Public Storage Self-Storage Units at 9576 Cypress Creek Pkwy, Houston, TX

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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 27/moSmall 5'x5'- Inside unit
- 1st Floor
$ 27/mo $36Best Price Label -
10'x20'Online only price$ 43/moParking 10'x20'- Uncovered parking
$ 43/mo $58Best Price Label -
5'x10'Online only price$ 46/moSmall 5'x10'- Outside unit
- Drive-up access
$ 46/mo $61Best Price Label -
5'x10'Online only price$ 47/moSmall 5'x10'- Inside unit
- 1st Floor
$ 47/mo $62Best Price Label -
10'x10'Online only price$ 69/moMedium 10'x10'- Inside unit
- 1st Floor
$ 69/mo $91Best Price Label -
7.5'x10'Online only price$ 73/moMedium 7.5'x10'- Inside unit
- 1st Floor
$ 73/mo $98Best Price Label -
10'x10'Online only price$ 79/moMedium 10'x10'- Outside unit
- Drive-up access
$ 79/mo $106Best Price Label -
8'x10'Online only price$ 80/moMedium 8'x10'- Inside unit
- 1st Floor
$ 80/mo $107Best Price Label -
10'x15'Online only price$ 120/moLarge 10'x15'- Outside unit
- Drive-up access
$ 120/mo $160Best Price Label -
10'x20'Online only price$ 146/moLarge 10'x20'- Outside unit
- Drive-up access
$ 146/mo $194Best Price Label -
10'x25'Online only price$ 163/moLarge 10'x25'- Outside unit
- Drive-up access
$ 163/mo $217Best Price Label1 unit left! -
10'x30'Online only price$ 206/moLarge 10'x30'- Outside unit
- Drive-up access
$ 206/mo $274Best Price Label
Nearby Self-Storage Locations
Self-Storage Near Houston
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Northwest Houston Self Storage Units Near Willowbrook
This Public Storage in northwest Houston, located directly on Cypress Creek Parkway between Perry Road and Jones Road, is a great location offering cheap self storage units.
Adjacent to the Willowbrook community, this location offers indoor and outdoor storage units, as well as rental parking spaces for vehicles, boats or RVs.
This location is open 7 days a week and the property manager lives on site for additional customer service needs.
A 5X5 unit at this location is a great place to store golf clubs for trips to Heron Lake Golf Course – plus, it keeps the golf bag from cluttering up the garage.
Businesses along FM 1960, near Willowbrook Mall or on the other side of Beltway 8 near Sam Houston Race Park can free up some room around the workplace with a 10x10 unit to store boxes, equipment and extra furniture, and families near Cypress Creek High School can use a large 10x30 unit to store everything in one place during a move or remodel.
Easily accessible from any direction, especially off of Beltway 8, Highway 249 or U.S. 290, this location is a convenient storage solution for residential or commercial customers throughout northwest Harris County.
Public Storage takes great pride in providing customers with exceptional customer service and affordable self storage units.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 356)
Davian was a lot of help!
Excellent customer service from Davin ! Highly recommend!
Customer Service was awesome.
Got kidnapped. Didn't leave in time Took 40 mins to get gate opened
Extreamly courteous and professional. Very knowledgeable and good customer service.
Everything was great a good service I like it so much
Candi was the BEST! She was very professional and knowledgeable being that we did not know what we were doing online lol. Round of applause for that 👏🏽
Fast service great customer service best rates !!!
I gave mr davin 100 stars he have communication skills and very helpful yall come storage with him ☺️☺️🩷🩷☺️☺️☺️
Property manager Davion is very pleasant and offers great customer service. I experienced à rodant issue in my outside storage unit but he did his absolute best to be helpful and put me in touch with a cleaning/moving company to transfer units.
Davian is a SAINT! I was in a bind, and he saved the day. He was very friendly and knowledgeable and answered all of my questions. I would be lost without him.
Davian is absolutely wonderful! Definitely ask for him for any assistance and guidance. Great customer service!
Davian was super helpful and patient when I was working with him. He knew exactly what I needed before I went into details of the storage I was looking for.
Davian’s customer service is exceptional! His charming and calm attitude and willingness to help is greatly appreciated. He took his time and answered all my questions.
I'm extremely grateful to Davian for the outstanding quality of service I've received. I have peace of mind knowing there is a team with integrity and excellence on site.
they have rats and didn’t let us get our stuff out
Davin is always so helpful! He’s Amazing!
Moving from San Antonio to Houston I was able to save money and reserve my storage unit online they contacted me to make sure I didn't have any additional questions it was very quick and easy
Rat motel! I would have given 1 star but the employees provided good customer service. This location has a serious rodent problem. Should have been named Rat storage. I never knew what to expect when entering. One day I entered flat screen TV was knocked over by some thing. Filed a claim and they don’t really return calls. Just a money scheme. Public Storage requires you to have their insurance but if something happens they have nothing to do with it. I will never have my belongings at public storage again. Rat infested facility and insurance is fraudulent in my opinion based on my experience. After 3 months insurance claim denied saying they don’t cover damage. WTH is insurance for
Davian was great excellent customer service quick and efficient
Davin was great. Love this place and been here for years. Great Service.
Davin was so helpful and so sweet
Very friendly and nice
Davin was so much help!
Worst place we have ever rented. Worst Mgr ever. Got broke into. No light in the unit. Still harassing us. You've been warned
Davin is an amazing person great customer services.
Davin was amazing and his customers service was great. That’s again Davin
I just rented a unit last minute and it wasn’t big enough but Davian helped me transfer to a bigger unit right when I arrived and was very helpful. Great place to store and amazing customer service 10/10!
They was very professional and helpful. I didn’t understand how to work the app. He took his time and showed me step by step how yo work it! Great location
David was such a great help!
Davin Was A Great Help
I would tell others or reckomen this place to my family an friend s. . Outstanding Great storage
Milla the manager was so helpful, patient, and polite. She is a manager that goes above and beyond when it comes to service. She had three difficult customers and I watched her stay in a calm professional mode. We need more managers like her. Thanks for listening
Milla was very helpful with transferring to another unit as well as adding one to my account! Very smooth process!
There prices way too high they need to quit it
Davin was really helpful & understanding to my situation and was more than willing to be of service! He’s great!!!
Davin is so nice and helpful.
Davin Is So Helpful. Awesome customer service!
Davin was super helpful! Wonderful customer service skills. Thank you for incorporating some smoothness to my day!
Davin had great customer service very helpful and helped us find our storage and was very caring
Davin went above and beyond in helping us to obtain a storage unit. We aren’t from the area so he also referred us to a variety of different apartment complexes. He made sure everything met our needs and explained the process of getting in and out the business gate. I’m thankful to have met him. Thank you again Davin for all your hard work. It did not go unnoticed.
Davin, was great his costumer service was beyond great he helped us find our storage unit and even offered to help us put our stuff in the unit.
Davin was able to handle my transfer quiz and efficiently. Very professional.
Great service thank you
Just rented a storage space and Milla is the nicest person ever. She was extremely professional and very helpful!
Davin was absolutely wonderful. He is kind and professional and took care of everything quickly. His customer service is exemplary and he made the hold process easy. Thanks Davin.
Leigh Ann was amazing at helping me find a parking spot! She helped me out from the very first phone call!
Huge rat and cockroach problem. They need to get an exterminator out and take care of it.
Candi is hands down the best receptionist at the front desk. She is extremely patient and sweet and professional no matter what kind of customer she is dealing with. She is a PRO at multitasking, handling long lines and multiple phone calls all on her own, all at the same time, as she is usually the only receptionist. She is extremely kind and will work with any issues that you are having. She is very knowledgeable in all subjects. Extremely friendly and I can talk for hours with her and forget that I have to handle my storage business! She will not force product sales on you, she will only recommend the products that will help keep your storage your in the best condition and offer the cheapest option. When I first picked my storage, I picked a storage unit that was too big and more expensive. She recommended a smaller option and a much cheaper option and said that I didn’t need that much space for a 2 bedroom house and that this would be a cheaper option and she was right. Because of her recommendation, I was able to save about $40 a month. Even though she is an employee at the company, she will treat you like a friend and is very comfortable to be around to be around.
The receptionist, Leigh Ann, was so nice and professional! I almost made the mistake of renting at another location due to the fact that I received wrong information by a representative who called after I made my reservation online. Leigh Ann took care of everything for me. She transferred my reservation from the other location to this location (which is the one I wanted). It's closer to my apartment, so it makes moving my belongings in and out much easier. They have a great promotion going on right now. If you're looking for an affordable storage unit, this is definitely the place to go.
Terrible necesitan arreglar el parqueadero
Aiesha great customer service quick and attentive 😝 Great employee
The ladies in the office were awesome!!!! Helped me get the unit most needed and took a very heavy weight off my shoulders. Ty ladies!
Perfect staff. Felt very safe and comfortable. Recommend this place to everyone.
Staff was friendly and helpful everytime I interacted with them. My interior unit was always well lit and the hallway kept clean.
Great Customer service and property is all ways clean thanks for the 11 yrs of great service
Great prices and great customer service! Ms. Michelle really went above and beyond when helping me! She was very kind and she even helped me to find cheaper rates at another close public storage facility! Now that's what I call excellent customer service!
Worst customer service ever
This place is amazing and the staff are so helpfull i would recommed this place to anyone.
Nicole assisted with answering my questions about the access gate change.
cherame help me to get an unit here very easy love this place. keep up good work. very nice lady.
Michelle helping us really great. May god bless her and her family for helping people and doing a great job.🙏
Love this location. The lady in the office was very attentive.
The lady in the office Ms. Williams was very polite. It's a pleasure to see amazing customer service these days.
Cherame with Public Storage was very helpful!
The service is absolutely amazing, when I had a few issues with my unit they were right on top of it. I would rent again, I would strongly recommend this store located in the 9500 of Cypress Creek Pkwy, 77070.
michelle was awesome!!
Nice young man, helped me find some boxes.
Conlan was so helpful and showed me the sizes I was looking for, he was very patient with all of my questions and remained informative throughout the process. I am very appreciative of his assistance and work ethic.
Nice pro place !
Great staff clean property. Nettie was very nice!
They were excellent with helping me find what I needed. Very friendly and a amazing experience in general
Torres took care of us and made the process smooth and easy. Highly recommend
Torres has been great to work with. She has helped with my rates,great job Torres!!!!!!!!!!!!
Ms. Torres was very professional and very helpful setting up my e rental reservation
Ms. Torres is such a sweet lady,every time I come and need to ask a question she is right there to help me😀✌
Torres helped me take care of a fee with my storage and it went very well
Torres has been very helpful to me since I have had my space for a short period of time .It really ment alot that she came and checked on me when she saw I had been at my space for a long period of time. To make sure everything was ok with me and I was not hurt or sick.
Ms torres was so nice. I left my car door open and my battery went down lol and she gave me a boost. Real nice of her. Nice people nice property.
Helping a friend with storage!
Staff was very helpful.
Easy experience and Torres was very helpful throughout the process.
Torres call me yesterday for the reminder so I could avoid any late fees.
Torres was very friendly as helpful. She was so nice in helping me find the right size unit to fit all my furniture. She even give me a courtesy call about the late charge if payment not made on time. Thanks Torres !
Torres was great and got me set up quick with no problems. I highly recommend this storage facility because of the great customer service and highly competent property manager.
Torres has been awesome. Always able to answer questions
Torres gave great customer service. Very helpful and professional. Highly recommend this location.
Love Torress very nice and helpful great location
Muy buena atención, llame para información y resolvieron de inmediato para programarme una cita el mismo día...Torres me atendió de lo mejor muy amigable, amable y toma su tiempo para mostrar y responder todas tus preguntas..estuve ahí para reservar junto con mi bebé y me iso sentir muy cómoda realmente la recomiendo... muy rápido y muy buen servicio al cliente...👌😊😊
Torres help me find a unit at another space since they didn't have the size I needed there at that location.
Torres helped with my transfer and the move in was fast and easy.
If full of rats!
Highly recommended this location. Customer service is very good. Chereme Williams is very informative.
Great customer service , lady in the office was very much helpful answered my questions to the best of her knowledge.
Had a great experience with Michelle she mad e the move in process easy. I highly suggest this place 🙌🙌
Lucy was great! She was very thorough and helped me with all my questions.
Lucy was great! Very helpful!!! Thanks Lucy!
Lucy was extremely helpful. She made sure to share options with me that worked with my budget and was insightful about how I could fit my items in the unit.
Michael and lucy are the best. They are super 10 stars
The place was very clean and spacious. Michelle and Lucy were awesome and attentive to all my requests. Great location and awesome service. Will be back whenever we need more space.
MIchelle knows her stuff. Very helpful on finding me the right unit while keeping me in budget.
Great service!
Great service! Ms. Cherame was a superb help with awesome customer service. She even held me accountable with making sure I read through the policy agreements. Thank you!
This place is amazing, always clean and the customer service is amazing. I will definitely be suggesting to family and friends
Michelle and Sheena were very helpful. Would recommend this storage to anyone.
After having a bad experience at another public storage, I was hesitant to give them another try. But when I came to this location, the staff was extremely friendly and attentive. They were super helpful and I was very impressed by their customer service! Will definitely recommend to my friends!
I would be happy to recommend this Public Storage to my friends and family. The staff was very helpful and professional. I can’t say the same for some other storage places .
Best ever
I love it! They are so kind and helpful. Great prices and customer service. I'm gonna miss Chey..she was like sunshine.
Staff is friendly with awesome personality Our family's items are safe. Great new locks. Wish there was a wider entrance. Pricing is good.
I went by today right before closing and Sofi and Michelle took the time to show me the property. I’m looking for a unit for my father cuz his moving from Ohio I will be going back soon to rent from public storage. Amazing staff really helpful and friendly. Property was very clean.
I went by this morning to see about a parking space for our RV and Sofi and Michelle were amazing even though they didn’t have what I was looking for they did give me a tour of the property and I would like to say it was very clean. They did give me the address to another property they might have a space for my RV.
Sofi gave great customer service today! The staff at this location is always awesome. I've been a customer since 2014.
Great service,fast and helpful and easy to set up and account.
As a first time customer to storage the ladies at this Public Storage did a great job!
Chey was super awesome!
Chey is a excellent worker she’s very upbeat energetic and helpful glad i chose this location!!
Chey and Cherame was great! The service they provided was phenomenal.
Chey is super amazing very professional and a ray of sunshine! 😁
This location is clean, secure, and the clerk running the office is really nice, knowledgeable, and professional. Their rates are really competitive too. Two thumbs up!
The staff was very friendly and helpful with what my needs were. They keep the facilities and grounds clean.
Lucy was a excellent help
Management is better
I thank god for this woman she help me with everything she's very professional very polite and very courtesy. Every time I come in shes smiling and I don't even rent here she honestly make me wants to move to this location so I give her five stars and wish it was more people that work like her.
Very helpful and kind! Answered all my questions, it didn’t take long at all, I got a unit right away.
Chey and Sheena are awesome and very helpful with everything!
They have rats.
Billing issue caused a late fee and they won’t help. When I try to talk to someone it’s only the same person instore that gave me the initial poor experience and if I pay on the phone it’s another $20 fee. I’m leaving as soon as I can.
Yet another poor experience...
Eugenia has amazing costumer service
Whatever corporate is paying Chey, the manager, they need to triple it ! I read some reviews before getting a unit and they were spot on.. Great management and people skills. I was at the front desk for over a hour due to computer issues & I didn’t mind one second of it! If I could, I would give her 6 Stars
Chey had good customer service !!!
Chey was a perfect example of a customer service representative. She made my experience perfect. Good job
Lucy was wonderful and very knowledgeable - was a real pleasure doing business with her - will definitely recommend this place to others 🙂
Lucy was so nice and knowledgeable. She definitely made picking public storage easy for me. Thanks again
I had a terrible experience with Lucy. Her body language, responses, tone and comments made me feel unwelcomed and rushed. If I had more time, I would have taken my business elsewhere. There is not enough space here to detail why the experience was so poor, so I'll summarize. She had a "can't do" attitude, she was semi-confrontational (she asked me if I called her DM, a manager from another location called her DM on my behalf), she rushed me when I had questions, she reminded me of how long I had been at the location, she shared another customer's information with me without his consent, and she helped 4 other customers that came after me instead of allowing me access to my unit after I had paid and signed all documents. I may not even stay at this location for the full 30 days if I am approved for additional funds in my budget because of this experience. I called the DM to discuss this last night, but I haven't received a call as of yet.
Katina&Lucy is so greatly appreciated and I give 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾🍀💯💯💯💯💯for customer service and all the above
The Manager Lucy was great.
Chey did a great job helping me to understand everything I needed to know about renting my storage!!! Great experience!!!!!
Have my whole life in a storage here and they locked me in at a cheap rate...friendly staff...!!!!
This place is great I will definitely recommend them specially Nick he’s great ....p.s. Starbucks cup lol
Chey was awesome! She was friendly and gave us great tips for storage. Very informational and knows her stuff.
Inez is very professional, courteous, and helpful. She was able to identify an issue with my account and resolve it to my satisfaction immediately.
Chey is very polite and professional I love her and attitude knows her work I recommend that she should get a raise because of her professionalism. Speak well with the customer on the phone I observed that . You need more employees like her.
I spoke with MS ALEX and her customer service was awesome and polite. If you need storage and seem a little confused, Ms Alex is the 💣
Rudy's place I've ever been guys on the phone lie to me about what the prices are and then they didn't want to remedy the problem and I only gave him one star because I had to give him a star to do a review they suck
If I could give this place 0 stars I would. Had a unit for 3 years. No stable management. Constant problems and break in’s. They act friendly and give attitude all ok the same day. They don’t take care of the units. Our ceiling was caving in and there are rats. Huge pest control problem. When we moved out we had to throw away 90% of our unit.
I went to Discount Tire next door
Rude rude rude!!!! Shay is the rudest how is she hired to work customer service !
I simply called in for questions while checking for pricing, and Tailar’s customer service went above and beyond! She not only answered my questions but gave me other helpful information . I really appreciate talking to someone so kind, it’s hard to come by nowadays. Keep up the good work and thanks for making my storage decision so much easier! I look forward to using you guys in the near future!
Good customer service and fast Justice she was wonderful
Tailar was very nice and helpful and had excellent customer service
Shaf gave me great customer service and insight on my storage unit.
Didnt answer phone
Nate has AWSOME customer service
Is it common practice for employees to be in the office and not open the doors?
Great workers
Shay was the best in customer service.Very sweet and friendly.Explained everything.Really great experience.She is also very pretty.
Well what can I say? All I know is that I came in from out of town on short notice and had a dilemma with the moving of my belongings to another storage. Chey and Justice came through for me with superb quality professionalism. They even was willing to stay late just to help me get into my smaller unit. Quality service is what keeps clients happy! Thanks to them for helping me out big time!
Chey And Justice have the greatest customer service.
Chey & Justice did a wonderful performance..great and active on walk in services and great information on units and prices
Good customer service from Shaey and Shaf. And a fun ride on the golf cart! And a good price!
Great customer service! Very informative & Chey was super helpful & sweet. Definitely recommend!
Just moved into my unit today and Sandy was SOOOOOOO AWESOME. Great customer service and caring spirit. I highly recommend this location. They will definitely take good care of you....much love from 44.
I was shopping around for a new space and not only did they have the best rate but Chey’s Friendly, exceptional, professional customer service sold it for me. Excellent staff and great prices.
Shaf was pain in my side. Yet she helped me out alot. You know women! Lol
Great service, shay and shaf were great
Great location and agent was very helpful and friendly I highly recommend this location for your your storage space the unit is very huge and clean
Bad service , the lady that gave me information and attended me was very rude and despot
Trying to rent an space monday September 24th around 1pm lady so rude taking 4 ever and she says no ! Not recommend that place
Alexis was a dream to work with. She helped me out immensely and was refreshing and polite, and returned a call promptly with all of the answers I needed. Her follow up was impeccable. Working with this location was been easy and painless. Thank you, Alexis!
Alexis was a great help today
Great customer service!
Shaneece gave great and efficient customer service,!!!
Alexis gave us wonderful service in the office!
Shane eve was very helpful Anesia
Great Customer Service, Straight forward directions. I Highly recommend Maurice as a helper!!
I called and made a reservation over the phone. Pulled up in my U-Haul rental and guess what? Oh they are closed. I mean I was 4 mins away when I was talking to the lady. I can’t back out and leave because the parking lot is finger snap big. All I can do I pray they come back soon because I can’t leave and my rental is due back in 3.5 hours. And after I booked the storage now there is no live representative available. 🤬 Never again!
The rep at the front, Sandy, was absolutely the best. She stayed late to assist when we were tired from moving and were on a time crunch with the Uhaul truck. Simply the best!!!
Shaneece was wonderful and knowledgeable about the products and services. She made me feel very comfortable and confident about renting with public storage.
Tabatha did an excellent job in all respects - friendly and efficient.
I liked the units from the inside to the outside of each other hall to see as a long hallway
Great place friendly staff
Shaneece was of wonderful help very knowledgeable and answered all my concerns. Extremely satisfied 🤗
Excellent service, very accommodating and personable. Would recommend to all.
My experience was easy and smooth and Alexis is a very knowledgeable manager helpful and friendly.I would totally recommend this particular public storage to anyone.
Dee and Tab was very helpful and friendly . Even though Myeisha transferred us over here all the ladies were friendly and helpful
Came in to look for a storage unit and Shaneece was very helpful. Explained everything and all requirements. Happy customer. Highly recommended!
Aelica had great customer service
It was a very wonderful experience. My service was wonderful and a sweet young lady by the name of Tabatha was so helpful and very knowledgeable about everything I had questions about.
Omg shaneece is amazing!!!! She waited for me and help pick out the perfect space keep up the good work
Shaneece was extremely fast and helpful meeting our needs. she was very friendly and savy.
Shaneece was very helpful. She got me set up with my space quick and easy.
I really appreciate all the help Tab and Shanecce me with when opening up account.
Great service!! Shaneece explained all the options available to me. Thanks!!
Shaneece was very professional and helpful thanks
Shaneece keeps this location very clean and looking good. She helped me get a storage unit very quickly. I was in and out in no time. Very professional.
I had a great experience at this location. Shaneece is a wonderful manager. The bathroom, grounds and facility are always clean.
Shaneece was very helpful and polite. She is always helping out when I need it.
Shaneece at public storage on 1960 was such a great help. I called needing help to wrap my daughter in law ashes. Even though she wasnt fluent in wrapping, you couldnt tell by the way she wrapped it up so good. Thanks for your excellent service. I highly recommend her services.
Great service they answered all our question thanks to Shaneece
Shanece...Thank you so much for the best service!!!... I really appreciate it thanks!!!!
Shaneece gave great customers! Highly recommend this location!!
Danielle called me yesterday with a friendly reminder to pay my bill and she and shaneece walked me through it to pay online. Danielle and Shaneece were nice and provided awesome customer service. They should be given a raise and because its hard to find great customer service now a days. To their managers please respond once you have blessed them with their raise thank you.
Shaneece at public storage was very helpful and her customer service skills are awesome.
Shaneece is a very well employee she gives great coustomer services
Janay gave me great customer service and explained everything in detail. Thanks for a wonderful 1st time experience!
I came in looking for a storage and Shaneece helped me find what I'm looking for. She was awesome. And please fix or get her a new golf cart.
Excellent service and knowledgeable, thanks Shaneece!
Shane we was awesome with great customer services
shaneece was very helpful and did a great job
We're very helpful in my vision to that location when I set up Shaneere and Gabbie
Shaneece -great customer service,positive attitude,and very helpful.
Quick easy payments Gabriel is great!
Excelente servicio, la mejor atención. Hable con tres diferentes agentes y todos me dieron la information que necesitaba, buscaron la mejor ubicación. The Public Storage en 9576 FM 1960 es donde renté la unidad. Janay, Shaneece and Roger fueron tan amables que me hicieron olvidar que tengo que guardar mis cosas en un storage hasta que pueda moverme a mi casa. El lugar esta súper limpio y creo que el precio es razonable. Excellent customer service, Shaneece, Janay and Roger are great people that care about the business and customers. They were very kind and helpful. I totally recommend this place. I even forgot what a hassle is to move stuff into a storage and to be out of your home for a while.
Shaneece gave excellent customer service and a great experience....I advise anyone to do business there!
Shane eve was very helpful. Great space and excellent customer service!
Thanks shaneece. Best customer service and all the smiles and great humor. Highly recommend this place for anyone in need.
Shaneece was very helpful and she had great customer service.
Shaneece was very helpful
The beautiful Gabrielle was such a blessing. She's very professional & has such a beautiful heart. helped us with our move in that went so smoothly.. She is very good in explaining the rules & is very wonderful to do business with. We hope she's there whenever we go in the office cause she'll make sure our needs are met. We've only had our unit a short time. I could tell she's great to work with. Great co to do business with. No renting hassles like other co.s very easy going in requirements. All good things to say. Love this place & the process is so simple too. High five to Gabrielle. Keep up the good work
Could have been better help and info online for pricing online.
Good service ☺
Is the public storage on fm 1960 near jonea road flooded?
Myeisha and Alex were great help
Alex and Shaneece were awesome with helping me find storage. Highly recommend
Shaneece was great on helping me with my first time renting a storage.
Alex was awesome help with my storage needs
Friendly staff and clean!
This location is convenient and easy to locate. Pricing and convenience are what drew me to this location but the staff are what make it truly outstanding. Alex was incredibly informative and helpful. I would definitely recommend .
Alexandra is such a wonderful help when it comes to having any questions or concerns about your storage needs. She makes your entire experience easy and makes you feel welcomed! I couldn't imagine storing anywhere else.
Alexandra was very knowledgeable and friendly and helpful and answered all of our questions. We would definitely recommend this location!
I rented two units from this location. I just saw on my credit report i was reported. I am thinking that they only closed one of the accounts when i went in to tell them that the storage unit was empty. Of course it is hard to prove you vacated a storage unit when it is two years later. I tried to contact company and no was has called back. Everyone was very nice when i got this unit or units. But this bill I had no idea about and not really anyway to prove otherwise, i am very upset about. So make sure you take pictures and have them sign something on release. The person there told me there we not be any issues as long as the lock was off and the unit cleaned.
I love this location. Katina is awesome. I pay my bill here and she is always helpfull.
Have several types of storage options with different capacities
Taylor and shamika were really helpful and nice.I was in and out.
Is one of the greatest properties has ever stored my belongings
Shamika and Katie were great!!
Our unit was broken into 2 times since we rented a unit. Both forced entry. Nothing on cameras? And no police report was filed.. I would suggest looking somewhere else. And getting insurance.
I really enjoyed my visit. I got what i wanted and needed. Right price garaunteed.. Jae was wonderful. Thank you Jae.
Jae was very friendly and helpful and patient with us.
Jae was awesome and knowledgeable! I felt good and confident when I left after renting my space. She was polite over the phone scheduling appointment and very patient. I would recommend this facility. Very satisfied customer.
Jae was simply amazing!!!! Her customer service was outstanding!!! She was very informative and I think she is an great asset to the company!!!
Awesome place, great space for storage and very nice customer service highly recommend and also good prices
Excellent service. Jae went beyond to help me during my stressful day.
Great experience good customer service Jae was very helpful
I love this place and the service was impeccable, friendly and bright employees.. Love them
Good service specially by Kalecia
Very happy with the excellent service I received at this location plus the prices were very competitive. The manager was great to work with.
Kalecia was very helpful and nice .
Jae is great!.. Always a smile and friendly service...
The staff is friendly. The operations are very efficient and the facility is very clean. Highly recommended
Shay B. Was very nice and helpful manager.
Shay was very nice she rented me my unit for a great price I enjoyed myself with her she's very professional
Went to location to check out a few units. Property manager Shay was very nice and knowledgeable about the unit sizes, and what they can hold. She showed me several different sizes. I will be back to rent. Thanks Shay you were great!!!!
pm Shay was very nice and helpful she made my move in fun and fast I'm happy with my unit
Shay was very organized and professional, getting the paperwork done on sign in was a breeze! Recommended!
Shay Dynasty and Kalecia were extremely professional and helpful I had a great experience with this tesm! They were nice and friendly, Shays attitude made my move in wonderful
Very convenient & people friendly
I had a great experience at this location. SHAY B. was very professional and helpful. She went above and beyond for me. I will recommend this location to all of my friends if they ever need a storage. I would like to thank her again for wonderful and efficient service.
Juanita and dinasty had great customer service ! They are very down to earth people who really want the best for their customers . I was referred from one one my friends and she only had great things to say about these women . I am truly glad I will be storaging my stuff here , it seems pretty safe .
I Went to public storsge and juanita help me find a unit That fits me thank you juanita
Went to get a Storage was greeted by Juanita she was very nice and friendly she understood my fathers needs what i liked was she comuincated with my father in spanish made him feel comfatable thanks Juanita adn Public Storage
Immaculate service. Very impressed about the altitude of staff.
Juanita assisted me. She was very helpful and understanding of my needs. Thanks Public Storage.
Juanita was awesome and friendly
Juanita was great in informing me of alivable rates on line thank you juanita for your service
Juanita shows un a 10x10 se es so nice año helpfull Thank yo juanira
Very good customer service thank you Jaunita ,very helpful.
I was very impressed with the atmosphere and attention we received from the office staff. They were very helpful and professional. We got our storage and moved in and didn't have to wait for anything. Was able to purchase locks which saved me a trip to the store. After moving in they saw us leaving came tongue door to ask was there anything we needed and Thanked Us for choosing them. Me and my wife were very impressed. This was a good choice we made.
Que was very helpful. And friiendly.thank you.
Great employees with great attitude and very good customer service. Juanita was very helpful.
I have had a unit for a while now and i came in to pay on my account and Mrs. Abby greeted me with a big smile on her face even though the air was out. She explained everything to me with a smile and i thanked her for that.
Very nice location , staff and competitive rates. Mernice was great!
I had excellent service with Keith today purchasing my unit. Excellent customer service
Had a very nice experience renting at this location. Received great customer service from the manager Mernice who took time to understand what my needs are and recommended the appropriate unit .
Mernice is always a pleasure to work with.
Menice cool people
Great customer service by the staff at this location. Had a very nice experience.
I really appreciate Alyssa help in getting the right size storage for my items. She was frendly, courtious, very professional and efficient in getting the job done. thanks Ayssa
Great facility and location. never any problems or worries about my items being in danger. on top of all that, the customer service you receive from Aylssa is superb
The representative was very nice and helpful answering all the questions I have about renting a storage. I recommend this place.
I truly APPRECIATE your employer Aylssa, her customer service was AWESOME!!! Now a days its hard to find businesses with employers who truly CARE about the customer, she was very informative and knowledgeable, THANKS for hire her.
Alyssa was superb. She helped me so much. I would recommend this location to anyone.
Alyssa was excellent. Shes very helpful and is very knowledgeable. Property is always clean and in good condition.
Alyasa and Anthony were extreamly helpful while I was getting my questions answered. They were both of them very profeaaional and there responses were immediate.
Decent price and Good Staff, but Layout will cause you issues it you pull a trailer...entrance will leave you backed up out on 1960, and you have to get out of the car to get in or out of the lot.
I am able to breathe again because Alyssa gave me options in order to make my decision making a easier task. I was able to look at all of the variables I had and received the unit size that was appropriate for my needs. Alyssa is a great asset to this property and the tenants. I also witness's great customer service she provided to a tenant; and to my surprise, as Alyssa is as open with the current tenants, this allows the tenants to work and maintain the property and its rules. Having a customer oriented team member to represent Public Storage has its rewards; and that is clearly Alyssa and the tenants that are represented at this property.
The staff is super friendly!! Alyssa and Chanee are wonderful to work with. Highly recommend using this location!!
Alyssa was awesome, I appreciated the great customer service she gave and definitely will use public storage in the future.
It was great! I was able to check in quickly and the representative Alyssa was very nice and thorough!!
The representative, Alyssa, was very nice and helpful. She was able to get me in a unit right away and process the paperwork quick so i can be on my way.
Alyssa was a big help. Founded exactly what i needed. Will definite go back
Alyssa is fabulous. Very quick and easy to work with.
Alyssa was fantastic. One quick phone call and see returned the call asap. I moved in same day and she was ready for me when I arrived. I hope this great employee sticks around......several other storage facilities could really use her. They were not so nice. Thanks Alyssa...I appreciate it. Donna s.
Alyssa is amazing, it was my first time meeting her but she greeted and talked to me like we were friends. Thats what customer service is , I wish there were more people like her. Thanks a bunch.
When you go here you will be greeted by wonderful and helpful staff members like Alyssa. She helped me get a unit and everything I needed in 10 mins. She is AWESOME!
Elisa is very friendly and gave first rate service
Alyssa was very nice and helpful. She provided excellent customer service I would refer her to friends and family
Alyssa was super awesome today! She actually knew exactly what I needed. Love the hair cut!
UPON MY ARRIVAL I WAS GREETED WITH THE BEST CUSTOMER SERVICE BY CHANEE... THANK YOU PUBLIC STORAGE FOR HIRING GREAT PEOPLE...
Alyssa was excellent. Had called several storage lots and she was the best!....
Great Alyssa
Alyssa was very helpful walking me through my first time using public storage! Made it a breeze.
Best storage experience of my life. If you crave a life altering rental experience I recommend public storage
I went to purchase some boxes and I was surprised by how professional and knowledgeable Alyssa and Chanee were. They gave me some helpful suggestions when it came to packing. I would definitely recommend coming to this location.
Had a great experience with getting my storage unit. Alyssa got me all squared away with the unit and was very pleasant to deal with and talk to. She explained everything and made sure I had everything I needed with my unit and my move. Unit was nice and clean. Highly recommended.
Alyssa is so nice and helpful!
Alyssa was great, good customer service.She got me in and out!
Alyssa was very nice and helpful
Awsome customer service always
Very accesible and user friendly
Awesome experience! Katina did an amazing job for me! Thank you.
Katina was amazing and very helpful!
I'm very pleased with service I receive all time from Ms. Katrina the employees at Public Storage. They give star quality assistance!
Katina has been giving me great service here at public storage she is a very big help and delicated to you guys business and service go team public keep up the great customer service..............
I believe that katina did an awesome job helping us make an purchase at public storage.
Katina was great. I cane in for merchandise.
Hello! I think Katina, is an amazing person, and a wonderful property manager.
The office attendant was very helpful... Showed me the unit before I rented.. Great prices too. :)
I have had this unit since 2006 and the rent has increased every year until now it is way too high to justify the expense. I have tried several times to speak with someone in the office to see about a lower rate and downsizing but have never been able to catch somebody in the office to speak to. I have been there during regular business hours so don't understand why nobody is there. I plan on moving to another companies unit soon because of this.
everyone is so nice, good job.