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Address

18106 Northwest Freeway
Jersey Village, TX 77065

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

281-671-4901

281-671-4901

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

281-671-4901

281-671-4901

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x7.5'
    Online only price
    $ 29/mo
    Online only price
    50% off first month rent
    Small 5'x7.5'
    • Upstairs/elevator
    $ 29/mo $38
    Online only price
    50% off first month rent

    No Obligation

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    7.5'x10'
    Online only price
    $ 46/mo
    Online only price
    50% off first month rent
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 46/mo $61
    Online only price
    50% off first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
    +
    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    9'x20'
    Online only price
    $ 58/mo
    Online only price
    50% off first month rent
    Parking 9'x20'
    • Uncovered parking
    $ 58/mo $77
    Online only price
    50% off first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x25'
    Online only price
    $ 60/mo
    Online only price
    $1 first month rent
    Parking 10'x25'
    • Covered parking
    $ 60/mo $80
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x5'
    Online only price
    $ 64/mo
    Online only price
    50% off first month rent
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 64/mo $85
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 68/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 68/mo $91
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x12.5'
    Online only price
    $ 75/mo
    Online only price
    50% off first month rent
    Medium 10'x12.5'
    • Upstairs/elevator
    $ 75/mo $100
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x12.5'
    Online only price
    $ 77/mo
    Online only price
    50% off first month rent
    Medium 10'x12.5'
    • Outside unit
    • Drive-up access
    $ 77/mo $103
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 118/mo
    Online only price
    50% off first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 118/mo $158
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 132/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 132/mo $176
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    13'x30'
    Online only price
    $ 169/mo
    Online only price
    50% off first month rent
    Large 13'x30'
    • Outside unit
    • Drive-up access
    $ 169/mo $225
    Online only price
    50% off first month rent

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Jersey Village Storage Units on Highway 290

This Public Storage in Jersey Village is located on the Northwest Freeway between West Road and Steeple Way Boulevard in northwest Houston.
The location features indoor storage units with the comfort of interior hallway access, as well as outdoor storage units with drive-up access, which make loading and unloading a vehicle a breeze.
There are also ample rental parking spaces – covered and uncovered – for vehicles, boats and RVs for short-term or long-term storage. Also at this facility are individual storage lockers for rent, perfect for smaller loads.
If teeing it up at Jersey Meadow Golf Course is a regular routine, take advantage of a 5x5 unit to keep golf clubs, bags, shoes and other golf gear out of the garage and stored comfortably in one place nearby.
Local businesses along Eldridge Parkway or Spencer Road can use a 10x10 unit at this location to easily declutter the workspace by storing extra office equipment, boxes and furniture, and families throughout the area – including Jersey Village, Carverdale, Fairview Gardens and Wallace Acres – can use a 10x30 unit here to store the contents of an entire five-bedroom home during a remodel.
With easy access from Highway 290, Beltway 8, Highway 6, FM 1960 and FM 529, this is a convenient location offering affordable self storage options.
Open 7 days a week, Public Storage is proud to serve the Jersey Village community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 522)

September 30, 2023
Google Public Storage Nora J. Capuchino
Danielle is very helpful. She came to a property that needed help and she’s been working hard to fix the issues. She’s quick to respond and will stay past closing to finish helping you. I’ve been here at this property for over three years and she’s a hard worker.
September 30, 2023
Google Public Storage Annalisa Capuchino
We’re very glad we went with this public storage. Danielle was very helpful and took care of any issues that popped up for us. She’s the best!
September 30, 2023
Google Public Storage Nora Jimenez
Danielle is a very happy lady. She’s always smiling when I see her and she’s always so willing to help out. Thanks for always being so kind.
September 29, 2023
Google Public Storage Jan Bergeron
Keisha is awesome! She is so knowledgeable and helpful! She made my experience easy and stress free!
September 28, 2023
Google Public Storage Zach Strickland
I rented the largest unit available at this Public Storage location in August of 2022 so I could store my household items while I travel the country in my RV for the next few years. The price was slightly higher than some other locations, but I was ok with that as it seemed to be secure. 4 months later I get an email stating that the price is going up $100 a month (27% increase). I'm not near the location anymore and forced to pay close to 2X what other locations in the area charge. On top of that I rented the largest unit available so moving would be a giant PITA. Not sure if it's correlated, but I received a strange call saying that my $60 circle lock that's on my unit is not approved. I stated I couldn't change it, because I'm traveling. Shortly after that I received the price increase notice. Could it be their way of probing for price increases?? Seems like predatory practices... renters beware! September 2023 Update: I have been paying the increased rent and got another notification today that my price is going up again. Within 1 year my price went from $276 to $416.
September 25, 2023
Google Public Storage T-Roy
September 17, 2023
Google Public Storage Anthony Gage
Great Customer Service! Kiesha and Danielle were a delight to do business with and handled my Needs with ease. Highly recommend
September 15, 2023
Google Public Storage PHInomenon Cotton
I had a wonderful experience Keisha Sims especially she was very warm and welcoming.
September 15, 2023
Google Public Storage still breathing
I don’t do this often. But, I just had to come & write about the experience that I had with Miss Keisha. I tend to ask a lot of questions!! Not once did she get upset or try to rush out of the door. She was very patient, calm and made sure that I fully understood everything before leaving! Thank you for everything Miss Keisha! You were a great help to my family & I.
September 15, 2023
Google Public Storage Loyal Cotton
This facility is wonderful it says clean the atmosphere is good. In my experience Keisha Sims always has a welcoming smile and is very knowledgeable. 10 out of 10 highly recommended
August 1, 2023
Google Public Storage Mikel Toth
this place was awesome very friendly staff Kiesha helped me especially
July 5, 2023
Google Public Storage Greg M
The staff is professional with a high level of service. Especially Shawnna, who deserves recognition for her work ethic & friendly demeanor. Great work!
June 28, 2023
Google Public Storage Callisto Emila Moore
Shawnna helped me so much, thank you
June 23, 2023
Google Public Storage Patricia Richards
Shawna is very professional and easy to work with. As the office manager, Shawna makes me want to give all my storage business to Public Storage at Jersey Biage and 290!
June 14, 2023
Google Public Storage Lekie Dejua
Shawnna and Keisha helped me quickly and efficiently thank you
May 26, 2023
Google Public Storage Frank Leaf
The staff on-site is excellent and helpful- I had some issues due to a broken elevator that limited access to my unit, but the district manager called and helped sort things out to my satisfaction.
May 25, 2023
Google Public Storage Thomas Doussan
Phenomal on site staff! Shawna went above and beyond to help me find a unit that fit my needs. Highly recommended!
May 20, 2023
Google Public Storage Arturo Guillermos
Polite, Professional and Profient , Property Kempt and Clean , clear of garbage & even Eye sores! Dannielle and Shawnna were absolute life saver when it came to helping me with my needs and getting all the information I'd need to make this an as Smooth Experience as any other. OUTSTANDING JOB JERSEY VILLAGE PUBLIC STORAGE!
May 12, 2023
Google Public Storage Jaden Thompson
Shawnna was an absolutely incredible help with everything!
May 3, 2023
Google Public Storage Jorge P
I rent a unit here here and definitely this is the best place!! Safe location & very professional customer service ever!!
April 20, 2023
Google Public Storage John Morgan
Shawna and Shirley are absolutely the best. They're both courteous, prompt, and overall a pleasure to work with. Public storage should be proud to have these two young ladies on their team. I would most definitely continue to store my items with them.
April 16, 2023
Google Public Storage Tracy Nicholas
Ms. Keisha has been a wonderful customer service representative. She is reliable. She takes her time with the customers plus she make sure everything fit your needs.
April 15, 2023
Google Public Storage Miguel Arias
SHAWNNA WAS GREAT AND HELPFUL. THANK YOU
April 11, 2023
Google Public Storage Diamond Cherry
I loved working with Shawnna and Shirley! I’d highly recommend! More than helpful
March 31, 2023
Google Public Storage D Diamond
Shawnna & Shirley were very professional, helpful and sweetest ladies I've work with. If you ever need a storage please come over and see these ladies. D. Diamond
March 31, 2023
Google Public Storage Deep Sea Fisherman73
Shawnna and the team are just super helpful with my rentals.
March 30, 2023
Google Public Storage Demetria La'sha
Shawnna was super helpful and her customer service was perfect she need a raise lolz
March 22, 2023
Google Public Storage Kxng KVLTURE
Cherame and Shawnna are amazing they help pick parking space I like it keep up the good work lady's.
March 21, 2023
Google Public Storage Joel Worden
Awesome help Shawnna Appreciate her attitude
March 17, 2023
Google Public Storage Ivan Cordova
Shawnna helped a lot thank you
March 17, 2023
Google Public Storage Juan Guerrero
Shawnna was helpful in getting my storage Thank you I appreciate
March 5, 2023
Google Public Storage B.G.3 Black sock records Productions
Great business and property manager Aiesha Edit horrible one year later, no body answer phone no one knowledgeable about what's going on. 0 help calling customer service in a emergency situation.
February 15, 2023
Google Public Storage Victor Tran
Came today to load my stuff into my unit and i need some quick assistance, Shawnna at the front desk was extremely helpful and very polite to communicate with.
February 15, 2023
Google Public Storage Gilbert Gamboa Heacock (Bott)
February 14, 2023
Google Public Storage Melinda Lara
This is the best location if you need storage. The management is super professional and they definitely go above and beyond to help in everyday possible.
February 13, 2023
Google Public Storage Santos Vicente
Shawnna and Shirley were great help
January 27, 2023
Google Public Storage Jose Perez
Shawnna WAS VERY HELPFULL,TRULY A PROFESSIONAL AT HER JOB
January 26, 2023
Google Public Storage Sandy Ramsey
Shirley was very knowledgeable and helpful in answering all my questions. She never made me feel like she was bothered by my endless questions. A valuable employee!
January 25, 2023
Google Public Storage Red 6oi
Ms Shirley was a great help thanks so much.
January 16, 2023
Google Public Storage Deborah Jaehne
Shawna Is a wonderful employee. She helped me today and is very courteous and very knowledgeable. She seems to have a lot of experience and expertise. She helped me with my problem today. I have been renting storage units for a while and the best I've ever encountered. I hope she is the manager there for a long time.
January 9, 2023
Google Public Storage mariana chibli
I went to rent a space there and the person who attended me (Keisha) is very kind, she has a very good attitude and is friendly, she was really patient with me and helped me choose the best for me, excellent experience
January 7, 2023
Google Public Storage Danielle Stevens
Ms.Shawnna there was so helpful and nice, I highly recommend yall to go see her ❤
December 3, 2022
Google Public Storage Daniela Merino
Shawnna was extremely knowledgeable helpful and very nice and caring. 10/10 recommend this location to have all your needs met. Thank you so much for an easy moving experience!
November 23, 2022
Google Public Storage Jayson Gil
I help a friend It was nice
November 18, 2022
Google Public Storage Timothy Shepherd
Very helpful
November 13, 2022
Google Public Storage Karen Lindley Seibert
Shawanna resident Mngr was extremely helpful and knowledge on what spaces and products they offer
November 11, 2022
Google Public Storage Joseph Reyes
Shawnna was very helpful to me nice lady
November 11, 2022
Google Public Storage Hector Vela
Shawnna she's been a great help on getting a storage fast and easy .
November 4, 2022
Google Public Storage Victor Dean
Shawnna was great. She explained everything and was very nice!!!! Definitely give her a call for all your storage needs.
November 1, 2022
Google Public Storage terence holman
Shawnna was Fantastic in helping me Thank you
November 1, 2022
Google Public Storage Abril Murray
Shawna at this location is awesome. She was able to help me find the perfect storage. She is friendly, and very professional.
October 11, 2022
Google Public Storage Brittany Oglesby
Keisha's customer service was awesome
October 8, 2022
Google Public Storage Georges Detiveaux
Super easy to rent online. When you show up for the first time, you'll already have instructions via text, and the lock is waiting for you there!
October 2, 2022
Google Public Storage Chrissy Lynn
Shawnna was nice to my mom and always good to us when we came in. Respectful and kind.
October 2, 2022
Google Public Storage Alma Salazar
Shawnna was the greatest to get me in to a space, fast and easy and gave me all the information I needed. Great! Customer service 100% recommended. 👌
October 2, 2022
Google Public Storage Allen Brown
Shawnna is always helpful and smiling.
October 2, 2022
Google Public Storage Gerardo Moreno
Shawnna was nice and professional Thank you!
October 2, 2022
Google Public Storage Benjamin Aguirre
Shawnna Donna was very nice and helpful and she also mentioned she upgraded the cameras which is good I'm very pleased with that thank you
September 30, 2022
Google Public Storage Lynnette Villegas
Shawnna helped me so much she was patient with me on a busy end of the month date and super helpful. She's super sweet and kind!!
September 30, 2022
Google Public Storage Matthew Ekins
Perfect experience
September 7, 2022
Google Public Storage Scott Weber
Shawna was a breath of fresh air. She made us feel very welcome and answered all questions.
September 6, 2022
Google Public Storage Karmen Bryant
Shawnna is great! She was very helpful and polite!
September 6, 2022
Google Public Storage Veronica LopezHudson
Shawnna is a great manager @ Public Storage and I appreciate all her help.
August 28, 2022
Google Public Storage Curt Lyon
August 27, 2022
Google Public Storage Luz Morin
Shawnna was very helpful. Easy, fast experience thank you
August 16, 2022
Google Public Storage Alana Shepherd
Shawnna is very personable! Thank you for your help!
August 13, 2022
Google Public Storage Saul Grimaldo
Great Service. Very friendly staff.
August 12, 2022
Google Public Storage Jennifer Pinson
Wonderful experience and very helpful. Fast and easy process. Would recommend to family and friends
August 10, 2022
Google Public Storage Orlando Montilla
Really good services. Nice manager, friendly. I recomend it.
July 30, 2022
Google Public Storage Abel Lira
shawnna and cherame give good service and nice ladies.
July 28, 2022
Google Public Storage Edna Martinez
Shawnna was nice and informative. Helpful lady. Thank You
July 19, 2022
Google Public Storage Alexis Cooper
Amazing and fast service
July 6, 2022
Google Public Storage Dustin Steve
Shawnna Was A Great Help Getting My Rv Parked Very Easy Simple And Fast Proccess Setting Up As A New Costumer Best Costumer Service She Goes The Extra Mile To Make It A Smooth Process
July 5, 2022
Google Public Storage AYO YT
Shawnna paid great attention to us and we rented from her. Thank you.
July 4, 2022
Google Public Storage Dj Emerson
July 2, 2022
Google Public Storage Maria Jimenez
Shawnna helped me get storage. She is nice. Thank you very much
June 30, 2022
Google Public Storage Esmeralda Ocampo
Shawnna and Sabina helped me get good storage. Thank you!
June 11, 2022
Google Public Storage Jose Zepeda
Shawnna is nice and hélped me get storage
June 8, 2022
Google Public Storage Lawson Mark
Amazing customer service! Shawnna is an amazing property manager. I definitely recommend storing your items at this branch!
June 5, 2022
Google Public Storage Israel Montenegro
Aceptable
June 1, 2022
Google Public Storage Lloyd Hudson
Shawnna was helpful in getting me my storage and very nice
May 18, 2022
Google Public Storage Juan Villasana
SHAWNNA WAS NICE AND HELPFUL
May 14, 2022
Google Public Storage Logan Smith
Shawnna made sure I got an ideal spot to store my trailer, thanks for your help!
May 7, 2022
Google Public Storage Susan Rathbun
Clean, professional on-site team, and was able to do everything online. Great prices too.
May 3, 2022
Google Public Storage maryann velasquez
Shawnna was very helpful and kind she help me set up the public storage app and helped me with other questions and concerns glad she is on y’all team 🦋
May 3, 2022
Google Public Storage Jorge A Arce
May 1, 2022
Google Public Storage Nancy Hayes
Service is very poor.
April 25, 2022
Google Public Storage Pat Wilson
April 19, 2022
Google Public Storage Mary Markham
Shawna was very nice and helpful
April 19, 2022
Google Public Storage Carnell Calhoun
Great service!!!
April 18, 2022
Google Public Storage Allison's wonderland
Cherame was very nice help me get the space i needed. Thanks so much.
April 16, 2022
Google Public Storage Monica Ordway
Shawnna Very nice very helpful very knowledgeable.
April 2, 2022
Google Public Storage Roshonda Lamar
Shana was a very great help
March 26, 2022
Google Public Storage Mircha Forkin
Awesome service from Mrs Shawana, great service really had a great time with her
March 23, 2022
Google Public Storage Scott Alvarez
Way to get in way to get out. Not always buzzy with people
March 2, 2022
Google Public Storage Geoff Hall
Shawna was a great help in showing us several units and answering all our questions. She did everything with a smile and wonderful personality.
February 12, 2022
Google Public Storage Reginald Burnett
Cherame was professional and very helpful great customer service. Thank you so much hope this reaches you
February 11, 2022
Google Public Storage D Schumann
Only because there is always room for improvement
February 2, 2022
Google Public Storage Dianne Shakesnider
Aiesha Great customer service. Answered all questions.
January 15, 2022
Google Public Storage Isiah Franklin V
Aiesha was real nice and knew what she was talking about, good customer service and helped out a lot.
January 15, 2022
Google Public Storage ike franklin
Walked in to public storage and Aiesha was a big help! She referred me to the best size. Once I asked about the length of time I would be storing she advised I get air conditioning unit. She does a great job!
January 14, 2022
Google Public Storage Latasha Jones
i cant remember the lady name but she was very nice and helpful
January 5, 2022
Google Public Storage roy white
Aiesha was a great help in getting my space rented. Was very helpful getting me to use the app to help me with any of my rental needs.
December 20, 2021
Google Public Storage Juan Hinojosa
Aiesha nice person thanks
December 19, 2021
Google Public Storage C Jamieson
I forgot my access code and Aiesha showed me how to work the app. She was very courteous very polite, knowledgeable, helpful, nice and with excellent customer service.
December 6, 2021
Google Public Storage Daniel Polcyn
Aisha and Danielle were very curious and efficient with helping me into my new unit. Very professional staff and good rates!
December 1, 2021
Google Public Storage Timishia North
Aiesha is the best she was so helpful and was very patient with me! I definitely recommend coming to her I would definitely use her in the future 🥰 Thanks girl 💙
November 28, 2021
Google Public Storage Amber Holmes
Aiesha was awesome at customer service!!! She help me understand all the ends and out … Great Customer service
November 27, 2021
Google Public Storage Taylor Cayton
Aiesha has the best customer service. Looking forward to renting with the company and looking forward to having her help me!!! 😊
November 27, 2021
Google Public Storage Loree Lorraine
Aiesha was so helpful and communicated everything I needed to know.
November 26, 2021
Google Public Storage April Byrd
Love my storage place! Nice people, and very safe and secure!
November 23, 2021
Google Public Storage Jefe Jondo
Aiesha Very Nice Cooperative need more like her
November 18, 2021
Google Public Storage Rguez CoolAirPros
Aiesha was very helpful today I needed to add an another car to my space and she let me know what I needed to do
November 14, 2021
Google Public Storage Tina Rami
Aiesha was phenomenal!! I went to this location for assistance after having left another location where rep was useless. Aiesha provided excellent, top customer service in assisting me with my troubles. She was very understanding, and very knowledgeable. Even though she wasn’t a part of the district where I was trying to rent a unit, she was very helpful in getting my reservation restored since the other rep had cancelled it out of pettiness. She was excellent!! I hated to show up 8 mins before closing, but I explained to her that I had just left another location where I noticed I had lost my wallet at a restaurant that I had just visited down the street from Aiesha. Definitely recommend this location and Aiesha!! Customer service was perfect!! a1!!!
November 9, 2021
Google Public Storage Benjamin Hawkins
Aiesha has great customer service!!!! I highly recommend this location.
October 26, 2021
Google Public Storage Amyria “allie” Hall
On yesterday i was looking for prices cherame was very nice and helpful she even try to get me to rent. I will be renting from JV in december. very clean place.
October 24, 2021
Google Public Storage tara smith
Aiesha is great very professional she got me a great unit she is a life saver!
October 23, 2021
Google Public Storage marie thomas
Aiesha was excellent!! I really enjoyed talking with her and helping me pick out the right storage size.
October 22, 2021
Google Public Storage Vilma Contreras
Aiesha was wonderful! Extremely helpful, very concerned with questions that we had.
October 19, 2021
Google Public Storage Jose Molina
October 11, 2021
Google Public Storage Miguel Perez
Aiesha was very helpful and friendly
October 8, 2021
Google Public Storage Brittanie Young
Very nice Aiesha was very helpful I highly recommend this location
October 6, 2021
Google Public Storage Sydney Hayes
Aiesha is the most pleasant person I have come across. Public Storage has been having some issues with keeping employees. I hope Aiesha is here to stay! She is so informative and patient, I don't mind handling business with her!!!
October 5, 2021
Google Public Storage jrmilan1
Aiesha was wonderful she help me with my rate decrease THANKS
October 5, 2021
Google Public Storage Robbie LaGrone-Nixon
October 5, 2021
Google Public Storage Jasmine Howard
Aisha great customer service highly love her
October 1, 2021
Google Public Storage Jose Rojas
Aiesha was fantastic! Fast service setting up an account. Would highly recommend
October 1, 2021
Google Public Storage Yachemiii
Aiesha has great customer service….
September 26, 2021
Google Public Storage robert gonzales
September 22, 2021
Google Public Storage Kimberly Heights
Aiesha the manager was very very nice and professional. Helped and answered any questions I had. And I got a storage unit.
September 22, 2021
Google Public Storage Stephen Butler
Excellent service manager Aiesha was very helpful polite and knowledgeable of the business very likely to recommend plus prices are unbeatable
September 22, 2021
Google Public Storage Marilene Pharmakidis
Aiesha did an amazing job of helping us! She's quite patient and a very efficient!!
September 21, 2021
Google Public Storage Dani Flynn
Aiesta was super helpful! We had to get a storage unit pretty quickly. She was able to help with all our questions and help us through the whole process. Thank you Public Storage!
September 18, 2021
Google Public Storage Laurie Geiger
Aiesha did an amazing job of helping us! She's quite patient and a great teacher! Thank you for making it clear and as pleasant an experience as it could be. She rocks! :)
September 17, 2021
Google Public Storage Michael Fox
Aiesha was very helpful and was nice enough to take my payment early before work
September 15, 2021
Google Public Storage Service Tech Houston
Aiesha was very helpful when I came out for a service call on the property made my job easier to complete my service call in a timely manner
September 15, 2021
Google Public Storage Jetairo Parnell
Aiesha is good at her job glad to see the property have a good worker as a Property Manager!
September 15, 2021
Google Public Storage Enyinnaya Nwokonkwo
Came in to get space the size I needed was not available and this girl AIESHA was awesome! She walked me thru how to do it online at another location and showed me how to use the app That was cool thank you very much!
September 13, 2021
Google Public Storage Vaughn Monroe
Cherame was very professional and curtious. Public Storage is lucky to have her as an employee.
September 13, 2021
Google Public Storage David Maldonado
Aiesha & Cherame we’re amazing help and where super sweet
September 11, 2021
Google Public Storage Rider Rodriguez
Aiesha was great she even showed me how to open the gate with the app! Lol thanks a lot
September 10, 2021
Google Public Storage Jordyn Davidson
Aiesha was great !!
September 7, 2021
Google Public Storage Amonserate Colon
I want to thank Aiesha, who was the employee who took care of my business in a compassionate and professional manner at a time when I needed it the mosth.
September 2, 2021
Google Public Storage Taydee party hall Garza
Aiesha has great customer service skills, we needed a parking spot for our boat and she called us when one became available!
September 1, 2021
Google Public Storage Desmond Royal
Aisha helped vacate me so I wouldn’t have any extra charges for September !
August 24, 2021
Google Public Storage Luis Alberto Perez
Aisha (property manager) truly understands what excellence is when it comes to deliver an exceptional costumer service.
August 22, 2021
Google Public Storage Sammy G
Cherame was really nice to me today.
August 19, 2021
Google Public Storage Bertha Jones
August 10, 2021
Google Public Storage Aura Najarro
Aiesha nice
August 6, 2021
Google Public Storage JOEL SANDERS
Aiesha was a huge help!!! Huge smile and outstanding service! She really turned my day around
August 4, 2021
Google Public Storage Linda Adolph
Aiesha Thank you for your service & thank god you was here.
August 1, 2021
Google Public Storage Betty De Jesus Reyes
Alesha was Awsome setting us in !!
August 1, 2021
Google Public Storage Ma Lana West
Aiesha was very nice I was having a horrible day and walked in her location 18106 northwest freeway and it was 6 min before closing I was greeted with a smile and was helped to rent a storage it was so refreshing to have someone who knows and likes her job wonderful customer service. If I need storage I will definitely rent again from this location.
July 30, 2021
Google Public Storage Vanelly Ruiz
Aiesha thank you for your service! Your so lovely 🥰
July 29, 2021
Public Storage Alper Anoling
Is there a parking space for a truck (bobtail) without the trailer? If you have a parking space for a truck, then how much is the monthly fee?
July 29, 2021
Google Public Storage Latichia Bishop
Aishe was excellent in explain the different sizes and would be the best fit for my move. Very polite and professional
July 24, 2021
Google Public Storage LAYTON LAYTON
Very easy rent and super friendly staff thank you Cherame
July 17, 2021
Google Public Storage Cinthya Alvarez Gomez
The lady in office was very nice thanks so much. Nice place to rent from.
July 16, 2021
Google Public Storage Erwin Nicholas
Cherame was so nice and professional. She made sure I found the perfect storage unit in a quick and timely manner! Thank you so much!
July 6, 2021
Google Public Storage Jason Eckert
Cherame was very helpful and professional with finding me a more suitable space for my trailer. Keep up the good work😃👍
July 3, 2021
Google Public Storage Jose Lopez
I've had 3 billing problems total...going back several years in all.....all were on line payment related not with the on site employees....this time..I did encountered some difficulty trying to reach someone by phone...but finally did receive a call back from a very nice lady M. England...I hope I got her name right. She was very patient...and took care of all of my concerns in a most professional manner. I understand during these covid times that things dont work like they used to...and companies need touch free solutions that used to be handled by personnel. But a phone call from a live person is customer service 100%. Thankyou M. For the call. I recommend this location. This review was 2 months ago...now july 3th....I'm still having problems paying my bill on line...this really borders on the unbelievable. I paid my July bill on the 1st. Then on the 3rd I get a text that i haven't paid my bill. My account states that my rent is due now..and that I may incure late fees...but then it states my next bill is due on August 1st....but my account only shows a payment done on June 1st!!! Not anything shows up for a July 1st payment. Of course I can't reach anyone there by phone...so I am forced to rely on this page here to get my message out. I may have to go somewhere else...I'm constantly experiencing the same problem monthly. I'm at a lost.
June 9, 2021
Google Public Storage Luella G
Never stopped drive by.
June 1, 2021
Google Public Storage sandra payne
Desmond definitely did professional job, answering all questions, willing to help with great attention to detail. My experience with public storage was not a positive one prior to this. The property was clean an well maintained. Staff was courteous and knowledgeable.Upon move out the young lady extended same professionalism . There is obviously new management here and it shows.
May 28, 2021
Google Public Storage 1krats
BEWARE!!!! This is NOT a safe place to store your RV ... ours had the catalytic converter cut right off of it. When the JV police came out to take our information and make a report they found several others with this part stolen too. No cameras in or around this place and thieves know it. The JV police told us they get several calls for issues just like this ... management at public storage doesn’t care nor do they tell people what’s really going on here. DO NOT STORE YOUR RV OR ANYTHING ELSE AT PUBLIC STORAGE!!!!!!!
May 3, 2021
Google Public Storage Roderick Russell
May 2, 2021
Google Public Storage Robert H
April 25, 2021
Google Public Storage Brian Mckinney
Had a great storage experience with Jessica helping find a storage that was not yet listed. Many thanks Jessica, and Public Storage, Thank you
April 12, 2021
Google Public Storage Eunice Capetillo
April 11, 2021
Google Public Storage Franshesco Hernandez
Jessica was very nice and helpful
April 10, 2021
Google Public Storage Enrrique Alvarez
Muy bueno todo buen trato en la oficina todo le doy un 💯💯💯💯
April 6, 2021
Google Public Storage Carl Long
April 1, 2021
Google Public Storage MICHELLE KAHALEOUMI PAULO
Thank You so for making our transition that much easier. We appreciate your help, communication, and availability. MAHALO JESSICA
March 28, 2021
Google Public Storage Russ Rummelt
Jessica is very helpful & friendly. She will go the extra mile. I've had a few units here since 2008.
March 18, 2021
Google Public Storage Joel Marroquin
Great staff really nice and polite with customers
March 17, 2021
Google Public Storage Hayes Blackwell
3/17/2021: Additional Review Today, I needed to rent a storage unit for some excessive furniture. I worked with Jessica and she was excellent. I talked with her on the telephone prior to arriving, and my paperwork was ready when I got there. She was so upbeat and friendly and really took the time to show me the unit. She completely explained all the paperwork I needed to sign too. My experience was fast with no issues at all. I would like to highly commend Jessica for her excellent customer service and would love to see her recognized and rewarded for her outstanding work! Keep up the good work, and it is a pleasure doing business with you..... 10/18/2019: Follow up We decided to upgrade our assigned covered parking space to one that was a bit wider and longer. Diandra was on duty and she was so upbeat and provided excellent service and support. She took care of all our needs in the most friendly manner to include setting us up for auto pay. I would highly recommend the Public Storage Facility on the Northwest Freeway because the staff always makes you feel like family and is so friendly! I am renting a covered parking space for my RV motorhome. The staff was very friendly and extremely helpful. A special thank you to Katina for her help and support. She set up my online account and arranged for auto pay every month while I was there. Excellent facility and staff and I highly recommend this location!
March 16, 2021
Google Public Storage Jen Burch
I set up my unit a couple weeks ago and so far so good! Great location with excellent service from Jennifer and Diandra. Edit - 18 months later and still a great facility! The staff has been helpful and courteous, and are good about keeping an eye on things. I had my RV out for a couple of months at a festival and they called to make sure all was okay. Also, they recently upgraded the keypads so that the app controls them. Overall excellent experience to date!
March 13, 2021
Google Public Storage Alexandro Caseros
March 8, 2021
Google Public Storage Jenny Reed
March 3, 2021
Google Public Storage Deborah Jaehne
Conlan was so helpful when my pipes burst and I needed a storage unit asap He was suppose to go to another property, but instead stayed to help me. He was courteous and efficient. I was so stressed but he helped me in a short amount of time.. I can't say enough about Conlan. It see seemed like he had the experience of a seasoned employee. Also, Jessica helped me after the initial rental agreement. The lighting was poor in my unit. She ordered new lights and also explained my bill to me. She is also a good employee with a great attitude. You guys have 2 wonderful employees.
February 26, 2021
Google Public Storage Gracie Contreras
Jessica, was very friendly and knowledgeable of the services, very high spirits. She made the experience very easy and comfortable. Thanks Jessica
February 7, 2021
Google Public Storage Yaismely Torres
Milla is great she was very nice and helpful
January 8, 2021
Google Public Storage Oliver West
Very professional environment. Sage was super helpful and answered all of my questions I had. Very friendly as well. Seems like a great company. I would 10/10 recommend this place.
December 28, 2020
Google Public Storage yACKy Chang
Amalia was such a great help especially with all the moving I got going on she made it supper easy for me and that’s what I needed. Customer service is amazing here. Highly recommend getting storage rooms here
December 25, 2020
Google Public Storage Post Elementary
I depend on reviews a lot, but never really post reviews. But, my heart is heavy and you need to know before you do business with Public Storage on 14050 NW Freeway! Our travel trailer was stolen from this facility, along with another recreational vehicle - all taken through the side gate that has never worked as an entrance/exit. To this day we have never received any communication from Public Storage. We just happened to stop by to check on our travel trailer only to find out it had been stolen the night before. Upset we head to the front office to inquire - the ladies acted like they could not believe we were so upset. This was mid-afternoon, they said they were aware there was a break-in but had not called the police yet because they had to do their own investigation - wow 36 hours had already gone by! They too informed us that "you rent at your own risk" - like what's the big deal. This is true but a very unprofessional thing to say at the moment. This is a breach in 'Good Faith" business. And, Public Storage has due diligence in business to secure the property - they know this or there would not be a fence around the property. They are lit up like a Christmas Tree, but only have one working camera. The side gate does not work and is not secured or blocked - the chain can simply be cut and the facility be wide open for the crime. They refuse to have a good working relationship with the local police - check with the police, this facility is broken into frequently. This Public Storage location is NEGLIGENT!
December 22, 2020
Google Public Storage Charles Williams
Amalia best customer service at this storage she was very helpful and kind she made some of my day easy thank you for everything I reccomend this storage location
December 16, 2020
Google Public Storage Mike Matson
10 Star customer service. Thank you Amalia!
December 9, 2020
Google Public Storage Merritt (Mstpaul48)
Amalia was incredibly helpful! Made the reservation and move in set up a breeze!
December 8, 2020
Google Public Storage Timothy Hudson
Amalia was super helpful and such great help very sweet!
November 30, 2020
Google Public Storage Kevin Santee
Great service from amalia
November 28, 2020
Google Public Storage William Hinton
Amalia was such an amazing help excellent service
November 25, 2020
Google Public Storage Josue Camp
Great service
November 24, 2020
Google Public Storage Liz Ram
I’ve had a great experience with Amelia. I received a call a few minutes after my reservation. She was very helpful.
October 9, 2020
Google Public Storage Lisa Ferchau
We rented 2 storage units from this facility. Our things have been there less that 2 weeks. We got a call on a Sunday morning telling us someone had attempted to break into one of our units. It took the manager 4 hours to notify us. Fourteen units had been tampered with. Four were successfully opened. We were told the Jersey Village police had been called and that there would be an officer at the storage facility Sunday night incase the thieves returned. We went back Sunday night and found holes cut in the chain line fence that backs up to the apartments. We called Jersey Village police. When they arrived they said there are always units being robbed at this facility. It did not appear that the Jersey Village police had ever been called. The doors don’t lock, there are no cameras, and the units are not alarmed, and the facility has refused to hire a security guard. The manager lied to us about the police being called and lied about Jersey Village police being there to watch the facility Sunday night. The district manager met us there Monday morning. We had decided to move our things to another storage facility. She was very understanding and helpful.
September 28, 2020
Google Public Storage PimperSliim Evans
Jennifer was very friendly, knowledgeable, amazing. Thanks for all the help.
September 25, 2020
Google Public Storage Anna Lopez
Great place
August 13, 2020
Google Public Storage Tim Howard
I've never thought I would say this about a storage place but they actually care about their clients. I get calls checking in if my boat is not there. They are so attentive and the location is awesome. Perfect in and out on the freeway without having to go through lights.
August 13, 2020
Google Public Storage Marrio R
Jennnifer was very nice and professional. Not only was she informative & very thorough but also provided excellent customer service.
July 31, 2020
Google Public Storage Torian Kindley
Diandra customer service was remarkable. She made sure that I understood the contract. She also made that my unit was cleaned and move in ready before I moved all of my belongings into my unit. She was very knowledgeable about the products that Public Storage had to offer. In the future if I need another unit I definitely will return to this location because of the customer service and professionalism that was displayed.
July 25, 2020
Google Public Storage Ross c
I received great customer service from Mrs. Diandra today! I highly recommend this public storage, great job! Thank you 😃
July 23, 2020
Google Public Storage B Moto
First time I went there I had to leave because Sage the person at the front was very "full of her self" so I came back at a different time hopping someone else would be working and I got lucky because Diandra was extremely helpful and very professional so made up for the initial bad experience with Sage without me mentioning anything of course Would recommend the place however stay away from Sage if possible
July 20, 2020
Google Public Storage Robert Rodriguez
Jennifer & Sage done a great job helping me out. Outstanding service to me and my family
July 18, 2020
Google Public Storage Letty Gonzalez
July 1, 2020
Google Public Storage Alicia Hitt
Jennifer & Sage are awesome. Every time I visit they’re extremely helpful, and polite. Ladies thank you for your professionalism.
June 19, 2020
Google Public Storage Juan Juarez
Jennifer was a great help. I was unsure of what storage I should get. I told her what I had and she made the suggestion. Great service with a beautiful smile.
June 19, 2020
Google Public Storage Online_Hustlers 93
Really easy process with D hooked me up thanks for the service
June 13, 2020
Google Public Storage Holly Argo
Fast an easy ! The front desk ladies are super sweet an helpful! They're there to help you!!
June 11, 2020
Google Public Storage Eliza Marti
Great customer service
June 8, 2020
Google Public Storage abdul wilson
Jennifer and sage provided excellent service!
June 8, 2020
Google Public Storage Nick Montes
I come in to pay for a few units once a month and Jennifer at the front desk always hooks me up! She has amazing customer service every single time 😁
June 7, 2020
Google Public Storage Chameira Salcedo
DeAndra was my associate that day and omg! She is sooooo amazing I literally was about to exchange numbers for ya to be friends! It’s so great to have associates that are personable and moving and packing is already a task she just helped calm my nerves when I got there so I’m so thankful you all have her!
June 3, 2020
Google Public Storage Stephanie Oakley
Diandra was very helpful. She showed us the storage unit we got online and we realized that was not what we are looking for. She got us into the unit that was best for us and offered us a deal! Great customer service!
May 31, 2020
Google Public Storage Juan Silvas
Nice , clean facility
May 29, 2020
Google Public Storage Sarah McKenna
Wonderful place to store your things! Diandra was a big help and worked with us to get the exact space we needed.
May 24, 2020
Google Public Storage Mojgan M Attayi
Jennifer was very kind and helpful She understood my needs Thank you
May 12, 2020
Google Public Storage Manny Espinoza
Horrible service , they stored my trailer for a year in the same unit, then call me in the middle of a crisis saying that i have to move my trailer cause it's too long. The rent is twice as much what i was paying now. Horrible service dont rent here.
March 31, 2020
Google Public Storage James Brown
Great service 😇
March 27, 2020
Google Public Storage armani fossie
Diandra was amazing. Answered every question. Took care of everything. Highly recommended
March 23, 2020
Google Public Storage Roy Reed
Jennifer is very helpful and took time to make sure I was completely satisfied. Jennifer is an outstanding asset to this company.
March 20, 2020
Google Public Storage Rachel Fragd
Diandra was amazing and very helpful!!
March 17, 2020
Google Public Storage Uniquelykc
Downdrafts is wonderful, very patient and knowledgeable. Thanks so much for taking care of me❤️
March 13, 2020
Google Public Storage A. A. Garcia
Diandra was very friendly, informative, helpful and overall great!
March 6, 2020
Google Public Storage Kenneth Bustos
I had a tremendous experience while completing my rental here and Diandra was such a helpful and positive person. Great service
March 2, 2020
Google Public Storage Rocky Raquedan
The lady was was very friendly and very informational. l.p.
February 10, 2020
Google Public Storage connor price
Horrible customer service. I dont get off work till 4:30pm, I called earlier today to MAKE SURE they would be open till 6pm so I could make it to setup my autopay before I get a late fee. And sure enough. THEY WERE ALL GONE AT 5:03pm!!! Also this is definitely not the first time ive been blatantly lied to by the staff/manager at this location
February 6, 2020
Google Public Storage Jasmynn Lee
Everyone in the office is friendly and professional and made a stressful time that much easier!! Special Thank you Ms. Diandra!! I greatly appreciate your help and recommendations!! The actually facility is very clean, the nicest I’ve seen in the Houston area. Back gate doesn’t work so that’s a little annoying but the DO have a little cart that is wonderful in helping to unload and load! Keep in mind that I just rented so my mind can change, but I don’t see that happening. I’m always looking out for rodents and bugs and didn’t see any evidence of any.
February 1, 2020
Public Storage Meynyz Machuca Molina
Don't rent at all... My friend trailer got stolen 24 ft and now they're saying that they aren't not in charge of anything. So it like your going to storage your most valuable and precious things in a place that can't even keep it safe.
February 1, 2020
Google Public Storage Meynyz Machuca Molina
If I can do a 0 star I would as of this moment. Please don't rent at Public Storage any of there facilities I never done Google review but I do need people to hear me out. Public Storage are just Scam artist.I feel your items will be safe more at a stranger backyard or at shack. My friend rented a parking spot he decided to cancelled because the rent went up 70.00 more. When he went to get his trailer it was stolen yes stolen 01/31/2020. I felt so bad when he called me because all his hard work was gone just like that. We called and they say they're not in charge of anything that has beed stolen. Now tell me why they are saying that they are not responsible for anything that gets stolen.... So your basically storaging your items for the theif. So they change the name and called it Theif Mall. I'm very sad because it's not fair people work hard for their items so why trust your belongings to a company that wants only your money. Please to who ever is reading this I'm not lying think about it twice I'm not going to stop posting until we find justice... Yes its material but 9yrs of hard work gone and he always paid his rent on time bc it was autopay.
January 21, 2020
Google Public Storage MAJA USA
January 15, 2020
Google Public Storage Jose Capetillo
Very convenient location at the side of 290. The price for the parking spot of my travel trailer is very cheap, no long notice to finish the contract. And the staff very helpful.
January 14, 2020
Google Public Storage Caro C
Received GREAT service from Jennifer, she made this whole process easy and was able to answer all of our questions. Will definitely refer my family and friends to this location!
January 7, 2020
Google Public Storage Sully Sullivan
Jennifer was a great help! She made the rental process quick, and painless.
January 2, 2020
Google Public Storage Aron Rosas
Jennifer
December 31, 2019
Google Public Storage Cristian Bejarano
Friendly and and very good Customer service
December 28, 2019
Google Public Storage Abel J Garcia
Travis and Diandra were very helpful. The place seems nice very clean but The restroom facilities for the men is OK but for the women seems to be destroyed and not cleaned up. As I’ve been there with a female friend before couple weeks ago and it still seems to be in the same state. But other than that the place is clean and the employees are very friendly and helpful and I appreciate it. FYI be careful there is a $24 ministration fee once you sign up and their storage insurance monthly cost is $15. I found one cheaper with Snap sure for five bucks a month. So I said I was suggest for you to look up Storage rental insurance on your own so It can be cheaper.
December 28, 2019
Google Public Storage D P
Miss Diandra is the best. She really worked with me to get me in the best affordable space available. Thanks Diandra. Really made my holidays better.
December 27, 2019
Google Public Storage G
Great costumer service! Diandra helped us like a trooper, hard working person. I loved how she was helping us park in the right spot.
December 13, 2019
Google Public Storage darren mccollum
Diandra was very professional. She hooked me up with a good spot at a great price. I'm glad I found this location and I look forward to being a longtime customer.
December 10, 2019
Google Public Storage Corey Bloom
Diandra was super friendly and helpful. I would definitely recommend her to others.
December 4, 2019
Google Public Storage Bryan Zuniga
Diandra was friendly and very welcoming. She showed me my rental spot, helped me complete the required paperwork and gave me all the information I was looking for. Truly amazing service
December 1, 2019
Google Public Storage Frazier Nash
Excellent manager
November 30, 2019
Google Public Storage Ahmed Omar
This was my second time renting from this facility and my experiences have been positive. Diandra was friendly and very welcoming. Within short minutes, she's shown me my rental spot and helped me complete the required paperwork. I'm pleased with the great customer service I've received.
November 22, 2019
Google Public Storage ashley brooke
Diandra made it easy to get a storage unit. She is very easy to talk to and helpful.
November 21, 2019
Google Public Storage Kathy Rodriguez
Diandra was very helpful and informative of my needs I would definitely recommend this location .
November 19, 2019
Google Public Storage A Carlton
November 13, 2019
Google Public Storage JGUINN Jordan
Representative was very profession, patient & kind. Everyone that walked through the door, walked out satisfied.
November 13, 2019
Google Public Storage Kenetra Pellum
Diandra has made this process sooo easy and quick!! Great customer service, will definitely recommend to friends & family!!
November 11, 2019
Google Public Storage Liliana Barbosa
November 9, 2019
Google Public Storage Sherry Hines
Very professional and helpful
November 8, 2019
Google Public Storage Tracey Voltaire
They are friendly people. Very clean, and Diandra is wonderful. Thank u
November 7, 2019
Google Public Storage Courtney Flanigan
Diandra customer service was excellent! She was helpful and informative. Will recommend this location to others.
October 21, 2019
Google Public Storage stacey Borders
October 20, 2019
Google Public Storage Lashonda Francis
October 18, 2019
Google Public Storage Maya Manjuh
We were looking for a good storage and Miss Diandra was very nice and helpful. I will recommend anyone looking for a storage to go check her place out.
October 14, 2019
Google Public Storage Courtney Seabolt
Ms. Kenitra and Ms. Deandra were wonderful. They welcomed us immediately upon arrival. They were both very helpful, professional, and did a great job helping us find exactly what we needed. Their friendly attitudes exemplified their great customer service! Would 100% recommend! Thank you for your help!
October 12, 2019
Google Public Storage Franklin Hector
October 7, 2019
Google Public Storage Rosa Christina
October 7, 2019
Google Public Storage Jessica Villalobos
Diandra was super friendly and very attentive to our storage needs. The facility is very clean and organized. When we were shown our unit, the building is well lit, has elevator access and is temperature controlled.
October 6, 2019
Google Public Storage Crystal Zepeda
Great customer service 2nd time I rent here and I love it! Dis drs was extremely helpful and great!
October 3, 2019
Google Public Storage Vanessa Avellaneda
Deandra was amazing! she gave great customer service.
October 2, 2019
Google Public Storage Priscilla Garrison
Latina had awesome customer service..... thanks a lot for your help!
October 1, 2019
Google Public Storage Sarah Guinn
Diandra is so amazing! Thanks for helping me out!
September 26, 2019
Google Public Storage Said Aleman
Good experience was treated with great customer service by Diandra thanks for your help definitely a good place to keep your belongings safe.
September 18, 2019
Google Public Storage Isabel Ortega
Diandra was so helpful! Super nice and inviting. This is my first time renting a unit and she made the process pain-free. Much appreciated!
September 18, 2019
Google Public Storage Luke Albrecht
Great, clean place with an amazing staff! Kenitra took excellent care of us! Highly recommend!
September 17, 2019
Google Public Storage EKeystone Logistics
September 15, 2019
Google Public Storage Brandon Mouton
Excellent service great friendly personality
September 14, 2019
Google Public Storage Morgan Kay
Diandra and Elizabeth are fantastic! They made a bad situation for me a little bit easier by being so helpful!
September 11, 2019
Google Public Storage Tim Harris
Diandra was extremely helpful and went out of her way to ensure we were taken care of accordingly.
September 6, 2019
Google Public Storage mary holmes
I came in and had never rented before.Diandra was very very helpful and I will be very happy storing here
September 4, 2019
Google Public Storage Christina Butler
Kenitra was very helpful and my needs for storage.Great service!!
September 4, 2019
Google Public Storage Tameka Johnson
Diandra was very helpful,she took her time and explained everything verbatim. I love her enthusiasm...she needs a raise.
September 4, 2019
Google Public Storage L1rical713
Kenitra was such great help and answered all of our questions. Great friendly staff.
September 3, 2019
Google Public Storage Cordarrius Green
Diandra was very thorough with explaining the process of check in and out, and very personable. 🙌🏾
September 2, 2019
Google Public Storage Narlo Velez
Yes these ladies are professional and they have alot of customer services skills so thank you for everything kenitra and Jennifer
August 31, 2019
Google Public Storage Peggy Staggs
August 29, 2019
Google Public Storage Juan Lanto
Ms.Katina was very helpful and enjoined have conversation with her
August 29, 2019
Google Public Storage Tod Portman
August 28, 2019
Google Public Storage Mario Carrillo
Great service !!Kenitra was amazing
August 23, 2019
Google Public Storage Alison Downs
August 21, 2019
Google Public Storage Tell
4 stars
August 10, 2019
Google Public Storage Vanessa Gray
Diandra was so very helpful and friendly and she knows her job.
August 10, 2019
Google Public Storage Steve Alderman
I went to this location because it is very close to where I live. This is the first time I have rented a storage unit. Jennifer assisted me and she was very professional and friendly. No issues, no complaints...just great customer service.
August 10, 2019
Google Public Storage B Slapp
Great service, Diandra Coleman, was pleasant and helpful. Property was clean, and quiet. Good decision for storage needs.
August 9, 2019
Google Public Storage Sarah Nicole
Great Experience! Ms Diandra Coleman was such a great help! Excited to be using the facilities!
August 6, 2019
Google Public Storage Elizabeth Williams
Diandra and the other ladies are super sweet employees very helpful, and accommodating
August 5, 2019
Google Public Storage Alisher Kenjeav
Kenitra gave me Great service!!!! Was awesome
August 4, 2019
Google Public Storage Donald Brymer
Jennifer was very pleasant, professional and informative. I am very satisfied with her service.
August 3, 2019
Google Public Storage Eriq O'Neal
My experience with public storage was great. CSR (Diandra) was extremely professional and very helpful.
August 1, 2019
Google Public Storage enrique riera
July 30, 2019
Google Public Storage Joshua Gordon
Diandra was great very friendly and welcoming, answered my question very well. Very pleasant experience for my first time going through a storage.
July 23, 2019
Google Public Storage Tony Gibson
The services was good and helpful
July 21, 2019
Google Public Storage Matthew Hawkins
My rental was very pleasant with assistance from Diandra made it easy and she was very informative.. Easy access off Freeway.
July 20, 2019
Google Public Storage Priss 808
Excellent service!! Diandra thank you so much with all your help.
July 20, 2019
Google Public Storage Crystal Weaver Carter
Diandra was great and provided all the info we needed. Excellent customer service!
July 8, 2019
Google Public Storage Nidia Delfin
Loved the fast and awesome service!!
July 7, 2019
Google Public Storage Natasha Nichols
Great; Friendly service
July 7, 2019
Google Public Storage Sharon Carr
Customer Service at this location was outstanding! Diandra was very helpful and understanding during the entire process. Location is a well kept property and I felt very confident is storing a vehicle here. Will recommend this location to others. Thanks for the great service, especially late on a Sunday!
July 4, 2019
Google Public Storage Lucian Landreville
Okay people okay amenities average facilities.
June 29, 2019
Google Public Storage Urmi Rodriguez
I dont usually leave reviews, but I really wanted to show my gratitude for the exceptional customer service given by Diandra. She was extremely helpful and made my experience here a wonderful one. We will definitely be coming here for any of our storage needs.
June 29, 2019
Google Public Storage Tekia Yancey
Great place to storage your things!!!
June 28, 2019
Google Public Storage Cesilia Nuncio
June 22, 2019
Google Public Storage Ryan Gehret
Diandra got me the unit that I needed for an affordable price! No complaints.
June 10, 2019
Google Public Storage Paula Riggs
Easy access. Fair prices. Don't understand the angle of camera at the gate unless someone is going to fly in. There has been some theft there. Recommend a boot for tire. No problems personally.
June 8, 2019
Google Public Storage Junior Houston_TX
Great facility with friendly staff.. second time here and will highly recommend.. Ms. Diandra was very helpful 👍
June 8, 2019
Google Public Storage Concerned Staffed
Diandra was very polite and hopeful. Wonderful service. Great personality.
May 30, 2019
Google Public Storage Alexis Kelly
I came in the other day to view the property, Kierra gave me an excellent experience and gave me all the info I needed before making my decision to store here. Love the staff and definitely plan on being a long term customer with this great company !
May 19, 2019
Google Public Storage Roy Makers
Bebe and the guy in the office was really nice. Would recommend this facility
May 14, 2019
Google Public Storage megan clark
Diandra was so nice and very professional!
May 12, 2019
Google Public Storage James Lynch
Over priced
May 1, 2019
Google Public Storage Matthew Engel
Amazing customer service, very friendly. I did not know what size unit I needed, kierra and shay took the time to show me several units and helped me decide on the right one. Even if I lived further away from this place I would choose this place. Security looks very safe here. Fully monitored location. Highly suggested, choose this location if you care about the safety of your items that you are storing. Thank you kierra and shay.
April 27, 2019
Google Public Storage Narlo Velez
I have been storing here forever and the customers service never seems to amaze me tailar and kierra were amazing rent here
April 24, 2019
Google Public Storage Farrukh M
Do not trust verbal agreement of the reps. I was trying to move from this location to another public storage location since they did not have smaller unit. It was last day of the month, I went to their office and asked to give me just a half day to move out since I did not have my help available at that day. I know they have policy to charge you full price even you are not occupied space for full month, that's why I asked about a favor and the lady behind the counter promised me that they don't charge me anything. While I was leaving I went to the office and confirmed again. Surprisingly after a month I got a letter from collector saying that I owe them $149. I end up paying full month price for half day of moving.
April 19, 2019
Google Public Storage insane blogger 8008
Worst experience I've ever had at a public storage in my life Not only was a storage full of bugs my husband got bit by a wasp also the ladies at the front desk we're very rude and had bad attitudes they put a lock on my door because I was 1 day late and then had the nerve to charge me late fee I called and spoke to the manager of the building after three days trying to get him on the phone the guy had no idea what he was doing worst experience ever my five-year-old can run a Better Business my advice don't rent from this place
April 17, 2019
Google Public Storage jamarcus howard
The young lady tailar was so helpful and sweet this location is great
April 15, 2019
Google Public Storage Kyndall Lovee
The young black ladies in the front office Kierra and Tailar were the most sweetest and had the best customer service i’ve ever experienced. My elderly mother stores here and they answered every question that I had with no hesitation. The last property Manager was not all that great and I am happy that they are at Jersey village.
April 10, 2019
Google Public Storage Lee Mock
March 23, 2019
Google Public Storage William Sisk
I had a great experience with both kierra and tailar. Very polite young lady's and answered every question I had. By far the best experince at this public storage
March 16, 2019
Google Public Storage Beth Maxey-Knapp
We have stored our trailer at this location for the last couple of years. It is clean and paved but their security is awful. Our trailer had an attempted break-in in 2017 (damage to trailer $500+). We were told they do not have cameras that would have helped catch this thief. Today we discovered thieves did break in stealing our property, valued about $25,000, as well as damage to the trailer again. We will have to find another facility.
March 15, 2019
Google Public Storage Connie Ynigues
The staff here is great lashonda and Eugenia is great and help me to get my unit easy, thk you great customer service
March 15, 2019
Google Public Storage Nikki Lopez
February 25, 2019
Google Public Storage Taylor Quigley
Sheila was very informative and very polite while showing me the property.
February 24, 2019
Google Public Storage Arlene Martinez
Sheila was very nice and Helpful in explaining every thing about our rental unit with answering all our questions in a very nice and very pertinent manner. We are extremely happy with our choice of Storage faculty.
February 19, 2019
Google Public Storage Ricky Frazier
Alexis was very nice and helpful
February 17, 2019
Google Public Storage Efrain L.
This place is really well kept and Sheila’s customer service was awesome, oh and prices are reasonable
February 9, 2019
Google Public Storage eboni benjamin
Alexis was amazing and the service is AWESOME here!
February 8, 2019
Google Public Storage Trevor Cofield
Tailor provided great service Alexis was very nice as well
January 22, 2019
Google Public Storage Chris Seideman
Awesome customer service from Alexis and Nick! These guys really know what they are doing over there!
January 18, 2019
Google Public Storage Tammy Auld
Came for my rental young ladies in the office alexis and tailor were awesome went way out there way to help me get another unit. Very clean property. Love storing here.
January 17, 2019
Google Public Storage Andre Mathis
Alexis and Sheila provided great customer service when coming to pay my bill Great attitudes
January 17, 2019
Google Public Storage S G
Ms.Alexis and Ms.Sheila was very helpful today. They were very nice and attentive.
January 12, 2019
Google Public Storage Otabek M
January 3, 2019
Google Public Storage VICTOR PINTO
December 21, 2018
Google Public Storage First & Last
December 13, 2018
Google Public Storage Maria Segura
I am very thankful for Mrs. Sheila and Mrs. Katrina for helping me 100% they were very helpful and very nice and sweet. I give them 5 plus stars Amazing great personality Mrs. Melendez
December 4, 2018
Google Public Storage Ay Zandt
Alexis was very helpful... I was going through a lot and she did her best to help me... Thank you Alexis you made moving a lot easier..
December 4, 2018
Google Public Storage Chateka Bolden
Thanks Alexis.
December 4, 2018
Google Public Storage david minkel
Alexis was very helpful and professional
December 3, 2018
Google Public Storage David Robinson
Clean property great location police patrols makes me know my things are safe...manager is a very nice young lady goes beyond to make the move in process seamless Alexis you are great!!!
December 1, 2018
Public Storage Sherry Gorbet
I need to know how many grace period days they give you befor charging the late fee? I thought it was 6, but my husband swears it's 7. I tried calling them directly, but haven't been able to get anyone to answer yet.
November 30, 2018
Google Public Storage Theresa Medina
Alexis was so helpful with the service I needed to store my personal property.
November 28, 2018
Google Public Storage Frank Galaviz
Alexis is the best always helpful great property manager!! tailor is also very nice love this location
November 28, 2018
Google Public Storage Patrick Stbarbs
Dealt with two young ladies tailor and alexis great attitudes answered all my question s very professional!!!
November 27, 2018
Google Public Storage HENRY De Salvo
Alexis is the best manager since I have been at this property. I have been at this property for eleven years.
November 20, 2018
Google Public Storage Dominique Broussard
November 1, 2018
Google Public Storage Michael Boykin
I have stored my RV here at this location for nearly 14 years and never had any problems at this location. The lades, Taiar and Alexis are very nice and professional. I would definitely recommend any of my friends to this public storage. Very clean and secured property. Thank you. Michael
October 28, 2018
Google Public Storage Chaniquah Smith
Tailar was amazing she had excellent customer service. She was very sweet and very helpful
October 28, 2018
Google Public Storage Khalil Jones
Went here to rent and no longer needed the space Tailor was very helpful and if I ever need the space I will definitely go here
October 26, 2018
Google Public Storage Robert Fonseca
Great people
October 26, 2018
Google Public Storage S A
I received excellent service from Kierra and Fullar. she helped me resolve my questions about the location and parking car of my storage. wow she accepted to change my car one day but it was wonderful... hope!! they keep at work..... thanks
October 25, 2018
Google Public Storage Carmen Mtz
Alexis is very friendly helful person
October 20, 2018
Google Public Storage Queen Elue
I came and spoke with Keisha about a storage space just in case my plans fall through. I’m able to determine exactly what I’ll need and will be renting here.
October 3, 2018
Google Public Storage Roland Thomlinson
Alicia, Tailar, Alexis were awesome and very helpful.they had awesome customer service will definitely refer people to this location
September 22, 2018
Google Public Storage Travis Brown
Made a reservation for a unit online. After completing the online process I immediately received a phone call to confirm the unit and set a time for me to complete the process. On arrival, Keisha was very professional and friendly. She walked me through the seamless process, showed me my unit, and completed my paper work. All of this took no more than 20 minutes. She walked me through the different items that were sold in store to assist me in packing my home. In all, it was an excellent experience with a staff that is very friendly, knowledgeable and professional!
September 19, 2018
Google Public Storage JDK trackless Train
I went through a lot of different storage companies to find a parking spot long enough to fit my 35 foot trailer dislocation hat just what I needed it for the right price not only that the customer service I received was so good that I had to write a review. Tailar ane Alicia Made the application process easy and smooth I don’t really write reviews but this time I had to
September 14, 2018
Public Storage Jennifer Thurmond
Do they have electric plugs in the units?
September 7, 2018
Google Public Storage Thurmond Tate
Alexis has a very good attitude great customer service!!!
September 7, 2018
Google Public Storage Trey Banks
Alexis was very informative very helpful great customer service!!!
August 26, 2018
Google Public Storage Cristen
Keisha and Alexis were so friendly and informative on the products I should use for my move! I’m so thankful they told me to get covers to keep the longevity of my belongings. Great customer service!
August 21, 2018
Google Public Storage Vale Daniel
Alexis and Keisha gave great service. Very courteous and generous and worked everything out!!
August 21, 2018
Google Public Storage juanita martin
August 21, 2018
Google Public Storage Jason Hagood
Keisha and Alexis are the bomb. They know the details of whatever you ask. Nothing went untouched!! Thank you!!
July 24, 2018
Google Public Storage Anthony Figueroa
Date 07/24/18; This facility is AWESOME! Super Clean, Friendly and SAFE. Mr. Roy did an outstanding job helping us out. Many Thanks
July 7, 2018
Google Public Storage Lidia Mendoza
July 2, 2018
Google Public Storage Hallie Humbert
I wish I could give them no stars. I went and got my things out of storage only a day later after the first of the month and in order to close the account, they charged me the full rent for the month. They no longer pro rate the days which is terrible because I paid for the whole month but am not using it. They will turn right around tomorrow and rent it to somebody new and then charge them rent even though it's already paid for the month. I will never go back!!!
June 10, 2018
Google Public Storage Jimmy Maldonado
The public storage is the best place and they take care of you. Roy Covington took care of my storage needs.
June 10, 2018
Google Public Storage Joann Brown
I received excellent service from Mr. Roy Covington. He helped me resolve my questions about the location and size of my storage. I came up with tan excellent choice. I also witnessed him interact with solving another customer problem and I can say we both left pleasantly pleased. He is highly informative and just an awesome asset to your company.
May 24, 2018
Google Public Storage Delonie Johnson
Today my experience with Roy was amazing! He called to verify my reservation, once I arrived he had an umbrella to make sure the rain didn’t get on me. He also helped me save a lot on my unit by going over the specials that would suite me. He explained everything to me with a smile on his face. Overall he was very professional, friendly and went over and beyond to make sure I was satisfied. Thank you Roy!!
May 13, 2018
Google Public Storage David Stevens
VERY FRIENDLY customer service and the online registration was seamless.
May 11, 2018
Google Public Storage Chastity Mitchell
This facility has been great since it has been remodeled. Alexis helped me a few times && I just love her customer service !
May 1, 2018
Google Public Storage Dulce Meza
April 22, 2018
Google Public Storage Justin Gibson
Alexis was very helpful with getting me a signed up for a covered parking spot for my RV and went out of her way to find us an open spot which had a nearby power outlet to keep the batteries charged while not in use.
April 10, 2018
Google Public Storage Joseph Dominguez
Friendly and fast service,was extremely professional,Keisha moves so fast that she put a lock on the storage locker while I was in front of her that I never saw her do it
April 10, 2018
Google Public Storage Lesley Watts
I visited this location a a week ago and spoke to a young lady by the name of Alexis. I was going through alot and she could tell through the phone. She gave me uplifting words. Although the pricing was out of my budget her friendliness and compassion was beyond outstanding and this location will be getting all of my business from now on. Keisha is also wonderful and full of life. You guys have a wonderful staff! Thank you
April 10, 2018
Google Public Storage Erin Jackson
I would like to thank the manger Alexis for all the friendly courtesy she provide to me and my family.
April 10, 2018
Google Public Storage Michelle Sharratt
March 27, 2018
Google Public Storage champagne corleone
Keisha was very professional and I was satisfied wit h agreement of lease . Thank yu
March 26, 2018
Google Public Storage Danny Minter
Alexis was very nice helping me with a new lease for my trailer. Even though I came just before closing time. Thank you Alexis!
March 21, 2018
Google Public Storage Jose SALAZAR
She did very good job and was really nice
March 19, 2018
Google Public Storage Sensai
I received great service at this storage facility. Ms.Keisha was very helpful and knowledgeable. Thank you guys!
February 20, 2018
Google Public Storage Lezlie Ponder
I frequently go to this location to make my monthly payments it is literally within walking distance from where I live. Alexis and the staff is very friendly and helpful. The grounds are always kept clean even with construction going on directly in front of it.
February 18, 2018
Google Public Storage Jamesetta Arrington
The young lady Alexis Darbey was very professional, great customer service just amazing person on explaining everything as for as prices, what storages would be best for me!!! Very glad public storage have a employee like her!!!
February 18, 2018
Google Public Storage Tommie Arrington
Just wanted to share a great review on Alexis Darbey, very friendly and great customer service on explaining everything very helpful
February 18, 2018
Google Public Storage Braatdoll. Nyla
Great customer service from ms Alexis Darbey!!!!
January 29, 2018
Google Public Storage Buffy Jones
January 28, 2018
Google Public Storage Rekka winters
Do not get a unit from this place unless you want it to be broken into. We had a storage unit for almost 3 months and last week our unit was broken into. This storage place decided that instead of replacing the door they would fix the broken door and put it back on the unit. Then I notified the office ladies that the door leading to our unit didnt latch. I checked on our unit yesterday and realized as we were moving our stuff they never fixed the door. I strongly believe the employees were involved in the breakins because they refuse to fix the door.
January 23, 2018
Google Public Storage Ayr Vanz
Alexis has great customer service. Hate the construction work that's going on.
January 23, 2018
Google Public Storage Cody Forbes
I recently went to browse a storage unit here and was impressed with the location. The customer service was what was impressed me most. Alexandra was very polite and very helpful. She was able to answer all of my questions. I highly recommend this location.
January 8, 2018
Google Public Storage Pat Mahoney
Very helpful and professional. Got done very quickly.
December 31, 2017
Google Public Storage Tim Hudson
Alexis is very friendly very helpful and always in good spirits dealt with another young lady named Alex she has a very poor attitude doesnt seem like she cares for her job would much rather deal with alexis.
December 2, 2017
Google Public Storage Judy Jones
Alexis she is a very loving person and have excellent service
December 2, 2017
Google Public Storage Reggie Kercheval
Supper great service, and very friendly!!!!
November 30, 2017
Google Public Storage Lesli Razo
I have been a customer for 2 years. Today when I tried to access my storage unit at 8:28pm, the clock on the gate was wrong and kept reading past 9:00pm. Therefore I was unable to access my storage unit and get what I needed. Management needs to let me know in advance if they will be making any changes or fix their clock to the right time so it doesn't happpen again. Very disappointed!
November 19, 2017
Google Public Storage Chaunawana Wallace
The staff was professional and courteous. I just hate the staff had to walk so far please get them a golf cart.
November 11, 2017
Google Public Storage Benny Rodriguez
The staff was very helpful....
November 7, 2017
Google Public Storage Jarrett DuBois
Newly renovated and well kept facility with awesome customer service. Katina is always very helpful in making sure that my family and I receive the right units and in a timely manner.
October 27, 2017
Google Public Storage Kelly Davis
clean and well lit
October 18, 2017
Google Public Storage Estrella Reyes
October 16, 2017
Google Public Storage Joshua Pleasant
Alex and Alexis has great customer service very helpful
October 16, 2017
Google Public Storage Mitchell Justice
Alexis and Alex had very great customer service, their teamwork was outstanding!
September 29, 2017
Google Public Storage Douglas Powell
I came to get my access code and make a payment. Keisha and Ary were great and friendly. I'll definitely be keeping business. I will also mention Destin was great with leasing to me.
September 29, 2017
Google Public Storage David Welch
I have had a great experience with Public Storage in Jersey Village. The people are friendly and helpful. Go Keisha and Ary!!!
September 28, 2017
Google Public Storage Jasmine Lewis
September 28, 2017
Google Public Storage Sky
Friendly staff! Always has great deals and specials on storage spaces.
August 29, 2017
Google Public Storage Nick McCollin
Great Customer Service as long as you can get a hold of the district manager. They do take care of their customers and thats much appreciated. Need to improve the communication channel between corporate and regional/district offices.
August 28, 2017
Public Storage Brittany Winslow
August 20, 2017
Google Public Storage Gilbert Lopez
Great customer service!!
August 19, 2017
Google Public Storage Edna Acevedo
I love this place the manager and the worker were really nice they both work with me helping me find the perfect spot
August 6, 2017
Google Public Storage Mr. Pegram
Excellent customer service, answered all my questions, suggested many options for my situation, Thank you!
July 25, 2017
Google Public Storage Julian DuBois
My experience with this Public Storage was better than any other storage facility I've ever dealt with. The customer service was truly outstanding. Katina was very kind and friendly and made sure that I was well taken care of. I would recommend this facility to anyone looking for a safe area to keep their things!
July 6, 2017
Google Public Storage Elaine Hernandez
Great experience with the staff. Nice employees that are easy to work with.
June 27, 2017
Google Public Storage Mrs. Lopez
June 23, 2017
Google Public Storage Carjarian Miller
My experience at this public storage location was extraordinary!!!!! The great customer service that I received from Katina just blew me away. Even though I asked a ton of questions, she was so patient with me and remained professional making sure that all of my curiosity was fulfilled! I would recommend this public storage to Obama himself if I could!!! Thank you so much for the wonderful experience Katina!!!!!!
June 22, 2017
Google Public Storage Desiree Laniece
Had an amazing experience and the way Katina helped me when I had question was phenomenal. I would definitely recommend this storage facility to anyone.
June 21, 2017
Google Public Storage C.J Miller
Amazing !!! Katina helped me out a lot and was there to give me full details on any questions I had. I would definitely recommend this storage facility to any of my family and friends! Thanks again Katina for the AWESOME CUSTOMER SERVICE.
June 20, 2017
Google Public Storage Nicole Dukes
I had a horrible experience at another Public Storage location and decided to choose this location. When I arrived Mary was AMAZING!!! Mary was very personable and took a geniune interest as to what previous bad experience I had at the last location and did everything in her power to make my transition to her location easy and pleasant.
June 10, 2017
Google Public Storage Tremayne Dixon
The staff was very friendly and helpful.
June 10, 2017
Google Public Storage Ashley M.
I love this location!!!! Katina provided great customer service she was very friendly and professional and she didnt hesitate to help my family and the facility was VERY CLEAN I definitely recommend this location.
June 9, 2017
Google Public Storage Father Miller
June 9, 2017
Google Public Storage Monique Thompson
I had a wonderful experience at this public storage and felt I should take a moment to acknowledge Katina at this location for going above and beyond for my family. We simply asked and she delivered!! Outstanding customer service Katina! If you want to be treated with care..this is the location for you. Katina will make sure your needs are her priority.
June 7, 2017
Google Public Storage Timothy Hudson
Katina is awesome, been coming here for years and she always great me with a smile.
June 1, 2017
Google Public Storage Philip Bataz (フィル)
Have been coming here for years! the staff is amazing, great customer service and clean facilties.
May 31, 2017
Google Public Storage honning Chan
Was a great experience ! Thanks for the service
May 26, 2017
Google Public Storage Narlo Velez
I had a good time at this location with miss Catrina and Gabrielle they are very profferional and they have pretty good customer service good skills
May 26, 2017
Google Public Storage Berifiedty_YT
Katina was great. She was very helpful & answered all of my questions
May 20, 2017
Google Public Storage Amber Rogers
Great service and everything was quick and easy!!!!
May 18, 2017
Google Public Storage Rachel M
April 26, 2017
Google Public Storage Lejone T allen
Wow soon as I walk in the door miss katina was wonderful!! She greeted me with a hello and a smile.. also making sure I laughed and enjoyed my visit... I would like to thank you Miss katina for your wonderful service I enjoyed storing my things here
April 12, 2017
Google Public Storage Manuel Reyna
highly recommend this place.. we have a boat here in storage and they always call me whenever is not here..love it
March 31, 2017
Google Public Storage Joshua Travis
I loved ever bit of the customer service... Ms Katina was very nice and helped me in every aspect that she can. I didn't have any problems with the storage at all, they made sure that the property was locked at a certain time and I was thanksful for that because I never used a storage before... I will come back to them and refer them to anyone looking for great customer service ....
March 30, 2017
Google Public Storage Angel Morrison
good customer service
March 8, 2017
Google Public Storage Kelvin Chan
It was a pleasure working with Mary! She had answers to all my questions, was incredibly helpful and thorough.
February 22, 2017
Google Public Storage Roy Curry
Katina is awesome!!!
February 22, 2017
Google Public Storage tracy krug
Everytime i come in Katina great me with a smile. I love this location.
January 27, 2017
Google Public Storage Ernesto Torres
December 27, 2016
Google Public Storage Terence Callis
Mrs. Katina was very helpful to me and my wife we come in and she always has a smile when she greets us. Love it
December 16, 2016
Google Public Storage Ron Carron
I needed to rent a parking space for my company vehicle quickly. Katina handled the entire process quickly and efficiently. What more can you ask for?
November 19, 2016
Google Public Storage Sue Anne Weiser
Mary was wonderful. She was very polite and friendly. She listened to what we needed and where we had been calling and got us a great unit, right size, convenient location. She explained everything well without wasting any time & we were on our way.
November 15, 2016
Google Public Storage Brittany Cutshall
Katina was extremely helpful to my husband and I. She stayed open late to help us find the perfect unit. The facility is clean and well kept. We are happy customers!
November 4, 2016
Google Public Storage Kindrice Simmons
Very helpful and super satisfied😀 !!!!
October 4, 2016
Google Public Storage Steve Proffit
September 1, 2016
Google Public Storage Tj Barnes
Rhonda and Katina were both helpfu and knowledgeable about the storage and the location....Great job ladies...
August 31, 2016
Google Public Storage Kiyo Harris
Ms. Katina help me so much. She is very knowledgeable and very kind to the customer.
July 29, 2016
Google Public Storage diewriting
Rhonda and Katina provided great customer service!!!
July 28, 2016
Google Public Storage Alfonzo Rocha
Katina have great customer services
July 26, 2016
Google Public Storage Rosie Rios
Katina gave us a great customer service
June 29, 2016
Google Public Storage Susan Bodin
Katina was very courteous and very helpful. She went out of her way to get us a parking space that fit our needs. If there were 10 stars, that's what I would have put! Thanks Katina!! Great job!!
June 29, 2016
Google Public Storage Owen Sullivan
The facility is very clean along with great customer service received from the Manager. Katina was great!
June 23, 2016
Google Public Storage Chris Drakanas
moved and didnt want to throw everything aeay my self. so they let me auction it off. great service i didnt know about
May 21, 2016
Google Public Storage Hidasa King
Very nice and professional. Helped me out a lot on space size and accommodations. Great work. It's been a long time since I had good customer service.
May 17, 2016
Google Public Storage geno goodrum
May 17, 2016
Google Public Storage Destiny Scott
Very friendly and helpful. The best I've been to yet 😊
April 27, 2016
Google Public Storage Rebecca A
Love this location. Great customer service, friendly, and fast..
April 27, 2016
Google Public Storage Misael Rodriguez
Haleigh was awesome , thanks for all your help. Really appreciate it.
April 23, 2016
Google Public Storage Mr Bill
Katina and Roger were fantastic in getting me resettled from one location to another
March 30, 2016
Google Public Storage Jeremy
My 28 ft long fully enclosed V-Nose race trailer was stolen from the premises. Valued at over $8,500, It was literally the biggest enclosed trailer on the entire lot. Unlike every time I used the trailer in the past, nobody from public storage called to check that I had the trailer, as this was normal policy. So for 20+ days the biggest trailer on the entire lot was missing and nobody noticed a thing. Conveniently they only keep recording for 20 days... When I showed up to get the trailer (3 hrs before the biggest even of the year) the trailer was missing...only the blocks from where it was parked were left. The sales staff that day acted as if this was no big deal, and seemed less then motivated to even call the police so I could file a report. I had to ask the staff twice to remove me from the billing list so I didn't keep getting billed $94.00 each month. My trailer was missing for over 20+ days but yet I wasn't pro-rated from the time my trailer was stolen, my account was just canceled. So in conclusion, If you don't already know, here are some things you should know about Public Storage's Policy and specific Jersey Village Location: 1.) Public Storage is NOT responsible in any way shape or form if your property if it's stolen or damaged on their property. 2.) Public Storage will NOT let you watch or give you a copy of the video of your property getting stolen. 3.) The responding Police said they are at the facility several times a day patrolling because this is a known hot spot! 4.) If they can take my 28ft long enclosed trailer with a $100+ dollar hitch lock without anybody seeing a thing, nothing on that lot is safe. Jeremy Rohrs Race Fuel Depot
March 24, 2016
Google Public Storage Will Washington
Great customer service. Great prices. Check them out.
March 15, 2016
Google Public Storage Garron White
Katina and Kalecia was very helpful. I'll come back and rent from then.
February 28, 2016
Google Public Storage Craig Ingrid
The entire staff at this location and the Manager (Katrina) are great with customer service and always ready to assist when necessary plus the facility is very clean.
February 27, 2016
Google Public Storage Raul Gonzalez
Kalecia was GREAT.
December 19, 2015
Google Public Storage Carmina Cruz
Great customer service love this location christina was very helpful super nice when im ready to move i will come rent here
November 18, 2015
Google Public Storage Jo Hughes
I have stored my RV here before when it was Uhaul. Cha Cori was so friendly and pleasant. There were several Ladies in the office when I arrived and everyone of them greeted me. I was given a tour of the facility and chose the lot I needed for my RV. Went back to the office and we just had the best time talking and joking around. I finished my paperwork and told them what a nice time I had and hashtagged my way home. I would so recommend this facility to everyone who needs a place to store your items and to believe when you leave that they will most honestly be taken care of.
November 17, 2015
Google Public Storage Mitchell Merritt
Nallely was very knowledgeable and helpful will rent here again because of her.
October 30, 2015
Google Public Storage Martin Ryan
This is the most incompetent business I've ever dealt with. Made a reservation online for a 10x15 climate controlled unit. Turn up before the date. The unit they have saved is a smaller nonclimate controlled unit and is $15 more than what I had on my confirmation booking. They don't have anything closed to what i have confirmed on my booking. It's back to the drawing board and need to find another unit now. Avoid this place.
October 15, 2015
Google Public Storage Roy Duff
On 10/15/15 Mary was very pleasant, knowledgable, and professional.
September 24, 2015
Google Public Storage Eri Vasquez
Ms.katina Exelent costumer service!
September 18, 2015
Google Public Storage Katina Davis
August 31, 2015
Google Public Storage Christopher Smith
Went to this location today had a young gentleman named Trevon help me find a storage , my moving process has been horrible but now I have one worry that is taken care of great customer service A+ rating in my book.
August 28, 2015
Google Public Storage Aurelia Garcia
Very nice group of people . Customer service was great and the facility is very well maintained.
August 28, 2015
Google Public Storage Jesse Aguilera
Impressed in great customer service
July 15, 2015
Google Public Storage Amber Espino
I am not a fan of most storages but this particular location is amazing. It was recommended by a friend and even though it's out of the way I love the customer service. She was very informative and had a lot of patients with me and I was glad to finally have a place to store my stuff.
June 26, 2015
Google Public Storage Michael Lewis
The facility is very clean and well maintained. Staff was pleasant to talk to. Thanks guys!
June 6, 2015
Google Public Storage Rosalinda Turuda
Fast service...enjoyed services from Mrs. Jae...fast, n to the point...
May 21, 2015
Google Public Storage Erin Owens
Katrina, Keith, and Jae were all extremely helpful. They were very friendly and made sure that we got the most out of our money. Very happy with their customer service!
April 30, 2015
Google Public Storage Bola Lewis
Katina was very helpful and courteous. She really made my day
April 13, 2015
Google Public Storage Michael Randel
I came into building and the manager Katina was very helpful she had a smile on her face from the time i arrived to the time i left i will be recommend this location to everyone i know this was a five star experience
March 31, 2015
Google Public Storage Kody Johnson
The customer service was amazing from bebe. She was cool and made things easier especially after a stressful day of moving. 👍
March 21, 2015
Google Public Storage Lance Gillins
Tanesia was very helpful
March 18, 2015
Google Public Storage Jay Cash
Tanesia did a great job with her servies..I would highly recommend this staff and company.
March 6, 2015
Google Public Storage Al. D Robinson
Very good service.
February 24, 2015
Google Public Storage David Garcia
Great service. Very helpfull. Thanks mary
February 21, 2015
Google Public Storage Earl Gooden
NICE THE PEOPLE ARE VERY PROFESSIONAL AND RESPECTFUL
February 20, 2015
Google Public Storage Jarvis Johnson
Great facility, great staff. Really impressed with the level of service provided with the employees at this location.
January 30, 2015
Google Public Storage William Johnson
Very pleased with the customer service. Employees are great and the facility is very clean.
January 24, 2015
Google Public Storage Jodi Hawkins
Hi, I would like to express our gratitude for the help we received today from Ketina. She was a joy the moment we walked through the door and could answer all our questions about the unit and our rental. It was seamless and wonderful...the whole experience. If everything could be so enjoyable when it comes to business, the world would be a happier place!! Thanks again Ketina! You guys rock!!! :)
January 24, 2015
Google Public Storage Soji Adeyemi
My name is Soji. I had a wonderful experience with Katrina Guidry at public storage.She was extremely nice and helpful.She provided great customer service and was very proffessional .I will recommend the facility to anybody based on the customer service and helpful hands I received from her.
December 22, 2014
Google Public Storage Simple Air Solutions
Upon first move in, unit I was looking for was not available but had to find something ASAP to store certain items that would not fit in the home. They offered me to transfer to another unit as soon as it opens up, but therefore as soon as one opened up they did not want to honor same special. It wasn't my fault that what I was looking for was not available at the time. Sue is a great representative though. Very polite, and understanding. I would only return to deal with her. Another young lady was not helpful at all. Specifically saying that I could not get into the special even though I got someone else to sign for the lease for me until it was able to be transferred into my name from what Sue had told us. IF YOU EVER COME TO THIS LOCATION, DEAL WITH SUE!!!!!!
November 29, 2014
Google Public Storage Silvia Grimaldo
Katrina has been very help full in my stays with pubic storage always come an rent from hrr
November 29, 2014
Google Public Storage Will Bowman
I had the best service ever the lady i spoke with name was Katina she was very helpful to all my needs very courteous,kind,and dependable for all my questions anytime, Ive called in thanks in advance Katina for being a great person,I will continue to use you guys service and will pass along to friends and family!
November 29, 2014
Google Public Storage Clarence Jones
Katina was the rep. She was very pleasant and she provided great customer service. I had a good experience dealing with her.
October 21, 2014
Google Public Storage Pamela Sonnier
My name is Pamela and I was very pleased with my experience with the staff at public storage. Sue and Jennifer were extremely nice, they provided great customer service and were very proffessional...for the most part you don't get all that in one stop shopping! The facility is very clean and the prices are very reasonable, not at all what I expected. Most storage facilities want to make a killing off of one tenant to support the other units that are vacant...crazy! ...anyway thumbs up! keep up the good work! :0)
September 25, 2014
Google Public Storage Roy Curry
Great service Katina Sue wow!
July 2, 2014
Google Public Storage Shawn Manning
Jennifer was efficient and Quick!!! Very nice and personable.
June 30, 2014
Google Public Storage Chris C
Katina at the front office is Great. She provided excellent service, was very friendly, and most of all very knowledgeable. I wish i could access the facility 24/7. But this is no fault of Katina or the staff.
June 15, 2014
Google Public Storage Jennifer Thompson
Tracie was very great and handled all of my needs . I would rent from here again
June 9, 2014
Google Public Storage veronica lopez
very great service
May 24, 2014
Google Public Storage Christine Melancon
May 16, 2014
Google Public Storage D Merck
We had to coordinate with my husband, who was out of town for some of the required documents, and the staff was very helpful, and friendly. Katina answered all of my questions without hesitation, and made me feel very comfortable. The facility was clean, and secure, as well.
May 3, 2014
Google Public Storage HJack Schyma
I love my experience at public storage Jennifer was awesome
April 25, 2014
Google Public Storage Roosevelt Bradford
My name is Roosevelt Bradford and I have been renting in the same location for almost 4 years. I must admit, this is the first time that I have received awesome customer service. Katina and Jennifer both display a valued and professional atmosphere to customers. They have a plethora of knowledge and will always put the customer first.
April 17, 2014
Google Public Storage Charles Mcclinton
Every time I come into the store Katina always great me with a smile. I think she is doing an amazing job. Property always clean
April 16, 2014
Google Public Storage Leslie Gloyd
Nice large clean property... many choices on types of units. Friendly staff.
April 16, 2014
Google Public Storage David Moore
I went in to make my payment today and the young lady up front was extremely friendly and informative. Thanks for the great experience.
April 8, 2014
Google Public Storage Alexis White
Great customer service & friendly staff. Would refer this location to others. Quick check in process & clean facility. Katrina has a winning personalty!!!
April 8, 2014
Google Public Storage Pickle Rick
Awesome and friendly service
April 8, 2014
Google Public Storage Tempie Sells Homes
Great Prices, clean, great location! Excellent Customer Service! Jenifer was awesome to work with! She was helpful friendly and a pleasure to work with.
April 6, 2014
Google Public Storage Marsha Fletcher
The lady waited on me was very nice and took up as much time with me as needed and was a big help helping me with the right size unit I needed. Very friendly crew well trained and it did not take long at all. Now I can say they know there job!!! Love it
March 28, 2014
Google Public Storage Shronica Randle-Holmes
Quick and fast service. Jadrek explained everything in detail.
March 15, 2014
Google Public Storage Keshin Thomas
Jerez & Richard had excellent customer services
March 14, 2014
Google Public Storage Johnnie Oliver
I went to pay my storage and met with Jenifer and Richard to see about another storage and they were very helpful in finding the right one
February 21, 2014
Google Public Storage Stanley Denson
Jennifer is awesome!
February 21, 2014
Google Public Storage Miss Daphne Hustles
Jedrek was so helpful i enjoyed the service i love p
February 21, 2014
Google Public Storage Katie Esparza
Jennifer was very helpful and the price was about half that of competitors
February 20, 2014
Google Public Storage Imso Hungover
Great customer service! Very friendly. Would recommend to others!
February 20, 2014
Google Public Storage Damon M
Very clean and well lluminated @ night. Excellent management and customer service!
February 19, 2014
Google Public Storage Michelle Harrison
When I 1st came to Public Storage I was greeted by Jedrek with excellent Customer service. He was very detailed with information that was helpful to me about rental questions that I had and about the property as well. If need be I would recommend anyone to this Public Storage location and refer them to Jedrek for assistance.
February 17, 2014
Google Public Storage Ty R
Public storage in general should learn how to keep customers, there are a lot of options out there. I'll be moving all my units by May.
February 15, 2014
Google Public Storage Rokaya Elfahl
Jedrek was so helpful! I needed a place to store my things and he made it very easy for me! I loved the service. Thank you public storage!
February 14, 2014
Google Public Storage Jacqueline Escobar
Jedrek the Property Manager was very helpful! As soon as I walked in I received great customer service! I went in to ask about prices and he was very knowledgeable. He even took me out to show me the unit so I could know exactly what size I needed. Besides the great customer service the facility was clean. Would recommend this storage facility to anyone.
February 14, 2014
Google Public Storage Harold Smith
The Property Manager Jedrek was awesome! He knew exactly what he was talking about. Great customer service! Excellent guy!
January 30, 2014
Google Public Storage Trace Salazar
Being new to the city I was in search for a storage facility. After a few days I decided to reserve my space online with the public storage located in Jersey Village. I was impressed! The manager called me the next day to confirm and to set up a time to sign the paperwork. When I arrived the staff and manager provided excellent customer service. In addition, the facility was very clean and I was happy with my decision in choosing this location. Thank you Public Storage for making my move a good move. TS
January 30, 2014
Google Public Storage Shelley Humphries
Great Facility! but best of all the Jenifer in the front office is AWESOME!!@!! Great rates. Great Service. Very Helpful. They work with you past the limits that anyone else would which is a gem in today's world! If you are looking for the place to store you belongings of any type...THIS IS THE PLACE!!!!!! Only down fall is that I can not access my units 24/7. This not the fault of the facility but set by the Public Storage corp. I am a truck driver and often am in town during the very late night hours and need to get to my units in the middle of the night. I end up having to wait until the gates allow entry, regardless of my deadlines.
January 19, 2014
Google Public Storage Leslie Fink
My husband and I were looking for a nice storage facility and needed assistance. We went to quite a few places before we went to Public Storage 25935 in Jersey Village. Richard greeted us at the door with a smile that we hadn't seen at any other place. He was SO helpful. He immediately showed us every size unit available that we were interested in and helped us decide what was right for us! He was thrilled to work with us and assist us. Richard is truly the best employee you could ever ask for and I am so glad we found him at Public Storage. Without him we may have continued out search! Each time we go to the unit he is there to help and assist us in any way. Thank you Richard for helping us! I want to also add that I spoke to the District Manager Synda Gaglio and she was amazing! She was happy to hear what a great job Richard did, of course, but also she was willing to help us in any way that we needed. It's rare to find a District Manager so willing to help! Thank you Synda for assisting us in our search and making this so easy! Public Storage has a great team with Synda and Richard!