Public Storage Self-Storage Units at 3555 South Loop W, Houston, TX
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x7.5'Online only price$ 30/moSmall 5'x7.5'
$ 30/mo $40Best Price Label
- Inside unit
- 1st Floor
4'x12'Online only price$ 39/moSmall 4'x12'
$ 39/mo $52Best Price Label
6'x12'Online only price$ 48/moMedium 6'x12'
$ 48/mo $63Best Price Label
5'x8'Online only price$ 53/moSmall 5'x8'
$ 53/mo $70Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 58/moMedium 10'x10'
$ 58/mo $77Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 69/moSmall 5'x10'
$ 69/mo $92Best Price Label
- Inside unit
- 1st Floor
6'x12'Online only price$ 75/moMedium 6'x12'
$ 75/mo $100Best Price Label
- Climate Controlled
6'x12'Online only price$ 79/moMedium 6'x12'
$ 79/mo $105Best Price Label
- Inside unit
- 1st Floor
6'x12'Online only price$ 83/moMedium 6'x12'
$ 83/mo $111Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 84/moSmall 5'x10'
$ 84/mo $112Best Price Label
- Outside unit
- 24 Hour access
8'x12'Online only price$ 91/moMedium 8'x12'
$ 91/mo $121Best Price Label
10'x10'Online only price$ 97/moMedium 10'x10'
$ 97/mo $129Best Price Label
- Outside unit
- Drive-up access
6'x12'Online only price$ 109/moMedium 6'x12'
$ 109/mo $146Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 119/moLarge 10'x15'
$ 119/mo $159Best Price Label
- Outside unit
- Drive-up access
10'x14'Online only price$ 125/moLarge 10'x14'
$ 125/mo $166Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 132/moMedium 10'x10'
$ 132/mo $176Best Price Label
- Outside unit
- 24 Hour access
12'x20'Online only price$ 148/moLarge 12'x20'
$ 148/mo $197Best Price Label
- Outside unit
- Drive-up access
10'x19'Online only price$ 163/moLarge 10'x19'
$ 163/mo $218Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 171/moLarge 10'x20'
$ 171/mo $228Best Price Label
- Outside unit
- Drive-up access
10'x19'Online only price$ 187/moLarge 10'x19'
$ 187/mo $250Best Price Label
- Outside unit
- 24 Hour access
10'x36'Online only price$ 189/moLarge 10'x36'
$ 189/mo $252Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 192/moLarge 10'x30'
$ 192/mo $256Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Houston
Resources from the Help Center
If you've never rented self storage before, we're here to help.
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Here's what you need to know to make the process as smooth as possible.
Southwest Houston Self Storage On Loop 610 Near Highway 90A
This Public Storage in Southwest Houston is located on the south side of Loop 610 between Stella Link Road and Buffalo Speedway. It offers cheap self storage units to the South Main, Willow Meadows-Willowbend area and surrounding communities.
The location features indoor storage units with interior hallway access, as well as outdoor storage units with drive-up access. Some units come with a climate-controlled option and a property manager lives on site for additional customer service needs.
If tailgating before Houston Texans games at nearby NRG Stadium is on the menu, a 5x10 unit is a great spot to keep chairs, grills and other gameday essentials within reach of the stadium.
Companies on both sides of I-610 can declutter the workspace and get back to business with the help of a 10x10 or 10x15 unit to store extra office equipment and furniture, and families throughout the area – including neighboring Westbury, Meyerland and Braeswood – can pack everything away in a 10x30 unit during a major home remodel project.
Easily accessible from Interstate 610, Highway 90A and Highway 288, it's a convenient location from any part of the Southwest Houston community.
This Public Storage is committed to providing affordable self storage units in a wide range of sizes to meet all of the community's storage needs.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 735)
I loved the service I got when I came in to rent a 5x10 earlier in the spring. It’s a very clean property and Susie was very informative when I was moving out. My moving experience has been a process but Susie has made it all worth while and I’m very blessed with the service she provided.
Susie was very helpful in being informative about storage sizes & online billing. The process was smooth.
Did not visit
Worst location public storage has to offer the most unprofessional people I’ve ever encountered and they will refuse to give you any type of name when you ask for reference. I’ve had my storage unit for over a year now not only is the property run down but every time I call I’m greeted like there’s an issue with calling & asking questions about my unit. I haven’t been in Texas since I first got the storage so like anyone else questions need to be asked and all communication should be welcomed if I pay my money to utilize the space. I’m just sick of people acting like their job is a burden when you’re a customer. So if you are looking for good customer service you WILL NOT GET IT HERE!!!!!
Bad customer service I went in and spoke with Susie she had the worst attitude. The property was filthy. it’s rats and bugs everywhere. She did not help me with anything just wasted our time. DO NOT RENT AT THIS PUBLIC STORAGE
Being renting here for a while. Not a great service. They increase rent without notification. Hours of operation are not convenient.
We are a 501c3 nonprofit tax exempt organization which isn’t recognized by Public Storage. Our storage fee started at $100 two years ago and now it’s $190. I asked to be considered for price reduction, as the on-site manager suggested to me, but never received a follow up on my request. I under inflation but this is by far ridiculous. Nice doing business with you.
Looking for the perfect storage place is exhausting 😑 well this young lady Susie, made it so much easier great customer service and pointed me the right direction. Thank you❣️❣️❣️❣️
Needed help figuring out what size unit would be best suitable for my belongings and Susie was a great help and gave me efficiency and grace. The office was clean and I was even offered a tour to see the unit of my liking.
Was having trouble with the app so I called the location and Susie helped me figure out how to properly log into my account and reset my password!!🌟
LOVED the help I got from this location ! Any questions or concerns I had we answered by this lady named Susie! Thank you so much and will be using this location from now on ! And will be letting others know on how kind and helpful susie gonzales was and will be recommending her ❤️
I loved the customer service from Susie! she was very helpful while I was paying my storage. The office was clean and nice, thanks.
i went in today to rent out a new storage, an employee named susie was really helpful she explained everything i needed to know and answered all my questions. I am thankful for the great customer service! 😁
This property has under gone a night a day transformation in the past few years has been unkept . I had the opportunity to meet Susie stopped by this location recently. Very nice I was greeted with a smile once I walked in the door did view the property huge difference .I have visited before and looked completely different even office is very clean organized . I didn’t need storage yet but will definitely recommend this location thanks Susie!
Kovada was excellent help with finding exactly what I needed her co-workers T & Susette was also very friendly and offer help as well way to go Hope you guys keep up the job work
Kovada was super kind and helpful. She showed us around a bunch of units and helped us make the best choice for our situation. Amazing customer service from her!
Kovada was great help today. She has a lot of patience and was able to solve my needs within the matter of minutes.
solve my needs within the matter of minutes.
Very helpful when I was in a time of needing to move at the last minute
Great experience overall!!
Great staff Kovada was very helpful showed my around. I’m definitely recommending them to everyone I know
Kovada was very helpful and polite and helped me get the storage I needed in a time of manner even though it was last minute
Paid my bill last month and the website glitched, taking out twice the amount due. I was promised a refund within 2 days, and it's been well over 3 weeks, and still nothing. No one seems to care, and I've had to adjust my moving plans because of this. Not to mention that my rent has all but doubled in the past year for reasons unexplained. I've never missed a payment, and I pay on time every month. I'd give them a zero rating if I could.
Susie gave great efficient service
Came in to get something out of storage for a function. New update to storage units. Susie was very helpful in explaining update and providing access to storage to get what I needed. My daughter ended up getting a unit here as well. Excellent service.
My husband and I were in need of a storage. Walked right in and received THE best customer service from Susie! I highly recommend this location. She will make sure you get what you need and have you leaving with a smile on your face!
Tierra Green was very helpful and she was very detailed and giving me what I needed I got a good understanding from her she told me everything I needed she actually made my day cuz I was sad and not knowing where I was going to go put my things
I needed assistance with getting a storage, and let me just say, TIERRA GREEN was the absolute BEST! Such a Sweet Respectful Helpful person!! If i could give 10 stars, i would!! Thankk youu!!
Tierra was great help today. She has a lot of patience and was able to solve my needs within the matter of minutes.
Susie was very helpful and made everything quick and easy.
Customer service was beyond excellent and Susie was very professional.....she was very patient and extremely helpful with assisting me.....in my personal opinion I truly believes she deserves a raise
Kovada was Grand Help with pleasant attitude Susie was kind as well Job Well Done to the team that works this location
Kovada and Susie are great with customer service and helping us get settled in Thank you Guys
Excellent service and very outgoing employees
Susie helped us out and set us up with the best possible storage space very quickly!
Susie was super kind and helpful. She showed us around a bunch of units and helped us make the best choice for our situation. Amazing customer service from her!
Susie was a helpful worker. She explained every detail of the rental process. Thanks Susie.
Great customer service.... Susie was a breathe of fresh air
Was looking to rent a space was welcomed by Susie very warm and welcoming sweet and lovely. The rental was quick she explained the rental even helped us get the Public storage app thank you company needs more employees like you Susie Q!!
Kovada gave excellent service will recommend you stop by and meet Lovada she'll care of your needs with care
Gracias Susie y Tierra muy bien servicio buen trabajador Susie gracias!!!!¡
Staff here does not live on site so hours are more compressed but they are really good at their jobs and they work to please their clients. Make a reservation and they will contact you and they stay in touch before and after your get your unit. Susie is the best to help me.
Susie was everything!! Made my experience easy she even walked to my unit to assist me with my lock . Customer service unmatched!!
This public storage location made my experience quick, easy, and affordable. My customer service representative Kovada was such a great help and I would recommend this location to others.
The property manager at this location was awesome (Ms Susie). She was very understanding. Help me to seek out the most affordable rate for my storage. She went the extra mile. Awesome customer service! 5star!!
Very respectable,nice,professional women in the front office! Took care of me and made sure everything was clean before move in!
I’ve had the best experience here! Susie was beyond helpful and knowledgeable. This location has all of my respect!
Susie is awesome! Great service
Cesar was great
Susie muy amable bien profesional 🙂 gracias por su ayuda!!!!!!!!!!
Susie was absolutely amazing and super sweet and helpful. Unfortunately, management no longer allows them to post a sign up when they are out of office or out to Lunch, requiring you to call corporate to see if someone is actually there. If I had known she was simply out to lunch I would have had no problem waiting for her to come back.
Susie wa very handy and helpful
Susie Doll and Melony were awesome there customer service was amazing. Thanks ladies!!!
These people (district manager and corporat) lied when they promised to refund my money for a storage never used... horrible place!
I have been meaning for about a week to leave this review, but between preparing to move and the holidays it has continually slipped my mind. However, I was assisted by Susie upon my experience with this location. Sweetest lady ever, very detailed, friendly, knowledgeable and overall so very helpful. She toured me around the complex to have a visual look at the storage sizing, gave her personal best opinions and was just very warm and welcoming. Definitely the best experience I’ve had in a long time. Some people can be very grumpy and mean and make the moving process even more stressful than it already is, but she definitely deserved 100 stars if it was possible to do so. Keep being great and your honest sweet self. It doesn’t go unnoticed. Please give her a raise, she really deserves it!
Nasty stirages no lights holes in wall no restrooms and on freeway so not so safe
Susie was awesome! She greeted me as I came in. She called me to confirm my reservation. She showed me the space before renting. I couldn't have asked for a better experience. Believe me customer service is very important 👌
Susie and Melony were extremely helpful in assisting me move someone else’s storage unit out. Susie got me verified to do so and communicated thoroughly during the two day process. Highly recommend this location!
So disappointed with the service at this location. Very unprofessional. I paid online in advance for a storage with a move-in date of the 28th. I ended up not needing it, so I moved out on the same day, took my payment off recurring payments and called to inform Public Storage that I didn’t need the space and would like a refund. I was fine with the $29 non-refundable administrative fee even though I and the computer programming technically did the administrative work. I was told it would be a couple days. Six days later, I get an email saying I had just moved out and I was being refunded for the lock only. Of course I called and Public Storage took care of everything, but this location will never get my service again.
All the same time as my Bussince
Pretty nice so far and the staff was very helpful and navigating everything
Susie very helpful professional and great and she did everything I expect her to do a bomb above and beyond expectation
TEN TIME 100 . SUSSIE AND SAMANTHA GREAT ATTITUDES PROS ETC. AND BEYOND... AND A HECK OF A LOT BETTER THAN THAT NOW WHOEVER DON'T LIKE IT KISS MY HEE HEE HEE.
Came by early this morning seen a new face here at this location property is clean and Susie she was very patient and and great help thank you!🤩🤩🤩🤩
Susie was very helpful, incredible keep it up guys
Susie is a great help! She really knows what she’s doing. I recommend this location to everyone! When you come to this location ask for Susie :) I was berry pleases keep up the good work. Thank you!!
susie was very helpful i needed to transfer to a bigger space once i entered the building she greeted me with a hello and a smile . she helped me by giving me a cart with wheels because i’m injured at the moment and needed assistance. Thank you susie !
Won an auction online before i got to the location I spoke with Susie on the phone she had everything ready. Once i arrived to the location she walked me over the the unit and explained the process very quick and easy appreciate your help!!!!
This particular Public Storage location looks like the oldest prison that I ever saw on television it's hot it's nasty and sweaty it's it's unbelievably offensive the storage rooms look like a prison go and check it out also there are no working restrooms so after you packing everything with your family or your friends you have nowhere to even use the bathroom or wash your hands front desk staff don't even know what's going on they have no idea when they'll be able to use a working restroom again either check it out if you must#you know I keep you posted
Melony was most helpful finding everything I would need for my move thank you so much for all your help you are amazing
Kinda pricey but you understand that it's the best location! 👌
I really appreciate Melanie’s help this morning. I was drained from moving this weekend and she was patient, clear and considerate with me. Even after I asked her the same question 5 times! I really like the customer experience provided to me today and also the fact that you can use gate access from your phone is super convenient. I will definitely be renting here again! Thank you!
This is a wast of money and a big scam ... I started off paying 77 dollars now a pay over 100 for a smaller storage
The conditions of this property is horrific. For the past few months, the dumpster stayed full with trash all around it, the property is unkept, there is only one person for the entire property who appeared unavailable and incapable of addressing the power outage on my storage unit. Last month, the gate was broken and the area by my unit reeked of urine. Corporate office need to walk through this eye soar and see how it is managed. Truly ask why you are charging and increasing in the price of these dark and unkept units. There are other Public Storage nearby that are in much better condition, offer better customer service and is well lit and safe.
... for services that I never received; and then went up on my storage rent. I have been spoken to in an unprofessional manner. I feel that there are things that should be publicized about the service that I am receiving at this place. Each call that has been made in attempt to get my issues solved, have been unsuccessful. In one phone call, while trying to get an issue resolved, there was a mention of my property being at risk..."You gone pay or what?"... "That's your stuff in there!" There's more... In this case, not only is the customer not always right, but when there's a collaboration of unprofessionalism and wrong doing the customer is subject to find a resolution that subjects the base of little or no compromise.
Nykia. So when I went in to the public storage office it was 2nice lady's that took good care of me I was doing so much an was so fustrated but when I saw them helpful lady my day got better so I want to thanks them lady's for they help thanks.
TERRIFFIC young woman who works here
Nykia awesome service
Nykia great person thank for the help
I had an issue last week and I was not treating fair but I came today nykia was amazing thank God for her
The lady Melanie was very helpful.
Nykia was a wonderful person to work with I just recently moved here and wasn't sure off a good place to put my things into as I wait to receive my apartment she made sure I was comfortable with leaving my things there
The girls are great
Nokia has great customer service she help me a lot today
It was cool for awhile until they started stealing out my storage. Had to move my stuff out. They been probably stealing for years. Something I couldn't find because I bought 2 of each.
Nykia is super awesome！！！
Stored items here for about 5 months. From start to finish I received the best customer service from all employees I encountered, especially Nykia. Uber helpful and kind. I wouldn’t hesitate to rent again.
Nykia has great customer service she help out my mother in professional way
Nykia. Was very. Helpful Awsome !
Nykia has great customer service I love coming here
Very clean place and staff is professional
Nokia has great customer service
ladies are very helpful
Excellent customer service and responded in an expedited manner to all my concerns. I highly recommend this facility if customer service is of importance to you.
Cost to much and didn't keep to the advertised price
Nykia and A.J were spectacular! Theirwarmth and professionalism were refreshing. They helped me get the best storage unit and the best deal! I would definitely recommend this location to anyone for personal or business.
Mrs.Nykia she's the BEST PROFESSIONAL PROPERTY MANAGER IN THE WORLD TO ME .TAKES HER TIME AND I'M AT THAT LOCATION BUT EVERY TIME I COME SHE'S ALWAYS AVAILABLE WHEN I'M THERE PAYING FOR MY STORAGE
Nykia always provide me with great customer service i recommend coming here
Nykia has made my public storage experience very pleasant. She was very professional and informative. I would definitely recommend that this location be the storage place you would want to go to in that area. Thanks Nykia! 😊
Nykia was very helpful
I love this facility they really take care of their customers!
Nykia was great , thanks!
They were very professional and helpful!!!
Nykia was very nice and helpful. Good service.
This is a great location for storage. From customer service starting with Nykia to the rates for the units.
The manager Ms. Nykia was AWESOME! Professional approach, great listener and problem solver with compassion. She gave precise information and verified it as well as asked if I had any questions that she didn't answer all while answering the phone with patience as well. Amazing and appreciated considering the day I had been having. Reminded me of what real Customer Service means. Thank you Ms. Nykia
Kyria was fantastic!!!
Nykia was awesome! Much more help than expected! Would definitely recommend this storage place for any one!! Thank you so much!! 😊
Nykia was such a great help. She was able to get the ps app on my phone
Got me a space today and Kyria was so helpful and friendly. Thank you for your great service.
Nykia and ladies where great help Nykia help me set my app up
Nykia and Kyria were super pleasant! I came in to get some boxes and reminded of why I always have public storage for my box and storage needs, quality customer service.
Kyria Nykia wounderful ladies
I discovered I needed a larger unit. They were able to quickly transfer me over and at a fair price. Great service from setting up the app to matching my location preferences.
Nokia was super helpful
Nykia was helpful
Nykia has great customer service
A colleague and I needed a place to store some of our books and classroom furniture and found this storage facility through Google Reviews. We had a great experience. Rental prices are competitive with other storage facilities in the area. There are security cameras, gates, and key locks to keep your belongings safe. Nykia was friendly and knowledgeable. She patiently showed us each of the options we asked about and quickly got us set up as soon as we made our decision. We are also impressed with the App - it not only allows you to manage your account (payments, cancel date etc) but also to open the gate. Definitely a 5 star experience.
Nykia jonay was very helpful and efficient. Knowledgeable and great attitude. Easy process . Thumbs up!
Nykia ..I do appreciate your service.Great customer service. You walked me around the property ...till I got the space that I was searching for.Thank u
Nykia help me with app greatly appreciated her for her help
Nykia has great customer service skills & was very helpful. I would definitely recommend this location to anyone in need of a good place to store their items.
Nykia was pleasant to talk to
This young lady at this public storage is very helpful I made a mistake by leaving my items inside the hallway and she explain to me why she had to throw them away not only did she come and help me retrieve my items she made sure I was okay I will recommend coming here to see the property manager she is wonderful
Nykia has amazing customer service she had me laughing the whole time
Nykia was very helpful
Nya was great
Nykia has great service
Nykia I love u so much thanks for u help!!! ❤️❣️👍🏾👍🏾
Nykia is the BEST!!! She made renting my unit smooth and easy!
Nokia at the front desk has excellent customer service. She made getting into my storage unit quick and easy. The facility is well monitored with surveillance cameras and has multiple entry/exit points making it easy to maneuver my large moving truck.
Nokia great service
Just stop in to pay bill Nykia was great as always
Just walk in for space was given great help with nykia
Nykia sweet girl
Nykia and A.J cool people
Nykia always have a great attitude
Nykia is very good sales person!
Nokia provide great service
Nykia provided great service
Nykia is very helpful to be every time I come in
Excellent customer service Nykia and Diamond
Nykia was such a great help today she truly a Blessing
Nykia was super helpful with my moving guys customer was lose on property she guide him to the space and made movers feel great
I would definitely recommend Nykia to anyone who steps foot on this property. She's so sweet and honest with SUPERB customer service! She gave me a sense of peace while getting through this rough patch in my life. Her spirit is everything!
Nykia, Was wonderful and extremely helpful. Great customer service. She’s a keeper. Luis Del Arroz
Nykia has great customer service
Nikea did an amazing and efficient job of helping us into our unit. The gate login from the cell phone is wonderful. Nikea as well as the property gets a 10/10.
Nykia was helpful in resolving an issue and got back to me very quickly. Appreciate her help!
What to say, property manager Nykia is absolutely amazing. She goes above and beyond! I must say I would not rent public storage, if Nykia was not the property manager. She makes me want to rent and continue to rent, due to her impeccable customer service.
Awesome customer service. Nykia was so sweet and helpful! Glad my belongings are safe with public storage!
Nykia was such a great help to me
Nykia great took time off here break while she was eating to help me excellent service thank you!!!
Nykia is super friendly she always speak when she see me we have a national account with the company GREAT SERVICE
I’ve been having troubles with other stores for a week now and nobody seem to understand my problems or can help me with my problems until today. Nykia is the most AMAZING person and very caring. She was so helpful and very informed with the company policy and knew every single thing I asked her. She gave me various scenarios about what I can do to help me with my problems. She was very patient and directed me to any additional information I needed or wanted! I really appreciate this store and how she actually cared about what I was going threw even though I didn’t come in the store with the best attitude. I left with the biggest smile on my face because I actually fixed my problem that I’ve been dealing with for so long. Thank you again Nykia.
I am appreciative of the personable support and service Nakia provides. I am glad she is managing the property. Great leadership!!
Nykia great customer service
Nakia is AWESOME!! I have been with 3 different Public Storage properties and I must say they need (3) NAKIAs'... She was PRICELESS!! SHE walked the property (SAFELY), even during this pandemic she had nothing but EXCEPTIONAL SERVICE!! I left Public Storage in November but that didn't stop me from bringing NAKIA a small token of appreciation during the HOLIDAYS.. NAKIA thank you for everything..
Nykia was helpful in helping me find my email to set it up
Nykia was awesome super helpful with any questions I had & anything I needed I highly recommend this Public Storage facility to store your belongings..!! Thanks Nykia....💙
Service was great. Customer service agent Nykia I think that's the spelling was exceptional. I'm huge on customer service. She walked me through every single step. Very careful and very detail. I like her personality always nice and friendly
Ah staff are funny ppl come see them
Nykia is a great manager I encouraged you to come see her
Nykia is such a great asset to Public Storage. She is very knowledgable and experienced. She addressed and assisted me with my concern and got it resolved! Great job! Working with Nykia makes life so much easier!
The service here was great. Any question I had was answered and with such a great attitude. I met with Nykia when I was all done with the unit and they were extremely kind and helpful. Overall very satisfied with this location.
Very nice manager (Nykia).
Nykia really helped me out! She was able to locate a storage space for half the price of what I pay today!! Above & beyond in customer service!!!
Nykia had great customer service I ever experienced
Nykia have great service
I love the great customer service
Nokia great service
Nykia was helpful
Nykia wounderful help
Nykia has good customer service
Great service very helpful and friendly
Nykia. Awesome service
Nokia was very nice and great customer service 😍
We are super happy with this public storage. They people that work there are amazing and really help. They are super communicative and really seem to care. The facility is clean and safe and we never have any issues. We definitely would recommend storing with this company at this location.
Excellent staff members that goes above and beyond for their customers
Nykia was kind, friendly and knowledgeable in getting me a storage unit...
Nykia nice lady
Nykia was very friendly and very helpful. She helped me find a storage unit.
Just moved to Houston and had the most best experience. Aj and nykia we’re both helpful and made it so easy for me the best people I met since I stepped foot hear.
Nykia was so. I’ve and helpful, she answered all of our questions and went above and beyond with her gracious customer service assistance. Thanks Nykia!
Nykia was helpful
Nykia was awesome!!!! She helped me with emptying out my storage and offered great customer service!!!
Wonderful service from Nykia, She is a wonderful person...customer service skills was on point and she made sure we was ok as in moving in and making sure we was good....Just thecright person to run a business.....
The staff here was very helpful and attentive to my storage needs. The ladies were friendly and knowledgeable of the contact terms and fully disclosed all charges so that there were no surprises in getting my unit.
I had a serious issue with my storage unit lock today and the 2 ladies in the office (Ms. Nokia and Ms. Angela) fixed the problem immediately! They were extremely professional and courteous! Thanks so much for your help!
I had reserved a unit by phone and he was so helpful. He help me find a bigger unit at a different location which was not too far. When I got there they were ready for me. I am so happy they all helped with my needs from the very beginning. Nukia & Angela were so helpful. So kind, they made me feel so welcome. They gave me outstanding service.
I came from the north side and was told i can get in my space but i get there now i can not nykia help me access my space
Nykia was helpful to me she great person
Nokia a really good working and a good helping the best 1 here I will be back
Shout out to Shauntay for helping on the phone and in person! She was quick! Great job!
Nykia is a very nice person, she was very helpful and I am very thankful for stopping by her store.
Always helpful and so kind. Great customer service
Nykia wonderful customer service so very helpful and friendly I love coming to this location
I had the best experience of my life . Nykia and Angela are very helpful and kind. I recommend this place. Clean storage and nice people working there.
Nokia is great
Nykia help with my question to e rental
Ladies are funny and great
I had an issue and Ms nakia help me with it today she great at explaining and helping me understand more
Nykia is the best employee that I have Encountered. She helped me with all my questions, and even on the hottest days she never stopped helping I saw her with other customers and she is amazing I am so lucky to have met her.
Nokia has great f7stiner service skills hate to leave her but ny house is ready
Aj was really helpful and extremely friendly. Great customer service
Ladies are nice here
Great service nykia has
Nykia has great customer service please if I need a storage ask for her
Came in lady where nice and answer question
Ladies are nice
Ladies are sweet
Aj nykia good
Excellent staff they helped me with finding the size boxes I needed. Shauntay explained to me how important it is to have damp check in my unit. Great customer service.
Great customer service. Shauntay was very helpful. She answered all my questions about the erentals.
Perfect Store Great Customer Service
Great Customer Service!!!!!❤️
Excellent customer service
Nykia was amazing she was very informative and kind I recommend storing here!!
Nykia service was great
Great service these are essential employees great service
Aj was very excellent at customer service and very knowledgeable of the bussiness. He made the process quick and didn't cut any corners. 10 out of 10 or 100% customer service rating !
Nykia was amazingly energetic and super knowledgeable. Efficient, professional and a joy to be around. Excellent service and a remarkable improvement from previous staff.
As. Mover Ms Nykia was nice and welcoming
Nykia was a great help to me. I even download the app to leave a review
Nykia, is very professional and I've enjoyed doing business with them, and would recommend.
Nykia help me with my storage that save me alot of money great job
Nykia and Jada been very helpful to be today these ladies are great
Jada and Nykia Are sweet ladies
Nykia is a really great manager and has really been extremely curious and proficient in her job.. very friendly and kind..
Nykia was a great help! Got me thru my hard troubles! Very great experience here!!
Jada and Nykia were wonderful and very helpful to a really tired and impatient man as grouchy as I was they still were very very nice women. I will definitely use their location again...
The five stars are for Nykia and her staff. She really cares about her customers and it shows. She is helpful and considerate. I would keep renting my space, but have moved further away. I know that I can recommend her to anyone in the area looking for some extra storage space. She is great.
I came over with my friend and Nykia professionalism with great I recommend this place to anyone that's looking for storage unit
Lady at the front desk was very kind and helpful
This property is well managed. AJ was the agent I dealt with. He is great at his job. Very knowledgeable and he helped put me at ease as I. Moved in. Thank you AJ and Public Storage for having AJ as a representative of your brand.
I received 5 Star service from this location. Nykia and Shauntay turned my stressful situation around and I left with a smile on my face. They were both very professional and actually "cared" which is rare these days! The outstanding customer service began as soon as I walked in the door and had absolutely NO IDEA what I needed. They asked all of the right questions to find out what size unit I needed and how often I would need to access my unit. I was complaining about my brand new mattress that I forgot to get a cover for, and they suggested one that they had and it wasn't expensive like I had thought. They were both super friendly, highly efficient and were SO patient with me, as I was all over the place that day. This Public Storage location is blessed to have them as employees and I will definitely 'spread the word' and recommend going there! Thank you Nykia and Shauntay:)
Nykia is a woundeful person i lost my review card and stop by to get another. The place is always clean and she and coworkers have a smile on there face.
They are great ppl
NYKIA is very helpful every time i come in there times i come in and she allows me to vent.
Nykia a great person customer service was great
Nokia is a great wonderful individual
Patient, careful attention helping my elderly mom set up auto bill pay. Thank you! Nice people, affordable and close to home.
A.j took care of me
Moved in around 2013 because I just needed a place to store some things. Property wasn't that great. Dumpsters were always filled with trash and trash was everywhere. Lights didn't work in the inside hall so you had to prop a door open until you could get inside your unit and pray the light wasn't out. NOT THE CASE NOW! The manager Nykia is AMAZING! She has lights working, cameras up, trash is gone. It's just really really nice now. She helped me with an issue with my unit and bent over backward to help me out. Can't say enough good things about her and the rest of the staff there.
Nykia made my day when I was in search of storage. She answered all my concerns and was very patient in the process. Her customer service skills are exemplary. The entire process was handled in a timely manner and I am grateful.
A.j and Nykia are great peoole they make me laugh everytime
Shauntay called to let me know that my Payment didn’t get paid and called with great customer service to get it taken care of. Thank you very much.
AJ gave phenomenal customer service and overall helped me have an above average experience. Would def recommend this store to handle all your needs and meet your expectations.
Great Customer Service!!!!
A.j. did my rental he was amazing
THIS STORE IS ABSOLUTELY AMAZING the lady that helped me I believe her name was Nykia she was so sweet and knowledgeable I WOULD DEFINITELY RECOMMEND THIS LOCATION 😁😁
I absolutely loved how wonderful nykia was when I came in, I would recommend this place to all who is looking for a unit
Nykia is so sweet l love her
I came in and look at a space and nykia the property manager was very professional and attentive and smiled and was very pleasant and I truly appreciated that
Shauntay and ladonna was awesome they make a great team...they made sure I got the right space and also helped me protect my items
Great customer service. Very friendly staff they answered all my questions.
I highly recommend this place. The staff is very friendly.👍🏽
Nykia has a great and friendly personality
Very well manned
Ms.Nykia and Aj was very polite they had great customer service thanks you
Aj very helpful great customer service
Great Fast and Friendly Service
I love this place
Price is still to high for old place like that.no heat or cool storage space at the time I rented space .people working there is nice.
Great experience overall! Andrea was very patient and understanding of what I needed, she took the time to check and show me multiple units until we found one to my satisfaction. Andrea and her colleague both provided excellent customer service!
This place jacked my rent up 30 bucks. Times are terrible!!! I’m done with them!! Bad business
My experience has always been great at this location. Property manager Nykia is awesome she is very compassionate and caring and always putting the customer first.. She went over and beyond for me personally in helping me getting my account situated and i am very appreciative of her and it is great to know there are still some good people in the world....thank you again
Aj was a great representative and possess the personality that is warm and polite. He served me at a high level of professionalism.
Nykia- she’s a wonderful person and sweet
The line was a bit long but once I got to the front, Andres made it worth it. We were kicked out of our apartment and needed a storage until we find a new place to live and she was sympathetic and helped cheer me and my wife up... thank you
Nykia was very professional, and helpful in assisting me with finding a storage unit that fit my needs.
Nykia is extremely professional. She assisted us in moving out of two storage spaces without any problems. Our organization is so impressed with Public Storage that we moved our property to another Public Storage facility almost a stone's throw away.
Very helpful and super nice
My experience was excellent. Both ladies was nice and one of them Nykia, went above and beyond to make my moving experience less stressful.
AJ was really really helpful. His customer service was warm and he answered every question I had. He was extremely professional and he had a very cheery disposition! His advice on how to make the best out of my storage was very transparent and honest! I’m a first time storage customer so I’m glad he was the one to help me feel secure in my move!!
Awesome office staff! Make surely ask for Nykia when you go. She made my experience one to remember. She was very polite and informative!! They also have great rates!!
Nykia , was extremely helpful and very kind. My experience in meeting her was awesome. She has been more than helpful. I believe she needs a raise because she goes beyond what is expected. Every time I come she is always helpful and sweet. I will always use this public storage location as long as you keep her around.
Big shout out for a lady named Nykia she has been more than helpful to me. She is very polite and concerned about my needs. She even checks on me when im in my unit. She makes coming to the storage special. I enjoy talking to her when im there. She cares truly about my experience here. She ask if i need additional boxes and bubble wrap . She makes my day. Great employee in her. I can tell she likes her job. So sweet !!!!!!
Thanks for letting me know about the idea
Andrea and Aj are really friendly. Great customer service.
Good customer service! Andrea did a good job!
Nykia does a wonderful job with customer service ,she's very caring and understanding
Nykia and Aj are great ppl when i come in the office it always great energy. They are funny ppl when u need a space look for them
Excelente servicio muy limpio el lugar creo y esta en un excelente ubicación y los asistentes elaine,sulma, lashonna excelente atención al cliente
AJ and all the staff were very friendly and helpful.
I went in the storage September 30,2019 and the young lady Andrea McGee was super helpful and positive . I had multiple questions about renting a unit and availability . She answered all of them and she had great energy and a huge smile . I really appreciated her help .
This public storage has some of the most the most helpful managment especially Andrea McGee she helped me and my family with getting a storage I highly recommend other people to choose this location. I recommend you come to this location.
Andrea was so nice when she helped me. They met every need and I would recommend this place of business
The team is great
Nykia and team are nice
Nykia is a great person
Aj is a great person he help me move in smooth and easy
Great service Nykoa was awesome!!!
Great sale person A.j
I haven't had any problems at this place. One of my friends and I have six units between us at this location and one of their others close by. They do limit access at certain hours but it is fairly secure even in this neighborhood
Ms andrea was very help and her customer service is amazing she were very helpful and kind made my experience over all an wonderful I thank her for helping make it an great experience I'll always recommend this location store 23704
Nokia and Aj are great people
Nykia was very helpful and pleasant. It was a great experience working with her. It was the only place I found that had the size storage unit that I needed. Very accomodating.
Desk personnel is very friendly and personal. Have quick assistance from when you first walk in
Aj and Nykia were excellent and helped me every step of the way.
Nykia is awesome
Nykia and roshuna are sweet ladies
Nokia and roshan are great ladies they took my payment while closing thanks ladies
My experience at public storage was awesome! The manager Aj was so informative and thorough, he awnserd all my questions patiently and I had a LOT of questions. Overall great customer service.
Was very plot and sweet helped me with everything I need to know
nykia is a great person i love coming here
Nykia great property manger
My storage unit has been broken into twice. The automatic gates are always breaking down, and the customer service is terrible. But they're cheap, so I guess you get what you pay for.
Basic storage at a good price
Nokia is a great up thanks for being nice n sweet
Nykia is great as a walk it was quick thank you
Nykia was nice lady helpful
Nykia was amazing. She was knowledgeable, efficient and had wonderful advice! Thanks for such a wonderful experience and Public Storage for great pricing!
Cristen and Roshuna were excellent! We were greeted by Roshuna initially. Cristen showed my husband and I the unit very professional staff.
Christen was phenomenal!!! Super easy transition!!!
Nykia went above and beyond to assist me. She made no hesitation while it was pouring down raining to check several units for me. She got soak and wet and still wore a smile. I will definitely continue doing business here and will be referring other family and friends.
I was greeted with a smile by the clerks. The sercive was great.
Roshauna nykia great lady
Roshuna was very helpful. Quick process and easy explanations. Was in and out in no time.
Cristen is a very sweet and professional young lady. She explained everything completely and thoroughly. Thank you Cristen for being so very nice to me and my family. Public Storage this young lady needs a raise. From the time I walked in to the office it everyone was professional. Although they were busy the line moved swiftly. I was so relaxed the paper work was easy I am very happy with my service thank you again.
Christen is awesome. She provided us with excellent customer service
Employees were very kind and detailed in helping pick out a unit!
Cristen was very helpful and informative. She gave many options and offered to show us the sizes. Shortly after deciding on a size and beginning the actual transaction I was given a paper and asked to complete a google review. Felt compelled to complete a five star survey in presence of staff. Was forced to buy their $20 cylinder lock because that is the only way the door would lock. Also required to purchase insurance which was another unexpected expense.
The office staff and especially Nykia were awesome!!
The attendant was very knowledgeable,curtious and helpful
Cristen was great...
Quick service with Cristen and Roshauna. They got me into a newer cleaner unit, showed me shortcuts around the area to the new property, and made sure all information was understood. An easy 5 stars.
Cristen was great to work with and so helpful!
Kristen helped me out. She was great. Made the process quick and easy. I definitely recommend her and public storage
Great customer service from Christen
Cristen is an amazing employee. She took the time to help and was nice the entire time.
Nykia was very helpful and friendly. Great location, but a little old and needs to be updated. Everyone was super nice. They were willing to explain all my options. Looked at several places but settled on them because the staff there makes the difference. Only problem I had was with pricing. It is $1 but the administration fee and the lock price does make a
Cristen was very helpful and very professional that you for her
Hi, just want to give "KUDOS" to one of the employees at the Public Storage at 3555 S Loop W. Ms. Devonia-23704. I asked her name so I could let the management team know about this awesome young lady. A big mistake was made and I was told that everything in my locker would be sold. I was very upset of what I was told over the phone so I went to talk to someone in person about this matter. When I arrived Ms. Devonia could see I was very frustrated and without hesitation she made a few phone calls and got the situation at hand solved. I just want to thank her for thinking fast in an awkward situation. On the way to remove the pad lock on my unit she continued talking and that really impressed me because the silence would have made it a very unpleasant walk. Thanks again Ms, Devonia for such a "GREAT" job. Cynthia
The customer service was awesome! Cristen was knowledgeable and very friendly!
Nykia and cristen are so helpful ...
nykia and tiara are very nice ladies
Great workers very professional and explains things in person and on phone...
Had a good experience at this store. Cristen was very helpful and knowledgeable. I felt like I was in the right hands!
Cristen was amazing & very sweet! She has wonderful customer service & was very understanding!
Came in today with questions concerning storage units im shopping around for the best prices . Cristen answered all of my questions with a smile and was very patient with me even though I asked a several questions. Even if I don’t decide to store here just my experience made me feel welcomed and excited =)
Great customer service. Cristen was very helpful.
This best experience I ever had at a storage facility especially one person who help me I believe her name is Cristen she really help me get the right size unit I needed and what a get price.
Great service always nice and helpful Cristen is a sweet heart.
I was satisfied with my experience. I received excellent customer service. All of my questions were answered. And I was able to do what I needed in a timely and efficient manner
I had the opportunity to work with Cristen! She was so helpful, assisting me with all of my questions! I am moving into my first apartment and I needed to store a few items away. She was able to explain all of my options and helped me make the best choice for my budget. I am absolutely satisfied with my storage space! Thank Ms. Cristen!
Very Friendly Staff. Nice environment. Cristen assisted me in finding the perfect unit, she was very helpful and friendly!
Great service enjoyed going there a lot
Cristen was very nice, informative, & answered all my questions perfectly!
Nykia and staff were very helpful and very courteous and answered all my questions, will use them again if I have to . Will be recommending them to friends and family . Thank you Nykia and staff .
I came in to get some information about the storage units and Cristen was great. She helped me with everything and kept a smile on her face. I truly felt welcomed.
Cristen always stands and greets me with a smile everytime i come in
Cristen was very helpful and nice
Tiara was great! Ty for the great service.
Nykia is nice and she helped me right at closing. I appreciated that
Great service, and everything helpful
Tiara was best
Very helpful and resourceful! Awesome customer service! Tiara thanks for the great experience and assuring me that my things will be safe and secure!
All of my questions were answered and I felt satisfied with my purchase. Tiara provided great service!
Nykia tiara are great came to pay my grandma rent they are sweet ladies
Quick and friendly service
Very good workers with customer experience. Tiara assisted me and was very knowledgeable and helpful. I would recommend this location. Thanks!
Nykia was very nice to me
Provided Good Service Tiara helped find the unit with an affordable price today.😊
It’s a great place and nice environment. Friendly workers as well..
I’ve had bad experiences with other storage places, so when i went in i already had my guard up but the cashier Tiara was super friendly and made sure i got everything in needed . I would 100% recommended public storage !!
Devonia was a great help she took the time to explain everything to me she is the best!
Tiara is the bomb! Thanks for your help
Cristen and nykia are great gals
Tiara was an excellent representative for the company and worked with me with patience, knowledge and a friendly smile.
Cynthia was really helpful!
This is the best public storage facility. Nykia and the staff are always nice and helpful. Feels good to see bright smiling facing who take pride in what they do. I Will recommend anyone here.
Natasha was amazing, friendly, had a smile on her face, and she walked n the bad weather withe to the storage and changed my storage to one on the first floor to accommodatee and all of my items. It was great working with her.
The staff is absolutely amazing! They provide detailed information regarding the property, accounts and also your storage space. I’ve used them for a couple months now. They’re amazing! I never have issues with payments or my account. I genuinely appreciate great customer service. Not only are the providing excellent customer service. They’re extremely detailed and nice to a fault! These ladies give the feeling of family! Thank you for always being amazing with each visit!
Nice facilities and Nykia is very pleasant and friendly.
This storage is infested with rats!! All of my furniture is ruined, Nakia who works at the front was very rude an disrespectful, she lied an said she was scared when she lied about proper Protocol
Public Storage is a great place to store. Professionally-run. Clean and safe.
Nykia was the best. She deserves a raise. Not only did she stay a few minutes late to help me get into my unit she also helped load my unit. There was a newer trainee that was here earlier that took 2 hrs not only did she turn my whole experience around cause it was bad she turned my whole experience around. I actually would recommend the location because of her.
This Location takes care of my things even though under construction.
Ms. Nyka was very polite and helpful to me walking me step by step through the process, she kept a smile on her face the hold time she was very easy to talk to so thanks again
I had an appointment scheduled for 5:30 p.m. on 12/28/2018. Nykia was the only staff on site at this time. While I was waiting to be served she served several other customers -while answering the phone -professionally, courteous and without missing a beat. In all I was amazed how courteous, knowledgeable and professional Nykia remained during my entire time at public storage . I would recommend this location
Not enough knowledgable people to help you with anything.
I had a wonderful experience. Sasha was very helpful and explained everything to me in great detail. I would recommend anyone to do business with them.
Sosha was very helpful, I had a great experience.
Filthy and run down best describe how this place is kept. So sorry I picked them but was in a jam. UGH!
Sasha checked me in and did a wonderful job of explaining everything. I am due to move in this afternoon and look forward to working with the wonderful staff. Everyone in the front office was so friendly.
Sosha was great, she made my move in as easy as possible.
Great customer service!
Came inside to make a payment and the ladies and gentlemen were very nice and patience. Also this place is very clean.
Devonia Nykia are sweet ladies
Most respectful and courteous place. Ms. Nykia is very helpful and knowledgeable of what I wanted and suggested what I may need.
Place closes at 5:30 everyday. Kinda tough
I was so happy to see Miss Nykia back she always help me Great customer service
Nykia and Devonia were very curteous and helpful in all aspects. They are very professional and answered all my questions and concerns.They made my reservation process fast and easy. Thank you ladies!
Nykia always helpful and friendly her smile is to die for check her out. Her customer service man, nice to see people like her still around
Nykia and Sosha Were very helpful and informative and answered all of my questions
The staff nice and very helpful. The location was very clean and organize. Ms. Sosha and Ms. Nykia always will have my up most respect
Two lady's was very very helpful with my move thank you made me feel like I was someone ms sosha
Sasha was great and I loved her service.
The best service and so attentive to there customers,thank you so much
Excellent team!!! Knowledgeable and very professional. Use them every time and refer everyone to them.
Went "late" on a Sunday and got "locked" in while husband got locked out. We worked it out.
I was shown the property with Alvaro and Taryn who was very patient and thorough while I made a decision on what i needed in space
Ariel gave amazing service and will recommend this location. Very affordable
This location is one of the cleanest and organize i have seen. The two workers who was there greeted me with the up most respect. Ms. Sosha was very knowledgeable and super helpful
Ariel is the BEST!! Her professionalism and great customer service was greatly appreciated!
What can I say blunders Bundy's Brothers I rented a room and for some reason through the grace of God I didn't get my stuff taken because they and put it into the system the wrong storage number not my fault had to ride 20 something miles to sign a piece of paper and save 6 bucks on my next payment not worth it but over the long home it will be worth it but am I going to be there that long that's the question 6 bucks sign a piece of paper wow
Ariel & Alvaro gave excellent customer service and a great price on a storage unit..... 😊😊😊😊
THEY HAVE A SCAM GOIN ON IN HERE OF SOME SORT, MY UNIT GOT BROKEN INTO THE FIRST MONTH AND MY VALUABLES WERE STOLEN!! 😭 SO UPSET, THE UNITS NEXT TO ME ALSO WERE BROKEN INTO THE SAME WAY (THEY CUT THE LOCKS WITH SOME SORT OF TOOL) NOT ONLY THAT BUT THE ‘MANAGER’ OF THIS STORE KNEW THAT THIS WAS A USUAL THING, WHEN I REPORTED TO COPS THEY SAID THEY ALWAYS GET CALLS TO THIS LOCATIION...WISH I KNEW BEFORE I GOT MY UNIT!! I GIVE THIS PLACE 0 STARS!!!
Great service! Ariel and Paul were very attentive n thorough explaining the units.
Love the service in this location Ariel was very informative and patient with all my questions.
Ikea was super helpful and customer friendly!
Sad to say, I have a storage unit here and the management is dismal. I've reported trash and mold and rat droppings multiple times, They Don't Really Care. When I contacted their main office I was told they were changes being made, but I haven't seen them yet. Had I not gotten such a great rate, I would have never been there to start with. I would say there's other options in the neighborhood, do some research and if you just need a cheap place, hopefully they'll turn this around shortly.
Paul made a dreaded move as painless as it could have possibly been. From the time of the friendly greeting by the staff upon my arrival through the completion of my move, he was professional, friendly, kind, and very accommodating. He found an appropriately sized storage unit that would hold all of my belongings for the best price possible. He did whatever he could to facilitate the move. With the move now complete, a great burden has been lifted and the stress of the move was made much less by Paul and the great staff.
Stopped in to make a payment and buy a few boxes, the managers on duty was very attentive and helpful even went above and beyond to make sure I had everything I needed. They were so friendly and down to earth, makes me wish I would have stored at this location.
Just got a storage unit. The first impression was a great one...Awesome service and people...
Move in was no problem. Nykia was very helpful and attentive.
Had my storage there for two years with no problems. Staff was nice location was convenient 😊 just couldn’t afford the new price change.
The one on South Loop W my unit was broken into twice that's why I am transferring my items to another location....do not rent at this location and they still haven't repaired the walls still.
Stop! Read this before you rent.This location did not seem to care at all. Their unit leaked when it rained and my mother's furniture and personal belongings were ruined beyond use. When I informed the office, they didn't bother to apologize and simply said I would have to settle that with the insurance company and that it had nothing to do with them. There was no courtesy to even help get rid of her ruined belongings. They were only concerned about getting paid and threatened to charge me if anything was left in the unit. Multiple times we had problems getting in the unit because my mother was not present, which was not I was told when we signed up for the storage unit. I will never recommend this location or any other public storage business to any one else ever! This is just bad business.
Loved this place because the staff was excellent, willing to work with me, and great experience
Great customer service Paul did an amazing with helping me and answering all my questions.
On Jan.27 I had the plessure of meeting Nykia and Ikea.they' re very sweet young lady's they made my move out so funny.Nice to have warm faces.
Customer service is awful
The best customer service in Houston.
The hours changed, And they close by 6 p.m. And there is nothing we can do about it.. I feel like a customer that can't go other places, because it will cost me a lot to move my stuff...
Great very helpful friendly awesome deals!
Ms. Ariel was such an amazing help. She got me in the perfect unit for a great price! She was really helpful and very undetstandjng. She even came outside and helpful protect my furniture too! Thanks for everything :)
Came into the office on 12/03 and needed help setting up my online account. Ms.Ariel did everything so quickly until I was blown away. Very perfessional young lady!
Rasheeda has excellent customer service
Update from November 2017: After a few years overseas, we brought the movers to our air conditioned, second floor storage facility to move our precious belongings to our new abode. Surprise. Severe water damage from a leaky roof. Abundant (photographed) damage of different sorts of what seems to be rodents. Thousands of roach droppings. The movers couldn’t finish. All the stacked boxes on the far wall were so decayed from water damage that they could not be moved without spilling contents. Many of our precious albums were destroyed. Including the oldest one. I let the movers move what they could, and returned with a rental and started the long process of scooping up what I could and throwing out the rest. The lift on the building didn’t work. I asked management to please move the decayed garbage next to the lift to the dumpster. Their response: if you don’t move it, we will charge you. Sure some of the folks working there are quite pleasant. But honestly, this is all about storing your valuables, not whether or not there is a good vibe from the front office. So if you think you’re saving money by using this facility, think again. I advise getting your precious belongings into a spanking new facility. My earlier review: First the positives: on-site staff is very professional and helpful. Especially Erica, who is awesome. They are all hard working and courteous. Hence the second star. For you, Erica. Now the rest: my rentals were increased by 39% twelve months after I moved in, early last year. When I protested, they essentially said that I'm still below market prices, so pipe down. I pointed out that when you bring in customers at one rate and then go up exorbitantly, that constitutes bad business ethics. Some would say bait and switch. Didn't help. I'm a flood victim now working out of state, so I'm stuck. I got a 39% bump in rent in one year, while Houston's economy fell off the tracks. Feeling lucky? A business can be expected to have a fire sale to bring in customers to buy shoes or shirts. But storage facilities need to understand that this type of business practice is inappropriate for customers with household goods in long term storage. Corporate headquarters didn't even pretend that prices go up and down with the market. Their final sentence from my BBB mediation attempt: "As long as Mr. T. continues to rent with Public Storage there will be an increase in rent." In the public record. Prices only go down to snare new people like you who are reading this. Beware. So if you think you're saving money by going to an older, cheaper, kind of run down facility, think again. You're not. You're being suckered.
THE WORST CUSTOMER SERVICE OF MY LIFE. THE STAFF ISN'T WHAT IT WAS LIKE WHEN I RENTED THERE THE FIRST TIME, AND YOU CAN'T EVEN GET A HOLD OF THE REGION MANAGER WHO CLAIMS TO CHECK VOICEMAIL TWICE A DAY. UNPROFESSIONAL ASSOCIATES AND UNPROFESSIONAL MANAGERS. HOW DO YOU PRO RATE RENT FOR THE LAST DAY OF THE MONTH AND HALF THE DAY IS GONE AND NOT EVEN TELL THE CUSTOMER ABOUT IT?
Customer service here was great Ms Destine was very nice and professional. She took the time out to help me and my mother with all our questions. Her two co-worker Ariel and Diana were energetic and friendly.
They decided to close up early an lock people in the storage couldn't get in or out they kept pressing ignore an finally answer saying that they coming around letting everyone out an when she came she said that she didn't care
Very rude lady's that work there zero customer service skills. If there was another storage spot that had availability I would of walked out and gone somewhere else.
Poorly keep property....District Manager is a joke
This storage started out great. I was checked in quickly, the staff was professional. Then there was a break in. They reduced the hours to business hours only, told nobody, and I was locked into the storage complex. Spent 30 mins on the phone with the 800 # who were very confused why it was locked before 9pm. No signs posted to note the change, no emails, no apology when phoned to ask what happened. No rent concession offered. If I can't access my stuff and you lock me in, why am I paying you?
My service at 23704 was amazing. Ms.Ariel was very helpful and kind. She also made my rental process fast. Destiny and Diana helped with my merchandise purchases to protect my goods.
Updated - There was no working light in my unit + management says it was due to old infrastructure. They were a little slow to fix it but did eventually, as I informed them that it was a serious safety issue (was completely dark in there). Because they addressed this, I have changed my 1 star to 4 stars
This billion dollar family owned company is insanely over charging customers. Yes, I needed storage, and I paid PS on time, and had always updated my mailing information with them. But when it came time to pay, PS would increase the rental DUE amount without informing me every 6 months. This unit is not air conditioned, horrible condition, I paid for the lock, and was not informed of increases bc the office staff never updated my address. The first price was $1, next month amt for several months $85, increased 6 months later, $125, and 6 months later $139. The staff claims the increase is due to location - really, it's robbery!!! Moving out end of the month!
Very excellent services with the whole Team...D.D. , Ms. Diana and Destiny. THANKS KEEP THIS CREW!!!
Very good hospitality & customer service from this location
I want to thank Destiny for helping me get in and out in a timely manner. The storage was the the perfect size. Thanks Public Storage.
Destiny was great! Very professional! She took the time to make sure all my questions were answered. Good job!
Excellent service from Destiny
I love it. Destiny was very helpful and respectful. You are lucky to have such a wonderful employee.
Very easy to rent. Very personable. Ikea was great!
Safe and secured
Sherrell, IKEA and Dede was excellent in providing Customer service along the others.
Sherrell was very polite and informative . I came on Saturday and I decided to return very nice location.
Sherrell was a big help. She made my day.
BreShell was really polite and respectful. She helped me find the right storage suitable for me. I fully recommend coming here. Thank you so much BreShell.
Helped a friend move we got locked in had to call corporate to get us out it took a hot minute
Sherrell and Breshell was very helpful with saving me money.
The manager Ms Cherelle was really helpful with my billing confusion. She was patient and listened to my problem as well as offered a solution. She's really good at her customer service skills. I left the conversation no longer upset from the representative (call center) prior and got the business needed taken care of.
horrible customer service with the rudest property manager and rats galore! smh
Great customer service. Ms. Diane was very helpful, she was able to take care of me promptly. The unit I got was perfect for what I needed.
Nice Friendly Service
Sherrell was very helpful. She assist my husband with getting a new unit and it was great.
Sherrell was awesome, I really appreciate the customer service she gave me. Wonderful person great attitude
DO NOT LET THE 4.9 STARS FOOL YOU INTO MOVING TO THIS FACILITY! Honestly this place deserves no stars! It's a nasty rat infested facility! No security cameras and the gates are always broken and or open at all times of the day and night. Manager (although she's very sweet and patient) will not remove the dead rats so guess what I had to remove the rat from my unit on my own. Mind you I have no idea how long the rat was there but there were maggots coming out of it and the stench was horrific. The regional manager is rude and unhelpful. He wouldn't offer me any kind of discount nor incentive for the problem but he did admit that their is an infestation and it will take a while to get rid of the rats. Mind you insurance only covers $250 minus a $100 deductable which equals $150 for damage from vermin (rodents), which is crazy! And with the major problem that they have $150 won't cover damage to a unit full of items. Public storage will not even have someone come in and clean the units out because at this point these rodents have pissed and defecated the entire place. I mean there literally rat droppings as you walk down the hall. I put my cell phone down on the floor while I got the dead rat out of my unit, I go to pick my phone up, it's sitting on top of rat poop. They do rounds but no one seems to report the smell that clearly hits you as you walk down the hall, there dead cockroaches, ceiling pieces on the floor. And these items were here for days, no one even cares enough to sweep the damn floors over there. It's laziness and dirtiness at its finest. And one last thing when the staff does their rounds they do not close the gates that we have to put a code in to enter, which leaves this place open to burglaries along with the broken access gates. Folks don't waste your money storing here please go to another location!
It's a nice location and everyone is friendly. Lashaka is the best !!! She helped my aunt fill out her paperwork and explained everything so well. I was surprised by how quick and easy the process was. She is the person to go to!
I love this place and customer service is awesome!! Look for Sherrell she was so patient with me and took her time to let me know as a customer. She made her recommendations after that! Great Experience!!
Lashaka great service today!!!😁
Sherrell... was very informative personality from a one to ten is a 12 plus instructions and explaining things 12 +...I recommend her location to all my friends if their looking for storage it's an honor to have her to serve me.
Sherrell was excellent she helped with my storage and showed me how to wrap my mattresses. She went out her way. Thanks Sherrell
Cheap storage option
Sherrell and her trainie lance was great😙
Sherrell was so helpful. I had a issue and she answered all my questions and told me who, where I needed to go or talk to to get it resolved. It was resolved to my satisfaction. Great people.
Sherrell was very courteous and polite. She has a very wonderful personality and represent the company very well.
The service is awesome sherrell and Andrea explain every detail.they are very professional.keep up good work.
Sherrell was outstanding. I'm going thru something and she greeted me with a smile. She really made my day go a lot smoother. I visited two other storages other than Public Storage and the experience wasn't to my liking. But Sherrell gave me the experience I was looking for Im very appreciative of this young lady. Thanks Sherrell
Fast and great service!
Andrea has great customer service. Friendly personality. Very informative and knowledgeable. Would recommend this location.
Andrea helped me with a billing problem from the first phone call to the following months billing process. Andrea was polite caring and understood the issues with the way the payments had been mishandles by trainee employees. She took time and got the payments adjusted where they needed to be and was happy to provide documentation of all payments applied to help insure minimizing confusion. Andrea is a great customer representation of Public Storage friendly polite and helpful knew her job and how to solve the problems!! Thank You Andrea
Sherrell helped me get my online access and Ashelon was nice and helpful also.
The management told me that I couldn't use my own lock because it's not secure, so I had to buy a lock and then soon after (within a week) the management called me and told me that I need to purchase another lock. They eventually gave a metal piece to make the door secure (so the first "required lock" was not the right one) When we went to the storage, one of the staff argues with my husband saying that we didn't lock the door (I watched him to lock it and unlock it). The staff had a very bad attitude and said straight to me and my B husband "whatever!!!" Will never go there again and never recommend to anyone!!
Sherrell was very helpful and pleasant.
Sherrell has a beautiful smile and wonderful personality. Highly recommend this location.
Andrea was awesome and very helpful
Sherrell did a veey great job in helping with me everything that i needs nd i thank her so much
They are a real good placek. Andrea is really nice and helpful
Sherrell is the go to person. She was very helpful. Thanks
So thankful for that i was able to walk into one of these establishments and find someone who knew exactly what they were doing. Jennifer was so fast and knowledgeable in resolving my issue. I just wished the people where i have my unit where just as aware and up to speed as her.
Great service. Manager Jennifer nice and was very thorough with all the information. We came at 6 pm right before they closed and they were still willing to help us out. Overall the experience was outstanding. Will recommend to others!
Andrea did an excellent job in accommodating me in assisting on how to correct a problem I had with my unit. Which I would like to mention it was a smooth transition.
Sherrell was so nice to my grandparents at the time they rented, Thanks you.
Was serviced by Sherrell and she was great, friendly, and fast. Which made everything such a smooth and awesome process.
My experience was amazing! Sherrell was very pleasant and helpful. This has really made my move a smooth transition.
Andrea and Sherrel both where very helpful
Sherrell was awesome.
Sherrell was great.
Went with my friend to pay on her bill. The office was very busy however Jennifer was working both computers taking payments getting everone in & out in a timely manner. This lady had Wonderful customer service & alot of patience.
Jennifer helped us find the right storage space and was very sweet throughout the whole process. Excellent customer service
Sherrell and Jennifer are the best. Ask for them.
Sherrell is the best property manager ever. Also Jennifer is a great help.
Clean space. Friendly employees
Sherrell was very helpful and professional. Very easy process.
Arrived to this location at the VERY last minute, maybe 5-10 minutes before the business was closing for the day. Management greeted me as I walked in, she was EXTREMELY helpful with a warm, positive personality. She has GREAT customer service skills and management skills. She ensured that I was aware of codes, rates, location of my storage etc. GLAD I CHOSE THIS LOCATION! :) Thanks Again To Management .
I came make my payment at this location because the two young ladies are so nice. Sherrell and Jennifer. Thank you
The service here has been great, and I like our small upstairs storage unit. The price we pay ($55/mo) is quite reasonable. However, I do have two complaints: 1. Last night my girlfriend and me took a box to our storage unit around 8 pm. The facility is gated and you have to enter a code in order to enter the premises. We had just finished loading the box in our unit and we were about to leave when out from between two of the buildings walks a homeless man holding a beer in a brown bag. He tried to approach us to ask for money, but we quickly locked our doors and drove away. It was scary to think that there are homeless folks living inside of this gated storage facility, and I will never go there alone at night again. 2. One of the larger storage units across from our building was hit by a vehicle a few months ago. It totally destroyed the cinder blocks framing one side of the storage unit, leaving some person's valuables exposed. I noticed last night that this has still not been fixed. I feel terrible for whomever rents that unit as all of their possessions are exposed to the elements!
Sherrell was awesome but that lady Jennifer had no customer service manners very rude she needs a class on how to work with customers so pls evaluate your works other then that I love public storage ♥️♥️♥️♥️♥️
Sherrell is a very beautiful person. Perfect representation of Public Storage. Well done
I came in today to find the right type of unit for my needs, Jennifer not only was able to help me but with all of my questions a few other customers as well by herself. She had dynamic customer service and patience. Even though this location isn't the closet to my house I'm glad I stopped by! I'll probably choose this location anyway.
Excellent custome service skills From Ms Jennifer and Sherell Thank you soooo much💕💕💕💕💯💯💯💯
Had a young lady named Jennifer help me the other day, wonderful young lady, answered all my questions, she was attentive to all my concerns and reassured me that this location would be best for my needs!
Sherrell was wonderful. Me and my sister was very satisfied with her customer service.
Jennifer was great help!!
Came in to make a payment and get insurance on my storage. Had great customer service with the help of Jennifer & Sherrell. These two ladies have the best customer service. 5 stars isn't enough for these two hard working ladies.
Sherrell and Jennifer is the best.
Today, I stopped by after having a stressful day and extremely frustrated with the thought of the moving process and Niazy, Diana, Jennifer, and Sherrell brightened up my day!!! I was greeted by smiling faces and they even took the time to listen to my issues. The time to sign up for my unit was expedite and they had everything I needed to make my move a breeze!! Go to this location, they are the best in town!!!
Sherrell is a caring hard working employee. And I am happy that Public Storage has been there for me in spite of my hardship. I explained to the property manager what I was dealing with and she really made it possible. Thank you for having an employee such as her. Thanks.
Sherrell was very pleasant and it was her attitude that made me make the finish decision to rent at her location. I went to 2 other location one wasn't a Public Storage but meeting Ms. Wilson sealed the deal. Thanks
Jennifer" is the Person to ask for when you come into the office if you would like understandment and excellent Customer Service experience. She is very kind and very Patience and will make sure your items fits in the correct space and will aim for the amount you would like to spend on building and to protect your items. If she isn't a manager she needs to be. Jennifer has outstanding performance in customer service.
Patricia was awesome. Great customer service.
Sherrell help me with everything I needed. And she was wonderful. Five stars
Sherrell help me every time I may have any questions concerning my srorage. I been here since last year best customer thus far.
I want to thank Ms. Sherrell for all her help. She was very informative.
Sherrell was wonderful, I highly recommend this location
Jennifer and Sherrell was totally awesome. Great customer service.
Sherrell was great.
Sherrell was one pleasant lady she really know how to handle her customers. And the office smell good.
I'm very pleased with the outstanding customer service and I want to strongly encouraged a pay increase for these two young ladies. We need more like them. Sherrell and Jennifer are the very best. Showed me the space and took the time out to tell me how to protect my things. Five stars wasn't enough.
Sherrell was very helpful. She know how to provide great customer service.
Sherrell was very helpful and she made sure I had everything I needed to protect my things. I highly recommend this location. Ask for the property manager Sherrell
Sherrell she is a wonderful worker she explains everything to you
kim and Katrina took care of me so much I absolutely loved my experience thanks so much public storage great customer service
Great customer service. Thanks to Kim for providing with great customer service.
Kim is awesome and very professional and personable need more like her thanks!!!!!! Greater experience.
Service was great
Quick and responsive to the need. Came in to pay on my current balance and he referred me to call in due to the late fee applied to my account. EVERYTHING was resolved in a timely manner and plan on doing business at any location in the near future. If anyone visits this location ask for Paul.
Paul did a great job.
Nice experience with Paul and Eric
I received service from Paul and it was excellent
Very helpful staff.
Very great services setina and erica where exciptinal great and positive
Awesome! 2 thumbs up. Great customer service. Ask for Erica! ☺
Erica, Paul & Kim were outstanding! The customer service provided was stellar. Kudos to great customer service. Thanks!
Kim and Erica & Paul did a great job helping us out today
Great service and neat store Paul provides the best customer service
I spoke ERICA on the phone, she explained everything that needed to know. I was as pleased as possible with the quick friendly service. GIVE THAT LADY A RAISE. 5 STAR SERVICE
Enjoyed the service that was provided by Erica. Felt very informed and confident with her help.
Me gusto como me atendieron.
Sherrell was really helpful and friendly. She definitely made sure I had everything I needed.
Very fast and convenient service from Erica. Went to five other places, in the area..... definitely the best prices too.
Katrina was very helpful and she made everything perfectly clear. The property was nice I recommend this facility to anyone who needs storage
Erica helped me very well Erica provided me with the best help
Great Experience on Today! Walked In and TRENECIA Greeted Me With Great Personality and Professionalism. Very Informed and Educated in Her Position! Great Friendly Staff and Great Atmosphere. Will Definitely Come Back To This Location!
Erica was very helpful great additude
I love this location. I would recommend it.
Erica was very helpful and polite
It was a great and friendly environment. Kendra help me, she was very pleasant, professional, and courteous.
Setma was very helpful. I came in to make a payment at that location and she offered to process payments to another location saving me a lot of driving.
I have stored here on multiple occasions and Erica is the first person to really try to find me a Good space and try to sell me boxes to protect my belongings although I did not store with her I would recommended he r property to anyone
When I come in the store every month there are so good to me
They where helpfully, and the ladies explained things nicely.
She gave us great customer service very nice we came in an out very detailed
Great very proffisonal
I was very impressed with Christina and Candice on my visit Sunday, October 19th. I was greeted with a smile and treated with the utmost courteousness, All my questions were asked, and information provided was thorough. Both went beyond to assist me in finding another location that would provide me with the storage space I needed. I am very satisfied with their expertise, and would recommend anyone to use Public Storage.
This experience was very informative and helpful! Akeia was very patient and welcoming! Great employee!
This my first time a the Public Storage on South Loop, I was well taken care of by Ms. Setina and her manager were very friendly and helpful. The property was well keep and the office was nice and cold after driving in heat of 93 degree. Both ladies advise me on getting a mattress cover for my bed due to bed bugs. Setina share her experience what happen to her when she put her bed in storage and didn't have a bed cover for her mattress. I show don't need that problem. Ready to move and have my items in a secure and clean place.
Well I must say Akeia made my day!! I was upset and frustrated and wanted to just get my storage with no problem and Akeia calmed me down by telling me she was going to provide me with 5star service. She went into asking me what I wanted to store and all I could do was SMILE and answer her question. She not only calmed me down but made me smile. Thanks Akeia job well done!!
Found the right size
As soon as i walked in the door i was greeted with smiles i felt as though i was at home.. They made me feel wanted and showed me the best customer service i have seen in a long time .. We went and saw the unit and the property was clean and the service was quick thanks erica and keah
I must say Akeia was fantastic!!! She provided me with 5 star service just as she stated at the beginning but she gave me more than that. I want to thank you Akeia and I wish all customer service would be as awesome and exceptional as yours.
It was good. The people were very nice and helpful. They helped me to get the cheapest space available. I was very satisfied and I will refer others to come to this location. SETINA AND AKEIA are the best.
Their customer service is horrible. Do not go there. Every time they give a attitude and don't want to help. They are very unprofessional!!! They do not help and they act like they are doing you a favor and are very lazy. They do not want to go out their way for the customer, just the minimum is done to help.
A service of excellent from Akeia!! Awesome job
Erica gave me great customer service and made sure all my needs were met the facility was clean and she made this move as easy as possible for me
Service was great
The women at this Public Storage was very helpful and courteous. Ms. Setina was on her job so please see her if you guys need a storage facility.
Had a great experience. Great customer service. Hi five to Erica!!
Today I was very greatful for services from Erica I rate her a five star
erica have great customer service I superposition myfriends
Awesome Erica was great very thorough and professional.
Erica was so helpful with helping us get our storage set up we really enjoy it
Great customer service. Fast and Friendly. Thanks Erica.
Fast and pleasant
Very good friendly staff Akeia was very helpful and helped me get what I needed and explained everything and answered all my questions
Store representative Erica was very helpful. Introduced me and my spouse to a larger storage which wad more convenient for our moving situation.
Erica and setina we're great they answered all my question and made my experience with public storage measurable.
Ms. Kimmons did a great job and I was set up quickly.
Erica made sure i had a great expirence i would reccomend them to all my friends the property was clean the employees are great!!
Thanks Erica!!!!! Your service was excellent! It only took a few minutes and the staff was super friendly....Definitely will refer my friends:-)
I rarely write reviews, and especially for what I would think is a standard business like a storage facility, but the customer service at this location blew me away. You would be hard pressed to find service like this at places you actually expect it, like fine restaurants. I was trying to find the right storage unit to store a vehicle, and Kimmons went out of her way to be helpful in finding the right units. It was blistering hot outside, and all the golf carts to go around the facility were taken; yet she made no fuss about it and walked up and down to different units to make sure we found the right one. I wish more customer service folks cared about their job half as much. This place deserves top recognition.
Kimmons made it happen! !! Thx for such gr8 service.
Very courteous and informative. Akeia was a super help to me.
The women here are wonderful and help me above and beyond their normal duties to make sure I was a satisfied customer especially after the bad impression I had due to the lies and wrong information the call center gave me Erica and Setina are an amazing part of your team they are a positive face to your company
Great experience highly recommended , great customer service from kimmons
Made my day!!! God is able
Akeia was very helpful and professional thanks
I enjoyed it explained everything clearly great customer service.
It was okay, michelle did good, just ask too many questions lol
Michelle was very helpful. The storage units are easily accessible.
Akeia was excellent and provided amazing customer service! Next time I need a storage building, I am definitely coming back to this location! !!
great place and service
Property was good
Michelle help me excellent
MICHELLE was very thorough and professionial. Service was prompt and friendy. Good experience. Surprise added cost unexpectedly though.
Erica was very helpful in finding me a storage unit with no problems. Eveything went as smooth as it could go.
Very nice and friendly good comfortable atmosphere. Explained everything well. 5 stars for sure! Akeia.
Very good customer service very helpful and fast
Excellent service. I felt they were knowledge about my storage needs and am very happy with my choice
Exelent me gusto mucho su trato muy amable..
I was shown the units I requested with no problem and Michelle was very knowledgable and helpful. It was quick and easy process
Customer service was wonderful they got u in and got u out
Erica was very helpful. She is a very wonderful employee to work with.
Erica has provided great service for me on renting a storage just the right size I needed... She also has awesome customer service skills...
Erica did a great service
Excellent service. Very nice &courteous. Her name is Akeia.
Great customer service I like the winning smile
Thank ms akeia for me a prefix storage kjp
Chandice gave me excellent customer service.. she greeted me with a smile and the facility was very clean I would recommend this public storage to ALL my friends .. Thank you so much chandice for taking the time to make sure my store needs were met
The property was in good looking condition . The person who helped me, Setina was very helpful and knowledgeable helping find the right sized unit for my needs.
The ladies at this location is very nice and nice!
From one dollar for the first month , increased to 20 dollars administration fee,, then storage away from car, then mandatory purchase of their locking device 19.00, then mandatory insurance....Terrible experience Great way to hook you in with their misleading one dollar first month rent!
My visit to Public Storage was wonderful. The customer service was A+ and the contract was explained thoroughly. Thank you Akeia for your patience and your smile.
Akeia was nice and helpful and energetic. Happy to have her as a customer service representative.
Great experience!! Akeia set out the expectations of what the experience should be from the second i walked through the door! She told me her objective was to provide me with 5 star service, and she did. Although they weren't able to accommodate my unit needs, they were able to look up other properties and cost. Thank you for a great experience, if someone were to ask i would recommend public storage and Akeia!!
Akeia and Erica provided excellent customer service. They both are very knowledgeable women. Thank you
Erica was AWESSSSSOOOOMMMMMEEE!!!!
I love the staff at this location... they are on top of their stuff!
Erica and setina served me with all the needs that i had the property was clean and they greeted me with smiles :)
I really enjoy being a customer here very professional .The manager Eric at this location is very helpful and I really appreciate the customer service that she gives
Everytime I come everyone is really nice.. Erica always takes my payment and makes sure all my needs are met
Erica is a very helpful,energetic,and well mannered person.
I went into this location and I was not having a good day but I was greeted with a positive attitude and smile by Akeia. I must say she changed my mood completely. Even though I did not rent due to me not having my id I must say it was ment for me to walk into this location. (HIGHLY RECOMMEND) Thanks Akeia
I have never had a problem at public storage Akeia and Erica are fantastic there are good workers here.
Service here has been excellent
Keah and erica always treat me witth the best service and i reccomend everyone store with them
Erica and akeia handle my payment in a professional manner....i love coming to this location because they know how to take care of the customer
Erica and other staff is always polite and helpful.
Erica was very helpful and friendly....gave excellent customer service! She went a step above and gave me the prices and locations of other available units so I would not have to drive around!
Erica was the greatest and she helped me with all my storage needs although I did not get a unit she made sure my merchandise needs were met
I have been with public storage since 1999 and everyone was very professional and courteous and answered all questions that I may have . Whether it was my bill or how to cut the lock off the unit.. I would definitely recommend public storage to all my friends and the current staff there now treated me great Erica and setina
Erica was very helpful in showing me the storage spaces
Manager service was excellent she answered every question I asked.
Awesome!!!! I love the new staff. Erica and Setina have this property working like clockwork. I am very impressed.
Ericka and Setina has done an excellent job in helping me in getting a Storage room to place my furniture. Both employees were very pleasant and very helpful.
Very Great, Setina, & Erica
Setina was great friendly and nice ..
Great customer service, staff was very helpful and professional
Great service and prompt
Every thing was excellent setina was awesome
Erica is the best, her customer service is 100% awesome. Thanks Erica for making my moving transition smooth.
Clean facility. Very friendly and informative employees. I made a great choice to store here.
Great Service at this location! I wasn't sure at first, but Setina (Employee) really sold me on the property and made sure I felt safe about leaving my things there.
Good service and nice facility.