PS needs a company full of Roberts who can better assist customers and show that they care AND who can resolve the issue.

We were customers at this location for over a year. It was always a flawless experience when coming to drop off or pick up our personal items. The process when we book the unit was very easy and explained in detailed. No annual contract requested or pushed. We never had any issues with the unit nor the service we received. My family and I were very satisfied with the service, the general facility, our unit and I think it was at a fair/decent price. Thank you PS for your services

Well they probably give anybody keys to a bus to drive to store stuff for the public storage which is taking over the place basically taking over every storage place there is they're going to do it

Great

Storage perfection I tell you. They've turned the mundane into an American art form . If you've listened to Benny Goodman while loosing yourself in a painting by Pollock along with your favorite snack....your almost there.

The last 3 days I been to 2 locations during office hours and they're always empty.

Great facility for storage.

This location on SH121 is less than convenient and a little on the expensive side for what you get. The best part is the app allows you to open the gate without leaving your vehicle.

Wonderful customer service ...quick and easy

Great service

I hate to be writing this review as I’m moving out but if you need ANY storage at an affordable price THIS IS YOUR PLACE. The building manager Gaither was so helpful and kind. He was able to get me a unit fast and at an affordable price and even recommended some great products to keep my belongings safe from mold and bugs.

always a good experience..

Rachel was very nice and helped me get exactly what I needed.

Beverly was very friendly and helpful. She got just what I needed fast. Thank you!

Gaither has really been a joy

Gaither is very helpfull

Excellent storage at a great price, free lock and key and fantastic customer service with my man Gaither!

My favorite place to rent trucks and trailers and great people. Sometimes our moving company ( Rescue Moving Services) needs a backup we're coming to the U-ahul facility so if you need truck to load and movers to load it give us a call.

Gaither the public storage manager is one of a kind in customer service best I've encountered helpful kind and willing to go that extra mile for customer service great job highly recommend this public storage

Gaither gave me great service

This is a great place and prices for your trailer! The manager is outstanding service and knowledge! Gaither helped me with my first time parking here! Very recommend this place!

Gaither was great. The facilty is perfect for my storage needs.

Very nice and friendly customer service. Excellent storage units for reasonable prices. I recommend this Public Storage to any and everyone. Thanks for the service.

Gaither is a great dude.

Lisa was great

Gaither is the best!!! Excellent customer service agent Above and beyond...top shelf dude!!!

Gather was very helpful and courtious

Met gaiter today and he was very polite and understanding. He’s knows his job very well and very understanding to customers

Beverly was very friendly and accommodating I appreciated her rented a nice unit

Easy access and customer service is great

Great prices, and the Manager, Gaither was extremely knowledgeable and made the renting process smooth and quick.

Gaither gave amazing customer service while setting up our unit. We just started storing here and everything has gone smoothly. Manager is always around to answer questions.

Manager is extremely friendly and helpful with everything. We just started storing our stuff here and the location, management and service has been amazing! Look no further for your storage needs - this is the perfect place!!!!

Gaither was very helpful the property was very clean.

Wonderful service. Much appreciated. Very nice and understanding.

Beverly was so nice and helpful, super fast service and informal about everything....thanks again..👍

Awesome service, Gaither was very friendly and knowledgeable! Facility and grounds very clean and well kept. I definitely look forward to storing here.

Great service! In and out in 11 minutes! Be sure to do Express check in. Thank you Gaither!

Gaither was very informative and friendly.

Beverly was very helpful in getting me set up with my unit

Lisa was great. Excellent customer service. Great space. Clean and accessible. Very happy with my location choice!

Great Great

Gaither is awesome did a great job getting me settled in very patient and professional.

Great good customer service at this location. Gaither was very accommodating and helpful--highly recommend!

Gaither did an amazing gob getting me in and out getting a storage unit that worked for me.

Professional, pleasant, explains rules/guidelines to protect and prevent hassles.

Great customer service, quick and easy

Maps sent us through a very confusing direction but thankfully we found it after 25 min , Luke & gaitner were friendly 👌🏼

Gaither es una persona muy amable se portó muy bien con nosotros y nos sentimos muy cómodos con su servicio. Muchas gracias!!

Gaither was great with service. Everything was fast and simple. Will definitely do business again.

Michael provided quality customer service. I believe first impressions are important when dealing with customers. He made me laugh as soon as I walked in. And I got a great deal! I recommend this place to anyone!

Peter help me out found a unit, it was quick and easy.

Very good

Gaither helped me tremendously. Set me up right!

Awesome. I wish I could have found this place earlier.

Gaithersburg was awesome! Made sure I was taken care of and understood the process!

Made the renting process super easy

Great service

Get you in with a low rate and every 2 months thereafter increase. 🏃 dont, you will regret it

They increase the price every other month . I had damages in my RV they told me I have to use my insurance . I do not recommended them good customer service when you sign in but not when you have issues .

Super helpful and friendly. Made the process of obtaining and renting a storage unit extremely easy. Definitely my go to storage place from now on.

Wonderful customer service at this location. They had no problems accommodating our needs in a quick and friendly manner.

Best service ever

Was very please with the services

Gaither was very professional and friendly.

Very nice and clean storage storage in good location near I35 on 121 Gaither gave great customer service.

Gaither is a ver y no ce guy

The two managers here, Bryce and Gaither, have really treated me in the most humane way i have ever experienced anywhere else!! Both of them really care about customers and people and the amout of class they give is phenomenal!

Do you have an RV spaces for a 26 footer?

Garith was very helpful and professional yet personable. Got me in & out with no problems.

Have been with them for almost 3 years and I always get the best service!!!

Really friendly, great customer service from Gaither. Storage unit was exactly what we were looking for and the price way better than what other storage units were charging in surrounding areas.

Lisa was great and very friendly...

Gaither was very helpful! I would definitely return

Gaither was amazing and took care of us in a very swift and friendly manner. Definitely would recommend.

Lisa was a huge help, she was so great!

Just wanted to say that this location has been top notch. No issues on access, billing or anything else. I even had to get my lock cut off, Amanda (District Manager) and Gather (Building Manager) were ready and willing to help. I even received a phone call when my shed was not locked correctly. Very pleased with all the service.

Suck

Gaither was great to work with!

Definitely ask for Lisa if you are in need of storage space in this area. Super helpful and friendly!!! Definitely recommended!

The Bailey was very welcoming. She answered all if my questions without having me feel like I was bothering her. Explained the process and the price in depth.

Very pushy salesperson. Insisted on a certain type of lock for the unit to make me buy it from them so I went to Lowe's and bought one for about half what he was trying to sell me one for. What difference does it make what type of lock I put on MY STORAGE UNIT!

Buen servicio

Lisa was great! Very helpful

Great customer service

Lisa was great!!!

Lisa was a great help

Staff member kindly asked to give it a 5-Star review(NOT joking)

Getting started was very easy and they've been very helpful ever since

Great service

They are very helping with everything I recommend everybody to use this storage company

Love my experience with this storage and Bailey was amazing! She was knowledgeable and very helpful.

Very happy with the visit and agent was extremly friendly... Very nice and clesn

Very good attention

How late is this location open tomorrow new years eve

makes you buy insurance have bought 3 locks now

Excellent customer service. Very friendly.

Lisa was great help me get moved in and a timely manner

Bailey was wonderful and walked me through answering each question i had.

Even though we set up auto payment, because they didnt enter it to the system, we had to pay late fees. At first they waived the fee, when they understood that we were going to leave, they asked for it again. Also, since GPS doesnt work in that region, it is harder to meet with people coming to meet you there. By the way, one of my friends storage was flooded by the rain, and they asked for money from him to change his storage to another storage room even though it was their fault.

Very kind staff and good rates.

Not open 24 hrs amd charged full month after moving on the 3rd of the month!

Bailey was very helpful and friendly! Very clean units and I feel safe having my stuff here.

This Public Storage has great rates and a helpful manager (Bailey) that really worked with me on what I needed. She explained the sizes in way that helped figure out the best unit.

Bad experience all around

Todo Exelente, solo estoy cancelando mi parqueo del Tráiler porque encontré otro buen cerca de mi casa, muchas gracias

Great service quick checking.

Very good service!

Anyone looking great customer service while getting a storage unit this is the place. Bailey helped me today, she was friendly quick and very informative. This location is clean and has easy access to 121 and near I35.

The customer service is outstanding. They made sure we had the unit to fit us and all the extra stuff to protect our belongings I highly recommend them

Muy seguro

It's great love it good customer service

This place is truly the best, they are so helpful and they get you set up quick. Bailey was sweet and understanding. She got me and my fiancé a great deal—everything went smooth and stress free. Highly recommend!

Bailey is the best! She contacted me for a reminder, toured my storage space with me & is VERY knowledgeable! I’ve found my storage rental home!!!

Very friendly and helpful! I definitely recommend.

Bailey was my sales rep. She was very nice and knowledgeable. She was was very pleasant to work with. She made my visit quick and smooth. This was a memorable experience

Love this place, and the staff! Bailey is so patient and knowledgeable.

Bailey was very nice and made the process super easy.

Bailey was very help and informed. The rental process was smooth.

Bailey is very sweet! And very helpful.

1st time to rent from public storage and bailey young is great help!!

Bailey had great customer service and made securing a storage unit easy!

How was a wounderful guy very good place to be

Ashlie was great! I would definitely recommend this location to anyone moving. Great customer service and clean property.

Ashlie was amazing ! She gave me all of the information I needed and got me in the unit I needed right away. I definitely recommend this location great customer service !!!

Ashlie at public storage was very friendly nice respectful and very helpful i give this storage a 5

Super quick and easy and friendly staff!

Clean property. Outdoor parking spaces. Updated security

Very cool place nice and friendly .had a good deal on storages.Leslie and Jose were very helpful,showed us around and were in and out in no time .

Great experience with this location. It is very well kept and maintained. I have zero complaints! The property manager Ashley is extremely helpful, sweet, efficent, and personable! I highly recommend this place!

The serive is exceptional ... the facility is always clean and well kept ... the security has been upgraded to a very good standard

Ashley was a big help to me. Her customer service was awesome. I would recommend renting at this location to anyone

Our experience was great! We were explained everything, offered us what we needed, and got a great deal! Thanks again!

Great customer service by Ashlie ... answered all my questions, great personality easiest storage experience in a long while!

Please do not let the 4.8 score deceive you. Public storage literally has someone call you and ask for a 5 star review after you get a unit. We got our stuff out of our unit a couple days ago and had a couple boxes wet and ruined (we used the unit for 7 months) Furthermore, we have been waiting for over 48 hours for a call back to proceed with closing our lease with them. We have called 3 times and left a voicemail every single time. The only reason it seems like public storage is good based on reviews is because they literally are asking for people to give 5 stars. I will never use this company again.

Ashlie was extremely sweet and helpful.

Clean

Ashlie was amazing and presented me with a perfect solution for our business. Definitely would recommend her to anyone.

Came in, both women working were very nice and efficient. Got all the details I needed, saw the space (great size at a great price) I actually ended up getting a rare lower than I expected and everything went smoothly. Great place to trust your belongings with.

Ashlie was friendly and engaging with a big smile. She was genuinely happy to assist us with storing our RV in DFW. Her personality along with her DM who was visiting today as well were terrific. I have to believe that Ashlie is this way all the time and not just because her boss was visiting today. Great job ladies and thank you!

I recently came in this past Saturday to get a parking space for my sons Mustang. Shandi, the manager was very friendly, professional and answered all my questions and was patient with me. I came in late and forgot to bring the proper documents so ended up having to go back to the house. I told her I could have came in the next day but she told me it was no problem that she would wait for me to return. Not only that took the time to guide my son to the right space and how to input the gate code. Thank you for A+ customer service and being patient with us!

My father has rented several storage units from Ashlie and she's always been very professional, efficient and willing to help! She goes above and beyond to help customers and I always look forward to going there.

wonderful. nice

Went with my boyfriend to find a storage unit in a bit of a hurry. We had no idea where to even start but Ashley was a tremendous help. She knew exactly what we needed and did an awesome job of explaining what was available. We visited a few different places looking for the best price and facility that fit our needs before finding this location and we couldn't be happier. She was super friendly and knowledgeable and we are super happy with our choice! Thank you Ashley and public storage for making this as quick and painless as possible!

The manager of this location Tiana, She is great, good service, great atención I highly recommend it!!

Great location, clean and well maintained.

Tirana fue una excelente persona....

By far the best customer experience have had..... Tiana was great and very patient even though I kept receiving calls in the process. Thank you.

I was here for only about a month but Tiana was very nice. Property stayed very clean. I have already recommend 2 friends here and they love it as well.

Great Service!!!! Experience was great.. Will be back. Thanks Tiana!!!!!

Great CUSTOMER SERVICE and you know that's hard to come by now a days. I just want to say I'm happy I chose this place if you are ever there ask for Leonardo he was AWESOME, he did everything he could to help me today and we got things done, he went out his way to make sure me and my family were taken care of we appreciate everything.

Brennan was very helpful.

The lady at the front counter was a complete jerk and made it almost impossible to get the service we needed so we left. If she was wearing a name tag I'd be able to tell you who to avoid when you go, but I'm sure it was only off so she could get away with her crappy attitude. I don't recommend this place AT ALL.

Ashley was awesome!! Huge help and quick service! I highly recommend.

Bravo and Vicki are awesome.

Bravo and Leslie great place to come to

They're a fun group. Had a great afternoon signing up for my new unit!

Moved n May 30 2016, Hannah was the person I called for information and pricing, she was knowledgeable and knew the industry and the hooks other places use to get you , Hannah, offered best solutions even if it was not with Public Storage, She listened and met the customer needs NOT just make a sale, that is why I signed with her. She is the type of person who goes the extra mile , I would recommend the facility, speak to Hannah, she will take CARE of you.

Bravo and hy are very helpful

Bravo y hy. estas dos personas son excelentes me an tratado lo máximo son amigables cualquier dudas visitar el lugar más para la reza que ocupa un lugar donde aguardar sus pertenecía

Safe place friendly staff

Absolutely amazing services, very friendly with excellent customer service.

I needed a unit asap and called the main number was given a set price. Got to the location and was told it was going to be twice as much as I was too on the phone. Then the young lady was so very rude. Was told I needed insurance, I have renters insurance and was told by her I still need to check and make sure it that I need to buy insurance. I would not recommend anyone here when she is working. If I could given them a - I would

Nice clean facility, informative and patient management. Highly recommended.

Tiana was so helpful with showing me units and explaining the difference between sizes and rates, if my husband and i are still here in April we will definitely be storing here. Very clean anf well kept.

Yesenia was really nice , she offered us alot of stuff that would help . Thanks yesenia

Very good

Excellent Customer Service & Cheapest Rates In Town. Pat was helpful & accomidatingl when i needed to move into the unit a day earlier than my reservation. Would recommend to friends & family! 5 stars!

Great customer service... the manager Pat has always been helpful even after I rented my storage... recommended a few extra boxes after we talked a bit and glad he did they saved me an extra trip...

Patrick was most helpful when choosing a unit. He asked what items we had to store, and chose a suitable unit for us, and even gave us a chance to look up prices at other places before deciding on this one. He also made our visits feel casual when I needed help with the gate code or had a question. I most definitely recommend this place to anyone that is looking for a quick storage unit!

Patrick was the best at helping me find the right storage unit. The original one I reserved online didn't exactly fit what I needed and he immediately helped and showed me another unit that worked great! He was also so nice and friendly and patient when he had to wait for me to call my bank about my credit card not working. Hands down the best customer service I've seen anywhere in a very long time! Thanks for your help!!

Was looking for a new storage location, the manager Patrick was very helpful. ;) Unfortunately it didn't suit my needs, but I'll be back. Thanks for a great experience.

Patrick is very helpful and pleasant with the customers. He always wants the cutomer to feel welcome. The property is easy to access and is always clean.

Pat is awesome...never would associate with anyone better!

Yesenia assisted me. She was very knowledgeable of the units and company products. She was nice and had a smile on her face from start to finish! Great customer service!

I needed storage and patrick helped me. Thanks

Patrick provides the best customer service I have seen in years. HE answered my questions, explained everything well, and made me feel very comfortable to rent with him. I recommned this place to anyone looking for a responsible place to store their house.

I absolutely love the customer service that I am given at this property. I am always greeted with a smile and on hot days I am offered nice cold water! Hanna and Patrick are awesome!!!!!

I thought that renting a storage space was going to be a hassle but I was proven wrong. Hanna was an absolute hoot and I enjoyed her company!!! Thank you again doll.

Patrick went above and beyond to find the unit that best fit our needs. The price couldn't be beat. The premises were always clean and we regularly saw him working around the grounds which made us feel our belongings were safe and secure. Excellent customer service.

Great price. Very clean . Very friendly and helpful staff. I highly recommend.

Patrick is awsome and helpful,he attends his clients great!!!

I stopped in just in to get a price. They didnt have what I needed but Patrick was great. He really helped me understand what I needed and got me fixed up.

I don't do this type of thing very often unless it's truly worth writing about. The gentleman I have been working with is Patrick. He happens to be the epitome of customer service. This last year has been tough on me. HEALTH AND HOME have deteriorated dramatically for me. There have been times when Patrick didn't have to update me on specific deadlines I missed, but he did. He even NOTICED THAT A PERSON WAS ATTEMPTING TO PAY MY BILL, WHICH WAS LATE, THEN PLANNED TO TAKE ALL MY BELONGINGS. Patrick was clock work in how he noticed this, informed me of the issue, thus allowing me to keep all of my family's past. Patrick is obviously a direct reflection of his employer. Need I say more! Fantastic.

I enjoyed my rental stay has been very well. This is the 2nd time that I've been with Public Storage. Nice management!!

Wow, very impressed! Patrick helped me decide what size i needed and showed me what they look like. Patrick made me feel very comfortable and was very thorough on how it all worked. Thank you!

Tonya was a great help in finding me a storage space that fit my needs and budget.

Great Friendly

Although i didn't rent today a young lady named Tiana helped me. she was very knowledgeable about helping me find the perfect unit for when i got ready to move in mid march. I will be back in March to rent at this location. Great staff, very friendly. Highly recommend!

Great and easy experience. My transaction was especially fast because I did the online express check in. Unit was clean and service was great (Employee: Patrick).

Manager on site helped me with my trailer. I came back for the customer service and great price.

I got my storage unit back in Aug. 2014. Ever since then the front signs and all the lights on the property are out. It not a great feeling if you have to go after dark by yourself in the pitch black.

This was my first experience with getting a storage unit. Ali was the representative that I spoke to and she was phenomenal. Very knowledgeable, professional, and honest. I had lots of questions and she was extremely patient in answering all of them. The prices at this location are very competitive and the conditions of the buildings are superior. I would definitely recommend this location and these representatives.

Good experience, great customer service. We were in and out, she was very helpful.

Ceiling needed repairs, insulation fell down, but great staff, I had 3 units and enjoyed my time

They are lovelly

Tamara was absolutely amazing! She helped me with all my storage needs. Great customer service.

Great service, Tamara is really helpfull, highly recommend using public storage when in need of storage

Tamara is very helpful, her blond friend needs to treat her iphone better!

Great service and wonderful people! Definetley recommend to everyone!

Great, really helpful.

Easy to work with and good prices

We started with one storage unit 3 years ago and had to add another for a year or so until we moved some of our furniture into another house. We can't say enough about the customer service at our location off Rt. 121 in Lewisville, TX; great folks to deal with. I'd say just the fact that we've had at least 1 unit there for 3 years should tell you we highly recommend them.

Allison was awesome! Very sweet and helpful.

Property is very clean and very well lit. I don't mind going over there even after hours to get into my unit. I know my stuff is safe too!

Allison is great! Best rates in the area. Secure. And I couldn't ask for better service. It was the first time I needed storage and asked several businesses about what I needed for what I storing.any told me that I needed way more than necessary. Allison was honest and let me look around and make my decision. And they were flexible with the times. Great place!

Allison was fabulous. She really went above and beyond for me. I appreciated all of her help!

greyson, helped me rent a locker, he was friendly, courteous and professional. more public storage employees should be like him

Greyson is amazing. Enough said. Could not have a nicer person to deal with, and super accomodating.

Grayson and co-workers are very cordial, helpful and very professional. We would highly recommend this property for storage. We leased two units from them for 7 months. We are moving otherwise we would still be using the storage units here. Only thing I wish could be changed is the lighting in the internal storage units which is very poor. This is not reflection on Grayson though as this is a problem with the corporation. Thank you and keep up the good work.

Jeff was helpful, courteous, and professional. We needed a small space on short notice and the unit we got was a perfect match.

I was looking for a clean, secure storage facility and researched several providers in the area. I settled on the Lewisville location because of the price and cleanliness of the grounds. When I experienced the service and friendliness of the manager Grayson, i knew that I had found the perfect place to securely store my valued possessions. I have been extremely satisfied by the entire process with this location and will recommend it to anyone. Thanks for the fine service.

I have had storage since about the end of May or June 2013 and I can say that Greyson has been very very helpful. He is very pleasant on the phone especially when he calls me to remind me of my payment due or past due he is always in a nice mood and when I have come in the office since I am out of state, but when I do get a chance he is always there to greet me with a smile. Greyson I want to say all in all he is the only one I will speak to about my account. He is very personable and great at customer service I do have a 26 years of customer service under my belt and I can say you have a great employee!!!!! oh and a shout out to the district manager I think that is who he is who makes the decisions on the auctions thanks again to you as well!!

Would like to comment the great experience I had. Was talking with Greyson who was very knowledgeable and helpful with assisting me on the Public Storage property. Greyson was very friendly and very happy to assist with any issues. He certainly deserves high marks for recognition. AAA+++ A. Cardona

called the main number for a quote and Grayson called me back within a few min to ask when I was coming in... Great customer service helping me get signed up and moved in. The facility is nice, a little tight in areas. The pricing is great and was over 75 less than another place I was looking at in Lewisville for a 10x20. Note that you have to enter going south on business 121 and if coming from 35 (north bound) you have to make a U turn

Allison helped me get my unit, she was very efficient and helpful.

Great Customer Service provided by David. Would definitely recommend this property.

Greyson was a very nice gentlemen and gave us great customer service. Would definitely go back