Public Storage Self-Storage Units at 3555 South Loop W, Houston, TX

I loved the service I got when I came in to rent a 5x10 earlier in the spring. It’s a very clean property and Susie was very informative when I was moving out. My moving experience has been a process but Susie has made it all worth while and I’m very blessed with the service she provided.

Susie was very helpful in being informative about storage sizes & online billing. The process was smooth.

Did not visit

Worst location public storage has to offer the most unprofessional people I’ve ever encountered and they will refuse to give you any type of name when you ask for reference. I’ve had my storage unit for over a year now not only is the property run down but every time I call I’m greeted like there’s an issue with calling & asking questions about my unit. I haven’t been in Texas since I first got the storage so like anyone else questions need to be asked and all communication should be welcomed if I pay my money to utilize the space. I’m just sick of people acting like their job is a burden when you’re a customer. So if you are looking for good customer service you WILL NOT GET IT HERE!!!!!

Bad customer service I went in and spoke with Susie she had the worst attitude. The property was filthy. it’s rats and bugs everywhere. She did not help me with anything just wasted our time. DO NOT RENT AT THIS PUBLIC STORAGE

Being renting here for a while. Not a great service. They increase rent without notification. Hours of operation are not convenient.

We are a 501c3 nonprofit tax exempt organization which isn’t recognized by Public Storage. Our storage fee started at $100 two years ago and now it’s $190. I asked to be considered for price reduction, as the on-site manager suggested to me, but never received a follow up on my request. I under inflation but this is by far ridiculous. Nice doing business with you.

Looking for the perfect storage place is exhausting 😑 well this young lady Susie, made it so much easier great customer service and pointed me the right direction. Thank you❣️❣️❣️❣️

Needed help figuring out what size unit would be best suitable for my belongings and Susie was a great help and gave me efficiency and grace. The office was clean and I was even offered a tour to see the unit of my liking.

Was having trouble with the app so I called the location and Susie helped me figure out how to properly log into my account and reset my password!!🌟

LOVED the help I got from this location ! Any questions or concerns I had we answered by this lady named Susie! Thank you so much and will be using this location from now on ! And will be letting others know on how kind and helpful susie gonzales was and will be recommending her ❤️

I loved the customer service from Susie! she was very helpful while I was paying my storage. The office was clean and nice, thanks.

i went in today to rent out a new storage, an employee named susie was really helpful she explained everything i needed to know and answered all my questions. I am thankful for the great customer service! 😁

This property has under gone a night a day transformation in the past few years has been unkept . I had the opportunity to meet Susie stopped by this location recently. Very nice I was greeted with a smile once I walked in the door did view the property huge difference .I have visited before and looked completely different even office is very clean organized . I didn’t need storage yet but will definitely recommend this location thanks Susie!

Kovada was excellent help with finding exactly what I needed her co-workers T & Susette was also very friendly and offer help as well way to go Hope you guys keep up the job work

Kovada was super kind and helpful. She showed us around a bunch of units and helped us make the best choice for our situation. Amazing customer service from her!

Kovada was great help today. She has a lot of patience and was able to solve my needs within the matter of minutes.

solve my needs within the matter of minutes.

Very helpful when I was in a time of needing to move at the last minute

Great experience overall!!

Great staff Kovada was very helpful showed my around. I’m definitely recommending them to everyone I know

Kovada was very helpful and polite and helped me get the storage I needed in a time of manner even though it was last minute

Great service!.

Paid my bill last month and the website glitched, taking out twice the amount due. I was promised a refund within 2 days, and it's been well over 3 weeks, and still nothing. No one seems to care, and I've had to adjust my moving plans because of this. Not to mention that my rent has all but doubled in the past year for reasons unexplained. I've never missed a payment, and I pay on time every month. I'd give them a zero rating if I could.

Susie gave great efficient service

Came in to get something out of storage for a function. New update to storage units. Susie was very helpful in explaining update and providing access to storage to get what I needed. My daughter ended up getting a unit here as well. Excellent service.

My husband and I were in need of a storage. Walked right in and received THE best customer service from Susie! I highly recommend this location. She will make sure you get what you need and have you leaving with a smile on your face!

Tierra Green was very helpful and she was very detailed and giving me what I needed I got a good understanding from her she told me everything I needed she actually made my day cuz I was sad and not knowing where I was going to go put my things

I needed assistance with getting a storage, and let me just say, TIERRA GREEN was the absolute BEST! Such a Sweet Respectful Helpful person!! If i could give 10 stars, i would!! Thankk youu!!

Tierra was great help today. She has a lot of patience and was able to solve my needs within the matter of minutes.

Susie was very helpful and made everything quick and easy.

Customer service was beyond excellent and Susie was very professional.....she was very patient and extremely helpful with assisting me.....in my personal opinion I truly believes she deserves a raise

Kovada was Grand Help with pleasant attitude Susie was kind as well Job Well Done to the team that works this location

Kovada and Susie are great with customer service and helping us get settled in Thank you Guys

Excellent service and very outgoing employees

Susie helped us out and set us up with the best possible storage space very quickly!

Susie was super kind and helpful. She showed us around a bunch of units and helped us make the best choice for our situation. Amazing customer service from her!

Susie was a helpful worker. She explained every detail of the rental process. Thanks Susie.

Great customer service.... Susie was a breathe of fresh air

Was looking to rent a space was welcomed by Susie very warm and welcoming sweet and lovely. The rental was quick she explained the rental even helped us get the Public storage app thank you company needs more employees like you Susie Q!!

Kovada gave excellent service will recommend you stop by and meet Lovada she'll care of your needs with care

Gracias Susie y Tierra muy bien servicio buen trabajador Susie gracias!!!!¡

Staff here does not live on site so hours are more compressed but they are really good at their jobs and they work to please their clients. Make a reservation and they will contact you and they stay in touch before and after your get your unit. Susie is the best to help me.

Susie was everything!! Made my experience easy she even walked to my unit to assist me with my lock . Customer service unmatched!!

This public storage location made my experience quick, easy, and affordable. My customer service representative Kovada was such a great help and I would recommend this location to others.

The property manager at this location was awesome (Ms Susie). She was very understanding. Help me to seek out the most affordable rate for my storage. She went the extra mile. Awesome customer service! 5star!!

Very respectable,nice,professional women in the front office! Took care of me and made sure everything was clean before move in!

I’ve had the best experience here! Susie was beyond helpful and knowledgeable. This location has all of my respect!

Susie is awesome! Great service

Cesar was great

Susie muy amable bien profesional 🙂 gracias por su ayuda!!!!!!!!!!

Susie was absolutely amazing and super sweet and helpful. Unfortunately, management no longer allows them to post a sign up when they are out of office or out to Lunch, requiring you to call corporate to see if someone is actually there. If I had known she was simply out to lunch I would have had no problem waiting for her to come back.

Susie wa very handy and helpful

Susie Doll and Melony were awesome there customer service was amazing. Thanks ladies!!!

These people (district manager and corporat) lied when they promised to refund my money for a storage never used... horrible place!

I have been meaning for about a week to leave this review, but between preparing to move and the holidays it has continually slipped my mind. However, I was assisted by Susie upon my experience with this location. Sweetest lady ever, very detailed, friendly, knowledgeable and overall so very helpful. She toured me around the complex to have a visual look at the storage sizing, gave her personal best opinions and was just very warm and welcoming. Definitely the best experience I’ve had in a long time. Some people can be very grumpy and mean and make the moving process even more stressful than it already is, but she definitely deserved 100 stars if it was possible to do so. Keep being great and your honest sweet self. It doesn’t go unnoticed. Please give her a raise, she really deserves it!

Nasty stirages no lights holes in wall no restrooms and on freeway so not so safe

Susie was awesome! She greeted me as I came in. She called me to confirm my reservation. She showed me the space before renting. I couldn't have asked for a better experience. Believe me customer service is very important 👌

Susie and Melony were extremely helpful in assisting me move someone else’s storage unit out. Susie got me verified to do so and communicated thoroughly during the two day process. Highly recommend this location!

So disappointed with the service at this location. Very unprofessional. I paid online in advance for a storage with a move-in date of the 28th. I ended up not needing it, so I moved out on the same day, took my payment off recurring payments and called to inform Public Storage that I didn’t need the space and would like a refund. I was fine with the $29 non-refundable administrative fee even though I and the computer programming technically did the administrative work. I was told it would be a couple days. Six days later, I get an email saying I had just moved out and I was being refunded for the lock only. Of course I called and Public Storage took care of everything, but this location will never get my service again.

All the same time as my Bussince

Excellent service

Pretty nice so far and the staff was very helpful and navigating everything

Susie very helpful professional and great and she did everything I expect her to do a bomb above and beyond expectation

TEN TIME 100 . SUSSIE AND SAMANTHA GREAT ATTITUDES PROS ETC. AND BEYOND... AND A HECK OF A LOT BETTER THAN THAT NOW WHOEVER DON'T LIKE IT KISS MY HEE HEE HEE.

Came by early this morning seen a new face here at this location property is clean and Susie she was very patient and and great help thank you!🤩🤩🤩🤩

Susie was very helpful, incredible keep it up guys

Susie is a great help! She really knows what she’s doing. I recommend this location to everyone! When you come to this location ask for Susie :) I was berry pleases keep up the good work. Thank you!!

susie was very helpful i needed to transfer to a bigger space once i entered the building she greeted me with a hello and a smile . she helped me by giving me a cart with wheels because i’m injured at the moment and needed assistance. Thank you susie !

Won an auction online before i got to the location I spoke with Susie on the phone she had everything ready. Once i arrived to the location she walked me over the the unit and explained the process very quick and easy appreciate your help!!!!

This particular Public Storage location looks like the oldest prison that I ever saw on television it's hot it's nasty and sweaty it's it's unbelievably offensive the storage rooms look like a prison go and check it out also there are no working restrooms so after you packing everything with your family or your friends you have nowhere to even use the bathroom or wash your hands front desk staff don't even know what's going on they have no idea when they'll be able to use a working restroom again either check it out if you must#you know I keep you posted

Melony was most helpful finding everything I would need for my move thank you so much for all your help you are amazing

Kinda pricey but you understand that it's the best location! 👌

I really appreciate Melanie’s help this morning. I was drained from moving this weekend and she was patient, clear and considerate with me. Even after I asked her the same question 5 times! I really like the customer experience provided to me today and also the fact that you can use gate access from your phone is super convenient. I will definitely be renting here again! Thank you!

This is a wast of money and a big scam ... I started off paying 77 dollars now a pay over 100 for a smaller storage

The conditions of this property is horrific. For the past few months, the dumpster stayed full with trash all around it, the property is unkept, there is only one person for the entire property who appeared unavailable and incapable of addressing the power outage on my storage unit. Last month, the gate was broken and the area by my unit reeked of urine. Corporate office need to walk through this eye soar and see how it is managed. Truly ask why you are charging and increasing in the price of these dark and unkept units. There are other Public Storage nearby that are in much better condition, offer better customer service and is well lit and safe.

... for services that I never received; and then went up on my storage rent. I have been spoken to in an unprofessional manner. I feel that there are things that should be publicized about the service that I am receiving at this place. Each call that has been made in attempt to get my issues solved, have been unsuccessful. In one phone call, while trying to get an issue resolved, there was a mention of my property being at risk..."You gone pay or what?"... "That's your stuff in there!" There's more... In this case, not only is the customer not always right, but when there's a collaboration of unprofessionalism and wrong doing the customer is subject to find a resolution that subjects the base of little or no compromise.

Nykia. So when I went in to the public storage office it was 2nice lady's that took good care of me I was doing so much an was so fustrated but when I saw them helpful lady my day got better so I want to thanks them lady's for they help thanks.

TERRIFFIC young woman who works here

Nykia awesome service

Nykia great person thank for the help

I had an issue last week and I was not treating fair but I came today nykia was amazing thank God for her

The lady Melanie was very helpful.

Nykia was a wonderful person to work with I just recently moved here and wasn't sure off a good place to put my things into as I wait to receive my apartment she made sure I was comfortable with leaving my things there

The girls are great

Nykia awesome

Nokia has great customer service she help me a lot today

It was cool for awhile until they started stealing out my storage. Had to move my stuff out. They been probably stealing for years. Something I couldn't find because I bought 2 of each.

Nykia is super awesome！！！

Stored items here for about 5 months. From start to finish I received the best customer service from all employees I encountered, especially Nykia. Uber helpful and kind. I wouldn’t hesitate to rent again.

Nykia has great customer service she help out my mother in professional way

Nykia. Was very. Helpful Awsome !

Nykia has great customer service I love coming here

Very clean place and staff is professional

Nokia has great customer service

ladies are very helpful

Excellent customer service and responded in an expedited manner to all my concerns. I highly recommend this facility if customer service is of importance to you.

Cost to much and didn't keep to the advertised price

Nykia and A.J were spectacular! Theirwarmth and professionalism were refreshing. They helped me get the best storage unit and the best deal! I would definitely recommend this location to anyone for personal or business.

Mrs.Nykia she's the BEST PROFESSIONAL PROPERTY MANAGER IN THE WORLD TO ME .TAKES HER TIME AND I'M AT THAT LOCATION BUT EVERY TIME I COME SHE'S ALWAYS AVAILABLE WHEN I'M THERE PAYING FOR MY STORAGE

Nykia always provide me with great customer service i recommend coming here

Nykia has made my public storage experience very pleasant. She was very professional and informative. I would definitely recommend that this location be the storage place you would want to go to in that area. Thanks Nykia! 😊

Nykia was very helpful

I love this facility they really take care of their customers!

Nykia was great , thanks!

They were very professional and helpful!!!

Nykia was very nice and helpful. Good service.

This is a great location for storage. From customer service starting with Nykia to the rates for the units.

The manager Ms. Nykia was AWESOME! Professional approach, great listener and problem solver with compassion. She gave precise information and verified it as well as asked if I had any questions that she didn't answer all while answering the phone with patience as well. Amazing and appreciated considering the day I had been having. Reminded me of what real Customer Service means. Thank you Ms. Nykia

Kyria was fantastic!!!

Nykia was awesome! Much more help than expected! Would definitely recommend this storage place for any one!! Thank you so much!! 😊

Nykia was such a great help. She was able to get the ps app on my phone

Got me a space today and Kyria was so helpful and friendly. Thank you for your great service.

Nykia and ladies where great help Nykia help me set my app up

Nykia and Kyria were super pleasant! I came in to get some boxes and reminded of why I always have public storage for my box and storage needs, quality customer service.

Kyria Nykia wounderful ladies

I discovered I needed a larger unit. They were able to quickly transfer me over and at a fair price. Great service from setting up the app to matching my location preferences.

Aj great

Nokia was super helpful

Nykia was helpful

Nykia has great customer service

A colleague and I needed a place to store some of our books and classroom furniture and found this storage facility through Google Reviews. We had a great experience. Rental prices are competitive with other storage facilities in the area. There are security cameras, gates, and key locks to keep your belongings safe. Nykia was friendly and knowledgeable. She patiently showed us each of the options we asked about and quickly got us set up as soon as we made our decision. We are also impressed with the App - it not only allows you to manage your account (payments, cancel date etc) but also to open the gate. Definitely a 5 star experience.

Nykia jonay was very helpful and efficient. Knowledgeable and great attitude. Easy process . Thumbs up!

Nykia ..I do appreciate your service.Great customer service. You walked me around the property ...till I got the space that I was searching for.Thank u

Nykia help me with app greatly appreciated her for her help

Nykia has great customer service skills & was very helpful. I would definitely recommend this location to anyone in need of a good place to store their items.

Nykia was pleasant to talk to

This young lady at this public storage is very helpful I made a mistake by leaving my items inside the hallway and she explain to me why she had to throw them away not only did she come and help me retrieve my items she made sure I was okay I will recommend coming here to see the property manager she is wonderful

Nykia has amazing customer service she had me laughing the whole time

Nykia was very helpful

Nya was great

Nykia has great service

Nykia I love u so much thanks for u help!!! ❤️❣️👍🏾👍🏾

Nykia is the BEST!!! She made renting my unit smooth and easy!

Nokia at the front desk has excellent customer service. She made getting into my storage unit quick and easy. The facility is well monitored with surveillance cameras and has multiple entry/exit points making it easy to maneuver my large moving truck.

Nokia great service

Just stop in to pay bill Nykia was great as always

Just walk in for space was given great help with nykia

Nykia sweet girl

Nykia and A.J cool people

Nykia always have a great attitude

Nykia is very good sales person!

Nokia provide great service

Nykia provided great service

Nykia is very helpful to be every time I come in

Excellent customer service Nykia and Diamond

Nykia was such a great help today she truly a Blessing

Nykia was super helpful with my moving guys customer was lose on property she guide him to the space and made movers feel great

I would definitely recommend Nykia to anyone who steps foot on this property. She's so sweet and honest with SUPERB customer service! She gave me a sense of peace while getting through this rough patch in my life. Her spirit is everything!

Nykia, Was wonderful and extremely helpful. Great customer service. She’s a keeper. Luis Del Arroz

Nykia has great customer service

Nikea did an amazing and efficient job of helping us into our unit. The gate login from the cell phone is wonderful. Nikea as well as the property gets a 10/10.

Nykia was helpful in resolving an issue and got back to me very quickly. Appreciate her help!

What to say, property manager Nykia is absolutely amazing. She goes above and beyond! I must say I would not rent public storage, if Nykia was not the property manager. She makes me want to rent and continue to rent, due to her impeccable customer service.

Awesome customer service. Nykia was so sweet and helpful! Glad my belongings are safe with public storage!

Nykia was such a great help to me

Nykia great took time off here break while she was eating to help me excellent service thank you!!!

Nykia is super friendly she always speak when she see me we have a national account with the company GREAT SERVICE

I’ve been having troubles with other stores for a week now and nobody seem to understand my problems or can help me with my problems until today. Nykia is the most AMAZING person and very caring. She was so helpful and very informed with the company policy and knew every single thing I asked her. She gave me various scenarios about what I can do to help me with my problems. She was very patient and directed me to any additional information I needed or wanted! I really appreciate this store and how she actually cared about what I was going threw even though I didn’t come in the store with the best attitude. I left with the biggest smile on my face because I actually fixed my problem that I’ve been dealing with for so long. Thank you again Nykia.

I am appreciative of the personable support and service Nakia provides. I am glad she is managing the property. Great leadership!!

Nykia great customer service

Nakia is AWESOME!! I have been with 3 different Public Storage properties and I must say they need (3) NAKIAs'... She was PRICELESS!! SHE walked the property (SAFELY), even during this pandemic she had nothing but EXCEPTIONAL SERVICE!! I left Public Storage in November but that didn't stop me from bringing NAKIA a small token of appreciation during the HOLIDAYS.. NAKIA thank you for everything..

Nykia was helpful in helping me find my email to set it up

Nykia was awesome super helpful with any questions I had & anything I needed I highly recommend this Public Storage facility to store your belongings..!! Thanks Nykia....💙

Service was great. Customer service agent Nykia I think that's the spelling was exceptional. I'm huge on customer service. She walked me through every single step. Very careful and very detail. I like her personality always nice and friendly

Ah staff are funny ppl come see them

Nykia is a great manager I encouraged you to come see her

Nykia is such a great asset to Public Storage. She is very knowledgable and experienced. She addressed and assisted me with my concern and got it resolved! Great job! Working with Nykia makes life so much easier!

The service here was great. Any question I had was answered and with such a great attitude. I met with Nykia when I was all done with the unit and they were extremely kind and helpful. Overall very satisfied with this location.

Very nice manager (Nykia).

Nykia really helped me out! She was able to locate a storage space for half the price of what I pay today!! Above & beyond in customer service!!!

Nykia had great customer service I ever experienced

Nykia have great service

I love the great customer service

Nokia great service

Nykia wouderful

Nykia great

Nykia was helpful

Nykia wounderful help

Nykia has good customer service

Great service very helpful and friendly

Nykia. Awesome service

Nokia was very nice and great customer service 😍

Nykia helpful

We are super happy with this public storage. They people that work there are amazing and really help. They are super communicative and really seem to care. The facility is clean and safe and we never have any issues. We definitely would recommend storing with this company at this location.

Excellent staff members that goes above and beyond for their customers

Nykia was kind, friendly and knowledgeable in getting me a storage unit...

Nykia nice lady

Nykia was very friendly and very helpful. She helped me find a storage unit.

Just moved to Houston and had the most best experience. Aj and nykia we’re both helpful and made it so easy for me the best people I met since I stepped foot hear.

Nykia was so. I’ve and helpful, she answered all of our questions and went above and beyond with her gracious customer service assistance. Thanks Nykia!

Nykia was helpful

Nykia was awesome!!!! She helped me with emptying out my storage and offered great customer service!!!

Wonderful service from Nykia, She is a wonderful person...customer service skills was on point and she made sure we was ok as in moving in and making sure we was good....Just thecright person to run a business.....

The staff here was very helpful and attentive to my storage needs. The ladies were friendly and knowledgeable of the contact terms and fully disclosed all charges so that there were no surprises in getting my unit.

I had a serious issue with my storage unit lock today and the 2 ladies in the office (Ms. Nokia and Ms. Angela) fixed the problem immediately! They were extremely professional and courteous! Thanks so much for your help!

I had reserved a unit by phone and he was so helpful. He help me find a bigger unit at a different location which was not too far. When I got there they were ready for me. I am so happy they all helped with my needs from the very beginning. Nukia & Angela were so helpful. So kind, they made me feel so welcome. They gave me outstanding service.

I came from the north side and was told i can get in my space but i get there now i can not nykia help me access my space

Nykia was helpful to me she great person

Nokia a really good working and a good helping the best 1 here I will be back

Shout out to Shauntay for helping on the phone and in person! She was quick! Great job!

Nykia is a very nice person, she was very helpful and I am very thankful for stopping by her store.

Always helpful and so kind. Great customer service

Nykia wonderful customer service so very helpful and friendly I love coming to this location

I had the best experience of my life . Nykia and Angela are very helpful and kind. I recommend this place. Clean storage and nice people working there.

Nokia is great

Nykia help with my question to e rental

Ladies are funny and great

I had an issue and Ms nakia help me with it today she great at explaining and helping me understand more

Nykia is the best employee that I have Encountered. She helped me with all my questions, and even on the hottest days she never stopped helping I saw her with other customers and she is amazing I am so lucky to have met her.

Nokia has great f7stiner service skills hate to leave her but ny house is ready

Aj was really helpful and extremely friendly. Great customer service

Ladies are nice here

Great service nykia has

Nykia has great customer service please if I need a storage ask for her

Came in lady where nice and answer question

Ladies are nice

Ladies are sweet

Aj great

Aj nykia good

Excellent staff they helped me with finding the size boxes I needed. Shauntay explained to me how important it is to have damp check in my unit. Great customer service.

Great customer service. Shauntay was very helpful. She answered all my questions about the erentals.

Perfect Store Great Customer Service

Great Customer Service!!!!!❤️

Excellent customer service

Nykia was amazing she was very informative and kind I recommend storing here!!

Nykia service was great

Great service these are essential employees great service

Aj was very excellent at customer service and very knowledgeable of the bussiness. He made the process quick and didn't cut any corners. 10 out of 10 or 100% customer service rating !

Nykia was amazingly energetic and super knowledgeable. Efficient, professional and a joy to be around. Excellent service and a remarkable improvement from previous staff.

As. Mover Ms Nykia was nice and welcoming

Nykia was a great help to me. I even download the app to leave a review

Nykia, is very professional and I've enjoyed doing business with them, and would recommend.

Nykia help me with my storage that save me alot of money great job

Nykia and Jada been very helpful to be today these ladies are great

Jada and Nykia Are sweet ladies

Nykia is a really great manager and has really been extremely curious and proficient in her job.. very friendly and kind..

Nykia was a great help! Got me thru my hard troubles! Very great experience here!!

Jada and Nykia were wonderful and very helpful to a really tired and impatient man as grouchy as I was they still were very very nice women. I will definitely use their location again...

The five stars are for Nykia and her staff. She really cares about her customers and it shows. She is helpful and considerate. I would keep renting my space, but have moved further away. I know that I can recommend her to anyone in the area looking for some extra storage space. She is great.

I came over with my friend and Nykia professionalism with great I recommend this place to anyone that's looking for storage unit

Lady at the front desk was very kind and helpful

This property is well managed. AJ was the agent I dealt with. He is great at his job. Very knowledgeable and he helped put me at ease as I. Moved in. Thank you AJ and Public Storage for having AJ as a representative of your brand.

I received 5 Star service from this location. Nykia and Shauntay turned my stressful situation around and I left with a smile on my face. They were both very professional and actually "cared" which is rare these days! The outstanding customer service began as soon as I walked in the door and had absolutely NO IDEA what I needed. They asked all of the right questions to find out what size unit I needed and how often I would need to access my unit. I was complaining about my brand new mattress that I forgot to get a cover for, and they suggested one that they had and it wasn't expensive like I had thought. They were both super friendly, highly efficient and were SO patient with me, as I was all over the place that day. This Public Storage location is blessed to have them as employees and I will definitely 'spread the word' and recommend going there! Thank you Nykia and Shauntay:)

Nykia is a woundeful person i lost my review card and stop by to get another. The place is always clean and she and coworkers have a smile on there face.

They are great ppl

NYKIA is very helpful every time i come in there times i come in and she allows me to vent.

Nykia a great person customer service was great

Nokia is a great wonderful individual

Patient, careful attention helping my elderly mom set up auto bill pay. Thank you! Nice people, affordable and close to home.

A.j took care of me

Moved in around 2013 because I just needed a place to store some things. Property wasn't that great. Dumpsters were always filled with trash and trash was everywhere. Lights didn't work in the inside hall so you had to prop a door open until you could get inside your unit and pray the light wasn't out. NOT THE CASE NOW! The manager Nykia is AMAZING! She has lights working, cameras up, trash is gone. It's just really really nice now. She helped me with an issue with my unit and bent over backward to help me out. Can't say enough good things about her and the rest of the staff there.

Nykia made my day when I was in search of storage. She answered all my concerns and was very patient in the process. Her customer service skills are exemplary. The entire process was handled in a timely manner and I am grateful.

A.j and Nykia are great peoole they make me laugh everytime

Shauntay called to let me know that my Payment didn’t get paid and called with great customer service to get it taken care of. Thank you very much.

AJ gave phenomenal customer service and overall helped me have an above average experience. Would def recommend this store to handle all your needs and meet your expectations.

Great Customer Service!!!!

A.j. did my rental he was amazing

THIS STORE IS ABSOLUTELY AMAZING the lady that helped me I believe her name was Nykia she was so sweet and knowledgeable I WOULD DEFINITELY RECOMMEND THIS LOCATION 😁😁

I absolutely loved how wonderful nykia was when I came in, I would recommend this place to all who is looking for a unit

Nykia is so sweet l love her

I came in and look at a space and nykia the property manager was very professional and attentive and smiled and was very pleasant and I truly appreciated that

Shauntay and ladonna was awesome they make a great team...they made sure I got the right space and also helped me protect my items

Great customer service. Very friendly staff they answered all my questions.

I highly recommend this place. The staff is very friendly.👍🏽

Nykia has a great and friendly personality

Very well manned

Ms.Nykia and Aj was very polite they had great customer service thanks you

Aj very helpful great customer service

Great Fast and Friendly Service

I love this place

Price is still to high for old place like that.no heat or cool storage space at the time I rented space .people working there is nice.

Great experience overall! Andrea was very patient and understanding of what I needed, she took the time to check and show me multiple units until we found one to my satisfaction. Andrea and her colleague both provided excellent customer service!

This place jacked my rent up 30 bucks. Times are terrible!!! I’m done with them!! Bad business

My experience has always been great at this location. Property manager Nykia is awesome she is very compassionate and caring and always putting the customer first.. She went over and beyond for me personally in helping me getting my account situated and i am very appreciative of her and it is great to know there are still some good people in the world....thank you again

Aj was a great representative and possess the personality that is warm and polite. He served me at a high level of professionalism.

Nykia- she’s a wonderful person and sweet

The line was a bit long but once I got to the front, Andres made it worth it. We were kicked out of our apartment and needed a storage until we find a new place to live and she was sympathetic and helped cheer me and my wife up... thank you

Nykia was very professional, and helpful in assisting me with finding a storage unit that fit my needs.

Nykia is extremely professional. She assisted us in moving out of two storage spaces without any problems. Our organization is so impressed with Public Storage that we moved our property to another Public Storage facility almost a stone's throw away.

Very helpful and super nice

My experience was excellent. Both ladies was nice and one of them Nykia, went above and beyond to make my moving experience less stressful.

AJ was really really helpful. His customer service was warm and he answered every question I had. He was extremely professional and he had a very cheery disposition! His advice on how to make the best out of my storage was very transparent and honest! I’m a first time storage customer so I’m glad he was the one to help me feel secure in my move!!

Awesome office staff! Make surely ask for Nykia when you go. She made my experience one to remember. She was very polite and informative!! They also have great rates!!

Nykia , was extremely helpful and very kind. My experience in meeting her was awesome. She has been more than helpful. I believe she needs a raise because she goes beyond what is expected. Every time I come she is always helpful and sweet. I will always use this public storage location as long as you keep her around.

Big shout out for a lady named Nykia she has been more than helpful to me. She is very polite and concerned about my needs. She even checks on me when im in my unit. She makes coming to the storage special. I enjoy talking to her when im there. She cares truly about my experience here. She ask if i need additional boxes and bubble wrap . She makes my day. Great employee in her. I can tell she likes her job. So sweet !!!!!!

Thanks for letting me know about the idea

Great service

Andrea and Aj are really friendly. Great customer service.

Good customer service! Andrea did a good job!

Nykia does a wonderful job with customer service ,she's very caring and understanding

Nykia and Aj are great ppl when i come in the office it always great energy. They are funny ppl when u need a space look for them

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Excelente servicio muy limpio el lugar creo y esta en un excelente ubicación y los asistentes elaine,sulma, lashonna excelente atención al cliente

AJ and all the staff were very friendly and helpful.

I went in the storage September 30,2019 and the young lady Andrea McGee was super helpful and positive . I had multiple questions about renting a unit and availability . She answered all of them and she had great energy and a huge smile . I really appreciated her help .

This public storage has some of the most the most helpful managment especially Andrea McGee she helped me and my family with getting a storage I highly recommend other people to choose this location. I recommend you come to this location.

Andrea was so nice when she helped me. They met every need and I would recommend this place of business

The team is great

Nykia and team are nice

Nykia is a great person

Nykia great

Aj is a great person he help me move in smooth and easy

Great service Nykoa was awesome!!!

Great sale person A.j