Tyler was great, super helpful and sweet.
Excellent Customer Service!! The transaction online was smooth as butter, Public Storage website is very easy to navigate through, very happy customer!
Chelsea was definitely a great help, service she provided was excellent.
Excellent service great attitude Her experience is amazing I felt like I was in great hands she's the best I will recommend her in the future
Chelsea was the best very friendly and knowledgeable about the storage units very professional and deserves a raise she's awesome everyone go ask for Chelsea
Chelsea is a fantastic property manager! She is always there to help any way she can!
Chelsea is awesome!!!! She was so helpful with my stressful move in. Great customer service! I'm so glad I picked this location. Friendly staff! Great job chelsea, thank you for being awesome!!!
Chelsea was who we worked with and she was wonderful!!!!
Great customer service Jen is the best.
Jenn and Chelsea always makes sure I'm well taken care of when I come visit my storage. Highly recommend.
Chelsea was very kind and extremely helpful. She assisted us with a smile until we were satisfied with our unit even though it ran into closing time!
Jenn was very helpful!! Thank you
Chelsea was friendly, efficient and super helpful. After 13 hours of moving coming to public storage to a clean friendly and easy check in was the best way to end our busy day. Chelsea is an employee every employer should have. Thanks so much!
Man let me tell you the customer service from Chelsey( I hope I spelled it correctly) was the greatest. Please look no further if you are looking for a unit. 100% recommend!
The professional and helpful personality and character is amazing. Jennifer is Awesome and made our process seamless. Definitely five star service.
Amazing customer service, process was fast Ms. Jen was super informative and friendly. Highly Recommend
We need more people like Jenn
Chelsea is a blessing to me today. I'm very grateful for her today.
First time ever needing to get a storage unit. Jennifer and Chelsea got us squared away. They were very helpful and kind. Thank you ladies for your assistance today, we greatly appreciate it
Jen & Chelsie are the absolute best! These ladies actually come to work to work. They are able to provide full explanations for any occurrence and are always willing and kind! Thank you
Helpful customer service. Clean property. Highly recommend
Outstanding service And very friendly
Attentive, respectful and professional with a quick confident answer. Thank you
Chelsea and Jennifer are so helpful and friendly!
Jenn was extremely helpful. She got me squared away efficiently. Happy to do business again
Been using this place for years. The staff is very helpful. Issues were always resolved quickly. Chelsea is a rockstar!
Jen is wonderful and has great customer service . She one of the best that help
Jenn made my move so effortless. I want to do it all over again.lol. She really made me feel comfortable and understood my needs. Give her a promotion. Excellent customer service and super friendly! I would highly recommend her to anyone looking for storage needs.
Jenn was super helpful and friendly. Very informative to what I needed.
Never a fun time when you have to get storage, but Jenn made the experience very easy for me. She was very knowledgeable and helpful, and her infectious smile really brightened the mood. I highly recommend working with her for your storage needs!
My experience here was superb! Jennifer was extremely helpful and answer all of my questions, shes definitely keeping the business running.
Jennifer Zayas is one of the most remarkable employees that I’ve come across. She is a pleasure to do business with and continue to get my business.
Jennifer is honestly such a sweetheart and everything was done efficiently! I highly recommend this place.
The most comfortable experience I’ve had! I was serviced by a sweetheart named Jen, I absolutely recommend for amazing support!
My experience was really smooth and great , customer service can do a lot with experience and that’s why we need more people with patience like Jennifer , she had an amazing attitude and was so kind to me and we even shared a laugh , she is absolutely the best and I will be coming here and recommending others to use this storage unit!
I want to thank Jenn for her excellent customer service. This was my first experience ever to deal with storage. I appreciate her having the patience and helping me with my best option. If you ever go to this Public Storage ask for Jenn.
Jennifer was so great and helpful! She was so considerate and checked in on me while I was at my unit. Thanks Jennifer!! 💜
Jennifer was very helpful and is such a kind soul.
My representative was Jen and I can say the best customer service of the day .
Jen is a very good worker and alot of help thanks Jen
Ms.Jennifer was nice and welcoming I appreciate her excellent customer service she gave me and my family.
I recently rented a unit at Public Storage and I’m thoroughly impressed with my experience. I highly recommend Jen to anyone in need of a reliable and well manage storage unit.
Jennifer was so helpful at my last visit to public storage. She was very sweet and welcoming, which made me feel very comfortable
Jennifer is a very focused and on task person , super nice, will be going again
Received amazing customer care from Jen! She was extremely helpful and patient and knowledgeable. She answered positively to all of concerns and questions. Her positive energy made my experience a 10/10 !
Jen was amazing and has great customer service skills.
going to public storage i was a bit lost but jennifer helped me with no hesitation! great worker!!!
Jenn was super nice and helpful. Had a wonderful personality and made sure I got exactly what I needed.
Jennifer is a really nice and informative person! Very ongoing
My experience with Jenn was phenomenal. She had excellent customer service. She was very patient and very helpful with getting my reservation complete. We need more kind people like her!!!
Loved this storage facility! Jen was very kind and the place felt safe, definitely recommend it!
Amazing service! Jennifer is the best!
jen is really friendly and was so helpful!!
I had a quick and easy time all because of Jen!! Jen is incredibly helpful and solved my small issue for me!! She is honestly just a true gem!!
Jennifer was a great help! She was able to clearly communicate and understand me very well
Jen is so nice and extremely helpful, I've been needing a storage unit but wasn't sure what size I needed she was so nice and patient with helping me choose a size. Thank you so much!
Jen has such a kind heart and was so helpful! She made me laugh and was very informative!
I recommend this place, jennifer is a very helpful and kind person
I Love Public Storage, nice and clean and the staff are so kind 👍💖
Jennifer is a very kind, loving person and will do anything she has to help someone in need! Her customer service skills are amazing & I highly recommend her.
Chelsea was great and made everything fast and easy.
This place is very clean and the lady's Chelsea and Jen are amazing. They are very helpful.
Clean Storage and the great staff. Jennifer Z. helped me with payment options if I ever needed assistance.
This facility is very clean and the staff is great especially Jennifer....her customer service is top notch....highly recommend
Jen is extremely helpful.. A1!!
Jen was the most helpful employee I’ve worked with at public storage. Definitely recommended!!
Jen was super helpful this afternoon! 😮💨 took time out of her lunch break to help me out getting everything situated. Really appreciate her help!
Jen was awesome! She was the best
Jennifer is amazing!! She was very helpful. I recommend coming to this location !!
Jen was very helpful today wonderful customer service giving me all the information I need
I really appreciate the cleaniness of the property, Jen and Chelsea do a great job!
Jennifer is amazing and helps me in every way. Very organized.
Jennifer is an amazing customer service representative she was extremely knowledgeable about all the products and services and made sure I felt secure with my unit! Love her❤️
Mrs.Chelsea, was outstanding with her Customer Service experience. She was very helpful, informative, and trustworthy. She made the storage experience and very easy.
I had a superb experience with Drell & Jen! They were able to show us our storage space and how to use the elevator . Super inviting, kind & talkative! Definitely recommend!
Drell And Jen Were A Great Help!!!
I’ve been using this storage for a year and these ladies have been the best hands down.
Jen is the Goat really great Worker!!
I had my storage unit broken into through another unit. And all my clothes and shoes were stolen. I had a collection. I feel in my opinion someone from the staff was responsible. The lady who rented me the unit. Older caucasian lady drove a maroon Cadillac. Told me always keep insurance on the unit. And told me they tend to break in through other units you won’t even know til u open the door since it’s just drywall. Well I was going through a rough time and forgot to pay my unit. Well they went into my unit. The lady called me and said they cut it since it was gonna be auctioned so I paid the fees. I told the lady please charge me for all my fees and insurance since I know I need it. Well they charged me minus the insurance. I went back locked it up. I came back a few months later. Everything was gone. I told them y’all didn’t call me to tell me it was broken into. A new lady said we called you, I told her no one has called me. And I been paying for the unit. Well she goes on to inform me that they were charging me minus insurance. So now I’m mad cuz I been paying a unit minus insurancefor basically nothing. On top of that they know I got all my stuff stolen and still charging me. So the lady said I can offer you a refund from the time it was broken into which I don’t even recall her doing. Then the Manager never called me back. I left him VM nothing. I lost like 30 pairs of shoes worth a great amount of money and clothes since they were collector items. Crying on the inside til this day. The lady got mad at me cuz I told her it was prolly staff since I was told when I rented the unit how exactly I got my stuff stolen. She yelled and cursed at me. So I wouldn’t rent a unit in the building in the middle. The lady said it was the building with brick walls and Sheetrock as the back wall. So I lost big time. So I was robbed. Never ever used a storage again since this experience.
Excellent customer services!
Jen, Chelsea and Karen are so helpful and friendly. They made the process to sign in truly easy.
Jennifer, Chelsea and Karen have been so helpful. Will recommend thank you
Jennifer was awesome very informative and great customer service.
Tawna was great very informative and help me with everything I needed.
Jen and Chelsea really helped my mom they were accurate and fast help us get another storage we couldn't access the upstairs because the lift was broken they came really fast to help us it was burning up outside they came to help us really fast we call customer service come get anybody came right away and they helped us out God bless them.
Jennifer & Chelsea were awesome!!!!!! Thank You for your service 🧡🧡
So I’ve been renting a storage place here for a while and I must say, Jennifer always helps out beyond measures. Communicates effectively, helps out with extensions and is always a doll. Thanks a million.
Jen is amazing!!!! She helped us with our lock and key and made it super simple. Thank you!!
Jen was very helpful today and very kind
Jen was AWESOME very detailed and straightforward, made my transaction very smooth.
Excellent customer service. Prompt and reliable. ❤️
Chelsea and Jennifer are amazing, Jenn took the time to show me a unit and how to use the app. Great service!
On-site manager is absolutely fabulous. I am so thankful for her dedication to her job there at Public Storage. Her name is Kamara and she is always so friendly and willing to help. It’s hard to find good people in Customer Service like her.
Jen was amazingly helpful and sweet. She went over all the information and answered all my questions. Thank you so much
Jen was amazing great customer service
Needed my lock cut and changed to get into my storage for work. Jen helped me quickly. I was able to get it cut and changed the same day. KUDOS! Love this location!
Chelsea and Jennifer are amazing and the customer service is great! These ladies are here to help
Jenn and Chelsea were very helpful with getting my space, highly recommend!
Jenn she was good to and so nice 👍🏾
Jen was exceptionally professional and made my visit as smooth as possible. Thanks your Jen.
Gate was broke for 2months then door to second floor was broke nobody could even go to thr storage for like a week..then they fixed gste gave out new code ..the next dat changed code never told no one that was the temporary code?????? Ohh did mention elevator been broke 6 months🙄
Clean an nice, I love the security system. You couldn’t want it any better than that.
My experience with Jenn was phenomenal. She had excellent customer service and very patient with me. I was having difficulty with my phone and she was very patient and very helpful with getting my reservation complete. We need more kind people like her. Be blessed Jenn! Happy holidays!
Chelsea was such a wonderful help when the customer service messed up my order. I love her and her care for the customers ❤️
Jenifer and Chelsea was so helpful amazing customer service thank you once again
The two ladies Chelsea and Jenifer was amazing help with the issue I have super thankful
Jennifer was very sweet and helpful, and nice to converse with and really really enjoyed her help with showing me the unit and getting me all set up , awesome lady😃🙏
OMG RUN!!! Nobody's ever in the office? Phone rings straight to voicemail? Keypad and elevator hasn't worked for months cause the power has been out! When someone is nice enough to leave the access door open, its pitch black inside. Corporate says they can't help with anything when the power has been out for months and they refuse any kind of refund! Run far and fast away from this brand and especially this location!!! Read the older 1 star reviews. Apparently these same issues been going on for years. This franchisee/owner needs to sell to someone else that knows how to run a buisness.
Don't believe the bot posts without actual profile pictures giving 5 stars. Those are bought and paid for.
Customer service was great
If you happen to need some help with finding a storage and great customer service Chelsea will be the person to speak to.(Thanks Chelsea 🎊🍾🍻
KIM is an amazing employee she keeps smiles on my face no matter how rough my day is going and she makes sure all needs is met
I love Kim she is awesome great service and great employee always helps out and keeps a smile on my face
Kim has been absolutely amazing since day one! She is always super helpful and her personality is fantastic. No matter what gets thrown her way, she rolls with it and keeps everyone calm and leaves you feeling better. True customer service at its finest!
Jennifer was very nice and extremely helpful
Jenn was exceptional with helping us with our needs. Will recommend thank you
Jen was a great help will love to work with her in the future ,highly recommend this employee for the best price online and in store thank you from Mel’s cleaning co
Jennifer was wonderful great customer very friendly.
Jennifer was very helpful and prompt. I will be returning
Jennifer was very nice an helpful through the process. Would definitely recommend her when getting an account here.
Jennifer is helpful and does it with a smile
Excellent and very friendly service
Jennifer was such a help ! Great Customer Service, also very patient !!! Noticed how great she was with other customers also
Jennifer an Kim was awesome an helped us out !! Great customer service!! Definitely will be back !! Thank you all !!!
Jen was prefect and great customer service!!!!
What can I say, its all about Kim, Kim, Kim. This woman does a super great job taking care of my family and property, she's is always very nice and super helpful. Ask for Kim, 10 stars all the way around.
Great costumer servive by Jennifer she is awesome, recommen this place
Excellent customer service!!! Kim was very attentive, empathetic, & went above and beyond helping me. Jennifer was very friendly as well!! They were very nice!
Jennifer was awesome and helpful. Best service yet and I've been here a year.
Jennifer was very informative and helpful
Jennifer was tremendous help and I couldn't have done it without her. Beautiful smile and attitude is unmatched.
I am so thrilled for the service I received today from Jennifer here at Public Storage on 45N she was very informative and let me know exactly what I was paying and what I needed. I was so distraught at the situation I was in and she made moving in my storage a breeze. She was very polite and nice and she is a great employee and an asset to have at PUBLIC STORAGE.
Jennifer is very helpful and the customer service is excellent
Jennifer and Kim are extremely awesome individuals. They are extremely helpful and very courteous. I would recommend you rent from them if you are in need.
I give them 100 stars if I could. Thank you ladies!
Jenn is awesome, patient and easy to work with. Great Service
Jennifer was amazing she was very helpful and pleasant to work w
Great location go check them out Kim and Jen
Tawana was awesome! Very helpful with assisting me on obtaining my first public storage unit! Two thumbs up!
Kim was great, quick and very helpful.
I had a great customer service experience from Kim. She made my visit stress free and easy as could be!
Markeisha and the other manager was great with service timing and very very courteous and sweet the whole time. Great Experience
Kim is the best
I also want to shout out Maurice and Marquisha For Coming to The Rescue To Get Me Into My Unit And Help Me Move Out While The Power was out.
I enjoyed my time While Storing My Stuff
Kim was amazing , she had me set up in no time , moving in and moving out was a breeze. Thank you so much Kim . I will definetly recommend this facility.
This location is extremely helpful and availability. I truly am thankful for Maurice, Bree, Michelle, Markeisha and Jessie. These are polite folks.
great customer service 5 STARRRR
Ms. Markeisha S, have great customer service and informed use of the best storage for use.
I got great customer services from Markeisha she provided all the information I needed Thank you!!!
Markeisha was there to accommodate me. She is kind and polite.
Kim and Maurice are good people. They so nice. Thank you for being great 👍
Tawana was a great helper !!! She is awesome !!!
Kim was fantastic to work with, explained everything throughly. Kim works hard every day I see her out in the heat cleaning units and she keeps the property very clean. They have great specials. Ask for Kim, she is always smiling, eager to assist in anyway she can, she is a true gem and is an asset to Public Storage. Best property manager EVER!
Great experience! I’m was very friendly and thorough with her explanation of everything!
I've had a storage for about 3 months at this location. I was hoping to move my belongings on 6/7 and pay a prorated amount, for the 7 days time. No issues. Wrong! I was called by someone claiming to be the manager. She was so rude and unprofessional that I was disappointed that I chose them as my storage facility. These aren't my things they belong to my elderly, disabled mother who is moving in her apartment on 6/7. I was told it would go on my credit and and the woman demanded that I pay rent for a whole month.
Markeisha Is A Lovely Person
Markeisha s. Customer service is awesome. I've recommended a friend to come check out the location.
Awesome customer service from Markeysha
Markeisha s.
She is amazing I did not know my unit number nor did I have my keys. All I knew was the name on the account and she helped me so much. She made me feel less stupid in this moment. Like for real for her she’s a chocolate angel. Y’all should definitely give her more money or boost her status up. If you don’t, I will come find you.♑️♑️😂😂😂😂😎😎😎😎😎😈😈😈😈😈😈😈🙌🏾🙌🏾🙌🏾🙌🏾👏🏾👏🏾👏🏾👏🏾
Ms Markeisha is the best person on this property I’ve dealt with this is one of the best storage units I’ve used best prices I’ve came across
Great customer service. Markeisha went above and beyond to help me get the best storage unit for what I needed.
Markeisha was great and professional
The property manager Markeisha S. extremely helpful I had an issue with my unit and she helped me right away her customer service is great!
Markeisha s. Customer service is wonderful. I needed help and she accommodated me with friendliness and patience. Thank you
Markeisha was a pleasant person. She went above and beyond to help.
I really enjoyed the customer service. Markeisha took care of me and make me feel enlightened. I would recommend to anyone in need of storage.
Love Markeisha! She was very helpful!
Markeisha s. Was a wonderful help. Am really appreciative of her customer service.
The customer service markeisha s. Provided has been very helpful and influential in me completing this task it has been such a great comfort in completing this task.completing this taskthe effort that she's put forward she was attentive completing this task. I am totally happy and relieved with her efforts.
Do I called the manager in a rage and this beautiful soul took my rudeness in stride to the matter I had to call back and apologize to this beautiful soul Ms Matisa s I know I don’t spell ur name right but hopefully they get it u made me smile through a hard u a rock star
I want thank Ms.Markeisha S.
Markeisha simien was extremely helpful. She did everything for me and gave ne the best rate. She is awesome
Kim was amazing and helpful
Markeisha was very helpful, friendly, patient, and fun to work with. She got me set up quickly and explained everything to me thoroughly. Thank you for all your help, we need more people like you in the world !
Markeisha S. was a huge help.
Kim and markeisha .s very knowledgeable quick and easy to get unit great customer service
Markeisha S. Help me tremendously and appreciate your services
VERY GREAT SERVICE
MADE SURE I KNEW WHAT I WAS GETTING AND PAYING FOR THANK YOU
Kim @the 45N 1960 location is awesome she made my experience with getting a storage unit so easy & she was fast & efficient
Had a great doing business with Ms kim she was very helpful
She was very help took her time to help my sister and mom
Este lugar es el peor me arrepiento de aver llevado mis cosas a este lugar
Tanana was very awesome and helpful person 👏 👍
Tawana was great she answer all my questions and answers
Great sevice made me feel at home
After all the mix up Toywanna was admitted about making the issue right. Her customer service definitely deserves a 5 star rating. Thank you for making my day go smoothly 👍🏾
Miss T and miss K where very helpful and when I ask question they knew everything I asked 👍🏾
Really enjoyed my experience at Public Storage today! Kim was amazing and a ray of sunshine! Very informative as well. 10/10
Kim was very helpful and caring with me and mom getting us a storage next to each other
This business is all money and HIGH Prices
Had a great experience. The manager was extremely informative, and helped me with everything I needed.
Its a welcom place to store your things. Also be sure to ask for Kim shes awsome!
I met Kim while my friend was addressing his his storage needs with her. I found her very attentive to his needs and very courteous to us. Kim is a great asset to your company.
I'm impressed by the service Kim provided and was very helpful and eager to help me with all my questions and issues I was having. Kim fixed it all with ease and made me laugh and enjoy my full experience
Kim and Brittany were very helpful and friendly on checking my account and helping me get it taken care of.😊😊😊
Ms Brittany was very helpful , informative & I truly appreciate her , keep up the good work ms Brittany 🥰🥳
This young lady by the name of cam was very helpful and professional and very detailed with explaining my monthly plan also I was having a very bad day but she was so sweet she changed my energy into nothing but great vibes thanks cam for all your help
It was my first time here, and I was unsure of what to do and how the process works. Fortunately, Kim was there and was more than helpful. She took her time to explain everything and answered all my questions. Definitely a wonderful show of superb customer service. Thank you again for helping me Kim!
Great service all around ☺️ Kim was super helpful taken care of my reservation I had at another location and even took time to drive there when I needed a lock removed from when no one was there. I'd so rate it higher but sadly can only rate a 5 at max
Kim was very professional in helping me look over the different options to best accommodate my needs.
Kim was very nice and friendly. Got in and out. Very knowledgeable about the unit. Will be back for further usage. Thank you for your help today.
Awesome customer service
Very professional service
Kim gave me the most amazing customer service I've experienced at any location she answered all the questions I had and swiftly helped me with a smile thanks so much
In my experience with having my services at this location, the one comfort I find is the attentive service provided at this location by all the staff here, especially by Kim. Every time I have needed assistance or had a problem Kim has always been very helpful and dedicated to serving not only myself but other customers as well as I have witnessed her exceptional skills in customer service.
Friendly staff. Was very flexible with me wanting to move my unit to a different one. The worker Maurice was very helpful and saw me struggling to get to my furniture my unit and assisted me. Thank you
Kim was very hospitable very helpful. 😃😃😃
LISTEN!! I just love this place Maurice is a life saver very respectful
and hospitable 😀😁😀
Kim is VERY PROFESSIONAL AND A BLESSING...
Kim and Maurice was a great help through the storage process.
Excelente Word and servicios forma Kim
Kim helped us great hospitality and wonderful people skills very helpful and nice
Kim has good customer service.
Just got done getting my storage room. She had to straighten a lot of stuff another location messed up. She was great...
Kim was awesome. She really helped me today. Stayed a little late because another store messed up the reservation. She fixed everything...
Kim is super helpful! Grateful to get speedy service with excellent customer appreciation.
Ms Kim was wonderful!!! And very helpful!! Excellent service!!!
Maurice was very knowledgeable and helpful in explaining all of my options
Maurice and Kim was extremely helpful to me. Their spirit was so amazing! Wish many blessings to them.
Kim really is the best, she really does care and it shows in her actions. Please give her a raise and then some, she definitely deserves it!!
Great customer service easy access simple process I Lovee it here this is my second time using these guys I will always be back
Great service from Maurice and he was very understanding and took the time out to explain to me about the units and what would be the better one for me
Maurice and Kim were so helpful one of the best and friendliest locations
Kim was great!!! Awesome personality and very knowledgeable 👏🏾👏🏾👏🏾
Kim was very nice and helpful and she does a great job with her customers service thank you again Kim
Love the energy from Kim. Great person
Wow, Kim is the greatest. Her customer service skills were the best I have ever seen. If you need a storage unit, ask for her!
Maurice was a nice and kind gentleman who helped with a lot
Kim has been absolutely amazing. Very kind and professional. Will recommend to everyone.
Kim was helpful with all our business and she has a honest and outgoing personality. Making our time with your company a truly enjoyable experience.
Kim was very helpful in assisting me with a storage and had a great attitude.
Always went abpve and beyond to help us Kim even helped us save some money on the right size spot
Kim is amazing thanks for the help
That dang on Kim? AMAZINGGG! I was driving all the way from New York to Texas, and The gps said i would get there a little after closing. Kim made sure she stayed a little later to ensure I could drop off my belongings going the extra mile for the customer!!! This is A+ service.
Great , fast , easy experience. Maurice was great very professional and informative. Will rent again
Kim is the best! Loved her customer service. Got us the best deal!!!
Kim and Maurice were definitely a great help in my time of need… I def recommend this storage facility… great customer service 5star… great work guys
Maurice is always polite and attentive to a customer as is Kim I'm happy to be a customer at this location. Thanks guys!
Totally fast and stress free..Ms Kim did an awesome good taking care us and getting us in at the last minute... definitely felt private instead of public 👌
If I could give Kim and Maurice a 10 I would they are an great asset to Public Storage. Very professional. Thank you.
Thanks Drell for everything
Maurice & Kim Thank you so much for such a great customer service experience!
Brittany is the best, very courteous and professional. Thank you for time.
Michelle was awesome she took over for employee even though she is the district manager! Great service!
Horrible place... from the lights constantly being out to the elevator not working for over a month making it very difficult to vacate or even stay. The ceiling in my unit had stuff on it that kept falling on my items. I have taken pictures of everything to show the main office. I would recommend using another location because this location is horrible.
Friendly staff
I had a good experience
There very understanding
On type of you need to store your personal belongings
Isabel Very Funny and very professional 💯
One of the worst decisions i ever made was choosing this place to be my storage. Unprofessional, unprepared unit that can't be locked and fraudulent business practices. And it's my first day moving in.
Never again will i choose this company.