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Public Storage Self-Storage Units at 1001 S Mason Road, Katy, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x10'Online only price$ 56/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 56 /mo $ 78Best Price Label+ one-time $29 admin fee2 units left! -
10'x10'Online only price$ 78/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 78 /mo $ 104Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 107/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 107 /mo $ 142Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 140/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 140 /mo $ 200Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 147/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 147 /mo $ 210Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Katy
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Katy Storage Units Near Grand Parkway
Katy self storage is conveniently located off Katy Freeway/I-10, a block north of Park Tree Lane, down the street from the Great Southwest Equestrian Center.
With hundreds of storage units, we have an option for just about every need. Our 5x10 storage units are perfect for apartment dwellers looking to clear out some extra space, as well as golfers who play at nearby Falcon Point or Cinco Ranch.
Our highly popular 10x10 storage units are our most versatile option, allowing customers to store the equivalent of a one or two-bedroom apartment.
Got a bigger haul? Then try our 10x20 storage units, with enough room to fill a three-bedroom house.
Our 10x20 storage units are ideal for homeowners looking to make room for a renovation project. And make carrying those heavy items easier by renting one of our outdoor storage units with drive-up access.
Stop by today to see all that Public Storage has to offer.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 193)
Gina was able to explain all the processes and help me get the unit I need. she is very knowledgeable and friendly. she is amazing I have not had this good customer service experience before. never had such a good experience. thank you Gina for all you do.
Very good service by property management
Gina was very helpful
Gina is wonderful and always a pleasure to see. This is one of the best locations for storage!
Great people
When i say I have had an amazing experience here and can't wait to be using this futility. Thank you for all the help Ms Gina and just having amazing customer service.
Great storage area. Signing up was quick and painless. Gina was excellent with her interactions with me. Would definitely recommend!
Gina was extremely helpful. great customer service and willingness help was outstanding
Ms.gina is the absolute best , great and showing the deals and great costumer service! Definitely will be coming here more :)
I’m leaving public storage because of the rate hike another location but that’s not the site employees problem. Today when I made the mistake of calling the wrong location, Gina was so helpful. Very good customer service. Maybe I’ll be back to public storage by going to the Mason Rd location. Gina was very helpful and had a lot of knowledge.
For a 10x15 unit they started us at $175/month. Within 15 months they are now trying to charge us $400/ month so now we have to rent a moving truck, call people for help and move ourselves to another storage unit. Unethical and deceiving tactics from this place. Do not rent a unit here!
Ms. Gail is the best always looks out for everyone as best she can
It's a good safe place to store whatever you have. Gina the office manager is great. She's super nice and will literally go out of her way to help you and make sure your belongings are safe and secure. I highly recommend this location
Gina was great!
The startup was very smooth. They're a few questions about different fees that were taken care of. Overall very pleased.
access hours says 6am to 9pm but it's not. office hours says it closes at 6pm but also not right. extremely upsetting as this storage is so close to me but i will move it when my month is over. not sure what their hours even are would be nice to get a clarification but i honestly the trouble is not worth it.
Carolyn is an absolute godsent angel! So sweet, patient, knowledgeable AND helpful. She takes the time to make sure everything is as it should be and that you are happy with what you are receiving. PLEASE give this woman a raise and recognize her for all she does for this company! If it wasn’t for her I would have given the company 2-3 stars.
Gina was very helpful and professional the best experience I have had in reserving a storage space. She made everything easy and fast.
Muy tranquilo limpio acogedor buena atención hasta el momento no tengo quejas gracias
I was very pleased with the attention to detail from the Public Storage customer service desk and how closely they worked with the local management. The manager, Gina, was expecting me when I showed up and got me situated with everything needed for a successful move. The facility is very clean and well-maintained. There is good lighting and plenty of room to navigate through the property. There's easy access in/out of the property, and again, I can't say enough good things about Gina and her prompt response to each of my requests.
Gina, what a sweet lady so good at explaining all the process
Gina is always wonderful. She makes everything smooth and easy. Pleasure to do business here.
caroline was awesome, super helpful getting me swapped over in units and making sure it was affordable as well!
Carolyn was super helpful getting me moved in. Made the process seamless and pleasant. The South Mason (Houston) location is easy to get in and out of. Good connectivity with the Public Storage app, and overall good experience with the company and personnel. Thank you for putting service back into customer service.
Great storage, well located and convenient
Personnel is so nice and helpful, specially Gina, she is great !!!
Carolyn & Jena were so helpful while I was dealing with the door on the unit. They came over from another location with in 5 minutes during closing time and made sure that the problem was taken care of. Thank you lady's so much
Thank you caroline. You made this process very easy.
Went in to rent a unit and MS.Gina was amazing, very knowledgeable.
The property manager Gina is the sweetest. She is very helpful with anything you need.
Just want to stop in and leave a comment about Ms.Gina the property manager! There hasn’t been one time I’ve communicated with her and didn’t feel understood. She goes above and beyond, even makes sure that her co-workers follow up with messages if she isn’t in. I am very pleased with business the last almost 2 years of having a unit.
It was a very good experience for me, Mrs. Carolyn is very polite and patient, the customer service was excellent . I very appreciate 🙏
Gina has the best customer service thank for all you do
Gina was very helpful in getting out storage clean and in overall storage management. Her help was very much appreciated.
Gina was wonderful
Best costumer service
Gina was so helpful 5 starts ++
Ms. Gina was very helpful with assisting me with the move out of my storage unit. Great customer service.
GREAT SERVICE AT THIS LICATION FROM gina
Gina helped me with my storage needs
Michelle and gena pretty good attention, moderately, helpful 👍🏾👍🏾
Michelle always goes above and beyond to work with me. I had to move to Austin and am unable to make the 3 1/2 hour trek there, so when there is an issue, she takes care of everything for me. I'm comfortable knowing my things are safe. Michelle's customer service is top-notch - whenever I call she is upbeat, helpful and always resolves any issue. The manager, Gina, is also fantastic and has helped me several times as well.
There are several Public Storage locations in Katy - I highly recommend this location!
Rene P.
Michelle was amazing today! I called frantically wondering about my storage unit as I had received an email that had me quite confused and my anxiety running at an all time high. However, Michelle was so helpful!! She took my information down and went into the system to see if she could find out any information and sure enough she did. She explained everything to me and calmed my anxiety right away! Thank you so much Michelle for everything ! You were a ROCKSTAR today!!
Thinking of moving to the area. Stopped in to compare storage prices. Ms Gina was very helpful and professional. If we need storage we will come here because of Ms Gina
I had to make several calls to this location because I was moving out, I lost my key, etc. etc.. Each time I called, I spoke to Gina. She was extremely pleasant over the phone and helped me with solutions to make my move out easy. When I arrived at the location, she was there to help me open my unit and even brought me a dolly to help with moving my things. It was a great customer service experience from start to finish and I’d recommend this location to anyone in the area looking for a unit. Thank you Gina!!
Nice secure storage.
if I could leave negative stars I would Called me a n word with hard er and called a female dog and also told me I must couldn’t pay cause I Was black if I could leave negative stars I would
If I could give it zero stars I would ! Gina is very unprofessional and first of all rude and needs to learn customer service and not scream at customers
If I could leave NO STARS I would. Negative experience from this place. I was disrespected on so many levels & to top it off it’s a RACIST establishment. After being completely disrespected I was concluded with being called a n word and the hard R on it. I recommend not going to this place bc it’s nothing but terrible service.
This public storage facility has a rude employee by the name of Gina. I wouldn't recommend this facility, should've gave it zero stars if I.
Spoke with Gina, she’s very unprofessional and rude. I ended up going elsewhere.
horrible customer service.
We moved our stuff into storage today after moving from Alabama yesterday and Ms Gina helped us to get our room and get everything started. She was fantastic! Super friendly, great customer service! She deserves all of the five star ratings I saw as I scrolled!
Very great online deals on storage units! Amazing & very helpful customer service from Ms Gina thank you so much!
THIS location is awesome. I have been a storage customer at this property for years, before they were part of the Public Storage chain. I was very concerned when the property was purchased because of bad experiences with Public Storage in Dallas. The new property managers have changed my tune. I highly recommend this facility and the management team. Give them a try. They are honest. Friendly. They listen and are helpful.
arty was great
Gina, Arty, and Matthew provided amazing service for my family!!!
I'm deaf
And arty at this location really did a good job with me
Helping me out and explaining and having time for me
Good job arty
Excellent service!
Nice place For storege employees so nice
An excellent service from Miss Axzey to solve a Storage problem.
I don't know if it's management or company policy. This establishment is only open from 9:30 in the morning until 5:30 in the afternoon. And when you need someone in this office, the doors are locked most of the time..
Came in today to make a payment and axzey was very helpful and awesome! she's a super star!!
Do not rent here! This is the worst public storage facility. Staff is rude and I will be moving out ASAP and never using this location or company ever again in the future. Public storage has a lot to be desired when it comes to customer service. I will be speaking with the district manager over this location and emailing the ceo. They make EVERYTHING A HASSEL and do not hold their employees accountable I would fire the entire staff.
Terrible customer service. Witnessed a lady employee yelling at a customer about removing her insurance. It seems these Google reviews are skewed....After that previous customer interaction, I decided to take my business elsewhere. I thought if I was ever treated like that, and I was their boss, id fire the entire staff immediately. Imagine what's going on behind corporate's back when they aren't around. Little do they know... sad.
My experience with this company is purely based on one employee and her name is Ms Gina. This woman is the epitome of an amazing employee. Her customer service, friendly disposition and attitude to go above and beyond is what made me feel comfortable to want to store my items there. She is truly awesome and genuinely cares to get to know everyone who rents from her location. Just for her I wish I could 10 stars! Idk if there a way to give a specific employee shout out through corporate but If not I just wanted to let this be made known. Thank you for a positive experience!
I love this place
It was an easy transaction but I literally just saw someone an African American today who is currently living inside one the outdoor storage units like he just opened it up went it and closed it down and had a bed inside, so I doubt they watch the cameras.
Fast, quick, and easy. Love that you can open the gate with the app.
Thanks to Gina and Emi !
This is my second time renting from this particular location. Gina is always great! Helpful and always friendly!! Thanks again Gina
The staff is friendly and helpful. Location is great. Unit is perfect for our needs.
The lady in the office is super rude and called with an attitude about a unit they inspected 3 full days after we moved out. Asking us to pay for a full month because they didn’t inspect it the next day. very unprofessional.
I had a few storage rental history and I had the best experience from this location. the front desk Amy (not sure if there had more staff) was amazingly assisted me in any question I have very friendly. Compare with last storage I quit there due to that manager bullied me even during the Covid Pandemic she left me an awful experience ever (20333 Kingsland Blvd, Katy), this location on 1001 Mason all staff here warmed my heart and build my trust back to these industry back. Thanks you guys!
Gina & Amy are super helpful and so friendly!
Erin sent us here on the promise of a better deal than her site. Then we met Mary. Not only did she meet those expectations BUT EXCEEDED THEM. She dug down deep and made us AN EVEN BETTER DEAL. Love her, love this company, and just an amazing experience all around.
Best place ever, great location and great people.
This is the best location! Gina has the best customer service.
Rolled out the RED CARPET! When I made the reservation, Gina was professional and friendly. She explained everything to me clearly. When I got on site, she again, was professional and friendly. She went over and above to assist me even when I made a mistake with my reservation. She walked over to the gate to make sure my code worked correctly. When she saw I couldn't find the unit, she ran, not walked out to help us and even opened the unit door and guided us to park the U-Haul. I would love this great service anywhere. Thanks Gina!
Ms. Gina is the most helpful person ever, when I wasn’t sure the size of unit I needed or how to rent a space at all (my 1st time) she answered all my questions and helped choose a size and she is more concerned with getting you what you need instead of saying you need a bigger size to get more money like most other places. This is a clean well kept facility. If I ever need storage again I will come and ask for Ms. Gina personally again. Exceptional service.
Easy, clear, and professional
I don’t usually leave reviews but I wanted to say the people who work here are truly the KINDEST people i’ve ever met. They’ve been incredibly helpful, understanding, and offered very kind words which I greatly appreciated. I cannot say enough nice things about this location or it’s employees. I wish I knew her name but the beautiful lady with glasses working this afternoon (2-5-22) at around 3:30, you are such a kind spirited person and I wish I could tell you again. Anyways 10/10 I would highly recommend this location!! 🤍
One of the best location thus far. Ms Gina is one of the best managers Public Storage has. Thank you Ms. Gina for EVERYTHING!!!! Thank you for always assisting me with my account. You give top tier assistance and customer service! Thank you for all you do:)