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Address

16303 Loch Katrine Lane
Houston, TX 77084

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-263-2646

832-263-2646

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-263-2646

832-263-2646

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • RV Storage
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 31/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 31/mo $42
    Online only price
    $1 first month rent

    No Obligation

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    5'x8'
    Online only price
    $ 40/mo
    Online only price
    $1 first month rent
    Small 5'x8'
    • Inside unit
    • 1st Floor
    $ 40/mo $53
    Online only price
    $1 first month rent

    No Obligation

  • New

    Public Storage eRental Online Payment & Contract So You Can Limit Your Contact 
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    Public Storage App Promo Use YOUR PHONEto Open Gates Doors & Elevators
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    5'x8'
    Online only price
    $ 46/mo
    Online only price
    $1 first month rent
    Small 5'x8'
    • Climate Controlled
    • Upstairs/elevator
    $ 46/mo $61
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 47/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 47/mo $62
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 59/mo $79
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 81/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 81/mo $108
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 92/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 92/mo $123
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x12'
    Online only price
    $ 92/mo
    Online only price
    $1 first month rent
    Medium 10'x12'
    • Outside unit
    • Drive-up access
    $ 92/mo $122
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    12'x36'
    Online only price
    $ 110/mo
    Online only price
    $1 first month rent
    Parking 12'x36'
    • Uncovered parking
    $ 110/mo $146
    Online only price
    $1 first month rent

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 136/mo
    Online only price
    50% off first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 136/mo $181
    Online only price
    50% off first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 155/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 155/mo $207
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 172/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Upstairs/elevator
    $ 172/mo $229
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 184/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 184/mo $245
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 211/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 211/mo $281
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    15'x20'
    Online only price
    $ 218/mo
    Online only price
    2nd Month Free
    Large 15'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 218/mo $291
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Northwest Houston Storage Units Near Addicks, Hwy 6

This Northwest Houston Public Storage is located on Loch Katrine Lane just west of Highway 6 and roughly less than a mile south of Kieth Harrow Boulevard.
At this gated facility, customers will find indoor storage units and outdoor storage units. Some units have climate-control options and a manager lives on site for additional customer service needs.
There are also rental parking spaces for storage of vehicles, boats and RVs.
Travelers flying in and out of West Houston Airport – whether for business or pleasure – can use a 5x5 or 5x10 unit to store belongings for a quick grab-and-go near the airport.
Families in Addicks, as well as Park Ten, Suminski Park, Bear Creek West and the surrounding communities can take comfort during a move or remodel knowing all belongings are stored in a 10x30 unit, while businesses on the west side of Bear Creek Pioneers Park can use a 10x10 or 10x20 to store extra office equipment or furniture.
Surrounded by freeways, it's a convenient location coming from Highway 9, Grand Parkway, Beltway 8, Interstate 10 or U.S. 290, serving the northwest Houston community.
With one of the youngest overall populations in the country, the Houston area continues to thrive and grow – and as it does, Public Storage vows to provide affordable self storage options to fit any need.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 379)

September 15, 2023
Google Public Storage Victoria Mata
Having never rented a storage before I was so lost on what to do. I came in and was greeted by Mari. I explained to her my situation and she was so helpful, she help me figure out what exactly I needed and help reassure me that my proper would be safe. She helped me turn a negative situation into a good one. I’m very grateful for her kindness and help.
September 14, 2023
Google Public Storage Steve DiCapua
Mari was a great help and very professional and respectful
September 13, 2023
Google Public Storage Erica Workman
August 24, 2023
Google Public Storage Felix valdez
Mari fue bien profesional y respetuosa. Me enseñó la unidad y contesto mis preguntas y hiso el proceso a mi gusto. Muchas gracias Mari
August 16, 2023
Google Public Storage Roman Torres
I Would GIVE A (0) Star If I Could!!!!!! MANAGEMENT IS A JOKE!!!!! NEVER IN OFFICE OR CAN NOT BE FOUND ON THE PROPERTY!!!!!! I WAS LATE LAST MONTH AND THEY CUT MY LOCK OFF AND PUT THEIR OWN!!!!! IN THAT 2 DAY PERIOD WITH THEM ONLY HAVING ACCESS TO IT, THEY STOLE $10-15,000 WORTH OF MERCHANDISE!!!!!! SUPPOSEDLY THEY MADE INCIDENT REPORTS WITH THE BRANCH AND CORPORATE!!!!!!! NOT ONE PHONE CALL IN 2 WEEKS TO REACH OUT AND TRY TO RESOLVE THIS!!!!!! BUT AS SOON AS MY PAYMENT WAS LATE THIS MONTH, BECAUSE IM WAITING FOR SOME ONE TO CONTACT ME!!!!!!! THEY CUT MY LOCK OFF AGAIN AND ARE DENYING ME ACCESS!!!!!!! WORST COMPANY IVE EVER DEALT WITH!!!!!! IM OUT $15,000 NOT ONE RESPONSE FROM THEM!!!! AND THYRE NOT GIVING THE JUNK/TRASH THAT WAS LEFT IN MY UNIT?!?!!!******** BE ADVISED******* DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!! THEYRE THIEVES/CROOKS!!!!!!!!!!!!!!!!!!!!!!!!
August 12, 2023
Google Public Storage Jesus Martinez
Mari is very professional and respectful made my visit there very smooth. Answered every question I had and made my rental an excellent one. Property is very well taken care of and office smelled good.
August 11, 2023
Google Public Storage Tone Michael
Mari was very professional and answered our questions when we called and went in the property. She is hands down an amazing person and would definitely recommend my friends and family to come to Public Storage.
July 28, 2023
Google Public Storage Chemistry Matters_369
Mari was so professional and friendly when I moved in this this storage facility. I’m very thankful to have her as a property manager.
July 22, 2023
Google Public Storage jacky centeno
Mary is very nice. She knows what is she is doing
July 1, 2023
Google Public Storage Joseph Puerto
Love to see great customer service, came for a unit, was shown different options, picked and payed, easy and simple as it should be, thank you!
June 26, 2023
Google Public Storage Abby G
🤍This is the only location I will rent with because of the excellent customer service I’ve receive while coming here to rent a storage. MARI went above and beyond to help me finalize my unit reservation& answer all of my questions professionally and thoroughly. She is amazing and compassionate and best of all HONEST. I would recommend anyone to rent storage unit here just because of her. Thank you MARI for all that you do, you have definitely made the process of renting out a unit an easy one. 🤍Esta es el unico lugar al que dare mi negocio debido al excelente servicio al cliente que recibí al venir aquí. MARI hizo todo lo posible para ayudarme a finalizar la reserva de mi unidad y responder a todas mis preguntas de manera profesional y completa. Ella es increíble y compasiva y lo mejor de todo HONESTA. Recomendaría a cualquiera que alquile una unidad aquí solo por ella. Gracias MARI por todo lo que haces, definitivamente has hecho que el proceso de alquilar una unidad sea fácil.
June 25, 2023
Google Public Storage Adjuster Jason
Mari was very helpful and patient and kind to me and my son. Glad i walked in and she showed me so much for kindness.
June 16, 2023
Google Public Storage Ruth Naomi
MARI , Is super friendly and she welcomed us. Great Customer Service skills and she helped us get a sweet deal!
June 11, 2023
Google Public Storage Mariano Hernandez
Mari helped out alot and was very professional. Excellent person
May 27, 2023
Google Public Storage Mocha G
May 18, 2023
Google Public Storage Jose Sandoval
Mari brindó un servicio profesional y excelente
May 17, 2023
Google Public Storage Headley Murray
When I was reviewing units, they were very helpful, knowledgeable, and friendly.
May 13, 2023
Google Public Storage Laraina Gonzales
Danielle was super awesome, she helped me with choosing the right storage also walked me through the process. I really appreciate her warm welcome especially traveling long distances.
April 27, 2023
Google Public Storage Jojo Siwa
Danielle was super sweet and took the time to explain to me my options regarding transferring my unit. I couldn’t get what I wanted due to public storages rules (totally understandable) but Danielle’s customer service made the bitter moment sweet. She’s a gem 💎 thanks !
April 11, 2023
Google Public Storage Jorge Heredia
Tried the new app to get in the gate. Super easy.
April 6, 2023
Google Public Storage Rho Haynes
Keisha was excellent she was very helpful and patient she made my experience great
March 18, 2023
Google Public Storage Abdelkrim Balghit
March 6, 2023
Google Public Storage Bernice Gooch
William was a huge help! Thank you!
March 1, 2023
Google Public Storage kimberly carmona
william was amazing! he was so sweet and patient, helped me reactivate my reservation after i had cancelled and never complained once.
February 24, 2023
Google Public Storage Mr.BigSexxy
Great customer service!!!!!
February 1, 2023
Google Public Storage nancy aburto
Every time I come to this location I am assisted by Nicole she is very professional, friendly and knowledgeable. This location is so clean. I wish all the employees were as nice and welcoming as she is ! Nicole thank you for making sure everything question and concerned I have was answered and showing me I made a good choice by selecting this location as my storage.
January 27, 2023
Google Public Storage Mula Yen
I couldn’t sing Keisha enough praises! She was so friendly, well knowledgeable and understanding. Absolutely will be referring this location AND Keisha for anyone interested in storage units!!
January 4, 2023
Google Public Storage Julien Noah Legra
The manager Nicole is awesome so helpful with any question ,
December 7, 2022
Google Public Storage James “Preacha-Nuttso” Pettaway
October 13, 2022
Google Public Storage Kevo Andretti
Very pleased with my storage unit . William was very helpful and made everything way much easier !!!!
September 30, 2022
Google Public Storage Abrar Arif
Easy rental, great property, smooth move in!
September 29, 2022
Google Public Storage Michele L Elliott
Keisha was extremely helpful with my needs and very understanding my husband and I just moved from California she also gave us a good restaurant to go to .
September 29, 2022
Google Public Storage Tov Hundo
Thank you Keisha for all your help Good looking on everything you done for me and my family
August 22, 2022
Google Public Storage Pedro Legra
Nicole is very good
August 22, 2022
Google Public Storage Pedro Campos
Muy buen servicio de parte de Nicole 👍👍
August 18, 2022
Google Public Storage Jennifer Balla
I haven’t checked into our unit quite yet, but Keisha has been amazingly helpful that I can’t imagine sending my business anywhere else. We look forward to utilizing our space. Thank you Keisha for your patience as I looked for the perfect unit to fit our company’s needs.
August 10, 2022
Google Public Storage Martin MARTINS
I have never put my stuff here but Nicole that I met here was such a Personable, Professional and great person. She should be promoted to the files and ranks of this establishment
July 7, 2022
Google Public Storage Levi Harned
Great customer service. Nicole helped me with everything I needed.
July 3, 2022
Google Public Storage Javier Ayala
DO NOT RENT HERE!!!!! I've been burglarized twice here and many more customers storages have been burglarized. Nothing has been done stop this. I've spoken to the district manager Shaiza she has done nothing about the situation. It keeps happening .There telling me to go somewhere else and rent if I don't like it. But it's the management and the security is poor . Negligence on behalf of the whole team that runs that place . There just letting people loot are belongings and HomeGoods than give us a pamphlet to call the insurance company if you have insurance . In other words they can get you a storage so you belongings can get loot. And they don't know anything about what happened. Will be pushing the issue to there superiors and the media.
July 2, 2022
Google Public Storage Teresa Williams
Keisha was wonderful and very professional!! She was patient and understanding!! 😁
June 8, 2022
Google Public Storage Annemarie Ashcraft
Nicole was super helpful and knowledgeable
June 8, 2022
Google Public Storage Ari Iri
Nicole is so patient and helpful. That property is the cleanest one . Even bettthen the Katy one.
June 5, 2022
Google Public Storage tee d
Had a great experience choosing the storage that I needed. Nicole was able to go over and beyond to help and assist me with everything I needed. Her customer service was awesome. Thank you Nicole for your smiles and assistance on today. Great working with you today !!!
April 13, 2022
Google Public Storage David Diaz
Storage is clean the manager is very nice and helpful I would always choose public storage for my storage needs
February 28, 2022
Google Public Storage Bobby Ramirez
you know how you have that favorite gas station or favorite restaurant that you'll drive across town literally to go eat at or get gas from because they're so courteous and friendly they actually remember your name! Storage is an hour away from me and sure Public Storage has places all over and I could get one closer but the customer service is worth the trip. I'm always so busy I tend to forget or wait till the last second to do things at times yet Nicole seems to always get me back on track with a pleasant phone call or email as a reminder, yet I don't feel it's telemarketer Calling!!! more like a personal assistants guidance. . The staff is very professional and you can see their smile even though they're wearing a mask, their eyes tell it all, making you feel right at home, always there when you need them and they definitely try to work with you when times get rough... Thanks again
February 28, 2022
Google Public Storage Nancy Reyes
I have been renting at this storage place for a while, nicole is always so pleasant to work with her customer service and communication skills are amazing. Thank you so much for your help !
January 24, 2022
Google Public Storage Edmaggie Camacho
Great place to store my important stuff safely. Nicole has aleays been supper professional and extremely helpful with any questions I may have. I highly recommend Public Storage!
December 29, 2021
Google Public Storage Renee Munoz
Nicole is super nice and informative, I had no idea the app could let me in without the super long code! Thank you !
December 29, 2021
Google Public Storage Russell Smith
Nicole was amazing. Great experience!
December 24, 2021
Google Public Storage Oasis Skinner
drae was very helpful and is super nice! Great customer service.
December 22, 2021
Google Public Storage Del Amv
Very bad service
December 16, 2021
Google Public Storage Gaming Time
Great costumer service at this place. Nicole pretty friendly and helpful. Great service
November 15, 2021
Google Public Storage T M
Tiara was super helpful, great customer service
November 8, 2021
Google Public Storage Luis Nunez
I have been renting at this storage place for a year or so and nicole is always so pleasant to work with
October 23, 2021
Google Public Storage OZZY GONZALEZ
October 19, 2021
Google Public Storage Versus Versus
Very good customer service and assistance from nicole very helpful
September 30, 2021
Google Public Storage Latarsha Hogg
August 21, 2021
Google Public Storage gil torr
August 14, 2021
Google Public Storage Øof Fortnitegirl
August 9, 2021
Google Public Storage Joleatrice Huff
I'm very pleased with mi service...just for help me get a storage unit for my belongings...was a RELIEF(.) THANKS!!
July 28, 2021
Google Public Storage Lymet Ricardo
Yo i came inside this place super neat, nice short lady Nicole explained and walked me through everything that was asked. I will do service in the future with Nicole. However its nice to have good people around she's a keeper with good customer service...
July 6, 2021
Google Public Storage N S
June 23, 2021
Google Public Storage Tiffany J
Had a little small issue with this location. However, Brandon with the customer relations department called me and we were able to resolve it immediately. Thanks for caring about your customers Public Storage!
June 10, 2021
Google Public Storage alia m
Had to rent another unit at this Public Storage location and again I was impressed by the great customer service I received. Nicole is always there to help and answer my questions with a smile. I highly recommend her!
April 8, 2021
Google Public Storage christine fausto
Kim thank you for helping me with all my storage needs she went above and beyond great customer service
April 8, 2021
Google Public Storage Jose Arana
April 3, 2021
Google Public Storage SONIA PEREZ
Great customer service. Kim is very helpful. Answered all my questions. Thank you
March 17, 2021
Google Public Storage Todd Santos
March 12, 2021
Google Public Storage Ed moreland
March 11, 2021
Google Public Storage Johnny Yanez
March 8, 2021
Google Public Storage Carlos Orlando Barrera
February 20, 2021
Google Public Storage Keke Wilson
Service was great an quick very good customer service
February 5, 2021
Google Public Storage Johnnie Wiggins
Kim had great customer service and went above and beyond to help with all my storage needs great place definitely would recommend
February 5, 2021
Google Public Storage Jose Crisanto
Kim has great customer service and very helpful with all my questions I recommend seeing Kim for all your storage needs
February 3, 2021
Google Public Storage Maria Varges
Nicolle is so helpful to me, she works so hard always running around thanks nicolle for the help
January 9, 2021
Google Public Storage Steven Arteaga Rodriguiez
First time renter, the manager was really helpful and she explained everything thoroughly. Great Customer Service.
January 9, 2021
Google Public Storage Marco Aranda
January 9, 2021
Google Public Storage Gigi De la luna
Kimberly helped me with my storage rental today, She made the whole process easy and hassle free. Her customer service and communication skills are expectacular.
January 9, 2021
Google Public Storage ken mckinney
Kim customer service was great and she went out of her way to help with all my storage needs great place would definitely recommend this place if you looking for storage
January 2, 2021
Google Public Storage Alicia Willis
January 2, 2021
Google Public Storage Dustin-Kristi Willis
Great customer service
December 26, 2020
Google Public Storage hector arteaga
December 23, 2020
Google Public Storage Juan Mondragon
December 23, 2020
Google Public Storage Laura Torres
December 22, 2020
Google Public Storage Paulette Gonzales
Great customer service and great place and affordable prices to place your belongings and have them secured and safe.
December 22, 2020
Google Public Storage Priscilla Rose
Outstanding Customer Service from Nicole. Everything was explained to us to the fullest of our understanding. Very Satisfied with out selected location. Thank you!
December 22, 2020
Google Public Storage Dwayne Nixon
Had the pleasure of meeting the staff at the secure and safe public storage location this morning. I am pleased to do business with such great people Nicole in the front office is very knowledgeable about her property and knew what she had available for rental. I will definitely be back to storage my climate controlled belongings.
December 22, 2020
Google Public Storage Liuskidel Rodriguez
Great costumer service!! thankful for the help I received from the store manager will recommend this store 100%
December 21, 2020
Google Public Storage A Google User
December 15, 2020
Google Public Storage Lymet Miro
Omg this place is great. I have to give it to Nicole her customer service is on point each question was answer and i was satisfied. She walked me through the unit just to make sure im getting exaclty what i need. Spaces are clean I highly recommend this public stoarge ask for Nicole. She will get you a great deal.
December 15, 2020
Google Public Storage Evelyn Lopez
Nicole made my move in super easy and she has the best customer service! I would 10/10 recommend my friends and family.
December 2, 2020
Google Public Storage Laurence Prosser
I have had a store room there for about 1 year the location on loch Katrine in houston texas the assistant manager who lives upstairs over the office is a rude and disrespectful person (she has a man living with her and the corporate office does not know that) the manager Kim is a good person and she works hard and very dedicated,the company needs more employees like her I have since moved out of the store room it was broken into 3 times since I was there I asked the assistant manager was they going to pay for the stuff I had stolen she said they were not liable for any of the things stole, I thought that's why I moved in there 🤣🤣🤣 security my foot!!
November 12, 2020
Google Public Storage Key Nguyen
October 31, 2020
Google Public Storage Loafer Life Limited
October 26, 2020
Google Public Storage luis Jimenez
October 11, 2020
Google Public Storage James Ricks
September 14, 2020
Google Public Storage Rebecca Barron
This Public Storage seems to be an older location; and they've got a rodent problem. It's gotten better recently and I really like the ladies that work there!
September 9, 2020
Google Public Storage Michele Edgeworth
Great customer service. Super Friendly staff!
August 24, 2020
Google Public Storage William Paz
Nice customer service
August 21, 2020
Google Public Storage Terence James
August 15, 2020
Google Public Storage Abdul Data
August 15, 2020
Google Public Storage Ligia Bermudez Benavides
August 6, 2020
Google Public Storage ron clayton
August 6, 2020
Google Public Storage Phill Escobar
July 30, 2020
Google Public Storage Luis Borja
July 29, 2020
Google Public Storage Ariana Irizarry
This is a good storage place. Good prices . They always have good deals and the girl Nicole is really good. She is always really nice and helpful.
July 27, 2020
Google Public Storage Guillermo Gallegos
July 26, 2020
Google Public Storage Ricardo Aguirre
July 25, 2020
Google Public Storage Rubenbahena Rubenbahena
July 22, 2020
Google Public Storage tim
July 20, 2020
Google Public Storage Adriana Estrada
July 20, 2020
Google Public Storage Yulisa Salguero
July 12, 2020
Google Public Storage Jeffery Young
July 12, 2020
Google Public Storage Lance Greenleaf
Great Service!!! Very helpful with entire process!!!
July 12, 2020
Google Public Storage L CGtz
I love this PUBLIC STORAGE!!😍. This is the PUBLIC STORAGE I always put stuff I don't want in the house from my job. Every year I lease a unit for 3 o 4 months and the rate is so low. This year I am paying $9 a month for a 5x8 unit. They always have specials.
July 7, 2020
Google Public Storage Murtaza Ali
Good place, economical pricing.
July 5, 2020
Google Public Storage Benita Hernandez
June 30, 2020
Google Public Storage Sidney Hultberg
June 30, 2020
Google Public Storage David Ortiz
June 30, 2020
Google Public Storage Diego Sanchez
June 30, 2020
Google Public Storage Wily Santos
Good service.
June 17, 2020
Google Public Storage Irsan Alfaro
Great service . Kim is an amazing person and explained everything thoroughly. Will recommend to my family.
June 17, 2020
Google Public Storage Luis Sanchez
May 26, 2020
Google Public Storage Juan Silvas
Clean place to rent
May 23, 2020
Google Public Storage Nathalie Ambriz
I did an online rental, reserved and paid for my unit. Life happened, and well, didn’t need the unit after all. Needed to cancel on the same day, I called a little later in the evening and had to leave a VM, the next morning I woke up to an almost complete refund to my account. Nicole (store manager) contacted me first thing in the morning and resolved the remaining portion of my refund faster than it took me to write this review! Thank you for your effort and exceptional customer service.
April 6, 2020
Google Public Storage jen 18wheels
Awesome staff!!
March 21, 2020
Google Public Storage Dalton Martin
March 15, 2020
Google Public Storage Richard Velasco
March 15, 2020
Google Public Storage Cara Chalmers
March 9, 2020
Google Public Storage tashica nelson
March 6, 2020
Google Public Storage Paul Lemieux
March 2, 2020
Google Public Storage Arturo Cabrera
March 2, 2020
Google Public Storage Trisha Fisher
February 9, 2020
Google Public Storage John Rosas
February 8, 2020
Google Public Storage Michael Flowers
February 7, 2020
Google Public Storage BIG D
Great district managers. Great management and staff. Clean and safe place to store.
February 2, 2020
Google Public Storage Torey Dangerfield
February 2, 2020
Google Public Storage JoAnn Solis
January 27, 2020
Google Public Storage Kyndal Campbell
January 26, 2020
Google Public Storage Texas Roofing
Kim was very helpful answered all my questions and offered great customer satisfaction thanks Kim
January 24, 2020
Google Public Storage Vianey Solis
January 21, 2020
Google Public Storage Reviews In Houston
January 20, 2020
Google Public Storage Hector Guerrero Jr
January 18, 2020
Google Public Storage Robert Hoffman
January 15, 2020
Google Public Storage Celestine Randle
Very nice people
January 9, 2020
Google Public Storage Cynthia Thomas
I was iffy about getting a storage unit but Nicole eased my fears and helped me find the perfect unit. Thank you!!!
January 8, 2020
Public Storage Arturo Chavez
Como puedo comprar un storoge k abandonaron
December 27, 2019
Google Public Storage Laguna Washateria
December 23, 2019
Google Public Storage ALEJANDRO GIL
Excellent experience they're amazing people definitely I recommend this place
December 14, 2019
Google Public Storage etta miller
Convenient location
December 11, 2019
Google Public Storage Nicole Oneal
Kim was very kind and helpful!
December 3, 2019
Google Public Storage cannotdraw
good and safe storage, but a little over priced, considering that it's not accessible 24 hours a day. plus hwy 6 location is more of a drawback than a convenience especially during the day. which makes accessing this place painlessly only about 4 hours out of the day. 2 in the am, 2 in there evening.
December 2, 2019
Google Public Storage Kazarah Acosta
December 2, 2019
Google Public Storage Martha Hoang
November 26, 2019
Google Public Storage Kim Molika
I love Nicole she’s so nice and helps me soo much
November 25, 2019
Google Public Storage Brian Deniz
Received 5-star customer service from Kim in my rental unit. She really made my day much easier with her friendly, knowledgeable assistance helping me through the process. Kim is definitely an asset to the company. I would recommend this location for your storage needs.
November 24, 2019
Google Public Storage marcellus thomas
November 18, 2019
Google Public Storage Tierra Collins
Best storage place ever I love Kim and Nicole ask for them they will get you right for the perfect price
November 8, 2019
Google Public Storage Martha Del Angel
November 6, 2019
Google Public Storage Ashley Moses
November 6, 2019
Google Public Storage Brenda Lherisse
Kim is amazing!!! Very professional
October 31, 2019
Google Public Storage 100% BRILLO
Nice client service
October 31, 2019
Google Public Storage JaMaiah Powell
October 30, 2019
Google Public Storage Flor espinosa
Very good service, Kim is very friendly
October 27, 2019
Google Public Storage Devon Belton
Kim was awesome she helped me out a lot I appreciate that
October 20, 2019
Google Public Storage Javier Bernal
October 20, 2019
Google Public Storage Kortney Nichols
October 19, 2019
Google Public Storage Jersonvzor
Great Experience I had at this place today! Nicole helped me out, she was very friendly and very informative about absolutely everything. I really liked the way I was treated and the level of customer service I experienced. Thank you for the excellent service and for everything. I got my storage unit and am very happy about this place. Thank you!!!!!
October 14, 2019
Google Public Storage Daniel Solis
October 10, 2019
Google Public Storage Christian Victorian
October 10, 2019
Google Public Storage Charles Victorian
October 9, 2019
Google Public Storage RSoldier
Great Job Kim in setting the right expectations! She is right on point and takes her job serious! I love it! Great Asset for any company.
September 27, 2019
Google Public Storage Lorene Hallbrooks
September 17, 2019
Google Public Storage Darryl Smith
Overall great place. Lady the counter was pure joy to work with... but there are hidden fees the website does not tell you about :'( Overall great job
September 2, 2019
Google Public Storage Jennifer Caliguiri
September 2, 2019
Google Public Storage María Vargas
August 28, 2019
Google Public Storage manuel garcia
Nicole was super nice. Excellent customer service skills. She was really helpful with every question i had.
August 27, 2019
Google Public Storage See Me2234
August 19, 2019
Google Public Storage Ronnie Gonzales
Kim was very helpful and went above and beyond to get me the storage great customer service
August 3, 2019
Google Public Storage Ana Loren Lara
Kim was such a sweet person and very helpful.
August 1, 2019
Google Public Storage Jessica Monfil
August 1, 2019
Google Public Storage Carlos Barrera
August 1, 2019
Google Public Storage DJ Pollomix el original
Great place kim gave excellent service would definitely recommend this storage place to anyone looking for safe place
July 21, 2019
Google Public Storage nader hmaidan
July 20, 2019
Google Public Storage Karin Negron
Staff here are so friendly and easy to work with!
July 18, 2019
Google Public Storage Ariana Cuesta
The manager Kim is amazing. Very helpful, sweet and professional. I went to a couple different locations that were closer to my house and was not satisfied. Her location may be 30 min from my house but it’s worth it.
July 18, 2019
Google Public Storage Judy Clark
June 22, 2019
Google Public Storage Bilel Attia
Lashonda was great she was very professional I give her 7 stars
June 14, 2019
Google Public Storage Doug Taylor
Had an outdoor unit here for a few years, and no problems. It didn't flood at all during Harvey, which was great. Kim is an angel at the front desk!
June 3, 2019
Google Public Storage Angel Aguilar
June 1, 2019
Google Public Storage Andy P
Kim gave fantastic service clean and safe place to store
June 1, 2019
Google Public Storage Dennis Clark
Kim was very knowledgeable and gave great service would definitely recommend to store here
May 28, 2019
Google Public Storage FLOR RITMOK-LIENTE
Very good experience with Kim. She was very generous and patient. thanks kim for your attentions
May 2, 2019
Google Public Storage Cody Polanco
Kim is really nice and very on top of her job
May 1, 2019
Google Public Storage Rafael Rosales
My wife got us a storage unit here after we moved about a year ago. An 8 foot unit. It was perfect for what we needed. Clean, efficient, and easy to access. Kim was very helpful and always nice.
May 1, 2019
Google Public Storage Herminio Vega
Kim gave great customer servir defenitly recommand this place
May 1, 2019
Google Public Storage Samantha Garza
Got the 8ft unit right after hurricane Harvey. Kim was amazing and through the months was very kind and helpful. I would definitely recommend this specific public storage to anybody nearby!
April 18, 2019
Google Public Storage Jared Harlow
Kim was a great help great service she went above and beyond to make sure we got everything we needed
April 5, 2019
Google Public Storage HH Hdez
April 5, 2019
Google Public Storage Gary Eaggleston
Great customer service and friendly management Kim aided every need we had and did an awesome job
April 4, 2019
Google Public Storage Sasha Pierson
I was so pleased with how understanding and helpful Kim was with my ADHD son. She found me an affordable unit and it felt like just seconds doing paperwork. I will definitely recommend this public storage to my family and friends.
March 15, 2019
Google Public Storage Dwayne Simmons
The service here is excellent and Kim does a great job.
March 14, 2019
Google Public Storage Eduardo Cervantes
Kim went above and beyond to help me with all my storage needs great place
March 14, 2019
Google Public Storage mariobro roblox
Kim gave outstanding customer service
March 8, 2019
Google Public Storage tiana h
March 3, 2019
Google Public Storage Douglas Martinez
Wow great service just came to pay Bill and Kim was fantastic
February 14, 2019
Google Public Storage israel crisanto
February 2, 2019
Google Public Storage Guillermo Rehlaender
The best storage place ever!
February 1, 2019
Google Public Storage Jeremy Malone
Great and reliable storage
January 24, 2019
Google Public Storage Liliana “Lili” Garcia
I first called the 1800 number and spoke to a lady that was very helpful with assisting me to get the reservation. She told me that someone from the actual storage place will call me soon to confirm. I wasn’t even off the phone and Kim from the location was already calling me on my other line. Wow! That’s customer service. I went down to the storage location and Kim was so amazing. She was very friendly and courteous. She walked me through the entire process and made it easy/simple. She took me to go see the unit so I can make sure it was what I needed. The storage unit, place and grounds was so clean. She was open to questions and offered us supplies or equipment to help us. She made it quite clear that if we needed anything to let her know. I appreciate Kim, her helpfulness and taking the time with me. She definitely makes this storage place special.
January 21, 2019
Google Public Storage Jessica Glenn
Wonderful staff!!
January 12, 2019
Google Public Storage Eduardo Lopez
Kim gave the best service she went above and beyond to help us move in great place to rent would recommend this place to anyone needing storage
January 12, 2019
Google Public Storage Jose Pineda
Kim was very professional and very knowledgeable she gave outstanding customer service I would recommend to any person looking for storage this place is clean safe great place to store
December 9, 2018
Google Public Storage Gabriel Lopez
I'm very glad I came to rent at this location Kim was amazing and help me with all my questions she went above and beyond to help me ande has the best customer service I recommend this place very clean
December 3, 2018
Google Public Storage Edwin Rogel
Great service
December 1, 2018
Google Public Storage Humberto Cornejo
Kim gave great service today went above and beyond to help
December 1, 2018
Google Public Storage Jarrett Jackson
Excellent customer service please ask for Kim
November 17, 2018
Google Public Storage ivan miranda
Buen trato. Kim. Grasias por ru alluda
November 10, 2018
Google Public Storage Ezequiel Cornejo
November 9, 2018
Google Public Storage MA Cu
great service
November 7, 2018
Google Public Storage Ricardo Velela
November 7, 2018
Google Public Storage TX Ram
Great place to keep your stuff. I really appreciated them. I recommend them
November 2, 2018
Google Public Storage Albert Dickey
Customer service was great! Friendly and professional
November 2, 2018
Google Public Storage Jennifer Abney
Great customer service!!! Very professional with quick service!!
November 1, 2018
Google Public Storage Connie Wright
Kim is an awesome and kind Manager have enjoyed the way she takes care of matters with customers and facility's
October 25, 2018
Google Public Storage Carmen Mtz
kim is a wonderful friendly person, and always to help with any question
October 19, 2018
Google Public Storage tazj brown
Kim is great!
October 19, 2018
Google Public Storage J&D GANG
Mellissa is awesome and really sweet jus love her
October 17, 2018
Google Public Storage Alberto Jimenez
Kim gave great customer service wonderful place clean and friendly place
October 5, 2018
Google Public Storage A.C.JHOUSTON GARAGE DOORS
Great service, super staff! very professional !! I Will recommend 100%. Keep the great work !!!
September 16, 2018
Google Public Storage Manny Perez
good customer service
September 12, 2018
Google Public Storage Vanessa Carmona
Ondria was beyond wonderful in helping me she also answered all of my qiestions and concerns She went out her way to make sure i got what i needed done.
September 2, 2018
Google Public Storage Sluggish Ninja
This place is the best for storage! Kim with the beautiful blue eyes helps you with any question you can have and will make renting a desirable storage really easy!
August 21, 2018
Google Public Storage David Coy
Wow what great service at this place
August 20, 2018
Google Public Storage Cynthia B
Kin gave great service. 🤗
August 13, 2018
Google Public Storage george espinosa
Kim does great service
August 6, 2018
Google Public Storage Cristina Ortega
Kim went out of her way to help me get the right size storage and was very helpful we need more people like kim great job
August 4, 2018
Google Public Storage Itsrobertvt
July 20, 2018
Google Public Storage Gloria Allred
Years later, the staff here is still wonderful. Kim is excellent and very friendly and helpful. Best experience ever at a storage facility. Nallely was so very helpful and had the best attitude and was very knowledgeable.
July 13, 2018
Google Public Storage Indo Skyfire
This is a great place. Kim is a great person, she has excellent customer service support. She went above and beyond as far as helping me get the right storage at the right price! I definitely recommended this place!
July 7, 2018
Google Public Storage Jose Leonel
Kim was very helpful and went out of her way to help me Rent even in the rain great customer service and would definitly recommed this place
July 3, 2018
Google Public Storage Martha Gutierrez
Kim was very helpful and over and beyond to help me with all my needs great place would definitly recomend this place
June 22, 2018
Google Public Storage Derek Dalmolin
I was very pleased with the customer service I received from Kim fantastic place would definitely recommend this place for storage
June 20, 2018
Google Public Storage poncho guzman
Kim was so helpful and also she gave me great service on all my storage needs
June 20, 2018
Google Public Storage Blu Sasha
I came in for a 10/10 outside unit and was so pleased that Kim offered me an inside unit that would save me money. Kim was so helpful and the property was so clean. I will gladly recommend this Public Storage to my friends and family.
June 20, 2018
Google Public Storage Adrian Estrada
I recommend this place very safe and clean the manager Kim is a very efficient and very professional person, 5 stars for this place and his staff
June 20, 2018
Google Public Storage Alli Miller
I had wonderful service at this location, especially with Kim. Staff was polite and helpful. Definitely using this from now on.
May 26, 2018
Google Public Storage Jose Guzman
I was very pleased with the customer i recivce from Kim this a great place to Rent i will definitity recomend to Rent here
May 8, 2018
Google Public Storage David Sutton
Kim was the most helpful, understanding, and compassionate person in the entire chain of command at Public Storage (corporate, customer service, & district manager). She was responsive and provided a few solutions to help resolve my issue. Great employee.
April 28, 2018
Google Public Storage CASTER CRAWFORD
I am very happy Kim S. as she was able to squeeze me in on such short notice. She was very professional and courteous. She gave me a tour of the units and made sure I rented the one that was right for me. She cared about what my needs were and I appreciated the level of service she provided. Kudos Kim S. for going above and beyond for me.
April 28, 2018
Google Public Storage Jose O
I am very pleased with The service i got Kim was very helful with all my storage needs
April 27, 2018
Google Public Storage Julio Najara
Great service and very clean place I would definitely recommend this if you are looking to get storages needs
April 27, 2018
Google Public Storage Vm Andrade
Good place!!
April 10, 2018
Google Public Storage Ashley Moses
Kim Secrest was very helpful and nice! All my questions were answered as well. Kim did a great job and she also gave great customer service!
March 31, 2018
Google Public Storage Ryan Hanawalt
Kim was phenomenal. She went above and beyond what her job required to help us clear out our unit. Kim is a great example of customer service. :)
March 30, 2018
Google Public Storage Christa Swearingen
Kim is AMAZING!!!! She was above and beyond helpful. My family and I received the best customer service we have ever received at this or any storage facility. She deserves 10 stars!
March 22, 2018
Google Public Storage E
Isael was very patient and really helpful. Facility is clean and appears to be well maintained.
March 16, 2018
Google Public Storage logic 0 1
Kim was excellent at customer service and place looked neat, definitely recommend this location
March 16, 2018
Google Public Storage Ashley Moses
I am very pleased with Kim's customer service. she was very helpful and knowledgeable with all my storage questions. I would definitely recommend her.
February 22, 2018
Google Public Storage Roy Curry
Property is cleaner and professional. District manager is awesome.
February 12, 2018
Google Public Storage D F
This place is awesome, the service is great, nice people with great personalities and professional to boot.
February 11, 2018
Google Public Storage Eddie Bronson
Kim gave me great service, help me with all my storage needs. Need more people like Kim. Thanks
February 9, 2018
Google Public Storage Marianne Robertson
This is a nice store! The staff here is awesome. Especially Kim Seacrest
January 27, 2018
Google Public Storage Luis Adrian Estrada
the kim manager is very efficient and very friendly, she has a great ability to solve problems, she also manages the Spanish language very well. I feel very well in this place and I will continue doing business here.
January 26, 2018
Google Public Storage Walter sosa
Isabel and Kim hace grest service while doing auction and Justin has excelente people working here
January 23, 2018
Google Public Storage Bryan Blendzzz
I really recommend this place! Great service , the manager Kim is really servicial and nice !!! 👍🏽👍🏽
January 19, 2018
Google Public Storage Murtaza Ali
Hi, I visited the property, warmly greeted, showed and explained me the storage unit I rented. The lady there precisely explained me all details nicely and to the point, and my all questions were answered without being asked. Price is very good, insurance is must, but even with insurance cost added to rental, still economical. I rented 10'x10' space for my house stuff.
December 21, 2017
Google Public Storage Jason Lehnert
Kim gave very great customer service
December 20, 2017
Google Public Storage Marisol Perez Grajeda
Kimberly is very helpful, she is so nice, I am very happy with her service
November 28, 2017
Google Public Storage Rachel Saldana
Great customer service! Rebecca is friendly and efficient. Ask for her when you stop by. Storage and moving supplies
November 18, 2017
Google Public Storage Sergio Ibarra Prishker
Good clean storage units.
October 27, 2017
Google Public Storage Brittany Leary
Great service...helped me in finding the storage unit I need to put my stuff in them
September 6, 2017
Google Public Storage Vincent Fazin
Public Storage as a very nice staff I dealt with Kim today and Alex on a previous date and they were both very helpful to me I've been there for 5 years and I'm satisfied with the service thank you
July 28, 2017
Google Public Storage Ben Gonzalez
Maria was awesome!
July 28, 2017
Google Public Storage Daniel Agbogbemo
Maria is so helpful and so caring She helped me fund a unit that is the best for me
July 28, 2017
Google Public Storage AL Lewis
Maria was very helpful and professional.
July 1, 2017
Google Public Storage Karen Lopez
June 1, 2017
Google Public Storage Ingrid Reyes
Maria gave a great Customer server .she is very nice.thank maria.
May 22, 2017
Google Public Storage Ronnie Brummett
Skyla and Maria were very helpful. Got me in and taken care of very quickly.
May 22, 2017
Google Public Storage David Tapia
Maria its very polite and helpful. She help me through the process of finding the unit I wanted. Excellent customer service overall.
April 17, 2017
Google Public Storage Red (Big Red)
Friendly and helpful.
March 2, 2017
Google Public Storage Napoleon Bush
I was very satisfied with Victoria help at Public Storage today she is very helpful and she did an awesome job
February 23, 2017
Google Public Storage L Gomez
Sucks when it comes to paying your bill no one seems to be in the front,
February 23, 2017
Google Public Storage Justin Arellano
This a great place to rent Victoria was a very nice person
February 18, 2017
Google Public Storage joey rouser
Victoria for the wonder experience and ease of getting my first Public storage. Thank you!
January 27, 2017
Google Public Storage Jamal Brooks
Victoria and Michael were great told me everything I needed to know and were very helpful
January 20, 2017
Google Public Storage Frank Gonzalez
January 6, 2017
Google Public Storage One Love One God
January 4, 2017
Google Public Storage Torisha Strong
Don't rent at this location - THEY HAVE RATS!!!!!! When I moved in, Victoria was very pleasant and helped make the move an easy one. A few days after moving in, I noticed droppings in the hallway. I inquired about pest control issues and Alexandra confirmed that was indeed an issue. She referred me to speak with the Area Manager - Pete to come to some type of resolution for my inconvenience. Ha! This is a joke. He NEVER returns phone calls. I called the corporate office after several calls to him and made a complaint. They didn't do anything and just offered me the Regional Manager - Roger's info. I called him too several times and left messages and no returned calls back either. I've tried calling the office and the ladies there don't return my calls anymore either. It appears no one cares. I pay for a service and I expect my things to be stored without the intrusion of pests. After a whole month, Frank finally calls me back and he could care less. He was not very empathetic and all he offered was a transfer to another unit. He did not offer any type of compensation, just a follow up call a week later and guess what? That has not happened either. The renter's insurance is a gimmick. I filed a claim with them and they only cover $250 for damage due to pests, regardless of the policy limit. I will never rent a space from public storage again. NEVER RENT AT THIS LOCATION!!! You have been warned!
January 4, 2017
Google Public Storage Delethia Grant
This is a great storage facility to rent from. They are very helpful with anything you need and very friendly. Alex the office manager always have a smile on her face and she is great to deal with.
December 26, 2016
Google Public Storage Summer Escalante
It's not often you find a place that really cares about the spaces you rent, Alexandra has shown me that there are good passionate people in all work fields. I've never had an experience that was filled with so much genuine intention. :) I'll most certainly be back if I ever find myself in another pinch and need to store my precious belongings again.
December 23, 2016
Google Public Storage Melissa Hooper
Did not like my time spent at Public Storage on LochKatrine. Made me buy a mandatory $25 lock that only works on their storage doors. Their mandatory insurance is a joke because it doesn't cover water damage from their leaking roof. All of my boxes were mildewed and so.E had active mold on them. I had to toss so much and re-,box it.The exterior lights rarely work and it's creepy scary to go there after ,530p in the winter months. Last none of the hallway interior lights worked the entire 3 days I took to move my stuff out. Just not a great place to store personal stuff...Maybe outdoor work stuff based on all the men I saw loitering after they finished working for the day and stored their trailers. Just saying....
November 28, 2016
Google Public Storage Kim McCoy
Victoria was so awesome. She answered all my questions and very professional. I would definitely recommend this location.
November 25, 2016
Google Public Storage Tom Nguyen
November 21, 2016
Google Public Storage Eric Montbleau
Great service from Victoria c. My first time renting and she really helped me through it. Thank you so much =^)
November 12, 2016
Google Public Storage Sandra Rincon
Victoria was very pleasant, sweet and very understanding. Awesome job handled her performance.
November 12, 2016
Google Public Storage Shad Martin (Kashad)
Great customer service 👌🏿
October 15, 2016
Google Public Storage Timothy Villanueva
Great service, help & attitude. Thx girl...
October 8, 2016
Google Public Storage Roxana Lopez
Thanks Victoria for your lovely and quick service! Recommend this location
October 8, 2016
Google Public Storage Alix Cutter
October 5, 2016
Google Public Storage Cristina Guerrero
She's so sweet kind very helpful
October 5, 2016
Google Public Storage Debra Jones
Victoria was awesome!! Helpful and thorough!
October 3, 2016
Google Public Storage Efren J Rojas
Very great experience. Very helpful person very professional. A pleasure working with her.
September 28, 2016
Google Public Storage Edgar Martinez
Today i came in looking for a unit for my daughter she is moving back home i was not sure of what she had but the manager laquinta help me out. She to talk to my daughter on the phone and she explain to her everything she had we foundna unit we will be back on tuesday to rent thanks for the help laquinta
September 23, 2016
Google Public Storage Jose Salazar
Victoria was great and very helpfully and made me laugh haha .
September 22, 2016
Google Public Storage SC Hughes
Great value with professional yet friendly staff. Victoria was very helpful throughout the entire move, from initial discussions to the actual move-in as well as follow-up. Great attitude. I highly recommend this location.
September 11, 2016
Google Public Storage IAm Sunshine
EasyPeasy thanks to Victoria!
September 6, 2016
Google Public Storage Wade Shaw
A little trouble in set up but they made up for it with customer service
September 5, 2016
Google Public Storage Sayed Ahmed
I was waiting more than 2 hours outside the property with all my stuff in hot sun. Then I saw Ms. Victoria walking in the property. She was off on Labor day, but she went and came back in uniform and help me all the way. Earlier I called Public Storage customer service and no good response, extremely poor. I was told Area Manager is going to call me, but no call from corporate big boss. She is very sweet and take her job very seriously. She is the best I have ever seen. She deserve to be property manager, because the way she she treat customers and the property is more like personal. I was very mad earlier but she made everything so smooth and best way possible that I forgot all my inconvenience and became very very happy. I demand Public Storage to give her the credit she deserve and make her property manager, because she is the best candidate for this job, period.
September 4, 2016
Google Public Storage Drenee Drenee
Fast friendly service
August 29, 2016
Google Public Storage Lawrence Johnson
It was so fun and Victoria was very competent and knowledgeable.
July 25, 2016
Google Public Storage mariah shropshire
I had the best experience ever with Dynasty. I came in to get some information about a storage. She was so sweet and kind. She didn't mind answering all the question I had. You can tell she truly cares about her customers. In the past I've had numerous bad experiences with storage companies. I'm just glad I came to the perfect storage place this time. One of my friend recommended I come her because of how great the customer service is. I will be recommending this place to anyone I know who's moving thanks to Dynasty.
July 22, 2016
Google Public Storage Anne Sanders
Customer service was great! All the employees I have come across at this location since I have had a storage unit here have been very helpful and courteous. Shamika was excellent the last time I was there. Keep up the good work.
June 27, 2016
Google Public Storage Jennifer Alvarenga
I came to this location after roaming around looking for an affordable and convenient storage space and I am so glad I found this place. Nallely was extremely professional & knows exactly what she is doing. The customer service was excellent, fast and easy. I definitely recommend this place. (:
June 26, 2016
Google Public Storage Darrell Demerson
I came in today to inquire about a storage unit. Shameka was very professional and friendly she helped me decide on what space I would need for when I start moving. She was also very pretty which was a plus. 😍😍
June 1, 2016
Google Public Storage Karen Valdez
Fantastic Service!!! Wouldnt hesitate to come again!!! Nallely was awesome!!!!!
May 16, 2016
Google Public Storage Jamie Salas
We moved in on April 9th and whenwe saw the unit the ceiling was falling in but were told that it had been fixed externally and there was no leaks. Within a few days we had a bad rain storm and showed up to see what; if any, damage had been done and sure enough everything was wet. We found a unit that was not locked and was dry. Since it was still raining and the office closed still we moved it and called the office as soon as it opened. They acted as if they could have cared less about what the employee had told us. Today we came to move our stuff out to a different storage facility to find everything covered in rat urine and feces. My daughter had a one of a kind 3 piece 2 story doll house with furniture made by her grandmother when she was 7 completely destroyed! She is now headed to college and left with an emptiness for the item I was intrusted to keep safe for her. This has been the worse storage experience of my life. ( and I have 5 storages across the United States). I am not new or nieve to the process, but I am extremely disappointed. Public Storage should be embarrassed to have their name associated with the property! Thank God for insurance; even though, it can not replace the items that mattered most.
May 7, 2016
Google Public Storage Irma Garcia Cutshall
The goddess Nallely was beyond a sweetheart and really helped us out. She answered all our questions and was so very helpful during a stressful time.
April 30, 2016
Google Public Storage Xochitl Cantu-Alvarado
The storage facility is nice, and secure. The staff, namely Nahelly is very polite, professional, helpful and knowledgeable of her environment. Unfortunately, my unit, as others, flooded with this last rain we got, and Nahally was compassionate and thorough of what needed to be done to start my claim with the insurance.
April 20, 2016
Public Storage Jillian Riordan
Run far away!!!! We were contacted Wednesday April 20,2016 at 5:30 pm letting us know our unit had been damage from the recent flood here in Houston and we needed to get here ASAP. Now earlier in the day my husband called the main customer service phone number which told us our zip code for the unit was not effected . So for one Public Storage needs to really get the information together before they give people false hope. Now back to what happened tonight. My husband was tol...d we needed to get there tonight to look at our unit. Mind you our contract that we signed with this public storage says we have access to our stuff until 9:30 pm. So it's 7:05 when we get there and as we pull in the sign on the gate says we need to speak to the office to get access. Well a truck pulls up and out comes a lady in a public storage unit shirt on and from the beginning she is extremely rude yelling at us to come back at normal hours 9-6 I don't know what happen to the unit it was damaged though still yelling at us that she is not going to stand out here and argue with us and another customer we can not get into to our stuff . Then she says I just got home after working 12 hour day and I need to feed my kids ummmm excuse me so you live here at the public storage office with your kids??? So you were here when the flooding happen ? So you can tell us something on how bad the water was nope. She just continues to be as rude as she can be. Her name is Mandy . I am so disappointed with this whole thing . The flooding happened on Monday they did not contact us until Wednesday April 20,2016 at 05:30 pm. This storage unit has everything we own in it and if we could have possible saved something it would have been nice. Also this Mandy lady who lives at the public storage also does not work at this one she works at a different one. Anyways we have already put a call into the manager and also the regional manager. My husband will be there at 09:00 tomorrow when they open to gain access but this is no way to treat your customers who at first were told that the unit was fine and then told it has been damaged. This is our whole life in that unit my husband was in the military and retired out we had our stuff in there until we got our own place. Please run far away from this Public Storage if you want to be treated as a customer should if you don't care how someone treats you then it's perfect for you. See more
April 6, 2016
Google Public Storage Corina Vidaure
Nallely, was awesome!! Great customer service. Answered all my questions. Would recommend her to anyone looking for a storage place. I definitely made the right choice. Thxs again.
April 1, 2016
Google Public Storage Bobby Chism
Nallely is the property manager and extremely nice. Awesome customer service. Very pleasant to deal with. Love the secure locks.
March 20, 2016
Google Public Storage Lilly Julius
I was provided excellent customer service from Ms.Dynasty she stood right up and greeted me as i came through the door . I was coming to do a little pricing on units which by the way this is the most cleanest facility I've ever seen from the outside view through the hallways she walked me through . I did let her know i was going to do a few packing first to see what size i really needed and she hit it hard introducing that big box with all those boxes and other moving goodies inside it was a must i purchase it. I just wanted to let her know keep up the excellent customer service not many can do what you do and how you do it Congratulations on the Bundle of Joy
March 18, 2016
Google Public Storage Amalia Delacruz
I had the best experience at this location! My first time renting a locker and Nallely was patient and very helpful!
February 25, 2016
Google Public Storage Nicole Miranda
Nallely is very helpful and sweet. She is always cheerful and smiling.
February 25, 2016
Google Public Storage Jorge Nieves
Nallely is super nice will definitely use this location again
February 25, 2016
Google Public Storage Sebastian Valle
Nallely is awesome!
February 25, 2016
Google Public Storage Rawby Jizzle
Nallely was friendly and greeted me with a smile as soon as I walked through the door. Nice facility. Clean and organized.
February 13, 2016
Google Public Storage Hector Laureano
ES SUPER BUENA ATENCION DE NALLELY ME ENCANTO CON TANTA AMABILIDAD RAPIDEZ Y CONFIANZA. GRACIAS NALLELY.
January 29, 2016
Google Public Storage P Taylor
Nayely was very helpful and professional. Answered all my questions and assisted me with my storage needs.
December 30, 2015
Google Public Storage Alfonzo Rocha
thank you nallely and ao nice customer service every time
December 19, 2015
Google Public Storage Sean Turner
Nallely was very professional and helped me with my storage needs.
December 18, 2015
Google Public Storage Sheila J
Nallely was wonderful she went above and beyond made my day great!
November 25, 2015
Google Public Storage Sandy
Great location, very helpful and friendly
November 25, 2015
Google Public Storage Hugo Santiago
November 25, 2015
Google Public Storage Tj Phillips
great facility.. super friendly stafe
November 24, 2015
Google Public Storage Bill Kane
I needed a storage while moving and the Loch Kathrine lane location was very close and affordable.. Great storage location,very clean ,easily accessible and also efficient and helpful staff,especially the manager
September 30, 2015
Google Public Storage Megan Alvarado
Jay was very nice and prices were great!
September 22, 2015
Google Public Storage Alicia Gbunblee
No light bulbs, was supposed to have them replaced beforehand. I'm still waiting.
June 24, 2015
Google Public Storage Brie Sangster
Went to this location to complete my reservation and was helped by Mary. Mary was very helpful, patient and kind. Great experience!
June 6, 2015
Google Public Storage MsDiabla2009
The greatest employ ever !! She's a such wonderful person .. Thanks a lot Nallely you help us a lot !! 😊😊👏🏻👏🏻👏🏻👍🏻👍🏻
June 5, 2015
Google Public Storage Latori Blair
Nallely is such an awesome customer service representative. She is extremely professional and helpful! Great woman:)
June 4, 2015
Google Public Storage Marrio R
Great Service From Nallely. Very professional and helpful. Referring everyone to this location
May 21, 2015
Google Public Storage Hector Castillo
NALLELEY, La mejor! Muchas gracias por ser bien linda conmigo cada vez que voy. Si todos fueran como tu todo fuera tan agradable. Te mereces más de 5 estrellas, gracias por todo.
May 2, 2015
Google Public Storage Stephanie Cajero
Very friendly and supportive.willing to help out and go the extra mile. Tracie was my helper and she did a great job. Thanks Tracie
April 30, 2015
Google Public Storage Jorge Chacon
I reserved a unit and within 5 minutes I received a call from Nallely from public storage asking if I wanted to check the unit before I move all my items to the storage to see if it fit. Great customer service!!!!
April 24, 2015
Google Public Storage Roy Curry
Thank you Nallely awesome service
March 19, 2015
Google Public Storage Issac castillo deloya
Nallely was really helpful and friendly was very professional
March 4, 2015
Google Public Storage Alexander Rodriguez
Nallely was nice and very helpful
February 24, 2015
Google Public Storage David Garcia
Great customer service with a smile. Thanks nallely
February 5, 2015
Google Public Storage Nicolas Alvarado
Nallely was very helpful!!
January 8, 2015
Google Public Storage Katelynn Cotten
Nallely was very helpful and friendly. She made getting a storage unit easy!
January 2, 2015
Google Public Storage Amadita De La Cruz
Thank you so much for being so patient and nice Nallely, me and my husband are so glad we chose this location.
December 2, 2014
Google Public Storage Donald Jesse
Nallely , she a great lady.
November 14, 2014
Google Public Storage Tanya Caesar
Loved it....Nallely was awesome help. She has earned them a referral!!!😊
October 14, 2014
Google Public Storage Shana Jones
Nallely was amazing and a big help!
October 2, 2014
Google Public Storage Ms. Willie Jean
Nallely is a Godsend, knowledgeable and kind.
May 23, 2014
Google Public Storage Joy Taylor
Nallely was great!!! She was so helpful in explaining the policy and very polite....finally...someone who knows great customer service!!!!
May 22, 2014
Google Public Storage Kasey Calvin
Nallely was an awesome help at the storage auction makes me want to return thank you
May 22, 2014
Google Public Storage Leslie Casey
I initially went to this storage facility because of the reviews I read. Nallely is the definition of "customer service". She is the most patient and professional person and is very thorough. I'm very happy that I chose this Public Storage location for my storage needs.
May 14, 2014
Google Public Storage Tony Reyes
Best service! Nallely always provides great customer service! AO, awesome job always so polite too.
May 2, 2014
Google Public Storage Marcus Marinos
Very nice employees (Nallely is excellent to work with), good security and location
April 30, 2014
Google Public Storage Tara Rucker-Doakes
BEST SERVICE EVER! Ron is extremely professional and very helpful. Very Customer friendly environment. Property is always clean and kept safe and secure. 2 thumbs up!!
April 26, 2014
Google Public Storage Hayley Lombardo
Great experience with Tracey and name. Very friendly and helpful.
April 25, 2014
Google Public Storage Tremell Johnson
Great, easy, and pleasant experience with Nallely. She help determine what i really needed. She even offered to remove some stuck on item in my unit. She went far and beyond expectations.
April 23, 2014
Google Public Storage Edward Hicks
Smooth efficient and exact! Awesome service from Nallely.
April 12, 2014
Google Public Storage Ramon Gomez
Nallely es la mejor y bien amable! Lo mejor es que habla español.
March 27, 2014
Google Public Storage Patrico Brown
Great Taxi and customer Service Great job Kelsie and Nallely.
March 26, 2014
Google Public Storage Jason Esparza
Great service and rates. Tracy was fantastic and very friendly and got everything set up very quickly
March 14, 2014
Google Public Storage Roberto Reyes
Ballet she was the best good servose
March 14, 2014
Google Public Storage Vincent Mendez
Nallely has helped me every time ive been to this location. Simply awesome!
March 14, 2014
Google Public Storage Rocio Saldívar
Best customer service! Every time I come Nallely greets me with a smile and is always so helpful!
March 7, 2014
Google Public Storage Chris A.
Great customer service, best public storage I have ever been to! Nallely is the best,, and Richard and Sabrina were so polite. First time they followed up to see how my move in went, totally reccomend this place!
March 7, 2014
Google Public Storage Phil Rac
Nallely is great and very professional. Best service I have ever had. She helps me with everything I need and does it quickly. I am very pleased with this facility.
February 20, 2014
Google Public Storage Jose Contreras
I rent at this location on Loch Katrine. Sabrina is one of the young ladies who works in the office. She is always more than willing to assist me with anything I need. She seems to really enjoy her job working with the customers. This property is always clean and well-maintained and they employ really good workers.
February 5, 2014
Google Public Storage Tracy Westbye
Nallely was a nice and professional.
December 25, 2013
Google Public Storage Ruben Cano
Nallely helped me get the right size unit and made my move stress free. I recommend everyone to use this Public Storage, the manager is so attentive and helpful.
October 2, 2013
Google Public Storage Fast Eddie
i recently moved into a 10 x 10 unit. Darryl was very eager to explain and show the unit in details..i recommend this place to any one looking to store there goods.
September 12, 2013
Google Public Storage Jessica Stacey
I reserved a 5x8 unit online and when I arrived to do the paperwork .... I was in and out pretty quickly, Daryl was very helpful in explaining all the in's & out's of what was required ..... all in all, a pleasant experience