Public Storage Self-Storage Units at 10944 Millridge North Drive, Houston, TX

Alice is awesome, they were not able to accommodate me at her location but went above and beyond with helping me with another location. Very sweet and kind human being!

THIS PUBLIC STORAGE HAS RODENTS! THIS PUBLIC STORAGE USES AN INSURANCE COMPANY THAT DOES NOT PAY THEIR CLAIMS ORANGE DOOR INSURANCE AND SEDGWICK! MY ITEMS WERE DAMAGED HERE AND I HAVE YET TO BE COMPENSATED. I EMAILED THE SUPERVISOR HERE AT THIS LOCATION AND SHE NEVER RESPONDS AND THE ACTING SUPERVISOR AT THIS LOCATION AFTER MANY CONVERSTATIONS FLIPPED ON ME BECAUSE I ASKED HER "WHY SHE WAS NOT CONCERN THAT HER CUSTOMERS CLAIMS ARE NOT GETTING COVERED! SHE DID NOT WANT TO REACH OUT TO THE INSURANCE COMPANY THAT SHE IS SELLING TO CUSTOMERS! ANYONE SELLING SOME TYPE OF PRODUCT ON BEHALF OF THEIR COMPANY WOULD BE CONCERENED! YOU HAVE BEEN WARNED!

I have had a unit at this location for several years now and I couldn't be happier about the excellent customer service I have received. The property manager Alice is absolutely amazing as well as the other employees!

Alyce has done a excellent joy trying to assist me with my public storage. As well as Simply Storage move over. Things still need to be fix. But Alyce even help me to call for IT help. Thank you Alyce for your excellent service and commitment to your Company. Joyce Johnson

This location is very helpful I recommend you come here

Alice is absolutely amazing great personality

Very good service.

Very nice and sweet lady. Very helpful. Will be coming back

Alyce was very professional and polite, and the property was very clean I HIGHLY recommend this public storage .

Alyce was terrific. Has great customer service & quickly fixed the issue I was having online.

Awesome employees

Love the employees

This property is very well kept up! Thanks

Very nice and friendly staff!! Very helpful!

Highly recommended facility! Alice was very fast and super helpful in every step of the process! The units were clean and very easy to get too! All around great property management!

Alise was wonderful she does a great job but unfortunately public storage is not, I got a 10x15 and it was suppose to pay $155 but they said I had to pay $15 extra a month for insurance unless i had insurance with my insurance company and I told them I did but they still charged me $15 for about 6.months then it finally went down to $155 for two months plus $30 for a lock that you pretty much have to buy from them, after that they raised it to $208 and now six months later they are raising it to $239 so in less than year they have raised it to more than half of what i was suppose to pay I called to see if they could do anything and was waiting to talk to somebody for 39 minutes, they finally answered and they said somebody would call me the next day, they never did so I called again and it took forever and this time they sent me to another department so it took even longe but they didn't do anything but they did send me a text that said there was nothing they could do. I understand if they raise it a bit but two times in a year is ridiculous, I would never recommend this place to anybody. Oh and they also have rats I had some bags and stuff and they tore them all up and there is rat poop all over my unit I took pictures of all that! Don't get a unit there!

Renting went smooth and well with the help of Alyce! Answered all my questions and explained everything smoothly.

Best property management ever!!!!

Love this location, always clean and friendly

Very nice lady who helped me . She went beyond her required duties and I appreciate it so much .

Alyce is the best. She made the process very easy and was extremely helpful

Alyce made the process so easy I had trouble with accessing my account through the app but she helped me and got me on my way swiftly. You’re the best Alyce THANKS!!!

Have been to a lot of public storage units in Houston and Katy but LOVE this one. The manager there is amazing and super helpful and the place is always clean, easy to get in and out.

Easy, secure in and out.... 5 stars for the help Leigh Ann gave me today ! Excellent experience. Alice is a doll !!!!!! VERY HELPFUL to solve your problem ( if one arises). I highly recommend this location for storage. ASK FOR ALICE !!!!!

I was referred to public by a friend and I would def refer this place myself. Expecially this location (Millridge). The customer service I received from Alice was awsome. She answered all my questions with ease and made me feel very comfortable with my purchase. Honestly she lifted my spirits without even knowing. Thank you so much Alice!

I really want to say I appreciate Alyce for her PERFECT customer service my experience has been so professional and exceptional with her! She is always working things out for me and my family in this stressful time of a huge move for us. She is always quick to resolve any issues we need more people in general like her that love their jobs!

I have had a storage here for years. Ms. Alyce and her team have been nothing but helpful and amazing. Always kind and professional. This is the place to come if you need storage!

Pathetic is the highest compliment I can muster after this fiasco. Aside from the cleaning lady/clerk Alyce who is as rude as an angry troglodyte, the whole thing is a sham. The district managers are unreachable, they simply do not return phone calls. I was told by customer service my unit was $1 for the 1st month, but instead was charged $89, they force sold me a $30 lock that was broken and had to be drilled out, they claim to have elevators but they don’t, only for furniture so people who can’t climb stairs are stuck. They prorate when you move in to the minute however when you move out 7 days after you paid they keep all your money. Thieves, liars, and scammers who are unprofessional, unqualified and flat out corrupt. May I not forget that the Alyce person doesn’t answer the phone either, maybe that’s because all she does is go outside to smoke and be on her phone. Again, pathetic! I will be filing a complaint with the BBB tomorrow morning.

LACREASHA!!!!!!GAVE ME A QUOTE AND HELPED ME VERY PROFESSIONAL THANKS LACREASHA

The best rental experience ever alyce went above and beyond to make sure I had everything I need. Definitely recommend this place to anybody who needs fair and dependable storage. Great job!!!!!!

Leighann was very helpful and informative!

I give 5 starts for excellent customer service from Alyce the property manager! She made my move easy and was very helpful and polite! I would recommend this place for any storage needs.

Called to get some information Mrs. Segundo was VERY POLITE and sounded enthusiastic to help me answer my questions! THANK YOU!!

My wife’s aunt Happens to be the store manager, I had called because we needed some information and Alyce was EXTREMELY HELPFUL.

Ms. Leigh Ann was awesome she help me with the storage size I needed, thank you for everything

Your property manager at this location is helpful nice and knows how to work with people. She kees her property nice and tidy and is always willing to offer a hand if need be.

Alyce is absolutely awesome. She took her time explaining everything properly. She's a people person. We need more employees like her. Thank you ma'am

Very great customer service. Very helpful and lenient!! 10/10 definitely recommend!!

if she ran for president I’d vote for her….

Fast and efficient. Ms. Alyse, the store manager, helped me out and she was so patient and thorough. She made it easy to find the locker, and another employee on site helped us find a cart. Would definitely recommend.

Alyce is great very professional, very clean nice facility, will stay, 5 stars all the way

Nice place, alyce is always helpful and very professional

Very nice store, clean and well kept. Professional and knowledgeable staff.

Character Matter’s Thanks for showing Lyfedepot Great service Leigh Ann! God Bless

Great place! Customer service is great (Thanks Alice), and it’s a good facility. Rented a couple units here

Great location! Fast and easy .

Great service friendly smile true southern hospitality

Alyce gave get customer service and very polite, Knowing I'm moving from another state, she made my move in transaction go smoothly. I would give her 10 stars! Thank you!

Great wonderful service very respectful alyce was a lot of help

I highly recommend using Public Storage at Millridge and Jones Rd. I have used this storage in the past. Staff is always helpful and professional. The place is clean and easy to access. The manager Alyce was very helpful and made the process so easy.

The lady in the front who helped us get a unit was really helpful and so nice

Alyce was wonderful and very helpful. Made my moving easier.

I wanna say thank you to Alice. She was a big help and did a great follow through until I rented my unit. The unit I purchased was clean and easy to go.

I just have to say I had the best service from Alyce. She was very professional and attentive, answering all of my questions. Thank you!!

Great experience with Alyce at this Public Storage location! She was kind, friendly, and professional while also getting me in and out with enough time to load my storage unit before an appointment. A definite recommend for anyone in the area.

Alyce is a gem! Thanks for helping us out😁

Very nice Alice is wonderful and always pleasentful to talk to :)

The Manager is really pleasant. I must say Thank you to Alice for all her exceptional help in assisting me , her personality is above outstanding and she definitely deserves to be complimented and recognized. Thanks for your assistance

Pay your bill...

Every time I come through, Alice is always so nice and welcoming and always greeting people with a friendly smile!

Public Storage is one of the BEST places to store you things. Very Friendly service. Would let everyone that needs a storing unit to call or go their.

Customer service is on point, Alyce has been very helpful even after closing hours!

Alyce at the 10944 Millridge Nortb Drive was very helpful and resourceful, we were coming in looking for boxes for my daughter's project and she provided us with a variety of options and ideas.Very sweet and patient, Great customer service, thank you so much!

As I walked in the door Alice greeted me with a big smile.and from that point on I knew that I would be taken care of when it came to looking for a storage. Talking to her was very easy as she explained things to me.I could go on and on.but let me just say this when it comes to customer service I wish there was people like Alice out there to search for what they are looking for. Alice is the bomb

Looking to move to a smaller unit and this location had one. Price was great and Alyce gave excellent customer service. Location was clean and so was the restroom.

Called to inquire on a storage unit and to my delight the lady on the other end was delightful,plenty of help. Thank you Mrs. Alyce for your patience. I will be getting a unit this week.

Alyce was super nice, the place was very clean and I felt comfortable storing my items here, would definitely recommend 5/5

Ms.Alyce was absolutely amazing and very thorough when answering all my questions. With out a doubt I will continue using this location and referring all my peers here!

Aiesha was very helpful and knowledgeable and courteous.

Aiesha was very helpful in assisting me today. Thanks for the great customer service today!

Aiesha was wonderful to work with she made getting 4 units so easy and painless! I love this storage pace it’s very easy compared to other places I’ve been

Mrs aiesha friendly and professional

Leigh Ann was great helping g us every step of the way, booking was simple and seamless.

Excellent service , the property manager is great , person, very professional. I love having businesses at this location.

Tammy is always so accommodating and helpful!! Her customer service is always on point. She’s been so patient with me and I really appreciate the extra work she puts into her job.

Tammy is always so helpful and quick! I submitted a request late at night (after hours) and she responded early first thing the next day. Always smiling, great demeanor. Really glad she’s manager of this location.

Tammy was not only super friendly and helpful, but she was extremely knowledgeable as well!

Ms.Tammy was amazing today!!As she is always &have been since day one!! She makes you feel right @home so if you want the best from home but a home experience and to know your Stroage is safe come on down and shop with Tammy Mathis @10944 MillRidge North Dr 77070

I have been a customer at this location for a while and it's because of employees like Ms.Tammy. She is simply amazing. COVID and Harvey have brought challenges to alot of folk. Having a pleasant professional voice on the other end of the line ready to help is refreshing. To for me to the Management of Public Storage, a perfect 10 for Ms. Tammy at the Milridge location.

I received excellent service by Tammy at the Millridge location! It's rare to find people concerned about meeting customer's needs. Thank you.

This our second time renting from this location. The first time we had no problems. However, this time it has been a terrible experience. Took an hour and a half to get me checked in. Lucy, the person on duty got sidetracked and forgot to meet me at the unit. Their lock wouldn't work correctly because the door closing was bent. Super delay at getting another until. Upon another visit we discovered the main doors that are supposed to use a combo wasn't locking - you could just pull them open. Reported the problem and called the district manager, Michelle England. The problem has not yet been resolved. After my free month I am now being charged a higher monthly rate than what my online reservation said I would pay. I cannot get anyone to answer my calls/messages at the local office and hoping to hear back from the elusive district manager. Update: I finally was contacted by Michelle and received a credit and the billing errors appear to be corrected. They also had my email incorrect in their system from when they opened up my account and that is why I wasn't getting updates. Although it took two months, they resolved the problem regarding the doors not locking securely. Additionally, there is a new site manager in charge, Shamika. I have received several follow-up calls from her asking me to update my review so she the location will not have a one star review. I did upgrade it, but that was only temporarily. Second update: About three months later and less than six months into renting the storage unit, my rate increased by over 30%. I called the office and spoke to yet another new site manager, Tammy. She informed me that they can increase the rent based on market value at any time, but maybe could adjust the rate as they didn't want to lose me as a customer. Obviously, I am not a valued customer and do not appreciate the bait and switch on the price after such a short time. We never had this happen before with any place we ever rented. I certainly thought based on the many service problems I had already encountered that the price I signed up for would be honored at least for a year. Most definitely will not rent from them again and now would not recommend using Public Storage based on this whole experience. A lot of staff turnover, too many inconsistencies and a super disappointing experience. Additionally, their idea of climate controlled is very warm. When I mentioned it to the district manager told me they keep it 82 degrees in the summer. The lighting is poor as well.

I have had nothing but exceptional service from Tammy. She has gone above and beyond the call of duty. She is friendly and knowledgeable. The building is always clean and someone is always available to help. I highly recommend this storage facility, you will not be disappointed.

Tammy was the only person I had the pleasure of working with at the facility but it was probably the best customer experience I've ever had. I came in ONE time to speak with her. She was extremely pleasant, friendly, showed me the unit and facility, the best way to get in, and made sure I had all of the information I needed to get started (even gave me some helpful pointers on some of the finer details). She called a MONTH later to confirm some things, remembered who I was from the one time I came in, called again to UPDATE me on those things shortly after, and then gave me a FINAL UPDATE on the progress. This is after I had already paid and was ending their services. She went above and beyond where most people fail to even pick up the phone. The personal touch she added to this experience is the kind of stuff that lasts a lifetime, even if it was a blip on the map of life. Y'ALL GIVE THIS LADY A RAISE!

I visited this location on 11/19/2020. I'm preparing to place some equipment in storage for my business and I wanted to ensure that I would be using a secure, affordable, and dependable storage facility. Mrs. Tammy was the staff member I spoke with. She greeted us when we came in(very important to me) ,she was very helpful and friendly, she was able to answer all of my questions and the office and units was very clean. I will be using this location to store my equipment. Visit them you will not regret it!!!!

Awsome employees super nice and very resourceful!

Excellent customer service, thank you Shamika.

Great store the property manager is so sweet, I always stop by to take care of my payment and she is always eager to help me. She always has my account pulled up and ready before I walk in the door!

Great facility. Staff is always super helpful.

Excellent service from the property manager!

Very good service

Lucy was fantastic. Made sure we were taken care of. Glad we chose this place.

Lucy was very helpful and awesome with a great attitude!!!!

Lucy was great very friendly and very efficient in helping me today! I would definitely recommend this location!

Nice location and the property manager was supper helpful. Every time I come to the property she is always so helpful. I’m glad I chose to rent here.

Great staff !

Nice and clean property

Friendly quick service. They took care of us right away. Easy process.

Great experience. Shamika was very helpful in assisting me.

Milla was very helpful and made my reservation go smoother than the call center did. I appreciate everything she did for our transition. Thank you very much for your patience, your helpfulness and friendliness.

Great service, patient staff & overall very helpful. Thank you!

Thank you Milla for your help and patience with our transfer. You’ve made the experience very easy.

The ladys in the office are amazing! They are so helpfull!!

Great Staff and excellent customer service !

Shamika and chereme were awesome they got me in and out in a timely manner.

Registration was painless with Shamika at the wheel! Thank you for your assistance. 👍

Shamika was awesome!!! It was fast and easy getting my storage.

Awesome service shamika te property manager was great

Came in to auction and shamika was super sweet she provided such a great environment !

Great service

Great customer service from Shamika!! Very informative and fast!!

Customer service is amazing.

I have a great experience at this storage. Ms Shamika did well .take care of me

Great location! Super nice and professional staff.

4 stars

Shamika was very helpful and courteous.

Great service. The property manager is supper sweet and really helpful. Shamika will definitely take care of you.

Was very helpful and informative

Great Help by Lucy Myers!

OMG not enough can be said about Lucy Myers, she went above and beyond to service us. We have been long time customers with 2 units and she is great to work with. Thank you Public Storage!!

Mrs. Myers was very professional and courteous. Every question I asked she was able to answer in a polite manner. I would recommend this storage to anyone as long as Mrs. Myers is their rep.

Wow, the service here it was incredible. Couldn’t find more courteous and faster service anywhere on the planet.

Shamika was super helpul ans so kind. I had alot of quuestions and she was super patient and kind throuugh out the emtire process. Thanl you public storage

Shamika was great, fast, and efficient. So kind!

Shamika was a great help setting up our units! Month per month basis is so convenient for movers!

Muy amable la persona que me atendió.me ayudó a hacer mi proceso

Today I rented a storage space from Shamika and her customer service over the phone is what brought me in. But in person she was even kinder making my experience awesome! Thank you Public storage!

I love that the property is well maintained and I'm happy I chose to rent here. The manager Shamika is always super helpful and friendly and it just makes my experience with Public Storage a much better one to know that she takes initiative to ensure me as a customer is always squared away. Thank you Public Storage.

Shamika was so helpful & professional. I stopped by to rent a unit & she was so kind. She explained everything & showed me a unit. Very sweet & works very hard. I would definitely recommend this location. Great employee!

Not sure whats up with the insulation hanging from the ceiling or the graffiti all over the walls inside the building with the indoor units but its an issue. Also. Customer service is weird as hell here. One of the women at the counter doesnt want to talk to you or help you if she doesnt have to, and one of the male employees spent more time trying to recruit me for his podcast than actually figuring out why my gate code didnt work when i set it up with the same female from two weeks prior. I was able to keep my stuff here for a few weeks without anything bad happening but the customer service and condition of the grounds had me worrying the entire time.

Great storage facility the staff is always nice and helpful.

Wow! The service I received here was phenomenal. The sweet girl in the office I believe her name was Taylor showed me around the premises to the space I was interested in, pretty decent property I must say. I will be going back there to rent soon but I’m here to mention that the service was exceptional & that girl should get a raise because I’m seriously considering hiring her for my company.

Great service ! Property looks amazing and the property manager shamika is awesome

Shamika and nick were great. I will keep renting here because of the great service

I came into the store and Nate was very helpful. His energy was amazing. Thank you for helping us with knowledge of the different unit options.

Came into public storage and was helped out by Alexis. She helped us find the proper size storage unit for our stuff and answered any questions we had. She was helpful by helping us find the location our storage unit as well and was friendly.

Shamika was wonderful! Nice and patient with me😊 Nate was very helpful and funny! Both were nice and pleasant people!

Coming into this location was very welcoming. Shamika showed me a lot of different ideas. Really sweet young lady. Glad that i chose this place.

She was great and so much helpful a good place too stored

Clear explanation of how the property works. Very professional. Thanks Sandy!

This place is great Shamika was helpful and knowledgeable about the facility. Got me just what I needed and with no hassle. The best customer service hands down. I recommend this place to anyone who wants quality, clean and safe storage.

Alexis was very helpful. Thank you for taking the time to help me address my needs.

Alexis. Has amazing customer service. I don't live close, but it was definitely worth the trip. I thank God for people like Alexis. Thanks for all your help. Ms. S. Davis

Alexis has great customer service. She helped me figure out what was the best storage for me. She was very patient and helpful.

Sandy the relief manager was very professional and provided excellent customer service. I would high recommend this storage facility!!!

The facility was very well maintained and most importantly very well secured. The manager which handled my minor crisis was Sandy. Sandy was extremely knowledgeable about all of the processes that made acquiring a storage thorough but efficient. I give both the management staff and the location Five Stars!

The associate( Sandy) was so efficient and helpfulat this location today; as they always are.

The young lady greeted me with a smile and was very helpful. Great customer service from Alexis!

I have been at this storage unit for about a year and my experience here has been a fantastic one. The grounds are kept clean, the units are easy to move in and out of with plenty of space in the climate controlled ones to turn corners with big furniture. There is always a furniture dolly onsite for you to use. The lady at the front desk her name is Sandi is fantastic. She works with you in so many ways and offers superb customer service.

Sandy took great care of us today. She was friendly and did a great job of explaining everything clearly.

Alexis was great. She was very helpful in setting up the progress of moving into my very first storage unit with me and my husband. I appreciate all of the help as I had a lot of questions. I had never had a unit of my own so was a little nervous but she definitely put my mind at ease to the sercurity of my belongings. I feel that all in all it was a great experience and I look forward to storaging my stuff.

I was going to give this place five stars but for what has happened to me and my kids I wouldn’t even give them a half star ! I went to vacate my unit yesterday only to find termites had eaten almost all of my things! Mind you it was climate controlled!!!! All of my children school clothes that were purchased was destroyed a entire bed and various of other things ! I paid my insurance every month ! But the lady tells me that the way my things were damaged I could only get a maximum of $200! I am so livid that I am trying to calm myself down ! How can you put a amount on my things by the way it was damaged ! What was I even paying insurance for ! Just shady to me and heart breaking!

Nice friendly staff with clean grounds .

Me. Alexis was very helpful to my at my visit with public storage you need to go there and get your storage

Alexis was so nice and helpful. Also shamika 😙

Great service :)

Tabatha gave awesome service

Mr. Tabitha and Mr. Shania gave me and my family awesome services. They helped us out tremendously. Save us time and money and if I know anyone in need of service I will highly recommend them here. Thanks ladies. 😁😁😁

Tabitha and Shamika provided great and efficient service! They explained the whole process and I was able to move in same day!

Shamika is awesome. Very knowledgeable about the facility and what it offers. It was quick to sign up. She was very helpful and answered all my questions. The facility is very nice too. Very clean.

Shamika is awesome ! Every time I come in to pay my bill she is always ready and has my account pulled up and ready when I walk in the door. Great service !!!

Shamika was very helpful and patient with me never rented a storage before and she made it easy

My parents have a storage unit here and I always come in to pay their bill and shamika is always eager to assist me and always has the account ready and pulled up. Great service!

Outstanding experience!! Shamika is wonderful she help me with everything that I needed to know. I Will be coming back here in the summer.

I came in and needed to be in and out in 20 minutes. Shamika was excellent very thorough and acommodating. Excellent in a nick of time.

Shamika and gabbie were super helpful!

Shamika was awesome ! I came in to ask about prices and she was supper helpful. I will definitely be back to rent when I’m ready :)

Shamika was very helpful and nice and got everything I needed taken care of quickly 😊😊

Shamika was one of the most professional person I have ever dealt with!! Thank you again!!

I looked at this storage this weekend seeing it had almost 5 stars I thought it would be a nice place. They claim to be climate controlled but the building was hotter than outside. The property Is old and Does not look secure what so ever. The customer service I received was TERRIBLE If you want to be spoken to like your stupid THIS IS THE PLACE FOR YOU. They only have one run down cart per building and I was all around not impressed with the unit. The girl helping me had so much attitude and acted like she had better places to be the entire time. TO be honest I might have rented there even with the shady appearance If she wasn't such a rude person . In short I rented at cube smart the service was impeccable and the units are amazing. DON'T WASTE YOUR TIME OR MONEY.

Great location!

Had a good experience here with shamika!

This is by far one of the best public Storages, I always come to this location to pay my friends bill. Every time I come to this location the manager shamicka is so sweet and always has the office smelling great. If you need a storage space you should definitely rent here.

I do not recommend this place. Storers beware lots of stealing and vandalism. Plus weed smokers daily living out of units

Shamika did a wonderful job getting me in and out in a timely manner! She was very professional, kind, and efficient! This is my second time renting space here, and it was a great experience both times!

Shamika was awesome!!! She was extremely knowledgeable and helpful in my decision making. She was also nice.

I upgraded from one star solely to show that the lady in the office was worthy of 5 stars, but the poor lighting and lack of response from the main office brings it down. It is very poorly lit, overpriced and there are MUCH better storage facilities in the area that feel like they have better security. The customer service at the site is excellent, as Janae (I apologize for the spelling, I'm not sure if it is correct, pronounced Jan-A)) was VERY nice and helpful to me. I had tried to notify the main office about the poor lighting, but they NEVER responded, and the toll free number was not helpful, as the person I spoke to was EXTREMELY rude! Again, the lady at the location was wonderful, I think she was very nice and extremely helpful, the total opposite of the horrible person at the toll free number. The place needs better lighting and seal up the outer wall to keep out pests.

Great experience! Management is friendly and service is fast. the property is secure and very clean.

Shamika was great :)

Shanika was awesome and friendly! Excited to move in!

Great customer service !the office girl is very sweet

I DO NOT RECOMMEND ANYONE GOING TO THIS LOCATION!!!! I HAD TO PUT MOST OF MY BELONGINGS INTO STORAGE ONLY TO HAVE MY UNIT BROKEN INTO AND THOUSANDS OF $$$ OF BELONGINGS OF MINE STOLEN!! THERE IS NO SECURITY!! THE CAMERAS DO NOT WORK!! THEY WERE UNABLE TO PULL UP FOOTAGE OF THE ENTRANCE TO THE BUILDING MY UNIT WAS IN!!!

The service was great. Very efficient, kind and pleasant.

My time was limited when I walked in so I informed Shamika of that when I entered and she was awesome! She was fast, friendly, and professional!

shamika is awesome :)

shamika was very helpful. Will contact soon as some thing comes up .. thanks

They don't like to open on time , for example today it's 10:41 am and theirs not a soul in this place , doors Locked and noting saying they will be back or open late . They really mess with people's time when they have a schedule to follow but they don't care . If you late they charge you a late fee but if they are late you can't do anything about it and they won't give you anything for your wasted time . Thanks staff member for loving your job so much you can't even make it to work at 930 am . You should quit your job.

I was recently burglarized and got no help in return but I still need storage

Shamika was great! I had so many questions she was very patient with me and answered all of my questions. You should definitely rent here.

Shamika was Awesome! Great price

Shamika was super helpful! I came in and asked about pricing of units and boxes and she was very patient! great experience!

Staff Shamika very helpful, polite and took her time help me with other options to storage my families home items..

good service

Shamika was super helpful and was able to get me squared away to take care of all of my needs.

Maria and Shamika was very helpful in selecting the best unit for my needs. Pricing was great during the Summer Kick Off Sale Deal.

Ok location

Went in to get a storage unit, Maria Ramos was great. Got me in and out. Explained everything very well. Very friendly. Thanks Maria!!!

Maria was great!!!!!

Shamika is great! I've been storing at this location for quite some time and never has there been a property manager as sweet and kind as her. She is awesome!

Public storage on jones and cypress north is a joke. 2 weeks ago we notice that the key pad on the main antrance was vandalized, we got concerned, today we showed up and our unit was half way cut were the lock was placed. We checked other units on the first floor and found the same situation on other 4 units. They were cut with some type of tool and when we talked to the person up front he just said. Do you want to move to a different unit or you can cancel any time. Horrible customer cervice. Needles to say we moved to a different place in a matter of 2 hours.

It would of been better but they come in to work to late to do business. I had to wait 1hour an a half just to get into my storage which they messed up on my payment which they fixed but still would have like to have contacted someone faster to get my things when i was on a time schedule.

They did not want to order the online deal will not do business with

Came in to inquire about a space,sue was great! I will definitely come back to rent here when I move out of my apartment next month.

They are very helpful. And was able to get the right size unit that I needed at a very good price

The customer service was amazing ! Thanks Sue!

Get service from sue

Very nice people friendly and helpful.

Sue was wonderful help in my experience with this facility! I was very overwhelmed and rushed when I came to see her, trying to find a place for our evacuated belongings after the flooding in May. Her friendliness (in spite of the fact that she was Very busy) was a huge comfort to me on that day. If I ever need a storage facility again I will definitely come here! Very clean, very convenient, great staff!

Ms. Sue did an awesome job giving us all the information needed about the storage. She was very nice and courteous. Thank you, sue!

Great price and great customer service from Sue.

Great service

Great prices with excellent customer service! Thanks for all your help Jayer.

I have enjoyed having a storage unit here. The customer service is outstanding and Sue is very courteous. When I first moved in I had tons of questions and she took the time to answer every single one of them. In addition, when it was time for me to move out she made sure I understood all procedures. I would highly recommend this place to anyone. The facilities are clean, well-maintained, and safe. Next summer when I need to store all my teacher stuff I will use them.

Customers service was wonderful and price was awsome , keep it up guys will recommend you to friends.

Went in just to look for packing supplies and susan and nia were so great so friendly and nice made me feel very welcomed.

Great customer service, but the facility needs some attention.

Sue did a great job. The property is very clean.

Sue is great! Wonderful experience, highly recommended!

Miss Sue has the most professional demeanor and is extremely capable and knowledgeable

Sue was very helpful.

very clean and well kept. staff was super friendly on my first day

Great service. Susan is always very helpful

Shay called to see appointment for 9:30 am on a Sunday. Was quick and thorough. Great experience.

get service from Sue

The Management team Sue, Christina and Shay are professional and friendly. I am a long time customer and always will be because of your staff!

It was rainy but an awesome fast experience! Thank you guys for your [email protected]

Awesome service! Quick and timely, very friendly. Overall great customer service. (Sue in particular)

Very happy with service provided by the property manager (Sue) . She was very professional courteous and helpful.

I had great service here on Jones Road and wonderful help and wonderful people and thank you guys for such a wonderful review

Really impressed with the customer service at this location. Sue and Haleigh are great!

Excellent customer service by Susan at the public storage.

excellent service ! Susan has been awesome!!

I come every month to make my payment and Sue always helps me, she is so nice and attentive! Great customer service, she always has a smile in her face!

5 stars for the local management (Sue), but 1 star for how Public Storage does business. I had 3 units rented for 2+ years and instead of a price break for multiple units, I had to face increases on a quarterly basis. If it wasn't 1 units rent going up it would be the others. I don't think electricity rates have gone up 80% in 2 years? Long term storage is not rewarded in anyway with Public Storage. On a positive note the increases did force me to consolidate down to one unit. Ironically I just received another increase notice today after vacating my second unit this last weekend. Go figure?? I will still however be paying 60% of what I was paying for 3 units for only the one? Time to look for other options are in my future, what's in your future??

Great customer service. Excellent storage place. Miss Susan is the best.

Sue is an awesome help!!!! Love her

Great fast service! Will recommend to others. Thanks!

Very helpful

Service was great!

keith was very nice and helpful and i will be coming back! real soon

the service here is very superior!!!!!

Great Prices, Great Staff! Enjoyed our past few months being here.

Ieshia is the best!!!! So helpful.And knowledgeable.

Jessica is amazing! She has outstanding customer service that can't be rated. There is nowhere else for my storage needs! thank you Jessica God bless you!

Service by Jessica is awesome!

Jessica is a great and helpful person. 10 out of 10 service and location is safe and great.

Great customer service. Thanks Jessica! !

jessica is great

I love Jessica *huge*

Jessica has been excellent in customer service and helping us when I had to get a bigger storage unit. Thanks for all your help Jessica you rock!

I got great customer service here. Jessica was very nice and helpful. She answered all of my questions. The property is clean as well. I will definitely recommend this location to friends.

Chanee was very accommodating saved me money very friendly 5 stars!!

Dreanna Starks was amazing at helping me. I had reserved a unit earlier this week under the impression I would be receiving the Memorial Day half off sale. But that was not the case due to the sale had expired. But Dreanna helped me out. Instead of paying full price for a 5 by 5, I payed a $1 for the first month for a 5 by 10. My boyfriend was frustrated that I chose a Public Storage so far from our current apartment, but I think it was definitely a good decision because there's a good chance no one else would have helped me out like she did.

Jessica is very kind, help full and always knows my storage needs. This is the 4th time I have rented from her.

Jessica is AMAZING!!! she is a great worker...

Jessica is the best; she deserves a substantial raise or a promotion.

Jessica is great customer service 10+

Jessica was great and helped me with everything I needed

Jessica is very helpful.

Been working with Jessica for 4 years, she is the best makes ever transaction easy. Always with fantastic attitude.

I came in to buy boxes on Sunday and Jessica was very helpful and very friendly! Great customer service.

Alyssa was awesome she made everything quick and easy im very happy

Jessica is great the property is great

This location is very clean and well kept. I've never had any issues with my unit while leasing here. The employees are very helpful and kind.

Great customer service. Jessica was very helpful & informative would refer everyone to this location. Happy customer!!!!

DreAnna---It took me forever to write this review. Nonetheless, I must commend DreAnna for the professional service she rendered when I was desperately looking a safe place to store my valuables. The previous places I visited the staff was rude, impatient and "cocky", but DreAnna was quite the opposite. What was very impressive is the interest and patience she displayed toward me. I was very indecisive but with her expert advice I was able to make a wise decision that I am happy I made. Her co-worker Jessica was just as pleasant and professional. Thanks DreAnna for being sooo professional and sorry for taking this long to do the review. I did keep my promise though :). Thanks a million!! Have a safe delivery!!

Jessica was great

Jessica has been helping us in a very professional, personalized manner. I hope everyone gets the same experience that we have had.

Jessica is great, she's always so helpful, happy, and full of energy!

I am new to town and I was inquiring about a unit and Jessica, the property manager, was very kind and sweet. She answered all of my questions thoroughly and without hesitation. I had went to another storage company and they were not nearly as clean or friendly as Jessica was. I will not be moving until next month and she made sure that I had all the information I needed. She made it very easy and not as stressful as I thought it would be.