Public Storage Self-Storage Units at 10944 Millridge North Drive, Houston, TX

Went in to inquire on a unit,Alyce was there to help me. She explained to me several different options that would suit my needs. Thank you Mrs Alyce for making it so easy.

Property Manager was incredible! Spent nearly 2 years here with no problems. I ran into personal hiccups. She was understanding, relatable, and willing to work with me anyway she can. A true kind soul. I hopefully won’t need a storage anytime soon but if I do, I know exactly where I’m going!

I’ve been a happy customer here! Absolutely love the location and the management and staff. Very helpful!! ❤️

Alice will do all she can at this location to help you. Do not contact public storage as they will more than likely not help you but Alice will.

The staff is always so helpful if you need a storage this is the place to go if you want to be treated like a customer who is genuinely cared about and not just another storage door# this is your place. The property manager Alice has gone above and beyond anytime I’ve ever needed anything and I am grateful. It goes a long way when everybody is in such a hurry and doesn’t want to do anything for anybody anymore. The property is always clean and the employees are actually doing their job.

Alice, the employee at this store really helped me after I couldn’t get anyone to help at the kiosk location I used. I hope her manager sees this. She’s amazing. Thanks Alice!

Alice was amazing! I highly recommend bc of how awesome her service is!

Alyce has always been extremely helpful. Always available to answer any questions I have. Very professional and on top of everything. If you decide to use this location ask for Alyce.

This was my first time needing to use a storage unit and I'm really impressed with how simple and easy it was to utilize! Alice was really nice and professional and was able to walk me through the steps of renting and setting everything up. On top of the gated facility the facility was really clean and upkept and has plenty of security cameras around the area to maintain a safe feel! Well deserved 5/5 rating!

The Property manager she is the best very professional and very understanding and fair she makes you feel like family great attitude and very helpful i love her property is all ways top notch clean

I’ve been with Public Storage for a couple of years after I moved. Alice has been a great help with dealing with card issues and keeping my space rat free. They have great customer service and support. Would recommend.

This is actually my third time stopping by here, but it was my first time renting. Alyce (Manger) has always been very helpful. Always polite and informative of products and space. Not to mention that the property is very well kept. I recommend this storage facility to anyone in need in the area. Thank you Alyce!

Alyce is a great manager she always very helpful,kind and knowledgeable. Thank you for all you do!

Still fill the sane way but better Easy, secure in and out.... 5 stars for the help Alyce gave me today ! Excellent experience. Alice is a doll !!!!!! VERY HELPFUL to solve your problem ( if one arises). I highly recommend this location for storage. ASK FOR ALICE !!!!!

They are so nice and work with you when you need it! I am so grateful for the patience they have given me.

The very first time I rented from Public Storage on Milridge Rd was over twenty years ago, and in between that time even up until the last six months, I have continued to rent from them over five times. I have recommended friends, associates, and coworkers to use this facility when looking for a safe place to store their valuables. I have never had a negative experience that would keep me from coming back to rent here. Each time I have called to inquire about a unit, the staff has always been incredibly helpful and friendly. This last time I called, which was six months ago, Alice was the one who called me back and answered all my questions thoroughly and made the entire rental process so easy. As far as the facility, it is well-maintained, clean, and secure. I feel confident that my belongings are safe and protected, and I myself feel safe, secure, and protected as I come in and out of the unit retrieving and putting belongings into the unit. The access hours are convenient, and the unit itself is spacious and well-lit. The hallways are well-lit, clean, and clearly seen on all cameras. I would like to commend Alice for her exceptional customer service. I know I mentioned previously that she answered all my questions and made the rental process super easy, but she has continued to maintain that same level of customer service even after the initial process of gaining a customer. Alice definitely cares about the property as well as the people who rent there. Thank you, Alice, for all you do! This storage facility would NOT be the same without you. I hope corporate knows what a gem they have in you. I'm truly satisfied with my continued choice to rent at Public Storage and will definitely use them again and again and again in the future. Thank you, Layla

Had great and wonderful Experience the lady was it was a very nice person

I’ve had a unit here for about a year now, and it has been great! Alice has been very helpful and attentive!

Great customer service always helpful she calls and let me know when bill is due . Very respectful.

Great service and profesional the lady there was so friendly

Alice was very helpful. I had set an appointment and everything was fast and she showed me to my storage unit. It is very clean and moving is so easy. They provide a cart and a elevator. Thank you for you help Alice!

Great customer service 👏 👌

The young lady at this location was very helpful.

Hello, I was at this location and I had the BEST experience with Milla and alyce it has been amazing to meet them and the store is CLEAN and nice people.. THANX FOR EVERYTHING!!!!

The storage facility is nice and clean. The staff is very helpful.

Great customer service Alyce is awesome

Public storage has been a blessing since I have been using this establishment great customer service and the employees are always nice can’t complain

My experience at Public Storage has been by far amazing. Alice the property manager is very helpful and courteous. I had a personal issue and she was a blessing in disguise to assist me. She goes above and beyond to make sure her customers are okay and when I’m on site she’s always making her rounds to make sure the property is tidy. If you ever need a storage space come here because Alice is sweet genuine and a will do all she can to assist her customers.

I've had the best experience here, and Alyce always goes above and beyond to help!!! Highly recommend!

Excellent customer service! The manager always goes out of her way and has been super helpful anytime I have questions or concerns.

You don’t care, nor do you want to know! I recently sent you a review regarding my horrific experience at the location where I have my storage, (Millridge Road and Jones Road, Houston, TX), and I’ve heard back from no one regarding my concerns! I called numerous times and never spoke to anyone about this horrific experience with the onsite manager there. And I will be getting my stuff out and going back to Extra Space Storage, where they have onsite, friendly managers! You all suck!!!!

The Customer Service there is on point. It's a lady that stay on property there that was so helpful

Muy buena atencion al cliente muchas gracias

This is a really clean, safe storage place! They have cameras in every hall, so there isn't anything criminal going on here. The property manager Alyce is very professional, and she finds a unit that works perfectly for your situation. I will say that there are no bathrooms here, so I definitely unload prior to showing. The Storage insurance is $12/month per unit. They give u up to 7 days after due date to pay before they access a late fee. I love how the units are very close to the doors so that way you don't have to do a crazy amount of walking.

Great experience, and service Alyce was wonderful and helpful. She gave me the best of help.

Great location secure friendly staff

The storage unit was clean and available. I needed to make a last minute change and Alyce (the property manager) was very helpful and responsive.

La mejor atención al cliente ! Muy amable y cordial la señorita Alice. Ojalá y en cada tienda tuvieran una persona con esta capacidad de atención y humanidad. Definitivamente la mejor que he visitado ! Felicidades a Public storage

I must say renting a storage unit from Mrs Alyce was a great choice .. Friendly & Courteous & very helpful . Will DEFINITELY recommend this storage place.. Thank You Alyce

Super Shout -out to Alyce who went above & beyond to accommodate our needs with storage space.. Definitely will be recommending her storage unit..💯 👍

Ms. Alyce. Omg, her level of professionalism goes a very long way. She’s so kind and compassionate. Always knowledgeable about the facility and which unit is needed. I truly admire her. I wish all people had her heart. She does a really good job keeping the property up. I thank her so much for everything and going above and beyond.

I am so happy with the service here. Allison has been nothing but accommodating and kind. If I could give more than 5 stars I would!!!

Really awesome experience Alyce was super helpful in getting me squared away best storage facility I've had the pleasure in dealing with...

Thank you all for the kind reviews, I appreciate them all.

Muy recomendado este lugar por la buena atención, un espacio limpio y organizado tengo muy buena experiencia rentando aquí gracias a Alex por tan buen trabajo. 👍

Recomiendo localización para rentar unidades,super limpio, Alex ,la encargada es muy amable y mantiene la propiedad super limpia, muy segura la propiedad

Alyce gives great customer service i’ve rented at several public storages and have several units at this location. iShe takes care of her customers. i highly recommend

Alyce is such a nice property manager, she keeps the units and property looking nice and is a great place to use if you need storage.

The greatest customer service always!

Me encanta

The best in Houston.

The staff was amazing & helped me out with a difficult situation, got fixed right away. I was so happy!!

Alice is awesome, they were not able to accommodate me at her location but went above and beyond with helping me with another location. Very sweet and kind human being!

THIS PUBLIC STORAGE HAS RODENTS! THIS PUBLIC STORAGE USES AN INSURANCE COMPANY THAT DOES NOT PAY THEIR CLAIMS ORANGE DOOR INSURANCE AND SEDGWICK! MY ITEMS WERE DAMAGED HERE AND I HAVE YET TO BE COMPENSATED. I EMAILED THE SUPERVISOR HERE AT THIS LOCATION AND SHE NEVER RESPONDS AND THE ACTING SUPERVISOR AT THIS LOCATION AFTER MANY CONVERSTATIONS FLIPPED ON ME BECAUSE I ASKED HER "WHY SHE WAS NOT CONCERN THAT HER CUSTOMERS CLAIMS ARE NOT GETTING COVERED! SHE DID NOT WANT TO REACH OUT TO THE INSURANCE COMPANY THAT SHE IS SELLING TO CUSTOMERS! ANYONE SELLING SOME TYPE OF PRODUCT ON BEHALF OF THEIR COMPANY WOULD BE CONCERENED! YOU HAVE BEEN WARNED!

I have had a unit at this location for several years now and I couldn't be happier about the excellent customer service I have received. The property manager Alice is absolutely amazing as well as the other employees!

Alyce has done a excellent joy trying to assist me with my public storage. As well as Simply Storage move over. Things still need to be fix. But Alyce even help me to call for IT help. Thank you Alyce for your excellent service and commitment to your Company. Joyce Johnson

This location is very helpful I recommend you come here

Alice is absolutely amazing great personality

Very good service.

Alyce was very professional and polite, and the property was very clean I HIGHLY recommend this public storage .

Very nice and sweet lady. Very helpful. Will be coming back

Alyce was terrific. Has great customer service & quickly fixed the issue I was having online.

Love the employees

Awesome employees

This property is very well kept up! Thanks

Very nice and friendly staff!! Very helpful!

Highly recommended facility! Alice was very fast and super helpful in every step of the process! The units were clean and very easy to get too! All around great property management!

Alise was wonderful she does a great job but unfortunately public storage is not, I got a 10x15 and it was suppose to pay $155 but they said I had to pay $15 extra a month for insurance unless i had insurance with my insurance company and I told them I did but they still charged me $15 for about 6.months then it finally went down to $155 for two months plus $30 for a lock that you pretty much have to buy from them, after that they raised it to $208 and now six months later they are raising it to $239 so in less than year they have raised it to more than half of what i was suppose to pay I called to see if they could do anything and was waiting to talk to somebody for 39 minutes, they finally answered and they said somebody would call me the next day, they never did so I called again and it took forever and this time they sent me to another department so it took even longe but they didn't do anything but they did send me a text that said there was nothing they could do. I understand if they raise it a bit but two times in a year is ridiculous, I would never recommend this place to anybody. Oh and they also have rats I had some bags and stuff and they tore them all up and there is rat poop all over my unit I took pictures of all that! Don't get a unit there!

Love this location, always clean and friendly

Best property management ever!!!!

Renting went smooth and well with the help of Alyce! Answered all my questions and explained everything smoothly.

Very nice lady who helped me . She went beyond her required duties and I appreciate it so much .

Alyce is the best. She made the process very easy and was extremely helpful

Alyce made the process so easy I had trouble with accessing my account through the app but she helped me and got me on my way swiftly. You’re the best Alyce THANKS!!!

Have been to a lot of public storage units in Houston and Katy but LOVE this one. The manager there is amazing and super helpful and the place is always clean, easy to get in and out.

I was referred to public by a friend and I would def refer this place myself. Expecially this location (Millridge). The customer service I received from Alice was awsome. She answered all my questions with ease and made me feel very comfortable with my purchase. Honestly she lifted my spirits without even knowing. Thank you so much Alice!

I really want to say I appreciate Alyce for her PERFECT customer service my experience has been so professional and exceptional with her! She is always working things out for me and my family in this stressful time of a huge move for us. She is always quick to resolve any issues we need more people in general like her that love their jobs!

I have had a storage here for years. Ms. Alyce and her team have been nothing but helpful and amazing. Always kind and professional. This is the place to come if you need storage!

Pathetic is the highest compliment I can muster after this fiasco. Aside from the cleaning lady/clerk Alyce who is as rude as an angry troglodyte, the whole thing is a sham. The district managers are unreachable, they simply do not return phone calls. I was told by customer service my unit was $1 for the 1st month, but instead was charged $89, they force sold me a $30 lock that was broken and had to be drilled out, they claim to have elevators but they don’t, only for furniture so people who can’t climb stairs are stuck. They prorate when you move in to the minute however when you move out 7 days after you paid they keep all your money. Thieves, liars, and scammers who are unprofessional, unqualified and flat out corrupt. May I not forget that the Alyce person doesn’t answer the phone either, maybe that’s because all she does is go outside to smoke and be on her phone. Again, pathetic! I will be filing a complaint with the BBB tomorrow morning.

LACREASHA!!!!!!GAVE ME A QUOTE AND HELPED ME VERY PROFESSIONAL THANKS LACREASHA

The best rental experience ever alyce went above and beyond to make sure I had everything I need. Definitely recommend this place to anybody who needs fair and dependable storage. Great job!!!!!!

Leighann was very helpful and informative!

Called to get some information Mrs. Segundo was VERY POLITE and sounded enthusiastic to help me answer my questions! THANK YOU!!

My wife’s aunt Happens to be the store manager, I had called because we needed some information and Alyce was EXTREMELY HELPFUL.

I give 5 starts for excellent customer service from Alyce the property manager! She made my move easy and was very helpful and polite! I would recommend this place for any storage needs.

Ms. Leigh Ann was awesome she help me with the storage size I needed, thank you for everything

Your property manager at this location is helpful nice and knows how to work with people. She kees her property nice and tidy and is always willing to offer a hand if need be.

Alyce is absolutely awesome. She took her time explaining everything properly. She's a people person. We need more employees like her. Thank you ma'am

Very great customer service. Very helpful and lenient!! 10/10 definitely recommend!!

if she ran for president I’d vote for her….

Fast and efficient. Ms. Alyse, the store manager, helped me out and she was so patient and thorough. She made it easy to find the locker, and another employee on site helped us find a cart. Would definitely recommend.

Nice place, alyce is always helpful and very professional

Very nice store, clean and well kept. Professional and knowledgeable staff.

Alyce is great very professional, very clean nice facility, will stay, 5 stars all the way

Character Matter’s Thanks for showing Lyfedepot Great service Leigh Ann! God Bless

Great place! Customer service is great (Thanks Alice), and it’s a good facility. Rented a couple units here

Great service friendly smile true southern hospitality

Great location! Fast and easy .

Alyce gave get customer service and very polite, Knowing I'm moving from another state, she made my move in transaction go smoothly. I would give her 10 stars! Thank you!

Great wonderful service very respectful alyce was a lot of help

I highly recommend using Public Storage at Millridge and Jones Rd. I have used this storage in the past. Staff is always helpful and professional. The place is clean and easy to access. The manager Alyce was very helpful and made the process so easy.

The lady in the front who helped us get a unit was really helpful and so nice

Alyce was wonderful and very helpful. Made my moving easier.

I wanna say thank you to Alice. She was a big help and did a great follow through until I rented my unit. The unit I purchased was clean and easy to go.

I just have to say I had the best service from Alyce. She was very professional and attentive, answering all of my questions. Thank you!!

Great experience with Alyce at this Public Storage location! She was kind, friendly, and professional while also getting me in and out with enough time to load my storage unit before an appointment. A definite recommend for anyone in the area.

Alyce is a gem! Thanks for helping us out😁

Very nice Alice is wonderful and always pleasentful to talk to :)

The Manager is really pleasant. I must say Thank you to Alice for all her exceptional help in assisting me , her personality is above outstanding and she definitely deserves to be complimented and recognized. Thanks for your assistance