Public Storage Self-Storage Units at 6456 Highway 6 North, Houston, TX

Drea was pretty great today. I really appreciate the help and kindness.

Cherame was Very Knowledgeable, Professional and Kind. Great Customer Service Overall Highly Recommend Trusting Them With Your Belongings.

Cherame was so helpful and attentive .

Easy move in.

My visit with Drea is always pleasant and professional, she is always very helpful you leave with all questions and concerns answered! She knows her job Excellently !

Drea is simply The Best!! Great customer service! Outstanding!

The property manager Drea has compassion and listens to every concern and need. She is kind and will accommodate any and all needs of any customer, especially mine as of currently, of course under the rules of the Public Storage company. She's neat, straight to the point, listens and talks to you and not at you, and will save you time and money. I am thankful for her saving me from a big hassle. Communication and honesty and they will take care of you here.

Public Storage has very informative and professional staff.

Mary me dio un excelente servicio al cliente, muy satisfecha con mi storage 10x10. 10/10.

What a great experience! The staff was very friendly and helpful. You can defiently trust them to ensure your stuff is safe here. 5 out of 5!

I’ve had such a great experience from the first day I stored my belongings. Management is amazing and have had such an experience thank you Drea and staff Godbless.

Public Storage provided excellent service. Thanks to Drea. She answered all my questions and broke down the questions into a better understanding. Thank you Drea.

Andrea was very polite & professional. Very knowledgeable of her job & answered all of my questions & concerns. Will definitely recommend this location to others. Been a customer here for years & Andrea is always on point. Totally recommend this location.

Drea is a very respectable person an will go above and beyond to help you with your problem

Great customer service from Drea

Excelente aunque la que atiende es una amargada

I have been with Public Storage about 6 months and haven’t had any problems. The office staff is very helpful also.

Drea was excellent. She was very knowledgeable and explained everything with precision. Very personable and kind. I would refer potential customers to public storage based on my experience with her. Bravo

Sharon was very helpful. Professional and very sweet. I was struggling with opening and closing the unit. She helped me very patiently both times. I was very hesitant to rent here but she convinced me to stay.

DO NOT RENT HERE!! There has been nothing but problems, from my stuff literally melting/damage from the heat (even though i paid for a climate controlled unit) to dead rats and possums throughout my stuff. Drea, the property manager, was always so kind, understanding and nice. She did the best she could to advocate for me, however nothing has been resolved and I moved everything out. I would not come back.

My uncle has a unit here and he is very satisfied with the custom service Joana has given him the few times he went there he is very happy that she speaks Spanish because he dosent speak or understand English very well .

I am leaving another review because I recently had to get storage space again. I went directly back to The location at Hwy 6 and Little York (store # 20418). When I tell you all that "Andrea" was once again so helpful. She helped me find the perfect size unit for my belongings at the best price. We all know that life is very challenging right now, but Andrea made sure to go above and beyond making this stressful time go smoothly. She was very knowledgeable, and informative addressing any questions I presented to her. She is always so friendly with a welcoming smile. I will always come to her whenever I need to put things in storage. I will also refer her location to anybody that I know who may need safe, secure, and clean storage. Thank you Andrea for all.of your help. 😁🙂😊 Andrea was very helpful when I was looking for a storage unit. She went above and beyond to assist me. I will definitely recommend this location to anyone that needs professional, safe, and reasonably priced storage.

If you want to get information about storage units available Andrea is the one too ask for that young lady took good care of me and recommended a better option for me keep up the good work Andrea your customer service is magnificent !

Great customer service very home welcoming, very helpful, excellent customer service 10/10

Thumbs up to Ms Sharon H filling in at location #24118. Her customer service started over the phone an immediate response to my voicemail call and after I actually came to set location she extended over the top customer service . Although in business it ‘should’ be a prerequisite, but the world in which we live it’s a rarity and I wanted to say , THANK YOU , Public Storage for having a precious gem as a part of your staff and team !

Came in to get information about a storage and drea was the best she gave me amazing prices and great information that I needed. Thank you dreams for everything you have done. Update I spoke with a lady name Sharon and she is great also.

Drea was a great help to me I came over to her facility, looking for a unit she (Drea,) made a suggestion for me to get the next size up unit. She was a blessing because it was an exact fit for the things that I had. She a asset to the company really nice and professional and very acknowledgeable about public Storage Storage space she knows exactly what customers need even (5 stars across the board.) Even though the facility is old it's very clean. I had to use the elevator several times but, it's Self explanatory. My 3 year old grandson could operate it. And Drea was in the process of cleaning up the building. On the floor that I was on. No issues with any rats or bed bugs I go to the facility quite often and even went and bought mattress covers at Dreas suggestion. Thank you Drea.

Drea has wonderful customer service!

The facility is old and looks straight out of a scary movie. The indoor storage only has 1 elevator that is pretty small and you must keep entering the passcode to use any door even the elevator. There were roaches in the unit I was using and they don’t maintain the units clean or the lights. Overall for an outdoor storage it is good but for indoor it is super inconvenient.

They have the best customer service ! Andrea represented their company with the highest integrity .

Drea was very helpful and even looked up other options/ deals to accommodate me. Great energy and will make sure you walk out happy

Very nice experience renting a place in this location,miss Mary was a very kind person,thanks for her time and attention!!

Danielle was very down to earth and friendly!!! 💙💙💙 Definitely recommend!!

Very pleasant visit there. The employee name Drea went above and beyond to make sure my needs were met. I give her a 5 Star for her professional customer service. Thank you and will recommend this place to all my colleagues.

I would like to give two thumbs up to Andrea McKenny for all the great help. She really is a great work

Drea was very knowledgeable about the units Drea answered all my questions quickly I left knowing that I was well taking care of and she has pleasant personality. I had a 5 star experience

Just like I remember. Drea thanks again my family and I really appreciate how patient and kind you were. I would definitely recommend this location.

Drea is an amazing person

Was going to get a storage but it looked so ghetto I turned around I couldn’t leave my stuff there sorry but the outside needs to be updated badly

Wait 20 min for them to not even help me told me it’s closed the person on the phone or manger of the place should of told me so I wasn’t just waiting for nothing

Drea did an awesome, quick, and useful advise and instructions.

Great place, Drea is awesome and very helpful!

Awesome establishment, everyone is amazing! Especially Drea, she is always the here to help me with a smile

I had a wonderful experience thanks to Andrea! She was very professional and helpful! She gave me a detail description of the prices and how the process worked! I wish more people in the service industry was like her 🙌🏾